HP Intelligent Infrastructure Analyzer v2.0
Software User Guide
Abstract
This document describes how to use HP Intelligent Infrastructure Analyzer software user interface for an online monitoring and
diagnostic solution, which is intended for the physical layer of Storage Area Network (SAN) based on optical components
such as Small Form-Factor Pluggable (SFP) transceivers.
HP Part Number: 714230-001
Published: September 2013
Edition: 3
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Acknowledgments
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
Microsoft, Windows, Windows XP, Windows Server 2003/2008 (x86, x64), and Windows Vista and Windows 7 are U.S. registered trademarks
of Microsoft Corporation.
Java is a registered trademark of Oracle and/or its affiliates.
The HP Intelligent Infrastructure Analyzer Software is intended for customers having HP storage
hardware in their SAN. HP IIAS can be used to monitor and diagnose the physical layer of Storage
Area Network (SAN) in real-time, with an emphasis on the Small Form-factor Pluggable (SFP) on
FC Switch, HBA, and Storage device. The solution is highly beneficial for enterprise SAN, where
SAN management becomes cumbersome and tedious.
Introduction
HP IIAS uses industry-standard protocols (such as SNMP, SMI-S, CIM, and Telnet) to monitor the
physical layer (SFPs) across SAN, diagnose changes or events in SFP states or characteristics, and
presents the SAN topology, inventory, and diagnostic information to the user in real-time.
HP IIAS enables you to:
•Discover and collect data of B-Series and H-Series switches in SAN.
•Discover and collect data of 8Gb/16Gb HP branded Qlogic FC HBAs.
•Discover and collect data of HP 3PAR storage device.
•Periodically monitor the active profile in SAN, based on the user-configured time intervals.
•Monitor or diagnose the degrading, or failing of SFPs in an active profile.
•Generate reports (current and historical).
•Notify the user on any change in the topology or SAN component state.
•Provide SAN summary in terms of component inventory.
Acronyms and abbreviations
CIMCommon Information Model
CIMOMCommon Information Model Object Manager
DCData Collection
HBAHost Bus Adapter
HP IIASHP Intelligent Infrastructure Analyzer Software. This will be installed on the management
station.
HP IIAS
CIMSERVER
LANLocal Area Network
SANStorage Area Network
SFPSmall Form-Factor Pluggable
SMI-SSNIA’s Storage Management Initiative Specification
SNMPSimple Network Management Protocol
WWNWorld Wide Name
XMLeXtensible Markup Language
HP Intelligent Infrastructure Analyzer Software Common Information Model Server
System requirements for HP IIAS management station
The following are the system requirements for HP IIAS management station:
Intended Audience5
Table 1 System requirements for HP IIAS management station
Supported platforms, versions, or configurationHardware and software
Dual-core 2.0 GHz CPU or betterCPU
4 Gb or higherRAM
Product installation disk space
requirements
Windows
IP network addresses
NOTE:
250 MB
NOTE:Minimum 250 MB disk space is required on the drive where TEMP
folder is located.
300 - 350 MBMinimum disk space requirement
NOTE:Disk space will increase depending on the SAN size.
Version 8.0, 9.0, or 10.0 (compatibility view only).Internet Explorer
HP IIAS v2.0 does not work on Windows Server 2012 with KB2846071 service
pack . KB2846071 service pack has a session management issue. Please see
Microsoft site for more details.
NOTE:To enable compatibility view on IE10:
• In IE, go to Tools menu, click Compatibility View Settings .
• Select the Display all websites in Compatibility mode check box.
See “Installing OS specific service packs for supported platforms and service
packs” (page 52).
HP IIAS supports IPv4 only. The host where HP IIAS is installed must have IPv4
address.
Virtual or Physical.Host Type
•The host on which HP IIAS is installed should be able to connect to the components in the
active profile over Ethernet always.
•Following are the default TCP/IP ports used by HP IIAS:
8080, 8085, 9000, 9001, 5678, 8765
If these ports are used by another application, then the HP IIAS installer prompts to enter the
free ports that can be used.
6Overview
2 Installing, repairing, upgrading, and removing HP IIAS
Installing HP IIAS
To install HP IIAS , complete the following steps:
1.Download HP IIAS package from the following website:
www.hp.com/go/hp_iias.
2.Select a folder (for example, C:\temp) and save the HP IIAS install package.
3.Run IIAS_Setup.exe, and follow the steps to install the HP IIAS files.
4.Review and accept the license agreement.
By default, the HP IIAS files and documentation are installed in the following folder:
A message is displayed on completion of the HP IIAS installation.
5.While installing the HP IIAS product, the installer checks for the availability of the required
port numbers. If any of the required ports are already in use, then the installer will prompt
asking for alternate port numbers as shown in Figure 1 (page 7).
Figure 1 Port Configuration
NOTE:If any issues are faced while launching HP IIAS, try changing the logon user for
IIASServer service explicitly to an administrator user.
Repairing HP IIAS
To repair the currently installed HP IIAS:
1.Run the IIAS_Setup.exe setup executable file.
2.Select Repair to repair the current installation.
Installing HP IIAS7
Upgrade from HP IIAS v1.0/v1.1 to HP IIAS v2.0
Before upgrading, take historical reports (hourly and daily). After the upgrade is done, the user
will not be able to access any historical data.
1.Download HP IIASv2.0 package from the following website:
www.hp.com/go/hp_iias.
2.Select a folder (for example, C:\temp) and save the HP IIAS v2.0 installation package.
3.Run the HP IIAS v2.0 .exe file(IIAS_Setup.exe).
4.A Question window is displayed, confirming the upgrading process as shown in Figure 2
(page 8).
Figure 2 Upgrade of HP IIAS v2.0
5.Click Yes to proceed with the upgrading process and follow the steps to install the HP IIAS
files.
6.Review and accept the license agreement.
By default, the HP IIAS files and documentation are installed in the following folder:
A message is displayed on completion of the HP IIAS v2.0 installation.
7.While installing the HP IIAS product, the installer checks for the availability of the required
port numbers. If any of the required ports are already in use, then the installer will prompt
asking for alternate port numbers as shown in Figure 1 (page 7).
NOTE:While upgrading HP IIAS from versions (1.1/1.0) to 2.0, the profiles related to previous
versions (1.1/1.0) will be copied to <installlocation>/server/data/profiles/2.0
by the installer. If any active profile exists in the previous version of HP IIAS, then that profile will
be de-activated after the upgrade. User has to activate the profile explicitly using the Activate
button under Manage SAN profiles screen. For more details see the Manage SAN Profiles section.
8Installing, repairing, upgrading, and removing HP IIAS
Removing HP IIAS
To remove the HP IIAS :
1.Select Start > Settings > Control Panel > Add or Remove Programs (in case of Windows 7,
select Uninstall a program).
2.Select HP Intelligent Infrastructure Analyzer Software v2.0 from the list of currently installed
programs.
3.Click Change/Remove (in case of Windows 7, select Uninstall), and follow the steps to remove
the program.
A message is displayed confirming the successful removal of HP IIAS .
Removing HP IIAS9
3 Installing, repairing, and removing HP IIASCIM Server
v2.0 for Windows
NOTE:HP IIASCIM server must be installed on the Windows host platform which can be monitored
by HP IIAS. This server provides a CIM interface to HP IIAS, and enables data collection.
Installing HP IIASCIM Server v2.0 for Windows
To install HP IIASCIM Server v2.0:
1.Download HP IIASCIM Sever v2.0 for Windows package from the HP IIAS website:
www.hp.com/go/hp_iias.
2.Select a folder (for example, C:\temp), and save the HP IIASCIM Server v2.0 for Windows
installation package.
3.Run IIAS_CIMServer.exe, and follow the steps to install the HP IIASCIM Server v2.0 for
Windows files.
4.Review and accept the license agreement.
By default, the HP IIASCIM Server v2.0 for Windows files are installed in the following folder:
<Install_Dir>\IIASCIM Server
A message is displayed on completion of the HP IIASCIM Server v2.0 for Windows installation.
NOTE:See the “Support Matrix” (page 52) for the set of supported platforms.
Repairing HP IIASCIM Server v2.0 for Windows
To repair the currently installed HP IIASCIM Server:
1.Select Start > Settings > Control Panel > Add or Remove Programs.
2.Select IIASCIM Server v2.0 for Windows from the list of currently installed programs.
3.Click Repair, and follow the steps to repair the program.
A message is displayed confirming the repair of HP IIASCIM Server v2.0 for Windows.
Removing HP IIASCIM Server v2.0 for Windows
To remove HP IIASCIM Server v2.0 for Windows:
1.Select Start > Settings > Control Panel > Add or Remove Programs (in case of Windows 7,
select Uninstall a program).
2.Select HP Intelligent Infrastructure Analyzer Software v2.0 from the list of currently installed
programs.
3.Click Change/Remove, and follow the steps to remove the program.
A message is displayed confirming the successful removal of HP IIASCIM Server v2.0 for
Windows.
10Installing, repairing, and removing HP IIASCIM Server v2.0 for Windows
4 Installing, and removing HP IIASCIM Server v2.0 for ESXi
5.x
NOTE:HP IIASCIM server must be installed on the Windows host platform which can be monitored
by HP IIAS. This server provides a CIM interface to HP IIAS, and enables data collection.
Prerequisites
To successfully install HP IIASCIM Server, the following parameters in the SFCB config file on the
ESXi machine (/etc/sfcb.cfg) must be modified: httpProcs, doBasicAuth, and
httpLocalOnly as shown in the following table.
New value of parameter as modified by HP IIASCIM
Server InstallerDefault value of parameterParameter
102httpProcs
FalseTruedoBasicAuth
FalseTruehttpLocalOnly
NOTE:These changes can affect other providers which use the SFCB. If these changes are not
allowed, HP IIASCIM Server will not be installed.
•Ensure that the root user access to the system is available.
•The IIASCIMServer_ESXi.sh script must have executable permissions. If it does not have
the executable permissions, run the following command:
#chmod +x ./IIASCIMServer_ESXi.sh
To install HP IIASCIM Server v2.0 package for ESXi 5.x:
1.Download HP IIASCIM Server v2.0 package for ESXi 5.x from the HP IIAS website:
www.hp.com/go/hp_iias.
2.Select a folder (for example, /vmfs/volumes/datastore1/temp), and save the HP
IIASCIM Server v2.0 package.
3.Untar the file IIASCIMServer-2.0.0.0-0.ESXi.tar.
4.Run ./IIASCIMServer_ESXi.sh script, and follow the steps to install the HP IIASCIM
Server v2.0 files.
NOTE:
•If IIASCIM Server is not installed, then the installer installs a fresh copy of the IIASCIM Server.
•If the same version of IIASCIM Server is available, then the installer prompts for an
uninstallation.
•See the “Support Matrix” (page 52) for the set of supported platforms.
Removing HP IIASCIM Server v2.0 from ESXi 5.x
To remove HP IIASCIM Server v2.0 for ESXi 5.x:
1.Go to the location where the IIASCIM Server v2.0 for ESXi 5.x is installed.
2.Run the ./IIASCIMServer_ESXi.sh script.
Prerequisites11
5 Installing, and removing HP IIASCIM Server v2.0 for RHEL
x86/x86_64
NOTE:HP IIASCIM server must be installed on the Windows host platform which can be monitored
by HP IIAS. This server provides a CIM interface to HP IIAS, and enables data collection.
Prerequisites
NOTE:Before installing HP IIASCIM Server, run the check_prerequisites.sh script to verify
that the required system libraries are present in the system.
Ensure that the root user access to the system is available.
x86
•The IIASCIMServer_x86.sh script must have executable permissions. If it does not have
the executable permissions, run the following command:
#chmod +x ./IIASCIMServer_x86.sh
x86_64
•The IIASCIMServer_x86_64.sh script must have executable permissions. If it does not
have the executable permissions, run the following command:
#chmod +x ./IIASCIMServer_x86_64.sh
To install HP IIASCIM Server v2.0 package for RHEL x86/x86_64:
1.Download HP IIASCIM Server v2.0 package for RHEL x86/x86_64 from the HP IIAS website:
www.hp.com/go/hp_iias.
2.Select a folder (for example, /opt/temp), and save the HP IIASCIM Server v2.0 package.
3.Untar the file IIASCIMServer-2.0.0.0-0.i686-RHEL.tar (32-bit) or
IIASCIMServer-2.0.0.0-0.x86_64-RHEL.tar (64-bit) depending on the platform.
4.Run ./IIASCIMServer_x86.sh (32-bit) or ./IIASCIMServer_x86_64.sh (64-bit)
depending on the platform.
NOTE:
•If IIASCIM Server is not installed on the system, then the installer installs a fresh copy of the
IIASCIM Server.
•If the same version of IIASCIM Server is available, then the installer prompts for an
uninstallation.
•See the “Support Matrix” (page 52) for the set of supported platforms.
Removing HP IIAS CIMServer v2.0 from RHEL x86/x86_64
To remove HP IIASCIM Server v2.0 for RHEL x86/x86_64:
•Go to the location where the IIASCIM Server v2.0 for RHEL x86/x86_64 is installed.
•Run ./IIASCIMServer_x86.sh script, or the ./IIASCIMServer_x86_64.sh script
depending on the platform.
12Installing, and removing HP IIASCIM Server v2.0 for RHEL x86/x86_64
6 Installing, and removing IIASCIM Server v2.0 for SLES
x86/x86_64
NOTE:HP IIASCIM server must be installed on the Windows host platform which can be monitored
by HP IIAS. This server provides a CIM interface to HP IIAS, and enables data collection.
Prerequisites
Ensure that the root user access to the system is available.
x86
•The IIASCIMServer_x86.sh script must have executable permissions. If it does not have
the executable permissions, run the following command:
#chmod +x ./IIASCIMServer_x86.sh
x86_64
•The IIASCIMServer_x86_64.sh script must have executable permissions. If it does not
have the executable permissions, run the following command:
#chmod +x ./IIASCIMServer_x86_64.sh
To install HP IIASCIM Server v2.0 package for SLES x86/x86_64:
1.Download HP IIASCIM Server v2.0 package for SLES x86/x86_64 from the HP IIAS website:
www.hp.com/go/hp_iias.
2.Select a folder (for example, /opt/temp). and save the HP IIASCIM Server v2.0 package.
3.Untar the file IIASCIMServer-2.0.0.0-0.i686-RHEL.tar (32-bit) or
IIASCIMServer-2.0.0.0-0.x86_64-RHEL.tar (64-bit) depending on the platform.
4.Run ./IIASCIMServer_x86.sh (32-bit) or ./IIASCIMServer_x86_64.sh (64-bit)
depending on the platform.
NOTE:
•If IIASCIM Server is not installed on the system, then the installer installs a fresh copy of the
IIASCIM Server.
•If the same version of IIASCIM Server is available, then the installer prompts for an
uninstallation.
•See the “Support Matrix” (page 52) for the set of supported platforms.
Removing HP IIAS CIMServer v2.0 from SLES x86/x86_64
To remove HP IIASCIM Server v2.0 from SLES x86/x86_64:
•Go to the location where the IIASCIM Server v2.0 for SLES x86/x86_64 is installed.
•Run ./IIASCIMServer_x86.sh script, or the ./IIASCIMServer_x86_64.sh script
depending on the platform.
Prerequisites13
7 Using HP IIAS
Overview
HP IIAS is a real-time solution to monitor and diagnose the SFPs on the FC Switch, HBA, and
Storage device.
This chapter discusses the following topics:
•“HP IIAS GUI ” (page 14)
•“HP IIAS Navigation Menus” (page 16)
The following procedure provides a brief overview of using HP IIAS :
1.Specify the SAN Profile details, which include the SAN profile name and options.
2.Specify the switches, hosts, and storage devices to be monitored.
3.Activate the profile.
4.Track the inventory of the components in the SAN and their connectivity among each other
through SAN Inventory and Topology.
5.View the event notifications and diagnostics.
6.Optionally, you can generate reports.
HP IIAS GUI
1.Launch the HP IIAS with the URL (http:\\<IPaddress of installed
system>:<portnumber>\IIASClient) OR by double-clicking the HP IIAS shortcut icon on the
desktop. The HP IIAS login page is displayed, as shown in Figure 3 (page 14).
TIP:If the product is installed on a system, for example: IP address: 1.2.3.4. While installing
the product, if port 8080 is already in use then the installer prompts the user to provide an
alternate port number. Otherwise, if port 8080 is available, the product uses that port and in
this case the installer does not prompt the user for the port number. Then, to use the HP IIAS
application enter: http://1.2.3.4:8080/IIASClient address in the address bar.
Figure 3 Login page
2.Login with the UserName and Password.
14Using HP IIAS
NOTE:The default username and password is administrator and administrator respectively.
Clicking "?" displays help related to login and offers suggestions in case of login issues.
Figure 4 Login help
3.Click Sign In. The HP IIAS Welcome page is displayed.
NOTE:Click here hyperlink on the Welcome page displays the Manage SAN Profiles page.
Following are the display areas in the HP IIAS GUI, as shown in Figure 5 (page 15).
•A – Navigation area.
•B – SAN profile that is active.
•C – HP IIAS help, — to hide left navigation control and + to show left navigation control.
•D – Click here hyperlink displays the Manage SAN Profiles page.
Figure 5 HP IIAS Welcome page
NOTE:The HP IIAS UI session expires, if left idle for 30 minutes. The user must re-login if the
session expires.
Overview15
HP IIAS Navigation Menus
Table 2 (page 16) lists the navigation menu items.
Table 2 Navigation Menus
FunctionalityMenu
Includes creation, deletion, modification, activation, and deactivation of SAN profiles.
Initiate a Data Collection for the active profile.
Graphically depicts in real-time, the topology of the SAN being monitored.
Displays detailed inventory information for the discovered SAN components (such as
Switches, Hosts, Host End points, Storage devices, and Unknown devices).
Manages events and diagnostic logs.
NOTE:Do not click the browser Back button, it will go back to the login page.
Using HP IIAS
This section describes how to use HP IIAS , and discusses the following topics:
•“Managing SAN Profiles” (page 17)
•“Rescan SAN” (page 24)
•“SAN Topology” (page 25)
•“SAN Inventory” (page 29)
•“Event Manager” (page 38)
•“Configuration” (page 44)
Allows to change the product configuration settings for HP IIAS .
Generates Current report for active profile, and Historical reports for any profile. The
information in each report includes SAN inventory, SAN topology, Events, and
Diagnostics.
NOTE:Creation of historical reports can take time, depending on the parameters
specified.
•“Reporter” (page 47)
Prerequisites for Discovery
•Switches, Hosts and Storage devices must have IPv4 addresses for discovery and data
collection.
•Telnet and SNMP are required for B-Series DC.
•SNMP and SMIS are required for H-Series DC.
16Using HP IIAS
•HP IIAS CIM Server must be installed on Hosts (with 8Gb/16Gb HP branded Qlogic HBAs).
•HP 3PAR SMI-S provider must be running on the storage device.
•SFP diagnostics can happen only for those virtual machines (supported OS platforms as per
the “support matrix” (page 52)) that have direct connection with the HBA. Other virtual
machines can only be discovered.
NOTE:Telnet connection for a B-Series switch is on a need basis. Hence, related events are
displayed only when a telnet connection is attempted.
HP IIAS is qualified with 1024 ports in a SAN.
Managing SAN Profiles
In the Manage SAN Profiles page, you can perform the following tasks:
•Click New – To create a new SAN profile.
•Click Edit – To modify an existing SAN profile.
•Click Activate – To activate a SAN profile.
•Click Deactivate – To deactivate an active SAN profile.
•Click Delete – To delete an existing SAN profile.
Figure 6 Manage SAN Profiles
Creating new SAN profile for monitoring switches, hosts, and storage devices
To create a new SAN profile:
1.Click New in the Manage SAN Profiles page. Create New SAN Profile is displayed in a
separate window.
2.Enter the SAN profile name in the SAN Profile Name text box. In the Data Collection Frequency(in minutes) drop-down list (default data collection frequency is 5 mins), select the appropriate
frequency at which data has to be collected from the SAN for monitoring and diagnostic
purposes.
3.Click Next.
1.For the switches to be monitored:
Enter the switch details:
a.Enter the IP details in the IP Address text box.
OR
b.Enter the IP subnet details in the IP Subnet text box.
2.Under Switch Settings, enter the switch authentication credentials in the Username and
Password text box, CIMOM port details in the Port text box, and the read community
string in the Read Community text box.
Using HP IIAS17
NOTE:
•The Default value for CIMOM Port is 5988.
•The Default value for Read Community is public.
While installing HP CIMServer on the remote host, and if the user has used a non default
port then, enter the same here.
3.Click Start Discovery to start the discovery process.
•Based on the discovery-protocol-specific authentication process, all connected switches
are discovered and follow the step specified in 1a.
•Based on the discovery-protocol-specific authentication process, it discovers all the
switches within the IP address range and follow the step specified in 1b.
4.The discovered switches are displayed with the following details: IP Address, Switch
Name, Vendor, Model, State, Edit, and Status as shown in Figure 7 (page 18).
Figure 7 Discovered Switches
5.Select the check box of the discovered switch(es) to perform one of these actions:
6.Click Next, to select the Hosts to be monitored.
18Using HP IIAS
For information on switch states, see “Switch Details” (page 19).
•Click on Monitor switch(es) to perform the data collection, monitoring, and SFP
diagnostics.
•Delete – removes the components from the profile.
•Test connectivity – tests the network connectivity of the components.
The following message is displayed if no switches are selected for monitoring:
For SFP monitoring and diagnostics, a switch must be selected
for monitoring. Do you want to continue without selecting any
switch for monitoring?
•Click OK to continue without selecting the switch.
•Click Cancel to not proceed further.
NOTE:Edit option is used to:
•Update correct credentials like login, password, port and read community string.
Switch Details
Discovered Switch
Discovered Switches are the B-Series or H-Series switches that:
•Have firmware version that is not as per the requirements mentioned in “Firmware
prerequisites for SFP diagnostics” (page 41).
•Or, have a required version of firmware but not selected for monitoring in HP IIAS
profile.
Monitored Switch
Monitored Switches are the B-Series or H-Series switches that:
•Have firmware version that is as per the requirements mentioned in “Firmware
prerequisites for SFP diagnostics” (page 41).
•And, have a required version of firmware and has been selected for monitoring by
the user.
Inferred Switch
A switch connected to a ‘Discovered Switch’ or a ‘Monitored Switch’ with any of the
following conditions:
•The connected switch does not have a valid IP address. It has only fibre channel
connectivity with ‘Discovered Switch’ or ‘Monitored Switch’.
•The connected switch has a valid IP address but the credentials entered in the profile
do not apply to this switch.
•Any switch which is present in the SAN but may not have been added to the profile.
•Any switch that may have been added to the SAN after creating the profile in HP
IIAS .
For an Inferred component; Detailed Inventory, Events & Diagnostics logs are not
supported.
NOTE:The only difference between a ‘Discovered’ and ‘Monitored’ is, for a ‘Discovered
’ component: SFP monitoring, and diagnostics are not performed. Hence, there are no
diagnostic events.
4.For the Hosts to be monitored:
1.Enter the Host details:
a.Enter the IP details in the IP Address text box.
OR
b.Enter the IP subnet details in the IP Subnet text box.
2.Under Host Settings, enter the CIMOM port details in the CIMOM Port text box.
NOTE:The Default value for Port is 5988.
Using HP IIAS19
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