HP LINEJET 1500Q, LINEJET 500Q, LINEJET 1000Q User Manual

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Quick Reference Guide

/LQH-HW™

Printers

Table of Contents

1 English................................................17

Basic Operating Procedure s............................. 17

Powering On the Printer ............................. 17

Using the Control Panel ............................. 18

Loading Paper............................................ 32

Setting Top-Of-Form .................................. 38

Reloading Paper......................................... 42

Unloading Paper......................................... 52

Replacing the Ribbon ................................. 54

Cancelling a Print Job ................................ 57

Configuration..................................................... 58

Parameters................................................. 59

Control Codes ............................................ 59

Saving Configurations ...... .......................... 60

Printing Configurations ............................... 62

Loading Configurations .............................. 64

Deleting Configurations .............................. 66

The Power-Up Configuration......................68

Power Stacker Option....................................... 70

Power Stacker Component Locations........ 70

Setting Up the Power Stacker .................... 71

Loading and Starting the Paper Stack........ 73

Unloading Paper from Power Stacker........75

Troubleshooting ................................................ 77

Clearing Paper Jams.................................. 77

Cleaning The Printer .................................. 80

Solving Print Quality Problems................... 83

Fault Messages.......................................... 85

Table of Contents

2 Français...............................................95

Procedures-Cles D’Exploitation ........................ 95

Mise sous tension de l’imprimante .............95

Utilisation du panneau de commande ........ 96

Chargement du papier.............. ...... ....... ... 110

Définition du haut de page........................116

Rechargement du papier.......................... 120

Dechargement du papier.......................... 130

Remplacement du ruban .......................... 132

Annulation d’une tâche d’impression........ 135

Configuration................................................... 136

Paramètres ....................... .......................137

Codes de commande .............................. 137

Sauvegarde de la configuration................ 138

Impression de la configuration.................. 140

Chargement de la configuration ............... 142

Suppression de la configuration ............... 144

Configuration à la mise sous tension........ 146

Option Empileur Motorise ............................... 148

Emplacement des composants

de l’empileur ............................................. 148

Réglage de l’empileur motorisé................ 149

Chargement de l’empilage de papier........151

Déchargement du papier.......................... 153

Correction D’Erreurs ....................................... 155

Suppression des bourrages papier........... 155

Nettoyage de l’imprimante........................ 158

Problèmes de qualité d’impression........... 161

Messages d’erreur.................................... 163

Table of Contents

3 Deutsch.............................................173

Grundlegende Vorgehensweisen.................... 173

Drucker einschalten.................................. 173

Bedienerkonsole verwenden.................... 174

Papier einlegen ........................................ 188

Formularanfang einstellen........................ 194

Papier nachlegen ..................................... 198

Papier entfernen....................................... 208

Farbband austauschen............................. 210

Druckjob abbrechen ................................. 213

Konfigurationen............................................... 214

Parameter................................................. 215

Steuercodes ............................................. 215

Konfigurationen speichern........................ 216

Konfigurationen drucken .......................... 218

Konfigurationen laden .............................. 220

Konfigurationen löschen........................... 222

Konfiguration beim Einschalten................ 224

Optionales Stapelmagazin.............................. 226

Position der Komponenten

des Papiermagazins................................. 226

Stapelmagazin einrichten......................... 227

Papierstapel einleg en und

Druckvorgang beginnen ........................... 229

Papier aus dem Stapelmagazin

entnehmen ............................................... 231

Fehlerbehebung.............................................. 233

Papierstaus beheben ............................... 233

Drucker reinigen....................................... 236

Probleme der Druckqualität beheben....... 239

Fehlermeldungen ..................................... 241

Table of Contents

4 Italiano...............................................251

Procedure Operative di Base.......................... 251

Accensione della stampante..................... 251

Uso del pannello di controllo .................... 252

Caricamento della carta............................ 266

Impostazione dell’iniz io mod ulo................ 272

Ricaricamento della carta......................... 276

Rimozione della carta..................... ....... ... 286

Sostituzione del nastro............................. 288

Annullamento di un lavoro di stampa ....... 291

Configurazione................................................ 292

Parametri.................................................. 293

Codici di controllo .................................. ... 293

Salvataggio delle configurazioni............... 294

Configurazioni di stampa....................... ... 296

Caricamento delle configurazioni ............. 298

Eliminazione delle configurazioni .............300

Configurazione di accensione .................. 302

Raccoglitore Opzionale...................................304

Ubicazione dei componenti

del raccoglitore ......................................... 304

Impostazione del raccoglitor e................... 305

Come caricare e attivare il raccoglitore ....307

Come togliere la carta dal raccoglitore..... 309

Ricerca Guasti ................................................ 311

Eliminazione degli inceppamenti .............. 311

Pulizia della stampante............................. 314

Problemi di qualità di stampa ................... 317

Messaggi d’errore.....................................319

Table of Contents

5 Español .............................................329

Procedimientos Bási co s........ ....... ...... ....... ...... 329

Encendido de la impresora....................... 329

Uso del panel de control........................... 330

Carga del papel........................................ 344

Definición del borde superior

de impresión............................................. 350

Recarga del papel .................................... 354

Descarga del papel .................................. 364

Sustitución de la cinta .............................. 366

Anulación de trabajos de impresión ......... 369

Configuración.................................................. 370

Parámetros............................................... 371

Códigos de control ................................... 371

Memorización de configuraciones............ 372

Impresión de configuraciones .................. 374

Carga de configuraciones ........................ 376

Barrado de configuraciones ..................... 378

Configuración de encendido..................... 380

Opción de Recogedor Mecánico..................... 382

Ubicación de los componentes

del recogedor ........................................... 382

Instalación del recogedor mecánico......... 383

Carga e iniciación de la pila de papel....... 385

Descarga del papel del

recogedor mecánico. ...... ....... ...... ............. 387

Resolución de Problema s............................... 389

Eliminación de atascos de papel.............. 389

Limpieza de la impresor a ................... ...... 392

Problemas de calidad de impresión ......... 395

Mensajes de error .................................... 397

Table of Contents

LineJet™ Printers

Quick Reference Guide

Communication Notices

Federal Communications Commission (FCC) Statement:

This equipment has been tested an d f oun d to comply with th e limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ ment. T his eq uipm ent gen erates, uses , and c an radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Hewlett-Packard responsible for any radio or television interference caused by using other than recommended cabl es and connectors or by unauthori zed changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Canadian Department of Communications Compliance Statement:

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis de conformité aux normes du ministère des Communications du Canada:

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

is not

European Union (EC) Electromagnetic Compatibility Directives:

requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Hewlett-Packard cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Hewlett-Packard option cards.

Dieses Gerät ist bere cht igt in Ü be reinstimmung mit dem de uts ch en EMVG vom 9.Nov.92 das EG-Konformitätszeichen zu furhren.

Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communication and to other electrical or electronic equipment.

This product has been tested and found to comply with limits for Class A Information Te ch nol ogy Equ ipm en t ac cordi ng to CISPR 22/ European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This product is in conformity with the protection

Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von Geräten gilt folgende Bestimmung nach dem EMVG:

Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesminesters für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.

(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4) Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen

Bundespost noch nicht veröffentlict worden.

Hewlett-Packard makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Hewlett-Packard.

Trademarks

Hewlett-Packard, HP, HP in a circle, Hewlett Packard, PCL and HP rounded rectangle are registered trademarks, and LineJet is a trademark of Hewlett-Packard Company.

Taking Care Of Your Printer

Your printer will produce high quality jobs if it is well taken care of. Periodic cleaning, handling the printer properly, and using the correct consumables, such as paper and ribbons, will ensure optimum performance.

Whenever it is necessary to service the printer, remember these important concepts:

• Do not set the forms thickness lever too tightly

Incorrect closure of the forms thickness lever can cause paper jams, ribbon jams with the potential for ribbon damage, smeared ink, or wavy print.

• Do not print beyond the paper width

Excessive printing beyond the paper width will degrade the print quality and can cause hammer bank damage.

• Use only authorized ribbons

Use of incorrect ribbons can lead to ink migration problems, poor print quality, and extensive damage to the printer.

About This Quick Refer ence Guide

This

Quick Refere nce Guide

German, Italian, and Spanish). Turn to the appropriate language and continue.

Hewlett-Packard wants you to feel comfortable using the LineJet printer and this guide. This book has been designed to meet the needs of all users, from beginners to those experienced with line matrix printers.

Follow the directions in this guide and the avoid injury to you and damage to the printer.

has five sections (English, Fr enc h,

User’s Guide

in order to

Cabinet Model Pedestal Model

This guide is divided into four sections: Basic Operating Procedures. How to use the control panel and

load paper and ribbon.

Configuration. How to save, modify, and delete configurations. Power Stacker Option. How to set up and use the Power Stacker

Option. Troubleshooting. How to clear paper jams, clean components,

and troubleshoot.

Conventions

Warnings, Cautions, and Notes

Warning

Caution

Note

Warning messages call attention to situations that could hurt you or damage the equipment.

Conditions that could damage the printer or related equipment.

A note gives you helpful hints about printer operation and maintenance.

Message Display

OFFLINE CONFIG. CONTROL

These boxes show displa y me ss ag es as they appear on the printer.

1 English

Basic Operating Procedures

Warning

Before powering on the printer, make sure it is plugged into the appropriate power source.

Refer to the “Select a Site” section in the

Guide

for information on proper power sources.

Installation

Powering On the Printer

Cabinet Model Pedestal Model

On the cabinet models, the power switch is located on the top left side.

On the pedestal models, the power switch is located on the back left corner.

Push the On (|) switch to power on the printer. Push the Off (O) switch to power off the printer.

Chapter 1 Basic Operating Procedures

When you power on the printer, it runs a self-test. Depending on how the power-up state is configured, the printer will either be online or offline after the test. The default power-up state is offline. When the self-test completes and the software has initialized

successfully “OFFLINE” appears in the display.

OFFLINE CONFIG. CONTROL

If there is a fault du ring t he se lf-test, the s tatus indicato r flas hes an d a specific fault message appears on the display (such as “LOAD PAPER”), also the alarm sounds if it is configured to. See page 85 for information on fault messages.

LOAD PAPER

Using the Control Pan el

Use the control panel to perform routine operations:

• Placing the printer in the online or offline mode

• Advancing or retracting the paper, and setting the top-of-form

• Clearing fault conditions

• Configuring the printer

• Running printer self-tests

Control Panel Layout for Cabinet Models

CLEAR

SHIFT

DOWN

L.P.I. ADJ

PAGE L. ADJ.

RAISE PRINTER COVER TO ACCESS

THESE SWITCHES

SET TOF

ENTER

Using the Control Panel

Status IndicatorMessage Display

ONLINE PCL-II

ON LINE FF VIEWLF

Control Panel Layout for Pedestal Models

Status Indicator

SET TOF

DOWNUP

LPI ADJ

ONLINE PCL-II

CLEAR

SHIFT

NEXTPREV

ENTER

PAGE L. Adj

Message Display

The printer operating modes, message display, s tatus indicator, and control panel keys are described on the following pages.

ON LINE FF VIEWLF

Chapter 1 Basic Operating Procedures

Operating Modes

The printer operates in one of three modes:

• Online Mode. In onlin e mode , th e p r int er can rec ei ve and pri nt

data sent from the host. Press in g the ON LINE key toggles the printer from offline to online mode. The status indicator is lit in online mode.

• Offline Mode. In offline mode, you may perform operator

functions, such as loading paper and setting top-of-form. You may also move through the printer configuration menus. Pressing the ON LINE key toggles the printer from online to offline mode. The status indicator is off in offline mode.

• Fault Mode. In fault mode, a fault condition exi sts that must be

cleared before printing can continue. In fault mode, the status indicator flashes, the alarm beeps (if configured to sound), and a descriptive fault message displays.

The current operati ng mode m ay be s elected via co ntrol pan el keys , or may result from routine operations such as powering on the printer. The current opera ting mode is f requently i ndicated as p art of the printer display message.

Using the Control Panel

Format Conventions

Messages, keys, and indicators are shown as they appear on the control panel. Key combinat ions are indi cated with the plus (+) sign.

For example, “Press

= + >” means to press the = (up) key and the

> (down) key at the same time .

Message Display

Function Displays operating modes, menu options, and fault

messages.

For the location of the Message Display, see the figures on page 19.

Status I n d icator

The status indicator indicates the operating mode:

• On. Status indicator is on continuously when the printer is in

online mode.

• Off. Status indicator is off when the printer is in offline mode.

• Flashing. Status indic ator fla shes if a fault condi tion e xists an d

the printer is in Fault mode. An error message will generally display that describes the error condition.

For the location of the Status Indicator, see the figures on page 19.

Chapter 1 Basic Operating Procedures

ONLINE

Cabinet Model:

Pedestal Model:

Function Toggles the printer between online and offline modes. Action To place the printer in online mode, press once. The

status indicator remains continuously lit. To place the printer in offline mode, press once. The

status indicator turns off.

Result When the printer is in online mode, it is ready to

receive data and control commands from the host computer, and prints the data immediately.

When the printer is in offl ine mode , printing s tops after the current line finishes printing. Communication with the host stops, and you may perform operator functions such as setting the top-of-form or configuring the printer.

Using the Control Panel

FF (Form Feed)

Cabinet Model:

Pedestal Model:

Function Ca uses the paper to a dvance to the to p-of-form on the

next page.

Action In online or offline mode, press and release to

advance the paper to top-of-form on the next page. If there is data in the printer buffers, the data will print and then the paper will move to the next top-of-form.

Other In the fault state, FF does not advance the paper to

the next top-of-form; instead, it will slew the paper 11 inches.

Chapter 1 Basic Operating Procedures

LF (Line Feed)

Cabinet Model:

Pedestal Model:

Function Advances the paper one line at a time. Data in the

print buffer will print before the line feed occurs.

Action With the printer offline, press and release to advance

the paper one line at a time. If there is data in the printer buffer, the data will print

before the line feed occurs. Press and hold to repeat forward paper movement.

Other LF does not operate in the fault or online states.

Using the Control Panel

VIEW (Forms Alignment)

Cabinet Model:

Pedestal Model:

Function In offline or online mode, allows you to view and

adjust the placement of data on the page, or to position the printed material for removal of peel-off labels.

Action With the printer online or offline, press and release to

move paper forward for inspection. The last data printed advances to the tractor area.

Press VIEW a second time to move the pap er back to its previous print position.

If the printer is onli ne and printi ng, p ress VIEW to stop printing. The paper advances. Press 1/72 inch vertically for fine vertical forms alignment. Press VIEW. The paper moves back to the adjusted print position and printing resumes.

= or > to move

Note

Pressing ON LINE a lso m oves the pap er back to its ori gin al prin t position and returns the printer to online.

Chapter 1 Basic Operating Procedures

CLEAR

Cabinet Model:

Pedestal Model:

Function Clears a fault message and changes the printer from

fault mode to offline mode.

Action After correcting the fault, press and release. Result The fault message is cleared, and the printer goes to

offline mode.

Other Moves to the top of the configuration menu when the

printer is in the configuration menus. Cancels data in the buffer. Place the printer offline.

From the host system, stop the print job. Press CLEAR+ENTER. Reset the top-of-form (page 38).

Press SHIFT+CLEAR to reset the PCL-II emulation.

Using the Control Panel

SHIFT

Cabinet Model:

Pedestal Model:

Function Used in conjunction with other keys. Action The printer must be offline to perform the following

functions:

1) Press SHIFT+CLEAR to reset the PCL-II emulation.

2) Press SHIFT+LPI ADJ to access the line spacing menu. Press PREV or NEXT to scroll through the options.

3) Press SHIFT+Page L. Adj to access the form length menu in lines or inches. The page length is selected by lines/page or inches/page, depending on which option is chosen in the PCL-II submenu.

4) Press SHIFT+ 1/72 inch increments.

5) Press SHIFT+ in 1/72 inch increments.

= to micro step the paper upward in

> to micro step the paper downward

Chapter 1 Basic Operating Procedures

SET TOF (Top-of-Form)

Cabinet Model:

Pedestal Model:

Function Sets the top-of-form on the printer. This key is active

only when the printer is offline. It will not operate if the printer is in a fault condition.

Action Raise the forms thickness lever; align the top of the

first print line with the TOF indicator on the tractor; close the forms thickne ss lev er; then pre ss SET TOF. (See page 38 for a complete procedure.)

Result The paper moves down to the print po sition and aligns

to the top-of-form. If there is any data in the input buffer, the paper will

move to the same relative position on the new page corresponding to the last print position. The new topof-form setting is retained in printer memory.

Using the Control Panel

ENTER

Cabinet Model:

Pedestal Model:

Function In the menus, selects the currently displayed option

value as the active value.

Action When the display shows the desired conf iguration

value, press and release to select that value as th e active value. An aste risk (*) appears ne xt to the active value in the display.

The ENTER key must be unlocked before you can use it to select option values. To unlock the ENTER key, press To relock the ENTER key, press = + > a second time.

Other Starts and stops printer tests, and starts a

configuration or a Symbol Set printout. Press ENTER to start a printer test (or configuration Symbol Set printout). Press again to stop the printer test.

= + > at the same time from offline mo de.

Chapter 1 Basic Operating Procedures

UP and DOWN (

Cabinet Model:

Pedestal Model:

Function 1) When the printer is offline, it moves between the

Action 1) In the configuration menus, press

= and >

different levels in the configuration menu.

2) When the printer is on line and in view, i t m ove s t he paper up or down in 1/72 inch increments for fine vertical forms alignment.

)

= to move to a

higher level in the menu struc ture. Pre ss > to move to a lower level in the menu structure.

2) When online, press VIEW. Press up and down. When of fline, SHIFT+= or SHIFT+> wi ll move up and down.

Other When the printer is offline, press

simultaneously to lock or unlock the ENTER key.

= or > to move

= and >

Using the Control Panel

PREV and NEXT (

Cabinet Model:

Pedestal Model:

Function 1) Moves between the options on the current level of

the configuration menu.

2) Performs a soft reset.

Action 1) In the configuration menu, press

backward or press < to scroll forward through menu selections on the same level.

2) When the printer is offline, press of the LP+ emulation is performed, and the printer buffers are cleared.

; and <

)

; to scroll

; + <. A soft reset

Chapter 1 Basic Operating Procedures

Loading Paper

This procedure shows you how to load paper into an empty printer. Make sure the printer is powered on.

1. Open the printer cover.

Tractor Door

Forms Thickness Lever

2. Raise the forms thickness lever as far as it will go.

3. The display indicates “CLOSE PLATEN” and the printer may

beep if alarm is enabled.

4. Open both tractor doors.

5. Unload the current paper, if necessary (page 52).

6. Open the cabinet front door.

EDGE OF PAPER

BOX

7. Align the paper supply with the label on the floor. Ensure that

the paper pulls freely from the box.

Loading Paper

Cabinet Model Pedestal Model

Paper Slot is 8” below printer base

Paper Slot

Feed the paper up through the paper slot inside the cabinet

and behind the ribbon mask. The ribbon mask is shown on the ribbon path diagram located on the shuttle cover on the printer. Hold the paper to prevent it from slipping down through the paper slot.

Tractor Door

Paper

Ribbon Path Diagram

9. Load the paper on the left tractor and close the tractor door.

Chapter 1 Basic Operating Procedures

Paper Scale

Normally, you should not need to adjust the position of the left

10.

tractor. If adjustment is necessary, unlock the left tractor. Slide

the tractor until it is directly to the left of the number “1” on the paper scale and lock it. You can also use the paper scale to count columns.

Caution

Note

To avoid damage to the printer caused by printing on the platen, always position the le ft tractor unit directly to the left

of the “1” mark on the paper scale.

Paper Support

11. Move the paper supports as necessary to support the paper

through the tractor area.

The placement of the paper supports will help the movement of the paper and reduce the possibility of paper jams.

Loading Paper

Tractor Door

Tractor Lock

Load the paper onto the right tractor sprockets and close the

12.

tractor door.

13. If necessary, unlock and slide the right trac tor to rem ov e pa per

slack or to adjust for various paper widths. Then, lock the tractor.

Horizontal Adjustment Knob

14. Af ter both tractors are secured, you may use the horizontal

adjustment knob to make fine horizontal paper adjustments.

Chapter 1 Basic Operating Procedures

Cabinet Model

Lower Paper Guide

15.

• On pedestal models:

Pedestal Model

Lower Paper Guide

Using the vertical position knob, feed the paper into the rear of the printer.

Guide the paper over the lower paper guide and through the slot in the top cover.

• On standard cabinet models:

Make sure the paper passes easily into the rear paper stack area.

• On stacker equipped cabinet models:

Make sure the paper feeds through the stacker paper throat.

16. Press FF several times to make sure the paper feeds properly

beyond the tractors and over the lower paper guide. Feed sufficient paper to ensure the paper stacks correctly.

17. Lower the forms thickness lever.

18. Close the cabinet front door.

19. Press the CLEAR key to clear the paper out fault.

20. Close the printer cover.

Loading Paper

Note

The display should now i ndicate “OFF LI NE”. If not, there ma y be another fault requiring correction.

Start the paper stack.

21.

• On pedestal models:

Ensure paper folds in the paper bask et such that the paper lies with its natural folds.

• On standard cabinet models:

Open the cabinet rear door and ensure that the paper rests on the base and lies with its natural folds.

• On stacker equipped models:

Proceed to “Loading and Starting the Paper Stack” on pag e 73.

Chapter 1 Basic Operating Procedures

Setting Top-Of-Form

The top-of-form setting determines where the first line of print appears on a page. Be sure to set the top-of-form under the following condition s:

• Before each new print job

• After loading paper

• After clearing a paper jam

1. Make sure the printer is in offline mode. (Press ON LINE to

toggle from online to offline mode.)

Forms Thickness Lever

2. Open the printer cover and raise the forms thickness lever. (If

the cover and lever are already raised, go directly to Step 4.)

3. Press CLEAR to turn off the alarm.

You can set the top-of-form with the indicator on the tractor. If you have a cabinet model, yo u can also use the lab el on the paper pat h. See the following pages.

Setting Top-Of-Form

Using the TOF indicator on the Tractor:

Note

TOF Indicator

Vertical Position Knob

Perforation

4. Locate the TOF indicator on the left or right tractor.

5. Turn the vertical position knob to align the top of the first print

line with the TOF indicator. The TOF indicator is the small tab located on the left or right tractor gate. The TOF indicator should point to the top of the designated first print line.

The first print line on the form should be 1/2 inch or more from the perforation for maximum print quality.

Chapter 1 Basic Operating Procedures

Using the TOF label on the paper path:

TOF Label

Perforation

6. Align the perforation with one of the markers on the TOF label.

For example, if you have 16" forms, align the perforation with the 16" mark on the label.

Setting Top-Of-Form

Thin Paper

Medium Paper

Thick Paper

Lower the forms thickness lever. Set it to match the paper

thickness. The A-B-C scale corresponds approximately to 1-, 3-, and 6part paper thickness. Adjust unti l you have the desire d print quality.

Caution

Do not set the forms thickness lever too tightly; excessive friction can cause paper jams, ribbon jam s with potential for ribbon damage, smeared ink, or wavy print.

8. Press CLEAR to clear the fault condition.

9. Press SET TOF. The paper moves down to the print position

and aligns to the top-of-form. If there is any data in the input buffer, the paper moves to the

same relative position on the new page corresponding to the last print position. The ne w top- of-form s etting is ret ained in the printer memory.

10. Press ON LINE and close the printer cover.

Chapter 1 Basic Operating Procedures

Reloading Paper

Follow this procedure when “LOAD PAPER” displays. (This message occurs when the last sheet of paper passes through the paper slot.) Use this procedure to reload paper without removing the last sheet of the old paper supply.

Forms Thickness Lever

1. Raise the printer cover. Raise the forms thickness lever as far

as it will go. Press CLEAR to turn off the alarm. Do not open the tractor doors or remove the existing paper.

EDGE OF PAPER

BOX

2. Open the cabinet front door. Align the paper supply with the

label on the floor. Ensure that the paper pulls freely from the box.

Reloading Paper

Cabinet Model Pedestal Model

Paper Slot is 8” below printer base

Paper Slot

Locate the paper slot inside the cabinet and feed the paper up

through the slot.

Note

It may be easier to feed one corner of the new paper up through the slot first. When this corner can be grasped from the top, rotate the paper back to the normal pos ition. If ne cessary , gently press the existing paper back.

Hold the paper to prevent it from slippi ng down and throu gh the paper slot.

If you are using multi-part paper and it is too thick for the new paper to be loaded over the existing paper, go to step 12.

Chapter 1 Basic Operating Procedures

New Paper

Pull the new paper above and behind the ribbon mask, but in

front of the existing paper. (The ribbon mask location is shown on the ribbon path diagram.) If necessary, gently press the existing paper back. Align the top edge of the new paper with the top perforation of the existing paper.

5. Load the new pap er over the ex isting pa per. Open a nd load the

tractors one at a time to prevent the paper from slipping.

Existing Paper

Note

Ensure that the top edge of the new paper lines up with the top perforation of the existing paper.

Reloading Paper

Thin Paper

Medium Paper

Thick Paper

Lower the forms thickness lever. Set it to match the paper

thickness. The A-B-C scale corresponds approximately to 1-, 3-, and 6part paper thickness. Adjust unti l you have the desire d print quality.

Caution

Do not set the forms thickness lever too tightly; excessive friction can cause paper jams, ribbon jam s with potential for ribbon damage, smeared ink, or wavy print.

7. Press CLEAR to clear the “LOAD PAPER” fault message from

the Liquid Crystal Display.

8. Press FF several times to make sure the paper feeds properly

beyond the tractors and over the lower paper guide. Feed sufficient paper to ensure the paper stacks correctly.

9. Close the printer cover. Close the cabinet front door.

10. Press ON LINE to place the printer in online mode a nd resum e

printing.

Chapter 1 Basic Operating Procedures

On cabinet models : O pe n th e c ab ine t rear door. Make su re t he

11.

paper is aligned with the label in the output area (inside the cabinet). Close the front and rear doors. Close the platen and printer cover.

Perform steps 12 through 28 only if you are unable to load the new paper over the existing paper in step 3.

12. Open both tractor doors.

13. Remove the paper from the tractors. Allow the paper to fall in to

the paper supply area.

Reloading Paper

Cabinet Model Pedestal Model

Paper Slot is 8” below printer base

Paper Slot

Feed the paper up through the paper slot inside the cabinet.

14.

Hold the paper to prevent it from slipping down through the paper slot.

Tractor Door

Paper

15. Pull the paper above and behind the ribbon mask. (The ribbon

mask location is shown on the ribbon path diagram.)

16. Load the paper on the left tractor and close the tractor door.

Chapter 1 Basic Operating Procedures

Paper Scale

Normally, you should not need to adjust the position of the left

17.

tractor. If adjustment is necessary, unlock the left tractor. Slide the

tractor until it is directly to the left of the number “1” on the paper scale and lock it. (You can also use the paper scale to count columns.)

Caution

To avoid damage to the printer caused by printing on the platen, always position the le ft tractor unit directly to the left

of the “1” mark on the paper scale.

Paper Support

18. Move the paper supports as necessary to support the paper

through the tractor area.

Reloading Paper

Tractor Door

Tractor Lock

Unlock the right tractor. Load the paper onto the s proc k ets an d

19.

close the tractor door. If necessary, slide the right tractor to remove paper slack or to adj ust for va rious pape r widths. Then, lock the tractor.

Horizontal Adjustment Knob

20. Af ter both tractors are secured, you may use the horizontal

adjustment knob to make fine horizontal paper adjustments.

Chapter 1 Basic Operating Procedures

Cabinet Model

Lower Paper Guide

21.

22. Press FF several times to make sure the paper feeds properly

23. On cabinet models : O pe n th e c ab ine t rear door. Make su re t he

Pedestal Model

Lower Paper Guide

On pedestal models: Using the vertical position knob to move the paper up, guide the paper over the lower paper guide and through the slot in th e top cover.

beyond the tractors and over the lower paper guide. Feed sufficient paper to ensure the paper stacks correctly.

paper is aligned with the label in the output area (inside the cabinet). Close the front and rear doors.

Reloading Paper

TOF Indicator

Vertical Position Knob

Align the top of the first print line with the TOF indicator on the

24.

tractor by rotating the vertical position knob.

Thin Paper

Medium Paper

Thick Paper

Perforation

25. Lower the forms thickness lever. Set it to match the paper

thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6part paper thickness. Adjust unti l you have the desire d print quality.)

26. Press CLEAR to clear any fault messages (such as “LOAD

PAPER”) from the Liquid Crystal Display.

27. Press SET TOF. The top-of-form you have set moves down to

the print position. If there are data in the buffer, the paper moves forward to the last print position on the next page.

28. Press ON LINE and close the printer cover.

Chapter 1 Basic Operating Procedures

Unloading Paper

1. Press ON LINE to place the printer in offline mode. Open the

printer cover.

Perforation

2. Open the cabinet front door.

3. Tear off the paper at the perforation if it is not at the end of the

paper.

4. Press FF several times to eject the paper.

5. Press the CLEAR key to silence the audible alarm, if

necessary.

Tractor Door

Caution

Forms Thickness Lever

If you need to pull the paper down through the paper slot, do not forget to raise the forms thickness lever as far as it will go.

Unloading Paper

Caution

Cabinet Front Door

Gently pull the paper through the paper slot, especially when using label stock, because labels can detach and adhere to the printer, where only a Hewlett-Packard Customer Service Engineer can remove them.

Cabinet Model Pedestal Model

Remove the stacked paper from the cabinet floor.

7. Close the cabinet front door.

8. Close the printer cover.

9. Continue on to page 32 to load new paper.

Chapter 1 Basic Operating Procedures

Replacing the Ribbon

Use only the following authorized ribbons.

Table 1. Printer Ribbons

Part

Number

Standard Ribbon Kit (60 yards) C3207A Standard Ribbon Kit (100 yards) C3208A

OCR Ribbon Kit (60 yards) C3209A OCR Ribbon Kit (100 yards) C3210A

1. Press ON LINE to place the printer in offline mode. Open the

printer cover.

Hub Latch

Cabinet

Models

ää

Forms Thickness Lever

Pedestal

Models

2. Remove the old ribbon:

a. Raise the forms thickness lever as far as it will go. b. Press the hub latches inward and lift the ribbon spools off

the hubs. Lift the ri bbon o ut of the rib bon p ath. Ref er to th e ribbon path diagram on the shuttle cover.

c. Discard the old ribbon.

Replacing the Ribbon

If necessary, clean the interior of the printer. (See page 80.)

Caution

Hub Latch

Hammer Bank Cover

Ribbon Mask

Ribbon Guide

4. Install the new ribbon:

a. With the ribbon to the outside, place the full spool on the

right hub. Press down on the spool until the hub latch snaps in place.

b. Thread the ribbon around the ribbon guide and along the

ribbon path. Refer to the ribbon path diagram on the shuttle cover. Be sure to thread the ribbon between the hammer bank cover and the ribbon mask.

The ribbon must not be twisted. A twisted ribbon can lower print quality, shorten ribbon life, or cause paper jams.

c. Place the empty spool on the left hub. Press down on the

spool until the hub latch snaps into plac e.

d. Hand-turn the left spool to make sure the ribbon tracks

correctly in the path and ribbon guides.

Chapter 1 Basic Operating Procedures

Thin Paper

Medium Paper

Thick Paper

Lower the forms thickness lever. Set it to match the paper

thickness you are using. The A-B-C scale corresponds approximately to 1-, 3-, and 6part paper thickness. Adjust until you have the desired print quality.

Caution

Do not set the forms thickness lever too tightly; excessive friction can cause paper jams, ribbon ja ms with poten tial for ribbon damage, smeared ink, or wavy print.

6. Close the printer cover.

7. Press ON LINE to return the printer to online mode.

Ordering Ribbons

Ribbons for the LineJet printers can be ordered in the U.S.A. by calling Hewlett-Packard at 1-800-538-8787.

Customers outside the U.S.A. should contact their local HewlettPackard sales and support office for ordering information.

Cancelling a Print Job

The purpose of this function is to stop the printi ng of unwante d data when print jobs are cancelled from the host system.

This first procedure only clears all the data in the buffer and does not change the current configuration.

1. Place the printer offline.

2. From the host system, stop the print job.

3. Simultaneously press the ENTER + CLEAR keys.

This second procedure clears all data in the buffer and returns the printer to the power-up configuration. The result is the same as powering the printer off and then on.

1. Place the printer offline.

2. From the host system, stop the job.

3. Simultaneously press the PREV + NEXT keys to reboot the

printer.

Note

If the print job is not stopped from the host system before cancelling data o r reboot ing th e pr inter, t he prin t job w ill conti nue with data missing when the printer returns online. Exercise caution to prevent unwanted data loss occurrences as this function is active only in an offline condition and sets the current paper position as the top-of-form. The purpose of this function is to eliminate the necessity of printing unwanted data when print jobs are cancelled.

Chapter 1 Configuration

Configuration

The following pages describe how to save, print, load and delete entire configurations, as well as how to select a power-up configuration.

A configuration is a group of parameter settings. For example:

• 8 lpi

• 10 cpi

• Data processing typeface, etc.

Nine configurations are available. Your printer has a preset factory configuration which cannot be changed or deleted, configuration 0. Configurations 1 through 8 are provided so you can store custom configurations to meet specific print job requirements.

To create a custom configurat ion, mod ify any printer par ame ters as needed from the default values, then save the modified

configuration (as number 1 through 8) using the “Save Config.” menu option.

Once you have defined and saved a configuration to nonvolatile memory, it will not be lost if you power off the printer. You can load or delete configurations ; you can also modi fy and overwrite (res ave) them.

However, to power-up in a partic ular conf igurati on, it must be s aved as the power-up configuration.

Parameters

Printer parameters are settings su ch as line spa ci ng (lpi ), characters per inch (cpi), typeface, etc. You can change a parameter by pressing keys on the control panel or by sending a control code from the host computer.

A parameter such as 8 lpi is effective as long as the printer is on. To save the 8 lpi par ameter, you must us e the con trol pa nel a nd save it as part of a configuration.

To learn more about the configuration menus and how to change individual parameters such as line spacing, typeface, etc., refer to the

User’s Guide

emulation.

or the technical reference manual for each

Control Codes

Control codes override parameters that were set with the control panel. For example, if you set line spacing to 6 lpi with the operator panel, and application software later changed this to 8 lpi with a control co de, then 8 lpi would be the new, active parameter.

Chapter 1 Configuration

Saving Configurations

You can save up to eight unique configurations. They are stored in memory and will not be lost if you turn off the printer.

Configuration 0 is the factory-preset configuration and cannot be modified or deleted.

Note

To overwrite an existing configuration, first set the “Protect Configs.” to disable. Do not change the configuration of your printer until you are familiar with the procedures described in the

User’s Guide

1. Press ON LINE to place the printer offline. Raise the printer

cover.

OFF LINE CONFIG. CONTROL

2. Press = + > simultaneously to unlock the control panel. The

message “UNLOCKED” displays briefly.

ENTER SWITCH UNLOCKED

OFF LINE CONFIG. CONTROL

3. Press >.

CONFIG. CONTROL Load Config.

4. Press < repeatedly until you reach the Save Config.

parameter.

CONFIG. CONTROL Save Config.

5. Press >.

Save Config. 1*

Saving Configurations

Press ; or < until the desired configuration number (1-8)

displays.

Save Config. 2

7. Press ENTER to select the value. An asterisk (*) appears next

to the value in the display. Your active configuration is now saved as configuration 2.

Save Config. 2*

8. Press = + > simultaneously to lock the control panel. The

message “LOCKED” displays briefly.

ENTER SWITCH LOCKED

9. Press ON LINE . Clos e the printer cover. Th e p rin ter is ready to

resume printing.

ONLINE

Chapter 1 Configuration

Printing Configurations

The configuration printout lists the stored configuration parameters (line spacing, forms length, etc.). You can print the following configurations: current, factory, power-up, the customized configurations (1-8), or all of the configurations.

Note

To print a configuration, it mu st be stored in memory . Otherw ise , the message “CONFIG. DOES NOT EXIST/Save First” displays.

1. Press ON LINE to place the printer offline. Raise the printer

cover.

OFFLINE CONFIG. CONTROL

2. Press = + > simultaneously to unlock the control panel. The

message “UNLOCKED” displays briefly.

ENTER SWITCH UNLOCKED

OFFLINE CONFIG. CONTROL

3. Press >.

CONFIG. CONTROL Load Config.

4. Press < repeatedly until you reach the Print Config. parameter.

CONFIG. CONTROL Print Config.

5. Press >.

Print Config. Current*

Printing Configurations

Press ; or < until the desired option displays.

Print Config. Factory*

7. Press ENTER. The configuration prints. Tear off the

configur ation printout.

OFFLINE CONFIG. CONTROL

8. Press = + > simultaneously to lock the control panel. The

message “LOCKED” displays briefly.

ENTER SWITCH LOCKED

9. Press ON LINE. Close the printer cover. Save the printout in a

safe place. The printer is ready to resume printing.

ONLINE

Chapter 1 Configuration

Loading Configurations

While the printer is on, you can load any of the eight customized configurations or the factory default configuration.

The configuration you load will remain in ef fect as long as the printer is on. When you turn the power off and then back on, the designated power-up configuration loads. See page 68.

Note

In order to load a c onfigu ration, it m ust be saved first. Otherwi se, the message “CONFIG. DOES NOT EXIST/Save First” displays.

1. Press ON LINE to place the printer in offline mode. Open the

printer cover.

OFFLINE CONFIG. CONTROL

2. Press = + > simultaneously to unlock the control panel. The

message “UNLOCKED” displays briefly.

ENTER SWITCH UNLOCKED

OFFLINE CONFIG. CONTROL

3. Press >.

CONFIG. CONTROL Load Config.

4. Press >.

LOAD CONFIG. 0*

5. Press ; or < until the configuration you want to load displays.

LOAD CONFIG. 2

Loading Configurations

Press ENTER.

Loading Saved Configuration

Load Config. 2*

7. Press = + > simultaneously to lock the control panel. The

message “LOCKED” displays briefly.

ENTER SWITCH LOCKED

8. Press ON LINE and close the printer cover. The printer is

ready to resume printing.

ONLINE

Chapter 1 Configuration

Deleting Configurations

You can delete any of your customized configurations. The factory preset configuration 0 cannot be deleted.

Note

In order to delete a configuration, it must be saved first. Otherwise, the message “CONFIG. DOES NOT EXIST/Save First” displays.

1. Press ON LINE to place the printer offline. Open the printer

cover.

OFFLINE CONFIG. CONTROL

2. Press = + > simultaneously to unlock the control panel. The

message “UNLOCKED” displays briefly.

ENTER SWITCH UNLOCKED

OFFLINE Config. Control

3. Press >.

CONFIG. CONTROL Load Config.

4. Press < repeatedly until you reach the Delete Config.

parameter.

CONFIG. CONTROL Delete Config.

5. Press >.

Delete Config. 1*

6. Press ; or < until the configuration you want to delete

displays.

Delete Config. 3

Deleting Configurations

Press ENTER.

Deleting Configuration

Delete Config. 3*

8. Press = + > simultaneously to lock the control panel. The

message “LOCKED” displays briefly.

ENTER SWITCH LOCKED

9. Press ON LINE and close the printer cover. The printer is ready

to resume printing.

ONLINE

Chapter 1 Configuration

The Power-Up Configuration

When you power on the printer for the first time, it loads configuration 0, the factory default configuration.

If you save a configuration, such as configuration 1, and turn the power off and then back on, the printer will load the designated power-up configuration, not the last saved configuration.

For your convenience, you can specify which configuration (0-8) should be the power-up configuration.

Note

In order to select a pow er-up con figuration , it must b e saved firs t. Otherwise, the message “CONFIG. DOES NOT EXIST/Save First” displays.

1. Press ON LINE to place the printer offline. Open the printer

cover.

OFFLINE CONFIG. CONTROL

2. Press = + > simultaneously to unlock the control panel. The

message “UNLOCKED” displays briefly.

ENTER SWITCH UNLOCKED

OFFLINE CONFIG. CONTROL

3. Press >.

CONFIG. CONTROL Load Config.

4. Press < repeatedly until you reach the Power-Up Config.

parameter.

CONFIG. CONTROL Power-Up Config.

The Power-Up Configuration

Press >.

Power-Up Config. 0*

6. Press ; or < until the configuration you want displays.

Power-Up Config. 4

7. Press ENTER.

Loading Saved Configuration

Power-Up Config. 4*

Note

The selected power-up configuration does not replace the current configuration.

8. Press = + > simultaneously to lock the control panel. The

message “LOCKED” displays briefly.

ENTER SWITCH LOCKED

9. Press ON LINE and close the printer cover. The printer is

ready to resume printing.

ONLINE

Chapter 1 Power Stacker Option

Power Stacker Option

This section explains how to set up and use the power paper stacker and applies to printers with the power stacker installed.

The power stacker is a verticall y movable paper guide which di rects the paper from the printer to the paper stack.

Power Stacker Component Locations

Familiarize yourself with the names and locations of the components shown in the following illustration before operating the power stacker.

Paper Length Indicator

Bearing Br acket

Pinch Rollers

Throat

Rear Control Panel

Motor Bracket

Wire Paper Tent

Paddle Shaft

Alignment Rod (2)

Setting Up the Power Stacker

1. Turn the printer on.

2. On the rear control panel, press the ON LINE key to take the

printer offline. Then press the STACKER UP key and wait for the stacker to reach its maximum travel point.

Rails

Wire Paper Tent

Alignment Rod (2)

3. Make sure the wire paper tent is in the base of the stacker with

the alignment rods against the paper stacker rails.

Chapter 1 Power Stacker Option

Set the desired paper length (5-12 inch range), as follows:

Grasping the paddle shaft, push or pull toward the front or the rear of the printer, setting the desired paper length by aligning the indicator notch on the be aring bracket w ith the paper le ngth indicator.

5. Continue with the “Loading and Starting Paper Stack” section.

Loading and Starting the Paper Stack

Loading and Starting the Paper St ack

1. If the pa per is not a lready locat ed in th e print mecha nism, go to

“Loading Paper” on page 32.

2. Make sure the printer is offline. If it is not, then press ON LINE

and take the printer offline.

3. Using the rear control panel, press the STACKER UP key and

wait for the paper guide to reach the top of its travel.

4. Press the PAPER ADVANCE key and hand feed the paper

until paper reaches the wire tent and there is an excess of 3-5 pages. Be certain the paper passes through the paper stacker throat.

Chapter 1 Power Stacker Option

Stack the 3-5 sheets of paper on top of the wire paper tent,

making sure the paper lies with the natural folds.

6. Press the ON LINE key, from either the front or rear panel, to

return the printer to its online state.

The stacker frame then returns to its proper position for printing.

7. Check that the paper is still centered between the paper

guides.

8. Close the cabinet rear door.

9. If necessary proceed to “Setting Top-Of-Form” on page 38.

10. You are now ready to print.

Unloading Paper from Power Stacker

Removing All Paper from the Printer:

1. Unload paper from the print mechanism following the

procedure on page 52.

2. Open the cabinet rear door.

3. Using the rear panel, press STACKER UP and wait for the

stacker to reach the t op of its travel.

Note

4. Remove the paper from the rear of the printer.

5. Close the cabinet rear door.

If the paper is not to be removed from the print mechanism, use the following procedure.

Chapter 1 Power Stacker Option

Removing Paper from the Power Stacker Only:

1. Open the cabinet rear door.

2. Using the rear co ntrol panel, press ON LINE to take the printer

offline.

3. Press STACKER UP and wait for the stacker to reach the top

of its travel.

4. Open the printer top cover.

5. Tear the pape r off at the firs t perfor ation a bove the tractor s and

let the paper fall back through the open power stacker throat.

6. From the rear of the printer, making sure the paper lies with its

natural folds, lay the paper on top of the paper stack.

7. Remove the paper from the rear of the printer.

8. Close the cabinet rear door and the top cover.

T rou blesho otin g

Clearing Paper Jams

Perform the following steps to clear a paper jam.

Clearing Paper Jams

Caution

Note

Be careful when pulling any paper backward through the paper path, especially when using labe l stock. If you are not careful, labels may detach and adhere to the printer within the paper path, where only a Hewlett-Packard Customer Service Engineer can remove them.

To clear a paper jam you will need to move the paper vertically by hand. This will cause the printer to lose synchronization between the physical top o f form of the pape r and the to p of fo rm in the printer.

1. Open the prin ter cov er.

Tractor Door

Forms Thickness Lever

2. Raise the forms thickness lever as far as it will go.

3. Open both tractor doors.

Chapter 1 Troubleshooting

Remove the paper from the tractors to check the paper path

and tractors for jammed or torn paper. Remove any pieces of paper by turning the vertical position knob.

5. Check that the ribbon mask has not been deformed in such a

way as to block the paper path. If the ribbon mask is damaged or bent, contact a Hewlett-Packard Customer Service Engineer.

6. Gently pull the paper up through the paper slot to get the

jammed paper above the tractors.

Clearing Paper Jams

TOF Indicator

Perforation

Vertical Position Knob

Load the paper onto the sprockets and close the tractor doors.

8. If you do not need to have your print job synchronized with the

top of form, continue to step 17.

9. Align the top of the first print line of the second clean form with

the TOF indicator on the tractor by rotating the vertical position knob.

10. Lower the forms thickness lever. Set it to match the paper

thickness.

11. From the host system, stop the print job.

12. Press the CLEAR key to clear the fault.

13. Press the ENTER + CLEAR keys to cancel data in the printer

buffer.

14. Press the SET TOF key.

15. Close the printer cover.

16. Press the ON LINE key.

17. From the host system, restore your job from the page

incorrectly printed.

Caution

Check that the paper stacks correctly with the crumpled paper.

Chapter 1 Troubleshooting

Cleaning The Printer

Periodic cleaning ensures efficient operation and clear print quality.

Warning

Caution

Disconnect the power source before cleaning the printer.

Cleaning Exterior of Cabinet

Clean the outside of the cabinet with a soft, lint-free cloth and mild detergent. Dish washing liquid works well. Do not use abrasive powders or chemical solvents. Clean the windows with plain water or mild window cleaner.

Always apply the cleaning solution to the cloth; never pour cleaning solution directly onto the printer.

Cleaning Inside the Cabinet

Over time, it is normal for particles of paper and ink to accumulate inside the printer. Paper dust and ink build-up must be removed periodically to avoid degraded print quality. To clean the interior of the printer, perform the following steps.

To avoid damage to the printer, be extremely careful when vacuuming and dusting around the hammer bank and surrounding areas.

Power off the printer and unplug the power cord.

2. Unload the paper supply (page 52).

3. Remove the ribbon (page54).

Ribbon Path Diagram

Cleaning The Printer

Splined Shaft

Hammer Bank (hidden)

Ribbon Guide

Base Pan

4. Using a soft-bristled, non-metallic brush, remove dust particles

from the paper path, ribbon guides, and ribbon path. Refer to the ribbon path diagram on the shuttle cover.

5. Brush and vacuum accumulated dust or residue, especially in

the tractor and base pan areas, and around the exterior of the hammer bank.

6. Wipe the splined shaft with a soft cloth.

7. Using a cloth dampened with anhydrous alcohol (no water),

clean the ribbon guides. Do not let alcohol drip into the hammer bank.

Chapter 1 Troubleshooting

Brush and vacuum inside the lower c abinet.

Wipe the lower cabinet interior with a clean, lint-free cloth damp (not wet) with water and mild detergent.

9. Dry the interior with a dry, clean, lint-free cloth.

10. Install the ribbon (page 54).

11. Load the paper (page32).

Solving Print Quality Problems

Solving P r int Q ua l ity Pr ob lems

If you are having print quality problems, locate your printer problem in Table 2 and do the C o rrec tiv e Ac tio n. If more than one correc t iv e action task is listed, test the printer after each task. If the problem persists, contact your Hewlett-Packard Customer Service Engineer.

Table 2. Troubleshooting

Problem Corrective Action

Poor print quality:

dark print light print light print on half the page missing dots or characters smeared print wavy vertical lines

Torn or damaged forms 1. Reset the forms thickness lever for

Loss of forms position Set the forms thickness lever for

Asterisk does not appear after you change a con figuratio n parameter with the ENTER key.

1. Adjust the forms thickness lever setting. (Print quality can be affected if it is too loose or too tight.)

2. Adjust the paper tension horiz ontally by moving the right tractor. (Print quality can be affected if it is too loose or too tight.)

3. Make sure the ribbon threads around the ribbon guides and between the hammer bank cover and ribbon mask, as shown on the ribbon path diagram. Turn the ribbon spools to ensure that the ribbon tracks correctly in the ribbon path.

4. Clean the printer (page80).

5. Replace the ribbon (page 54) with an approved ribbon.

thicker paper.

2. Check the paper slot for foreign material.

3. Adjust the horizontal paper tension.

thicker paper. With the printer off-line, press UP and

DOWN simultaneously so that the

display reads “UNLOCKED.” Display the configuration option you want to change. Press ENTER when the op tion is on the message display.

Chapter 1 Troubleshooting

Table 2. Troubleshooting (continued)

Problem Corrective Action

The configuration printout does not represent configuration parameters selected and changed.

Lost dots (incompletely formed characters)

Horizontally or vertically misaligned character positions

Erratic character height Vertically deformed print

Verify that you have saved the current configuration (page60).

1. Lower the forms thickness lever.

2. Clear the paper path of any obstructions.

3. If problems persist, contact your Hewlett-Packard Customer Service Engineer.

Fault Messages

When a fault condition occurs, the status indicator flashes, the alarm sounds, and a specific message appears in the display. When this happens, correct the fault immediately.

You can correct most faul ts by performing a simple pro cedure, su ch as clearing a paper jam o r relo ad ing paper. The following p ag es lis t common fault messages and explain how to correct the fault conditions.

For more serious faults, indicated by an asterisk (*) following the fault message, a Hewlett-Packard Customer Service Engineer will be needed. For error messages not covered in this guide, refer to your

Maintenance Manual.

Note

Faults indicated by an asterisk (*) prevent further printer operation, and the printer power must be turned off to clear the fault.

Perform the following steps to clear a fault message after you have corrected the fault condition:

1. Press CLEAR, then ON LINE to continue printing.

2. If the fault message reappears, turn the printer power off, wait

15 seconds, then turn the printer back on. Run your print job again. If the message does not reappear during printing, no further attention is required . If the fault message reap pea rs, go to step 3.

3. Press ON LINE again and resume printing. If the message

does not appear, no further attention is required. If the message reappears, call your Hewlett-Packard Customer Service Engineer.

Chapter 1 Troubleshooting

8.5V PWR FAIL*

Internal power failure. Contact your Hewlett-Packard Customer Service Engineer.

15V CTL FAIL*

Controller voltage failure. Contact your Hewlett-Packard Customer Service Engineer.

23.5V CTL FAIL*

Controller voltage failure. Contact your Hewlett-Packard Customer Service Engineer.

48V PWR FAIL*

Internal power failure. Contact your Hewlett-Packard Customer Service Engineer.

BUFFER OVERFLOW

Host sends data after the printer buffer is full (serial interface). Check your serial host interface parameter settings; if necessary, adjust them so that they match the settings of the attached host.

Fault Messages

CLEAR PAPER JAM

Clear jam and reload paper (page 77). If this message recurs, contact your Hewlett-Packard Customer Service Engineer.

CLOSE PLATEN

The forms thickness lever is open. Close the forms thickness lever.

FRAMING ERROR

Serial framing error (serial interface). Check your serial host interface parameter settings; if necessary, adjust them so that they match the settings of the attached host.

HAMMER COIL BAD

Coil # failed current test at power-up. Record message, clear to continue printing, and contact your Hewlett-Packard Customer Service Engineer.

LOAD PAPER

Printer is out of paper. Load paper.

Chapter 1 Troubleshooting

OFFLINE / DATA IN BUFFER

Indicates the printer has unprinted data in the buffer. This can be cleared by printing the data, cancelling the data, or resetting the printer.

PARITY ERROR

Parity error (serial interface). Check your serial host interface parameter settings; if necessa ry, adjus t them so that they m atch the settings of the attached host.

RIBBON DRIVE

Controller does not det ect ribbon drive motor. Contac t yo ur HewlettPackard Customer Service Engineer.

SECURITY CODE VIOLATION

Security code of PAL on controller board does not match code of firmware on the controller board. Contact your Hewlett-Packard Customer Service Engineer.

SHUTTLE JAM

No shuttle movement or shuttle moving at wrong speed. Check for obstruction to shuttle, a twisted ribbon, or forms thickness lever closed too tightly. If fault source is not apparent, contact your Hewlett-Packard Customer Service Engineer.

Fault Messages

STACKER FULL

Paper stacker has reached full capacity. Check amount of paper in stacker and remove paper to continue printing.

STACKER FAULT*

Failed motor circuit. Contact your Hewlett-Packard Customer Service Engineer.

STACKER JAM

Jammed paper, or foreign object, in unit’s travel path.

Chapter 1 Troubleshooting

Imprimantes de la gamme LineJet

Guide de référence rapide

Conseils d’utilisat ion de votre Impri mante

Votre imprimante accomplira des tâches de haute qualité à condition qu'elle fasse l'ob jet d'u n entreti en soig neux. U n nettoy age périodique, une manipulation correcte, et l'utilisation des consommables adéquats, tels que le papier et les rubans, garantiront des performances optimales.

A chaque intervention sur l'imprimante, rappelez-vous ces notions essentielles :

• Ne serrez pas trop le levier de réglage d'épaisseur du

papier.

Une mauvaise fermeture du levier de réglage d'épaisseur du papier est suscepti ble de prov oquer des b ourrages pa pier ain si que des bourrages du ruban, pouvant entraîner une détérioration du ruban, une impression défectueuse ou des bavures.

• N'imprimez pas au-delà de la largeur du papier.

Une impression en dehors de la largeur du papier dégraderait la qualité d'impression et pourrait détériorer la rangée de marteaux.

• Utilisez exclusivement des rubans agréés.

L'utilisation de rubans inadéquats peut générer des traces d'encre, donner une qua lit é d' im pre ss io n mé di ocre, et créer de graves détériorations sur l'imprimante.

A propos du présent document

Le présent (anglais, français, allemand, italien et espagnol). Choisissez celle qui vous concerne et continuez la lecture de ce manuel.

Hewlett-Packard souhaite que vous soy ez parf aitement à l'aise lo rs de l'utilisation de l 'imprimante LineJet et du présent manuel. Ce dernier a été conçu dans le souci de répondre aux besoins de tous les utilisateurs, que vous soyez novice ou utilisateur chevronné d'imprimantes matricielles par ligne.

Guide de référence rapide

est rédigé en cinq langues

Veuillez suivre les dire ctives de ce manuel ainsi q ue c ell es déc rites dans le matériel.

Ce manuel est divisé en quatre chapitres : Procédures-clés d'expl oitati on. Donne un aperç u du panneau de

commande et décrit les procédures de chargement du papier et du ruban.

Configuration. Décrit les procédure s d'uti lis ati on du panneau de commande en vue de la sauvegarde, de la modification et de la suppression des caractéristiques de configuration.

Option empileur motorisé. Donne des instructions en ce qui

concerne le réglage et l'utilisation de l'option Empileur motorisé. Correction d’erreurs. Fournit les instructions nécessaires à la

suppression des bourrages papier, nettoyage de l'imprimante et réparations diverses.

User’s Guide

Modéle armoire Modéle console

afin d'éviter tout dommage corporel ou

Conventions

Avertissements, mises en garde et remarques

Avertissement

Mise en garde

Remarque

Conditions susceptibles d’occasionner des dommages

corporels ou une détérioration de l'imprimante.

Présence d'un risque pouvant entraîner la détérioration de l'imprimante ou du matériel qui s'y rattache.

Les remarques vous donnent des conseils utiles concernant le fonctionnement et la maintenance de l’imprimante.

Affichage des messages

HORS LIGNE CONTROLE CONFIG.

Les messages tels qu’ils apparaissent sur l’imprimante sont

représentés dans un cadre.

2 Français

Procedures-Cles D’E xploi tati on

Mise sous tension de l’imprimante

Avertissement

Avant la mise sous tension de l'imprimante, vérifiez que celle-ci est branchée sur la source d'alimentation appropriée. Pour plus d'informations sur la source d'alimentation correcte, reportez-vous à la section “Choix de l'emplacement” du

Modèle armoire Modèle console

Installation Guide.

Sur les modèles armoire, l'interrupteur d'alimentation est situé sur le côté supérieur gauche.

Chapter 2 Procedures-Cles D’Exploitation

Sur les modèles console, l'interrupteur d'alimentation est situé dans le coin inférieur gauche.

Appuyez sur l'interrupteur Sous tension (| ) pou r me ttre l'i mprim ante sous tension. Appuyez sur l'interrupteur Hors tension (O) pour mettre l'imprimante hors tension.

A sa mise sous tension, l'imprimante exécute un auto-test. Selon sa configuration, l'imprimante sera en ligne ou hors ligne après le test. A la mise sous tension de l'imprimante, cette dernière exécute un auto-test de mise sous tension. Selon la configuration de l'état de mise sous tension , l 'i mp rim ante sera en ligne ou hors ligne après le test. L'état de mise sous tension par défaut est hors ligne. Une fois l'auto-test terminé et le logiciel initialisé avec succès, le message “HORS LIGNE” apparaît sur l'écran d'affichage.

HORS LIGNE

Contrôle Config.

En cas d'erreur au cours de l'auto-test, le voyant d'état clignote et un message d'erreur spécifique apparaît à l'écran (tel que “CHARGER PAPIER”). Dans le même temps, l'alarme sonore retentit, le cas échéant. Reportez-vous à la page 163 pour plus d'informations sur les messages d'erreur.

CHARGER PAPIER

Utilisation du panneau de c ommande

Le panneau de commande permet d'effectuer les opérations de routine telles que:

• Placer l’impr imante en mode en ligne ou hors ligne

• Avancer ou reculer le papier, et régler le haut de page

• Supprimer les conditions d’erreur

• Configurer l’imprimante

• Exécuter l es auto-tests de l'imprimante

Utilisation du panneau de commande

Schéma du panneau de commande sur les modèles armoire

Voyant d'état

HAUT

PREC

BAS REGL INTERL

REGL LONG P

SUIV

EFFAC

MAJ

REGL HT PG

ENTRER

Ecran d’affichage des messages

EN LIGNE PCL-II

CONNECTE

SOULEVEZ LE COUVERCLE DE L’IMPRIMANTE POUR

ACCEDER AUX TOUCHES

Schéma du panneau de commande sur les modèles console

Voyant d'état

Régl Ht Pg

Bas

EN LIGNE PCL-II

Préc

Haut

Suiv

Effac

Régl Int

SHIFT

Entrer

Régl Long P

APConn

VueLF

AperçuAL

Ecran d’affichage des messages

Les modes d'exploitation, l'écran d'affichage des messages, les voyants d'état et les touches du panneau de commande de l'imprimante sont décrits dans les pages suivantes.

Chapter 2 Procedures-Cles D’Exploitation

Modes de fonctionnement

Les trois modes de fonctionnement de l'imprimante sont décrits cidessous :

• Mode En ligne. En mode en ligne, l’imprimante peut recevoir

et imprimer des données envoyées par le système hôte. En appuyant sur la touche CONNECTE, l'imprimante bascule du mode hors ligne au mode en li gn e. En mod e en l igne, le voya nt d'état est allumé.

• Mode Hors ligne. En mode hors ligne, vous pouvez effectuer

des commandes opéra teur, tel les qu e le cha rge ment du papie r et le réglage du haut de page. Vous pouvez également parcourir les menus de configuration de l'imprimante. En appuyant sur la touche CONNECTE, l'imprimante bascule du mode en ligne au mode hors ligne. En mode hors ligne, le voyant d'état est éteint.

• Mode Erreur. Dans ce mode, il existe une condition d’erreur

qui doit êt re supprim ée avant la reprise de l'impression. En mode erreur, le voyant d'état clignote, l'alarme retentit (si configurée comme tel), et un message descriptif de l'erreur s'affiche.

Le mode de fonctionnement courant peut être sélectionné à l'aide des touches du panneau de commande ou être le résultat des opérations de routine telles que la mise sous tension de l'imprimante. Le mode de fonctionnement courant apparaît dans le message affiché.

Utilisation du panneau de commande

Conventions typographiques

Les messages, les touches et les voyants sont représentés tels qu'ils apparaissent sur le panneau de commande. Les combinaisons de tou ches sont i ndiqué es av ec le signe plus (+). Par exemple, une pression sur simultanément sur la touche = et sur la touche >.

= + > équivaut à appuyer

Ecran d’affichage des messages

Fonction L'écran affiche les modes de fonctionnement, les

options de menu et les messages d'erreur.

V oyant d'état

Le voyant d'état indiqu e le mode de fonctio nneme nt de l'imprima nte de la manière suivante :

• Allumé. Le voyant d'état reste allumé lorsque l'imprimante est

en mode en ligne.

• Eteint. Le voyant d'état est éteint lorsque l'imprimante est en

mode hors ligne.

• Clignotant. Le voyant d'état clignote si une condition d'erreur

s'est produite et si l'imprimante est en mode erreur. L'écran affiche en principe un message d'erreur descriptif de la condition d'erreur.

Chapter 2 Procedures-Cles D’Exploitation

CONNECTE

Modèle armoire:

Modèle console:

Fonction Cette touche permet de basculer l'imprimante entre

l'état en ligne et hors ligne.

Action Pour mettre l'imprimante en mode en ligne, appuyez

une fois sur la touche. Le voyant d'état reste allumé. Pour mettre l'imprim ante en mode h ors ligne, app uyez

une fois sur la touche. Le voyant d'état s'éteint.

Résultat Lorsque l’imprimante est en mode en ligne, elle est

prête à recevoir des données et des instructions de commande du système hôte, et elle imprime les données immédiatement.

Lorsque l'impriman te e st en mode hors ligne, la tâche d'impression s'arrête une fois imprimée la ligne en cours. La communication avec le système hôte s'arrête, et vous pouvez effectuer les commandes opérateur, telles que le réglag e du haut de page ou la configur ation de l'imprimante.

100

HP LINEJET 1500Q, LINEJET 500Q, LINEJET 1000Q User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual