HP IP Console Switch User Manual
HP IP Console Switch
User Guide
October 2004 (Fourth Edition)
Part Number 263924-004
© Copyright 2002-2004 Hewlett-Packard Development Company, L.P.
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HP IP Console Switch User Guide
October 2004 (Fourth Edition)
Part Number 263924-004
Audience Assumptions
This document is for the person who installs racks and rack products. This procedure is performed only by
trained personnel. HP assumes you are qualified in performing installations and trained in recognizing
hazards in rack products.
Important Safety Information
Before installing this product, read the Important Safety Information document provided.
3
Contents
Component Identification 7
Components .........................................................................................................................................7
Installing the HP IP Console Switch 9
Overview.............................................................................................................................................. 9
Installation Checklist............................................................................................................................9
Kit Contents..............................................................................................................................9
Required Items Not Included.................................................................................................. 10
Optional Items ........................................................................................................................10
Required Tools .......................................................................................................................10
Rack Mounting the HP IP Console Switch........................................................................................ 10
Performing a Side-Mount Type A Installation .......................................................................11
Performing a Side-Mount Type B Installation........................................................................13
Performing a Standard-Mount Installation .............................................................................14
Performing a Cantilever-Mount Type A Installation..............................................................16
Performing a Cantilever-Mount Type B Installation..............................................................17
Installing the Expansion Module 21
Overview............................................................................................................................................ 21
Installation Checklist..........................................................................................................................21
Kit Contents............................................................................................................................21
Installing the Expansion Module Hardware....................................................................................... 21
Performing a Side-Mount Installation ....................................................................................22
Performing a Rail-Mount Installation..................................................................................... 23
Performing a Velcro-Mount Installation.................................................................................24
Configuring the Expansion Module................................................................................................... 24
Installing a PS/2 or USB Interface Adapter 25
Overview............................................................................................................................................ 25
Configuring the Interface Adapter .....................................................................................................25
Installing a Serial Interface Adapter 27
Overview............................................................................................................................................ 27
Installing the Serial Interface Adapter ...............................................................................................28
Optimal Performance Settings ...........................................................................................................29
Serial Interface Adapter Modes .........................................................................................................29
History Mode..........................................................................................................................30
4 HP IP Console Switch User Guide
Configuration Mode ...............................................................................................................31
Serial Interface Adapter Pinouts ........................................................................................................34
Attaching the Power Supply to the Rack Using Velcro..................................................................... 34
Cascading Console Switches 37
Compatible Console Switch Models..................................................................................................37
Compaq Server Console Switch .............................................................................................37
HP KVM Server Console Switch ...........................................................................................38
Cascading a Compaq Server Console Switch with an HP IP Console Switch................................... 39
Example of a Compaq Server Console Switch Cascade Configuration..................................40
Cascading an HP KVM Server Console Switch with an HP IP Console Switch...............................41
Example of an HP IP Console Switch Cascade Configuration............................................... 43
Local Port Operation 45
Overview............................................................................................................................................ 45
Accessing the Main Dialog Box............................................................................................. 45
Viewing and Selecting Ports and Servers...............................................................................46
Soft Switching.................................................................................................................................... 50
Configuring Servers for Soft Switching .................................................................................50
Soft Switching to a Server ......................................................................................................50
Soft Switching to a Previous Server .......................................................................................50
Using Basic OSD Navigation Keys ...................................................................................................51
Configuring the Setup Dialog Box.....................................................................................................52
Accessing the Setup Dialog Box ............................................................................................52
Managing Routine Tasks for Servers......................................................................................53
Changing the Display Behavior..............................................................................................53
Controlling the Status Flag .....................................................................................................55
Broadcasting to Servers.......................................................................................................... 57
Setting Up a Scan Pattern .......................................................................................................59
Setting Local Console Switch Security...................................................................................61
Preemption Mode ...................................................................................................................65
Changing the USB Keyboard Language................................................................................. 68
Assigning Device Types......................................................................................................... 69
Assigning Server Names.........................................................................................................73
Managing Server Tasks Using the OSD ............................................................................................74
Accessing the Commands Dialog Box ...................................................................................75
Viewing and Disconnecting User Connections ......................................................................75
Running System Diagnostics..................................................................................................77
Resetting the PS/2 Device ......................................................................................................81
Displaying Version Information............................................................................................. 82
Upgrading the Interface Adapter Firmware............................................................................87
Network Settings 91
Setting Up A Network........................................................................................................................91
Contents 5
Establishing LAN Connections.......................................................................................................... 91
Configuring the HP IP Console Switch Hardware............................................................................. 91
Configuring Minicom.............................................................................................................93
Mouse Drivers....................................................................................................................................94
Upgrading the Firmware Using TFTP 95
Overview............................................................................................................................................ 95
Enabling TFTP for Windows Operating Systems...................................................................95
Enabling TFTP for Linux Operating Systems ........................................................................95
Upgrading the HP IP Console Switch Firmware................................................................................97
Upgrading the HP IP Console Switch Firmware ....................................................................97
Upgrading the HP IP Console Switch Firmware through the IP Console Viewer..................99
Troubleshooting 101
When a Serial Interface Adapter Stops Responding ........................................................................101
When the Activity Light Indicator is Not On...................................................................................102
When the Cable Connections Are Not Correct................................................................................102
When the Cascaded Console Switch Configurations Are Not Correct............................................102
When the Console Switch Does Not Have the Correct Firmware ...................................................103
When the Console Switch is Not Working Properly........................................................................103
When the Console Switch Hangs After Being Rebooted................................................................. 103
When the Console Switch Serial Port Password is Lost..................................................................104
When the Expansion Module is Not Being Recognized by a Compaq Server Console Switch.......104
When the Local OSD Console Switch Password is Lost .................................................................104
When the Local User Cannot View the OSD Copyright Notice...................................................... 104
When the Local User Cannot View the OSD Flag...........................................................................105
When the Mouse and Keyboard Lose Functionality After the Reset PS/2 Button is Pressed While
Operating a UNIX Based Platform ..................................................................................................105
When the Mouse Does Not Align ....................................................................................................105
When the OSD Goes Blank after a Mouse and Keyboard Have Been Reset Message Appears...... 105
When the OSD is Distorted or Not Readable...................................................................................106
When the OSD is Inaccessible......................................................................................................... 106
When RILOE and iLO are not Working Correctly with the HP IP Console Switch........................106
When the Run Diagnostics Test Fails..............................................................................................106
When the Screen Saver Does Not Turn On...................................................................................... 106
When the Servers Are Still Listed Although They Have Been Disconnected .................................106
When the System Does Not Recognize the Cascaded Console Switches........................................ 107
When the Video Displays All Green or Red.................................................................................... 107
Connection Length Table................................................................................................................. 107
Frequently Asked Questions 109
Are the Expansion Module Ports Hot-Pluggable? ...........................................................................109
Are the Interface Adapters Hot-Pluggable? .....................................................................................109
6 HP IP Console Switch User Guide
Are the Keyboard, Monitor, and Mouse Connections on the Console Switch Hot-Pluggable?....... 110
Are the Server Connections on the Console Switch Hot-Pluggable?...............................................110
Can the Console Switch Be Mounted in a Round-Hole Rack? ........................................................110
Can the Console Switch Be Side-Mounted in a Round-Hole Rack?................................................110
Do You Have to Power Down a Server to Replace an Interface Adapter?......................................110
Has the Customer Verified the Firmware Version?......................................................................... 110
Does the Customer Have the Correct Configurations? ....................................................................111
How Do I Access the Main Dialog Box?.........................................................................................111
How Do I Cascade Console Switches? ............................................................................................112
How Do I Change the Keyboard Language? ...................................................................................112
How Do I Know Which Port My Cascaded Console Switch is Connected To?.............................. 113
How Do I Locally Connect a Cascaded Console Switch? ...............................................................113
How Do I Look at My Console Switch Firmware Version?............................................................113
How Do I Look at My Interface Adapter Firmware Version? .........................................................113
How Do I Turn the Screen Saver Off?.............................................................................................113
How Do I Use the Run Diagnostics Feature?...................................................................................114
Is the Console Switch Operational?.................................................................................................114
What are the Minimum and Maximum Cable Lengths?..................................................................114
What Kind of CAT5 Cables Are Supported?...................................................................................114
Why Can Remote HP IP Console Switch Users Not Access Servers Attached to a Cascaded HP
KVM Server Console Switch?.........................................................................................................115
Regulatory Compliance Notices 117
Regulatory Compliance Identification Numbers..............................................................................117
Federal Communications Commission Notice.................................................................................118
FCC Rating Label.................................................................................................................118
Class A Equipment ...............................................................................................................118
Class B Equipment ...............................................................................................................119
Declaration of Conformity for Products Marked with the FCC Logo, United States Only .............119
Modifications ...................................................................................................................................120
Cables...............................................................................................................................................120
Canadian Notice (Avis Canadien).................................................................................................... 120
European Union Notice.................................................................................................................... 121
Japanese Notice................................................................................................................................ 121
BSMI Notice ....................................................................................................................................122
Korean Notices.................................................................................................................................122
Acronyms and Abbreviations 123
Index 125
7
Component Identification
In This Section
Components....................................................................................................................................7
Components
Item Description
1 Power cord connector
2 Power switch
3 Activity indicator light
4 Serial port
5 Monitor connector for local user
6 Keyboard connector for local user
7 Mouse connector for local user
8 LAN connector
9 Server connection ports
8 HP IP Console Switch User Guide
Item Description
1 CPU
2 HP IP Console Switch
3 IA
4 Network
5 Keyboard connector
6 Mouse connector
7 Video connector
9
Installing the HP IP Console Switch
In This Section
Overview ........................................................................................................................................9
Installation Checklist ......................................................................................................................9
Rack Mounting the HP IP Console Switch...................................................................................10
Overview
You must install the HP IP Console Viewer before using the HP IP Console
Switch. The HP IP Console Viewer enables you to view and control a server
attached to the console switch system, configure and maintain the system, and
prevent unauthorized access to the console switch through IP connection. For
more information, refer to the HP IP Console Switch Software Guide included on
the CD provided with the console switch.
NOTE: The analog port does not require the HP IP Console Viewer
software for operation. The analog port uses the OSD. For more
information, refer to Local Port Operation (on page 45
page 45
).
The HP IP Console Switch system uses Ethernet networking infrastructures and
TCP/IP protocol to transmit keyboard, video, and mouse information between
operators and connected computers. Although 10Base-T Ethernet can be used, a
dedicated, switched 100Base-T network provides improved performance.
Installation Checklist
Before installation, refer to the following lists to be sure that all of the listed
components were received.
Kit Contents
• HP IP Console Switch
, "Overview" on
10 HP IP Console Switch User Guide
• Power cords
• Rack mounting kit
• Serial download cable
• Documentation kit
• Firmware/software CD
Required Items Not Included
• PS/2 Interface Adapter or USB Interface Adapter
• UTP CAT5 cable (CAT6 and CAT7 may also be used)
Optional Items
• Expansion Module ("Installing the Expansion Module" on page 21)
• Serial Interface Adapter
Required Tools
The following tools are required for some procedures:
• Phillips screwdriver
• T-25 Torx screwdriver
Rack Mounting the HP IP Console Switch
The HP IP Console Switch ships with rack mounting brackets for easy
integration into the rack. Before installing the HP IP Console Switch and other
components in the rack cabinet (if not already installed), stabilize the rack in a
permanent location. Begin installing the equipment at the bottom of the rack
cabinet, then work to the top. Avoid uneven loading or overloading of the rack
cabinets.
Installing the HP IP Console Switch 11
NOTE: Before installing the HP IP Console Switch into the rack,
connect the HP IP Console Switch to a power source, using the power
cords provided, and power on the unit. An activity indicator light
("Components" on page 7
activity indicator light does not display, be sure that the power is on, the
power cord is connected, and the power source is valid.
) is displayed after a few seconds. If the
Several rack mounting configurations include:
• Side-mount
− Type A—Square- and round-hole rails
− Type B—Square-hole rails
NOTE: The HP IP Console Switch cannot be side-mounted into a rack
with round-hole rails.
• Standard-mount
• Cantilever-mount
− Type A—Round-hole rails
− Type B—Square-hole rails
Performing a Side-Mount Type A Installation
1. Remove the four screws, two on each side, from the console switch.
12 HP IP Console Switch User Guide
2. Attach the side-mounting brackets to the console switch using the four
screws you removed.
3. Slide the side-mounting bracket tabs into the U locations on each side of the
rack.
Installing the HP IP Console Switch 13
4. Secure the console switch to the rails using four self-tapping screws, two on
each side.
Performing a Side-Mount Type B Installation
1. Remove the four screws, two on each side, from the console switch.
2. Attach the side-mounting brackets to the console switch using the four
screws you removed.
14 HP IP Console Switch User Guide
3. Slide the side-mounting bracket tabs into the U locations on each side of the
rack.
4. Install four cage nuts into the side-mounting bracket U locations.
5. Secure the console switch to the rails, using four M-6 screws, two on each
side.
Performing a Standard-Mount Installation
1. Remove the four screws, two on each side, from the console switch.
Installing the HP IP Console Switch 15
2. Attach the 1U brackets to the console switch using the four screws you
removed.
3. Install a cage nut behind each rear rail if they have not already been installed.
4. Slide the console switch into the rear of the 1U product.
16 HP IP Console Switch User Guide
5. Secure the console switch to the rails using two M-6 screws, one on each
side.
Performing a Cantilever-Mount Type A Installation
1. Remove the four screws, two on each side, from the console switch.
2. Attach the 1U brackets to the console switch using the four screws you
removed.
Installing the HP IP Console Switch 17
3. Install up to six clip nuts.
4. Secure the console switch to the rails, using the appropriate number of T-25
Torx screws.
Performing a Cantilever-Mount Type B Installation
1. Remove the four screws, two on each side, from the console switch.
18 HP IP Console Switch User Guide
2. Attach the 1U brackets to the console switch using the four screws you
removed.
3. Install up to six cage nuts.
Installing the HP IP Console Switch 19
4. Secure the console switch to the rails using the appropriate number of M-6
screws.
21
Installing the Expansion Module
In This Section
Overview ......................................................................................................................................21
Installation Checklist ....................................................................................................................21
Installing the Expansion Module Hardware .................................................................................21
Configuring the Expansion Module .............................................................................................24
Overview
An optional Expansion Module can be added to the HP IP Console Switch
system, increasing the total number of accessible servers. The Expansion Module
ships with rack-mounting hardware for easy integration into the rack.
Installation Checklist
Before installation, refer to the following list to be sure that all of the listed
components were received.
Kit Contents
• Expansion Module
• Screws
• Velcro
This kit might contain extra hardware for your convenience.
Installing the Expansion Module Hardware
Several rack mounting configurations include:
• Side-mount
22 HP IP Console Switch User Guide
• Rail-mount
• Velcro-mount
Performing a Side-Mount Installation
1. Slide the tabs on the side-mounting brackets into the rack frame.
2. Secure the Expansion Module to the rack frame, using one self-tapping screw
for the bottom side-mounting bracket.
Installing the Expansion Module 23
Performing a Rail-Mount Installation
1. Remove the screws securing the side-mounting brackets to the Expansion
Module.
2. Insert two cage nuts into the rack frame where the side-mounting bracket
holes are located and secure the Expansion Module to the rack frame, using
two M-6 screws.
24 HP IP Console Switch User Guide
Performing a Velcro-Mount Installation
1. Determine the location for the Expansion Module.
2. Remove the protective strip from one side of the Velcro and attach that side
to the Expansion Module.
3. Remove the protective strip from the other side of the Velcro and attach the
Expansion Module to the rack frame.
Configuring the Expansion Module
1. Mount the Expansion Module into the rack.
2. Locate up to nine UTP CAT5 cables.
3. Connect a UTP CAT5 cable to the server connection port ("Components" on
page 7
4. Connect the other end of that same UTP CAT5 cable to the IN port on the
Expansion Module.
5. Connect one end of another UTP CAT5 cable to the OUT port on the
Expansion Module.
6. Connect the other end of the second UTP CAT5 cable to the Interface
Adapter.
7. Repeat steps 5 and 6 to connect any other servers to this system.
) on the HP IP Console Switch.
25
Installing a PS/2 or USB Interface Adapter
In This Section
Overview ......................................................................................................................................25
Configuring the Interface Adapter................................................................................................25
Overview
An Interface Adapter is required for the HP IP Console Switch system to
function properly. However, it is not included in the HP IP Console Switch kit.
An Interface Adapter connects UTP CAT5 cables to PS/2 or USB connections,
establishing a KVM session to a server.
NOTE: UTP CAT5 cables are used throughout the examples in this
guide. However, UTP CAT6 and UTP CAT7 cables may also be used.
Configuring the Interface Adapter
1. Connect a UTP CAT5 cable to the server connection port ("Components" on
page 7
2. Connect the other end of that same UTP CAT5 cable to the RJ-45 port on the
Interface Adapter.
3. Connect the Interface Adapter to the appropriate ports on the server.
4. Repeat the preceding steps to connect any other servers to this system.
The following figure shows one possible configuration for the HP IP Console
Switch system with an Interface Adapter.
) on the HP IP Console Switch.
26 HP IP Console Switch User Guide
Item Description
1 Server
2 HP IP Console Switch
3 USB Interface Adapter
4 PS/2 Interface Adapter
27
Installing a Serial Interface Adapter
In This Section
Overview ......................................................................................................................................27
Installing the Serial Interface Adapter..........................................................................................28
Optimal Performance Settings......................................................................................................29
Serial Interface Adapter Modes....................................................................................................29
Serial Interface Adapter Pinouts...................................................................................................34
Attaching the Power Supply to the Rack Using Velcro ...............................................................34
Overview
The HP Serial Interface Adapter is a serial-to-VGA converter, which permits
VT100–capable devices to be viewed from the local ports of the HP IP Console
Switch and HP KVM Server Console Switch, or by using the HP IP Console
Viewer software. The serial data is not accessed but is displayed. All serial data
coming from the target device is displayed in a VT100 window, placed into a
video buffer, and sent to the console switch as though it came from a VGA
server. Keystrokes entered on a keyboard are sent to the attached device as
though they were entered into a VT100 terminal.
28 HP IP Console Switch User Guide
Installing the Serial Interface Adapter
Item Description
1 Serial device (target server)
2 Console Switch
3 Additional serial interface adapter
4 Serial interface adapter 9–pin connector
5 Serial interface adapter RJ-45 connector
6 Serial interface adapter power connector
7 Power expander
8 Power supply
1. Power up the console switch.
2. Connect the serial interface adapter 9–pin connector (4) to the serial device
(1).
3. Connect the serial interface adapter (5) to the console switch (2) using a
CAT5 cable.
4. Connect the power supply (8) to either a power expander (7) or directly to
the serial interface adapter (6).
Installing a Serial Interface Adapter 29
If you are using a power expander (7), connect it to up to three additional
serial interface adapters (3).
NOTE: Do not power more than four serial interface adapters from a
single power supply.
5. Repeat steps 2 through 4 to connect additional serial devices to the console
switch.
6. Connect the power supply (8) to an appropriate AC outlet.
7. Power up the serial device.
Optimal Performance Settings
The following settings are required for optimal serial interface adapter
performance:
• Flow Control is required to ensure reliable data flow. Buffer overflows might
cause a loss of communication, which might require a power cycling of the
serial interface adapter. Set the flow control on the target device, if available,
to match the serial interface adapter. If the target device does not support
flow control, use the lowest baud rate available.
• VT100 Terminal Emulation is the only emulation supported. Be sure your
target device is configured for VT100 terminal emulation.
• Automatic Video Adjust is required to optimize video settings. When using
the HP IP Console Viewer software to connect to a serial interface adapter,
using the Remote Video Session, perform an automatic video adjust
(Tools>Automatic Video Adjust).
Serial Interface Adapter Modes
The following modes can be accessed through the serial interface adapter:
• Online Mode—This mode enables you to send and receive serial data.
• History Mode—This mode enables you to examine the contents of the
history buffer, which contains the events that have occurred.
30 HP IP Console Switch User Guide
• Configuration Mode—This mode enables you to specify communication
parameters, the appearance of serial data, and key combinations for specific
actions and macros.
History Mode
The serial interface adapter maintains a buffer containing 240 lines minimum, or
10 screens, of output. When the history buffer is full, it adds new lines at the
bottom of the buffer and deletes the oldest lines at the top of the buffer.
Using History Mode
1. Press the Ctrl+F9 keys. The mode appears as History.
2. Press one of the following key combinations to perform the indicated action:
− Home—Move to the top of the buffer
− End—Move to the bottom of the buffer
− Page Up—Move down one buffer page
− Page Down—Move down one buffer page
− Up Arrow—Move up one buffer line
− Down Arrow—Move down one buffer line
− Ctrl+F8—Enter Configuration mode (the Configuration menu appears)
− Ctrl+F9—Return to the previous screen with History mode enabled
− Ctrl+F10—Return to the previous screen with Online mode enabled
− Ctrl+F11—Clear the history buffer (if you choose this option, a warning
screen appears. Press the Enter key to delete the history buffer, or the
Esc key to cancel the action. The previous screen appears again)
3. When finished, press the Ctrl+F10 keys to exit History mode and return to
Online mode.
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