HP ProLiant DL560 Gen8 Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 696744-003
February 2014
Edition: 3
© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 6
Front panel components ................................................................................................................................ 6
Front panel LEDs and buttons ......................................................................................................................... 6
Systems Insight Display LEDs ......................................................................................................................... 7
Systems Insight Display LED combinations ....................................................................................................... 8
Rear panel components ................................................................................................................................ 9
Rear panel LEDs and buttons ....................................................................................................................... 10
Non-hot-plug PCIe riser board slot definitions ................................................................................................ 10
System board components .......................................................................................................................... 11
System maintenance switch ............................................................................................................... 12
NMI functionality ............................................................................................................................. 13
DIMM slot locations .......................................................................................................................... 14
Hot-plug drive bay numbering ..................................................................................................................... 14
Hot-plug drive LED definitions ...................................................................................................................... 14
PCIe riser cage LED .................................................................................................................................... 15
FBWC module LEDs (P222, P420, P421) ..................................................................................................... 16
Hot-plug fans ............................................................................................................................................. 16
Operations................................................................................................................................. 18
Power up the server .................................................................................................................................... 18
Power down the server ............................................................................................................................... 18
Extend the server from the rack .................................................................................................................... 18
Access the Systems Insight Display ............................................................................................................... 19
Remove the access panel ............................................................................................................................ 20
Install the access panel ............................................................................................................................... 20
Access the product rear panel ..................................................................................................................... 21
Opening the cable management arm ................................................................................................. 21
Remove the primary PCIe riser cage ............................................................................................................. 21
Install the primary PCIe riser cage ................................................................................................................ 22
Remove the air baffle .................................................................................................................................. 23
Install the air baffle ..................................................................................................................................... 24
Setup ......................................................................................................................................... 26
Optional installation services ....................................................................................................................... 26
Optimum environment................................................................................................................................. 26
Space and airflow requirements ........................................................................................................ 26
Temperature requirements ................................................................................................................. 27
Power requirements .......................................................................................................................... 28
Electrical grounding requirements ...................................................................................................... 28
Connecting a DC power cable to a DC power source .......................................................................... 28
Rack warnings ........................................................................................................................................... 29
Identifying the contents of the server shipping carton ...................................................................................... 30
Installing hardware options ......................................................................................................................... 30
Installing the server into the rack .................................................................................................................. 30
Installing the operating system ..................................................................................................................... 32
Powering on and selecting boot options ....................................................................................................... 32
Registering the server.................................................................................................................................. 33
Contents 3
Hardware options installation ....................................................................................................... 34
Introduction ............................................................................................................................................... 34
Processor option......................................................................................................................................... 34
Memory options ......................................................................................................................................... 38
HP SmartMemory ............................................................................................................................. 40
Memory subsystem architecture ......................................................................................................... 40
Single-, dual-, and quad-rank DIMMs ................................................................................................. 41
DIMM identification .......................................................................................................................... 41
Memory configurations ..................................................................................................................... 42
General DIMM slot population guidelines ........................................................................................... 43
Installing a DIMM ............................................................................................................................. 44
Hot-plug hard drive options ......................................................................................................................... 45
Removing a hot-plug SAS or SATA hard drive ..................................................................................... 45
Installing a hot-plug SAS or SATA hard drive ...................................................................................... 46
Controller options ....................................................................................................................................... 47
Installing the flash-backed write cache module .................................................................................... 48
Installing the flash-backed write cache capacitor pack ......................................................................... 49
Redundant hot-plug power supply option ...................................................................................................... 52
FlexibleLOM option .................................................................................................................................... 54
Expansion board options ............................................................................................................................ 55
Removing the expansion slot blanks ................................................................................................... 55
Installing a half-length expansion board ............................................................................................. 56
Installing a full-length expansion board ............................................................................................... 57
Secondary PCIe riser cage option ................................................................................................................ 58
2U rack bezel option .................................................................................................................................. 60
HP Trusted Platform Module option .............................................................................................................. 61
Installing the Trusted Platform Module board ....................................................................................... 62
Retaining the recovery key/password ................................................................................................. 63
Enabling the Trusted Platform Module ................................................................................................. 63
Cabling ..................................................................................................................................... 65
SAS drive cabling ...................................................................................................................................... 65
FBWC cabling ........................................................................................................................................... 66
150W PCIe power cable option .................................................................................................................. 66
Software and configuration utilities ............................................................................................... 68
Server mode .............................................................................................................................................. 68
HP product QuickSpecs .............................................................................................................................. 68
HP iLO Management .................................................................................................................................. 68
HP iLO ............................................................................................................................................ 68
Intelligent Provisioning ...................................................................................................................... 70
HP Insight Remote Support software ................................................................................................... 72
HP Insight Online ............................................................................................................................. 72
Scripting Toolkit for Windows and Linux ............................................................................................. 73
HP Service Pack for ProLiant ........................................................................................................................ 73
HP Smart Update Manager ............................................................................................................... 73
HP ROM-Based Setup Utility ........................................................................................................................ 74
Using RBSU ..................................................................................................................................... 74
Auto-configuration process ................................................................................................................ 74
Boot options .................................................................................................................................... 75
Configuring AMP modes ................................................................................................................... 75
Re-entering the server serial number and product ID ............................................................................. 75
Utilities and features ................................................................................................................................... 76
HP Smart Storage Administrator ......................................................................................................... 76
Contents 4
Option ROM Configuration for Arrays................................................................................................ 76
ROMPaq utility ................................................................................................................................. 77
Automatic Server Recovery ................................................................................................................ 77
USB support .................................................................................................................................... 77
Redundant ROM support ................................................................................................................... 78
Keeping the system current .......................................................................................................................... 78
Drivers ............................................................................................................................................ 78
Software and firmware ..................................................................................................................... 78
Version control ................................................................................................................................. 79
HP operating systems and virtualization software support for ProLiant servers ......................................... 79
HP Technology Service Portfolio ......................................................................................................... 79
Change control and proactive notification .......................................................................................... 80
Troubleshooting .......................................................................................................................... 81
Troubleshooting resources ........................................................................................................................... 81
Battery replacement .................................................................................................................... 82
Regulatory information ................................................................................................................ 84
Safety and regulatory compliance ................................................................................................................ 84
Turkey RoHS material content declaration ..................................................................................................... 84
Ukraine RoHS material content declaration ................................................................................................... 84
Warranty information ................................................................................................................................. 84
Electrostatic discharge ................................................................................................................. 85
Preventing electrostatic discharge ................................................................................................................ 85
Grounding methods to prevent electrostatic discharge .................................................................................... 85
Specifications ............................................................................................................................. 86
Environmental specifications ........................................................................................................................ 86
Mechanical specifications ........................................................................................................................... 86
Power supply specifications ......................................................................................................................... 86
HP 1200 W CS HE Power Supply (94%) specifications ....................................................................... 86
Support and other resources ........................................................................................................ 88
Before you contact HP ................................................................................................................................ 88
HP contact information ................................................................................................................................ 88
Customer Self Repair .................................................................................................................................. 88
Acronyms and abbreviations ........................................................................................................ 96
Documentation feedback ............................................................................................................. 99
Index ....................................................................................................................................... 100
Contents 5
Component identification
Front panel components
Item Description
1
2
3
4
5
6
Video connector
Serial pull tab
USB connector
Fan module
Hot-plug hard drive
Systems Insight Display
Front panel LEDs and buttons
Component identification 6
Item Description Status
1
2
NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
3
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present**
4
UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
* To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
Systems Insight Display LEDs
The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with
the access panel installed.
Item Description Status
1
Over temp Off = Normal
Solid amber = High system temperature
detected
Component identification 7
Item Description Status
•
•
•
•
•
2
3
NIC link/activity Off = No link to network. If the power is off,
view the rear panel RJ-45 LEDs for status
("Rear panel LEDs and buttons" on page
10).
Flashing green = Network link and activity
Solid green = Network link
AMP status Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
4
—
Power cap Off = System is in standby, or no cap is set.
Solid green = Power cap applied
All other LEDs Off = Normal
Amber = Failure
For more information on the activation of
these LEDs, see "Systems Insight Display
LED combinations (on page 8)."
Systems Insight Display LED combinations
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED
indicate system status.
Systems Insight Display
LED and color
Processor (amber)
Processor (amber)
DIMM (amber)
DIMM (amber)
Over temp (amber)
Over temp (amber)
Fan (amber)
Fan (amber)
Power supply (amber)
Health LED
System power
LED
Red Amber One or more of the following conditions may
Amber Green Processor in socket X is in a pre-failure
Red Green One or more DIMMs have failed.
Amber Green DIMM in slot X is in a pre-failure condition.
Amber Green The Health Driver has detected a cautionary
Red Amber The server has detected a hardware critical
Amber Green One fan has failed or has been removed.
Red Green Two or more fans have failed or been
Red Amber One or more of the following conditions may
Status
exist:
Processor in socket X has failed.
Processor X is not installed in the socket.
Processor X is unsupported.
ROM detects a failed processor during
POST.
condition.
temperature level.
temperature level.
removed.
exist:
Only one power supply is installed and
Component identification 8
•
•
•
•
•
•
7
Systems Insight Display
LED and color
Health LED
System power
LED
Status
that power supply is in standby.
Power supply fault
System board fault
Power supply (amber)
Amber Green One or more of the following conditions may
exist:
Redundant power supply is installed and
only one power supply is functional.
AC power cord is not plugged into
redundant power supply.
Redundant power supply fault
Power supply mismatch at POST or
power supply mismatch through hot-plug
addition
Power cap (off)
Power cap (green)
Power cap (green)
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
— Amber Standby
— Flashing green Waiting for power
— Green Power is available.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing
each DIMM in a bank with a known working DIMM.
Rear panel components
Item Description
1
2
3
4
5
6
8
PCIe slots 1–3 (top to bottom)
PCIe slots 4–6 (top to bottom)
Power supply 1 (PS1)
Power supply 1 power connector
Power supply 2 power connector
Power supply 2 (PS2)
USB connectors (4)
Video connector
Component identification 9
9
10
11
iLO connector
Serial connector
FlexibleLOM ports (Shown: 4x1Gb/Optional: 2x10Gb); port 1 on right side
Rear panel LEDs and buttons
Item Description Status
1
Power supply 1
LED
2
Power supply 2
LED
3
4
5
UID LED/button Off = Deactivated
NIC activity LED Off = No network activity
NIC link LED Off = No network link
Off = System is off or power supply has failed.
Solid green = Normal
Off = System is off or power supply has failed.
Solid green = Normal
Solid blue = Activated
Flashing blue = System being managed remotely
Solid green = Link to network
Flashing green = Network activity
Green = Network link
Non-hot-plug PCIe riser board slot definitions
• Primary riser cage connector, connected to processor 1 or the southbridge
Slot PCIe 3-slot riser cage* PCIe 2-slot x16 riser cage
1 - FL/FH
2 - HL/FH
3 - HL/FH
• Secondary riser cage connector, connected to processor 2 (Processor 2 must be installed)
Slot PCIe 3-slot riser cage* PCIe 2-slot x16 riser cage
4 - FL/FH
5 - HL/FH
PCIe2 or PCIe3** x16 (16,8,4,2,1) —
PCIe2 or PCIe3** x8 (8,4,2,1) —
PCIe2 x8 (4,2,1)† —
PCIe2 or PCIe3** x16 (16,8,4,2,1) PCIe2 or PCIe3** x16 (16,8,4,2,1)
PCIe2 or PCIe3** x8 (8,4,2,1) PCIe2 or PCIe3** x16 (16,8,4,2,1)
Component identification 10
Slot PCIe 3-slot riser cage* PCIe 2-slot x16 riser cage
6 - HL/FH
*Depending on the server model, the server might ship with one or two riser cages installed.
**These slots can run 8 GT/s signaling rate in either PCIe2 or PCIe3 mode, depending on the capability of the installed
processor.
†PCIe slot 3 is connected to the southbridge and runs at the Gen2 signaling rate.
Notes:
"Primary" denotes the riser cage is installed in the primary riser connector.
"Secondary" denotes the riser cage is installed in the secondary riser connector.
Installing the riser cages listed in the table above in either the primary or secondary riser connectors determines the form
factor of the PCIe cards supported by those riser cages.
FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile.
The PCIe 2-slot x16 riser cage supports a maximum power of 150 W with an HP power cable. This cable must be used
for PCIe card wattages greater than 75 W.
PCIe2 or PCIe3** x8 (8,4,2,1) —
System board components
Item Description
1
2
3
Processor 3 DIMM slots (7-12)
Front power switch
Processor 3 socket
Component identification 11
5
10
15
22
30
Item Description
4
6
7
8
9
11
12
13
14
16
17
18
19
20
21
23
24
25
26
27
28
29
31
32
33
Drive cage power connector 2
Processor 3 DIMM slots (1-6)
Systems Insight Display connector
Sideband signal connector
Processor 4 DIMM slots (7-12)
Processor 4 socket
Discovery services connector
Drive cage power connector 1
Front video connector
Processor 4 DIMM slots (1-6)
Processor 2 DIMM slots (1-6)
Power supply backplane connector
USB connector 1
System battery
MicroSD card slot
Internal USB connector
Secondary (processor 2) PCIe riser connector
TPM connector
Processor 2 socket
Processor 2 DIMM slots (7-12)
Processor 1 DIMM slots (1-6)
System maintenance switch
Primary (processor 1) PCIe riser connector
FlexibleLOM slot
SAS connector 1
USB connector 2
SAS connector 2
Cache module connector
Processor 1 DIMM slots (7-12)
Processor 1 socket
System maintenance switch
Position Default Function
S1
S2
S3
S4
S5
Off Off = iLO security is enabled.
On = iLO security is disabled.
Off Off = System configuration can be
changed.
On = System configuration is locked.
Off Reserved
Off Reserved
Off Off = Power-on password is enabled.
On = Power-on password is disabled.
Component identification 12
On = ROM reads system configuration
S12
Position Default Function
S6
S7
S8
S9
S10
S11
Off Off = No function
as invalid.
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is hung and not
responding to traditional debug mechanisms.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to cycle the system power. Resetting the system erases any information that could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
hard reset.
To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO
Virtual NMI feature.
For more information, see the HP website (http://www.hp.com/support/NMI).
Component identification 13
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