Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 10/2013
Part number: CF548-90908
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
Product front view ............................................................................................................................... 4
Product back view ............................................................................................................................... 5
Control panel overview .......................................................................................................................................... 6
Control-panel Home screen ................................................................................................................ 8
2 Paper trays ................................................................................................................................................. 11
Supported paper sizes and types ........................................................................................................................ 12
Supported paper sizes ...................................................................................................................... 12
Supported paper types ..................................................................................................................... 13
Load the input tray .............................................................................................................................................. 15
HP ePrint ............................................................................................................................................ 30
ENWWiii
HP ePrint software ............................................................................................................................ 30
Make a copy ......................................................................................................................................................... 34
Copy on both sides (duplex) ................................................................................................................................ 35
Connect and configure the product for fax ......................................................................................................... 42
Connect the product .......................................................................................................................... 42
Configure the product ....................................................................................................................... 43
Configure fax time, date, and header ............................................................................. 43
Control panel ................................................................................................ 43
HP Fax Setup Wizard (Windows) .................................................................. 44
Configure for stand-alone fax ........................................................................................ 44
Configure for an answering machine ............................................................................. 44
Configure for an extension phone .................................................................................. 44
Install the HP Fax software (Windows, optional) ............................................................................. 45
Send a fax ............................................................................................................................................................ 46
Send a fax by dialing manually from the product control panel ...................................................... 46
Send a fax from the HP software (Windows) .................................................................................... 46
Create, edit, and delete speed-dial entries ......................................................................................................... 47
Create and edit speed-dial entries .................................................................................................... 47
7 Manage the product ..................................................................................................................................... 49
Change the product connection type (Windows) ................................................................................................ 50
Use HP Web Services applications (touchscreen models only) .......................................................................... 51
HP Device Toolbox (Windows) ............................................................................................................................. 52
HP Utility for Mac OS X ......................................................................................................................................... 54
Open the HP Utility ............................................................................................................................ 54
HP Utility features ............................................................................................................................. 54
Product security features .................................................................................................................................... 56
Set or change the product password ................................................................................................ 56
ivENWW
Lock the product ............................................................................................................................... 57
Control panel help system (touchscreen models only) ...................................................................................... 72
Restore the factory-set defaults ........................................................................................................................ 73
Solve paper feed or jam problems ...................................................................................................................... 74
The product does not pick up paper ................................................................................................. 74
The product picks up multiple sheets of paper ................................................................................ 74
Frequent or recurring paper jams ..................................................................................................... 74
Prevent paper jams ........................................................................................................................... 75
Clear jams from the input tray ............................................................................................................................ 76
Clear jams in the output bin ................................................................................................................................ 78
Clear jams in the document feeder ..................................................................................................................... 80
Check the hardware setup .............................................................................................................. 102
Faxes are sending slowly ................................................................................................................ 103
Fax quality is poor ........................................................................................................................... 104
Fax cuts off or prints on two pages ................................................................................................ 104
9 Parts, supplies, and accessories .................................................................................................................. 105
Order parts, accessories, and supplies ............................................................................................................. 106
Customer self-repair parts ................................................................................................................................ 106
Index ........................................................................................................................................................... 107
ENWWvii
viiiENWW
1Product introduction
●
Product comparison
●
Product views
●
Control panel overview
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW1
Product comparison
M176n
CF547A
Paper handlingTray 1 (150-sheet capacity)
Standard output bin (50-sheet
capacity)
Manual duplex printing
Supported operating systemsWindows 8, 32-bit
Windows XP, 32-bit
Windows Vista, 32-bit and 64-bit
Windows 7, 32-bit and 64-bit
Windows 2003 Server, 32-bit and
64-bit
Windows 2008 Server, 32-bit and
64-bit
Mac OS X v10.6.8 and later
Linux
Supported print driversThe HP PCLmS print driver is
included on the in-box CD as the
default print driver.
M177fw
CZ165A
ConnectivityHi-Speed USB 2.0
10/100/1000 Ethernet LAN
Wireless network connection
Memory128 MB RAM
Control-panel display2-line LCD
Color graphical touchscreen
PrintPrints up to 16 A4-size pages per
CopyCopy resolution is 300 dpi scan,
Flatbed scanner supports page
Document feeder speed is 7.4 ppm
ScanScan resolution is 300 dpi, 600 dpi,
Flatbed scanner supports page
connection
minute (ppm) or 17 Letter-size
ppm monochrome and 4 ppm color
600 dpi print
sizes up to 215.9 mm (8.5 in) wide
and 297 mm (11.7 in) long
or 1200 dpi
sizes up to 215.9 mm (8.5 in) wide
and 297 mm (11.7 in) long
2Chapter 1 Product introductionENWW
M176n
M177fw
CF547A
Document feeder speed is 7.4 ppm
FaxV.34 with two RJ-11 fax ports
Approximately 500 pages of fax
storage, with four days of powerfail recovery
CZ165A
ENWWProduct comparison3
Product views
Product front view
2
1
1Output bin
2Scanner
3Power on/off button
4Control panel
6
7
OK
X
3
4
5
5Dust cover
6Input tray
7Document feeder
4Chapter 1 Product introductionENWW
Product back view
1
5
4
2
3
6
7
1Hi-Speed USB 2.0
2Ethernet port
3Power connection
4Rear door (provides access for clearing jams)
5Slot for cable-type security lock
6Fax "line in" port for attaching the fax phone line to the product
7Telephone "line out" port for attaching an extension phone, answering machine, or other devices
ENWWProduct views5
Control panel overview
LCD control-panel layout (M176n model)
16
12
15
14
13
12
OK
X
3
4
5
11
1Control panel displayProvides information about the product; use the menus on the display to establish
2Power On/Off buttonTurns the product on or off
3OK buttonAcknowledges a setting or confirms an action to proceed
4Arrow buttonsNavigates the menus and adjusts certain settings
5Cancel
buttonCancels a print job whenever the attention light is blinking or exits the control panel
product settings
menus
678910
6Copy Menu
7Lighter/Darker
8
9Back
10
11
12
13
14
15Attention lightIndicates a problem with the product, view the display for a message
16Ready lightIndicates that the product is ready or is processing a job
Number of Copies
Color copy
Black and white copy
button
ePrint
Rotate toner cartridges
button
Setup
buttonOpens the copy settings menu
buttonControls the brightness or darkness of a copy
button
buttonReturns to the previous screen
button
button
button
Sets the number of copies for the current copy job
Starts a color copy job
Starts a black and white copy job
Opens the Web Services menu
Rotates the toner cartridge carousel
Opens the Setup menu
6Chapter 1 Product introductionENWW
Touchscreen control-panel layout (M177fw model)
1
2
3
9
8
7
6
1Touchscreen displayProvides access to the product features and indicates the current status of the product
2Help button and lightProvides access to the control-panel help system
3Power On/Off buttonTurns the product on or off
4Right arrow button and lightMoves the cursor to the right or moves the display to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
5Cancel button and lightClears settings, cancels the current job, or exits the current screen
4
5
NOTE: This button illuminates only when the current screen can use this feature
6Back button and lightReturns to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
7Left arrow button and lightMoves the cursor to the left or moves the display to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
8Home button and lightProvides access to the Home screen
9Wireless lightIndicates the wireless network is enabled; the light blinks while the product is establishing a
connection to the wireless network
ENWWControl panel overview7
Control-panel Home screen
The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout
might also be reversed for some languages.
10
1
2
3
4
56
7
89
1Web Services buttonProvides quick access to HP Web Services features, including HP ePrint
HP ePrint is a tool that prints documents by using any email enabled device to send them to
the product’s email address.
2Setup buttonProvides access to the main menus
3Wireless buttonProvides access to the Wireless menu and wireless status information
NOTE: When you are connected to a wireless network, this icon changes to a set of signal
strength bars.
NOTE: This button does not display when the product is connected to a wired network.
4Network buttonProvides access to network settings and information. From the network settings screen, you
5Information buttonProvides product status information. From the status summary screen, you can print the
6Supplies buttonProvides information about supplies status. From the supplies summary screen, you can
8Chapter 1 Product introductionENWW
can print the Network Summary page.
NOTE: This button displays only when the product is connected to a network.
Configuration Report page.
print the Supplies Status page.
7Apps buttonProvides access to the Apps menu to print directly from Web applications that you have
8Product statusIndicates whether the product is ready or is processing a job
9Fax buttonProvides access to the fax features
10Copy buttonProvides access to the copy features
downloaded from the HP Connected Web site at
www.hpconnected.com
ENWWControl panel overview9
10Chapter 1 Product introductionENWW
2Paper trays
●
Supported paper sizes and types
●
Load the input tray
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW11
Supported paper sizes and types
●
Supported paper sizes
●
Supported paper types
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
SizeDimensions
Letter216 x 279 mm (8.5 x 11 in)
Legal216 x 356 mm (8.5 x 14 in)
Executive184 x 267 mm (7.3 x 10.5 in)
Oficio 8.5 x 13216 x 330 mm (8.5 x 13 in)
4x6102 x 152 mm (4 x 6 in)
5x8127.0 x 203.2 mm (5.0 x 8.0 in)
A4210 x 297 mm (8.3 x 11.7 in)
A5148 x 210 mm (5.8 x 8.3 in)
A6105 x 148 mm (4.1 x 5.8 in)
B5 (JIS)182 x 257 mm (7.2 x 10.1 in)
10x15cm100 x 150 mm (3.9 x 5.9 in)
16K184 x 260 mm (7.2 x 10.3 in)
16K195 x 270 mm (7.7 x 10.6 in)
16K197 x 273 mm (7.8 x 10.8 in)
Japanese Postcard
Postcard (JIS)
Double Japanese Postcard Rotated
D Postcard (JIS)
Envelope #10105 x 241 mm (4.1 x 9.5 in)
Envelope Monarch98 x 191 mm (3.9 x 7.5 in)
Envelope B5176 x 250 mm (6.9 x 9.8 in)
Envelope C5162 x 229 mm (6.4 x 9 in)
Envelope DL110 x 220 mm (4.3 x 8.7 in)
Custom76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to 8.5 x 14 in)
100 x 148 mm (3.9 x 5.8 in)
200 x 148 mm (7.9 x 5.8 in)
12Chapter 2 Paper traysENWW
Supported paper types
The product supports the following paper types:
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
●
Plain
●
Labels
●
Letterhead
●
Envelope
●
Preprinted
●
Prepunched
●
Colored
●
Bond
●
Recycled
●
Rough
●
HP EcoSMART Lite
●
HP LaserJet 90g
●
HP Color Laser Matte 105g
●
HP Premium Choice Matte 120g
●
HP Brochure Matte 150g
●
HP Cover Matte 200g
●
HP Matte Photo 200g
●
HP Premium Presentation Glossy 120g
●
HP Brochure Glossy 150g
●
HP Tri-fold Brochure Glossy 150g
●
HP Brochure Glossy 200g
●
HP Brochure Glossy 200g (faster printing)
●
HP Brochure Glossy 200g (higher gloss)
●
Light 60–74g
●
Intermediate 85-95g
●
Midweight 96–110g
●
Heavy 111–130g
●
Extra Heavy 131–175g
ENWWSupported paper sizes and types13
●
Mid-Weight Glossy 96-110g
●
Heavy Glossy 111-130g
●
Extra Heavy Glossy 131-175g
●
Card Glossy 176-220g
●
Color Laser Transparency
●
Heavy Envelope
●
Heavy Rough
●
HP Tough Paper
14Chapter 2 Paper traysENWW
Load the input tray
NOTE: The input tray has a maximum capacity of 150 sheets.
1.Remove the dust cover from the tray.
2.Load the paper into the tray. Make sure that the
paper fits under the tabs and below the
maximum-height indicators.
NOTE: For information about the paper
orientation for different types of paper, see
2-1 Input tray paper orientation on page 16.
Table
ENWWLoad the input tray15
3.Adjust the paper guides so that they lightly touch
the paper stack but do not bend the paper.
4.Reinstall the dust cover on the tray.
Table 2-1 Input tray paper orientation
Paper typeDuplex modePaper sizeImage orientationHow to load paper
Preprinted or letterhead 1-sided printingAny compatible paper
size
PortraitFace-up
Top edge leading into the product
16Chapter 2 Paper traysENWW
Table 2-1 Input tray paper orientation (continued)
Paper typeDuplex modePaper sizeImage orientationHow to load paper
2-sided printingAny compatible paper
size
Prepunched1- or 2-sided printingAny compatible paper
size
PortraitFace-down
Top edge leading into the product
PortraitFace-up
Holes toward the left of the product
Envelopes1-sided printingAny compatible
envelope size
Short edge of the
envelope feeding into
the product
Face-up
Top edge toward the right of the tray,
postage end entering the product last
ENWWLoad the input tray17
18Chapter 2 Paper traysENWW
3Print
●
Print tasks (Windows)
●
Print tasks (Mac OS X)
●
Web-based printing
●
Set up HP Wireless Direct Printing (touchscreen models only)
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW19
Print tasks (Windows)
●
How to print (Windows)
●
Manually print on both sides (Windows)
●
Print multiple pages per sheet (Windows)
●
Select the paper type (Windows)
●
Additional printing information
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1.From the software program, select the Print option.
2.Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3.Click or tap the tabs in the print driver to configure the available options.
4.Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from
this screen.
5.Click or tap the OK button to print the job.
Manually print on both sides (Windows)
1.From the software program, select the Print
option.
2.Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
different software programs.
20Chapter 3 PrintENWW
3.Click or tap the Layout tab.
4.Select the appropriate duplex option from the
Print on Both Sides Manually drop-down list,and then click or tap the OK button.
5.In the Print dialog box, click the OK button to
print the job. The product will print the first side
of all the pages in the document first.
ENWWPrint tasks (Windows)21
6.Retrieve the printed stack from the output bin,
and place it with the printed-side facing down,
top edge first in the input tray.
7.At the computer, click the OK button to print the
second side of the job.
8.If prompted, touch or press the appropriate
control panel button to continue.
Print multiple pages per sheet (Windows)
1.From the software program, select the Print
option.
2.Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
different software programs.
22Chapter 3 PrintENWW
3.Click or tap the Layout tab.
4.Select the correct Orientation option from the
drop-down list.
5.Select the correct number of pages per sheet
from the Pages per sheet drop-down list, and
then click or tap the Advanced button.
ENWWPrint tasks (Windows)23
6.Select the correct Pages per Sheet Layout option
from the drop-down list.
7.Select the correct Page Borders option from the
drop-down list, click or tap the OK button to close
the Advanced Options dialog box, and then click
or tap the OK button to close the Properties or
Preferences dialog box.
8.In the Print dialog box, click or tap the OK button
to print the job.
24Chapter 3 PrintENWW
Select the paper type (Windows)
1.From the software program, select the Print
option.
2.Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
different software programs.
3.Click or tap the Paper/Quality tab.
ENWWPrint tasks (Windows)25
4.From the Media: drop-down list, select the
correct paper type, and then click or tap the OK
button to close the Properties or Preferences
dialog box.
5.In the Print dialog box, click the OK button to
print the job.
Additional printing information
Go to www.hp.com/support to visit the support Web site for this product and for details about performing
specific print tasks, such as the following:
●
Select the paper size
●
Select the page orientation
●
Create a booklet
●
Select the quality settings
●
Select page borders
26Chapter 3 PrintENWW
Print tasks (Mac OS X)
●
How to print (Mac OS X)
●
Manually print on both sides (Mac OS X)
●
Print multiple pages per sheet (Mac OS X)
●
Select the paper type (Mac OS X)
●
Additional printing information
How to print (Mac OS X)
The following procedure describes the basic printing process for Mac OS X.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.Open the menus drop-down list or click Show Details, and then select other menus to adjust the print
settings.
4.Click the Print button.
Manually print on both sides (Mac OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select this product.
3.Open the menus drop-down list or click Show Details, and then click the Manual Duplex menu.
4.Click the Manual Duplex box, and then select a binding option.
5.Click the Print button.
6.Go to the product, and remove any blank paper that is in the input tray.
ENWWPrint tasks (Mac OS X)27
7.Retrieve the printed stack from the output bin and place it with the printed-side facing down, top edge
first in the input tray.
8.If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.Open the menus drop-down list or click Show Details, and then click the Layout menu.
4.From the Pages per Sheet drop-down list, select the number of pages that you want to print on each
sheet.
5.In the Layout Direction area, select the order and placement of the pages on the sheet.
6.From the Borders menu, select the type of border to print around each page on the sheet.
7.Click the Print button.
Select the paper type (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.Open the menus drop-down list or click Show Details, and then click the Finishing menu.
4.Select a type from the Media-type drop-down list.
5.Click the Print button.
Additional printing information
Go to www.hp.com/support to visit the support Web site for this product and for details about performing
specific print tasks, such as the following:
28Chapter 3 PrintENWW
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to fit a specific paper size
●
Print the first or last pages of the document on different paper
●
Print watermarks on a document
ENWWPrint tasks (Mac OS X)29
Web-based printing
Several options are available for remote printing over the Internet.
HP ePrint
Use HP ePrint to print documents by sending them as an email attachment to the product's email address
from any email enabled device.
To use HP ePrint, the product must meet these requirements:
●
The product must be connected to a wired or wireless network and have Internet access.
●
HP Web Services must be enabled on the product, and the product must be registered with HP
Connected.
LCD control panel
1.Find the product IP address.
a.On the product control panel, press the Setup
b.Open the following menus:
●
Network Setup
●
Show IP Address
2.To open the HP Embedded Web Server, enter the product IP address into the address line of a Web
browser on the computer.
3.Click the HP Web Services tab on the HP Embedded Web Server, and then click Enable. The product
enables Web Services, and then prints an information page.
The information page contains the printer code that you use to register your HP product at HP
Connected.
4.Go to
Touchscreen control panel
1.From the Home screen on the product control panel, touch the Web Services
2.Touch the Enable Web Services button. The product enables Web Services, and then prints an
www.hpconnected.com to create an HP ePrint account and complete the setup process.
information page.
The information page contains the printer code that you use to register your HP product at HP
Connected.
button.
button.
3.Go to
For more information, go to
www.hpconnected.com to create an HP ePrint account and complete the setup process.
www.hp.com/support to review additional support information for your product.
HP ePrint software
The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint capable
product. After installing the software, open the Print option from within your application, and then select HPePrint from the installed printers list. This software makes it easy to find HP ePrint-enabled products that
30Chapter 3 PrintENWW
AirPrint
are registered to your HP Connected account. The target HP product can be at your desk or in a remote
location, such as a branch office or across the globe.
For Windows, the HP ePrint software also supports traditional direct IP printing to local network printers on
the network (LAN or WAN) to supported PostScript® products.
Go to
www.hp.com/go/eprintsoftware for drivers and information.
NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver. HP
ePrint software for Mac supports print paths only through HP Connected and does not support direct IP
printing to local network printers.
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the
product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following
applications:
●
Mail
●
Photos
●
Safari
●
iBooks
●
Select third-party applications
To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to
www.hp.com/go/airprint.
NOTE: AirPrint does not support USB connections. AirPrint provides print-only mobile functionality. AirPrint
does not support scanning.
ENWWWeb-based printing31
Set up HP Wireless Direct Printing (touchscreen models only)
NOTE: This feature is available with wireless models only and the product might require a firmware update
to use this feature.
The HP Wireless Direct Printing feature lets you print from your wireless mobile device directly to an
HP Wireless Direct-enabled product without requiring connection to an established network or the Internet.
Use HP Wireless Direct to print wirelessly from the following devices:
●
iPhone, iPad, or iTouch using Apple AirPrint or the HP ePrint mobile app
●
Mobile devices that run Android, iOS, or Symbian using the HP ePrint Home & Biz application
●
Any wireless capable computer with any operating system.
For more information on HP Wireless Direct, go to
Wireless Direct.
To set up HP Wireless Direct from the control panel, complete the following steps:
1.From the Home screen on the product control panel, touch the Wireless
2.Open the following menus:
●
Wireless Menu
●
Wireless Direct Settings
●
On/Off
3.Touch the On menu item. The product saves the setting and then returns the control panel to the
Wireless Direct Settings menu.
www.hp.com/go/wirelessprinting, and then click HP
button.
32Chapter 3 PrintENWW
4Copy
●
Make a copy
●
Copy on both sides (duplex)
●
Optimize copy quality
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW33
Make a copy
LCD control panel
1.Load the document on the scanner glass according to the indicators on the product.
2.Close the scanner.
3.At the product control panel, press the Number of Copies
4.Select the number of copies.
5.
Press either the Black Start Copy
Touchscreen control panel
1.Load the document on the scanner glass according to the indicators on the product.
2.Close the scanner.
3.From the Home screen on the product control panel, touch the Copy button.
4.Touch the arrows to change the number of copies, or touch the existing number and type the number of
copies.
5.Touch the Black or Color button to start copying.
button.
button or the Color Start Copy button to start copying.
34Chapter 4 CopyENWW
Copy on both sides (duplex)
1.Load the document on the scanner glass according to the indicators on the product.
2.Close the scanner.
3.Start the copy job.
●
LCD control panel: On the product control panel, press either the Black Start Copy
the Color Start Copy
●
Touchscreen control panel: From the Home screen on the product control panel, touch the Copy
button, select the number of copies, and then touch the Black or Color button.
4.Retrieve the printed page from the output bin, and place it with the printed-side facing down, top edge
first in input tray.
button.
button or
5.Flip the original document on the scanner glass to copy the second side.
6.Start the copy job.
●
LCD control panel: On the product control panel, press either the Black Start Copy
the Color Start Copy
●
Touchscreen control panel: From the Home screen on the product control panel, touch the Copy
button, select the number of copies, and then touch the Black or Color button.
7.Repeat this process until you have copied all of the pages.
ENWWCopy on both sides (duplex)35
button.
button or
Optimize copy quality
The following copy-quality settings are available:
●
Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the
default setting.
●
Mixed: Use this setting for documents that contain a mixture of text and graphics.
●
Text: Use this setting for documents that contain mostly text.
●
Picture: Use this setting for documents that contain mostly graphics.
LCD control panel
1.Load the document on the scanner glass according to the indicators on the product.
2.Close the scanner.
3.On the product control panel, press the Copy Menu
4.Open the Optimize menu.
5.Use the arrow buttons to scroll through the options, and then press the OK button to select it.
6.
Press either the Black Start Copy
Touchscreen control panel
1.Load the document on the scanner glass according to the indicators on the product.
2.Close the scanner.
3.From the Home screen on the product control panel, touch the Copy button.
4.Touch the Settings button, and then scroll to and touch the Optimize button.
5.Touch the arrow buttons to scroll through the options, and then touch an option to select it.
6.Touch the Back
button.
button or the Color Start Copy button to start copying.
button, and then touch the Black or Color button to start copying.
36Chapter 4 CopyENWW
5Scan
●
Scan by using the HP Scan software (Windows)
●
Scan by using the HP Scan software (Mac OS X)
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW37
Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned
image as a file or send it to another software application.
1.Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (Letter, A4, or smaller) with the long edge of the paper
along the left side of the scanner glass.
2.Click Start, and then click Programs (or All Programs in Windows XP).
3.Click HP, and then select your product.
4.Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5.Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts.
38Chapter 5 ScanENWW
Scan by using the HP Scan software (Mac OS X)
Use the HP Scan software to initiate scanning from software on your computer.
1.Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper
along the left side of the scanner glass.
2.Open the HP Scan software, which is located in the Hewlett-Packard folder inside the Applications
folder.
3.Follow the on-screen instructions to scan the document.
4.When you have scanned all the pages, click the Done button to save them to a file.
ENWWScan by using the HP Scan software (Mac OS X)39
40Chapter 5 ScanENWW
6Fax
●
Connect and configure the product for fax
●
Send a fax
●
Create, edit, and delete speed-dial entries
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW41
Connect and configure the product for fax
●
Connect the product
●
Configure the product
●
Install the HP Fax software (Windows, optional)
Connect the product
The product is an analog device. HP recommends using the product on a dedicated analog telephone line.
NOTE: Some countries/regions might require an adapter for the telephone cable that came with the
product.
1.
Connect the telephone cable to the fax port
on the product and to the telephone jack on the
wall.
2.(Optional) To connect an answering machine or
extension phone, pull down the rubber plug from
the telephone port
another telephone cable to the telephone port on
the product and to the “line in” port on the
answering machine or extension phone.
on the product. Connect
42Chapter 6 FaxENWW
Configure the product
How you configure the product varies depending on whether you set it up for standalone fax, with an
answering machine, or with an extension phone.
NOTE: Configuring the fax time, date, and header settings is required to use the fax feature.
●
Configure fax time, date, and header
●
Configure for stand-alone fax
●
Configure for an answering machine
●
Configure for an extension phone
Configure fax time, date, and header
You might have configured these settings when you installed the software. You can configure these settings
at any time by using the product control panel or the HP Fax Setup Wizard.
●
Control panel
●
HP Fax Setup Wizard (Windows)
Control panel
1.
From the Home screen on the product control panel, select Setup
2.Select Fax Setup, and then select Basic Setup.
3.Select Time/Date.
4.Select the 12-hour clock or 24-hour clock.
5.Use the keypad to enter the current time, and then select OK.
6.Select the date format.
7.Use the keypad to enter the current date, and then select OK.
8.Select Fax Header.
9.Use the keypad to enter your fax number, and then select OK.
NOTE: The maximum number of characters for the fax number is 20.
10. Use the keypad to enter your company name or header, and then select OK.
To enter special characters that are not on the standard keypad, select @#$ to open a keypad that
contains special characters.
NOTE: The maximum number of characters for the fax header is 40.
.
ENWWConnect and configure the product for fax43
HP Fax Setup Wizard (Windows)
1.Click Start, and then click Programs.
2.Click HP, click the name of the product, and then click Fax Setup Wizard.
3.Follow the on-screen instructions to configure the fax settings.
Configure for stand-alone fax
You can use the product as a stand-alone fax machine without connecting it to a computer or a network.
1.
From the Home screen on the product control panel, select Setup
2.Select Fax Setup, and then select Fax Set-Up Utility.
3.Follow the on-screen prompts and select the appropriate response for each question.
NOTE: The maximum number of characters for the fax number is 20. The maximum number of
characters for the fax header is 40.
Configure for an answering machine
If you connect a telephone answering machine to the product, you need to configure the Rings to Answer and
Answer Mode settings for the product. Follow these steps to configure the product.
1.
From the Home screen on the product control panel, select Setup
2.Select Fax Setup, and then select Basic Setup.
3.Select Rings to Answer.
4.Set the product rings-to-answer setting for at least one ring more than the number of rings for which
the answering machine is set. Use the keypad to enter the number of rings, and then select OK.
5.Select Back
6.Select Answer Mode.
to return to the Basic Setup menu.
.
.
7.Select TAM, and then select OK.
With this setting, the product listens for fax tones after the answering machine has picked up the call.
The product picks up a call if fax tones are detected.
Configure for an extension phone
If you connect an extension phone to the product, you need to change some fax settings for the product to
work with this configuration. Follow these steps to configure the product.
1.
From the Home screen on the product control panel, select Setup
2.Select Fax Setup, and then select Advanced Setup.
3.Select Extension Phone.
4.Make sure that the On option is selected.
With this setting turned on, you can alert the product to pick up the incoming fax call by pressing 1-2-3
sequentially on the telephone keypad. Turn this setting off only if you use pulse dialing or if you have a
44Chapter 6 FaxENWW
.
service from your telephone company that also uses the 1-2-3 sequence. The telephone company
service does not work if it conflicts with the product.
5.Select Back
6.Select Basic Setup, and then select Answer Mode.
7.Select Fax/Tel.
With this setting, the product automatically picks up all calls and determines if the call is a voice or fax
call. If the call is a fax call, the product handles the call as an incoming fax. If the incoming call is
detected as a voice call, the product generates an audible synthesized ring to alert you of an incoming
voice call.
8.Select Back
9.Select Advanced Setup, and then select Fax/Tel Ring Time.
10. Select the number of seconds after which the product should stop sounding the Fax/Tel audible ring to
notify you of an incoming voice call.
twice to return to the Fax Setup menu.
twice to return to the Fax Setup menu.
Install the HP Fax software (Windows, optional)
With HP Fax software, you can fax electronic documents from a computer if you meet the following
requirements:
●
The product is connected directly to the computer or to a network to which the computer is connected.
●
The product software is installed on the computer.
●
The computer operating system is one that this product supports.
NOTE: The HP Fax software that came with the product is the only computer fax program that works
with the product. The product is not compatible with fax software produced by other manufacturers.
If the HP Fax software is not installed on your computer, use one of the following methods to install the
software.
●
Software CD: Insert the software CD that shipped with your HP product into the computer, and then
follow the on-screen instructions.
●
Download from the Web: Go to
on-screen instructions to download the latest HP software.
NOTE: When prompted by the software installer, make sure that HP Fax Software is selected as one of the
software components to install.
www.hp.com/support, click Drivers & Software, and then follow the
ENWWConnect and configure the product for fax45
Send a fax
●
Send a fax by dialing manually from the product control panel
●
Send a fax from the HP software (Windows)
CAUTION: To prevent damage to the product, do not use an original that contains correction tape,
correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into
the document feeder.
Send a fax by dialing manually from the product control panel
1.Load the document.
●
If you are loading an original on the scanner glass, place it on the scanner glass face-down, in the
left rear corner of the scanner glass.
●
If you are loading multiple pages in the document feeder, load the pages face-up, and then adjust
the paper guides until they are snug against the paper.
NOTE: If documents are in the document feeder and on the scanner glass at the same time, the
product processes the document in the document feeder and not the one on the scanner glass.
2.From the Home screen on the product control panel, select Fax.
3.Use the keypad to enter the fax number.
NOTE: To use access codes, credit cards, or calling cards, you must dial the fax number manually to
allow for pauses and dialing codes. To send a fax to an international destination, dial manually to allow
for pauses and international dialing codes. You cannot use speed dials with access codes, credit cards,
calling cards, or to dial international destinations.
4.Select Start Fax.
NOTE: If you are faxing from the scanner glass and your document includes multiple pages, follow the
control panel prompts to confirm and load additional pages.
Send a fax from the HP software (Windows)
1.Load the document.
●
If you are loading an original on the scanner glass, place it on the scanner glass face-down, in the
left rear corner of the scanner glass.
●
If you are loading multiple pages in the document feeder, load the pages face-up, and then adjust
the paper guides until they are snug against the paper.
NOTE: If documents are in the document feeder and on the scanner glass at the same time, the
product processes the document in the document feeder and not the one on the scanner glass.
2.From the computer, click Start, click Programs (or All Programs in Windows XP), and then click HP.
3.Click the product name, and then click HP Send Fax. The fax software opens.
4.Enter the fax number of one or more recipients.
5.Click Send Now.
46Chapter 6 FaxENWW
Create, edit, and delete speed-dial entries
You can store frequently dialed fax numbers (up to 100 entries) as speed-dial entries.
●
Create and edit speed-dial entries
●
Delete speed-dial entries
Create and edit speed-dial entries
1.From the Home screen on the product control panel, touch the Fax button.
2.Touch Fax Menu, and then touch Phone Book Setup.
3.Touch Individual Setup.
4.Select an unassigned number from the list.
5.Use the keypad to enter a name for the entry, and then touch the OK button.
6.Use the keypad to enter the fax number for the entry, and then touch the OK button.
Delete speed-dial entries
1.From the Home screen on the product control panel, touch the Fax button.
2.Touch Fax Menu, and then touch Phone Book Setup.
3.Touch Delete Entry.
4.Select the entry you want to delete, and then touch the OK button.
NOTE: If you want to delete all speed-dial entries, select Delete All Entries.
ENWWCreate, edit, and delete speed-dial entries47
48Chapter 6 FaxENWW
7Manage the product
●
Change the product connection type (Windows)
●
Use HP Web Services applications (touchscreen models only)
●
HP Device Toolbox (Windows)
●
HP Utility for Mac OS X
●
Product security features
●
Economy settings
●
A <Color> cartridge is low or <Color> cartridge is very low message displays on the product control
panel
●
Replace the toner cartridge
●
Replace the imaging drum
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW49
Change the product connection type (Windows)
If you are already using the product and you wish to change the way it is connected, use the Reconfigure
your HP Device shortcut on your computer desktop to change the connection. For example, you can
reconfigure the product to use a different wireless address, to connect to a wired or wireless network, or
change from a network connection to a USB connection. You can change the configuration without inserting
the product CD. After you select the type of connection you wish to make, the program goes directly to the
portion of the product setup procedure that needs to change.
50Chapter 7 Manage the productENWW
Use HP Web Services applications (touchscreen models only)
Several innovative applications are available for this product that you can download directly from the
Internet. For more information and to download these applications go to the HP Connected Web site at
www.hpconnected.com.
To use this feature, the product must be connected to a computer or network that has an Internet
connection. HP Web Services must be enabled on the product.
1.From the Home screen on the product control panel, touch the Web Services
2.Touch the Enable Web Services button.
After you download an application from the HP Connected Web site, it is available in the Apps menu on
the product control panel. This process enables both HP Web Services and the Apps menu.
button.
ENWWUse HP Web Services applications (touchscreen models only)51
HP Device Toolbox (Windows)
Use the HP Device Toolbox for Windows to check product status or to view or change product settings from
your computer. This tool opens the HP Embedded Web Server for the product.
NOTE: This tool is available only if you performed a full installation when you installed the product.
Depending on how the product is connected, some features might not be available.
1.Click the Start button, and then click the Programs item.
2.Click your HP product group, and then click the HP Device Toolbox item.
Tab or sectionDescription
Home tab
Provides product, status, and
configuration information.
System tab
Provides the ability to configure the
product from your computer.
●
Device Status: Shows the product status and shows the approximate percent life
remaining of HP supplies.
●
Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual
supply life remaining can vary. Consider having a replacement supply available to install
when print quality is no longer acceptable. The supply does not need to be replaced
unless the print quality is no longer acceptable.
●
Device Configuration: Shows the information found on the product configuration page.
●
Network Summary: Shows the information found on the product network configuration
page.
●
Reports: Print the configuration and supplies status pages that the product generates.
●
Event Log: Shows a list of all product events and errors.
●
Device Information: Provides basic product and company information.
●
Paper Setup: Change the default paper-handling settings for the product.
●
Print Quality: Change the default print-quality settings for the product.
●
EcoSMART Console: Change the default times for entering Sleep mode or Auto Power
Down mode. Configure which events cause the product to wake.
●
Paper Types: Configure print modes that correspond to the paper types that the product
accepts.
●
System Setup: Change the system defaults for the product.
●
Service: Perform the cleaning procedure on the product.
●
Save and Restore: Save the current settings for the product to a file on the computer.
Use this file to load the same settings onto another product or to restore these settings
to this product at a later time.
●
Administration: Set or change the product password. Enable or disable product features.
NOTE: The System tab can be password-protected. If this product is on a network, always
consult with the administrator before changing settings on this tab.
Print tab
Provides the ability to change
default print settings from your
computer.
Printing: Change the default product print settings, such as number of copies and paper
orientation. These are the same options that are available on the control panel.
52Chapter 7 Manage the productENWW
Tab or sectionDescription
Fax tab
Networking tab
Provides the ability to change
network settings from your
computer.
HP Web Services tabUse this tab to set up and use various Web tools with the product.
HP Smart Install tabUse this tab to disable HP Smart Install or to download and install the product software.
●
Phone Book: Add or delete entries in the fax phone book.
●
Junk Fax List: Set fax numbers to block from sending faxes to the product.
●
Fax Activity Log: Review recent fax activity for the product.
Network administrators can use this tab to control network-related settings for the product
when it is connected to an IP-based network. It also allows the network administrator to set
up Wireless Direct functionality. This tab does not appear if the product is directly connected
to a computer.
ENWWHP Device Toolbox (Windows)53
HP Utility for Mac OS X
Use the HP Utility for Mac OS X to view or change product settings from your computer.
You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based
network.
Open the HP Utility
From the Finder, click Applications, click Hewlett-Packard, and then click HP Utility.
If HP Utility is not included, use the following procedure to open it:
1.At the computer, open the Apple
& Fax icon or the Print & Scan icon.
2.Select the product in the left side of the window.
3.Click the Options & Supplies button.
4.Click the Utility tab.
5.Click the Open Printer Utility button.
HP Utility features
The HP Utility toolbar is at the top of every page. It includes these items:
●
Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at
the left side of the screen.
●
All Settings: Click this button to return to the HP Utility main page.
●
HP Support: Click this button to open a browser and go to the HP support Web site for the product.
●
Supplies: Click this button to open the HP SureSupply Web site.
●
Registration: Click this button to open the HP registration Web site.
●
Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
menu, click the System Preferences menu, and then click the Print
HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.
MenuItemDescription
Information and SupportSupplies StatusShow the product supplies status and provides links for ordering
Device InformationShow information about the currently selected product, including
54Chapter 7 Manage the productENWW
supplies online.
the product Service ID (if assigned), the firmware version (FW
Version), the Serial Number, and the IP address.
MenuItemDescription
File UploadTransfer files from the computer to the product. You can upload
HP ConnectedAccess the HP Connected Web site.
InformationMessage CenterDisplay error events that have occurred with the product.
Printer SettingsAuto-offConfigure the product to automatically turn off after a period of
Network SettingsConfigure the network settings, such as the IPv4 settings, IPv6
Supplies ManagementConfigure how the product should behave when supplies are
Trays ConfigurationChange the paper size and type for each of the trays.
Additional SettingsOpen the HP Embedded Web Server (EWS) for the product.
Fax SettingsBasic Fax SettingsSet up the fields in the fax header and configure how the product
the following types of files:
●
HP LaserJet printer command language (.PRN)
●
Portable document format (.PDF)
●
Text (.TXT)
inactivity. You can adjust the number of minutes after which the
product turns off.
settings, Bonjour settings, and other settings.
nearing the end of their estimated life.
NOTE: USB connections are not supported.
answers incoming calls.
Junk Fax BlockingStore the fax numbers you want to block.
Fax ForwardingSet up the product to send the incoming faxes to a different
Fax LogsView the logs of all faxes.
Fax Speed DialsAdd fax numbers to the speed dial list.
number.
ENWWHP Utility for Mac OS X55
Product security features
The product supports security standards and recommended protocols that help you keep the product secure,
protect critical information on your network, and simplify the way you monitor and maintain the product.
For in-depth information about HP's secure imaging and printing solutions, visit
secureprinting. The site provides links to white papers and FAQ documents about security features.
Set or change the product password
Use the HP Embedded Web Server to set a password or change an existing password for a product on a
network.
LCD control panel
1.On the product control panel, press the Setup
2.Open the following menus:
●
Network Setup
●
Show IP Address
3.To open the HP Embedded Web Server, enter the product IP address into the address line of a Web
browser.
NOTE: You can also access the HP Embedded Web Server from the HP Device Toolbox for Windows or
the HP Utility for Mac OS X.
4.Click the System tab, and click the Product Security link.
NOTE: If a password has previously been set, you are prompted to provide the password. Enter the
password, and then click the Apply button.
www.hp.com/go/
button.
5.Enter the new password in the New Password box and in the Verify Password box.
6.At the bottom of the window, click the Apply button to save the password.
Touchscreen control panel
1.
From the Home screen on the product control panel, touch the Network
product IP address.
2.To open the HP Embedded Web Server, enter the product IP address into the address line of a Web
browser.
NOTE: You can also access the HP Embedded Web Server from the HP Device Toolbox for Windows or
the HP Utility for Mac OS X.
3.Click the System tab, and then click the Product Security link.
NOTE: If a password has previously been set, you are prompted to provide the password. Enter the
password, and then click the Apply button.
4.Enter the new password in the New Password box and in the Verify Password box.
5.At the bottom of the window, click the Apply button to save the password.
button to find the
56Chapter 7 Manage the productENWW
Lock the product
1.You can attach a security cable to the slot on the
back of the product.
ENWWProduct security features57
Economy settings
●
Print with EconoMode
●
Configure the Sleep/Auto Off After setting
Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.
However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply
might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer
acceptable, consider replacing the toner cartridge.
NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.Click the EconoMode check box.
Configure the Sleep/Auto Off After setting
LCD control panel
1.On the product control panel, press the Setup
2.Open the following menus:
3.Use the arrow keys to select the time for the Sleep/Auto Off delay, and then press the OK button.
4.The product automatically wakes when it receives jobs or when you press a button on the product
button.
●
System Setup
●
Energy Settings
●
Sleep/Auto Off After
NOTE: The default value is 15 Minutes.
control panel. You can change which events cause the product to wake. Open the following menus:
●
System Setup
●
Energy Settings
●
Wake/Auto On Events
To turn off a wake event, select the event, and then select the No option.
58Chapter 7 Manage the productENWW
Touchscreen control panel
1.
From the Home screen on the product control panel, touch the Setup
button.
2.Open the following menus:
●
System Setup
●
Energy Settings
●
Sleep/Auto Off After
3.Select the time for the Sleep/Auto Off delay.
NOTE: The default value is 15 Minutes.
4.The product automatically wakes when it receives jobs or when you touch the screen on the product
control panel. You can change which events cause the product to wake. Open the following menus:
●
System Setup
●
Energy Settings
●
Wake/Auto On Events
To turn off a wake event, select the event, and then select the No option.
ENWWEconomy settings59
A <Color> cartridge is low or <Color> cartridge is very low
message displays on the product control panel
A <Color> cartridge is low or <Color> cartridge is very low message displays on the product control panel,
and the product does not print.
NOTE: Toner level warnings and indicators provide estimates for planning purposes only. When an indicator
shows low-toner levels, consider having a replacement cartridge available to avoid possible printing delays.
You do not need to replace cartridges until print quality becomes unacceptable.
Once an HP toner cartridge has reached “very low”, HP’s Premium Protection Warranty on that toner
cartridge has ended.
You can change the way the product reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new toner cartridge.
Enable or disable the Very Low settings
You can enable or disable the default settings at any time, and you do not have to re-enable them when you
install a new toner cartridge.
LCD control panel
1.On the product control panel, press the Setup
2.Open the following menus:
●
System Setup
●
Supply Settings
●
Black Cartridge or Color Cartridge
●
Very Low Setting
3.Select one of the following options, and then press the OK button:
●
Select the Stop option to set the product to stop printing until you replace the toner cartridge.
●
Select the Prompt option to set the product to stop printing and prompt you to replace the toner
cartridge. You can acknowledge the prompt and continue printing.
●
Select the Continue option to set the product to alert you that the toner cartridge is very low, but
to continue printing.
●
For color toner cartridges only, select the Print Black option to continue printing in black and
white if the color toner cartridges are very low.
Touchscreen control panel
button.
1.
From the Home screen on the product control panel, touch the Setup
2.Open the following menus:
●
System Setup
●
Supply Settings
60Chapter 7 Manage the productENWW
button.
●
Black Cartridge or Color Cartridge
●
Very Low Setting
3.Select one of the following options:
●
Select the Stop option to set the product to stop printing until you replace the toner cartridge.
●
Select the Prompt option to set the product to stop printing and prompt you to replace the toner
cartridge. You can acknowledge the prompt and continue printing.
●
Select the Continue option to set the product to alert you that the toner cartridge is very low, but
to continue printing.
●
For color toner cartridges only, select the Print Black option to continue printing in black and white
if the color toner cartridges are very low.
For models with fax, when the product is set to the Stop option there is some risk that faxes will not print
after the new cartridge is installed if your product has received more faxes than the memory can hold while
stopped.
For models with fax, when the product is set to the Prompt option, there is some risk that faxes will not print
after the new cartridge is installed if your product has received more faxes than the memory can hold while
the product is waiting for the prompt to be acknowledged.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge
has ended. All print defects or cartridge failures incurred when an HP toner cartridge is used in Continue at
very low mode will not be considered to be defects in materials or workmanship in the toner cartridge under
the HP Print Cartridge Warranty Statement.
ENWWA <Color> cartridge is low or <Color> cartridge is very low message displays on the product control panel61
Replace the toner cartridge
When a toner cartridge approaches the end of useful life, you are prompted to order a replacement. You can
continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality.
1.Rotate the cartridges to access the cartridge that
needs replacement.
●
LCD Control panel: Press the Rotate
Cartridges
button to access the
cartridge that needs replacement. The
control panel indicates the cartridge that is
accessible in the rotation.
●
Touchscreen control panel: Touch the
Supply icon for the cartridge that needs
replacement. The cartridges rotate to the
cartridge you select.
2.Lift the scanner assembly.
OK
X
3.Open the top cover.
62Chapter 7 Manage the productENWW
4.Remove the toner cartridge.
5.Remove the new toner cartridge from the bag.
Place the used toner cartridge in the bag for
recycling.
6.Grasp both sides of the toner cartridge and
distribute the toner by gently rocking the
cartridge.
7.Grasp the toner cartridge by the center handle,
and then pull the protective plastic shield
straight off the cartridge.
CAUTION: Do not touch the shutter or the
surface of the roller.
8.Bend the tab on the left side of the cartridge until
the tab breaks loose. Pull the tab until all the
tape is removed from the cartridge. Place the tab
and tape in the toner cartridge box to return for
recycling.
ENWWReplace the toner cartridge63
9.Align the toner cartridge with the tracks inside
the product, and then insert the toner cartridge
until it is firmly seated.
NOTE: Compare the color label on the toner
cartridge to the color label in the carousel slot to
make sure the toner cartridge color matches the
carousel position.
10. Close the top cover.
11. Rotate to the next cartridge that needs
replacement.
●
LCD Control panel: Press the Rotate
Cartridges
button to move to the next
OK
X
64Chapter 7 Manage the productENWW
cartridge. Repeat this process until you have
finished replacing toner cartridges.
●
Touchscreen control panel: Touch the
Supply icon for the cartridge that needs
replacement. The cartridges rotate to the
cartridge you select. Repeat this process
until you have finished replacing toner
cartridges.
NOTE: The top cover must be closed to rotate
the cartridges.
12. When the cartridges have been replaced, close
the scanner assembly.
ENWWReplace the toner cartridge65
Replace the imaging drum
1.Lift the scanner assembly.
2.Open the top cover.
3.Remove the dust cover from the tray.
66Chapter 7 Manage the productENWW
4.Open the front cover.
5.Lift the two levers that hold the imaging drum.
6.Remove the old imaging drum.
ENWWReplace the imaging drum67
7.Remove the new imaging drum from the bag.
Place the used imaging drum in the bag for
recycling.
8.Remove the protective shielding from the new
imaging drum.
CAUTION: To prevent damage, do not expose
the imaging drum to light. Cover it with a piece of
paper.
Do not touch the green roller. Fingerprints on the
imaging drum can cause print-quality problems.
9.Insert the new imaging drum in the product.
10. Lower the two levers that hold the imaging drum.
68Chapter 7 Manage the productENWW
11. Close the front cover.
12. Reinstall the dust cover on the tray.
ENWWReplace the imaging drum69
13. Close the top cover.
14. Close the scanner assembly.
70Chapter 7 Manage the productENWW
8Solve problems
●
Control panel help system (touchscreen models only)
●
Restore the factory-set defaults
●
Solve paper feed or jam problems
●
Clear jams from the input tray
●
Clear jams in the output bin
●
Clear jams in the document feeder
●
Improve print quality
●
Improve copy and scan quality
●
Improve fax image quality
●
Solve wired network problems
●
Solve wireless network problems
●
Solve fax problems
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW71
Control panel help system (touchscreen models only)
The product has a built-in Help system that explains how to use each screen. To open the Help system, touch
the Help
For some screens, the Help opens to a global menu where you can search for specific topics. You can browse
through the menu structure by touching the buttons in the menu.
Some Help screens include animations that guide you through procedures, such as clearing jams.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for
that screen.
button in the upper-right corner of the screen.
If the product alerts you of an error or warning, touch the Help
problem. The message also contains instructions to help solve the problem.
button to open a message that describes the
72Chapter 8 Solve problemsENWW
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the product and network settings to the factory defaults. It
will not reset the page count, tray size, or language. To restore the product to the factory-default settings,
follow these steps.
CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also
deletes any pages that are stored in the memory.
1.
On the product control panel, press or touch the Setup
2.Open the Service menu.
3.Select the Restore Defaults option, and then press or touch the OK button.
The product automatically restarts.
button.
ENWWRestore the factory-set defaults73
Solve paper feed or jam problems
If the product has recurring problems with paper feeding or with jams, use the following information to
reduce the number of occurrences.
The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
1.Open the product and remove any jammed sheets of paper.
2.Load the tray with the correct size of paper for your job.
3.Make sure the paper size and type are set correctly on the product control panel.
4.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
5.Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed
the paper manually. Load paper, and continue.
6.The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened
with warm water.
The product picks up multiple sheets of paper
If the product picks up multiple sheets of paper from the tray, try these solutions.
1.Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan
the paper. Return the stack of paper to the tray.
2.Use only paper that meets HP specifications for this product.
3.Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
4.Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
5.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to
the appropriate indentation in the tray.
6.Make sure the printing environment is within recommended specifications.
Frequent or recurring paper jams
Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem
continue with the next step until you have resolved the problem.
1.If paper has jammed in the product, clear the jam and then print a configuration page to test the
product.
2.Check that the tray is configured for the correct paper size and type on the product control panel. Adjust
paper settings if necessary.
3.Turn the product off, wait 30 seconds, and then turn it on again.
4.Print a cleaning page to remove excess toner from inside the product.
74Chapter 8 Solve problemsENWW
a.From the Home screen on the product control panel, touch the Setup button.
b.Touch the Service menu.
c.Touch the Cleaning Page button.
d.Load plain letter or A4 paper when you are prompted.
e.Touch the OK button to begin the cleaning process.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the
page that prints.
5.Print a configuration page to test the product.
a.From the Home screen on the product control panel, touch the Setup
b.Touch the Reports menu.
c.Touch the Configuration Report button.
If none of these steps resolves the problem, the product might need service. Contact HP customer support.
Prevent paper jams
To reduce the number of paper jams, try these solutions.
1.Use only paper that meets HP specifications for this product.
2.Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
3.Use paper that has not previously been printed or copied on.
4.Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
5.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so
they are touching the paper stack without bending it.
6.Make sure that the tray is fully inserted in the product.
7.If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed
sheets one at a time.
button.
8.Verify that the tray is configured correctly for the paper type and size.
9.Make sure the printing environment is within recommended specifications.
ENWWSolve paper feed or jam problems75
Clear jams from the input tray
A Jam in tray 1. Clear Jam and press [OK] message displays on the product control panel.
1.Remove the dust cover from the tray.
2.Remove the stack of paper from the input tray.
3.Remove any jammed paper visible in the input
tray area. Use both hands to remove jammed
paper to avoid tearing the paper.
76Chapter 8 Solve problemsENWW
4.Reload paper in the input tray. Make sure that the
paper fits under the tabs and below the
maximum-height indicators.
5.Reinstall the dust cover on the tray.
ENWWClear jams from the input tray77
Clear jams in the output bin
A Jam in output bin message displays on the product control panel.
1.If paper is visible in the output bin, grasp the
leading edge with both hands and slowly remove
it.
2.Open the rear door to check for jammed paper.
78Chapter 8 Solve problemsENWW
3.Remove any jammed paper. Use both hands to
pull out the paper to avoid tearing.
4.Close the rear door.
ENWWClear jams in the output bin79
Clear jams in the document feeder
A Jam in the document feeder message displays on the product control panel.
1.If paper is visible in the document feeder, grasp
the leading edge with both hands and slowly
remove it.
2.Lift the document feeder input tray.
3.Lift the jam-access cover.
80Chapter 8 Solve problemsENWW
4.Remove any jammed paper. Use both hands to
pull out the paper to avoid tearing.
5.Close the jam-access cover.
6.Close the document-feeder input tray.
ENWWClear jams in the document feeder81
Improve print quality
●
Print from a different software program
●
Set the paper-type setting for the print job
●
Check the toner-cartridge status
●
Calibrate the product to align the colors
●
Print a cleaning page
●
Perform additional print quality troubleshooting
●
Inspect the toner cartridge for damage
●
Check the paper and printing environment
●
Check the EconoMode settings
●
Adjust color settings (Windows)
Print from a different software program
Try printing from a different software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Set the paper-type setting for the print job
Check the paper-type setting if you are printing from a software program and the pages have any of these
problems:
●
smeared print
●
fuzzy print
●
dark print
●
curled paper
●
scattered dots of toner
●
loose toner
●
small areas of missing toner
Check the paper-type setting (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.From the Media: drop-down list, select the correct paper type.
5.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
82Chapter 8 Solve problemsENWW
Check the paper-type setting (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Finishing menu.
4.Select a type from the Media-type drop-down list.
5.Click the Print button.
Check the toner-cartridge status
Check the supplies status page for the following information:
●
Estimated percentage of cartridge life remaining
●
Approximate pages remaining
●
Part numbers for HP toner cartridges
●
Number of pages printed
Use the following procedures to print the supplies status page:
LCD control panel
1.On the product control panel, press the Setup
2.Open the following menus:
●
Reports
●
Supplies status
3.Select Print Supplies status page, and then press the OK button.
Touchscreen control panel
1.From the Home screen on the product control panel, touch the Supplies
2.Touch the Report button to print the supplies status page.
button.
button.
ENWWImprove print quality83
Calibrate the product to align the colors
If the printed output has colored shadows, blurry graphics, or areas that have poor color, you might need to
calibrate the product to align the colors. Print the diagnostics page from the Reports menu on the control
panel to check the color alignment. If the blocks of color on that page are not aligned with each other, you
need to calibrate the product.
LCD control panel
1.On the product control panel, press the Setup
2.Open the following menus:
●
System Setup
●
Print Quality
●
Calibrate Color
3.Select the Calibrate Now option, and then press the OK button.
Touchscreen control panel
1.
From the Home screen on the product control panel, touch the Setup
2.Open the following menus:
●
System Setup
●
Print Quality
●
Color Calibration
3.Select the Calibrate now option, and then press the OK button.
Print a cleaning page
button.
button.
LCD control panel
1.From the product control panel, press the Setup
2.Open the Service menu.
3.Select the Cleaning mode option, and then press the OK button.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page
that prints.
Touchscreen control panel
1.
From the Home screen on the product control panel, touch the Setup
2.Touch the Service menu.
3.Touch the Cleaning Page button.
84Chapter 8 Solve problemsENWW
button.
button.
4.Load plain letter or A4 paper when you are prompted.
5.Touch the OK button to begin the cleaning process.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page
that prints.
Perform additional print quality troubleshooting
Print the print quality page
LCD control panel
1.From the product control panel, press the Setup
2.Open the following menus:
●
System Setup
●
Reports
3.Select the Print Quality Report option, and then press the OK button.
Touchscreen control panel
1.
From the Home screen on the product control panel, touch the Setup
2.Open the Reports menu.
3.Touch the Print Quality Page option, and then touch the OK button.
Interpret the print quality page
This page contains five bands of color, which are divided into four groups as indicated in the following
illustration. By examining each group, you can isolate the problem to a particular toner cartridge.
button.
button.
SectionToner cartridge
1Yellow
2Cyan
3Black
4Magenta
ENWWImprove print quality85
●
If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates with that
group.
●
If dots appear in more than one group, print a cleaning page. If this does not solve the problem,
determine if the dots are always the same color; for example, if magenta dots appear in all five color
bands. If the dots are all the same color, replace that toner cartridge.
●
If streaks appear in multiple color bands, contact HP. A component other than the toner cartridge is
probably causing the problem.
Inspect the toner cartridge for damage
1.Remove the toner cartridges from the product, and verify that the sealing tape has been removed.
2.Grasp both sides of the toner cartridge and distribute the toner by gently rocking the cartridge.
3.Check the memory chips for damage.
4.Examine the surface of the roller on the toner cartridges.
CAUTION: Do not touch the roller on the toner cartridges. Fingerprints on the roller can cause print-
quality problems.
5.If you see any scratches, fingerprints, or other damage on the roller, replace the toner cartridge.
6.If the roller does not appear to be damaged, rock the toner cartridges gently several times and reinstall
them. Print a few pages to see if the problem has resolved.
Check the paper and printing environment
Use paper that meets HP specifications
Use different paper if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Printed characters seem misformed.
●
Printed pages are curled.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
●
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
●
Use paper that has not been previously printed on.
●
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
inkjet printers.
●
Use paper that is not too rough. Using smoother paper generally results in better print quality.
86Chapter 8 Solve problemsENWW
Check the product environment
Verify that the product is operating within the environmental specifications listed in the product Warranty
and Legal Guide.
Check the EconoMode settings
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply
might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer
acceptable, consider replacing the toner cartridge.
Follow these steps if the entire page is too dark or too light.
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab, and then locate the Quality Settings area.
4.If the entire page is too dark, select the EconoMode setting.
If the entire page is too light, make sure you are using the correct setting for the print job.
●
If you a printing photos, select the Photo option.
●
For all other print jobs, select the Normal option.
5.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
Adjust color settings (Windows)
Change the color theme
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Advanced button.
4.Select a color theme from the Color Themes drop-down list.
●
None: No color theme is used.
●
Default/sRGB: This theme sets the product to print RGB data in raw device mode. When using this
theme, manage color in the software program or in the operating system for correct rendering.
●
Vivid/sRGB: The product increases the color saturation in the midtones. Use this theme when
printing business graphics.
ENWWImprove print quality87
●
Photo (sRGB): The product interprets RGB color as if it were printed as a photograph using a digital
mini lab. The product renders deeper, more saturated colors differently than with the Default
(sRBG) theme. Use this theme when printing photos.
●
Photo (Adobe RGB 1998): Use this theme with printing digital photos that use the AdobeRGB color
space rather than sRGB. Turn off color management in the software program when using this
theme.
5.Click the OK button to close the Advanced Options dialog box, and then click the OK button to close the
Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
Change the color options
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.In the Color section, select Black & White or Color.
NOTE: When Black & White is selected, the Print in Grayscale setting in the Advanced Options is
automatically changed to the Black print cartridge only option.
5.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
88Chapter 8 Solve problemsENWW
Improve copy and scan quality
Check the scanner glass for dirt and smudges
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect
performance. Use the following procedure to clean the scanner.
1.Press the power button to turn the product off, and then disconnect the power cable from the electrical
outlet.
2.Open the scanner lid.
3.Clean the scanner glass and the white plastic backing underneath the scanner lid with a soft cloth or
sponge that has been moistened with nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on
any part of the product; these can damage the product. Do not place liquids directly on the glass or
platen. They might seep and damage the product.
4.Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting.
5.Connect the power cable to an outlet, and then press the power button to turn the product on.
Check the paper settings
LCD control panel
1.On the product control panel, press the Setup
2.Open the following menus:
●
System Setup
●
Paper Setup
3.Select the Def. paper size option.
4.Select the name of the paper size that is in Tray 1, and then press the OK button.
5.Select the Def. paper type option.
6.Select the name of the paper type that is in Tray 1, and then press the OK button.
Touchscreen control panel
1.
From the Home screen on the product control panel, touch the Setup
2.Open the following menus:
●
System Setup
●
Paper Setup
3.Select the Paper Size option, and then touch the name of the paper size that is in Tray 1.
button.
button.
4.Select the Paper Type option, and then touch the name of the paper type that is in Tray 1.
ENWWImprove copy and scan quality89
Check the image adjustment settings
The following image adjustment settings are available:
●
Lightness: Adjusts the lightness/darkness setting.
●
Contrast: Adjusts the contrast between the lightest and darkest areas of the image.
●
Sharpen: Adjusts clarity of text characters.
●
Background Removal: Adjusts the darkness of the background of the image. This is especially useful for
original documents that are printed on colored paper.
●
Color Balance: Adjusts the red, green, and blue color hues.
LCD control panel
1.On the product control panel, press the Copy Menu
2.Select the Image Adjustment menu.
3.Use the arrow buttons to scroll through the options, select the setting you want to adjust.
4.Use the arrow buttons to adjust the value for the setting, and then press the OK button to select an
option.
5.Adjust another setting, or press the OK button to return to the main copy menu.
Touchscreen control panel
1.From the Home screen, touch the Copy button.
2.Touch the Settings button, and then scroll to and touch the Image Adjustment option.
3.Touch the name of the setting you want to adjust.
4.Touch the — or + buttons to adjust the value for the setting, and then touch the OK button.
5.Adjust another setting, or touch the Back
Optimize for text or pictures
The following copy-quality settings are available:
button.
button to return to the main copy menu.
●
Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the
default setting.
●
Mixed: Use this setting for documents that contain a mixture of text and graphics.
●
Text: Use this setting for documents that contain mostly text.
●
Picture: Use this setting for documents that contain mostly graphics.
LCD control panel
1.Load the document onto the scanner glass.
2.On the product control panel, press the Copy Menu
3.Select the Optimize menu.
90Chapter 8 Solve problemsENWW
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