HP Intelligent Infrastructure Analyzer Software Licenses User Manual

HP Intelligent Infrastructure Analyzer Software User Guide

Abstract

This document describes how to use HP Intelligent Infrastructure Analyzer software user interface for an online monitoring and diagnostic solution, which is intended for the physical layer of Storage Area Network (SAN) based on optical components such as Small Form-Factor Pluggable (SFP) transceivers.

HP Part Number: 5697-1794 Published: July 2012 Edition: First

Legal Notice

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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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Microsoft, Windows, Windows XP, Windows Server 2003/2008 (x86, x64), and Windows Vista and Windows 7 are U.S. registered trademarks of Microsoft Corporation.

Java is a registered trademark of Oracle and/or its affiliates.

1 Overview..................................................................................................5

Intended Audience....................................................................................................................5

Introduction..............................................................................................................................5

Acronyms and abbreviations......................................................................................................5

Hardware and Software for installation.......................................................................................5

Installing OS specific service packs.............................................................................................6

2 Installing and removing HP IIAS....................................................................7

Installing HP IIAS......................................................................................................................7

Repairing HP IIAS.....................................................................................................................7

Removing HP IIAS.....................................................................................................................7

3 Using HP IIAS............................................................................................8

Overview................................................................................................................................8

HP IIAS GUI .......................................................................................................................8

HP IIAS Navigation Menus....................................................................................................9

Using HP IIAS........................................................................................................................10

Prerequisites for Discovery...................................................................................................10

Managing SAN Profiles......................................................................................................11

Creating New SAN profile.............................................................................................11

Edit SAN profile............................................................................................................13

Activate SAN profile......................................................................................................13

Deactivate SAN profile..................................................................................................13

Delete SAN profile........................................................................................................14

Rescan SAN..........................................................................................................................14

SAN Topology.......................................................................................................................14

Prerequisites for Topology...................................................................................................14

Overview..........................................................................................................................14

Using SAN Topology.....................................................................................................15

SAN Inventory........................................................................................................................15

SAN Inventory Summary Table ...........................................................................................16

Component Type...........................................................................................................17

Detailed Inventory..............................................................................................................18

Event Manager.......................................................................................................................20

SAN Event and SAN Diagnostic Logs...................................................................................20

SAN Event Log..............................................................................................................21

SAN Diagnostic Logs.....................................................................................................22

Firmware prerequisites for SFP diagnostics...................................................................22

SAN Diagnostic GUI.................................................................................................23

Configuration.........................................................................................................................24

Notifications.....................................................................................................................24

Reports.............................................................................................................................25

Account Management........................................................................................................25

Licensing..........................................................................................................................26

Prerequisite to generate permanent license for HP IIAS.......................................................26

Use Licensing................................................................................................................26

Reporter................................................................................................................................27

4 Support and Other Resources.....................................................................29

Contacting HP........................................................................................................................29

Subscription......................................................................................................................29

Related Information.................................................................................................................29

Documents........................................................................................................................29

Contents 3

Websites..........................................................................................................................29

Documentation Feedback.........................................................................................................29

Product Feedback...................................................................................................................30

Typographic Conventions.........................................................................................................30

A Troubleshooting.......................................................................................31

Correcting conditions with SFPs and FC cables/connectors..........................................................31

Glossary....................................................................................................34

Index.........................................................................................................36

4 Contents

1 Overview

Intended Audience

The HP Intelligent Infrastructure Analyzer Software (IIAS) is intended for customers who have HP storage hardware in their SAN. The HP IIAS can be used to monitor and diagnose the physical layer of Storage Area Network (SAN) in real-time, with an emphasis on the Small Form-factor Pluggable (SFP) on FC Switch only. The solution is highly beneficial for enterprise SAN, where SAN management becomes cumbersome and tedious.

Introduction

HP IIAS uses industry-standard protocols (such as SNMP, SMI-S, Telnet) to monitor the physical layer (SFPs) across SAN, diagnose changes/events in SFP states/characteristics, and presents the SAN topology, inventory, and diagnostic information to the user in real-time.

HP IIAS enables you to:

• Discover and collect data of B-Series and H-Series switches in SAN.

• Periodically monitor the SAN of an active profile as per the configured intervals.

• Monitor or diagnose, degrading or failing SFPs in an active profile.

• Generate report (current and historical).

• Notify the user on any change in the topology or SAN component state.

• Provide SAN summary in terms of component inventory.

Acronyms and abbreviations

CIM Common Information Model CIMOM Common Information Model Object Manager DC Data Collection HBA Host Bus Adapter LAN Local Area Network SAN Storage Area Network SFP Small Form-Factor Pluggable SMI-S SNIA’s Storage Management Initiative Specification SNMP Simple Network Management Protocol WWN World Wide Name XML eXtensible Markup Language

Hardware and Software for installation

The following are the system requirements for HP IIAS:

Table 1 Hardware and Software requirements

Supported platforms, versions, or configurationHardware and software requirements

Product installation disk space requirements

Dual-core 2.0 GHz CPU or betterCPU

2 GB or higherRAM

250 MB

NOTE: Minimum 250 MB disk space is required on the drive where TEMP

folder is located.

Intended Audience 5

Table 1 Hardware and Software requirements (continued)

Supported platforms, versions, or configurationHardware and software requirements

300 - 350 MBMinimum disk space requirement

NOTE: Disk space will increase depending on the SAN size.

Version 8.0 or laterInternet Explorer

Operating System

IP network addresses

• Windows Server 2003/2008 (x86, x64)

• Windows XP

• Windows Vista

• Windows 7

NOTE: These operating systems require their respective latest service packs.

For more information, see “Installing OS specific service packs” (page 6).

HP IIAS version 1.0 supports IPV4 only. The host where HP IIAS and the devices (FC Switches) are installed, must have IPV4 addresses.

Installing OS specific service packs

Table 2 IIAS Management Server

ArchitectureRevisionOS VersionOS

x86SP2Standard Edition or Enterprise EditionWindows Server 2003

x64

x86SP2Standard Edition or Enterprise EditionWindows Server 2003 R2

x64

x86SP2Standard Edition or Enterprise EditionWindows Server 2008

x64

x64No SPEnterprise EditionWindows Server 2008 R2

x86SP1Business or Enterprise EditionWindows Vista

x86SP3Professional EditionWindows XP

x64SP1Enterprise EditionWindows 7

X86

6 Overview

2 Installing and removing HP IIAS

Installing HP IIAS

To install HP IIAS, complete the following steps:

1. Download HP IIAS package from the following website:

www.hp.com/go/hp_iias.

2. Select a folder (for example, C:\temp) and save the HP IIAS install package.

3. Run IIAS_Setup.exe, and follow the steps to install the HP IIAS files.

4. Review and accept the license agreement. By default, the HP IIAS files and documentation are installed in the following folder:

<Install_Dir>\HP Intelligent Infrastructure Analyzer Software

A message is displayed on completion of the HP IIAS installation.

Repairing HP IIAS

To repair the currently installed HP IIAS:

1. Run the IIAS_Setup.exe setup executable file.

2. Select Repair to repair the current installation.

Removing HP IIAS

To remove the HP IIAS:

1. Select Start > Settings > Control Panel > Add or Remove Programs (in case of Windows 7, select Uninstall a program).

2. Select HP Intelligent Infrastructure Analyzer Software from the list of currently installed programs.

3. Click Change/Remove (in case of Windows 7, select Uninstall), and follow the steps to remove the program.

A message is displayed confirming the successful removal of HP IIAS.

Installing HP IIAS 7

3 Using HP IIAS

Overview

HP IIAS is a real-time solution to monitor and diagnose the SFPs on the FC Switch. This chapter discusses the following topics:

• “HP IIAS GUI ” (page 8)

• “HP IIAS Navigation Menus” (page 9)

The following procedure provides a brief overview of using HP IIAS:

1. Specify the SAN Profile details, which include the SAN profile name and options.

2. Specify the switches to be monitored.

3. Activate the profile.

4. Track the inventory of the physical components in the SAN and their connectivity among each other through SAN Inventory and Topology.

5. View the event notifications and diagnostics.

6. Optionally, you can generate reports.

HP IIAS GUI

1. Launch the HP IIAS with the URL (http:\\<IPaddress of installed system>:<portnumber>\IIASClient) OR by double-clicking the HP IIAS shortcut icon on the desktop. The HP IIAS login page is displayed, as shown in Figure 1 (page 8).

TIP: If the product is installed on a system, for example: IP address: 1.2.3.4. While installing

the product, if port 8080 is already in use then the installer prompts the user to provide an alternate port number. Otherwise, if port 8080 is available, the product uses that port and in this case the installer does not prompt the user for the port number. Then, to use the IIAS application enter: http://1.2.3.4:8080/IIASClient address in the address bar.

Figure 1 Login page

2. Login with the UserName and Password.

8 Using HP IIAS

NOTE: The default username and password is administrator and administrator respectively.

Clicking "?" displays help related to login and offers suggestions in case of login issues.

Figure 2 Login help

3. Click Sign In. The IIAS Welcome page is displayed.

NOTE: Click here hyperlink on the Welcome page displays the Manage SAN Profiles page.

Following are the display areas in the IIAS GUI, as shown in Figure 3 (page 9).

• A – Navigation area.

• B – SAN profile that is active.

• C – IIAS help, + to hide left navigation control and – to show left navigation control.

• D – Click here hyperlink displays the Manage SAN Profiles page.

Figure 3 HP IIAS Welcome page

NOTE: The HP IIAS UI session expires, if left idle for 30 minutes. The user must re-login if the

session expires.

HP IIAS Navigation Menus

Table 3 (page 10) lists the navigation menu items.

Overview 9

Table 3 Navigation Menus

FunctionalityMenu

Manage SAN Profiles includes creation, deletion, modification, activation, and deactivation of SAN Profiles.

Initiate a Data Collection for the active profile.

Graphically depicts in real-time, the topology of the SAN being monitored.

Displays detailed inventory information for the discovered SAN components (such as Switches, Host End points and Storage devices).

Manages events and diagnostic logs.

Allows to change the product configuration settings for HP IIAS.

NOTE: Do not click the browser Back button, it will go back to the login page.

Using HP IIAS

This section describes how to use HP IIAS, and discusses the following topics:

• “Managing SAN Profiles” (page 11)

• “Rescan SAN” (page 14)

• “SAN Topology” (page 14)

• “SAN Inventory” (page 15)

• “Event Manager” (page 20)

• “Configuration” (page 24)

• “Reporter” (page 27)

Prerequisites for Discovery

Generates Current report for active profile, and Historical reports for any profile. The information in each report includes SAN inventory, SAN topology, Events, and Diagnostics.

NOTE: Creation of historical reports can take time, depending on the parameters

specified.

• Switches must have IP address for discovery and data collection.

• Telnet and SNMP are required for B-Series DC.

• SNMP and SMIS are required for H-Series DC.

NOTE: Telnet connection for a B-Series switch is on a need basis. Hence, related events are

displayed only when a telnet connection is attempted.

10 Using HP IIAS

Managing SAN Profiles

In the Manage SAN Profiles page, you can perform the following tasks:

• Click New – To create a new SAN profile.

• Click Edit – To modify an existing SAN profile.

• Click Activate – To activate a SAN profile.

• Click Deactivate – To deactivate an active SAN profile.

• Click Delete – To delete an existing SAN profile.

Figure 4 Manage SAN Profiles

Creating New SAN profile

To create a new SAN profile:

1. Click New in the Manage SAN Profiles page. Create New SAN Profile is displayed in a

separate window.

2. Enter the SAN profile name in the SAN Profile Name text box. In the Data Collection Frequency (in minutes) drop-down list (default frequency is 5 mins), select the appropriate frequency at which data is collected from the SAN for monitoring and diagnostic purposes.

3. Click Next.

4. Enter the switch details:

a. Enter the IP details in the IP Address text box.

b. Enter the IP subnet details in the IP Subnet text box.

5. Under Switch Settings, enter the switch authentication credentials in the Username and Password text box, CIMOM port details in the Port text box, and the read community string in the Read

Community text box.

NOTE: The Default value for Port is 5988 and for Read Community the value is public.

6. Click Start Discovery to start the discovery process.

• Based on the discovery-protocol-specific authentication process, all connected switches

are discovered and follow the step specified in 4a.

• Based on the discovery-protocol-specific authentication process, it discovers all the switches

within the IP address range and follow the step specified in 4b.

7. The discovered switches are displayed with the following details: IP Address, Switch Name, Vendor, Model, State, Edit, and Status as shown in Figure 5 (page 12).

Using HP IIAS 11

+ 25 hidden pages