HP LaserJet Pro CM1415fn, LaserJet Pro CM1415fnw Reference Guide

LASERJET PRO CM1410
COLOR MFP SERIES
Software Technical Reference
HP LaserJet Pro CM1410 Color MFP Series
Software Technical Reference
Copyright and license
Trademark Credits
©2010 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1,9/2010
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Table of contents
1 Document and product basics ........................................................................................... 1
Purpose and scope ................................................................................................................... 2
Documentation availability and localization ................................................................................ 3
User documentation ................................................................................................... 4
HP LaserJet Pro CM1410 Color MFP Series User Guide .................................. 4
HP LaserJet Pro CM1410 Color MFP Series Install Notes ................................. 5
Help and Learn Center ................................................................................ 5
Administrator documentation ...................................................................................... 5
HP Driver Configuration Utility User Guide .................................................... 6
HP Jetdirect Guide ...................................................................................... 6
Software availability and localization ......................................................................................... 7
Printing-system software on the Web ........................................................................... 7
In-box printing-system software CD ............................................................... 7
HP LaserJet Windows software CD ................................................ 7
CD versions and language support ................................................ 9
2 Windows software description ....................................................................................... 15
Introduction ........................................................................................................................... 15
Windows printing-system software ........................................................................................... 16
Windows printing-system software ............................................................................ 16
HP Color LaserJet print drivers .................................................................................. 18
HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print
Driver ..................................................................................................... 18
Print-driver version numbers for Windows operating systems .......................... 18
Driver configuration for Windows ............................................................................................ 20
Driver autoconfiguration .......................................................................................... 20
Bidirectional communication ..................................................................................... 20
Enterprise AutoConfiguration .................................................................................... 20
Update Now .......................................................................................................... 22
HP Driver Configuration ........................................................................................... 23
Lockable features ..................................................................................... 25
Continuous export .................................................................................... 25
HP Driver Diagnostic Printer Check Tool .................................................................................... 26
HP Customer Participation Program .......................................................................................... 27
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Scan software ........................................................................................................................ 28
Scan methods ......................................................................................................... 28
HP Scan software .................................................................................................... 29
E-mail ..................................................................................................... 32
Scan settings ........................................................................................... 32
Scan drivers ........................................................................................................... 33
WIA driver .............................................................................................. 34
HP LaserJet Fax Setup Utility .................................................................................................... 35
HP LaserJet Send Fax software ................................................................................................. 36
Fax to multiple recipients .......................................................................................... 37
Create a cover page ............................................................................................... 37
Fax pages scanned from the product document feeder ................................................. 37
Fax without first printing and scanning the document ................................................... 37
Font support .......................................................................................................................... 38
Basic fonts .............................................................................................................. 38
Default fonts ........................................................................................................... 38
HP Driver Deployment Utility .................................................................................................... 44
3 Install Windows printing-system components ................................................................. 53
Install overview ...................................................................................................................... 54
Software installation types for Windows ................................................................................... 54
Installation options ................................................................................................................. 54
General Windows installation instructions ................................................................................. 55
General Windows installation for direct connections ................................................... 55
Windows installation instructions for direct-connected (USB) products ............. 55
Printer-driver only installation instructions (Microsoft Add Printer Wizard) ........ 55
General Windows installation for network connections ................................................ 57
Network setup ......................................................................................... 57
Windows installation instructions for network-connected products ................... 57
Printer-driver only installation instructions (Microsoft Add Printer Wizard) ........ 58
Printer sharing disclaimer ......................................................................................... 59
Point-and-Print installation for Windows ..................................................................... 59
Modify a pre-existing installation ............................................................................... 60
4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ............................... 61
Introduction ........................................................................................................................... 61
Access print drivers ................................................................................................................ 62
Printing Preferences driver tabs ................................................................................. 62
Properties driver tabs ............................................................................................... 63
Help system ........................................................................................................................... 64
“What's this?” Help ................................................................................................. 64
Incompatible Print Settings messages ......................................................................... 64
Advanced tab features ............................................................................................................ 66
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Paper/Output ......................................................................................................... 66
Copy Count ............................................................................................. 67
Graphic ................................................................................................................. 67
Image Color Management ........................................................................ 67
True Type Font ......................................................................................... 67
Document Options .................................................................................................. 68
Advanced Printing Features ....................................................................... 68
Print Optimizations ................................................................................... 68
Printer Features ........................................................................................ 68
Layout Options ........................................................................................ 69
Paper/Quality tab features ...................................................................................................... 70
Paper Options ........................................................................................................ 70
Paper sizes .............................................................................................. 71
Custom Paper Size ................................................................................... 71
Name ...................................................................................... 71
Paper size ................................................................................ 72
Units ........................................................................................ 72
Custom width and height control limits ......................................... 72
Paper source ........................................................................................... 72
Paper type .............................................................................................. 73
Special pages .......................................................................................... 74
Covers ..................................................................................... 75
Print pages on different paper ..................................................... 75
Insert blank or preprinted pages .................................................. 75
Chapter separator pages ........................................................... 76
Document preview image ......................................................................................... 76
Print Quality ........................................................................................................... 76
Print Quality drop-down menu ................................................................... 77
Effects tab features ................................................................................................................. 78
Resizing Options ..................................................................................................... 79
Actual Size .............................................................................................. 79
Print Document On ................................................................................... 79
Scale to Fit .............................................................................................. 79
% of Actual Size ...................................................................................... 79
Document preview image ......................................................................................... 80
Watermarks ........................................................................................................... 80
Current watermarks .................................................................................. 81
Watermark Message ................................................................................ 82
Message Angle ........................................................................................ 82
Font Attributes .......................................................................................... 82
Default watermark settings ......................................................................... 83
Finishing tab features .............................................................................................................. 85
Document Options .................................................................................................. 85
Print on Both Sides ................................................................................... 86
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Print on both sides manually ....................................................... 86
Flip Pages Up .......................................................................................... 88
Booklet Layout ......................................................................................... 89
Book and Booklet Printing .......................................................... 89
Pages per Sheet ....................................................................................... 90
Print Page Borders .................................................................................... 90
Page Order ............................................................................................. 90
Document preview image ......................................................................................... 90
Orientation ............................................................................................................. 91
Color tab features .................................................................................................................. 92
Color Options ......................................................................................................... 93
Automatic ................................................................................................ 93
Manual ................................................................................................... 93
Neutral Grays .......................................................................................... 94
Color Themes ......................................................................................................... 94
Default (sRGB) ......................................................................................... 94
Photo (sRGB) ........................................................................................... 94
Photo (Adobe RGB 1998) ......................................................................... 94
Vivid (sRGB) ............................................................................................ 95
None ...................................................................................................... 95
Document preview image ......................................................................................... 95
Services tab features ............................................................................................................... 96
Internet Services ...................................................................................................... 97
Device services ....................................................................................................... 97
Device Settings tab features ..................................................................................................... 98
Form to Tray Assignment .......................................................................................... 98
Font Substitution Table ............................................................................................. 99
External Fonts .......................................................................................... 99
Installing external fonts ............................................................. 100
Removing external fonts ........................................................... 100
Installable Options ................................................................................................ 100
Automatic Configuration ......................................................................... 101
Allow Manual Duplexing ......................................................................... 101
Job Separator ........................................................................................ 101
Printing Shortcuts tab features ................................................................................................ 102
Use defined printing shortcuts ................................................................................. 103
General Everyday Printing ....................................................................... 103
Paper source .......................................................................... 103
Paper sizes ............................................................................. 104
Paper type .............................................................................. 104
Print on both sides ................................................................... 106
Eco-print (Two-sided Printing) ................................................................... 106
Factory Defaults ..................................................................................... 106
Envelopes .............................................................................................. 106
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Cardstock Heavy ................................................................................... 106
Glossy/Presentation ............................................................................... 107
Snapshot Photos .................................................................................................... 107
Labels .................................................................................................................. 107
Labels .................................................................................................................. 107
Create a custom printing shortcut ............................................................................ 107
About tab features ................................................................................................................ 109
5 Macintosh software and utilities ................................................................................... 111
Supported operating systems for Macintosh ............................................................................. 112
Macintosh system requirements .............................................................................................. 112
Hardware requirements ......................................................................................... 112
Macintosh printing-system software ........................................................................................ 112
HP LaserJet Pro CM1410 Color MFP Series PPD ....................................................... 112
HP LaserJet Pro CM1410 Color MFP Series PDE ....................................................... 113
HP USB EWS Gateway .......................................................................................... 113
HP LaserJet Utility .................................................................................................. 113
Supported printer drivers for Macintosh ................................................................... 113
Priority for print settings for Macintosh ..................................................................... 113
Change printer-driver settings for Macintosh ............................................................. 114
Software for Macintosh computers ........................................................................... 114
HP LaserJet Utility ................................................................................... 114
Open the HP LaserJet Utility ...................................................... 114
Embedded Web Server ........................................................................... 114
Availability ........................................................................................................... 114
Printing-system software on the Web ......................................................... 115
In-box printing-system software CD ........................................................... 115
Macintosh disk ........................................................................ 115
Macintosh install and uninstall instructions ............................................................................... 116
Install the Macintosh printing-system software ........................................................... 116
General installation for Macintosh operating systems .................................. 116
Setup instructions ................................................................................... 116
Setting up a printer with Mac OS X v10.5 and v10.6 .................. 117
Troubleshooting the product setup ............................................. 117
Remove the printing-system software from Macintosh operating systems ....................... 118
6 Solve problems ............................................................................................................. 119
Problem-solving checklist ....................................................................................................... 120
Step 1: Check that the product power is on .............................................................. 120
Step 2: Check the environment where the product is installed ..................................... 120
Step 3: Check the control panel for error messages ................................................... 120
Step 4: Test print functionality ................................................................................. 121
Step 5: Test copy functionality ................................................................................ 121
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Step 6: Test the fax sending functionality .................................................................. 121
Step 7: Test the fax receiving functionality ................................................................ 121
Step 8: Try sending a print job from a computer ....................................................... 121
Step 9: Test the walk-up USB printing functionality ..................................................... 122
Troubleshooting process ........................................................................................................ 122
Power subsystem ................................................................................................... 122
Power-on checks .................................................................................... 122
Tools for troubleshooting ....................................................................................................... 123
Component diagnostics .......................................................................................... 123
LED diagnostics ...................................................................................... 123
Network LEDs ......................................................................... 123
Control panel LEDs .................................................................. 123
Control-panel diagnostics ........................................................................ 124
Engine Diagnostics ................................................................................. 124
Engine test .............................................................................. 124
Use the HP ToolboxFX software ............................................................................... 125
View the HP ToolboxFX ........................................................................... 125
Status ................................................................................................... 125
Fax ....................................................................................................... 126
Fax Receive ............................................................................ 126
Fax phone book ...................................................................... 126
Fax send log ........................................................................... 128
Fax receive log ....................................................................... 128
Block Faxes ............................................................................ 128
Help ..................................................................................................... 128
System Settings ...................................................................................... 129
Device Information .................................................................. 129
Paper Setup ............................................................................ 130
Print Quality ........................................................................... 130
Print Density ........................................................................... 130
Paper Types ............................................................................ 130
System setup ........................................................................... 131
Device polling ......................................................................... 131
Print Settings .......................................................................................... 131
Printing .................................................................................. 131
PCL5 ..................................................................................... 131
PostScript ............................................................................... 131
Network Settings .................................................................................... 131
Internal print-quality test pages ................................................................................ 132
Configuration page ................................................................................ 132
Print-quality troubleshooting tools ............................................................................ 133
Calibrate the product to align the colors .................................................... 133
Control panel menus .............................................................................................. 133
Setup Menu ........................................................................................... 133
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Reports menu .......................................................................... 134
Quick Forms menu .................................................................. 135
Fax Setup menu ...................................................................... 136
System Setup menu .................................................................. 139
Service menu .......................................................................... 142
Network Setup menu ............................................................... 144
Function specific menus ........................................................................... 145
Copy Menu ............................................................................ 145
Fax Menu ............................................................................... 146
Scan Menu ............................................................................. 149
USB Flash Drive ...................................................................... 150
Interpret control-panel messages ............................................................................. 151
Control panel message types ................................................................... 151
Control panel messages .......................................................................... 151
10.100X Supply Memory Error ................................................. 151
49 Error, Turn off then on ......................................................... 151
50.x Fuser Error ...................................................................... 151
79 Error Turn off then on .......................................................... 153
Black Cartridge Low ................................................................ 153
Black in wrong position ............................................................ 153
Black Very Low ....................................................................... 153
Canceled scan. Clear document ................................................ 155
Communication error. .............................................................. 155
Cyan Cartridge Low ................................................................ 155
Cyan in wrong position ............................................................ 155
Cyan Very Low ....................................................................... 156
Device error, press OK ............................................................ 156
Device is busy. Try again later .................................................. 156
Document feeder jam. Clear and reload. ................................... 156
Document feeder mispick. Reload .............................................. 157
Door open .............................................................................. 157
Engine Communication Error .................................................... 157
Engine error. Press OK to continue. ........................................... 157
Fax is busy. Canceled send. ..................................................... 157
Fax is busy. Redial pending. ..................................................... 158
Fax receive error. .................................................................... 158
Fax Send error. ....................................................................... 159
Fax storage is full. Canceling the fax receive. ............................. 159
Fax storage is full. Canceling the fax send. ................................. 159
Fit to Page on flatbed only ........................................................ 159
Install [color] cartridge ............................................................. 160
Invalid driver Press OK ............................................................ 160
Invalid entry ........................................................................... 160
Jam in (area), Open door and clear jam .................................... 160
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Jam in Tray 1, Clear jam and then press OK .............................. 160
Load paper ............................................................................ 161
Load Tray 1 <TYPE> <SIZE>, Press OK to use available media ..... 161
Load Tray 1, <PLAIN> <SIZE> / Cleaning mode, OK to start ....... 161
Magenta Cartridge Low ........................................................... 161
Magenta in wrong position ...................................................... 161
Magenta Very Low .................................................................. 161
Manual Duplex Load Tray 1, Press OK ...................................... 162
Manual feed <SIZE> <TYPE>, Press OK to use available media .... 162
Memory is low. Try again later ................................................. 162
Memory is low. Press OK. ........................................................ 162
Memory low Only 1 copy made. Press OK to continue. ............... 163
Misprint, Press OK ................................................................... 163
No dial tone. .......................................................................... 163
No fax answer. Canceled send. ................................................ 164
No fax answer. Redial pending. ............................................... 164
No fax detected. ..................................................................... 164
Print failure, press OK. If error repeats, turn off then on. ............... 165
Replace [color] ....................................................................... 165
Scanner error #, Turn off then on .............................................. 165
Scanner reserved for PC scan ................................................... 166
Scanning error Cannot connect ................................................. 166
Settings cleared ...................................................................... 166
Used [color] installed, to accept press OK .................................. 166
Yellow Cartridge Low .............................................................. 166
Yellow in wrong position .......................................................... 167
Yellow Very Low ..................................................................... 167
Event-log messages ............................................................................................... 168
Menu map .......................................................................................................................... 170
Paper feeds incorrectly or becomes jammed ............................................................................ 171
The product does not pick up paper ........................................................................ 171
The product picks up multiple sheets of paper ........................................................... 171
Prevent paper jams ................................................................................................ 171
Clear jams ........................................................................................................... 172
Jam locations ......................................................................................... 172
Clear jams from the document feeder ....................................................... 173
Clear jams from the input tray .................................................................. 175
Clear jams from the output bin ................................................................. 178
Improve print quality ............................................................................................................. 179
Use the correct paper type setting in the printer driver ............................................... 179
Change the paper type setting for Windows .............................................. 179
Change the paper type setting for Mac ..................................................... 179
Adjust color settings in the printer driver ................................................................... 180
Change the color theme for a print job ..................................................... 180
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Change the color options ........................................................................ 180
Use paper that meets HP specifications .................................................................... 182
Print a cleaning page ............................................................................................ 182
Calibrate the product to align the colors .................................................................. 183
Check the print cartridges ...................................................................................... 183
Print the Supplies Status page .................................................................. 184
Interpret the Print Quality Page ................................................................. 185
Inspect the print cartridge for damage ...................................................... 186
Repetitive image defects .......................................................................... 187
Use the printer driver that best meets your printing needs ........................................... 188
Improve print quality for copies ............................................................................... 189
Clean the product ................................................................................................................ 190
Clean the exterior ................................................................................................. 190
Clean the paper path ............................................................................................ 190
Clean the paper path from the product control panel .................................. 190
Clean the scanner glass strip and platen .................................................................. 190
Clean the document feeder pickup rollers and separation pad .................................... 191
Clean the touch screen .......................................................................................... 192
The product does not print or it prints slowly ............................................................................ 193
The product does not print ...................................................................................... 193
The product prints slowly ........................................................................................ 194
Solve walk-up USB printing problems ...................................................................................... 195
The USB Flash Drive menu does not open when you insert the USB accessory ............... 195
The file does not print from the USB storage accessory ............................................... 195
The file that you want to print is not listed in the USB Flash Drive menu ........................ 195
Solve connectivity problems ................................................................................................... 196
Solve direct-connect problems ................................................................................. 196
Solve network problems ......................................................................................... 196
Poor physical connection ......................................................................... 196
The computer is using the incorrect IP address for the product ...................... 196
The computer is unable to communicate with the product ............................ 197
The product is using incorrect link and duplex settings for the network .......... 197
New software programs might be causing compatibility problems ................ 197
The computer or workstation might be set up incorrectly .............................. 197
The product is disabled, or other network settings are incorrect .................... 197
Solve wireless network problems ............................................................................................ 198
Wireless connectivity checklist ................................................................................ 198
The control panel displays the message: The wireless feature on this product has been
turned off ............................................................................................................. 199
The product does not print after the wireless configuration completes ........................... 199
The product does not print, and the computer has a third-party firewall installed ........... 199
The wireless connection does not work after moving the wireless router or product ........ 199
Cannot connect more computers to the wireless product ............................................. 200
The wireless product loses communication when connected to a VPN .......................... 200
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The network does not appear in the wireless networks list .......................................... 200
The wireless network is not functioning ..................................................................... 201
Service mode functions ......................................................................................................... 202
Secondary service menu ........................................................................................ 202
Open the secondary service menu ............................................................ 202
Secondary service menu structure ............................................................. 202
Product resets ....................................................................................................... 203
Restore the factory-set defaults ................................................................. 203
NVRAM initialization .............................................................................. 204
Solve fax problems ............................................................................................................... 204
Fax troubleshooting checklist .................................................................................. 204
Troubleshoot fax codes and trace reports ................................................................. 206
View and interpret fax error codes ........................................................... 206
Fax trace report ..................................................................................... 217
Fax logs and reports .............................................................................................. 217
Print all fax reports ................................................................................. 217
Print individual fax reports ....................................................................... 219
Set the fax error report ............................................................................ 219
Change error correction and fax speed ................................................................... 219
Set the fax-error-correction mode .............................................................. 219
Change the fax speed ............................................................................ 220
Solve problems sending faxes ................................................................................. 220
An error message displays on the control panel ......................................... 220
The Communication error. message appears .............................. 220
No dial tone. .......................................................................... 221
The Fax is busy. message appears ............................................ 221
The No fax answer. message appears ....................................... 222
Document feeder paper jam ..................................................... 222
The Fax storage is full. message appears ................................... 223
Scanner error ......................................................................... 223
The control panel displays a Ready message with no attempt to send the fax . 223 The control panel displays the message "Storing page 1" and does not
progress beyond that message ................................................................. 224
Faxes can be received, but not sent .......................................................... 224
Unable to use fax functions from the control panel ...................................... 224
Unable to use speed dials ....................................................................... 225
Unable to use group dials ....................................................................... 225
Receive a recorded error message from the phone company when trying to
send a fax ............................................................................................. 225
Unable to send a fax when a phone is connected to the product .................. 226
Solve problems receiving faxes ............................................................................... 227
The fax does not respond ........................................................................ 227
The fax has a dedicated phone line ........................................... 227
An answering machine is connected to the product ..................... 227
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A telephone handset is connected to the product ......................... 228
The Answer Mode setting is set to the Manual setting ................... 228
Voice mail is available on the fax line ........................................ 228
The product is connected to a DSL phone service ........................ 229
The product uses a fax over IP or VoIP phone service ................... 229
An error message displays on the control panel ......................................... 229
The No fax detected. message appears ..................................... 229
The Communication error. message appears .............................. 230
The Fax storage is full. message appears ................................... 231
The Fax is busy. message appears ............................................ 231
A fax is received but does not print .......................................................... 231
The Private Receive feature is on ............................................... 231
Sender receives a busy signal .................................................................. 232
A handset is connected to the product ........................................ 232
A phone line splitter is being used ............................................. 232
No dial tone .......................................................................................... 232
Cannot send or receive a fax on a PBX line ............................................... 232
Solve general fax problems .................................................................................... 233
Faxes are sending slowly ........................................................................ 233
Fax quality is poor ................................................................................. 234
Fax cuts off or prints on two pages ........................................................... 234
Product updates ................................................................................................................... 235
7 Engineering Details ....................................................................................................... 237
Introduction ......................................................................................................................... 237
Printing print-ready documents ............................................................................................... 238
Print-ready file printing by using FTP through a browser ............................................. 238
Print-ready file printing by using FTP on a direct network connection ............................ 239
Windows operating systems .................................................................... 239
Macintosh operating systems ................................................................... 240
Print-ready printing by using a local Windows port ................................................... 240
Windows 2000 Service Pack 3, Windows XP, Windows Server 2003,
Windows Server 2008, or Windows Vista ................................................ 241
Print-ready file printing in a Windows network .......................................................... 241
Print-ready file printing in UNIX systems ................................................................... 241
Print-ready file printing by using the LPR command .................................................... 241
Paper and print media .......................................................................................................... 243
Media sources and destinations .............................................................................. 243
Source commands ................................................................................................. 243
Media types ......................................................................................................... 244
Media-type commands ............................................................................ 244
Parameter settings (fax data-store parameters) ......................................................................... 244
Installation notes .................................................................................................................. 245
I. INTRODUCTION ................................................................................................ 245
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PURPOSE OF THIS DOCUMENT .............................................................. 245
SUPPORTED OPERATING SYSTEMS ......................................................... 245
OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS ........................... 246
Drivers ................................................................................... 246
Software Applications .............................................................. 246
HP ToolboxFX ......................................................................... 247
HP Help and Learn Center ........................................................ 247
Uninstaller .............................................................................. 247
II. INSTALLATION INSTRUCTIONS .......................................................................... 247
INSTALLING SOFTWARE ........................................................................ 247
INSTALLING SOFTWARE ........................................................................ 247
Printing-system installation from the CD or Internet download for
network and USB connections ................................................... 248
Port selection .......................................................................... 248
Printer driver only (Add Printer) - Windows XP, Windows Server
2003, and Windows Server 2008 ............................................ 248
Printer driver only (Add Printer) - Windows Vista and Windows 7 . 249
UNINSTALLER ........................................................................................ 250
III. LATE-BREAKING INFORMATION ....................................................................... 250
KNOWN ISSUES AND WORKAROUNDS ................................................ 250
General ................................................................................. 250
Upgrading Windows ............................................................... 250
IV. TECHNICAL ASSISTANCE ................................................................................ 251
CUSTOMER SUPPORT ............................................................................ 251
WEB .................................................................................................... 251
HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION .. . 251
V. LEGAL STATEMENTS ......................................................................................... 251
TRADEMARK NOTICES ........................................................................... 251
SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT .............................. 251
Warranty ............................................................................... 251
License ................................................................................... 251
Copyright ............................................................................... 251
Index ............................................................................................................................... 253
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List of tables
Table 1-1 Documentation availability ...................................................................................................... 3
Table 1-2 Software CD supported languages ........................................................................................... 9
Table 1-3 Supported printer driver languages ......................................................................................... 11
Table 1-4 Installer component languages ............................................................................................... 12
Table 1-5 Documentation languages ..................................................................................................... 13
Table 2-1 Software components for Windows ........................................................................................ 16
Table 2-2 Automatic discovery and driver configuration through bidirectional communication
Table 2-3 EAC availability in Microsoft Windows and Microsoft Share ..................................................... 21
Table 2-4 EAC availability in Novell Netware environments ..................................................................... 22
Table 2-5 Operating systems that support HP Driver Preconfiguration ........................................................ 25
Table 2-6 Examples of supported e-mail programs .................................................................................. 32
Table 2-7 Available scan settings .......................................................................................................... 33
Table 2-8 Default fonts ........................................................................................................................ 38
Table 2-9 Additional PS emulation fonts ................................................................................................. 41
Table 4-1 Font Attribute settings for new and preset watermarks ........................................................... 83
Table 4-2 Page orientation ................................................................................................................... 88
Table 6-1 Event-log messages ............................................................................................................. 168
Table 6-2 Repetitive image defects ...................................................................................................... 187
Table 6-3 Secondary service menu ...................................................................................................... 202
Table 6-4 Fax receive error codes ....................................................................................................... 206
Table 6-5 Fax send error codes .......................................................................................................... 210
Table 7-1 HP LaserJet Pro CM1410 Color MFP Series MFP Series media sources and destinations ............. 243
Table 7-2 Media-source commands ..................................................................................................... 243
Table 7-3 Media-type commands ........................................................................................................ 244
1
..................... 20
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List of figures
Figure 1-1 Installation software CD – User Documentation screen ................................................................ 4
Figure 1-2 Installation software CD – Administrator Documentation screen ................................................... 6
Figure 2-1 Welcome to the HP Product Survey Program screen .................................................... 27
Figure 2-2 HP Scan dialog box ........................................................................................................... 30
Figure 2-3 Scan Setup Options dialog box ........................................................................................ 31
Figure 2-4 WIA-driver user interface — flatbed ....................................................................................... 34
Figure 2-5 HP LaserJet Send Fax dialog box – user interface .............................................................. 36
Figure 2-6 Package Source .............................................................................................................. 46
Figure 2-7 Network Settings ........................................................................................................... 47
Figure 2-8 HP DDU Driver Configuration settings .................................................................................... 49
Figure 3-1 Installer screen — Welcome Back! ..................................................................................... 60
Figure 4-1 An Incompatible Print Settings message ......................................................................... 65
Figure 4-2 The default appearance of the Advanced tab ....................................................................... 66
Figure 4-3  Paper/Quality tab .......................................................................................................... 70
Figure 4-4 Effects tab ......................................................................................................................... 78
Figure 4-5 Finishing tab .................................................................................................................... 85
Figure 4-6 Print on Both Sides Instructions dialog box .............................................................................. 88
Figure 4-7 Color tab .......................................................................................................................... 92
Figure 4-8 Services tab ...................................................................................................................... 96
Figure 4-9 Device Settings tab .......................................................................................................... 98
Figure 4-10 Printing Shortcuts tab ................................................................................................. 102
Figure 4-11 About tab ..................................................................................................................... 109
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1 Document and product basics

Purpose and scope
Documentation availability and localization
Software availability and localization
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Purpose and scope

This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
NOTE: This STR describes drivers that are available from the product firmware and shipped on the
printing-system software CD that comes with the product. This STR does not describe drivers that will become available on the Web.
The following information is included in this STR:
Descriptions of drivers, operating systems, and system environments
Descriptions of installing and uninstalling the printing-system software components
For information about the location of information within chapters, see the table of contents. An index is also provided in this STR.
Additional detailed information about the printing-system software is published in an addendum to this STR. The following information is available in the addendum:
Lists of installed files
System-modification information, such as files added or modified
2 Chapter 1 Document and product basics ENWW

Documentation availability and localization

NOTE: For information about language support for the HP LaserJet Pro CM1410 Color MFP Series
product, see
The following table lists the availability of HP LaserJet Pro CM1410 Color MFP Series printing-system documentation by operating system.
Table 1-1 Documentation availability
CD versions and language support on page 9.
Document Windows XP/Server
2003/Server 2008/ Vista/7
HP LaserJet Pro CM1410 Color MFP Series User Guide (.PDF file) x x
HP LaserJet Pro CM1410 Color MFP Series Install Notes x
Macintosh
Access to HP LaserJet documents depends on the type of document and its location:
Some documents can be opened from the Installer.
Some documents are available on the Web through links in the Installer.
Documents are available in the following file formats:
Portable Document Format (.PDF). The HP LaserJet Pro CM1410 Color MFP Series printing-
system software CD includes Adobe® Acrobat® Reader for viewing online documentation.
Compiled HTML (.CHM). When you click a documentation link to a .CHM document, a
Microsoft HTML Viewer opens the file on the computer screen.
Hypertext Markup (.HTM). When you click a documentation link to an .HTM document, a
Web browser opens the file on the computer screen.
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Rich Text Format (.RTF). This is a text file. You can navigate to files and open them in
Microsoft Word or Microsoft WordPad.
Documentation for the HP LaserJet Pro CM1410 Color MFP Series is divided into the following categories:
User documentation
Administrator documentation
Documentation availability and localization
3

User documentation

The following figure shows the Documentation screen, which appears when you click More Options then Documentation on the main screen of the HP LaserJet Pro CM1410 Color MFP Series
printing-system software CD.
Figure 1-1 Installation software CD – User Documentation screen
HP LaserJet Pro CM1410 Color MFP Series User Guide
The HP LaserJet Pro CM1410 Color MFP Series User Guide describes the basic product features.
This guide may be accessed locally from the CD included with your product. The latest version of this guide may be accessed from the internet.
To access the local version from the CD:
1. In the main screen of the Installer, click the More Options then click theDocumentation
button.
2. Click the User Guide (CD) button. The Help and Learn Center opens.
3. Click on Browse User Guide.
To access the latest version from the internet:
1. In the main screen of the Installer, click the More Options button, then click the
Documentation button.
2. Navigate to the Manuals\<language> folder.
Click the User Guide (Web) button. The guide opens. This accesses the most up to date version.
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HP LaserJet Pro CM1410 Color MFP Series Install Notes
The HP LaserJet Pro CM1410 Color MFP Series Install Notes (in .HTM format) contain important information about product features, instructions for installing the printing-system software, and technical assistance.
To view this guide from the software CD, follow these steps:
1. In the main screen of the Installer, click the More Options then click the Documentation
button.
2. Click the Readme button. The guide opens.
You can also gain access to the file by following these steps:
1. Insert the software CD into the CD-ROM drive.
2. Navigate to the CD:\Setup\Docs\Readme\ folder.
3. Open the file that has the appropriate file name:
LJCM1410_install-notes_XXWW.HTM
NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for
the French version of the document is LJCM1410_install-notes_FRWW.HTM.
Help and Learn Center
Click Help and Learn Center on the Documentation screen of the Installer to connect to a Web page that provides step-by-step instructions for performing specific tasks, including clearing jams and loading trays.

Administrator documentation

The following figure shows the Administrator Documentation screen.
To navigate to this screen, click the More Options button on the main screen of the Installer, and then click the Admin Documentation button.
NOTE: These links are to non-product specific documentation that may be useful and is available only
online. Internet access is required.
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Documentation availability and localization
5
Figure 1-2 Installation software CD – Administrator Documentation screen
HP Driver Configuration Utility User Guide
To view this guide from the software CD, follow these steps:
1. In the main screen of the Installer, click More Options, and then click Admin
Documentation.
2. Click HP Driver Configuration User Utility Guide.
HP Jetdirect Guide
The HP Jetdirect Guide is a network administrator's guide (in .PDF format) that contains information about connecting the product directly to a network.
To view this guide from the software CD, follow these steps:
1. In the main screen of the Installer, click More Options, and then click Admin
Documentation.
2. Click HP Jetdirect Guide.
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Software availability and localization

This section provides information about the availability of the HP LaserJet Pro CM1410 Color MFP Series printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. For more information, go to the following Web site:

Printing-system software on the Web

All software that is contained on the installation CD is also available on the Web.
Web deployment is the preferred method for obtaining the latest software. The Web site offers an option for automatic e-mail notification about new software releases.
NOTE: This STR describes drivers that are shipped with the printing-system software CD. This STR
does not describe any drivers that might be released for use by support personnel.
To view the product support web site from the CD, follow these steps:
1. In the main screen of the Installer, click More Options, and then click Web Support.
2. Click Product Support.
In-box printing-system software CD
The software CD for the HP LaserJet Pro CM1410 Color MFP Series product contains a variety of files for installing the printing-system software on the computer. This section describes the files that are available on the software CD and provides additional information about support and availability.
The HP LaserJet Pro CM1410 Color MFP Series comes with two printing-system software CDs, one for Windows operating systems and one for Macintosh operating systems.
The files on each CD include documentation files and files that are required in order to install and uninstall the printing-system components.
HP LaserJet Windows software CD
NOTE: For information about the contents of the Macintosh CD, see Macintosh software and utilities
on page 111.
The root directory of the Windows software CD contains the AUTORUN.EXE file, the SETUP.EXE file, and the following directories:
Installer
Languages
Prerequisites
Setup
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Utilities
Software availability and localization
7
The Utilities folder contains the files to run these stand-alone utilities:
FileToEmail
Scrubber
8 Chapter 1 Document and product basics ENWW
CD versions and language support
The product printing-system software CD is available with the following components and languages.
Table 1-2 Software CD supported languages
Language Two-letter abbreviation HP-preferred name File designation
Arabic AR Arabic ARWW
Bahasa Indonesian ID Bahasa Indonesian IDWW
Bulgarian BG Bulgarian BGWW
Catalan CA Catalan CAWW
Croatian HR Hrvatski HRWW
Czech CS Cestina CSWW
Danish DA Dansk DAWW
Dutch NL Nederlands NLWW
English EN English ENWW
Estonian ET Eesti ETWW
Finnish FI Suomi FIWW
French FR Francais FRWW
German DE Deutsch DEWW
Greek EL Greek ELWW
Hebrew HE Hebrew HEWW
Hungarian HU Magyar HUWW
Italian IT Italiano ITWW
Japanese JA Japanese JAWW
Kazakh KK Kazakh KKWW
Korean KO Korean KOWW
Latvian LV Latviski LVWW
Lithuanian LT Lietuviskai LTWW
Norwegian NO Norsk NOWW
Polish PL Polski PLWW
Portuguese PT Portugues PTWW
Romanian RO Romanian ROWW
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Russian RU Russian RUWW
Serbian SR Srpski SRWW
Simplified Chinese ZHCN Simplified Chinese ZHCN
Software availability and localization
9
Table 1-2 Software CD supported languages (continued)
Language Two-letter abbreviation HP-preferred name File designation
Slovak SK Slovak SKWW
Slovenian SL Slovenian SLWW
Spanish ES Espanol ESWW
Swedish SV Svenska SVWW
Thai TH Thai THWW
Traditional Chinese ZHTW Traditional Chinese ZHTW
Turkish TR Turkce TUWW
Ukrainian UK Ukrainian UKWW
Vietnamese VI Vietnamese VIWW
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Driver languages
The product provides driver support in the following languages.
Table 1-3 Supported printer driver languages
Component Language list
HP PCL 6 Print Driver
HP PCL 5 Universal Print Driver
HP PS Universal Print Driver
Arabic
Bahasa Indonesian
Bulgarian
Catalan
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Hebrew
Latvian
Lithuanian
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Simplified Chinese
Slovak
Slovenian
Spanish
Swedish
Thai
Traditional Chinese
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Hungarian
Italian
Japanese
Kazakh
Korean
Turkish
Ukrainian
Vietnamese
Software availability and localization
11
Installer languages
The product provides installer component support in the following languages.
Table 1-4 Installer component languages
Component Language list
Administrator install
Installer
Common Windows installer
Web registration (with the following exceptions)
Arabic and Hebrew support in
English only
Catalan support in Spanish
only
No support for Bulgarian,
Estonian, Croatian, Lithuanian, Latvian, Romanian, Slovak, Slovenian, Serbian, Thai, Ukrainian
Arabic
Bahasa Indonesian
Bulgarian
Catalan
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Hebrew
Latvian
Lithuanian
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Simplified Chinese
Slovak
Slovenian
Spanish
Swedish
Thai
Traditional Chinese
Hungarian
Italian
Japanese
Kazakh
Korean
Turkish
Ukrainian
Vietnamese
12 Chapter 1 Document and product basics ENWW
Documentation languages
The product provides documentation in the following languages.
Table 1-5 Documentation languages
Component Language list
HP LaserJet Pro CM1410 Color
MFP Series User Guide (.PDF file)
HP LaserJet Pro CM1410 Color
MFP Series User Guide (.CHM file)
HP LaserJet Pro CM1410 Color
MFP Series Driver Preconfiguration User Guide
(Available in English only)
HP JetDirect Administrator's
Guide (.PDF file) (with the following exceptions)
Catalan documentation in
Spanish only
No documentation in
Arabic, Bulgarian, Czech, Greek, Hebrew, Croatian, Estonian, Lithuanian, Latvian, Romanian, Slovak, Slovenian, Serbian, Turkish, Ukrainian
HP LaserJet Pro CM1410 Color
MFP Series Install Notes (.HTML file)
Arabic
Bahasa Indonesian
Bulgarian
Catalan
Croatian
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hebrew
Hungarian
Italian
Kazakh
Korean
Norwegian
Polish
Portuguese
Romanian
Russian
Slovak
Slovenian
Serbian
Spanish
Swedish
Thai
Turkish
Ukrainian
Simplified Chinese
Traditional Chinese
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13
14 Chapter 1 Document and product basics ENWW

2 Windows software description

Introduction

The product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. For information about Mac software, see
This section contains information about the following topics:
Windows printing-system software
Driver configuration for Windows
HP Driver Diagnostic Printer Check Tool
Macintosh software and utilities on page 111.
HP Customer Participation Program
Scan software
HP LaserJet Fax Setup Utility
HP LaserJet Send Fax software
Font support
HP Driver Deployment Utility
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Introduction
15

Windows printing-system software

This section contains information about the following topics:

Windows printing-system software

HP Color LaserJet print drivers
Windows printing-system software
Table 2-1 Software components for Windows
Component Description
HP installer Installs the printing-system software based on the hardware it detects from the host computer.
Uninstaller Removes files and folders that were installed when the printing-system software was originally
installed on the computer.
Scrubber Utility A standalone utility used remove all the installation files and folders that were installed with the
printing system software was originally installed in the computer.
File-to-email Utility Collects crash logs and attaches the data files to an e-mail to assist troubleshooting an installation
or operation failure.
HP LaserJet Scan software Provides access to the scan functions on the product.
HP LaserJet Send Fax software
HP ToolboxFX Provides an interface to manage the product. Use HP ToolboxFX to perform the following tasks:
Provides the ability to send faxes from the computer.
Monitor the status of the product.
Change the print, phone book, and limited fax settings for the product.
Find troubleshooting information and instructions for performing basic tasks.
Receive Status Alerts when certain events occur or conditions exist on the product.
16 Chapter 2 Windows software description ENWW
Table 2-1 Software components for Windows (continued)
Component Description
Driver software Use the driver software to print, fax, and scan with the computer and the product.
This software includes the following drivers:
The HP PCL 6 printer driver. The HP PCL 6 printer driver is installed by default.
The HP PCL 5 Universal Printer Driver (UPD). This printer driver is not installed by default. To
install the HP PCL 5 UPD, use the Microsoft Add Printer wizard.
The HP postscript level 3 emulation printer driver and PostScript printer description (PPD) file
for printing with PS level 3 emulation. This printer driver is not installed by default. To install the HP PS printer driver, use the Microsoft Add Printer wizard.
The HP LaserJet Send Fax driver
Scan drivers
Windows Image Acquisition (WIA) driver for Windows XP and Vista. WIA
scanning can be started from a WIA-compliant program or from the computer. WIA has its own user interface that is relatively simple and does not contain the wide range of image-quality options that are available in the TWAIN driver user interface.
TWAIN driver. TWAIN is an industry-standard scanning protocol. Scanning from the
product can be initiated from any TWAIN-compliant software program.
Readiris Professional v12.0 text-recognition software by IRIS
Online Help Provides help for using the product software.
Converts scanned images into text that can be edited in word-processing programs.
The user interface is localized into six languages. However, the software supports text-recognition in 124 languages.
Readiris Professional supports text recognition in 2-byte Asian characters. You must have your operating system set up to display 2-byte characters in order to see the text.
NOTE: For better text-recognition scanning results, start Readiris and scan directly into the
program. Readiris v12.0 automatically starts a wizard to help guide this process.
When Readiris is installed on the computer, it appears as an option in the destination drop-down box in the HP Scan software. If you select Readiris as the destination, the image is scanned into .TIFF format and Readiris automatically starts the text-recognition process.
The Readiris software uses a separate installer that comes on a separate CD. The initial release of the product includes Readiris Professional software.
The user documentation for this product is included on the installation CD as both .CHM (online help) files and Adobe® Acrobat® .PDF files. A Web browser must be installed on the computer to view the contents from any .CHM file. Adobe Acrobat Reader must be installed on the computer to view the contents from any .PDF file.
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Windows printing-system software
17

HP Color LaserJet print drivers

HP LaserJet Pro CM1410 Color MFP Series print drivers provide the printing features and communication between the computer and the product. The software CD includes software for end users and network administrators who are working in the following operating environments:
Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server
2008 (32-bit and 64-bit), and Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64­bit)
Apple Mac OS X v10.5 and later
In Windows operating systems, automatic configuration, driver updates after a new product configuration, and preconfiguration features are available with the HP LaserJet Pro CM1410 Color MFP Series product.
NOTE: For additional information about installing the printing-system software, see the HP LaserJet
Pro CM1410 Color MFP Series Install Notes on the printing-system software CD.
All of the drivers provide access to the paper-handling and print-quality features.
HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver
All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The HP PCL 6 driver is included on the HP LaserJet Pro CM1410 Color MFP Series printing-system software CD. The PCL 5 Universal Print Driver and the PS Universal Print Driver are available for download at the following Web site:
www.hp.com/support/CM1410series
NOTE: If you select the recommended installation by clicking Install Now on the main screen of
the Installer, the HP PCL 6 Print Driver is installed by default.
Print-driver version numbers for Windows operating systems
Access to print-driver version numbers varies, depending on the operating system in which the HP LaserJet Pro CM1410 Color MFP Series product is installed.
NOTE: For a list of HP LaserJet Pro CM1410 Color MFP Series print drivers, updated HP printing-
system software, and product-support information, go to:
www.hp.com/support/CM1410series
The Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal Print
18 Chapter 2 Windows software description ENWW
Drivers. If you are using an HP print driver in a Windows environment, follow these steps to find driver­version information:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click
Hardware and Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes.
2. Right-click the product icon.
3. Click Properties.
4. Click the About tab.
You can also gain information about driver versions by clicking the About button that appears on most driver tabs.
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Windows printing-system software
19

Driver configuration for Windows

The HP print drivers feature bidirectional communication technology which, in supported environments, provide automatic discovery and driver configuration for product accessories at the time of installation.
Some accessories that are automatically discovered and configured include the duplexing unit, optional paper trays, printer hard disk, and dual inline memory modules (DIMMs).

Driver autoconfiguration

Automatic discovery and driver configuration through bidirectional communication occurs in the following circumstances:
When a print driver is installed by using the installer
When using the Update Now feature for a driver that is already installed
However, as shown in the following table, driver autoconfiguration and Update Now are not available in Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, or Windows 7 operating systems over a direct connection when the HP LaserJet Pro CM1410 Color MFP Series product is installed by using the Add Printer wizard.
Table 2-2 Automatic discovery and driver configuration through bidirectional communication
Connection type Add Printer Wizard install Common installer
Network Yes Yes
Direct connection No Yes
1
The table applies to Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7.

Bidirectional communication

In environments that support bidirectional communication, the computer communicates with the product during installation, determines the physical configuration, and then configures the driver accordingly.
Bidirectional communication is the capability of the product to respond to data inquiries from the computer and report information back, such as what type of print paper is available or what accessories are connected to the product. Bidirectional communication depends on the network operating system and on the type of connection that exists between the computer and the HP LaserJet Pro CM1410 Color MFP Series. If the connection does not have this capability (that is, if it has no bidirectional mode), it can only accept commands from the host and cannot report information back to the host computer.

Enterprise AutoConfiguration

1
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration functionality for installation of the print driver over a network, whether you use the installer on the printing-system software CD or the Add Printer wizard to install the driver. Driver installation that includes EAC is configured with the same settings as the physical configuration of the product. Configuration occurs without user interaction.
20 Chapter 2 Windows software description ENWW
If bidirectional-communication software has been installed previously, EAC is not activated, and the pre-existing bidirectional-communication software is used to configure the print driver.
If bidirectional communication software has not been installed, EAC installs bidirectional­communication software that allows it to communicate with the product and automatically match the print driver with the actual product configuration. EAC is activated during installation of the driver or whenever the Update Now feature is used.
If the HP LaserJet Pro CM1410 Color MFP Series product configuration changes after installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication by using the Update Now feature. For more information, see
on page 22.
The following tables show the availability of EAC for various operating systems and network environments that support bidirectional communication.
Table 2-3 EAC availability in Microsoft Windows and Microsoft Share
Method Connection type
Microsoft Share
2000 XP 2000/XP
Update Now
1
host with 2000/XP client/ Windows Server 2008/ Windows Vista
USB
Network Jetdirect TCP/IP x x x
IPX/SPX x x x
Standard TCP/IP (HP) x x x
TCP/IP (MS) x x x
IPX/SPX (HP) x x x
Add Printer Direct connect Parallel
USB
Network Jetdirect TCP/IP x x x
IPX/SPX x x x
Standard TCP/IP (HP) x x x
TCP/IP (MS) x x x
IPX/SPX (HP) x x x
1
This column represents the following Microsoft Share configurations: Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista host with Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista client.
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21
Table 2-4 EAC availability in Novell Netware environments
Method Connection type Novell
Netware 4.x Netware 5.x
Bindery queue NDS queue Bindery queue
USB
Network Jetdirect TCP/IP x x x
IPX/SPX
Standard TCP/IP (HP)
1
Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare.

Update Now

If you have modified the configuration of the HP LaserJet Pro CM1410 Color MFP Series product since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Use the Update Now feature to automatically reflect the new configuration in the driver.
For example, if the product is installed and an optional paper-handling accessory is added later, use the Update Now feature to query the product and update the settings to match the new product configuration.
The feature automatically updates the registry and changes the configuration information that appears on the Device Settings tab.
NOTE: Depending on which settings were updated, the Update Now feature might change the
configuration information that displays on the print-driver tabs, instead of (or in addition to) changing the information on the Device Settings tab.
TCP/IP (MS
IPX/SPX (HP)
1
)
NOTE: The Update Now feature is not supported in environments where shared Windows XP clients
are connected to Windows XP hosts.
To activate the Update Now feature, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click
Hardware and Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes.
2. Right-click the product name.
3. Click Properties.
4. Click Device Settings.
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5. If necessary, click Installable Options to expand it and show the options.
6. In the Automatic Configuration drop-down menu, select Update Now.
7. Click OK to save the setting.

HP Driver Configuration

HP Driver Configuration is a software architecture and set of tools that permits HP printing-system software to be customized and distributed in managed corporate printing environments. Using HP Driver Configuration, information technology (IT) administrators in corporate and enterprise environments can preconfigure the printing and device defaults for HP print drivers before installing the drivers in the network environment.
HP Driver Configuration is most beneficial when configuring print drivers for multiple workstations or print servers for print queues that share the same configuration. Two types of features can be configured:
device settings
printing-preferences settings
The driver is configured to match the product hardware so that access to all of the product accessories through the driver is enabled correctly (for example, for duplexing units and additional input trays). Most driver-feature settings can also be configured.
HP Driver Configuration configures the driver to match the accessories that are installed on the product, or to match the settings that IT administrators make in the configuration (.CFG) file (for example, optional trays, total amount of memory, job-storage settings, or mopier settings).
The configuration process consists of three basic steps:
driver acquisition
driver configuration
driver installation and deployment
These steps can be accomplished in different ways, depending on the tool that is being used to define the configuration.
The driver configuration process is supported through three distinct tools. All three are designed with the same basic user-interface (UI) controls for interacting with the .CFG file, but are packaged
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Driver configuration for Windows
23
differently, either to support established product installation workflows or to leave the deployment and installation of the driver entirely up to the user. The following tools support driver preconfiguration:
HP Driver Configuration Utility. The HP Driver Configuration Utility is a small, standalone,
Windows-software program that the administrator can use to open the .CFG file that is associated with a particular driver and make modifications that are applied when that driver is installed on the target computer. It is intended for use in environments that have an established process for deploying drivers. This is the preconfiguration tool of choice to support any Novell or HP Print Server Appliance (PSA) and Point and Print environments. It is used in the way that any ordinary Windows software program is used.
The HP Driver Configuration Utility is available at the following Web site:
www.hp.com/go/dcu
HP Web Jetadmin Driver Configuration Plugin. The HP Web Jetadmin provides a queue-
creation program that can be used to create printer queues on Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008. The HP Web Jetadmin Driver Configuration Plugin adds a number of screens to the existing queue-creation workflow from which the drivers that are being installed for the queues can be customized as part of the process. The plug-in is limited to Internet Explorer browsers. Netscape Navigator is not supported.
HP Web Jetadmin v10.0 is supported by the following:
Windows XP (Professional only)
Windows Server 2003 (R2 only)
Windows Server 2008
Windows Vista (Business and Enterprise Editions)
The HP Web Jetadmin print management features are supported by the following:
Windows XP Professional (with Service Pack 2 or higher)
Windows Server 2003
HP Driver Deployment Utility. The HP Driver Deployment Utility (HP DDU) was created to
simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the print-driver files, and the code needed to deploy them, into two files: an .EXE file and a .CAB file. These files are run on the client computer to copy the print-driver files to the Windows driver store and, for network packages, to install the product. This utility is supported on Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista operating systems.
To gain access to the HP DDU, insert the software CD into the CD-ROM drive, and then navigate to the Driver Deployment Utility folder.
For more information about the HP DDU, refer to
For detailed information about gaining access to and installing these tools, see the HP Driver Configuration Support Guide at the following Web site and click on the Manuals link.
HP Driver Deployment Utility on page 44
www.hp.com/go/dcu
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Lockable features
The following driver features can be locked to prevent end-users from changing settings:
Print on Both Sides (duplex). The options are True or False.
Print in Grayscale. The options are Disable or Enabled.
Media Type. The options include all the paper types that the HP LaserJet Pro CM1410 Color
MFP Series product supports.
Paper Source. The options are Printer Auto Select, Manual Feed (Tray 1), Tray 1.
Job retention mode. The option is Off.
Orientation
Color Options
When a feature is locked, the selected default option is the only option that is available to users. Generally, the feature is unavailable in the driver UI after it has been locked.
Continuous export
The term "continuous export" refers to the ability of the print driver to copy the latest print-driver settings back to the working copy of the preconfiguration file. Using this feature, the exported values can be transferred when a compatible version of the print driver is used to upgrade the print driver. For instance, if the orientation is set to Landscape for a driver originally installed in Windows XP, then the orientation setting automatically remains Landscape when the operating system is upgraded to Windows Vista, Windows Server 2003, or Windows Server 2008. The continuous export feature functions transparently from the user's perspective and works only between print drivers of identical product models.
NOTE: Not all of the driver parameters can be exported; however, the exportable components are
always the same as the components that can be preconfigured.
The following table shows drivers and operating systems that support HP Driver Configuration.
Table 2-5 Operating systems that support HP Driver Preconfiguration
Driver Windows
XP
HP PCL 6 Print Driver
HP PCL 5 Universal Print Driver
HP PS Universal Print Driver
1
NA: Not applicable; the driver is not supported in this operating system.
Yes Yes Yes Yes Yes NA NA
Yes Yes Yes Yes Yes NA NA
Yes Yes Yes Yes Yes NA NA
Windows Server 2003
Windows Server 2008
Windows Vista
Windows 7 Mac OS X v10.5
and later
Linux
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25

HP Driver Diagnostic Printer Check Tool

The HP Driver Diagnostic Printer Check Tool is a Web-based diagnostic software that you can use to determine whether you are using the correct and most current Windows print driver for the HP LaserJet Pro CM1410 Color MFP Series product. Two methods are available to gain access to the HP Driver Diagnostic Printer Check Tool:
1. Open an Internet browser.
2. Go to the following Web site:
www.hp.com/go/drivercheck
Or, use this alternative method.
1. Open an Internet browser.
2. Go to the HP Business Support Center (BSC) at the following Web site:
www.hp.com/go/bsc
3. Click the self-help resources link on the left navigation bar.
4. Click automatic driver checker to run the HP Driver Diagnostic Printer Check Tool.
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. When you select the HP product that you would like to check, the HP Driver Diagnostic Printer Check Tool gathers information about your product, drivers, and system setup in order to diagnose the software driver configuration and check the print driver. The tool then verifies whether you are using the latest driver, informs you if you are using an incorrect driver for the HP product, and lets you know if an updated driver version is available for the product. If an updated driver is available, you can download and install the latest driver version by clicking it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer.
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HP Customer Participation Program

After the product is installed, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software installation CD, helps HP monitor toner usage.
At the time of the invitation, about two weeks after installation, full disclosure of the information to be communicated is provided. Participation is entirely voluntary, and the impact on processing and connection speeds is negligible. Personal information is never sent to HP unless permission is given.
Figure 2-1 Welcome to the HP Product Survey Program screen
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If you decline the invitation, the dialog box does not appear again and no data will be gathered.
HP Customer Participation Program
27

Scan software

Scan methods

HP Scan software
Scan drivers
Scan methods
Scan from the product by using any of the following methods:
From the product control panel. On the product control panel, touch the Scan button. Use
the arrow buttons to select an option, and then touch the Scan button to start the scan.
NOTE: Scanning from the product control panel is possible only after the option has been
configured in the HP Scan software.
The following options are configured by default for a USB connection:
If you select File, the scanned photo will be saved to a directory that you specify.
If you select OCR, the scanned document will be opened in the Readiris software to convert
into an editable text document.
NOTE: This option only appears if Readiris text-recognition software is installed on the
computer. For more information, see the help on the Readiris CD.
If you select EMAIL PIC, the scanned photo will be attached to a new e-mail message. You
can then add an e-mail address, add notes, and send the message.
If you select EMAIL DOC, the scanned document will be attached to a new e-mail message.
You can then add an e-mail address, add notes, and send the message.
If you select SETUP, the HP Scan software opens the Scan Setup Options dialog box,
where you can create, change, or delete the destination options that are available when you touch the Scan button on the product control panel.
NOTE: Photos are scanned at 150 dpi and documents are scanned at 300 dpi.
From the computer by using HP Scan (Windows). Click Start, select Programs or All
Programs, select HP, select the name of the product, and then click Scan. For more information, see
From a WIA- or TWAIN-compliant software program. Check the help system in the
software program to learn how to scan by using a WIA- or TWAIN-compliant scanner from within that program. For more information, see
HP Scan software on page 29.
Scan drivers on page 33.
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HP Scan software

Use the HP Scan software to scan from the product and then complete any of the following tasks with the data:
Save the scanned item to a file.
Attach the scanned item to an e-mail.
Perform text recognition on the scanned item through Readiris, if Readiris text-recognition software
is installed on the computer.
Open the scanned item with any third-party software program that supports the drag-and-drop
function.
To use the HP Scan software, click Start, select Programs or All Programs, select HP, select the name of the product, and then click Scan.
The HP Scan software saves the scan as any of the following image file types:
.BMP
.GIF
.JPG
.PDF
.TIFF (both regular and compressed)
Convert a scanned document into editable text by using the Readiris software. The following editable text file types are supported in Readiris:
.BMP
.DCA
.DOC
.DW
.HTM
.MM
.PDF
.RTF
.TXT
.WP
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.WPS
.WS
.WS2
Scan software
29
The HP Scan software uses a simple user interface with a list of shortcuts, a Restore Defaults button, a Advanced Settings button, and a Scan button.
Figure 2-2 HP Scan dialog box
The list contains any user-defined destinations, and the following default destination options:
Save as PDF
Save as JPEG
E-mail as PDF
E-mail as JPEG
Save as editable text (OCR) (if Readiris software is installed)
Everyday Scan
After you select a destination, click Scan to start the scan.
Click Advanced Settings to open the Advanced Settings dialog box, where you can create, change, or delete the destination options that are available in the list and specify the destination options that are available when you press the Scan button on the product control panel. Each destination has a unique name and scan settings associated with it.
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Figure 2-3 Scan Setup Options dialog box
NOTE: The Change the destinations that show up on the all-in-one control panel
when I press the <Scan To> button. option appears only if HP ToolboxFX is running.
Many of the dialog boxes in the HP Scan software contain the following four common buttons:
Click Back to return to the previous dialog box.
Click Next to go to the next dialog box.
Click Cancel to cancel the creation or deletion of a scan destination.
Click Help to gain access to context-sensitive help for the dialog box.
The HP Scan software presents a series of dialog boxes that depend on the selections made in the HP Scan software dialog boxes.
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31
E-mail
Every time the HP Scan software is used, an HPPSCAN6.LOG file is generated in the current user's temporary directory. The HPPSCAN6.LOG file appends after every scan, and develops a log of operations that helps troubleshoot scanning problems. To gain access to the log file, follow these steps:
1. Click Start and then click Run....
2.
Type %TEMP% in the Open: field and then click OK.
3. Double-click the hppscan6.log file in the window that opens.
Selecting the third-party destination option saves the scanned image in a file of the specified file type. The HP Scan software then starts the specified software program by appending the filename after the software filename. Because the HP Scan software does not support automatic discovery of software programs, you must specify the correct software program and specify a file type that your program supports.
The HP Scan software for Windows supports only 32-bit messaging application programming interface (MAPI)-compliant e-mail programs, and does not support Internet-based e-mail programs such as Hotmail, Yahoo, or MSN. The following table lists examples of supported e-mail programs.
Table 2-6 Examples of supported e-mail programs
Program Name Windows OS
Microsoft Outlook Yes: Outlook 97, Outlook 98, Outlook 2003, Outlook XP
Microsoft Outlook Express Yes
Lotus Notes Yes: V3.0 and later
E-mail is always sent through the default e-mail client. To see the default e-mail client in Windows XP (the path varies for other Windows operating system), click Start, click Settings, click Control Panel, click Network and Internet Options, click Internet Options, click the Programs tab, and review the E-mail setting.
Scan settings
The following table shows the available scan settings.
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Table 2-7 Available scan settings
Option Scan settings
Resolution
NOTE: Scanning at higher resolution requires longer scan
times and more memory.
Image type (bit depth)
File type
75 dpi
100 dpi
150 dpi
200 dpi
300 dpi
600 dpi
1200 dpi
Black and White (1 bit)
Grayscale (8 bit)
Color (24 bit)
Portable Network Graphics (*.png)
Adobe PDF (*.pdf)
Searchable PDF (*.pdf)
JPEG (*.jpg, *.jpeg)
GIF (*.gif)
Size to scan

Scan drivers

Windows Bitmap (*.bmp)
TIFF (*.tiff, *.tif)
Rich Text (*.rtf)
Text (*txt)
Entire Scan Area
Letter (8.5 x 11 inches)
Legal (8.5 x 14 inches) *Document Feeder Only
A4 (210 x 297 mm)
3.5 x 5 in (9 x 13 cm)
4 x 6 in (10 x 15 cm)
5 x 7 in (13 x 18 cm)
8 x 10 in (20 x 25 cm)
Custom Scan Size
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WIA driver
Scan software
33
WIA driver
NOTE: The WIA driver does not support duplex scanning.
Use any of the following methods to open the Windows Image Acquisition (WIA) scanning feature for Windows XP:
The WIA user interface is relatively simple and does not contain the wide range of image-quality options that are available in the TWAIN-driver user interface.
Figure 2-4 WIA-driver user interface — flatbed
Start WIA scanning through a WIA-compliant software program.
Right-click on the scanner icon in the My Computer folder, and then click Scan.
Right-click on the scanner icon in the My Computer folder, and then click Scanner Wizard.
Right-click on the scanner icon in the Scanners and Cameras folder in the Control Panel, and then click Scan.
Right-click on the scanner icon in the Scanners and Cameras folder in the Control Panel, and then click Scanner Wizard.
When you use the WIA scan driver, you must modify the brightness and contrast after you perform the scan. Contrast or brightness modifications cannot be set on the product. Only native product resolutions are supported, and no software interpolation is performed. The WIA scan driver supports document
34 Chapter 2 Windows software description ENWW
feeder or flatbed scanning, but does not support duplex scanning. The WIA scan driver supports the following file types:
.BMP
.JPG
.GIF
.TIFF
.FPX
.PNG
NOTE: For more information about scanning, see the HP LaserJet CM1410 MFP Series User Guide,
which is available on the printing-system CD that came with the product.

HP LaserJet Fax Setup Utility

The HP LaserJet Fax Setup Utility runs automatically after the printing-system software is installed. HP recommends that you run the utility to configure the fax settings for both the software and the product control panel. Run the utility even if you have already configured the fax settings. The settings in the HP LaserJet Fax Setup Utility are used by HP ToolboxFX to run other faxing features, such as the fax cover page.
NOTE: You can also start the HP LaserJet Fax Setup Utility by clicking Start, selecting
Programs or All Programs, selecting HP, selecting the name of the product, and then clicking HP Fax Setup Wizard.
NOTE: For more information about faxing, see the HP LaserJet CM1410 MFP Series User Guide,
which is available on the printing-system CD that came with the product.
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HP LaserJet Send Fax software

Use the HP LaserJet Send Fax software to send faxes from the computer. To use the HP LaserJet Send Fax software, click Start, select Programs or All Programs, select HP, select the name of the product, and then click Send Fax.
Figure 2-5 HP LaserJet Send Fax dialog box – user interface
NOTE: The HP LaserJet Send Fax software works with HP ToolboxFX. If you turn off
HP ToolboxFX, you cannot use some of the HP LaserJet Send Fax software features, such as the fax phone book. However, you can still preview and send faxes.
In some cases, faxing from the computer is more convenient and offers more choices than faxing from the product control panel, such as in the following:
Fax to multiple recipients
Create a cover page
Fax pages scanned from the product document feeder
Fax without first printing and scanning the document
For any fax job, click Preview... to view the fax and click Send Now to send the fax.
NOTE: For more information about faxing, see the HP LaserJet CM1410 MFP Series User Guide,
which is available on the printing-system installation CD that came with the product.
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Fax to multiple recipients

To send a fax to multiple recipients, use the HP LaserJet Send Fax software to create a recipient list by using one of the following methods:
Click Create Recipient List on the HP LaserJet Send Fax dialog box. For each recipient,
type in the information and then click Add to list.
If you have stored entries in the fax phone book in HP ToolboxFX, click Phone Book on the HP
LaserJet Send Fax dialog box, click Create Recipient List, and then drag-and-drop recipient names from the Phone Book field to the Recipient List field. To add new entries to the fax phone book in HP ToolboxFX, click Edit to open HP ToolboxFX.
NOTE: If you add new entries in HP ToolboxFX, click Refresh on the HP LaserJet Send Fax
dialog box to see the new entries in the Phone Book field.

Create a cover page

If you want a cover page for the fax, select Cover Page in the Include With Fax options.
Your name, company name, phone number, and fax number are entered automatically into the cover­page template. Edit the data for the cover-page template by using one of the following methods:
Enter the data for the cover page in the HP LaserJet Fax Setup Utility.
Enter the data for the cover page on the product control panel.
Enter the data for the cover page by clicking Defaults and then clicking Edit.
When you select Cover Page, the Notes section appears. To view a completed cover-page template, select one from the drop-down menu and then click Preview.
NOTE: Cover page templates are not editable.

Fax pages scanned from the product document feeder

If you want to include fax pages scanned from the product document feeder, place the pages to be scanned in the product document feeder and select Pages in Document Tray in the Include With
Fax options.

Fax without first printing and scanning the document

One of the most useful features of the HP LaserJet Send Fax software is the ability to fax documents without first printing and scanning them. For example, if you want to send a Microsoft Word document, open the document, click File, click Print, and then select HP LaserJet CM1410 MFP Fax from the drop-down menu.
The HP LaserJet Send Fax software starts with the document attached. Add a cover page by selecting Cover Page. Add pages scanned from the product document feeder by selecting Pages in Document Tray.
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37

Font support

The basic fonts listed here are included with Microsoft Windows software. The additional PS fonts are available on the CD that came with the product.

Basic fonts

Microsoft Windows software includes these basic fonts, which can be used with any HP printing product:
Arial
Courier New Italic
Times New Roman Italic
Arial Italic
Courier New Bold
Times New Roman Bold
Arial Bold
Courier New Bold Italic
Times New Roman Bold Italic
Arial Bold Italic
Symbol
Wingdings
Courier New
Times New Roman

Default fonts

The following default fonts are installed through a Full Installation of the HP LaserJet Pro CM1410 Color MFP Series printing-system software.
Table 2-8 Default fonts
Font name Font style File name
Albertus Extra Bold Regular ALBR85W.TTF
Albertus Medium Regular ALBR55W.TTF
Antique Olive Regular OLVR55W.TTF
Antique Olive Bold OLVR75W.TTF
Antique Olive Italic OLVR56W.TTF
CG Omega Regular CGOR45W.TTF
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Table 2-8 Default fonts (continued)
Font name Font style File name
CG Omega Bold CGOR65W.TTF
CG Omega Bold Italic CGOR66W.TTF
CG Omega Italic CGOR46W.TTF
CG Times Regular CGTR45W.TTF
CG Times Bold CGTR65W.TTF
CG Times Bold Italic CGTR66W.TTF
CG Times Italic CGTR46W.TTF
Clarendon Condensed Bold CLAR67W.TTF
Coronet Regular CORONET.TTF
CourierPS Regular CPSR45W.TTF
CourierPS Bold CPSR65W.TTF
CourierPS Bold Oblique CPSR66W.TTF
CourierPS Oblique CPSR46W.TTF
Garamond Antiqua GARR45W.TTF
Garamond Halbfett GARR65W.TTF
Garamond Kursiv GARR46W.TTF
Garamond Kursiv Halbfett GARR66W.TTF
Helvetica Regular HELR45W.TTF
Helvetica Bold HELR65W.TTF
Helvetica Bold Oblique HELR66W.TTF
Helvetica Narrow Regular HELR47W.TTF
Helvetica Narrow Bold HELR67W.TTF
Helvetica Narrow Bold Oblique HELR68W.TTF
Helvetica Narrow Oblique HELR48W.TTF
Helvetica Oblique HELR46W.TTF
ITC Avant Garde Gothic Book AVGR45W.TTF
ITC Avant Garde Gothic Book Oblique AVGR46W.TTF
ITC Avant Garde Gothic Demi Regular AVGR65W.TTF
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ITC Avant Garde Gothic Demi Oblique AVGR66W.TTF
ITC Bookman Light Regular BOKR35W.TTF
ITC Bookman Light Italic BOKR36W.TTF
ITC Bookman Demi Regular BOKR75W.TTF
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39
Table 2-8 Default fonts (continued)
Font name Font style File name
ITC Bookman Demi Italic BOKR76W.TTF
ITC Zapf Chancery Medium Italic CHANC___.TTF
ITC Zapf Dingbats Regular DINGS___.TTF
Letter Gothic Regular LETR45W.TTF
Letter Gothic Bold LETR65W.TTF
Letter Gothic Italic LETR46W.TTF
Marigold Regular MARIGOLD.TTF
New Century Schoolbook Bold NCSR75W.TTF
New Century Schoolbook Bold Italic NCSR76W.TTF
New Century Schoolbook Italic NCSR56W.TTF
New Century Schoolbook Roman NCSR55W.TTF
Palatino Bold PALR65W.TTF
Palatino Bold Italic PALR66W.TTF
Palatino Italic PALR46W.TTF
Palatino Roman PALR45W.TTF
SymbolPS Regular SYMPS__.TTF
Times* Bold TIMR65W.TTF
Times Bold Italic TIMR66W.TTF
Times Italic TIMR46W.TTF
Times Roman TIMR45W.TTF
Univers Bold UNVR65W.TTF
Univers Bold Italic UNVR66W.TTF
Univers Condensed Bold UNVR67W.TTF
Univers Condensed Bold Italic UNVR68W.TTF
Univers Condensed Medium UNVR57W.TTF
Univers Condensed Medium Italic UNVR58W.TTF
Univers Medium UNVR55W.TTF
Univers Medium Italic UNVR56W.TTF
Ninety-two additional PS emulation fonts are also available on the CD.
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Table 2-9 Additional PS emulation fonts
Font name Font style File name
Albertus MT Regular PS_12639.TTF
Albertus MT Italic PS_12640.TTF
Albertus MT Lt Regular PS_14530.TTF
Antique Olive CompactPS Regular PS_11120.TTF
Antique Olive Roman Regular PS_11119.TTF
Antique Olive Roman Bold PS_11118.TTF
Antique Olive Roman Italic PS_11846.TTF
Apple Chancery Italic PS_24516.TTF
Bodoni Poster Regular PS_12704.TTF
Bodoni PosterCompressed Regular PS_14508.TTF
BodoniPS Regular PS_12581.TTF
BodoniPS Bold PS_12585.TTF
BodoniPS Bold Italic PS_12586.TTF
BodoniPS Italic PS_12582.TTF
Candid Regular PS_24517.TTF
Chicago Regular PS_24518.TTF
Clarendon Light Regular PS_14513.TTF
ClarendonPS Regular PS_10269.TTF
ClarendonPS Bold PS_12968.TTF
Cooper Black Regular PS_10369.TTF
Cooper Black Italic PS_10370.TTF
Copperplate32bc Regular PS_14514.TTF
Copperplate33bc Regular PS_14515.TTF
CoronetPS Italic PS_10249.TTF
Eurostile Regular PS_10267.TTF
Eurostile Bold Regular PS_10268.TTF
Eurostile ExtendedTwo Bold PS_14512.TTF
Eurostile ExtendedTwo Regular PS_14511.TTF
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Geneva Regular PS_24509.TTF
GillSans Regular PS_13872.TTF
GillSans Bold PS_13874.TTF
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41
Table 2-9 Additional PS emulation fonts (continued)
Font name Font style File name
GillSans Bold Italic PS_13875.TTF
GillSans Condensed Regular PS_14053.TTF
GillSans Condensed Bold PS_14054.TTF
GillSans ExtraBold Regular PS_14051.TTF
GillSans Italic PS_13873.TTF
GillSans Light Italic PS_13871.TTF
GillSans Light Regular PS_13870.TTF
Goudy Bold PS_12544.TTF
Goudy Bold Italic PS_10695.TTF
Goudy Regular PS_12542.TTF
Goudy ExtraBold Regular PS_12545.TTF
Goudy Italic PS_12543.TTF
Helvetica Condensed Regular PS_14526.TTF
Helvetica Condensed Bold PS_14528.TTF
Helvetica Condensed Bold Italic PS_14529.TTF
Helvetica Condensed Italic PS_14527.TTF
Hoefler Text Regular PS_24519.TTF
Hoefler Text Black Regular PS_24521.TTF
Hoefler Text Black Italic PS_24522.TTF
Hoefler Text Italic PS_24520.TTF
Hoefler Text Ornaments Regular PS_24523.TTF
Joanna MT Regular PS_14503.TTF
Joanna MT Bold PS_14505.TTF
Joanna MT Bold Italic PS_14506.TTF
Joanna MT Italic PS_14504.TTF
Letter Gothic Italic PS_13778.TTF
Letter GothicPS Regular PS_13777.TTF
Letter GothicPS Bold PS_13779.TTF
Letter GothicPS Bold Italic PS_13780.TTF
Lubalin Graph Regular PS_12675.TTF
Lubalin Graph Bold PS_12677.TTF
Lubalin Graph Bold Italic PS_12625.TTF
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Table 2-9 Additional PS emulation fonts (continued)
Font name Font style File name
Lubalin Graph Italic PS_12623.TTF
MarigoldPS Regular PS_94073.TTF
Mona Lisa Recut Regular PS_14525.TTF
Monaco Regular PS_24524.TTF
New York Regular PS_24510.TTF
Optima Regular PS_12506.TTF
Optima Bold PS_12510.TTF
Optima Bold Italic PS_12511.TTF
Optima Italic PS_12507.TTF
Oxford Italic PS_14072.TTF
StempelGaramond Roman Italic PS_11546.TTF
StempelGaramond Roman Regular PS_11545.TTF
StempelGaramond Roman Bold PS_11547.TTF
StempelGaramond Roman Bold Italic PS_11548.TTF
Taffy Regular PS_14507.TTF
Univers 45 Light Regular PS_13501.TTF
Univers 45 Light Bold PS_14023.TTF
Univers 45 Light Bold Italic PS_14024.TTF
Univers 45 Light Italic PS_13502.TTF
Univers 47 CondensedLight Bold PS_14030.TTF
Univers 47 CondensedLight Bold Italic PS_14040.TTF
Univers 55 Regular PS_14021.TTF
Univers 55 Italic PS_14022.TTF
Univers 57 Condensed Regular PS_14029.TTF
Univers 57 Condensed Italic PS_14039.TTF
Univers ExtendedPS Bold PS_13548.TTF
Univers ExtendedPS Regular PS_13547.TTF
Univers ExtendedPS Bold Italic PS_14481.TTF
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Univers ExtendedPS Italic PS_14480.TTF
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HP Driver Deployment Utility

The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the printer-driver files, and the code needed to deploy them, into 2 files: an .EXE file and a .CAB file. These files are run on the client computer to copy the printer-driver files to the Windows driver store, and for network packages, to install the product.
The HP DDU works with print drivers that can be installed by an .INF file. It is designed to work with print drivers that have their files contained in one directory structure. Because this utility is generic, it does not detect how specific print drivers are packaged. It packages all files in the directory (and subdirectories) where the print driver .INF file is found. The print driver must be expanded so that the HP DDU can process the .INF file. If you download an .EXE file with the print-driver files, you need to run it first to unpack all of the files. Then, run the HP DDU to package it for deployment on the client system.
HP DDU can be used to pre-configure a print driver for deployment. When the package is run on the client computer, the new configuration file is used to configure the print driver after it is installed. This does not break WHQL certification.
If the print driver was WHQL certified, and the print-driver files are organized within one directory structure, then HP DDU will not break WHQL certification. HP DDU packages all of the files found in the printer-driver directory structure without modifying them. If printer-driver pre-configuration is done, the new configuration file is used to configure the print driver after it is installed. This does not break WHQL certification.
NOTE: If you need the ability to configure unique settings for printer-driver deployment, the Universal
Print Driver installer may be a better choice as an install tool. The Universal Print Driver installer allows the configuration of settings from the command line.
The HP DDU can be used with the Universal Print Driver installer, but the Universal Print Driver command line will not be accessible. The HP DDU is designed to package and stage/install print drivers. Print-driver specific features, like those found in the Universal Print Driver installer, are specific to the Universal Print Driver installer and not supported by the HP DDU.
The HP DDU installer could be used with the Universal Print Drivers to deploy a direct connect driver in traditional mode or a network install in traditional mode.
NOTE: Administrative rights are necessary on the client system where the install is being performed.
For a direct connect, administrative rights are only required to run the .EXE package. The user can then connect the product without administrative rights. For a network connection, the .EXE package will copy files to the driver store, create the port, install the print driver and create the printer object.
Supported operating systems
Microsoft Windows XP
Microsoft Windows XP 64-Bit Edition
Microsoft Windows Server 2003
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows Server 2008
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Microsoft Windows Server 2008 64-Bit Edition
Microsoft Windows Vista
Microsoft Windows Vista (64-bit)
Microsoft Windows 7
Install and run the HP DDU
Install the HP DDU
Copy the files to the administrative computer. If using the self-extracting .EXE file, just copy it to the administrative computer, then double click – it will expand the files into the proper directory structure.
DDU does not require an installation program. All of the files are contained in the “Driver Deployment Utility” directory. DDU does not require any registry entries.
Run the HP DDU
1. Create the printer-driver package to deploy by opening the HP DDU application. This can be done
by double clicking HPDDU.EXE, which is found in the Driver Deployment Utility root directory. This utility packages the print driver and the code needed to stage/install the print driver into an .EXE file and a .CAB file. An informational .XML file is also created and can be used to identify the package selections.
2. Run the new printer-driver package (created in step 1) on the client computer. It can be copied to
the client computer and run by double clicking, or it can be run from a server by pointing to it and double clicking. The package can also be run in a batch file.
For a direct connect package, the HP DDU will silently copy the printer-driver files into the Windows driver store and exit. Prior to exiting, an optional dialog can be shown to prompt the user to connect their product after the files are copied. Upon completion of the package executable, when the user connects the product to the computer, the operating system will install the product using Plug and Play software.
NOTE: If the product is never connected to the computer, the product will not be installed.
For a network package, the HP DDU will silently copy the printer-driver files into the Windows driver store, and then install the product using the network information entered by the administrator.
Use the HP DDU
The HP DDU user interface is divided into the following sections:
Package Source describes the package type and printer-driver location that you want to create.
Package Target identifies the name and location of the installation package.
Create Package initiates the package creation process.
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Figure 2-6 Package Source
Driver Directory—Use the Select Driver button to enter the directory where the print driver resides
by browsing or typing it in. You should only have one printer-driver package in this directory because this utility will package all the files found in this directory (and sub directories) into the executable file. If you have downloaded a compressed printer-driver package, you must expand it before using this utility.
In some cases, you may have multiple print-driver .INF files in the directory (sometimes one is for color and another for mono products). In this case, an additional dialog will allow you to select which print driver to package.
You will also get a warning if the directory is large. This is to help prevent packaging more than one print driver. You can choose to continue or not at this point.
Once the printer-driver directory is selected, and one print driver has been found, the printer-driver information is displayed below the directory selection box.
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For print drivers that support preconfiguration, the check box below will be enabled. Selecting this will run a configuration dialog after clicking the Create Package.
Install TypeSilently preload the driver is the option to select for users that will be using a direct connection, like a USB cable. A future Plug and Play event will be necessary to install the print driver, but all the files will be installed in the Windows driver store by this package for future use.
By default the executable file runs silently. If you would like to prompt the end user to connect the product at the end of the install, select the Show a prompt to connect the printer checkbox.
For products using a network connection, select the Silently create the network port and install driver option. The Network Settings button will become enabled, and you should click on it to enter the required network settings.
NOTE: If you do not select the print driver first, an error dialog box appears. You must select the print
driver first so that the product name can be derived from the printer-driver name.
Figure 2-7 Network Settings
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You must identify the network product by one of the following methods. This utility does not communicate with the product to determine if the settings are valid, but it does perform syntax
HP Driver Deployment Utility
47
checking. The administrator is responsible for identifying the product using either the correct IP address, the Hardware address, or the Hostname.
IP Address — enter the IPv4 or IPv6 address of the product.
Hardware Address — enter the hardware address of the product.
Hostname — enter the hostname of the product.
The following network settings are additional. You may accept the default values pre-entered or change any of them.
Port Name: This is the network port name that will be created. If the name already exists, a
number will be appended to make it unique.
Printer Name: This is the product name that will appear in the printers’ folder. If the name
already exists, a number will be appended to make it unique.
Set this printer as default:
Yes - will make this product the default when printing from other applications.
No - will retain the current default, unless this is the only product installed.
Share this printer: Yes - will allow others to use this product.
Share Name: Share name for the product. Only enabled if ‘Share this printer’ is Yes. If the
name already exists, a number will be appended to make it unique.
To exit the Network Settings dialog without saving, use the Windows close button in the upper corner.
Package Target
Use the Save as button to enter the name and location for the output package by browsing or typing it in. The utility will create the package in the temp directory and then move it to the final location.
Create Package
Click the Create Package button when you have entered all the above information. This button will be disabled until you have entered the required information. Once it is clicked, the Cancel button and Progress bar will be enabled.
To stop the package creation, click the Cancel button.
The executable file runs silently, unless a user prompt is requested for a direct-connect product. If an error is encountered during execution, an error dialog will appear. To suppress the error dialog, select the Suppress all end user error messages check box.
If you selected the Pre-configure this driver checkbox, the print driver configuration dialog will open when you click the Create Package button. Once you have configured the print driver, select OK to save the new configuration settings and continue creating the package. Clicking Cancel will cancel the entire package creation process.
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Figure 2-8 HP DDU Driver Configuration settings
HP DDU Frequently Asked Questions
How do I use the HP DDU to deploy a direct connect driver with preconfiguration?
If you load multiple PDLs for one product, the operating system will determine which one satisfies the Plug and Play event. The operating system will create one printer object for that PDL.
1. Run HPDDU.EXE to start the package creation.
2. From Package Source section:
a. Select the print driver to package by browsing to the .INF file in the directory.
b. Select the Pre-configuration checkbox. This checkbox is enabled only for print drivers that
support preconfiguration.
c. Select the Silently preload the driver install type.
d. Select the Show a prompt to connect the printer checkbox if you want to prompt the
user after the files are copied.
3. From Package Target section:
Select the output name and location. Three files will be written here: an .EXE file, a .CAB file, and an .XML file with information about the package.
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HP Driver Deployment Utility
49
4. From Create Package section:
a. If you want to suppress any error messages, select the Suppress all end user error
messages checkbox.
b. Click the Create Package button
5. Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE
file because it will be copying files into the Windows driver store. Now the printer-driver files are on the system, and any user can connect the product to trigger the Plug and Play event.
NOTE: The printer object is not created until the product is connected.
NOTE: If you deploy multiple direct connect print drivers, with preconfiguration, and they all use a
pre-config file with the same name, the first one connected will be the only one configured properly. This might happen if you deploy the PCL6 and PCL5 print drivers for the same product. The reason is that the config file is copied to the \3 directory awaiting the product being connected. Each deployment will just copy over the same config file since they all use the same name. Once the product is connected, this config file gets consumed and deleted. Future Plug and Play events will not have the config file available.
How do I use the HP DDU to deploy a network product with preconfiguration?
NOTE: Before running the HP DDU, you must download the driver you want to package, expand the
driver, and place the driver in its own directory on the computer where the HP DDU will run.
1. Run HPDDU.EXE to create the package.
2. From Package Source section:
a. Select the print driver to package by browsing to the .INF file in the directory.
b. Select the Pre-configuration checkbox. This checkbox is enabled only for print drivers that
support preconfiguration.
c. Select the Silently create network port and install driver install type.
d. Click the Network Settings button to enter the network settings.
3. From Network Settings dialog:
a. From the Required Settings section, enter at least one way of identifying the product (IP
address, Hardware address, or Hostname).
b. Make any changes to the Additional Settings section (port name, product name, default
printer, sharing and share name). You can leave the default settings if you don’t need to make changes.
4. From Package Target section:
Select the output name and location. Three files will be written here: an .EXE file, a .CAB file and an .XML file with information about the package.
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5. From Create Package section:
a. If you want to suppress any error messages, select the Suppress all end user error
messages checkbox.
b. Click the Create Package button.
c. The configuration dialog will open and allow you to set configuration details for this print
driver. After accepting the configuration changes, the package will be created.
6. Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE
file because it will be copying files into the Windows driver store. A port and printer object will be created with the information provided above.
Common Problems
I get a warning when I select the print driver.
If there are too many files in the driver directory, or the directory is really large, a warning appears so that the user doesn’t accidentally package up something they didn’t intend to (like the root directory). Some print drivers are really large, and you can choose to ignore this warning and continue.
To minimize package size, each print driver should be in it’s own directory. This is usually the default behavior when you expand a print driver.
I get an error when I try to open the “Network Settings” dialog.
You need to first select a print driver before opening the “Network Settings” dialog. This populates the product name field based on the printer-driver name.
The Create Package button is not enabled.
This button will not be enabled until you have:
1. Selected the print driver.
2. If network connect – filled out one of the required network settings.
3. Selected the Save as name and directory.
How do I exit the HP DDU?
Use the Windows close button in the upper corner.
The Network Settings dialog keeps displaying an error, and I just want out.
If you do not want to save settings, or change your mind and don’t want a network install, you need to close the network settings dialog with the Windows close button in the upper corner. Using the OK button, will try to validate the settings, and that is what is causing an error.
What if the user connects the printer before the HP DDU package is run?
If the user connects the product, but then cancels the Plug and Play event before it finishes, this creates an incomplete Plug and Play event. After copying the printer-driver files to the Windows driver store, the HP DDU code will cleanup incomplete Plug and Play events for products supported by this print driver. Then it will refresh the bus, causing the operating system to Plug and Play the product (installing the print driver and creating the printer object.)
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How do I uninstall HP DDU?
Delete all the files in the root HP DDU directory.
NOTE: No registry changes have been made with this utility.
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3 Install Windows printing-system
components
The HP LaserJet Pro CM1410 Color MFP Series comes with software and installers for Microsoft Windows and Apple Macintosh systems. For information about Macintosh software, see
software and utilities on page 111. Linux and UNIX systems support the HP LaserJet Pro CM1410
Color MFP Series, and software is available on the Web. This chapter provides procedures for installing and uninstalling the HP LaserJet Pro CM1410 Color MFP Series printing-system software for Windows operating systems.
Install overview
Software installation types for Windows
Installation options
Macintosh
General Windows installation instructions
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Install overview

The software for the HP LaserJet Pro CM1410 Color MFP Series product is available from the printing­system software CD.
For all supported operating systems, each install option presents a series of screens that guide you through the installation process.

Software installation types for Windows

The following printing-system software installation types are available:
Select the recommended software (default)
Select the minimum software
Selecting Click here for more install options allows you to choose between the installation types and allows you to view the software components that are installed with each installation type.
The installer guides the installation, whether you are configuring a direct-connected or a network­connected product.
The installer additionally detects hardware and network connections, and helps guide the installation. For example, if the installer detects an HP LaserJet Pro CM1410 Color MFP Series, it automatically configures the software connection to that product. This saves several steps. If the installer detects fax capabilities or a network, it also guides setting up those features.

Installation options

The HP LaserJet Pro CM1410 Color MFP Series printing-system software can be installed when the product is connected to the computer in the following configurations:
on a computer that is directly connected to the product through a USB port. Directly connected via
a USB port
Connected via a wired or wireless network
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General Windows installation instructions

General Windows installation for direct connections

General Windows installation for network connections
Printer sharing disclaimer
Point-and-Print installation for Windows
Modify a pre-existing installation
General Windows installation for direct connections
Windows installation instructions for direct-connected (USB) products
Printer-driver only installation instructions (Microsoft Add Printer Wizard)
Windows installation instructions for direct-connected (USB) products
Use the following instructions to install the printing-system software on a computer that is running Win 7, Windows Server 2003, Windows XP, or Windows Vista, and is directly connected to the product.
NOTE: Set up and turn on the product before installing the software. Do not connect the product to
the computer until the software installation program prompts you.
You must have administrator privileges to install the software.
1. Quit all open programs.
2. Insert the printing-system software CD into the CD-ROM drive.
NOTE: If the CD-ROM does not start automatically, click Start, click Run, and then browse to
and double-click the SETUP.EXE file in the root directory of the printing-system software CD.
3. Click the appropriate installation type, and then follow the onscreen prompts.
4. When the installer software prompts you to select how the product will be connected, select
Directly to this computer using a USB cable., and then click Next. Follow the onscreen
prompts.
5. If you are prompted to restart the computer, click Yes.
6. After installation of the printing-system software, dialog boxes appear that allow you to print a test
page, register the product over the Web, and set up faxing on the product.
Printer-driver only installation instructions (Microsoft Add Printer Wizard)
NOTE: This printer-driver only software solution provides print-only functionality through a
communications port that has already been created for this product (USB or network connected). Fax and scan functionality are not included with this software.
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To use the printer-driver only software solution with a direct USB connection, a USB Print port must have already been created by a previous installation of the printing-system software. There are several direct USB printing-system software installation options that establish a USB Print port:
Complete an installation using the in-box printing-system software CD.
Download the "Recommended Solution", which provides installation options identical to the
printing-system software CD.
Once a USB Print port is created by a previous direct USB installation, the printer-driver installation can be completed using that USB Print port.
Use the following instructions to install the printer driver only:
1. Click Start, and then do one of the following:
-or-
For Windows Server 2003 and Windows XP Professional: Select Settings, and then click Printers and Faxes.
-or-
For Windows XP Home: Click Control Panel, and then double-click the Printers and Other Hardware icon.
-or-
For Windows Vista: Click Computer, click Control Panel, and then click Hardware and Sound.
2. Click Add Printer, and then click Next.
3. When asked if the product is a local or network product, select Local printer attached to this
computer, and then click Next.
NOTE: Do not select the Automatically detect and install my Plug and Play printer
option.
4. On the Select a Printer Port screen, select the USB Print port that was created by a previous
USB installation, and then click Next.
5. On the Install Printer Software screen, click Have Disk.... The Install from Disk dialog
box appears.
6. Insert the printing-system software CD into the CD-ROM drive.
7. Click Browse..., and then select the printer driver for the product.
To install the PCL 6 printer driver, navigate to the root folder of the CD (where X is the letter of the CD-ROM drive) and select the hppdp608.inf file.
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To install the HP postscript level 3 emulation printer driver, navigate to the appropriate folder and select the appropriate file:
For 32-bit: \Drivers\win2k_xp_vista\hppcps08.inf
For 64-bit: \Drivers\winxp_vistax64\hppdps08.inf
8. Click Open.
9. On the Install from Disk dialog box, click OK.
10. Click Next. Complete the installation. When prompted, print a test page to ensure that the printer
driver is installed correctly.

General Windows installation for network connections

Network setup
Windows installation instructions for network-connected products
Printer-driver only installation instructions (Microsoft Add Printer Wizard)
Network setup
NOTE: Set up, turn on, and connect the product to the network before installing the software.
To connect a product to a network, use the following instructions:
1. Connect the product to the network.
2. Turn on the product.
NOTE: You must complete the power-up sequence in this order or the installer discovery utility
fails to recognize the product. It might take a few minutes for the product to obtain a TCP/IP address.
3. To print a configuration page from the product control panel, touch Setup . Use the arrow
buttons to select Reports, and then touch OK. Use the arrow buttons to select Config Report and then touch OK.
4. Install the printing-system software. Use the information from the test pages to specify the network
variables during installation.
NOTE: A second page prints. On that page, the Fax Settings and Imaging Settings sections
provide details about the product fax settings.
Windows installation instructions for network-connected products
NOTE: Complete the network setup before completing this procedure.
Each computer that has the printing-system software installed can use all of the product features that are available over a network connection, except for the Receive faxes to this computer feature, which can only be enabled for one computer.
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Use the following instructions to install the printing-system software on a computer that is running Win 7, Windows XP, or Windows Vista, and is connected to the product through a network.
NOTE: You must have administrator privileges to install the software.
1. Quit all open programs.
2. Insert the printing-system software CD into the CD-ROM drive.
NOTE: If the CD-ROM does not start automatically, click Start, click Run, and then browse to
and double-click the SETUP.EXE file in the root directory of the CD.
3. Click the appropriate installation type and follow the onscreen prompts.
4. When the installer software prompts you to select how the product will be connected, select
Connect through a wired network.. Follow the onscreen prompts.
5. If you are prompted to restart the computer, click Yes.
6. After installation of the printing-system software, a test page prints, and dialog boxes appear that
allow you to register the product over the Web and set up faxing.
Printer-driver only installation instructions (Microsoft Add Printer Wizard)
NOTE: This printer-driver only software solution provides print-only functionality through a
communications port that has already been created for this product (USB or network connected). Fax and scan functionality are not included with this software.
Use the following instructions to install the printer driver only:
1. Click Start, and then do one of the following:
-or-
For Windows Server 2003 and Windows XP Professional: Select Settings, and then click Printers and Faxes.
-or-
For Windows XP Home: Click Control Panel, and then double-click the Printers and Other Hardware icon.
-or-
For Windows Vista: Click Computer, click Control Panel, and then click Hardware and Sound.
2. Click Add Printer, and then click Next.
3. When asked if the product is a local or network product, select A network printer, or a
printer attached to another computer, and then click Next.
NOTE: Use of a local port is recommended, if it is available. If no local port is available, create
a new TCP/IP port.
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4. On the Install Printer Software screen, click Have Disk.... The Install from Disk dialog
box appears.
5. Insert the printing-system software CD into the CD-ROM drive.
6. Click Browse..., and then select the printer driver for the product.
To install the PCL 6 printer driver, navigate to the root folder of the CD and select the hppdp608.inf file.
To install the HP postscript level 3 emulation printer driver, navigate to the appropriate folder and select the appropriate file:
For 32-bit: \Drivers\win2k_xp_vista\hppcps08.inf
For 64-bit: \Drivers\winxp_vistax64\hppdps08.inf
7. Click Open.
8. On the Install from Disk dialog box, click OK.
9. Click Next. Complete the installation. When prompted, print a test page to ensure that the printer
driver is installed correctly.

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at
www.microsoft.com.

Point-and-Print installation for Windows

Use the following information to install a printer driver by using the Microsoft Point-and-Print feature when you do not connect directly to the product on the network.
Point-and-Print is a Microsoft term that describes a two-step printer driver installation process. The first step is to install a shared printer driver on a network print server. The second step is to "point" to the print server from a network client so that the client can use the printer driver.
This section outlines the procedures for installing printer drivers by using Point-and-Print. If these procedures are not successful, contact Microsoft. HP provides printer drivers that are compatible with the Point-and-Print feature, but this is a function of the Windows operating systems, not of HP printer drivers.
Administrator privileges are necessary to install the printer driver.
In a homogenous operating system environment (one in which all of the clients and servers are running in the same operating system), the same printer driver version that is vended from the server to the clients in a Point-and-Print environment also runs and controls the print queue configuration on the server. However, in a mixed operating system environment (one in which servers and clients might run on different operating systems), conflicts can occur when client computers run a version of the printer driver that is different from the one on the print server.
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In an effort to increase operating system stability, Microsoft determined that, starting with Windows 2000 and continuing with all future operating systems, printer drivers would run as user-mode processes. User-mode drivers run in a protected part of the operating system, as do all of the normal
General Windows installation instructions
59
end-user processes and software programs. A user-mode printer driver that functions incorrectly can terminate (or “crash”) only the process in which it is running—not the whole operating system. Because access to critical system resources is restricted, overall operating system stability is increased.

Modify a pre-existing installation

If an HP LaserJet Pro CM1410 Color MFP Series MFP Series has been installed, the initial Installer screen on the printing-system installation CD changes to the Welcome Back! screen. A pre-existing installation also changes the sequence of installation screens.
Figure 3-1 Installer screen — Welcome Back!
The Welcome Back! screen contains the following options:
Uninstall. Click this option to uninstall the printing-system software.
Connect another HP LaserJet Device. Click this option to quickly install another HP product
using software that is already loaded on the computer.
More Options. Click this option to open the product documentation on the CD (including the
User Guide), Admin Documentation and Software, ot to gain access to specialized drivers and product support on the Web.
Cancel. Click this button to close the Installer.
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4 HP PCL 6 print driver and HP PS
Universal Print Driver for Windows

Introduction

This chapter describes the features of the HP LaserJet Pro CM1410 Color MFP Series PCL 6 Print Driver for, Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64-bit).
You can control print jobs from several places:
the product control panel
the software program print dialog box
the driver user interface
Generally, for features that are duplicated in more than one location (for instance, you can select the paper input tray from any of them), settings that are established in the software program take precedence over print-driver settings. Print-driver settings, in turn, override product control-panel settings.
When you install the printing-system software in Windows, the HP PCL 6 Print Driver is installed by default through the installer. The HP PS Universal Print Driver and the HP PCL 5 Universal Print Driver can be installed by downloading the software from the Web.
Topics:
Access print drivers
Help system
Advanced tab features
Paper/Quality tab features
Effects tab features
Finishing tab features
Color tab features
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Services tab features
Device Settings tab features
Introduction
61
Printing Shortcuts tab features
About tab features

Access print drivers

Depending on the operating system on which you are installing the print drivers, you can gain access to the print drivers and different print-driver interfaces in several ways.
To gain access to the print-driver settings from within most software programs, follow these steps:
1. Click File.
2. Click Print.
3. Click Properties.
The appearance and names of the driver tabs can vary, depending on the operating system. These driver settings apply only while that software program is open.
You can control the drivers directly from the Printers folder. Here you have access to two sets of driver tabs: the Printing Preferences tabs and the Properties tabs. The settings that you make on the Printing Preferences driver tabs control the driver default settings for each user's profile. Installable options can be configured in Properties driver tabs.

Printing Preferences driver tabs

The Printing Preferences driver tabs change the default settings that are used across all software programs. To gain access to these tabs, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click
Hardware and Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes.
2. Right-click the product icon.
3. Click Printing Preferences.
The following Printing Preferences print-driver tabs are available:
Advanced
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Services
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Properties driver tabs

This set of tabs controls the driver behavior and driver connections. To gain access to the Properties tabs, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click
Hardware and Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes.
2. Right-click the product icon.
3. Click Properties.
The following Properties print-driver tabs are available:
General
Sharing
Ports
Advanced
Color Management
Security
Device Settings
About
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Help system

The HP PCL 6 Print Driver includes a full-featured Help system to provide assistance with printing and configuration options.

“What's this?” Help

Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 support What's this? Help. You can gain access to What's this? Help messages in any of the following ways:
Right-click a feature or control. A pop-up Help window appears.
Click the ? button in the upper-right corner of the frame, next to the X, to change the cursor to an
arrow with a question mark. When you use this special cursor to select a control, the pop-up Help window for that feature appears.
Click a feature or control, and then press the F1 key. The Help window for the currently selected
control appears.

Incompatible Print Settings messages

Incompatible Print Settings (constraint) messages are unsolicited messages that appear in
response to specific print-driver selections. These messages alert you to selections that are illogical or impossible given the product capabilities or the current settings of other controls.
NOTE: Constraint messages are limited, and the underlying software architecture might accept some
settings that are illogical or impossible for the product to perform. Sending a job with incompatible settings can lead to unexpected results. If print jobs do not print as expected, check the product documentation for the product capabilities.
In supported Windows operating environments, some technically invalid print-driver configurations result in warning messages. Duplexing, for example, is not possible when the Transparency paper type is selected. The following figure shows an Incompatible Print Settings message.
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Figure 4-1 An Incompatible Print Settings message
To resolve the conflicting settings, click Restore my previous settings., and then click OK. The driver resets the conflicting control back to its previous state.
If you want to keep the conflicting setting, click Keep this setting, and I will change it later., and then click OK.
NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when the
driver is closed, then the same dialog appears again when a print job is sent to the product.
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Advanced tab features

NOTE: The Advanced tab is located on the Printing Preferences tab set. For information about
how to access these tabs, see
Use the Advanced tab to change the layout of printed pages. Use this tab to configure special controls that are not commonly used, as well as to control features such as collating and copies in the driver (although most current software programs support these features in the print dialog box or through the page settings in the software program). The following figure shows the Advanced tab.
Figure 4-2 The default appearance of the Advanced tab
Printing Preferences driver tabs on page 62,
The Advanced tab contains the following controls:

Paper/Output

Graphic
Document Options
Paper/Output
The Paper/Output setting contains the Copy Count setting.
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Copy Count
Copy Count specifies the number of copies to print. This driver setting is useful for software programs
that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program.
The number of copies that you request appears in the Copy Count option. You can select the number by typing in the text box or by using the up and down arrows to the right of the text box. Valid entries are numbers from 1 to 9999. The copies value will not advance from the maximum number (9999) to 1 when the up arrow is used, or change from 1 to the maximum number (9999) when the down arrow is used. When you click another group box or leave the Advanced tab, invalid entries into the text box (such as non-numerical input, numbers less than 1, or numbers greater than the maximum allowed) are changed to the last valid value that appeared in the text box. The default number of copies is 1.
Because you can set the number of copies that you want from some software programs, conflicts between the software program you are using and the driver can arise. In most cases, the software program and the driver communicate, so that the number of copies set in one location (such as the program) will appear in the other (such as the driver). For some programs, this communication does not take place, and the copies values are treated independently. For these programs, setting 10 copies in the program and then setting 10 copies in the driver will result in 100 copies (10 x 10) being printed. It is recommended that you set the number of copies in the program, whenever possible.
When the Copy Count option is set to more than 1, the Collated check box becomes available. Select this check box when you want the product to collate the printed copies. Most current software programs support the collating feature in the print dialog box or through the page settings in the software program.

Graphic

The Graphic setting contains the following controls:
Image Color Management settings
True Type Font settings
Image Color Management
This control lists the available Image Color Management (ICM) options used for printing color graphics. ICM, a set of calculations for color matching, makes it possible for programs to adjust colors before printing so that the color of images on the screen more closely match the color of those images when they are printed.
NOTE: The ICM control is typically set to ICM Disabled.
True Type Font
Use Substitute with Device Font (the default setting) to print documents that contain TrueType fonts by using equivalent printer fonts. This permits faster printing; however, you might lose special characters that the equivalent printer font does not support. Select Download as Softfont to download TrueType fonts for printing instead of using printer fonts.
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Document Options

The Document Options setting contains the following controls:
Advanced Printing Features
Print Optimizations
Printer Features
Layout Options
Advanced Printing Features
When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are
available, depending on your product.
Enhanced metafile spooling is used to greatly reduce the amount of time that elapses between a request to print (initiated by an application) and the return of control to the application by the operating system.
For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If compatibility problems occur, you can disable the feature. However, some advanced printing features might still appear in the print driver, even though they have been disabled. If you select an advanced printing feature in the print driver that has been disabled on the Advanced tab, the feature is automatically re-enabled.
Print Optimizations
The default setting for Print Optimizations is Enabled. When this feature is enabled and your document contains overlapping text and graphics, the text that is placed on top of a graphic might not print correctly. If the printed output is not correct, you can disable this feature. When this feature is disabled, print optimization-features, such as substituting device fonts for TrueType fonts and scanning for horizontal and vertical rules, are turned off.
Printer Features
The Printer Features setting contains the following controls:
Print All Text as Black
The feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white. (White text is a reliable method of printing reverse typeface against a dark background.) This setting does not affect graphic images on the page, nor does it affect any text that is part of a graphic.
Send True Type as Bitmap
Send True Type as Bitmap provides an alternative for software programs that have trouble using TrueType fonts for special graphic aspects such as shading, rotation, or slanting. The setting is Disabled (off) by default. The TrueType fonts are converted to bitmap soft fonts before downloading. The Enabled setting causes the driver to send TrueType fonts to the product as outlines, which retains the standard format (outline) of the fonts.
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Raster Compression
Use the Raster Compression feature to select the graphics-compression method:
Automatic. The software determines the best compression method to use.
Best Quality. This option forces the software to use a lossless compression method.
(Lossless means that no data is lost during compression.)
Maximum Compression. Where applicable, this option requires the software to always
use a lossy compression method (some data is lost).
Alternative Letterhead Mode
When selected, this option eliminates the need to flip or reload letterhead or preprinted paper in a tray, whether you are printing on one or both sides of the sheet. Load the paper as you would for printing on both sides. If the product tray has an icon that indicates whether to load paper either face-up or face-down, load the paper in opposite orientation of that shown.
When this option is selected, you must use one of the following options in the Paper type setting:
Letterhead
Preprinted
NOTE: Because Alternative Letterhead Mode is available only if the product is equipped
with an automatic duplexing unit, the HP LaserJet Pro CM1415 and HP LaserJet Pro CM1415fn models do not support this option.
Layout Options
The Layout Options setting contains the Page Order setting.
Page Order specifies the order in which the pages of your document are printed. Front to Back
prints the document so that page 1 prints first. Back to Front prints the document so that page 1 prints last.
NOTE: The page-ordering operation works on whole sheets of paper rather than on individual logical
pages. Accordingly, if you set Pages per Sheet (on the Finishing tab) to be greater than one, the ordering of logical pages on a physical sheet of paper does not change.
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Paper/Quality tab features

NOTE: The Paper/Quality tab is located on the Printing Preferences tab set. For information
about how to access these tabs, see
Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab.
Figure 4-3 Paper/Quality tab
Printing Preferences driver tabs on page 62,
The Paper/Quality tab contains the following control sets:

Paper Options

Document preview image
Print Quality
Paper Options
The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document.
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The settings in the Paper Options group box are described in the following order:
Paper sizes
The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes.
When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units.
Because paper-size settings in most software programs override driver settings, it is generally best to use the driver to set paper size only when you are printing from software programs that do not include a paper-size setting, such as NotePad, or when you are producing a book or a booklet that does not require different paper sizes.
NOTE: Certain software programs can override the size command and specify different paper sizes
within a single document.
Paper sizes
Custom Paper Size
Paper source
Paper type
Special pages
When you change the print-driver setting to a paper size that is not currently loaded in the product, a control-panel message appears that prompts you to load the paper size or select another tray.
When the Settings under the Special Pages section have been changed, the Paper sizes, Paper source, and Paper type menus change also, offering a variety of options. For more information, see
Special pages on page 74.
Custom Paper Size
The Custom Paper Size dialog box appears when you click Custom… on the Paper/Quality tab. The following figure shows the initial appearance of the Custom Paper Size dialog box.
NOTE: The HP LaserJet Pro CM1410 Color MFP Series product supports custom paper sizes up to 14
inches in length. To use this paper size, set the custom paper size to match the custom paper size that you are using, up to 14 inches in length.
Name
Use the Name text box to type a new name for a custom paper size. When you change the name to something other than Custom, the Save and OK buttons become active.
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The name that appears in the Name text box depends on the following conditions:
If you type a new name into the Name text box, but then do not click Save, you can change the width and height values without losing the name. However, if you close the dialog box without clicking
Save, any unsaved name or size values are lost without warning.
Paper size
The width and height values can be changed by typing numeric strings into the edit boxes in the Paper Size group box.
Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry.
If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality tab, then the Name text box shows the name of the selected custom paper size.
If a standard paper size has been selected on the Paper/Quality tab, then the Name text box shows the default name of Custom .
If a new name has been typed into the Name text box for the purpose of saving a new size or renaming an existing size, then that new name will remain in the text box until the new size is saved or the dialog box is closed.
If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest whole millimeter. The custom paper-size range maximum is the limit rounded down to the nearest whole millimeter. Any non-numerical entry reverts to the minimum value. Width and height entries are validated when the focus has changed.
The resolution of each control is 1 millimeter or 1/10 of an inch, depending on the current measurement units.
Units
To change measurement units, click one of the options in the Units group box (either Inches or Millimeters).
Custom width and height control limits
The minimum paper size for the HP LaserJet Pro CM1410 Color MFP Series product is 76 x 127 mm (3 x 5 in) and the maximum is 215.90 x 355.60 mm (8.50 x 14.00 in).
Paper source
The Paper source setting specifies the source tray to use for printing a document. The list of source trays depends on the product accessories that are installed. Any optional source trays that are installed through the Device Settings tab also appear here.
The Paper source drop-down menu can contain the following options, depending on what has been installed on the product:
Automatically select
Printer Auto Select
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The default setting is Automatically Select. When this setting is selected, the HP LaserJet Pro CM1410 Color MFP Series uses the source tray that supports the paper size that you have selected. If you select a source tray other than Automatically select, make sure that the correct paper size is loaded in the source tray.
Paper type
The Paper type drop-down menu shows the first few paper types that the HP LaserJet Pro CM1410 Color MFP Series supports and an entry for More. Clicking More opens the Type Is dialog box. Click the + next to Type Is and its subcategories to view all of the paper types that the product supports, listed in the following categories.
Manual Feed in Tray 1
Tray 1 (100-sheet multipurpose tray)
Everyday <96g
Unspecified
Plain
HP LaserJet 90g
Light 60-74g
Bond
Recycled
Presentation 96-130g
HP Color Laser Matte 105g
HP Premium Choice Matte 120g
Mid-Weight 96-110g
Mid-Weight Glossy 96-110g
Brochure 131-175g
HP Color Laser Brochure Matte 160g
HP Superior Laser Matte 160g
HP Color Laser Brochure Glossy 160g
HP Tri-fold Color Laser Brochure 160g
HP Superior Laser Glossy 160g
Photo/Cover 176-220g
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HP Matte Photo 200g
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HP Color Laser Photo Glossy 220g
HP Color Laser Photo Glossy 220g (faster printing)
HP Color Laser Photo Glossy 220g (high gloss)
Card Glossy 176-220g
Other
Color Laser Transparency
Labels
Letterhead
Envelope
Heavy Envelope
Preprinted
Prepunched
Colored
Rough
Heavy Rough
HP Tough Paper
The default setting is Unspecified.
No mechanism exists for manually adding custom paper types through the driver. Use HP Web Jetadmin to add custom paper types. Custom types can be added only by using bidirectional communication, so they must already exist in the product when the bidirectional query occurs. If bidirectional communication is enabled, then an updated list of paper types is returned. If bidirectional communication is not enabled, then the driver looks for custom paper types that have been saved from a previous bidirectional communication query, and uses those. Otherwise, no custom paper types are available through the driver.
NOTE: To download a current version of HP Web Jetamin and for the latest list of supported host
systems, go to the following Web site:
www.hp.com/go/webjetadmin
If you select a setting other than the default, make sure that the correct paper type is loaded in the tray that you selected in the Paper source setting.
When you change the print-driver setting to a paper type that is not currently loaded in the product, a control-panel message appears that prompts you to load the paper type or select another tray.
Special pages
To specify special pages to be used, click the Settings button under Special Pages.
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Covers
To use specific cover settings, click Covers in the Special Pages group box.
Use the Covers options to include a blank or preprinted cover on a document, or to include a front/ back cover from a source tray that is different from the one used for the remainder of the document.
The following are the Covers options:
Add a blank or preprinted cover: Select which cover is customized: Front, Back, or Both.
Paper source: The Paper source setting specifies the source tray to use for adding a front
and/or back cover to the document. The list of source trays depends on the accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here.
Paper type: The Paper type setting specifies the paper size to use for front and/or back
covers. Changes made to the Paper type setting here override any previous Paper type settings using the same paper source.
NOTE: The same size of paper will be used for the entire print job.
When you change the type and source of the paper and covers, the settings remain configured until you close the software program.
Print pages on different paper
Use the Print pages on different paper options to select an alternative paper type or source for the first, last, or other pages of a document.
The following are the Print pages on different paper options:
Pages in document. Select which pages are customized: the First page, the Last page, or
specify a page range with the Pages option.
Paper source: The Paper source setting specifies the source tray to use for printing a
document. The list of source trays depends on the accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here.
Paper type: The Paper type drop-down menu shows all of the paper types that the HP LaserJet
Pro CM1410 Color MFP Series supports.
NOTE: The same type of paper is used for the entire print job.
When you change the type and source of the paper and covers, the settings remain configured until you close the software program.
Insert blank or preprinted pages
Use the Insert blank or preprinted pages options to designate where to insert preprinted pages or blank pages into a document.
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The following are the Insert blank or preprinted pages options:
Blank or preprinted sheet before page(s): Specify where in the document you want to
insert blank or preprinted pages by designating the page numbers or page ranges that the blank or preprinted pages will precede. For example, to insert a blank or preprinted page on page four, specify 5 in the Blank or preprinted sheet before page(s): option.
Paper source: The Paper source setting specifies the source tray to use for printing a
document. The list of source trays depends on the accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here.
Paper type: The Paper type drop-down menu shows all of the paper types that the HP LaserJet
Pro CM1410 Color MFP Series supports.
Chapter separator pages
Use the Chapter separator pages options to designate where the first page of a chapter appears in the document.
The following are the Chapter separator pages options:
Chapters begin on pages: Specify where in the document the chapters begin by designating
a page number for each chapter.
Start each chapter: Select Facing next page to make each chapter begin on the left side of
the document. Select Facing previous page to make each chapter begin on the right side of the document.

Document preview image

The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs:
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.

Print Quality

The Print Quality group box contains the following controls:
Print Quality drop-down menu
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Print Quality drop-down menu
Use this control to select print quality. ImageREt settings precisely control colors by combining up to 4 colors and varying the amount of toner in a given area to create many smooth colors, sharp images, and crisp text.
The Print Quality drop-down menu contains the following resolution options.
ImageREt 3600. This setting is selected by default.
1200 x 1200. This setting may improve the rendering of fine lines and text.
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Effects tab features

NOTE: The Effects tab is located on the Printing Preferences tab set. For information about how
to access these tabs, see
Use the Effects tab to create unique paper effects such as scaling and watermarks. The following figure shows the Effects tab.
Figure 4-4 Effects tab
Printing Preferences driver tabs on page 62,
The Effects tab contains the following controls:
Resizing Options
Document preview image
Watermarks
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Resizing Options

The Resizing Options group box consists of the following controls:
Actual Size (default)
Print Document On
Scale to Fit
% of Actual Size
Actual Size
Actual Size is the default setting. It prints the document without changing the document size.
Print Document On
Click the Print Document On option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size.
The Print Document On control is disabled by either of the following conditions:
The % of Actual Size value is not 100.
The Pages per Sheet value (on the Finishing tab) is not 1.
When Print Document On is selected, the drop-down menu shows the paper sizes on which you can print. The list contains all of the standard paper sizes that the selected paper source supports and any custom sizes that you have created. When Print Document On is selected, Scale to Fit is automatically selected. Clear this check box if you do not want your document reduced or enlarged to fit on the selected paper.
Scale to Fit
The Scale to Fit option box specifies whether each formatted document page image is scaled to fit the target paper size. By default, Scale to Fit is selected when Print Document On is selected. If the setting is turned off, then the document page images will not be scaled, and are instead centered at full size on the target paper. If the document size is larger than the target paper size, then the document image is clipped. If it is smaller, then it is centered within the target paper.
When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target paper size.
% of Actual Size
The % of Actual Size option provides a slider bar and input box to use for scaling the percentage setting. The default setting in the entry box is 100% of actual size. Actual size is defined as the paper size that is selected within the driver or what the driver receives from the software program (if the software program does not negotiate the paper size with the driver). The driver scales the page by the appropriate factor and sends it to the product.
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The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is selected).
Any change to the scale also changes the page preview, which increases or decreases from the upper­left corner of the preview.
The slider bar controls the scale directly. The value in the edit box changes as the slider-bar indicator is dragged, and the document preview image is updated to the new image scale. Each click on the arrows increases or decreases the scale by 1%. Each click on the slider bar affects the scale by 10%.
You cannot achieve an exact value by dragging the slider-bar indicator. Instead, either use the slider­bar indicator to approximate the value that you want and then use the arrows to refine the value, or type the value into the entry box.
The following settings disable % of Actual Size:
Print Document On (on the Effects tab) is selected
Pages per Sheet (on the Finishing tab) is not 1

Document preview image

The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs:
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.

Watermarks

Use the Watermarks feature to select a watermark, create a new watermark (text only), or edit an existing watermark. The following watermarks are preset in the driver:
(none)
[Username]
Confidential
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