HP M351a User Guide

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LASERJET PRO 300 COLOR LASERJET PRO 400 COLOR

User Guide

M351 M451

HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color M451

User Guide

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 10/2014

Part number: CE955-90987

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.

Java™ is a US trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

is a registered trademark of The

UNIX Open Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Conventions used in this guide

TIP: Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.

CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging

the product.

WARNING! Warnings alert you to specific procedures that you should follow to avoid personal

injury, catastrophic loss of data, or extensive damage to the product.

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iv Conventions used in this guide ENWW

Table of contents

1 Product basics .................................................................................................................. 1

Product comparison .................................................................................................................. 2

Environmental features .............................................................................................................. 4

Accessibility features ................................................................................................................ 4

Product views .......................................................................................................................... 5

Front view ................................................................................................................ 5

Back view ................................................................................................................ 6

Interface connections ................................................................................................. 6

Serial number and model number location ................................................................... 7

Control panel layout .................................................................................................. 8

2 Control panel menus ......................................................................................................... 9

HP Web Services menu .......................................................................................................... 10

Reports menu ......................................................................................................................... 10

Quick Forms menu ................................................................................................................. 11

System Setup menu ................................................................................................................ 12

Service menu ......................................................................................................................... 17

Network Setup menu .............................................................................................................. 18

3 Software for Windows ................................................................................................... 19

Supported operating systems and printer drivers for Windows ..................................................... 20

Select the correct printer driver for Windows ............................................................................. 20

HP Universal Print Driver (UPD) ................................................................................. 22

UPD installation modes ............................................................................. 22

Change print job settings for Windows ..................................................................................... 23

Priority for print settings ........................................................................................... 23

Change the settings for all print jobs until the software program is closed ....................... 23

Change the default settings for all print jobs ............................................................... 23

Change the product configuration settings .................................................................. 24

Remove the printer driver from Windows .................................................................................. 25

Supported utilities for Windows ............................................................................................... 25

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Other Windows components and utilities ................................................................... 26

Software for other operating systems ........................................................................................ 26

4 Use the product with Mac ............................................................................................... 27

Software for Mac ................................................................................................................... 28

Supported operating systems and printer drivers for Mac ............................................. 28

Install software for Mac operating systems .................................................................. 28

Install software for Mac computers connected directly to the product .............. 28

Install software for Mac computers on a wired network ................................. 29

Configure the IP address ............................................................ 29

Install the software ..................................................................... 29

Install software for Mac computers on a wireless network .............................. 29

Connect the product to a wireless network using WPS by using

the control panel menus ............................................................. 30

Connect the product to a wireless network using a USB cable ......... 30

Remove the printer driver from Mac operating systems ................................................. 31

Priority for print settings for Mac ............................................................................... 31

Change printer-driver settings for Mac ....................................................................... 31

Change the settings for all print jobs until the software program is closed ........ 31

Change the default settings for all print jobs ................................................ 31

Change the product configuration settings ................................................... 32

Software for Mac computers ..................................................................................... 32

HP Utility for Mac ..................................................................................... 32

Open the HP Utility .................................................................... 32

HP Utility features ...................................................................... 32

Supported utilities for Mac ......................................................................... 33

HP Embedded Web Server ......................................................... 33

HP ePrint .................................................................................. 33

AirPrint .................................................................................... 33

Basic print tasks with Mac ....................................................................................................... 34

Cancel a print job with Mac ..................................................................................... 34

Change the paper size and type with Mac ................................................................. 34

Resize documents or print on a custom paper size with Mac ........................................ 34

Create and use printing presets with Mac .................................................................. 34

Print a cover page with Mac ..................................................................................... 35

Use watermarks with Mac ........................................................................................ 35

Print multiple pages on one sheet of paper with Mac ................................................... 36

Print on both sides of the page (duplex printing) with Mac ........................................... 36

Set the color options with Mac .................................................................................. 37

Use AirPrint ........................................................................................................................... 38

Solve problems with Mac ........................................................................................................ 39

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5 Connect the product with Windows ................................................................................. 41

Printer sharing disclaimer ........................................................................................................ 42

Connect with USB .................................................................................................................. 42

CD installation ........................................................................................................ 42

Connect to a network with Windows ........................................................................................ 43

Supported network protocols .................................................................................... 43

Install the product on a wired network with Windows .................................................. 43

Obtain the IP address ............................................................................... 43

Install the software .................................................................................... 44

Install the product on a wireless network with Windows (wireless models only) ............... 44

Connect the product to a wireless network using WPS .................................. 45

Connect the product to a wireless network using WPS by using the control

panel menus ............................................................................................ 45

Connect the product to a wireless network using a USB cable ........................ 45

Install the software for a wireless product currently on the network ................. 46

Configure IP network settings with Windows .............................................................. 47

View or change network settings ................................................................ 47

Set or change the product password ........................................................... 47

Manually configure IPv4 TCP/IP parameters from the control panel ................ 47

Link speed and duplex settings ................................................................... 48

6 Paper and print media ................................................................................................... 49

Understand paper use ............................................................................................................ 50

Change the printer driver to match the paper type and size in Windows ...................................... 51

Supported paper sizes ............................................................................................................ 52

Supported paper types and tray capacity .................................................................................. 54

Load paper trays .................................................................................................................... 57

Load Tray 1 ............................................................................................................ 57

Load Tray 2 or optional Tray 3 ................................................................................. 58

Configure trays ...................................................................................................................... 60

7 Print cartridges ............................................................................................................... 61

Print cartridge information ....................................................................................................... 62

Supplies views ....................................................................................................................... 63

Print cartridge views ................................................................................................ 63

Manage print cartridges ......................................................................................................... 64

Change settings for print cartridges ........................................................................... 64

Print when a print cartridge is at estimated end of life ................................... 64

Enable or disable the At Very Low settings from the control panel ................... 64

Print with EconoMode ............................................................................... 65

Store and recycle supplies ........................................................................................ 65

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Recycle supplies ....................................................................................... 65

Print-cartridge storage ............................................................................... 65

HP policy on non-HP print cartridges ........................................................... 65

HP anticounterfeit Web site ...................................................................................... 66

Replacement instructions ......................................................................................................... 67

Replace the print cartridges ...................................................................................... 67

Solve problems with supplies ................................................................................................... 71

Check the print cartridges ........................................................................................ 71

Print the Supplies Status page .................................................................... 72

Interpret the Print Quality Page ................................................................... 73

Inspect the print cartridge for damage ........................................................ 73

Repeating defects ..................................................................................... 74

Interpret control panel messages for supplies .............................................................. 75

10.XXXX Supply error ............................................................................... 75

Black cartridge low .................................................................................. 75

Black in wrong position ............................................................................. 75

Black very low ......................................................................................... 76

Cyan cartridge low .................................................................................. 76

Cyan in wrong position ............................................................................. 76

Cyan very low ......................................................................................... 76

Genuine HP supply installed ...................................................................... 77

Incompatible <color> ................................................................................ 77

Incorrect supplies ..................................................................................... 77

Install <color> cartridge ............................................................................ 77

Magenta cartridge low ............................................................................. 77

Magenta in wrong position ....................................................................... 78

Magenta very low .................................................................................... 78

Remove shipping lock from <color> cartridge .............................................. 78

Remove shipping locks from cartridges ....................................................... 78

Replace <color> ...................................................................................... 79

Supplies low ............................................................................................ 79

Unsupported <color> Press [OK] to continue ................................................ 79

Used <color> in use ................................................................................. 79

Used <color> installed Press [OK] to continue .............................................. 80

Used supplies in use ................................................................................. 80

Yellow cartridge low ................................................................................. 80

Yellow in wrong position ........................................................................... 80

Yellow very low ....................................................................................... 80

8 Print tasks ...................................................................................................................... 83

Cancel a print job .................................................................................................................. 84

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Basic print tasks with Windows ................................................................................................ 85

Open the printer driver with Windows ....................................................................... 85

Get help for any printing option with Windows .......................................................... 86

Change the number of print copies with Windows ...................................................... 86

Save custom print settings for reuse with Windows ...................................................... 86

Use a printing shortcut with Windows ......................................................... 86

Create printing shortcuts ........................................................................... 88

Improve print quality with Windows .......................................................................... 90

Select the page size with Windows ............................................................ 90

Select a custom page size with Windows .................................................... 90

Select the paper type with Windows .......................................................... 91

Select the paper tray with Windows ........................................................... 91

Print on both sides (duplex) with Windows ................................................................. 91

Print on both sides manually with Windows ................................................. 91

Automatically print on both sides with Windows .......................................... 93

Print multiple pages per sheet with Windows .............................................................. 94

Select page orientation with Windows ....................................................................... 96

Set color options with Windows ................................................................................ 98

Use HP ePrint ......................................................................................................................... 99

Additional print tasks with Windows ...................................................................................... 100

Print colored text as black (grayscale) with Windows ................................................ 100

Print on preprinted letterhead or forms with Windows ................................................ 100

Print on special paper, labels, or transparencies with Windows .................................. 102

Print the first or last page on different paper with Windows ........................................ 105

Scale a document to fit page size with Windows ...................................................... 107

Add a watermark to a document with Windows ....................................................... 109

Create a booklet with Windows .............................................................................. 109

9 Color ............................................................................................................................ 113

Adjust color ......................................................................................................................... 114

Change the color theme for a print job .................................................................... 114

Change the color options ....................................................................................... 115

Manual color options ............................................................................................. 115

Use the HP EasyColor option ................................................................................................. 117

Match colors to your computer screen ..................................................................................... 118

10 Manage and maintain ................................................................................................ 119

Print information pages ......................................................................................................... 120

Use the HP Embedded Web Server ........................................................................................ 121

Open the HP Embedded Web Server ...................................................................... 121

HP Embedded Web Server features ......................................................................... 121

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Use HP Web Jetadmin software ............................................................................................. 122

Product security features ........................................................................................................ 122

Assign a system password ...................................................................................... 122

Economy settings ................................................................................................................. 123

Print with EconoMode ............................................................................................ 123

Powersave modes ................................................................................................. 123

Set sleep delay ...................................................................................... 123

Set the Auto Power Down delay ............................................................... 123

Archive print ......................................................................................................... 124

Install memory DIMMs .......................................................................................................... 125

Install memory DIMMs ........................................................................................... 125

Enable memory ..................................................................................................... 128

Check DIMM installation ........................................................................................ 129

Memory allocation ................................................................................................ 129

Clean the product ................................................................................................................ 131

Product updates ................................................................................................................... 131

11 Solve problems ........................................................................................................... 133

Self help ............................................................................................................................. 134

Solve general problems checklist ............................................................................................ 135

Factors that affect product performance ................................................................... 136

Restore factory settings ......................................................................................................... 137

Interpret control panel messages ............................................................................................ 138

Control panel message types .................................................................................. 138

Control panel messages ......................................................................................... 138

10.XXXX Supply error ............................................................................. 138

49 Error Turn off then on ......................................................................... 138

50.X Fuser error Turn off then on .............................................................. 139

51.XX Error Turn off then on .................................................................... 139

54.XX Error Turn off then on .................................................................... 139

55.X Error Turn off then on ...................................................................... 140

57 Fan error Turn off then on ................................................................... 140

59.X Error Turn off then on ...................................................................... 140

79 Error Turn off then on ......................................................................... 140

79 Service error Turn off then on .............................................................. 141

Black cartridge low ................................................................................ 141

Black in wrong position ........................................................................... 141

Black very low ....................................................................................... 141

Cleaning . . . ......................................................................................... 142

Cyan cartridge low ................................................................................ 142

Cyan in wrong position ........................................................................... 142

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Cyan very low ....................................................................................... 142

Device error Press [OK] ........................................................................... 143

Front door open ..................................................................................... 143

Genuine HP supply installed .................................................................... 143

Incompatible <color> .............................................................................. 143

Incorrect supplies ................................................................................... 143

Install <color> cartridge .......................................................................... 144

Invalid driver Press [OK] ......................................................................... 144

Jam in <location> ................................................................................... 144

Jam in tray # Clear jam and then Press [OK] ............................................. 144

Load tray # <TYPE> <SIZE> .................................................................... 144

Load tray 1 plain <SIZE> Cleaning Mode [OK] to start ............................... 145

Load tray <X> Press [OK] for available media ........................................... 145

Load tray 1 <TYPE> <SIZE> .................................................................... 145

Magenta cartridge low ........................................................................... 145

Magenta in wrong position ..................................................................... 145

Magenta very low .................................................................................. 146

Manual duplex Load tray <X> Press [OK] .................................................. 146

Manual feed <TYPE> <SIZE> Press [OK] for available media ...................... 146

Memory is low Press [OK] ....................................................................... 146

Misprint Press [OK] ................................................................................ 147

Print failure, press OK. If error repeats, turn off then on. .............................. 147

Rear door open ..................................................................................... 147

Remove shipping lock from <color> cartridge ............................................ 147

Remove shipping locks from cartridges ..................................................... 147

Replace <color> .................................................................................... 148

Supplies low .......................................................................................... 148

Unexpected size in tray # Load <size> Press [OK] ..................................... 148

Unsupported <color> Press [OK] to continue .............................................. 148

Used <color> in use ............................................................................... 149

Used <color> installed Press [OK] to continue ............................................ 149

Used supplies in use ............................................................................... 149

Yellow cartridge low ............................................................................... 149

Yellow in wrong position ......................................................................... 149

Yellow very low ..................................................................................... 150

Paper feeds incorrectly or becomes jammed ............................................................................ 151

The product does not pick up paper ........................................................................ 151

The product picks up multiple sheets of paper ........................................................... 151

Prevent paper jams ................................................................................................ 151

Clear jams .......................................................................................................................... 153

Jam locations ........................................................................................................ 153

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Clear jams in Tray 1 .............................................................................................. 154

Clear jams in Tray 2 .............................................................................................. 155

Clear jams in the fuser area ................................................................................... 156

Clear jams in the output bin .................................................................................... 158

Clear jams in the duplexer (duplexing models only) ................................................... 158

Improve print quality ............................................................................................................. 161

Use the correct paper type setting in the printer driver ............................................... 161

Change the paper type setting for Windows .............................................. 161

Change the paper type setting for Mac ..................................................... 161

Adjust color settings in the printer driver ................................................................... 162

Change the color theme for a print job ..................................................... 162

Change the color options ........................................................................ 163

Use paper that meets HP specifications .................................................................... 163

Print a cleaning page ............................................................................................ 164

Calibrate the product to align the colors .................................................................. 164

Check the print cartridges ...................................................................................... 165

Print the Supplies Status page .................................................................. 165

Interpret the Print Quality Page ................................................................. 166

Inspect the print cartridge for damage ...................................................... 166

Repeating defects ................................................................................... 167

Use the printer driver that best meets your printing needs ........................................... 167

The product does not print or it prints slowly ............................................................................ 169

The product does not print ...................................................................................... 169

The product prints slowly ........................................................................................ 170

Solve product connectivity problems ....................................................................................... 171

Solve direct-connect problems ................................................................................. 171

Solve network problems ......................................................................................... 171

Poor physical connection ......................................................................... 171

The computer is using the incorrect IP address for the product ...................... 171

The computer is unable to communicate with the product ............................ 172

The product is using incorrect link and duplex settings for the network .......... 172

New software programs might be causing compatibility problems ................ 172

The computer or workstation might be set up incorrectly .............................. 172

The product is disabled, or other network settings are incorrect .................... 172

Solve wireless network problems ............................................................................................ 173

Wireless connectivity checklist ................................................................................ 173

The control panel displays the message: The wireless feature on this product has been

turned off ............................................................................................................. 174

The product does not print after the wireless configuration completes ........................... 174

The product does not print, and the computer has a third-party firewall installed ........... 174

The wireless connection does not work after moving the wireless router or product ........ 174

xii ENWW

Cannot connect more computers to the wireless product ............................................. 175

The wireless product loses communication when connected to a VPN .......................... 175

The network does not appear in the wireless networks list .......................................... 175

The wireless network is not functioning ..................................................................... 176

Solve product software problems with Windows ...................................................................... 177

Solve product software problems with Mac ............................................................................. 178

The printer driver is not listed in the Print & Fax list .................................................... 178

The product name does not appear in the product list in the Print & Fax list .................. 178

The printer driver does not automatically set up the selected product in the Print & Fax

list ....................................................................................................................... 178

A print job was not sent to the product that you wanted ............................................. 179

When connected with a USB cable, the product does not appear in the Print & Fax list

after the driver is selected. ...................................................................................... 179

You are using a generic printer driver when using a USB connection ........................... 179

Appendix A Supplies and accessories .............................................................................. 181

Order parts, accessories, and supplies ................................................................................... 182

Part numbers ....................................................................................................................... 182

Appendix B Service and support ...................................................................................... 183

Hewlett-Packard limited warranty statement ............................................................................. 184

HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement .................. 186

Data stored on the print cartridge ........................................................................................... 187

End User License Agreement .................................................................................................. 188

OpenSSL ............................................................................................................................. 191

Customer support ................................................................................................................. 192

Repack the product .............................................................................................................. 193

Appendix C Product specifications ................................................................................... 195

Physical specifications .......................................................................................................... 196

Power consumption, electrical specifications, and acoustic emissions .......................................... 196

Environmental specifications .................................................................................................. 196

Appendix D Regulatory information ................................................................................ 197

FCC regulations ................................................................................................................... 198

Environmental product stewardship program ........................................................................... 199

Protecting the environment ...................................................................................... 199

Ozone production ................................................................................................. 199

Power consumption ............................................................................................... 199

Toner consumption ................................................................................................ 199

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Paper use ............................................................................................................. 199

Plastics ................................................................................................................. 199

HP LaserJet print supplies ....................................................................................... 200

Return and recycling instructions ............................................................................. 200

United States and Puerto Rico .................................................................. 200

Multiple returns (more than one cartridge) .................................. 200

Single returns .......................................................................... 200

Shipping ................................................................................ 200

Non-U.S. returns .................................................................................... 201

Paper .................................................................................................................. 201

Material restrictions ............................................................................................... 201

Disposal of waste equipment by users in private households in the European Union ...... 202

Chemical substances ............................................................................................. 202

Material Safety Data Sheet (MSDS) ......................................................................... 202

For more information ............................................................................................. 203

Declaration of conformity ...................................................................................................... 204

Declaration of conformity (wireless models) ............................................................................. 206

Safety statements ................................................................................................................. 208

Laser safety .......................................................................................................... 208

Canadian DOC regulations .................................................................................... 208

VCCI statement (Japan) .......................................................................................... 208

Power cord instructions .......................................................................................... 208

Power cord statement (Japan) ................................................................................. 208

EMC statement (Korea) .......................................................................................... 209

Laser statement for Finland ..................................................................................... 209

GS statement (Germany) ........................................................................................ 210

Substances Table (China) ....................................................................................... 210

Restriction on Hazardous Substances statement (Turkey) ............................................. 210

Restriction on Hazardous Substances statement (Ukraine) ........................................... 210

Additional statements for wireless products .............................................................................. 211

FCC compliance statement—United States ................................................................ 211

Australia statement ................................................................................................ 211

Brazil ANATEL statement ........................................................................................ 211

Canadian statements ............................................................................................. 211

European Union regulatory notice ........................................................................... 211

Notice for use in France ......................................................................................... 212

Notice for use in Russia ......................................................................................... 212

Korean statement .................................................................................................. 212

Taiwan statement .................................................................................................. 213

Vietnam Telecom wired/wireless marking for ICTQC Type approved products ............. 213

xiv ENWW

Index ............................................................................................................................... 215

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xvi ENWW

1 Product basics

Product comparison

●

Environmental features

●

Accessibility features

●

Product views

●

ENWW 1

Product comparison

HP LaserJet Pro 300 color M351a

CE955A

Performance: Prints 18 pages per minute (ppm) on A4-size paper snf 19 ppm on Letter-

●

size paper

Paper handling:

●

Tray 1 holds 50 sheets, Tray 2 holds 250 sheets

Optional Tray 3 holds 250 sheets

The output bin holds 150 sheets

Supported operating systems:

●

Windows XP, 32-bit

Windows Vista, 32-bit and 64-bit

Windows 7, 32-bit and 64-bit

Mac OS X v10.5 and later

Connectivity: Hi-Speed USB 2.0

●

Software installation: For Windows, use the product CD for software installation.

●

Memory: 128 MB RAM, expandable to 384 MB

●

Control-panel display: 2-line text

●

HP LaserJet Pro 400 color M451nw

CE956A

Has the same features as the HP LaserJet Pro 300 color M351a model, with the following differences:

Performance: Prints 20 pages per minute (ppm) on A4-size paper and 21 ppm on

●

Letter-size paper

Connectivity:

●

Hi-Speed USB 2.0

10/100 Ethernet LAN connection

Wireless network connection

2 Chapter 1 Product basics ENWW

HP LaserJet Pro 400 color M451dn

CE957A

Has the same features as the HP LaserJet Pro 300 color M351a model, with the following differences:

Performance: Prints 20 pages per minute (ppm) on A4-size paper and 21 ppm on

●

Letter-size paper

Connectivity:

●

Hi-Speed USB 2.0

10/100 Ethernet LAN connection

Automatic duplex printing

●

HP LaserJet Pro 400 color M451dw

CE958A

Has the same features as the HP LaserJet Pro 300 color M351a model, with the following differences:

Performance: Prints 20 pages per minute (ppm) on A4-size paper and 21 ppm on

●

Letter-size paper

Connectivity:

●

Hi-Speed USB 2.0

10/100 Ethernet LAN connection

Wireless network connection

Automatic duplex printing

●

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Product comparison

Environmental features

Duplex printing Save paper by using the manual duplex printing option. Automatic duplex printing is available

with the HP LaserJet Pro 400 color M451dn and HP LaserJet Pro 400 color M451dw models.

Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper.

Access this feature through the printer driver.

Recycling Reduce waste by using recycled paper.

Recycle print cartridges by using the HP Planet Partners return process.

Energy savings Instant on Fusing technology and sleep mode enable this product to quickly go into reduced

power states when not printing, thus saving energy.

Accessibility features

The product includes several features that aid users with accessibility issues.

Online user guide that is compatible with text screen-readers.

●

Print cartridges can be installed and removed by using one hand.

●

All doors and covers can be opened by using one hand.

●

4 Chapter 1 Product basics ENWW

Product views

Front view

1 Output bin

2 Legal-output extension

3 Front door (provides access to the print cartridges)

4 Tray 1 (multipurpose tray)

5 Tray 2 (provides jam access)

6 Optional Tray 3

7 Power button

8 Wireless button (wireless models only)

9 Control panel

10 DIMM door (for adding additional memory)

ENWW

Product views

Back view

1 Hi-Speed USB 2.0 port and network port

NOTE: The network port is present on the M451nw, M451dn, and M451dw models only.

2 Power connection

3 Rear door (for jam access)

Interface connections

1 Network port (top)

2 USB port (bottom)

6 Chapter 1 Product basics ENWW

Serial number and model number location

The serial number and product model number label is on the inside of the front door.

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Product views

Control panel layout

1 Control-panel display: The display provides information about the product. Use the menus on the display to establish

product settings.

Back arrow

Exit the control-panel menus.

●

Scroll back to a previous menu in a submenu list.

●

Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

●

Left arrow

4 OK button: Press the OK button for the following actions:

Open the control-panel menus.

●

Open a submenu displayed on the control-panel display.

●

Select a menu item.

●

Clear some errors.

●

Begin a print job in response to a control-panel prompt (for example, when the message Press [OK] to continue

●

appears on the control-panel display).

Right arrow

Cancel panel menus.

7 Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print

data, or when the product is in sleep mode.

button: Use this button for the following actions:

button: Use this button to navigate through the menus or to decrease a value that appears on the display.

button: Use this button to navigate through the menus or to increase a value that appears on the display.

button: Press this button to cancel a print job whenever the attention light is blinking or to exit the control-

8 Attention light (amber): The Attention light blinks when the product requires user attention.

8 Chapter 1 Product basics ENWW

2 Control panel menus

HP Web Services menu

●

Reports menu

●

Quick Forms menu

●

System Setup menu

●

Service menu

●

Network Setup menu

●

ENWW 9

HP Web Services menu

Menu item Description

Display Address Select whether to display the product's e-mail address on the control panel when the

ePrint feature is enabled.

Print Info Sheet Print a page that contains the e-mail address for the product as well as other

information for HP Web Services.

ePrint On/Off Turn HP ePrint on or off.

Remove Services Remove HP Web Services from this product.

Reports menu

Menu item Description

Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are listed.

Config Report Prints a list of all the product settings. Includes basic network information when the product is

connected to a network.

Supplies Status Prints the status for each print cartridge, including the following information:

Estimated percentage of cartridge life remaining

●

Approximate pages remaining

●

Part numbers for HP print cartridges

●

Number of pages printed

●

Information about ordering new HP print cartridges and recycling used HP print

●

cartridges

Network Summary Prints a list of all product network settings

Usage Page Prints a page that lists pages that were jammed or mispicked in the product, the number of

monochrome (black and white) or color pages, and the total page count.

PCL Font List Prints a list of all the PCL fonts that are installed.

PS Font List Prints a list of all the PostScript (PS) fonts that are installed

PCL6 Font List Prints a list of all the PCL6 fonts that are installed

Color Usage Log Prints a report that shows the user name, application name, and color usage information on

a job-by-job basis

Service Page Prints the service report

Diagnostics Page Prints the calibration and color diagnostics pages

Print Quality Page Prints a page that helps solve problems with print quality

10 Chapter 2 Control panel menus ENWW

Quick Forms menu

Menu item Sub-menu item Description

Notebook Paper Narrow Rule

Wide Rule

Child Rule

Graph Paper 1/8 inch

5 mm

Checklist 1-Column

2-Column

Music Paper Portrait

Landscape

Prints pages that have preprinted lines

Prints pages that have preprinted graph lines

Prints pages that have preprinted lines with check boxes

Prints pages that have preprinted lines for writing music

ENWW

Quick Forms menu

System Setup menu

In the following table, items that have asterisks (*) indicate the factory default setting.

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Language Select the language for the control panel display

messages and the product reports.

Paper Setup Def. Paper Size Letter

Legal

Def. Paper Type A list of available

paper types appears.

Tray 1 Paper Type

Paper Size

Tray 2 Paper Type

Paper Size

Paper Out

Action

Wait Forever*

Cancel

Override

Select the size for printing internal reports or any

print job that does not specify a size.

Select the paper type for printing internal reports

or any print job that does not specify a type.

Select the default size and type for Tray 1 from

the list of available sizes and types.

Select the default size and type for Tray 2 from

the list of available sizes and types.

Select how the product should react when a print

job requires a size or type that is not available or when a specified tray is empty.

Select the Wait Forever option to make the product wait until you load the correct paper and press the OK button. This is the default setting.

Select the Override option to print on a different size or type after a specified delay.

Select the Cancel option to automatically cancel the print job after a specified delay.

If you select either the Override or Cancel options, the control panel prompts you to specify the number of seconds to delay. Use the arrow buttons to increase or decrease the time.

Print Quality Calibrate Color After Power On

Calibrate Now

After Power On: Select how soon the product

should calibrate after you turn it on. The default setting is 15 Minutes.

Calibrate Now: Makes the product perform a calibration immediately. If a job is processing, the product calibrates after the job is complete. If an error message displays, you must clear the error first.

12 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Adjust

Alignment

Adjust Tray <X> X1 Shift

Energy Settings Sleep Delay 15 Minutes*

Print Test Page Use this menu to shift the margin alignment to

X2 Shift

Y Shift

Sets how long the product remains idle before it

30 Minutes

1 Hour

2 Hours

Off

1 Minute

center the image on the page from top to bottom and from left to right. Before adjusting these values, print a test page. It provides alignment guides in the X and Y directions so you can determine which adjustments are necessary.

Use the X1 Shift setting to center the image from side to side on a single-sided page or for the second side of a two-sided page.

Use the X2 Shift setting to center the image from side to side on the first side of a two-sided page.

Use the Y Shift setting to center the image from top to bottom on the page.

enters Sleep mode. The product automatically exits Sleep mode when you send a print job or press a control panel button.

NOTE: The default Sleep Delay time is 15

minutes.

Auto Power

Down

Wake Events USB Job

Display Contrast Medium*

Darker

Darkest

Lightest

Power Down Delay

Select the level of contrast for the display.

30 Minutes*

1 Hour

2 Hours

4 Hours

8 Hours

24 Hours

Never

LAN Job

Wireless Job

Button Press

Select the length of time after which the product automatically turns off.

NOTE: The default Power Down Delay

time is 30 minutes.

Select whether the product wakes when it receives each of these types of jobs or actions.

The default for each option is Yes.

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Lighter

System Setup menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Supply Settings Black Cartridge Very Low Setting Prompt*

Continue

Stop

Low Threshold Enter percentage Use the arrow buttons to increase or decrease

Set how the product behaves when the black print cartridge reaches the very low threshold.

Prompt: The product stops printing and

●

prompts you to replace the print cartridge. You can acknowledge the prompt and continue printing. A customer configurable option on this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.

Continue: The product alerts you that the

●

print cartridge is very low, but it continues printing.

Stop: The product stops printing until you

●

replace the print cartridge.

the percentage of estimated life remaining at which the product alerts you that the print cartridge is low.

For the black cartridge that ships with the product, the default is 24%. For the standard replacement black print cartridge, the default is 13%. For the high-capacity replacement black print cartridge, the default is 7%.

The default values are intended to provide approximately two weeks of use before the cartridge reaches the very low state.

14 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Color Cartridges Very Low Setting Stop

Prompt*

Continue

Print Black

Set how the product behaves when the one of the color print cartridges reaches the very low threshold.

Prompt: The product stops printing and

●

Continue: The product alerts you that the

●

print cartridge is very low, but it continues printing.

Print Black: The product has been

●

customer configured to print using only the black print cartridge when the level of a color supply is very low. The color supply might still be able to produce acceptable print quality. To print in color, either replace the color supply or reconfigure the product.

Low Threshold Cyan

Magenta

Yellow

When you choose to replace the very low print cartridge, color printing resumes automatically.

Stop: The product stops printing until you

●

replace the print cartridge.

Enter percentage

Use the arrow buttons to increase or decrease the percentage of estimated life remaining at which the product alerts you that the print cartridge is low.

For the color print cartridges that ship with the product, the default is 16%. For the replacement color print cartridges, the default is 7%.

The default values are intended to provide approximately two weeks of use before the cartridge reaches the very low state.

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System Setup menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Store Usage

Data

Courier Font Regular*

Dark

On Supply*

Not on Supply

Select a version of the Courier font.

The product automatically stores print-cartridge

usage data in its internal memory. It can also store this data on memory chips in the print cartridges. Select the Not on Supply option to store the data only in the product memory.

The information stored on the print cartridge memory chip helps HP design future products to meet our customers' printing needs. HP collects a sampling of memory chips from print cartridges returned to HP's free return and recycling program. The memory chips from this sampling are read and studied in order to improve future HP products.

The data collected from the print cartridge memory chip does not contain information that can be used to identify a customer or user of the print cartridge or their product.

16 Chapter 2 Control panel menus ENWW

Service menu

Use this menu to restore default settings, clean the product, and activate special modes that affect print output. Items that have asterisks (*) indicate the factory default setting.

Menu item Sub-menu item Description

Cleaning Page Use this option to clean the product if you see toner

specks or other marks on the printed output. The cleaning process removes dust and excess toner from the paper path.

When you select this item, the product prompts you to load plain paper in Tray 1 and then press the OK button to start the cleaning process. Wait until the process is complete. Discard the page that prints.

NOTE: For models that do not have an automatic

duplexer, the product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the same orientation.

USB Speed High*

Full

Less Paper Curl On

Off*

Archive Print On

Off*

Firmware Date Displays the current firmware datecode.

Restore Defaults Sets all customized menu settings to the factory

For the product to actually operate at high speed, it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed. This menu item also does not reflect the current operating speed of the product.

If printed pages are consistently curled, use this option to set the product to a mode that reduces curl.

If you are printing pages that will be stored for a long time, use this option to set the product to a mode that reduces toner smearing and dusting.

default values.

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Service menu

Network Setup menu

Use this menu to establish network configuration settings. Items that have asterisks (*) indicate the factory default setting.

Menu item Sub-menu item Description

Wireless Menu (wireless products

only)

NOTE: You can also access this

menu by pressing the Wireless button on the front of the product.

WPS Setup If your wireless router supports this feature, use this method

Network Test Tests the wireless network and prints a report with the

Wireless Off/On Enable or disable the wireless network feature.

TCP IP Config Automatic*

Auto Crossover On*

Network Services IPv4

Direct WiFi Provides the product's Direct Wifi name, so you can

access it from other wireless devices that support the Wi-Fi Direct protocol.

to set up the product on a wireless network. This is the simplest method.

results.

Select the Automatic option to automatically configure

Manual

Off

IPv6

all the TCP/IP settings.

Select the Manual option to manually configure the IP address, subnet mask, and default gateway.

Enables or disables the use of a standard 10/100 network cable when the product is directly connected to a computer.

Enable or disable the IPv4 and IPv6 protocols. By default, each protocol is enabled.

Show IP Address No

Yes*

Link Speed Automatic*

10T Full

10T Half

100TX Full

100TX Half

HTTPS Enforced No*

Yes

Restore Defaults Restores the network configuration settings to the default

No: The product IP address will not appear on the control

panel display.

Yes: The product IP address will appear on the control panel display.

Sets the link speed manually if needed.

After setting the link speed, the product automatically restarts.

Sets the product so it communicates only with Web sites that use hypertext transfer protocol secure (HTTPS).

values.

18 Chapter 2 Control panel menus ENWW

3 Software for Windows

Supported operating systems and printer drivers for Windows

●

Select the correct printer driver for Windows

●

Change print job settings for Windows

●

Remove the printer driver from Windows

●

Supported utilities for Windows

●

Software for other operating systems

●

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Supported operating systems and printer drivers for Windows

The product supports the following Windows operating systems:

Windows XP (32-bit, Service Pack 2)

●

Windows Server 2003 (32-bit, Service Pack 3)

●

Windows Server 2008 (32-bit and 64-bit)

●

Windows Vista (32-bit and 64-bit)

●

Windows 7 (32-bit and 64-bit)

●

The product supports the following Windows printer drivers:

HP PCL 6 (this is the default printer driver included on the product CD)

●

HP Universal Print Driver for Windows Postcript

●

HP Universal Print Driver for PCL 5

●

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, check boxes, and drop-down lists that are in the printer driver.

NOTE: For more information about the universal print driver (UPD), see www.hp.com/go/upd.

Select the correct printer driver for Windows

Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following printer drivers are available at

LJColorM351_software or www.hp.com/go/LJColorM451_software.

HP PCL 6 driver

HP UPD PS driver

Provided as the default driver. This driver is automatically installed unless you

●

select a different one.

Recommended for all Windows environments

●

Provides the overall best speed, print quality, and product-feature support for

●

most users

Developed to align with the Windows Graphic Device Interface (GDI) for the

●

best speed in Windows environments

Might not be fully compatible with third-party and custom software programs

●

that are based on PCL 5

●

Recommended for printing with Adobe highly graphics-intensive software programs

software programs or with other

www.hp.com/go/

Provides support for printing from postscript emulation needs, or for postscript

●

flash font support

20 Chapter 3 Software for Windows ENWW

HP UPD PCL 5

Recommended for general office printing in Windows environments

●

Compatible with previous PCL versions and older HP LaserJet products

●

The best choice for printing from third-party or custom software programs

●

The best choice when operating with mixed environments, which require the

●

product to be set to PCL 5 (UNIX, Linux, mainframe)

Designed for use in corporate Windows environments to provide a single

●

driver for use with multiple printer models

Preferred when printing to multiple printer models from a mobile Windows

●

computer

HP UPD PCL 6

Recommended for printing in all Windows environments

●

Provides the overall best speed, print quality, and printer feature support for

●

most users

Developed to align with Windows Graphic Device Interface (GDI) for best

●

speed in Windows environments

May not be fully compatible with third-party and custom solutions based on

●

PCL5

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Select the correct printer driver for Windows

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

For more information, go to

UPD installation modes

Traditional mode

Dynamic mode

www.hp.com/go/upd.

Use this mode if you are installing the driver from a CD for a single computer.

●

When installed from the CD that comes with the product, UPD operates like

●

traditional printer drivers. It operates with a specific product.

If you use this mode, you must install UPD separately for each computer and

●

for each product.

To use this mode, download UPD from the Internet. See

●

upd.

Dynamic mode allows you to use a single driver installation, so you can

●

discover and print to HP products in any location.

Use this mode if you are installing UPD for a workgroup.

●

www.hp.com/go/

22 Chapter 3 Software for Windows ENWW

Change print job settings for Windows

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box.

Printer Properties dialog box (printer driver): Click Properties in the Print dialog box

●

to open the printer driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software. You can change most of the print settings here.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, dialog boxes.

unless

settings are changed in the Page Setup, Print, or Printer Properties

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

1. On the File menu in the software program, click Print.

2. Select the driver, and then click Properties or Preferences.

The steps can vary; this procedure is most common.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

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Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Printing Preferences.

Change print job settings for Windows

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

24 Chapter 3 Software for Windows ENWW

Remove the printer driver from Windows

Windows XP

1. Click the Start button, , and then click the Printers and Faxes item.

2. Find and right-click the product from the list, and then click the Delete item.

3. From the File menu, click the Server Properties item. The Print Server Properties dialog

box opens.

4. Click the Drivers tab, and in the list, select the driver to be removed.

5. Click the Remove button, and then click the Yes button to confirm the removal.

Windows Vista

1. Click the Start button , and then click the Control Panel item.

2. In the Hardware and Sound group, click the Printer item.

3. Find and right-click the product, click the Delete item, and then click the Yes button to confirm the

removal.

4. From the File menu, click the Server Properties item. The Print Server Properties dialog

box opens.

5. Click the Drivers tab, and in the list, select the driver to be removed.

6. Click the Remove button, and then click the Yes button to confirm the removal.

Windows 7

1. Click the Start button, and then click the Devices and Printers item.

2. Find and select the product from the list.

3. Click the Remove device button at the top of the dialog box, and then click the Yes button to

confirm the removal.

4. Click the Print server properties button at the top of the dialog box, and then click the

Drivers tab.

5. Select the product in the list, and then click the Remove button.

6. Select to delete only the driver and or the driver software package, and then click the

Supported utilities for Windows

HP Web Jetadmin

●

OK button

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HP Embedded Web Server

●

HP ePrint

●

Remove the printer driver from Windows

Other Windows components and utilities

Online Web registration

●

HP Device Toolbox

●

HP Uninstall

●

HP Help & Learn Center

●

Reconfigure your HP device

●

HP LaserJet Customer Participation Program

●

Software for other operating systems

OS Software

UNIX For HP-UX and Solaris networks, go to

the HP Jetdirect printer installer for UNIX.

For Unix print drivers, go to

Linux For information, go to

www.hp.com/pond/modelscripts/index2.

www.hp.com/go/linuxprinting.

www.hp.com/support/net_printing to download

26 Chapter 3 Software for Windows ENWW

4 Use the product with Mac

Software for Mac

●

Basic print tasks with Mac

●

Use AirPrint

●

Solve problems with Mac

●

ENWW 27

Software for Mac

Supported operating systems and printer drivers for Mac

The product supports the following Mac operating systems:

Mac OS X 10.5 and 10.6

●

NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For

Mac OS X 10.6, Intel Core Processor Macs are supported.

The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide full printing functionality and access to specific HP printer features.

Install software for Mac operating systems

Install software for Mac computers connected directly to the product

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

1. Connect the USB cable to the product and the computer.

2. Install the software from the CD.

3. Click HP Installer icon, and follow the onscreen instructions.

4. On the Congratulations screen, click the OK button.

5. Print a page from any program to make sure that the printing software is correctly installed.

28 Chapter 4 Use the product with Mac ENWW

Install software for Mac computers on a wired network

Configure the IP address

1. Connect the network cable to the product and to the network.

2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

Install the software

1. Install the software from the CD. Click the product icon, and follow the onscreen instructions.

2. Print a page from any program to make sure that the software is correctly installed.

Install software for Mac computers on a wireless network

Before installing the product software, make sure the product is not connected to the network using a network cable. Make sure your Mac computer is connected to the same wireless network to which you plan to connect the product.

Use one of the following procedures to connect the product to the wireless network.

Connect the product to a wireless network using WPS by using the control panel menus

●

Connect the product to a wireless network using a USB cable

●

If your router supports Wi-Fi Protected Setup (WPS), use that method to add the product to your network. This is the simplest way to set up the product on a wireless network.

NOTE: Apple AirPort wireless routers do not support WPS button setup.

If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks:

Obtain the wireless network name or service set identifier (SSID).

●

Determine the security password or encryption key for the wireless network.

●

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Software for Mac

Connect the product to a wireless network using WPS by using the control panel menus

1. On the front of the product, press the Wireless button. Look at the control panel display to see if

the Wireless Menu item has opened. If it has not opened, complete these steps:

a. At the control panel, press the OK button to open the menus.

b. Open the following menus:

Network Setup

●

Wireless Menu

●

2. Select the WPS Setup item.

3. Use one of these methods to complete the setup:

Pushbutton: Select the Pushbutton option and follow the instructions on the control

●

panel. Establishing the wireless connection can take a few minutes.

PIN: Select the Generate PIN option. The product generates a unique PIN, which you must

●

type into the wireless router's setup screen. Establishing the wireless connection can take a few minutes.

At the computer, open the Apple menu the Print & Fax icon.

5. Click the plus (+) symbol in the lower left corner of the Printer Names column.

By default, Mac OS X uses the Bonjour method to find the product over the local network and add it to the printer pop-up menu. This method is best in most situations. If Mac OS X cannot find the HP printer driver, an error message displays. Reinstall the software.

6. Print a page from any program to make sure that the software is correctly installed.

NOTE: If this method is not successful, try using the wireless network using a USB cable method.

Connect the product to a wireless network using a USB cable

If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up the product on a wireless network. Using a USB cable to transfer settings makes setting up a wireless connection easier. After the setup is complete, you can disconnect the USB cable and use the wireless connection.

1. Insert the software CD into the computer CD tray.

2. Follow the on-screen instructions. When prompted, select the Configure your device for a

wireless network option. Connect the USB cable to the product when prompted.

, click the System Preferences menu, and then click

CAUTION: Do not connect the USB cable until the installation program prompts you.

3. When the installation is complete, print a configuration page to make sure that the product has a

SSID name.

4. Print a page from any program to make sure that the software is correctly installed.

30 Chapter 4 Use the product with Mac ENWW

Remove the printer driver from Mac operating systems

You must have administrator rights to remove the software.

1. Open System Preferences.

2. Select Print & Fax.

3. Highlight the product.

4. Click the minus (-) symbol.

5. Delete the print queue, if necessary.

Priority for print settings for Mac

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do

not

override changes made in the Page Setup dialog box.

Default printer driver settings: The default printer driver settings determine the settings used

●

unless

in all print jobs, dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

settings are changed in the Page Setup, Print, or Printer Properties

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

Change the default settings for all print jobs

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

3. On the Presets menu, click the Save As... option and type a name for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

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Software for Mac

Change the product configuration settings

From the Apple menu icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Driver tab.

5. Configure the installed options.

, click the System Preferences menu and then click the Print & Fax

Software for Mac computers

HP Utility for Mac

Use the HP Utility to set up product features that are not available in the printer driver.

You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network.

Open the HP Utility

From the dock, click HP Utility.

▲

-or-

From Applications, open the Hewlett-Packard folder, and then click HP Utility.

HP Utility features

Use the HP Utility software to perform the following tasks:

Obtain information about supplies status.

●

Obtain information about the product, such as the firmware version and the serial number.

●

Print a configuration page.

●

For products connected to an IP-based network, obtain network information and open the

●

HP Embedded Web Server.

Configure the paper type and size for the tray.

●

Transfer files and fonts from the computer to the product.

●

Update the product firmware.

●

Display the color usage page.

●

32 Chapter 4 Use the product with Mac ENWW

Supported utilities for Mac

HP Embedded Web Server

The product is equipped with the HP Embedded Web server, which provides access to information about product and network activities. Access the HP Embedded Web Server from the HP Utility. Open the Printer Settings menu, and then select the Additional Settings option.

You can also access the HP Embedded Web Server from the Safari Web browser:

1. Select the page icon in the left side of the Safari toolbar.

2. Click the Bonjour logo.

3. In the list of printers, double-click this product. The HP Embedded Web Server opens.

HP ePrint

With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device. HP ePrint works with any email-capable device. If you can e-mail, you can print to an HP ePrintenabled product. For more details, go to

NOTE: The product must be connected to a network and have Internet access to use HP ePrint.

www.hpeprintcenter.com.

AirPrint

HP ePrint is disabled as a default setting in the product. Use this procedure to enable it.

1. Type the product IP address into the address line of a Web browser to open the HP Embedded

Web Server.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:

Mail

●

Photos

●

Safari

●

Select third-party applications

●

To use AirPrint, the product must be connected to a wireless network. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to

www.hp.com/go/airprint.

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NOTE: You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/ support/LJColorM351 or www.hp.com/support/LJColorM451.

Software for Mac

Basic print tasks with Mac

Cancel a print job with Mac

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product

control panel.

NOTE: Pressing the Cancel button clears the job that the product is currently processing. If

more than one process is running, pressing the Cancel appears on the product control panel.

2. You can also cancel a print job from a software program or a print queue.

Software program: Typically, a dialog box appears briefly on the computer screen,

●

allowing you to cancel the print job.

Print queue: Open the print queue by double-clicking the product icon in the dock.

●

Highlight the print job, and then click Delete.

Change the paper size and type with Mac

1. On the File menu in the software program, click the Print option.

2. In the Copies & Pages menu, click the Page Setup button.

button clears the process that currently

3. Select a size from the Paper Size drop-down list, and then click the OK button.

4. Open the Finishing menu.

5. Select a type from the Media-type drop-down list.

6. Click the Print button.

Resize documents or print on a custom paper size with Mac

Mac OS X 10.5 and 10.6

Use one of these methods.

1. On the File menu, click the Print option.

2. Click the Page Setup button.

3. Select the product, and then select the correct settings for the Paper Size and

Orientation options.

1. On the File menu, click the Print option.

2. Open the Paper Handling menu.

3. In the Destination Paper Size area, click the Scale to fit paper size

box, and then select the size from the drop-down list.

Create and use printing presets with Mac

Use printing presets to save the current printer driver settings for reuse.

34 Chapter 4 Use the product with Mac ENWW

Create a printing preset

1. On the File menu, click the Print option.

2. Select the driver.

3. Select the print settings that you want to save for reuse.

4. In the Presets menu, click the Save As... option, and type a name for the preset.

5. Click the OK button.

Use printing presets

1. On the File menu, click the Print option.

2. Select the driver.

3. In the Presets menu, select the printing preset.

NOTE: To use printer-driver default settings, select the standard option.

Print a cover page with Mac

1. On the File menu, click the Print option.

2. Select the driver.

3. Open the Cover Page menu, and then select where to print the cover page. Click either the

Before Document button or the After Document button.

4. In the Cover Page Type menu, select the message that you want to print on the cover page.

NOTE: To print a blank cover page, select the standard option from the Cover Page Type

menu.

Use watermarks with Mac

1. On the File menu, click the Print option.

2. Open the Watermarks menu.

3. From the Mode menu, select the type of watermark to use. Select the Watermark option to print

a semi-transparent message. Select the Overlay option to print a message that is not transparent.

4. From the Pages menu, select whether to print the watermark on all pages or on the first page

only.

5. From the Text menu, select one of the standard messages, or select the Custom option and type

a new message in the box.

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6. Select options for the remaining settings.

Basic print tasks with Mac

Print multiple pages on one sheet of paper with Mac

1. On the File menu, click the Print option.

2. Select the driver.

3. Open the Layout menu.

4. From the Pages per Sheet menu, select the number of pages that you want to print on each

sheet (1, 2, 4, 6, 9, or 16).

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

Print on both sides of the page (duplex printing) with Mac

Use automatic duplex printing

1. Insert enough paper into one of the trays to accommodate the print job.

2. On the File menu, click the Print option.

3. Open the Layout menu.

4. From the Two-Sided menu, select a binding option.

Print on both sides manually

1. Insert enough paper into one of the trays to accommodate the print job.

2. On the File menu, click the Print option.

3. Open the Finishing menu, and click the Manual Duplex tab or open the Manual Duplex

menu.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button. Follow the instructions in the pop-up window that appears on the computer

screen before replacing the output stack in Tray 1 for printing the second half.

36 Chapter 4 Use the product with Mac ENWW

6. Go to the product, and remove any blank paper that is in Tray 1.

7. Insert the printed stack face-up with the bottom edge feeding into the printer first in Tray 1. You

must

print the second side from Tray 1.

8. If prompted, press the appropriate control-panel button to continue.

Set the color options with Mac

If you are using the HP Postscript printer driver for Mac, HP EasyColor technology scans all documents and automatically adjusts all photographic images with the same improved photographic results.

In the following example, the images on the left were created without using the HP EasyColor option. The images on the right show the enhancements that result from using the HP EasyColor option.

The HP EasyColor option is enabled by default in the HP Mac Postscript printer driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, use the following procedure.

1. On the File menu, click the Print option.

2. Select the driver.

3. Open the Color/Quality Options menu, and then click the HP EasyColor check box to clear

it.

4. Open the Advanced menu, or select the appropriate tab.

5. Adjust the individual settings for text, graphics, and photographs.

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Basic print tasks with Mac

Use AirPrint

Mail

●

Photos

●

Safari

●

Select third-party applications

●

To use AirPrint, the product must be connected to a network. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to

NOTE: You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/ support/LJColorM351 or www.hp.com/support/LJColorM451.

www.hp.com/go/airprint.

38 Chapter 4 Use the product with Mac ENWW

Solve problems with Mac

For information about solving problems with a Mac, see Solve product software problems with Mac

on page 178.

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Solve problems with Mac

40 Chapter 4 Use the product with Mac ENWW

5 Connect the product with Windows

Printer sharing disclaimer

●

Connect with USB

●

Connect to a network with Windows

●

ENWW 41

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at

Connect with USB

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.

CD installation

1. Quit all open programs on the computer.

2. Install the software from the CD, and follow the on-screen instructions.

3. When prompted, select the Directly connect to this computer using a USB cable option,

and then click the Next button.

4. When the software prompts you, connect the USB cable to the product and the computer.

www.microsoft.com.

5. At the end of the installation, click the Finish button.

6. On the More Options screen, you can install more software, or click the Finish button.

7. Print a page from any program to make sure that the printing software is correctly installed.

42 Chapter 5 Connect the product with Windows ENWW

Connect to a network with Windows

Supported network protocols

To connect a networking-equipped product to a network, you need a network that uses one or more of the following protocols.

TCP/IP (IPv4 or IPv6)

●

LPD Printing

●

SLP

●

WS-Discovery

●

Install the product on a wired network with Windows

Obtain the IP address

1. Connect the network cable to the product and to the network. Turn the product on.

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2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

3. At the product control panel, press the OK button.

4. Press the right arrow

5. Press the right arrow

to highlight the Reports menu, and then press the OK button.

to highlight the Config Report option, and then press the OK button.

Connect to a network with Windows

6. Find the IP address on the Self Test/Configuration page.

Jetdirect Page

Install the software

1. Quit all programs on the computer.

2. Install the software from the CD.

3. Follow the onscreen instructions.

HP Color LaserJet

Page 1

4. When prompted, select the Connect through a wired network option, and then click the

Next button.

5. From the list of available printers, select the printer that has the correct IP address.

6. Click the Finish button.

7. On the More Options screen, you can install more software, or click the Finish button.

8. Print a page from any program to make sure that the printing software is correctly installed.

Install the product on a wireless network with Windows (wireless models only)

Before installing the product software, make sure the product is not connected to the network using a network cable.

If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks:

Obtain the wireless network name or service set identifier (SSID).

●

Determine the security password or encryption key for the wireless network.

●

44 Chapter 5 Connect the product with Windows ENWW

Connect the product to a wireless network using WPS

If your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up the product on a wireless network.

1. Press the WPS button on your wireless router.

2. Press and hold the Wireless

button when the wireless light starts blinking.

3. Wait up to two minutes while the product establishes a network connection with the wireless

router.

NOTE: If this method is not successful, try using the wireless network using USB cable method.

button on the product control panel for two seconds. Release the

Connect the product to a wireless network using WPS by using the control panel menus

1. On the front of the product, press the Wireless button. Look at the control panel display to see if

the Wireless Menu item has opened. If it has not opened, complete these steps:

a. At the control panel, press the OK button to open the menus.

b. Open the following menus:

Network Setup

●

Wireless Menu

●

2. Select the WPS Setup item.

3. Use one of these methods to complete the setup:

Pushbutton: Select the Pushbutton option and follow the instructions on the control

●

panel. Establishing the wireless connection can take a few minutes.

PIN: Select the Generate PIN option. The product generates a unique PIN, which you must

●

type into the wireless router's setup screen. Establishing the wireless connection can take a few minutes.

NOTE: If this method is not successful, try using the wireless network using a USB cable method.

Connect the product to a wireless network using a USB cable

If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up the product on a wireless network. Using a USB cable to transfer settings makes setting up a wireless

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Connect to a network with Windows

connection easier. After the setup is complete, you can disconnect the USB cable and use the wireless connection.

1. Insert the software CD into the computer CD tray.

2. Follow the on-screen instructions. When prompted, select the Connect through a wireless

network option. Connect the USB cable to the product when prompted.

CAUTION: Do not connect the USB cable until the installation program prompts you.

3. When the installation is complete, print a configuration page to make sure that the product has a

SSID name.

4. When installation is complete, disconnect the USB cable.

Install the software for a wireless product currently on the network

If the product already has an IP address on a wireless network and you want to install product software on a computer, complete the following steps.

1. From the product control panel, print a configuration page to obtain the product IP address.

2. Install the software from the CD.

3. Follow the on-screen instructions.

4. When prompted, select the Connect through a wireless network option, and then click the

Next button.

5. From the list of available printers, select the printer that has the correct IP address.

46 Chapter 5 Connect the product with Windows ENWW

Configure IP network settings with Windows

View or change network settings

Use the embedded Web server to view or change IP configuration settings.

1. Print a configuration page, and locate the IP address.

If you are using IPv4, the IP address contains only digits. It has this format:

●

xxx.xxx.xxx.xxx

If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It

●

has a format similar to this:

xxxx::xxxx:xxxx:xxxx:xxxx

2. To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of a Web

browser. For IPv6, use the protocol established by the Web browser for entering IPv6 addresses.

3. Click the Networking tab to obtain network information. You can change settings as needed.

Set or change the product password

Use the HP Embedded Web Server to set a password or change an existing password for a product on a network.

1. Type the product IP address into the address line of a Web browser. Click the Networking tab,

and click the Security link.

NOTE: If a password has previously been set, you are prompted to type the password. Type the

password, and then click the Apply button.

2. Type the new password in the New Password box and in the Verify password box.

3. At the bottom of the window, click the Apply button to save the password.

Manually configure IPv4 TCP/IP parameters from the control panel

1. At the control panel, press the OK button to open the menus.

2. Open the following menus:

Network Setup

●

TCP IP Config

●

Manual

●

3. Use the arrow buttons to change each digit of the IP address. Press the OK button to move to the

next digit.

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Connect to a network with Windows

Link speed and duplex settings

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.

NOTE: Incorrect changes to the link speed setting might prevent the product from communicating with

other network devices. For most situations, the product should be left in automatic mode. Changes can cause the product to turn off and then on. Changes should be made only while the product is idle.

1. At the control panel, press the OK button to open the menus.

2. Open the following menus:

Network Setup

●

Link Speed

●

3. Use the arrow buttons to select one of the following settings.

Automatic

●

10T Full

●

10T Half

●

100TX Full

●

100TX Half

●

NOTE: The setting must match with the network product to which you are connecting (a network

hub, switch, gateway, router, or computer).

4. Press the OK button. The product turns off and then on.

48 Chapter 5 Connect the product with Windows ENWW

6 Paper and print media

Understand paper use

●

Change the printer driver to match the paper type and size in Windows

●

Supported paper sizes

●

Supported paper types and tray capacity

●

Load paper trays

●

Configure trays

●

ENWW 49

Understand paper use

This product supports a variety of paper and other print media. Paper or print media that does not meet the following guidelines might cause poor print quality, increased jams, and premature wear on the product.

It is possible for paper to meet all of these guidelines and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might

cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

For best results, use only HP-brand paper and print media designed for laser printers or multiuse.

●

Do not use paper or print media made for inkjet printers.

●

CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very

precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the product.

Hewlett-Packard Company cannot recommend the use of other brands of media because HP

●

cannot control their quality.

Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the paper type and size in the printer driver to obtain the best results.

Media type Do Do not

Envelopes

Labels

Transparencies

Store envelopes flat.

●

Use envelopes where the seam

●

extends all the way to the corner of the envelope.

Use peel-off adhesive strips that are

●

approved for use in laser printers.

Use only labels that have no

●

exposed backing between them.

Use labels that lie flat.

●

Use only full sheets of labels.

●

Use only transparencies that are

●

approved for use in color laser printers.

Place transparencies on a flat

●

surface after removing them from the product.

Do not use envelopes that are

●

wrinkled, nicked, stuck together, or otherwise damaged.

Do not use envelopes that have

●

clasps, snaps, windows, or coated linings.

Do not use self-stick adhesives or

●

other synthetic materials.

Do not use labels that have

●

wrinkles or bubbles, or are damaged.

Do not print partial sheets of labels.

●

Do not use transparent print media

●

not approved for laser printers.

50 Chapter 6 Paper and print media ENWW

Media type Do Do not

Letterhead or preprinted forms

Heavy paper

Glossy or coated paper

Use only letterhead or forms

●

approved for use in laser printers.

Use only heavy paper that is

●

approved for use in laser printers and meets the weight specifications for this product.

Use only glossy or coated paper

●

that is approved for use in laser printers.

Do not use raised or metallic

●

letterhead.

Do not use paper that is heavier

●

than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.

Do not use glossy or coated paper

●

designed for use in inkjet products.

Change the printer driver to match the paper type and size in Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a size from the Paper size drop-down list.

5. Select a paper type from the Paper type drop-down list.

6. Click the OK button.

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Change the printer driver to match the paper type and size in Windows

Supported paper sizes

NOTE: To obtain best print results, select the appropriate paper size and type in your print driver

before printing.

Table 6-1 Supported paper and print media sizes

Size Dimensions Tray 1 Tray 2 or optional

Tray 3

Letter 216 x 279 mm (8.5 x 11 inches)

Legal 216 x 356 mm (8.5 x 14 inches)

A4 210 x 297 mm (8.27 x 11.69 inches)

Executive 184 x 267 mm (7.24 x 10.51 inches)

A5 148 x 210 mm (5.83 x 8.27 inches)

A6 105 x 148 mm (4.13 x 5.83 inches)

B5 (JIS) 182 x 257 mm (7.17 x 10.12 inches)

16k 184 x 260 mm (7.24 x 10.23 inches)

195 x 270 mm (7.68 x 10.62 inches)

197 x 273 mm (7.75 x 10.75 inches)

8.5 x 13 216 x 330 mm (8.5 x 13 inches)

4 x 6 107 x 152 mm (4 x 6 inches)

Automatic duplex printing

5 x 8 127 x 203 mm (5 x 8 inches)

10 x 15 cm 100 x 150 mm (3.9 x 5.9 inches)

Custom Minimum: 76 x 127 mm (3 x 5 in)

Maximum: 216 x 356 mm (8.5 x 14 in)

Custom Minimum: 102 x 153 mm (4 x 6 in)

Maximum: 216 x 356 mm (8.5 x 14 in)

Table 6-2 Supported envelopes and postcards

SizeDimensions Tray 1Tray 2Automatic duplex

printing

Envelope #10 105 x 241 mm (4.13 x 9.49 inches)

Envelope DL 110 x 220 mm (4.33 x 8.66 inches)

Envelope C5 162 x 229 mm (6.93 x 9.84 inches)

52 Chapter 6 Paper and print media ENWW

Table 6-2 Supported envelopes and postcards (continued)

SizeDimensions Tray 1Tray 2Automatic duplex

printing

Envelope B5 176 x 250 mm (6.7 x 9.8 inches)

Envelope Monarch

Postcard 100 x 148 mm (3.94 x 5.83 inches)

Double postcard

98 x 191 mm (3.9 x 7.5 inches)

148 x 200 mm (5.83 x 7.87 inches)

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Supported paper sizes

Supported paper types and tray capacity

Table 6-3 Tray 1

Paper type Weight

Every day:

Plain

●

Light

●

Bond

●

Recycled

●

Presentation:

Matte paper, mid-weight to

●

60 to 90 g/m

Up to 176 g/m

heavy

Glossy paper, mid-weight to

●

heavy

Brochure:

Matte paper, mid-weight to

●

Up to 176 g/m

heavy

Glossy paper, mid-weight to

●

heavy

Photo/cover

Matte cover paper

●

Up to 176 g/m

(16 to 24 lb)

(47 lb)

Capacity

Paper orientation

Up to 50 sheets Side to be printed on face-up,

with the top edge at the back of the tray

Up to 5 mm (0.2 in) stack height Side to be printed on face-up,

with the top edge at the back of the tray

Up to 5 mm (0.2 in) stack height Side to be printed on face-up,

with the top edge at the back of the tray

Up to 5 mm (0.2 in) stack height Side to be printed on face-up,

with the top edge at the back of the tray

Glossy cover paper

●

Matte photo paper

●

Glossy photo paper

●

Postcard

●

Cardstock

●

54 Chapter 6 Paper and print media ENWW

Table 6-3 Tray 1 (continued)

Paper type Weight

Other:

● Color laser transparency

Labels

●

Letterhead

●

Envelope

Preprinted

Prepunched

Colored

Rough

Tough

Capacity can vary depending on paper weight and thickness, and environmental conditions.

The product supports up to 220 g/m2 (59 lb) for glossy, glossy photo paper, and postcards.

The product supports 60-160 g/m2 (16-42 lb) paper weight for automatic duplex printing.

This paper type is not supported for automatic duplex printing.

Up to 50 sheets, or 10

Capacity

envelopes

Paper orientation

Side to be printed on face-up, with the top edge toward the product

Table 6-4 Tray 2 and Tray 3

Media type Weight

Every day:

Plain

●

Light

●

Bond

●

Recycled

●

Presentation:

Matte paper, mid-weight to

●

heavy

Glossy paper, mid-weight to

●

heavy

Brochure:

Matte paper, mid-weight to

●

heavy

Glossy paper, mid-weight to

●

heavy

60 to 90 g/m

Up to 163 g/m

(16 to 24 lb)

(43 lb)

Capacity

Paper orientation

Up to 250 sheets Side to be printed on face-up,

with the top edge at the back of the tray

Up to 12.5 mm (0.5 in) stack height

Side to be printed on face-up, with the top edge at the back of the tray

Up to 12.5 mm (0.5 in) stack height

Side to be printed on face-up, with the top edge at the back of the tray

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Supported paper types and tray capacity

Table 6-4 Tray 2 and Tray 3 (continued)

Media type Weight

Photo/cover

Matte cover paper

●

Glossy cover paper

●

Matte photo paper

●

Glossy photo paper

●

Postcard

●

Cardstock

●

Other:

● Color laser transparency

Labels

●

Letterhead

●

Envelope

Preprinted

Prepunched

Up to 163 g/m

Post card: Up to 176 g/m (47 lb)

Up to 50 sheets, or 10

Capacity

(43 lb)

Up to 12.5 mm (0.5 in) stack height

Paper orientation

Side to be printed on face-up, with the top edge at the back of the tray

Side to be printed on face-up,

envelopes

with the top edge at the back of the tray or the stamp-end at the back of the tray

●

Colored

Rough

Tough

Capacity can vary depending on paper weight and thickness, and environmental conditions.

The product supports 60-160 g/m2 (16-42 lb) paper weight for automatic duplex printing.

This paper type is not supported for automatic duplex printing.

56 Chapter 6 Paper and print media ENWW

Load paper trays

Load Tray 1

1. Open Tray 1.

2. Pull out the extension tray.

3. If you are loading long sheets of paper, flip

out the extension.

4. Extend the paper guides fully (callout 1) and

then load the paper stack into Tray 1 (callout

2). Adjust the paper guides to the size of the paper.

NOTE: Place the paper into Tray 1 with the

side to be printed on face-up and the top toward the product.

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Load paper trays

Load Tray 2 or optional Tray 3

1. Pull the tray out of the product.

2. Slide open the paper length and width guides.

3. To load Legal-size paper, extend the tray by

pressing and holding the extension tab while pulling the front of the tray toward you.

NOTE: When it is loaded with Legal-size

paper, the tray extends from the front of the product approximately 64 mm (2.5 inches).

58 Chapter 6 Paper and print media ENWW

4. Place the paper in the tray and make sure that

it is flat at all four corners. Slide the side paper width guides so that they align with the papersize marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray.

5. Push down on the paper to make sure that the

paper stack is below the paper limit tabs on the side of the tray.

6. Slide the tray into the product.

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Load paper trays

Configure trays

By default, the product pulls paper from Tray 1. If Tray 1 is empty, the product pulls paper from Tray 2, or Tray 3 if it installed. Configuring the tray on this product changes the heat and speed settings to obtain the best print quality for the type of paper that you are using. If you are using special paper for all or most print jobs on the product, change this default setting on the product.

The following table lists possible ways you can use the tray settings to meet your printing needs.

Paper use Configure the product Print

Load Tray 1 and one other tray with the same paper, and have the product pick paper from one tray if the other one is empty.

Occasionally use special paper, such as heavy paper or letterhead, from a tray that usually contains plain paper.

Frequently use special paper, such as heavy paper or letterhead, from one tray.

Configure trays

1. Make sure the product is turned on.

2. Perform one of the following tasks:

●

Load paper in Tray 1. No configuration is needed, if the default settings for type and size have not been changed.

Load special paper in Tray 1. From the software program print dialog,

Load special paper in Tray 1, and configure the tray for the paper type.

From the software program, print the job.

chose the paper type that matches the special paper loaded in the tray before sending the print job.

From the software program print dialog, chose the paper type that matches the special paper loaded in the tray before sending the print job.

Control panel: Open the System Setup menu, and open the Paper Setup menu. Select the tray that you want to configure.

Embedded Web server: Click the Settings tab, and then click Paper Handling in the left panel.

3. Change the desired tray setting, and then press OK or click Apply.

60 Chapter 6 Paper and print media ENWW

7 Print cartridges

The information contained herein is subject to change without notice. For the latest User Guide information go to

LJColorM451_manuals.

Print cartridge information

●

Supplies views

●

Manage print cartridges

●

Replacement instructions

●

Solve problems with supplies

●

www.hp.com/support/LJColorM351_manuals or www.hp.com/support/

ENWW 61

Print cartridge information

Color Cartridge number Part number

Standard-capacity replacement black print cartridge

High-capacity replacement black print cartridge

Replacement cyan print cartridge 305A CE411A

Replacement yellow print cartridge 305A CE412A

Replacement magenta print cartridge 305A CE413A

305A CE410A

305X CE410X

Accessibility: The print cartridge can be installed and removed by using one hand.

Environmental features: Recycle print cartridges by using the HP Planet Partners return and

recycling program.

For more information about supplies, go to

www.hp.com/go/learnaboutsupplies.

62 Chapter 7 Print cartridges ENWW

Supplies views

Print cartridge views

1 Cartridge memory chip

2 Plastic shield

3 Imaging Drum. Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum

can cause print-quality problems.

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Supplies views

Manage print cartridges

Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output.

Change settings for print cartridges

Print when a print cartridge is at estimated end of life

Supply-related notifications are communicated on the product control panel.

A <Supply> Low message—where <Supply> is the color print cartridge: The product indicates when a supply level is low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The supply does not need to be replaced now.

A <Supply> Very Low message. The product indicates when a supply level is very low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable. Once an HP supply has reached very low, HP’s premium Protection Warranty on that supply has ended.

Print-quality problems can occur when using a print cartridge that is at its estimated end of life. The supply does not need to be replaced at this point in time unless the print quality is no longer acceptable.

NOTE: Using the Continue setting allows printing beyond Very Low without customer interaction

and can result in unsatisfactory print quality.

Enable or disable the At Very Low settings from the control panel

You can enable or disable the default setting at any time, and you do not have to re-enable it when you install a new print cartridge.

1. At the control panel, press the OK button to open the menus.

2. Open the following menus:

System Setup

●

Supply Settings

●

Black Cartridge or Color Cartridges

●

Very Low Setting

●

3. Select one of the following options.

Select the Continue option to set the product to alert you that the print cartridge is very low,

●

but to continue printing.

Select the Stop option to set the product to stop printing until you replace the print cartridge.

●

64 Chapter 7 Print cartridges ENWW

Select the Prompt option to set the product to stop printing and prompt you to replace the

●

print cartridge. You can acknowledge the prompt and continue printing. A customer configurable option on this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.

On the Color Cartridges menu only, select Print Black to alert you when the print

●

cartridge is very low, but to continue printing in black only.

Once an HP supply has reached very low, HP’s premium Protection Warranty on that supply has ended.

Print with EconoMode

EconoMode uses less toner, which might extend the life of the print cartridge.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge.

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the EconoMode check box.

Store and recycle supplies

Recycle supplies

To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few

minutes.

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and

service agreements.

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Manage print cartridges

HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

The supplies status page indicates that a non-HP supply is installed.

●

You are experiencing a high number of problems with the print cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from

●

HP packaging).

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Replacement instructions

Replace the print cartridges

The product uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y).

CAUTION: If toner gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold

water.

1. Open the front door.

2. Pull out the print-cartridge drawer.

Hot water sets toner into the fabric

3. Grasp the handle on the old print cartridge

and then pull the cartridge straight up to remove it.

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Replacement instructions

4. Remove the new print cartridge from the

packaging.

5. Gently rock the print cartridge from front to

back to distribute the toner evenly inside the cartridge.

6. Remove the orange, plastic shield from the

bottom of the new print cartridge.

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7. Do not touch the imaging drum on the bottom

of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems.

8. Insert the new print cartridge into the product.

9. Pull the tab on the left side of the print

cartridge straight up to completely remove the sealing tape. Recycle the sealing tape.

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Replacement instructions

10. Close the print-cartridge drawer.

11. Close the front door.

12. Place the old print cartridge, the sealing tape,

and the orange plastic shield in the box for the new print cartridge. Follow the recycling instructions that are included in the box.

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Solve problems with supplies

Check the print cartridges

Check each print cartridge, and replace it if necessary, if you are having any of the following problems:

The printing is too light or seems faded in areas.

●

Printed pages have small unprinted areas.

●

Printed pages have streaks or bands.

●

NOTE: If you are using a draft print setting, the printing might appear light.

If you determine that you need to replace a print cartridge, print the Supplies Status Page to find the part number for the correct genuine HP print cartridge.

Type of print cartridge Steps to resolve the problem

Refilled or remanufactured print cartridge

Genuine HP print cartridge 1. The product control panel or the Supplies Status page indicates Very Low

Hewlett Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured print cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge.

status when the cartridge has reached the end of its estimated life. Replace the print cartridge if print quality is no longer acceptable.

2. Print a Print Quality Page from the Reports menu on the control panel. If

streaks or marks are in one color on the page, you might have a defect in that color cartridge. See the instructions in this document for interpreting the page. Replace the print cartridge if necessary.

3. Visually inspect the print cartridge for damage. See the instructions that follow.

Replace the print cartridge if necessary.

4. If printed pages have marks that repeat several times at the same distance

apart, print a cleaning page. If this does not solve the problem, use the repetitive defects ruler in this document to identify the cause of the problem.

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Solve problems with supplies

Print the Supplies Status page

The Supplies Status page indicates the estimated life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge, as well as other useful information.

1. At the control panel, press the OK button to open the menus.

2. Open the following menus:

Reports

●

Supplies Status

●

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Interpret the Print Quality Page

1. On the product control panel, open the Reports menu.

2. Select the Print Quality Page item to print it.

This page contains five bands of color, which are divided into four groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular print cartridge.

Section Print-cartridge

1Yellow

2Cyan

3Black

4Magenta

If dots or streaks appear in only one of the groups, replace the print cartridge that correlates with

●

that group.

If dots appear in more than one group, print a cleaning page. If this does not solve the problem,

●

determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that print cartridge.

If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is

●

probably causing the problem.

Inspect the print cartridge for damage

1. Remove the print cartridge from the product, and verify that the sealing tape has been removed.

2. Check the memory chip for damage.

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Solve problems with supplies

3. Examine the surface of the green imaging drum on the bottom of the print cartridge.

CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge.

Fingerprints on the imaging drum can cause print-quality problems.

4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the print

cartridge.

5. If the imaging drum does not appear to be damaged, rock the print cartridge gently several times

and reinstall it. Print a few pages to see if the problem has resolved.

Repeating defects

If defects repeat at any of the following intervals on the page, a print cartridge might be damaged.

22 mm

●

27 mm

●

28 mm

●

75 mm

●

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Interpret control panel messages for supplies

10.XXXX Supply error

Description

The memory chip for one of the print cartridges cannot be read or is missing.

10.0000 = black memory chip error

◦

10.0001 = cyan memory chip error

◦

10.0002 = magenta memory chip error

◦

10.0003 = yellow memory chip error

◦

10.1000 = black memory chip is missing

◦

10.1001 = cyan memory chip is missing

◦

10.1002 = magenta memory chip is missing

◦

10.1003 = yellow memory chip is missing

◦

Recommended action

Reinstall the print cartridge.

Turn the product off and then on.

If the problem is not solved, replace the print cartridge.

Black cartridge low

Description

The print cartridge is nearing the end of its useful life.

Recommended action

Printing can continue, but consider having a replacement supply on hand.

Black in wrong position

Description

The print cartridge is installed in the incorrect slot.

Recommended action

Make sure that each print cartridge is installed in the correct slot. From front to back, the print cartridges are installed in this order: black, cyan, magenta, and yellow.

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Black very low

Description

The print cartridge is at the end of its useful life. A customer configurable option on this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.

Recommended action

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Once an HP supply has reached very low, HP's premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement.

Cyan cartridge low

Description

The print cartridge is nearing the end of its useful life.

Recommended action

Printing can continue, but consider having a replacement supply on hand.

Cyan in wrong position

Description

The print cartridge is installed in the incorrect slot.

Recommended action

Make sure that each print cartridge is installed in the correct slot. From front to back, the print cartridges are installed in this order: black, cyan, magenta, and yellow.

Cyan very low

Description

Recommended action

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Once an HP supply has reached very low, HP's premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low

76 Chapter 7 Print cartridges ENWW

mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement.

Genuine HP supply installed

Description

A genuine HP supply was installed.

Recommended action

No action necessary.

Incompatible <color>

Description

You have installed a print cartridge that is intended for use in a different HP product model. The product might not function correctly with this print cartridge installed.

Recommended action

Install the correct print cartridge for this product.

Incorrect supplies

Description

More than one print cartridge is installed in the incorrect slot.

Recommended action

Be sure that each print cartridge is in the correct slot. From front to back, the print cartridges are installed in this order: black, cyan, magenta, yellow.

Install <color> cartridge

Description

The print cartridge is either not installed or not correctly installed in the product.

Recommended action

Install the print cartridge.

Magenta cartridge low

Description

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The print cartridge is nearing the end of its useful life.

Recommended action

Printing can continue, but consider having a replacement supply on hand.

Solve problems with supplies

Magenta in wrong position

Description

The print cartridge is installed in the incorrect slot.

Recommended action

Make sure that each print cartridge is installed in the correct slot. From front to back, the print cartridges are installed in this order: black, cyan, magenta, and yellow.

Magenta very low

Description

Recommended action

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Remove shipping lock from <color> cartridge

Description

A print cartridge shipping lock is installed.

Recommended action

Pull the orange tab to remove the shipping lock from the cartridge.

Remove shipping locks from cartridges

Description

A print cartridge shipping lock is installed on one or more print cartridges.

Recommended action

Pull the orange tab to remove the shipping lock from the cartridge.

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Replace <color>

Description

The print cartridge is at the end of its useful life, and the product is customer configured to stop printing when it reaches the very low state.

Recommended action

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary. Once an HP supply has reached very low, HP's premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement.

Supplies low

Description

More than one supply item is low.

Recommended action

Check the supply level gauges on the control panel, or print a supplies status page to determine which print cartridges are low.

Printing will continue until a Very Low message displays. Consider having replacement supplies on hand.

Unsupported <color> Press [OK] to continue

Description

The product has detected a print cartridge that was not made by HP.

Recommended action

Press the OK button to continue printing.

If you believe you purchased an HP supply, go to that are required as a result of using unsupported supplies is not covered under HP warranty.

www.hp.com/go/anticounterfeit. Service or repairs

Used <color> in use

Description

You are using a print cartridge that reached the default low threshold while it was installed in a product.

Recommended action

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Printing can continue, but consider having a replacement supply on hand.

Solve problems with supplies

Used <color> installed Press [OK] to continue

Description

You have installed a print cartridge that reached the default low threshold while it was installed in another product.

Recommended action

Press the OK button to continue.

Used supplies in use

Description

You are using more than one print cartridge that reached the default low threshold while it was installed in a product.

Recommended action

Printing can continue, but consider having replacement supplies on hand.

Yellow cartridge low

Description

The print cartridge is nearing the end of its useful life.

Recommended action

Printing can continue, but consider having a replacement supply on hand.

Yellow in wrong position

Description

The print cartridge is installed in the incorrect slot.

Recommended action

Make sure that each print cartridge is installed in the correct slot. From front to back, the print cartridges are installed in this order: black, cyan, magenta, and yellow.

Yellow very low

Description

Recommended action

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

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HP M351a User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product basics

Product comparison

Environmental features

Accessibility features

Product views

Front view

Back view

Interface connections

Serial number and model number location

Control panel layout

2 Control panel menus

HP Web Services menu

Reports menu

Quick Forms menu

System Setup menu

Service menu

Network Setup menu

3 Software for Windows

Supported operating systems and printer drivers for Windows

Select the correct printer driver for Windows

HP Universal Print Driver (UPD)

UPD installation modes

Change print job settings for Windows

Priority for print settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove the printer driver from Windows

Supported utilities for Windows

Other Windows components and utilities

Software for other operating systems

4 Use the product with Mac

Software for Mac

Supported operating systems and printer drivers for Mac

Install software for Mac operating systems

Install software for Mac computers connected directly to the product

Install software for Mac computers on a wired network

Configure the IP address

Install the software

Install software for Mac computers on a wireless network

Connect the product to a wireless network using WPS by using the control panel menus

Connect the product to a wireless network using a USB cable

Remove the printer driver from Mac operating systems

Priority for print settings for Mac

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Software for Mac computers

HP Utility for Mac

Open the HP Utility

HP Utility features

Supported utilities for Mac

HP Embedded Web Server

HP ePrint

AirPrint

Basic print tasks with Mac

Cancel a print job with Mac

Change the paper size and type with Mac

Resize documents or print on a custom paper size with Mac

Create and use printing presets with Mac

Print a cover page with Mac

Use watermarks with Mac

Print multiple pages on one sheet of paper with Mac

Print on both sides of the page (duplex printing) with Mac

Set the color options with Mac

Use AirPrint

Solve problems with Mac

5 Connect the product with Windows

Printer sharing disclaimer

Connect with USB

CD installation

Connect to a network with Windows

Supported network protocols

Install the product on a wired network with Windows

Obtain the IP address