USB Type-C® is a registered trademark of USB
Implementers Forum.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select Manuals.
First Edition: August 2020
Document part number: M09384-001
About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
iii
iv About this guide
Table of contents
1 Getting started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
More HP resources ................................................................................................................................................. 1
Preparing to call technical support ..................................................................................................... 2
Getting to know your monitor ............................................................................................................................... 2
Features ............................................................................................................................................... 2
Side components ................................................................................................................................. 3
Locating the serial number and product number ............................................................................... 3
Setting up the monitor .......................................................................................................................................... 4
Preparing to use the monitor .............................................................................................................. 4
Connecting the cables ......................................................................................................................... 6
Adjusting the monitor ......................................................................................................................... 8
Turning on the monitor ....................................................................................................................... 9
HP watermark and image retention policy ......................................................................................... 9
2 Using the monitor ........................................................................................................................................ 11
Downloading software and utilities .................................................................................................................... 11
Using the OSD menu ............................................................................................................................................ 11
Reassigning the function buttons ....................................................................................................................... 12
Using Auto-Sleep Mode (select products only) ................................................................................................... 12
Adjusting blue light output .................................................................................................................................. 12
3 Support and troubleshooting ........................................................................................................................ 14
Solving common issues ....................................................................................................................................... 14
4 Maintaining the monitor .............................................................................................................................. 15
Cleaning the monitor ......................................................................................................................... 15
Shipping the monitor ......................................................................................................................... 16
Appendix A Technical specications ................................................................................................................ 17
35.6 cm (14.0 in) model specications ............................................................................................................... 17
Energy saver feature ........................................................................................................................................... 18
v
Appendix B Accessibility ................................................................................................................................. 19
HP and accessibility ............................................................................................................................................. 19
Finding the technology tools you need ............................................................................................ 19
The HP commitment ......................................................................................................................... 19
International Association of Accessibility Professionals (IAAP) ....................................................... 20
Finding the best assistive technology .............................................................................................. 20
Assessing your needs ..................................................................................................... 20
Accessibility for HP products .......................................................................................... 20
Standards and legislation .................................................................................................................................... 21
Other disability resources ................................................................................................................. 23
HP links .............................................................................................................................................. 23
Contacting support .............................................................................................................................................. 23
vi
1Getting started
Read this chapter to learn about safety information and where to nd additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power
source and connection appropriate for this monitor. For information about the correct power cord set to use
with the monitor, see the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
●Plug the power cord into an AC outlet that is easily accessible at all times.
●If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-pin
outlet.
●Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the oor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Important safety information1
Table 1-1 Additional information
ResourceContents
Setup InstructionsOverview of monitor setup and features
HP supportFor HP support or to resolve a hardware or software problem, go to
NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped
with your monitor.
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, a call to technical support can
provide additional help. Have the following information available when you call.
●Monitor model number
http://www.hp.com/support, and follow the instructions to nd your product.
– or –
Type support in the taskbar search box, and then select HP Support Assistant.
Then select Support.
– or –
Select the question mark icon in the taskbar search box.
Then select Support.
●Monitor serial number
●Purchase date on invoice
●Conditions under which the problem occurred
●Error messages received
●Hardware conguration
●Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they are
located, and how they work.
Features
Your monitor includes many useful features.
●35.6 cm (14.0 in) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support
for lower resolutions.
●Antiglare panel with an LED backlight.
●Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side.
●Two USB Type-C® ports for power and video inputs (cable included).
●Integrated adjustable stand for multiple viewing angles.
●Plug-and-play capability if supported by your operating system.
2Chapter 1 Getting started
●On-screen display (OSD) adjustments in several languages for easy setup and screen optimization.
●Energy saver feature to meet requirements for reduced power consumption.
●Fabric carrying case to protect screen.
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select Manuals.
Side components
To identify the components on the side of the monitor, use this illustration and table.
Table 1-2 Side components and their descriptions
ComponentDescription
(1)MenuOpens the OSD menu.
(2)BrightnessBrightness: If the OSD menu is active, press to adjust brightness.
(3)ColorColor: If the OSD menu is active, press to adjust color.
(4)Next Active InputNext Active Input: If the OSD menu is active, press to nd the next active input.
(5)USB Type-C portConnects a USB Type-C cable to a source device, such as a computer or mobile device.
(6)Power buttonTurns the monitor on or o.
(7)USB Type-C portConnects a USB Type-C cable to a source device, such as a computer or mobile device.
NOTE: For information about changing the function of the OSD buttons, see Reassigning the function
buttons on page 12.
Locating the serial number and product number
The serial number and product number are located on a label on the rear of the monitor. You might need
these numbers when contacting HP about the monitor.
Getting to know your monitor3
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