HP (Hewlett-Packard) DM4 User Manual

HP Pavilion dm4 Entertainment PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: December 2011
First Edition: May 2011
Document Part Number: 639435-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Top ....................................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons ................................................................................................................................. 7
Keys ..................................................................................................................................... 8
Front ..................................................................................................................................................... 9
Right side ............................................................................................................................................. 9
Left side .............................................................................................................................................. 10
Display ................................................................................................................................................ 11
Rear .................................................................................................................................................... 12
Bottom ................................................................................................................................................ 12
3 Illustrated parts catalog ............................................................................................................................... 13
Serial number location ........................................................................................................................ 13
Computer major components ............................................................................................................. 14
Display assembly components ........................................................................................................... 19
Plastics Kit .......................................................................................................................................... 20
Mass storage devices ......................................................................................................................... 21
Miscellaneous parts ............................................................................................................................ 22
Sequential part number listing ............................................................................................................ 23
4 Removal and replacement procedures ....................................................................................................... 29
Preliminary replacement requirements ............................................................................................... 29
Tools required .................................................................................................................... 29
Service considerations ....................................................................................................... 29
Plastic parts ....................................................................................................... 29
Cables and connectors ..................................................................................... 30
Drive handling ................................................................................................... 30
v
Grounding guidelines ......................................................................................................... 31
Electrostatic discharge damage ........................................................................ 31
Packaging and transporting guidelines ............................................. 32
Workstation guidelines ..................................................................... 32
Equipment guidelines ....................................................................... 33
Component replacement procedures ................................................................................................. 34
Serial number .................................................................................................................... 34
Computer feet .................................................................................................................... 35
Battery ............................................................................................................................... 36
Memory module ................................................................................................................. 37
RTC battery ....................................................................................................................... 39
WLAN module .................................................................................................................... 40
Hard drive .......................................................................................................................... 43
Optical drive ....................................................................................................................... 45
Keyboard ........................................................................................................................... 47
Top cover ........................................................................................................................... 49
Fingerprint reader board .................................................................................................... 53
Power button board ........................................................................................................... 55
Display assembly ............................................................................................................... 56
USB board ......................................................................................................................... 63
Power connector cable ...................................................................................................... 64
Bluetooth module ............................................................................................................... 66
Speaker assembly ............................................................................................................. 68
System board ..................................................................................................................... 70
Fan/heat sink assembly ..................................................................................................... 72
Processor ........................................................................................................................... 77
5 Setup Utility ................................................................................................................................................... 79
Starting Setup Utility ........................................................................................................................... 79
Using Setup Utility .............................................................................................................................. 79
Changing the language of Setup Utility ............................................................................. 79
Navigating and selecting in Setup Utility ............................................................................ 80
Displaying system information ........................................................................................... 80
Restoring default settings in Setup Utility .......................................................................... 80
Exiting Setup Utility ............................................................................................................ 81
Setup Utility menus ............................................................................................................................ 82
Main menu ......................................................................................................................... 82
Security menu .................................................................................................................... 82
System Configuration menu .............................................................................................. 82
Diagnostics menu .............................................................................................................. 83
vi
6 Specifications ................................................................................................................................................ 84
Computer specifications ..................................................................................................................... 84
35.56 cm (14.0 in) display specifications ............................................................................................ 85
Hard drive specifications .................................................................................................................... 86
DVD±RW SuperMulti Double-Layer Drive specifications ................................................................... 87
System resource specifications .......................................................................................................... 88
7 Backup and recovery .................................................................................................................................... 89
Restore ............................................................................................................................................... 90
Creating restore media ....................................................................................................................... 90
Performing a system restore .............................................................................................................. 91
Restoring using the dedicated recovery partition (select models only) .............................. 91
Restoring using the restore media ..................................................................................... 92
Changing the computer boot order .................................................................................... 92
Backing up and recovering your information ...................................................................................... 93
Using Windows Backup and Restore ................................................................................ 94
Using Windows system restore points ............................................................................... 95
When to create restore points ........................................................................... 95
Create a system restore point ........................................................................... 95
Restore to a previous date and time ................................................................. 95
8 Recycling ....................................................................................................................................................... 96
Battery ................................................................................................................................................ 96
Display ................................................................................................................................................ 96
Index ................................................................................................................................................................. 102
vii
viii

1 Product description

Category Description Discrete UMA
Product Name HP Pavilion dm4 Entertainment PC √√
Processors Intel® Core™ i7 processor
i7-2620M Dual-Core processor (2.7 GHz, SC turbo
up to 3.40 GHz), 4 MB L3 cache, 35 W
Intel Core i5 processors
i5-2540M Dual-Core processor (2.6 GHz, SC turbo
up to 3.3 GHz), 3 MB L3 cache, 35 W
i5-2520M Dual-Core processor (2.5 GHz, SC turbo
up to 3.2 GHz), 3 MB L3 cache, 35 W
i5-2430M Dual-Core processor (2.4 GHz, SC turbo
up to 3.0 GHz), 3 MB L3 cache, 35 W
i5-2410M processor (2.3 GHz, turbo up to 2.9 GHz),
3 MB L3 cache, 35 W
Intel Core i3 processors
i3-2330M Dual-Core processor (2.2 GHz), 3 MB L3
cache, 35 W (soldered to system board)
i3-2310M Dual-Core processor (2.1 GHz), 3 MB L3
cache, 35 W (soldered to system board)
Chipset Intel HM65 Express √√
Graphics Switchable discrete graphics (HD Decode, DX11,
and HDMI)
ATI Radeon™ HD 6470M) with 1024MB of dedicated video memory (128M x16 DDR3, 900 MHz x 4 PCs)
√√
√√
√√
√√
√√
Internal Intel HD Graphics
HD Graphics 3000 (Intel HM65)
Panel 35.56 cm (14.0 in) HD LED BrightView (1366 x 768
resolution)
16:9 ultra wide aspect ratio √√
Typical brightness: 200 nits √√
Memory 2 SODIMM slots √√
√√
1
Customer-accessible and upgradable √√
Supports up to 8 GB of system memory √√
DDR3-1333MHz dual channel support √√
Supports the following configurations: √√
3072 MB (1024 MB x 1 + 2048 MB x 1)
1024 MB (1024 MB x 1) (No support for
Hard drives HP ProtectSmart Hard Drive Protection √√
Supports the following 9.5 mm, 6.35 cm (2.5 in)
500 GB, 7200 rpm
8192 MB (4096 MB x 2) (No support for 32 bit
operating systems)
6144 MB (2048 MB x 1 + 4096 MB x 1) (No
support for 32 bit operating systems)
4096 MB (2048 MB x 2)
4096 MB (4096 MB x 1)
2048 MB (2048 MB x 1)
2048 MB (1024 MB x 2)
Microsoft Windows 7, 64 bit)
SATA hard drives
750 GB, 7200 rpm
640 GB, 7200 rpm
320 GB, 7200 rpm
√√
Supports the following solid-state drive: √√
160 GB √√
Optical drives Supports the DVD±R/RW SuperMulti Double-Layer
Drive (9.5 mm tray load, fixed, SATA) (select models only)
Optical drive weight saver available for non-ODD models
Camera HP TrueVision HD √√
Fixed (no tilt), activity LED √√
1280 × 800 by 30 frames per second √√
Microphone One microphone, digital (software included) √√
Echo cancellation and noise suppression √√
Audio Dolby Home Theater, HD audio √√
Supports Microsoft Premium requirements √√
Altec Lansing speakers (2) √√
Ethernet Integrated 10/100/1000 network interface card (NIC) √√
√√
2 Chapter 1 Product description
Wireless Integrated wireless local area network (WLAN)
options by way of wireless module:
√√
Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 with
WiDi support
Intel Centrino advanced wireless-N 1030 +
Bluetooth® combo 802.11b/g/n 1x2 with WiDi support
Intel Centrino Advanced–N + WiMAX 6150, 802.11
b/g/n with WiDi support
Intel Centrino Advanced–N + WiMAX 6150 +
Bluetooth 802.11 b/g/n with WiDi support
Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter √√
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter √√
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi
and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)
Realtek RTL8188CE 802.11b/g/n WiFi with Realtek
CSRBC4 Bluetooth 2.1+EDR Adapter
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012
Bluetooth 4.0 Combo Adapter
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and
20702 Bluetooth 4.0 Combo Adapter
External media card Digital Media Slot; supports SD/SDHC/SDXC, MMC √√
√√
√√
√√
√√
√√
√√
√√
√√
Internal media card expansion
Ports VGA (Dsub 15-pin) supporting:
Hot plug/unplug and auto detect for wide-aspect or
HDMI v1.4 supporting up to 1080p, 1920 x 1200 @
USB 2.0 (4) √√
RJ-45 √√
Audio in (microphone) √√
Audio-out (headphone) √√
Smart-pin AC adapter plug √√
Keyboard/pointing devices 35.56 cm (14.0 inch) full-size keyboard √√
Dura-coat island style keyboard √√
TouchPad with tab cover (taps and multitouch
One half-size mini-card slot for WLAN √√
√√
2048 x 1536 resolution at 75 Hz
√√
standard-aspect video
√√
60 Hz DVI mode
√√
gestures (2-finger scrolling, taps, and pinch zoom enabled by default)
Power requirements Batteries
3
Supports battery fast charge
9-cell (100 Whr) 3.0 Ah Li-ion battery √√
6-cell (62-Whr) 2.80Ah Li-ion battery √√
6-cell (55-Whr) 2.55 Ah Li-ion battery √√
AC Adapters
65 W AC adapter with Smart-Pin DC connector
90 W AC adapter with Smart-Pin DC connector
Security Kensington Security Lock √√
Fingerprint reader with Digital Persona Software
Support
OTP (VeriSign) support √√
Intel AT-p ready support √√
Operating system Preinstalled:
Microsoft Windows 7 Professional (32 and 64 bit) √√
Microsoft Windows 7 Home Premium (32 and 64
bit)
Microsoft Windows 7 Home Basic (32 and 64 bit) √√
Microsoft Windows 7 Starter (32 bit), (No support for
HDD 320 GB)
FreeDOS √√
RedFlag √√
Serviceability End-user replaceable parts: √√
AC adapter √√
Battery (system) √√
Hard drive √√
Memory module √√
√√
√√
√√
Optical drive √√
Mini-card device √√
4 Chapter 1 Product description

2 External component identification

Top

TouchPad

Component Description
(1)
(2) TouchPad zone Moves the pointer and selects or activates items on the
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
TouchPad light Turns the TouchPad on and off. Quickly double-tap the
TouchPad light to turn the TouchPad on and off.
screen.
Top 5

Lights

Component Description
(1)
(2)
(3)
(4) Caps lock light
(5) TouchPad light
(6) Fingerprint reader light
Power light
Mute light
Wireless light
White: Power is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
NOTE: Another power light is located on the left side of
the computer.
Amber: Computer sound is off.
Off: Computer sound is on.
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
White: Caps lock is on.
Off: Caps lock is off.
Amber: The TouchPad is off.
Off: The TouchPad is on.
White: Fingerprint read is good.
6 Chapter 2 External component identification
Amber: Fingerprint read is bad.

Buttons

Component Description
(1)
(2) Fingerprint reader Allows a fingerprint logon to Windows, instead of a
Power button When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
password logon.
Top 7

Keys

Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3)
(4)
(5) Action keys Execute frequently used system functions.
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
with the fn key.
in combination with the esc key.
8 Chapter 2 External component identification

Front

Component Description
(1) Digital Media Slot Supports the following digital card formats:
(2) Speakers (2) Produce sound.

Right side

MultiMedia card
Secure Digital (SD) card
Secure Digital High Capacity (SDHC) Memory card
(standard and large size)
Component Description
(1) Optical drive light
(2) Optical drive (select models only)
Optical drive weight saver option
(3)
(4) Battery light
(5)
USB ports (2) Connect optional USB devices.
Power connector Connects an AC adapter.
On: The optical drive is being accessed.
Off: The optical drive is idle.
Reads and writes to an optical disc.
White: The computer is connected to external power
and the battery is fully charged.
Amber: A battery is charging.
Blinking: The battery has reached a low or critical
battery level or there is a battery error.
Front 9

Left side

Component Description
(1)
(2)
(3)
(4)
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
External monitor port Connects an external VGA monitor or projector.
Audio in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
Drive light
Blinking white: The hard drive is being accessed.
Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook Reference Guide.
(6)
(7) Vents (3) Enable airflow to cool internal components.
Power light White: The computer is on.
10 Chapter 2 External component identification
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Component Description
(8) RJ-45 (network) lights
(9)
(10)
(11)

Display

White: The network is connected.
Amber: The network is showing activity.
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio component.
USB port Connects optional USB devices.
Component Description
(1) WLAN antennas (2) Send and receive wireless signals to communicate with wireless
(2) Internal microphone Records sound.
(3) Webcam Records video and captures still photographs.
(4) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
local area networks (WLAN).
To use the webcam, select Start > All Programs > Cyberlink Youcam.
Display 11

Rear

Component Description
Vent Enables airflow to cool internal components.

Bottom

NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Component Description
(1) Battery bay Holds the battery.
(2)
(3) Vents (5) Enable airflow to cool internal components.
(4)
(5)
Battery release latch Releases the battery from the battery bay.
Hard drive bay Holds the hard drive.
Memory module compartment Contains the memory module slots.
12 Chapter 2 External component identification
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Serial number location 13

Computer major components

14 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(1) 35.56 cm (14.0 in), SVA, high-definition (HD), BrightView LED display assembly
NOTE: See
internal component spare part information.
For use in Dark Umber models 636941-001
For use in Steel Gray models 650675-001
(2) Keyboards
NOTE: For a detailed list of available keyboards, see
Standard 608222-xxx
QuickWeb 663563-xxx
(3) Top cover (includes TouchPad)
For use in Dark Umber models 636946-001
For use in Steel Gray models 650676-001
(4) Power button board (includes cable) 658706-001
(5) Fingerprint reader board 608225-001
(6) Speaker assembly (includes cable) 608232-001
(7) USB board (includes cable) 658707-001
(8) Power connector cable (includes power connector and cable) 608273-001
Display assembly components on page 19 for more display assembly
Sequential part number listing on page 23.
(9) System board (includes replacement thermal material)
For use in models equipped with 1 GB of discrete HD6470 graphics memory 636944-001
For use in models equipped with HM65 UMA graphics memory 636945-001
For use in models equipped with HM65 UMA graphics; includes Intel Core i3 2330M
For use in models equipped with HM65 UMA graphics memory; includes Intel Core i3
(10) Processor (includes replacement thermal material)
2nd Generation Intel Core i7 processor
i7-2620M processor (2.7-Hz SC turbo up to 3.4 GHz), 4 MB L3 cache 35 W 631252-001
Intel Core i5 processors
i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz), 3 MB L3 cache, 35 W 631253-001
(11) Fan/heatsink assembly (includes replacement thermal material)
For use in UMA models in which the processor is not soldered to the system board 636940-001
processor
2310M processor
i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz), 3 MB L3 cache, 35 W 631255-001
i5-2430M processor (2.4 GHz, SC turbo up to 3.3 GHz), 3 MB L3 cache, 35 W 653341-001
i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz), 3 MB L3 cache, 35 W 638039-001
642732-001
656092-001
For use in UMA models in which the processor is soldered to the system board 642731-001
Computer major components 15
Item Description Spare part number
For use in models equipped with discrete graphics 636939-001
(12) Bluetooth module
NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number
608227-001.
WLAN modules (not illustrated)
Intel Centrino wireless-N 1000 802.11b/g/n 1x2 with WiDi support
For use in Argentina, Bolivia, Brazil, Canada (French/English), Chile, Columbia, Costa Rica, Ecuador, El Salvador, Guadeloupe, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, the United States, Uruguay, and Venezuela.
Intel Centrino advanced wireless-N 1030 + Bluetooth® combo 802.11b/g/n 1x2
with WiDi support
For use in Algeria, Argentina, Bahrain, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameron, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Ecuador, Egypt, El Salvador, Estonia, France, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon, Martinique, Mayotte, Mexico, Montenegro, Morrocco, Nambia, Nicaragua, Nouvelle Caledoni, Oman, Panama, Paraguay, Peru, Polynesie Francais, Portugal, Qatar, Reunion, Romania, Russia, Sao Some & principe, Saudi Arabia, Senegal, South Africa, Spain, St. Pierre et Miquel, Switzerland, the United States, Tunisia, Turkey, UAE, United Kingdom, Uruguay, Venezuela, Wallis et Futuna, and Yemen.
Intel Centrino Advanced–N + WiMAX 6150, 802.11 b/g/n with WiDi support (+
Bluetooth
For use in the United States.
537921-001
593530-001
631956-001
633817-001
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter
For use in Algeria, Argentina, Bahrain, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameron, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Ecuador, Egypt, El Salvador, Estonia, France, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon, Martinique, Mayotte, Mexico, Montenegro, Morrocco, Nambia, Nicaragua, Nouvelle Caledoni, Oman, Panama, Paraguay, Peru, Polynesie Francais, Portugal, Qatar, Reunion, Romania, Russia, Sao Some & principe, Saudi Arabia, Senegal, South Africa, Spain, St. Pierre et Miquel, Switzerland, the United States, Tunisia, Turkey, UAE, United Kingdom, Uruguay, Venezuela, Wallis et Futuna, and Yemen.
Ralink 5390GN 802.11 b/g/n 1x1 WiFi Adapter
For use in Algeria, Argentina, Bahrain, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameron, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Ecuador, Egypt, El Salvador, Estonia, France, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon, Martinique, Mayotte, Mexico, Montenegro, Morrocco, Nambia, Nicaragua, Nouvelle Caledoni, Oman, Panama, Paraguay, Peru, Polynesie Francais, Portugal, Qatar, Reunion, Romania, Russia, Sao Some & principe, Saudi Arabia, Senegal, South Africa, Spain, St. Pierre et Miquel, Switzerland, the United States, Tunisia, Turkey, UAE, United Kingdom, Uruguay, Venezuela, Wallis et Futuna, and Yemen.
640926-001
630703-001
16 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Atheros AR9002WB-1NGB 802.11 b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
For use in Algeria, Argentina, Bahrain, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameron, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Ecuador, Egypt, El Salvador, Estonia, France, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon, Martinique, Mayotte, Mexico, Montenegro, Morrocco, Nambia, Nicaragua, Nouvelle Caledoni, Oman, Panama, Paraguay, Peru, Polynesie Francais, Portugal, Qatar, Reunion, Romania, Russia, Sao Some & principe, Saudi Arabia, Senegal, South Africa, Spain, St. Pierre et Miquel, Switzerland, the United States, Tunisia, Turkey, UAE, United Kingdom, Uruguay, Venezuela, Wallis et Futuna, and Yemen.
Realtek RTL8188CE 802.11 b/g/n WiFi with Realtek CSRBC4 Bluetooth 2.1+EDR
Adapter
For use in Algeria, Argentina, Bahrain, Belarus, Belgium, Bolivia, Brazil, Bulgaria, Cameron, Canada (French/English), Chad, Chile, Columbia, Costa Rica, Croatia, Cyprus, Ecuador, Egypt, El Salvador, Estonia, France, Guadeloupe, Guatemala, Guyane Francaise, Honduras, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon, Martinique, Mayotte, Mexico, Montenegro, Morrocco, Nambia, Nicaragua, Nouvelle Caledoni, Oman, Panama, Paraguay, Peru, Polynesie Francais, Portugal, Qatar, Reunion, Romania, Russia, Sao Some & principe, Saudi Arabia, Senegal, South Africa, Spain, St. Pierre et Miquel, Switzerland, the United States, Tunisia, Turkey, UAE, United Kingdom, Uruguay, Venezuela, Wallis et Futuna, and Yemen.
Broadcom 4313/2070 802.11b/g/n (1x1) and Bluetooth high-speed Half Mini Card
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, the United States, Uruguay, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593127-001
602993-001
600370-001
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
(13) Memory modules (PC3-10600, 1333 MHz)
2 GB 621565-001
Computer major components 17
Item Description Spare part number
4 GB 621569-001
(14) Battery
9-cell, 100 WHr (3.0 Ah) Li-ion 636631-001
6-cell, 62 WHr (2.80 Ah) Li-ion 593562-001
6-cell, 55 WHr (2.55 Ah) Li-ion 593554-001
(15) Base enclosure (includes modem cable and optical drive cable) 636937-001
(16) Hard drive (includes hard drive bracket)
NOTE: The hard drive cable is included in the Cable Kit, spare part number 608227-001.
750 GB, 7200 rpm 678103-001
640 GB, 7200 rpm 678102-001
500 GB, 7200 rpm 678101-001
320 GB, 7200 rpm 678100-001
160 GB solid-state drive 608215-001
(17) DVD±RW SuperMulti DL Drive (12.7 mm optical drive, fixed) (select models only) 677742-001
Optical drive weight saver (not illustrated) 660550-001
18 Chapter 3 Illustrated parts catalog

Display assembly components

Item Description Spare part number
(1) Display bezel 636938-001
(2) Webcam module 615744-001
(3) Display panel (35.56 cm (14.0 in) Brightview, high-definition; includes display panel
cable)
Display Cable Kit 608211-001
(4a) Webcam cable
608206-001
Display assembly components 19
Item Description Spare part number
(4b) Antennas and cables
(5) Display hinge covers 608210-001
(6) Display bracket 608214-001
(7) Display back cover
For use in Dark Umber computer models 636936-001
For use in Steel Gray computer models 650674-001
Display Screw Kit (not illustrated; includes screws and screw covers) 608212-001

Plastics Kit

Item Description Spare part number
Plastics Kit 636942-001
(1) Wireless/memory module mini-card compartment cover (includes captive screw)
(2) Hard drive bay cover (includes captive screws)
20 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number
(1) Optical drive (12.7 mm, SATA, fixed)
DVD±RW SuperMulti DL Drive (select models only) 677742-001
Optical drive weight saver 660550-001
(2) Hard drive (include hard drive bracket)
NOTE: The hard drive cable is included in the Cable Kit, spare part number 608227-001.
750 GB, 7200 rpm 678103-001
640 GB, 7200 rpm 678102-001
500 GB, 7200 rpm 678101-001
320 GB, 7200 rpm 678100-001
160 GB solid-state drive (not illustrated) 608215-001
Hard drive mounting hardware 672516-001
Mass storage devices 21

Miscellaneous parts

Description Spare part number
AC adapters
90 W Smart AC adapter, RC/V 3W 609940-001
65 W Smart AC adapter, RC/V 3W 609939-001
Power cord, AC, 3 wire, black, 1.83 m
For use in Argentina 490371-D01
For use in Brazil 490371-202
For use in the People's Republic of China 490371-AA1
For use in Denmark 490371-081
For use in Europe, the Middle East, and Africa 490371-021
For use in Italy 490371-061
For use in North America 490371-001
For use in Switzerland 490371-111
For use in the United Kingdom and Singapore 490371-031
Thermal pad kit 634366-001
RTC battery 449137-001
Rubber feet 608228-001
Screw Kit
Phillips M2.0x2.0 broadhead screw
Phillips M2.0x3.0 screw
Phillips M2.0x4.0 screw
Phillips M2.0x5.0 screw
Phillips M2.5x5.0 screw
Phillips M2.5x6.5 screw
Phillips M2.5x7.0 screw
Phillips M3.0x3.0 screw
608234-001
22 Chapter 3 Illustrated parts catalog
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