HP Pavilion Notebook PC
User Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: August 2010
First Edition: April 2010
Document Part Number: 609891-002
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in the
, go to the HP Web site at
Guide
http://www.hp.com/support.
User
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Features ........................................................................................................................................................... 1
Identifying the hardware ....................................................................................................................... 1
Top components .................................................................................................................. 1
TouchPad ............................................................................................................ 1
Lights ................................................................................................................... 2
Power button and fingerprint reader .................................................................... 3
Keys .................................................................................................................... 4
Front components ................................................................................................................ 5
Right-side components ........................................................................................................ 5
Left-side components .......................................................................................................... 6
Display components ............................................................................................................ 7
Bottom components ............................................................................................................. 8
Wireless antennas ............................................................................................................... 8
Additional hardware components ...................................................................................... 10
Labels ................................................................................................................................................. 10
2 Networking .................................................................................................................................................... 12
Using wireless devices ....................................................................................................................... 12
Identifying wireless and network status icons .................................................................... 12
Using the wireless controls ................................................................................................ 13
Using the wireless action key ............................................................................................ 13
Using HP Wireless Assistant software ............................................................................... 13
Using operating system controls ........................................................................................ 14
Using a WLAN .................................................................................................................................... 14
Setting up a WLAN ............................................................................................................ 15
Protecting your WLAN ....................................................................................................... 15
Connecting to a WLAN ...................................................................................................... 16
Roaming to another network .............................................................................................. 17
Using HP Mobile Broadband (select models only) ............................................................................. 17
Inserting a SIM ................................................................................................................... 17
Removing a SIM ................................................................................................................ 18
Using Bluetooth wireless devices ....................................................................................................... 19
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 19
Troubleshooting wireless connection problems ................................................................................. 20
Cannot connect to a WLAN ............................................................................................... 20
Cannot connect to a preferred WLAN network .................................................................. 20
Network icon is not displayed ............................................................................................ 21
Current WLAN network security codes are unavailable .................................................... 21
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WLAN connection is very weak ......................................................................................... 22
Cannot connect to the wireless router ............................................................................... 22
Connecting to a local area network (LAN) .......................................................................................... 22
3 Pointing devices and keyboard ................................................................................................................... 24
Using pointing devices ....................................................................................................................... 24
Setting pointing device preferences ................................................................................... 24
Using the TouchPad .......................................................................................................... 24
Turning the TouchPad on and off ...................................................................... 24
Navigating ......................................................................................................... 24
Selecting ........................................................................................................... 25
Using TouchPad gestures ................................................................................. 26
Scrolling ............................................................................................ 26
Pinching/Zooming ............................................................................. 26
Connecting an external mouse .......................................................................................... 27
Using the action keys ......................................................................................................................... 27
Using the hotkeys ............................................................................................................................... 28
Cleaning the TouchPad and keyboard ............................................................................................... 29
4 Multimedia ..................................................................................................................................................... 31
Multimedia features ............................................................................................................................ 31
Identifying your multimedia components ........................................................................... 31
Using the media activity functions ..................................................................................... 33
Using the media activity action keys ................................................................. 33
Multimedia software ........................................................................................................................... 33
Opening preinstalled multimedia software ......................................................................... 34
Using HP MediaSmart software ......................................................................................... 34
Using other multimedia software ....................................................................................... 34
Installing multimedia software from a disc ......................................................................... 35
Audio .................................................................................................................................................. 35
Connecting external audio devices .................................................................................... 35
Checking your audio functions ........................................................................................... 35
Using the audio-out (headphone) jack ............................................................................... 36
Using the audio-in (microphone) jack ................................................................................ 36
Video .................................................................................................................................................. 36
Using the external monitor port .......................................................................................... 36
Connecting an HDMI device .............................................................................................. 37
Configuring audio for HDMI (select models only) .............................................. 38
Optical drive ....................................................................................................................................... 38
Identifying the installed optical drive .................................................................................. 38
Using optical discs (CDs, DVDs, and BDs) ....................................................................... 39
Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 39
CD-R discs ........................................................................................................ 39
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CD-RW discs ..................................................................................................... 40
DVD±R discs ..................................................................................................... 40
DVD±RW discs ................................................................................................. 40
LightScribe DVD+R discs .................................................................................. 40
Blu-ray Discs (BDs) ........................................................................................... 40
Playing a CD, DVD, or BD ................................................................................................. 40
Configuring AutoPlay ......................................................................................................... 41
Changing DVD region settings .......................................................................................... 41
Observing the copyright warning ....................................................................................... 42
Copying a CD or DVD ........................................................................................................ 42
Creating (burning) a CD, DVD, or BD ................................................................................ 42
Removing an optical disc (CD, DVD, or BD) ..................................................................... 43
Troubleshooting ................................................................................................................. 44
The optical disc tray does not open for removal of a CD, DVD, or BD ............. 44
The computer does not detect the optical drive ................................................ 44
Preventing playback disruptions ....................................................................... 45
A disc does not play .......................................................................................... 45
A disc does not play automatically .................................................................... 46
A movie stops, skips, or plays erratically .......................................................... 46
A movie is not visible on an external display ..................................................... 47
The process of burning a disc does not begin, or it stops before completion .. . 47
A device driver must be reinstalled ................................................................... 47
Obtaining the latest HP device drivers ............................................. 48
Obtaining the latest Windows device drivers .................................... 48
Webcam ............................................................................................................................................. 48
Adjusting webcam properties ............................................................................................. 49
5 Power management ...................................................................................................................................... 50
Setting power options ......................................................................................................................... 50
Using power-saving states ................................................................................................. 50
Initiating and exiting Sleep ................................................................................ 50
Initiating and exiting Hibernation ....................................................................... 51
Using the battery meter ..................................................................................................... 51
Using power plans ............................................................................................................. 51
Viewing the current power plan ......................................................................... 51
Selecting a different power plan ........................................................................ 52
Customizing power plans .................................................................................. 52
Setting password protection on wakeup ............................................................................ 52
Using external AC power .................................................................................................................... 52
Connecting the AC adapter ............................................................................................... 53
Testing an AC adapter ....................................................................................................... 54
Using battery power ........................................................................................................................... 54
Identifying batteries ............................................................................................................ 54
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Finding battery information in Help and Support ............................................................... 55
Using Battery Check .......................................................................................................... 55
Displaying the remaining battery charge ........................................................................... 55
Inserting or removing the battery ....................................................................................... 55
Charging a battery ............................................................................................................. 57
Maximizing battery discharge time .................................................................................... 57
Managing low battery levels .............................................................................................. 57
Identifying low battery levels ............................................................................. 58
Resolving a low battery level ............................................................................. 58
Resolving a low battery level when external power is available ....... 58
Resolving a low battery level when a charged battery is
available ........................................................................................... 58
Resolving a low battery level when no power source is available .... 58
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 58
Calibrating a battery ........................................................................................................... 58
Step 1: Fully charge the battery ........................................................................ 59
Step 2: Disable Hibernation and Sleep ............................................................. 59
Step 3: Discharge the battery ............................................................................ 60
Step 4: Fully recharge the battery ..................................................................... 60
Step 5: Reenable Hibernation and Sleep .......................................................... 60
Conserving battery power .................................................................................................. 61
Storing a battery ................................................................................................................ 61
Disposing of a used battery ............................................................................................... 61
Replacing the battery ......................................................................................................... 61
Switching between graphics modes (select models only) .................................................................. 61
Shutting down the computer ............................................................................................................... 62
6 Drives ............................................................................................................................................................. 63
Identifying installed drives .................................................................................................................. 63
Handling drives ................................................................................................................................... 63
Improving hard drive performance ..................................................................................................... 64
Using Disk Defragmenter ................................................................................................... 64
Using Disk Cleanup ........................................................................................................... 64
Using HP ProtectSmart Hard Drive Protection ................................................................................... 64
Identifying HP ProtectSmart Hard Drive Protection status ................................................ 65
Using HP ProtectSmart Hard Drive Protection software .................................................... 65
Replacing the hard drive .................................................................................................................... 66
7 External devices ............................................................................................................................................ 71
Using a USB device ........................................................................................................................... 71
Connecting a USB device .................................................................................................. 71
Removing a USB device .................................................................................................... 71
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Using an eSATA device ..................................................................................................................... 72
Connecting an eSATA device ............................................................................................ 72
Removing an eSATA device .............................................................................................. 72
8 External media cards .................................................................................................................................... 74
Using Digital Media Slot cards ........................................................................................................... 74
Inserting a digital card ........................................................................................................ 74
Removing a digital card ..................................................................................................... 75
9 Memory modules .......................................................................................................................................... 76
Adding or replacing memory modules ................................................................................................ 76
Adding or replacing a memory module in the expansion memory module slot ................. 76
Upgrading a memory module in the primary memory module slot .................................... 79
10 Security ........................................................................................................................................................ 83
Protecting the computer ..................................................................................................................... 83
Using passwords ................................................................................................................................ 83
Setting passwords in Windows .......................................................................................... 84
Setting passwords in Setup Utility ..................................................................................... 84
Administrator password ..................................................................................... 85
Managing an administrator password ............................................... 85
Entering an administrator password ................................................. 86
Power-on password .......................................................................................... 86
Managing a power-on password ...................................................... 86
Entering a power-on password ......................................................... 86
Using antivirus software ..................................................................................................................... 86
Using firewall software ....................................................................................................................... 87
Installing critical security updates ....................................................................................................... 87
Installing an optional security cable .................................................................................................... 87
Using the fingerprint reader ................................................................................................................ 88
Locating the fingerprint reader ........................................................................................... 88
Registering fingerprints ...................................................................................................... 89
Using your registered fingerprint to log on to Windows ..................................................... 90
11 HP QuickWeb .............................................................................................................................................. 91
Disabling and enabling QuickWeb ..................................................................................................... 91
12 Setup Utility ................................................................................................................................................. 92
Starting Setup Utility ........................................................................................................................... 92
Using Setup Utility .............................................................................................................................. 92
Changing the language of Setup Utility ............................................................................. 92
Navigating and selecting in Setup Utility ............................................................................ 93
ix
Displaying system information ........................................................................................... 93
Restoring default settings in Setup Utility .......................................................................... 93
Exiting Setup Utility ............................................................................................................ 94
Setup Utility menus ............................................................................................................................ 94
Main menu ......................................................................................................................... 94
Security menu .................................................................................................................... 94
System Configuration menu .............................................................................................. 94
Diagnostics menu .............................................................................................................. 95
13 Software updates ........................................................................................................................................ 96
Updating the BIOS ............................................................................................................................. 96
Determining the BIOS version ........................................................................................... 96
Downloading a BIOS update ............................................................................................. 97
Updating programs and drivers .......................................................................................................... 97
14 Backup and Recovery ................................................................................................................................ 99
Creating recovery discs ...................................................................................................................... 99
Backing up your information ............................................................................................................. 100
Using Windows Backup and Restore .............................................................................. 101
Using system restore points ............................................................................................ 101
When to create restore points ......................................................................... 101
Create a system restore point ......................................................................... 101
Restore to a previous date and time ............................................................... 102
Performing a recovery ...................................................................................................................... 102
Recovering from the recovery discs ................................................................................ 102
Recovering from the dedicated recovery partition (select models only) .......................... 102
Index ................................................................................................................................................................. 104
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1Features
Identifying the hardware
Components included with the computer may vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1. Select Start > Control Panel > System and Security.
2. In the System area, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Top components
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the button to turn the
TouchPad on and off.
(2) TouchPad* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.
Then, right-click the icon representing your device, and select Mouse settings.
Identifying the hardware 1
Lights
Component Description
(1)
(2)
(3) Wireless light
(4) Caps lock light White: Caps lock is on.
(5)
(6) Fingerprint reader light
Power light
Mute light Amber: Speaker sound is off.
TouchPad light Amber: TouchPad is disabled.
White: Power is on.
●
Blinking White: The computer is in the Sleep state.
●
NOTE: Another power light is located on the left side of the computer.
White: An integrated wireless device, such as a wireless local area
●
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: Wireless devices are enabled at the factory.
Amber: All wireless devices are off.
●
White: Fingerprint read is good.
●
Amber: Fingerprint read is bad.
●
2 Chapter 1 Features
Power button and fingerprint reader
Component Description
(1) Power button*
(2) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button briefly to initiate
●
Sleep.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
logon.
Identifying the hardware 3
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Displays system information when pressed in combination with
the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Action keys Execute frequently used functions.
4 Chapter 1 Features
Front components
Component Description
(1) Digital Media Slot Supports the following optional digital card formats:
(2) Speakers (2) Produce sound.
Right-side components
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
(standard and large size)
xD-Picture Card (XD)
●
Component Description
(1) Optical drive light
(2) Optical drive Reads/writes optical discs.
(3)
(4) Battery light
(5)
USB ports (2) Connect optional USB devices.
Power connector Connects an AC adapter.
On: The optical drive is being accessed.
●
Off: The optical drive is idle.
●
White: The computer is connected to external
●
power and the battery is fully charged.
Amber: The computer is connected to external
●
power and the battery is charging.
Blinking: A battery that is the only available
●
power source has reached a low battery level.
When the battery reaches a critical battery
level, the battery light continues to blink.
Identifying the hardware 5
Left-side components
Component Description
(1)
(2)
(3)
(4)
(5)
(6)
(7) Vents (3) Enable airflow to cool internal components.
Security cable slot Attaches an optional security cable to the
computer.
NOTE: The security cable is designed to act as
a deterrent, but it may not prevent the computer
from being mishandled or stolen.
External monitor port Connects an optional external display, such as a
Audio-in (microphone) jack Connects an optional computer headset
Audio-out (headphone) jack Produces sound when connected to optional
Drive light
Power light
monitor or projector, to the computer.
microphone, stereo array microphone, or
monaural microphone.
powered stereo speakers, headphones, ear buds,
a headset, or television audio.
White: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive
●
Protection has temporarily parked the hard
drive.
On: Power is on.
●
Blinking: The computer is in the Sleep state.
●
NOTE: Another power light is located next to the
power button.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to
cycle on and off during routine operation.
(8) RJ-45 (network) lights
(9)
6 Chapter 1 Features
White: The network is connected.
●
Amber: The network is showing activity.
●
RJ-45 (network) jack Connects a network cable.
Component Description
(10) HDMI port Connects an optional HDMI device.
(11) Combo eSATA/USB port Connects an optional USB device or high-
Display components
performance eSATA component, such as an
eSATA external hard drive.
Component Description
(1) Internal display switch Turns off the display if the display is closed while the power is on.
(2) Webcam light White: The webcam is in use.
(3) Webcam Records video and captures still photographs.
(4) Internal microphone Records sound.
Identifying the hardware 7
Bottom components
Component Description
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Vents (6) Enable airflow to cool internal components.
(4) Hard drive bay Holds the hard drive.
(5) Memory/wireless module compartment Holds a wireless LAN module, a wireless WAN module, and
Wireless antennas
On select computer models, at least two antennas send and receive signals from one or more
wireless devices. These antennas are not visible from the outside of the computer.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
memory modules.
NOTE: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.
8 Chapter 1 Features
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wireless
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the
Notices
that applies to your country or region. These notices are located in Help and Support.
local area networks (WLANs).
wide-area networks (WWANs).
Regulatory, Safety and Environmental
Identifying the hardware 9
Additional hardware components
Component Description
(1) Power cord* Connects an AC adapter to an AC outlet.
(2) AC adapter Converts AC power to DC power.
Labels
The labels affixed to the computer provide information needed when troubleshooting system
problems or traveling internationally with the computer.
●
(3) Battery* Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by region and country.
Service tag—Provides important information including:
The service tag label is affixed to the bottom of the computer. When contacting technical
support, have this information available.
Item Component Description
(1) Product name This is the product name affixed to the front of the computer.
10 Chapter 1 Features
Item Component Description
(2) Serial number This is an alphanumeric identifier that is unique to each
product.
(3) Product number This is an alphanumeric identifier that provides specific
information about the hardware components. The product
number helps a service technician to determine what
components and parts are needed.
(4) Warranty period The duration (in years) of the warranty period for this
computer.
(5) Model description (select
models only)
Microsoft Certificate of Authenticity—Contains the Windows Product Key. You might need the
●
This is an alphanumeric identifier that you use to locate
documents, drivers, and support for your computer.
Product Key to update or troubleshoot the operating system. This certificate is affixed to the
bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
Wireless certification label(s) (select models only)—Provides information about optional wireless
●
devices and the approval markings of some of the countries or regions where the devices have
been approved for use. An optional device might be a wireless local area network (WLAN)
device or an optional Bluetooth device. If the computer model includes one or more wireless
devices, one or more certification labels are included with the computer. You might need this
information when traveling internationally. Wireless certification labels are affixed inside the
battery bay.
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
●
Circuit Card Identifier) of the SIM. This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
●
number of the HP Mobile Broadband Module. This label is located inside the battery bay.
Labels 11
2Networking
Using wireless devices
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, each mobile wireless device communicates with a wireless router or a
wireless access point.
HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides
●
access to information wherever mobile network operator service is available. In a WWAN, each
mobile device communicates to a mobile network operator’s base station. Mobile network
operators install networks of base stations (similar to cell phone towers) throughout large
geographic areas, effectively providing coverage across entire states, regions, or even countries.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
Computers with WLAN devices support one or more of the following IEEE industry standards:
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
●
frequency of 2.4 GHz.
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An
●
802.11g WLAN device is backward compatible with 802.11b devices, so they can operate on the
same network.
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
●
NOTE: 802.11a is not compatible with 802.11b and 802.11g.
802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it
●
backward compatible with 802.11a, b, and g.
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Identifying wireless and network status icons
Icon Name Description
Wireless (connected) Identifies the location of the wireless light and the wireless
action key on the computer. Also identifies the Wireless
Assistant software on the computer and indicates that one
or more of the wireless devices are on.
Wireless (disconnected) Identifies the Wireless Assistant software on the computer
12 Chapter 2 Networking
and indicates that all of the wireless devices are off.
Icon Name Description
Wired network (connected) Indicates that one or more of your network drivers are
installed and one or more network devices are connected
to the network.
Wired network (disabled/disconnected) Indicates that one or more of your network drivers are
installed, all network devices or all wireless devices are
disabled in Windows Control Panel, and no network
devices are connected to a wired network.
Network (disabled/disconnected) Indicates that one or more of your network drivers are
installed, no wireless connections are available or all
wireless network devices are disabled by the wireless
action key or Wireless Assistant, and no network devices
are connected to a wired network.
Network (connected) Indicates that one or more of your network drivers are
installed, one or more network devices are connected to a
wireless network, and one or more network devices are
connected to a wired network.
Network (disconnected) Indicates that one or more of your network drivers are
installed and wireless connections are available, but no
network devices are connected to a wired or wireless
network.
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless action key
●
HP Wireless Assistant software
●
Operating system controls
●
Using the wireless action key
The computer has a wireless action key, one or more wireless devices, and a wireless light. All of the
wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when
you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is amber, all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless action key to turn
on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled
through HP Wireless Assistant software.
Using HP Wireless Assistant software
A wireless device can be turned on or off using HP Wireless Assistant software. If a wireless device is
disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using
Wireless Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
Using wireless devices 13
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of
the notification area, and position the mouse pointer over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change
Wireless Assistant properties:
1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of
Windows Mobility Center.
3. Click Properties.
4. Select the check box next to HP Wireless Assistant icon in notification area.
5. Click Apply.
6. Click Close.
For more information, refer to the Wireless Assistant software Help:
1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2. Click the Help button.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows provides the Network and Sharing Center that allows you to set
up a connection or network, connect to a network, manage wireless networks, and diagnose and
repair network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >
Network and Sharing Center.
For more information, select Start > Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
wireless router
and
wireless access point
are often used interchangeably.
14 Chapter 2 Networking
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
●
an Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
The wireless computer (3)
●
The following illustration shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or
your ISP.
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil
casual eavesdropping rather than more powerful forms of attack—it is essential to understand that
WLANs are vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security.
New technologies are being developed by wireless manufacturers and hotspot service providers that
make the public environment more secure and anonymous. If you are concerned about the security of
your computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. The common security levels are Wi-Fi Protected Access
(WPA)-Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside
the network, other WLAN devices can pick up unprotected signals and either connect to your network
(uninvited) or capture information being sent across it. However, you can take precautions to protect
your WLAN:
Use a wireless transmitter with built-in security
●
Many wireless base stations, gateways, or routers provide built-in security features, such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect
your network from the most common wireless security risks.
Work behind a firewall
●
A firewall is a barrier that checks both data and requests for data that are sent to your network,
and discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
Use wireless encryption
●
Using a WLAN 15
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that
works best for your network security:
Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts
◦
all network data before it is transmitted using a WEP key. Usually, you can allow the
network to assign the WEP key. Alternatively, you can set up your own key, generate a
different key, or choose other advanced options. Without the correct key, others will not be
able to use the WLAN.
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt
◦
data that is transmitted over the network. However, instead of using one static security key
for encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to
dynamically generate a new key for every packet. It also generates different sets of keys for
each computer on the network.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is
amber, press the wireless action key.
2. Click the network icon in the notification area, at the far right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security key,
which is a security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the network you want to connect to, click Open Network and
Sharing Center, and then click Set up a new connection or network. A list of options is
displayed. You can choose to manually search for and connect to a network or to create a new
network connection.
After the connection is made, place the mouse pointer over the network icon in the notification area,
at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
More information about using a WLAN is available through the following resources:
Information from your ISP and the manufacturer's instructions included with your wireless router
●
and other WLAN equipment
Information and Web site links provided in Help and Support
●
For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public
WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check
with each public WLAN location for cost and connection requirements.
For additional information on connecting your computer to a corporate WLAN, contact your network
administrator or IT department.
16 Chapter 2 Networking
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to
connect to your WLAN.
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to
access the Internet from more places and over larger areas than it can by using WLANs. Using
HP Mobile Broadband requires a network service provider (called a
in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to
mobile phone voice coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to
stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on
the road or outside the range of Wi-Fi hotspots.
HP Mobile Broadband supports UNDP (Universal Notebook Data Platform), which enables data
connectivity for notebook computers.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label inside the battery bay of your computer.
Some mobile network operators require the use of a subscriber identity module (SIM). A SIM contains
basic information about you, such as a personal identification number (PIN), as well as network
information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not
preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer,
or the mobile network operator may provide it separately from the computer.
mobile network operator
), which
For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a
SIM” sections in this chapter.
For information on HP Mobile Broadband and how to activate service with a preferred mobile network
operator, refer to the HP Mobile Broadband information included with your computer. For additional
information, see the HP Web site at
Inserting a SIM
CAUTION: When inserting a SIM, position the card with the slanted corner as shown in the
illustration. If a SIM is inserted backwards or upside down, the battery may not snap into place
properly and could damage the SIM and the SIM connector.
To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM:
1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn
the computer on by pressing the power button. Then, shut down the computer through the
operating system.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
http://www.hp.com/go/mobilebroadband (United States only).
Using HP Mobile Broadband (select models only) 17
6. Remove the battery.
7. Insert the SIM card into the slot.
8. Replace the battery.
NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.
9. Turn the computer right-side up, and then reconnect external power and external devices.
10. Turn on the computer.
Removing a SIM
To remove a SIM:
1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn
the computer on by pressing the power button. Then, shut down the computer through the
operating system.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
6. Remove the battery.
18 Chapter 2 Networking
7. Push in on the SIM card (1) to release it, and then remove the SIM card (2).
8. Replace the battery.
9. Turn the computer right-side up, and then reconnect external power and external devices.
10. Turn on the computer.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are
connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the
computers, the other computers may not be able to connect to the Internet using the Bluetooth
network.
The strength of Bluetooth is in synchronizing information transfers between your computer and
wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently
connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth
and the Windows operating system.
Using Bluetooth wireless devices 19
Troubleshooting wireless connection problems
Some possible causes for wireless connection problems include the following:
Network configuration (SSID or security) has been changed.
●
Wireless device is not installed correctly or has been disabled.
●
Wireless device or router hardware has failed.
●
Wireless device encountered interference from other devices.
●
NOTE: Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, you may add
wireless networking capability to the computer by purchasing a wireless networking device.
Before working your way through the sequence of possible solutions to your network connection
problem, be sure that device drivers are installed for all wireless devices.
Use the procedures in this chapter to diagnose and repair a computer that does not connect to the
network you want to use.
Cannot connect to a WLAN
If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly
installed on your computer:
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
1. Select Start > Control Panel > System and Security.
2. In the System area, click Device Manager.
3. Click the arrow next to Network adapters to expand the list and show all adapters.
4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may
include the terms
If no WLAN device is listed, either your computer does not have an integrated WLAN device, or
the driver of the WLAN device is not properly installed.
For more information on troubleshooting WLANs, refer to the Web site links provided in Help and
Support.
wireless, wireless LAN, WLAN, Wi-Fi
Cannot connect to a preferred WLAN network
Windows can automatically repair a corrupted WLAN connection:
If there is a network icon in the notification area, at the far right of the taskbar, right-click the
●
icon, and then click Troubleshoot problems.
Windows resets your network device and attempts to reconnect to one of the preferred
networks.
If there is no network icon in the notification area, follow these steps:
●
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
, or
802.11
.
2. Click Troubleshoot problems and select the network you wish to repair.
20 Chapter 2 Networking
Network icon is not displayed
If the network status icon is not displayed in the notification area after you configure the WLAN, the
software driver is either missing or corrupted. A Windows “Device not Found” error message may
also be displayed. The driver must be reinstalled.
Get the latest version of the WLAN device software and drivers for your computer from the HP Web
http://www.hp.com. If the WLAN device you are using was purchased separately, consult the
site at
manufacturer's Web site for the latest software.
To get the latest version of the WLAN device software for your computer, follow these steps:
1. Open your Web browser and go to
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number
in the Search box.
4. Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's
Web site for the latest software.
http://www.hp.com/support.
Current WLAN network security codes are unavailable
If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network.
The SSID and network key are alphanumeric codes that identify your computer to the network.
For a network connected to your personal wireless router, review the router user guide for
●
instructions on setting up the same codes on both the router and the WLAN device.
For a private network, such as a network in an office or at a public Internet chat room, contact
●
the network administrator to obtain the codes, and then enter the codes when prompted to do
so.
Some networks change the SSID or network keys used in their routers or access points on a
regular basis to improve security. You must change the corresponding code in your computer
accordingly.
If you are provided with new wireless network keys and SSID for a network, and if you have
previously connected to that network, follow these steps to connect to the network:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs
are active, several are displayed.
3. Select the network in the list, right-click the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure
that the router or access point is operating.
4. Click the Security tab and enter the correct wireless encryption data into the Network security
key box.
5. Click OK to save these settings.
Troubleshooting wireless connection problems 21
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
Move your computer closer to the wireless router or access point.
●
Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be
●
sure that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs
are active, several are displayed.
3. Click a network, and then click Remove.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details,
refer to the router manufacturer's instructions.
Connecting to a local area network (LAN)
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased
separately). If the network cable contains noise suppression circuitry (1), which prevents interference
from TV and radio reception, orient the circuitry end of the cable (2) toward the device.
To connect the network cable:
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
1. Plug the network cable into the network jack (1) on the computer.
22 Chapter 2 Networking
2. Plug the other end of the cable into a network wall jack (2).
Connecting to a local area network (LAN) 23
3 Pointing devices and keyboard
Using pointing devices
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse.
Using the TouchPad
Turning the TouchPad on and off
The TouchPad is turned on at the factory. To turn the TouchPad off or on, quickly double-tap the
TouchPad on/off button.
NOTE: The TouchPad is on when the TouchPad on/off button is off.
Navigating
To move the pointer, touch and slide your finger across the TouchPad in the direction you want the
pointer to go. Use the left and right TouchPad buttons like the corresponding buttons on an external
mouse. To scroll up and down using the TouchPad, touch and slide your finger up or down over the
TouchPad.
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the
TouchPad before starting to scroll.
24 Chapter 3 Pointing devices and keyboard
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Using pointing devices 25
Using TouchPad gestures
The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place
two fingers on the TouchPad at the same time as described in the following sections.
The TouchPad gestures described in this section are enabled at the factory. To disable or reenable
these gestures:
1. Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and
then click the Device Settings tab.
2. Select the device, and then click Settings.
3. Select the gesture that you want to disable or reenable.
4. Click Apply, and then click OK.
NOTE: Your computer also supports additional TouchPad features that are disabled at the
factory. To view and enable these features, click the Synaptics icon in the notification area, at
the far right of the taskbar, and then click the Device Settings tab. Select the device, and then
click Settings.
Scrolling
Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers slightly
apart on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed.
Pinching/Zooming
Pinching allows you to zoom in or out on items such as PDFs, images, and photos.
To pinch:
Zoom in by placing two fingers together on the TouchPad, and then moving them apart to
●
gradually increase the object’s size.
Zoom out by placing two fingers apart on the TouchPad, and then moving them together to
●
gradually decrease the object’s size.
26 Chapter 3 Pointing devices and keyboard
Connecting an external mouse
You can connect an external USB mouse to the computer using one of the USB ports on the
computer. A USB mouse can also be connected to the system using the ports on an optional docking
device or expansion product.
Using the action keys
Action keys are customized actions that are assigned to specific keys at the top of the keyboard.
To use an action key, press and hold this key to activate the assigned action.
NOTE: Depending on the application you are using, pressing fn and one of the action keys will open
a specific shortcut menu within that application.
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility
(BIOS) and revert back to pressing the fn key and one of the function keys to activate the assigned
function.
Icon Action Description
Help and Support Opens Help and Support, which provides information about your Windows operating
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting and links to support
specialists.
Screen brightness down Decreases the screen brightness level incrementally when you hold down this key.
Using the action keys 27
Icon Action Description
Screen brightness up Increases the screen brightness level incrementally when you hold down this key.
Switch screen image Switches the screen image among display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from computer display to monitor display to simultaneous display on
both the computer and the monitor.
Most external monitors receive video information from the computer using the
external VGA video standard. The f4 action key can also alternate images among
other devices that are receiving video information from the computer.
Previous track/section Plays the previous track of an audio CD or the previous section of a DVD or a BD.
Play/pause Plays, pauses, or resumes an audio CD, a DVD, or a BD.
If an audio CD, a DVD, or a BD is not playing, press this key to begin or
●
resume the play.
If an audio CD, a DVD, or a BD is playing, press this key to pause the play.
●
Stop Stops audio or video playback of a CD, a DVD, or a BD.
Next track/section Plays the next track of an audio CD or the next section of a DVD or a BD.
Decrease volume Decreases speaker sound incrementally when you hold down this key.
Increase volume Increases speaker sound incrementally when you hold down this key.
Mute/restore volume Mutes or restores speaker sound.
Wireless Turns the wireless feature on or off.
Using the hotkeys
Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the arrow keys (3).
NOTE: This key does not establish a wireless connection. To establish a wireless
connection, a wireless network must be set up.
28 Chapter 3 Pointing devices and keyboard
Icon Function Hotkey Description
Display system information fn+esc Displays information about system hardware components
and the system BIOS version number.
Scroll up fn+up arrow Scrolls the page up.
Scroll down fn+down arrow Scrolls the page down.
Go home fn+left arrow Returns the cursor to the beginning of the line where the
cursor is located or returns to the beginning of the
document.
Go to the end fn+right arrow Places the cursor at the end of the line or scrolls to the end
of the document.
To use a hotkey command, follow either of these steps:
Briefly press the fn key, and then briefly press the second key of the hotkey command.
●
– or –
Press and hold down the fn key, briefly press the second key of the hotkey command, and then
●
release both keys at the same time.
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used
to blow air around and under the keys to loosen and remove debris.
Cleaning the TouchPad and keyboard 29
30 Chapter 3 Pointing devices and keyboard
4 Multimedia
Multimedia features
Your computer includes multimedia features that allow you to listen to music, watch movies, and view
pictures. Your computer may include the following multimedia components:
Optical drive for playing audio and video discs
●
Integrated speakers for listening to music
●
Integrated microphone for recording your own audio
●
Integrated webcam that allows you to capture and share video
●
Preinstalled multimedia software that allows you to play and manage your music, movies, and
●
pictures
Multimedia action keys that provide fast access to multimedia tasks
●
NOTE: Your computer may not include all of the components listed.
The following sections explain how to identify and use the multimedia components included with your
computer.
Identifying your multimedia components
The following illustration and table describe the multimedia features of the computer.
Multimedia features 31
Component Description
(1) Webcam light Turns on when video software accesses the webcam.
(2) Webcam Records video and captures still photographs.
(3) Internal microphone Records sound.
(4) Decrease volume action key To decrease the volume, press the f9 action key.
(5) Increase volume action key To increase the volume, press the f10 action key.
(6) Mute/restore volume action key To mute or restore the volume, press the f11 action key.
(7) Speakers (2) Produce sound.
(8) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the
and Environmental Notices
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
.
Regulatory, Safety
(9) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
32 Chapter 4 Multimedia
array microphone, or monaural microphone.
Using the media activity functions
The media activity action keys control the play of an audio CD, a DVD, or a BD that is inserted into
the optical drive.
Using the media activity action keys
Media activity is controlled by the f5, f6, f7, and f8 action keys.
When an audio CD, a DVD, or a BD is not playing, press the f6 action key (2) to play the disc.
●
When an audio CD, a DVD, or a BD is playing, use the following action keys:
●
To pause or resume playing the disc, press the f6 action key (2).
◦
To stop the disc, press the f7 action key (3).
◦
To play the previous track of an audio CD or the previous section of a DVD or BD, press
◦
the f5 action key (1).
To play the next track of an audio CD or the next section of a DVD or BD, press the f8
◦
action key (4).
Multimedia software
The computer includes preinstalled multimedia software. Some computer models also include
additional multimedia software on an optical disc.
Depending on the hardware and software included with the computer, the following multimedia tasks
may be supported:
Playing digital media, including audio and video CDs, DVDs, and BDs, and Internet radio
●
Creating or copying data CDs
●
Creating, editing, and burning audio CDs
●
Creating, editing, and burning a video or movie to a DVD or video CD
●
Multimedia software 33
CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:
Before writing to a disc, connect the computer to a reliable external power source. Do not write to a
disc while the computer is running on battery power.
Before writing to a disc, close all open programs except the disc software you are using.
Do not copy directly from a source disc to a destination disc or from a network drive to a destination
disc. Instead, copy from a source disc or network drive to your hard drive, and then copy from your
hard drive to the destination disc.
Do not use the computer keyboard or move the computer while the computer is writing to a disc. The
write process is sensitive to vibration.
NOTE: For information about using software included with the computer, refer to the software
manufacturer's instructions that may be provided on disc, as online Help files, or on the software
manufacturer's Web site.
Opening preinstalled multimedia software
1. Select Start > All Programs.
2. Click the program that you want to open.
Using HP MediaSmart software
Your computer has preinstalled HP MediaSmart software. MediaSmart turns your computer into a
mobile entertainment center. You can enjoy music and DVD and BD movies. You can also view
Internet TV, and manage and edit your photo collections.
MediaSmart includes the following features:
With an Internet connection, play classic oldies, choose from a range of TV shows and channels,
●
and watch the HP-TV channel streamed in full-screen.
Photo and video upload support:
●
Upload your photos to an Internet photo service, such as Snapfish.
◦
Upload your home videos directly to YouTube.
◦
Upload videos you created with the webcam to the Internet.
◦
Pandora Internet radio (North America only)—Listen to music selected just for you, streamed
●
from the Internet.
To start MediaSmart:
Double-click the MediaSmart icon in the taskbar.
▲
Using other multimedia software
Select Start > All Programs, and then open the multimedia program you want to use. For
▲
example, if you want to use Windows Media Player to play an audio CD, click Windows Media
Player.
– or –
1. Insert a disc into the optical drive.
An AutoPlay dialog box opens.
2. Click a multimedia task from the list, and then choose the software you want to use for that task.
34 Chapter 4 Multimedia
Installing multimedia software from a disc
1. Insert the disc into the optical drive.
2. When the installation wizard opens, follow the on-screen instructions.
3. Restart the computer if prompted to do so.
Audio
Your computer enables you to use a variety of audio features:
Play music using your computer speakers and/or connected external speakers
●
Record sound using the internal microphone or connect an external microphone
●
Download music from the Internet
●
Create multimedia presentations using audio and images
●
Transmit sound and images with instant messaging programs
●
Stream radio programs (select models only)
●
Create or “burn” audio CDs (select models only)
●
Connecting external audio devices
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the
Environmental Notices
To connect external devices such as external speakers, headphone, or a microphone, refer to the
information provided with the device. For best results, remember the following tips:
Be sure that the device cable is securely connected to the correct jack on your computer. (Cable
●
connectors are normally color-coded to match the corresponding jacks on the computer.)
Be sure to install any drivers required by the external device.
●
NOTE: A driver is a required program that acts like a translator between the device and the
programs that use the device.
.
Checking your audio functions
To check the system sound on your computer, follow these steps:
1. Right-click the Volume icon on the taskbar, and then select Sounds.
– or –
Select Start > Control Panel > Hardware and Sound > Sound.
2. When the Sound window opens, click the Sounds tab. Under Program Events, select any
sound event, such as a beep or alarm, and click the Test button.
Regulatory, Safety and
You should hear sound through the speakers or through connected headphones.
Audio 35
To check the record functions of the computer, follow these steps:
1. Select Start > All Programs > Accessories > Sound Recorder.
2. Click Start Recording and speak into the microphone. Save the file to your desktop.
3. Open Windows Media Player or MediaSmart and play back the sound.
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware
and Sound > Sound.
Using the audio-out (headphone) jack
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the
Environmental Notices
CAUTION: To prevent possible damage to an external device, do not plug a single sound channel
(monaural) connector into the headphone jack.
In addition to connecting headphones, the headphone jack is used to connect the audio-out function
of an audio device such as external powered speakers or a stereo system.
When connecting a device to the headphone jack, use only a 3.5-mm stereo plug.
.
Regulatory, Safety and
When a device is connected to a headphone jack, the speakers are disabled.
Using the audio-in (microphone) jack
The computer is equipped with a stereo microphone jack that supports an optional stereo array or
monaural microphone. Using sound recording software with external microphones allows for stereo
recordings.
When connecting a microphone to the microphone jack, use a microphone with a 3.5-mm plug.
Video
Your computer enables you to use a variety of video features:
Watch movies
●
Play games over the Internet
●
Edit pictures and video and create presentations
●
Connect external video devices
●
Watch TV over the Internet, or watch, record, and pause live TV using a TV tuner accessory
●
(purchased separately)
Using the external monitor port
The external monitor port connects an external display device, such as an external monitor or a
projector, to the computer.
36 Chapter 4 Multimedia
To connect a display device, connect the device cable to the external monitor port.
▲
NOTE: If a properly connected external display device does not display an image, press f4 to
transfer the image to the device. Repeatedly pressing f4 alternates the screen image between the
computer display and the device.
Connecting an HDMI device
The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects
the computer to an optional video or audio device, such as a high-definition television, or any
compatible digital or audio component.
NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased
separately).
The computer can support one HDMI device connected to the HDMI port, while simultaneously
supporting an image on the computer display or any other supported external display.
Video 37
To connect a video or audio device to the HDMI port:
1. Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the video device, according to the device manufacturer’s
instructions.
3. Press the f4 action key on the computer to switch the image between the display devices
connected to the computer.
Configuring audio for HDMI (select models only)
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
HDMI port on your computer. Then, configure the default audio playback device as follows:
1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then
click Playback devices.
2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3. Click Set Default, and then click OK.
To return audio to the computer speakers, follow these steps:
1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then
click Playback devices.
2. On the Playback tab, click Speakers.
3. Click Set Default, and then click OK.
Optical drive
Depending on the type of optical drive and software installed in your computer, the optical drive plays,
copies, and creates CDs, DVDs, or BDs.
Identifying the installed optical drive
Select Start > Computer.
▲
38 Chapter 4 Multimedia
Using optical discs (CDs, DVDs, and BDs)
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs
store information, such as music, photos, and movies. DVDs have a higher storage capacity than
CDs.
Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD)
drive, it can also read BDs.
NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives
are not necessarily all of the supported optical drives.
Some optical drives can also write to optical discs, as described in the following table.
Optical drive type Write to CD-RWWrite to
DVD-ROM Drive No No No No No
DVD±R SuperMulti DL
LightScribe Drive*
Blu-ray ROM DVD±R
SuperMulti DL Drive*
Blu-ray R/RE DVD+/RW SuperMulti DL
Drive*
*Double-layer discs can store more data than single-layer discs. However, double-layer discs burned with this drive may not
be compatible with many single-layer DVD drivers and players.
†
LightScribe discs must be purchased separately. LightScribe creates a grayscale image similar to black-and-white
photography.
†
Yes Yes Yes Yes No
Yes Yes Yes No No
Yes Yes Yes No Yes
DVD±RW/
R
Write to DVD±R DL Write label to
CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or
video playback functionality, do not initiate Sleep or Hibernation while reading a CD, DVD, or BD, or
writing to a CD or DVD.
Selecting the right disc (CDs, DVDs, and BDs)
LightScribe CD or
Write to BD R/RE
DVD ±RW/R
An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are
also used for commercial audio recordings and are convenient for your personal storage needs.
DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs
are the same form factor as CDs, but have a much higher storage capacity.
NOTE: The optical drive on your computer may not support all the types of optical discs discussed
in this section.
CD-R discs
Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone.
Typical uses include the following:
●
●
●
Distributing large presentations
Sharing scanned and digital photos, video clips, and written data
Making your own music CDs
Optical drive 39
Keeping permanent archives of computer files and scanned home records
●
Offloading files from your hard drive to free up disk space
●
After data is recorded, it cannot be erased or written over.
CD-RW discs
Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated
frequently. Typical uses include the following:
Developing and maintaining large documents and project files
●
Transporting work files
●
Making weekly backups of hard drive files
●
Updating photos, video, audio, and data continuously
●
DVD±R discs
Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it
cannot be erased or written over.
DVD±RW discs
Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This
type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that
cannot be changed.
LightScribe DVD+R discs
Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs
are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled
drive and LightScribe software, you can write data to the disc, and then add a designer label to the
outside of the disc.
Blu-ray Discs (BDs)
BD is a high-density optical disc format for the storage of digital information, including high-definition
video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the storage capacity of a single-layer
DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the storage capacity of a
dual-layer DVD at 8.5 GB.
Typical uses include the following:
Storage of large amounts of data
●
High-definition video playback and storage
●
Video games
●
NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection,
compatibility and/or performance issues may arise, which do not constitute defects in the product.
Flawless playback on all systems is not guaranteed.
Playing a CD, DVD, or BD
1. Turn on the computer.
2. Press the release button (1) on the drive bezel to release the disc tray.
40 Chapter 4 Multimedia
3. Pull out the tray (2).
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6. Close the disc tray.
If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box
opens. It prompts you to select how you want to use the media content.
NOTE: For best results, be sure that your AC adapter is plugged into an external power source
while playing a BD.
Configuring AutoPlay
1. Select Start > Default Programs > Change AutoPlay settings.
2. Confirm that the Use AutoPlay for all media and devices check box is selected.
3. Click Choose a default, and then select one of the available options for each media type listed.
4. Click Save to confirm your selections.
NOTE: For more information about AutoPlay, refer to Help and Support.
Changing DVD region settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect
copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region
setting on your DVD drive.
CAUTION: The region settings on your DVD drive can be changed only 5 times.
The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
The number of region changes remaining is displayed on the DVD Region tab.
Optical drive 41
To change settings through the operating system:
1. Select Start > Computer > System properties.
2. In the left pane, click Device Manager.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Windows Help and Support
for more information.
3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list.
4. Right-click the DVD drive for which you want to change region settings, and then click
Properties.
5. Make the desired changes on the DVD Region tab.
6. Click OK.
Observing the copyright warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not
use this computer for such purposes.
Copying a CD or DVD
1. Select Start > All Programs > CyberLink DVD Suites > Power2Go.
2. Insert the disc you want to copy into the optical drive.
3. Click the Copy Disc icon located towards the top of the screen, and then click Copy Disc
located on the left-side of the screen.
Power2Go reads the source disc and copies the data to a temporary folder on your hard drive.
4. When prompted, remove the source disc from the optical drive and insert a blank disc into the
drive.
After the information is copied, the disc you created ejects automatically.
Creating (burning) a CD, DVD, or BD
CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,
to make unauthorized copies of copyright-protected material, including computer programs, films,
broadcasts, and sound recordings. Do not use this computer for such purposes.
If your optical drive is a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as
Windows Media Player to burn data and audio files, including MP3 and WAV music files.
Observe the following guidelines when burning a CD, DVD, or BD:
Before burning a disc, save and close any open files and close all programs.
●
A CD-R or DVD-R is usually best for burning audio files because after the information is copied,
●
it cannot be changed.
Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.
●
A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video
●
recordings before you burn them to a CD or DVD that cannot be changed.
42 Chapter 4 Multimedia
DVD players used in home systems usually do not support all DVD formats. Refer to the user
●
guide that came with your DVD player for a list of supported formats.
An MP3 file uses less space than other music file formats, and the process for creating an MP3
●
disc is the same as the process for creating a data file. MP3 files can be played only on MP3
players or on computers with MP3 software installed.
To burn a CD, DVD, or BD, follow these steps:
1. Download or copy the source files into a folder on your hard drive.
2. Insert a blank disc into the optical drive.
3. Select Start > All Programs and the name of the software you want to use.
4. Select the kind of disc you want to create—data, audio, or video.
5. Right-click Start, click Open Windows Explorer, and navigate to the folder where the source
files are stored.
6. Open the folder, and then drag the files to the drive that contains the blank disc.
7. Initiate the burning process as directed by the program you have selected.
NOTE: You cannot create an audio DVD with CyberLink Power2Go.
For specific instructions, refer to the software manufacturer's instructions. These instructions may be
provided with the software, on disc, or on the manufacturer's Web site.
Removing an optical disc (CD, DVD, or BD)
1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out
the tray (2) until it stops.
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3. Close the disc tray and place the disc in a protective case.
Optical drive 43
Troubleshooting
The following sections describe several common issues and resolutions.
The optical disc tray does not open for removal of a CD, DVD, or BD
1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until
it stops.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
The computer does not detect the optical drive
If Windows does not detect an installed device, the device driver software may be missing or
corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is
listed in the Device Manager utility.
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to
show all of the installed drives.
4. Right-click the optical device listing to perform the following tasks:
Update driver software.
●
Disable.
●
Uninstall.
●
44 Chapter 4 Multimedia
Scan for hardware changes. Windows scans your system for installed hardware and installs
●
any required drivers.
Click Properties to see if the device is working properly:
●
The Properties window provides details about the device to help you troubleshoot
◦
issues.
Click the Driver tab to update, disable, or uninstall drivers for this device.
◦
Preventing playback disruptions
To reduce the possibility of playback disruption:
Save your work and close all open programs before playing a CD, DVD, or BD.
●
Do not connect or disconnect hardware while playing a disc.
●
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message
asking if you want to continue. If this message is displayed, click No. After you click No, the computer
may behave in either of the following ways:
Playback may resume.
●
– or –
The playback window in the multimedia program may close. To return to playing the CD, DVD,
●
or BD, click the Play button in your multimedia program to restart the disc. In rare cases, you
may need to exit the program, and then restart it.
A disc does not play
Save your work and close all open programs before playing a CD, DVD, or BD.
●
Log off the Internet before playing a CD, DVD, or BD.
●
Be sure that you insert the disc properly.
●
Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
●
Wipe from the center of the disc to the outer edge.
Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
●
available at many electronics stores.
Disable Sleep mode before playing the disc.
●
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning
message asking if you want to continue. If this message is displayed, click No. After you click
No, the computer may behave in either of the following ways:
Playback may resume.
◦
Optical drive 45
– or –
The playback window in the multimedia program may close. To return to playing the disc,
◦
click the Play button in your multimedia program to restart the disc. In rare cases, you may
need to exit the program, and then restart it.
Increase system resources:
●
Turn off printers and scanners, and unplug cameras and portable handheld devices.
◦
Disconnecting these Plug and Play devices frees up valuable system resources and results
in better playback performance.
Change desktop color properties. Because the human eye cannot easily tell the difference
◦
between colors beyond 16 bits, you should not notice any loss of color while watching a
movie if you lower system color properties to 16-bit color, as follows:
1. Right-click on a blank area of the computer desktop, and select Screen resolution.
2. Select Advanced settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
4. Click OK.
A disc does not play automatically
1. Select Start > Default Programs > Change AutoPlay settings.
2. Confirm that the Use AutoPlay for all media and devices check box is selected.
3. Click Save.
A disc should now start automatically when it is inserted into the optical drive.
A movie stops, skips, or plays erratically
Press the Play button. You may have accidentally paused the movie.
●
Clean the disc.
●
Conserve system resources by trying the following suggestions:
●
Log off the Internet.
◦
Change the color properties of the desktop:
◦
1. Right-click on a blank area of the computer desktop, and select Screen resolution.
2. Select Advanced Settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
4. Click OK.
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
◦
46 Chapter 4 Multimedia
A movie is not visible on an external display
1. If both the computer display and an external display are turned on, press the f4 action key one or
more times to switch between the two displays.
2. Configure the monitor settings to make the external display primary:
a. Right-click on a blank area of the computer desktop, and select Screen resolution.
b. Specify a primary display and a secondary display.
NOTE: When using both displays, the movie image will not appear on any display designated
as the secondary display.
To get information about a multimedia question not covered in this guide, go to Start > Help and
Support.
The process of burning a disc does not begin, or it stops before completion
Be sure that all other programs are closed.
●
Turn off Sleep mode and Hibernation.
●
Be sure that you are using the right kind of disc for your drive. See your user guides for more
●
information about disc types.
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
●
to burn the contents to a new disc, and then burn from your hard drive.
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
●
Manager.
A device driver must be reinstalled
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Security. Then, in the System area, click Device
Manager.
3. In the Device Manager window, click the arrow next to the type of driver you want to uninstall
and reinstall (for example, DVD/CD ROMs, Modems, and so on).
4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to
delete the device, but do not restart the computer. Repeat for any other drivers you want to
delete.
5. In the Device Manager window, click Action, and then click Scan for hardware changes.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE: If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7. Try running your program again.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to
update your drivers using the procedures in the following section.
Optical drive 47
Obtaining the latest HP device drivers
1. Open your Web browser, go to
2. Click the option for software and driver downloads, type your computer model number in the
product box, and then press enter.
3. Click your specific product from the models listed.
4. Click the Windows 7 operating system.
5. When the list of drivers is displayed, click an updated driver to open a window containing
additional information.
6. Click Install now to install the updated driver without downloading the file.
– or –
Click Download only to save the file to your computer. When prompted, click Save, and then
select a storage location on your hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and double-click the
file to install.
7. If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.
Obtaining the latest Windows device drivers
You can obtain the latest Windows device drivers by using Windows Update. This feature can be set
to automatically check for and install updates for the Windows operating system and other Microsoft
products.
http://www.hp.com/support, and select your country or region.
To use Windows Update:
1. Select Start > All Programs > Windows Update.
2. Click Check for Updates.
3. Follow the on-screen instructions.
Webcam
Your computer includes an integrated webcam, located at the top of the display. The webcam allows
you to capture and share video.
For optimum performance, observe the following guidelines while using the webcam:
●
●
NOTE: If you have not previously set up Windows Update, you will be prompted to enter
settings before you can check for updates.
If you are having trouble viewing or sending multimedia files to someone on another LAN or
outside your network firewall, temporarily disable the firewall, perform the task you want to
perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the
firewall as necessary, and adjust the policies and settings.
Whenever possible, place bright light sources behind the camera and out of the picture area.
48 Chapter 4 Multimedia
Adjusting webcam properties
You can adjust webcam properties using the Properties dialog box, which is accessible from various
programs that use the integrated camera, usually from a configuration, settings, or properties menu:
Brightness—Controls the amount of light that is incorporated into the image. A higher
●
brightness setting creates a brighter image; a lower brightness setting creates a darker image.
Contrast—Controls the difference between lighter and darker areas on the image. A higher
●
contrast setting intensifies the image; a lower contrast setting maintains more of the original
information’s dynamic range, but leads to a flatter image.
Hue—Controls the aspect of color that distinguishes it from another color (what makes a color
●
red, green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.
Saturation—Controls the strength of color in the final image. A higher saturation setting creates
●
a bolder image; a lower saturation setting creates a more subtle image.
Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a
●
more defined image; a lower sharpness setting creates a softer image.
Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting
●
the gamma of an image allows you to change the brightness values of the middle range of gray
tones without dramatically altering the shadows and highlights. A lower gamma setting makes
grays look black, and makes dark colors even darker.
Backlight Comp—Compensates in cases where a subject with a large amount of background
●
light would otherwise be obscured by blooming or silhouetting.
For information about using the webcam, select Start > Help and Support.
Webcam 49
5 Power management
Setting power options
Using power-saving states
The computer has two power-saving states enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory,
letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an
extended period or if the battery reaches a critical battery level while in the Sleep state, the computer
initiates Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the
computer turns off.
CAUTION: To prevent possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to
a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery
power and 30 minutes of inactivity when running on external power.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
With the computer on, you can initiate Sleep in any of the following ways:
Briefly press the power button.
●
Close the display.
●
Click Start, click the arrow next to the Shut down button, and then click Sleep.
●
You can exit Sleep in any of the following ways:
Briefly press the power button.
●
If the display is closed, open the display.
●
Press a key on the keyboard or button on the remote control (select models only).
●
Activate the TouchPad.
●
When the computer exits Sleep, the power lights turn on and your work returns to the screen where
you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
50 Chapter 5 Power management
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity
when running on either battery power or external power, or when the battery reaches a critical battery
level.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To initiate Hibernation:
Click Start, click the arrow next to the Shut down button, and then click Hibernate.
▲
To exit Hibernation:
Briefly press the power button.
▲
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Using the battery meter
The battery meter is located in the notification area, at the far right of the taskbar. The battery meter
allows you to quickly access power settings, view remaining battery charge, and select a different
power plan.
To display the percentage of remaining battery charge and the current power plan, move the
●
pointer over the battery meter icon.
To access Power Options, or to change the power plan, click the battery meter icon and select
●
an item from the list.
Different battery meter icons indicate whether the computer is running on battery or external power.
The icon also displays a message if the battery has reached a low battery level, critical battery level,
or reserve battery level.
To hide or display the battery meter icon:
1. Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
2. Click Customize notification icons.
3. Under Behaviors, select Show icons and notifications for the Power icon.
4. Click OK.
Using power plans
A power plan is a collection of system settings that manages how the computer uses power. Power
plans can help you conserve power or maximize performance.
You can change power plan settings or create your own power plan.
Viewing the current power plan
Click the battery meter icon in the notification area, at the far right of the taskbar.
▲
– or –
Select Start > Control Panel > System and Security > Power Options.
Setting power options 51
Selecting a different power plan
Click the battery meter icon in the notification area, and then select a power plan from the list.
▲
– or –
Select Start > Control Panel > System and Security > Power Options, and then select a
power plan from the list.
Customizing power plans
1. Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2. Select a power plan, and then click Change plan settings.
3. Change the settings as needed.
4. To change additional settings, click Change advanced power settings and make your
changes.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1. Select Start > Control Panel > System and Security > Power Options.
2. In the left pane, click Require a password on wakeup.
3. Click Change Settings that are currently unavailable.
4. Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-
screen instructions. If you do not need to create or change a user account password, go to step
5.
5. Click Save changes.
Using external AC power
External AC power is supplied through one of the following devices:
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Approved AC adapter
●
Optional docking device or expansion product
●
Connect the computer to external AC power under any of the following conditions:
52 Chapter 5 Power management
WARNING! Do not charge the computer battery while you are onboard aircraft.
When you are charging or calibrating a battery
●
When you are installing or modifying system software
●
When you are writing information to a CD, DVD, or BD
●
When you connect the computer to external AC power, the following events occur:
The battery begins to charge.
●
If the computer is turned on, the battery meter icon in the notification area changes appearance.
●
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
●
The display brightness is automatically decreased to save battery life. To increase display
●
brightness, press the f3 action key or reconnect the AC adapter.
Connecting the AC adapter
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter.
The grounding pin is an important safety feature.
To connect the computer to external AC power:
1. Plug the AC adapter into the power connector (1) on the computer.
2. Plug the power cord into the AC adapter (2).
3. Plug the other end of the power cord into an AC outlet (3).
Using external AC power 53
Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:
The computer will not turn on.
●
The display does not turn on.
●
The power lights are off.
●
To test the AC adapter:
1. Remove the battery from the computer.
2. Connect the AC adapter to the computer, and then plug it into an AC outlet.
3. Turn on the computer.
If the power lights turn on, the AC adapter is working properly.
Contact technical support for information on obtaining a replacement AC power adapter. Select
Start > Help and Support > Get assistance.
Using battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When the computer is plugged into external AC power, the
computer runs on AC power.
If the computer contains a charged battery and is running on external AC power supplied through the
AC adapter, the computer switches to battery power if the AC adapter is disconnected from the
computer.
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To
increase display brightness, use the f3 action key or reconnect the AC adapter.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the
battery in the computer whenever the computer is plugged into AC power charges the battery and
also protects your work in case of a power outage. However, a battery in the computer slowly
discharges when the computer is off and unplugged from external power.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Identifying batteries
One lithium-ion battery is included with your computer.
54 Chapter 5 Power management
Finding battery information in Help and Support
Help and Support provides the following tools and information about the battery:
Battery Check tool to test battery performance
●
Information on calibration, power management, and proper care and storage to maximize battery
●
life
Information on battery types, specifications, life cycles, and capacity
●
To access battery information:
Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
▲
Using Battery Check
Help and Support provides information on the status of the battery installed in the computer.
To run Battery Check:
1. Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to function
properly.
2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.
3. Click the Power tab, and then click Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then
reports the results of the examination.
Displaying the remaining battery charge
Move the pointer over the battery meter icon in the notification area, at the far right of the
▲
taskbar.
Inserting or removing the battery
CAUTION: Removing a battery that is the sole power source can cause loss of information. To
prevent loss of information, initiate Hibernation or shut down the computer through Windows before
removing the battery.
To insert the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Align the front of the battery with the outer edge of the battery bay (1).
Using battery power 55
3. Rotate the battery into the battery bay until it is seated (2). The battery release latch
automatically locks the battery into place (3).
To remove the battery:
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the battery.
NOTE: The battery release latch automatically returns to its original position.
3. Pivot the battery (2) upward and remove it from the computer (3).
56 Chapter 5 Power management
Charging a battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter,
an optional power adapter, an optional expansion product, or an optional docking device.
The battery charges whether the computer is off or in use, but it charges faster when the computer is
off.
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much
warmer or cooler than room temperature.
To prolong battery life and optimize the accuracy of battery charge displays, follow these
recommendations:
If you are charging a new battery, charge it fully before turning on the computer.
●
Charge the battery until the battery light turns white.
●
NOTE: If the computer is on while the battery is charging, the battery meter in the notification
area may show 100 percent charge before the battery is fully charged.
Allow the battery to discharge below 5 percent of a full charge through normal use before
●
charging it.
If the battery has been unused for one month or more, calibrate the battery instead of simply
●
charging it.
The battery light displays charge status:
White: The computer is connected to external power and the battery is fully charged.
●
Amber: The computer is connected to external power and the battery is charging.
●
Blinking: A battery that is the only available power source has reached a low battery level. When
●
the battery reaches a critical battery level, the battery light continues to blink.
Maximizing battery discharge time
Battery discharge time varies depending on the features you use while on battery power. Maximum
discharge time gradually shortens, as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
Lower the brightness on the display.
●
Check the Power saver setting in Power Options.
●
Remove the battery from the computer when it is not being used or charged.
●
Store the battery in a cool, dry location.
●
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some
low-battery alerts and system responses can be changed using Power Options in Windows Control
Panel. Preferences set using Power Options do not affect lights.
Using battery power 57
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low battery level, the battery
light blinks.
If a low battery level is not resolved, the computer enters a critical battery level, and the battery light
continues to blink.
The computer takes the following actions for a critical battery level:
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
●
Hibernation.
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
●
briefly in the Sleep state, and then shuts down and loses any unsaved information.
Resolving a low battery level
CAUTION: To reduce the risk of losing information when the computer reaches a critical battery
level and has initiated Hibernation, do not restore power until the power lights turn off.
Resolving a low battery level when external power is available
Connect one of the following devices:
▲
AC adapter
●
Optional expansion product or docking device
●
Optional power adapter
●
Resolving a low battery level when a charged battery is available
1. Turn off the computer or initiate Hibernation.
2. Remove the discharged battery, and then insert a charged battery.
3. Turn on the computer.
Resolving a low battery level when no power source is available
Initiate Hibernation.
▲
– or –
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Insert a charged battery or plug the computer into external power.
2. Exit Hibernation by pressing the power button.
Calibrating a battery
Calibrate a battery under the following conditions:
When battery charge displays seem inaccurate
●
When you observe a significant change in battery run time
●
58 Chapter 5 Power management
Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also
not necessary to calibrate a new battery.
Step 1: Fully charge the battery
WARNING! Do not charge the computer battery while you are onboard aircraft.
NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
computer is off.
To fully charge the battery:
1. Insert the battery into the computer.
2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or
optional docking device, and then plug the adapter or device into external power.
The battery light on the computer turns amber.
3. Leave the computer plugged into external power until the battery is fully charged.
The battery light on the computer turns white.
Step 2: Disable Hibernation and Sleep
1. Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2. Under the current power plan, click Change plan settings.
3. Record the Turn off the display settings listed in the On battery column so that you can reset
them after the calibration.
4. Change the Turn off the display settings to Never.
5. Click Change advanced power settings.
6. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
7. Record the On battery setting under Hibernate after so that you can reset it after the
calibration.
8. Change the On battery setting to Never.
9. Click OK.
10. Click Save changes.
Using battery power 59
Step 3: Discharge the battery
The computer must remain on while the battery is being discharged. The battery can discharge
whether or not you are using the computer, but the battery will discharge faster while you are using it.
If you plan to leave the computer unattended during the discharge, save your information before
●
beginning the discharge procedure.
If you use the computer occasionally during the discharge procedure and have set energy-
●
saving timeouts, expect the following performance from the system during the discharge
process:
The monitor will not turn off automatically.
◦
Hard drive speed will not decrease automatically when the computer is idle.
◦
System-initiated Hibernation will not occur.
◦
To discharge a battery:
1. Unplug the computer from its external power source, but do
2. Run the computer on battery power until the battery is discharged. The battery light begins to
blink when the battery has discharged to a low battery level. When the battery is discharged, the
battery light turns off and the computer shuts down.
Step 4: Fully recharge the battery
To recharge the battery:
not
turn off the computer.
1. Plug the computer into external power and maintain external power until the battery is fully
recharged. When the battery is recharged, the battery light on the computer turns white.
You can use the computer while the battery is recharging, but the battery will charge faster if the
computer is off.
2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned
white.
Step 5: Reenable Hibernation and Sleep
CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and
information loss if the computer reaches a critical battery level.
1. Click the battery meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2. Under the current power plan, click Change plan settings.
3. Reenter the settings that you recorded for the items in the On battery column.
4. Click Change advanced power settings.
5. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.
6. Reenter the setting that you recorded for On battery.
7. Click OK.
8. Click Save changes.
60 Chapter 5 Power management
Conserving battery power
Select the Power saver power plan through Power Options under System and Security in
●
Windows Control Panel.
Turn off wireless and local area network (LAN) connections and exit modem applications when
●
you are not using them.
Disconnect external devices that are not plugged into an external power source, when you are
●
not using them.
Stop, disable, or remove any external media cards that you are not using.
●
Use the f2 and f3 action keys to adjust screen brightness as needed.
●
If you leave your work, initiate Sleep or Hibernation, or shut down the computer.
●
Storing a battery
CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended
periods of time.
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the
battery and store it separately.
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for 1 month or more.
Disposing of a used battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery;
short the external contacts on a battery; or dispose of a battery in fire or water. Do not expose a
battery to temperatures above 60˚C (140˚F). Replace the battery only with a battery approved for this
computer.
Refer to the
Regulatory, Safety and Environmental Notices
for battery disposal information.
Replacing the battery
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or
when the battery storage capacity has reached a “weak” condition. A message refers you to the
HP Web site for more information about ordering a replacement battery. If the battery is possibly
covered by an HP warranty, instructions include a warranty ID.
NOTE: To ensure that you always have battery power when you need it, HP recommends
purchasing a new battery when the storage capacity indicator turns green-yellow.
Switching between graphics modes (select models only)
The computer is equipped with switchable graphics and has two modes for processing graphics.
When switching from AC power to battery power, the computer switches from high-performance
Switching between graphics modes (select models only) 61
mode to power-saving mode to conserve battery life. Similarly, when switching from battery power to
AC power, the computer switches back to the high-performance mode.
NOTE: In order to optimize computer performance, the system might not allow switching modes, or
prompt you to switch modes. It might be necessary to close all programs before switching.
NOTE: HDMI only works in the high-performance mode. HDMI cannot be used in power-saving
mode.
When switching between AC and battery power, you are notified that the computer is about to switch
graphics modes. If you prefer, choose to continue using the same graphics mode. While the computer
switches modes, the screen goes blank for a few seconds. When the switch is complete, a notification
appears in the notification area, and the screen image reappears.
NOTE: When select computer models are in slate mode, the screen orientations are reset when
switching between graphics modes.
To determine which graphics mode you are using, right-click on the Windows desktop, and then click
Configure Switchable Graphics or Configure ATI PowerXpress™.
Shutting down the computer
CAUTION: Unsaved information will be lost when the computer is shut down.
The Shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
When you need to replace the battery or access components inside the computer
●
When you are connecting an external hardware device that does not connect to a USB port
●
When the computer will be unused and disconnected from external power for an extended
●
period
Although you can shut down the computer with the power button, the recommended procedure is to
use the Windows Shut down command.
To shut down the computer:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible.
1. Save your work and close all open programs.
2. Click Start.
3. Click Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
Press ctrl+alt+delete, and then click the power button.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power and remove the battery.
●
62 Chapter 5 Power management
6Drives
Identifying installed drives
Your computer includes a solid state drive (SSD) with solid-state memory. Because it has no moving
parts, an SSD does not generate as much heat as other hard drives.
To view the drives installed on the computer, select Start > Computer.
Handling drives
Drives are fragile computer components that must be handled with care. Refer to the following
cautions before handling drives. Additional cautions are included with the procedures to which they
apply.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the
screen to clear, or properly disconnect the external hard drive.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the
drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the
computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down
through the operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while the optical drive (select models only) is
writing to a disc. The write process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping,
or storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such
as conveyor belts, use X-rays instead of magnetism and will not damage a drive.
Identifying installed drives 63
Improving hard drive performance
Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter
consolidates the fragmented files and folders on the hard drive so that the system can run more
efficiently.
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard
drive and the number of fragmented files, Disk Defragmenter may take more than an hour to
complete. You may want to set it to run during the night or another time when you do not need access
to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk
Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any
time.
To run Disk Defragmenter:
1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
2. Click Defragment now.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Windows Help and Support
for more information.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2. Follow the on-screen instructions.
Using HP ProtectSmart Hard Drive Protection
HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O
requests under either of the following conditions:
You drop the computer.
●
You move the computer with the display closed while the computer is running on battery power.
●
A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the
hard drive to normal operation.
NOTE: Because solid-state drives (SSDs) lack moving parts, HP ProtectSmart Hard Drive
Protection is unnecessary.
NOTE: Hard drives connected to USB ports are not protected by HP ProtectSmart Hard Drive
Protection.
For more information, refer to the HP ProtectSmart Hard Drive Protection software Help.
64 Chapter 6 Drives
Identifying HP ProtectSmart Hard Drive Protection status
The drive light on the computer turns amber to show that the drive is parked. To determine whether a
drive is currently protected or whether a drive is parked, select Start > Control Panel > Hardware
and Sound > Windows Mobility Center.
If the software is enabled, a green check mark is superimposed over the hard drive icon.
●
If the software is disabled, a red X is superimposed over the hard drive icon.
●
If the drive is parked, a yellow moon is superimposed over the hard drive icon.
●
The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediate
updates after a change in status, you need to enable the notification area icon.
To enable the notification area icon:
1. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive
Protection.
2. On the Icon in System Tray row, click Show.
3. Click OK.
If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the
following ways:
The computer will not shut down.
●
The computer will not initiate Sleep or Hibernation, except as described in the following Note.
●
NOTE: If the computer is running on battery power and reaches a critical battery level,
HP ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation.
The computer will not activate battery alarms set on the Alarms tab in Power Options properties.
●
Before you move the computer, HP recommends that you either shut it down or initiate Sleep or
Hibernation.
Using HP ProtectSmart Hard Drive Protection software
The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks:
Enable and disable HP ProtectSmart Hard Drive Protection.
●
NOTE: Depending on your user privileges, you may not be able to enable or disable
HP ProtectSmart Hard Drive Protection. Additionally, members of an Administrator group can
change the privileges for non-administrator users.
Determine whether a drive in the system is supported.
●
To open the software and change settings, follow these steps:
1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection
window.
– or –
Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive
Protection.
2. Click the appropriate button to change settings.
3. Click OK.
Using HP ProtectSmart Hard Drive Protection 65
Replacing the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then, shut down the computer through the operating system.
To remove the hard drive:
1. Save your work.
2. Shut down the computer and close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, and then remove the battery.
NOTE: To be able to remove the hard drive from the computer, you must first remove the
memory/wireless module compartment cover.
6. With the hard drive bay toward you, loosen the memory/wireless module compartment cover
screws (1).
7. Lift the memory/wireless module compartment cover (2) away from the computer.
8. Loosen the hard drive cover screws (1).
66 Chapter 6 Drives
9. Lift the hard drive cover up at an angle and remove it from the computer (2).
10. Disconnect the hard drive cable from the system board (1).
11. Lift the hard drive out of the hard drive bay (2).
12. Disconnect the hard drive cable from the hard drive (1).
13. Remove the screws (2) that secure the protective cover to the hard drive.
Replacing the hard drive 67
14. Slide the protective cover (3) off the hard drive.
To install a hard drive:
1. Slide the protective cover (1) on to the hard drive.
2. Replace the screws (2) that secure the protective cover to the hard drive.
3. Connect the hard drive cable to the hard drive (3).
4. Insert the hard drive into the hard drive bay at a 45-degree angle (1).
68 Chapter 6 Drives
5. Connect the hard drive cable to the hard drive connector on the system board (2).
6. Align the tabs on the hard drive cover with the notches on the computer.
7. Close the cover (1).
8. Tighten the hard drive cover screws (2).
9. Align the tabs (1) on the memory/wireless module compartment cover with the notches on the
computer.
Replacing the hard drive 69
10. Close the cover (2).
11. Tighten the memory/wireless module compartment cover screws (3).
12. Replace the battery.
13. Turn the computer right-side up, and then reconnect external power and external devices.
14. Turn on the computer.
70 Chapter 6 Drives
7 External devices
Using a USB device
A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer,
scanner, or hub, to the computer or to an optional expansion product.
Some USB devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the manufacturer's instructions.
The computer has 3 USB ports (2 USB ports and 1 combo eSATA/USB port), which support USB 1.0,
USB 1.1, and USB 2.0 devices. To add more USB ports, connect an optional hub or expansion
product.
Connecting a USB device
CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.
To connect a USB device to the computer, connect the USB cable for the device to the USB
▲
port.
You will hear a sound when the device has been detected.
NOTE: The first time you connect a USB device, the “Installing device driver software” message is
displayed in the notification area, at the far right of the taskbar.
Removing a USB device
CAUTION: To prevent loss of information or an unresponsive system, use the following procedure
to safely remove the USB device.
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB
device.
Using a USB device 71
To remove a USB device:
1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far
right of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left of the notification area).
2. Click the name of the device in the list.
NOTE: You are prompted that it is safe to remove the hardware device.
3. Remove the device.
Using an eSATA device
An eSATA port connects an optional high-performance eSATA component, such as an eSATA
external hard drive.
Some eSATA devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the manufacturer's instructions.
NOTE: The eSATA port also supports an optional USB device.
Connecting an eSATA device
CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an
eSATA device.
To connect an eSATA device to the computer, connect the eSATA cable for the device to the
▲
eSATA port.
You will hear a sound when the device has been detected.
Removing an eSATA device
CAUTION: To prevent loss of information or an unresponsive system, use the following procedure
to safely remove the device.
72 Chapter 7 External devices
CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the
eSATA device.
1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far
right of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden
icons icon (the arrow at the left of the notification area).
2. Click the name of the device in the list.
NOTE: You are prompted that it is safe to remove the hardware device.
3. Remove the device.
Using an eSATA device 73
8 External media cards
Using Digital Media Slot cards
Optional digital cards provide secure data storage and convenient data sharing. These cards are
often used with digital media–equipped cameras and PDAs, as well as with other computers.
The Digital Media Slot supports the following digital card formats:
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card (standard and large size)
●
xD-Picture Card (XD)
●
Inserting a digital card
CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter
into the Digital Media Slot.
CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital
card.
1. Hold the digital card label-side up, with the connectors facing the computer.
2. Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be
displayed.
74 Chapter 8 External media cards
Removing a digital card
CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to
safely remove the digital card.
1. Save your information and close all programs associated with the digital card.
NOTE: To stop a data transfer, click Cancel in the operating system Copying window.
2. To remove a digital card:
a. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the
far right of the taskbar.
NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show
hidden icons icon (the arrow at the left side of the notification area).
b. Click the name of the digital card in the list.
NOTE: You are prompted that it is safe to remove the hardware device.
3. Press in on the digital card (1), and then remove the card from the slot (2).
Using Digital Media Slot cards 75
9 Memory modules
Adding or replacing memory modules
The computer has one memory module compartment, which is located on the bottom of the
computer. The memory capacity of the computer can be upgraded by adding a memory module to the
vacant expansion memory module slot or by upgrading the existing memory module in the primary
memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that
both memory modules are the same size.
Adding or replacing a memory module in the expansion memory module slot
The expansion memory module slot is stacked above the primary memory module slot. To add or
replace a memory module in the expansion memory module slot, follow these steps:
1. Save your work.
2. Shut down the computer and close the display.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by
pressing the power button. Then, shut down the computer through the operating system.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, and then remove the battery.
6. Loosen the memory/wireless module compartment cover screws (1).
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7. Lift the memory/wireless module compartment cover (2) away from the computer.
8. Remove the memory module from the expansion memory slot:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
To protect a memory module after removal, place it in an electrostatic-safe container.
Adding or replacing memory modules 77
9. Insert a memory module in the expansion memory slot:
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module, and do not bend the
memory module.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
10. Align the tabs (1) on the memory/wireless module compartment cover with the notches on the
computer.
11. Close the cover (2).
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12. Tighten the memory/wireless module compartment cover screws (3).
13. Replace the battery.
14. Turn the computer right-side up, and then reconnect external power and external devices.
15. Turn on the computer.
Upgrading a memory module in the primary memory module slot
The primary memory module slot is stacked below the expansionary memory module slot. To
upgrade a memory module in the primary memory module slot, follow these steps:
1. Save your work.
2. Shut down the computer.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by
pressing the power button. Then, shut down the computer through the operating system.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, and then remove the battery.
6. Loosen the memory/wireless module compartment cover screws (1).
Adding or replacing memory modules 79
7. Lift the memory/wireless module compartment cover (2) away from the computer.
NOTE: If a memory module is installed in the expansion memory module slot, first remove the
expansion memory module.
8. Remove the memory module from the primary memory slot:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory
module slot.
To protect a memory module after removal, place it in an electrostatic-safe container.
80 Chapter 9 Memory modules
9. Insert a memory module in the primary memory module slot:
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module, and do not bend the
memory module.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
10. Align the tabs (1) on the memory/wireless module compartment cover with the notches on the
computer.
NOTE: If you removed a memory module from the expansion memory slot before removing the
primary memory module, replace the memory module in the expansion memory module slot.
11. Close the cover (2).
Adding or replacing memory modules 81
12. Tighten the memory/wireless module compartment cover screws (3).
13. Replace the battery.
14. Turn the computer right-side up, and then reconnect external power and external devices.
15. Turn on the computer.
82 Chapter 9 Memory modules
10 Security
Protecting the computer
Standard security features provided by the Windows operating system and the non-Windows Setup
Utility can protect your personal settings and data from a variety of risks.
Follow the procedures in this guide to use the these features:
Passwords
●
Antivirus software
●
Firewall software
●
Critical security updates
●
Optional security cable
●
Fingerprint reader
●
NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks
or prevent the computer from being mishandled or stolen.
NOTE: Before you send your computer for service, remove all password and fingerprint settings.
Computer risk Security feature
Unauthorized use of the computer Power-on password
Computer viruses Norton Internet Security software
Unauthorized access to data
Unauthorized access to Setup Utility, BIOS settings, and
other system identification information
Ongoing or future threats to the computer Critical security updates from Microsoft
Unauthorized access to a Windows user account User password
Unauthorized removal of the computer Security cable slot (used with an optional security cable)
Using passwords
A password is a group of characters that you choose to secure your computer information. Several
types of passwords can be set, depending on how you want to control access to your information.
Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.
CAUTION: To prevent being locked out of the computer, record each password you set. Because
most passwords are not displayed as they are set, changed, or deleted, it is essential to record each
password immediately and store it in a secure place.
Firewall software
●
Windows updates
●
Administrator password
Protecting the computer 83
You can use the same password for a Setup Utility feature and for a Windows security feature. You
can also use the same password for more than one Setup Utility feature.
Use the following guidelines when setting a password in Setup Utility:
A password can be any combination of up to 8 letters and numbers and is case sensitive.
●
A password set in Setup Utility must be entered at a Setup Utility prompt. A password set
●
in Windows must be entered at a Windows prompt.
Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program.
●
Write down your passwords and store them in a secure place away from the computer.
●
Do not store passwords in a file on the computer.
●
Do not use your name or other personal information that could be easily discovered by an
●
outsider.
The following sections list Windows and Setup Utility passwords and describe their functions. For
additional information about Windows passwords, such as screen-saver passwords, select Start >
Help and Support.
Setting passwords in Windows
Password Function
Administrator password Protects administrator-level access to computer contents.
User password Protects access to a Windows user account. It also protects
QuickLock Protects the computer by requiring a password to be entered
Setting passwords in Setup Utility
Password Function
Administrator password*
NOTE: This password cannot be used to access Setup
Utility contents.
access to the computer contents and must be entered when
you exit Sleep or Hibernation.
in the Windows Log On dialog box before you access the
computer. After you set a user or administrator password,
follow these steps:
Initiate QuickLock by pressing Windows logo key+L.
●
Exit QuickLock by entering your Windows user or
●
administrator password.
Protects access to Setup Utility.
●
After this password is set, it must be entered each time
●
you access Setup Utility.
CAUTION: If you forget your administrator password, you
cannot access Setup Utility.
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Password Function
Power-on password*
*For details about each of these passwords, refer to the following topics.
Administrator password
Your administrator password protects the configuration settings and system identification information
in Setup Utility. After this password is set, you must enter it each time you access Setup Utility.
Your administrator password is not interchangeable with an administrator password set in Windows,
nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password
and store it in a safe place.
If you enter the administrator password at the first password check before the “Press the ESC key for
Startup Menu” message is displayed, you do not have to enter it again to access Setup Utility.
If you enter the power-on password at the first password check before the “Press the ESC key for
Startup Menu” message is displayed, you must enter the administrator password to access Setup
Utility.
Protects access to the computer contents.
●
After this password is set, it must be entered each time
●
you turn on or restart the computer, or exit Hibernation.
CAUTION: If you forget your power-on password, you
cannot turn on or restart the computer, or exit Hibernation.
NOTE: The administrator password can be used in place of
the power-on password.
Managing an administrator password
To set, change, or delete this password, follow these steps:
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select Security > Set Administrator Password, and then press enter.
To set an administrator password, type your password in the Enter New Password and
●
Confirm New Password fields, and then press enter.
To change an administrator password, type your current password in the Enter Current
●
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
To delete an administrator password, type your current password in the Enter Password
●
field, and then press enter 4 times.
3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
Using passwords 85
Entering an administrator password
At the Enter Password prompt, type your administrator password, and then press enter. After 3
unsuccessful attempts to enter the administrator password, you must restart the computer and try
again.
Power-on password
Your power-on password prevents unauthorized use of the computer. After this password is set, it
must be entered each time you turn on or restart the computer, or exit Hibernation. A power-on
password is not displayed as it is set, entered, changed, or deleted.
Managing a power-on password
To set, change, or delete this password, follow these steps:
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select Security > Set Power-On Password, and then press enter.
To set a power-on password, type your password in the Enter New Password and
●
Confirm New Password fields, and then press enter.
To change a power-on password, type your current password in the Enter Current
●
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
To delete a power-on password, type your current password in the Enter Current
●
Password field, and then press enter 4 times.
3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes.
Your changes go into effect when the computer restarts.
Entering a power-on password
At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful
attempts to enter the password, you must restart the computer and try again.
Using antivirus software
When you use the computer to access e-mail, a network, or the Internet, you expose it to computer
viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to
function abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they
have caused. To provide ongoing protection against newly discovered viruses, antivirus software
must be kept up to date.
Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes
60 days of free updates. It is strongly recommended that you protect the computer against new
viruses beyond 60 days by purchasing extended update service. Instructions for using and updating
86 Chapter 10 Security
Norton Internet Security software and for purchasing extended update service are provided within the
program. To view and access Norton Internet Security, select Start > All Programs > Norton
Internet Security.
For more information about computer viruses, type viruses in the Search box in Help and Support.
Using firewall software
When you use the computer for e-mail, network, or Internet access, unauthorized persons may be
able to gain access to the computer, your personal files, and information about you. Use the firewall
software preinstalled on the computer to protect your privacy.
Firewall features include logging and reporting of network activity, and automatic monitoring of all
incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for
more information.
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with
printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the
problem, disable the firewall, perform the task that you want to perform, and then reenable the
firewall. To permanently resolve the problem, reconfigure the firewall.
Installing critical security updates
CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an
alert.
Updates to the operating system and other software may have become available after the computer
was shipped. To be sure that all available updates are installed on the computer, observe these
guidelines:
Run Windows Update as soon as possible after you set up your computer. Use the update link
●
at Start > All Programs > Windows Update.
Run Windows Update monthly thereafter.
●
Obtain updates to Windows and other Microsoft programs, as they are released, from the
●
Microsoft Web site and through the updates link in Help and Support.
Installing an optional security cable
NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from
being mishandled or stolen.
1. Loop the security cable around a secured object.
2. Insert the key (1) into the cable lock (2).
3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock
with the key.
Using firewall software 87
Using the fingerprint reader
Locating the fingerprint reader
The fingerprint reader is a small metallic sensor that is located in one of the following areas of your
computer:
Near the bottom of the TouchPad
●
On the right side of the keyboard
●
On the upper-right side of the display
●
On the left side of the display
●
Depending on your computer model, the fingerprint reader may be oriented horizontally or vertically.
Both orientations require that you swipe your finger perpendicular to the metallic sensor.
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Registering fingerprints
A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using
DigitalPersona Personal software, instead of using a Windows password.
To register one or more fingerprints, follow these steps:
1. In Windows, click the DigitalPersona Personal icon in the notification area, at the far right of
the taskbar.
2. Read the welcome text, and then click Next.
The “Verify Your Identity” page opens.
3. Type your Windows password, if one has been established, and then click Next.
NOTE: If you do not have a Windows password, the “Protect Your Windows Account” page
opens. You can create a Windows password at this time, or you can skip this step by clicking
Next. However, setting a Windows password optimizes the security of your computer.
The “Fingerprint Registration Training” page opens.
4. View the demonstration, and then click Next.
The “Register a Fingerprint” page opens.
5. Click the finger on the screen that corresponds to the finger you want to register.
The next page opens, outlining that finger in green.
6. Slowly swipe your chosen finger over the fingerprint sensor.
NOTE: If the swipe is not completed correctly, a message explains why the swipe was
unsuccessful.
NOTE: For best results, swipe the same finger in the same direction each time you use the
fingerprint reader.
7. Continue swiping the same finger over the fingerprint sensor until you have completed 4
successful swipes.
When the fingerprint is registered successfully, the “Register a Fingerprint” page opens again,
allowing you to register more fingerprints. Repeat steps 5 through 7 to register additional
fingerprints.
8. When you are finished registering fingerprints, click Next.
If you register only one fingerprint, a message recommends that you register additional
fingerprints. Click Yes to register more fingerprints, and then repeat steps 1 through 8 for each
fingerprint registered.
– or –
Click No if you do not want to register additional fingerprints. The “Registration Complete” page
opens.
9. Click Finish.
NOTE: Each user who wants fingerprint access to the computer must repeat steps 1 through 9.
Using the fingerprint reader 89
Using your registered fingerprint to log on to Windows
To log on to Windows using your fingerprint, follow these steps:
1. Immediately after you have registered your fingerprints, restart Windows.
2. Swipe any of your registered fingers to log on to Windows.
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