Hp DL360 G7 User Manual

HP ProLiant DL360 G7 Server

and trained in recognizing

Part Number: 608339-006

Maintenance and Service Guide

Abstract

This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.

April 2011 Edition: 6

© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries.

Illustrated parts catalog

c) Fan blank

—

Mechanical components

Item Description Spare part

number

1 2

Access panel 532146-001 Mandatory Hardware and plastics kit 532392-001 Mandatory a) Air baffle — —

b) Power supply blank — —

3

4

5

d) Dual bezel blank — —

e) Hard drive bezel blank (2) — —

Hard drive blank 392613-001 Mandatory

Hard drive cage* 532391-001 Mandatory

Rack mounting hardware

Rack mounting hardware kit* 533877-001 Mandatory1

Customer self repair

1

Illustrated parts catalog 5

Cable management arm*

360105-001

Mandatory1

Item Description Spare part

number

Customer self repair

6

*Not shown

1

Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be

charged for the travel and labor costs of this service.

2

Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

3

No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

1

Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

2

Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

3

No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.

1

Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

2

Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

3

No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.

1

Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.

2

Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

3

No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.

1

Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

2

Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.

3

No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.

1

Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.

2

Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

Illustrated parts catalog 6

3

No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

1

Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

2

Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

3

No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.

Illustrated parts catalog 7

System components

Item Description Spare part

number

7 8

9 10

Fan module 532149-001 Mandatory Hot-plug power supplies — —

a) 460 W, 92% 511777-001 Mandatory1 b) 460 W, 94%* 599381-001 Mandatory1 c) 750 W, 92%* 511778-001 Mandatory1 d) 750 W, 94%* 599383-001 Mandatory1 e) 1200 W, 90%* 498152-001 Mandatory1 f) 1200 W -48V dc* 451816-001 Mandatory1 PCI riser board assembly 493802-001 Mandatory1

Processor — — a) 1.60-GHz Intel® Xeon® processor E5603* ** † 628700-001 Optional2

b) 2.00-GHz Intel® Xeon® processor E5503* ** † 594889-001 Optional2 c) 2.13-GHz Intel® Xeon® processor E5506* ** † 506013-001 Optional2 d) 2.13-GHz Intel® Xeon® processor L5630* ** † 594891-001 Optional2 e) 2.13-GHz Intel® Xeon® processor E5606* ** † 628699-001 Optional2 f) 2.26-GHz Intel® Xeon® processor L5640* ** † 594890-001 Optional2

Customer self repair

1

Illustrated parts catalog 8

g) 2.40-GHz Intel® Xeon® processor E5620* ** †

594887-001

Optional2

Item Description Spare part

number

11

12

13 14 15

16 17

18

h) 2.50-GHz Intel® Xeon® processor E5645* ** † 628696-001 Optional2 i) 2.53-GHz Intel® Xeon® processor E5630* ** † 594886-001 Optional2 j) 2.53-GHz Intel® Xeon® processor E5649* ** † 628695-001 Optional2 k) 2.66-GHz Intel® Xeon® processor E5640* ** † 594885-001 Optional2 l) 2.66-GHz Intel® Xeon® processor X5650* ** † 594884-001 Optional2 m) 2.80-GHz Intel® Xeon® processor X5660* ** † 594883-001 Optional2 n) 2.93-GHz Intel® Xeon® processor X5670* ** † 594882-001 Optional2 o) 3.06-GHz Intel® Xeon® processor X5667* ** † 614533-001 Optional2 p) 3.06-GHz Intel® Xeon® processor X5675* ** † 638134-001 Optional2 q) 3.20-GHz Intel® Xeon® processor X5672* ** † 638135-001 Optional2 r) 3.46-GHz Intel® Xeon® processor X5690* ** † 638136-001 Optional2 s) 3.60-GHz Intel® Xeon® processor X5687 * ** † 638137-001 Optional2

Heatsink — — a) Processor heatsink kit (90 W) † 507672-001 Optional2

b) Processor heatsink kit (130 W) † 646160-001 Optional2 b) Thermal kit (cleaning pad and thermal grease)* 468290-001 Optional2 Boards System board — —

a) 90 W † 602512-001 Optional2 b) 130 W † 641250-001 Optional2 Primary hard drive backplane assembly and cable, bottom 532148-001 Optional

Optional hard drive backplane assembly and cable, top* 532147-001 Optional Systems Insight Display, LED module, and power button assembly,

with cable Media devices

DVD tray 532390-001 Mandatory DVD-ROM drives — — a) SATA DVD-ROM drive, slimline 481428-001 Mandatory1

b) SATA DVD-RW drive, slimline* 481429-001 Mandatory1 Memory DIMM — —

a) 1-GB, PC3-10600E, single-rank 501539-001 Mandatory1 b) 2-GB, PC3-10600E, dual-rank* 501540-001 Mandatory1 c) 2-GB, PC3-10600R, dual-rank* 501533-001 Mandatory1 d) 4-GB, PC3-10600R, single-rank* 501534-001 Mandatory1

e) 4-GB, PC3L-10600R, single-rank* 606426-001 Mandatory1

599380-001 Optional

Customer self repair

2

1

Illustrated parts catalog 9

f) 4-GB, PC3-10600E, dual-rank*

501541-001

Mandatory1

l) 250-GB, SATA, 5,400-rpm*

460426-001

Mandatory1

Item Description Spare part

number

19

g) 4-GB, PC3-8500R, quad-rank* 501535-001 Mandatory1 h) 8-GB, PC3-8500R, dual-rank* 501537-001 Mandatory1 i) 8-GB, PC3-10600R, dual-rank* 501536-001 Mandatory1 j) 8-GB, PC3L-10600R, dual-rank* 606427-001 Mandatory1 k) 16-GB, PC3-8500R, quad-rank* 501538-001 Mandatory1 Hard drives Hard drives — —

a) 72-GB, SAS, 15,000-rpm* 418398-001 Mandatory1 b) 72-GB, SAS, 15,000-rpm, 6G* 512743-001 Mandatory1 c) 146-GB, SAS, 10,000-rpm* 418399-001 Mandatory1 d) 146-GB, SAS, 10,000-rpm, 6G* 507283-001 Mandatory1 e) 146-GB, SAS, 15,000-rpm* 504334-001 Mandatory1 f) 146-GB, SAS, 15,000-rpm, 6G* 512744-001 Mandatory1 g) 300-GB, SAS, 10,000-rpm* 493083-001 Mandatory1 h) 300-GB, SAS, 10,000-rpm, 6G* 507284-001 Mandatory1 i) 500-GB, SAS, 7,200-rpm, 6G* 508009-001 Mandatory1 j) 60-GB, SATA, 5,400-rpm* 405419-001 Mandatory1 k) 120-GB, SATA, 5,400-rpm* 459322-001 Mandatory1

Customer self repair

20

21 22

m) 500-GB, SATA, 7,200-rpm* 508035-001 Mandatory1 n) 60-GB, 3G, SATA, SSD, SFF* 572252-001 Mandatory1 o) 120-GB, SATA, SSD, SFF* 572253-001 Mandatory1 Options PCI riser board options — —

a) PCI-X riser board, x16* 535321-001 Optional2 b) PCIe riser board, x8* 493803-001 Optional2 c) PCIe riser board, x16* 493802-001 Optional2 Trusted Platform Module* 450168-001 No

Controller options — — a) FBWC module, 512-MB* 578882-001 Optional2

b) FBWC module, 1-GB* 505908-001 Optional2 c) FBWC capacitor pack* 587324-001 Optional2 d) BBWC cache module, 256-MB* 462974-001 Optional2 e) BBWC cache module, 512-MB* 462975-001 Optional2

3

Illustrated parts catalog 10

f) BBWC battery pack*

462976-001

Optional2

Mini SAS to SATA cable, 45.72 cm (18 in)*

631834-001

Mandatory1

Item Description Spare part

number

Customer self repair

23 24

25

26

Miscellaneous Battery, 3.3-V, lithium* 234556-001 Mandatory

AC power cord* 187335-001 Mandatory Cables

Cable kit* 532393-001 Mandatory a) Hard drive data cable or Mini SAS cable (2) — —

b) Hard drive backplane power cable (2) — — c) PCI power cable — — d) Power button and Systems Insight Display button cable — — e) SATA DVD-ROM drive cable — —

*Not shown **All processors in this HP ProLiant server must have the same cache size, speed, number of cores, and rated maximum power consumption. †Be sure you are using the correct spare part when replacing processors, heatsinks, or system boards. The HP ProLiant DL360 G7 Server ships with one of two different system boards that each use specific processors and heatsinks.

1

Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

2

Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

3

No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

1

Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

2

Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

3

No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.

1

Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

2

Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

3

No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.

1

Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.

2

Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

1

Illustrated parts catalog 11

3

No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.

1

Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

2

Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.

3

No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.

1

Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.

2

Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

3

No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

1

Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

2

Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

3

No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.

Illustrated parts catalog 12

Illustrated parts catalog 13

Removal and replacement procedures

Required tools

You need the following items for some procedures:

• T-10/T-15 Torx screwdriver (on page 68) (provided inside the server)

• HP Insight Diagnostics software ("HP Insight Diagnostics" on page 55)

Preparation procedures

To access some components and perform certain service procedures, you must perform one or more of the following procedures:

• Extend the server from the rack (on page 15).

If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.

For more information about telco rack solutions, refer to the RackSolutions.com website (http://www.racksolutions.com/hp).

• Power down the server (on page 14).

If you must remove a server from a rack or a non-hot-plug component from a server, power down the server.

• Remove the server from the rack (on page 15).

If the rack environment, cabling configuration, or the server location in the rack creates awkward conditions, remove the server from the rack.

Power down the server

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal

1. Back up the server data.

2. Shut down the operating system as directed by the operating system documentation.

3. If the server is installed in a rack, press the UID LED button on the front panel. Blue LEDs illuminate on the

4. Press the Power On/Standby button to place the server in standby mode. When the server activates

circuitry remain active until AC power is removed.

IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.

front and rear panels of the server.

standby power mode, the system power LED changes to amber.

Removal and replacement procedures 14

Hp DL360 G7 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Abstract

Contents

Illustrated parts catalog

Mechanical components

System components

Removal and replacement procedures

Required tools

Preparation procedures

Power down the server