DisplayPort™ and the DisplayPort™ logo are
trademarks owned by the Video Electronics
Standards Association (VESA®) in the United
States and other countries. HDMI, the HDMI
Logo and High-Denition Multimedia Interface
are trademarks or registered trademarks of
HDMI Licensing LLC. Thunderbolt is a
trademark of Intel Corporation or its
subsidiaries in the U.S. and/or other countries.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select User Guides.
Third Edition: December 2019
First Edition: January 2019
Document Part Number: L50855-003
About this guide
This guide provides information about monitor features, setting up the monitor, and technical specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
iv About this guide
Table of contents
1 Getting started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Rear and side components .................................................................................................................. 3
Front components ............................................................................................................................... 4
Setting up the monitor .......................................................................................................................................... 5
Installing the monitor stand ................................................................................................................ 5
Mounting the monitor ......................................................................................................................... 5
Removing the monitor stand ............................................................................................ 6
Attaching the VESA mounting bracket .............................................................................. 7
Connecting the cables ......................................................................................................................... 8
Connecting USB devices .................................................................................................................... 11
Adjusting the monitor ....................................................................................................................... 12
Turning on the monitor ..................................................................................................................... 14
HP watermark and image retention policy ....................................................................................... 14
Installing a security cable ................................................................................................................. 15
Docking an HP notebook or desktop computer .................................................................................................. 15
2 Using the monitor ........................................................................................................................................ 17
Downloading software and utilities .................................................................................................................... 17
The Information le ............................................................................................................................................. 17
The Image Color Matching le ............................................................................................................................. 17
Using the on-screen display (OSD) menu ............................................................................................................ 18
Using the function buttons .................................................................................................................................. 19
Reassigning the function buttons ....................................................................................................................... 19
Adjusting Low Blue Light mode ........................................................................................................................... 20
DisplayPort multistreaming over USB Type-C .................................................................................................... 21
Using Auto-Sleep Mode ....................................................................................................................................... 22
Changing the Power Mode setting ...................................................................................................................... 22
3 Support and troubleshooting ........................................................................................................................ 23
Solving common issues ....................................................................................................................................... 23
Contacting support .............................................................................................................................................. 24
Preparing to call technical support ..................................................................................................................... 24
v
Locating the serial number and product number ............................................................................................... 24
4 Maintaining the monitor .............................................................................................................................. 25
Entering user modes ............................................................................................................................................ 29
Energy saver feature ........................................................................................................................................... 29
Appendix B Accessibility ................................................................................................................................. 30
HP and accessibility ............................................................................................................................................. 30
Finding the technology tools you need ............................................................................................ 30
The HP commitment ......................................................................................................................... 30
International Association of Accessibility Professionals (IAAP) ....................................................... 30
Finding the best assistive technology .............................................................................................. 31
Assessing your needs ..................................................................................................... 31
Accessibility for HP products .......................................................................................... 31
Standards and legislation .................................................................................................................................... 32
Other disability resources ................................................................................................................. 33
HP links .............................................................................................................................................. 34
Contacting support .............................................................................................................................................. 34
vi
1Getting started
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power
source and connection appropriate for this monitor. For information about the correct power cord set to use
with the monitor, see the
WARNING! To reduce the risk of electric shock or damage to the equipment:
●Plug the power cord into an AC outlet that is easily accessible at all times.
●If the power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet.
●Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Care should be taken to route all cords and
cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
Product Notices provided in your documentation kit.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
Important safety information1
Product features and components
Features
The monitor features include the following:
●55 cm (21.5 in) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support for
lower resolutions
●Nonglare panel with an LED backlight
●Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to
side
●On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
●Plug and Play capability, if supported by your operating system
●Tilt, swivel, and height adjustment capabilities
●Pivot capability to rotate the monitor head from landscape to portrait orientation
●Removable stand (optional) for exible monitor head mounting solutions
●USB Type-C docking for non-legacy HP notebooks
●One DisplayPort™ video output for daisy-chaining a second monitor
●High-Denition Multimedia Interface (HDMI) video input
●Audio-out (headset) jack on side
●USB Type-C upstream port for high-speed data/network, audio and video, and power delivery (up to 65
W)
●Four USB Type-A SuperSpeed downstream ports (two rear ports and two side ports)
●RJ-45 (network) jack
●Security cable slot on rear of monitor for optional security cable
●HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features
●HDCP (High-bandwidth Digital Content Protection) used on all digital inputs
●Power Saver mode to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow
the instructions to nd your product. Then select User Guides.
2Chapter 1 Getting started
Rear and side components
Table 1-1 Rear and side components and their descriptions
ComponentFunction
(1)DC Power IN connectorConnects an AC adapter.
(2)Security cable slotConnects an optional security cable.
(3)HDMI portConnects an HDMI cable to a source device.
(4)DisplayPort OUT connectorConnects a DisplayPort cable to a secondary monitor for daisy-
chaining.
(5)USB Type-C upstream portConnects a USB Type-C cable to an HP notebook or desktop
computer. Serves as a single connection for video, data, and
power delivery (up to 65 W).
NOTE: Your computer USB Type-C port must be able to
support USB Type-C Alt Mode and data and power delivery.
Use only the HP USB Type-C cable provided.
Supports DisplayPort Alt Mode (video, charging, and USB 3.1)
over the USB Type-C connector. Also compatible with USB TypeC-Thunderbolt™-enabled ports.
(6)USB Type-B upstream portConnects a USB Type-B cable to a source device.
(7)RJ-45 (network) jackConnects a network cable.
(8)USB Type-A ports (2)Connect USB devices.
(9)USB port with HP Sleep and ChargeConnects USB devices.
Charges most products such as a cell phone, camera, activity
tracker, or smartwatch.
(10)USB Type-A portConnects a USB device.
(11)Audio-out (headset) jackConnects optional headphones, earbuds, a headset, or a
television audio cable.
WARNING! To reduce the risk of personal injury, reduce the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Product Notices provided
in your documentation kit.
Product features and components3
Front components
Table 1-2 Front components and their descriptions
ComponentFunction
(1)Menu buttonPress to open the OSD menu, select a menu item from the OSD, or close the OSD menu.
An indicator is activated above the Menu button when the OSD menu is open.
(2)Function buttons
(assignable)
(3)Power buttonTurns the monitor on or o.
When the OSD menu is open, press the buttons to navigate through the menu. Lighted
icons above the buttons indicate their functions. For a description of these functions, see
Using the function buttons on page 19.
You can reassign the function buttons to quickly select the most commonly used
operations, see Reassigning the function buttons on page 19.
4Chapter 1 Getting started
Setting up the monitor
Installing the monitor stand
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
1.Position the monitor head facedown on a at surface covered by protective sheet made of foam or a
clean, dry cloth.
2.Slide the top of the mounting plate on the stand under the upper lip of the recess in the back of the
monitor head (1).
3.Lower the bottom of the stand's mounting plate into the recess until it snaps into place (2).
The latch on the bottom of the mounting plate pops up when the stand is locked in place.
Mounting the monitor
The monitor head can be attached to a wall, swing arm, or other mounting xture.
NOTE: This apparatus is intended to be supported by a UL- or CSA-Listed wall-mount bracket.
IMPORTANT: This monitor supports the VESA® industry-standard 100 mm mounting holes. To attach a
third-party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, 10 mm-long screws. Longer
screws must not be used because they may damage the monitor. It is important to verify that the
manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of
the monitor head. For best performance, it is important to use the power and video cables provided with the
monitor.
Setting up the monitor5
Removing the monitor stand
IMPORTANT: Before beginning to disassemble the monitor, be sure that the monitor is turned o and all
cables are disconnected.
1.Disconnect and remove all cables from the monitor.
2.Position the monitor facedown on a at surface covered by a soft clean cloth.
3.Push up on the latch near the bottom center of the stand’s mounting plate (1).
4.Swing the bottom of the stand up until the mounting plate clears the recess in the monitor head (2).
5.Slide the stand out of the recess.
6Chapter 1 Getting started
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