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HP IP and Server Console Switches G2
HP assumes you are
User Guide
Abstract
This document is for the person who installs racks and rack products. This procedure is performed only by trained personnel.
qualified in performing installations and trained in recognizing hazards in rack products.
Part Number: 585313-002a
May 2013
Edition: 2
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© Copyright 2009, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, Windows Server®, and Windows® XP are U.S. registered trademarks of Microsoft Corporation. Intel® is a trademark or
registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. AMD and Opteron are trademarks of Advanced
Micro Devices, Inc.
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Contents
Product features ............................................................................................................................ 6
Overview of features .................................................................................................................................... 6
KVM switching capabilities ........................................................................................................................... 6
True serial capabilities .................................................................................................................................. 7
Local and remote user interfaces .................................................................................................................... 7
Virtual media capabilities .............................................................................................................................. 7
Smart card capabilities ................................................................................................................................. 7
FIPS cryptographic module ............................................................................................................................ 7
Component identification ............................................................................................................... 9
HP Server G2 Console Switch components ..................................................................................................... 9
HP IP G2 Console Switch components ............................................................................................................ 9
Interface adapters ...................................................................................................................................... 11
Installing the console switch ......................................................................................................... 14
Installation overview ................................................................................................................................... 14
Rack-mount safety instructions ............................................................................................................ 14
Installation checklist .................................................................................................................................... 14
Console switch kit contents ................................................................................................................ 14
Required items not included ............................................................................................................... 15
Required tools .................................................................................................................................. 15
Rack-mounting the console switch................................................................................................................. 15
Performing a standard-mount installation............................................................................................. 15
Performing a cantilever-mount installation ........................................................................................... 17
Performing a side-mount installation ................................................................................................... 17
Connecting the console switch ..................................................................................................................... 19
Verifying connections ................................................................................................................................. 20
Rear panel power status LEDs ............................................................................................................ 21
Rear panel Ethernet connection LEDs .................................................................................................. 21
Virtual media and serial interface adapters LEDs ................................................................................. 21
HP IP Console Viewer overview ................................................................................................................... 21
Installing the interface adapter ..................................................................................................... 23
Interface adapter overview .......................................................................................................................... 23
Selecting an interface adapter ..................................................................................................................... 23
Connecting the interface adapter ................................................................................................................. 24
Cascading console switches ......................................................................................................... 25
Cascading console switches overview .......................................................................................................... 25
Cascading console switches matrix .................................................................................................... 25
Cascading two HP Server Console Switches G2 ............................................................................................ 26
Example of an HP Server Console Switch G2 cascade configuration ..................................................... 27
Cascading an HP Server Console Switch G2 under an HP IP Console Switch G2 ............................................. 28
Configuring the console switch ..................................................................................................... 29
The user interfaces...................................................................................................................................... 29
Configuring the console switch using the local console UI ..................................................................... 29
Configuring the console switch using the remote OBWI ........................................................................ 29
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Using the user interfaces ............................................................................................................................. 31
Local console user interface ......................................................................................................................... 31
Target devices ........................................................................................................................................... 31
Filtering target devices ................................................................................................................................ 32
Appliance tools .......................................................................................................................................... 32
Upgrading the console switch firmware .............................................................................................. 33
Saving the console switch configuration or user database .................................................................... 34
Restoring the console switch configuration or user database ................................................................. 35
Viewing system information ......................................................................................................................... 35
System alerts .................................................................................................................................... 36
Network settings ........................................................................................................................................ 36
General network settings ................................................................................................................... 36
DNS settings .................................................................................................................................... 37
NTP settings ..................................................................................................................................... 37
SNMP settings ................................................................................................................................. 37
Ports ......................................................................................................................................................... 40
Interface adapter ports ...................................................................................................................... 40
Cascade devices ports ...................................................................................................................... 41
Local console UI settings ............................................................................................................................. 41
Configuring sessions ................................................................................................................................... 42
Configuring General Session settings ................................................................................................. 42
Configuring KVM Session settings ...................................................................................................... 44
Configuring Virtual Media Session settings ......................................................................................... 44
Configuring Serial Session settings ..................................................................................................... 46
Setting up serial access from a command line ..................................................................................... 46
User accounts ............................................................................................................................................ 47
Local user accounts .......................................................................................................................... 47
MergePoint Access settings ......................................................................................................................... 48
Configuring LDAP ....................................................................................................................................... 49
LDAP search .................................................................................................................................... 50
LDAP query...................................................................................................................................... 51
Override admin ......................................................................................................................................... 53
Connections .............................................................................................................................................. 53
Active sessions ........................................................................................................................................... 53
Local sessions .................................................................................................................................. 54
Scan mode ...................................................................................................................................... 54
Disconnecting an active session ......................................................................................................... 55
Video Session Viewer .................................................................................................................. 56
The Video Session Viewer overview ............................................................................................................. 56
Changing the toolbar ....................................................................................................................... 57
Launching a session .................................................................................................................................... 58
Session time-out ............................................................................................................................... 58
Adjusting the view ...................................................................................................................................... 58
Window size ................................................................................................................................... 59
Video Session Viewer tasks ......................................................................................................................... 59
Closing a session ....................................................................................................................................... 59
Using Virtual Media .................................................................................................................... 60
Virtual Media overview ............................................................................................................................... 60
Limitations of using USB 2.0 composite devices with Virtual Media ....................................................... 60
Virtual Media resources .............................................................................................................................. 61
Configuring Virtual Media........................................................................................................................... 61
Sharing and preemption considerations ........................................................................................................ 61
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Virtual Media dialog box ............................................................................................................................ 61
Using Virtual Media through the Video Session Viewer .................................................................................. 62
Using local Virtual Media ............................................................................................................................ 62
Using Virtual Media in a two-level cascade configuration ............................................................................... 63
Using smart cards ....................................................................................................................... 64
Smart card overview................................................................................................................................... 64
Using a smart card through Video Session Viewer ......................................................................................... 64
LDAP ......................................................................................................................................... 65
LDAP overview ........................................................................................................................................... 65
LDAP configuration ..................................................................................................................................... 65
Setting up Active Directory for performing queries ......................................................................................... 65
Console switch serial management ............................................................................................... 66
Establishing LAN connections ...................................................................................................................... 66
Connecting to the serial management and setup port ..................................................................................... 66
Configuring HyperTerminal ............................................................................................................... 66
Configuring Minicom ........................................................................................................................ 66
Using the Main Menu ................................................................................................................................. 67
Network Configuration ..................................................................................................................... 68
Enable Debug Messages ................................................................................................................... 68
Reset Appliance ............................................................................................................................... 68
Exit ................................................................................................................................................. 68
Configuring the console switch NIC ............................................................................................................. 69
Recovering a lost console switch serial management password ....................................................................... 69
Firmware ................................................................................................................................... 70
Upgrading the firmware .............................................................................................................................. 70
Enabling TFTP for Microsoft Windows operating systems ...................................................................... 70
Enabling TFTP for Linux operating systems ........................................................................................... 70
Troubleshooting .......................................................................................................................... 72
Console switch troubleshooting .................................................................................................................... 72
Connection length table .............................................................................................................................. 73
Frequently asked questions .......................................................................................................... 75
Console switch frequently asked questions .................................................................................................... 75
Regulatory information ................................................................................................................ 76
Safety and regulatory compliance ................................................................................................................ 76
Turkey RoHS material content declaration ..................................................................................................... 76
Ukraine RoHS material content declaration ................................................................................................... 76
Warranty information ................................................................................................................................. 76
Support and other resources ........................................................................................................ 77
Before you contact HP ................................................................................................................................ 77
HP contact information ................................................................................................................................ 77
Acronyms and abbreviations ........................................................................................................ 78
Documentation feedback ............................................................................................................. 80
Index ......................................................................................................................................... 81
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Product features
Overview of features
HP offers two types of console switches that provide flexible, centralized control of data center servers and
infrastructure appliances:
• HP IP Console Switch G2
• HP Server Console Switch G2
NOTE: Unless otherwise specified, console switch refers to both the HP IP Console Switch and
The following features are available for the new generation console switches:
• Local and remote KVM console access
the HP Server Console Switch.
• True serial capability
• Dual power supplies for redundancy
• Virtual media capability
• Smart card (CAC) capability
• Enhanced video resolution support
• Dual Gigabit NICs for transparent network failover (HP IP Console Switch G2 only)
KVM switching capabilities
The console switch supports several interface adapters, powered directly from the target device to provide
Keep Alive functionality when the switch is not powered. The following interface adapters are supported:
• C-Class Blade KVM
• PS2
• USB
• Serial
• PS2 with Virtual Media
• USB with Virtual Media
• PS2 with Virtual Media and CAC
• USB with Virtual Media and CAC
• Serial G2
For more information on interface adapters, see Selecting an interface adapter (on page 23).
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True serial capabilities
The console switch supports the HP Serial G2 Adapter, which provides true serial capabilities. You can
directly launch an SSH or Telnet session or launch a serial viewer from the local console UI or remote OBWI
to establish a serial console session.
Local and remote user interfaces
To configure and manage your console switch, you can use either the local console UI or the remote OBWI.
The two user interfaces share a similar look and feel for optimal user experience.
Virtual media capabilities
You can view, move, or copy data located on virtual media to and from any target device. This functionality
enables you to manage remote systems more efficiently for standard tasks such as operating system
installation, operating system recovery, hard drive recovery or duplication, BIOS updating, and target
device backup.
NOTE: To open a virtual media session with a target device, you must first connect the target
device to a console switch using a virtual media capable interface adapter.
You can connect virtual media for the local console to the console switch using local USB ports, or you can
connect virtual media remotely from the client computer.
Smart card capabilities
You can use a smart card, also referred to as a CAC, with your console switch when two-factor authentication
is required.
NOTE: To use a smart card reader with a target device, you must first connect the target device
You can connect smart card readers directly to the console switch using local USB ports, or you can connect
smart card readers to any remote workstation. The smart card reader must be connected prior to starting a
console session with the server. For more information about smart cards, see Using Smart Cards (on page
64).
to a console switch using a smart card capable interface adapter.
FIPS cryptographic module
The KVM switch supports FIPS 140-2 Level 1 cryptographic security requirements. The FIPS mode of
operation can be enabled or disabled via the OBWI or local port and executed after a reboot. When FIPS
is enabled, a reboot of the switch requires approximately two additional minutes to complete a FIPS mode
integrity check. Also, when FIPS is enabled, if the keyboard, mouse, or video encryption is set to 128-bit SSL
(ARCFOUR) or DES, the encryption level is automatically changed to the encryption level AES.
IMPORTANT: The FIPS mode can be changed via the DSView software plug-in.
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IMPORTANT: The FIPS mode of operation is initially disabled and must be enabled to operate.
IMPORTANT: The Setup port factory default setting automatically disables the FIPS module.
KVM switches use an embedded FIPS 140-2 validated cryptographic module (Cerificate #1051) running on
a Linux PPC platform per FIPS 140-2 Implementation Guidance section G.5 guidelines
(http://csrc.nist.gov/groups/STM/cmvp/documents/fips140-2/FIPS1402IG.pdf).
The FIPS mode can be enabled or disabled via the OBWI, Local Port, or DSView plug-in. A reboot is required
to enable or disable the FIPS mode. A firmware upgrade to this version or setting the state to the default state
(Setup Port menu) disables the FIPS mode.
In FIPS mode, encryption ciphers are restricted to AES or 3DES. When FIPS is enabled, if the keyboard,
mouse, or video encryption is set to 128-bit SSL or DES, the encryption level is automatically changed to AES.
With FIPS enabled, the files are saved, or restored, using AES, a FIPS compatible algorithm. When FIPS is
disabled, the User Database and Appliance Configuration files saved from or restored to the appliance as
external files are encrypted, or decrypted, using DES.
The external files are encrypted even when the user does not fill in the Password parameter in the Save (or
Load) dialog on the OBWI, in which case a default OEM password is used for encryption or decryption.
One result of enabling the FIPS module is to render previously saved User Database and Appliance
Configuration files incompatible. In this case, temporarily disable the FIPS module.
To disable the FIPS module:
1. Reboot the appliance.
2. Restore the previously saved database or configuration file.
3. Re-enable the FIPS module.
4. Reboot the appliance.
5. Save the file externally again while the FIPS module is enabled.
The new saved external file is compatible with the appliance as long as the appliance is running with the FIPS
mode enabled. Database and configuration files saved with the FIPS module enabled are not compatible for
restoring a database or configuration file to an appliance without the FIPS module enabled or to an
appliance with older firmware not supporting the FIPS module.
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Component identification
4
9
HP Server G2 Console Switch components
Item Description
1
2
3
5
6
7
8
10
11
Power supply status indicator LEDs
LAN connector
Tiering chain port
RJ-45 serial setup port
Console A VGA connector
Console A USB ports
Console B VGA connector
Console B USB ports
Interface adapter ports (1-16)
Interface adapter ports (17-32)
Power connectors A & B
HP IP G2 Console Switch components
1x1Ex8
Component identification 9
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3
10
1
6
Item Description
1
2
4
5
6
7
8
9
11
Power supply status indicator LEDs
LAN 1
LAN 2
S1, S2, and S3 (reserved for future use)
Tiering chain port
RJ-45 serial setup port
Local console VGA
Local console USB ports
Interface adapter ports (1-4)
Interface adapter ports (5-8)
Power connectors A & B
2x1Ex16 or 4x1Ex32
Item Description
Power supply status indicator LEDs
2
3
4
5
7
8
9
10
LAN 1 and LAN 2
S1, S2, and S3 (reserved for future use)
Tiering chain port
RJ-45 serial setup port
Local console VGA
Local console USB ports
Interface adapter ports (1-16)
Interface adapter ports (17-32)
Power connectors A & B
Component identification 10
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Interface adapters
When flashing, this LED indicates that the interface adapter firmware is
Interface adapters that support Virtual Media have two LEDs on the front of the RJ-45 connector.
Item Description
1
2
When lit, this LED indicates that the interface adapter has power from
the server.
When lit, this LED indicates that there is an active console session with
the interface adapter.
being upgraded.
USB 2.0 interface adapter with Virtual Media
Item Description
1
Video connector
Component identification 11
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Item Description
4
2
3
RJ-45 connector
USB connector
PS2 interface adapter with Virtual Media
Item Description
1
2
3
5
Video connector
RJ-45 connector
USB connector (for Virtual Media only)
Mouse connector
Keyboard connector
Serial interface adapter G2
Item Description
1
2
3
RJ-45 serial connector (to RJ-45/DB9 adapter or to a Cisco
appliance)
Power connector (mate to USB power connector or power
supply)
RJ-45 connector (for CAT5 to switch)
Component identification 12
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USB interface adapter with Virtual Media and CAC
Item Description
1
2
3
Video connector
RJ-45 connector
USB connector
PS2 interface adapter with Virtual Media and CAC
Item Description
1
2
3
4
5
Video connector
Mouse connector
Keyboard connector
USB connector (for Virtual Media only)
RJ-45 connector
To determine which interface adapter you should use, see Selecting an interface adapter (on page 23).
Component identification 13
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Installing the console switch
Installation overview
This product ships with rack-mounting brackets for easy integration into the rack. Before installing this product
and other components in the rack cabinet (if they are not already installed), stabilize the rack in a permanent
location. Begin installing the equipment at the bottom of the rack cabinet, and then work to the top. Avoid
Rack-mount safety instructions
uneven loading or overloading of the rack cabinets.
When rack-mounting a console switch, consider the following factors:
• Elevated operating ambient temperature—If the equipment is installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment might be greater than room
ambient temperature. Install the equipment in an environment compatible with the operating
temperature.
• Reduced air flow—In the rack, the rate of air flow required for safe operation of the equipment must not
be compromised.
• Mechanical loading—Avoid a potentially hazardous condition caused by uneven mechanical loading
by carefully mounting the equipment in the rack.
• Circuit overloading—When connecting the equipment to the supply circuit, consider the effect that
overloading of the circuits might have on overcurrent protection and supply wiring. Consider the
equipment nameplate ratings when addressing this concern.
• Reliable earthing—Maintain reliable earthing of rack-mounted equipment. Pay particular attention to
supply connections other than direct connections to the branch circuit, such as the use of power strips.
Installation checklist
Console switch kit contents
Before installation, refer to the following lists to be sure that all of the listed components were received.
• Console switch
• Power cords
• Rack mounting kit
• CAT 5 serial adapter
• Documentation kit
This kit might contain extra hardware for your convenience.
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Required items not included
• Interface adapters ("Installing the interface adapter" on page 23)
One interface adapter is needed for each server or device.
o USB
o PS2
o Serial
o HP BladeSystem
• UTP CAT 5 or better cable
• Cage nuts and M6 screws (included with your original rack hardware kit)
Required tools
The following tools are required for some procedures:
• Phillips screwdriver
• Cage nut insertion tool (included with your original rack hardware kit)
Rack-mounting the console switch
WARNING: For safe use, do not mount this product with the rear panel, which is the side of the
1. Before installing the console switch into the rack, connect the console switch to a power source using the
2. Choose one of the following configurations:
console switch with I/O connectors and the AC power inlet, facing downward (facing the floor).
power cords provided.
An activity indicator light is displayed after a few seconds. If the activity indicator light does not display,
be sure that the power cord is connected, and the power source is valid.
o Standard-mount
o Cantilever-mount
o Side-mount
Performing a standard-mount installation
1. Remove the six screws, three on each side, from the console switch.
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2.
Attach the long 1U brackets to the console switch using four of the screws you removed. Discard the two
remaining screws.
3. If not already installed, install a cage nut behind each rear rail.
4. Slide the console switch into the rear of the 1U product.
5. Secure the console switch to the rails using two M-6 screws, one on each side.
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Performing a cantilever-mount installation
1. Remove the six screws, three on each side, from the console switch.
2. Attach the long 1U brackets to the console switch using four of the screws you removed. Discard the two
remaining screws.
3. Install up to six cage nuts.
4. Secure the console switch to the rails using the appropriate number of M-6 screws.
Performing a side-mount installation
1. Remove the six screws, three on each side, from the console switch.
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2.
Attach the side-mounting brackets to the console switch using four of the screws you removed. Discard
the two remaining screws.
3. Slide the side-mounting bracket tabs into the U locations on each side of the rack.
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4.
Install four cage nuts into the side-mounting bracket U locations.
5. Secure the console switch to the rails, using four M-6 screws, two on each side.
NOTE: Some racks enable you to use four sheet metal screws in place of M-6 screws and cage
nuts.
Connecting the console switch
1. Connect the local keyboard, video, and mouse to the console switch.
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WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
2. Plug the console switch power cord into a power source. The power supply status indicator LED
illuminates.
the storage system.
NOTE: UTP CAT5 cables are used throughout the examples in this guide. However, UTP CAT5
or better cables can be used for any connection.
3. Connect a UTP CAT5 cable to the LAN connector on the console switch.
NOTE: For console switches that have 2 LAN connectors, you must connect them to 2 Ethernet
switches on the same subnet.
4. Connect the other end of that same UTP CAT5 cable to an Ethernet switch.
The following figure shows one possible configuration for your console switch system.
Item Description
1
2
3
Local console
Console switch
Ethernet switch
Verifying connections
The following LEDs illuminate to indicate connection status.
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Rear panel power status LEDs
The rear panel features two power supply status indicator LEDs. The LEDs illuminate green in the following
patterns:
• Solid green—Both power supplies have power.
• Blinks Morse code SOS—The power supply whose indicator LED is not blinking does not have power
or has failed.
• Blinks consistently—A firmware upgrade is in process.
Rear panel Ethernet connection LEDs
The rear panel of the switch features two LEDs that indicate the Ethernet connection for LAN1 and two LEDs
that indicate the Ethernet connection for LAN2.
The green LEDs illuminate when a valid connection to the network is established and blink when activity
occurs on the port.
The bi-color LEDs either illuminate green or amber.
• Green illumination—The communication speed is 1000 Mbps.
• Amber illumination—The communication speed is 100 Mbps.
• No illumination—The communication speed is 10 Mbps.
Virtual media and serial interface adapters LEDs
Typically, interface adapters feature two LEDs:
• Power LED—Illuminates green when the interface adapter is connected and receiving power.
• Active LED:
o Illuminates green when the interface adapter is in an active session
o Flashes green when the interface adapter firmware is flashed. Do not interrupt power to the
interface adapter during a firmware update.
CAUTION: Do not disconnect an interface adapter during a firmware upgrade or power cycling.
The interface adapter becomes inoperable and must be returned to the factory for repair.
HP IP Console Viewer overview
If you want the HP IP Console Viewer software to configure your console switch, you must install it. The HP IP
Console Viewer enables you to remotely organize and manage your local KVM and serial appliances, as
well as any device connected to them within your datacenter. For more information, see the HP IP Console
Viewer User Guide included on the CD provided with this product.
NOTE: The local console port does not require the HP IP Console Viewer software for operation.
The local console port uses the local console UI. For more information, see Configuring the
The console switch system uses Ethernet networking infrastructures and the TCP/IP protocol to transmit
keyboard, video, and mouse information between operators and connected computers. Although 10Base-T
console switch (on page 29).
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Ethernet can be used, a dedicated, switched 100Base-T or 1000Base-T network provides improved
performance.
Installing the console switch 22
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Installing the interface adapter
HP USB
Interface adapter overview
An interface adapter is required for the console switch system to function properly. However, an interface
adapter is not included in the console switch kit. The interface adapter is connected to a console switch using
a CAT5 cable.
NOTE: UTP CAT5 cables are used throughout the examples in this guide. However, UTP CAT5
Selecting an interface adapter
Several interface adapters are available for use with the console switch. The following chart describes the
functionality and optimal uses for each adapter.
Interface
adapter
HP c-Class
Blade
HP PS2
HP Serial
HP PS2 with
Virtual
Media
HP USB with
Virtual
Media*
HP PS2 with
Virtual
Media and
CAC
HP USB with
Virtual
Media and
CAC
HP Serial G2
*Not supported for use with HP ProLiant G7 servers or earlier
or better cables can be used for any connection.
Type Part number Prime function Optimal use
Blade
c-Class
PS2 262588-B21 KVM console access For servers that have PS/2 connectors
USB 336047-B21 KVM console access For servers that have USB connectors
Serial 373035-B21 Connecting to a serial
PS2M AF604A KVM and Hi-Speed Virtual
USB2 AF603A KVM and Hi-Speed Virtual
PS2MC AF624A Full-Speed Virtual Media
USBMC AF623A Full-Speed Virtual Media
True serial AF625A Provides access to the serial
AF605A Local console access to a
blade server
interface
Media (approximately 12x
CD-ROM) for servers with
PS/2 connectors
Media (approximately 12x
CD-ROM) for servers that do
not have PS/2 connectors
(approximately 6x CD-ROM)
and CAC support for servers
with PS/2 connectors
(approximately 6x CD-ROM)
and CAC support for servers
with USB connectors
console
For server blades to connect to a
KVM for local access
For managing serial devices through a
serial interface
For servers that have PS/2 connectors
and require Hi-Speed Virtual Media
For servers that do not have PS/2
connectors, but require Hi-Speed
Virtual Media
For servers that have PS/2 connectors
and require Full-Speed Virtual Media
and CAC support
For servers that have USB connectors
and require Full-Speed Virtual Media
and CAC support
For servers that require access to the
serial console and all serial-managed
devices
Installing the interface adapter 23
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1
Connecting the interface adapter
NOTE: If you use the HP USB with Virtual Media interface adapter to connect to your ProLiant
server, test the functionality of your keyboard and mouse at the BIOS level before you load your
1. Connect a UTP CAT5 cable to the interface adapter connection port on the console switch.
2. Connect the other end of that same UTP CAT5 cable to the RJ-45 connector on the interface adapter.
3. Connect the interface adapter to the appropriate connectors on the server.
4. Repeat steps 1 through 3 to connect any other servers or appliances to the console switch.
The following figure shows an example configuration for the console switch system with an interface adapter.
operating system.
Item Description
Server
2
3
4
Console switch
USB 2.0 interface adapter with Virtual Media
PS2 interface adapter with Virtual Media
Installing the interface adapter 24
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Cascading console switches
Cascading console switches overview
The G2 console switches support two levels of cascading or tiering devices. You can cascade multiple
console switches to increase the number of devices available from a single access point.
When cascading console switches with Virtual Media, verify the following:
• Interface adapters are not be used to cascade console switches. If interface adapters are used to
cascade console switches, you do not have seamless integration, and you lose Virtual Media support.
Use interface adapters with Virtual Media capability if you require Virtual Media.
• All cascaded console switches and interface adapters must have the most current firmware. To upgrade
Cascading console switches matrix
console switch firmware, see Upgrading the firmware.
General rules of cascading console switches include:
• You can either cascade a newer console switch over an older console switch, or cascade switches of the
same generation. An older console switch cannot be the primary console switch over a newer
secondary switch.
• IP console switches cannot be cascaded under other IP console switches.
• In order for a particular feature to function, such as Virtual Media, all console switches and interface
adapters in the cascade must support the feature.
NOTE: The Virtual Media speed on an interface adapter that also supports smart cards is only
Full-Speed (approximately 6x CD-ROM). To use Hi-Speed Virtual Media (approximately 12x
For configurations to work properly, you must have an interface adapter with Virtual Media connecting each
server to the console switch. For more information, see Using Virtual Media (on page 60).
HP Server Console Switches and Compaq Server Console Switches are not Virtual Media capable and
cannot be used as a primary console switch over any of the Virtual Media capable console switches.
The following table shows several two-level cascade configurations.
Primary console switch Secondary console switch Supported features*
HP IP Console Switch G2 with Virtual
Media
HP IP Console Switch G2 with Virtual
Media
HP IP Console Switch G2 with Virtual
Media
HP IP Console Switch G2 with Virtual
Media
CD-ROM), you must use a Virtual Media only interface adapter.
HP Server Console Switch G2 with
Virtual Media
HP Server Console Switch with Virtual
Media
HP Server Console Switch G2 KVM
HP Server Console Switch KVM
Virtual Media
Smart Card
Virtual Media
Cascading console switches 25
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Primary console switch Secondary console switch Supported features*
HP Server Console Switch G2 with
Virtual Media
HP Server Console Switch G2 with
Virtual Media
HP Server Console Switch G2 with
Virtual Media
HP Server Console Switch G2 with
HP IP Console Switch G2 with Virtual
Media
HP Server Console Switch G2 with
Virtual Media
HP Server Console Switch with Virtual
Media
HP Server Console Switch G2 KVM
Virtual Media
HP Server Console Switch G2 with
Virtual Media
HP Server Console Switch KVM
*The listed supported features are only available if you cascade using an appropriate interface adapter that also
supports the listed feature. For example, if you want Virtual Media support, you must use an interface adapter that
supports Virtual Media.
Virtual Media
Smart Card
Virtual Media
Smart Card
Virtual Media
Cascading two HP Server Console Switches G2
The following figure shows two HP Server Console Switches G2 cascaded together. The top console switch
is the primary console switch and the bottom console switch is the secondary console switch.
Do not use interface adapters to cascade console switches. If interface adapters are used to cascade console
switches, you do not have a seamless integration, and you lose Virtual Media support.
To cascade the console switches:
1. Connect a UTP CAT5 or better cable to the interface adapter port on the primary console switch.
2. Connect the other end of the cable to the tiering port on the secondary console switch.
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Example of an HP Server Console Switch G2 cascade
configuration
Item Description
1
2
3
4
5
6
7
8
9
10
Servers
Interface adapters (USB 2.0 interface adapter with Virtual
Media or PS2 interface adapter with Virtual Media)
UTP CAT5 cable
Local console KVM cables
Local console monitor
Primary console switch
Servers
Interface adapters (USB 2.0 interface adapter with Virtual
Media or PS2 interface adapter with Virtual Media)
UTP CAT5 cable
UTP CAT5 cable (tiering cable)
Cascading console switches 27
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Item Description
11
Secondary console switch
Cascading an HP Server Console Switch G2 under an
HP IP Console Switch G2
The following figure shows an HP Server Console Switch G2 cascaded to an HP IP Console Switch G2.
Do not use interface adapters to cascade console switches. If interface adapters are used to cascade console
switches, you do not have a seamless integration, and you lose Virtual Media support.
To cascade the console switches:
1. Connect a UTP CAT5 or better cable to the interface adapter port on the console switch.
2. Connect the other end of the cable to the tiering port on the secondary console switch.
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Configuring the console switch
The user interfaces
To configure and manage your console switch, you can use either the local console UI or the remote OBWI.
The two user interfaces share a similar look and feel for optimal user experience. The information in this
chapter applies to both user interfaces.
From the interface, you can configure the console switch for your specific application, manage attached
devices, and handle all basic KVM or serial switching.
The following sessions are available from either interface:
• KVM—Enables you to control the keyboard, monitor, and mouse functions of individual target devices
that are connected to the switch during real-time operation. For more information, see the HP IP Console
Viewer User Guide.
• Serial—Enables you to manage individual target devices using the serial console.
Configuring the console switch using the local console UI
For detailed instructions on using the local console UI to configure the initial network setup, see Network
settings (on page 36).
To launch the local console UI interface:
NOTE: The HP IP and Server Console Switches G2 do not have PS/2 connectors for the
keyboard and mouse. You must use USB connections for your keyboard, mouse, media devices,
1. Connect your keyboard, monitor, and mouse to the local port on the rear of the console switch. For
2. Select one of the keystrokes to launch the local console UI:
3. If local UI authentication is enabled, enter your username and password. The local console UI interface
and smart card readers.
more information, see Connecting the console switch (on page 19).
NOTE: To change the keystrokes that launch the local console UI, see Local console UI settings
(on page 41).
o PrtSc
o Ctrl + Ctrl
opens.
4. Configure the network settings for either IPv4 or IPv6. For more information, see General network
settings (on page 36).
Configuring the console switch using the remote OBWI
The remote OBWI supports the following operating systems and browsers.
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Operating System Microsoft Internet
Explorer version
9.0
Microsoft Windows Server 2003
Standard, Enterprise or Web Edition
Microsoft Windows XP Home Edition or
Professional
Microsoft Windows 7 and 8
Microsoft Windows Server 2012
Microsoft Windows 2008
Red Hat Enterprise Linux 5 and 6
Canonical Ubuntu 12.04
Sun Solaris 10 and 11
Novell SUSE Linux Enterprise 10 and 11
Apple Mac OS X Tiger (10.4+)
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
No Yes No
No Yes No
No Yes No
No Yes No
No Yes No
To log in to the remote OBWI:
1. Launch a web browser.
Mozilla Firefox
version 10 or later
Google Chrome
version 19 or later
If you are working in IPv6 mode, you must include square brackets around the IP address.
Example: https://[XXX.XX.XX.XX]
2. In the address bar of the browser, enter the IP address or host name assigned to the switch you want to
access.
Examples: https://XXX.XX.XX.XX or https://hostname
The default username is Admin with no password.
3. When the browser connects to the switch, enter your user name and password.
4. Select Login. The remote OBWI appears.
Connecting to the remote OBWI through a firewall
Any console switch installation that uses the remote OBWI for outside access must have four ports opened in
a firewall.
TCP port number Function
22
80
443
2068
Used by SSH during serial sessions to an MPUIQ-SRL
module
Used for the initial downloading of the Video Viewer (for
downloading the Java™ applet)
Used by the web browser interface for managing the
switch and launching KVM sessions
Transmission of KVM session data or transmission of
video on switches
In some configurations, the workstation is located outside of the firewall and the console switch is inside the
firewall. To configure the firewall, forward ports 22, 80, 443, and 2068 from the external interface to the
KVM switch through the firewall internal interface. For specific port forwarding instructions, see your firewall
documentation.
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Using the user interfaces
After you have successfully logged into either the local console UI or the remote OBWI, the user interface
appears.
Callout Component Description
1
2
3
Heading bar Displays the console switch you are logged
into
Side navigation
bar
Content area Displays the content for the category
Displays system information, available
configuration and settings options, and
operations.
selected in the side navigation bar
Local console user interface
The local console user interface has two modes for viewing the list of target devices:
• Target list—Full provides a full listing of the Interface adapter settings and information.
• Target list—Basic provides a basic view and allows faster selection of the target device using up and
down arrow key navigation through the list and a search filter field to search by name.
The default view can be set in the Local Port UI settings page.
Target devices
NOTE: The Target Devices page is the default view when you launch a console switch session,
The Target Device page enables you to view the name, type, and status of every interface adapter visible to
the console switch. If you are connected to an HP IP Console Switch, you can launch a session with an
interface adapter.
using either the local console UI or the remote OBWI.
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To view system information for the connected target devices:
1. Select Unit View>Target Devices. The Target Device page appears.
NOTE: HP recommends editing the interface adapter name so that it matches the name of the
device it is connected to.
2. Select the name of the interface adapter you want to view. The Unit Overview page appears. The
following properties appear:
o Device name—Edit to match the name of the interface adapter it is connected to
o Type—Lists the type of interface adapter
o EID—Lists the identification number of the interface adapter
o Sessions—Enables you launch an interface adapter session
3. From the side navigation bar, select Connections to view the device connection path.
Filtering target devices
Filtering provides a shorter list of items. To filter the list of target devices, enter a text string to retrieve
matching items. During filtering, the Name column is searched. The search is not case-sensitive. When
filtering, you may use an asterisk (*) before or after text strings as a wild card. For example, entering
emailserver* and clicking Filter displays items with emailserver at the beginning, such as emailserver and
emailserverbackup.
Appliance tools
Select Unit View>Appliance>Overview to view the name and type of console switch you are logged in to.
You can also perform basic appliance tasks, using the following tools:
• Reboot
• Upgrade Firmware ("Upgrading the console switch firmware" on page 33)
• Run Diagnostics
• Ping
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• Save Appliance Configuration ("Saving the console switch configuration or user database" on page
34)
• Restore Appliance Configuration ("Restoring the console switch configuration or user database" on
page 35)
• Save Appliance User Database ("Saving the console switch configuration or user database" on page
34)
• Restore Appliance User Database ("Restoring the console switch configuration or user database" on
page 35)
• Manage Appliance Web Certificate
• Save Application Trap MIB
Upgrading the console switch firmware
HP recommends updating your console switch with the latest firmware available.
CAUTION: Do not disconnect an interface adapter during a firmware upgrade or power cycling.
After the Flash memory is reprogrammed with the upgrade, the console switch performs a soft reset,
terminating all interface adapter sessions. Any console switch receiving a firmware update might appear
disconnected or might not appear. The console switch appears again with a normal status once the Flash
update is complete.
To update the console switch firmware:
1. Select Unit View>Appliance>Overview. The Unit Overview page appears.
The interface adapter becomes inoperable and must be returned to the factory for repair.
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2.
From the Tools list, select Upgrade Firmware.
NOTE: The Filesystem option is only available if you are logged in from the remote OBWI.
3. Select one of the following options to load the firmware file:
o Filesystem—Select Browse to specify the location of the firmware upgrade file.
o TFTP—Enter the server IP address and firmware file to load.
o FTP—Enter the server IP address and firmware file to load. A username and password is required for
authentication.
o HTTP—Enter the server IP address and firmware file to load. A username and password is required
for authentication.
Saving the console switch configuration or user database
To save or restore the console switch configuration or user database, you must be logged in to the console
switch from the remote OBWI. You can save the configuration of a switch, the managed devices, and the
local user database to a file. By saving your configurations to a file, you can restore previous configurations
to your console switch.
To save the console switch configuration or user database:
1. Select Unit View>Appliance>Overview. The Unit Overview page appears.
IMPORTANT: While upgrading the firmware, do not power off the console switch or attempt any
2. Select either Save Appliance Configuration or Save Appliance User Database. The Save Appliance
operations.
Configuration or Save Appliance User Database page appears.
3. Select the type and location where you want the file saved:
o Filesystem
o TFTP
o FTP
o HTTP PUT
4. Enter an Encryption Password.
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Restoring the console switch configuration or user database
NOTE: To save or restore the console switch configuration or user database, you must be logged
To restore a previously saved console switch configuration or user database:
1. Select Unit View>Appliance>Overview. The Unit Overview page appears.
2. Select either Restore Appliance Configuration or Restore Appliance User Database. The Restore
3. Select the type and location of the file you want to restore:
in to the console switch from the remote OBWI.
Appliance Configuration or Restore Appliance User Database page appears.
o Filesystem
o TFTP
o FTP
o HTTP
4. Enter the Decryption Password. The file is uploaded to the console switch.
5. Reboot the console switch ("Appliance tools" on page 32) to enable the restored configuration.
Viewing system information
1. Select Unit View>Appliance>Properties>Identity. The following properties appear:
o Part number
o Serial number
o EID
NOTE: HP recommends completing the Location information for the appliance, so that all
2. Select Unit View>Appliance>Properties>Location. The following properties appear:
3. Select Unit View>Appliance Settings>Versions to view the current firmware version. The current
appliances can be logically organized in the software.
o Site
o Department
o Location
firmware version is listed under the Application Version. The larger the version number, the more current
the firmware.
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System alerts
In the top right-hand header of the interface, any current system alert appears.
The following alerts might appear:
• Power supply failure
• Elevated ambient temperature
• Fan failure
Network settings
Only Administrators can make changes to the network settings. All other users can view network settings, but
General network settings
cannot make changes.
To configure General network settings:
1. Select Unit View>Appliance>Appliance Settings>Network>General. The Appliance General Network
Settings page appears.
NOTE: If you change the LAN speed, you must reboot the console switch.
2. Configure the following parameters:
o LAN Speed
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o
ICMP Ping Reply
o HTTP Port
o HTTPS Port
3. Configure the network settings for either IPv4 or IPv6 mode. The default setting is IPv4 with BOOTP
enabled. The console switch is dual-stack capable, so both can be configured simultaneously.
DNS settings
To configure DNS settings:
1. Select Unit View>Appliance>Appliance Settings>DNS. The Appliance DNS Settings page appears.
2. Select the DNS Assignment Mode:
o Manual
o BOOTP
o DHCPv6
3. Enter the DNS server addresses in the Primary, Secondary, and Tertiary fields.
NTP settings
To configure NTP settings:
1. Select Unit View>Appliance>Appliance Settings>NTP. The NTP page appears.
2. To enable NTP, select the Enable NTP checkbox.
3. Enter the name/address of the NTP servers in the NTP Server 1 and NTP Server 2 fields.
4. To enable the update interval, select the checkbox, and select the number of minutes for the update
interval.
SNMP settings
SNMP is a protocol used to communicate management information between network management
applications and the console switch. Other SNMP managers can communicate with your switch by accessing
MIB-II and the public portion of the enterprise MIB. You can designate which stations can manage the switch
as well as receive SNMP traps from the switch. If you enable SNMP, the console switch responds to all SNMP
requests over UDP port 161.
To configure your SNMP settings:
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1.
Select Unit View>Appliance>Appliance Settings>SNMP. The SNMP page appears.
2. To enable SNMP, select the Enable SNMP checkbox.
3. Enter the appropriate information in the following fields:
o Name
o Description
o Contact
NOTE: The community name fields can be up to 64 characters in length. If SNMP is enabled,
these fields cannot be left blank.
4. Enter the Read, Write, and Trap community names to specify the community strings that must be used
in SNMP actions. These community names only apply to SNMP over UDP port 161, and they act as a
password to protect the console switch.
NOTE: To enable any workstation to manage the console switch, leave the Allowable Managers
fields blank.
5. In the Allowable Managers fields, enter the addresses of up to four workstations that are allowed to
manage this console switch.
Enabling SNMP traps
An SNMP trap is a notification sent by the console switch to a management station indicating that an event
has occurred in the switch that might require attention.
To enable individual SNMP traps:
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1.
Select Unit View>Appliance>Appliance Settings>Auditing>Events. The Events page appears.
2. Select the checkbox for each SNMP trap you want sent to the management station.
3. Select Unit View>Appliance>Appliance Settings>Auditing>Destinations. The Event Destination page
appears.
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Ports
4.
Enter up to four addresses of the management stations where you want the SNMP traps and Syslog
information sent.
You can view and edit the information for the following console switch ports:
• Interface adapters
• Cascade devices
• Local console port UI
Interface adapter ports
To view the port location of each interface adapter attached to the console switch:
Select Unit View>Appliance>Appliance Settings>Ports>IAs. The Appliance IAs page appears.
Deleting offline interface adapters
1. Select Unit View>Appliance>Appliance Settings>Ports>IAs. The Appliance IAs page appears.
2. Select Delete Offline.
Configuring interface adapter USB speed
NOTE: Configuring the interface adapter speed is only applicable to the HP USB with Virtual
Media Interface Adapter (AF603A) and the HP PS2 with Virtual Media Interface Adapter
1. Select Unit View>Appliance>Appliance Settings>Ports>IAs. The Appliance IAs page appears.
2. Select the checkbox next to the interface adapter you want to edit.
3. Select either Set USB 1.1 Speed or Set USB 2.0 Speed.
(AF604A).
Upgrading the interface adapter firmware
If Auto-Upgrade is enabled, interface adapters can be updated automatically when the console switch
firmware is upgraded. If issues occur during the normal upgrade procedure, interface adapters might require
a force upgrade.
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CAUTION: Do not disconnect an interface adapter during a firmware upgrade or power cycling.
The interface adapter becomes inoperable and must be returned to the factory for repair.
To upgrade the interface adapter firmware:
1. Select Unit View>Appliance>Appliance Settings>Ports>IAs. The Appliance IAs page appears.
2. Select the checkbox next to the interface adapter you want to upgrade.
3. Select Upgrade.
Interface adapter serial session settings
To configure the serial session settings of an individual interface adapter:
1. Select Unit View>Appliance>Appliance Settings>Ports>IAs. The Appliance IAs page appears.
2. Select the interface adapter you want to configure, by clicking the name under the EID column. The IA
page appears.
3. From the navigation tree on the left, select Settings. The IA Settings page appears.
4. Configure the following settings for the interface adapter:
o Baud Rate
o Data Bits
o Parity
o Stop Bits
o Flow Control
o DTR Mode
o Pinout
— If you are managing a Cisco device, select Cisco and connect the RJ-45 connector directly to the
management port of the appliance.
— If you are connecting to a DB9 Male DTE device, select ACS and connect the DB9 to RJ-45
adapter to the RJ-45 serial connector, and then connect it to the appliance.
Cascade devices ports
To view the port location of all cascaded appliances from the console switch:
Select Unit View>Appliance>Appliance Settings>Ports>Cascade Devices. The Appliance Cascade Devices
page appears.
You can edit the names of the cascaded devices by selecting the Name hyperlink.
Local console UI settings
Only the Administrator can make changes to the local port UI settings, such as:
• Enabling/Disabling local port user authentication, requiring users to log in to the interface.
• Select a User Access Level, determining what user level can disconnect another user's KVM or serial
session with a target device.
To configure local port UI settings:
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1.
Select Unit View>Appliance>Appliance Settings>Ports>Local Port UI. The Local Port UI Settings page
appears.
2. In the Invoke Local Port UI, select the checkbox of one or more methods of launching a local console UI
session.
3. Configure the following parameters:
o Local port user settings
o Scan mode
o Keyboard
o Setup port settings
Configuring sessions
You can configure settings for the following session types:
• General
• KVM
• Virtual Media
Configuring General Session settings
• Serial
1. Select Unit View> Appliance> Appliance Settings> Sessions> General. The Appliance General Session
Settings page appears.
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2. Configure the following parameters:
o In the Enable Inactivity Timeout checkbox, select or clear the checkbox.
o In the Inactivity Timeout field, select the number of minutes of inactive time you want to pass before
the session closes.
o In the Login Timeouts field, select the number of seconds of inactive time you want to allow before
failing an authentication request. For more information, see LDAP query (on page 51).
o In the Enable Preemption Timeout checkbox, select or clear the checkbox.
o In the Preemptive Timeout field, select the number of seconds you want to pass before the session
times out.
o In the Sharing field, select each checkbox you want to enable.
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Configuring KVM Session settings
1. Select Unit View> Appliance> Appliance Settings> Sessions> KVM. The KVM Session Settings page
appears.
2. Configure the following parameters:
o Select an Encryption Level for your keyboard and mouse.
o Select an Encryption Level for your video.
o Select the language of the keyboard you are using.
o Select the monitor resolution you are using: either Standard or Widescreen. This resolution becomes
the default resolution for the local console.
Configuring Virtual Media Session settings
NOTE: You can disable the Virtual Media functionality on an individual interface adapter for
security purposes.
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1.
Select Unit View> Appliance> Appliance Settings> Sessions> Virtual Media. The Appliance Virtual
Media Session Settings page appears.
2. Configure the Session Settings:
o Locked sessions—Locks the Virtual Media session to the KVM session. If you enable the Locked
session setting, your Virtual Media session is disconnected if the KVM session is disconnected.
o Reserved—Ensures that a Virtual Media connection can only be accessed by the user that
established the session. If you enable the Reserved setting, no other use can create a KVM
connection to that device.
3. Select the Virtual Media Access Mode:
o Read Only
o Read/ Write
4. Set the encryption level:
o None
o 128 bit
o DES
o 3DES
o AES
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Configuring Serial Session settings
1. Select Unit View> Appliance> Appliance Settings> Sessions> Serial. The Appliance Serial Session
Settings page appears.
2. Select the Telnet Access Enabled checkbox, if you want to enable Telnet.
SSH communication is enabled by default. To connect to the console switch using SSH, you must have
a password assigned to the user account, as required by SSH.
Telnet is not a secure communication protocol. However, you can use any Telnet or SSH compliant
software, such as PuTTY or an OS command prompt to connect to the console switch. After
authentication, you are prompted for the name of the interface adapter you want to connect to.
Setting up serial access from a command line
For serial access from a command line or using a utility like PuTTY, set up a connection with the KVM by
starting an SSH session with KVM.
Example: SSH 192.168.1.222
At the login prompt, provide the user and the target information in the following syntax:
user:target
The target can either be the name of the serial interface adapter or the EID of the adapter.
Example: demouser: DL380G8-Dev2 (case-sensitive)
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User accounts
The local console UI and remote OBWI require login security through administrator-defined user accounts.
Administrators can add or delete users, as well as define users' preemption and access levels.
The following allowed operations are defined by user level:
Operation Access level:
Configure interface system-level
settings
Configure access rights
Add, change, and delete user accounts
Change your password
Access target device
*Users can access a target device as long as the administrator has not reserved the device. For more information, see
Local virtual media settings.
Access level:
Appliance
Users
Administrator
Yes No
Yes No
Yes No
Yes Yes
Yes Yes*
Local user accounts
To configure local user accounts:
1. Select Unit View>Appliance>Appliance Settings>User Accounts>Local. The Appliance Local User
Accounts page appears.
2. Configure Security Lock-outs. If you enable security lock-outs, the lock-out is activated on the fifth failed
login attempt, per user account.
To add a user:
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1.
Select Add. The Add Appliance Local User Account page appears.
2. Enter the Username and Password of the new user.
3. Select the Access Level.
4. Highlight all available target devices the user is assigned to, and then select Add.
To edit a user:
1. Select the checkbox next to the user you want to edit.
2. Select Edit, and then modify the user account.
To delete a user:
1. Select the checkbox next to the user you want to delete.
2. Select Delete.
MergePoint Access settings
Use MergePoint Access Settings to connect to Avocent DSView software.
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To configure MergePoint Access settings:
1. Select Unit View>Appliance>Appliance Settings>User Accounts>MergePoint Access. The Appliance
MergePoint Access Settings page appears.
2. Configure MergePoint Access settings.
Configuring LDAP
NOTE: Unless otherwise specified, use the LDAP default values, unless Active Directory has been
reconfigured. Modifying the default values might cause LDAP authentication server
You can configure the LDAP authentication priority and server connection information.
communication errors.
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1.
Select Unit View>Appliance>Appliance Settings>User Accounts>LDAP. The Appliance LDAP Overview
page appears.
2. Configure the LDAP authentication priority by selecting either Use Local Authentication or Use LDAP
Authentication.
NOTE: The secondary LDAP server is optional.
3. Configure the LDAP servers information:
o Address—Specifies the host names or IP addresses of the primary and secondary LDAP servers.
o Port—Specifies the UDP port numbers that communicate with the LDAP servers. The default port ID
for non-secure LDAP is 389 and the default port ID for secure LDAPS is 636.
o Access Type—Specifies how a query is sent to each LDAP target device. When using LDAP, all
usernames, passwords, and other information sent between the LDAP server and the target device
are sent as non-secure clear text. Use LDAPS for secure encrypted communication.
For more information about LDAP configuration, see the HP IP Console Viewer User Guide.
LDAP search
To configure the parameters when searching for LDAP directory service users:
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1.
Select Unit View>Appliance>Appliance Settings>User Accounts>LDAP>Search. The Appliance LDAP
Search page appears.
2. Configure the Search parameters:
o Search DN—Defines the administrator-level user that the target device uses to log into the directory
service. Once the target device is authenticated, the directory service grants it access to the
directory to perform the user authentication queries specified on the LDAP query page. The default
values are cn=Administrator, cn=Users, dc=DomainName, and dc=com. Each search value must
be separated by a comma.
o Search Password—Used to authenticate the administrator or user specified in the Search DN field.
o Search Base—Defines a starting point from which all LDAP searches begin. The default values are
dc=yourDomainName and dc=com. Each search value must be separated by a comma. For
example, to define a search base for test.com, your values are dc=test, dc=com.
o UID Mask—Specifies the search criteria for user ID searches of LDAP target devices. The format is
<name>=<%1>. The default value is sAMAccountName=%1, which corresponds to Active
Directory.
LDAP query
To configure LDAP query parameters:
NOTE: The LDAP Search and Query parameters can only be configured if LDAP Authentication
is enabled on the LDAP Overview ("Configuring LDAP" on page 49) page.
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1.
Select Unit View>Appliance>Appliance Settings>User Accounts>LDAP>Query. The Appliance LDAP
Query page appears.
NOTE: The LDAP Search and Query parameters can only be configured if LDAP Authentication
is enabled on the LDAP Overview ("Configuring LDAP" on page 49) page.
2. Configure the Query Mode parameters for:
o Appliance—Used to authenticate administrators and users attempting to access the console switch
itself.
o Target Device—Used to authenticate users attempting to access attached target devices.
There are three different modes available:
o Basic—A username and password query for the user is sent to the directory service. Once verified,
the user is given access to the appliance and any attached target devices.
o User Attribute—A username, password, and Access Control Attribute query for the user is sent to the
directory service. The Access Control Attribute is read from the user object in Active Directory. If no
values are found, the user is given no access to the appliance or target devices, unless the user has
User Admin privileges to the appliance.
o Group Attribute—A username, password, and group query sent to the directory service for an
appliance and attached target devices when using Appliance query mode or for a selected target
device when using Target Device query mode. If a group is found containing the user and appliance
name, the user is given access to either the appliance or target devices when using Appliance query
mode. If a group is found containing the user and target device IDs, the user is given access to the
selected target device when using Target Device query mode.
3. Configure the Group Configuration parameters:
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o
Group Container—Specifies the OU created in Active Directory by the administrator as the location
for group objects. Group objects can contain users, computers, contacts, and other groups, each
assigned with a certain access level.
o Group Container Mask—Defines the object type of the Group Container, normally an OU. The
default value is ou=%1.
o Target Device Mask—Defines a search filter for the target device. The default value is cn=%1.
o Access Control Attribute—Specifies the name of the attribute used when the query modes are set to
User Attribute or Group Attribute. The default value is info.
Override admin
The Override Admin account is the administrative account built in to the console switch. It only authenticates
locally in the console switch.
Connections
To view all connections from the console switch, select Unit View>Appliance>Appliance
Settings>Connections. The Appliance Connections page appears.
Active sessions
To view a list of active sessions, select Unit View>Active Sessions. For each active session, the following
properties appear:
• Target device—The device in active session.
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• Owner—The user logged in and activating the session.
Scan mode is only available when you are using the local console UI or the HP IP Console
• Remote host—The IP address of the computer where the active session is running.
• Duration—Amount of time the device has been in active session.
• Type—The type of session (KVM or Serial)
To launch a new active session:
NOTE: Java™ 1.5.0_11 or later is required to launch an active session when operating a Linux
or Mac operating system.
1. Select Unit View>Target Devices. A list of available devices appears.
2. On the Target Devices screen, under the Action column, select either KVM Session or Serial Session.
If the target device is currently in an active session, the user attempting to gain access can force a
connection to the device if the user's preemption level is equal to or higher than the current user's.
Local sessions
After you have established an active session, you can view the Local Session page from the local console UI.
The Local Session page only appears if there is an active session. The Local Session page provides the
following features:
• Connect Virtual Media
• Reset the USB interface
• Resume an active session
• Disconnect the active session
To launch a new active session at the local console and access the Local Session page:
1. Select one of the keystrokes to launch the local console UI:
o PrtSc
o Ctrl + Ctrl
The Local Session page appears.
2. Select Unit View>Target Devices. A list of available devices appears.
3. Select a different device and launch a KVM Session.
Scan mode
In Scan mode, the console switch automatically scans from port to port (target device to target device). You
can scan multiple devices or specify exactly which devices to scan. The scanning order is determined by the
placement of target devices in the scanning list. You can also configure the time interval for the scan.
NOTE:
Viewer software. If you are using remote OBWI, the Scan button is disabled.
To add target devices to the scan list:
1. Select Unit View>Target Devices. The Target Devices page appears.
2. Select the checkbox next to each device that you want to scan.
Configuring the console switch 54
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3.
Select Scan.
To configure the scan time interval, see Local console UI settings (on page 41).
Disconnecting an active session
1. Select Unit View>Active Sessions. The Appliance Sessions page appears.
2. Select the checkbox next to the target device session you want to close.
3. Select Disconnect.
Configuring the console switch 55
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Video Session Viewer
The Video Session Viewer overview
The Video Session Viewer is used to conduct a KVM session with target devices attached to a console switch
using the remote OBWI. When you connect to a target device using the Video Session Viewer, the device
desktop appears in a separate window containing both the local and target device cursors.
NOTE: Java™ 1.5.0_11 or later is required to launch an active session when operating a Linux
The remote OBWI software uses a Java™-based program to display the video Viewer window. The remote
OBWI automatically downloads and installs the Video Session Viewer the first time it is opened. The console
switch does not install JRE, though it is available for download.
The remote OBWI uses system memory to store and display images within the Video Session Viewer
windows. Each opened Video Session Viewer window requires additional system memory:
or Mac operating system.
• 8-bit color setting requires 1.4 MB of memory per window
• 16-bit color setting requires 2.4 MB of memory per window
• 32-bit color setting requires 6.8 MB of memory per window
HP recommends having no more than three simultaneous Video Session Viewer windows open. More than
four windows open simultaneously might affect system performance. You might receive an out-of-memory
error, and the requested Video Session Viewer window will not open.
If the target device you want to access is currently being viewed by another used, you are prompted to
preempt the other user if your preemption level is equal or greater than the other user's level. An appliance
administrator can disconnect an active user from the Active Session page of the remote OBWI.
Video Session Viewer 56
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The following view of the Video Session Viewer is in normal window mode.
Item Description
1
2
3
4
5
6
Title bar—Displays the name of the server you are viewing
To access the menu bar, place your cursor in the middle
bottom of the title bar.
Menu bar—Enables you to access features
Server desktop—Enables you to interact with the server
through this desktop
Align Local Cursor icon—Enables you to reestablish
proper tracking of the local cursor to the remote server
cursor
Refresh Video icon—Enables you to regenerate the
digitized video image of the server desktop
Full Screen mode icon—Enables you to expand the
accessed server desktop to fill the entire screen
Changing the toolbar
You can adjust the amount of time that passes before the toolbar hides in the Video Session Viewer window
when it is not locked by thumbtack.
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1.
Choose one of the following options:
o From the Video Viewer window menu, select Tools>Session Options.
o Select the Session Options button.
The Session Options page appears.
2. Select the Toolbar tab.
3. Use the arrow keys to specify the number of minutes you want to pass before hiding the toolbar.
4. Select OK to save and close.
Launching a session
NOTE: If a user connects to a target device with a higher screen resolution than the local
computer, the Video Session Viewer window displays a portion of the target device screen, with
scroll bars for the remainder of the screen. The user can view the entire screen by adjusting the
To launch a Video Session Viewer session from the remote OBWI, see Active sessions (on page 53).
resolution on the target device, the local computer, or both.
Session time-out
A remote session might time-out when there is no activity in a session window within a specified time. The
session time-out value is configured through remote OBWI.
To enable, disable, or configure the time value for your session time-out, see Configuring General Session
settings (on page 42).
Adjusting the view
When using a non-proxied connection, video performance over a slower network connection might be less
than optimal. Certain color settings such as Grayscale use less network bandwidth than others, such as Best
Color. Therefore, adjusting the color setting can increase video performance.
To adjust the view of the Video Viewer, the following options are available:
• Align the mouse cursors.
• Refresh the screen.
• Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the
desktop up to a size of 1280 x 1024. If the desktop has a higher resolution, the full-screen image is
centered in the desktop and the areas around the Video Viewer are blank. The menu and toolbar are
locked to remain visible.
• Enable automatic, full, or manual scaling of the session image.
o Automatic scaling—The desktop window is sized to match the resolution of the target device being
viewed.
o Full scaling—The desktop window remains fixed and the device image scales to fit the window.
o Manual scaling—A menu of supported image scaling resolutions appears.
• Change the color depth of the session image.
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Window size
Each Video Viewer window can be set to a different resolution. The default resolution is 1024 x 768.
If autoscaling is enabled, the remote OBWI automatically adjusts the display if the window size changes
during a session. If the target device resolution changes during a session, the display automatically adjusts.
To change the Video Viewer window resolution:
1. From the Video Viewer, select View>Scaling.
2. Select the desired resolution.
3. Select OK to save and close.
Video Session Viewer tasks
For a complete list of tasks and operations handled through the Video Session Viewer, see the "Managing
remote servers through the Video Session Viewer" section in the HP IP Console Viewer User Guide.
Closing a session
To close a Video Viewer session, select File>Exit.
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Using Virtual Media
Virtual Media overview
In this section on Virtual Media, the remote console for HP Server Console Switches with Virtual Media is only
available if the console switch is tiered underneath an HP IP Console Switch with Virtual Media.
The console switch enables you to connect shared media to a server using a USB connection. This capability
enables you to manage systems more efficiently by performing operating system installation, operating
system recovery, program installation, file transfers, and BIOS updates from the local or remote console.
You can connect Virtual Media directly to the console switch using one of the USB ports located on the rear
of the console switch. In addition, you can connect Virtual Media from any remote workstation that is running
the HP IP Console Viewer and is connected to a server using an HP IP Console Switch with Virtual Media. All
USB ports of a local console are assigned to a single Virtual Media session and cannot be mapped
independently to different servers.
To open a Virtual Media session with a server, you must first connect the server to the console switch using
an interface adapter with Virtual Media and establish a local console session.
Using a console switch with Virtual Media, you can map a removable mass storage device or a CD/DVD
type device on the console as a virtual drive on a target server. You can also add and map an .iso or floppy
image file on the local client as a virtual drive on the target server if you are using the HP IP Console Viewer.
Limitations of using USB 2.0 composite devices with Virtual Media
The default functionality for Virtual Media for a USB 2.0 interface adapter with Virtual Media capability is the
composite high-speed USB 2.0 capability of the USB protocol. The BIOS and particular operating systems
and installation programs of various target servers do not support composite USB 2.0 devices. If your target
server BIOS or operating system does not support such devices, then you must perform one of the following
actions:
• Purchase a PS2 interface adapter with Virtual Media and map a single Virtual Media device, which
operates in standard USB 2.0 mode.
• Disable the USB 2.0 function of the USB 2.0 interface adapter with Virtual Media from the console
switch local OSD, enabling the interface adapter to operate in USB 1.1 mode.
AMD Opteron™-based HP ProLiant servers and Red Hat Enterprise Linux 4 (before Update 5) do not currently
support composite USB 2.0 devices. However, the target server BIOS for Intel®-based HP ProLiant G4 and
later servers support composite USB 2.0 devices. If the server BIOS supports USB 2.0 composite devices, but
the operating system installation program does not, a failure occurs when the keyboard and mouse control
is switched from the BIOS to the installation program.
HP recommends using the PS2 interface adapter with Virtual Media for AMD Opteron™-based HP ProLiant
servers and Red Hat Enterprise Linux 4 (before Update 5), as well as older and third-party servers.
Using Virtual Media 60
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Virtual Media resources
Virtual Media resources cannot be shared between a local console and a remote console. For example, a
remote user using the HP IP Console Viewer cannot use a Virtual Media resource attached to the local
console USB hub. Only Virtual Media resources directly connected to the client's computer, running the HP
IP Console Viewer, can be mapped to a target server.
You can have one CD-type device and one mass-storage-type device mapped concurrently.
• A CD-type device includes a CD/DVD drive or an .iso image of a CD.
• A mass-storage-type device includes a floppy drive, floppy image file, USB memory device, or other
removable media type, such as an external USB hard drive.
Configuring Virtual Media
Virtual Media is configured through the remote OBWI or the local console UI. For more information on
configuring virtual media, see Configuring Virtual Media Session settings (on page 44).
Sharing and preemption considerations
The KVM and virtual media sessions are separate, creating many options for sharing, reserving, and
preempting sessions.
The KVM and virtual media sessions might be locked together. In this mode, when a KVM session is
disconnected, so is the virtual media session. If the sessions are not locked together, the KVM session can be
closed, but the virtual media session might remain active. Use this option when you are performing a
time-intensive task using the virtual media session, such as loading an operating system, and want to
establish a KVM session with a different target device to perform other functions while the operating system
is loaded.
When a target device has an active virtual media session without an associated active KVM session, either
the original user (User A) can reconnect or a different user (User B) can connect to that channel. You can set
an option in the Virtual Media Session settings ("Configuring Virtual Media Session settings" on page 44) to
reserve sessions, allowing only User A to access that channel with a KVM session. By using the reserved
option in a tiered environment, only User A can access the lower switch and the KVM channel between the
upper switch and lower switch.
If User B is allowed to access the session, User B can control the media used in the virtual media session.
Virtual Media dialog box
The following options are available from the Virtual Media dialog box:
• You can manage the mapping and unmapping of virtual media. The dialog box displays all of the
physical drives on the client server that can be mapped as virtual drives. You can also add ISO and
floppy image files and then map to them using the Virtual Media dialog box. After a device is mapped,
the Virtual Media dialog box Details View displays information about the amount of data transferred
and the time elapsed since the device was mapped.
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• You can reserve the virtual media session. When a session is reserved and the associated KVM session
is closed, another user cannot launch a KVM session to that target device. If a session is not reserved,
another KVM session can be launched.
• You can reset the USB 2.0 interface adapter. However, this action resets every form of USB media on
the target device. Use this option with caution, and only when the target device is not responsive.
Using Virtual Media through the Video Session
Viewer
You can launch a Virtual Media session and perform several tasks through the Video Session Viewer. For
more information, see the HP IP Console Viewer User Guide.
Using local Virtual Media
For local Virtual Media to work properly, you must have an HP Server Console Switch with Virtual Media or
an HP IP Console Switch with Virtual Media as the console switch. You must also have an interface adapter
with Virtual Media connecting each server to the console switch.
Item Description
1
2
3
4
5
6
Local user
USB media device
Console switch (HP Server Console Switch with Virtual
Media or HP IP Console Switch with Virtual Media)
USB 2.0 interface adapter with Virtual Media
PS2 interface adapter with Virtual Media
Server
Using Virtual Media 62
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Using Virtual Media in a two-level cascade
Secondary console switch (HP Server Console Switch with
7
configuration
For Virtual Media to work properly in a two-level cascade configuration, you must have:
• A console switch with Virtual Media as the primary console switch
• A console switch with Virtual Media as the secondary console switch
• An interface adapter with Virtual Media connecting each server to the console switch
For more information on cascading, see Cascading console switches (on page 25).
Item Description
1
2
3
4
5
6
Local user
USB media device
Console switch (HP Server Console Switch with Virtual
Media or HP IP Console Switch with Virtual Media)
Virtual Media)
USB 2.0 interface adapter with Virtual Media
PS2 interface adapter with Virtual Media
Server
Using Virtual Media 63
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Using smart cards
Smart card overview
You can use a smart card, also referred to as a CAC, with your console switch when two-factor authentication
is required.
NOTE: To use a smart card reader with a target device, you must first connect the target device
You can connect smart card readers directly to the console switch using local USB ports, or you can connect
smart card readers to any remote workstation. The smart card reader must be connected prior to starting a
console session with the server. For more information about smart cards, see Using Smart Cards (on page
64).
to a console switch using a smart card capable interface adapter.
Using a smart card through Video Session Viewer
After you connect a smart card reader to an available USB port on the client server and are able to access
target devices, you can launch a KVM session to open the Video Session Viewer and map a smart card.
The smart card status is indicated by the icon at the far right of the Video Session Viewer toolbar. One of the
following status icons appears.
Icon Description
A smart card is not in the smart card reader, or a smart card reader is not attached.
A smart card is in the smart card reader, but it has not been mapped.
A smart card is mapped.A smart card is mapped.
To map a smart card:
1. Launch a KVM session. The Video Session Viewer window appears.
2. Insert a smart card in to the smart card reader attached to your client server.
3. From the Video Session Viewer, select Tools>Map Smart Card.
4. Select your smart card, listed below the No Card Mapped option, to map the smart card.
To unmap a smart card you can:
• Close the KVM session by clicking the X in the Video Session Viewer window.
• From the Video Session Viewer, select Tools>No Card Mapped.
• Remove the smart card reader, or disconnect the smart card reader from the client server.
Using smart cards 64
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LDAP
LDAP overview
LDAP is a vendor-independent protocol standard used for accessing, querying, and updating a directory
using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports
strong security features, including authentication, privacy, and integrity.
If individual user accounts are stored on an LDAP-enabled directory service, such as Active Directory, you
can use the directory service to authenticate users. The default values given for the LDAP search and query
parameters are defined for use with Active Directory.
You can configure and define your authentication parameters through the remote OBWI. The software sends
the username, password, and other information to the target device, which then determines whether the user
has permission to view or change configuration parameters for the target device through the remote OBWI.
LDAP configuration
LDAP authentication, search, and query parameters are configured through the remote OBWI. For more
information, see Configuring LDAP (on page 49).
Setting up Active Directory for performing queries
Before you can use any of the querying modes, you must update Active Directory so that the selected
querying mode can assign the applicable authorization level for the user.
To set up group queries:
1. Log in to Windows® with administrator privileges.
2. Open Active Directory software.
3. Create an organizational unit to be used as group container.
4. Create a computer object in Active Directory with a name identical to the switching system name for
querying appliances or identical to the attached target devices for querying target devices. The name
must match exactly and is case-sensitive.
5. The appliance names and target device names used for group queries are stored in the appliance. The
appliance name specified in the Appliance Overview screen of the remote OBWI and target device
names must be comprised of any combination of upper-case and lower-case letters, digits, and
hyphens, and must match the object names in Active Directory,
6. Create one or more groups under the group container organizational unit.
7. Add the usernames and the target device and appliance objects to the groups you created in step 5.
8. Specify the value of any attribute used to implement the Access Control Attribute.
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Console switch serial management
Establishing LAN connections
NOTE: Although 10Base-T Ethernet can be used, HP recommends a dedicated, switched
100Base-T or 1000Base-T network for improved performance.
Connect the network cable from the LAN port on the rear panel of the console switch to an Ethernet switch,
and power on the console switch. For more information, see the HP IP Console Viewer User Guide included
on the CD provided with this kit.
Connecting to the serial management and setup port
Requirements:
• The G2 console switches use an RJ-45 serial port instead of the DB9 port. A DB9 DCE female to RJ-45
serial adapter is included with the console switch.
• A UTP CAT5 or better cable, with standard CAT5 pinouts
To connect to the serial management and setup port:
1. Connect the DB9 adapter to an available COM port on the computer you will use to manage the switch.
2. Connect the DB9 adapter to the console switch setup port, using a CAT5 or better UTP cable.
3. Configure the terminal emulation software, such as HyperTerminal ("Configuring HyperTerminal" on
page 66) or Minicom ("Configuring Minicom" on page 66).
4. Verify that the console switch is receiving power. After a few minutes, the console switch boots up.
5. Press the Enter key to access the Main Menu.
Configuring HyperTerminal
To configure the HyperTerminal:
1. From the desktop screen, select Start>Programs>Accessories>Communications>HyperTerminal. The
Connection Description window appears.
2. Enter a name for the description, and click OK. The Connect To window appears.
3. Select the Communication Port that is connected to the console switch through a serial cable, then click
OK. The COM1 Properties window appears.
4. Select 9600 for the Bits Per Second, 8 for Data Bits, None for Parity, 1 for Stop Bits, and None for Flow
Control, then click OK. The HyperTerminal auto-connects to the console switch.
5. Press the Enter key to access the console switch option menu.
Configuring Minicom
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Minicom is a utility that is loaded during the installation of Linux. However, if you
NOTE: The following example uses Red Hat Linux 3.0. For more information, refer to your Linux
operating system Help or documentation.
IMPORTANT:
do not select the option to install the Linux Utilities during the operating system installation, you
cannot use Minicom without downloading the Minicom X.X.i386.rpm file from the Red Hat
website. (Refer to the procedure for installing RPMs on the Red Hat website.)
To configure Minicom:
1. Log in to a Linux console or open a terminal, and enter minicom-s at the command prompt. The
Configuration menu appears.
2. Select Serial Port Setup. The Change which setting? menu appears.
3. Select Option A (Serial Device). Manually change the device type from "dev/modem" to "/dev/ttyS0"
and press Enter.
4. Select Option E (Bps/Par/Bits). The Comm Parameters menu appears.
5. Select E (Speed 9600 Bps), and press Enter. The designation 9600 8N1 appears next to Option E.
6. Select Option F (Hardware Flow Control).
Be sure that the Change which setting? menu is configured as follows:
A—Serial Device: /dev/ttyS0
B—Lockfile Location: /var/lock
C—Callin Program:
D—Callout Program:
E—Bps/Par/Bits: 9600 8N1
F—Hardware Flow Control: No
G—Software Flow Control: No
7. Press the Enter key to return to the Configuration menu. Scroll down to the Save setup as dfl option, and
press the Enter key.
8. From the Configuration menu, scroll down to the Exit the Minicom option, and press Enter.
9. From the command prompt, enter Minicom. As soon as a connection is established, the main menu for
the console switch appears. Follow the on-screen options to configure the console switch.
Using the Main Menu
The following configuration options are available from the Console Switch Main Menu:
• Network configuration
• Enable debug messages
• Reset appliance
• Exit
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To access the Main Menu:
1. Establish a terminal session, and then press Enter. The Main Menu appears.
Network Configuration
The Network Configuration option enables you to set the network speed and either IPv4 or IPv6 settings.
Enable Debug Messages
The Enable Debug Messages option enables you to debug the system. Select yes to debug the system.
Reset Appliance
The Reset Appliance option reboots the server console switch.
Exit
The Exit option allows you to exit the Main Menu.
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Configuring the console switch NIC
1. Establish a terminal session and then press the Enter key. The Main Menu appears.
2. Select Option 1—Network Configuration. The Network Configuration Menu appears.
3. Select Option 1—Network Speed to set the network speed. When possible, set the connection manually
without relying on the auto negotiate feature. After you enter a selection, return to the Network
Configuration menu.
4. To specify an IPv4 or IPv6 IP address, select Option 2—IP Configuration, and then select the IP address
you want to configure. HP recommends using a static IP address for IPv4. The console switch has Dual
Stack capability.
5. If you are using a static IPv4 address, perform the following steps:
a. To specify an IP address, select Option 3—IP Address.
b. To specify a netmask, select Option 4—Netmask.
c. To specify a default gateway, select Option 5—Default Gateway.
When this configuration is complete, enter 0 to apply the changes and return to the Main Menu.
6. If you are using a static IPv6 address, perform the following steps:
a. To specify an IP address, select Option 3—IP Address.
b. To specify a prefix length, select Option 4—Prefix Length.
c. To specify a default gateway, select Option 5—Default Gateway.
When this configuration is complete, enter 0 to apply the changes and return to the Main Menu.
7. To exit to the Main Menu or to apply changes you made, select Option 0—Exit/Apply changes.
8. If you made any changes to the network speed you must reboot the console switch.
Recovering a lost console switch serial management
password
1. Establish a terminal session, and press the Enter key. You are prompted to enter the console switch serial
management password.
2. Enter HELP. A 16-bit key and the EID number of the console switch appear.
3. Call the HP technical support phone number (1-800-474-6836). Give the service person your 16-bit key
and EID number of the console switch. A one-time password, which is specific to your console switch,
is given to you.
4. Enter the one-time password. Your previous console switch serial management password is deleted.
For more information on recovering lost passwords through the local UI or remote OBWI, change the Setup
Port Settings through the Local console UI settings (on page 41).
Console switch serial management 69
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Firmware
Upgrading the firmware
The console switch upgrade feature enables you to upgrade the console switch and interface adapters with
the latest available firmware through the local UI or remote OBWI. For more information, see "Upgrading the
console switch firmware (on page 33)" or "Upgrading the interface adapter firmware (on page 40)."
CAUTION: Do not disconnect an interface adapter during a firmware upgrade or power cycling.
Before beginning the upgrade procedure, be sure that the Secure TFTP Server is installed and that the GET
access permissions are selected for the folder where the updated file is located. Also, be sure that the console
switch is on the same network as the computer that is being used for the upgrade. After the TFTP has been
enabled, then upgrade the console switch firmware.
To enable TFTP for Microsoft Windows, see "Enabling TFTP for Microsoft Windows operating systems (on
page 70)."
The interface adapter becomes inoperable and must be returned to the factory for repair.
To enable TFTP for Linux, see "Enabling TFTP for Linux operating systems (on page 70)."
Enabling TFTP for Microsoft Windows operating systems
To enable TFTP for Microsoft® Windows® operating systems, follow the instructions in the \TFTP\TFTP Install
Instructions.txt file on the CD included with this kit or the Softpaq TFTP directory.
Enabling TFTP for Linux operating systems
TFTP is provided by the TFTP server RPM (RPM-IVH/Redhat/RPMS/) for most systems using RPM packages.
Depending on the type of distribution, the Internet services daemon is provided by xinetd.
NOTE: The following example uses Red Hat Linux 3.0. For more information, refer to your Linux
To enable TFTP for Linux operating systems (GNOME):
1. In the GNOME viewer go to the main menu and select Programs>System>Service Configuration.
2. In the Service Configuration menu, verify that the xinetd checkbox is selected to start at boot.
operating system Help or documentation.
NOTE: By default, TFTP executes in secure mode and only provides readable files under the
/tftpboot directory. Other directories can be specified through the /etc/xinetd.d/tftp files. In
secure mode, TFTP expects the file to be relative to the/tftpboot directory.
-or-
If the checkbox is not selected, select the box and click Save.
3. Find TFTP in the list of services and highlight it.
4. Select the checkbox to start TFTP at boot, and then click Save.
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To enable TFTP for Linux operating systems (KDE):
1. Go to the main menu and select Control Panel>Services.
2. In the Service Configuration menu, verify that the xinetd checkbox is selected to start at boot.
-or-
If the checkbox is not selected, select the box and click Save.
3. Find TFTP in the list of services and highlight it.
Verifying TFTP for Linux operating systems
4. Select the checkbox to start TFTP at boot, and then click Save.
NOTE: The following example uses Red Hat Linux 3.0. For more information, refer to your Linux
operating system Help or documentation.
1. Verify that the in.tftpd service is running with the following ps -ef | grep tftpd.
By default the /etc/xinetd.d/tftp configuration file uses /tftpboot as the directory.
2. Create a /tftpboot directory (if it doesn't exist) and set the permissions for public access.
3. Copy the firmware file to /tftpboot.
4. Cd to /tmp.
5. From the shell prompt, enter tftp localhost (or name of local system).
6. Download the file by entering the following command: get/tftpboot/filename
7. Enter quit.
8. From the shell prompt, check to see if the file is in the /tmp directory.
If the TFTP is configured correctly, the preceding steps transfer the file to the current directory.
Firmware 71
Page 72
Troubleshooting
)
•
•
•
align.
The Device Reset button is a Microsoft® Windows® based function. To regain mouse
Console switch troubleshooting
Problem Troubleshooting
The console switch is
not working properly.
The console switch
hangs after reboot.
One of the power
supply status indicator
LEDs does not appear
and the other blinks
irregularly.
The system does not
recognize the cascaded
console switches.
Servers are still listed
although they have
been disconnected.
The console switch
serial port password is
lost.
The video displays all
green or red, or the
colors are all wrong.
The mouse does not
The mouse and
keyboard lose
functionality after the
Device Reset button is
pressed while operating
a UNIX® based
platform.
1 Determine whether the console switch has power.
2 Determine if all the cables are properly connected.
Reboot the console switch again by removing the power cable and then plugging it
back in to a power source.
One of the power supplies does not have power or is defective. The LED blinking
irregularly is blinking the Morse code SOS.
Verify that all of the console switches are HP switches, and are upgraded with the latest
firmware.
Delete the offline interface adapters ("Deleting offline interface adapters" on page 40
through either the local console UI or remote OBWI.
Reset the password through the Local console UI settings (on page 41).
Look for breaks or bad crimps in the UTP CAT5 cable.
Look for bent pins in the VGA connection.
Be sure that the cable is not a cross-over network cable.
Verify that there is no mouse acceleration or enhanced pointed precision. The mouse
speed must be 50%.
and keyboard functionality, restart the desktop.
Troubleshooting 72
Page 73
Problem Troubleshooting
the Linux shell. Using the
is the serial device name under Linux where the serial interface adapter
•
•
•
When connecting a
serial interface adapter
to a server running Red
Hat Linux, SLES, or
HPUX, the numeric
keypad keys on a PC
keyboard do not map to
VT100 emulation under
numeric keypad with
the vi text editor causes
function characters to
appear rather than
numbers.
Virtual Media is not
working properly.
Use the printenv command to show the TERM assigned under Linux. It can be
matched appropriately with other termcap entries by editing the profile or setting the
TERM equal to "ansi". For PC keyboards, ANSI is the most compatible emulation.
-orEdit your /etc/inittab as s0:2345:respawn:/sbin/agetty -h ttyS0 115200, 9600 ansi
Where ttyS0
is connected.
At a shell prompt, enter init q, or reboot the system.
Be sure that you are using the following:
Console switches with Virtual Media
A USB interface adapter with Virtual Media, or a PS2 interface adapter with Virtual
Media
A server and operating system that supports high-speed composite USB 2.0
devices
You must be able to see a Virtual Media CD drive and a mass storage drive on the
target server to be able to map a local resource to the remote server.
Options in the Virtual
Media dialog box are
not available.
The keyboard does not
respond after opening a
Virtual Media session.
The video resolution is
distorted.
See Configuring Virtual Media Session settings (on page 44).
See USB 2.0 composite device limitations.
See Connection length table (on page 73).
Connection length table
The console switch offers optimum video performance when the distance between the server and console
switch is 15 m (50 ft) or less. The system is capable of operation at distances up to 30.5 m (100 ft), at
reduced video resolutions.
Standard 4x3
Total cable length 1600 x 1200
@ 85 Hz
3 m (10 ft)
15 m (50 ft)
30.5 m (100 ft)
Widescreen 16x9 or 16x10
Total cable
length
3 m (10 ft)
X X X X
X X X X
— — — X
1680 x 1050
@ 60 Hz
X X X X X
1280 x 1024
@ 85 Hz
1440 x 900
@ 60 Hz
1024 x 768
@ 85 Hz
1280 x 800
@ 60 Hz
1024 x 640
@ 60 Hz
800 x 600
@ 85 Hz
800 x 500
@ 60 Hz
Troubleshooting 73
Page 74
15 m (50 ft)
Total cable
length
30.5m (100 ft)
1680 x 1050
@ 60 Hz
X X X X X
— — — — X
1440 x 900
@ 60 Hz
1280 x 800
@ 60 Hz
1024 x 640
@ 60 Hz
800 x 500
@ 60 Hz
Troubleshooting 74
Page 75
Frequently asked questions
pluggable to the console switch. Using PS2
•
•
(on
Interface
Console switch frequently asked questions
Question Answer
Are the interface adapters hot-pluggable?
Are the keyboard, monitor, and mouse
connections on the console switch hot-pluggable?
Are the server connections on the console switch
hot-pluggable?
Can the console switch be mounted in a
round-hole rack?
Can the console switch be side-mounted in a
round-hole rack?
How do I access the local console UI?
How do I cascade console switches?
How do I change the keyboard language?
How do I know which port my cascaded console
switch is connected to?
How do I locally connect a cascaded console
switch?
How do I view my console switch firmware
version?
How do I view my interface adapter firmware
version?
What kind of UTP cables are supported?
Yes, they are hotconnections to servers might not be hot-pluggable.
Yes
Yes
Yes, the console switch can be mounted in a round-hole rack
using the standard-mount installation ("Performing a
standard-mount installation" on page 15).
No
Press the Print Scrn key.
Press the Ctrl key twice within one second.
See Cascading console switches (on page 25).
Language-specific keyboard emulation in the interface
adapter is determined by the keyboard language chosen in
the Local console UI settings (on page 41).
View the Port column of either the Interface adapter ports
page 40) or Cascade devices ports (on page 41).
Use a CAT5 or better cable to connect from an interface
adapter connection port on the primary console switch to the
tiering port on the secondary console switch.
See Viewing system information.
View the Application column of the Appliance IAs ("
adapter ports" on page 40) page.
Only UTP, CAT5, CAT5e, CAT6, and CAT7 cables are
supported.
Frequently asked questions 75
Page 76
Regulatory information
Safety and regulatory compliance
For safety, environmental, and regulatory information, see Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the HP website
Turkey RoHS material content declaration
(http://www.hp.com/support/Safety-Compliance-EnterpriseProducts).
Ukraine RoHS material content declaration
Warranty information
HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)
HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties)
HP Storage Products (http://www.hp.com/support/Storage-Warranties)
HP Networking Products (http://www.hp.com/support/Networking-Warranties)
Regulatory information 76
Page 77
Support and other resources
Before you contact HP
Be sure to have the following information available before you call HP:
• Active Health System log (HP ProLiant Gen8 or later products)
Download and have available an Active Health System log for 3 days before the failure was detected.
For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP
website (http://www.hp.com/go/ilo/docs).
• Onboard Administrator SHOW ALL report (for HP BladeSystem products only)
For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website
(http://www.hp.com/go/OAlog).
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For United States and worldwide contact information, see the Contact HP website
(http://www.hp.com/go/assistance).
In the United States:
• To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be
recorded or monitored.
• If you have purchased a Care Pack (service upgrade), see the Support & Drivers website
(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website,
call 1-800-633-3600. For more information about Care Packs, see the HP website
(http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).
Support and other resources 77
Page 78
Acronyms and abbreviations
AC
alternating current
BOOTP
Bootstrap Protocol
CAC
Common Access Card
CRC
cyclic redundant checks
EID
electronic identification number
G2
Generation 2
GNOME
GNU Network Object Model Environment
HP SIM
HP Systems Insight Manager
IA
interface adapter
ID
identification
KVM
keyboard, video, and mouse
LDAP
Lightweight Directory Access Protocol
Acronyms and abbreviations 78
Page 79
OBWI
on-board Web interface
OSD
on-screen display
RPM
Red Hat Package Manager
SIM
Systems Insight Manager
SLES
SUSE Linux Enterprise Server
SSH
Secure Shell
TFTP
Trivial File Transfer Protocol
USB
universal serial bus
UTP
unshielded twisted pair
Acronyms and abbreviations 79
Page 80
Documentation feedback
HP is committed to providing documentation that meets your needs. To help us improve the documentation,
send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com).
Include the document title and part number, version number, or the URL when submitting your feedback.
Documentation feedback 80
Page 81
Index
A
activating Scan mode 54
Active session, disconnecting 55
Active sessions 53
alerts 36
appliance connections 53
appliance tools 32
appliance, reset 68
authorized reseller 77
B
buttons 9
console switch, installing 14
console switch, rack mounting 14
console switch, serial management 66
console switch, side-mount 17
console switch, standard mount 15
console switches, cascading 25
contacting HP 77
D
debug messages, enable 68
Declaration of Conformity 76
disconnecting an active session 55
DNS settings 37
C
cantilever mount 17
cascaded console switch configurations 26, 27, 28
cascading console switches 25
cascading console switches matrix 25
cascading console switches, overview 25
components 9
components, identification 9, 11
composite device limitations, USB 2.0 60
configuration, restoring 35
configuration, saving 34
configuring Minicom 66
configuring session options 42
configuring the console switch 29
configuring the console switch NIC 69
Configuring the console switch using the remote
OBWI 29
configuring, local console UI 29
connecting, console switch 19
connecting, interface adapter 24
connection length 73
connection problems 30
connections, appliance 53
connections, verfiying 20
connectors 9
console switch serial management 66
console switch, canti-lever mount 17
console switch, configuration 29
console switch, connecting 19
E
enabling TFTP 70
establishing, LAN connections 66
European Union notice 76
F
features 6, 9
Federal Communications Commission (FCC)
notice 76
Filtering target devices 32
FIPS cryptographic module 7
firewall settings, configuring 30
firmware, upgrading console switch 33
frequently asked questions 75
G
General network settings 36
H
HP IP Console Viewer 21
HP technical support 77
HyperTerminal, configuring 66
I
installation checklist 14
installation overview 14
installation, cantilever mount 17
Index 81
Page 82
installation, side mount 17
installation, standard-mount 15
installing the console switch 14
installing the interface adapter 23
interface adapter 23
interface adapter ports 40, 41
interface adapter, components 11
interface adapter, connecting 24
interface adapter, deleting 40
interface adapter, displaying status information 40
interface adapter, installing 23
interface adapter, overview 23
interface adapter, selecting 23
interface adapter, USB speed 40
interface, browser 29
IP console switch components 9
J
Japanese notice 76
K
kit contents 14
KVM switching capabilities 6
L
LAN connections, establishing 66
LDAP, Active Directory 65
LDAP, configuration 49, 65
LDAP, overview 65
LDAP, query modes 51, 65
LDAP, search 50
LED, console switch 21
Linux, enabling TFTP 70
Linux, verifying TFTP 71
local console UI 29
local console UI, settings 41
Local console user interface 31
Local sessions 54
M
Main Menu, Exit 68
MergePoint Access 48
Minicom, configuring 66
modifications, FCC notice 76
N
network settings 36
network settings, DNS 37
network settings, general 36
network settings, NTP 37
network settings, SNMP 37
NTP settings 37
O
Override Admin 53
overview of installation process 14
P
phone numbers 77
ports 40
ports, cascade devices 41
ports, interface adapter 40
preemption and sharing 61
product features 6
R
rack mounting, console switch 15
rack-mount safety 14
rack-mounting configurations 15
rear panel LEDs 21
regulatory compliance identification numbers 76
regulatory compliance notices 76
required items not included 15
required tools 15
S
safety considerations 14, 76
Scan mode, activating 54
selecting an interface adapter 23
serial interface adapter
serial management port, connecting 66
serial management, console switch 66
serial management, enable debug messages 68
serial management, exit 68
serial management, Main Menu 67
serial management, network configuration 68
serial management, recovering lost console switch
password 69
serial management, reset appliance 68
server console switch components 9
session settings, General 42
session settings, KVM 44
session settings, serial 46
session settings, virtual media 44
Setting up serial access from a command line 46
sharing and preemptions 61
41
Index 82
Page 83
side-mount 17
smart card 7
smart cards, overview 64
SNMP settings 37
SNMP traps 38
SNMP traps, enabling 38
standard-mount (1U) 15
support 77
switching capabilities 6
system alerts 36
T
technical support 77
telephone numbers 77
TFTP, enabling for Windows 70
TFTP, Linux operating systems 70
TFTP, verifying for Linux 71
tools, appliance 32
troubleshooting 72
true serial 7
U
Virtual Media 7, 60
Virtual media and serial interface adapters 21
Virtual Media parameters, configuring 61
Virtual Media, dialog box 61
Virtual Media, local 62
Virtual Media, overview 60
Virtual Media, resources 61
Virtual Media, using 60
W
Windows, enabling TFTP 70
upgrading console switch firmware 33
upgrading interface adapter firmware 40
upgrading the firmware 70
USB 2.0 composite device limitations 60
user accounts 47
user accounts, local 47
user database, restoring 35
user database, saving 34
user interfaces 7, 29, 31
using, local Virtual Media 62
using, Virtual Media in a two-level cascade
configuration 63
V
verifying connections 20
versions, displaying 35
Video Session Viewer 56
Video Session Viewer, adjusting 58, 59
Video Session Viewer, closing a session 59
Video Session Viewer, launching a session 58
Video Session Viewer, overview 56
Video Session Viewer, session time-out 58
Video Session Viewer, smart cards 64
Video Session Viewer, tasks 59
Video Session Viewer, toolbar 57
Video Session Viewer, Virtual Media 62
viewing system information 35
Index 83
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