Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. Java is a U.S. trademark of
Sun Microsystems, Inc.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2011
Document Part Number: 649596-001
Product notice
This reference guide describes features
that are common to most models. Some
features may not be available on your
computer.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
Video .................................................................................................................................................. 15
Using CyberLink PowerDVD (select models only) ............................................................................. 17
4 Power management ...................................................................................................................................... 18
Shutting down the computer ............................................................................................................... 18
Setting power options ......................................................................................................................... 19
Using power-saving states ................................................................................................. 19
Initiating and exiting Sleep ................................................................................ 19
Initiating and exiting Hibernation ....................................................................... 19
Using the power meter ....................................................................................................... 20
Using power plans ............................................................................................................. 20
Viewing the current power plan ......................................................................... 20
Selecting a different power plan ........................................................................ 20
Customizing power plans .................................................................................. 21
Setting password protection on wakeup ............................................................................ 21
Using HP Power Manager (select models only) ................................................................................. 21
Using battery power ........................................................................................................................... 22
Finding battery information ................................................................................................ 22
Using Battery Check .......................................................................................................... 22
Displaying the remaining battery charge ........................................................................... 23
Maximizing battery discharge time .................................................................................... 23
Updating the BIOS ............................................................................................................. 54
Determining the BIOS version ........................................................................... 54
Downloading a BIOS update ............................................................................. 55
Using System Diagnostics .................................................................................................................. 56
Appendix A Traveling with the computer ...................................................................................................... 57
Appendix B Troubleshooting resources ....................................................................................................... 59
Appendix C Electrostatic Discharge .............................................................................................................. 60
Index ................................................................................................................................................................... 61
ix
x
1Introduction
This guide contains general information about HP and Compaq notebook computers, including
connecting to a wireless network, multimedia, power management, security, and so on.
NOTE: Some of the features described in this guide may not be available on your computer.
Finding more information about your new computer
The following user guides and reference material are provided with your computer, either in print, on
the computer hard drive, or on an optical disc or SD Card:
Quick Setup poster—Guides you through setting up your computer and turning it on. The poster
●
is included in the box with the computer.
NOTE: Refer to the poster for the location of your user guides and reference material.
Getting Started—Contains information about your computer, including product-specific features,
●
backup and recovery, maintenance, and specifications.
Help and Support—Contains information about the operating system, drivers, troubleshooting
●
tools, and technical support. To access Help and Support, select Start > Help and Support. For
country- or region-specific support, go to
region, and follow the on-screen instructions.
Safety & Comfort Guide—Describes proper workstation setup and proper posture, health, and
●
work habits for computer users. It also provides important electrical and mechanical safety
information. To access this guide, select Start > Help and Support > User Guides. This guide
is also available on the Web at
Regulatory, Safety and Environmental Notices—Contains safety and regulatory information, and
●
battery disposal information. To access the notices, select Start > Help and Support > User
Guides.
http://www.hp.com/ergo.
http://www.hp.com/support, select your country or
Finding more information about your new computer1
2Networking (select models only)
Your computer supports two types of Internet access:
Wireless—Refer to
●
Wired—Refer to
●
NOTE: You must set up Internet service before you can connect to the Internet.
Creating a wireless connection on page 2.
Connecting to a wired network on page 8.
Creating a wireless connection
Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module (wireless wide area network (WWAN))
●
Bluetooth® device
●
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Identifying wireless and network status icons
IconNameDescription
Wireless (connected)Indicates that one or more wireless devices are on.
Wireless (disconnected)Indicates that all wireless devices are off.
HP Connection ManagerOpens HP Connection Manager, which enables you to create and manage
Wired network (connected)Indicates that one or more network devices are connected to the network.
Network (disabled/
disconnected)
2Chapter 2 Networking (select models only)
WLAN, WWAN (select models only), and Bluetooth connections.
Indicates that all network devices are disabled in Windows Control Panel.
Network (connected)Indicates that one or more network devices are connected to a network.
Network (disconnected)Indicates that network devices are not connected to a network.
Network (disabled/
disconnected)
Turning wireless devices on or off
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn
off wireless devices.
NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the
keyboard. The term wireless button is used throughout this guide to refer to all types of wireless
controls. Refer to the Getting Started guide for information on identifying the location of the wireless
button on your computer.
To turn off wireless devices using HP Connection Manager:
Right-click the HP Connection Manager icon in the notification area, at the far right of the
▲
taskbar, and then click the power button next to the desired device.
– or –
Select Start>All Programs>HP>HP Connection Manager, and then click the power button
next to the desired device.
Indicates that no wireless connections are available.
Using HP Connection Manager (select models only)
HP Connection Manager provides a central location for managing your wireless devices, an interface
for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving
SMS (text) messages. HP Connection Manager allows you to manage the following devices:
Wireless local area network (WLAN)/Wi-Fi
●
Wireless wide area network (WWAN)/HP Mobile Broadband
●
●Bluetooth®
HP Connection Manager provides information and notifications on connection status, power status,
SIM details, and SMS messages. Status information and notifications are provided in the notification
area, at the far right of the taskbar.
To open HP Connection Manager:
Click the HP Connection Manager icon in the taskbar.
For more information, refer to the HP Connection Manager software Help.
Creating a wireless connection3
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
▲Select Start>Control Panel>Network and Internet>Network and Sharing Center.
For more information, select Start > Help and Support.
Using a WLAN
A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
Connecting to an existing WLAN
To connect to an existing WLAN:
1.Be sure that the WLAN device is on. (Refer to
2.Click the network icon in the notification area, at the far right of the taskbar.
3.Select your WLAN from the list.
4.Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security code.
Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network
connection.
After the connection is made, you can place the mouse pointer over the network icon in the
notification area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Setting up a new WLAN
Turning wireless devices on or off on page 3.)
Required equipment:
●A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
●The wireless computer (3)
4Chapter 2 Networking (select models only)
NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a
separate router.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are
synchronized. To synchronize your computer and wireless router, turn your computer and wireless
router off and then back on.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or
your ISP.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. You can take the following precautions to protect your WLAN:
●Firewall—A firewall checks both data and requests for data that are sent to your network, and
discards any suspicious items. Firewalls are available in both software and hardware. Some
networks use a combination of both types.
●Wireless encryption—Your computer supports three encryption protocols:
◦Wi-Fi Protected Access (WPA)
◦Wi-Fi Protected Access II (WPA2)
◦Wired Equivalent Privacy (WEP)
NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption
protocols. The use of WEP encryption is not recommended, because it can be overcome with little
effort.
●Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to
encrypt and decrypt data transmitted over the network. Both WPA and WPA2 dynamically
Using a WLAN5
generate a new key for every packet, and they also generate a different set of keys for each
computer network. To accomplish this:
◦WPA uses Advanced Encryption Standard (AES) and Temporal Key Integrity Protocol
Wired Equivalent Privacy (WEP) encrypts data with a WEP key before it is transmitted. Without
●
the correct key, others will not be able to use the WLAN.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to
connect to your WLAN.
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to
access the Internet from more places and over larger areas than it can by using WLANs. Using HP
Mobile Broadband requires a network service provider, which in most cases is a mobile phone
network provider.
When used with mobile network provider service, HP Mobile Broadband gives you the freedom to
stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on
the road or outside the range of Wi-Fi hotspots.
NOTE: You may need the HP Mobile Broadband Module serial number to activate mobile
broadband service. Refer to the Getting Started guide for the location of the serial number label.
Some mobile network service providers require the use of a subscriber identity module (SIM). A SIM
contains basic information about you, such as a personal identification number (PIN), as well as
network information. Some computers include a preinstalled SIM. If the SIM is not preinstalled, it may
be included with the HP Mobile Broadband information provided with your computer, or it may be
provided separately by the mobile network service provider.
For information on inserting and removing the SIM, refer to
Removing a SIM on page 7.
For information on HP Mobile Broadband and how to activate service with a preferred mobile network
service provider, refer to the HP Mobile Broadband information included with your computer. For
additional information, see the HP Web site at
Inserting a SIM
NOTE: To identify the SIM slot location, refer to the Getting Started guide.
1.Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn
the computer on by pressing the power button. Then shut down the computer through the
operating system.
Inserting a SIM on page 6 and
http://www.hp.com/go/mobilebroadband (U.S. only).
2.Close the display.
6Chapter 2 Networking (select models only)
3.Disconnect all external devices connected to the computer.
4.Unplug the power cord from the AC outlet.
5.Remove the battery.
6.Insert the SIM into the SIM slot, and gently press the SIM into the slot until it is firmly seated.
CAUTION: When inserting a SIM, position the card to match the icon next to the SIM slot on
the computer. If a SIM is inserted incorrectly, it could damage the SIM and the SIM connector.
To reduce the risk of damage to the connector, use minimal force when inserting a SIM.
7.Replace the battery.
NOTE: HP Mobile Broadband is disabled if the battery is not replaced.
8.Reconnect external power and external devices.
9.Turn on the computer.
Removing a SIM
NOTE: To identify the SIM slot location, refer to the Getting Started guide.
1.Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn
the computer on by pressing the power button. Then shut down the computer through the
operating system.
2.Close the display.
3.Disconnect all external devices connected to the computer.
4.Unplug the power cord from the AC outlet.
5.Remove the battery.
6.Press in on the SIM, and then remove it from the slot.
7.Replace the battery.
8.Reconnect external power and external devices.
9.Turn on the computer.
Using GPS (select models only)
Your computer may be equipped with a Global Positioning System (GPS). GPS satellites deliver
location, speed, and direction information to GPS-equipped systems.
For more information, refer to the HP GPS and Location software Help.
Using GPS (select models only)7
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
Computers
●
Phones
●
Imaging devices (cameras and printers)
●
●Audio devices
●Mouse
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are
connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the
computers, the other computers may not be able to connect to the Internet using the Bluetooth
network.
The strength of Bluetooth is in synchronizing information transfers between your computer and
wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently
connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth
and the Windows operating system.
Connecting to a wired network
Using a modem (select models only)
A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable
(purchased separately). In some countries or regions, a specific modem cable adapter is also
required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not
compatible with the modem.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem or telephone cable into the RJ-45 (network) jack.
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and
radio reception, orient the circuitry end of the cable (2) toward the computer.
8Chapter 2 Networking (select models only)
Connecting a modem cable
1.Plug the modem cable into the modem jack (1) on the computer.
2.Plug the modem cable into the RJ-11 telephone wall jack (2).
Connecting a country- or region-specific modem cable adapter
Telephone jacks vary by country or region. To use the modem and the modem cable outside the
country or region in which you purchased the computer, you must obtain a country- or region-specific
modem cable adapter.
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack,
follow these steps:
1.Plug the modem cable into the modem jack (1) on the computer.
2.Plug the modem cable into the modem cable adapter (2).
Connecting to a wired network9
3.Plug the modem cable adapter (3) into the telephone wall jack.
Selecting a location setting
Viewing the current location selection
To view the current location:
1.Select Start > Control Panel.
2.Click Clock, Language, and Region.
3.Click Region and Language.
4.Click the Location tab to display your location.
Adding new locations when traveling
On a new computer, the only location setting available to the modem is a location setting for the
country or region in which you purchased the computer. As you travel to different countries or
regions, set the internal modem to a location setting that meets the operating standards of the country
or region in which you are using the modem.
As you add new location settings, they are saved by the computer so that you can switch among
settings at any time. You can add multiple location settings for any country or region.
CAUTION: To reduce the risk of losing your home country or region settings, do not delete your
current modem country or region settings. To enable modem use in other countries or regions while
preserving your home country or region configuration, add a new configuration for each location in
which you will use the modem.
CAUTION: To reduce the risk of configuring the modem in a way that violates the
telecommunications regulations and laws of the country or region you are visiting, select the country
or region in which the computer is located. The modem may not function properly if the correct
country or region selection is not made.
10Chapter 2 Networking (select models only)
To add a new location:
1.Select Start > Devices and Printers.
2.Right-click the device that represents your computer, and click Modem settings.
NOTE: You must set up an initial (current) location area code before you can view the Dialing
Rules tab. If you do not have a location already set up, you are prompted to enter the location
when you click Modem settings.
3.Click the Dialing Rules tab.
4.Click New. The New Location window opens.
5.In the Location name box, type a name (such as home or work) for the new location setting.
6.Select a country or region from the Country/region list. (If you select a country or region that is
not supported by the modem, the country/region selection for USA or UK is displayed.)
7.Enter the area code, a carrier code (if necessary), and the number for an outside line (if
necessary).
8.Next to Dial using, click Tone or Pulse.
9.Click OK to save your new location setting.
10. Do one of the following:
To set your new location setting as the current location, click OK.
●
To select another location setting as the current location setting, select your preference
●
from the settings in the Location list, and then click OK.
NOTE: You can use the preceding procedure to add location settings for places within
your own country or region as well as in other countries or regions. For example, you could
add a setting named “Work” that includes dialing rules for accessing an outside line.
Connecting to a local area network (LAN) (select models only)
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased
separately). If the network cable contains noise suppression circuitry (1), which prevents interference
from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.
To connect the network cable:
1.Plug the network cable into the network jack (1) on the computer.
Connecting to a wired network11
2.Plug the other end of the network cable into a network wall jack (2) or router.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
12Chapter 2 Networking (select models only)
3Multimedia
Your computer may include the following:
One or two integrated speakers
●
One or two integrated microphones
●
Integrated webcam
●
Preinstalled multimedia software
●
Multimedia buttons or keys
●
Using the media activity controls
Depending on your computer model, you may have the following media activity controls that allow
you to play, pause, fast forward, or rewind a media file:
Audio
Media buttons
●
Media hotkeys (specific keys pressed in combination with the fn key)
●
Media action keys
●
Refer to the Getting Started guide for information about your computer's media activity controls.
Your computer provides a variety of audio-related opportunities:
Play music.
●
Record sound.
●
Download music from the Internet.
●
Create multimedia presentations.
●
Transmit sound and images with instant messaging programs.
●
Stream radio programs.
●
Create (burn) audio CDs using the installed optical drive (select models only) or on an optional
●
external optical drive (purchased separately).
Using the media activity controls13
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