HP LJ2200 Service Manual
hp color LaserJet 2200
service
i
HP LaserJet 2200 Series Printer
Service Manual _____________
© Copyright Hewlett-Packard Company,
1999, 2000
All Rights Reserved. Reproduction,
adaptation, or translation without prior written
permission is prohibited, except as allowed
under the copyright laws.
Part number: C4084-91077
First Edition, October 1999
Second Edition, September 2000
Warranty
The information contained in this document is
subject to change without notice.
Hewlett-Packard makes no warranty of any
kind with respect to this information.
HEWLETT-PACKARD SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any
direct, indirect, incidental, consequential, or
other damage alleged in connection with the
furnishing or use of this information.
Trademark Credits
Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated which may be
registered in certain jurisdictions.
E
NERGY STAR
mark of the United States Environmental
Protection Agency.
®
is a U.S. registered service
TrueType
TM
and Appletalk
TM
ARE
U.S.
trademarks of Apple Computer, Inc.
Novell NetWare
®
is a U.S. trademark of
Novell, Inc.
®
Motorola Coldfire V4
is a U.S. trademark of
Motorola, Inc.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Table of contents
List of figures
List of tables
1 Product information
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Internal assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Environmental Product Stewardship Program . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP direct ordering for genuine HP parts . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP service parts information compact disc . . . . . . . . . . . . . . . . . . . . . . . . .17
HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Customer care reseller sales and service support . . . . . . . . . . . . . . . . . . .17
Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Worldwide sales and service offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
C7058-90936 3
2 Operating requirements
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printer space requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
General media specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Media input options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tray 1 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tray 2 and tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tray 3 (500-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Transparency specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Storing print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Shipping print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Paper fillers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Testing media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3 Printer configuration
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Control panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Job Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printing a demo page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Self-test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Self-test/configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
JetDirect configuration-page elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Continuous self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Performing an engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Entering service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Entering escape characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Cold reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
NVRAM initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
EIO card reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing an HP JetDirect EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
IR printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Fast Infrared Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using the FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4 Table of contents C7058-90936
4 Printer maintenance
Service check points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Periodic inspection of parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Cleaning the printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
General cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Internal cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Engine cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Handling instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Refilled toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Toner cartridge weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Saving toner with EconoMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Redistributing the toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
5 Theory of operation
Basic operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Basic print-period operating sequences . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Printer timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Printer functionality and operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Formatter hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Formatter subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Engine control subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Pickup/feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Media detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Media detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Media size detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Pickup sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Delivery sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Reversing sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Duplexer sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Paper feed sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
6 Removal and replacement
Removal and replacement strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Toner cartridge removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Cover and tray removal and replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Remove tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Remove the cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Remove I/O cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Remove EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Remove top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Remove left cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Remove tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Internal disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
C7058-90936 5
Remove transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Remove EIO shield and guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Remove fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Remove fuser-film heater assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Remove duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Remove duplexer media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Remove power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Remove upper output delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Disassemble the upper output delivery roller . . . . . . . . . . . . . . . . . . . . . . 130
Remove lower output delivery rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Remove laser/scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Remove transport belts and rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Remove ribbon cable harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Remove printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Remove engine controller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Remove main motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Remove motor plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Remove printer drive assembly gears . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Remove tray 1 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Remove tray 1 pickup roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Remove tray 1 separation pad assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 149
Remove tray 1 paper-sensor lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Remove tray 2 pickup roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Replace tray 2 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Remove tray 2 pickup roller and refeeder assembly . . . . . . . . . . . . . . . . . 157
Remove tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Remove duplexer drive gears and solenoid. . . . . . . . . . . . . . . . . . . . . . . . 161
Remove registration assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Remove tray 3 assembly connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Remove dc bias voltage contacts (leaf springs). . . . . . . . . . . . . . . . . . . . . 168
Tray 3 disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Remove tray 3 (250-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 170
Remove tray 3 (250-sheet feeder) pickup roller. . . . . . . . . . . . . . . . . . . . . 171
Remove tray 3 (250-sheet feeder) feeder drive assembly. . . . . . . . . . . . . 172
Remove tray 3 (250 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 174
Remove tray 3 (500-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 175
Remove tray 3 (500-sheet feeder) pickup roller . . . . . . . . . . . . . . . . . . . . 176
Remove tray 3 (500-sheet feeder) feeder drive assembly . . . . . . . . . . . . 177
Remove tray 3 (500 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 179
6 Table of contents C7058-90936
7 Troubleshooting
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Basic fault isolation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Power-on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Troubleshooting with control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . .186
Control panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Control-panel LED messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Media-handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Print test pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Self-test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Media problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Evaluate the test pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Status-log messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Verify installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Image-formation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Image defect tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Half self-test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Drum-rotation functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Media troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
Determine the problem source: print media or printer . . . . . . . . . . . . . . . .213
Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Evaluate media use practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Evaluate environmental conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Communication troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Communications check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Test message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
EIO troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
JetDirect configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
JetDirect configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
C7058-90936 7
8 Parts and diagrams
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Ordering consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Consumables, accessories, and supplies . . . . . . . . . . . . . . . . . . . . . . . . . 235
Common fasteners and torque values. . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Top cover assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Internal components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
250-sheet feeder internal components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . 270
500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
500-sheet feeder internal components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
500-sheet feeder drive assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . 280
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Numerical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Index
8 Table of contents C7058-90936
List of figures
Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 2. External assembly locations (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3. External assembly locations (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 4. External assembly locations (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . .8
Figure 5. External assembly locations (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 6. External assembly locations (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 7. Internal assembly locations (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 8. Internal assembly locations (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 9. Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 10. Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 11. Media input trays (250-sheet feeder installed) . . . . . . . . . . . . . . . . .30
Figure 12. Media input trays (500-sheet feeder installed) . . . . . . . . . . . . . . . . .30
Figure 13. Double side seam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Figure 14. Long, short, and diagonal grain curl . . . . . . . . . . . . . . . . . . . . . . . . .40
Figure 15. Measuring curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 16. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 17. Demo page (front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Figure 18. Demo page (back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 19. Self-test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 20. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 21. Engine-test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Figure 22. Power cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Figure 23. Interface cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 24. HP JetDirect EIO card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 25. Network cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 26. Interface cable door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 27. FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Figure 28. Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Figure 29. Remove toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 30. Wipe residue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Figure 31. Replace toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 32. Print sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Figure 33. Redistributing the toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Figure 34. Timing chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 35. Printer functionality divided into systems . . . . . . . . . . . . . . . . . . . . . 75
Figure 36. Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Figure 37. Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 38. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 39. Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 40. Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 41. Photosensitive drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 42. Cleaning stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Figure 43. Primary charging roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Figure 44. Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Figure 45. Latent electrostatic image formation . . . . . . . . . . . . . . . . . . . . . . . . . 86
Figure 46. Transferring the toner image on the drum . . . . . . . . . . . . . . . . . . . . . 87
C7058-90936 9
Figure 47. Fuser film and pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Figure 48. Pickup/feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 49. Pickup feed paper-path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 50. Pickup feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 51. Media detection sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Figure 52. Open the toner cartridge door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 53. Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 54. Remove tray 3 (500-sheet feeder shown) . . . . . . . . . . . . . . . . . . . 101
Figure 55. Remove cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 56. Remove the I/O Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Figure 57. Remove the EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Figure 58. DIMM cover release button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 59. Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 60. Disengage the diverter locking pins . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 61. Rear cover mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 62. Rear cover retaining tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 63. Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 64. Release door swing arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 65. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 66. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 67. Release top cover tabs (left tab shown) . . . . . . . . . . . . . . . . . . . . . 108
Figure 68. Remove top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 69. Release left cover latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 70. Disconnect tray 1 support springs . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 71. Disconnect tray 1 pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 72. Remove tray 1 door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 73. Disconnect pivot arms from tray 1 shelf . . . . . . . . . . . . . . . . . . . . . 112
Figure 74. Remove pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 75. Transfer roller black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Figure 76. Removing the transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 77. Remove the white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 78. Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 79. Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 80. Remove EIO shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 81. Fuser assembly (under the reverse cover guide) . . . . . . . . . . . . . . 118
Figure 82. Unplug wire harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 83. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 84. Remove fuser assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Figure 85. Unplug fuser-film heater assembly wire harness . . . . . . . . . . . . . . 121
Figure 86. Remove pressure plate screws . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 87. Remove pressure plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 88. Remove the fuser-film heater assembly . . . . . . . . . . . . . . . . . . . . . 122
Figure 89. Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 90. Duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 91. Duplex media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 92. Unplug wire harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Figure 93. Remove power supply assembly screws . . . . . . . . . . . . . . . . . . . . 127
Figure 94. Expose the harness connectors assembly . . . . . . . . . . . . . . . . . . . 127
Figure 95. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Figure 96. Remove upper output roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Figure 97. Remove gear and clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Figure 98. Remove lower output delivery rollers . . . . . . . . . . . . . . . . . . . . . . . 131
Figure 99. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Figure 100. Remove the laser/scanner assembly mount screws . . . . . . . . . . 133
Figure 101. Remove the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . 133
Figure 102. Remove transport roller assembly screw . . . . . . . . . . . . . . . . . . . 134
Figure 103. Remove center roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 104. Transport rollers and belts installed . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 105. Unplug the ribbon cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
10 List of figures C7058-90936
Figure 106. Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . .137
Figure 107. Remove mounting and ground screws . . . . . . . . . . . . . . . . . . . . . 138
Figure 108. Remove mounting screw (shown from threaded side) . . . . . . . . . 139
Figure 109. Remove main motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 110. Remove motor plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Figure 111. Motor plate retaining clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Figure 112. Remove printer drive-assembly gears . . . . . . . . . . . . . . . . . . . . .143
Figure 113. Locate left idler roller release tab . . . . . . . . . . . . . . . . . . . . . . . . .144
Figure 114. Release roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Figure 115. Release tray 1 separation roller . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Figure 116. Remove tray 1 pickup-roller gear . . . . . . . . . . . . . . . . . . . . . . . . .146
Figure 117. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Figure 118. Remove white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Figure 119. Remove tray 1 pickup roller assembly . . . . . . . . . . . . . . . . . . . . . 148
Figure 120. Remove tray 1 separation-pad assembly . . . . . . . . . . . . . . . . . . . 149
Figure 121. Remove paper sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Figure 122. Remove the tray 1 paper-sensor lever . . . . . . . . . . . . . . . . . . . . .151
Figure 123. Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Figure 124. Top down with infrared sensor port facing forward . . . . . . . . . . . .153
Figure 125. Unlock and rotate the white bushing . . . . . . . . . . . . . . . . . . . . . . .153
Figure 126. Slide the bushing away from roller assembly . . . . . . . . . . . . . . . .154
Figure 127. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Figure 128. Remove the pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . 155
Figure 129. Remove rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Figure 130. Replace rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Figure 131. Remove tray 2 pickup-roller gear and spring . . . . . . . . . . . . . . . . 157
Figure 132. Remove the duplex cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Figure 133. Remove tray 2 pickup-roller and refeeder asse mbly . . . . . . . . . . .158
Figure 134. Remove tray 2 optic sensor and lever . . . . . . . . . . . . . . . . . . . . . . 159
Figure 135. Remove the tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Figure 136. Remove duplexer drive gears and solenoid . . . . . . . . . . . . . . . . .161
Figure 137. Remove registration-assembly drive gear . . . . . . . . . . . . . . . . . . . 162
Figure 138. Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Figure 139. Remove the tray 3 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Figure 140. Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Figure 141. Release toner-cartridge guide pin . . . . . . . . . . . . . . . . . . . . . . . . .166
Figure 142. Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Figure 143. Identify dc bias contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Figure 144. Release dc bias spring coil and spring arm . . . . . . . . . . . . . . . . .169
Figure 145. Spring loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Figure 146. Remove tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . 170
Figure 147. Tray 3 (250-sheet feeder) roller . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Figure 148. Remove tray 3 (250 sheet-feeder) drive cover . . . . . . . . . . . . . . . 172
Figure 149. Remove tray 3 (250 sheet-feeder) drive assembly . . . . . . . . . . . . 173
Figure 150. Remove tray 3 (500-sheet feeder) cassette . . . . . . . . . . . . . . . . .175
Figure 151. Tray 3 (500-sheet feeder) pickup roller . . . . . . . . . . . . . . . . . . . . .176
Figure 152. Remove tray 3 (500 sheet-feeder) drive cover . . . . . . . . . . . . . . . 177
Figure 153. Remove tray 3 (500 sheet-feeder) drive assembly . . . . . . . . . . . . 178
Figure 154. Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Figure 155. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Figure 156. LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Figure 157. Engine test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Figure 158. Frequency of jams process flow . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Figure 159. Location of jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Figure 160. Image defects examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Figure 161. Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Figure 162. Adhesive labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Figure 163. Envelope sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Figure 164. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
C7058-90936 11
Figure 165. Timing diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Figure 166. Printer paper path, sensors, and signals . . . . . . . . . . . . . . . . . . . 225
Figure 167. Tray 3 paper path, sensors, and signal lever . . . . . . . . . . . . . . . . 226
Figure 168. General printer-component locations (1 of 2) . . . . . . . . . . . . . . . . 227
Figure 169. General printer-component locations (2 of 2) . . . . . . . . . . . . . . . . 227
Figure 170. Motor, fan, and solenoid locations . . . . . . . . . . . . . . . . . . . . . . . . 228
Figure 171. 250-sheet and 500-sheet tray 3 component locations . . . . . . . . . 228
Figure 172. Engine controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Figure 173. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Figure 174. Location of connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Figure 175. Location of connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Figure 176. Location of connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Figure 177. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . 238
Figure 178. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Figure 179. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Figure 180. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Figure 181. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Figure 182. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Figure 183. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Figure 184. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Figure 185. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Figure 186. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Figure 187. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Figure 188. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Figure 189. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 262
Figure 190. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . 264
Figure 191. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 266
Figure 192. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 268
Figure 193. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 270
Figure 194. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 272
Figure 195. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Figure 196. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 276
Figure 197. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 278
Figure 198. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 280
12 List of figures C7058-90936
List of tables
Table 1. Printer features for the HP LaserJet 2200 series printers . . . . . . . . . . . 2
Table 2. Configuration comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 3. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 4. Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 6. Noise-level specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 7. Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 8. Worldwide offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table 9. Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 10. Tray 1 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 11. Tray 2 and tray 3 (250-sheet feeder) paper sizes . . . . . . . . . . . . . . . 32
Table 12. Tray 3 (500-sheet feeder) paper sizes . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 13. Automatic duplexer paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 14. Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 15. Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 16. Transparency specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table 17. Determining basis weight of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 18. Paper weight equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 19. Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table 20. Escape character table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 21. PJL service mode commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table 22. Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table 23. Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Table 24. Storing toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Table 25. Print period descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Table 26. Major steps for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Table 27. Primary status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Table 28. Continuable attention error codes . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Table 29. Continuable attention error secondary codes . . . . . . . . . . . . . . . . . . 188
Table 30. Fatal error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Table 31. Fatal error secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Table 32. Accessory error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Table 33. Accessory errors secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . 194
Table 34. General jam troubleshooting questions . . . . . . . . . . . . . . . . . . . . . . 197
Table 35. Input jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Table 36. Internal jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Table 37. Duplex jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Table 38. Output jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Table 39. Image quality checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Table 40. Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Table 41. Consumables, accessories, and supplies . . . . . . . . . . . . . . . . . . . . 235
Table 42. Common fasteners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Table 43. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Table 44. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Table 45. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Table 46. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
C7058-90936 13
Table 47. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Table 48. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Table 49. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Table 50. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Table 51. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Table 52. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Table 53. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Table 54. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Table 55. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Table 56. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Table 57. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . 265
Table 58. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 267
Table 59. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Table 60. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 271
Table 61. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Table 62. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Table 63. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 277
Table 64. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Table 65. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 281
Table 66. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Table 67. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
14 List of tables C7058-90936
1 Product information
Chapter contents
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Internal assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Environmental Product Stewardship Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP direct ordering for genuine HP parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
World Wide Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
HP service parts information compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Customer care reseller sales and service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Worldwide sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
C7058-90936 Chapter contents 1
Printer features
Table 1. Printer features for the HP LaserJet 2200 series printers
Speed
l 19 pages per minute (ppm) for letter-size print media, and 18 ppm for A4-
size media (with 133 MHz Motorola Coldfire V4
l Instant-on fuser provides first page out in less than 15 seconds from
warm or cold start (simplex) and less than 26 seconds using duplex.
Resolution
l HP FastRes 1200 (1200-dpi like quality at up to 19 ppm letter and 18
ppm A4).
l HP ProRes 1200 (true 1200 by 1200 dpi text and graphics).
l Adjustable line screen settings of 141 to 180 lines per inch to optimize
print quality.
Toner
l HP UltraPrecise toner cartridge. Capacity rated at average 5,000 pages
with 5 percent coverage.
l EconoMode capability (saves up to 50 percent of toner at 600 dpi).
Flexible media handling HP LaserJet 2200d and 2200dn printers:
l T ra y 1 is a 100-sheet or 10-env elope multipurpose tray f or automatic and
manual feeding of letterhead, envelopes, labels, transparencies, customsized media, postcards, and heavy paper (3 by 5 inch to legal size).
l Tray 2 is a 250-sheet tray that supports letter, A4, executive, legal, B5
(ISO), B5 (JIS), A5, and 8.5 by 13 inch print media.
l Standard output capacity of 75 sheets (face down).
l T w o output bins: select either the top output bin or the rear output bin for
the most convenient output location.
l Straight-through paper path capability from tray 1 to the rear output bin.
l Paper input level indicators.
l Printing on both sides of paper, or duplex printing, is a stan dard feature
of the printer, with the duplexer integrated into the paper path.
Flexible media handling,
continued
HP LaserJet 2200dt and 2200dtn printer:
l T ra y 1 is a 100-sheet or 10-env elope multipurpose tray f or automatic and
manual feeding of letterhead, envelopes, labels, transparencies, customsized media, postcards, and heavy paper (3 by 5 inch to legal size).
l Tray 2 is a 250-sheet tray that supports letter, A4, executive, legal, B5
(ISO), B5 (JIS), A5, and 8.5 by 13 inch print media.
l For the HP LaserJet 2200dt, tray 3 is a 250-sheet tray that supports
letter, A4, executive, legal, B5 (ISO), B5 (JIS), A5, and 8.5 by 13 inch
print media.
l For the HP LaserJet 2200dtn, tray 3 is a 500-sheet tray that supports
letter and A4-size paper.
l Standard output capacity of 150 sheets in the top output bin and 100
sheets in the rear output bin.
l T w o output bins: select either the top output bin or the rear output bin for
the most convenient output location.
l Straight-through paper path capability from tray 1 to the rear output bin.
l Paper input level indicators.
l Printing on both sides of paper, or duplex printing, is a stan dard feature
of the printer, with the duplexer integrated into the paper path.
®
microprocessor).
Expandability
l All models accept tray 3, a 250-sheet or 500-sheet feeder to hold
additional print media.
l Enhanced input/output (EIO) cards.
l Dual inline memory module (DIMM) slots for adding memory and fonts.
2 Chapter 1 Product information C7058-90936
Table 1. Printer features for the HP Lase rJet 2200 series printers (continued)
PCL printer
language and fonts
PS language
and fonts
l Fast printing performance, built-in Intellifont and TrueType
technologies, built-in HP-GL/2 vector graphics, and advanced imaging
capabilities are benefits of the PCL 6 printer language. PCL 6 also
includes 45 scalable TrueType fonts and one bitmapped Line Printer
Font.
l PostScript
®
(PS) Level 2 emulation with 35 built-in PS language fonts
included.
TM
scaling
Automatic language
switching
Wireless printing
Interface connection
Networking
Enhanced memory
and memory expansion
Energy savings
Economical printing
Duty cycle
l The printer automatically determines and switches to the appropriate
language for the print job.
l The printer supports wireless printing from an IrDA-compliant device,
such as a notebook computer, camera, cell phone, or a personal digital
assistant (PDA).
l IrReady 2000.
l Bidirectional ECP type-B parallel port (IEEE-1284 compliant).
l Universal serial bus (USB) port.
l EIO slot.
l Wireless Fast Infrared port (IrDA compliant).
l The printer provides an EIO slot for HP JetDirect EIO print servers for
fast and easy connectivity. HP 610N JetDirect print server included with
HP LaserJet 2200dn and 2200dtn.
l The HP LaserJet 2200 series pri nters come with 8 MB of memory and
can be expanded to 72 MB with the two available memory (DIMM) slots.
l The printer automati cally conserves electricity by substantially reducing
power consumption when not printing.
l As an ENERGY STAR
®
partner, Hewlett-Packard Company has
determined that this product meets ENERGY STAR ® guidelines for energy
efficiency.
l N-up printing and two-sided pri nting with the built-in duplexer conserves
print media.
l EconoMode conserves toner.
l For tips to reduce the amount of print media used or extend the life of the
toner cartrid ge see the user guide.
l 40,000 pages per month average.
C7058-90936 Printer features 3
Identification
The model number and printer serial number are listed on an identification label located on the rear
output bin. The model number is alphanumeric, such as C7058A for the HP LaserJet 2200 printer.
The serial number contains information about the country of origin, the revision level, the production
code, and canon serial number of the printer. An example of a serial number is USBBX12345.
The top label also contains power r ating and regulatory information. See figure 1.
Note The power rating and regulatory information vary by region.
Electrical Information Regional Certification
Model and Serial Number Manufacture Date
Figure 1. Sample identification label
4 Chapter 1 Product information C7058-90936
Specifications
Table 2. Configuration comparison
HP LaserJet
2200d
Standard memory
Maximum memory
PS Level 2
emulation
JetDirect 610N print
server
Duplex printing Standard Standard Standard Standard
250-sheet feeder * Optional Optional Standard Optional
500-sheet feeder * Optional Optional Optional Standard
8 MB
72 MB
Standard Standard Standard Standard
Optional Standard Optional Standard
HP LaserJet
2200dn
8 MB
72 MB
HP LaserJet
2200dt
8 MB
72 MB
Note * A 250-sheet feeder and 500-sheet feeder can not be installed at the same time.
Table 3. Physical specifications
HP LaserJet 2200d/
HP LaserJet 2200dt HP LaserJet 2200dtn
2200dn
Height 259.2 mm (10.25 in) 361.7 mm (14.24 in) 396.7 mm (15.62 in)
Width 417.9 mm (16.45 in) 417.9 mm (16.45 in) 417.9 mm (16.45 in)
Depth 434.6 mm (17.11 in) 434.6 mm (17.11 in) 434.6 mm (17.11 in)
Weight (with toner
cartridge)
12.8 kg (28.219 lb) 15.8 kg (34.833 lb) 17.4 kg (38.360 lb)
HP LaserJet
2200dtn
16 MB
72 MB
Table 4. Electrical specifications
Volts Frequency Amperes (A) Watts (W) (typical)
100-127 Vac ± 10 percent 50/60 Hz ± 3 Hz Minimum recommended
current capacity =
5 amps
220-240 Vac ± 10 percent 50/60 Hz ± 3 Hz Minimum recommended
current capacity =
2.5 amps
printing = 400 W
standby = 12 W
PowerSave on = 12 W
off = 0 W
NERGY STAR
(EPA E
printing = 400 W
standby = 12 W
PowerSave on = 12 W
off = 0 W
NERGY STAR
(EPA E
®
®
)
)
WARNING! Power requirements are based on the region where the printer is sold. Do not convert operating
voltages. This can damage the printer and void the product warranty.
C7058-90936 Specifications 5
The following en vironment al specifications m ust be mainta ined to ensure the corre ct opera tion of the
printer. Consider the following points before installing the printer:
l Place the printer on a sturdy, level surface.
l Allow adequate space around the printer for unimpeded operation.
l Install the printer in a well-ventilated room.
l Preven t exposure to direct sunlight or chemicals, inclu ding ammonia-based cleaning solutions.
l Ensure that an adequate power supply is used.
l Install the printer in a stable environment that experiences no abrupt temperature or humidity
changes.
Table 5. Environmental specifications
Operating/printing Storage/standby
Temperature
(printer and toner cartridge)
10 degrees to 32.5 degrees C
(50 degrees to 90.5 degr e e s F)
Relative humidity 20 percent to 80 percent 10 percent to 90 percent
Table 6. Noise-level specifications
Operator position Bystander (1m) Sound power
Printing at 18 ppm L
Powersave L
58 db(A) L
pAm
inaudible L
pAm
51 db(A) L
pAm
inaudible L
pAm
Note Testing per International Standards Organization (ISO) 9296
-20 degrees to 40 degrees C
(-4 degrees to 104 degrees F)
6.5 db(A)
WAd
inaudible
WAd
6 Chapter 1 Product information C7058-90936
Product overview
External assembly locations
Top cover
Tray 1
Tray 1 extensions
DIMM cover
Figure 2. External assembly locations (1 of 5)
Rear output bin
Top output bin
I/O cover
Control panel
Power receptac le
Figure 3. External assembly locations (2 of 5)
C7058-90936 Product over view 7
Power switch
Toner cartridge
1537
Duplexer
Tray 2
Fast Infrared Receiver (FIR) port
Figure 4. External assembly locations (3 of 5)
Tray 3 250-sheet feeder
1538
Tray 3 cassette
Figure 5. External assembly locations (4 of 5)
8 Chapter 1 Product information C7058-90936
Tray 3 cassette
Tray 3 500-sheet feeder
1539
Figure 6.
External assembly locations (5 of 5)
C7058-90936 Product over view 9
Internal assembly locations
Laser/scanner assembly Developing cylinder
Delivery rollers
Registration rollers
Figure 7. Internal assembly locations (1 of 2)
Primary charging roller
Toner cartridge
Tray 1 pickup
roller
Registration shutter
Fuser
Photosensitive drum
Feed belt
Paper feeder
Figure 8. Internal assembly locations (2 of 2)
Transfer charging roller
Tray 1
Duplexer
Tray 2
Tray 3
Tray pickup rollers
Tray separation pad
10 Chapter 1 Product information C7058-90936
Safety information
Toner safety
Handling and storage
WARNING! Keep toner cartridges and toner particles away from excessive heat, sparks, and open flames.
If toner is spilled, avoid breathing in toner particles. Inhalation of toner particles causes respiratory
tract irritation. Vacuum or sweep the material into a bag or other sealed container. A vacuum
specifically designed for cleaning toner can be used if it is capab le of filtering fine particles (5 microns
in diameter).
WARNING! Do not vacuum toner using a con ventional vacuum. Toner particles used in this product might be too
fine for effective vacuuming and could result in damage to a conventional vacuum.
Dispose of waste toner in accordance with local requirements. Do not discharge toner particles in
drains.
First aid measures
l Ingestion. If toner is ingested, rinse mouth out thoroughly with water and drink several glasses
of water. Get medical attention if symptoms persist.
l Inhalation. If toner particles are inhaled, move to fresh air immediately. If symptoms occur,
consult a physician.
l Eye contact. If toner comes in contact with the e y es, immediately flush with p lenty of wat er f or at
least 15 minutes. If irritation persists, consult a physician.
l Skin contact. If toner spills on skin, remove as much toner as possible with a dry tissue, and
then wash with cold water.
Clothing contact
Note Toner can stain clothing. Hot water or heat (from a clothes dryer) can cause toner to melt and
permanently fuse to clothing.
Clothing is best cleaned by removing as much toner as possible with a dry tissue, and then washing
with cold water. Air-dry clothing.
Additional information
The Toner Cartridge/Drum Material Safety Data Sheet (MSDS) can be obtained by contactin g HP at
the following website:
http://www.hp.com/go/msds
C7058-90936 Safety information 11
Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration
has implemented regulations for laser product s manufactured since August 1, 1976. Compliance is
mandatory for products marketed in the United States. The printer is certified as a Class 1 laser
product under the U .S. Department of Health and Human Services (DHHS) Radiation Performance
Standard according to the Radiation Control for Health and Safety Act of 1968.
Because radiation emitted inside the printer is completely confined within protective housings and
external cover s, the laser beam cannot escape during any phase of normal user operation.
WARNING! Using controls, making adjustments, bypassing saf ety swit ches, or performing procedures other than
those specified in this service manual can result in exposure to hazardous radiation.
LED safety
The infrared port on the control panel of this printer is classified as a Class 1 LED (light emitting
diode) device according to International Standard IEC 60825-1 (EN 60825-1). This device is not
considered harmful, but the following precautions are recommended.
l Avoid direct eye exposure to the infrared LED beam.
l Be aware that the beam is invisible light and cannot be seen.
l Do not attempt to view the infrared LED beam with any type of optical device .
Regulatory information
For regulatory information and requirements, please see the user guide.
FCC regulations
For FCC regulations, please see the user guide.
Declaration of conformity
For declaration of conformity information, please see the user guide.
12 Chapter 1 Product information C7058-90936
Environmental Product Stewardship Program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound
manner. Th is product has been designed with several attributes to minimize impacts on our
environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
Energy usage drops significantly while the printer is in PowerSave mode, which saves natural
resources and saves money without affecting the performance of the printer. This product qualifies
for E
NERGY STAR
efficient office products.
®®
is a voluntary program established to encourage the development of energy-
NERGY STAR
E
Agency. As an E
meets the E
®
is a U.S. registered service mark of the United States Environmental Prote c tio n
NERGY STAR
NERGY STAR
®
partner, Hewlett-Packard Company ha s determined that this product
®
guidelines for energy efficiency. For more information, see
http://www.epa.gov/energystar/
Toner consumption
EconoMode uses significantly less toner, which might extend the working life of the tone r cartridge.
Paper use
This product’s duplex feature (two-sided printing) and N-up printing capability (multiple pages printed
on one sheet of paper) can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts more than 25 grams in weight are marked according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
C7058-90936 Environmental Product Stewardship Program 13
HP LaserJet printing supplies
In many countries, this product’s printing supplies (for example: toner cartridge, drum, fuser) can be
returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use
takeback program is available in more than 25 countries. Multilingual program information and
instruction are included in every new HP LaserJet toner cartridge and consumables package.
HP Printing Supplies Environmental Program information
Since 1990, the HP Printing Supplies Returns and Recycling Program has collected more than 39
million used LaserJet toner cartridges that otherwise might have been discarded in the world’s
landfills. The HP LaserJet toner cartridges and consumables go to a collection center and are bulkshipped to our resource and recovery partners who disassemble the cartridge’s for recycling. After a
through quality inspection, selected parts are reclaimed for use in new cartridges. Remaining
materials are separated and converted into raw materials for use by other industries to make a
variety of useful products.
US returns
For a more enviro nmentally responsible return of used cartridges and consumables, HP encourages
the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid,
pre-addressed UPS label that is supplied in the package. For more info rmation in the United States,
call (1) (800) 340-2445 or visit the HP LaserJet Supplies website at
http://www.ljsupplies.com/planetpartners/.
Outside the US returns
Outside the US customers should call the local HP sales and service office for further information
regarding availability of the HP Supplies Returns and Recycling Program.
Paper
This printer is suited for the use of recycled papers when t he paper meets the guidelines outlined in
the HP LaserJet Printer Family Print Media Guide. Also , this printer is suitable for the use of recycled
paper according to DIN 19309.
Material safety data sheet
Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet Supplies
website at http://www.hp.com/go.msds. In the United States, if you do not have access to the
internet, call the U.S. HP FIRST (fax on demand service) at (1) (800) 231-9300. Use index number
seven for a listing of the material safety data sh ee ts. Outside the US, see “Worldwide offices“in table
8 for appropriate phone numbers and information.
14 Chapter 1 Product information C7058-90936
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