HP DL580 User Manual 2

HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide

May 2006 (Sixth Edition) Part Number 379041-006
© Copyright 2005, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of Microsoft Corporation. Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a U.S. registered trademark of Linus Torvalds.
May 2006 (Sixth Edition) Part Number 379041-006
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Contents

Illustrated parts catalog ................................................................................................................. 6
Customer self repair................................................................................................................................... 6
Mechanical components............................................................................................................................. 6
System components ...................................................................................................................................8
Removal and replacement procedures........................................................................................... 13
Required tools......................................................................................................................................... 13
Safety considerations............................................................................................................................... 14
Preventing electrostatic discharge .................................................................................................... 14
Server warnings and cautions ......................................................................................................... 14
Preparation procedures............................................................................................................................ 14
Extending the server from the rack ................................................................................................... 15
Power down the server................................................................................................................... 16
Remove the server from the rack...................................................................................................... 16
Removing the access panel............................................................................................................. 17
Removing the system cage.............................................................................................................. 17
Removing the front bezel.......................................................................................................................... 18
Removing a media drive blank.................................................................................................................. 19
Removing a media drive ..........................................................................................................................19
Removing the processor module ................................................................................................................ 20
Removing a processor.............................................................................................................................. 22
Removing a PPM..................................................................................................................................... 25
Removing a PCI latch............................................................................................................................... 26
Removing a PCI retaining clip...................................................................................................................27
Removing the PCI-X Hot Plug basket........................................................................................................... 28
Removing a non-hot-plug expansion board .................................................................................................28
Removing the PCI-X Hot Plug mezzanine option........................................................................................... 29
Removing the PCI Express mezzanine option ..............................................................................................30
Recovering data from the BBWC............................................................................................................... 30
Removing the BBWC battery pack............................................................................................................. 31
Removing the BBWC cache module........................................................................................................... 32
Removing the system board ...................................................................................................................... 32
Re-entering the server serial number and product ID........................................................................... 34
Removing the system battery ..................................................................................................................... 35
Removing the media board....................................................................................................................... 37
Removing the SCSI backplane .................................................................................................................. 37
Removing the power backplane ................................................................................................................39
Removing the memory backplane .............................................................................................................. 39
Removing a hard drive blank.................................................................................................................... 40
Removing a hot-plug SCSI hard drive......................................................................................................... 40
Removing a hot-plug SAS hard drive.......................................................................................................... 41
Removing the SAS-SATA hard drive cage...................................................................................................42
Removing the SAS-SATA backplane........................................................................................................... 46
Removing a PCI-X Hot Plug expansion board ..............................................................................................47
Removing a power supply blank................................................................................................................ 48
Removing a redundant hot-plug power supply............................................................................................. 48
Replacing hot-plug fans............................................................................................................................ 49
Memory overview ................................................................................................................................... 50
General memory configuration requirements ..................................................................................... 50
Single- and dual-rank DIMMs .......................................................................................................... 51
Contents 3
Advanced ECC memory ................................................................................................................. 51
Online spare memory .................................................................................................................... 52
Hot-plug mirrored memory .............................................................................................................. 53
Hot-plug RAID memory...................................................................................................................54
Configuring the memory................................................................................................................. 55
Memory boards and DIMMs........................................................................................................... 56
Diagnostic tools.......................................................................................................................... 60
SmartStart software ................................................................................................................................. 60
SmartStart Scripting Toolkit....................................................................................................................... 60
HP Instant Support Enterprise Edition.......................................................................................................... 61
Option ROM Configuration for Arrays ....................................................................................................... 61
HP ROM-Based Setup Utility ..................................................................................................................... 61
ROMPaq utility........................................................................................................................................ 62
System Online ROM flash component utility ................................................................................................ 62
Integrated Management Log ..................................................................................................................... 62
Integrated Lights-Out technology................................................................................................................ 63
Automatic Server Recovery ....................................................................................................................... 63
HP Systems Insight Manager..................................................................................................................... 63
HP Insight Diagnostics.............................................................................................................................. 63
USB support ...........................................................................................................................................64
Troubleshooting the system using port 85 codes .......................................................................................... 64
Processor-related port 85 codes....................................................................................................... 64
Expansion board-related port 85 codes............................................................................................ 65
Memory-related port 85 codes ........................................................................................................ 66
Miscellaneous port 85 codes .......................................................................................................... 66
Server component identification.................................................................................................... 68
Front panel components ........................................................................................................................... 68
Front panel LEDs and buttons .................................................................................................................... 69
Memory board components and LEDs ........................................................................................................ 70
Processor module LEDs............................................................................................................................. 72
Rear panel components............................................................................................................................ 73
Rear panel LEDs and buttons..................................................................................................................... 74
Power supply LEDs................................................................................................................................... 75
System board components........................................................................................................................ 76
System maintenance switch............................................................................................................. 77
Boot device selector switch ............................................................................................................. 77
QuickFind diagnostic display LEDs................................................................................................... 78
Setting the switch to view port 85 codes........................................................................................... 80
DIMM slot locations................................................................................................................................. 80
SCSI IDs................................................................................................................................................. 80
Hot-plug SCSI hard drive LEDs ..................................................................................................................82
Hot-plug SCSI hard drive LED combinations ................................................................................................ 82
SATA or SAS IDs..................................................................................................................................... 83
SATA or SAS hard drive LEDs ................................................................................................................... 84
SAS and SATA hard drive LED combinations ..............................................................................................84
Fan locations .......................................................................................................................................... 85
Hot-plug fan LEDs .................................................................................................................................... 87
BBWC LEDs............................................................................................................................................ 87
Server cabling............................................................................................................................ 89
Storage device cabling guidelines.............................................................................................................89
PCI-X Hot Plug mezzanine cabling............................................................................................................. 89
BBWC cabling........................................................................................................................................ 90
Contents 4
RILOE II cabling ......................................................................................................................................90
Hot-plug SCSI drive cabling...................................................................................................................... 91
SCSI simplex mode........................................................................................................................ 92
SCSI duplex mode......................................................................................................................... 92
Hot-plug SAS hard drive cabling ............................................................................................................... 92
USB cable assembly ................................................................................................................................ 93
Power switch cable assembly.................................................................................................................... 94
Specifications............................................................................................................................. 96
Server specifications................................................................................................................................96
Environmental specifications ..................................................................................................................... 96
Hot-plug power supply calculations............................................................................................................ 97
Acronyms and abbreviations........................................................................................................ 98
Index....................................................................................................................................... 102
Contents 5

Illustrated parts catalog

In this section
Customer self repair ................................................................................................................................. 6
Mechanical components ........................................................................................................................... 6
System components .................................................................................................................................. 8

Customer self repair

What is customer self repair? HP's customer self-repair program offers you the fastest service under either warranty or contract. It
enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.
A convenient, easy-to-use program:
An HP support specialist will diagnose and assess whether a replacement part is required to address
a system problem. The specialist will also determine whether you can replace the part.
Replacement parts are express-shipped. Most in-stock parts are shipped the very same day you
contact HP. You may be required to send the defective part back to HP, unless otherwise instructed.
Available for most HP products currently under warranty or contract. For information on the warranty
service, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
For more information about HP's customer self-repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair
Customer replaceable parts are identified in the following tables.

Mechanical components

).
).
Illustrated parts catalog 6
Item Description
Original assembly part number
Modified assembly part
Original spare part number
Modified spare part number
Customer self repair
number
Hardware kit, ProLiant
— — 385642-001 — Yes
DL580 G3 Server *
1
a) Blank, power
366450-002 — Yes
supply
2
b) Blank,
377569-001 — Yes
CD/DVD/diskette
3
c) Blank, memory
374278-001 — Yes
board
4
Bezel, ProLiant DL580
367600-001 — 376481-001 — Yes
G3 Server
5
Cover, top, ProLiant
367572-001 — 376480-001 — Yes
DL580 G3 Server
6 Blank, hard drive 302531-002 — 122759-001 Yes
7 Plastics kit — 376479-001 — Yes 8
a) Guide, PCA, short
367597-001 — Yes
(2) *
9
b) Guide, PCA, tall (2)
367939-001 — Yes
*
10
c) Latch, PCI, carbon
228194-001 — Yes
(2) *
11
d) Latch, PCA, blue
228194-002 — Yes
(2) *
12
e) Retainer, card
379046-001 — Yes
guide, carbon (2) *
13
f) Retainer, card
379046-002 — Yes
guide, blue (2) *
14
Return kit, ProLiant
— — 378336-001 — Yes
DL580 G3 Server *
15 Tool, Torx, T-15* 107473-001 — 199630-001 Yes
* not shown
REQUIREMENT: For Customers in the EU only. The use of the Original Spare part is regulated by RoHS legislation§. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part in the EU. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part in the EU. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.
§Directive 2002/95/EC restricts the use of lead, mercury, cadmium, hexavalent chromium, PBBs and PBDEs in electronic products.
Illustrated parts catalog 7

System components

Item Description
1
2 System cage — — — — — 3
Boards — — — — — 4
5
6
7
System components
Power supply, 910–1300 W
Fan 120 mm, hot­plug
PCI-X Hot Plug switch
Memory backplane, ProLiant DL580 G3 Server
System board, ProLiant DL580 G3 Server
SCSI backplane, ProLiant DL580 G3 Server
Original assembly part number
— — — — —
337867­001‡ See requirement
364517-001 — 374552-001 — Yes
011077­001‡ See requirement
012101­001‡ See requirement
012092­001‡ See requirement
012104­001‡ See requirement
Modified assembly part number
337867-501
011077-501
012101-501
012092-501
012104-501
Original spare part number
364360­001‡ See requirement
230981­001‡ See requirement
376471­001‡ See requirement
376468­001‡ See requirement
376474­001‡ See requirement
Modified spare part number
406421-001 Yes
411796-001 Yes
412327-001 Yes
412324-001 No
412328-001 Yes
Customer self repair
Illustrated parts catalog 8
Item Description
8
9
10
11
12
Media devices — — — — — 13
14 DVD drive, 8x
15
Hard drives — — — — — 16
Media board (CD/DVD/diskette)
Power backplane, ProLiant DL580 G3 Server *
Processor module assembly, ProLiant DL580 G3 Server
Processor Power Module
Memory board, ProLiant Dl580 G3 Server
Diskette drive, 3.5 in
DVD/CD-RW drive * 294766-
SCSI Ultra320 universal hot-plug hard drive
a) 36.4 GB, 15,000 rpm *
b) 72.8 GB, 10,000 rpm *
c) 72.8 GB, 15,000 rpm *
d) 146.8 GB, 10,000 rpm *
e) 146.8 GB, 15,000 rpm *
f) 300 GB, 10,000 rpm *
Original assembly part number
012207­001‡ See requirement
012110­001‡ See requirement
012095­001‡ See requirement
367240-001 —
012098­001‡ See requirement
263394­001‡ See requirement
168003­9D1/935‡ See requirement
9D1/9D2‡ See requirement
— — — — —
271837­016‡ See requirement
271837­008‡ See requirement
271837­018‡ See requirement
271837­010‡ See requirement
281837­028‡ See requirement
271837­001‡ See requirement
Modified assembly part number
012207-501
012110-501
012095-501
012825-001
263394-002
395910-001
383696-002
404670-008
404670-003
404670-007
404670-002
404670-006
404670-001
Original spare part number
376477­001‡ See requirement
376476­001‡ See requirement
376469­001‡ See requirement
370718­001‡ See requirement
376470­001‡ See requirement
263394­002‡ See requirement
395910­001‡ See requirement
337273­001‡ See requirement
289241­001‡ See requirement
289042­001‡ See requirement
289243­001‡ See requirement
289044­001‡ See requirement
347779­001‡ See requirement
351126­001‡ See requirement
Modified spare part number
416422-001 Yes
411795-001 No
412325-001 Yes
— Yes
410188-001 Yes
399396-001 Yes
397928-001 Yes
399959-001 Yes
404714-001 Yes
404709-001 Yes
404713-001 Yes
404708-001 Yes
404712-001 Yes
404701-001 Yes
Customer self repair
Illustrated parts catalog 9
Item Description
Memory — — — — — 17
a) 512 MB *
b) 1 GB *
e) 4 GB *
18
g) 72-GB SAS drive, 10,000 rpm *
h) 36-GB SAS drive, 10,000 rpm *
i) 60-GB SATA drive, 5,400 rpm *
DIMM, PC2-3200, DDR2
c) 2 GB (single­rank) *
d) 2 GB (dual­rank) *
Processor assemblies
Processor assemblies
a) Intel® 3.33­GHz Xeon™ 8 MB *
b) Intel® 3.00­GHz Xeon™ 8 MB *
c) Intel® 2.83­GHz Xeon™ 4 MB *
d) Intel® 3.66­GHz Xeon™ 1 MB *
e) Intel® 3.16­GHz Xeon™ 1 MB *
f) Intel® 2.66-GHz Xeon™ 1 MBx2 dual core *
Original assembly part number
375696-002 — 376597-001 — Yes
375696-001 — 376596-001 — Yes
390158-001 — 382264-001 — Yes
— — — — —
345112­051‡ See requirement
345113­051‡ See requirement
345114­061‡ See requirement
345114­051‡ See requirement
345115­061‡ See requirement
— — — — —
— — — — —
376660-001 — 379982-001 — Yes
376660-002 — 379981-001 — Yes
376661-001 — 379980-001 — Yes
376659-002 — 389027-001 — Yes
376659-001 — 377840-001 — Yes
399752-001 — 399954-001 — Yes
Modified assembly part number
345112-851
345113-851
345114-861
345114-851
345115-861
Original spare part number
359241­001‡ See requirement
359242­001‡ See requirement
359243­001‡ See requirement
378021­001‡ See requirement
379984­001‡ See requirement
Modified spare part number
413384-001 Yes
413385-001 Yes
413386-001 Yes
413387-001 Yes
413388-001 Yes
Customer self repair
Illustrated parts catalog 10
Item Description
19
Cables — — — — — 20
21
Options — — — — — 22
23
24
25
26
27
28
29
g) Intel® 3.00­GHz Xeon™ 2 MBx2 dual core*
Processor blanks (two)
Cable kit, data, ProLiant DL580 G3 Server *
a) Cable assembly, USB
b) Cable assembly, power switch
c) Cable assembly, PCI-X Hot Plug switch board
SAS hard drive cable kit *
a) SAS cable assembly
b) SAS power cable
Battery-Backed Write Cache battery housing *
Battery-Backed Write Cache battery *
Cache board, 128 MB *
PCI Express x4 mezzanine board *
PCI Express x8 mezzanine board *
PCI-X Hot Plug mezzanine board *
PCI-X Hot Plug basket assembly *
SAS backplane, ProLiant DL580 G3 Server *
Original assembly part number
399755-001 — 399955-001 — Yes
392523-001 — 406056-001 — Yes
— — 376478-001 — Yes
346187-001 — — — Yes
367602-001 — — — Yes
224999-003 — — — Yes
— — 393535-001 — Yes
361316-002 — — — Yes
379196-001 — — — Yes
338173-001 — 349989-001 — Yes
274779-001 — 307132-001 — Yes
012304-001 — 351518-001 — Yes
012450­001‡ See requirement
012743­001‡ See requirement
012447­001‡ See requirement
375192-001 —
012564­001‡ See requirement
Modified assembly part number
012450-501
012743-501
012447-501
012564-501
Original spare part number
376473­001‡ See requirement
390347­001‡ See requirement
376472­001‡ See requirement
393784­001‡ See requirement
376475­001‡ See requirement
Modified spare part number
411792-001 Yes
411793-001 Yes
411791-001 Yes
— Yes
411794-001 Yes
Customer self repair
Illustrated parts catalog 11
Item Description
30
SAS array
Original assembly part number
012335-001 — 370855-001 — Yes
Modified assembly part number
Original spare part number
Modified spare part number
Customer self repair
controller board *
31
SAS array cache
011773-002 — 309522-001 — Yes board (with battery) *
32
SAS/SATA hard
376383-001 — 392613-001 — Yes drive blank *
Miscellaneous — — — — — 33
Battery, 3V,
166899-001 — 153009-001 — Yes Lithium *
34
Power cord, AC
287485-002 — 391097-001 — Yes line, C14-C19 *
35
Power cord, AC
178968-001 — 237457-001 — Yes line, 5–15P *
36
Rack mount kit,
374503-001 — 377839-001 — Yes universal *
* not shown
REQUIREMENT: For Customers in the EU only. The use of the Original Spare part is regulated by RoHS legislation§. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part in the EU. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part in the EU. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.
§Directive 2002/95/EC restricts the use of lead, mercury, cadmium, hexavalent chromium, PBBs and PBDEs in electronic products.
Illustrated parts catalog 12

Removal and replacement procedures

In this section
Required tools........................................................................................................................................ 13
Safety considerations.............................................................................................................................. 14
Preparation procedures........................................................................................................................... 14
Removing the front bezel......................................................................................................................... 18
Removing a media drive blank ................................................................................................................ 19
Removing a media drive ......................................................................................................................... 19
Removing the processor module............................................................................................................... 20
Removing a processor............................................................................................................................. 22
Removing a PPM.................................................................................................................................... 25
Removing a PCI latch.............................................................................................................................. 26
Removing a PCI retaining clip.................................................................................................................. 27
Removing the PCI-X Hot Plug basket.......................................................................................................... 28
Removing a non-hot-plug expansion board................................................................................................ 28
Removing the PCI-X Hot Plug mezzanine option ......................................................................................... 29
Removing the PCI Express mezzanine option............................................................................................. 30
Recovering data from the BBWC.............................................................................................................. 30
Removing the BBWC battery pack............................................................................................................ 31
Removing the BBWC cache module ......................................................................................................... 32
Removing the system board..................................................................................................................... 32
Removing the system battery.................................................................................................................... 35
Removing the media board ..................................................................................................................... 37
Removing the SCSI backplane ................................................................................................................. 37
Removing the power backplane ............................................................................................................... 39
Removing the memory backplane............................................................................................................. 39
Removing a hard drive blank................................................................................................................... 40
Removing a hot-plug SCSI hard drive ....................................................................................................... 40
Removing a hot-plug SAS hard drive ........................................................................................................ 41
Removing the SAS-SATA hard drive cage.................................................................................................. 42
Removing the SAS-SATA backplane ......................................................................................................... 46
Removing a PCI-X Hot Plug expansion board............................................................................................. 47
Removing a power supply blank ..................................................................................................
Removing a redundant hot-plug power supply ........................................................................................... 48
Replacing hot-plug fans........................................................................................................................... 49
Memory overview .................................................................................................................................. 50
............ 48

Required tools

You need the following items for some procedures:
Torx T-15 screwdriver (provided with the server ("Rear panel components" on page 73))
Phillips screwdriver
Removal and replacement procedures 13
Flathead screwdriver
Diagnostics Utility

Safety considerations

Before performing service procedures, review all the safety information.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect power to the equipment.
Do not route the power cord where it can be walked on or pinched by items placed
against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and
the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Preparation procedures

To access some components and perform certain service procedures, perform one or more of the following procedures:
Extend the server from the rack ("Extending the server from the rack" on page 15).
If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.
For more information about telco rack solutions, refer to the RackSolutions.com website (http://www.racksolutions.com/hp
).
Removal and replacement procedures 14
Power down the server (on page 16). If you must remove a server from a rack or a non-hot-plug component from a server, power down the
server.
Remove the server from the rack (on page 16).
If the rack environment, cabling configuration, or the server location in the rack makes it difficult to service the unit, remove the server from the rack.
Remove the access panel ("Removing the access panel" on page 17).
If you are servicing internal components, remove the access panel.
Remove the system cage ("Removing the system cage" on page 17).
If you must remove the system board, power backplane, or the BBWC, remove the system cage.

Extending the server from the rack

The design of the server enables you to access several components through the front of the server. Installing or accessing the following components will not require extending the server from the rack:
Processors
PPMs
Memory boards
DIMMs
Media drive
Diskette drive
Hard drives
To extend the server from the rack:
1. Release the two levers on the lower outside corners of the rack.
NOTE: If the server is in a rack and in the shipping configuration, remove the two shipping screws directly
behind the levers and the two shipping screws on the rails in the rear of the server.
IMPORTANT: If the server is installed in a telco rack, remove the server from the rack to access internal
components.
2. Extend the server on the rack rails until the server rail-release latches engage.
Removal and replacement procedures 15
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the
rack is adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server
rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
3. After performing the installation or maintenance procedure, slide the server back into the rack by
pressing the server rail-release latches.
NOTE: The release latches will lock into place when the rails are fully extended.

Power down the server

WARNING: To reduce the risk of personal injury, electric shock, or damage to the
equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1. Shut down the OS as directed by the OS documentation.
2. Press the Power On/Standby button to place the server in standby mode. When the server enters
standby power mode, the system power LED changes to amber.
3. Disconnect the power cords.
The system is now without power.

Remove the server from the rack

To remove the server from an HP, Compaq branded, telco, or third-party rack:
1. Power down the server (on page 16).
2. Extend the server from the rack ("Extending the server from the rack" on page 15).
3. Disconnect the cabling and remove the server from the rack. For more information, refer to the
documentation that ships with the rack mounting option.
4. Place the server on a sturdy, level surface.
Removal and replacement procedures 16

Removing the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and
the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
IMPORTANT: When removing the access panel to view QuickFind diagnostic LEDs ("QuickFind diagnostic
display LEDs" on page 78), leave the server powered on. The QuickFind diagnostic LEDs are cleared when
the server is powered off.
1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15).
2. If the locking latch is locked, use a Torx T-15 screwdriver to unlock the latch.
NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear
panel components" on page 73).
3. Lift up on the hood latch, and remove the access panel.
4. After installing hardware options, replace the access panel. Be sure that the panel is securely locked
into place before powering up the server.

Removing the system cage

Installing or accessing some options in the server may require removing the system cage. Refer to the instructions for each individual option to determine if removing the system cage is necessary.
To remove the system cage:
1. Power down the server, if applicable ("Power down the server" on page 16).
2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15).
3. Remove the access panel ("Removing the access panel" on page 17).
4. Remove all expansion boards and expansion slot covers.
5. Remove the PCI-X Hot Plug basket, if applicable.
6. Disconnect the hot-plug board cable from the PCI-X Hot Plug mezzanine board, if applicable.
7. Remove all system fans ("Replacing hot-plug fans" on page 49).
Removal and replacement procedures 17
8.
Remove all power supplies ("Removing a redundant hot-plug power supply" on page 48).
9. Loosen the thumbscrews, and lift the system cage from the server.
NOTE: The T-15 Torx screwdriver can be used to loosen the thumbscrews. The T-15 Torx screwdriver is
shipped with the server and can be located on the rear panel ("Rear panel components" on page 73).

Removing the front bezel

1. Power down the server (on page 16).
2. Extend the server from the rack ("Extending the server from the rack" on page 15).
3. Remove the access panel ("Removing the access panel" on page 17).
4. Using the T-15 Torx screwdriver, remove the three screws on each side of the front bezel.
NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear
panel components" on page 73).
5. Release the two levers on the lower outside corners of the rack.
Removal and replacement procedures 18
6.
Slide the bezel to the right, and detach the bezel from the server.
To replace the component, reverse the removal procedure.

Removing a media drive blank

1. Power down the server (on page 16).
2. Use the T-15 Torx screwdriver to eject the drive blank, and pull the drive blank out of the server.
NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear
panel components" on page 73).
To replace the component, reverse the removal procedure.

Removing a media drive

To remove the DVD drive, optional diskette drive, or optional CD-RW drive:
Removal and replacement procedures 19
1.
Power down the server (on page 16).
2. Use the T-15 Torx screwdriver to eject the drive, and pull the drive out of the server.
NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear
panel components" on page 73).
To replace the component, reverse the removal procedure.

Removing the processor module

NOTE: Refer the section "Processor module LEDs (on page 72)" for information on the current processor
and PPM status.
1. Power down the server (on page 16).
2. Remove the shipping bracket, if applicable.
NOTE: The shipping bracket is located near the processor module lever, and is marked with an orange tab
for easy identification.
Removal and replacement procedures 20
3.
Release the latches to unlock the processor module.
4. Lower the processor module lever, and pull the module out of the server.
Removal and replacement procedures 21
5.
Release the latch, and open the cover to expose the processors.
NOTE: To install a new processor module, remove all processors and PPMs from the processor module.
Reinstall the processors and PPMs into the replacement processor module.
To replace the component, reverse the removal procedure.

Removing a processor

CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the
heatsink. The processor, heatsink, and retaining clip make up a single assembly.
CAUTION: To prevent possible server malfunction and damage to the equipment, do not mix single- and
dual-core processors or processors with different speeds or cache sizes.
IMPORTANT: If upgrading processor speed or adding additional processors, update the system ROM
before installing the processor.
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not
function properly.
IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is
missing.
1. Power down the server (on page 16).
2. Remove the processor module ("Removing the processor module" on page 20).
Removal and replacement procedures 22
3.
Unlock the processor retaining bracket.
4. Open the processor retaining bracket, and open the processor locking lever.
CAUTION: Failure to completely open the processor locking lever prevents the processor from seating
during installation, leading to hardware damage.
5. Remove the processor.
Removal and replacement procedures 23
6.
Install the replacement processor assembly, if applicable.
IMPORTANT: Determine the correct processor orientation by observing the guide pins on the base of the
processor retaining bracket and the three corresponding guide slots on the processor assembly.
7. Insert the processor assembly into the processor socket, and close the locking lever.
CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close
the processor locking lever.
Removal and replacement procedures 24
8.
Close and lock the processor retaining bracket.
9. Close the cover, and replace the processor module.

Removing a PPM

The server PPMs provide the proper power to each processor. Each PPM must be installed in the correct slot for the processor.
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not
function properly.
IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is
missing.
To remove a PPM:
1. Power down the server (on page 16).
2. Remove the processor module ("Removing the processor module" on page 20).
Removal and replacement procedures 25
3.
Remove the PPM.
IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the
corresponding PPM is missing.
To replace the component, reverse the removal procedure.

Removing a PCI latch

1. Power down the server (on page 16).
2. Extend or remove the server from the rack ("Remove the server from the rack" on page 16).
3. Remove the access panel ("Removing the access panel" on page 17).
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
expansion slots have either an expansion slot cover or an expansion board installed.
4. Open the latch.
5. Remove the expansion board from the slot, if installed ("Removing a PCI-X Hot Plug expansion
board" on page 47).
6. Remove the expansion slot cover from the slot, if installed.
Removal and replacement procedures 26
7.
Remove the PCI latch by pushing up on the clear plastic piece of the PCI latch that extends below the chassis under the latch.
To replace the component, reverse the removal procedure.

Removing a PCI retaining clip

1. Power down the server (on page 16).
2. Extend or remove the server from the rack ("Remove the server from the rack" on page 16).
3. Remove the access panel ("Removing the access panel" on page 17).
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
expansion slots have either an expansion slot cover or an expansion board installed.
4. Open the PCI latch, and unlock the PCI retaining clip.
5. Remove the expansion board from the slot, if installed ("Removing a PCI-X Hot Plug expansion
board" on page 47).
6. Remove the PCI retaining clip.
Removal and replacement procedures 27
To replace the component, reverse the removal procedure.

Removing the PCI-X Hot Plug basket

1. Power down the server (on page 16).
2. Extend or remove the server from the rack ("Remove the server from the rack" on page 16).
3. Remove the access panel ("Removing the access panel" on page 17).
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
expansion slots have either an expansion slot cover or an expansion board installed.
4. Remove the expansion board from the slot, if installed ("Removing a PCI-X Hot Plug expansion
board" on page 47).
5. Remove the PCI-X Hot Plug basket ("Removing the PCI-X Hot Plug basket" on page 28).
To replace the component, reverse the removal procedure.

Removing a non-hot-plug expansion board

1. Power down the server (on page 16).
2. Extend or remove the server from the rack ("Remove the server from the rack" on page 16).
3. Remove the access panel ("Removing the access panel" on page 17).
4. Disconnect any required internal or external cables from the expansion board.
5. Open the PCI latch.
6. Unlock the retaining clip.
Removal and replacement procedures 28
7.
Remove the expansion board.
To replace the component, reverse the removal procedure.

Removing the PCI-X Hot Plug mezzanine option

1. Power down the server (on page 16).
2. Extend or remove the server from the rack ("Remove the server from the rack" on page 16).
3. Remove the access panel ("Removing the access panel" on page 17).
4. Remove the expansion boards from slots 1 and 2.
5. Remove the expansion boards from slots 3 and 4, if installed, to gain access to the mezzanine
board.
6. Remove the PCI-X Hot Plug basket ("Removing the PCI-X Hot Plug basket" on page 28).
7. Disconnect the cable from the PCI-X Hot Plug mezzanine board.
8. Loosen the thumbscrews, and lift the mezzanine board from the server.
Removal and replacement procedures 29
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
expansion slots have either an expansion slot cover or an expansion board installed.
To replace the component, reverse the removal procedure.

Removing the PCI Express mezzanine option

1. Power down the server (on page 16).
2. Extend or remove the server from the rack ("Remove the server from the rack" on page 16).
3. Remove the access panel ("Removing the access panel" on page 17).
4. Remove the expansion boards from slots 1 and 2.
5. Remove the expansion boards from slots 3 and 4, if installed, to gain access to the mezzanine
board.
6. Loosen the thumbscrews, and lift the mezzanine board from the server.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all
expansion slots have either an expansion slot cover or an expansion board installed.
To replace the component, reverse the removal procedure.

Recovering data from the BBWC

If the server fails, you can recover any data temporarily trapped in the BBWC by using the following procedure.
CAUTION: Before starting this procedure, read the information about protecting against electrostatic
discharge ("Preventing electrostatic discharge" on page 14).
1. Perform one of the following:
Set up a recovery server station using an identical server model. Do not install any internal drives
or BBWC in this server. (This option is preferred.)
Find a server that has enough empty drive bays to accommodate all the drives from the failed
server and that meets all the other requirements for drive and array migration.
Removal and replacement procedures 30
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