HP Envy 120 User Manual

HP ENVY 120 e-All-in-One series

1 HP ENVY 120 e-All-in-One series Help.............................................................................................................................3

2 Get to know the HP ENVY 120 series

Printer parts..........................................................................................................................................................................5

Control panel features..........................................................................................................................................................7

3 How do I?............................................................................................................................................................................9

4Print

Print photos........................................................................................................................................................................11

Print documents.................................................................................................................................................................12

Print labels and envelopes.................................................................................................................................................13

Select Print Media..............................................................................................................................................................14

Load media.........................................................................................................................................................................15

Tips for print success..........................................................................................................................................................17

5 Copy and scan

Copy text or mixed documents...........................................................................................................................................19

Scan to a computer, memory device, or email...................................................................................................................21

Tips for copy and scan success.........................................................................................................................................22

6 Use Web Services

Print with HP ePrint............................................................................................................................................................23

Use HP Print Apps..............................................................................................................................................................23

Visit the HP ePrintCenter website......................................................................................................................................24

Tips for using Web Services...............................................................................................................................................24

Contents

7 Work with cartridges

Check the estimated ink levels...........................................................................................................................................25

Replace the cartridges.......................................................................................................................................................25

Order ink supplies..............................................................................................................................................................27

Clean cartridges.................................................................................................................................................................27

Align printer........................................................................................................................................................................27

Use single-cartridge mode.................................................................................................................................................28

Clean back of page ink smearing.......................................................................................................................................28

Clean paper feed................................................................................................................................................................28

Cartridge warranty information...........................................................................................................................................29

Tips for working with ink.....................................................................................................................................................29

8 Connectivity

Add the HP ENVY 120 series to a network........................................................................................................................31

Change from a USB connection to a wireless network......................................................................................................33

Connect a new printer........................................................................................................................................................34

Change network settings....................................................................................................................................................34

Wireless Direct...................................................................................................................................................................34

Tips for setting up and using a networked printer..............................................................................................................35

9 Solve a problem

Get more help.....................................................................................................................................................................37

Unable to print....................................................................................................................................................................37

Resolve print quality issues................................................................................................................................................39

Resolve copy and scan issues...........................................................................................................................................39

Solve networking problem..................................................................................................................................................39

Clear a paper jam...............................................................................................................................................................40

Check cartridge access door..............................................................................................................................................41

Troubleshooting print carriage jams...................................................................................................................................41

HP support..........................................................................................................................................................................42

10 Technical information

Notice.................................................................................................................................................................................45

Specifications.....................................................................................................................................................................45

Environmental product stewardship program.....................................................................................................................47

Regulatory notices..............................................................................................................................................................52

Contents

Regulatory wireless statements.........................................................................................................................................55

Index........................................................................................................................................................................................59

1 HP ENVY 120 e-All-in-One series Help

For information about the HP ENVY 120 series, see:

• Get to know the HP ENVY 120 series on page 5

• How do I? on page 9

• Print on page 11

• Copy and scan on page 19

• Use Web Services on page 23

• Work with cartridges on page 25

• Connectivity on page 31

• Solve a problem on page 37

• Technical information on page 45

• HP support on page 42

HP ENVY 120 e-All-in-One series

Help

HP ENVY 120 e-All-in-One series Help 3

Help

Chapter 1

HP ENVY 120 e-All-in-One series

4 HP ENVY 120 e-All-in-One series Help

2 Get to know the HP ENVY 120 series

• Printer parts Control panel features

•

Printer parts

Front view of the printer

Get to know the HP ENVY 120

series

Get to know the HP ENVY 120 series 5

Get to know the HP ENVY 120

series

Chapter 2

1 Transparent Lid

2 Scanner glass

3 Scanning surface

4 Access door (closed)

5 USB flash drive slot

6 Memory card slots

7 Camera icon. Indicates the location of the photo and memory device slots

8 Paper path cover

9 Print cartridge carriage

10 Print cartridges (installed)

11 Output tray extender. Comes out automatically when printing or copying, then stows automatically.

12 On button. Touch once to turn on or turn off your printer. When the printer is off, a small amount of power is still used. To

completely remove power, turn off the printer, then unplug the power cord.

Printer access door (open)

13 Wireless LED

14 Paper tray button. Opens the paper tray. Touch the button to open or close the tray.

15 Color graphics display (also referred to as the display)

16 Paper tray (closed)

17 Squeeze buttons for removing paper path cover

18 Front panel

19 Paper-width guides

20 Paper tray (out)

21 Port for connecting the printer to a computer with a USB cable. Some features are only available with a wireless network

connection.

22 Power connection. Use only the power cord supplied by HP.

6 Get to know the HP ENVY 120 series

Control panel features

The touch screen display shows menus, photos, and messages. You can touch and drag your finger horizontally to scroll through photos and vertically through list menus.

1 Display: The touch screen display shows menus, photos, and messages. You can flick horizontally through photos and

vertically through list menus.

2 Home: Returns to the Home screen (the default screen when you turn on the product.

3 Web Services: Opens the Web Services menu, which displays status details. You can also change settings and, if Web

Services is enabled, print out a report..

4 Wireless Settings: Opens the Wireless menu where you can see wireless properties and change wireless settings.

5 Ink Levels: Opens the Ink Levels menu showing estimated ink levels.

6 Settings: Opens the Settings menu where you can change product settings and perform maintenance functions.

7 Help: From the Help screen, lists the topics for which help is available. From other screens, provides help applicable to

the current screen.

8 Apps: Provide quick and easy way to access and print information from the Apps, such as maps, coupons, coloring

pages, and puzzles.

9 Back: Returns to the previous screen on the display.

10 Photo: Opens the Photo menu where you can view, edit, print, and save your photos.

11 Copy: Opens the Copy menu where you can preview your copy, edit for size and darkness, select black or color, and

select the number of copies. You can also change settings to make 2-sided copies, or select size, quality, and paper type.

12 Scan: Opens the Choose Scan Destination menu, where you can select a destination for your scan.

13 Cancel: Stops the current operation.

Get to know the HP ENVY 120

series

Control panel features 7

Get to know the HP ENVY 120

Chapter 2

series

8 Get to know the HP ENVY 120 series

3 How do I?

This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.

Load media on page 15

•

Replace the cartridges on page 25

•

Get more help on page 37

•

Print with HP ePrint on page 23

•

Clear a paper jam on page 40

•

Copy text or mixed documents on page 19

•

Scan to a computer, memory device, or email

•

on page 21

How do I? 9

How do I?

Chapter 3

How do I?

10 How do I?

4Print

Print photos

• Print photos from a memory card

•

Print photos saved on your computer

Print photos from a memory card

1. Load photo paper into the paper tray.

2. Insert a memory card into the slot.

3. On the Home screen, touch Photo to display the Photo Menu.

4. On the Photo Menu, touch View & Print to display the Photo Menu.

5. Touch Select All if you wish to print all the photos on the memory card. Or, touch and drag your finger to

scroll through the photos. Tap those you wish to select.

6. Touch the up and down arrow to display the number of photos to print.

7. Touch Edit to select options to edit the selected photos. You can rotate a photo, crop, turn Photo Fix on and

off, adjust brightness, or choose a color effect.

Print

Print 11

Chapter 4

8. Touch Print to preview the selected photos for printing. Touch Settings to adjust layout, paper type, red eye

removal, auto align, or date stamp. You can save any new settings as defaults. Touch Settings again to close menus without making any selections.

9. Touch Print to begin printing. The control panel will rise and the output tray extender will automatically come

out. After you remove your prints, the extender will automatically stow out of view.

Print photos saved on your computer

Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features.

To print a photo on photo paper

1. Remove all paper from the input tray, and then load the photo paper with side to be printed on facing down.

NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are on top.

See Load media on page 15 for more information.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Select the appropriate options.

•On Layout tab select Portrait or Landscape orientation.

•On Paper/Quality tab select the appropriate paper size and paper type from the Paper Size and Media

drop-down lists.

• Click Advanced to select the appropriate output quality from the Printer Features list.

NOTE: For maximum dpi resolution, use Print Quality settings to select Photo Paper and Best Quality.

Make sure you are printing in color. Then select the Advanced tab and select Yes in the Enable

Maximum dpi setting.

6. Click OK to return to the Properties dialog box.

7. Click OK, and then click Print or OK in the Print dialog box.

NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce

the quality of your printout. Photo paper should be flat before printing.

Print documents

12 Print

To print from a software application

1. Make sure the output tray is open.

2. Make sure you have paper loaded in the input tray.

See Load media on page 15 for more information.

3. From your software application, click the Print button.

4. Make sure the product is the selected printer.

5. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

6. Select the appropriate options.

•On Layout tab select Portrait or Landscape orientation.

•On Paper/Quality tab select the appropriate paper size and paper type from the Paper Size and Media

drop-down lists.

• Click Advanced to select the appropriate output quality from the Printer Features list.

7. Click OK to close the Properties dialog box.

8. Click Print or OK to begin printing.

Print labels and envelopes

With the HP ENVY 120 series, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers.

To print a group of addresses on labels or envelopes

1. Print a test page on plain paper first.

2. Place the test page on top of the label sheet or envelope, and hold both up to the light. Check the spacing for

each block of text. Make adjustments as needed.

3. Load the labels or envelopes into the paper tray.

CAUTION: Do not use envelopes with clasps or windows. They can get stuck in the rollers and cause

paper jams.

4. Slide paper-width guides inward against the stack of labels or envelopes until the guides stop.

5. Select the appropriate options.

•On Paper/Quality tab select a Plain paper type.

• Click the Advanced button, and select the appropriate envelope size from the Paper Size drop down

menu.

6. Click OK, and then click Print or OK in the Print dialog box.

Print labels and envelopes 13

Chapter 4

Select Print Media

The HP ENVY 120 series printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit the HP Web site at

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

To purchase HP papers, go to

Shop for Products and Services and select ink, toner and paper.

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

Paper Description

www.hp.com for more information about HP media.

HP Premium Plus Photo Paper HP’s best photo paper is heavyweight for producing

professional-quality photos. Features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – high gloss or soft gloss (satin matte). It is acid-free for longer lasting photos.

HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy

handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper

designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in glossy finish in 8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.

HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink

cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable Lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

14 Print

ColorLok

• HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All

papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

Recommended papers for printing and copying

Depending on your country/region, some of these papers might not be available.

Paper Description

HP Brochure Paper and HP Professional Paper 180gsm These papers are glossy-coated or matte-coated on both

HP Premium Presentation120gsm Paper and HP Professional Paper 120gsm

HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It

HP Office Paper HP Office Paper is a high-quality multifunction paper. It is

HP Office Recycled Paper HP Office Recycled Paper is a high-quality multifunction

HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white

sides for two-sided use. They are the best choice for producing professional-quality marketing materials such as brochures and mailers as well as business graphics for report covers and calendars.

These papers are heavy two-sided matte papers perfect for presentation, proposals, reports and newsletters. They are a professional weight for an impressive look and feel.

and sharp text. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks and vivid colors.

produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors.

suitable for copies, drafts, memos and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks and vivid colors.

paper made with 30% recycled fiber. It features ColorLok Technology for less smearing, bolder blacks and vivid colors.

fabrics) are the ideal solution for creating custom T-shirts from your digital photos.

Load media

▲ Do one of the following

▲ Load A4 or 8 1/2 x 11 inch paper

❑

Pull out paper tray.

❑

Slide paper-width guides outward. Remove any other media previously loaded.

❑ Insert stack of paper into center of paper tray with short edge forward and print side down. Push stack

forward inside tray until it stops.

Load media 15

Chapter 4

❑ Slide paper-width guides inward until they stop at edge of paper.

❑

Close paper tray.

▲ Load 10 x 15 cm (4 x 6 inch) paper

❑

Pull out paper tray.

❑

Slide paper-width guides outward. Remove any other media previously loaded.

❑

Insert stack of paper into center of paper tray with short edge forward and print side down. Push stack forward inside tray until it stops.

❑ Slide paper-width guides inward until they stop at edge of paper.

❑

Close paper tray.

▲ Load envelopes

❑

Pull out paper tray.

❑

Slide paper-width guides outward. Remove any other media previously loaded.

❑ Insert stack of envelopes into center of paper tray with short edge forward and print side down. Push

stack forward inside tray until it stops.

❑

Slide paper-width guides inward until they stop at edge of paper.

❑ Close paper tray.

Tips for print success

Use the following tips to print successfully.

• Use genuine HP cartridges. Genuine HP cartridges are designed for and tested with HP printers to help you

produce great results, time after time.

• Make sure the cartridges have sufficient ink. To check the estimated ink levels, touch the Ink Levels icon on

the printer display.

• Load a stack of paper, not just one page. Use clean and flat paper of the same size. Make sure only one type

of paper is loaded at a time.

• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide

does not bend the paper in the input tray.

• Set the print quality and paper size settings according to the type and size of paper loaded in the input tray.

• If you want to print a black and white document using black ink only, do one of the following according to your

operating system.

◦ On Windows: Open your printer software, click Set Preferences. On the Paper/Quality tab, click

Advanced. Select Black Ink Only from the Print in Grayscale drop-down list under Printer Features.

◦ On Mac: From the Print dialog box, choose the Paper Type/Quality pane, click Color Options, and then

choose Grayscale from the Color pop-up menu. If the Print dialog does not show printer options, click the blue disclosure triangle next to the printer name (Mac OS X v10.6) or Show Details (Mac OS X v10.7). Use the pop-up menu toward the bottom of the dialog to choose the Paper Type/Quality pane.

• When copying or scanning a multipage document with staples or paper clips, press down on the translucent

lid or rotate the original 180 degrees to place the staples near the front edge of the scanner

• Learn how to print documents from computer.

• Learn how to print photos saved on your computer. Learn about print resolution and how to set the maximum

Click here to go online for more information.

DPI.

• Learn how to print envelopes from computer.

• Learn how to share your photos online and order prints.

• Learn about Apps Manager for printing recipes, coupons, and other content from the web, simply and easily. Click here to go online for more information.

• Learn how to print from anywhere by sending an email and attachments to your printer. online for more information.

Click here to go online for more information.

Click here to go

Tips for print success 17

+ 43 hidden pages