❑ Check the packing list inside this guide.
❑ Check system prerequisites.
Step 1: Attach local language labels, if necessary
Step 2: Install the tape drive
1 Ensure the drive extractor lever is in the out position.
2 Slide the tape drive, locking lever at the bottom, into an empty bay of
an HP SureStore H/A Tape Array 5500. It needs to mate with the
connectors at the back of the bay.
3 Push the extractor lever in until it locks the drive in position.
On Completion
Power on the system and check that the tape drive is operational. Insert
the HP SureStore Tape CD-ROM. It contains drivers, backup software
and various utilities.
subject to change without notice.
This document contains proprietary information
which is protected by copyright. All rights are
reserved. No part of this document may be
photocopied, reproduced or translated to another
language without the prior written consent of
Hewlett-Packard Limited.
Hewlett-Packard shall not be liable for errors
contained herein or for in ci denta l or c on seq ue ntial
damages (including lost profits) in connection with
the furnishing, pe rformance, o r use of this mate rial
whether based on warranty, contract, or other legal
theory.
March 2000
Part Number: C7456-90902
Printed in the UK
The DLTtape logo is a trademark of Quantum
Corporation in the U.S. and other countries
®
Windows
Microsoft Corporation
UNIX® is a registered trademark of X/Open
Company in the U.S. and other countries
is a U.S. registered trademark of
Product Details
Write your tape drive details here so you can find them easily if you need them.
Model name:
Model number:
Serial number:
Date purchased/installed:
Contents
Installation Overviewinside front cover
1 Installing Your Removable Drive in an HP SureStore H/
A T ape Array 5500
Before You Start 1-2
Check the Contents of the Box 1-2
Step 1: Attach Local Language Labels if Necessary 1-3
Step 2: Install the Tape Drive 1-3
On Completion: 1-4
Verify the Installation 1-4
Install Backup Software and Driver 1-4
Registering Your Tape Drive 1-5
Replacing the Drive 1-6
2 Operating the Drive
Front Panel 2-2
Operating the Drive 2-4
Using the Cartridge Locking Handle 2-4
The Power-On Self-Test 2-7
3 Care of the Drive and T ape Cartridges
Cleaning the Tape Heads 3-2
Types of Tape Cartridges 3-3
Write-Protecting a Cartridg e3-4
Taking Care of Data Cartridges 3-5
Inspecting Cartridges Before Loading and After Unloading 3-5
How to detect a lost leader in a tape drive: 3-6
Handling Tape Cartridges 3-7
Labeling Cartridges 3-7
Operating Conditions3-8
Conditioning Cartridges 3-8
Storing Cartridges 3-8
Tr anspo rting Cartridges 3-8
iii
Contents
4 Tape Cartridge Densities and Compression
Density 4-2
Changing the Density and Compression for Writing 4-2
5 Troubleshooting
HP TapeAssure 5-2
If the Self-Test Fails 5-2
Other Problems 5-3
6 Product Specifications and Ordering Information
Product Specification A-2
Physical Specification A-2
Performance Specification A-2
Power Requirements A-2
Interface Specification A-2
Environmental Specification A-3
Vibration and Shock Tolerance A-3
Reliability Specification A-4
Safety and Electromagnetic Emissions Specification A-4
Ordering Information A-4
iv
7 Customer Support
Warranty B-2
Hewlett-Packard Year 2000 Warranty B-4
Service and Support B-4
Contacting Customer Support B-6
Index
1
Installing Your Removable Drive in
an HP SureStore H/A Tape Array
5500
This chapter describes how to install a removable HP SureStore DLT 80m
drive in an HP SureStore H/A Tape Array 5500.
Note For an overview of the installation process, see insid e the front cover.
Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
Before You Start
Before You Start
Check the Contents of the Box
Unpack the box containing the drive and identify the following items:
❑ HP SureStore DLT™ drive
❑ User’s Guide
(Please discard
unused languages in
recycling bin)
❑ Front panel labels
in different
languages
❑ DLTtapeIV™
cartridge
❑ Cleaning
cartridge
❑ Warranty Registration
card and labels
❑ HP SureStore Tape
CD-ROM containing:
• HP TapeAssure
• TapeAlert utilities
1-2
If any items appear to be missing or da maged, contact yo ur supplier or the
delivery company.
Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
extractor lever
Step 1: Attach Local Language Labels if Necessary
Step 1: Attach Local Language Labels if Necessary
A set of labels for the front panel in several different languages is provided
with the drive. Identify those with your local language, peel them from the
backing paper and s tick them firmly t o the front p anel of the drive over the
English-language labels.
Step 2: Install the Tape Drive
1 Ensure that the extractor lever on the drive is in the out position, as show n
in the picture.
2 Lift the drive carefully and turn it so that it is on its side with the extractor
lever at the bottom.
3 Align the rear of the drive with the guides on the bottom of the
HP SureStore H/A Tape Array 5500.
4 Slide the drive along the guides until the connectors on the back mate with
the connectors at the back of the enclosure.
Push the extractor lever in until it locks the drive in position.
1
Figure 1.1 HP SureStore H/A Tape Array 5500 showing five drives installed.
NOTE
• SCSI IDs for drives in the tape array are set on the back panel of the
array.
• If you are installing fewer than five drive s in the tape array, you need to
use a blanking plate.
See the documentation with the tape array for details.
1-3
Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
On Completion:
On Completion:
Verify the Installation
Once you have installed the tape drive, you should verify that it is
functioning properly before you store your valuable data. If you have a
Windows 95/98, Windows NT or NetWare system, the HP TapeAssure
software provided on the HP SureStore T ap e CD-ROM will perform a series
of tests to verify that the drive has been properly installed and provide
guidance on what to do if there is a problem.
1 When it is powered up, the drive runs its self-test, which takes about 13
seconds if no cartridge is loaded. At the end of the self-test, only t he gre en
“Operate Handle” light should be lit (assuming there is no cartridge in the
drive). Read more about the front panel lights in Chapter 2.
Note These instructions assume that the HP SureStore H/A Tape Array 5500 is
powered on when you install the drive. If it is powered off, you will need to
switch it on again and the drives will power up in sequence.
2 Verify that the tape drive installation was successful.
If you are installing on a Windows 95/98, Windows NT, or NetW are system,
use HP TapeAssure to verify that the tape drive is operational.
Select HP TapeAssure from the Windows Start menu. (If you did not install
TapeAssure in Step 1, install it now from the Welcome page on the
HP SureStore Tape CD-ROM.) No other backup software should be
running at the same time.
• Have a blank cartridge ready for the backup and restore test, which you
should perform to check that the drive can write data to tape. (For tape
loading instructions, see page 2-5.)
Install Backup Software and Driver
Before you can use the tape drive, you wi ll need a backup a pplication w ith
driver software that supports your tape drive model.
Depending on which backup software you use, the driver may be supplied
on the HP SureStore Tape CD-ROM, your backup software disks, or your
operating syst em disks. See the README file on the HP SureStore Tape
CD-ROM for which drivers are available for your specific model.
1-4
Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
Registering Your Tape Drive
You must register with HP to ensure that you benefit from the full 3-year
warranty period. The second and third years of warranty are subject to
registration within 30 days.
You can register electroni cally on the internet or you can use the W arranty
Registration card that is provided with your drive.
In order to ensure your registration is complete, there are a number of
questions on the registration card and electronic form that are mandatory.
Other questions are opt ional. However, the more you feel able to complete,
the better HP can meet your needs. (If you wish, you may register your
drive and choose not to receive any furt her information from HP.)
If you have internet access, register electronically as described below.
1 Select the “Warranty Registration” topic on the HP SureStore Tape
CD-ROM.
2 Select the “Register on the Web” link. This links you to HP’s Warranty
Registration web site.
3 Complete the registratio n form. Op tional q uestions are mark ed with a n
“*” and the text is in red.
4 Click the Submit button to forward your registration immediately to HP.
If you do not have internet access:
1 Complete the Warranty Registration card supplied with the drive.
Mandatory questions are in black, bold text.
Registering Your Tape Drive
What Next?
2 Post or fax the completed form to HP.
If the tape drive has passed the tests run by HP TapeAssure, you can be
confident that you have installed it correctly. You are now ready to put it to
regular use backing up your system. See your backup application’s
documentation for instructions on how to back up and restore data.
Chapter 2 provides details of how to operate your drive. Make sure you read
Chapter 3 regarding the care of the drive and cartridges.
1-5
Installing Your Removable Drive in an HP SureStore H/A Tape Array 5500
Replacing the Drive
Replacing the Drive
HP SureStore DLT 80m drives can be hot-swapped, that is they can be
removed and replaced without poweri ng down the HP SureStore H/A T ape
Array 5500 and without interrupting operations to the other drives in the
array. However you should be aware of the following:
• If all drives in the tape array are powered up when the system is turned
on, the host will be aware of those drives. You can remove any of those
drives and replace it with another drive without disrupting the system.
• If a drive is not powered up or you place a drive in an empty slot after
the system has been powered up, the system will have to be reset before
the host will recognize the drive.
• Hot swap allows for m odules to be replac ed whi le po wered up as lo ng as
no data is being transmitted from the system to the module or vice versa.
• The SCSI IDs are controlled by the tape array, not by the drives
themselves, so if you remove a drive and replace it with another the ID
will not change.
1 Pull the extraction lever of the drive that you want to replace so that it is
in the out position.
Figure 1.2 Replacing a drive
Pull here on the extraction lever
to release the left-most drive
2 Using the extraction lever, pull the drive gently and firmly out of the tape
array.
3 To insert another drive, follow the instructions in Step 2 on page 1-3.
1-6
2
Operating the Drive
Operating the Drive
Front Panel
Front Panel
1
6
4
7
8
2
3
5
Density and Compression Lights (yellow)
1
• When a tape is loaded, these lights indicate the density at which the tape is
written and whether compression is used. They indicate native
(uncompressed) capacities of 10.0/15.0, 20.0, 35.0 and 40.0 GB.
• They are also used if y ou need to write a tape at a density low er than its defau lt
density. See Chapter 4.
“Density Override” Light (yellow)
2
• Flashing: Means the fla shing den sity ligh ts indica te the new density y ou have
selected through the Density S elect button. Th e new density will not take effect
until the host instructs the drive to start writing at BOT (Beginning of T ape). See
Chapter 4.
• Steady: The tape is being written at a density other than its default density.
Select Button
3
Repeatedly press this button to select a new density at which to write the tape.
Slot for Inserting Cartridge
4
Cartridge Locking Handle
5
Secures the tape cartridge inside the drive. Only operate the handle when the
green “Operate Handle” light is lit.
“Write-Protected” Light (orange)
6
Steady: The tape cartridge currently loaded in the drive is write-protected.
9
10
2-2
Operating the Drive
“Tape in Use” Light (yellow)
7
• Steady: The tape is loaded and ready for use.
• Flashing regularly: The cartridge is being loaded, unloaded or rewound.
• Flashing irregularly: A calibration read or write is in progress.
“Use Cleaning Tape” Light (yellow)
8
• Steady: The tape heads need cleaning.
• Flashing: The tape may be damaged.
“Operate Handle” Light (green)
9
• Steady: You can operate the Cartridge Locking Handle to insert or remove a
cartridge.
• Off: Do not operate the handle.
Unload Button
10
• Press this but ton to unload a tape car tridge. If the drive is bus y , it will fin ish its
current task before unloading the cartridge.
• Only operate the Cart ridge L ocking Handle to release the tape cartridge when
the “Ope rate H andl e” light is lit.
Density and Compression Lights—Normal Usage
In normal usage, the density lights simply indicate the native
(uncompressed) capacity of the tape cartridge loaded in the drive and
whether the data is compressed.
A new DLTtape IV will cause both the “40.0” light and the “Compress” light
to be lit. The tape’s default capacity of 40 GB can store 80 GB of data using
the drive’s hardware data compression facility with a compression ratio of
2:1. (The actual compression ratio depends on the type of data being
stored.)
Front Panel
Note 10.0 GB type III tape cartridges and 15.0 GB DLTtape IIIxt cartridge s are
both indicated by the 10.0/15.0 GB light being lit.
It is possible to write a tape cartridge at a lower density for interchange
with a lower capacity DLT drive. See page 4-2 for details of how to do this
and how to switch hardware data compression on and off.
2-3
Operating the Drive
Operating the Drive
Operating the Drive
To switch on a drive:
1 Switch the drive on using the power button on the front panel of the rack.
• The drive performs its self-test, which takes about 13 seconds.
• At the end, assuming no tape cartridge is in the drive, only the green
“Operate Handle” light will be lit.
2 You are now ready to load a tape cartridge.
To switch off a drive:
Caution Only switch off the drive when the Cartridge Locking Handle is down.
Switching off with the handle up can cause problems loading a tape
cartridge when you switch on again.
1 Ensure the green “Operate Handle” light is lit.
If there is a cartridge i n the drive, unload it by
pressing the Unload button. Then wait until the
“Operate Handle” light is lit.
2 Switch the drive off using the power butt on on the front panel of the rack.
Using the Cartridge Locking Handle
Only operate t he Cartridge Locking handle on the front of DL T drives whe n
all the following have occurred:
• The green Operate Handle light is lit steadily.
• A further 5 seconds have elapsed.
If you try to lift the handle before the drive is ready to release the cartridge,
you will probably cause the tape leader to become dislodged.
Note that the handle must be fully in the down position for the power-on
self-test to complete satisfactorily . If the handle is not fully down during the
self-test, the “Operate Handle” light will flash.
2-4
Operating the Drive
Using the Cartridge Locking Handle
To load a tape cartridge:
1 Wait until the green “Operate Handle” light is lit.
2 Pull the Cartridge Locking Handle so that it swings up.
Caution Before you load a new tape cartridge into the drive, check
that no blank labels or bits of plastic wrapper are stuck to
the bottom of the cartridge. These could cause the cartridge
to jam in the drive or damage the drive mechanism.
3 Slide the cartridge over the top of the handle.
The cartridge will only go into the drive in the correct
orientation—see the diagram.
4 Push the cartridge in firmly until it reaches a stop.
The cartridge will be flush with the front of the drive. From
this point, the cartridge can only be removed by going
through the unload steps on the next page.
5 Push the Cartridge Locking Handle so that it swings down.
• The “Operate Handle” light goes off.
• T h e yello w “Tape in Use” light flashes while the tape is
loaded. This takes about 50 seconds.
6 When the yellow “Tape in Use” light is lit, the tape is ready
for use.
2-5
Operating the Drive
Using the Cartridge Locking Handle
To unload a tape cartridge:
1 Press the Unload button.
2 The yellow “Tape in Use” light flashes while the tape
is rewound.
This could take up to 2 minutes, depending where on
the tape the drive was last reading or writing.
3 Wait for the green “Operate Handle” light to be lit.
2-6
4 Pull the Cartridge Locking Handle so that it swings
up.
5 Remove the cartridge and replace it in its plastic case.
Replace the cartridge in its case immediately to
protect it from dust.
6 Push the Cartridge Locking Handle so that it swings
down.
Caution Make a habit of pushing the handle down after you
remove a cartridge. If the tape drive is powered down
with the handle up, the drive will not accept a
cartridge until you have pushed the handle down and
up twice.
The Power-On Self-Test
When you power on the HP SureStore DL T dri ve, it perfo rms a sel f-test to
check that it is functioning correctly. The test takes about 13 seconds if no
tape cartridge is loaded, a n d the pattern of front panel lights at the end
tells you the results of the test.
During the test the following occurs:
1 All the lights on the left side of the front panel are lit simultaneously
while the lights on the right side are lit in sequence.
2 The lights go off, leaving the “Tape in Use” light flashing.
3 The self-test finishes. If the test is successful and no cartridge is in the
drive, the only light showing will be the green “Operate Handle” light,
lit steadily.
After a Successful Sel f - Test
No cartridge in the drive:
• Only the green “Operate Handle” light is lit.
Operating the Drive
The Power-On Self-Test
Cartridge in the drive—Cartridge Locking Handle down:
1 The “Tape in Use” light flashes while the drive loads the cartridge.
2 The “Tape in Use” light stops flashing and stays lit; the density and
“Compress” lights show the tape cartridge’s density.
When the “Density Override” ligh t flashes, you can sel ect a new density
if you need to. See page 4-3.
Cartridge in the drive—Cartridge Locking Handle Up:
Caution It is inadvisable to leave a drive in this state.
• The “Operate Handle” light flashes. All other lights are of f.
Lower the Cartridge Locking Handle to load the cartridge.
After an Unsuccessful Self-Test
All left side or right side lights flash:
The test has failed. See Chapter 5, “Troubleshooting,” for what to do.
No lights are lit:
The drive is probably not receiving power. Check the power supply. See
Chapter 5 for more details.
2-7
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