HP HP Elite Slice User Manual
Getting Started
HP Elite Slice
© Copyright 2016 HP Development Company,
L.P.
Windows are either registered trademarks or
trademarks of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: June 2016
Document Part Number: 904511-001
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support, and select your country. Select Find
your product, and then follow the on-screen
instructions.
About This Book
WARNING! Text set o in this manner indicates that failure to follow directions could result in bodily harm or
loss of life.
CAUTION: Text set o in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set o in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 Getting Started in Windows 7 ......................................................................................................................... 1
Activating and customizing the software .............................................................................................................. 1
Activating the Windows operating system ......................................................................................... 1
Downloading Windows 7 updates ....................................................................................................... 1
Installing or upgrading device drivers ................................................................................................ 1
Customizing the monitor display ........................................................................................................ 2
Turning o the computer ....................................................................................................................................... 2
Finding more information ...................................................................................................................................... 2
Important BIOS settings ........................................................................................................................................ 2
If you encounter issues .......................................................................................................................................... 3
Performing basic troubleshooting ...................................................................................................... 3
Visual inspection: No boot, no power, no video ................................................................ 3
Blink or beep codes: Interpreting POST diagnostic rear panel LEDs and
audible codes .................................................................................................................... 4
HP Support Assistant ........................................................................................................ 4
Using HP PC Hardware Diagnostics ................................................................................... 4
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............... 5
Before you call for support ............................................................................................... 5
Backing up, restoring, and recovering in Windows 7 ........................................................ 6
Creating recovery media ................................................................................. 7
System Restore ............................................................................................. 10
System Recovery .......................................................................................... 10
Using, updating, and maintaining your PC .......................................................................................................... 13
2 Getting Started in Windows 10 ...................................................................................................................... 14
Activating and customizing the software ........................................................................................................... 14
Activating the Windows Operating System ...................................................................................... 14
Downloading Windows updates ........................................................................................................ 14
Customizing the monitor display ...................................................................................................... 14
Turning o the computer ..................................................................................................................................... 15
Finding more information .................................................................................................................................... 15
Important BIOS settings ...................................................................................................................................... 15
If you encounter issues ........................................................................................................................................ 16
Performing basic troubleshooting .................................................................................................... 16
Visual inspection: No boot, no power, no video .............................................................. 16
v
Blink or beep codes: Interpreting POST diagnostic rear panel LEDs and
audible codes .................................................................................................................. 17
HP Support Assistant ...................................................................................................... 17
Using HP PC Hardware Diagnostics ................................................................................ 17
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............. 18
Before you call for support ............................................................................................. 18
Backing up, restoring, and recovering in Windows 10 ................................................... 19
Creating recovery media and backups ......................................................... 20
Using Windows tools .................................................................................... 21
Restore and recovery .................................................................................... 21
3 Accessibility ................................................................................................................................................ 24
Supported assistive technologies ....................................................................................................................... 24
Contacting support .............................................................................................................................................. 24
vi
1 Getting Started in Windows 7
Windows 7 is not preinstalled on the computer. However, Windows 7 drivers are available if you want to install
Windows 7 images.
Windows 7 does not support the embedded TPM 2.0. You can download a hotx from Microsoft to add
support or downgrade to TPM 1.2.
Activating and customizing the software
If your computer was not shipped with a Windows® operating system, some portions of this documentation
do not apply. Additional information is available in online help after you activate the operating system.
CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system
is successfully activated. Doing so may cause errors and prevent the operating system from installing
properly.
NOTE: Be sure that there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to
permit the required airow.
Activating the Windows operating system
The rst time you turn on the computer, the operating system is set up and activated automatically. This
process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the
activation.
We recommend that you register your computer with HP during operating system setup so you can receive
important software updates, facilitate support questions, and sign up for special oers.
CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS
COMPLETE. Turning o the computer during the activation process may damage the software that runs the
computer or prevent its proper installation.
NOTE: If the computer shipped with more than one operating system language on the hard drive, the
activation process could take up to 60 minutes.
Downloading Windows 7 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally, HP
recommends checking for the latest updates during the initial installation and periodically throughout the life
of the computer.
1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the
screen.
2. After an Internet connection has been established, click Start > All Programs > Windows Update.
3. Run Windows Update monthly thereafter.
Installing or upgrading device drivers
When installing optional hardware devices after the operating system installation is complete, you must also
install the drivers for each of the devices.
Activating and customizing the software 1
In Windows 7, if prompted for the i386 directory, replace the path specication with C:\i386, or use the
Browse button in the dialog box to locate the i386 folder. This action points the operating system to the
appropriate drivers.
Obtain the latest support software, including support software for the operating system, from
http://www.hp.com/support. Select your country and language, select Download drivers and software (and
rmware), enter the model number of the computer, and press Enter.
Customizing the monitor display
If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes,
and power management settings.
For more information, refer to the online documentation provided with the graphics controller utility or the
documentation that came with your monitor.
Right-click on the Windows desktop, then click Personalize to change display settings.
Turning o the computer
To properly turn o the computer, rst shut down the operating system software.
▲
Click Start > Shut down.
Finding more information
NOTE: Some or all of the following documents are available on the computer hard drive.
●
Getting Started—Helps you connect the computer and peripheral devices and set up factory-provided
software; also includes basic troubleshooting information should you encounter any problems during
initial startup.
●
Hardware Reference Guide—Provides an overview of the product hardware, as well as instructions for
upgrading this series of computers; includes information on RTC batteries, memory, and power supply.
●
Maintenance and Service Guide (English only)—Provides information on parts removal and replacement,
troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments,
POST error messages, diagnostic indicator lights and error codes.
●
Regulatory, Safety and Environmental Notices—Provides safety and regulatory information that ensures
compliance with U.S., Canadian, and various international regulations.
Accessing User Guides (Windows systems)
▲
Click Start > All Programs > HP Help and Support > HP Documentation.
Accessing User Guides (Linux systems)
Double-click the HP User Manuals icon on your desktop. Select the folder for your language. Select the guide
you wish to access.
Important BIOS settings
The following settings in BIOS require that you shut down the computer for proper conguration. The settings
are not enabled by default.
To make sure these settings function properly, enable the setting in BIOS and turn o the computer.
2 Chapter 1 Getting Started in Windows 7
NOTE: If the computer does not go through a normal shutdown, the enabled settings will not work.
S5 Maximum Power Savings. When set to “enable,” the computer is congured to be under 0.5 W when in the
o state. To accomplish this lower power level, most wake sources are disabled and some auxiliary power is
turned o.
Power On from Keyboard. When set to “enable,” the two rear type A USB ports remain powered when the
system is o (S4 or S5). Press any key on the keyboard to turn the computer on.
NOTE: This feature is not available when S5 Maximum Power Savings is enabled.
Power On from Cover Buttons. When set to “enable,” the buttons on the Collaboration Cover can power on
the computer.
NOTE: This feature is not available when S5 Maximum Power Savings is enabled.
When Power On from Keyboard or Power On from Cover Buttons is enabled, After Power Loss is changed to
Power On. This means that if the computer loses power, when the power comes back on, the computer
automatically turns on. The computer can then be shut down normally to restore the original power-on
setting.
If you encounter issues
There are several means to diagnose and resolve potential issues. HP provides several proprietary
diagnostics tools but recommends a sequential troubleshooting approach that addresses the most basic root
cause to the more complex. Steps include:
●
Visual inspection
●
Blink or beep codes
●
HP Support Assistant (HPSA) troubleshooter
●
HP PC Hardware Diagnostics
●
HP Support
●
System restore
●
System recovery
Performing basic troubleshooting
You can nd troubleshooting information in the comprehensive Maintenance and Service Guide (English only)
available under the reference library at http://www.hp.com/support. Select your country and language, select
Product Support & Troubleshooting, enter the model number of the computer, and click Search.
Visual inspection: No boot, no power, no video
If you encounter problems with the computer, monitor, or software, see the following list of general
suggestions before taking further action:
●
Check that the computer and monitor are plugged into a working electrical outlet.
●
Check to see that the computer is turned on and the power light is on.
●
Check to see that the monitor is turned on and the monitor light is on.
●
Turn up the brightness and contrast controls of the monitor if the monitor is dim.
If you encounter issues 3
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