HP ProLiant DL385 Server
User Guide
March 2005 (Second Edition)
Part Number 376536-002
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Linux is a U.S. registered trademark of Linus Torvalds.
March 2005 (Second Edition)
Part Number 376536-002
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in
products with hazardous energy levels.
3
Contents
Server component identification 9
Front panel components..................................................................................................................... 10
Front panel LEDs and buttons............................................................................................................11
Rear panel components...................................................................................................................... 12
Rear panel LEDs and buttons.............................................................................................................13
System board components .................................................................................................................14
System maintenance switch....................................................................................................15
NMI jumper............................................................................................................................ 16
DIMM slots.............................................................................................................................17
SCSI backplane components..............................................................................................................18
SAS backplane components...............................................................................................................19
System board LEDs ...........................................................................................................................20
System LEDs and internal health LED combinations........................................................................ 22
SCSI backplane LEDs........................................................................................................................23
Hot-plug SCSI hard drive LEDs........................................................................................................ 24
Hot-plug SCSI hard drive LED combinations ................................................................................... 25
Hot-plug SAS hard drive LEDs .........................................................................................................26
Hot-plug SAS hard drive LED combinations ....................................................................................26
PCI riser cage LED ............................................................................................................................28
Remote management connector......................................................................................................... 29
Identifying hot-plug fans....................................................................................................................29
Hot-plug fan LED ..............................................................................................................................30
Power converter module LED............................................................................................................31
Battery-backed write cache LEDs......................................................................................................32
Battery-backed write cache LED statuses..........................................................................................32
Server operations 35
Powering up the server.......................................................................................................................35
Powering down the server.................................................................................................................. 35
Extending the server from the rack.................................................................................................... 37
Removing the access panel ................................................................................................................38
Installing the access panel.................................................................................................................. 39
Accessing the product rear panel .......................................................................................................39
Cable management arm with left-hand swing ........................................................................39
Cable management arm with right-hand swing ......................................................................39
Removing the PCI riser cage..............................................................................................................40
Installing the PCI riser cage............................................................................................................... 41
4 HP ProLiant DL385 Server User Guide
Front fan bracket................................................................................................................................ 43
Server setup 45
Optional installation services.............................................................................................................45
Rack planning resources ....................................................................................................................46
Optimum environment....................................................................................................................... 46
Space and airflow requirements..............................................................................................46
Temperature requirements......................................................................................................48
Power requirements................................................................................................................ 48
Electrical grounding requirements..........................................................................................49
Rack warnings....................................................................................................................................50
Identifying the contents of the server shipping carton .......................................................................51
Installing hardware options................................................................................................................52
Installing the server into the rack.......................................................................................................52
Powering up and configuring the server ............................................................................................55
Installing the operating system...........................................................................................................56
Registering the server.........................................................................................................................56
Hardware options installation 57
Introduction........................................................................................................................................ 57
Processor option................................................................................................................................. 58
Memory options................................................................................................................................. 62
DIMM installation guidelines................................................................................................. 62
Installing DIMMs ...................................................................................................................63
Hot-plug SCSI hard drive options......................................................................................................64
SCSI IDs.................................................................................................................................65
Removing a SCSI hard drive blank ........................................................................................65
Installing a hot-plug SCSI hard drive .....................................................................................66
Removing a hot-plug SCSI hard drive....................................................................................67
Power supply blank............................................................................................................................68
Hot-plug SAS hard drive options....................................................................................................... 68
SAS drive numbers.................................................................................................................68
Installing a hot-plug SAS hard drive ......................................................................................69
Removing a hot-plug SAS hard drive..................................................................................... 70
Installing a diskette drive ...................................................................................................................71
Hot-plug tape drive option.................................................................................................................73
Redundant hot-plug fans....................................................................................................................74
Hot-plug fan installation requirements ...................................................................................75
Identifying hot-plug fans ........................................................................................................76
Installing redundant hot-plug fans.......................................................................................... 76
Battery-backed write cache option.....................................................................................................77
Redundant hot-plug AC power supply option....................................................................................80
Expansion board options.................................................................................................................... 81
Contents 5
Server cabling 85
Cabling...............................................................................................................................................85
SAS model cabling ............................................................................................................................85
SAS hard drive cabling........................................................................................................... 86
USB cabling............................................................................................................................87
DVD/CD-ROM drive cabling.................................................................................................87
Diskette drive cabling.............................................................................................................88
Power button/LED cabling .....................................................................................................89
RILOE cabling (SAS).............................................................................................................89
Internal power cabling............................................................................................................ 90
SCSI model cabling ...........................................................................................................................90
Embedded simplex SCSI cabling ...........................................................................................91
Embedded duplex SCSI cabling .............................................................................................92
PCI simplex SCSI cabling ......................................................................................................93
PCI duplex SCSI cabling........................................................................................................ 94
Mixed duplex SCSI cabling.................................................................................................... 94
Installing the SCSI terminator board ...................................................................................... 96
Removing the SCSI terminator board.....................................................................................97
USB cabling............................................................................................................................98
DVD/CD-ROM drive cabling.................................................................................................99
Diskette drive cabling.............................................................................................................99
Power button/LED cabling ...................................................................................................100
RILOE cabling (SCSI)..........................................................................................................101
Internal power cabling..........................................................................................................101
Server software and configuration utilities 103
Configuration tools ..........................................................................................................................103
SmartStart software ..............................................................................................................103
ROM-based enhancements overview ...................................................................................105
HP ROM-Based Setup Utility ..............................................................................................105
Array Configuration Utility ..................................................................................................108
Option ROM Configuration for Arrays ................................................................................ 108
HP ProLiant Essentials Rapid Deployment Pack .................................................................109
Re-entering the server serial number and product ID........................................................... 109
Management tools............................................................................................................................110
Automatic Server Recovery.................................................................................................. 110
ROMPaq utility.....................................................................................................................111
System Online ROM flash component utility.......................................................................111
Integrated Lights-Out technology.........................................................................................112
Erase Utility..........................................................................................................................112
StorageWorks library and tape tools..................................................................................... 113
Management Agents............................................................................................................. 113
6 HP ProLiant DL385 Server User Guide
HP Systems Insight Manager................................................................................................113
Redundant ROM support......................................................................................................114
System maintenance menu ...................................................................................................115
iLO ROM-Based Setup Utility .............................................................................................116
USB support .........................................................................................................................117
Diagnostic tools ...............................................................................................................................117
Survey Utility .......................................................................................................................118
Array Diagnostic Utility .......................................................................................................118
HP Insight Diagnostics .........................................................................................................118
Integrated Management Log................................................................................................. 119
Keeping the system current.............................................................................................................. 119
Drivers.................................................................................................................................. 120
Resource Paqs....................................................................................................................... 120
ProLiant Support Packs ........................................................................................................120
Operating system version support.........................................................................................121
Change control and proactive notification............................................................................ 121
Natural language search assistant .........................................................................................121
Care Pack.............................................................................................................................. 121
Battery replacement 123
Troubleshooting 125
Troubleshooting resources ...............................................................................................................125
Server diagnostic steps..................................................................................................................... 125
Important safety information............................................................................................................126
Symbols on equipment .........................................................................................................126
Warnings and cautions..........................................................................................................128
Preparing the server for diagnosis.................................................................................................... 130
Symptom information ......................................................................................................................130
Service notifications......................................................................................................................... 131
Loose connections............................................................................................................................ 131
Diagnostic steps ............................................................................................................................... 132
Start diagnosis flowchart ...................................................................................................... 132
General diagnosis flowchart ................................................................................................. 134
Power-on problems flowchart...............................................................................................136
POST problems flowchart .................................................................................................... 139
OS boot problems flowchart.................................................................................................142
Server fault indications flowchart......................................................................................... 145
POST error messages and beep codes..............................................................................................148
Introduction to POST error messages................................................................................... 148
Electrostatic discharge 153
Preventing electrostatic discharge.................................................................................................... 153
Grounding methods to prevent electrostatic discharge ....................................................................154
Contents 7
Regulatory compliance notices 155
Federal Communications Commission notice..................................................................................155
FCC rating label....................................................................................................................155
Declaration of conformity for products marked with the FCC logo, United States only......157
Modifications........................................................................................................................ 157
Cables ................................................................................................................................... 157
Laser compliance .............................................................................................................................158
Canadian notice (Avis Canadien).....................................................................................................158
European Union regulatory notice ...................................................................................................159
Japanese notice.................................................................................................................................160
BSMI notice..................................................................................................................................... 160
Korean notice A&B .........................................................................................................................161
Battery replacement notice...............................................................................................................161
Taiwan battery recycling notice....................................................................................................... 162
Power cord statement for Japan ....................................................................................................... 162
Server specifications 163
Server specifications ........................................................................................................................163
Environmental specifications........................................................................................................... 164
Technical support 165
Related documents........................................................................................................................... 165
Before you contact HP..................................................................................................................... 165
HP contact information.................................................................................................................... 165
Customer self repair......................................................................................................................... 166
Acronyms and abbreviations 167
Index 171
9
Server component identification
In this section
Front panel components................................................................................................................10
Front panel LEDs and buttons......................................................................................................11
Rear panel components.................................................................................................................12
Rear panel LEDs and buttons .......................................................................................................13
System board components............................................................................................................14
SCSI backplane components ........................................................................................................18
SAS backplane components .........................................................................................................19
System board LEDs......................................................................................................................20
System LEDs and internal health LED combinations ..................................................................22
SCSI backplane LEDs ..................................................................................................................23
Hot-plug SCSI hard drive LEDs...................................................................................................24
Hot-plug SCSI hard drive LED combinations..............................................................................25
Hot-plug SAS hard drive LEDs....................................................................................................26
Hot-plug SAS hard drive LED combinations...............................................................................26
PCI riser cage LED.......................................................................................................................28
Remote management connector....................................................................................................29
Identifying hot-plug fans ..............................................................................................................29
Hot-plug fan LED.........................................................................................................................30
Power converter module LED ......................................................................................................31
Battery-backed write cache LEDs ................................................................................................32
Battery-backed write cache LED statuses ....................................................................................32
10 HP ProLiant DL385 Server User Guide
Front panel components
Item SCSI model (top) SAS model (bottom)
1 Hard drive bays Hard drive bays
2 USB port USB port
3 Bay for tape drive or hard drive
with tape drive blank
4 Diskette drive bay Diskette drive bay
5 DVD/CD-ROM drive DVD/CD-ROM drive
—
Server component identification 11
Front panel LEDs and buttons
Item Description Status
1 Internal health LED Green = Normal
Amber (flashing) = System degraded. Refer to system board
LEDs to identify component in degraded state.
Red (flashing) = System critical. Refer to system board LEDs to
identify component in critical state.
2 External health LED
(power supply)
3 NIC 1 link/activity LED Green = Network link
4 NIC 2 link/activity LED Green = Network link
Green = Normal
Amber (flashing) = Power redundancy failure
Red (flashing) = Critical power supply failure
Green (flashing) = Network link and activity
Off = No link to network. If power is off, view the rear panel
RJ-45 LEDs for status.
Green (flashing) = Network link and activity
Off = No link to network. If power is off, view the rear panel
RJ-45 LEDs for status.
12 HP ProLiant DL385 Server User Guide
Item Description Status
5 UID LED button Blue = Activated
Blue (flashing) = System being remotely managed
Off = Deactivated
6 Power On/Standby
button/system power LED
Green = System on
Amber = System shut down, but power still applied
Off = Power cord not attached or power supply failure
Rear panel components
Item Description Connector
Color
1 PCI-X expansion slot 1, 64 bit/100 MHz, Bus A N/A
2 PCI-X expansion slot 2, 64 bit/100 MHz, Bus A N/A
3 PCI-X expansion slot 3, 64 bit/133 MHz, Bus B N/A
4 Serial connector Teal
5 iLO connector N/A
6 Mouse connector Green
Server component identification 13
Item Description Connector
Color
7 Power cord connector N/A
8 Keyboard connector Purple
9 NIC 1 connector N/A
10 NIC 2 connector N/A
11 USB connectors (2) Black
12 Video connector Blue
Rear panel LEDs and buttons
Item Description LED
Status
Color
1 RJ-45 activity LED Green On or flashing = Network activity
Off = No network activity
2 RJ-45 link LED Green On = Linked to network
Off = Not linked to network
14 HP ProLiant DL385 Server User Guide
Item Description LED
Status
Color
3 UID LED button Blue On = Activated
Flashing = System remotely managed
Off = Deactivated
4 Power supply LED Green On = Power turned on and power supply
functioning properly
Off = One or more of the following conditions
exists:
• AC power unavailable
• Power supply failed
• Power supply in standby mode
• Power supply exceeded current limit
System board components
Item Description
1 Smart Array 6i Cache Module option
2 PPM for processor 1
3 NMI header
Server component identification 15
Item Description
4 PCI riser cage connector
5 DIMM slots (5-8)
6 Remote management connector
7 SCSI connector (port 2) *
8 Fan connector
9 DVD/CD-ROM drive system connector
10 Fan connector
11 SCSI connector (port 1) *
12 Fan connector
13 System maintenance switch
14 Diskette drive system connector
15 Power supply signal connector
16 Fan connector
17 System power connector
18 Processor socket 2
19 PPM for processor 2
20 DIMM slots (1-4)
21 Fan connector
22 Fan connector
23 Processor socket 1
*This feature applies only to SCSI models.
System maintenance switch
Position Default Function
S1 Off Off = iLO security is enabled.
On = iLO security is disabled.
16 HP ProLiant DL385 Server User Guide
Position Default Function
S2 Off Off = System configuration can be
changed.
On = System configuration is locked.
S3 Off Reserved
S4 Off Reserved
S5 Off Off = No function
On = Clears power-on password and
administrator password
S6 Off Off = No function
On = Clear NVRAM.
S7 Off Reserved
S8 Off Reserved
When the system maintenance switch position 6 is set to the On position, the
system is prepared to erase all system configuration settings from both CMOS
and NVRAM.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before
performing a hard reset. Crash dump analysis is an essential part of eliminating
reliability problems, such as hangs or crashes in OSs, device drivers, and
applications. Many crashes can freeze a system, requiring you to do a hard reset.
Resetting the system erases any information that would support root cause
analysis.
CAUTION: Clearing CMOS and/or NVRAM deletes
configuration information. Be sure to properly configure the server or
data loss could occur.
Server component identification 17
Systems running Microsoft® Windows® experience a blue-screen trap when the
OS crashes. When this happens, Microsoft® recommends that system
administrators perform an NMI event by temporarily shorting the NMI header
with a jumper. The NMI event enables a hung system to become responsive
again.
DIMM slots
DIMM slots are numbered sequentially (1 through 8) and the paired banks are
identified by the letters A, B, C, and D.
Item Description
1 DIMM slot 1A
2 DIMM slot 2A
3 DIMM slot 3B
4 DIMM slot 4B
5 DIMM slot 5C
6 DIMM slot 6C
7 DIMM slot 7D
8 DIMM slot 8D
18 HP ProLiant DL385 Server User Guide
SCSI backplane components
Item Description
1 Power button/LED connector
2 SCSI connector (port 2)
3 DVD/CD-ROM drive connector
4 SCSI connector (port 1)
5 Diskette drive connector
6 Power connector
7 USB connector
8 Diskette drive system connector
9 SCSI connector (used with a jumper cable in simplex
mode or terminator board in duplex mode)
10 DVD/CD-ROM drive system connector
Server component identification 19
SAS backplane components
Item Description
1 Power button/ LED connector
2 DVD/CD-ROM drive connector
3 DVD/CD-ROM drive system connector
4 SAS connector
5 Diskette drive system connector
6 Diskette drive connector
7 SAS connector
8 Power connector
9 USB connector
20 HP ProLiant DL385 Server User Guide
System board LEDs
Item LED Description Status
1 Power good Green = Normal
Off = Power failure
2 Riser interlock Amber = PCI riser cage not seated
Off = PCI riser cage is seated
3 PPM 1 failure Amber = PPM failure
Off = Normal
4 System
overtemperature
5 Processor 2
overtemperature
6 Processor 2 failure Amber = Processor failure
7 Auxiliary power good Green = Normal
Amber = Cautionary or critical temperature
level detected
Off = Temperature OK
Amber = Cautionary or critical temperature
level detected
Off = Temperature OK
Off = Normal
Off = Power failed
Server component identification 21
Item LED Description Status
8 DIMM 4B failure Amber = Memory failure
Off = Normal
9 DIMM 3B failure Amber = Memory failure
Off = Normal
10 DIMM 2A failure Amber = Memory failure
Off = Normal
11 DIMM 1A failure Amber = Memory failure
Off = Normal
12 PPM 2 failure Amber = PPM failure
Off = Normal
12 DIMM 5C failure Amber = Memory failure
Off = Normal
13 DIMM 6C failure Amber = Memory failure
Off = Normal
14 DIMM 7D failure Amber = Memory failure
Off = Normal
15 DIMM 8D failure Amber = Memory failure
Off = Normal
16 Processor 1 failure Amber = Processor failure
Off = Normal
17 Processor 1
overtemperature
Amber = Cautionary or critical temperature
level detected
Off = Temperature OK
18 SCSI failure* Amber = SCSI interface failure
Off = Normal
*This feature applies only to SCSI models.
22 HP ProLiant DL385 Server User Guide
System LEDs and internal health LED combinations
When the internal health LED on the front panel illuminates either amber or red,
the server is experiencing a health event. Combinations of illuminated system
LEDs and the internal health LED indicate system status.
The front panel health LEDs indicate only the current hardware status. In some
) may report
System LED and
Color
situations, HP SIM ("HP Systems Insight Manager" on page 113
server status differently than the health LEDs because the software tracks more
system attributes.
Internal Health
LED Color
Status
Processor failure,
socket X
(amber)
PPM failure, slot X
(amber)
DIMM failure, slot X
(amber)
DIMM failure, all slots
in one bank (amber)
Overtemperature
(amber)
Riser interlock
(amber)
Red (flashing) One or more of the following conditions may exist:
• Processor in socket X has failed.
• Processor X is not installed in the socket.
• Processor X is unsupported.
• ROM detects a failed processor during POST.
Amber (flashing) Processor in socket X is in a pre-failure condition.
Red (flashing) • PPM in slot X has failed.
• PPM is not installed in slot X, but the corresponding
processor is installed.
Red (flashing) • DIMM in slot X has failed.
Amber (flashing) • DIMM in slot X is in a pre-failure condition.
Red (flashing) No valid or usable memory is installed in the system.
Red (flashing) • The Health Driver has detected a cautionary
temperature level.
• The server has detected a hardware critical
temperature level.
Red (flashing) PCI riser cage is not seated.
Power converter
module (amber)
Red (flashing) Power converter module has failed.
Server component identification 23
System LED and
Color
Internal Health
LED Color
Status
Fan (amber) Amber (flashing) Redundant fan has failed.
Red (flashing) The minimum fan requirements are not being met. One
or more fans have failed or are missing.
SCSI configuration
error (amber) *
*This feature applies only to SCSI models.
Red (flashing) SCSI cabling or terminator configuration is incorrect for
SCSI backplane.
SCSI backplane LEDs
Item LED Description Status
1 SCSI configuration On = Simplex
Off = Duplex
2 SCSI configuration error On = SCSI cabling or terminator
configuration is incorrect
Off = SCSI cabling or terminator
configuration is correct
24 HP ProLiant DL385 Server User Guide
Hot-plug SCSI hard drive LEDs
Item LED description Status
1 Activity status On = Drive activity
Flashing = High activity on the drive or drive
is being configured as part of an array.
Off = No drive activity
2 Online status On = Drive is part of an array and is
currently working.
Flashing = Drive is actively online.
Off = Drive is offline.
3 Fault status On = Drive failure
Flashing = Fault-process activity
Off = No fault-process activity
Server component identification 25
Hot-plug SCSI hard drive LED combinations
Activity
LED (1)
Online
LED (2)
Fault LED
(3)
Interpretation
On, off, or
flashing
On, off, or
flashing
On or off Flashing A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On Off The drive is online and is configured as part of an array.
If the array is configured for fault tolerance and all other drives in the
array are online, and a predictive failure alert is received or a drive
capacity upgrade is in progress, you may replace the drive online.
On or
flashing
On Off Off
Flashing Off
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is rebuilding or undergoing capacity expansion.
Do not remove the drive.
The drive is being accessed, but (1) it is not configured as part of an
array; (2) it is a replacement drive and rebuild has not yet started; or
(3) it is spinning up during the POST sequence.
Flashing Flashing Flashing
Do not remove the drive. Removing a drive may cause data loss
in non-fault-tolerant configurations.
Either (1) the drive is part of an array being selected by an array
configuration utility; (2) Drive Identification has been selected in
HP SIM; or (3) drive firmware is being updated.
Off Off On The drive has failed and has been placed offline.
You may replace the drive.
Off Off Off Either (1) the drive is not configured as part of an array; (2) the drive
is configured as part of an array, but it is a replacement drive that is
not being accessed or being rebuilt yet; or (3) the drive is configured
as an online spare.
If the drive is connected to an array controller, you may replace the
drive online.
26 HP ProLiant DL385 Server User Guide
Hot-plug SAS hard drive LEDs
Item Description
1 Online LED (green)
2 Fault/UID LED (amber/blue)
Hot-plug SAS hard drive LED combinations
Online/Activity
LED (green)
On, off, or
flashing
On, off, or
flashing
On Amber, flashing
On Off The drive is online, but it is not active currently.
Fault/UID LED
(amber/blue)
Alternating amber
and blue
Steadily blue The drive is operating normally, and it has been selected by a
regularly (1 Hz)
Interpretation
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been selected by a
management application.
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Server component identification 27
Online/Activity
LED (green)
Flashing
regularly (1 Hz)
Fault/UID LED
(amber/blue)
Amber, flashing
regularly (1 Hz)
Interpretation
Do not remove the drive. Removing a drive may terminate
the current operation and cause data loss.
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss, do
not replace the drive until the expansion or migration is complete.
Flashing
regularly (1 Hz)
Off
Do not remove the drive. Removing a drive may terminate
the current operation and cause data loss.
The drive is rebuilding, or it is part of an array that is undergoing
capacity expansion or stripe migration.
Flashing
irregularly
Flashing
Amber, flashing
regularly (1 Hz)
The drive is active, but a predictive failure alert has been received
for this drive. Replace the drive as soon as possible.
Off The drive is active, and it is operating normally.
irregularly
Off Steadily amber A critical fault condition has been identified for this drive, and the
controller has placed it offline. Replace the drive as soon as
possible.
Off Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive. Replace
the drive as soon as possible.
Off Off The drive is offline, a spare, or not configured as part of an array.
28 HP ProLiant DL385 Server User Guide
PCI riser cage LED
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
Status
On = AC power connected
Off = AC power disconnected
Server component identification 29
Remote management connector
The 30-pin remote management connector, located on the system board, is used
to cable the RILOE II option. For more information, refer to "SAS RILOE II
Cabling ("RILOE cabling (SAS)" on page 89
("RILOE cabling (SCSI)" on page 101
Edition II User Guide on the Documentation CD.
)," "SCSI RILOE II Cabling
)," or the Remote Insight Lights-Out
Identifying hot-plug fans
30 HP ProLiant DL385 Server User Guide
Item Description Configuration
1 Fan 1 Primary
2 Fan 2 Redundant
3 Fan 3 Redundant
4 Fan 4 Primary
5 Fan 5 Primary
6 Fan 6 Primary
7 Fan 7 Primary
8 Fan 8 Redundant
Hot-plug fan LED
Status
Green = Operating normally
Amber = Failed
Off = No power
Server component identification 31
Power converter module LED
Status
Amber = Failed
Off = Operating normally
32 HP ProLiant DL385 Server User Guide
Battery-backed write cache LEDs
NOTE: This feature applies only to SCSI models.
Item LED color
1 Amber
2 Green
For LED status information, refer to "Battery-backed write cache LED statuses
(on page 32
)."
Battery-backed write cache LED statuses
Server status LED status Battery module status
Server is on and has normal run
time
NOTE: This feature applies only to SCSI models.
Green = On Fast charging
Green = Flashing The microcontroller is waiting for
communication from the host controller.
Green = Off The battery is fully charged.
Server component identification 33
Server status LED status Battery module status
Server is off and is in data
retention mode
Amber = On A short exists in the connection of one or
more of the three button cells within the
battery module.
Amber = Flashing An open exists in the circuit between the
positive and negative terminals of the battery
module.
Amber = Off Normal
Amber = Flashing every
15 seconds
User data held in the write cache is being
backed up.
35
Server operations
In this section
Powering up the server .................................................................................................................35
Powering down the server ............................................................................................................35
Extending the server from the rack...............................................................................................37
Removing the access panel...........................................................................................................38
Installing the access panel ............................................................................................................39
Accessing the product rear panel..................................................................................................39
Removing the PCI riser cage........................................................................................................40
Installing the PCI riser cage..........................................................................................................41
Front fan bracket...........................................................................................................................43
Powering up the server
To power up the server, press the Power On/Standby button.
Powering down the server
WARNING: To reduce the risk of personal injury, electric
shock, or damage to the equipment, remove the power cord to
remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC
power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to
power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system
documentation.
3. If the server is installed in a rack, press the UID LED button on the front
panel (1). Blue LEDs illuminate on the front and rear panels of the server.
36 HP ProLiant DL385 Server User Guide
4. Press the Power On/Standby button to place the server in standby mode (2).
When the server activates standby power mode, the system power LED
changes to amber.
5. If the server is installed in a rack, locate the server by identifying the
illuminated rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
Server operations 37
Extending the server from the rack
1. Pull down the quick release levers on each side of the server to release the
server from the rack.
2. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or
equipment damage, be sure that the rack is adequately stabilized
before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be
careful when pressing the server rail-release latches and sliding
the server into the rack. The sliding rails could pinch your fingers.
3. After performing the installation or maintenance procedure, slide the server
back into the rack:
38 HP ProLiant DL385 Server User Guide
a. Press the server rail-release latches and slide the server fully into rack.
b. Press the server firmly into the rack to secure it in place.
Removing the access panel
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods with the
access panel open or removed. Operating the server in this manner
results in improper airflow and improper cooling that can lead to thermal
damage.
1. Power down the server if performing a non-hot-plug installation or
maintenance procedure ("Powering down the server" on page 35
).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 37
3. Lift up on the hood latch handle and remove the access panel.
).
Server operations 39
Installing the access panel
1. Place the access panel on top of the server with the hood latch open. Allow
the panel to extend past the rear of the server approximately 1.25 cm (0.5 in).
2. Push down on the hood latch. The access panel slides to a closed position.
Accessing the product rear panel
Cable management arm with left-hand swing (on page 39)
Cable management arm with right-hand swing (on page 39
Cable management arm with left-hand swing
To access the server rear panel, open the cable management arm:
Cable management arm with right-hand swing
)
NOTE: To access some components, you may need to remove the
cable management arm.
To access the product rear panel components, open the cable management arm:
40 HP ProLiant DL385 Server User Guide
1. Power down the server ("Powering down the server" on page 35).
2. Swing open the cable management arm.
3. Remove the cables from the cable trough.
4. Remove the cable management arm.
Removing the PCI riser cage
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
1. Power down the server ("Powering down the server" on page 35).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 37
3. Remove the access panel.
inside the server.
4. Disconnect any internal or external cables connected to any existing
expansion boards.
5. Remove the PCI riser cage:
).
CAUTION: Always wear an antistatic wrist strap when working
Server operations 41
a. Lift the PCI riser cage thumbscrews (1).
b. Turn the thumbscrews counter-clockwise to loosen them (2).
c. Lift the PCI riser cage from the server (3).
CAUTION: If a RILOE board is installed in the riser cage, the
cable to the system board must be removed after the riser cage is
partially lifted from the server.
Installing the PCI riser cage
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
42 HP ProLiant DL385 Server User Guide
1. Align the PCI riser cage with the chassis and slide it into place.
2. Tighten the thumbscrews to secure the PCI riser cage:
a. Lift the thumbscrew knobs.
b. Turn the thumbscrews clockwise while pressing down, until tightened.
c. Turn the thumbscrews counterclockwise to lower the thumbscrew knobs.
Server operations 43
Front fan bracket
To remove the component:
1. Power down the server ("Powering down the server" on page 35
).
2. Extend or remove the server from the rack ("Extending the server from the
rack" on page 37
).
3. Remove the access panel.
4. Remove the front fan bracket.
5. Remove all hot-plug fans from the front fan bracket.
To replace the front fan bracket, reverse the removal steps and press down on the
top of each fan to be sure it is seated properly.
45
Server setup
In this section
Optional installation services........................................................................................................45
Rack planning resources...............................................................................................................46
Optimum environment..................................................................................................................46
Rack warnings ..............................................................................................................................50
Identifying the contents of the server shipping carton..................................................................51
Installing hardware options ..........................................................................................................52
Installing the server into the rack .................................................................................................52
Powering up and configuring the server.......................................................................................55
Installing the operating system.....................................................................................................56
Registering the server ...................................................................................................................56
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you
keep your servers up and running with support packages tailored specifically for
HP ProLiant systems. HP Care Packs let you integrate both hardware and
software support into a single package. A number of service level options are
available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard
product warranty with easy-to-buy, easy-to-use support packages that help you
make the most of your server investments. Some of the Care Pack services are:
• Hardware support
– 6-Hour Call-to-Repair
– 4-Hour 24x7 Same Day
– 4-Hour Same Business Day
• Software support
– Microsoft®
– Linux
46 HP ProLiant DL385 Server User Guide
– HP ProLiant Essentials (HP SIM and RDP)
– VMWare
• Integrated hardware and software support
– Critical Service
– Proactive 24
– Support Plus
– Support Plus 24
• Startup and implementation services for both hardware and software
For more information on Care Packs, refer to the HP website
(http://www.hp.com/hps/carepack/servers/cp_proliant.html
Rack planning resources
The rack resource kit ships with all HP branded or Compaq branded 9000,
10000, and H9 series racks. For more information on the content of each
resource, refer to the rack resource kit documentation.
).
If you intend to deploy and configure multiple servers in a single rack, refer to
the white paper on high-density deployment at the HP website
(http://www.hp.com/products/servers/platforms
Optimum environment
When installing the server in a rack, select a location that meets the
environmental standards described in this section.
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and
airflow requirements when deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
).
Server setup 47
• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to
the back of another rack or row of racks.
HP servers draw in cool air through the front door and expel warm air through
the rear door. Therefore, the front and rear rack doors must be adequately
ventilated to allow ambient room air to enter the cabinet, and the rear door must
be adequately ventilated to allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the
equipment, do not block the ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the
gaps between the components cause changes in airflow through the rack and
across the servers. Cover all gaps with blanking panels to maintain proper
airflow.
CAUTION: Always use blanking panels to fill empty vertical
spaces in the rack. This arrangement ensures proper airflow. Using a
rack without blanking panels results in improper cooling that can lead to
thermal damage.
The HP 9000 and 10000 Series Racks provide proper server cooling from flowthrough perforations in the front and rear doors that provide 64 percent open area
for ventilation.
CAUTION: When using a Compaq branded 7000 Series rack,
you must install the high airflow rack door insert [P/N 327281-B21 (42U)
or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and
cooling.
IMPORTANT: The ProLiant DL380 G4 server cable management arm
is not supported on Compaq branded 7000 series racks.
CAUTION: If a third-party rack is used, observe the following
additional requirements to ensure adequate airflow and to prevent
damage to the equipment:
48 HP ProLiant DL385 Server User Guide
• Front and rear doors—If the 42U rack includes closing front and rear
doors, you must allow 5,350 sq cm (830 sq in) of holes evenly
distributed from top to bottom to permit adequate airflow (equivalent
to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the
side panels of the rack must be a minimum of 7 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the
system in a well-ventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most
server products is 35°C (95°F). The temperature in the room where the rack is
located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment
when installing third-party options:
• Do not permit optional equipment to impede airflow around the
server or to increase the internal rack temperature beyond the
maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical
regulations governing the installation of information technology equipment by
licensed electricians. This equipment is designed to operate in installations
covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For
electrical power ratings on options, refer to the product rating label or the user
documentation supplied with that option.
damage to the equipment, do not overload the AC supply branch
circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation
requirements of your facility.
WARNING: To reduce the risk of personal injury, fire, or
Server setup 49
CAUTION: Protect the server from power fluctuations and
temporary interruptions with a regulating uninterruptible power supply
(UPS). This device protects the hardware from damage caused by
power surges and voltage spikes and keeps the system in operation
during a power failure.
When installing more than one server, you may need to use additional power
distribution devices to safely provide power to all devices. Observe the following
guidelines:
• Balance the server power load between available AC supply branch circuits.
• Do not allow the overall system AC current load to exceed 80 percent of the
branch circuit AC current rating.
• Do not use common power outlet strips for this equipment.
• Provide a separate electrical circuit for the server.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the
United States, you must install the equipment in accordance with NFPA 70, 1999
Edition (National Electric Code), Article 250, as well as any local and regional
building codes. In Canada, you must install the equipment in accordance with
Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all
other countries, you must install the equipment in accordance with any regional
or national electrical wiring codes, such as the International Electrotechnical
Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure
that all power distribution devices used in the installation, such as branch wiring
and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers
connected to the same power source, HP recommends the use of a PDU that is
either permanently wired to the building’s branch circuit or includes a
nondetachable cord that is wired to an industrial-style plug. NEMA locking-style
plugs or those complying with IEC 60309 are considered suitable for this
purpose. Using common power outlet strips for the server is not recommended.
50 HP ProLiant DL385 Server User Guide
Rack warnings
WARNING: To reduce the risk of personal injury or
damage to the equipment, be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack
installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become
unstable if more than one component is extended for any
reason.
WARNING: To reduce the risk of personal injury or
equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from
the pallet. An empty 42U rack can weigh as much as 115 kg
(253 lb), can stand more than 2.1 m (7 ft) tall, and may become
unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp
from the pallet. Always handle the rack from both sides.
WARNING: Components can be very heavy. To reduce the
risk of personal injury or damage to the equipment:
Server setup 51
• Remove all pluggable power supplies and modules to reduce
the weight of the product before lifting it.
• Observe local occupational health and safety requirements and
guidelines for manual material handling.
• Get help to lift and stabilize the product during installation or
removal, especially when the product is not fastened to the
rails. When the component weighs more than 22.5 kg (50 lb), at
least two people must lift the component into the rack together.
If the component is loaded into the rack above chest level, a
third person must assist in aligning the rails while the other two
support the component.
• Use caution when installing the component in or removing the
component from the rack; it is unstable when not fastened to
the rails.
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation
necessary for installing the server. All the rack mounting hardware necessary for
installing the server into the rack is included with the rack or the server.
The contents of the server shipping carton include:
• Server
• Power cord
• Hardware documentation, Documentation CD, and software products
• Rack mounting hardware
In addition to the supplied items, you may need:
• Operating system or application software
• Hardware options
52 HP ProLiant DL385 Server User Guide
Installing hardware options
Install any hardware options before initializing the server. For options installation
information, refer to the option documentation. For server-specific information,
refer to "Hardware options installation (on page 57
Installing the server into the rack
20.41 - 27.22 kg
47.18 - 60.0 lb
WARNING: To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupation health and safety requirements and
guidelines for manual handling.
• Obtain adequate assistance to lift and stabilize the chassis
during installation or removal.
• The server is unstable when not fastened to the rails.
• When mounting the server in a rack, remove the power
supplies and any other removable module to reduce the overall
weight of the product.
)."
CAUTION: Always plan the rack installation so that the
heaviest item is on the bottom of the rack. Install the heaviest item first,
and continue to populate the rack from the bottom to the top.
1. Install the server into the rack. Refer to the installation instructions that ship
with the 2U Quick Deploy Rail System for more information.
2. Install the cable management arm into the rack.
NOTE: If the cable management arm is mounted on the right side of
the rack, you will have to remove it when adding or replacing a
redundant hot-plug power supply.
3. Connect peripheral devices to the server.
Server setup 53
WARNING: To reduce the risk of electric shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into RJ-45 connectors.
IMPORTANT: If the RILOE II board is installed in the server, be sure
that you attach the video cable to the video connector on the rear of the
RILOE II board. The standard video connector on the server rear panel
is not used when the RILOE II board is installed. For more information,
refer to the HP Remote Insight Lights-Out Edition II User Guide.
Item Description Connector
Color
1 PCI-X expansion slot 1, 64 bit/100 MHz, Bus A N/A
2 PCI-X expansion slot 2, 64 bit/100 MHz, Bus A N/A
3 PCI-X expansion slot 3, 64 bit/133 MHz, Bus B N/A
4 Serial connector Teal
5 iLO connector N/A
6 Mouse connector Green
7 Power cord connector N/A
8 Keyboard connector Purple
9 NIC 1 connector N/A
10 NIC 2 connector N/A
54 HP ProLiant DL385 Server User Guide
Item Description Connector
11 USB connectors (2) Black
12 Video connector Blue
4. Connect the power cord to the back of the server.
5. If you chose not to install the cable management arm, install the power cord
anchor to the server.
Color
NOTE: Peripheral device cables are removed for clarity.
NOTE: If using the power cord anchor, be sure to leave enough slack
in the power cord so that the redundant power supply can be removed
without disconnecting the power cord from the primary power supply.
6. Secure cables to the cable management arm.
Server setup 55
IMPORTANT: When using cable management arm components, be
sure to leave enough slack in each of the cables to prevent damage to
the cables when the server is extended from the rack.
7. Connect the power cord to the AC power source.
WARNING: To reduce the risk of electric shock or damage
to the equipment:
• Do not disable the power cord grounding plug. The grounding
plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet
that is easily accessible at all times.
• Unplug the power cord from the power supply to disconnect
power to the equipment.
• Do not route the power cord where it can be walked on or
pinched by items placed against it. Pay particular attention to
the plug, electrical outlet, and the point where the cord extends
from the server.
Powering up and configuring the server
To power up the server, press the Power On/Standby button.
While the server boots, RBSU and the ORCA utility are automatically
configured to prepare the server for operating system installation.
56 HP ProLiant DL385 Server User Guide
To configure these utilities manually:
• Press the F8 key when prompted during the array controller initialization to
configure the array controller using ORCA.
• Press the F9 key when prompted during the boot process to change the server
settings using RBSU. The system is set up by default for the English
language.
For more information on the automatic configuration, refer to the HP ROM-
Based Setup Utility User Guide located on the Documentation CD.
Installing the operating system
To operate properly, the server must have a supported operating system. For the
latest information on supported operating systems, refer to the HP website
(http://www.hp.com/go/supportos
Two methods are available to install an operating system on the server:
• SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM
drive and reboot the server.
).
• Manual installation—Insert the operating system CD into the CD-ROM drive
and reboot the server. This process may require you to obtain additional
drivers from the HP website (http://www.hp.com/support
Follow the on-screen instructions to begin the installation process.
For information on using these installation paths, refer to the SmartStart
installation poster in the HP ProLiant Essentials Foundation Pack, included with
the server.
Registering the server
To register a server, refer to the registration card in the HP ProLiant Essentials
Foundation Pack or the HP Registration website (http://register.hp.com
).
).
57
Hardware options installation
In this section
Introduction ..................................................................................................................................57
Processor option ...........................................................................................................................58
Memory options............................................................................................................................62
Hot-plug SCSI hard drive options ................................................................................................64
Power supply blank ......................................................................................................................68
Hot-plug SAS hard drive options .................................................................................................68
Installing a diskette drive..............................................................................................................71
Hot-plug tape drive option............................................................................................................73
Redundant hot-plug fans...............................................................................................................74
Battery-backed write cache option ...............................................................................................77
Redundant hot-plug AC power supply option..............................................................................80
Expansion board options ..............................................................................................................81
Introduction
If more than one option is being installed, read the installation instructions for all
the hardware options and identify similar steps to streamline the installation
process.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: To prevent damage to electrical components,
properly ground the server before beginning any installation procedure.
Improper grounding can cause electrostatic discharge.
58 HP ProLiant DL385 Server User Guide
Processor option
The server supports single- and dual-processor operation. With two processors
installed, the server supports boot functions through the processor installed in
processor socket 1.
The server PPMs are DC-to-DC converters that provide the proper power to each
processor. Each PPM must be installed in the slot adjacent to its processor.
CAUTION: Always wear an antistatic wrist strap when working
inside the server.
CAUTION: To prevent possible server malfunction, do not mix
processors of different types.
IMPORTANT: If upgrading processor speed, update the system ROM
before installing the processor.
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated
at all times or the server will not function properly.
IMPORTANT: Always install a PPM when you install a processor. The
system fails to boot if the PPM is missing.
To install a processor:
1. Power down the server ("Powering down the server" on page 35
).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 37
).
3. Remove the access panel.
Hardware options installation 59
4. Remove the air baffle.
5. Unlock the processor retaining bracket.
6. Open the processor retaining bracket.
7. Release the processor locking lever.
CAUTION: Failure to completely open the processor locking
lever prevents the processor from seating during installation, leading to
hardware damage.
60 HP ProLiant DL385 Server User Guide
CAUTION: To prevent possible server malfunction or damage
to the equipment, be sure to align the processor pins with the
corresponding holes in the socket.
8. Install the processor.
IMPORTANT: The key on the processor must be aligned with the
keyed corner of the processor socket.
9. Close the processor locking lever.
CAUTION: To prevent possible server malfunction or damage
to the equipment, be sure to completely close the processor locking
lever.
10. Remove the heatsink protective cover from the heatsink.
Hardware options installation 61
11. Install the heatsink.
12. Close the processor retaining bracket.
13. Open the latches on the corresponding PPM slot.
62 HP ProLiant DL385 Server User Guide
14. Install the PPM.
NOTE: The appearance of compatible PPMs may vary.
15. Install the air baffle.
16. Install the access panel ("Installing the access panel" on page 39
17. Power up the server ("Powering up the server" on page 35
Memory options
You can expand server memory by installing PC-3200 Registered DDR SDRAM
DIMMs. The server supports up to 16 GB of memory using eight 2-GB DIMMs.
NOTE: The server is set to Advanced ECC Support. For more
information, refer to "HP ROM-Based Setup Utility (on page 105)" or the
HP Rom-Based Setup Utility User Guide located on the Documentation
CD.
NOTE: PC2 memory, also known as DDR2 SDRAM, is not supported.
Refer to "DIMM Slots (on page 17)" for DIMM slot locations and bank
assignments.
DIMM installation guidelines
You must observe the following guidelines when installing additional memory:
).
).
Hardware options installation 63
• Always install memory in pairs of two identical DIMMs.
• Install only ECC PC-3200 Registered SDRAM DIMMs that meet the
following specifications:
– Supply voltage - 2.6 volts
– Bus width - 72 bits
• Install DIMMs with the same speed.
• Install DIMMs into both slots within a single bank.
• Memory must be installed in pairs (banks) beginning with banks furthest
away from each populated processor (banks B and D).
• Processor 2 may be installed without memory.
• Any memory installed into banks for processor 2 can be used only if
processor 2 is installed.
CAUTION: Always wear an antistatic wrist strap when working
inside the server.
Installing DIMMs
1. Power down the server ("Powering down the server" on page 35).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 37
3. Remove the access panel.
4. Open the DIMM slot latches.
).
64 HP ProLiant DL385 Server User Guide
5. Install the DIMM.
6. Install the access panel ("Installing the access panel" on page 39
Hot-plug SCSI hard drive options
When adding SCSI hard drives to the server, observe the following general
guidelines:
• A maximum of 14 SCSI devices per channel can be added.
• Each SCSI drive must have a unique ID. The system automatically sets all
SCSI IDs.
• The SCSI ID for each hot-plug hard drive is set automatically to the next
sequential ID number in a series beginning with ID0.
• If only one SCSI hard drive is used, install it in the bay with the lowest
number.
• Hot-plug hard drives must be either Wide Ultra2, Ultra3, or Ultra320 SCSI
types. Mixing these types with other drive standards degrades the overall
performance of the drive subsystem.
• Drives must be the same capacity to provide the greatest storage space
efficiency when drives are grouped together into the same drive array.
).
Hardware options installation 65
SCSI IDs
The server supports single- or dual-channel hard drive configurations. The
single-channel configuration (simplex) supports up to six hard drives on one
channel. The dual-channel configuration (duplex) supports two hard drives on
one channel (SCSI IDs 0 and 1) and up to four hard drives on the other channel
(SCSI IDs 2 through 5).
The SCSI IDs for both simplex and duplex configurations are illustrated. Always
populate hard drive bays starting with the lowest SCSI ID.
Removing a SCSI hard drive blank
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
66 HP ProLiant DL385 Server User Guide
NOTE: The server ships standard with five hard drive blanks.
Installing a hot-plug SCSI hard drive
CAUTION: Always power down the server if the boot partition
resides on the drive you are replacing or if you are replacing the only
drive in the server.
1. Remove the existing hard drive blank or hard drive from the drive bay.
2. Install the hard drive.
Hardware options installation 67
3. Determine the status of the hard drive from the hot-plug hard drive LEDs
("Hot-plug SCSI hard drive LED combinations" on page 25
hard drive LEDs" on page 24
).
, "Hot-plug SCSI
Resume normal server operations.
Removing a hot-plug SCSI hard drive
CAUTION: Always power down the server if the boot partition
resides on the drive you are replacing or if you are replacing the only
drive in the server.
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
1. Determine the status of the hard drive from the hot-plug hard drive LEDs
("Hot-plug SCSI hard drive LED combinations" on page 25
hard drive LEDs" on page 24
).
, "Hot-plug SCSI
2. Back up all server data on the hard drive.
3. Remove the hard drive.
68 HP ProLiant DL385 Server User Guide
Power supply blank
Loosen the thumbscrew that secures the redundant power supply blank, and then
pull the blank from the back of the server.
Hot-plug SAS hard drive options
When adding hard drives to the server, observe the following general guidelines:
• The system automatically sets all drive numbers.
• If only one hard drive is used, install it in the bay with the lowest drive
number.
• Hard drives must be SFF types.
• Drives should be the same capacity to provide the greatest storage space
efficiency when drives are grouped together into the same drive array.
SAS drive numbers
Hardware options installation 69
Installing a hot-plug SAS hard drive
1. Remove the SAS hard drive blank.
2. Prepare the SAS hard drive.
70 HP ProLiant DL385 Server User Guide
3. Install the hard drive.
4. Determine the status of the hard drive from the hot-plug SAS hard drive LED
combinations (on page 26
).
Removing a hot-plug SAS hard drive
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
1. Determine the status of the hard drive from the hot-plug SAS hard drive LED
combinations (on page 26
).
2. Back up all server data on the hard drive.
Hardware options installation 71
3. Remove the hard drive.
Installing a diskette drive
NOTE: This procedure shows images of the SCSI model server, but it
also applies to the SAS model server.
1. Power down the server ("Powering down the server" on page 35).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 37
3. Remove the access panel.
).
72 HP ProLiant DL385 Server User Guide
4. Remove the protective cover on the server bezel from the front of the
diskette drive bay.
5. Slide the diskette drive into the diskette drive bay.
6. Tighten the thumbscrew.
7. Secure the diskette drive cable to the diskette drive cable connector on the
SCSI backplane board or SAS backplane board.
8. Install the access panel ("Installing the access panel" on page 39
9. Power up the server ("Powering up the server" on page 35
).
).
Hardware options installation 73
Hot-plug tape drive option
NOTE: This feature applies only to SCSI models.
1. Remove the existing hard drive blank or hard drive from the upper-left drive
bay.
2. Reach underneath and squeeze the middle of the tape drive blank (1).
3. Pull the blank out of the bay (2).
4. Install the tape drive.
74 HP ProLiant DL385 Server User Guide
Redundant hot-plug fans
NOTE: This procedure shows images of the SCSI model server, but it
also applies to the SAS model server.
In the standard configuration, five fans cool the server. For the redundant
configuration, three additional fans are added to allow the server to continue
operation in non-redundant mode if any one fan fails.
The server supports variable fan speeds to allow the speed of all fans to increase
if the temperature in any area increases. The fans will run at minimum speed
until a temperature change requires a fan speed increase to cool the server.
The server shuts down in the following scenarios:
• At POST:
– The BIOS suspends the server for 5 minutes if it detects a cautionary
temperature level. If the cautionary temperature level is still detected after
5 minutes, the BIOS performs an orderly shutdown and then restarts. This
process repeats until the cautionary temperature level is no longer
detected.
– The BIOS performs an orderly shutdown if less than five fans are
operating in the standard configuration or if less than seven fans are
operating in the redundant configuration.
– The server performs an immediate shutdown if it detects a critical
temperature level.
IMPORTANT: An immediate shutdown is a hardware-controlled
function and it overrides any firmware or software actions.
• In the OS:
– With the health driver loaded and thermal shutdown enabled in RBSU,
the health driver performs an orderly shutdown if it detects a cautionary
temperature level. If the server detects a critical temperature level before
the orderly shutdown occurs, the server performs an immediate shutdown.
Additionally, the health driver performs an orderly shutdown if less than
five fans are operating in the standard configuration, or if less than seven
fans are operating in the redundant configuration.
Hardware options installation 75
– With the health driver loaded and thermal shutdown disabled in RBSU,
the server performs an immediate shutdown if it detects a critical
temperature level.
– Without the health driver loaded, the server performs an immediate
shutdown if it detects a critical temperature level.
IMPORTANT: An immediate shutdown is a hardware-controlled
function and it overrides any firmware or software actions.
Hot-plug fan installation requirements
WARNING: To reduce the risk of electric shock, personal
injury, and damage to the equipment:
• Do not attempt to service any parts of the equipment other than
those specified in the following procedure. Any other activities
may require that you shut down the server and remove the
power cord.
• Installation and maintenance of this product must be performed
by individuals who are knowledgeable about the procedures,
precautions and hazards associated with the product.
You must observe the following requirements when installing redundant hot-plug
fans:
• To ensure optimum cooling, populate the primary fan locations before
populating the redundant locations.
• If a primary fan fails, replace the nonfunctioning fan before installing fans in
redundant locations.
76 HP ProLiant DL385 Server User Guide
Identifying hot-plug fans
Item Description Configuration
1 Fan 1 Primary
2 Fan 2 Redundant
3 Fan 3 Redundant
4 Fan 4 Primary
5 Fan 5 Primary
6 Fan 6 Primary
7 Fan 7 Primary
8 Fan 8 Redundant
Installing redundant hot-plug fans
For information on hot-plug fan locations, refer to "Identifying Hot-Plug Fans
(on page 29
1. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 37
)."
).
2. Remove the access panel.
Hardware options installation 77
WARNING: The potential for personal injury exists if a hot
surface is contacted. Use caution while performing hot-plug
procedures.
3. Install the fan.
4. Be sure that the fan LED is green ("Hot-plug fan LED" on page 30
5. Install the access panel ("Installing the access panel" on page 39
6. Be sure that the front panel internal health LED is green ("Front panel LEDs
and buttons" on page 11
).
Battery-backed write cache option
NOTE: This feature applies only to SCSI models.
Along with the cache module, the battery pack provides transportable data
protection, increases overall controller performance, and maintains any cached
data for up to 72 hours. The NiMH batteries in the battery pack are continuously
recharged through a trickle-charging process whenever the system power is on.
For information on BBWC LEDs, refer to "Battery-backed write cache LEDs (on
page 32
)" and "Battery-backed write cache LED statuses (on page 32)."
).
).
78 HP ProLiant DL385 Server User Guide
CAUTION: To prevent a server malfunction or damage to the
equipment, do not add or remove the battery pack while an array
capacity expansion, RAID level migration, or stripe size migration is in
progress.
CAUTION: After the server is powered down, wait 15 seconds
and then check the amber LED before unplugging the cable from the
cache module. If the amber LED blinks after 15 seconds, do not remove
the cable from the cache module. The cache module is backing up data,
and data will be lost if the cable is detached.
IMPORTANT: The battery pack may have a low charge when installed.
In this case, a POST error message is displayed when the server is
powered up, indicating that the battery pack is temporarily disabled. No
action is necessary on your part. The internal circuitry automatically
recharges the batteries and enables the battery pack. This process may
take up to 4 hours. During this time, the cache module will function
properly, but without the performance advantage of the battery pack.
NOTE: The data protection and the time limit also apply if a power
outage occurs. When power is restored to the system, an initialization
process writes the preserved data to the hard drives.
To install the BBWC:
1. Power down the server ("Powering down the server" on page 35
).
2. Extend the server from the rack, if applicable ("Extending the server from the
rack" on page 37
).
3. Remove the access panel.
4. Remove the front fan bracket ("Front fan bracket" on page 43
5. Remove the PCI riser cage ("Removing the PCI riser cage" on page 40
).
).
Hardware options installation 79
6. Connect the cable to the cache module and install the cache module.
7. Route the cable along the system board.
8. Install the battery pack assembly into the server.
9. Install the PCI riser cage ("Installing the PCI riser cage" on page 41
10. Install the front fan bracket ("Front fan bracket" on page 43
).
11. Install the access panel ("Installing the access panel" on page 39
12. Power up the server ("Powering up the server" on page 35
).
).
).
80 HP ProLiant DL385 Server User Guide
Refer to the option documentation for more information.
Redundant hot-plug AC power supply option
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
1. Access the product rear panel ("Accessing the product rear panel" on page
39
).
2. Remove the power supply blank.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the power supply or power supply blank to cool
before touching it.
3. Slide the power supply into the power supply bay.
4. Connect the power cord to the power supply.
5. Route the power cord through the cable management arm or power cord
anchor.
NOTE: If using the power cord anchor, be sure to leave enough slack
in the power cord so that the redundant power supply can be removed
without disconnecting the power cord from the primary power supply.
Hardware options installation 81
6. Reposition the cable management arm into the operating position.
7. Connect the power cord to the power source.
8. Be sure that the power supply LED is green.
9. Be sure that the front panel external health LED is green ("Front panel LEDs
and buttons" on page 11
).
Expansion board options
NOTE: This procedure shows images of the SCSI model server, but it
also applies to the SAS model server.
The server supports PCI and PCI-X expansion boards.
For instructions on installing a RILOE II board, refer to the HP Remote Insight
Lights-Out Edition II User Guide on the Documentation CD.
IMPORTANT: The optional RILOE II board can be installed only in
slot 3. If you plan to install a RILOE II board in the future, leave slot 3
unpopulated.
1. Power down the server ("Powering down the server" on page 35).
2. Extend or remove the server from the rack ("Extending the server from the
rack" on page 37
).
3. Remove the access panel.
82 HP ProLiant DL385 Server User Guide
4. Open the PCI riser cage door.
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all PCI slots have either an expansion
slot cover or an expansion board installed.
5. Perform one of the following:
a. If you are installing an expansion board in slot 1 or 2, remove the
expansion slot cover.
b. If you are installing an expansion board in slot 3:
Hardware options installation 83
– Remove the PCI riser cage ("Removing the PCI riser cage" on page 40).
– Remove the expansion slot cover.
6. Unlock the PCI retaining clip.
84 HP ProLiant DL385 Server User Guide
7. Install the expansion board.
8. Lock the PCI retaining clip.
9. Install the PCI riser cage ("Installing the PCI riser cage" on page 41
) if you
installed the expansion board in slot 3.
10. Connect any required internal or external cables to the expansion board.
Refer to the documentation that ships with the expansion board for details.
11. Close the PCI riser cage door.
12. Install the access panel ("Installing the access panel" on page 39
13. Power up the server ("Powering up the server" on page 35
).
).
85
Server cabling
In this section
Cabling .........................................................................................................................................85
SAS model cabling.......................................................................................................................85
SCSI model cabling......................................................................................................................90
Cabling
This section provides guidelines that help you make informed decisions about
cabling the server and hardware options to optimize performance.
For information on cabling the optional RILOE II board, refer to the HP Remote
Insight Lights-Out Edition II User Guide on the Documentation CD.
For information on cabling peripheral components, refer to the white paper on
high-density deployment in HP or Compaq branded racks on the HP website
(http://www.hp.com
).
SAS model cabling
List of topics:
SAS hard drive cabling.................................................................................................................86
USB cabling..................................................................................................................................87
DVD/CD-ROM drive cabling ......................................................................................................87
Diskette drive cabling...................................................................................................................88
Power button/LED cabling ...........................................................................................................89
RILOE cabling (SAS)...................................................................................................................89
Internal power cabling..................................................................................................................90
86 HP ProLiant DL385 Server User Guide
SAS hard drive cabling
The HP ProLiant DL385 Server SAS model uses a serial attached SCSI bus to
connect SAS hard drives on a SAS backplane to a PCI SAS controller. In a SAS
environment, each hard drive has a direct connection to the SAS controller. Two
cables connect the PCI SAS controller to the SAS backplane. Each cable controls
four SAS drives.
Server cabling 87
USB cabling
The USB cable connects the front panel USB connector to the SAS backplane.
DVD/CD-ROM drive cabling
Item Cable Description
1 DVD/CD-ROM drive cable
2 DVD/CD-ROM drive system cable
88 HP ProLiant DL385 Server User Guide
Diskette drive cabling
Item Cable Description
1 Diskette drive cable
2 Diskette drive system cable
Server cabling 89
Power button/LED cabling
The power button/LED cable connects the power button/LED board to the SAS
backplane.
RILOE cabling (SAS)
The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more
information, refer to the Remote Insight Lights-Out Edition II User Guide on the
Documentation CD.
90 HP ProLiant DL385 Server User Guide
Internal power cabling
Item Description
1 System power cable
2 Power supply signal cable
3 SAS power cable
SCSI model cabling
List of topics:
Embedded simplex SCSI cabling .................................................................................................91
Embedded duplex SCSI cabling...................................................................................................92
PCI simplex SCSI cabling ............................................................................................................93
PCI duplex SCSI cabling..............................................................................................................94
Mixed duplex SCSI cabling..........................................................................................................94
Installing the SCSI terminator board............................................................................................96
Removing the SCSI terminator board...........................................................................................97
USB cabling..................................................................................................................................98
DVD/CD-ROM drive cabling ......................................................................................................99
Server cabling 91
Diskette drive cabling...................................................................................................................99
Power button/LED cabling .........................................................................................................100
RILOE cabling (SCSI)................................................................................................................101
Internal power cabling................................................................................................................101
IMPORTANT: If a simplex or duplex cabling configuration is not cabled
correctly, the SCSI configuration error LED will illuminate. Refer to
"SCSI Backplane LEDs (on page 23
NOTE: The server ships with two identical short SCSI cables. Two
optional long SCSI cables may be obtained for PCI Array Controllers.
One optional terminator board may be obtained to support duplex SCSI
configurations.
)" to locate the LED.
Embedded simplex SCSI cabling
In the embedded simplex cabling configuration, the embedded Smart Array 6i
Controller controls up to six hard drives through one SCSI bus. The server ships
standard with this configuration.
NOTE: The short SCSI cables are identical.
Item Component description SCSI IDs managed
1 Short SCSI cable 0, 1, 2, 3, 4, 5
2 Short SCSI cable used to
jumper the two SCSI buses
together
N/A
92 HP ProLiant DL385 Server User Guide
Embedded duplex SCSI cabling
In the embedded duplex cabling configuration, the embedded Smart Array 6i
Controller controls up to six hard drives through two SCSI buses: one bus with
up to two drives and the other bus with up to four drives.
NOTE: This specific cabling configuration does not support external
VHDCI.
NOTE: Optional SCSI terminator board and optional long SCSI cables
are available in the SCSI Configuration Option Kit.
NOTE: The short SCSI cables are identical.
Item Component description SCSI IDs managed
1 Short SCSI cable 0, 1
2 Short SCSI cable 2, 3, 4, 5
3 Optional terminator board N/A
Refer to "Installing the SCSI terminator board (on page 96)" for SCSI terminator
board installation procedures.
Server cabling 93
PCI simplex SCSI cabling
In the PCI simplex cabling configuration, an optional PCI array controller
controls up to six hard drives through one SCSI bus.
NOTE: Optional SCSI terminator board and optional long SCSI cables
are available in the SCSI Configuration Option Kit.
Item Component description SCSI IDs managed
1 Optional long SCSI cable 0, 1, 2, 3, 4, 5
2 Short SCSI cable used to
N/A
jumper the two SCSI buses
together
94 HP ProLiant DL385 Server User Guide
PCI duplex SCSI cabling
In the PCI duplex cabling configuration, an optional PCI array controller controls
up to six hard drives through two SCSI buses: one bus with up to two drives and
one bus with up to four drives.
NOTE: Optional SCSI terminator board and optional long SCSI cables
are available in the SCSI Configuration Option Kit.
Item Component description SCSI IDs managed
1 Optional long SCSI cable 0, 1
2 Optional long SCSI cable 2, 3, 4, 5
3 Optional terminator board N/A
Refer to "Installing the SCSI terminator board (on page 96)" for SCSI terminator
board installation procedures.
Mixed duplex SCSI cabling
In the mixed duplex SCSI cabling configuration, an optional PCI array controller
controls up to six hard drives through two SCSI buses: one bus with up to two
drives and one bus with up to four drives. Two configuration options are
available for mixed duplex SCSI cabling.
Server cabling 95
NOTE: This specific cabling configuration does not support external
VHDCI.
NOTE: Optional SCSI terminator board and optional long SCSI cables
are available in the SCSI Configuration Option Kit.
Item Component description SCSI IDs managed
1 Optional long SCSI cable 0, 1
2 Short SCSI cable 2, 3, 4, 5
3 Optional terminator board N/A
96 HP ProLiant DL385 Server User Guide
NOTE: This specific cabling configuration supports external VHDCI.
NOTE: Optional SCSI terminator board and optional long SCSI cables
are available in the SCSI Configuration Option Kit.
Item Component description SCSI IDs managed
1 Short SCSI cable 0, 1
2 Optional long SCSI cable 2, 3, 4, 5
3 Optional terminator board N/A
Installing the SCSI terminator board
1. Power down the server ("Powering down the server" on page 35).
2. Extend or remove the server from the rack ("Extending the server from the
rack" on page 37
3. Remove the access panel.
4. Remove the front fan bracket ("Front fan bracket" on page 43
IMPORTANT: For this procedure, you do not need to remove the hotplug fans from the front fan bracket. When reinstalling the front fan
bracket, press the top of each fan to be sure it seats securely.
NOTE: For more information on preparing the server for installation or
removal procedures, refer to the Documentation CD.
).
).
Server cabling 97
5. Install the SCSI terminator board.
Removing the SCSI terminator board
1. Power down the server ("Powering down the server" on page 35).
2. Extend or remove the server from the rack ("Extending the server from the
rack" on page 37
3. Remove the access panel.
4. Remove the front fan bracket ("Front fan bracket" on page 43
IMPORTANT: For this procedure, you do not need to remove the hotplug fans from the front fan bracket. When reinstalling the front fan
bracket, press the top of each fan to be sure it seats securely.
NOTE: For more information on preparing the server for installation or
removal procedures, refer to the Documentation CD.
).
).
98 HP ProLiant DL385 Server User Guide
5. Remove the SCSI terminator board.
USB cabling
The USB cable connects the front panel USB connector to the SCSI backplane.
Server cabling 99
DVD/CD-ROM drive cabling
Item Cable description
1 DVD/CD-ROM drive cable
2 DVD/CD-ROM drive system cable
Diskette drive cabling
100 HP ProLiant DL385 Server User Guide
Item Cable description
1 Diskette drive cable
2 Diskette drive system cable
Power button/LED cabling
The power button/LED cable connects the power button/LED board to the SCSI
backplane.
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