HP DL380z User Manual

HP DL380z Gen8 Virtual Workstation

User Guide

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: 768529-001

First Edition: April 2014

Table of contents

Abstract ............................................................................................................................................................. 1

2 Component identification

Front panel components

Front panel LEDs and buttons

Access the Systems Insight Display ..................................................................................................... 4

Systems Insight Display LEDs ............................................................................................................. 4

Systems Insight Display LED combinations

Rear panel components

Rear panel LEDs and buttons

Non-hot-plug PCI riser board slot definitions

System board components ................................................................................................................. 10

System maintenance switch ..............................................................................................

NMI functionality ................................................................................................................

DIMM slot locations ........................................................................................................... 12

SAS and SATA device numbers

Hot-plug drive LED definitions ............................................................................................................

PCI riser cage LED

FBWC module LEDs (P420) ..............................................................................................................

Hot-plug fans ......................................................................................................................................

.................................................................................................................................. 2

....................................................................................................................... 2

.............................................................................................................. 3

......................................................................................... 5

....................................................................................................................... 7

.............................................................................................................. 8

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........................................................................................................ 13

............................................................................................................................. 14

3 Operations ......................................................................................................................................................

Power up the server ...........................................................................................................................

Power down the server

Extend the server from the rack

Remove the access panel

Install the access panel ......................................................................................................................

Access the product rear panel ............................................................................................................

Opening the cable management arm ................................................................................

Remove the hot-plug fan cage ...........................................................................................................

Remove the hot-plug fan

Remove the full-length expansion board

Remove the PCI riser cage ................................................................................................................

Install the PCI riser cage

Secure the full-length expansion board retainer .................................................................................

Remove the air baffle .........................................................................................................................

....................................................................................................................... 18

......................................................................................................... 19

.................................................................................................................. 20

.................................................................................................................... 23

............................................................................................ 24

.................................................................................................................... 26

iii

Setup ............................................................................................................................................................... 30

Optional installation services

Optimum environment

Space and airflow requirements

Temperature requirements

Power requirements

Electrical grounding requirements

Connecting a DC power cable to a DC power source

Rack warnings

Identifying the contents of the server shipping carton

Installing hardware options

Installing the server into the rack

Installing the operating system

Powering on and selecting boot options ............................................................................................. 38

Registering the server

.................................................................................................................................... 34

Citrix XenServer

VMware vSphere

.............................................................................................................. 30

........................................................................................................................ 31

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5 Hardware options installation ..........................................................................................................................

Introduction ......................................................................................................................................... 39

Memory options

Hot-plug hard drive options

Controller options

.................................................................................................................................. 39

HP SmartMemory ..............................................................................................................

Memory subsystem architecture

Single-, dual-, and quad-rank DIMMs ................................................................................

DIMM identification ............................................................................................................

Memory configurations ...................................................................................................... 42

Advanced ECC memory configuration

Online Spare memory configuration

Lockstep memory configuration ........................................................................

General DIMM slot population guidelines

Advanced ECC population guidelines

Online spare population

Lockstep Memory population guidelines

Population order

Installing a DIMM ............................................................................................................... 45

................................................................................................................ 46

Installing a hot-plug SAS or SATA hard drive

Removing a hot-plug SAS or SATA hard drive ..................................................................

............................................................................................................................... 48

Installing the flash-backed write cache module .................................................................

Installing the flash-backed write cache capacitor pack ......................................................

........................................................................................ 40

.............................................................. 43

.................................................................. 43

.......................................................................... 44

............................................................... 44

.................................................................................... 44

........................................................... 45

................................................................................................ 45

.................................................................... 47

Optical drive option

48V DC power supply option ..............................................................................................................

FlexibleLOM option

Expansion board options

Removing the expansion slot blanks

Installing a half-length expansion board

Installing a full-length expansion board

Secondary PCI riser cage option

2U rack bezel option

HP Trusted Platform Module option

Installing the Trusted Platform Module board

Retaining the recovery key/password

Enabling the Trusted Platform Module ..............................................................................

............................................................................................................................. 54

............................................................................................................................ 60

.................................................................................................................... 62

................................................................................. 62

............................................................................ 64

............................................................................. 65

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........................................................................................................................... 69

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.................................................................... 70

................................................................................ 72

6 Cabling

7 Software and configuration utilities

............................................................................................................................................................ 73

SAS hard drive cabling

Optical drive cabling

FBWC cabling ....................................................................................................................................

Chipset SATA cable option ................................................................................................................

PCIe power cable option .................................................................................................................... 79

Server mode .......................................................................................................................................

HP product QuickSpecs

HP iLO Management Engine .............................................................................................................. 81

HP iLO ...............................................................................................................................

Intelligent Provisioning

HP Insight Remote Support software ................................................................................

Scripting Toolkit

HP Service Pack for ProLiant

HP Smart Update Manager

HP ROM-Based Setup Utility

Using RBSU

Auto-configuration process ................................................................................................ 87

Boot options ....................................................................................................................... 87

Configuring AMP modes

Re-entering the server serial number and product ID ........................................................

Utilities and features

....................................................................................................................... 73

........................................................................................................................... 74

..................................................................................................................... 80

Active Health System ........................................................................................

Integrated Management Log

Erase Utility .......................................................................................................

....................................................................................................................... 86

........................................................................................................................... 88

................................................................................................................. 80

............................................................................. 82

....................................................................................................... 82

................................................................................................................. 84

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.................................................................................................... 87

Array Configuration Utility ..................................................................................................

HP Smart Storage Administrator

Option ROM Configuration for Arrays

ROMPaq utility ................................................................................................................... 90

Automatic Server Recovery ............................................................................................... 90

USB support ......................................................................................................................

Redundant ROM support

Safety and security benefits

Keeping the system current

Drivers ...............................................................................................................................

Software and firmware

Version control

HP operating systems and virtualization software support for ProLiant servers

HP Technology Service Portfolio ....................................................................................... 92

Change control and proactive notification .......................................................................... 93

................................................................................................................... 92

....................................................................................... 89

................................................................................ 89

................................................................................................... 91

.............................................................................. 91

................................................................................................................ 91

....................................................................................................... 92

................ 92

8 Troubleshooting ..............................................................................................................................................

Troubleshooting resources

9 Battery replacement ........................................................................................................................................ 95

Specifications ................................................................................................................................................ 97

Environmental specifications

Mechanical specifications

Power supply specifications

HP 1200 W CS HE Power Supply (94% efficiency) ........................................................... 98

Support and other resources ........................................................................................................................ 99

Before you contact HP

HP contact information .......................................................................................................................

Customer Self Repair

12 Acronyms and abbreviations .......................................................................................................................

................................................................................................................. 94

.............................................................................................................. 97

................................................................................................................... 97

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101

13 Documentation feedback

Index ................................................................................................................................................................. 104

............................................................................................................................ 103

1 Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

While some of the documentation that supports this product contains the HP Proliant and the DL380p Gen8 Server product names, most of the information in those documents is relevant to this workstation product. Since this product is supported on VMware and Citrix operating systems only, information specific to Microsoft Windows and Linux may not apply.

2 Component identification

Front panel components

Item Description

1 Video connector

2 SATA optical drive bay

3 Drive bays

4 Systems Insight Display

5 USB connectors (2)

2 Chapter 2 Component identification

Front panel LEDs and buttons

Item Description Status

1 Power On/Standby button and system

power LED

2 Health LED Solid green = Normal

3 NIC status LED Solid green = Link to network

4 UID button/LED Solid blue = Activated

*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.

**To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and reference the server troubleshooting guide.

Solid green = System on

Flashing green (1 Hz/cycle per sec) = Performing power on sequence

Solid amber = System in standby

Off = No power present*

Flashing amber = System degraded

Flashing red (1 Hz/cycle per sec) = System critical

Fast-flashing red (4 Hz/cycles per sec) = Power fault**

Flashing green (1 Hz/cycle per sec) = Network active

Off = No network activity

Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress

Off = Deactivated

Front panel LEDs and buttons 3

Access the Systems Insight Display

To access a pop-out HP Systems Insight Display:

. Press and release the panel.

. After the display fully ejects, rotate the display downward to view the LEDs.

Systems Insight Display LEDs

The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed.

4 Chapter 2 Component identification

Item Description Status

1 Power cap Off = System is in standby, or no cap is set.

Solid green = Power cap applied

2 NIC link/activity Off = No link to network. If the power is off, view the rear panel

RJ-45 LEDs for status ("Rear panel LEDs and buttons

on page 8).

Flashing green = Network link and activity

Solid green = Network link

3 AMP status Off = AMP modes disabled

Solid green = AMP mode enabled

Solid amber = Failover

Flashing amber = Invalid configuration

4 Over temp Off = Normal

Solid amber = High system temperature detected

— All other LEDs Off = Normal

Amber = Failure

For more information on the activation of these LEDs, see "Systems Insight Display LED combinations on page 5."

Systems Insight Display LED combinations

When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED indicate system status.

Systems Insight Display LED and color

Processor (amber) Red Amber One or more of the following

Processor (amber) Amber Green Processor in socket

DIMM (amber) Red Green One or more DIMMs have

Health LED System power LED Status

conditions may exist:

Processor in socket

●

has failed.

Processor

●

installed in the socket.

Processor

●

unsupported.

ROM detects a failed

●

processor during POST.

pre-failure condition.

failed.

is not

is in a

DIMM (amber) Amber Green DIMM in slot X is in a pre-

failure condition.

Systems Insight Display LED combinations 5

Systems Insight Display LED and color

Over temp (amber) Amber Green The Health Driver has

Over temp (amber) Red Amber The server has detected a

PCI riser (amber) Red Green The PCI riser cage is not

Fan (amber) Amber Green One fan has failed or has

Fan (amber) Red Green Two or more fans have failed

Power supply (amber) Red Amber One or more of the following

Health LED System power LED Status

detected a cautionary temperature level.

hardware critical temperature level.

seated properly.

been removed.

or been removed.

conditions may exist:

●

Only one power supply is installed and that power supply is in standby.

Power supply fault

System board fault

Power supply (amber) Amber Green One or more of the following

conditions may exist:

Redundant power

●

supply is installed and only one power supply is functional.

AC power cord is not

●

plugged into redundant power supply.

Redundant power

●

supply fault

Power supply mismatch

●

at POST or power supply mismatch through hot-plug addition

Power cap (off) — Amber Standby

Power cap (green) — Flashing green Waiting for power

Power cap (green) — Green Power is available.

Power cap (flashing amber) — Amber Power is not available.

IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.

Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM.

6 Chapter 2 Component identification

Rear panel components

Item Description

1 PCIe slots 2–3 (top to bottom)

2 PCIe slots 4–5 (top to bottom)

3 Power supply 1 (PS1)

4 PS1 power connector

5 PS2 power connector

6 Power supply 2 (PS2)

7 USB connectors (4)

8 Video connector

9 iLO connector

10 Serial connector

11 FlexibleLOM ports (Shown: 4 x 1 Gb/Optional: 2 x 10 Gb); port 1 on right side

Rear panel components 7

Rear panel LEDs and buttons

Item Description Status

1 UID LED/button Off = Deactivated

Solid blue = Activated

Flashing blue = System being managed remotely

2 Power supply 2 LED Off = System is off or power supply has

3 Power supply 1 LED Off = System is off or power supply has

4 NIC link LED Off = No network link

5 NIC activity LED Off = No network activity

Non-hot-plug PCI riser board slot definitions

PCIe slot descriptions

Primary riser connector - connected to processor 1 or southbridge

1 - FL/FH —

failed.

Solid green = Normal

failed.

Solid green = Normal

Green = Network link

Solid green = Link to network

Flashing green = Network activity

2 - HL/FH PCIe2 or PCIe3 x16 (16, 8, 4, 2, 1)

3 - HL/FH PCIe2 x8 (4, 2, 1)*

8 Chapter 2 Component identification

Secondary riser connector - connected to processor 2 (processor 2 must be installed)

4 - FL/FH PCIe2 or PCIe3 x16 (16, 8, 4, 2, 1)

5 - HL/FH PCIe2 or PCIe3 x16 (16, 8, 4, 2, 1)

6 - HL/FH —

FL/FH = full-length, full-height

HL/FH = half-length, full-height

For PCIe slot power capabilities, riser board installation instructions, and riser cage installation instructions, see the user guide.

*PCIe slot 3 is connected to the southbridge, and runs at Gen2 signaling rate.

Notes:

"Primary" denotes the riser cage is installed in the primary riser connector.

●

"Secondary" denotes the riser cage is installed in the secondary riser connector.

●

Slots can generally run at 8 GT/s signaling rate in either PCIe2 or PCIe3 mode, depending on

●

the capability of the installed processor.

Installing the riser cages listed in the table above in either the primary or secondary riser

●

connectors determines the form factor of the PCI cards supported by those riser cages.

FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low

●

profile.

Non-hot-plug PCI riser board slot definitions 9

System board components

Item Description

1 Fan connector 6

2 Systems Insight Display connector

3 Fan connector 5

4 Processor 1 DIMM slots

5 Fan connector 4

6 Front I/O connector

7 Front USB connector

8 Fan connector 3

9 First drive cage, box 2 power connector

10 Fan connector 2

11 Processor 2 DIMM slots

12 Second drive cage, box 1 power connector

13 Fan connector 1

14 Discovery services connector

15 Front video connector

16 USB connector

17 Power supply backplane connector

18 SATA optical drive connector

10 Chapter 2 Component identification

Item Description

19 NMI jumper

20 System battery

21 SD card slot

22 Secondary (processor 2) PCI riser connector

23 System maintenance switch

24 Processor 2 socket

25 TPM connector

26 Primary (processor 1) PCI riser connector

27 FlexibleLOM

28 SAS connector 1

29 SAS connector 2

30 Cache module connector

31 Processor 1 socket

32 RDX power connector

System maintenance switch

Item Default Function

S1 Off Off = HP iLO security is enabled.

S2 Off Off = System configuration can be

S3 Off Reserved

S4 Off Reserved

S5 Off Off = Power-on password is enabled.

S6 Off Off = No function

S7 — Reserved

S8 — Reserved

S9 — Reserved

On = HP iLO security is disabled.

changed.

On = System configuration is locked.

On = Power-on password is disabled.

On = ROM reads system configuration as invalid.

S10 — Reserved

S11 — Reserved

S12 — Reserved

System board components 11

To access the redundant ROM, set S1, S5, and S6 to on.

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly

configure the server or data loss could occur.

NMI functionality

An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms.

Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting the system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a hard reset.

To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO Virtual NMI feature.

For more information, see the white paper on the HP website (http://h20000.www2.hp.com/bc/docs/

support/SupportManual/c00797875/c00797875.pdf).

DIMM slot locations

DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines.

12 Chapter 2 Component identification

SAS and SATA device numbers

Hot-plug drive LED definitions

Item LED Status Definition

1 Locate Solid blue The drive is being identified by a host application.

Flashing blue The drive carrier firmware is being updated or

requires an update.

2 Activity ring Rotating green Drive activity

Off No drive activity

3 Do not remove Solid white Do not remove the drive. Removing the drive causes

one or more of the logical drives to fail.

Off Removing the drive does not cause a logical drive to

fail.

4 Drive status Solid green The drive is a member of one or more logical drives.

Flashing green The drive is rebuilding or performing a RAID

migration, strip size migration, capacity expansion, or logical drive extension, or is erasing.

Flashing amber/green The drive is a member of one or more logical drives

and predicts the drive will fail.

Flashing amber The drive is not configured and predicts the drive will

fail.

Solid amber The drive has failed.

Off The drive is not configured by a RAID controller.

SAS and SATA device numbers 13

PCI riser cage LED

CAUTION: To prevent damage to the server or expansion boards, power down the server and

remove all AC power cords before removing or installing the PCI riser cage.

Status

On = AC power is connected.

Off = AC power is disconnected.

14 Chapter 2 Component identification

FBWC module LEDs (P420)

The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing.

1 – Amber 2 - Green 3 - Green Interpretation

Off Off Off The cache module is not

Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is

powered.

executing from within its boot loader and receiving new flash code from the host controller.

Off Flashing 1 Hz Flashing 1 Hz The cache module is

powering up, and the capacitor pack is charging.

Off Off Flashing 1 Hz The cache module is idle,

and the capacitor pack is charging.

Off Off On The cache module is idle,

and the capacitor pack is charged.

Off On On The cache module is idle, the

capacitor pack is charged, and the cache contains data that has not yet been written to the drives.

Off Flashing 1 Hz Off A backup is in progress.

Off On Off The current backup is

complete with no errors.

Flashing 1 Hz Flashing 1 Hz Off The current backup failed,

and data has been lost.

Flashing 1 Hz Flashing 1 Hz On A power error occurred

during the previous or current boot. Data may be corrupt.

FBWC module LEDs (P420) 15

1 – Amber 2 - Green 3 - Green Interpretation

Flashing 1 Hz On Off An overtemperature

Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not

Flashing 2 Hz Flashing 2 Hz On The capacitor has been

On On Off The current backup is

On On On The cache module

Hot-plug fans

CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and

2 in a single-processor configuration.

condition exists.

attached.

charging for 10 minutes, but has not reached sufficient charge to perform a full backup.

complete, but power fluctuations occurred during the backup.

microcontroller has failed.

The only two valid fan configurations are listed in the following table.

Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6

1 processor Fan blank Fan blank Fan Fan Fan Fan

2 processors Fan Fan Fan Fan Fan Fan

For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy. A fan failure or missing fan causes a loss of redundancy. A second fan failure or missing fan causes an orderly shutdown of the server.

16 Chapter 2 Component identification

Installing more than the required number of fans in a single-processor configuration is not a supported configuration.

For a dual-processor configuration, six fans are required for redundancy. A fan failure or missing fan causes a loss of redundancy. A second fan failure or missing fan causes an orderly shutdown of the server.

The server supports variable fan speeds. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server. The server shuts down during the following temperature-related scenarios:

At POST and in the OS, HP iLO performs an orderly shutdown if a cautionary temperature level

●

is detected. If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown.

When the Thermal Shutdown feature is disabled in RBSU, HP iLO does not perform an orderly

●

shutdown when a cautionary temperature level is detected. Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected.

CAUTION: A thermal event can damage server components when the Thermal Shutdown

feature is disabled in RBSU.

Hot-plug fans 17

3 Operations

Power up the server

To power up the server, press the Power On/Standby button.

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the

system.

To power down the server, use one of the following methods:

Press and release the Power On/Standby button.

●

This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.

Press and hold the Power On/Standby button for more than 4 seconds to force the server to

●

enter standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

Use a virtual power button selection through HP iLO.

●

This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.

18 Chapter 3 Operations

Extend the server from the rack

. Pull down the quick release levers on each side of the server.

. Extend the server from the rack.

WARNING! To reduce the risk of personal injury or equipment damage, be sure that the rack is

adequately stabilized before extending a component from the rack.

. After performing the installation or maintenance procedure, slide the server back into the rack,

and then press the server firmly into the rack to secure it in place.

WARNING! To reduce the risk of personal injury, be careful when pressing the server rail-

release latches and sliding the server into the rack. The sliding rails could pinch your fingers.

Extend the server from the rack 19

Remove the access panel

WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

To remove the component:

1.Power down the server on page 18.

2.Extend the server from the rack on page 19.

. Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove

the access panel.

Install the access panel

. Place the access panel on top of the server with the hood latch open. Allow the panel to extend

past the rear of the server approximately 1.25 cm (0.5 in).

. Push down on the hood latch. The access panel slides to a closed position.

3. Tighten the security screw on the hood latch.

20 Chapter 3 Operations

Access the product rear panel

Opening the cable management arm

To access the server rear panel:

1. Release the cable management arm.

. Open the cable management arm. Note that the cable management arm can be right-mounted

or left-mounted.

Access the product rear panel 21

Remove the hot-plug fan cage

To remove the component:

1.Power down the server on page 18.

. Remove all power:

a. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Extend (

4. Remove the access panel on page 20

5. Remove the air baffle on page 28.

. Remove the fan cage.

Extend the server from the rack on page 19) or remove the server from the rack.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information,

refer to the fan locations table (Hot-plug fans on page 16).

To replace the component, reverse the removal procedure.

22 Chapter 3 Operations

Remove the hot-plug fan

To remove the component:

. Extend or remove the server from the rack (

2.Remove the access panel on page 20.

. Remove the fan.

Extend the server from the rack on page 19).

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information,

refer to the fan locations table (Hot-plug fans on page 16).

To replace the component, reverse the removal procedure.

Remove the hot-plug fan 23

Remove the full-length expansion board

WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment,

remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

To remove the component:

1.Power down the server on page 18

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Extend (

4.Remove the access panel on page 20

. Disconnect any external cables that are connected to the expansion board.

. Disconnect any internal cables that are connected to the expansion board.

. Release the full-length expansion board retainer, and then remove the PCIe riser cage.

Extend the server from the rack on page 19) or remove the server from the rack.

. Remove the full-length expansion board.

To replace the component, reverse the removal procedure.

24 Chapter 3 Operations

Remove the PCI riser cage

CAUTION: To prevent damage to the server or expansion boards, power down the server and

remove all AC power cords before removing or installing the PCI riser cage.

1.Power down the server on page 18

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Extend (

4.Remove the access panel on page 20

. Release the full-length expansion board retainer, and then remove the PCI riser cage.

. Remove the full-length expansion board.

Extend the server from the rack on page 19) or remove the server from the rack.

Remove the PCI riser cage 25

Install the PCI riser cage

WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment,

1.Power down the server on page 18

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Extend (

4.Remove the access panel on page 20

. Install the PCI riser cage.

6.Install the access panel on page 20.

Extend the server from the rack on page 19) or remove the server from the rack.

. Install the server into the rack ("Installing the server into the rack" on page 37).

. Connect each power cord to the server.

. Connect each power cord to the power source.

10.Power down the server on page 18.

26 Chapter 3 Operations

Secure the full-length expansion board retainer

1.Power down the server on page 18

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Extend (

4.Remove the access panel on page 20

5. Install a full-length expansion board (Installing a full-length expansion board on page 65).

6.Install the PCI riser cage on page 26.

. Secure the full-length expansion board retainer.

Extend the server from the rack on page 19) or remove the server from the rack.

8.Install the access panel on page 20.

. Install the server into the rack (

10. Connect each power cord to the server.

. Connect each power cord to the power source.

12.Power down the server on page 18.

Installing the server into the rack on page 35).

Secure the full-length expansion board retainer 27

Remove the air baffle

CAUTION: For proper cooling, do not operate the server without the access panel, baffles,

expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

To remove the component:

1.Power down the server on page 18

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Extend (

4.Remove the access panel on page 20

CAUTION: Do not detach the cable that connects the battery pack to the cache module.

Detaching the cable causes any unsaved data in the cache module to be lost.

IMPORTANT: It is necessary to remove the PCI riser cage only if there is a full-length

expansion board installed.

. Release the full-length expansion board retainer, and then remove the PCI riser cage.

Extend the server from the rack on page 19) or remove the server from the rack.

28 Chapter 3 Operations

. Remove the air baffle.

To replace the component, reverse the removal procedure.

Remove the air baffle 29

4 Setup

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:

Hardware support

●

Next Business Day Foundation Care

◦

4-Hour 24x7 Foundation Care

◦

Software support

●

HP ProLiant Essentials (HP SIM and RDP)

◦

VMware

◦

Startup and implementation services for both hardware and software

●

For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/

carepack).

30 Chapter 4 Setup

Optimum environment

When installing the server in a rack, select a location that meets the environmental standards described in this section.

Space and airflow requirements

To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:

Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

●

Leave a minimum clearance of 76.2 cm (30 in) behind the rack.

●

Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another

●

rack or row of racks.

HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation

openings.

When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.

CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement

ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.

The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.

CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door insert

(PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow and cooling.

CAUTION: If a third-party rack is used, observe the following additional requirements to ensure

adequate airflow and to prevent damage to the equipment:

Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow

●

5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

Side—The clearance between the installed rack component and the side panels of the rack must

●

be a minimum of 7 cm (2.75 in).

IMPORTANT: The HP ProLiant DL380p Gen8 Server cable management arm is not supported on

Compaq branded 7000 series racks.

Optimum environment 31

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.

The maximum recommended ambient operating temperature (TMRA) for most server products is 35° C (95° F). The temperature in the room where the rack is located must not exceed 35° C (95° F).

CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

Do not permit optional equipment to impede airflow around the server or to increase the internal

●

rack temperature beyond the maximum allowable limits.

Do not exceed the manufacturer’s TMRA.

●

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.

WARNING! To reduce the risk of personal injury, fire, or damage to the equipment, do not overload

the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating

uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

Balance the server power load between available AC supply branch circuits.

●

Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current

●

rating.

Do not use common power outlet strips for this equipment.

●

Provide a separate electrical circuit for the server.

●

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA

32 Chapter 4 Setup

locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.

Connecting a DC power cable to a DC power source

WARNING! To reduce the risk of electric shock or energy hazards:

This equipment must be installed by trained service personnel, as defined by the NEC and IEC

●

60950-1, Second Edition, the standard for Safety of Information Technology Equipment.

Connect the equipment to a reliably grounded SELV source. An SELV source is a secondary

●

circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).

The branch circuit overcurrent protection must be rated 20A.

●

WARNING! When installing a DC power supply, the ground wire must be connected before the

positive or negative leads.

WARNING! Remove power from the power supply before performing any installation steps or

maintenance on the power supply.

CAUTION: The server equipment connects the earthed conductor of the DC supply circuit to the

earthing conductor at the equipment. For more information, see the

Input Hot-Plug Power Supply Kit Installation Instructions

CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and

the earthing conductor at the server equipment, the following conditions must be met:

HP 750W Common Slot -48V DC

This equipment must be connected directly to the DC supply system earthing electrode

●

conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

This equipment should be located in the same immediate area (such as adjacent cabinets) as

●

any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor, and also the point of earthing of the DC system. The DC system should be earthed elsewhere.

The DC supply source is to be located within the same premises as the equipment.

●

Switching or disconnecting devices should not be in the earthed circuit conductor between the

●

DC source and the point of connection of the earthing electrode conductor.

To connect a DC power cable to a DC power source:

. Cut the DC power cord ends no shorter than 150 cm (59.06 in).

. If the power source requires ring tongues, use a crimping tool to install the ring tongues on the

power cord wires.

IMPORTANT: The ring tongues must be UL approved and accommodate 12 gauge wires.

IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be

3.5 mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).

. Stack each same-colored pair of wires and then attach them to the same power source. The

power cord consists of three wires (black, red, and green).

For more information, see the

Installation Instructions

HP 750W Common Slot -48V DC Input Hot-Plug Power Supply

Optimum environment 33

Rack warnings

WARNING! To reduce the risk of personal injury or damage to the equipment, be sure that:

The leveling jacks are extended to the floor.

●

The full weight of the rack rests on the leveling jacks.

●

The stabilizing feet are attached to the rack if it is a single-rack installation.

●

The racks are coupled together in multiple-rack installations.

●

Only one component is extended at a time. A rack may become unstable if more than one

●

component is extended for any reason.

WARNING! To reduce the risk of personal injury or equipment damage when unloading a rack:

At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can

●

weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.

Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle

●

the rack from both sides.

Identifying the contents of the server shipping carton

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.

The contents of the server shipping carton include:

Server

●

Power cord

●

Hardware documentation, Documentation CD, and software products

●

Rack-mounting hardware

●

In addition to the supplied items, you might need:

Operating system or application software

●

Hardware options

●

Installing hardware options

Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation

on page 39."

34 Chapter 4 Setup

Installing the server into the rack

CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.

Install the heaviest item first, and continue to populate the rack from the bottom to the top.

. Install the server and cable management arm into the rack. For more information, see the

installation instructions that ship with the 2U Quick Deploy Rail System.

. Connect peripheral devices to the server. For information on identifying connectors, see "

panel components on page 7."

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug

telephone or telecommunications connectors into RJ-45 connectors.

. Connect the power cord to the rear of the server.

. Install the power cord anchors.

Rear

Installing the server into the rack 35

. Secure the cables to the cable management arm.

IMPORTANT: When using cable management arm components, be sure to leave enough

slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

6. Connect the power cord to the AC power source.

WARNING! To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety

●

feature.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all

●

times.

Unplug the power cord from the power supply to disconnect power to the equipment.

●

Do not route the power cord where it can be walked on or pinched by items placed against

●

it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

36 Chapter 4 Setup

Installing the operating system

As with other HP ProLiant servers, this DL380z server does not ship with provisioning media. Everything needed to manage the installation of system software and firmware is preloaded on the server.

You have a choice between two operating systems that can be installed on this HP DL380z server:

Citrix XenServer

●

VMware vSphere

●

Citrix XenServer

You may install Citrix XenServer using Intelligent Provisioning. Intelligent Provisioning is a singleserver deployment tool embedded in all HP ProLiant Gen8 servers, and it replaces the SmartStart CDs and Smart Update Firmware DVD shipped with previous generation HP ProLiant servers. The CDs and DVD do not ship with HP ProLiant Gen8 servers. To prepare for installing the system software using Intelligent Provisioning, obtain a supported operating system on a DVD, CD, FTP server, network, or USB drive. For more information about using Intelligent Provisioning, see the HP Intelligent Provisioning User Guide (http://www.hp.com/go/intelligentprovisioning/docs).

To install Citrix XenServer on the DL380z with Intelligent Provisioning (local or remote), perform the following steps:

NOTE: An Internet connection is required to update the firmware and systems software.

. Connect the Ethernet cable between the network connector on the server and a network jack.

. Press the Power On/Standby button.

. During server POST, press the F10 key.

. Complete the initial Preferences and Registration.

. At the first Start screen, click the Configure and Install button.

6. Follow the onscreen prompts to complete the installation.

VMware vSphere

To install VMware vSphere, you may use Insight Control server deployment for an automated solution. For more information, see the Insight Software Information Library (

If HP Insight Remote Support 7.x is installed in the server environment, you need the following information in order to complete registration:

Port number: default port number is 7906

●

IP address (or host name) of the HP Insight Remote Support hosting device

●

For more information, see the HP Insight Remote Support guides in the HP Insight Remote Support Information Library (http://www.hp.com/go/insightremotesupport/docs).

HP Insight Control Server Deployment User Guide

http://www.hp.com/go/insightremotesupport/docs).

in the HP

Installing the operating system 37

Powering on and selecting boot options

. Connect the Ethernet cable.

. Press the Power On/Standby button.

. During the initial boot:

To modify the server configuration ROM default settings, press F9 when prompted from the

●

start up sequence to enter the RBSU. By default, RBSU runs in the English language.

If you do not need to modify the server configuration and are ready to install the system

●

software, press

NOTE: If an HP Smart Array controller has been added or is embedded in the system, the

controller defaults to a RAID configuration based on the size and number of hard drives installed. For more information on modifying the controller default settings, see the documentation on the Documentation CD.

For more information on automatic configuration, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the iLO Management Engine Information Library (http://www.hp.com/go/

ilomgmtengine/docs).

F10 to access Intelligent Provisioning.

Registering the server

To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).

38 Chapter 4 Setup

5 Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before

beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Memory options

IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, UDIMMs, or HDIMMs.

Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization.

The memory subsystem in this server can support LRDIMMs, RDIMMs, UDIMMs, or HDIMMs:

UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM

●

per channel configurations and (relatively) low power consumption, but are limited in capacity.

RDIMMs offer larger capacities than UDIMMs and include address parity protection.

●

LRDIMMs support higher densities than single- and dual-rank RDIMMs, and higher speeds than

●

quad-rank RDIMMs. This support enables you to install more high capacity DIMMs, resulting in higher system capacities and higher bandwidth.

HDIMMs provide faster speeds than other DIMMs. 12 DIMMs per processor are required with

●

HDIMMs.

All types are referred to as DIMMs when the information applies to all types. When specified as LRDIMM, RDIMM, UDIMM, or HDIMM, the information applies to that type only. All memory installed in the server must be the same type.

The server supports the following DIMM speeds:

Single- and dual-rank PC3-10600 (DDR3-1333) RDIMMs operating at up to 1333 MT/s

●

Single- and dual-rank PC3-12800 (DDR3-1600) RDIMMs operating at up to 1600 MT/s

●

Single- and dual-rank PC3-14900 (DDR3-1866) RDIMMs operating at up to 1866 MT/s

●

Single- and dual-rank PC3-10600 (DDR3-1333) UDIMMs operating at up to 1333 MT/s

●

Quad-rank PC3L-10600 (DDR3-1333) LRDIMMs, operating as dual-rank DIMMs, at up to 1333

●

MT/s

Quad-rank PC3L-14900 (DDR3-1866) LRDIMMs operating as dual-rank DIMMs at up to 1866

●

MT/s

For the latest memory configuration information, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).

Introduction 39

HP SmartMemory

HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

Certain performance features are unique with HP SmartMemory. HP SmartMemory 1.35V DDR3-1333 Registered memory is engineered to achieve the same performance level as 1.5V memory. For example, while the industry supports DDR3-1333 RDIMM at 1.5V, this Gen8 server supports DDR3-1333 RDIMM up to 3 DIMMs per channel at 1066 MT/s running at 1.35V. This equates to up to 20% less power at the DIMM level with no performance penalty. In addition, the industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP SmartMemory supports 2 DIMMs per channel at 1333 MT/s, or 25% greater bandwidth.

Memory subsystem architecture

The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports three DIMM slots, as shown in the following table.

Channel Population order Slot number

1 A

2 B

3 C

4 D

For the location of the slot numbers, see "DIMM slot locations on page 12."

This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables Lockstep and Online Spare Memory modes.

DIMM slots in this server are identified by number and by letter. Letters identify the population order. Slot numbers indicate the DIMM slot ID for spare replacement.

40 Chapter 5 Hardware options installation

Single-, dual-, and quad-rank DIMMs

To understand and configure memory protection modes properly, an understanding of single-, dual-, and quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.

A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only one rank is accessible at a time. The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM.

Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, and a quad-rank DIMM would be 32 GB.

LRDIMMs are labeled as quad-rank DIMMs; however, they function more like dual-rank DIMMs. There are four ranks of DRAM on the DIMM, but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the system. The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation. These two changes allow the system to support up to three LRDIMMs per memory channel, providing for up to 50% greater memory capacity and higher memory operating speed compared to quad-rank RDIMMs.

DIMM identification

To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.

Item Description Definition

1 Size —

2 Rank 1R = Single-rank

2R = Dual-rank

4R = Quad-rank

3 Data width x4 = 4-bit

Memory options 41

Item Description Definition

4 Voltage rating L = Low voltage (1.35v)

5 Memory speed 12800 = 1600-MT/s

6 DIMM type R = RDIMM (registered)

For the latest supported memory information, see the QuickSpecs on the HP website (http:// h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category.

Memory configurations

x8 = 8-bit

U = Ultra low voltage (1.25v)

Blank or omitted = Standard

10600 = 1333-MT/s

8500 = 1066-MT/s

E = UDIMM (unbuffered with ECC)

L = LRDIMM (load reduced)

H = HDIMM (HyperCloud)

To optimize server availability, the server supports the following AMP modes:

Advanced ECC—provides up to 4-bit error correction and enhanced performance over Lockstep

●

mode. This mode is the default option for this server.

Online spare memory—provides protection against failing or degraded DIMMs. Certain memory

●

is reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM that is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable memory error (which would result in system downtime) to be removed from operation.

Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility on page 86."

The server also can operate in independent channel mode or combined channel mode (lockstep). When running in lockstep mode, you gain reliability in one of two ways:

If running with UDIMMs (built with x8 DRAM devices), the system can survive a complete DRAM

●

failure (SDDC). In independent channel mode, this failure would be an uncorrectable error.

If running with RDIMM (built with x4 DRAM devices), the system can survive the complete failure

●

of two DRAM devices (DDDC). Running in independent mode, the server can only survive the complete failure of a single DRAM device (SDDC).

Table

DIMM type DIMM rank One processor Two processors

Maximum capacity

5-1

RDIMM Single-rank 96 GB 192 GB

RDIMM Dual-rank 192 GB 384 GB

42 Chapter 5 Hardware options installation

Table 5-1 Maximum capacity (continued)

DIMM type DIMM rank One processor Two processors

LRDIMM Quad-rank 384 GB 768 GB

UDIMM Single-rank 32 GB 64 GB

UDIMM Dual-rank 64 GB 128 GB

HDIMM Dual-rank 192 GB 384 GB

For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com).

Advanced ECC memory configuration

Advanced ECC memory is the default memory protection mode for this server. Standard ECC can correct single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using Standard ECC, the error is signaled to the server and causes the server to halt.

Advanced ECC protects the server against some multi-bit memory errors. Advanced ECC can correct both single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on the DIMM.

Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

Online Spare memory configuration

Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors. This protection is available without any operating system support.

Online spare memory protection dedicates one rank of each memory channel for use as spare memory. The remaining ranks are available for OS and application use. If correctable memory errors occur at a rate higher than a specific threshold on any of the non-spare ranks, the server automatically copies the memory contents of the degraded rank to the online spare rank. The server then deactivates the failing rank and automatically switches over to the online spare rank.

Lockstep memory configuration

Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers.

Memory options 43

General DIMM slot population guidelines

Observe the following guidelines for all AMP modes:

Install DIMMs only if the corresponding processor is installed.

●

When two processors are installed, balance the DIMMs across the two processors.

●

White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D).

●

Do not mix LRDIMMs, UDIMMs, RDIMMs, or HDIMMs.

●

Do not install more than two UDIMMs per channel. UDIMMs should not be installed in slots Ch

●

1-I, Ch 2-J, Ch 3-K, or Ch 4-L.

HDIMMs require 12 DIMMs per processor.

●

When two processors are installed, install the DIMMs in sequential alphabetical order balanced

●

between the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, and so on.

For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator).

DIMM speeds are supported as indicated in the following table.

Populated slots (per channel) Rank Speeds supported (MT/s)

1 Single- or dual-rank 1333, 1600

1 Quad-rank 1333

2 Single- or dual-rank 1333

3 Single- or dual-rank 1066

Advanced ECC population guidelines

For Advanced ECC mode configurations, observe the following guidelines:

Observe the general DIMM slot population guidelines.

●

DIMMs may be installed individually.

●

Online spare population

For Online Spare memory mode configurations, observe the following guidelines:

Observe the general DIMM slot population guidelines.

●

Each channel must have a valid online spare configuration.

●

Each channel can have a different valid online spare configuration.

●

Each populated channel must have a spare rank:

●

A single dual-rank DIMM is not a valid configuration.

◦

LRDIMMs are treated as dual-rank DIMMs.

◦

44 Chapter 5 Hardware options installation

Lockstep Memory population guidelines

For Lockstep memory mode configurations, observe the following guidelines:

Observe the general DIMM slot population guidelines.

●

DIMM configuration on all channels of a processor must be identical.

●

In multi-processor configurations, each processor must have a valid Lockstep Memory

●

configuration.

In multi-processor configurations, each processor may have a different valid Lockstep Memory

●

configuration.

Population order

For memory configurations with a single processor or multiple processors, populate the DIMM slots in the following order:

LRDIMM: Sequentially in alphabetical order (A through L)

●

RDIMM: Sequentially in alphabetical order (A through L)

●

UDIMM: A through H, sequentially in alphabetical order. Do not populate DIMM slots I through L.

●

HDIMM: All 12 DIMMs per processor must be populated.

●

After installing the DIMMs, use RBSU to configure Advanced ECC, online spare, or lockstep memory support.

Installing a DIMM

The server supports up to 24 DIMMs. To install a DIMM:

1.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

3.Extend the server from the rack on page 19.

4. Remove the access panel on page 20.

5.Remove the air baffle on page 28.

. Open the DIMM slot latches.

Memory options 45

. Install the DIMM.

8.Install the access panel on page 20.

. Install the server into the rack (

10. Connect each power cord to the server.

Installing the server into the rack on page 35).

. Connect each power cord to the power source.

12.Power up the server on page 18.

Use RBSU ("HP ROM-Based Setup Utility" on page 102) to configure the memory mode.

For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display

LED combinations on page 5."

Hot-plug hard drive options

When adding hard drives to the server, observe the following general guidelines:

The system automatically sets all device numbers.

●

If only one hard drive is used, install it in the bay with the lowest device number.

●

Drives should be the same capacity to provide the greatest storage space efficiency when drives

●

are grouped together into the same drive array.

46 Chapter 5 Hardware options installation

Installing a hot-plug SAS or SATA hard drive

The server can support 8 SAS or SATA hard drives in a SFF configuration.

To install the component:

. Remove the drive blank.

. Prepare the drive.

. Install the drive.

. Determine the status of the drive from the drive LED definitions (

on page 13).

Hot-plug drive LED definitions

Hot-plug hard drive options 47

Removing a hot-plug SAS or SATA hard drive

CAUTION: For proper cooling, do not operate the server without the access panel, baffles,

expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

. Determine the status of the drive from the hot-plug SAS drive LED combinations (

LED definitions on page 13).

2. Back up all server data on the drive.

. Remove the drive.

Controller options

The server ships with an embedded Smart Array P420i controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).

Hot-plug drive

Upgrade options exist for the integrated array controller. For a list of supported options, see the QuickSpecs on the HP website (http://www.hp.com/support).

The server supports FBWC. FBWC consists of a cache module and a capacitor pack. The DDR cache module buffers and stores data being written by the controller. When the system is powered on, the capacitor pack charges fully in about 5 minutes. In the event of a system power failure, a fully charged capacitor pack provides power for up to 80 seconds. During that interval, the controller transfers the cached data from DDR memory to flash memory, where the data remains indefinitely or until a controller retrieves the data.

CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs. Do

not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data.

CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the

battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.

CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED

before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.

48 Chapter 5 Hardware options installation

IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error

message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enables the battery pack. This process might take up to four hours. During this time, the cache module functions properly, but without the performance advantage of the battery pack.

NOTE: The data protection and the time limit also apply if a power outage occurs. When power is

restored to the system, an initialization process writes the preserved data to the hard drives.

Installing the flash-backed write cache module

CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs. Do

. Back up all data.

. Close all applications.

CAUTION: In systems that use external data storage, be sure that the server is the first unit to

be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

3.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

5.Extend the server from the rack on page 19.

6. Remove the access panel on page 20.

. Install the cache module.

Controller options 49

. Connect the capacitor pack cable to the connector on the top of the cache module.

9.Install the access panel on page 20.

. Install the server into the rack (

11. Connect each power cord to the server.

. Connect each power cord to the power source.

13.Power up the server on page 18.

Installing the server into the rack on page 35).

Installing the flash-backed write cache capacitor pack

CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs. Do

. Back up all data.

. Close all applications.

CAUTION: In systems that use external data storage, be sure that the server is the first unit to

be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

3.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

5.Extend the server from the rack on page 19.

6. Remove the access panel on page 20.

. Install the FBWC module (

already installed.

50 Chapter 5 Hardware options installation

Installing the flash-backed write cache module on page 49), if it is not

. Connect the capacitor pack cable to the connector on the top of the cache module.

. Install one or two FBWC capacitor packs into the FBWC capacitor pack holder.

10. Install the FBWC capacitor pack holder into the server:

Controller options 51

. Remove the Velcro liner.

52 Chapter 5 Hardware options installation

. Install the FBWC capacitor pack holder into the server.

11.Install the access panel on page 20.

. Install the server into the rack (

13. Connect each power cord to the server.

. Connect each power cord to the power source.

15.Power up the server on page 18.

Installing the server into the rack on page 35).

Controller options 53

Optical drive option

1.Power down the server on page 18.

. Remove all power:

a. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

3.Extend the server from the rack on page 19.

4.Remove the access panel on page 20.

. Remove the existing media drive option or blank.

. Slide the optical drive into the drive bay.

54 Chapter 5 Hardware options installation

. Connect the power and data cable to the system board and the optical drive.

8.Install the access panel on page 20.

. Install the server into the rack (

10. Connect each power cord to the server.

. Connect each power cord to the power source.

12.Power up the server on page 18.

Installing the server into the rack on page 35).

48V DC power supply option

One of the following optional HP input cables with pre-fastened ring tongues may be purchased from HP or an authorized reseller:

A5S97A—1.3-m (4.27-ft) 48V DC Power Cable Kit

●

A5S98A—2.5-m (8.20-ft) 48V DC Power Cable Kit

●

If you are not using an optional HP input cable, use an HP-approved 10 or 12 AWG green and yellow ground cable, no shorter than 150 cm (59.06 in), and 10 or 12 AWG power cables.

To install the component:

. Remove the blank.

48V DC power supply option 55

2. If you are not using an optional HP input cable, with the ground cable disconnected from the 48V

power source, crimp the ring tongues to the power and ground cables coming from the 48V source.

IMPORTANT: The power supply uses two power ring tongues and one ground ring tongue.

They are not interchangeable.

56 Chapter 5 Hardware options installation

. Remove the safety cover from the terminal block on the front of the power supply.

. Remove the screws from the terminal block.

IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be

3.5 mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).

48V DC power supply option 57

. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-

in) of torque. The ground wire must be connected before the positive or negative lead wires.

. Attach the power ring tongues to the terminal block, following the polarity label below the

terminal block, and then tighten the screws to 1.47 N m (13 lb-in) of torque.

58 Chapter 5 Hardware options installation

. Replace the safety cover.

. Insert the power supply into the power supply bay until it clicks into place.

9. Route the power cord. Use best practices when routing power cords and other cables. A cable

management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.

10. Make sure the 48V DC power source is off or the PDU breaker is in the off position, and then

connect the power cord to the 48V DC power source or PDU.

11. Turn on the 48V power source or switch the PDU breaker to the on position to supply 48V to the

power supply.

12. Be sure that the green power supply LED is on.

48V DC power supply option 59

FlexibleLOM option

WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment,

1.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Remove any attached network cables.

4.Extend the server from the rack on page 19.

5. Remove the access panel on page 20.

. Loosen the thumbscrew.

. Remove the existing FlexibleLOM.

To replace the component:

. Firmly seat the FlexibleLOM in the slot, and then tighten the thumbscrew.

60 Chapter 5 Hardware options installation

2.Install the access panel on page 20.

. Slide the server into the rack.

. Connect the LAN segment cables.

. Connect each power cord to the server.

. Connect each power cord to the power source.

7.Power up the server on page 18.

FlexibleLOM option 61

Expansion board options

The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards.

Removing the expansion slot blanks

WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment,

CAUTION: For proper cooling, do not operate the server without the access panel, baffles,

expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

1.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Extend (

4.Remove the access panel on page 20.

. Disconnect any external cables that are connected to the expansion board.

. Disconnect any internal cables that are connected to the expansion board.

. Remove the primary PCIe riser cage (

Extend the server from the rack on page 19) or remove the server from the rack.

Remove the PCI riser cage on page 25).

. Remove the cage cover.

62 Chapter 5 Hardware options installation

. Remove the expansion slot blank.

To replace the component, reverse the removal procedure.

Expansion board options 63

Installing a half-length expansion board

1.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

3.Extend the server from the rack on page 19.

4.Remove the access panel on page 20.

5.Remove the PCI riser cage on page 25.

. Remove the expansion slot blank (

. Install the expansion board.

8. Connect any required internal or external cables to the expansion board. See the documentation

that ships with the expansion board.

9.Install the PCI riser cage on page 26.

10. Install the access panel on page 20.

11. Install the server into the rack (Installing the server into the rack on page 35).

12. Connect each power cord to the server.

. Connect each power cord to the power source.

14.Power up the server on page 18.

Removing the expansion slot blanks on page 62).

64 Chapter 5 Hardware options installation

Installing a full-length expansion board

1. Power down the server on page 18.

2. Remove all power:

a. Disconnect each power cord from the power source.

b. Disconnect each power cord from the server.

3. Extend the server from the rack on page 19.

4. Remove the access panel on page 20.

5. Release the full-length expansion board retainer, and then remove the PCI riser cage.

. Remove the expansion slot cover (

7. Install the expansion board.

. Connect any required internal or external cables to the expansion board. See the documentation

that ships with the expansion board.

9.Install the PCI riser cage on page 26.

10.Secure the full-length expansion board retainer on page 27 if any full-length expansion boards

are installed.

11.Install the access panel on page 20.

12. Install the server into the rack (Installing the server into the rack on page 35).

. Connect each power cord to the server.

. Connect each power cord to the power source.

15.Power up the server on page 18.

Removing the expansion slot blanks on page 62).

Expansion board options 65

Secondary PCI riser cage option

WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment,

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all

PCI slots have either an expansion slot cover or an expansion board installed.

IMPORTANT: The secondary PCI riser cage option requires both processors.

To install the component:

1.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

3.Extend the server from the rack on page 19.

4. Remove the access panel on page 20.

. Remove the PCI riser blank.

66 Chapter 5 Hardware options installation

. Remove the secondary PCI riser cage.

. Remove the riser cage cover.

. Remove the blanks from the secondary PCI riser cage.

9. Install an expansion board into the PCI riser cage.

10. Install the riser cage cover.

Secondary PCI riser cage option 67

. Install the secondary PCI riser cage.

12.Install the access panel on page 20.

. Install the server into the rack (

14. Connect each power cord to the server.

. Connect each power cord to the power source.

16.Power up the server on page 18.

Installing the server into the rack on page 35).

68 Chapter 5 Hardware options installation

2U rack bezel option

The 2U rack bezel helps prevent any unauthorized physical access to the server in the rack configuration. To access the hard drive cage, you must unlock and open the 2U rack bezel.

To unlock the 2U rack bezel, use the key provided with the kit.

Install the 2U rack bezel into the chassis, and then lock the 2U rack bezel with the key.

HP Trusted Platform Module option

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/

productbulletin).

Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections:

1. Installing the Trusted Platform Module board.

2. Retaining the recovery key/password on page 72.

3. Enabling the Trusted Platform Module on page 72.

Enabling the TPM requires accessing RBSU (HP ROM-Based Setup Utility on page 86). For more information about RBSU, see the HP website (http://www.hp.com/go/ilomgmtengine/docs).

TPM installation requires the use of drive encryption technology.

CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can

cause hardware damage or halt data access.

When installing or replacing a TPM, observe the following guidelines:

Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the

●

system board.

When installing or replacing hardware, HP service providers cannot enable the TPM or the

●

encryption technology. For security reasons, only the customer can enable these features.

2U rack bezel option 69

When returning a system board for service replacement, do not remove the TPM from the

●

system board. When requested, HP Service provides a TPM with the spare system board.

Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM

●

security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

HP is not liable for blocked data access caused by improper TPM use. For operating

●

instructions, see the encryption technology feature documentation provided by the operating system.

Installing the Trusted Platform Module board

WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment,

WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

1.Power down the server on page 18

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

. Remove the server from the rack, if necessary.

. Place the server on a flat, level work surface.

5.Remove the access panel on page 20

6.Remove the PCI riser cage on page 25

7.Remove the air baffle on page 28

CAUTION: Any attempt to remove an installed TPM from the system board breaks or

disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

70 Chapter 5 Hardware options installation

. Install the TPM board. Press down on the connector to seat the board (

components on page 10).

. Install the TPM security rivet by pressing the rivet firmly into the system board.

System board

. Install the air baffle.

11.Install the PCI riser cage on page 26

12. Install the access panel on page 20

. Install the server into the rack (

14. Connect each power cord to the server.

. Connect each power cord to the power source.

16.Power up the server on page 18

Installing the server into the rack on page 35).

HP Trusted Platform Module option 71

Retaining the recovery key/password

To help ensure maximum security, observe the following guidelines when retaining the recovery key/ password:

Always store the recovery key/password in multiple locations.

●

Always store copies of the recovery key/password away from the server.

●

Do not save the recovery key/password on the encrypted hard drive.

●

Enabling the Trusted Platform Module

. When prompted during the start-up sequence, access RBSU by pressing the F9 key.

2. From the Main Menu, select Server Security.

3. From the Server Security Menu, select

4. From the Trusted Platform Module Menu, select TPM Functionality.

5. Select

. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU.

7. Reboot the server.

8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation.

For more information on firmware updates and hardware procedures, see the

Module Best Practices White Paper

Enable, and then press the Enter key to modify the TPM Functionality setting.

CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail

to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.

on the HP website (

Trusted Platform Module.

HP Trusted Platform

http://www.hp.com/support).

72 Chapter 5 Hardware options installation

6 Cabling

SAS hard drive cabling

SFF hard drive cabling

●

SFF cabling, with optional drive cage

●

SAS hard drive cabling 73

LFF hard drive cabling

●

Optical drive cabling

74 Chapter 6 Cabling

FBWC cabling

8 drive SFF

●

PCIe option

●

Depending on the server configuration, you may need to remove the primary PCI riser cage (Remove the PCI riser cage on page 25) before cabling to a PCIe expansion board.

FBWC cabling 75

Chipset SATA cable option

With the chipset SATA cable option, the chipset SATA controller can be used with a single SATA hard drive that is installed in one hard drive bay of the SFF or LFF hard drive cage.

When using the chipset SATA configuration, the following conditions apply:

●

Only drive bay 5 is enabled. The remaining drive bays are disabled.

◦

The optical bay is disabled because the chipset SATA controller port on the system board

◦

is redirected from the optical bay to the drive cage.

Hard drive status LEDs are not supported.

◦

Hard drive thermal status monitoring is not supported.

◦

Hot-plug operation is not supported.

◦

Because only one drive bay is enabled, all remaining drives can be removed.

●

For proper thermal cooling, install blanks in all bays that do not have a drive installed. Order a sufficient number of 6.35-cm (2.5-in) or 8.89-cm (3.5-in) hard drive blank option kits from an HP authorized reseller. For more information, see the server maintenance and service guide.

The standard SATA driver is included with supported operating systems. No additional driver is

●

required.

1.Power down the server on page 18.

. Remove all power:

. Disconnect each power cord from the power source.

. Disconnect each power cord from the server.

3.Extend the server from the rack on page 19.

4. Remove the access panel on page 20.

WARNING! Eliminate the risk of electric shock by removing all AC power from the system

before installing or replacing any non-hot-plug hardware option. Disconnect all power cords to completely remove power from the server.

WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

IMPORTANT: It is necessary to remove the PCI riser cage only if there is a full-length

expansion board installed.

76 Chapter 6 Cabling

. Release the full-length expansion board retainer, and then remove the PCI riser cage.

6.Remove the air baffle on page 28

. Remove the fan cage.

. Disconnect any SAS cables from the hard drive cage and either the embedded SAS controller or

an optional SAS controller. Do not disconnect the power cable.

Chipset SATA cable option 77

. Disconnect the SATA cable from the optical drive and the SATA connector on the system board.

The optical bay is disabled with the chipset SATA cable option.

. Connect the chipset SATA cable:

. Connect the chipset SATA cable connector to the chipset SATA controller port on the

system board. The chipset SATA connector on the SATA cable is narrower than the chipset SATA controller port header on the system board.

. Connect the remaining chipset SATA cable connector to the SATA header on the hard

drive cage.

11. Coil the cables behind the hard drive backplane to minimize airflow impact.

12. Install the fan cage.

13. Install the air baffle (Remove the air baffle on page 28).

14. Install the PCI riser cage on page 26, if removed.

78 Chapter 6 Cabling

. Secure any full-length PCI expansion boards with the retaining latch on the air baffle (

full-length expansion board retainer on page 27).

16.Install the access panel on page 20

Secure the

. Install the server in the rack (

18. Remove any installed hard drives (Removing a hot-plug SAS or SATA hard drive on page 48).

19. Install a SATA hard drive (Installing a hot-plug SAS or SATA hard drive on page 47) in hard

drive bay 5.

. Install hard drive blanks in any empty hard drive bays.

. Connect each power cord to the server.

. Connect each power cord to the power source.

23.Power up the server on page 18

. Using the

P420i Controller, if necessary.

HP ROM-Based Setup Utility on page 86, disable the embedded HP Smart Array

PCIe power cable option

CAUTION: CAUTION: To prevent damage to the server or expansion boards, power down the

server and remove all AC power cords before removing or installing the PCI expansion cage.

Connect the cable that was provided with the PCIe card.

Installing the server into the rack on page 35).

PCIe power cable option 79

7 Software and configuration utilities

NOTE: While some of the documentation that supports this product contains the HP Proliant and

the DL380p Gen8 Server product names, most of the information in those documents is relevant to this workstation product. Since this product is supported on VMware and Citrix operating systems only, information specific to Microsoft Windows and Linux may not apply.

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.

Software or configuration utility Server mode

HP iLO on page 81 Online and Offline

Active Health System on page 81 Online and Offline

Integrated Management Log on page 82 Online and Offline

Intelligent Provisioning on page 82 Offline

HP Insight Remote Support software Online

HP Insight Online Online

Erase Utility on page 83 Offline

Scripting Toolkit on page 84 Online

HP Service Pack for ProLiant on page 85 Online and Offline

HP Smart Update Manager on page 85 Online and Offline

HP ROM-Based Setup Utility on page 86 Offline

Array Configuration Utility on page 88 Online and Offline

Option ROM Configuration for Arrays on page 89 Offline

ROMPaq utility on page 90 Offline

HP product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/

productbulletin).

80 Chapter 7 Software and configuration utilities

HP iLO Management Engine

The HP iLO Management Engine is a set of embedded management features supporting the complete lifecycle of the server, from initial deployment through ongoing management.

HP iLO

The HP iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The HP iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes HP iLO independent of the host server and its operating system.

HP iLO enables and manages the Active Health System on page 81 and also features Agentless Management. All key internal subsystems are monitored by HP iLO. SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed.

HP Insight Remote Support software is also available in HP iLO with no operating system software, drivers, or agents.

Using HP iLO, you can do the following:

Access a high-performance and secure Remote Console to the server from anywhere in the

●

world.

Use the shared HP iLO Remote Console to collaborate with up to six server administrators.

●

Remotely mount high-performance Virtual Media devices to the server.

●

Securely and remotely control the power state of the managed server.

●

Have true Agentless Management with SNMP alerts from HP iLO regardless of the state of the

●

host server.

Access Active Health System troubleshooting features through the HP iLO interface.

●

Subscribe to HP Insight Remote Support software without installing any drivers or agents.

●

For more information about HP iLO features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the HP iLO documentation on the Documentation CD or on the HP website (http://www.hp.com/go/ilo/docs).

Active Health System

HP Active Health System provides the following features:

Combined diagnostics tools/scanners

●

Always on, continuous monitoring for increased stability and shorter downtimes

●

Rich configuration history

●

Health and service alerts

●

Easy export and upload to Service and Support

●

The HP Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur.

The Active Health System collects the following types of data:

HP iLO Management Engine 81

Server model

●

Serial number

●

Processor number and speed

●

Storage capacity and speed

●

Memory capacity and speed

●

Firmware/BIOS

●

HP Active Health System does not collect information about Active Health System users' operations, finances, customers, employees, partners, or data center, such as IP addresses, host names, user names, and passwords. HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system.

The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).

The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

The Agentless Management Service is available in the SPP, which is a disk image (.iso) that you can download from the HP website (http://www.hp.com/go/spp/download). The Active Health System log can be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP. For more information, see the

http://www.hp.com/go/ilo/docs).

(

HP iLO User Guide

HP Intelligent Provisioning User Guide

on the HP website

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

From within HP SIM

●

From within operating system-specific IML viewers

●

From within the HP iLO user interface

●

Intelligent Provisioning

Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers. Instead, the deployment capability is embedded in the server as part of HP iLO Management Engine’s Intelligent Provisioning.

Intelligent Provisioning is an essential single-server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server configurations.

Intelligent Provisioning assists with the OS installation process by preparing the system for

●

installing "off-the-shelf" versions of leading operating system software and automatically integrating optimized HP ProLiant server support software from SPP. SPP is the installation

82 Chapter 7 Software and configuration utilities

●

For more information about Intelligent Provisioning software, see the HP website (http://www.hp.com/go/intelligentprovisioning). For more information about Intelligent Provisioning drivers, firmware, and SPP, see the HP website (http://www.hp.com/go/spp/download).

Erase Utility

CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to

its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.

Use the Erase Utility to erase hard drives and Active Health System logs, and to reset RBSU settings. Run the Erase Utility if you must erase the system for the following reasons:

●

package for operating system-specific bundles of HP ProLiant optimized drivers, utilities, management agents, and system firmware.

Intelligent Provisioning provides maintenance-related tasks through Perform Maintenance features.

Intelligent Provisioning provides installation help for VMware. For specific OS support, see the

HP Intelligent Provisioning Release Notes

intelligentprovisioning/docs).

You want to install a new operating system on a server with an existing operating system.

You encounter an error when completing the steps of a factory-installed operating system installation.

on the HP website (

http://www.hp.com/go/

To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase

Run the Erase utility to:

Do not erase — does not erase hard drive operations.

●

Reset — erases the master boot record for the hard drives so they are no longer bootable.

●

Secure erase —performs an overwrite pattern erase so no data is recoverable.

●

After selecting the appropriate option, click Erase Selected prompting you to confirm or cancel the Erase.

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your authorized HP Channel Partner for onsite service, if configured and available in your country.

For more information, see the HP website (http://www.hp.com/go/insightremotesupport). The

Insight Remote Support Release Notes

operating systems. The release notes are available on the HP website (

insightremotesupport/docs). HP Insight Remote Support is included as part of HP Warranty, HP Care

Pack Service, or HP contractual support agreement.

. A Confirm Erase window is displayed,

detail the prerequisites, supported hardware, and associated

http://www.hp.com/go/

HP iLO Management Engine 83

Scripting Toolkit

The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

For more information, and to download the Scripting Toolkit, see the HP website (http://www.hp.com/go/ProLiantSTK).

84 Chapter 7 Software and configuration utilities

HP Service Pack for ProLiant

SPP is a release set that contains a comprehensive collection of firmware and system software components, all tested together as a single solution stack for HP ProLiant servers, their options, BladeSystem enclosures, and limited HP external storage.

SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

For more information or to download SPP, see the HP website (http://www.hp.com/go/spp).

HP Smart Update Manager

HP SUM is included in many HP products for installing and updating firmware and software on HP ProLiant servers. HP SUM provides a GUI and a command-line scriptable interface for deployment of firmware and software for single or one-to-many HP ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.

Key features of HP SUM include:

Dependency checking, which ensures appropriate installation order and dependency checking

●

between components

Intelligent deployment of only required updates

●

Simultaneous firmware and software deployment for multiple remote targets in both GUI and CLI

●

modes

Improved deployment performance

●

Local online deployment of HP ProLiant servers and enclosures

●

Remote (one-to-many) online deployment of HP ProLiant servers and enclosures

●

Local offline firmware deployments with HP Support Pack for ProLiant deliverables

●

Remote offline deployment when used with the Scripting Toolkit (HP ProLiant Gen8 and later),

●

iLO Virtual Media, or PXE booted media

GUI or CLI scripts with extensive logging

●

Remote command-line deployment

●

Support for updating firmware on network-based targets such as the OA, iLO through the

●

Network Management Port, VC Ethernet and Fibre Channel modules, and 3Gb/6Gb SAS BL Switch interconnects on HP ProLiant servers

For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation).

HP Service Pack for ProLiant 85

HP ROM-Based Setup Utility

RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following:

Configuring system devices and installed options

●

Enabling and disabling system features

●

Displaying system information

●

Selecting the primary boot controller

●

Configuring memory options

●

Language selection

●

For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu).

Using RBSU

To use RBSU, use the following keys:

To access RBSU, press the

●

To navigate the menu system, use the arrow keys.

●

To make selections, press the

●

To access Help for a highlighted configuration option, press the F1 key.

●

IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility

does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key.

Default configuration settings are applied to the server at one of the following times:

Upon the first system power-up

●

After defaults have been restored

●

Default configuration settings are sufficient for proper typical server operation, but configuration settings can be modified using RBSU. The system will prompt you for access to RBSU with each power-up.

F9 key during power-up when prompted.

Enter key.

86 Chapter 7 Software and configuration utilities

Auto-configuration process

The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.

NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not

automatically configure the array. You must run ORCA to configure the array settings.

NOTE: The server may not support all the following examples.

Drives installed Drives used RAID level

1 1 RAID 0

2 2 RAID 1

3, 4, 5, or 6 3, 4, 5, or 6 RAID 5

More than 6 0 None

To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

For more information on RBSU, see the Documentation CD or the HP website (

Boot options

Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following:

Access RBSU by pressing the

●

Access Intelligent Provisioning Maintenance Menu by pressing the F10 key.

●

Access the boot menu by pressing the F11 key.

●

Force a PXE Network boot by pressing the F12 key.

●

Configuring AMP modes

Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes:

Advanced ECC Mode—Provides memory protection beyond Standard ECC. All single-bit

●

failures and some multi-bit failures can be corrected without resulting in system downtime.

Online Spare Mode—Provides protection against failing or degraded DIMMs. Certain memory is

●

set aside as spare, and automatic failover to spare memory occurs when the system detects a degraded DIMM. DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically, resulting in less system downtime.

HP ROM-Based Setup Utility User Guide

http://www.hp.com/support/rbsu).

F9 key.

on the

For DIMM population requirements, see the server-specific user guide.

HP ROM-Based Setup Utility 87

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

. During the server startup sequence, press the F9 key to access RBSU.

. Select the Advanced Options menu.

. Select Service Options.

4. Select

. Press the Enter key to clear the warning.

. Enter the serial number and press the Enter key.

. Select Product ID. The following warning appears:

. Enter the product ID and press the Enter key.

. Press the Esc key to close the menu.

. Press the Esc key to exit RBSU.

. Press the F10 key to confirm exiting RBSU. The server automatically reboots.

Serial Number. The following warnings appear:

WARNING! The serial number is loaded into the system during the manufacturing process and

should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis.

The serial number should ONLY be modified by qualified service personnel. This value should always match the serial number located on the chassis.

WARNING! The Product ID should ONLY be modified by qualified service personnel. This

value should always match the Product ID on the chassis.

Utilities and features

Array Configuration Utility

ACU is a utility with the following features:

Runs as a local application or remote service accessed through the HP System Management

●

Homepage

Supports online array capacity expansion, logical drive extension, assignment of online spares,

●

and RAID or stripe size migration

Suggests the optimum configuration for an unconfigured system

●

For supported controllers, provides access to licensed features, including:

●

Moving and deleting individual logical volumes

◦

Advanced Capacity Expansion (SATA to SAS and SAS to SATA)

◦

Offline Split Mirror

◦

RAID 6 and RAID 60

◦

RAID 1 (ADM) and RAID 10 (ADM)

◦

88 Chapter 7 Software and configuration utilities

HP Drive Erase

◦

Video-On-Demand Advanced Controller Settings

◦

Provides different operating modes, enabling faster configuration or greater control over the

●

configuration options

Remains available any time that the server is on

●

Displays on-screen tips for individual steps of a configuration procedure

●

Provides context-sensitive searchable help content

●

Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab

●

ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods:

If an optional controller is not installed, press F10 during boot.

●

If an optional controller is installed, when the system recognizes the controller during POST,

●

press

F5.

For optimum performance, the minimum display settings are 1024 × 768 resolution and 16-bit color.

For more information about the controller and its features, see the

ProLiant Servers User Guide

SAC_UG_ProLiantServers_en). To configure arrays, see the

Controllers Reference Guide

on the HP website (

HP Smart Storage Administrator

HP SSA is a configuration and management tool for HP Smart Array controllers. Starting with HP ProLiant Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features.

HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

Some HP SSA features include the following:

Supports online array capacity expansion, logical drive extension, assignment of online spares,

●

and RAID or stripe size migration

Suggests the optimal configuration for an unconfigured system

●

Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab

●

For supported controllers, provides access to additional features.

●

For more information about HP SSA, see the HP website (http://www.hp.com/go/hpssa).

HP Smart Array Controllers for HP

http://www.hp.com/support/

Configuring Arrays on HP Smart Array

http://www.hp.com/support/CASAC_RG_en).

Option ROM Configuration for Arrays

Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

The utility also provides support for the following functions:

Reconfiguring one or more logical drives

●

Viewing the current logical drive configuration

●

Utilities and features 89

Deleting a logical drive configuration

●

Setting the controller to be the boot controller

●

Selecting the boot volume

●

If you do not use the utility, ORCA will default to the standard configuration.

For more information regarding the default configurations that ORCA uses, see the

Setup Utility User Guide

rbsu).

For more information about the controller and its features, see the

on the Documentation CD or the HP website (

ProLiant Servers User Guide

SAC_UG_ProLiantServers_en). To configure arrays, see the

Controllers Reference Guide

ROMPaq utility

The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system.

The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

For more information, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Go.

Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

on the HP website (

HP ROM-Based

http://www.hp.com/support/

HP Smart Array Controllers for HP

http://www.hp.com/support/

Configuring Arrays on HP Smart Array

http://www.hp.com/support/CASAC_RG_en).

ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU.

90 Chapter 7 Software and configuration utilities

USB support

HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following:

POST

●

RBSU

●

Diagnostics

●

DOS

●

Operating environments which do not provide native USB support

●

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Safety and security benefits

When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

Keeping the system current

Drivers

IMPORTANT: Always perform a backup before installing or updating device drivers.

The server includes new hardware that may not have driver support on all OS installation media.

If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning on page 82 and its Configure and Install feature to install the OS and latest supported drivers.

If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as part of an SPP.

If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server supports. To verify that your server is using the latest supported version and for more information about SPP, see the HP website (http://www.hp.com/go/spp/download).

To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on and click Go.

Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field

Keeping the system current 91

Software and firmware

Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, download the SPP (HP Service Pack for ProLiant on page 85) from the HP website (http://www.hp.com/go/spp).

Version control

The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise.

VCRM manages the repository for SPP. Administrators can view the SPP contents or configure

●

VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP.

VCA compares installed software versions on the node with updates available in the VCRM

●

managed repository. Administrators configure VCA to point to a repository managed by VCRM.

For more information about version control tools, see the the

HP Version Control Agent User Guide

HP website (

http://www.hp.com/go/hpsim).

, and the

HP Systems Insight Manager User Guide

HP Version Control Repository User Guide

on the

HP operating systems and virtualization software support for ProLiant servers

For information about specific versions of a supported operating system, see the HP website (http://www.hp.com/go/ossupport).

HP Technology Service Portfolio

HP Technology Services offers a targeted set of consultancy, deployment, and service solutions to meet the support needs of most business and IT environments.

Foundation Care services—Delivers scalable hardware and software support packages for HP ProLiant server and industry-standard software. You can choose the type and level of service that is most suitable for your business needs.

HP Collaborative Support—With a single call, HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software. If the problem is related to hardware, HP resolves the problem according to service level commitments. If the reported incident is related to an HP software product or a supported third-party software product and cannot be resolved by applying known fixes, HP contacts the third-party vendor and creates a problem incident on your behalf.

HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.

HP Support Center—For all service options, the HP Support Center delivers the information, tools, and experts required to support HP business products.

HP Insight Remote Support—Provides 24x7 secure remote monitoring, diagnosis, and problem resolution.

For more information, see one of the following websites:

92 Chapter 7 Software and configuration utilities

HP ProLiant Server Services website (http://www.hp.com/services/proliant)

●

HP BladeSystem Services website (http://www.hp.com/services/bladesystem)

●

Change control and proactive notification

HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

For more information, refer to the HP website (http://www.hp.com/go/pcn).

Keeping the system current 93

8 Troubleshooting

Troubleshooting resources

The

HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting

resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language:

English (http://www.hp.com/support/ProLiant_TSG_v1_en)

●

French (http://www.hp.com/support/ProLiant_TSG_v1_fr)

●

Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp)

●

German (http://www.hp.com/support/ProLiant_TSG_v1_gr)

●

Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp)

●

Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc)

●

The

HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages

messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language:

provides procedures for

provides a list of error

English (http://www.hp.com/support/ProLiant_EMG_v1_en)

●

French (http://www.hp.com/support/ProLiant_EMG_v1_fr)

●

Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp)

●

German (http://www.hp.com/support/ProLiant_EMG_v1_gr)

●

Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp)

●

Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc)

●

94 Chapter 8 Troubleshooting

HP DL380z User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Abstract

2 Component identification

Front panel components

Front panel LEDs and buttons

Access the Systems Insight Display

Systems Insight Display LEDs

Systems Insight Display LED combinations

Rear panel components

Rear panel LEDs and buttons

Non-hot-plug PCI riser board slot definitions

System board components

System maintenance switch

NMI functionality

DIMM slot locations

SAS and SATA device numbers

Hot-plug drive LED definitions

PCI riser cage LED

FBWC module LEDs (P420)

Hot-plug fans

3 Operations

Power up the server

Power down the server

Extend the server from the rack

Remove the access panel

Install the access panel

Access the product rear panel

Opening the cable management arm

Remove the hot-plug fan cage

Remove the hot-plug fan

Remove the full-length expansion board

Remove the PCI riser cage

Install the PCI riser cage

Secure the full-length expansion board retainer

Remove the air baffle

4 Setup

Optional installation services

Optimum environment

Space and airflow requirements

Temperature requirements

Power requirements

Electrical grounding requirements

Connecting a DC power cable to a DC power source

Rack warnings

Identifying the contents of the server shipping carton

Installing hardware options

Installing the server into the rack

Installing the operating system

Citrix XenServer

VMware vSphere

Powering on and selecting boot options

Registering the server

5 Hardware options installation

Introduction

Memory options

HP SmartMemory

Memory subsystem architecture

Single-, dual-, and quad-rank DIMMs

DIMM identification

Memory configurations

Advanced ECC memory configuration

Online Spare memory configuration

Lockstep memory configuration

General DIMM slot population guidelines

Advanced ECC population guidelines

Online spare population

Lockstep Memory population guidelines

Population order

Installing a DIMM

Hot-plug hard drive options

Installing a hot-plug SAS or SATA hard drive

Removing a hot-plug SAS or SATA hard drive

Controller options

Installing the flash-backed write cache module

Installing the flash-backed write cache capacitor pack

Optical drive option

48V DC power supply option