HP DL980 G7 User Manual
HP ProLiant DL980 G7 Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: AM426-9000C
August 2011
Edition: 3
© Copyright 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intel and Xeon are trademarks of Intel Corporation in the U.S. and other countries.
Contents
Server component identification ...................................................................................................... 7
Front panel components ................................................................................................................................ 7
Front panel LEDs .......................................................................................................................................... 8
System Insight Display LEDs ........................................................................................................................... 9
Processor and memory board configuration / logical (physical) location ................................................ 10
Rear panel components .............................................................................................................................. 10
Rear panel LEDs ......................................................................................................................................... 12
Power supply LED ....................................................................................................................................... 13
Fan location .............................................................................................................................................. 14
System board components .......................................................................................................................... 16
System maintenance switch ............................................................................................................... 17
DIMM slot locations .................................................................................................................................... 18
Device numbers ......................................................................................................................................... 18
SAS hard drive LEDs ......................................................................................................................... 19
SAS hard drive LED combinations ...................................................................................................... 19
Battery pack LEDs ....................................................................................................................................... 20
Operations................................................................................................................................. 22
Power up the server .................................................................................................................................... 22
Power down the server ............................................................................................................................... 22
Extend the server from the rack .................................................................................................................... 22
Remove the access panel ............................................................................................................................ 23
Remove the upper or lower processor memory drawer or processor memory drawer blank ................................ 24
Access the Systems Insight Display ............................................................................................................... 25
Setup ......................................................................................................................................... 26
Optional installation services ....................................................................................................................... 26
Rack planning resources ............................................................................................................................. 26
Optimum environment................................................................................................................................. 26
Space and airflow requirements ........................................................................................................ 27
Temperature requirements ................................................................................................................. 27
Power requirements .......................................................................................................................... 28
Electrical grounding requirements ...................................................................................................... 28
Rack warnings ........................................................................................................................................... 28
Identifying the contents of the server shipping carton ...................................................................................... 29
Installing hardware options ......................................................................................................................... 29
Installing the server into the rack .................................................................................................................. 29
Powering up and configuring the server ........................................................................................................ 29
Installing the operating system ..................................................................................................................... 30
Registering the server.................................................................................................................................. 30
Hardware options installation ....................................................................................................... 31
Introduction ............................................................................................................................................... 31
Processor options ....................................................................................................................................... 31
Installing a processor ........................................................................................................................ 32
Memory options ......................................................................................................................................... 38
DIMM support.................................................................................................................................. 40
Contents 3
Single-, dual-, and quad-rank DIMMs ................................................................................................. 40
DIMM identification .......................................................................................................................... 41
DIMM installation guidelines ............................................................................................................. 41
Memory cartridge population guidelines ............................................................................................. 42
Memory subsystem architecture ......................................................................................................... 43
Hemisphere mode ............................................................................................................................ 44
Memory performance optimization .................................................................................................... 44
Memory RAS ................................................................................................................................... 45
Advanced ECC memory population guidelines .................................................................................... 46
Online Spare memory population guidelines ....................................................................................... 47
Mirrored Memory population guidelines ............................................................................................. 47
Installing memory ............................................................................................................................. 49
Hot-plug hard drive option .......................................................................................................................... 50
Redundant hot-plug power supply option ...................................................................................................... 52
Internal solid state drive expansion bay option .............................................................................................. 53
Expansion board options ............................................................................................................................ 54
Installing a non-hot-plug expansion board ........................................................................................... 58
Installing the PCI Express I/O expansion board ................................................................................... 60
Installing the PCI-X/PCI Express I/O expansion board ......................................................................... 62
Low profile I/O expander ................................................................................................................. 64
Battery-backed write cache module .............................................................................................................. 66
FBWC module and capacitor pack option .................................................................................................... 68
HP Trusted Platform Module option .............................................................................................................. 70
Retaining the recovery key/password ................................................................................................. 71
Installing the Trusted Platform Module board ....................................................................................... 71
Enabling the Trusted Platform Module ................................................................................................. 72
Cabling ..................................................................................................................................... 74
XNC cabling ............................................................................................................................................. 74
DVD-ROM drive cabling ............................................................................................................................. 76
Server software and configuration utilities ...................................................................................... 77
Configuration tools ..................................................................................................................................... 77
SmartStart software .......................................................................................................................... 77
SmartStart Scripting Toolkit ................................................................................................................ 77
HP ROM-Based Setup Utility ........................................................................................................................ 77
Using RBSU ..................................................................................................................................... 78
Auto-configuration process ................................................................................................................ 78
Boot options .................................................................................................................................... 79
BIOS Serial Console ......................................................................................................................... 79
Configuring lockstep memory ............................................................................................................ 79
Configuring online spare memory ...................................................................................................... 79
Configuring mirrored memory ........................................................................................................... 80
Array Configuration Utility .......................................................................................................................... 80
HP Insight Control server deployment (formerly RDP) ...................................................................................... 81
Option ROM Configuration for Arrays.......................................................................................................... 81
Re-entering the server serial number and product ID ....................................................................................... 81
Management tools...................................................................................................................................... 82
Automatic Server Recovery ................................................................................................................ 82
ROMPaq utility ................................................................................................................................. 82
System Online ROM flash component utility ........................................................................................ 83
iLO 3 technology ............................................................................................................................. 83
Erase Utility ..................................................................................................................................... 83
StorageWorks library and tape tools .................................................................................................. 84
Contents 4
HP Systems Insight Manager ............................................................................................................. 84
Management Agents ........................................................................................................................ 84
Redundant ROM support ................................................................................................................... 84
USB support .................................................................................................................................... 85
Diagnostic tools ......................................................................................................................................... 85
HP Insight Diagnostics ...................................................................................................................... 85
HP Insight Diagnostics survey functionality .......................................................................................... 85
Integrated Management Log .............................................................................................................. 86
Array Diagnostic Utility ..................................................................................................................... 86
Remote support and analysis tools ............................................................................................................... 86
HP Insight Remote Support software ................................................................................................... 86
Keeping the system current .......................................................................................................................... 87
Drivers ............................................................................................................................................ 87
Version control ................................................................................................................................. 87
ProLiant Support Packs ...................................................................................................................... 87
Operating system version support ...................................................................................................... 87
System Online ROM flash component utility ........................................................................................ 88
Change control and proactive notification .......................................................................................... 88
Care Pack ....................................................................................................................................... 88
Battery replacement .................................................................................................................... 89
Troubleshooting .......................................................................................................................... 90
Troubleshooting resources ........................................................................................................................... 90
Pre-diagnostic steps .................................................................................................................................... 90
Important safety information .............................................................................................................. 90
Symptom information ........................................................................................................................ 92
Prepare the server for diagnosis ......................................................................................................... 92
Loose connections ...................................................................................................................................... 94
Service notifications .................................................................................................................................... 95
Troubleshooting flowcharts .......................................................................................................................... 95
Start diagnosis flowchart ................................................................................................................... 95
General diagnosis flowchart .............................................................................................................. 96
Server power-on problems flowchart .................................................................................................. 98
POST problems flowchart ................................................................................................................ 101
OS boot problems flowchart ............................................................................................................ 103
Server fault indications flowchart ..................................................................................................... 104
POST error messages and beep codes ....................................................................................................... 106
Introduction to POST error messages ................................................................................................ 106
POST error messages and beep codes ....................................................................................................... 107
Regulatory compliance notices ................................................................................................... 108
Regulatory compliance identification numbers ............................................................................................. 108
Federal Communications Commission notice ............................................................................................... 108
FCC rating label ............................................................................................................................ 108
Class A equipment ......................................................................................................................... 108
Class B equipment .......................................................................................................................... 108
Declaration of conformity for products marked with the FCC logo, United States only ...................................... 109
Modifications ........................................................................................................................................... 109
Cables .................................................................................................................................................... 109
Canadian notice (Avis Canadien) .............................................................................................................. 109
European Union regulatory notice .............................................................................................................. 110
Disposal of waste equipment by users in private households in the European Union ........................................ 111
Japanese notice ....................................................................................................................................... 111
Contents 5
BSMI notice ............................................................................................................................................. 112
Korean notice .......................................................................................................................................... 112
Chinese notice ......................................................................................................................................... 112
Vietnam compliance marking notice ........................................................................................................... 112
Ukraine notice ......................................................................................................................................... 113
Laser compliance ..................................................................................................................................... 113
Battery replacement notice ........................................................................................................................ 113
Taiwan battery recycling notice ................................................................................................................. 114
Power cord statement for Japan ................................................................................................................. 114
Acoustics statement for Germany (Geräuschemission) .................................................................................. 114
Wireless devices ...................................................................................................................................... 114
Brazilian notices ............................................................................................................................ 115
Canadian notices ........................................................................................................................... 115
Japanese notices ............................................................................................................................ 115
Taiwan notices ............................................................................................................................... 115
Electrostatic discharge ............................................................................................................... 116
Preventing electrostatic discharge .............................................................................................................. 116
Grounding methods to prevent electrostatic discharge .................................................................................. 116
Specifications ........................................................................................................................... 117
Environmental Specifications ..................................................................................................................... 117
Server Specifications ................................................................................................................................ 118
Technical support ...................................................................................................................... 120
Before you contact HP .............................................................................................................................. 120
HP contact information .............................................................................................................................. 120
Customer Self Repair ................................................................................................................................ 120
Acronyms and abbreviations ...................................................................................................... 128
Index ....................................................................................................................................... 131
Contents 6
Server component identification
4
9
14
Front panel components
Item Description
1
2
3
5
6
7
8
10
11
12
13
15
16
17
18
19
Hard drive bay 1
Hard drive bay 2
Hard drive bay 3
Hard drive bay 4
Hard drive bay 5
Hard drive bay 6
Hard drive bay 7
Hard drive bay 8
Optical drive bay
UID button and LED
Health LED
NIC 1 LED
NIC 2 LED
NIC 3 LED
NIC 4 LED
Power on/Standby button and LED
SID
USB connectors
Video connector
Server component identification 7
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