HP Elite 7300, Elite 7500 Service and Maintain

Maintenance & Service Guide

HP Elite 7500 Microtower HP Elite 7300 Microtower HP Pro 3300 Microtower HP Pro 3305 Microtower HP Pro 3300 Small Form Factor

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Maintenance & Service Guide

Fourth Edition (November 2012)

First Edition (June 2011)

Document Part Number: 663321-004

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product Features ............................................................................................................................................ 1

Standard Configuration ........................................................................................................................ 1

Serviceability Features ......................................................................................................................... 2

Microtower Components ...................................................................................................................... 2

Small Form Factor Components .......................................................................................................... 3

2 Activating and Customizing the Software .................................................................................................... 4

Activating and customizing the software in Windows 7 ........................................................................ 4

Activating the Windows operating system ........................................................................... 4

Downloading Windows 7 updates ........................................................................................ 5

Installing or upgrading device drivers .................................................................................. 5

Customizing the monitor display .......................................................................................... 5

Activating and customizing the software in Windows 8 ........................................................................ 5

Activating the Windows Operating System .......................................................................... 5

Downloading Windows 8 updates ........................................................................................ 6

Customizing the monitor display .......................................................................................... 6

3 Computer Setup (F10) Utility ......................................................................................................................... 7

Computer Setup (F10) Utilities ............................................................................................................. 7

Using Computer Setup (F10) Utilities .................................................................................. 8

Computer Setup—File ......................................................................................................... 9

Computer Setup—Storage ................................................................................................ 10

Computer Setup—Security ................................................................................................ 13

Computer Setup—Power ................................................................................................... 17

Computer Setup—Advanced ............................................................................................. 18

Recovering the Configuration Settings ............................................................................................... 20

4 Illustrated parts catalog ............................................................................................................................... 21

Microtower (MT) Chassis Spare Parts ............................................................................................... 21

Computer Major Components ............................................................................................ 21

Cables ................................................................................................................................ 25

Misc Parts .......................................................................................................................... 26

Drives ................................................................................................................................. 27

Misc Boards ....................................................................................................................... 27

Sequential Part Number Listing ......................................................................................... 28

Small Form Factor (SFF) Chassis Spare Parts .................................................................................. 33

Computer major components ............................................................................................ 33

Cables ................................................................................................................................ 35

Misc Parts .......................................................................................................................... 35

Drives ................................................................................................................................. 37

Misc Boards ....................................................................................................................... 37

Sequential Part Number Listing ......................................................................................... 37

5 Serial ATA (SATA) Drive Guidelines and Features .................................................................................... 40

SATA Hard Drives .............................................................................................................................. 40

SATA Hard Drive Cables .................................................................................................................... 40

SATA Data Cable .............................................................................................................. 40

SMART ATA Drives ............................................................................................................................ 41

Hard Drive Capacities ........................................................................................................................ 41

6 Routine Care, and Disassembly Preparation ............................................................................................. 42

Electrostatic Discharge Information .................................................................................................... 42

Generating Static ............................................................................................................... 42

Preventing Electrostatic Damage to Equipment ................................................................ 43

Personal Grounding Methods and Equipment ................................................................... 43

Grounding the Work Area .................................................................................................. 44

Recommended Materials and Equipment .......................................................................... 44

Operating Guidelines .......................................................................................................................... 45

Routine Care ...................................................................................................................................... 46

General Cleaning Safety Precautions ................................................................................ 46

Cleaning the Computer Case ............................................................................................ 46

Cleaning the Keyboard ...................................................................................................... 46

Cleaning the Monitor .......................................................................................................... 47

Cleaning the Mouse ........................................................................................................... 47

Service Considerations ...................................................................................................................... 47

Power Supply Fan ............................................................................................................. 47

Tools and Software Requirements .................................................................................... 47

Screws ............................................................................................................................... 48

Cables and Connectors ..................................................................................................... 48

Hard Drives ........................................................................................................................ 48

Lithium Coin Cell Battery ................................................................................................... 49

7 Removal and Replacement Procedures Microtower (MT) Chassis .......................................................... 50

Preparation for Disassembly .............................................................................................................. 50

Access Panel ...................................................................................................................................... 51

Front Bezel ......................................................................................................................................... 53

Memory .............................................................................................................................................. 55

DDR3-SDRAM DIMMs ...................................................................................................... 55

Populating DIMM Sockets ................................................................................................. 57

Removing Memory Modules .............................................................................................. 59

Expansion Cards ................................................................................................................................ 61

Cable Management ............................................................................................................................ 68

Cable Connections ............................................................................................................ 69

Drives ................................................................................................................................................. 70

Drive Positions ................................................................................................................... 71

Installing Additional Drives ................................................................................................. 72

System Board Drive Connections ..................................................................... 72

Removing an Optical Drive ............................................................................... 74

Removing a Hard Drive ..................................................................................... 77

Front I/O and USB Panel Housing Assembly ..................................................................................... 84

Power Switch/LED Assembly ............................................................................................................. 87

System Fan ........................................................................................................................................ 89

Fan Sink Assembly ............................................................................................................................. 91

Processor ........................................................................................................................................... 93

Power Supply ..................................................................................................................................... 98

System Board ................................................................................................................................... 100

Battery .............................................................................................................................................. 102

8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis .......................................... 104

Preparation for Disassembly ............................................................................................................ 104

Access Panel .................................................................................................................................... 105

Front Bezel ....................................................................................................................................... 107

Memory ............................................................................................................................................ 108

DDR3-SDRAM DIMMs .................................................................................................... 108

Populating DIMM Sockets ............................................................................................... 109

Removing DIMMs ............................................................................................................ 110

Expansion Card ................................................................................................................................ 113

Cable Management .......................................................................................................................... 118

Cable Connections .......................................................................................................... 119

Drives ............................................................................................................................................... 120

Drive Positions ................................................................................................................. 120

Removing Drives ............................................................................................................. 121

Removing an Optical Drive ............................................................................. 121

vii

Removing the Hard Drive ................................................................................ 123

Power Switch .................................................................................................................................... 127

Front USB Assembly ........................................................................................................................ 129

Fan Assembly ................................................................................................................................... 132

Fan Sink ........................................................................................................................................... 134

Processor ......................................................................................................................................... 136

Power Supply ................................................................................................................................... 138

System Board ................................................................................................................................... 140

Battery .............................................................................................................................................. 142

Appendix A Troubleshooting Without Diagnostics .................................................................................... 144

Safety and Comfort .......................................................................................................................... 144

Before You Call for Technical Support ............................................................................................. 144

Helpful Hints ..................................................................................................................................... 145

Solving General Problems ................................................................................................................ 147

Solving Power Problems .................................................................................................................. 151

Solving Hard Drive Problems ........................................................................................................... 153

Solving Media Card Reader Problems ............................................................................................. 156

Solving Display Problems ................................................................................................................. 158

Solving Audio Problems ................................................................................................................... 163

Solving Printer Problems .................................................................................................................. 165

Solving Keyboard and Mouse Problems .......................................................................................... 167

Solving Hardware Installation Problems ........................................................................................... 169

Solving Network Problems ............................................................................................................... 171

Solving Memory Problems ............................................................................................................... 174

Solving Processor Problems ............................................................................................................ 176

Solving CD-ROM and DVD Problems .............................................................................................. 176

Solving USB Flash Drive Problems .................................................................................................. 179

Solving Front Panel Component Problems ...................................................................................... 180

Solving Internet Access Problems .................................................................................................... 180

Solving Software Problems .............................................................................................................. 182

Contacting Customer Support .......................................................................................................... 184

Appendix B HP PC Hardware Diagnostics .................................................................................................. 185

Why run HP PC Hardware Diagnostics ............................................................................................ 185

How to access and run HP PC Hardware Diagnostics ..................................................................... 186

Downloading HP PC Hardware Diagnostics to a USB device .......................................................... 187

Appendix C Backup and Recovery .............................................................................................................. 188

Restoring and recovering in Windows 7 ........................................................................................... 188

viii

System Restore ............................................................................................................... 188

System Recovery ............................................................................................................. 188

System Recovery when Windows is responding ............................................ 189

System Recovery when Windows is not responding ...................................... 190

System recovery using recovery media .......................................................... 190

Creating recovery media ................................................................ 191

Using recovery media ..................................................................... 192

Backup and recovery in Windows 8 ................................................................................................. 193

Backing up your information ............................................................................................ 193

Performing a system recovery ......................................................................................... 194

Using the Windows recovery tools .................................................................. 194

Using f11 recovery tools .................................................................................. 195

Using Windows 8 operating system media (purchased separately) ............... 195

Appendix D Power Cord Set Requirements ................................................................................................ 196

General Requirements ..................................................................................................................... 196

Japanese Power Cord Requirements .............................................................................................. 196

Country-Specific Requirements ........................................................................................................ 197

Appendix E POST Error Messages .............................................................................................................. 198

POST Numeric Codes and Text Messages ..................................................................................... 199

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 207

Appendix F Password Security and Resetting CMOS ................................................................................ 211

Resetting the Password Jumper – Models 3300/3305 ..................................................................... 212

Resetting the Password Jumper – Model 7300/7500 ....................................................................... 213

Clearing and Resetting the CMOS – Models 3300/3305 ................................................................. 214

Clearing and Resetting the CMOS – Model 7300/7500 ................................................................... 215

Appendix G Specifications ........................................................................................................................... 216

MT Specifications ............................................................................................................................. 216

SFF Specifications ........................................................................................................................... 217

Index ................................................................................................................................................................. 218

1 Product Features

Standard Configuration

HP Pro 3300 MT HP Pro 3300 SFF

HP Elite 7500/7300 MT

NOTE: The drive configuration shown above may be different than your computer model.

Standard Configuration 1

Serviceability Features

The computers include features that make them easy to upgrade and service. A Torx T-15 or flat blade screwdriver is needed for many of the installation procedures described in this guide.

Microtower Components

1 (2) external 5.25” drive bays for optional optical

drives

(1) external 3.5” drive bay for optional media reader

2 Power Supply 7 USB Scroll Mouse

3 Rear I/O includes: (4) USB 2.0 ports, SPDIF out,

RJ-45 network interface, DVI-D and VGA video interfaces, microphone jack, audio in/out jacks,

5.1/7.1 channel audio jacks*

4 Front I/O includes: (4) USB 2.0 ports, dedicated

headphone output, microphone jack

5 (2) internal 3.5” hard drive bays

HP Pro 3300 supports 5.1 channel audio, HP Pro 3305 supports 7.1 channel audio

6 (3) PCIe x1 slots, (1) PCIe x16 slot, (1) miniPCI

slot

8 HP USB Standard Value Keyboard

9 Monitor (sold separately)

2 Chapter 1 Product Features

Small Form Factor Components

1 External 5.25” drive bay for optical drive 6 Power Supply

2 Internal 3.5” hard drive bay 7 USB Scroll Mouse

3 Rear I/O includes: (3) PCIe x1 slots, (1) PCIe x16

slot, (2) miniPCI slots USB 2.0 ports; network, DVI-D and VGA video ports, and audio

4 Front I/O includes: (2) USB 2.0 ports, dedicated

headphone output

5 HP 6-in-1 Media Card Reader HP Pro 3300 supports 5.1 channel audio, HP Pro

8 HP USB Standard Value Keyboard

9 Monitor (sold separately)

3305 supports 7.1 channel audio

Small Form Factor Components 3

2 Activating and Customizing the

Software

NOTE: This chapter provides information for both Windows 7 and Windows 8.

Activating and customizing the software in Windows 7

If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully activated. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor

to permit the required airflow.

Activating the Windows operating system

The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.

We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up for special offers.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL

THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive,

the activation process could take up to 60 minutes.

4 Chapter 2 Activating and Customizing the Software

Downloading Windows 7 updates

Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on

the screen.

2. After an Internet connection has been established, click the Start > All Programs > Windows

Update.

3. Run Windows Update monthly thereafter.

Installing or upgrading device drivers

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system, from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the monitor display

If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes, and power management settings.

For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Right-click on the Windows desktop, then click Personalize to change display settings.

Activating and customizing the software in Windows 8

Additional information is available in online help after you activate the operating system.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor

to permit the required airflow.

Activating the Windows Operating System

We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen.

Activating and customizing the software in Windows 8 5

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL

THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

Downloading Windows 8 updates

Run Windows Update as soon as possible after you set up your computer.

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings > Windows Update.

3. Run Windows Update monthly thereafter.

Customizing the monitor display

You can customize display settings for Windows 8 separately for the Start screen and the Desktop.

To customize the Start screen:

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings.

3. Click Personalize to change the display settings.

To customize the Desktop:

1. Click the Desktop app on the Start screen.

2. Right-click on the desktop, and then click Personalize to change display settings.

6 Chapter 2 Activating and Customizing the Software

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

Change factory default settings.

●

Set the system date and time.

●

● Set, view, change, or verify the system configuration, including settings for processor, graphics,

memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash

●

media devices.

Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run

●

during a Full Boot. You can set the system to:

always Quick Boot (default);

❑

periodically Full Boot (from every 1 to 30 days); or

❑

always Full Boot.

❑

● Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test

(POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or

●

restarted.

Enter the Asset Tag or property identification number assigned by the company to this computer.

●

Enable the power-on password prompt during system restarts (warm boots) as well as during

●

power-on.

Establish a setup password that controls access to the Computer Setup (F10) Utility and the

●

settings described in this section.

Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

●

embedded NIC, so that they cannot be used until they are unsecured.

Enable or disable removable media boot ability.

●

Computer Setup (F10) Utilities 7

Solve system configuration errors detected but not automatically fixed during the Power-On Self-

●

Test (POST).

Replicate the system setup by saving system configuration information on a USB device and

●

restoring it on one or more computers.

Execute self-tests on a specified ATA hard drive (when supported by drive).

●

Enable or disable DriveLock security (when supported by drive).

●

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer.

2. Repeatedly press F10 when the monitor light turns green to access the utility.

You can also press Esc to a menu that allows you to access different options available at startup, including the Computer Setup utility.

NOTE: If you do not press F10 at the appropriate time, you must restart the computer and

again repeatedly press F10 when the monitor light turns green to access the utility.

3. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,

Power, and Advanced.

4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and

down) keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

5. To apply and save changes, select File > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and Exit.

●

To reset to factory settings or previously saved default settings (some models), select

●

Apply Defaults and Exit. This option will restore the original factory system defaults.

NOTE: Not all settings shown in the following sections are available for all models

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup

(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.

Table 3-1 Computer Setup (F10) Utility

Heading Table

File

Storage

Security

Power

Computer Setup—File on page 9

Computer Setup—Storage on page 10

Computer Setup—Security on page 13

Computer Setup—Power on page 17

Advanced

8 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Advanced on page 18

Computer Setup—File

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-2 Computer Setup—File

Option Description

System Information Lists:

Product name

●

SKU number

●

● Processor type/speed/stepping

● Cache size (L1/L2/L3) (dual core processors have this listed twice)

Installed memory size/speed, number of channels (single or dual) (if applicable)

●

Integrated MAC address for embedded, enabled NIC (if applicable)

●

● System BIOS (includes family name and version)

Chassis serial number

●

Asset tracking number

●

ME firmware version

●

ME Management mode

●

About Displays copyright notice.

Set Time and Date Allows you to set system time and date.

Flash System ROM Allows you to update the system ROM with a BIOS image file located on removable media.

Replicated Setup Save to Removable Media

Saves system configuration to a formatted USB flash media device.

Restore from Removable Media

Restores system configuration from a USB flash media device.

Default Setup Save Current Settings as Default

Saves the current system configuration settings as the default.

Restore Factory Settings as Default

Restores the factory system configuration settings as the default.

Apply Defaults and Exit

Ignore Changes and Exit

Save Changes and Exit

Applies the currently selected default settings and clears any established passwords.

Exits Computer Setup without applying or saving any changes.

Saves changes to system configuration or default settings and exits Computer Setup.

Computer Setup (F10) Utilities 9

Computer Setup—Storage

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-3 Computer Setup—Storage

Option Description

Device Configuration Lists all installed BIOS-controlled storage devices.

When a device is selected, detailed information and options are displayed. The following options may be presented:

Hard Disk: Size, model, firmware version, serial number, connector color.

●

Translation mode (ATA disks only)

Lets you select the translation mode to be used for the device. This enables the BIOS to access disks partitioned and formatted on other systems and may be necessary for users of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and Off.

Available only when the drive translation mode is set to User, allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63.

CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not

be changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-

●

ROM).

SSD Life Used

●

NOTE: Displays for solid-state drives.

● SMART (ATA disks only)

Diskette: Model and firmware version.

●

NOTE: Displays for USB diskette drives.

● Default Values (ATA disks only)

See Translation Mode above for details.

SATA Defaults

10 Chapter 3 Computer Setup (F10) Utility

Table 3-3 Computer Setup—Storage (continued)

Storage Options eSATA Port

Allows you to set a SATA port as an eSATA port for use with an external drive. Default is enabled.

This setting affects only the port with the black connector, labeled as eSATA on the system board. This port should have the eSATA back panel connector attached to use eSATA drives. For more information, see the eSATA white paper at

SATA Emulation

Allows you to choose how the SATA controller and devices are accessed by the operating system. There are three supported options: IDE, RAID, and AHCI (default).

CAUTION: SATA emulation changes may prevent access to existing hard drive data and

degrade or corrupt established volumes.

IDE - This is the most backwards-compatible setting of the three options. Operating systems usually do not require additional driver support in IDE mode.

RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver loaded in the operating system to take advantage of RAID features.

AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take advantage of more advanced features of the SATA controller.

NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/

AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). RAID volumes may become corrupted if they are booted to after disabling RAID.

www.hp.com.

Removable Media Boot

Enables/disables ability to boot the system from removable media. Default is enabled.

Max eSATA Speed

Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.

CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed.

Some drive and cable combinations may not run reliably at 3.0 Gpbs.

Computer Setup (F10) Utilities 11

Table 3-3 Computer Setup—Storage (continued)

DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection

Boot Order Allows you to:

System (DPS) self-tests.

NOTE: This selection will only appear when at least one drive capable of performing the DPS

self-tests is attached to the system.

EFI Boot Sources: Specify the order in which EFI boot sources (such as a internal hard

●

drive, USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

EFI boot sources always have precedence over legacy boot sources.

● Legacy Boot Sources: Specify the order in which legacy boot sources (such as a network

interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

Specify the order of attached hard drives. The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).

NOTE: To drag a device to a preferred place, press Enter. To remove the device from

consideration as a bootable device, press F5.

You can use F5 to disable individual boot items, as well as disable EFI boot and/or legacy boot.

NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating

system has started.

Shortcut to Temporarily Override Boot Order

To boot one time from a device other than the default device specified in Boot Order, restart the computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping the boot menu) when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.

12 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Security

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-4 Computer Setup—Security

Option Description

Setup Password Allows you to set and enable a setup (administrator) password.

NOTE: If the setup password is set, it is required to change Computer Setup options, flash the

ROM, and make changes to certain plug and play settings under Windows.

Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears

Password Options

(This selection appears only if a power-on password or setup password is set.)

Smart Cover Allows you to:

Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:

after a power cycle or reboot. If the user does not enter the correct power-on password, the unit will not boot.

Allows you to enable/disable:

Lock Legacy Resources (determines whether or not Windows Device Manager is allowed to

●

change resource settings for serial and parallel ports).

Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,

●

the F10 Setup Options without entering setup password). Default is enabled.

Password prompt on F9 & F12 (requires setup password to use these boot functions).

●

Default is enabled.

Network Server Mode. Default is disabled.

●

Lock/unlock the Cover Lock.

●

Set the Cover Removal Sensor to Disable/Notify User/Setup Password.

●

NOTE: Notify User alerts the user that the sensor has detected that the cover has been

removed. Setup Password requires that the setup password be entered to boot the computer if the sensor detects that the cover has been removed.

● Embedded security device

System audio

●

USB controller (varies by model)

●

● Network controller

NOTE: You must disable AMT before trying to hide the network controller.

Serial port

●

● Parallel port

SATA ports (varies by model)

●

USB Security Allows you to set Enabled/Disabled (default is Enabled) for:

Front USB Ports

●

Rear USB Ports

●

● Accessory USB Ports

Computer Setup (F10) Utilities 13

Table 3-4 Computer Setup—Security (continued)

Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.

Network Boot Enables/disables the computer’s ability to boot from an operating system installed on a network

System IDs Allows you to set:

Master Boot Record Security

server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.) Default is enabled.

● Asset tag (18-byte identifier), a property identification number assigned by the company to

the computer.

Ownership tag (80-byte identifier) displayed during POST.

●

Universal Unique Identifier (UUID) number. The UUID can only be updated if the current

●

chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)

Keyboard locale setting for System ID entry.

●

Enables/disables Master Boot Record (MBR) security.

The MBR contains information needed to successfully boot from a disk and to access the data stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities. It also allows you to recover the "last known good" MBR, should changes to the MBR be detected when the system is restarted.

When MBR Security is enabled, the BIOS prevents any changes being made to the MBR of the current bootable disk while in MS-DOS or Windows Safe Mode.

NOTE: Most operating systems control access to the MBR of the current bootable disk; the

BIOS cannot prevent changes that may occur while the operating system is running.

Restores the backup Master Boot Record to the current bootable disk. Default is disabled.

Only appears if all of the following conditions are true:

MBR security is enabled

●

A backup copy of the MBR has been previously saved

●

● The current bootable disk is the same disk from which the backup copy was saved

CAUTION: Restoring a previously saved MBR after a disk utility or operating system has

modified the MBR, may cause the data on the disk to become inaccessible. Only restore a previously saved MBR if you are confident that the current bootable disk's MBR has been corrupted or infected with a virus.

14 Chapter 3 Computer Setup (F10) Utility

Table 3-4 Computer Setup—Security (continued)

System Security

(these options are hardware dependent)

Data Execution Prevention (enable/disable) - Helps prevent operating system security breaches. Default is enabled.

SVM CPU Virtualization (enable/disable). Controls the virtualization features of the processor. Changing this setting requires turning the computer off and then back on. Default is disabled.

Virtualization Technology (VTx) (enable/disable) - Controls the virtualization features of the processor. Changing this setting requires turning the computer off and then back on. Default is disabled.

Virtualization Technology Directed I/O (VTd) (enable/disable) - Controls virtualization DMA remapping features of the chipset. Changing this setting requires turning the computer off and then back on. Default is disabled.

Trusted Execution Technology (enable/disable) - Controls the underlying processor and chipset features needed to support a virtual appliance. Changing this setting requires turning the computer off and then back on. Default is disabled. To enable this feature you must enable the following features:

Embedded Security Device Support

●

Virtualization Technology

●

Virtualization Technology Directed I/O

●

Embedded Security Device (enable/disable) - Permits activation and deactivation of the Embedded Security Device.

NOTE: To configure the Embedded Security Device, a Setup password must be set.

System Security

(continued)

● Reset to Factory Settings (Do not reset/Reset) - Resetting to factory defaults will erase all

security keys and leave the device in a disabled state. Changing this setting requires that you restart the computer. Default is Do not reset.

CAUTION: The embedded security device is a critical component of many security

schemes. Erasing the security keys will prevent access to data protected by the Embedded Security Device. Choosing Reset to Factory Settings may result in significant data loss.

● Measure boot variables/devices to PCR1 - Typically, the computer measures the boot path

and saves collected metrics to PCR5 (a register in the Embedded Security Device). Bitlocker tracks changes to any of these metrics, and forces the user to re-authenticate if it detects any changes. Enabling this feature lets you set Bitlocker to ignore detected changes to boot path metrics, thereby avoiding re-authentication issues associated with USB keys inserted in a port. Default is enabled.

OS management of Embedded Security Device (enable/disable) - This option allows the user to limit OS control of the Embedded Security Device. Default is enabled. This option is automatically disabled if Trusted Execution Technology is enabled.

● Reset of Embedded Security Device through OS (enable/disable) - This option allows the

user to limit the operating system ability to request a Reset to Factory Settings of the Embedded Security Device. Default is disabled.

NOTE: To enable this option, a Setup password must be set.

No PPI provisioning (Windows 8 only) - This option lets you set Windows 8 to bypass the PPI

●

(Physical Presence Interface) requirement and directly enable and take ownership of the TPM on first boot. You cannot change this setting after TPM is owned/initialized, unless the TPM is reset. Default is disabled for non-Windows 8 systems, and enabled for Windows 8.

● Allow PPI policy to be changed by OS. Enabling this option allows the operating system to

execute TPM operations without Physical Presence Interface. Default is disabled.

NOTE: To enable this option, a Setup password must be set.

Computer Setup (F10) Utilities 15

Table 3-4 Computer Setup—Security (continued)

DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is

Secure Boot Configuration

enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during a subsequent cold-boot sequence.

NOTE: This selection will only appear when at least one drive that supports the DriveLock

feature is attached to the system.

This is a feature of Windows 8.

Legacy Support—Enable/Disable. Allows you to turn off all legacy support on the computer,

●

including booting to DOS, running legacy graphics cards, booting to legacy devices, and so on. If set to disable, legacy boot options in Storage > Boot Order are not displayed. Default is enabled.

Secure Boot—Enable/Disable. Allows you to make sure an operating system is legitimate

●

before booting to it, making Windows resistant to malicious modification from preboot to full OS booting, preventing firmware attacks. UEFI and Windows Secure Boot only allow code signed by pre-approved digital certificates to run during the firmware and OS boot process. Default is disabled, except for Windows 8 systems which have this setting enabled. Secure Boot enabled also sets Legacy Support to disabled.

Key Management—This option lets you manage the custom key settings.

●

Clear Secure Boot Keys—Don't Clear/Clear. Allows you to delete any previously loaded

◦

custom boot keys. Default is Don't Clear.

Key Ownership—HP Keys/Custom Keys. Selecting Custom Mode allows you to modify

◦

the contents of the secure boot signature databases and the platform key (PK) that verifies kernels during system start up, allowing you to use alternative operating systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys. Default is HP Keys.

Fast Boot—Enable/Disable. Fast boot disables the ability to interrupt boot, such as pressing f

●

keys to access items before the operating system loads. Default is disabled.

NOTE: If Windows 8 detects a serious error, it will interrupt the boot process automatically

and display advanced boot options.

From Windows 8, you can press Shift and select Restart to access the screen that lets you boot to a device or troubleshoot your computer.

16 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Power

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-5 Computer Setup—Power

Option Description

OS Power Management

Hardware Power Management

● Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the

processors power consumption when the processor is idle. Default is extended.

Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce

●

processor voltage and frequency when the current software load does not require the full capabilities of the processor. Default is enabled.

Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a

●

visual indication of what sleep state the system is in. Each sleep state has a unique blink pattern. Default is disabled.

NOTE: For Windows 8 systems with Fast Boot support, a normal shutdown goes to the S4

state, not the S5 state.

S0 (On) = Solid green LED.

◦

S3 (Stand By)= 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds

◦

(green LED) — repeated cycles of 3 blinks and a pause.

◦ S4 (Hibernation)= 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds

(green LED) — repeated cycles of 4 blinks and a pause.

◦ S5 (Soft Off) = LED is off.

SATA Power Management – Enables or disables SATA bus and/or device power management. Default is enabled.

S5 Maximum Power Savings – Turns off power to all nonessential hardware when system is off to meet EUP Lot 6 requirement of less than 0.5 Watt power usage. Default is disabled.

PCI Express x16 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

PCI Express x1 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

Network Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

USB 3.0 Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

Thermal Fan idle mode—This bar graph controls the minimum permitted fan speed.

NOTE: This setting only changes the minimum fan speed. The fans are still automatically

controlled.

Computer Setup (F10) Utilities 17

Computer Setup—Advanced

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-6 Computer Setup—Advanced (for advanced users)

Option Heading

Power-On Options Allows you to set:

● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).

QuickBoot (default) = Do not clear memory or perform a memory test.

◦

FullBoot = Memory test (count) on cold boot. Clears memory on all boots.

◦

◦ Clear Memory = No memory count on cold boot. Clears memory on all boots.

FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No

◦

more memory counts until 1st cold boot on or after x days. Clears memory on all boots.

POST messages (enable/disable). Enabling this feature will cause the system to display

●

POST error messages, which are error messages displayed on the monitor during the Power On Self Test if the BIOS encounters some kind of problem while starting the PC. A POST error message will only display on screen if the computer is capable of booting this far. If the POST detects an error before this point, a beep code is generated instead. Default is disabled.

Press the ESC key for Startup Menu (Enable/Disable). This feature controls the display of

●

the text “Press the ESC key for Startup Menu” during POST. This text does not display on Windows 8 systems with Fast Boot support. Other text also will not display (for example, Ownership Tag). Default is enabled.

Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display

●

a message before loading option ROMs. Default is enabled.

● After Power Loss (off/on/previous state). Default is Power off. Setting this option to:

Power off—causes the computer to remain powered off when power is restored.

◦

Power on—causes the computer to power on automatically as soon as power is

◦

restored.

◦ Previous state—causes the computer to power on automatically as soon as power is

restored, if it was on when power was lost.

NOTE: If you turn off power to the computer using the switch on a power strip, you will not be

able to use the suspend/sleep feature or the Remote Management features.

POST Delay (in seconds). Enabling this feature will add a user-specified delay to the POST

●

process. This delay is sometimes needed for hard disks on some PCI cards that spin up very slowly, so slowly that they are not ready to boot by the time POST is finished. The POST delay also gives you more time to select F10 to enter Computer (F10) Setup. Default is None.

Remote Wakeup Boot Source (remote server/local hard drive). Default is Local hard drive.

●

Factory Recovery Boot Support (Enable/Disable). Provides the ability for the BIOS to redirect

●

the boot to the recovery partition on the user hard drive, if present. Some versions of the recovery software honor the F11 key press even when this feature is disabled by the BIOS. Default is disabled.

● Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the

computer not to confirm when changes were made. Default is disabled.

18 Chapter 3 Computer Setup (F10) Utility

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)

BIOS Power-On Allows you to set the computer to turn on automatically at a time you specify.

Onboard Devices Allows you to set resources for or disable Legacy devices.

Select the Legacy device's IRQ, DMA, and I/O Range. The settings may not take effect for all operating systems. To hide a device from the operating system, see Security > Device Security.

Bus Options Allows you to enable or disable:

● PCI SERR# Generation. Default is enabled.

● PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration

space; only needed when more than one graphics controller is installed. Default is disabled.

Device Options Allows you to set:

Printer mode (Bi-Directional, EPP + ECP, Output Only). ECP = Enhanced Capabilities Port,

●

EPP = Enhanced Parallel Port. Default is EPP+ECP.

Num Lock State at Power-On (off/on). Default is off.

●

Integrated Video (enable/disable). Use this option to disable the integrated video controller

●

when another video controller is present in the system. Default is enabled.

● Integrated Graphics (Auto/Disable/Force) Use this option to manage integrated (UMA)

graphics memory allocation. The value you choose is allocated permanently to graphics and is unavailable to the operating system. For example, if you set this value to 512M on a system with 2 GB of RAM, the system always allocates 512 MB for graphics and the other

1.5 GB for use by the BIOS and operating system. Default is Auto which sets memory allocation to 512 MB.

If you select Force, the UMA Frame Buffer Size option displays, which lets you set the UMA memory size allocation between 32 MB and 1 GB.

Internal Speaker (does not affect external speakers). Default is enabled.

●

● NIC PXE Option ROM Download (PXE, iSCSI, disabled). The BIOS contains an embedded

NIC option ROM to allow the unit to boot through the network to a PXE server. This is typically used to download a corporate image to a hard drive. The NIC option ROM takes up memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This space is limited. This F10 option will allow users to disable the downloading of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option-ROM-enabled. Default is PXE.

SATA RAID Option ROM Download (enable/disable). The BIOS contains an embedded

●

SATA RAID option ROM for RAID support. This can be temporarily disabled to save DCH space. Note that with the option ROM disabled, users will be unable to boot to hard drives in the system while running in RAID mode. Default is disabled.

Multi-Processor (enable/disable). Use this option to disable multi-processor support under

●

the OS. Default is enabled.

Hyper threading (enable/disable). Use this option to disable processor hyper-threading.

●

● Turbo Mode (enable/disable). Allows you to enable and disable the Intel Turbo Mode feature,

which allows one core of the system to run at a higher than standard frequency and power if other cores are idle. Default is enabled.

Computer Setup (F10) Utilities 19

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)

VGA Configuration Displayed only if there is an add-in video card in the system. Allows you to specify which VGA

AMT Configuration Allows you to set:

controller will be the “boot” or primary VGA controller.

● AMT (enable/disable). Allows you to enable or disable functions of the embedded

Management Engine (ME) such as Active Management Technology (AMT). If set to disable, the Management Engine is set to a temporarily disabled state and will not provide functions beyond necessary system configuration. Default is enabled.

● Unconfigure AMT/ME (enable/disable). Allows you to unconfigure any provisioned

management settings for AMT. The AMT settings are restored to factory defaults. This feature should be used with caution as AMT will not be able to provide any set AMT management functions once unconfigured. Default is disabled.

Hide Unconfigure ME Confirmation Prompt (enable/disable). Allows you to set the system to

●

not display the confirmation to unconfigure ME.

Watchdog Timer (enable/disable). Allows you to set amount of time for a operating system

●

and BIOS watchdog alert to be sent if the timers are not deactivated. BIOS watchdog is deactivated by BIOS and would indicate that a halt occurred during execution if the alert is sent to the management console. An operating system alert is deactivated by the operating system image and would indicate that a hang occurred during its initialization. Default is enabled.

Recovering the Configuration Settings

This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See

Computer Setup—File

on page 9 in the Computer Setup—File table.)

NOTE: It is recommended that you save any modified computer configuration settings to a USB

flash media device and save the device for possible future use.

To restore the configuration, insert the USB flash media device with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility. (See

Computer Setup—File on page 9 in the Computer Setup—File table.)

20 Chapter 3 Computer Setup (F10) Utility

4 Illustrated parts catalog

This chapter provides spare part information for all chassis.

Microtower (MT) Chassis Spare Parts

Computer Major Components

Microtower (MT) Chassis Spare Parts 21

Item Description Spare part number

(1) Access panel 657104-001

(2) Front bezel

For use on 3300/3305 models 657109-001

For use on 7500/7300 models (not illustrated; bezel is identical except for branding) 657112-001

(3) Power supply, 300W 656721-001

(4) System board (includes replacement thermal material)

For use in models with AMD processors on 3305 models 638404-001

For use in models with 65W Intel processors on 3300 models 656598-001

For use in models with 95W Intel processors on 3300 models 660281-001

For use in models with Intel processors on 7300 models 656599-001

For use in models with Intel processors on 7500 models without Windows 8 687940-001

For use in 7500 models with Windows 8 with no Digital Product Key (DPK) 696887-001

For use in 7500 models with Windows 8 Standard 696887-501

For use in 7500 models with Windows 8 Professional 696887-601

Memory modules (not illustrated)

PC3-10600, 1333-MHz for use in 7300 and 3300 series models

● 4-GB 585157-001

PC3-12800, 1666-MHz for use in 7500 models

Processors (include replacement thermal material; not illustrated)

Intel processors

Intel Core i7:

● 3770K (3.5-GHz, 8-MB L3 cache, 77W) for use only on 7500 models 688165-001

Intel Core i5:

2-GB 635803-001

●

1-GB 635802-001

●

4-GB 671613-001

●

2-GB 671612-001

●

3770 (3.4-GHz, 8-MB L3 cache, 77W) for use only on 7500 models 688164-001

●

2600S (2.8-GHz, 8-MB L3 cache, 65W) 638419-001

●

3570K (3.4-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 688163-001

●

3570 (3.4-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 688162-001

●

● 3550 (3.3-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 687944-001

3470 (3.2-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 687943-001

●

3450 (3.1-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 687942-001

●

22 Chapter 4 Illustrated parts catalog

Item Description Spare part number

● 2500 (3.3-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models 638631-001

● 2400 (3.1-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models 638630-001

● 2300 (2.8-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models 654601-001

Intel Core i3:

● 3220 (3.3 GHz, 3-MB L3 cache, 65W) for use in 7500 series models 688950-001

● 2105 (3.1-GHz, 3-MB L3 cache, 65W) 655970-001

3330 (3.0-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 687941-001

●

2500S (2.7-GHz, 6-MB L3 cache, 65W) 638420-001

●

2405S (2.5-GHz, 6-MB L3 cache, 65W) 656790-001

●

2400S (2.5-GHz, 6-MB L3 cache, 65W) 640953-001

●

2320 (3.0 GHz, 6-MB L3 cache, 95W) for use in 3300 series models 665121-001

●

2310 (2.9-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models 657111-001

●

3240 (3.4 GHz, 3-MB L3 cache, 65W) for use in 7500 series models 688951-001

●

2125 (3.3 GHz, 3-MB L3 cache, 65W) for use in 3300 series models 677427-001

●

2120 (3.3-GHz, 3-MB L3 cache, 65W) 638629-001

●

2100 (3.1-GHz, 3-MB L3 cache, 65W) 638628-001

●

Intel Pentium Dual-Core:

● G870 (3.1 GHz, 3-MB L3 cache, 65W) 691936-001

● G840 (2.8-GHz, 3-MB L3 cache, 65W) 655972-001

● G620 (2.6-GHz, 3-MB L3 cache, 65W) 655971-001

Intel Celeron:

AMD processors (for use in model 3305)

Phenom II

● X6 1055T, quad core, 2-MB L2 cache, 2.8 GHz, C3 617838-001

G860 (3.0 GHz, 3-MB L3 cache, 65W) 665122-001

●

G850 (2.9-GHz, 3-MB L3 cache, 65W) 655973-001

●

G640 (2.8 GHz, 3-MB L3 cache, 65W) 691935-001

●

G630 (2.7 GHz, 3-MB L3 cache, 65W) 665123-001

●

G55 (3.3 GHz, 2-MB L3 cache, 65W) 691934-001

●

X6 1065T, quad core, 2-MB L2 cache, 2.9 GHz, E0 666426-001

●

X6 1035T, quad core, 2-MB L2 cache, 2.6 GHz, C3 617837-001

●

X4 z960T, dual core, 1-MB cache, 3.0 GHz, E0 632923-001

●

● X4 z840T, dual core, 1-MB cache, 2.9 GHz, E0 638410-001

X2 565, dual core, 1-MB cache, 3.4 GHz, C3 657101-001

●

Microtower (MT) Chassis Spare Parts 23

Item Description Spare part number

Athlon II X4

● X4 635, dual core, 2-MB cache, 2.9 GHz, C3 617834-001

● X2 270, dual core, 1-MB cache, 3.4 GHz, C3 632922-001

Sempron

X2 560, dual core, 1-MB cache, 3.3 GHz, C3 657100-001

●

X2 550, dual core, 1-MB cache, 3.1 GHz, C3 614518-001

●

650, dual core, 2-MB cache, 3.2 GHz, C3 638004-001

●

X4 645, dual core, 2-MB cache, 3.1 GHz, C3 628883-001

●

X3 455, dual core, 1.5-MB cache, 3.3 GHz, C3 638003-001

●

X3 450, dual core, 1.5-MB cache, 3.2 GHz, C3 628882-001

●

X2 265, dual core, 1-MB cache, 3.3 GHz, C3 632921-001

●

X2 260, dual core, 1-MB cache, 3.2 GHz, C3 614513-001

●

X2 220, dual core, 1-MB cache, 2.8 GHz, C2 611192-001

●

145, single core, 1-MB cache, 2.9 GHz, C3 638005-001

●

628881-001

24 Chapter 4 Illustrated parts catalog

Cables

Item Description Spare part number

(1) Power switch/LED assembly 657105-001

(2) SATA cable, 165 mm 657102-001

Adapter, DVI to VGA, HF 657401-001

Adapter, DVI to VGA, 29-pin, HF 657851-001

Antenna, for use with 2x2 WLAN modules 593890-001

Antenna, for use with 1x1 WLAN modules 701397-001

Microtower (MT) Chassis Spare Parts 25

Misc Parts

Item Description Spare part number

(1) Chassis fan 657103-001

(2) Fan sink (includes replacement thermal material)

For use in models with Intel processors 657402-001

For use in models with AMD processors 656985-001

(3) Front I/O and USB assembly

For use on 3300/3305 models 657110-001

For use on 7500/7300 models 657113-001

Card reader (not illustrated)

15-in-1 card reader assembly 657099-001

Card reader bezel blank 657853-001

Card reader bezel 657854-001

RTC battery (not illustrated) 319603-001

Mouse (optical, USB; not illustrated) 596410-001

RTC battery 319603-001

Rubber feet (not illustrated) 530593-001

26 Chapter 4 Illustrated parts catalog

Drives

Description Spare part number

Hard drive

3-TB, 7200-rpm 696961-001

3-TB, 5400-rpm 668149-001

2-TB, 7200-rpm 616608-001

2-TB, 5400-rpm 613210-001

1.5-TB, 7200-rpm 613209-001

1.5-TB, 5400-rpm 652272-001

1-TB, 7200-rpm, 3G 621418-001

750-GB, 7200-rpm, 6G 639363-001

750-GB, 7200-rpm, 3G 632938-001

500-GB, 7200-rpm, 3G 621421-001

320-GB, 7200-rpm, 6G 636928-001

256-GB solid-state drive (SSD) 661842-001

128-GB solid-state drive (SSD) 665961-001

120-GB solid-state drive (SSD) 661841-001

Optical drive

Blu-ray BD-RW SuperMulti DL Drive with LightScribe for use in 7500/7300 models 617030-001

16X SATA DVD±RW drive 581600-001

Bezel, optical drive 657852-001

Misc Boards

Description Spare part number

Graphics adapters for use in models without Windows 8:

ATI Radeon HD 7570 2-GB graphics adapter for use only on 7500 models 679219-001

ATI Radeon HD 7450 1-GB graphics adapter for use only on 7500 models 679218-001

ATI Radeon HD 6450 1-GB graphics adapter 638132-001

ATI Radeon HD 6570 2-GB graphics adapter, full height 638405-001

ATI Radeon HD 6570 1-GB graphics adapter 659355-001

ATI Radeon HD 6450 512-MB graphics adapter 647449-001

nVidia GeForce GT405 2-GB graphics adapter, full height 638406-001

nVidia GeForce GT405 512-MB graphics adapter 657108-001

nVidia GeForce GT520 1-GB graphics adapter, full height 657399-001

Microtower (MT) Chassis Spare Parts 27

Description Spare part number

nVidia GeForce GT530 2-GB graphics adapter, full height 657106-001

nVidia GeForce GT545 3-GB graphics adapter, full height 657107-001

nVidia GeForce GT620 1-GB graphics adapter, full height for use only on 7500 models 687579-001

nVidia GeForce GT630 2-GB graphics adapter, full height for use only on 7500 models 687580-001

nVidia GeForce GT640 3-GB graphics adapter, full height for use only on 7500 models 687226-001

Graphics adapters for use in models with Windows 8:

ATI Radeon HD 7570 2-GB graphics adapter for use only on 7500 models with Windows 8 701403-001

ATI Radeon HD 7450 1-GB graphics adapter for use only on 7500 models with Windows 8 701402-001

nVidia GeForce GT640 3-GB graphics adapter for use only on 7500 models with Windows 8 701828-001

nVidia GeForce GT630 2-GB graphics adapter for use only on 7500 models with Windows 8 701405-001

nVidia GeForce GT620 1-GB graphics adapter for use only on 7500 models with Windows 8 701404-001

WLAN modules:

Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8 634906-001

Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 701396-001

Atheros AR9462 802.11b/g/n WiFi Adapter 701398-001

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo 701399-001

Sequential Part Number Listing

Spare part number

319603-001 RTC battery (not illustrated)

530593-001 Rubber feet

581600-001 16X SATA DVD±RW drive

585157-001 Memory module, 4-GB, PC3 10600, 1333-MH

593890-001 Antenna, for use with 2x2 WLAN modules

596410-001 Mouse, USB, optical

611192-001 AMD Athlon II X2 220 processor, dual core, 1-MB cache, 2.8 GHz, C2

613209-001 1.5-TB hard drive

613210-001 2-TB, 5400-rpm hard drive

614513-001 AMD Athlon II X2 260 processor, dual core, 1-MB cache, 3.2 GHz, C3

614518-001 AMD Phenom II X2 550 processor, dual core, 1-MB cache, 3.1 GHz, C3

Description

616608-001 2-TB, 7200-rpm hard drive

617030-001 Blu-ray BD-RW SuperMulti DL Drive with LightScribe for use in 7300/7500 models

617834-001 AMD Athlon II X4 635 processor, dual core, 2-MB cache, 2.9 GHz, C3

28 Chapter 4 Illustrated parts catalog

Spare part number

617837-001 AMD Phenom II X6 1035T processor, quad core, 2-MB L2 cache, 2.6 GHz, C3

617838-001 AMD Phenom II X6 1055T processor, quad core, 2-MB L2 cache, 2.8 GHz, C3

621418-001 1-TB hard drive, 7200-rpm, 3G

621421-001 500-GB, 7200 RPM hard drive, 3G

628881-001 AMD Athlon II X2 265 processor, dual core, 1-MB cache, 3.3 GHz, C3

628882-001 AMD Athlon II X3 450 processor, dual core, 1.5-MB cache, 3.2 GHz, C3

628883-001 AMD Athlon II X4 645 processor, dual core, 2-MB cache, 3.1 GHz, C3

632921-001 AMD Athlon II X2 265, dual core, 1-MB cache, 3.3 GHz, C3

632922-001 AMD Athlon II X2 270 processor, dual core, 1-MB cache, 3.4 GHz, C3

632923-001 AMD Phenom II X4 z960T processor, dual core, 1-MB cache, 3.0 GHz, E0

632938-001 750-GB, 7200 RPM hard drive, 3G

634906-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8

635802-001 Memory module, 1-GB, PC3 10600, 1333-MHz for use in only 7300 models

635803-001 Memory module, 2-GB, PC3 10600, 1333-MHz for use in only 7300 models

636928-001 320-GB, 7200 RPM hard drive, 6G

Description

638003-001 AMD Athlon II X3 455 processor, dual core, 1.5-MB cache, 3.3 GHz, C3

638004-001 AMD Athlon II X4 650 processor, dual core, 2-MB cache, 3.2 GHz, C3

638005-001 AMD Sempron 145 processor, single core, 1-MB cache, 2.9 GHz, C3

638132-001 ATI Radeon HD 6450 1-GB graphics adapter

638404-001 System board for use in models with AMD processors on 3305 models (includes replacement thermal

638405-001 ATI Radeon HD 6570 2-GB graphics adapter, full height

638406-001 nVidia GeForce GT405 2-GB graphics adapter, full height

638410-001 AMD Phenom II X4 z840T processor, dual core, 1-MB cache, 2.9 GHz, E0

638419-001 Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache, 65W)

638420-001 Intel Core i5 2500S processor (2.7-GHz, 6-MB L3 cache, 65W)

638628-001 Intel Core i3 2100 processor (3.1-GHz, 3-MB L3 cache, 65W)

638629-001 Intel Core i3 2120 processor (3.3-GHz, 3-MB L3 cache, 65W)

638630-001 Intel Core i5 2400 processor (3.1-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models

638631-001 Intel Core i5 2500 processor (3.3-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models

640953-001 Intel Core i5 2400S processor (2.5-GHz, 6-MB L3 cache, 65W)

647449-001 ATI Radeon HD 6450 512-MB graphics adapter

material)

652272-001 1.5-TB, 5400-rpm hard drive

654601-001 Intel Core i5 2300 processor (2.8-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models

Microtower (MT) Chassis Spare Parts 29

Spare part number

655970-001 Intel Core i3 2105 processor (3.1-GHz, 3-MB L3 cache, 65W)

655971-001 Intel Pentium Dual-Core, G620 (2.6-GHz, 3-MB L3 cache, 65W)

655972-001 Intel Pentium Dual-Core, G840 (2.8-GHz, 3-MB L3 cache, 65W)

655973-001 Intel Pentium Dual-Core, G850 (2.9-GHz, 3-MB L3 cache, 65W)

Description

656598-001 System board for use in models with 65W Intel processors on 3300 models (includes replacement thermal

656599-001 System board for use in 7300 models with Intel processors (includes thermal material)

656721-001 Power supply, 300W

656790-001 Intel Core i5 2405S (2.5-GHz, 6-MB L3 cache, 65W)

656985-001 Fan sink for use in models with AMD processors (includes replacement thermal material)

657100-001 AMD Phenom II X2 560 processor, dual core, 1-MB cache, 3.3 GHz, C3

657101-001 AMD Phenom II X2 565 processor, dual core, 1-MB cache, 3.4 GHz, C3

657102-001 SATA cable, 165 mm

657103-001 Chassis fan

657104-001 Access panel

657105-001 Power switch/LED assembly

657106-001 nVidia GeForce GT530 2-GB graphics adapter, full height

657107-001 nVidia GeForce GT545 3-GB graphics adapter, full height

657108-001 nVidia GeForce GT405 512-MB graphics adapter

657109-001 Front bezel for use on 3300/3305 models

657110-001 Front I/O and USB assembly for use on 3300/3305 models

material)

657111-001 Intel Core i5 2310 processor (2.9-GHz, 6-MB L3 cache, 65W) for use in 7500/7300 models

657112-001 Front bezel for use on 7500/7300 models

657113-001 Front I/O and USB assembly for use on 7500/7300 models

657399-001 nVidia GeForce GT520 1-GB graphics adapter, full height

657401-001 DVI to VGA adapter, HF

657402-001 Fan sink for use in models with Intel processors (includes replacement thermal material)

657851-001 DVI to VGA adapter, 29-pin HF

657852-001 Bezel, optical drive

657853-001 Card reader bezel blank

657854-001 Card reader bezel

659355-001 ATI Radeon HD 6570 1-GB graphics adapter

660281-001 System board for use in 3300 models with 95W Intel processors

661841-001 120-GB solid-state drive

30 Chapter 4 Illustrated parts catalog

Spare part number

661842-001 256-GB solid-state drive

665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W)

665121-001 Intel Core i5 2320 processor (3.0 GHz, 6-MB L3 cache, 95W)

665122-001 Intel Pentium Dual-Core G630 processor (2.7 GHz, 3-MB L3 cache, 65W)

665123-001 Intel Pentium Dual-Core G860 processor (3.0 GHz, 3-MB L3 cache, 65W)

665961-001 128-GB solid-state drive

666426-001 AMD Phenom II X6 1065T, quad core processor (2-MB L2 cache, 2.9 GHz, E0)

668149-001 3.0-TB, 5400-rpm hard drive

671612-001 Memory module, 2-GB, PC3 12800, 1666-MHz for use in only 7500 models

671613-001 Memory module, 4-GB, PC3 12800, 1666-MHz for use in only 7500 models

677427-001 Intel Core i3 2125 processor (3.3 GHz, 3-MB L3 cache, 65W)

679218-001 ATI Radeon HD 7450 1-GB graphics adapter for use only on 7500 models

679219-001 ATI Radeon HD 7570 1-GB graphics adapter for use only on 7500 models

687226-001 nVidia GeForce GT640 3-GB graphics adapter, full height for use only on 7500 models

687579-001 nVidia GeForce GT620 1-GB graphics adapter, full height for use only on 7500 models

Description

687580-001 nVidia GeForce GT630 2-GB graphics adapter, full height for use only on 7500 models

687940-001 System board for use in 7500 models with Intel processors without Windows 8 (includes thermal material)

687941-001 Intel Core i5 3330 processor (3.0 GHz, 6-MB L3 cache, 77W) for use only on 7500 models

687942-001 Intel Core i5 3450 processor (3.1 GHz, 6-MB L3 cache, 77W) for use only on 7500 models

687943-001 Intel Core i5 3470 processor (3.1 GHz, 6-MB L3 cache, 77W) for use only on 7500 models

687944-001 Intel Core i5 3550 processor (3.2 GHz, 6-MB L3 cache, 77W) for use only on 7500 models

688162-001 Intel Core i5 3570 processor (3.3 GHz, 6-MB L3 cache, 77W) for use only on 7500 models

688163-001 Intel Core i5 3570K processor (3.3 GHz, 6-MB L3 cache, 77W) for use only on 7500 models

688164-001 Intel Core i7 3770 processor (3.4 GHz, 8-MB L3 cache, 77W) for use only on 7500 models

688165-001 Intel Core i7 3770K processor (3.5 GHz, 8-MB L3 cache, 77W) for use only on 7500 models

688950-001 Intel Core i3 3220 processor, 3.3 GHz, 3-MB L3 cache

688951-001 Intel Core i3 3240 processor, 3.4 GHz, 3-MB L3 cache

691934-001 Intel Celeron G55 processor, 3.3 GHz, 2-MB L3 cache

691935-001 Intel Pentium Dual-Core G870 processor, 3.1 GHz, 3-MB L3 cache

691936-001 Intel Pentium Dual-Core G640 processor, 2.8 GHz, 3-MB L3 cache

696887-001 System board for use in 7500 models with Windows 8 with no Digital Product Key (DPK)

696887-501 System board for use in 7500 models with Windows 8 Standard

696887-601 System board for use in 7500 models with Windows 8 Professional

696961-001 3 TB, 7200 rpm SATA hard drive

Microtower (MT) Chassis Spare Parts 31

Spare part number

701396-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter

701397-001 Antenna, for use with 1x1 WLAN modules

701398-001 Atheros AR9462 802.11b/g/n WiFi Adapter

701399-001 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo

701402-001 ATI Radeon HD 7450 1-GB graphics adapter for use only on 7500 models with Windows 8

701403-001 ATI Radeon HD 7570 2-GB graphics adapter for use only on 7500 models with Windows 8

701404-001 nVidia GeForce GT620 1-GB graphics adapter for use only on 7500 models with Windows 8

701405-001 nVidia GeForce GT630 2-GB graphics adapter for use only on 7500 models with Windows 8

Description

32 Chapter 4 Illustrated parts catalog

Small Form Factor (SFF) Chassis Spare Parts

Computer major components

Item Description Spare part number

(1) Access panel 656832-001

(2) Front bezel 656835-001

(3) Power supply

220W 656722-001

270W 665224-001

(4) System board (includes replacement thermal material)

For use in models with 65W processors 656598-001

For use in models with 95W processors 660281-001

Small Form Factor (SFF) Chassis Spare Parts 33

Item Description Spare part number

For use in Brazil 665223-001

Memory modules (PC3-10600, 1333-MHz; not illustrated)

4-GB 585157-001

2-GB 635803-001

1-GB 635802-001

Processors (include replacement thermal material; not illustrated)

Intel Core i7 processor:

2600S (2.8-GHz, 8-MB L3 cache, 65W) 638419-001

Intel Core i5 processors:

2500S (2.7-GHz, 6-MB L3 cache, 65W) 638420-001

2500 (3.3 GHz, 6-MB L3 cache, 95W) 638631-001

2405S (2.5-GHz, 6-MB L3 cache, 65W) 656790-001

2400S (2.5-GHz, 6-MB L3 cache, 65W) 640953-001

2400 (3.1 GHz, 6-MB L3 cache, 95W) 638630-001

2320 (3.0 GHz, 6-MB L3 cache, 95W) 665121-001

2310 (2.9 GHz, 6-MB L3 cache, 95W) 657111-001

2300 (2.8 GHz, 6-MB L3 cache, 95W) 654601-001

Intel Core i3 processors:

2130 (3.4 GHz, 3-MB L3 cache, 65W) 665120-001

2120 (3.3-GHz, 3-MB L3 cache, 65W) 638629-001

2105 (3.1-GHz, 3-MB L3 cache, 65W) 655970-001

2100 (3.1-GHz, 3-MB L3 cache, 65W) 638628-001

Intel Pentium Dual-Core processors:

G850 (2.9-GHz, 3-MB L3 cache, 65W) 655973-001

G840 (2.8-GHz, 3-MB L3 cache, 65W) 655972-001

G630 (2.7 GHz, 3-MB L3 cache, 65W) 665122-001

G620 (2.6-GHz, 3-MB L3 cache, 65W) 655971-001

G540 (2.5 GHz, 2-MB L3 cache, 65W) 665119-001

G530 (2.4 GHz, 2-MB L3 cache, 65W) 665117-001

G530T (2.0 GHz, 2-MB L3 cache, 35W) 665118-001

34 Chapter 4 Illustrated parts catalog

Cables

Item Description Spare part number

(1) Power switch/LED assembly 656984-001

(2) SATA cable, 370 mm 656833-001

Misc Parts

Small Form Factor (SFF) Chassis Spare Parts 35

Item Description Spare part number

(1) Chassis fan 656834-001

(2) Fan sink (includes replacement thermal material) 657402-001

(3) Front I/O and card reader (6-in-1) 656983-001

Fan duct (not illustrated) 657403-001

DVI to VGA adapter (not illustrated) 202997-001

DVI to VGA adapter, HF (not illustrated) 657401-001

DVI to VGA adapter, HF, 29-pin (not illustrated) 657851-001

RTC battery (not illustrated) 319603-001

Mouse (optical, USB; not illustrated) 596410-001

Keyboard for use in Brazil 537924-201

Feet 660261-001

HP business digital headset 642738-001

Printer port kit 638817-001

Webcam, HD-2200 671734-001

USB webcam 609252-001

Mouse, wireless 625685-001

36 Chapter 4 Illustrated parts catalog

Drives

Description Spare part number

Hard drive

2-TB, 7200-rpm 616608-001

1.5-TB, 7200-rpm 613209-001

1-TB, 7200-rpm 621418-001

750-GB, 7200-rpm 632938-001

500-GB, 7200-rpm 621421-001

320-GB, 7200-rpm 621420-001

Optical drive

DVD-ROM drive 581599-001

16X SATA DVD±RW drive 581600-001

Misc Boards

Description Spare part number

nVidia GeForce GT530 2-GB graphics adapter 659354-001

nVidia GeForce GT520 1-GB graphics adapter 657400-001

nVidia GeForce 405 PCIe x16 graphics card, 1 GB 656789-001

ATI Radeon HD7350 512-MB graphics adapter 676356-001

ATI Radeon HD6570 1-GB graphics adapter 659355-001

ATI Radeon HD6450 PCIe x16 graphics card, 1 GB 647451-001

ATI Radeon HD6450 PCIe x16 graphics card, 512 MB 647450-001

802.11b/g/n (1x1) WLAN module 634906-001

Sequential Part Number Listing

Spare part number

202997-001 DVI to VGA adapter (not illustrated)

319603-001 RTC battery (not illustrated)

537924-201 Keyboard for use in Brazil

581599-001 DVD-ROM drive

Description

581600-001 16X SATA DVD±RW drive

585157-001 Memory module, 4-GB, PC3 10600, 1333-MH

596410-001 Mouse, USB, optical

Small Form Factor (SFF) Chassis Spare Parts 37

Spare part number

609252-001 USB webcam

613209-001 1.5-TB hard drive

616608-001 2-TB hard drive

621418-001 1-TB hard drive

621420-001 320-GB, 7200-rpm hard drive

621421-001 500-GB, 7200-rpm hard drive

625685-001 Mouse, wireless

632938-001 750-GB, 7200-rpm hard drive

634906-001 802.11b/g/n (1x1) WLAN module

635802-001 Memory module, 1-GB, PC3 10600, 1333-MHz

635803-001 Memory module, 2-GB, PC3 10600, 1333-MHz

638419-001 Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache, 65W)

638420-001 Intel Core i5 2500S processor (2.7-GHz, 6-MB L3 cache, 65W)

638628-001 Intel Core i3 2100 processor (3.1-GHz, 3-MB L3 cache, 65W)

638629-001 Intel Core i3 2120 processor (3.3-GHz, 3-MB L3 cache, 65W)

Description

638630-001 Intel Core i5 2400 processor (3.1 GHz, 6-MB L3 cache, 95W)

638631-001 Intel Core i5 2500 processor (3.3 GHz, 6-MB L3 cache, 95W)

638806-001 Hood sensor

638817-001

640953-001 Intel Core i5 2400S processor (2.5-GHz, 6-MB L3 cache, 65W)

647450-001 ATI Radeon HD6450 PCIe x16 graphics card, 512 MB

647451-001 ATI Radeon HD6450 PCIe x16 graphics card, 1 GB

654601-001 Intel Core i5 2300 processor (2.8 GHz, 6-MB L3 cache, 95W)

655971-001 Intel Pentium Dual-Core G620 processor (2.6-GHz, 3-MB L3 cache, 65W)

655972-001 Intel Pentium Dual-Core G840 processor (2.8-GHz, 3-MB L3 cache, 65W)

655973-001 Intel Pentium Dual-Core G850 processor (2.9-GHz, 3-MB L3 cache, 65W)

656598-001 System board for use in models with 65W processors (includes replacement thermal material)

656722-001 Power supply, 220W

656789-001 nVidia GeForce 405 PCIe x16 graphics card, 1 GB

656790-001 Intel Core i5 2405S processor (2.5-GHz, 6-MB L3 cache, 65W)

656833-001 SATA cable, 370 mm

656789-001 nVidia GeForce 405 PCIe x16 graphics card, 1 GB

656832-001 Access panel

656834-001 Chassis fan

38 Chapter 4 Illustrated parts catalog

Spare part number

656835-001 Front bezel

656983-001 Front I/O and card reader (6-in-1)

656984-001 Power switch/LED assembly

657111-001 Intel Core i5 2310 processor (2.9 GHz, 6-MB L3 cache, 95W)

657400-001 nVidia GeForce GT520 1-GB graphics adapter

657401-001 DVI to VGA adapter, HF

657402-001 Fan sink (includes replacement thermal material)

657403-001 Fan duct

657851-001 DVI to VGA adapter, 29-pin HF

659354-001 nVidia GeForce GT530 2-GB graphics adapter

659355-001 ATI Radeon HD6570 1-GB graphics adapter

660261-001 Feet

660281-001 System board for use in models with 95W processors

665117-001 Intel Pentium Dual-Core G530 processor (2.4 GHz, 2-MB L3 cache, 65W)

665118-001 Intel Pentium Dual-Core G530T processor (2.0 GHz, 2-MB L3 cache, 35W)

Description

665119-001 Intel Pentium Dual-Core G540 processor (2.5 GHz, 2-MB L3 cache, 65W)

665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W)

665121-001 Intel Core i5 2320 processor (3.0 GHz, 6-MB L3 cache, 95W)

665122-001 Intel Pentium Dual-Core G630 processor (2.7 GHz, 3-MB L3 cache, 65W)

665123-001 Intel Pentium Dual-Core G860 processor (3.0 GHz, 3-MB L3 cache, 65W)

665223-001 System board for use in Brazil

665224-001 Power supply, 270W

671734-001 Webcam, HD-2200

676356-001 ATI Radeon HD7350 512-MB graphics adapter

677427-001 Intel Core i3 2125 processor (3.3 GHz, 3-MB L3 cache, 65W)

Small Form Factor (SFF) Chassis Spare Parts 39

5 Serial ATA (SATA) Drive Guidelines

and Features

NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel

ATA (PATA) drives are supported.

SATA Hard Drives

Serial ATA Hard Drive Characteristics

Number of pins/conductors in data cable 7/7

Number of pins in power cable 15

Maximum data cable length 39.37 in (100 cm)

Data interface voltage differential 400-700 mV

Drive voltages 3.3 V, 5 V, 12 V

Jumpers for configuring drive N/A

Data transfer rate 3.0 Gb/s

SATA Hard Drive Cables

SATA Data Cable

Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA

1.5 Gb/s drives.

Current HP desktop products ship with SATA 3.0 Gb/s hard drives.

SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and never bend it tighter than a 30 mm (1.18 in) radius.

The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive.

40 Chapter 5 Serial ATA (SATA) Drive Guidelines and Features

SMART ATA Drives

The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If the drive determines that a failure is imminent, it generates a fault alert.

Hard Drive Capacities

The combination of the file system and the operating system used in the computer determines the maximum usable size of a drive partition. A drive partition is the largest segment of a drive that may be properly accessed by the operating system. A single hard drive may therefore be subdivided into a number of unique drive partitions in order to make use of all of its space.

Because of the differences in the way that drive sizes are calculated, the size reported by the operating system may differ from that marked on the hard drive or listed in the computer specification. Drive size calculations by drive manufacturers are bytes to the base 10 while calculations by Microsoft are bytes to the base 2.

Maximum Size

File System Controller Type Operating System Partition Drive

Drive/Partition Capacity Limits

FAT 32 ATA Windows 7 32 GB 2 TB

NTFS ATA Windows 7 2 TB 2 TB

SMART ATA Drives 41

6 Routine Care, and Disassembly

Preparation

This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service.

CAUTION: When the computer is plugged into an AC power source, voltage is always applied to

the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Electrostatic Discharge Information

A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. The device may function normally for a while, but it has been degraded in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Generating Static

The following table shows that:

Different activities generate different amounts of static electricity.

●

Static electricity increases as humidity decreases.

●

Relative Humidity

Event 55% 40% 10%

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPs* from plastic tube

7,500 V

3,000 V

400 V

15,000 V

5,000 V

800 V

700 V

35,000 V

12,000 V

6,000 V

2,000 V

42 Chapter 6 Routine Care, and Disassembly Preparation

Removing DIPs* from vinyl tray

2,000 V

4,000 V

11,500 V

Removing DIPs* from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

*These are then multi-packaged inside plastic tubes, trays, or Styrofoam.

3,500 V

7,000 V

5,000 V

NOTE: 700 volts can degrade a product.

Preventing Electrostatic Damage to Equipment

Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories.

To avoid hand contact, transport products in static-safe containers such as tubes, bags, or

●

boxes.

Protect all electrostatic parts and assemblies with conductive or approved containers or

●

packaging.

Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.

●

Place items on a grounded surface before removing them from their container.

●

5,000 V

20,000 V

11,000 V

14,500 V

26,500 V

21,000 V

Always be properly grounded when touching a sensitive component or assembly.

●

Avoid contact with pins, leads, or circuitry.

●

Place reusable electrostatic-sensitive parts from assemblies in protective packaging or

●

conductive foam.

Personal Grounding Methods and Equipment

Use the following equipment to prevent static electricity damage to equipment:

● Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground

cords. To provide proper ground, a strap must be worn snug against bare skin. The ground cord must be connected and fit snugly into the banana plug connector on the grounding mat or workstation.

Heel straps/Toe straps/Boot straps can be used at standing workstations and are compatible

●

with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on both feet with a maximum of one-megohm ± 10% resistance between the operator and ground.

Static Shielding Protection Levels

Method Voltage

Antistatic plastic

Carbon-loaded plastic

1,500

7,500

Metallized laminate

15,000

Electrostatic Discharge Information 43

Grounding the Work Area

To prevent static damage at the work area, use the following precautions:

● Cover the work surface with approved static-dissipative material. Provide a wrist strap connected

to the work surface and properly grounded tools and equipment.

● Use static-dissipative mats, foot straps, or air ionizers to give added protection.

● Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate.

Handle them only at static-free work areas.

● Turn off power and input signals before inserting and removing connectors or test equipment.

● Use fixtures made of static-safe materials when fixtures must directly contact dissipative

surfaces.

● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and

Styrofoam.

Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.

●

Recommended Materials and Equipment

Materials and equipment that are recommended for use in preventing static electricity include:

Antistatic tape

●

Antistatic smocks, aprons, or sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Conductive foam

●

Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance

●

Static-dissipative table or floor mats with hard tie to ground

●

Field service kits

●

Static awareness labels

●

Wrist straps and footwear straps providing one-megohm +/- 10% resistance

●

Material handling packages

●

Conductive plastic bags

●

Conductive plastic tubes

●

Conductive tote boxes

●

Opaque shielding bags

●

Transparent metallized shielding bags

●

Transparent shielding tubes

●

44 Chapter 6 Routine Care, and Disassembly Preparation

Operating Guidelines

To prevent overheating and to help prolong the life of the computer:

Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and

●

cold.

Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all

●

vented sides of the computer and above the monitor to permit the required airflow.

Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the

●

keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow.

Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign

●

matter can block the vents and limit the airflow. Be sure to unplug the computer before cleaning the air vents.

Never operate the computer with the cover or side panel removed.

●

Do not stack computers on top of each other or place computers so near each other that they

●

are subject to each other’s re-circulated or preheated air.

If the computer is to be operated within a separate enclosure, intake and exhaust ventilation

●

must be provided on the enclosure, and the same operating guidelines listed above will still apply.

Keep liquids away from the computer and keyboard.

●

Never cover the ventilation slots on the monitor with any type of material.

●

Install or enable power management functions of the operating system or other software,

●

including sleep states.

Operating Guidelines 45

Routine Care

General Cleaning Safety Precautions

1. Never use solvents or flammable solutions to clean the computer.

2. Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and

then use the cloth on the component.

3. Always unplug the computer when cleaning with liquids or damp cloths.

4. Always unplug the computer before cleaning the keyboard, mouse, or air vents.

5. Disconnect the keyboard before cleaning it.

6. Wear safety glasses equipped with side shields when cleaning the keyboard.

Cleaning the Computer Case

Follow all safety precautions in General Cleaning Safety Precautions on page 46 before cleaning the computer.

To clean the computer case, follow the procedures described below:

To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.

●

For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with

●

a cloth or swab dampened with clear water.

For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will

●

evaporate quickly and not leave a residue.

After cleaning, always wipe the unit with a clean, lint-free cloth.

●

Occasionally clean the air vents on the computer. Lint and other foreign matter can block the

●

vents and limit the airflow.

Cleaning the Keyboard

Follow all safety precautions in General Cleaning Safety Precautions on page 46 before cleaning the keyboard.

To clean the tops of the keys or the keyboard body, follow the procedures described in

Computer Case on page 46.

When cleaning debris from under the keys, review all rules in

on page 46 before following these procedures:

CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from

under the keys.

Visible debris underneath or between the keys may be removed by vacuuming or shaking.

●

Cleaning the

General Cleaning Safety Precautions

Canned, pressurized air may be used to clean debris from under the keys. Caution should be

●

used as too much air pressure can dislodge lubricants applied under the wide keys.

46 Chapter 6 Routine Care, and Disassembly Preparation

If you remove a key, use a specially designed key puller to prevent damage to the keys. This

●

tool is available through many electronic supply outlets.

CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If these

keys are improperly removed or installed, the keyboard may not function properly.

Cleaning under a key may be done with a swab moistened with isopropyl alcohol and squeezed

●

out. Be careful not to wipe away lubricants necessary for proper key functions. Use tweezers to remove any fibers or dirt in confined areas. Allow the parts to air dry before reassembly.

Cleaning the Monitor

Wipe the monitor screen with a clean cloth moistened with water or with a towelette designed for

●

cleaning monitors. Do not use sprays or aerosols directly on the screen; the liquid may seep into the housing and damage a component. Never use solvents or flammable liquids on the monitor.

To clean the monitor body follow the procedures in

●

Cleaning the Mouse

Before cleaning the mouse, ensure that the power to the computer is turned off.

Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull out

●

any debris from the ball socket and wipe the ball with a clean, dry cloth before reassembly.

To clean the mouse body, follow the procedures in

●

Service Considerations

Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer.

Power Supply Fan

The power supply fan is a variable-speed fan based on the temperature in the power supply.

CAUTION: The cooling fan is always on when the computer is in the “On” mode. The cooling fan is

off when the computer is in “Standby,” “Suspend,” or “Off” modes.

You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Cleaning the Computer Case on page 46.

Tools and Software Requirements

To service the computer, you need the following:

Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)

●

● Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)

● Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)

Phillips #2 screwdriver

●

Service Considerations 47

Diagnostics software

●

HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-

●

resistant bits (Smart Cover FailSafe Key, PN 166527-002)

Screws

The screws used in the computer are not interchangeable. They may have standard or metric threads and may be of different lengths. If an incorrect screw is used during the reassembly process, it can damage the unit. HP strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.

CAUTION: Metric screws have a black finish. U.S. screws have a silver finish and are used on hard

drives only.

CAUTION: As each subassembly is removed from the computer, it should be placed away from the

work area to prevent damage.

Cables and Connectors

Most cables used throughout the unit are flat, flexible cables. These cables must be handled with care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.

CAUTION: When servicing this computer, ensure that cables are placed in their proper location

during the reassembly process. Improper cable placement can damage the computer.

Hard Drives

Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This applies to failed drives as well as replacement spares.

● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective

packaging and label the package “Fragile: Handle With Care.”

Do not remove hard drives from the shipping package for storage. Keep hard drives in their

●

protective packaging until they are actually mounted in the CPU.

Avoid dropping drives from any height onto any surface.

●

If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drive

●

while the computer is on or in standby mode.

Before handling a drive, ensure that you are discharged of static electricity. While handling a

●

drive, avoid touching the connector. For more information about preventing electrostatic damage, refer to

● Do not use excessive force when inserting a drive.

Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic

●

fields such as monitors or speakers.

Electrostatic Discharge Information on page 42

48 Chapter 6 Routine Care, and Disassembly Preparation

Lithium Coin Cell Battery

The battery that comes with the computer provides power to the real-time clock and has a minimum lifetime of about three years.

See the appropriate removal and replacement chapter for the chassis you are working on in this guide for instructions on the replacement procedures.

WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if the

battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose in water or fire, or expose it to temperatures higher than 140ºF (60ºC). Do not attempt to recharge the battery.

NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the

general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, their authorized partners, or their agents.

Service Considerations 49

7 Removal and Replacement Procedures

Microtower (MT) Chassis

Adherence to the procedures and precautions described in this chapter is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate properly.

NOTE: Not all features listed in this guide are available on all computers.

Preparation for Disassembly

1. Close any open software applications.

2. Exit the operating system.

3. Remove any diskette or compact disc from the computer.

4. Turn off the computer and any peripheral devices that are connected to it.

CAUTION: Turn off the computer before disconnecting any cables.

CAUTION: Regardless of the power-on state, voltage is always present on the system board

as long as the system is plugged into an active AC outlet. In some systems the cooling fan is on even when the computer is in the “Standby,” or “Suspend” modes. The power cord should always be disconnected before servicing a unit.

5. Disconnect the power cord from the electrical outlet and then from the computer.

6. Disconnect all peripheral device cables from the computer.

NOTE: During disassembly, label each cable as you remove it, noting its position and routing.

Keep all screws with the units removed.

CAUTION: The screws used in the computer are of different thread sizes and lengths; using

the wrong screw in an application may damage the unit.

50 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Access Panel

Description Spare part number

Access panel 657104-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 50).

2. Using a flathead or Torx screwdriver, remove the screw on the back panel that secures the

panel to the computer.

Access Panel 51

3. Slide the side panel toward the back, and then pull it away from the computer.

NOTE: You may want to lay the computer on its side to install internal parts. Be sure the side

with the access panel is facing up.

To replace the access panel, reverse the removal steps.

52 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Front Bezel

Description Spare part number

Front bezel for use on 3300/3305 models 657109-001

Front bezel for use on 7300/7500 models 657112-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 50).

2. Remove the access panel (

3. Press outward on the three latches on the right side of the bezel.

Access Panel on page 51).

4. Remove the access panel (Access Panel on page 51).

Front Bezel 53

5. Rotate the right side of the bezel off the chassis followed by the left side.

NOTE: The appearance of the front bezel may vary.

To reinstall the front bezel, reverse the removal procedure.

54 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Memory

NOTE: HP Elite 7500 models use PC3-12800 memory. HP Elite 7300 and HP Pro 3300/3305

models use PC3-10800 memory.

Description Spare part number

PC3-10600, 1333-MHz for use in only 7300 and 3300 models

4-GB 585157-001

2-GB 635803-001

1-GB 635802-001

PC3-12800, 1666-MHz for use in only 7500 models

4-GB 671613-001

2-GB 671612-001

The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).

DDR3-SDRAM DIMMs

The memory sockets on the system board are as follows:

– Four DIMM slots for HP Pro 3305, HP Elite 7300, and HP Elite 7500

– Two DIMM slots for HP Pro 3300

These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to:

– 16 GB for HP Pro 3305

– 8 GB for HP Pro 3300, HP Elite 7300, and HP Elite 7500

HP Pro 3300, HP Elite 7300 Memory

For proper system operation, the DDR3-SDRAM DIMMs must be:

industry-standard 240-pin

●

unbuffered non-ECC PC3-10600 DDR3-1333 MHz-compliant

●

1.5 volt DDR3-SDRAM DIMMs

●

The DDR3-SDRAM DIMMs must also:

● support CAS latency 9 DDR3 1333 MHz (9-9-9 timing)

contain the mandatory JEDEC SPD information

●

Memory 55

In addition, the computer supports:

512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies

●

single-sided and double-sided DIMMs

●

DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not

●

supported

HP Elite 7500 Memory

For proper system operation, the DDR3-SDRAM DIMMs must be:

industry-standard 240-pin

●

unbuffered non-ECC PC3-12800 DDR3-1600 MHz-compliant

●

1.5 volt DDR3-SDRAM DIMMs

●

The DDR3-SDRAM DIMMs must also:

support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)

●

contain the mandatory JEDEC SPD information

●

In addition, the computer supports:

512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies

●

single-sided and double-sided DIMMs

●

DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not

●

supported

NOTE: The system will not operate properly if you install unsupported DIMMs.

56 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Populating DIMM Sockets

Populate the DIMM sockets in the following order:

– Model 3305: DIMM1, DIMM3, DIMM2, DIMM4

– Model 3300, 7300, 7500: DIMM1, DIMM2

DIMM Socket Locations (model 3300 shown)

Table 7-1 DIMM Socket Locations

Item Description Socket Color Insertion Order

1 XMM1 socket, Channel A

(populate first)

2 XMM2 socket, Channel A Black 2

NOTE: A DIMM must occupy the DIMM1 socket.

Black 1

DIMM Socket Locations (model 7300 shown)

Memory 57

Item Description Socket Color Insertion Order

1 XMM1 socket, Channel A

(populate first)

2 XMM2 socket, Channel B Blue 3

3 XMM3 socket, Channel A Black 2

4 XMM4 socket, Channel B Blue 4

NOTE: A DIMM must occupy the XMM1 socket.

Black 1

The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed.

The system will operate in single channel mode if the DIMM sockets are populated in one

●

channel only.

The system will operate in a higher-performing dual channel mode if the total memory capacity

●

of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. The technology and device width can vary between the channels. For example, if Channel A is populated with two 1-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system will operate in dual channel mode.

The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is

●

not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel. For optimal speed, the channels

58 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

should be balanced so that the largest amount of memory is spread between the two channels. If one channel will have more memory than the other, the larger amount should be assigned to Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and three 1-GB DIMMs, Channel A should be populated with the 2-GB DIMM and one 1-GB DIMM, and Channel B should be populated with the other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will run as single channel.

In any mode, the maximum operational speed is determined by the slowest DIMM in the system.

●

The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed.

Removing Memory Modules

CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power

to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.

The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.

Static electricity can damage the electronic components of the computer or optional cards. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object.

When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.

1. Prepare the computer for disassembly (Preparation for Disassembly on page 50).

2. Remove the access panel (

3. Locate the memory module sockets on the system board.

WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system

components to cool before touching.

Access Panel on page 51).

Memory 59

4. Open both latches of the memory module socket.

5. Remove the memory module from the socket.

NOTE: A memory module can be installed in only one way. Match the notch on the module

with the tab on the memory socket.

A DIMM must occupy the DIMM1 socket. Always populate the blue sockets before the black sockets in each channel.

To create a dual-channel memory configuration, the memory capacity of Channel A must equal the memory capacity of Channel B.

60 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

To install a memory module, reverse the removal procedures.

Expansion Cards

Description Spare part number

Graphics cards for use in models without Windows 8:

ATI Radeon HD 7570 1-GB graphics adapter for use only on 7500 models 679219-001

ATI Radeon HD 7450 1-GB graphics adapter for use only on 7500 models 679218-001

ATI Radeon HD 6450 512-MB graphics adapter 647449-001

ATI Radeon HD 6450 1-GB graphics adapter 638132-001

ATI Radeon HD 6570 2-GB graphics adapter, full height 638405-001

ATI Radeon HD 6570 1-GB graphics adapter 659355-001

nVidia GeForce GT405 2-GB graphics adapter, full height 638406-001

nVidia GeForce GT405 1-GB graphics adapter, includes bracket 638407-001

nVidia GeForce GT405 512-MB graphics adapter 657108-001

nVidia GeForce GT420 2-GB graphics adapter, includes bracket 632920-001

nVidia GeForce GT440 1.5-GB graphics adapter, full height 638408-001

nVidia GeForce GT440 3-GB graphics adapter, full height 638409-001

nVidia GeForce GT520 1-GB graphics adapter, full height 657399-001

nVidia GeForce GT530 2-GB graphics adapter, full height 657106-001

nVidia GeForce GT545 3-GB graphics adapter, full height 657107-001

nVidia GeForce GT620 1-GB graphics adapter, full height for use only on 7500 models 687579-001

nVidia GeForce GT630 2-GB graphics adapter, full height for use only on 7500 models 687580-001

nVidia GeForce GT640 3-GB graphics adapter, full height for use only on 7500 models 687226-001

Graphics cards for use in models with Windows 8:

ATI Radeon HD 7570 2-GB graphics adapter for use only on 7500 models 701403-001

ATI Radeon HD 7450 1-GB graphics adapter for use only on 7500 models 701402-001

nVidia GeForce GT640 3-GB graphics adapter for use only on 7500 models 701828-001

nVidia GeForce GT630 2-GB graphics adapter for use only on 7500 models 701405-001

nVidia GeForce GT620 1-GB graphics adapter for use only on 7500 models 701404-001

The HP Pro 3300/3305 has three PCI Express x1 expansion slots, one PCI Express x16 expansion slot, and one MiniPCI expansion slot. The expansion slots accommodate full-height or half-height expansion cards.

Expansion Slot Locations (Model 3300 shown)

Expansion Cards 61

Item Description

1 PCI Express x1 expansion slots (3)

2 PCI Express x16 expansion slot

3MiniPCI slot

NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16

expansion slot.

To remove, replace, or add an expansion card:

1. Prepare the computer for disassembly (

2. Remove the access panel (

Access Panel on page 51).

Preparation for Disassembly on page 50).

3. Locate the correct vacant expansion socket on the system board and the corresponding

expansion slot on the back of the computer chassis.

62 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.

Remove the screw from the slot cover lock then slide the slot cover lock up to remove it from the chassis.

Expansion Cards 63

5. Before installing an expansion card, remove the expansion slot cover or the existing expansion

card.

NOTE: Before removing an installed expansion card, disconnect any cables that may be

attached to the expansion card.

a. If you are installing an expansion card in a vacant socket, you must remove the metal slot

cover on the rear panel that covers the expansion slot. Be sure to remove the appropriate slot cover for the expansion card you are installing.

b. If you are removing a standard PCI card, hold the card at each end, and carefully rock it

back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame. Be sure not to scrape the card against the other components.

64 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the

expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Be sure not to scrape the card against the other components.

6. Store the removed card in anti-static packaging.

Expansion Cards 65

7. If you are not installing a new expansion card, install an expansion slot cover to close the open

slot.

CAUTION: After removing an expansion card, you must replace it with a new card or

expansion slot cover for proper cooling of internal components during operation.

8. To install an expansion card, locate where the card will be seated inside the computer.

66 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

9. To install an expansion card, locate where the card will be seated inside the computer.

10. Connect external cables to the installed card, if needed. Connect internal cables to the system

board, if needed.

11. Reconfigure the computer, if necessary. Refer to

Computer Setup (F10) Utility on page 7 for

instructions on using Computer Setup.

Expansion Cards 67

Cable Management

Always follow good cable management practices when working inside the computer.

Keep cables away from major heat sources like the heat sink.

●

Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these

●

are not designed to take excessive pressure on them.

Some flat ribbon cables come prefolded. Never change the folds on these cables.

●

Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.

●

Never crease a SATA data cable.

●

Do not rely on components like the drive cage, power supply, or computer cover to push cables

●

down into the chassis. Always position the cables to lay properly by themselves.

When removing the power supply power cable from the P1 connector on the system board, always follow these steps:

1. Squeeze on the top of the retaining latch attached to the cable end of the connector (1).

2. Grasp the cable end of the connector and pull it straight up (2).

CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could

damage the cable and result in a failed power supply.

68 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Cable Connections

System board connectors are color-coded to make it easier to find the proper connection.

Connector Name Connector Color Description

ATX_POWER white Power supply, 24-pin

ATX_CPU white Power supply, 4-pin

SYS_FAN brown Chassis fan

CPU_FAN white Heat sink fan

INT_SPKR white Speaker

F_PANEL black Power switch

F_AUDIO yellow Front I/O audio

MINI_LED white Front_I/O

F_USB1 white Media card reader

F_USB2 white Front I/O USB

F_USB3 white Front I/O USB

SATA1 dark blue Primary hard drive

SATA2 white Primary optical drive

SATA3 light blue Second hard drive

SATA4 orange Second optical drive

Cable Management 69

Drives

Description Spare part number

16X SATA DVD±RW drive 581600-001

Blu-ray BD-RW SuperMulti DL Drive with LightScribe for use in 7300/7500 models 617030-001

Bezel, optical drive 657852-001

3 TB, 7200 rpm SATA hard drive 696961-001

3-TB, 5400-rpm SATA hard drive 668149-001

2 TB, 7200 rpm SATA hard drive 616608-001

2-TB, 5400-rpm SATA hard drive 613210-001

1.5 TB, 7200 rpm SATA hard drive 613209-001

1.5-TB, 5400-rpm SATA hard drive 652272-001

1 TB, 7200 rpm SATA hard drive, 3G 621418-001

750 GB, 7200 rpm SATA hard drive, 3G 632938-001

500 GB, 7200 rpm SATA hard drive, 3G 621421-001

320 GB, 7200 rpm SATA hard drive, 2.5-inch, 6G 636928-001

256-GB solid-state drive 661842-001

128-GB solid-state drive 665961-001

120-GB solid-state drive 661841-001

The computer supports up to five drives that may be installed in various configurations.

This section describes the procedure for replacing or upgrading the storage drives. A Torx T-15 screwdriver is needed to remove and install the guide screws on a drive.

70 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Drive Positions

NOTE: Front bezel appearance may vary.

1 Two 5.25-inch external drive bays for optical drives

2 One 3.5-inch external drive bay for media card reader

3 Two 3.5-inch internal hard drive bays

To verify the type, size, and capacity of the storage devices installed in the computer, run Computer Setup. Refer to

Computer Setup (F10) Utility on page 7 for more information.

Drives 71

Installing Additional Drives

When installing drives, follow these guidelines:

● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA

connector on the system board labeled SATA0.

● Connect an optical drive to the light blue SATA connector on the system board labeled SATA2.

● The power cables for the SATA drives connect directly to the power supply. The primary hard

drive connects to the power connector labeled P3. the primary optical drive connects to the power connector labeled P5.

The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.

●

CAUTION: To prevent loss of work and damage to the computer or drive:

If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector. For more information about preventing electrostatic damage, refer to

Electrostatic Discharge Information on page 42.

Handle a drive carefully; do not drop it.

Do not use excessive force when inserting a drive.

Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields such as monitors or speakers.

If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and label the package “Fragile: Handle With Care.”

System Board Drive Connections

Refer to the following illustration and table to identify the system board drive connectors.

72 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

System Board Connector System Board Label Color

SATA1 SATA1 dark blue

SATA2 SATA2 white

SATA3 SATA3 light blue

SATA4 SATA4 orange

Media Card Reader F_USB1 white

Drives 73

Removing an Optical Drive

CAUTION: All removable media should be taken out of a drive before removing the drive from the

computer.

To remove an optical drive:

1. Prepare the computer for disassembly (

2. Remove the access panel (

3. Remove the front bezel (

4. Locate the optical drives.

Access Panel on page 51).

Front Bezel on page 53).

Preparation for Disassembly on page 50).

74 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

5. Unlock the drive by pulling the release lever slightly away from the computer and placing in an

upright position.

6. Push the optical drive slightly forward.

Drives 75

7. Disconnect the power cable and data cable from the rear of the optical drive.

8. Slide the drive out of the computer.

To install an optical drive, reverse the removal procedures.

When installing an optical drive, slide the drive back until the hole on the drive aligns with the alignment hole on the computer.

76 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Removing a Hard Drive

NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so

that you can transfer the data to the new hard drive. Also, if you are replacing the primary hard drive, make sure you have created a Recovery Disc Set to restore the operating system, software drivers, and any software applications that were preinstalled on the computer.

1. Prepare the computer for disassembly (Preparation for Disassembly on page 50).

2. Remove the access panel (

Access Panel on page 51).

Drives 77

3. Locate hard disk drive in the computer.

4. Remove the two screws that secure the hard drive cage to the computer.

78 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

5. Press the latch at the side of the hard drive cage to release it.

6. Lift the cage partially out of the computer.

Drives 79

7. Disconnect the cables from the of the hard drive.

80 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

8. The cage may contain one or two hard disk drives. Each drive has two screws on each side of

the cage. Remove the screws for the drive to remove from the cage.

Drives 81

9. Slide the hard drive out of the cage.

To install a hard drive, reverse the removal procedures.

When installing a hard drive, align the screw holes on the hard disk drive with the screw holes on the cage.

When installing a hard drive cage, set the hard drive cage down into the bay, aligning the tabs on the bottom of the cage with the tabs on the chassis.

82 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Drives 83

Front I/O and USB Panel Housing Assembly

Description Spare part number

Front I/O and USB assembly for use on 3300/3305 models 657110-001

Front I/O and USB assembly for use on 7500/7300 models 657113-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 50).

2. Remove the access panel (

3. Lay the computer on its side with the front facing toward you.

4. Remove the front bezel (

5. Unplug the three cables that connect the assembly to the system board. The assembly cables

connect to the following system board connectors:

F_AUDIO – yellow connector

●

F_USB1 – white connector (blue cable)

●

F_USB2 – white connector (black cable)

●

Access Panel on page 51)

Front Bezel on page 53).

84 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

6. Remove the screw (1) that secures the housing to the chassis, and then slide the housing up (2).

7. Rotate the top of the assembly outward (1), and then pull the assembly away from the chassis

(2) while guiding the cables through the hole in the chassis.

To install the housing assembly, reverse the removal procedures.

Note that the red connector and the small white connector is not used.

Front I/O and USB Panel Housing Assembly 85

Note that dual cables connect to some system board connectors as shown in the following image.

86 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Power Switch/LED Assembly

Description Spare part number

Power switch/LED assembly 657105-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 50).

2. Remove the access panel (

3. Lay the computer on its side with the front facing toward you.

4. Remove the front bezel (

5. Remove the optical drive (

6. Disconnect the braided cables from the black system board connector labeled JFP1.

7. Remove the cable from the clips in the optical drive cage.

Access Panel on page 51).

Front Bezel on page 53).

Removing an Optical Drive on page 74).

Power Switch/LED Assembly 87

8. Press the tab on the top of the switch holder (1) to disengage it from the chassis, lift the switch

upward to disengage the tab at the bottom of the switch (2) from the chassis, and then pull the power switch away from the chassis while guiding the wires through the hole in the chassis.

To install the power switch/LED assembly, reverse the removal procedures.

88 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

System Fan

Description Spare part number

Fan 657103-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 50).

2. Remove the access panel (

3. Lay the computer on its side with the rear facing toward you.

4. Remove the four Phillips screws that secure the fan to the chassis, rotate the top of the fan

forward, and then remove the fan from the chassis.

NOTE: System board appearance may vary.

Access Panel on page 51).

System Fan 89

5. Disconnect the cable from the red/brown system board connector labeled SYS_FAN1 (1), pull

the fan into the chassis until it clears the chassis lip, and then lift it out of the chassis (2).

To install the fan, reverse the removal procedures.

90 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

HP Elite 7300, Elite 7500 Service and Maintain

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product Features

Standard Configuration

Serviceability Features

Microtower Components

Small Form Factor Components

Activating and customizing the software in Windows 7

Activating the Windows operating system

Downloading Windows 7 updates

Installing or upgrading device drivers

Customizing the monitor display

Activating and customizing the software in Windows 8

Activating the Windows Operating System

Downloading Windows 8 updates

Customizing the monitor display

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Using Computer Setup (F10) Utilities

Computer Setup—File

Computer Setup—Storage

Computer Setup—Security

Computer Setup—Power

Computer Setup—Advanced

Recovering the Configuration Settings

4 Illustrated parts catalog

Microtower (MT) Chassis Spare Parts

Computer Major Components

Cables

Misc Parts

Drives

Misc Boards

Sequential Part Number Listing

Small Form Factor (SFF) Chassis Spare Parts

Computer major components

Cables

Misc Parts

Drives

Misc Boards

Sequential Part Number Listing

SATA Hard Drives

SATA Hard Drive Cables

SATA Data Cable

SMART ATA Drives

Hard Drive Capacities

Electrostatic Discharge Information

Generating Static

Preventing Electrostatic Damage to Equipment

Personal Grounding Methods and Equipment

Grounding the Work Area

Recommended Materials and Equipment

Operating Guidelines

Routine Care

General Cleaning Safety Precautions

Cleaning the Computer Case

Cleaning the Keyboard

Cleaning the Monitor

Cleaning the Mouse

Service Considerations

Power Supply Fan

Tools and Software Requirements

Screws

Cables and Connectors

Hard Drives

Lithium Coin Cell Battery

Preparation for Disassembly

Access Panel

Front Bezel

Memory

DDR3-SDRAM DIMMs

Populating DIMM Sockets

Removing Memory Modules

Expansion Cards

Cable Management

Cable Connections

Drives

Drive Positions

Installing Additional Drives