Hp M177, M176 User Manual
COLOR LASERJET PRO MFP
User Guide
OK
X
M176 M177
HP Color LaserJet Pro MFP M176, M177
User Guide
Copyright and License
© 2013 Copyright Hewlett-Packard
Development Company, L.P.
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omissions contained herein.
Edition 1, 10/2013
Part number: CF548-90908
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Table of contents
1 Product introduction ..................................................................................................................................... 1
Product comparison .............................................................................................................................................. 2
Product views ........................................................................................................................................................ 4
Product front view ............................................................................................................................... 4
Product back view ............................................................................................................................... 5
Control panel overview .......................................................................................................................................... 6
LCD control-panel layout (M176n model) .......................................................................................... 6
Touchscreen control-panel layout (M177fw model) .......................................................................... 7
Control-panel Home screen ................................................................................................................ 8
2 Paper trays ................................................................................................................................................. 11
Supported paper sizes and types ........................................................................................................................ 12
Supported paper sizes ...................................................................................................................... 12
Supported paper types ..................................................................................................................... 13
Load the input tray .............................................................................................................................................. 15
3 Print ........................................................................................................................................................... 19
Print tasks (Windows) .......................................................................................................................................... 20
How to print (Windows) ..................................................................................................................... 20
Manually print on both sides (Windows) .......................................................................................... 20
Print multiple pages per sheet (Windows) ....................................................................................... 22
Select the paper type (Windows) ...................................................................................................... 25
Additional printing information ........................................................................................................ 26
Print tasks (Mac OS X) .......................................................................................................................................... 27
How to print (Mac OS X) ..................................................................................................................... 27
Manually print on both sides (Mac OS X) .......................................................................................... 27
Print multiple pages per sheet (Mac OS X) ....................................................................................... 28
Select the paper type (Mac OS X) ...................................................................................................... 28
Additional printing information ........................................................................................................ 28
Web-based printing ............................................................................................................................................. 30
HP ePrint ............................................................................................................................................ 30
ENWW iii
HP ePrint software ............................................................................................................................ 30
AirPrint ............................................................................................................................................... 31
Set up HP Wireless Direct Printing (touchscreen models only) .......................................................................... 32
4 Copy ........................................................................................................................................................... 33
Make a copy ......................................................................................................................................................... 34
Copy on both sides (duplex) ................................................................................................................................ 35
Optimize copy quality .......................................................................................................................................... 36
5 Scan ........................................................................................................................................................... 37
Scan by using the HP Scan software (Windows) ................................................................................................. 38
Scan by using the HP Scan software (Mac OS X) ................................................................................................. 39
6 Fax ............................................................................................................................................................. 41
Connect and configure the product for fax ......................................................................................................... 42
Connect the product .......................................................................................................................... 42
Configure the product ....................................................................................................................... 43
Configure fax time, date, and header ............................................................................. 43
Control panel ................................................................................................ 43
HP Fax Setup Wizard (Windows) .................................................................. 44
Configure for stand-alone fax ........................................................................................ 44
Configure for an answering machine ............................................................................. 44
Configure for an extension phone .................................................................................. 44
Install the HP Fax software (Windows, optional) ............................................................................. 45
Send a fax ............................................................................................................................................................ 46
Send a fax by dialing manually from the product control panel ...................................................... 46
Send a fax from the HP software (Windows) .................................................................................... 46
Create, edit, and delete speed-dial entries ......................................................................................................... 47
Create and edit speed-dial entries .................................................................................................... 47
Delete speed-dial entries .................................................................................................................. 47
7 Manage the product ..................................................................................................................................... 49
Change the product connection type (Windows) ................................................................................................ 50
Use HP Web Services applications (touchscreen models only) .......................................................................... 51
HP Device Toolbox (Windows) ............................................................................................................................. 52
HP Utility for Mac OS X ......................................................................................................................................... 54
Open the HP Utility ............................................................................................................................ 54
HP Utility features ............................................................................................................................. 54
Product security features .................................................................................................................................... 56
Set or change the product password ................................................................................................ 56
iv ENWW
Lock the product ............................................................................................................................... 57
Economy settings ................................................................................................................................................ 58
Print with EconoMode ....................................................................................................................... 58
Configure the Sleep/Auto Off After setting ...................................................................................... 58
A <Color> cartridge is low or <Color> cartridge is very low message displays on the product control panel .. 60
Enable or disable the Very Low settings .......................................................................................... 60
Replace the toner cartridge ................................................................................................................................. 62
Replace the imaging drum .................................................................................................................................. 66
8 Solve problems ........................................................................................................................................... 71
Control panel help system (touchscreen models only) ...................................................................................... 72
Restore the factory-set defaults ........................................................................................................................ 73
Solve paper feed or jam problems ...................................................................................................................... 74
The product does not pick up paper ................................................................................................. 74
The product picks up multiple sheets of paper ................................................................................ 74
Frequent or recurring paper jams ..................................................................................................... 74
Prevent paper jams ........................................................................................................................... 75
Clear jams from the input tray ............................................................................................................................ 76
Clear jams in the output bin ................................................................................................................................ 78
Clear jams in the document feeder ..................................................................................................................... 80
Improve print quality ........................................................................................................................................... 82
Print from a different software program ......................................................................................... 82
Set the paper-type setting for the print job ..................................................................................... 82
Check the paper-type setting (Windows) ....................................................................... 82
Check the paper-type setting (Mac OS X) ....................................................................... 83
Check the toner-cartridge status ...................................................................................................... 83
Calibrate the product to align the colors .......................................................................................... 84
Print a cleaning page ......................................................................................................................... 84
Perform additional print quality troubleshooting ............................................................................ 85
Print the print quality page ............................................................................................ 85
Interpret the print quality page ...................................................................................... 85
Inspect the toner cartridge for damage ........................................................................................... 86
Check the paper and printing environment ...................................................................................... 86
Use paper that meets HP specifications ........................................................................ 86
Check the product environment ..................................................................................... 87
Check the EconoMode settings ......................................................................................................... 87
Adjust color settings (Windows) ....................................................................................................... 87
Improve copy and scan quality ............................................................................................................................ 89
Check the scanner glass for dirt and smudges ................................................................................. 89
Check the paper settings .................................................................................................................. 89
Check the image adjustment settings .............................................................................................. 90
ENWW v
Optimize for text or pictures ............................................................................................................. 90
Edge-to-edge copying ...................................................................................................................... 91
Clean the pickup rollers and separation pad in the document feeder ............................................. 91
Improve fax image quality .................................................................................................................................. 93
Check the scanner glass for dirt or smudges ................................................................................... 93
Check the send-fax resolution setting ............................................................................................. 93
Check the lightness/darkness setting .............................................................................................. 93
Check the Error Correction setting .................................................................................................... 94
Check the Fit-to-Page setting ........................................................................................................... 94
Clean the pickup rollers and separation pad in the document feeder ............................................. 94
Send to a different fax machine ....................................................................................................... 95
Check the sender's fax machine ........................................................................................................ 95
Solve wired network problems ........................................................................................................................... 96
Poor physical connection .................................................................................................................. 96
The computer is using the incorrect IP address for the product ...................................................... 96
The computer is unable to communicate with the product ............................................................. 96
The product is using incorrect link and duplex settings for the network ........................................ 97
New software programs might be causing compatibility problems ................................................ 97
The computer or workstation might be set up incorrectly .............................................................. 97
The product is disabled, or other network settings are incorrect ................................................... 97
Solve wireless network problems ....................................................................................................................... 98
Wireless connectivity checklist ......................................................................................................... 98
The product does not print after the wireless configuration completes ......................................... 99
The product does not print, and the computer has a third-party firewall installed ....................... 99
The wireless connection does not work after moving the wireless router or product ................... 99
Cannot connect more computers to the wireless product ............................................................... 99
The wireless product loses communication when connected to a VPN .......................................... 99
The network does not appear in the wireless networks list ............................................................ 99
The wireless network is not functioning ........................................................................................ 100
Perform a wireless network diagnostic test .................................................................................. 100
Reduce interference on a wireless network ................................................................................... 100
Solve fax problems ............................................................................................................................................ 102
Check the hardware setup .............................................................................................................. 102
Faxes are sending slowly ................................................................................................................ 103
Fax quality is poor ........................................................................................................................... 104
Fax cuts off or prints on two pages ................................................................................................ 104
9 Parts, supplies, and accessories .................................................................................................................. 105
Order parts, accessories, and supplies ............................................................................................................. 106
Customer self-repair parts ................................................................................................................................ 106
Accessories ........................................................................................................................................................ 106
vi ENWW
Index ........................................................................................................................................................... 107
ENWW vii
viii ENWW
1 Product introduction
●
Product comparison
●
Product views
●
Control panel overview
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW 1
Product comparison
M176n
CF547A
Paper handling Tray 1 (150-sheet capacity)
Standard output bin (50-sheet
capacity)
Manual duplex printing
Supported operating systems Windows 8, 32-bit
Windows XP, 32-bit
Windows Vista, 32-bit and 64-bit
Windows 7, 32-bit and 64-bit
Windows 2003 Server, 32-bit and
64-bit
Windows 2008 Server, 32-bit and
64-bit
Mac OS X v10.6.8 and later
Linux
Supported print drivers The HP PCLmS print driver is
included on the in-box CD as the
default print driver.
M177fw
CZ165A
Connectivity Hi-Speed USB 2.0
10/100/1000 Ethernet LAN
Wireless network connection
Memory 128 MB RAM
Control-panel display 2-line LCD
Color graphical touchscreen
Print Prints up to 16 A4-size pages per
Copy Copy resolution is 300 dpi scan,
Flatbed scanner supports page
Document feeder speed is 7.4 ppm
Scan Scan resolution is 300 dpi, 600 dpi,
Flatbed scanner supports page
connection
minute (ppm) or 17 Letter-size
ppm monochrome and 4 ppm color
600 dpi print
sizes up to 215.9 mm (8.5 in) wide
and 297 mm (11.7 in) long
or 1200 dpi
sizes up to 215.9 mm (8.5 in) wide
and 297 mm (11.7 in) long
2 Chapter 1 Product introduction ENWW
M176n
M177fw
CF547A
Document feeder speed is 7.4 ppm
Fax V.34 with two RJ-11 fax ports
Approximately 500 pages of fax
storage, with four days of powerfail recovery
CZ165A
ENWW Product comparison 3
Product views
Product front view
2
1
1 Output bin
2 Scanner
3 Power on/off button
4 Control panel
6
7
OK
X
3
4
5
5 Dust cover
6 Input tray
7 Document feeder
4 Chapter 1 Product introduction ENWW
Product back view
1
5
4
2
3
6
7
1 Hi-Speed USB 2.0
2 Ethernet port
3 Power connection
4 Rear door (provides access for clearing jams)
5 Slot for cable-type security lock
6 Fax "line in" port for attaching the fax phone line to the product
7 Telephone "line out" port for attaching an extension phone, answering machine, or other devices
ENWW Product views 5
Control panel overview
LCD control-panel layout (M176n model)
16
1 2
15
14
13
12
OK
X
3
4
5
11
1 Control panel display Provides information about the product; use the menus on the display to establish
2 Power On/Off button Turns the product on or off
3 OK button Acknowledges a setting or confirms an action to proceed
4 Arrow buttons Navigates the menus and adjusts certain settings
5Cancel
button Cancels a print job whenever the attention light is blinking or exits the control panel
product settings
menus
678910
6 Copy Menu
7Lighter/Darker
8
9Back
10
11
12
13
14
15 Attention light Indicates a problem with the product, view the display for a message
16 Ready light Indicates that the product is ready or is processing a job
Number of Copies
Color copy
Black and white copy
button
ePrint
Rotate toner cartridges
button
Setup
button Opens the copy settings menu
button Controls the brightness or darkness of a copy
button
button Returns to the previous screen
button
button
button
Sets the number of copies for the current copy job
Starts a color copy job
Starts a black and white copy job
Opens the Web Services menu
Rotates the toner cartridge carousel
Opens the Setup menu
6 Chapter 1 Product introduction ENWW
Touchscreen control-panel layout (M177fw model)
1
2
3
9
8
7
6
1 Touchscreen display Provides access to the product features and indicates the current status of the product
2 Help button and light Provides access to the control-panel help system
3 Power On/Off button Turns the product on or off
4 Right arrow button and light Moves the cursor to the right or moves the display to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
5 Cancel button and light Clears settings, cancels the current job, or exits the current screen
4
5
NOTE: This button illuminates only when the current screen can use this feature
6 Back button and light Returns to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
7 Left arrow button and light Moves the cursor to the left or moves the display to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
8 Home button and light Provides access to the Home screen
9 Wireless light Indicates the wireless network is enabled; the light blinks while the product is establishing a
connection to the wireless network
ENWW Control panel overview 7
Control-panel Home screen
The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout
might also be reversed for some languages.
10
1
2
3
4
5 6
7
89
1 Web Services button Provides quick access to HP Web Services features, including HP ePrint
HP ePrint is a tool that prints documents by using any email enabled device to send them to
the product’s email address.
2 Setup button Provides access to the main menus
3 Wireless button Provides access to the Wireless menu and wireless status information
NOTE: When you are connected to a wireless network, this icon changes to a set of signal
strength bars.
NOTE: This button does not display when the product is connected to a wired network.
4 Network button Provides access to network settings and information. From the network settings screen, you
5 Information button Provides product status information. From the status summary screen, you can print the
6 Supplies button Provides information about supplies status. From the supplies summary screen, you can
8 Chapter 1 Product introduction ENWW
can print the Network Summary page.
NOTE: This button displays only when the product is connected to a network.
Configuration Report page.
print the Supplies Status page.
7 Apps button Provides access to the Apps menu to print directly from Web applications that you have
8 Product status Indicates whether the product is ready or is processing a job
9 Fax button Provides access to the fax features
10 Copy button Provides access to the copy features
downloaded from the HP Connected Web site at
www.hpconnected.com
ENWW Control panel overview 9
10 Chapter 1 Product introduction ENWW
2 Paper trays
●
Supported paper sizes and types
●
Load the input tray
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW 11
Supported paper sizes and types
●
Supported paper sizes
●
Supported paper types
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Size Dimensions
Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 267 mm (7.3 x 10.5 in)
Oficio 8.5 x 13 216 x 330 mm (8.5 x 13 in)
4x6 102 x 152 mm (4 x 6 in)
5x8 127.0 x 203.2 mm (5.0 x 8.0 in)
A4 210 x 297 mm (8.3 x 11.7 in)
A5 148 x 210 mm (5.8 x 8.3 in)
A6 105 x 148 mm (4.1 x 5.8 in)
B5 (JIS) 182 x 257 mm (7.2 x 10.1 in)
10x15cm 100 x 150 mm (3.9 x 5.9 in)
16K 184 x 260 mm (7.2 x 10.3 in)
16K 195 x 270 mm (7.7 x 10.6 in)
16K 197 x 273 mm (7.8 x 10.8 in)
Japanese Postcard
Postcard (JIS)
Double Japanese Postcard Rotated
D Postcard (JIS)
Envelope #10 105 x 241 mm (4.1 x 9.5 in)
Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)
Envelope B5 176 x 250 mm (6.9 x 9.8 in)
Envelope C5 162 x 229 mm (6.4 x 9 in)
Envelope DL 110 x 220 mm (4.3 x 8.7 in)
Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to 8.5 x 14 in)
100 x 148 mm (3.9 x 5.8 in)
200 x 148 mm (7.9 x 5.8 in)
12 Chapter 2 Paper trays ENWW
Supported paper types
The product supports the following paper types:
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
●
Plain
●
Labels
●
Letterhead
●
Envelope
●
Preprinted
●
Prepunched
●
Colored
●
Bond
●
Recycled
●
Rough
●
HP EcoSMART Lite
●
HP LaserJet 90g
●
HP Color Laser Matte 105g
●
HP Premium Choice Matte 120g
●
HP Brochure Matte 150g
●
HP Cover Matte 200g
●
HP Matte Photo 200g
●
HP Premium Presentation Glossy 120g
●
HP Brochure Glossy 150g
●
HP Tri-fold Brochure Glossy 150g
●
HP Brochure Glossy 200g
●
HP Brochure Glossy 200g (faster printing)
●
HP Brochure Glossy 200g (higher gloss)
●
Light 60–74g
●
Intermediate 85-95g
●
Midweight 96–110g
●
Heavy 111–130g
●
Extra Heavy 131–175g
ENWW Supported paper sizes and types 13
●
Mid-Weight Glossy 96-110g
●
Heavy Glossy 111-130g
●
Extra Heavy Glossy 131-175g
●
Card Glossy 176-220g
●
Color Laser Transparency
●
Heavy Envelope
●
Heavy Rough
●
HP Tough Paper
14 Chapter 2 Paper trays ENWW
Load the input tray
NOTE: The input tray has a maximum capacity of 150 sheets.
1. Remove the dust cover from the tray.
2. Load the paper into the tray. Make sure that the
paper fits under the tabs and below the
maximum-height indicators.
NOTE: For information about the paper
orientation for different types of paper, see
2-1 Input tray paper orientation on page 16.
Table
ENWW Load the input tray 15
3. Adjust the paper guides so that they lightly touch
the paper stack but do not bend the paper.
4. Reinstall the dust cover on the tray.
Table 2-1 Input tray paper orientation
Paper type Duplex mode Paper size Image orientation How to load paper
Preprinted or letterhead 1-sided printing Any compatible paper
size
Portrait Face-up
Top edge leading into the product
16 Chapter 2 Paper trays ENWW
Table 2-1 Input tray paper orientation (continued)
Paper type Duplex mode Paper size Image orientation How to load paper
2-sided printing Any compatible paper
size
Prepunched 1- or 2-sided printing Any compatible paper
size
Portrait Face-down
Top edge leading into the product
Portrait Face-up
Holes toward the left of the product
Envelopes 1-sided printing Any compatible
envelope size
Short edge of the
envelope feeding into
the product
Face-up
Top edge toward the right of the tray,
postage end entering the product last
ENWW Load the input tray 17
18 Chapter 2 Paper trays ENWW
3Print
●
Print tasks (Windows)
●
Print tasks (Mac OS X)
●
Web-based printing
●
Set up HP Wireless Direct Printing (touchscreen models only)
www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's all-
Go to
inclusive help for your product:
●
Solve problems.
●
Download software updates.
●
Join support forums.
●
Find warranty and regulatory information.
You can also go to
www.hp.com/support for Worldwide support and other HP products.
ENWW 19
Print tasks (Windows)
●
How to print (Windows)
●
Manually print on both sides (Windows)
●
Print multiple pages per sheet (Windows)
●
Select the paper type (Windows)
●
Additional printing information
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the tabs in the print driver to configure the available options.
4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from
this screen.
5. Click or tap the OK button to print the job.
Manually print on both sides (Windows)
1. From the software program, select the Print
option.
2. Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
different software programs.
20 Chapter 3 Print ENWW
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