Hp DM3 User Manual

HP Pavilion dm3 Entertainment PC

User Guide

ATI is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: December 2009

Document Part Number: 589236-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

To obtain the latest version of the User Guide, go to the HP Web site at

http://www.hp.com/support.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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iv Safety warning notice

Table of contents

1 Getting started

Using HP QuickWeb (select models only) ............................................................................................ 1

2 Features

Identifying hardware ............................................................................................................................. 2

Components ......................................................................................................................................... 2

Top components .................................................................................................................. 2

TouchPad ............................................................................................................ 2

Lights ................................................................................................................... 3

Keys .................................................................................................................... 4

Front components ................................................................................................................ 5

Right-side components ........................................................................................................ 5

Left-side components .......................................................................................................... 6

Bottom components ............................................................................................................. 8

Display components ............................................................................................................ 9

Wireless antennas ............................................................................................................. 10

Additional hardware components ...................................................................................... 11

Labels ................................................................................................................................................. 11

3 Wireless and local area networks

Using wireless devices ....................................................................................................................... 13

Identifying wireless and network status icons .................................................................... 13

Using the wireless controls ................................................................................................ 14

Using the wireless button ................................................................................................... 14

Using Wireless Assistant software ..................................................................................... 15

Using HP Connection Manager (select models only) ........................................................ 15

Using operating system controls ........................................................................................ 15

Using a WLAN .................................................................................................................................... 16

Setting up a WLAN ............................................................................................................ 16

Protecting your WLAN ....................................................................................................... 16

Roaming to another network .............................................................................................. 17

Using HP Mobile Broadband (select models only) ............................................................................. 17

Inserting a SIM ................................................................................................................... 18

Removing a SIM ................................................................................................................ 19

Using Bluetooth wireless devices ....................................................................................................... 20

Bluetooth and Internet Connection Sharing (ICS) ............................................................. 20

Troubleshooting wireless connection problems ................................................................................. 21

Cannot connect to a WLAN ............................................................................................... 21

Cannot connect to a preferred WLAN network .................................................................. 21

Network icon for WLAN is not displayed ............................................................................ 22

Current WLAN network security codes are unavailable .................................................... 22

WLAN connection is very weak ......................................................................................... 23

Cannot connect to the wireless router ............................................................................... 23

Connecting to a local area network (LAN) .......................................................................................... 23

4 Pointing devices and keyboard

Using pointing devices ....................................................................................................................... 25

Setting pointing device preferences ................................................................................... 25

Using the TouchPad .......................................................................................................... 25

Two-finger scrolling ........................................................................................... 25

Rotating (select models only) ............................................................................ 26

Pinching (select models only) ........................................................................... 26

Using the action keys ......................................................................................................................... 27

Using the hotkeys ............................................................................................................................... 28

Using keypads .................................................................................................................................... 29

Using the embedded numeric keypad ............................................................................... 30

Enabling and disabling the embedded numeric keypad .................................... 30

Switching key functions on the embedded numeric keypad ............................. 31

Using an optional external numeric keypad ....................................................................... 31

Cleaning the TouchPad and keyboard ............................................................................................... 31

5 Multimedia

Multimedia features ............................................................................................................................ 32

Adjusting the volume ......................................................................................................... 32

Using the media activity keys ............................................................................................ 33

Multimedia software ........................................................................................................................... 33

Using HP MediaSmart software ......................................................................................... 34

Using multimedia software ................................................................................................. 34

Installing multimedia software from a disc ......................................................................... 34

Audio .................................................................................................................................................. 34

Connecting external audio devices .................................................................................... 35

Checking your audio functions ........................................................................................... 35

Video .................................................................................................................................................. 35

Connecting an external monitor or projector ...................................................................... 36

Connecting an HDMI device .............................................................................................. 36

Webcam ............................................................................................................................................. 37

Webcam tips ...................................................................................................................... 38

Adjusting webcam properties ............................................................................................. 38

6 Power management

Configuring audio for HDMI (select models only) .............................................. 37

Setting power devices ........................................................................................................................ 39

Using power-saving states ................................................................................................. 39

Initiating and exiting Sleep ................................................................................ 39

Initiating and exiting Hibernation ....................................................................... 40

Using the battery meter ..................................................................................................... 40

Using power plans ............................................................................................................. 40

Viewing the current power plan ......................................................................... 40

Selecting a different power plan ........................................................................ 41

Customizing power plans .................................................................................. 41

Setting password protection on wakeup ............................................................................ 41

Using external AC power .................................................................................................................... 41

Connecting AC power ........................................................................................................ 42

Testing an AC adapter ....................................................................................................... 42

Using battery power ........................................................................................................................... 43

Finding battery information in Help and Support ............................................................... 43

Using Battery Check .......................................................................................................... 43

Displaying the remaining battery charge ........................................................................... 44

Inserting or removing the battery ....................................................................................... 44

Charging a battery ............................................................................................................. 45

Maximizing battery discharge time .................................................................................... 46

Managing low battery levels .............................................................................................. 46

Identifying low battery levels ............................................................................. 46

Resolving a low battery level ............................................................................. 47

Resolving a low battery level when external power is available ....... 47

Resolving a low battery level when a charged battery is

available ........................................................................................... 47

Resolving a low battery level when no power source is

available ........................................................................................... 47

Resolving a low battery level when the computer cannot exit

Hibernation ....................................................................................... 47

Calibrating a battery ........................................................................................................... 47

Step 1: Fully charge the battery ........................................................................ 47

Step 2: Disable Hibernation and Sleep ............................................................. 48

Step 3: Discharge the battery ............................................................................ 48

Step 4: Fully recharge the battery ..................................................................... 49

Step 5: Reenable Hibernation and Sleep .......................................................... 49

Conserving battery power .................................................................................................. 49

Storing a battery ................................................................................................................ 49

Disposing of a used battery ............................................................................................... 50

Replacing the battery ......................................................................................................... 50

Shutting down the computer ............................................................................................................... 50

7 Memory modules

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8 Drives and external devices

Drives ................................................................................................................................................. 54

Identifying installed drives .................................................................................................. 54

Handling drives .................................................................................................................. 54

Improving hard drive performance ..................................................................................... 55

Replacing the hard drive in the hard drive bay .................................................................. 56

Using HP ProtectSmart Hard Drive Protection (select models only) ................................. 58

Using external drives ......................................................................................................... 59

Sharing optical drives ........................................................................................................ 60

External devices ................................................................................................................................. 61

Using a USB device ........................................................................................................... 61

Using Digital Media Slot cards ........................................................................................... 62

Using Disk Defragmenter .................................................................................. 55

Using Disk Cleanup ........................................................................................... 55

Identifying HP ProtectSmart Hard Drive Protection status ................................ 58

Managing power with a parked hard drive ........................................................ 59

Using HP ProtectSmart Hard Drive Protection software ................................... 59

Connecting optional external drives .................................................................. 60

Connecting a USB device ................................................................................. 61

Removing a USB device ................................................................................... 61

Inserting a digital card ....................................................................................... 62

Removing a digital card ..................................................................................... 63

9 Security

Protecting the computer ..................................................................................................................... 64

Using passwords ................................................................................................................................ 64

Setting passwords in Windows .......................................................................................... 65

Setting passwords in Setup Utility ..................................................................................... 65

Administrator password ..................................................................................... 66

Power-on password .......................................................................................... 66

Using antivirus software ..................................................................................................................... 67

Using firewall software ....................................................................................................................... 67

Installing critical security updates ....................................................................................................... 68

Installing an optional security cable .................................................................................................... 68

10 Changing QuickWeb settings

Disabling and enabling QuickWeb ..................................................................................................... 69

Managing an administrator password ............................................... 66

Entering an administrator password ................................................. 66

Managing a power-on password ...................................................... 67

Entering a power-on password ......................................................... 67

Appendix A Setup Utility (BIOS)

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Starting Setup Utility ........................................................................................................................... 70

Using Setup Utility .............................................................................................................................. 70

Navigating and selecting in Setup Utility ............................................................................ 70

Changing the language of Setup Utility ............................................................................. 70

Displaying system information ........................................................................................... 71

Restoring default settings in Setup Utility .......................................................................... 71

Exiting Setup Utility ............................................................................................................ 72

Setup Utility menus ............................................................................................................................ 72

Main menu ......................................................................................................................... 72

Security menu .................................................................................................................... 72

System Configuration menu .............................................................................................. 72

Diagnostics menu .............................................................................................................. 73

Updating the BIOS ............................................................................................................................. 73

Determining the BIOS version ........................................................................................... 73

Downloading a BIOS update ............................................................................. 74

Updating programs and drivers .......................................................................................................... 75

Appendix B Backup and recovery

Creating recovery discs ...................................................................................................................... 76

Backing up your information ............................................................................................................... 77

Using Windows Backup and Restore ................................................................................ 78

Using system restore points .............................................................................................. 78

When to create restore points ........................................................................... 78

Create a system restore point ........................................................................... 78

Restore to a previous date and time ................................................................. 79

Performing a recovery ........................................................................................................................ 79

Recovering using the recovery discs ................................................................................. 79

Recovering using the dedicated recovery partition ............................................................ 79

Index ................................................................................................................................................................... 80

1 Getting started

Your computer's main operating system is Microsoft® Windows®. Your computer may also feature HP QuickWeb (select models only).

The Microsoft Windows operating system displays the desktop on the display and controls your

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computer's hardware, peripherals, and software programs.

If your computer includes QuickWeb, it allows you to quickly browse the Internet, view digital

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photos, listen to music, or keep in touch using e-mail, instant messages, or Skype (select models only), without having to boot your main operating system.

NOTE: To disable or reenable QuickWeb, refer to Chapter 10, "Changing QuickWeb settings." You

can access the software Help when you are in QuickWeb by clicking the Help icon in the notification area.

Using HP QuickWeb (select models only)

To start QuickWeb:

1. Turn on your computer. The HP QuickWeb screen opens.

2. Click an icon on the QuickWeb screen to start a program.

To start QuickWeb from Microsoft Windows:

Select Start, click the arrow next to the Shut down button, and then click Restart. Your computer

▲

restarts and displays the QuickWeb home page.

NOTE: To learn more about HP QuickWeb, refer to the software Help included with QuickWeb.

Using HP QuickWeb (select models only) 1

2Features

Identifying hardware

To see a list of hardware installed in the computer, select Start > Control Panel > System and Security. Then in the System area, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

NOTE: Windows® includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Components

Top components

TouchPad

Component Description

(1) TouchPad light

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

2 Chapter 2 Features

White: TouchPad is enabled.

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Amber: TouchPad is disabled.

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Lights

Component Description

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and click Mouse settings.

Component Description

(1) Caps lock light On: Caps lock is on.

(2) Mute light On: Computer sound is off.

(3) Num lock light On: The embedded numeric keypad is enabled or num lock is

on for an optional external numeric keypad.

Components 3

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the cursor.

(5) Embedded numeric keypad keys When the keypad has been enabled, the keys can be used like

(6) Action keys Execute frequently used system functions.

(7) num lk key Enables/disables the embedded numeric keypad when

the fn key.

combination with an arrow key, the num lk key, or the esc key.

the keys on an external numeric keypad.

pressed in combination with the fn key.

4 Chapter 2 Features

Front components

Component Description

(1) Speakers (2) Produce sound.

(2) Battery light On: A battery is charging.

(3) Drive light White: The hard drive is being accessed.

Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Right-side components

Component Description

(1) Power light

Blinking: The hard drive or an optional external optical drive is being accessed.

Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

On: The computer is on.

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Blinking: The computer is in the Sleep state.

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Off: The computer is off or in Hibernation.

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(2) Power switch

When the computer is off, slide the switch to turn on the computer.

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When the computer is on, slide the switch briefly to initiate Sleep.

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Components 5

Component Description

When the computer is in the Sleep state, slide the switch briefly to exit

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Sleep.

When the computer is in Hibernation, slide the switch briefly to exit

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Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel >

System and Security > Power Options.

(3) Wireless light

(4) Wireless button Turns the wireless feature on or off but does not create a wireless

(5) USB ports (2) Connect optional USB devices.

(6) Vent Enables airflow to cool internal components.

(7) Security cable slot Attaches an optional security cable to the computer.

Left-side components

Blue: An integrated wireless device, such as a wireless local area

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network (WLAN) device, a wireless wide area network (WWAN) device, and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

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connection.

NOTE: To establish a wireless connection, a wireless network must

already be set up.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

NOTE: The security cable is designed to act as a deterrent, but it may not

prevent the computer from being mishandled or stolen.

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter light

(3) RJ-45 (network) jack Connects a network cable.

(4) External monitor port Connects an external VGA monitor or projector.

6 Chapter 2 Features

On: The computer is connected to external power.

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Off: The computer is not connected to external power.

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Component Description

(5) HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio component.

(6) USB ports (2) Connect optional USB devices.

NOTE: Select models can be configured with an optional

external USB optical disc drive. For more information, refer to the printed Quick Setup poster.

(7) Digital Media Slot Supports the following digital card formats:

Memory Stick (MS)

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Memory Stick Pro (MSP)

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MultiMediaCard (MMC)

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Secure Digital (SD) Memory Card

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Secure Digital High Capacity (SDHC) Memory Card

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xD-Picture Card (XD)

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xD-Picture Card (XD) Type H

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xD-Picture Card (XD) Type M

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(8) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack,

the computer speakers are disabled.

(9) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo

array microphone, or monaural microphone.

Components 7

Bottom components

Component Description

(1) Subscriber identity module (SIM) slot (select

models only)

(2) Battery bay Holds the battery.

(3) Battery release latch Releases the battery from the battery bay.

(4) Vents (6) Enable airflow to cool internal components.

(5) Memory module compartment Contains the memory module slot (2 slots on select models) and

(6) Hard drive bay Holds the hard drive and wireless wide area network (WWAN)

Located inside the battery bay.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

wireless LAN (WLAN) module.

CAUTION: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

module (select models only).

8 Chapter 2 Features

Component Description

Display components

CAUTION: To prevent an unresponsive system, replace the

Component Description

(1) Internal microphone Records sound.

(2 Webcam light On: The webcam is in use.

(3) Webcam Records video and captures still photographs.

Components 9

Wireless antennas

Component Description

(1) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wireless

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

*The antennas are not visible from the outside of the device. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

wide-area networks (WWANs).

local area networks (WLANs).

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

10 Chapter 2 Features

Additional hardware components

Component Description

(1) Power cord* Connects the AC adapter.

(2) AC adapter Converts AC power to DC power.

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

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(3) Battery* Powers the computer when the computer is not plugged into

external power.

*Batteries and power cords vary in appearance by country or region.

Service tag—Provides important information including the following:

Product name (1). This is the product name affixed to the front of your notebook.

◦

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

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Part number/Product number (p/n) (3). This number provides specific information about the

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hardware components of the product. The part number helps a service technician to determine what components and parts are needed.

Labels 11

Model description (4). This is the alphanumeric identifier you use to locate documents, drivers,

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and support for your notebook.

Warranty period (5). This number describes the duration of the warranty period for this

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computer.

Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.

Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the

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Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

Regulatory label—Provides regulatory information about the computer. The regulatory label is

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located under the battery door.

Wireless certification label(s)—Provide information about optional wireless devices and the

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approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device, an HP Mobile Broadband Module, or an optional Bluetooth® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer.

SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit

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Card Identifier) of your SIM. This label is located inside the battery bay.

HP Mobile Broadband Module serial number label (select models only)—Provides the serial

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number of your HP Mobile Broadband Module. This label is located inside the battery bay.

12 Chapter 2 Features

3 Wireless and local area networks

Using wireless devices

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area

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networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides

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access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled

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devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together— typically within 10 meters (approximately 33 feet) of each other.

Computers with WLAN devices support one or more of the following IEEE industry standards:

802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a

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frequency of 2.4 GHz.

802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g

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WLAN device is backward compatible with 802.11b devices, so they can operate on the same network.

802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.

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NOTE: 802.11a is not compatible with 802.11b and 802.11g.

802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it

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backward compatible with 802.11a, b, and g.

For more information on wireless technology, refer to the information and Web site links provided in Help and Support.

Identifying wireless and network status icons

Icon Name Description

Wireless (connected) Identifies the location of the wireless light and the wireless

button on the computer. Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on.

Wireless (disconnected) Identifies the Wireless Assistant software on the computer

and indicates that all of the wireless devices are off.

Using wireless devices 13

HP Connection Manager Opens HP Connection Manager, which enables you to create

a connection with an HP Mobile Broadband device (select models only).

Wired network (connected) Indicates that one or more of your network drivers are

installed and one or more network devices are connected to the network.

Network (connected) Indicates that the following conditions exist:

One or more of your network drivers are installed.

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One or more network devices are connected to a

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wireless network.

One or more network devices are connected to a wired

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network.

Network (disabled/disconnected) Indicates that the following conditions exist:

One or more of your network drivers are installed.

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Either no wireless connections are available or all

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wireless network devices are disabled by the wireless button or Wireless Assistant.

Wired network (disabled/disconnected) Indicates that the following conditions exist:

One or more of your network drivers are installed.

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All network devices or all wireless devices are disabled

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in Windows® Control Panel.

Network (disconnected) Indicates that the following conditions exist:

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button or wireless switch (referred to in this guide as the wireless button)

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Wireless Assistant software

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HP Connection Manager software (select models only)

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Operating system controls

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Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (blue) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is blue, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

One or more of your network drivers are installed.

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Wireless connections are available.

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NOTE: On some models, the wireless light is amber when all wireless devices are off.

14 Chapter 3 Wireless and local area networks

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through Wireless Assistant software.

Using Wireless Assistant software

A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant.

NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a

network or a Bluetooth-enabled device.

To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the notification area, and position the mouse pointer over the wireless icon.

If the wireless icon is not displayed in the notification area, complete the following steps to change Wireless Assistant properties:

1. Select Start > Control Panel > Hardware > Windows Mobility Center.

2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows®

Mobility Center.

3. Click Properties.

4. Select the check box next to HP Wireless Assistant icon in notification area.

5. Click Apply.

6. Click Close.

For more information, refer to the Wireless Assistant software Help:

1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.

2. Click the Help button.

Using HP Connection Manager (select models only)

You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only).

To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.

– or –

Select Start > All Programs > HP Connection Manager > HP Connection Manager.

For more details about using Connection Manager, refer to the Connection Manager software Help.

Using operating system controls

Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center.

Using wireless devices 15

For more information, select Start > Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

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that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

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wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an

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Internet service provider (ISP)

A wireless router (purchased separately) (2)

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The wireless computer (3)

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The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP.

Protecting your WLAN

Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses.

WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.

16 Chapter 3 Wireless and local area networks

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it. However, you can take precautions to protect your WLAN:

Use a wireless transmitter with built-in security

●

Many wireless base stations, gateways, or routers provide built-in security features such as wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your network from the most common wireless security risks.

Work behind a firewall

●

A firewall is a barrier that checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in many varieties, both software and hardware. Some networks use a combination of both types.

Use wireless encryption

●

A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security:

Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all

◦

network data before it is transmitted using a WEP key. Usually, you can allow the network to assign the WEP key. Alternatively, you can set up your own key, generate a different key, or choose other advanced options. Without the correct key, others will not be able to use the WLAN.

WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data

◦

that is transmitted over the network. However, instead of using one static security key for encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamically generate a new key for every packet. It also generates different sets of keys for each computer on the network.

Roaming to another network

When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can access by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

Using HP Mobile Broadband (select models only) 17

HP Mobile Broadband supports the following technologies:

HSPA (High Speed Packet Access), which provides access to networks based on the Global

●

System for Mobile Communications (GSM) telecommunications standard.

EV-DO (Evolution Data Optimized), which provides access to networks based on the code division

●

multiple access (CDMA) telecommunications standard.

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a subscriber identity module (SIM). A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information included with your computer, or the mobile network operator may provide it separately from the computer.

For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a SIM” sections in this chapter.

For information on HP Mobile Broadband and how to activate service with a preferred mobile network operator, refer to the HP Mobile Broadband information included with your computer. For additional information, see the HP Web site at

Inserting a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

http://www.hp.com/go/mobilebroadband (US only).

To insert a SIM:

1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the

computer on by sliding the power switch. Then shut down the computer through the operating system.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

6. Remove the battery.

18 Chapter 3 Wireless and local area networks

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

8. Replace the battery.

NOTE: HP Mobile Broadband is disabled if the battery is not replaced.

9. Reconnect external power.

10. Reconnect external devices.

11. Turn on the computer.

Removing a SIM

To remove a SIM:

1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the

computer on by sliding the power switch. Then shut down the computer through the operating system.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

6. Remove the battery.

Using HP Mobile Broadband (select models only) 19

7. Press in on the SIM (1), and then remove it from the slot (2).

8. Replace the battery.

9. Reconnect external power.

10. Reconnect external devices.

11. Turn on the computer.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

●

Phones (cellular, cordless, smart phone)

●

Imaging devices (printer, camera)

●

Audio devices (headset, speakers)

●

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system.

20 Chapter 3 Wireless and local area networks

Troubleshooting wireless connection problems

Some possible causes for wireless connection problems include the following:

Network configuration (SSID or security) has been changed.

●

Wireless device is not installed correctly or has been disabled.

●

Wireless device or router hardware has failed.

●

Wireless device encountered interference from other devices.

●

NOTE: Wireless networking devices are included with select computer models only. If wireless

networking is not listed in the feature list on the side of the original computer package, you may add wireless networking capability to the computer by purchasing a wireless networking device.

Before working your way through the sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices.

Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use.

Cannot connect to a WLAN

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer:

NOTE: Windows includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

1. Select Start > Control Panel > System and Security.

2. In the System area, click Device Manager.

3. Click the arrow next to Network adapters to expand the list and show all adapters.

4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include

the terms wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.

If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver of the WLAN device is not properly installed.

For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.

Cannot connect to a preferred WLAN network

Windows can automatically repair a corrupted WLAN connection:

If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,

●

and then click Troubleshoot problems.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

If there is no network icon in the notification area, follow these steps:

●

1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2. Click Troubleshoot problems and select a network to repair.

Troubleshooting wireless connection problems 21

Network icon for WLAN is not displayed

If the network status icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled.

Get the latest version of the WLAN device software and drivers for your computer from the HP Web site

http://www.hp.com. If the WLAN device you are using was purchased separately, consult the

at manufacturer's Web site for the latest software.

To get the latest version of the WLAN device software for your computer, follow these steps:

1. Open your Web browser and go to

2. Select your country or region.

3. Click the option for software and driver downloads, and then type your computer model number in

the search box.

4. Press enter, and then follow the on-screen instructions.

NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web

site for the latest software.

http://www.hp.com/support.

Current WLAN network security codes are unavailable

If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network.

For a network connected to your personal wireless router, review the router user guide for

●

instructions on setting up the same codes on both the router and the WLAN device.

For a private network, such as a network in an office or at a public Internet chat room, contact the

●

network administrator to obtain the codes, and then enter the codes when prompted to do so.

Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly.

If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network:

1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2. In the left panel, click Manage wireless networks.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several are displayed.

3. Right-click the network, and then click Properties.

NOTE: If the network you want is not listed, check with the network administrator to be sure that

the router or access point is operating.

4. Click the Security tab and enter the correct wireless encryption data into the Network security

key box.

5. Click OK to save these settings.

22 Chapter 3 Wireless and local area networks

WLAN connection is very weak

If the connection is very weak, or if your computer cannot make a connection to a WLAN, follow the steps below to minimize interference from other devices:

Move your computer closer to the wireless router or access point.

●

Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure

●

that other wireless devices are not interfering.

Cannot connect to the wireless router

If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds.

If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions.

Connecting to a local area network (LAN)

Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the device.

To connect the network cable:

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem

cable or telephone cable into an RJ-45 (network) jack.

1. Plug the network cable into the network jack (1) on the computer.

Connecting to a local area network (LAN) 23

2. Plug the other end of the cable into a network wall jack (2).

24 Chapter 3 Wireless and local area networks

4 Pointing devices and keyboard

Using pointing devices

NOTE: In addition to the TouchPad, you can also connect an external USB mouse to the computer

using one of the USB ports on the computer.

Setting pointing device preferences

To access Mouse Properties, select Start > Devices and printers. Then, right-click the device representing your computer, and click Mouse settings.

Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

Using the TouchPad

To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. Use the TouchPad buttons like the corresponding buttons on an external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down over the lines.

NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad

before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone does not activate the scrolling function.

NOTE: For information on identifying the TouchPad components, refer to TouchPad on page 2

The following features are not available in all software. They are functional only in software that supports them.

Two-finger scrolling

Two-finger scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion.

NOTE: Scrolling speed is controlled by finger speed.

NOTE: Two-finger scrolling is enabled at the factory. To disable two-finger scrolling, select Control

panel > Hardware and Sound > Mouse > Multitouch Gestures. Then, clear the check box next to

the function you want to disable.

Using pointing devices 25

Rotating (select models only)

NOTE: For some computer models, rotating is enabled at the factory. To disable rotating, select

Control panel > Hardware and Sound > Mouse > Multitouch Gestures. Then, clear the check box

next to the function you want to disable.

Rotating allows you to rotate items such as photos and pages. To rotate, anchor your thumb on the TouchPad, and then move your forefinger in a semicircular motion around your thumb.

Pinching (select models only)

NOTE: For some computer models, pinching is enabled at the factory. To disable pinching, select

Control panel > Hardware and Sound > Mouse > Multitouch Gestures. Then, clear the check box

next to the function you want to disable.

Pinching allows you to zoom in or out on items such as PDFs, images, and photos.

To pinch:

Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase

●

an object's size.

Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to

●

decrease an object's size.

26 Chapter 4 Pointing devices and keyboard

NOTE: Your computer also supports additional TouchPad features. To enable these features, select

Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

Using the action keys

Action keys are customized actions that are assigned to specific keys at the top of the keyboard.

To use an action key, press and hold this key to activate the assigned function.

NOTE: Depending on the application you are using, pressing the fn key and one of the action keys

opens a specific shortcut menu within that application.

NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility

(BIOS) and revert back to pressing the fn key and one of the action keys to activate the assigned function. Refer to

Setup Utility (BIOS) on page 70 for additional information.

Using the action keys 27

Key Icon Description

Decrease brightness

Increase brightness Increases the screen brightness level incrementally.

Sleep Initiates Sleep.

Switch screen image

QuickLock Initiates the QuickLock security feature.

Volume mute Mutes or restores speaker sound.

Volume down Decreases speaker sound incrementally.

Decreases the screen brightness level incrementally.

Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing the switch screen image key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external VGA video standard or HDMI. The switch screen image key can also alternate images among other devices receiving video information from the computer.

Volume up Increases speaker sound incrementally.

Previous track Plays the previous track of a CD or the previous section of the DVD or BD.

Play/pause Plays, pauses, or resumes an audio CD, a DVD, or a BD.

Next track Plays the next track of an audio CD or the next section of the DVD or BD.

Stop Stops audio playback of a CD, a DVD, or a BD.

Using the hotkeys

Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the arrow keys (3).

28 Chapter 4 Pointing devices and keyboard

Hotkey Description

fn+esc Displays information about system hardware components and the

system BIOS version number.

fn+up arrow Scrolls the page up.

fn+down arrow Scrolls the page down.

fn+left arrow Depending on the software, one of the following functions occurs:

Returns the cursor to the beginning of the line where the

●

cursor is located.

– or –

Returns to the beginning of the document.

●

fn+right arrow Depending on the software, one of the following functions occurs:

Places the cursor at the end of the line.

●

– or –

Scrolls to the end of the document.

●

To use a hotkey command, follow either of these steps:

Briefly press the fn key, and then briefly press the second key of the hotkey command.

●

– or –

Press and hold down the fn key, briefly press the second key of the hotkey command, and then

●

release both keys at the same time.

Using keypads

The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.

Using keypads 29

Component Description

(1) fn key Enables/disables the embedded numeric keypad when pressed in

(2) Embedded numeric keypad Can be used like an external numeric keypad.

(3) num lk key Enables/disables the embedded numeric keypad when pressed in

(4) Num lock light

combination with the num lk key.

combination with the fn key.

On: The embedded numeric keypad is enabled.

●

– or –

On: Num lock is enabled on a connected optional numeric

●

keypad.

Using the embedded numeric keypad

The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

Enabling and disabling the embedded numeric keypad

Press fn+num lk to enable the embedded numeric keypad. The num lock light is turned on.Press fn

+num lk again to return the keys to their standard keyboard functions.

NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad

is connected to the computer or to an optional docking device or expansion product.

30 Chapter 4 Pointing devices and keyboard

Switching key functions on the embedded numeric keypad

You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination.

To change the function of a keypad key to keypad functions while the keypad is off, press and hold

●

the fn key while pressing the keypad key.

To use the keypad keys temporarily as standard keys while the keypad is on:

●

Press and hold the fn key to type in lowercase.

◦

Press and hold fn+shift to type in uppercase.

◦

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example:

When num lock is on, most keypad keys type numbers.

●

When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

●

When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

Press the num lk key on the external keypad, not on the computer.

▲

Cleaning the TouchPad and keyboard

Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a

vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.

Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris.

Cleaning the TouchPad and keyboard 31

5Multimedia

Multimedia features

Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components:

External optical drive (select models only) for playing audio and video discs

●

Integrated speakers for listening to music

●

Integrated microphone for recording your own audio

●

Integrated webcam that allows you to capture and share video

●

Preinstalled multimedia software that allows you to play and manage your music, movies, and

●

pictures

Multimedia buttons and hotkeys that provide fast access to multimedia tasks

●

The following sections explain how to use the multimedia components included with your computer.

Adjusting the volume

You can adjust the volume using the computer volume keys.

To mute or restore volume, press the volume mute key (1).

●

To decrease volume, press the volume down key (2).

●

To increase volume, press the volume up key (3).

●

32 Chapter 5 Multimedia

NOTE: Volume can also be controlled through the Windows operating system and some programs.

Using the media activity keys

The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (select models only).

When an audio CD or a DVD or BD is not playing, press the play/pause key (2) to play the disc.

●

When an audio CD or a DVD or BD is playing, use the following keys:

●

To play the previous track of an audio CD or the previous chapter of a DVD, press the previous

◦

track key (1).

To pause or resume playing the disc, press the play/pause key (2).

◦

To play the next track of an audio CD or the next chapter of a DVD, press the next track key

◦

(3).

To stop the disc, press the stop key (4).

◦

Multimedia software

The computer includes preinstalled multimedia software. If you have an external optical drive (select models only), the software can help you perform the following multimedia tasks, in addition to the ones described in this section:

Playing digital media, including audio and video CDs, audio and video DVDs, and BDs

●

Creating or copying data CDs

●

Creating, editing, and burning audio CDs

●

Creating, editing, and burning a video or movie to a DVD or video CD

●

Multimedia software 33

Using HP MediaSmart software

HP MediaSmart turns your computer into a mobile entertainment center. With MediaSmart, you can enjoy music and DVD and BD movies. You can also manage and edit your photo collections. MediaSmart includes the following features:

Playlist upload support:

●

Upload your MediaSmart photo playlists to Internet photo albums, such as Snapfish.

◦

Upload your MediaSmart video playlists to YouTube.

◦

Export your MediaSmart playlist to the CyberLink DVD Suite.

◦

Pandora Internet radio (North America only)—Listen to music selected just for you, streamed from

●

the Internet.

To start MediaSmart:

Click the HP MediaSmart icon on the desktop.

▲

For more information on using MediaSmart, select Start > Help and Support, and then type MediaSmart in the Search box.

Using multimedia software

To locate and use other preinstalled multimedia software:

Select Start > All Programs, and then open the multimedia program you want to use. For example,

▲

if you want to use Windows Media Player to play an audio CD, click Windows Media Player.

NOTE: Some programs may be located in subfolders.

Installing multimedia software from a disc

Although your computer does not have an installed optical drive, you can easily access software, as well as install software and access data from one of the following ways:

Use an external optical drive (select models only).

●

NOTE: The external optical drive must be connected to the USB port on the computer, not to a

USB port on another external device, such as a hub or docking station. For additional information on external optical drives, refer to

Share an optical drive from another computer that has an optical drive on your home network.

●

NOTE: You must have a home network set up in order to share an optical drive. For additional

information on sharing optical drives, refer to

NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore

unusable through DVD or CD sharing.

Using external drives on page 59.

Sharing optical drives on page 60.

Audio

Your computer enables you to use a variety of audio features:

Play music using your computer speakers and/or connected external speakers

●

Record sound using the internal microphone or connect an external microphone

●

Download music from the Internet

●

34 Chapter 5 Multimedia

Create multimedia presentations using audio and images

●

Transmit sound and images with instant messaging programs

●

Stream radio programs

●

Create (burn) audio CDs using an optional optical drive

●

Connecting external audio devices

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.

To connect external devices such as external speakers, headphones, earbuds, a headset, television audio, or a headset microphone, refer to the information provided with the device. For best results, remember the following tips:

Be sure that the device cable is securely connected to the correct jack on your computer. (Cable

●

connectors are normally color-coded to match the corresponding jacks on the computer.)

Be sure to install any drivers required by the external device.

●

NOTE: A driver is a required program that functions like a translator between the device and the

programs that use the device.

Checking your audio functions

Video

To check the system sound on your computer, follow these steps:

1. Select Start > Control Panel.

2. Click Hardware and Sound.

3. Click Sound.

4. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound

event, such as a beep or alarm, and click the Test button.

You should hear sound through the speakers or through connected headphones.

To check the record functions of the computer, follow these steps:

1. Select Start > All Programs > Accessories > Sound Recorder.

2. Click Start Recording and speak into the microphone. Save the file to your desktop.

3. Open Windows Media Player or MediaSmart and play back the sound.

NOTE: For best results when recording, speak directly into the microphone and record sound in a

setting free of background noise.

To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound.

Your computer enables you to use a variety of video features:

Watch movies

●

Play games over the Internet

●

Video 35

Edit pictures and video and create presentations

●

Connect external video devices

●

Connecting an external monitor or projector

The external monitor port connects an external display device such as an external monitor or a projector to the computer.

To connect a display device, connect the device cable to the external monitor port.

▲

NOTE: If a properly connected external display device does not display an image, press the switch

screen image key to transfer the image to the device. Repeatedly pressing the switch screen image key alternates the screen image between the computer display and the device.

Connecting an HDMI device

The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased

separately).

The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.

36 Chapter 5 Multimedia

To connect a video or audio device to the HDMI port:

1. Connect one end of the HDMI cable to the HDMI port on the computer.

2. Connect the other end of the cable to the video device, according to the device manufacturer’s

instructions.

3. Press the switch screen image key on the computer to switch the image between the display

devices connected to the computer.

Configuring audio for HDMI (select models only)

To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows:

1. Right-click the Speakers icon in the notification area, at far right of the taskbar, and then click

Playback devices.

2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).

3. Click Set Default, and then click Ok.

To return audio to the computer speakers, follow these steps:

1. Right-click the Speakers icon in the notification area, at far right of the taskbar, and then click

Playback devices.

2. On the Playback tab, click Speakers.

3. Click Set Default, and then click Ok.

Webcam

Your computer includes an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video.

To use the webcam, click the HP MediaSmart icon on the desktop, select the video icon on the MediaSmart SmartMenu, and then click Webcam.

NOTE: For more information on using HP MediaSmart, click Start > Help and Support, and type

MediaSmart in the Search box.

Webcam 37

For optimum performance, observe the following guidelines while using the webcam:

If you are having trouble viewing or sending multimedia files to someone on another LAN or outside

●

your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and settings of other intrusion detection systems.

Whenever possible, place bright light sources behind the camera and out of the picture area.

●

Webcam tips

For optimum performance, observe the following guidelines while using the integrated webcam:

Be sure that you have the latest version of an instant message program before attempting a video

●

conversation.

Your integrated webcam may not work properly across some network firewalls. If you are having

●

trouble viewing or sending video to someone on another LAN or outside your network firewall, contact your Internet service provider for assistance.

Whenever possible, place bright light sources behind the webcam and out of the picture area.

●

Adjusting webcam properties

You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated camera, usually from a configuration, settings, or properties menu:

Brightness—Controls the amount of light that is incorporated into the image. A higher brightness

●

setting creates a brighter image; a lower brightness setting creates a darker image.

Contrast—Controls the difference between lighter and darker areas on the image. A higher

●

contrast setting intensifies the image; a lower contrast setting maintains more of the original information’s dynamic range but leads to a flatter image.

Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,

●

green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.

Saturation—Controls the strength of color in the final image. A higher saturation setting creates a

●

bolder image; a lower saturation setting creates a more subtle image.

Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a

●

more defined image; a lower sharpness setting creates a softer image.

Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting

●

the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker.

Backlight Comp—Compensates in cases where a subject with a large amount of background light

●

would otherwise be obscured by blooming or silhouetting.

For information about using the webcam, select Start > Help and Support.

38 Chapter 5 Multimedia

6 Power management

Setting power devices

Using power-saving states

The computer has two power-saving states enabled at the factory: Sleep and Hibernation.

When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, thereby conserving power and letting you exit Sleep faster than exiting Hibernation. While the computer is in the Sleep state, the power light blinks. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

CAUTION: To prevent possible audio and video degradation, loss of audio or video playback

functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card.

NOTE: You cannot initiate any type of networking connection or perform any computer functions while

the computer is in the Sleep state or in Hibernation.

Initiating and exiting Sleep

The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power.

Power settings and timeouts can be changed using Power Options in Windows® Control Panel.

With the computer on, you can initiate Sleep in any of the following ways:

Press the Sleep key.

●

Slide the power switch briefly.

●

Close the display.

●

Click Start, and then click the Power button.

●

Click Start, click the arrow next to the Shut down button, and then click Sleep.

●

You can exit Sleep in any of the following ways:

Slide the power switch briefly.

●

If the display is closed, open the display.

●

Press a key on the keyboard.

●

Activate the TouchPad.

●

When the computer exits Sleep, the power light turns on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows password

before your work is returned to the screen.

Setting power devices 39

Initiating and exiting Hibernation

The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on battery power, 1,080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level.

Power settings and timeouts can be changed using Power Options in Windows Control Panel.

To initiate Hibernation:

Click Start, click the arrow next to the Shut down button, and then click Hibernate.

▲

To exit Hibernation:

Slide the power switch briefly.

▲

The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows password

before your work is returned to the screen.

Using the battery meter

The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power plan.

To display the percentage of remaining battery charge and the current power plan, move the pointer

●

over the battery meter icon.

To access Power Options, or to change the power plan, click the battery meter icon and select an

●

item from the list.

Different battery meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low battery level, critical battery level, or reserve battery level.

To hide or display the battery meter icon:

1. Right-click the Show hidden icons icon (the arrow at the left side of the notification area).

2. Click Customize notification icons.

3. Under Behaviors, click Show icon and notifications for the Power icon.

4. Click OK.

Using power plans

A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance.

You can change power plan settings or create your own power plan.

Viewing the current power plan

Click the battery meter icon in the notification area, at the far right of the taskbar.

▲

– or –

Select Start > Control Panel > System and Security > Power Options.

40 Chapter 6 Power management

Selecting a different power plan

Click the battery meter icon in the notification area, and then select a power plan from the list.

▲

– or –

Select Start > Control Panel > System and Security > Power Options, and then select a power plan from the list.

Customizing power plans

1. Click the battery meter icon in the notification area and then click More power options.

– or –

Select Start > Control Panel > System and Security > Power Options.

2. Select a power plan, and then click Change plan settings.

3. Make changes to the settings.

4. To change additional settings, click Change advanced power settings and make your changes.

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:

1. Select Start > Control Panel > System and Security > Power Options.

2. In the left pane, click Require a password on wakeup.

3. Click Change Settings that are currently unavailable.

4. Click Require a password (recommended).

NOTE: If you need to create a user account password or change your current user account

password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5.

5. Click Save changes.

Using external AC power

External AC power is supplied through an approved AC adapter.

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,

a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

Connect the computer to external AC power under any of the following conditions:

WARNING! Do not charge the computer battery while you are onboard aircraft.

When you are charging or calibrating a battery

●

When you are installing or modifying system software

●

When you are writing information to a CD or DVD

●

When you connect the computer to external AC power, the following events occur:

The battery begins to charge.

●

If the computer is turned on, the battery meter icon in the notification area changes appearance.

●

Using external AC power 41

When you disconnect external AC power, the following events occur:

The computer switches to battery power.

●

The display brightness is automatically decreased to save battery life. To increase display

●

brightness, press the f2 hotkey or reconnect the AC adapter.

Connecting AC power

WARNING! To reduce the risk of electric shock or damage to the equipment:

Plug the power cord into an AC outlet that is easily accessible at all times.

Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).

If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

To connect the computer to external AC power:

1. Plug the adapter into the power connector (1) on the computer.

2. Plug the power cord into the adapter (2).

3. Plug the other end of the power cord into an AC outlet (3).

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

●

The display does not turn on.

●

The power light is off.

●

42 Chapter 6 Power management

To test the AC adapter:

1. Remove the battery from the computer.

2. Connect the AC adapter to the computer, plug the power cord into the AC adapter, and then plug

the power cord into an AC outlet.

3. Turn on the computer.

If the power light turns on, the AC adapter is working properly.

●

If the power light remains off, the AC adapter is not functioning and should be replaced.

●

Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance.

Using battery power

When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power.

If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.

NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To

increase display brightness, use the increase brightness key or reconnect the AC adapter.

You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. However, a battery in the computer slowly discharges when the computer is off and unplugged from external power.

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP.

Finding battery information in Help and Support

Help and Support provides the following tools and information about the battery:

Battery Check tool to test battery performance

●

Information on calibration, power management, and proper care and storage to maximize battery

●

life

Information on battery types, specifications, life cycles, and capacity

●

To access battery information:

Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.

▲

Using Battery Check

Help and Support provides information on the status of the battery installed in the computer.

Using battery power 43

To run Battery Check:

1. Connect the AC adapter to the computer.

NOTE: The computer must be connected to external power for Battery Check to function properly.

2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.

3. Click the Power tab, and then click Battery Check.

Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

Displaying the remaining battery charge

Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.

▲

Inserting or removing the battery

CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent

loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery.

To insert the battery:

1. Turn the computer upside down on a flat surface.

2. Insert the battery (1) into the battery bay (2) and pivot the battery downward. Press down on the

battery until you hear a click.

3. Slide the battery release latch (3) to lock the battery in place.

To remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1), and then pivot the battery (2) upward.

44 Chapter 6 Power management

3. Remove the battery (3).

Charging a battery

WARNING! Do not charge the computer battery while you are onboard aircraft.

The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter.

The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.

To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations:

If you are charging a new battery, charge it fully before turning on the computer.

●

Charge the battery until the battery light turns off.

●

NOTE: If the computer is on while the battery is charging, the battery meter in the notification

area may show 100 percent charge before the battery is fully charged.

Allow the battery to discharge below 5 percent of a full charge through normal use before charging

●

it.

If the battery has been unused for one month or more, calibrate the battery instead of simply

●

charging it.

The battery light on the computer displays the following charge status:

On: The battery is charging.

●

Blinking: The battery has reached a low battery level or critical battery level and is not charging.

●

Off: The battery is fully charged, in use, or not installed.

●

Using battery power 45

Maximizing battery discharge time

Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

Lower the brightness on the display.

●

Check the Power saver setting in Power Options.

●

Remove the battery from the computer when it is not being used or charged.

●

Store the battery in a cool, dry location.

●

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights.

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks.

If a low battery level is not resolved, the computer enters a critical battery level, and the battery light begins blinking rapidly.

The computer takes the following actions for a critical battery level:

If Hibernation is enabled and the computer is on or in Sleep, the computer initiates Hibernation.

●

If Hibernation is disabled and the computer is on or in Sleep, the computer remains briefly in Sleep,

●

and then shuts down and loses any unsaved information.

46 Chapter 6 Power management

Resolving a low battery level

CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level

and has initiated Hibernation, do not restore power until the power lights turn off.

Resolving a low battery level when external power is available

Connect one of the following devices:

▲

AC adapter

●

Optional expansion product or docking device

●

Optional power adapter

●

Resolving a low battery level when a charged battery is available

1. Turn off the computer or initiate Hibernation.

2. Remove the discharged battery, and then insert a charged battery.

3. Turn on the computer.

Resolving a low battery level when no power source is available

Initiate Hibernation.

▲

– or –

Save your work and shut down the computer.

Resolving a low battery level when the computer cannot exit Hibernation

When the computer lacks sufficient power to exit Hibernation, follow these steps:

1. Insert a charged battery or plug the computer into external power.

2. Exit Hibernation by briefly sliding the power switch.

Calibrating a battery

Calibrate a battery under the following conditions:

When battery charge displays seem inaccurate

●

When you observe a significant change in battery run time

●

Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery.

Step 1: Fully charge the battery

WARNING! Do not charge the computer battery while you are onboard aircraft.

NOTE: The battery charges whether the computer is off or in use, but it charges faster when the

computer is off.

Using battery power 47

To fully charge the battery:

1. Insert the battery into the computer.

2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or

optional docking device, and then plug the adapter or device into external power.

The battery light on the computer turns on.

3. Leave the computer plugged into external power until the battery is fully charged.

The battery light on the computer turns off.

Step 2: Disable Hibernation and Sleep

1. Click the battery meter icon in the notification area, and then click More power options.

– or –

Select Start > Control Panel > System and Security > Power Options.

2. Under the current power plan, click Change plan settings.

3. Record the Turn off the display settings listed in the On battery column so that you can reset

them after the calibration.

4. Change the Turn off the display settings to Never.

5. Click Change advanced power settings.

6. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.

7. Record the On battery setting under Hibernate after so that you can reset it after the calibration.

8. Change the On battery setting to Never.

9. Click OK.

10. Click Save changes.

Step 3: Discharge the battery

The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery discharges faster while you are using it.

If you plan to leave the computer unattended during the discharge, save your information before

●

beginning the discharge procedure.

If you use the computer occasionally during the discharge procedure and have set energy-saving

●

timeouts, expect the following performance from the system during the discharge process:

The monitor will not turn off automatically.

◦

Hard drive speed will not decrease automatically when the computer is idle.

◦

System-initiated Hibernation will not occur.

◦

To discharge a battery:

1. Unplug the computer from its external power source, but do not turn off the computer.

2. Run the computer on battery power until the battery is discharged. The battery light begins to blink

when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.

48 Chapter 6 Power management

Step 4: Fully recharge the battery

To recharge the battery:

1. Plug the computer into external power and maintain external power until the battery is fully

recharged. When the battery is recharged, the battery light on the computer turns off.

You can use the computer while the battery is recharging, but the battery charges faster if the computer is off.

2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned

off.

Step 5: Reenable Hibernation and Sleep

CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and

information loss if the computer reaches a critical battery level.

1. Click the battery meter icon in the notification area, and then click More power options.

– or –

Select Start > Control Panel > System and Security > Power Options.

2. Under the current power plan, click Change plan settings.

3. Reenter the settings that you recorded for the items in the On battery column.

4. Click Change advanced power settings.

5. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.

6. Reenter the setting that you recorded for On battery.

7. Click OK.

8. Click Save changes.

Conserving battery power

Select the Power saver power plan through Power Options under System and Security in

●

Windows Control Panel.

Turn off wireless and local area network (LAN) connections and exit modem applications when you

●

are not using them.

Disconnect external devices that are not plugged into an external power source, when you are not

●

using them.

Stop, disable, or remove any external media cards that you are not using.

●

Use the f1 and f2 hotkeys to adjust screen brightness as needed.

●

If you leave your work, initiate Sleep or Hibernation, or shut down the computer.

●

Storing a battery

CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods

of time.

If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately.

Using battery power 49

To prolong the charge of a stored battery, place it in a cool, dry place.

Calibrate a battery before using it if it has been stored for one month or more.

Disposing of a used battery

WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short

external contacts; do not dispose of in fire or water.

Replacing the battery

Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a ”weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.

NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing

a new battery when the storage capacity indicator turns green-yellow.

Shutting down the computer

CAUTION: Unsaved information is lost when the computer is shut down.

The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a USB port

●

When the computer will be unused and disconnected from external power for an extended period

●

Although you can shut down the computer with the power switch, the recommended procedure is to use the Windows Shut down command.

To shut down the computer:

NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation

before shutdown is possible.

1. Save your work and close all open programs.

2. Click Start.

3. Click Shut down.

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:

Press ctrl+alt+delete, and then slide the Power switch.

●

Slide and hold the power switch for at least 5 seconds.

●

Disconnect the computer from external power and remove the battery.

●

50 Chapter 6 Power management

7 Memory modules

The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by replacing the existing memory module.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord

and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any

procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

To add or replace a memory module:

1. Save your work.

2. Shut down the computer and close the display.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface.

6. Remove the battery from the computer.

7. Loosen the 2 memory module compartment screws (1).

8. Lift the memory module compartment cover (2) away from the computer.

9. If you are replacing a memory module, remove the existing memory module:

a. Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

CAUTION: To prevent damage to the memory module, hold the memory module by the

edges only. Do not touch the components on the memory module.

b. Grasp the edge of the memory module (2), and gently pull the module out of the memory

module slot.

To protect a memory module after removal, place it in an electrostatic-safe container.

10. Insert a new memory module:

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

a. Align the notched edge (1) of the memory module with the tab in the memory module slot.

b. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module (2) into the memory module slot until it is seated.

52 Chapter 7 Memory modules

c. Gently press the memory module (3) down, applying pressure to both the left and right edges

of the memory module, until the retention clips snap into place.

11. Align the tabs on the memory module compartment cover with the notches on the computer (1)

and close the cover (2).

12. Tighten the 2 memory module compartment screws (3).

13. Replace the battery.

14. Turn the computer right-side up, and then reconnect external power and external devices.

15. Turn on the computer.

8 Drives and external devices

Drives

Identifying installed drives

Your computer includes a hard drive (with a rotating disc) or a solid state-drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive.

To view the drives installed on the computer, select Start > Computer.

NOTE: Windows® includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Handling drives

Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.

54 Chapter 8 Drives and external devices

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,

observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

Do not touch the connector pins on a removable drive or on the computer.

Handle a drive carefully; do not drop a drive or place items on it.

Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off, in the Sleep state, or in Hibernation, turn the computer on and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

Do not type on the keyboard or move the computer while the optical drive (select models only) is writing to a disc. The write process is sensitive to vibration.

When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media.

Avoid exposing a drive to temperature or humidity extremes.

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as conveyor belts, use X-rays instead of magnetism and does not damage a drive.

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

To run Disk Defragmenter:

1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.

2. Click Defragment now.

NOTE: Windows® includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

Drives 55

To run Disk Cleanup:

1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.

2. Follow the on-screen instructions.

Replacing the hard drive in the hard drive bay

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system.

To remove the hard drive:

1. Save your work.

2. Shut down the computer and close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface.

6. Remove the battery from the computer.

7. With the hard drive bay toward you, loosen the 3 hard drive cover screws (1).

8. Lift the hard drive cover away from the computer (2).

9. Loosen the 2 screws (1) that secure the hard drive to the computer.

10. Slide the hard drive to the left (2) to disconnect the hard drive.

56 Chapter 8 Drives and external devices

11. Pivot the hard drive upward (3) and lift the hard drive out of the hard drive bay (4).

To install a hard drive:

1. Insert the hard drive into the hard drive bay (1).

2. Pivot the hard drive downward (2), and then slide the hard drive (3) to the right until the hard drive

snaps into place.

3. Tighten the 2 screws (4) that secure the hard drive to the computer.

4. Align the tabs (1) on the hard drive cover with the notches on the computer.

5. Close the cover (2).

Drives 57

6. Tighten the 3 hard drive cover screws (3).

Using HP ProtectSmart Hard Drive Protection (select models only)

HP ProtectSmart Hard Drive Protection protects a hard drive by parking the drive and halting data requests under either of the following conditions:

You drop the computer.

●

You move the computer with the display closed while the computer is running on battery power.

●

A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.

NOTE: Because solid-state drives (SSD) lack moving parts, protection by HP ProtectSmart Hard Drive

Protection is unnecessary.

NOTE: Hard drives connected to USB ports are not protected by HP ProtectSmart Hard Drive

Protection.

For more information, refer to the HP ProtectSmart Hard Drive Protection software Help.

Identifying HP ProtectSmart Hard Drive Protection status

The drive light on the computer turns amber to show that the drive is parked. To determine whether drives are currently protected or whether a drive is parked, select Start > Control Panel > Hardware and Sound > Windows Mobility Center:

If the software is enabled, a green check mark is superimposed over the hard drive icon.

●

If the software is disabled, a red X is superimposed over the hard drive icon.

●

If the drives are parked, a yellow moon is superimposed over the hard drive icon.

●

NOTE: The icon in the Mobility Center may not show the most up-to-date status for the drive. For

immediate updates after a change in status, enable the notification area icon.

58 Chapter 8 Drives and external devices

To enable the notification area icon:

1. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive

Protection.

NOTE: If prompted by User Account Control, click Yes.

2. On the Icon in System Tray row, click Show.

3. Click OK.

Managing power with a parked hard drive

If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways:

The computer will not shut down.

●

The computer will not initiate Sleep or Hibernation, except as described in the following Note.

●

NOTE: If the computer is running on battery power and reaches a critical battery level, HP

ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation.

Before you move the computer, HP recommends that you either shut it down or initiate Sleep or Hibernation.

Using HP ProtectSmart Hard Drive Protection software

The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks:

Enable and disable HP ProtectSmart Hard Drive Protection.

●

NOTE: Depending on your user privileges, you may not be able to enable or disable HP

ProtectSmart Hard Drive Protection. Additionally, members of an Administrator group can change the privileges for non-Administrator users.

Determine whether a drive in the system is supported.

●

To open the software and change settings, follow these steps:

1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection

window.

– or –

Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive

Protection.

NOTE: If prompted by User Account Control, click Yes.

2. Click the appropriate button to change settings.

3. Click OK.

Using external drives

Removable external drives expand your options for storing and accessing information.

USB drives include the following types:

1.44-megabyte diskette drive

●

Hard drive module (a hard drive with an adapter attached)

●

Drives 59

DVD-ROM Drive

●

DVD/CD-RW Combo Drive

●

DVD±RW and CD-RW Combo Drive

●

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

●

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

●

Blu-ray ROM DVD±R/RW SuperMulti DL Drive

●

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive

●

NOTE: For more information about required software and drivers, or to learn which computer port to

use, refer to the manufacturer's instructions.

To connect an external drive to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure

that the AC power cord is unplugged.

1. Connect the drive to the computer.

2. If you are connecting a powered drive, plug the drive power cord into a grounded AC outlet.

To disconnect a powered drive, disconnect it from the computer, and then unplug the AC power cord.

Connecting optional external drives

NOTE: For more information about required software and drivers, or to learn which computer port to

use, refer to the manufacturer's instructions.

To connect an external drive to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure

that the drive is turned off and the AC power cord is unplugged.

1. Connect the drive to the computer.

2. If you are connecting a powered drive, plug the device power cord into a grounded AC outlet.

3. Turn on the drive.

To disconnect an unpowered external drive, turn off the drive, and then disconnect it from the computer. To disconnect a powered external drive, turn off the drive, disconnect it from the computer, and then unplug the AC power cord.

Sharing optical drives

Although your computer does not have an installed optical drive, you can easily access software, as well as install applications and access data, by sharing an optical drive from another computer that has an optical drive and is on the same wired or wireless network. Sharing drives is a feature of the Windows operating system that allows a drive on another computer to be made available for other people to use on a network.

NOTE: For information on setting up a home network and sharing a drive, refer to Help and Support.

NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore

unusable through DVD or CD sharing.

60 Chapter 8 Drives and external devices

External devices

Using a USB device

A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional docking device or optional expansion product.

Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

The computer has 4 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. An optional USB hub, optional docking device, or an optional expansion product provides additional USB ports that can be used with the computer.

Connecting a USB device

CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.

To connect a USB device to the computer, connect the USB cable for the device to the USB

▲

port.

You will hear a sound when the device has been detected.

NOTE: The first time you connect a USB device, the "Installing device driver software" message is

displayed in the notification area, at the far right of the taskbar.

Removing a USB device

CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to

safely remove the USB device.

CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.

External devices 61

To remove a USB device:

1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right

of the taskbar.

NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden

icons icon (the arrow at the left of in the notification area.

2. Click the name of the device in the list.

NOTE: You are prompted that it is safe to remove the hardware device.

3. Remove the device.

Using Digital Media Slot cards

Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.

The Digital Media Slot supports the following digital card formats:

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

xD-Picture Card (XD)

●

xD-Picture Card (XD) Type H

●

xD-Picture Card (XD) Type M

●

Inserting a digital card

CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into

the Digital Media Slot.

CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card.

1. Hold the digital card label-side up, with the connectors facing the computer.

62 Chapter 8 Drives and external devices

2. Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated.

You will hear a sound when the device has been detected, and a menu of options may be displayed.

Removing a digital card

CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely

remove the digital card.

1. Save your information and close all programs associated with the digital card.

NOTE: To stop a data transfer, click Cancel in the operating system Copying window.

2. To remove the digital card:

a. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far

right of the taskbar.

NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show

hidden icons icon (the arrow at the left of the notification area).

b. Click the name of the digital card in the list.

NOTE: You are prompted that it is safe to remove the hardware device.

3. Press in on the digital card (1), and then remove the card from the slot (2).

External devices 63

9Security

Protecting the computer

Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks.

Follow the procedures in this guide to use the following features:

Passwords

●

Antivirus software

●

Firewall software

●

Critical security updates

●

Optional security cable

●

NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks

or prevent the computer from being mishandled or stolen.

NOTE: Before you send your computer for service, remove all password and fingerprint settings.

Computer risk Security feature

Unauthorized use of the computer Power-on password

Computer viruses Norton Internet Security software

Unauthorized access to data

Unauthorized access to Setup Utility, BIOS settings, and other system identification information

Ongoing or future threats to the computer Critical security updates from Microsoft

Unauthorized access to a Windows user account User password

Unauthorized removal of the computer Security cable slot (used with an optional security cable)

Using passwords

A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.

CAUTION: To prevent being locked out of the computer, record each password you set. Because

most passwords are not displayed as they are set, changed, or deleted, it is essential to record each password immediately and store it in a secure place.

Firewall software

●

Windows updates

●

Administrator password

You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature.

64 Chapter 9 Security

Use the following guidelines when setting a password in Setup Utility:

A password can be any combination of up to 8 letters and numbers and is case sensitive.

●

A password set in Setup Utility must be entered at a Setup Utility prompt. A password set

●

in Windows must be entered at a Windows prompt.

Use the following tips for creating and saving passwords:

When creating passwords, follow requirements set by the program.

●

Write down your passwords and store them in a secure place away from the computer.

●

Do not store passwords in a file on the computer.

●

Do not use your name or other personal information that could be easily discovered by an outsider.

●

The following sections list Windows and Setup Utility passwords and describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help

and Support.

Setting passwords in Windows

Password Function

Administrator password Protects administrator-level access to computer contents.

NOTE: This password cannot be used to access Setup Utility

contents.

User password Protects access to a Windows user account. It also protects

Setting passwords in Setup Utility

Password Function

Administrator password*

Power-on password*

*For details about each of these passwords, refer to the following topics.

access to the computer contents and must be entered when you exit Sleep or Hibernation.

Protects access to Setup Utility.

●

After this password is set, it must be entered each time

●

you access Setup Utility.

CAUTION: If you forget your administrator password, you

cannot access Setup Utility.

Protects access to the computer contents.

●

After this password is set, it must be entered each time

●

you turn on or restart the computer, or exit Hibernation.

CAUTION: If you forget your power-on password, you

cannot turn on or restart the computer, or exit Hibernation.

NOTE: The administrator password can be used in place of

the power-on password.

Using passwords 65

Administrator password

Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility.

Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and store it in a safe place.

Managing an administrator password

To set, change, or delete this password, follow these steps:

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

2. Use the arrow keys to select Security > Set Administrator Password, and then press enter.

To set an administrator password, type your password in the Enter New Password and

●

Confirm New Password fields, and then press enter.

To change an administrator password, type your current password in the Enter Current

●

Password field, type a new password in the Enter New Password and Confirm New Password fields, and then press enter.

To delete an administrator password, type your current password in the Enter Password field,

●

and then press enter 4 times.

3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes.

Your changes go into effect when the computer restarts.

Entering an administrator password

At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again.

Power-on password

Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted.

66 Chapter 9 Security

Managing a power-on password

To set, change, or delete this password, follow these steps:

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Use the arrow keys to select Security > Set Power-On Password, and then press enter.

To set a power-on password, type your password in the Enter New Password and Confirm

●

New Password fields, and then press enter.

To change a power-on password, type your current password in the Enter Current

●

Password field, type a new password in the Enter New Password and Confirm New Password fields, and then press enter.

To delete a power-on password, type your current password in the Enter Current

●

Password field, and then press enter 4 times.

3. To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes.

Your changes go into effect when the computer restarts.

Entering a power-on password

At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts to enter the password, you must restart the computer and try again.

Using antivirus software

When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.

Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes 60 days of free updates. It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. To view and access Norton Internet Security, select Start > All Programs > Norton Internet Security.

For more information about computer viruses, type viruses in the Search box in Help and Support.

Using firewall software

When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy.

Using antivirus software 67

Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information.

NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer

or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.

Installing critical security updates

CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security

breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.

Updates to the operating system and other software may have become available after the computer was shipped. To be sure that all available updates are installed on the computer, observe these guidelines:

Run Windows Update as soon as possible after you set up your computer. Use the update link at

●

Start > All Programs > Windows Update.

Run Windows Update monthly thereafter.

●

Obtain updates to Windows and other Microsoft® programs, as they are released, from the

●

Microsoft Web site and through the updates link in Help and Support.

Installing an optional security cable

NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from

being mishandled or stolen.

1. Loop the security cable around a secured object.

2. Insert the key (1) into the cable lock (2).

3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock

with the key.

68 Chapter 9 Security

10 Changing QuickWeb settings

Disabling and enabling QuickWeb

To disable or reenable QuickWeb from within the Windows operating system:

1. Click Start > All Programs > HP QuickWeb. The HP QuickWeb Installer folder opens. Click HP

QuickWeb Configuration Tool.

2. Select the Enable QuickWeb check box.

3. Click OK.

NOTE: The HP QuickWeb Configuration Tool can also be accessed by clicking Start > Control

Panel, and then clicking the View by arrow. Select Large icons or Small icons to locate the HP

QuickWeb Configuration Tool.

Disabling and enabling QuickWeb 69

A Setup Utility (BIOS)

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

▲

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press esc.

2. When the Startup Menu is displayed, press f10.

Using Setup Utility

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the

●

arrow keys or f5 or f6.

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while Setup Utility is open, press f1.

●

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Use the arrow keys to select System Configuration > Language, and then press enter.

70 Appendix A Setup Utility (BIOS)

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change goes into effect immediately.

Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Setup Utility default settings go into effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the factory

default settings.

Using Setup Utility 71

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

To exit Setup Utility and save your changes from the current session:

●

If Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit Setup Utility without saving your changes from the current session:

●

If Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some Setup Utility menu items listed in this chapter may not be supported by your computer.

Main menu

Select To do this

System information

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

System Configuration menu

Select To do this

Language Support Change the language of Setup Utility.

Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.

Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory size,

●

system BIOS, and keyboard controller version (select models only).

always be on.

Action Key Mode Enable/disable the Action Key Mode.

72 Appendix A Setup Utility (BIOS)

Select To do this

Boot Options Set the following boot options:

POST Hot Key Delay (sec.)―Set the delay for the user to press hot

●

keys in intervals of 5 seconds each (0, 5, 10, 15, 20).

QuickWeb Support―Enable/disable the QuickWeb Boot Menu

●

during Setup Utility. Set the delay for the user to start Setup Utility in 5 or 10 second intervals.

CD-ROM Boot―Enable/disable boot from CD-ROM

●

Floppy Boot―Enable/disable boot from diskette.

●

Internal Network Adapter Boot―Enable/disable boot from Network

●

Adapter.

Boot Order―Set the boot order for:

●

Notebook Hard Drive

◦

Internal CD/DVD ROM Drive

◦

USB Diskette on Key/USB Hard Drive

◦

USB CD/DVD ROM Drive

◦

USB Floppy

◦

Network adapter

◦

LAN Power Saving (select models only) Enable/disable the LAN Power Saving Mode.

Diagnostics menu

Select To do this

Primary Hard Disk Self Test Run a comprehensive self-test on the hard drive.

Memory Test Run a diagnostic test on the system memory.

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by opening Setup Utility.

Updating the BIOS 73

To use Setup Utility for displaying BIOS information:

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

2. If Setup Utility does not open with the system information displayed, use the arrow keys to select

the Main menu.

When the Main menu is selected, BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Downloading a BIOS update

CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install

a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device or an optional expansion product, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

To download a BIOS update:

1. Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support, and then click the link for software, driver, and BIOS updates.

2. Follow the instructions on the screen to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the instructions on the screen to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the

update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

74 Appendix A Setup Utility (BIOS)

The BIOS installation begins.

5. Complete the installation by following the instructions on the screen. The system automatically

shuts down after the BIOS has successfully updated.

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded

file from your hard drive.

Updating programs and drivers

To download and install software other than a BIOS update, follow these steps:

1. Access the page on the HP Web site that provides software for your device:

Select Start > Help and Support, and then select the software and drivers update.

2. Follow the instructions on the screen to find the software you want to update.

3. At the download area, select the software you want to download and follow the instructions on the

screen.

NOTE: Make a note of the path to the location on your hard drive where the software will be

downloaded. You will need to access this path when you are ready to install the software.

4. When the download is complete, open Windows Explorer by selecting Start > Computer.

5. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

6. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the

update.

7. Double-click the file that has an .exe extension (for example, filename.exe).

The installation begins.

8. Complete the installation by following the instructions on the screen.

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded

file from your hard drive.

Updating programs and drivers 75

B Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

Creating a set of recovery discs using Recovery Manager.

●

Backing up your information regularly to protect your important system files.

●

Creating system restore points using the Windows® System Restore feature, and periodically copy

●

them to disc.

Recovering a program or driver (Recovery Manager software feature). This feature helps you

●

reinstall a program or driver without performing a full system recovery.

Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,

●

you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you created or purchased.

Creating recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

NOTE: If your computer does not include an internal optical drive, you can use an optional external

optical drive (select models only) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site.

NOTE: The external optical drive must be connected to the USB port on the computer, not to a USB

port on another external device, such as a hub or docking station.

Note the following guidelines before creating recovery discs:

You will need high-quality DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, BD-R

●

(writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

●

Only one set of recovery discs can be created per computer.

●

76 Appendix B Backup and recovery

Number each disc before inserting it into the optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs. The

●

next time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.

Recovery Manager opens.

2. Follow the on-screen instructions.

Backing up your information

Recovery after a system failure is as complete as your latest backup. You should create a set of recovery discs immediately after software setup. These discs will allow you to start up (boot) the computer in case of system instability or failure.

As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:

On a regularly scheduled basis

●

NOTE: Set reminders to back up your information periodically.

Before the computer is repaired or restored

●

Before you add or modify hardware or software

●

Note the following when backing up:

Create a set of recovery discs using Recovery Manager.

●

Create system restore points using the Windows® System Restore feature, and periodically copy

●

them to disc.

Store personal files in the Documents library and back up this folder periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

●

The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1. Display the screen.

2. Copy the screen:

To copy only the active window, press alt+fn+prt sc.

To copy the entire screen, press fn+prt sc.

3. Open a word-processing document, and then select Edit > Paste.

4. Save the document.

You can back up your information to an external hard drive, a network drive, or discs.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

●

CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of external optical drive connected to your computer.

Backing up your information 77

NOTE: The external optical drive must be connected to a USB port on the computer, not to a

USB port on another external device, such as a hub or docking station.

NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so

using them for backup reduces the number of recovery discs required.

When backing up to discs, number each disc before inserting it into the optical drive of the computer.

●

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process make take over an hour, depending on file size and the speed of the

computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up and create a backup.

NOTE: Windows® includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since

the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to create restore points

Before you add or extensively modify software or hardware

●

Periodically, whenever the system is performing optimally

●

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System Protection.

3. Click the System Protection tab.

4. Under Protection settings, select the disk for which you want to create a restore point.

5. Click Create.

6. Follow the on-screen instructions.

78 Appendix B Backup and recovery

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Click the System Restore button.

5. Follow the on-screen instructions.

Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends that you use

HP Recovery Manager to create a set of recovery discs (an entire drive backup) as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs you created (select models only) or purchased, or from a dedicated recovery partition on the hard drive or solid-state drive (SSD).

NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already

tried these features, try them before using Recovery Manager.

NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not

provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering using the recovery discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.

3. Follow the on-screen instructions.

Recovering using the dedicated recovery partition

On some models, you can perform a recovery from the partition on the hard drive from either the Start button or f11. This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

Select Start > All Programs > Recovery Manager > Recovery Manager.

●

– or –

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

●

Menu” message is displayed at the bottom of the screen. Then press f11 while the “Press <F11> for recovery” message is displayed on the screen.

2. Click System Recovery in the Recovery Manager window.

3. Follow the on-screen instructions.

Performing a recovery 79

Index

AC adapter

identifying 11

testing 42 AC adapter light, identifying 6 AC power, connecting 42 action key mode 72 action keys

audio CD, DVD, or BD

controls 28

decrease screen

brightness 28 identifying 4 muting speaker sound 28 QuickLock 28 Sleep 28 switching screen image 28 using 27 volume 32

administrator password

creating 66 entering 66 managing 66

airport security devices 55 antennas 10 antivirus software, using 67 applications key, Windows 4 audio devices, connecting

external 35 audio functions, checking 35 audio-in (microphone) jack,

identifying 7 audio-out (headphone) jack,

identifying 7

backing up

customized window, toolbar,

and menu bar settings 77 personal files 77 templates 77

battery

calibrating 47 charging 45, 47

conserving power 49 discharging 46 disposing 50 inserting 44 low battery levels 46 recharging 49 removing 44 replacing 50

storing 49 battery bay, identifying 8 battery light 5, 46 battery power 43 battery release latch 8, 44 battery temperature 49 battery, identifying 11 bays

battery 12

hard drive 8 BD drive 60 Blu-ray Disc ROM with SuperMulti

DVD±R/RW Double Layer 60 Bluetooth device 13 Bluetooth label 12 boot options 73 boot order 73 buttons

TouchPad 2 TouchPad on/off 2 wireless 6

cables

LAN 23

USB 61 calibrating battery 47 caps lock light, identifying 3 CD drive 60 Certificate of Authenticity label 12 charging batteries 45, 47 checking audio functions 35 compartments

memory module 8

WLAN module 8

WWAN module 8

components

additional hardware 11 bottom 8 display 9 front 5 left-side 6 right-side 5

top 2 connection, external power 42 connector, power 6 conservation, power 49 cord, power 11 critical battery level 46 critical security updates,

installing 68

default settings, restoring 71 Diagnostics menu 73 digital card

inserting 62

removing 63

stopping 63

supported formats 62 Digital Media Slot, identifying 7 Disk Cleanup software 55 Disk Defragmenter software 55 diskette drive 59 display image, switching 28 drive light, identifying 5 drive media 39 drives

boot order 73

connecting external 60

diskette 59

external 59

hard 56, 57, 59

optical 60 DVD drive 60

encryption 17 End hotkey 29

80 Index

entering a power-on

password 67

entering an administrator

password 66 esc key, identifying 4 external audio devices,

connecting 35 external drive 59 external monitor port,

identifying 6, 36 external optical drive 34

f11 79 fan always on 72 firewall 17 firewall software, using 67 fn key, identifying 4, 28 full system recovery 76

hard drive

external 59 HP ProtectSmart Hard Drive

Protection 58 installing 57 removing 56 replacing 56

hard drive bay, identifying 8 HDMI port, identifying 7, 36 HDMI, connecting 36 headphone (audio-out) jack 7 Hibernation

exiting 40 initiated during critical battery

level 46 initiating 40

high-definition devices,

connecting 36 Home hotkey 29 hotkeys

description 28 display system information 29 End 29 Home 29 page down 29 page up 29 using 29

HP Connection Manager

software 15

HP Mobile Broadband

Module 17, 18

HP ProtectSmart Hard Drive

Protection 58

HP USB Ethernet Adapter,

connecting 23

hubs 61

icons

network 13, 22

wireless 13 installed drives, identifying 54 integrated webcam light,

identifying 9 interference, minimizing 23 internal microphone, identifying 9 Internet connection setup 16

jacks

audio-in (microphone) 7 audio-out (headphone) 7 RJ-45 (network) 6

keyboard hotkeys, identifying 28 keypad keys, identifying 4 keypad, embedded

enabling and disabling 30 identifying 29 switching key functions 31 using 30

keypad, external

num lock 31 using 31

keys

action 4 esc 4 fn 4 keypad 4 num lk 4 volume mute 32 Windows applications 4 Windows logo 4

labels

Bluetooth 12 Microsoft Certificate of

Authenticity 12

regulatory 12 service tag 11 SIM 12 wireless certification 12

WLAN 12 language support 72 latch, battery release 8 lights

battery 5

caps lock 3

drive 5, 58

mute 3

num lock 3, 30

power 5, 6

TouchPad 2

webcam 9

wireless 6 local area network (LAN)

cable required 23

connecting cable 23 low battery level 46

Main menu 72 maintenance

Disk Cleanup 55

Disk Defragmenter 55 managing a power-on

password 67

managing an administrator

password 66 media activity keys 33 media controls, keys 28 MediaSmart

starting 34 using 34

memory module

inserting 52 removing 52

memory module compartment

cover

removing 51 replacing 53

memory module compartment,

identifying 8 memory test 73 microphone (audio-in) jack 7 Microsoft Certificate of Authenticity

label 12 minimizing interference 23

Index 81

monitor port, external 6 monitor, connecting 36 mouse, external

setting preferences 25

multimedia software

installing 34 using 34

mute key

using 32

mute light, identifying 3

network cable

connecting 23

noise suppression circuitry 23 network icon 13, 22 network key 22 network security codes

network key 22

SSID 22 noise suppression circuitry, network

cable 23

num lk key

identifying 4 num lock light, identifying 3, 30 num lock, external keypad 31

operating system

Microsoft Certificate of

Authenticity label 12

Product Key 12 optical drive

external 34

sharing 34, 60

page down hotkey 29 page up hotkey 29 passwords

administrator 66

power-on 66

set in Setup Utility 65

set in Windows 65 pinching TouchPad gesture 26 pointing devices, setting

preferences 25

ports

external monitor 6, 36

HDMI 7, 36

USB 6, 7, 61

power

connecting 42

conserving 49 power connector, identifying 6 power cord, identifying 11 power lights, identifying 5 power switch, identifying 5 power-on password

creating 67

entering 67

managing 67 primary hard disk self test 73 Product Key 12 product name and number,

computer 11 programs, updating 75 programs, using 34 projector, connecting 36

QuickLock key 28 QuickWeb

disabling 69 enabling 69

readable media 39 recovering a program or driver 76 recovering using the dedicated

recovery partition 79 recovering using the recovery

discs 79 recovery discs 76 Recovery Manager 76, 79 recovery partition 76 recovery, system 79 regulatory information

regulatory label 12

wireless certification labels 12 restore points 78 RJ-45 (network) jack,

identifying 6

rotating TouchPad gesture 26

screen brightness keys 28 screen image, switching 28 scrolling regions, TouchPad 3 scrolling TouchPad gesture 25 security cable slot, identifying 6 security cable, installing 68

Security menu 72 security, wireless 16 serial number, computer 11 service tag 11 setup of WLAN 16 Setup Utility

changing the language 70 displaying system

information 71 exiting 72 menus 72 navigating 70 passwords set in 65 restoring default settings 71 selecting 70 starting 70

shared drives 60 shutdown 50 SIM

inserting 18 removing 19

SIM label 12 SIM slot, identifying 8 Sleep

exiting 39 initiating 39

Sleep key 28 slots

Digital Media 7 security cable 6 SIM 8

software

Disk Cleanup 55 Disk Defragmenter 55 HP Connection Manager 15 MediaSmart 34 using 34 Wireless Assistant 15

solid-state drive (SSD) 54, 79 speakers, identifying 5 storing battery 49 supported discs 76 switch, power 5 System Configuration menu 72 system failure or instability 76 system information

displaying 71 hotkey 29 Setup Utility 71

system restore points 78

82 Index

temperature 49 TouchPad

buttons 2 identifying 2 scrolling regions 3 using 25

TouchPad gestures

pinching 26 rotating 26 scrolling 25

zooming 26 TouchPad light, identifying 2 TouchPad on/off button 2 traveling with the computer 49 turning off the computer 50

unresponsive system 50 USB cable, connecting 61 USB devices

connecting 61

description 61

removing 61

stopping 61 USB hubs 61 USB ports, identifying 6, 7, 61

Wireless Assistant software 14,

15 wireless button 14 wireless button, identifying 6 wireless certification label 12 wireless controls

button 14 HP Connection Manager 14 operating system 14 Wireless Assistant

software 14 wireless icon 13 wireless light, identifying 6, 14 wireless network (WLAN)

equipment needed 16

security 16 WLAN antennas, identifying 10 WLAN device 12, 13 WLAN label 12 writable media 39 WWAN antennas, identifying 10 WWAN device 17

zooming TouchPad gesture 26

vents, identifying 6, 8 Virtualization Technology 72 volume

adjust 32 keys 32

mute 32 volume keys, identifying 28 volume mute key

identifying 28

webcam

adjusting properties 38

identifying 9

tips 38 webcam light, identifying 9 Windows applications key,

identifying 4 Windows logo key, identifying 4 Windows, passwords set in 65 wireless antennas 10

Index 83

Hp DM3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Getting started

Using HP QuickWeb (select models only)

Identifying hardware

Components

Top components

TouchPad

Lights

Keys

Front components

Right-side components

Left-side components

Bottom components

Display components

Wireless antennas

Additional hardware components

Labels

3 Wireless and local area networks

Using wireless devices

Identifying wireless and network status icons

Using the wireless controls

Using the wireless button

Using Wireless Assistant software

Using HP Connection Manager (select models only)

Using operating system controls

Using a WLAN

Setting up a WLAN

Protecting your WLAN

Roaming to another network

Using HP Mobile Broadband (select models only)

Inserting a SIM

Removing a SIM

Using Bluetooth wireless devices

Bluetooth and Internet Connection Sharing (ICS)

Troubleshooting wireless connection problems

Cannot connect to a WLAN

Cannot connect to a preferred WLAN network

Network icon for WLAN is not displayed

Current WLAN network security codes are unavailable

WLAN connection is very weak

Cannot connect to the wireless router

Connecting to a local area network (LAN)

4 Pointing devices and keyboard

Using pointing devices

Setting pointing device preferences

Using the TouchPad

Two-finger scrolling

Rotating (select models only)

Pinching (select models only)

Using the action keys

Using the hotkeys

Using keypads

Using the embedded numeric keypad

Enabling and disabling the embedded numeric keypad

Switching key functions on the embedded numeric keypad

Using an optional external numeric keypad

Cleaning the TouchPad and keyboard

Multimedia features

Adjusting the volume

Using the media activity keys

Multimedia software

Using HP MediaSmart software

Using multimedia software

Installing multimedia software from a disc

Audio

Connecting external audio devices

Checking your audio functions

Video

Connecting an external monitor or projector

Connecting an HDMI device

Configuring audio for HDMI (select models only)

Webcam

Webcam tips

Adjusting webcam properties

6 Power management

Setting power devices

Using power-saving states