Hp DL580 Generation 3 User Manual
HP ProLiant DL580 Generation 3 Server
User Guide
July 2005 (Third Edition)
Part Number 379044-003
© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Linux is
a U.S. registered trademark of Linus Torvalds.
July 2005 (Third Edition)
Part Number 379044-003
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in
products with hazardous energy levels.
3
Contents
Server component identification 9
Front panel components..................................................................................................................... 10
Front panel LEDs and buttons............................................................................................................11
Memory board components and LEDs...............................................................................................12
Processor module LEDs..................................................................................................................... 15
Rear panel components...................................................................................................................... 16
Rear panel LEDs and buttons.............................................................................................................17
Power supply LEDs ...........................................................................................................................18
System board components .................................................................................................................20
System maintenance switch....................................................................................................21
Boot device selector switch ....................................................................................................22
QuickFind diagnostic display LEDs....................................................................................... 23
DIMM slot locations.......................................................................................................................... 25
SCSI IDs ............................................................................................................................................26
Hot-plug SCSI hard drive LEDs........................................................................................................ 27
Hot-plug SCSI hard drive LED combinations ................................................................................... 28
SATA or SAS IDs.............................................................................................................................. 29
SATA or SAS hard drive LEDs.........................................................................................................30
SAS and SATA hard drive LED combinations..................................................................................31
Fan locations...................................................................................................................................... 32
Hot-plug fan LEDs.............................................................................................................................34
BBWC LEDs .....................................................................................................................................35
Server operations 37
Powering up the server.......................................................................................................................37
Powering down the server.................................................................................................................. 37
Extending the server from the rack.................................................................................................... 38
Removing the access panel ................................................................................................................40
Replacing hot-plug fans .....................................................................................................................41
Removing the system cage.................................................................................................................42
Accessing the QuickFind diagnostic display .....................................................................................43
Battery................................................................................................................................................ 44
Server setup 47
Optional installation services.............................................................................................................47
Rack planning resources ....................................................................................................................48
Optimum environment....................................................................................................................... 49
4 HP ProLiant DL580 Generation 3 Server User Guide
Space and airflow requirements..............................................................................................49
Temperature requirements......................................................................................................50
Power requirements................................................................................................................ 51
Electrical grounding requirements..........................................................................................52
Rack warnings and cautions............................................................................................................... 52
Identifying rack server shipping carton contents ...............................................................................54
Installing hardware options................................................................................................................54
Installing the server into the rack.......................................................................................................54
Installing the cable management arm.................................................................................................55
Powering up and configuring the server ............................................................................................55
Installing the operating system...........................................................................................................55
Registering the server.........................................................................................................................56
Hardware options installation 57
Introduction........................................................................................................................................ 57
Processor options ............................................................................................................................... 57
Removing the Processor Module............................................................................................ 58
Installing a processor..............................................................................................................59
Hot-plug SCSI hard drive options......................................................................................................63
Removing a hard drive blank.................................................................................................. 63
Removing a hot-plug SCSI hard drive.................................................................................... 64
Installing a hot-plug SCSI hard drive .....................................................................................65
SAS and SATA hard drive guidelines................................................................................................66
Installing the SAS hard drive cage .........................................................................................66
Installing a hot-plug SAS hard drive ......................................................................................69
Redundant hot-plug power supply .....................................................................................................71
Battery-Backed Write Cache..............................................................................................................73
DVD, diskette, and CD-RW drives....................................................................................................75
Expansion board options 77
Expansion slot overview.................................................................................................................... 77
PCI-X Hot Plug Mezzanine Option........................................................................................ 79
PCI Express mezzanine options..............................................................................................80
Installing the PCI-X Hot Plug Mezzanine Option..............................................................................81
Installing the PCI Express mezzanine options ...................................................................................86
Installing non-hot-plug expansion boards..........................................................................................89
Installing hot plug expansion boards..................................................................................................91
Removing a PCI-X Hot Plug expansion board ..................................................................................92
RILOE II Board .................................................................................................................................93
Memory options 95
Memory overview.............................................................................................................................. 95
General memory configuration requirements......................................................................... 96
Single- and dual-rank DIMMs................................................................................................97
Contents 5
Advanced ECC memory .................................................................................................................... 97
Online spare memory.........................................................................................................................99
Hot-plug mirrored memory..............................................................................................................100
Hot-plug RAID memory.................................................................................................................. 102
Memory Boards and DIMMs........................................................................................................... 103
Removing a memory board blank.........................................................................................105
Removing and installing a memory board while the server is running.................................105
Removing and installing a memory board (non-hot-plug)....................................................108
Configuring the memory..................................................................................................................111
POST memory test................................................................................................................112
ROM-based diagnostics........................................................................................................ 112
Selecting the AMP mode...................................................................................................... 112
Server cabling 115
Storage device cabling guidelines....................................................................................................115
PCI-X Hot Plug mezzanine cabling................................................................................................. 115
BBWC cabling................................................................................................................................. 116
RILOE II cabling .............................................................................................................................117
Hot-plug SCSI drive cabling............................................................................................................ 117
SCSI simplex mode .............................................................................................................. 118
SCSI duplex mode................................................................................................................118
Hot-plug SAS hard drive cabling..................................................................................................... 119
USB cable assembly.........................................................................................................................120
Power switch cable assembly........................................................................................................... 121
Server software and configuration utilities 123
Configuration tools ..........................................................................................................................123
SmartStart software ..............................................................................................................123
SmartStart Scripting Toolkit................................................................................................. 124
HP ROM-Based Setup Utility ..............................................................................................125
HP ProLiant Essentials Rapid Deployment Pack............................................................................. 127
Option ROM Configuration for Arrays............................................................................................128
Array Configuration Utility .............................................................................................................128
Re-entering the server serial number and product ID ......................................................................129
Management tools............................................................................................................................130
Automatic Server Recovery.................................................................................................. 130
ROMPaq utility.....................................................................................................................130
System Online ROM flash component utility.......................................................................131
Remote Insight Lights-Out Edition II................................................................................... 132
Integrated Lights-Out technology.........................................................................................132
Erase Utility..........................................................................................................................133
StorageWorks library and tape tools..................................................................................... 133
HP Systems Insight Manager................................................................................................133
6 HP ProLiant DL580 Generation 3 Server User Guide
Management Agents............................................................................................................. 134
Redundant ROM support......................................................................................................134
USB support .........................................................................................................................135
Diagnostic tools ...............................................................................................................................135
HP Insight Diagnostics .........................................................................................................136
Survey Utility .......................................................................................................................136
Integrated Management Log................................................................................................. 137
Array Diagnostic Utility .......................................................................................................137
Remote support and analysis tools...................................................................................................137
HP Instant Support Enterprise Edition..................................................................................138
Keeping the system current.............................................................................................................. 138
Drivers.................................................................................................................................. 138
Resource Paqs....................................................................................................................... 139
ProLiant Support Packs ........................................................................................................139
Operating system version support.........................................................................................139
Change control and proactive notification............................................................................ 140
Natural language search assistant .........................................................................................140
Care Pack.............................................................................................................................. 140
Electrostatic discharge 141
Preventing electrostatic discharge.................................................................................................... 141
Grounding methods to prevent electrostatic discharge ....................................................................142
Troubleshooting 143
Additional information.....................................................................................................................143
Server diagnostic steps..................................................................................................................... 144
Important safety information............................................................................................................144
Symbols on equipment .........................................................................................................144
Warnings and cautions..........................................................................................................146
Preparing the server for diagnosis.................................................................................................... 147
Symptom information ......................................................................................................................148
Service notifications......................................................................................................................... 149
Loose connections............................................................................................................................ 149
Diagnostic steps ............................................................................................................................... 150
Start diagnosis flowchart ...................................................................................................... 150
General diagnosis flowchart ................................................................................................. 152
Power-on problems flowchart...............................................................................................154
POST problems flowchart ....................................................................................................157
OS boot problems flowchart.................................................................................................159
Server fault indications flowchart......................................................................................... 161
POST error messages and beep codes..............................................................................................164
Introduction to POST error messages................................................................................... 164
Other information resources.............................................................................................................167
Contents 7
Regulatory compliance notices 169
Regulatory compliance identification numbers................................................................................169
Federal Communications Commission notice..................................................................................170
FCC rating label....................................................................................................................170
Class A equipment................................................................................................................ 170
Class B equipment................................................................................................................ 171
Declaration of conformity for products marked with the FCC logo, United States only................. 171
Modifications ...................................................................................................................................172
Cables...............................................................................................................................................172
Mouse compliance statement........................................................................................................... 172
Canadian notice (Avis Canadien).....................................................................................................172
European Union regulatory notice ...................................................................................................173
Japanese notice.................................................................................................................................174
BSMI notice..................................................................................................................................... 174
Korean notice A&B .........................................................................................................................175
Laser compliance .............................................................................................................................175
Battery replacement notice...............................................................................................................176
Taiwan battery recycling notice....................................................................................................... 177
Power cord statement for Japan ....................................................................................................... 177
Server specifications 179
Environmental specifications........................................................................................................... 179
Server specifications ........................................................................................................................179
Technical support 181
Before you contact HP..................................................................................................................... 181
HP contact information.................................................................................................................... 181
Customer self repair......................................................................................................................... 182
Acronyms and abbreviations 183
Index 187
9
Server component identification
In this section
Front panel components................................................................................................................10
Front panel LEDs and buttons......................................................................................................11
Memory board components and LEDs.........................................................................................12
Processor module LEDs ...............................................................................................................15
Rear panel components.................................................................................................................16
Rear panel LEDs and buttons .......................................................................................................17
Power supply LEDs......................................................................................................................18
System board components............................................................................................................20
DIMM slot locations.....................................................................................................................25
SCSI IDs.......................................................................................................................................26
Hot-plug SCSI hard drive LEDs...................................................................................................27
Hot-plug SCSI hard drive LED combinations..............................................................................28
SATA or SAS IDs ........................................................................................................................29
SATA or SAS hard drive LEDs ...................................................................................................30
SAS and SATA hard drive LED combinations ............................................................................31
Fan locations.................................................................................................................................32
Hot-plug fan LEDs .......................................................................................................................34
BBWC LEDs................................................................................................................................35
10 HP ProLiant DL580 Generation 3 Server User Guide
Front panel components
Item Description
1 Memory board or blank
2 USB port
3 Optional multibay drive or blank
4 DVD drive
5 Processor module
6 Hard drive bay
Server component identification 11
Front panel LEDs and buttons
Item Description Status
1 UID switch and LED Blue = Activated
Flashing blue = Server being managed remotely
Off = Deactivated
2 Internal system health
LED
3 External system health
LED
4 NIC 1 link/activity LED Green = Linked to network
Green = Normal (system on)
Flashing amber = System health is degraded
Flashing red = System health is critical
Off = Normal (system off)
Green = Normal (system on)
Flashing amber = System health is degraded
Flashing red = System health is critical
Off = Normal (system off)
Flashing green = Linked with activity on the network
Off = No network connection
12 HP ProLiant DL580 Generation 3 Server User Guide
Item Description Status
5 NIC 2 link/activity LED Green = Linked to network
Flashing green = Linked with activity on the network
Off = No network connection
6 Power on/Standby button
and LED
Amber = System has AC power and is in standby mode
Green = System has AC power and is turned on
Off = System has no AC power
Memory board components and LEDs
Error indicators remain illuminated when the system is powered off so that the
status of the LEDs can still be seen. This behavior matches the behavior of all the
other error indicators in the server.
The indicators are only cleared in the following situations:
• If the locking switch is locked after the board is reinstalled
• If the server is rebooted
• If the board is removed from the server
CAUTION: When the memory board locking switch is unlocked in
a mode that does not support hot-add or hot-replace capabilities, audio
alarms and visual alerts occur. Removing the memory board at this
point causes server failure.
To end the audio alarms and visual alerts, move the memory board
locking switch back to the locked position. This action does not result in
data corruption or server failure.
Server component identification 13
If removal of a single memory board is required and it is the only
memory board, power down the server and make the necessary
memory changes.
Item Description Status
1 Locking switch N/A
2 Release latch N/A
3 Ejector lever N/A
4 Removable Off = Do not remove memory board if
server is powered on
Green = Memory board can be safely
removed
5 DIMM LEDs (1–4) Off = Normal or DIMM not installed
Amber = Uncorrectable error detected or
correctable error threshold reached
Flashing amber = DIMM configuration
error
14 HP ProLiant DL580 Generation 3 Server User Guide
Item Description Status
6 Spare Off = Board not online or board not
configured for Online Spare Memory mode
Amber = Correctable error threshold
reached; server is in degraded Online
Spare Memory mode
Flashing amber = Memory configuration
error*
Green = Online Spare Memory mode
7 Mirrored Off = Board not online or board not
configured for Hot-Plug Mirrored Memory
mode
Amber = Server is in degraded Hot-Plug
Mirrored Memory mode
Flashing amber = Memory configuration
error*
Green = Hot-Plug Mirrored Memory mode
8 RAID Off = Board not online or board not
configured for Hot-Plug RAID Memory
mode
Amber = Server is in degraded Hot-Plug
RAID Memory mode
Flashing amber = Memory configuration
error*
Green = Hot-Plug RAID Memory mode
9 Board Off = Power off or locking switch unlocked
Amber = Memory error detected
Flashing amber = Memory configuration
error*
Flashing green = Board is rebuilding
Green = Normal
* AMP configuration errors occur when the current memory configuration is not
valid for the configured AMP mode:
Server component identification 15
• If the mode selected is the desired mode, modify the DIMM or board
configuration to support the desired mode. For more information, refer to
"Memory Options (on page 95
)."
• If the mode selected is not the desired mode, run RBSU and change the AMP
mode. For more information, refer to the section "HP ROM-Based Setup
Utility (on page 125
NOTE: If the Spare, Mirrored, and RAID LEDs are off, the server is
in Advanced ECC mode. Refer to "HP ROM-Based Setup Utility (on
page 125
)" for more information.
)."
Processor module LEDs
PPM LED (1) Processor LED
(2)
Off Off Off One of the following conditions exist:
Off Amber Flashing amber Pre-failure error threshold exceeded; LEDs will
External health
LED
Description
• No AC power present
• Normal
clear after the next reboot
16 HP ProLiant DL580 Generation 3 Server User Guide
PPM LED (1) Processor LED
(2)
External health
LED
Description
Off Amber Flashing red One or more of the following conditions exist:
• The processor was replaced and the LEDs
will clear after the next reboot
• Processor failed
Off Flashing amber Flashing red Processor configuration error detected
Amber Off Flashing red PPM failed
Flashing amber Off Flashing red One or more of the following conditions exist:
• PPM not installed
• PPM configuration error detected
Rear panel components
Item Description Item Description
1 PCI-X non-hot-plug slot 7, 64-bit/100-
MHz
2 PCI-X non-hot-plug slot 6, 64-bit/100-
MHz
11 NIC port 2
12 NIC port 1
Server component identification 17
Item Description Item Description
3 PCI-X non-hot-plug slot 5, 64-bit/133-
MHz
4 PCI-X non-hot-plug slot 4, 64-bit/133-
MHz
5 PCI-X non-hot-plug slot 3, 64-bit/133-
MHz
6 Optional PCI-X Hot Plug or optional
PCI Express non-hot-plug expansion
slot 2
7 Optional PCI-X Hot Plug or optional
PCI Express non-hot-plug expansion
slot 1
8 T-15 Torx screwdriver 18 iLO NIC
9 Optional power supply (redundant) 19 UID
10 Power supply (primary)
13 Serial port
14 USB ports
15 Video port
16 Keyboard port
17 Mouse port
Rear panel LEDs and buttons
18 HP ProLiant DL580 Generation 3 Server User Guide
Item Description LED color Status
1 NIC 1 Activity LED Green On or flashing = Network activity
Off = No network activity
2 NIC 1 Link LED Green On = Linked to network
Off = Not linked to network
3 NIC 2 Activity LED Green On or flashing = Network activity
Off = No network activity
4 NIC 2 Link LED Green On = Linked to network
Off = Not linked to network
5 iLO NIC Activity LED Green On or flashing = Network activity
Off = No network activity
6 iLO NIC Link LED Green On = Linked to network
Off = Not linked to network
7 UID LED Blue On = Activated
Flashing = Server remotely managed
Off = Deactivated
Power supply LEDs
Server component identification 19
Fail LED 1
(amber)
Off Off No AC power to any power
Flashing Off Power supply failure (over
On Off No AC power to this power
Off Flashing • AC power present
Off On Normal
Power LED 2
(green)
Description
supply
current)
supply
• Standby mode
20 HP ProLiant DL580 Generation 3 Server User Guide
System board components
Item Description Item Description
1 Fan 1 12 PCI-X, non-hot-plug
slot 7, 64-bit/100-MHz
2 Fan 2 13 BBWC battery pack
3 Fan 3 14 Remote management
connector
4 Fan 4 15 BBWC cache module
socket
Server component identification 21
Item Description Item Description
5 System maintenance
16 Fan 6
switch
6 System battery 17 Fan 5
7 Connectors for one of
the following:
• PCI-X Hot Plug
18 Boot device selector
switch (default = FLP
TOP)
mezzanine option
• PCI Express x4
mezzanine option
• PCI Express x8
mezzanine option
8 PCI-X non-hot-plug
19 SCSI port A
slot 3, 64-bit/133-MHz
9 PCI-X, non-hot-plug
slot 4, 64-bit/133-MHz
20 SCSI simplex/duplex
switch (default =
duplex)
10 PCI-X, non-hot-plug
slot 5, 64-bit/133-MHz
11 PCI-X, non-hot-plug
21 QuickFind diagnostic
display
22 SCSI port B
slot 6, 64-bit/100-MHz
System maintenance switch
The system maintenance switch (SW1) is an eight-position switch that is used for
system configuration. The default position for all eight positions is Off.
Position Description Function
S1 iLO Security Off = iLO security is enabled
S2 Configuration
lock
S3 Reserved Reserved
On = iLO security is disabled
Off = System configuration can
be changed
On = System configuration is
locked
22 HP ProLiant DL580 Generation 3 Server User Guide
Position Description Function
S4 Reserved Reserved
S5 Password
protection
override
S6 Invalidate
configuration
S7 Reserved Reserved
S8 Reserved Reserved
Boot device selector switch
The boot device selector switch setting determines the device access order of the
multibay drives in the server. The default setting for the boot device selector
switch is FLP TOP.
When the boot device selector switch is set to FLP TOP, the optical drive in the
bottom bay is designated as the primary optical drive. The diskette drive in the
top bay is bootable. The server cannot boot from a diskette drive in the bottom
bay when the boot device selector switch is set to FLP TOP.
Off = No function
On = Clears power-on
password and administrator
password
Off = Normal
On = Clears NVRAM
When the boot device selector switch is set to FLP BOT, the optical drive in the
top bay is designated as the primary optical drive. The diskette drive in the
bottom bay is bootable. The server cannot boot from a diskette drive in the top
bay when the boot device selector switch is set to FLP BOT.
NOTE: If two optical drives are installed in the server, the server
will first attempt to boot from the primary optical drive. The boot device
selector switch setting determines which drive is the primary optical
drive.
Server component identification 23
Switch setting Description
FLP TOP
(default)
FLP BOT Primary optical drive in top bay is bootable
Diskette drive in top bay is bootable
Primary optical drive in bottom bay is bootable
Diskette drive in bottom bay is bootable
QuickFind diagnostic display LEDs
The front panel health LEDs indicate only the current hardware status. In some
situations, HP SIM might report server status differently than the health LEDs
because the software tracks more system attributes.
The amber QuickFind diagnostic display LEDs are located on the media board.
In normal operations, all of the LEDs are off unless one of the components fails.
24 HP ProLiant DL580 Generation 3 Server User Guide
NOTE: The system management driver must be installed for the
internal health LED to provide pre-failure and warranty conditions.
LED Description
Fan X One or more of the following conditions exist:
• A fan is missing or not properly installed.
• A fan failed.
PCI X One or more of the following conditions exist:
• A PCI address parity error was detected on the numbered PCI slot.
• A PCI data parity error was detected on the numbered PCI slot.
Server component identification 25
LED Description
SCSI BP The SCSI backplane is missing or not properly installed.
MEM A memory board is not properly installed.
MEM BP A memory backplane is missing or not properly installed.
FSB One or more of the following conditions exist:
• A processor or PPM is missing or not properly installed.
• An FSB configuration error was detected.
PROC A processor is missing or not properly installed.
OVER TEMP The internal temperature has exceeded operating levels.
NO BOOT A "no boot" condition was detected.
P84 Switch set to display port 84 codes.
P85 Switch set to display port 85 codes.
DIMM slot locations
Item Description Bank
1 DIMM slot 1 A
2 DIMM slot 2 A
26 HP ProLiant DL580 Generation 3 Server User Guide
Item Description Bank
3 DIMM slot 3 B
4 DIMM slot 4 B
SCSI IDs
The server supports single- or dual-channel hard drive configurations. The
single-channel configuration (simplex mode) supports up to four hard drives on
one channel. The dual-channel configuration (duplex mode) supports two hard
drives on each channel (SCSI IDs 0 and 1).
The SCSI IDs for both simplex mode and duplex mode are illustrated. Always
populate hard drive bays starting with the lowest SCSI ID.
NOTE: These SCSI ID designations apply regardless of the
controller or the configuration used.
Simplex mode
Server component identification 27
Duplex mode
Hot-plug SCSI hard drive LEDs
28 HP ProLiant DL580 Generation 3 Server User Guide
Item LED description Status
1 Activity status On = Drive activity
Flashing = High activity on the drive or
drive is being configured as part of an
array.
Off = No drive activity
2 Online status On = Drive is part of an array and is
currently working.
Flashing = Drive is actively online.
Off = Drive is offline.
3 Fault status On = Drive failure
Flashing = Fault-process activity
Off = No fault-process activity
Hot-plug SCSI hard drive LED combinations
Activity
LED (1)
Online
LED (2)
Fault LED
(3)
Interpretation
On, off, or
On or off Flashing A predictive failure alert has been received for this drive.
flashing
On, off, or
On Off The drive is online and is configured as part of an array.
flashing
On or
Flashing Off
flashing
On Off Off
Replace the drive as soon as possible.
If the array is configured for fault tolerance and all other drives in
the array are online, and a predictive failure alert is received or a
drive capacity upgrade is in progress, you may replace the drive
online.
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is rebuilding or undergoing capacity expansion.
Do not remove the drive.
The drive is being accessed, but (1) it is not configured as part of an
array; (2) it is a replacement drive and rebuild has not yet started; or
(3) it is spinning up during the POST sequence.
Server component identification 29
Activity
LED (1)
Flashing Flashing Flashing
Off Off On The drive has failed and has been placed offline.
Off Off Off Either (1) the drive is not configured as part of an array; (2) the
Online
LED (2)
Fault LED
(3)
Interpretation
Do not remove the drive. Removing a drive may cause data
loss in non-fault-tolerant configurations.
Either (1) the drive is part of an array being selected by an array
configuration utility; (2) Drive Identification has been selected in
HP SIM; or (3) drive firmware is being updated.
You may replace the drive.
drive is configured as part of an array, but it is a replacement drive
that is not being accessed or being rebuilt yet; or (3) the drive is
configured as an online spare.
If the drive is connected to an array controller, you may replace the
drive online.
SATA or SAS IDs
NOTE: The server may look different from that shown.
When adding SAS hard drives to the server, observe the following general
guidelines:
30 HP ProLiant DL580 Generation 3 Server User Guide
• The server supports eight SAS or SATA hot-plug hard drives.
• The system automatically sets all drive numbers.
• If only one hard drive is used, install it in the bay with the lowest number.
• Hard drives must be SFF types.
• Drives must be the same capacity to provide the greatest storage space
efficiency when drives are grouped together into the same drive array.
NOTE: ACU does not support mixing SAS and SATA drives in the
same logical volume.
SATA or SAS hard drive LEDs
Item LED Description Status
1 Fault/UID status Amber = Drive failure
Flashing amber = Fault-process activity
Blue = Unit identification is active
Off = No fault-process activity
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