HP DL320e User Manual

QuickSpecs

HP ProLiant DL320e Generation 8 (Gen8)

Overview

The latest 1P rack server, HP ProLiant DL320e Gen8 Server series, is a new entry level rack-optimized platform, ideal for singleapplication IT infrastructure, web and edge-of-network applications. The ProLiant DL320e Gen8 Server is not only affordable but is more powerful by enabling powerful quad-core processor computing performance with larger memory & storage capacity, all in a small package.

The DL320e Gen8 supports the latest technology, such as Intel® Xeon® E3 Pentium processors, PCI-e Gen3, DDR3 1600MHz memory, up to 12TB internal storage, RAID solution as well as High Efficiency Hot Plug Redundant Power Supply Kit.

HP ProLiant DL320e Gen8 Server series supports HP iLO Management Engine, a complete set of embedded management features supporting the complete lifecycle of the server, from initial deployment, through ongoing management, to service alerting and remote support.

Front View:

Access Panel

Power Supply

PCI Riser Cage

Processor

DIMMs

Fans

Optical drive

2 USB Connectors

UID LED button

10.

Health LED

11.

NIC status LED

12.

Power On/Standby button and LED

13.

Hard Drive Bays

Rear View:

Expansion slot 2, PCIe x16

Expansion slot 1, PCIe x8

Power Supply 2

Power Supply 1

Dedicated iLO port

UID LED button

Serial Connector

Video Connector

USB Connectors

10.

NIC Connector 1

11.

USB Connectors

12.

NIC Connector 2

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QuickSpecs

HP ProLiant DL320e Generation 8 (Gen8)

Standard Features

NOTE:

For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory

Integrated Models" section.

Processor

One of the following depending on Model

Entry Processors

Intel® Pentium® G2120 (3.1GHz/2-core/3MB/55W) Processor

NOTE:

Intel® Pentium® G2120 Processor supports up to 1600MHz DDR3 memory speeds.

Performance Processors

NOTE:

All support up to 1600MHz DDR3 memory speeds.

Intel® Xeon® E3-1220Lv2 (2.3GHz/2-core/3MB/17W, HT) Intel® Xeon® E3-1220v2 (3.1GHz/4-core/8MB/69W) Intel® Xeon® E3-1230v2 (3.3GHz/4-core/8MB/69W, HT) Intel® Xeon® E3-1240v2 (3.4GHz/4-core/8MB/69W, HT) Intel® Xeon® E3-1270v2 (3.5GHz/4-core/8MB/69W, HT) Intel® Xeon® E3-1290v2 (3.7GHz/4-core/8MB/87W, HT)

NOTE:

HT indicates that the processor model supports Intel® /Hyper-Threading Technology (Depends on

the processor).

NOTE:

DDR3 speed is the maximum memory speed of the processor. Actual memory speed may depend on

the quantity and type of DIMMs and CPU installed (options for 1600, 1333, 1066MHz).

Cache Memory

One of the following depending on Model

Chipset

Upgradeability

On System Management Processor

8MB (1x8MB) Level 3

NOTE:

For Quad-core processors.

3MB (1x3MB) Level 3

NOTE:

For Dual-core processors.

Intel® C204 Series Chipset

NOTE:

For more information regarding Intel® chipsets, please see the following URL:

http://www.intel.com/products/server/chipsets/

Up to 4 DIMM slots available for higher Memory capacity Up to 8 bay SFF Hot plug Drive Cage; Or 4 bay LFF Hot plug or Non hot plug Drive Cages 1 PCIe 2.0 expansion slot 1 PCIe 3.0 I/O slot for additional communications and storage expansion (depends on processor) Redundant Power Supply Optical Drive Bay

HP iLO (Firmware: HP iLO 4)

NOTE:

For more information, visit:

http://www.hp.com/go/ilo

Memory Protection

ECC

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QuickSpecs

Standard Features

HP ProLiant DL320e Generation 8 (Gen8)

Memory

One of the following depending on Model

Network Controller

Expansion Slots

Type

DIMM Slots Available Maximum Capacity

(UDIMM)

NOTE:

HP memory from previous generation servers are not fully compatible with the HP ProLiant DL320e

Gen8 Server.

NOTE:

To realize the performance memory capabilities listed in this document, HP SmartMemory is required. For additional information, please see the HP SmartMemory QuickSpecs at:

http://h18000.www1.hp.com/products/quickspecs/14225_na/14225_na.html

NOTE:

Depending on the memory configuration and processor model, the memory speed may run at 1600MHz, 1333MHz, or 1066MHz. Please see Memory Population Table or the Online Memory Configuration Tool at:

HP Ethernet 1Gb 2-port 330i Adapter

NOTE:

The HP ProLiant DL320e Gen8 server has an embedded dual-port network adapter . The server can

be further upgraded with various networking products

Expansion

Slots #

1 2

*Indicates the number of physical electrical lanes running to the connector.

NOTE:

PCIe 3.0 support with Intel Xeon E3-1200v2 family only.

Technology

HP SmartMemory Unbuffered (UDIMM) 4 DIMMs (2 Channels/ 2 DIMMs per channel) 32GB (4 x 8GB@1600MHz)

www.hp.com/go/ddr3memory-configurator

PCIe 2.0 PCIe 3.0

Bus

Width

x4 x8

x16 x16

Connector

Width

Form Factor

Low profile slot

Half-length, full-

height slot

Notes

HP Server ROM

HP ROM (Read Only Memory) is now digitally signed using HP's Corporate Signing Service. This signature is verified before the flash process starts, reducing accidental programming and preventing malicious efforts to corrupt system ROM.

HP ROM provides for essential initialization and validation of hardware components before control is passed to the customer-installed operating system. The ROM also provides the capability of booting from various fixed media (HDD, CD-ROM) and removable media (USB), to continue operation to the operating system.

HP ROM performs very early configuration of the video controller, to allow monitoring of initialization progress via an attached monitor. If configuration or hardware errors are discovered during this early phase of hardware initialization, suitable messages are now displayed on the connected monitor. Additionally, these configuration or hardware errors are logged to the Integrated Management Log (IML) to assist in diagnosis.

HP's ProLiant ROM is used to configure the following:

Processor and chipset status registers System memory, memory map, and memory initialization System hardware configuration (Integrated PCI devices and optional PCIe cards).

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QuickSpecs

Standard Features

NOTE:

www.hp.com/support/rbsu

HP ProLiant DL320e Generation 8 (Gen8)

Customer-specific BIOS configuration (using the HP ROM-Based Setup Utility (RBSU).

For further information, please refer to HP's RBSU (ROM based setup utility) user guide:

Storage Controller

One of the following depending on Model

Entry Models (Non hot plug)

Base Models (Hot plug)

Performance Models (Hot plug)

NOTE:

The DL320e Gen8 can support other advanced controllers as well, depending on model and configuration

NOTE:

For set up instructions for HP Smart Array B120i SATA Controller please refer to the HP ProLiant DL300 series server user guide.

NOTE:

For general information about HP Smart Array B120i SATA RAID Controller, please visit:

http://h18004.www1.hp.com/products/servers/proliantstorage/arraycontrollers /dynamicsmartarray/index.html

HP Dynamic Smart Array B120i Controller

NOTE:

Supports 3.0Gb/s SATA.

NOTE:

Supports RAID 0/1/10 only. It does not have FBWC support so cannot support advanced RAID (5 onwards). For FBWC, a standup Smart Array Controller card must be configured.

HP Dynamic Smart Array B120i Controller

NOTE:

Supports 3.0Gb/s SATA.

NOTE:

Supports RAID 0/1/10 only. It does not have FBWC support so cannot support advanced RAID (5 onwards). For FBWC, a standup Smart Array Controller card must be configured.

HP Smart Array P222/512MB FBWC controller

NOTE:

P222 can support RAID 0/1/10/5/5+0/6/6+0.

NOTE:

HP Smart Array Advanced Pack (SAAP 2.0) is no longer required to enable RAID 6 & 60 (Advanced Data Guarding). However, controller must be in firmware version 4.68 (or later).

Internal Storage Devices

Diskette Drive Optical Drive

Hard Drives

One of the following depending on Model

Hard Drive Bays

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None Optional DVD-ROM, DVD-RW None ship standard (Base Models and Performance Models)

1x NHP 500GB SATA 3.5" drive (Entry Models)

8 SFF drive bays or 4 LFF Non hot plug/Hot plug

NOTE:

HP ProLiant DL320e Series servers offer both SFF, and LFF versions in CTO. The Optical Drive bay is available with both models.

NOTE:

LFF versions are not an upgradeable option from SFF models, or vice versa, also between Non Hot Plug LFF and Hot Plug LFF.

NOTE:

All Pre-configured Models come populated with some hard drive blanks installed. Should the customer need additional hard drive blanks, they can order more using either P/N 666987-B21: HP SFF Gen8 Hard Drive Blank Kit or P/N 666986-B21: HP LFF Gen8 Hard Drive Blank Kit. These part numbers for single HDD blanks below are also provided should the customer require replacement HDD blanks for their server.

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QuickSpecs

Standard Features

HP ProLiant DL320e Generation 8 (Gen8)

Maximum Internal Storage

Interfaces

Industry Standard Compliance

Hot Plug SFF SAS Hot Plug SFF SATA Hot Plug LFF SAS Hot Plug LFF SATA Hot Plug SFF SAS SSD Hot Plug SFF SATA SSD Hot Plug LFF SATA SSD Non-Hot Plug LFF SATA

Serial Video HP iLO Remote

Management Network Port SD slot

USB 2.0 Ports

ACPI 2.0b Compliant PCIe 3.0 PXE Support WOL Support USB 2.0 Compliant

9.6TB

8.0TB

16.0TB

6.4TB

3.2TB

12.0 TB

1 1 Rear standard video 1Gb Dedicated

1 Internal

NOTE:

The SD slot is not a hot-pluggable device. Customers should not attempt to plug an SD card into the SD slot while the server is powered.

7 total: 4 rear, 2 front, 1 internal (Optional)

8 x 1.2TB 8 x 1TB 4 x 4TB 4 x 4TB 8 x 800GB 8 x 800GB 4 x 800GB 4 x 3TB

Server Power Cords

Power Specifications

All Pre-configured Models servers ship with a high voltage server to PDU power cord.

NOTE:

HP ProLiant DL servers no longer ship standard with a 12-foot NEMA 5-15P to C13 power cords (227099-001) that allow connection to 110V US wall outlets in a home or office. ProLiant DL servers are primarily connected to PDU's in data center racks so they now ship standard with only a PDU 6-foot C-14 to C13 power cord (142258-001). If a user wishes to power a ProLiant DL server using a110V receptacle (NEMA-15), the 12-foot NEMA 5-15 to C13 power cord must be ordered separately. See Power Cords section for Worldwide Power Cord options.

To review typical system power ratings use the HP Power Advisor which is available via the online tool located at URL:

NOTE:

Power Specification and Technical Content for supported power supplies can be found at:

http://h18000.www1.hp.com/products/quickspecs/14209_na/14209_na.html

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www.hp.com/go/proliant-energy-efficient

www.hp.com/go/hppoweradvisor

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QuickSpecs

Standard Features

HP ProLiant DL320e Generation 8 (Gen8)

Common Slot Power Supply

NOTE:

The default power supply for DL320e Gen8 server is a 350W Non Hot Plug, Non Redundant (ATX)

power supply with 85% efficiency.

NOTE:

To choose a Redundant Common Slot Power Supply option for the DL320e Gen8 server, a Factory Integrated Model must be chosen, beginning with a CTO server. Also, an HP DL320e Gen8 RPS Enablement FIO Kit (675451-B21) is required.

HP's Common Slot (CS) power supplies allow for commonality of power supplies across a wide range of ProLiant and Integrity servers, as well as HP Storage solutions, and are designed to provide the highest power supply efficiency without degrading system performance. HP CS power supplies are tested by the Electric Power Research Institute (EPRI) and certified through the ECOS 80 Plus power supply program. The 460W HP CS power supply option provides an efficiency rating of up to 94%. All HP Common Slot power sources are UL, CE Mark Compliant, hot-plug and support redundant configurations.

NOTE:

Mixing of power supplies (for instance Common Slot Platinum Plus power supplies and Common Slot Gold power supplies) in the same server is not supported. All power supplies must be of the same output and efficiency rating. If non-matched power supplies are inserted you will get errors and operation will fail.

HP CS Platinum Plus power supplies are required when enabling HP's Intelligent Power Discovery (IPD) solution. IPD is the first technology to create an automated, energy-aware network between IT systems and facilities. This allows your company to reclaim millions of dollars in wasted power capacity and downtime costs across data centers. For more information on HP's IPD solution, go to

www.hp.com/go/ipd

It is highly recommended that you use the HP Power Advisor in defining the "Right-Size" power supply for your needs. HP Power Advisor can be accessed at:

www.hp.com/go/hppoweradvisor

System Fans

Operating Systems and Virtualization Software Support for ProLiant Servers

NOTE:

The 80 PLUS program is a unique forum that unites electric utilities, the computer industry, and consumers in an effort to bring energy efficient technology solutions to the marketplace. 80 Plus independently tests power supply efficiency and publicly posts the results on 80Plus.org.

Redundant Power: Optional (1+1 or n+n redundant) power supplies can be purchased through power supply option kits (see Power Supplies for part numbers).

NOTE:

Power Specification and Technical Content for supported power supplies can be found at:

http://h18000.www1.hp.com/products/quickspecs/14209_na/14209_na.html

4 fan modules ship standard, non-redundant

Microsoft Windows Server Red Hat Enterprise Linux (RHEL) SUSE Linux Enterprise Server (SLES) VMware

NOTE:

For more information on HP's Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for your server including how to purchase from HP, please visit our OS Support Site at:

http://www.hp.com/support/DL320eGen8

http://www.hp.com/go/ossupport

and our driver download page:

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QuickSpecs

Standard Features

HP ProLiant DL320e Generation 8 (Gen8)

Graphics

Form Factor

One of the following depending on Model

On System Management

Integrated Matrox G200 video standard

1280 x 1024 (32 bpp) 1920 x 1200 (16 bpp)

HP iLO 4 On System Management Memory

16 MB Flash 256 MB DDR 3 with ECC (112 MB after ECC and video)

1U Rack form factor 8 SFF Drive Bay Version:

1.7" (4.32cm) Height x 17.11" (43.46cm) Width x 27.5" (69.90cm) Length 4 LFF Drive Bay Version:

1.7" (4.32cm) Height x 17.11" (43.46cm) Width x 29.5" (75.00cm) Length

HP iLO Management Engine

HP iLO Management Engine is a comprehensive set of embedded management features supporting the complete lifecycle of the server, from initial deployment, through ongoing management, to service alerting and remote support. HP iLO Management Engine comes standard on all HP ProLiant Gen8 servers. The HP iLO Management Engine portfolio includes:

HP iLO:

the core foundation for the HP iLO Management Engine

HP Agentless Management:

and alerting capability without OS agents, that starts working the moment a power cord and an Ethernet cable are connected.

HP Active Health System:

increased stability and shorter downtimes; 100% configuration history; Health and service alerts and easy export and upload to Service and Support.

HP Intelligent Provisioning:

single server without any separate media. No more SmartStart CDs or Smart Update Firmware DVD are needed.

HP iLO Mobile App:

your server anytime from anywhere from select smartphones and mobile devices. For additional information please visit:

www.hp.com/go/ilo/mobileapp

The HP iLO (Integrated Lights-Out) management processor is

Provides built in server health monitoring

Always on, continuous monitoring for

Lets customers provision and configure a

To start Intelligent Provisioning:

Press the F10 key during the ProLiant Gen8 server boot process (also known as power on self test or POST). Please go to the Intelligent Provisioning website at

www.hp.com/go/intelligentprovisioning

information and to view usage videos. Use the Service Pack for ProLiant (SPP) at

www.hp.com/go/spp

updates.

Enables the ability to access, deploy, and manage

to get firmware and software

for additional

NOTE:

For more information, visit:

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http://www.hp.com/go/ilo

or HP iLO

Page 7

QuickSpecs

Standard Features

HP ProLiant DL320e Generation 8 (Gen8)

Management Engine technologies whitepaper

HP Insight Management

HP Service Pack for ProLiant

HP Service Pack for ProLiant (SPP) and HP Smart Update Manager (HP SUM) provide a comprehensive approach to firmware and system software maintenance. Together they provide better operating stability and ensure maximum uptime. The SPP will be updated at a predictable cadence, typically coinciding with new HP server hardware launches. By enabling firmware to be updated online and integrating firmware and system software updates in one operation, HP SUM and the SPP offer faster updates of individual servers and dramatically faster updates of entire BladeSystem enclosures. Further improving system uptime and stability is the fact that HP provides 12 months of support for each Service Pack for ProLiant release.

The user experience around HP SUM and the SPP has been improved in several ways, starting with the web download. A single web page provides access to a single download containing both the latest version of HP SUM and the latest SPP. Optional smaller subsets with only specific types of servers or specific operating systems are offered to save on download time. The HP SUM application provides a straightforward, intuitive user interface that guides the user through the steps of discovery, analyses and update, providing comprehensive information on available updates, criticality and interdependencies. This information is also available in reports. By providing the option of multiple local or shared repositories which can be easily updated from hp.com, HP SUM provides the tools to optimize stability and consistency throughout the company. While HP SUM and the SPP recommend the combinations of firmware and system software that HP has found to be the best practice, the application gives customers the flexibility to set their own specific baseline.

Security

The Service Pack for ProLiant has been rigorously tested with specific attention for interaction between firmware, drivers and agents both within the server as well as in interaction with the BladeSystem enclosure components (Onboard Administrator and Virtual Connect). This testing ensures the highest quality as well as providing the input for HP SUM to deploy updates taking into account all interdepencies, when determining the correct updates and order of update deployment.

NOTE:

The Service Pack for ProLiant (which includes HP SUM) can be downloaded from found:

http://www.hp.com/go/SmartUpdate, www.hp.com/go/spp

http://www.hp.com/go/hpsum

Power-on password Administrator's password

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www.hp.com/go/spp/download

. More information can be

and

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QuickSpecs

Standard Features

HP ProLiant DL320e Generation 8 (Gen8)

Warranty

This product is covered by a global limited warranty and supported by HP Services and a worldwide network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HP Care Pack services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.

NOTE:

Server Warranty includes 1-Year Parts, 1-Year Labor, 1-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity. Customers may choose to have HP replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and technical support is available at:

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

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QuickSpecs

Optional Features

HP ProLiant DL320e Generation 8 (Gen8)

HP Insight management software

HP Insight Control

HP iLO Essentials

HP iLO Advanced

HP Matrix Operating Environment

HP Insight Control, a product option, delivers essential infrastructure management that can help save time and money by making it easy to deploy, migrate, monitor, remote control, and optimize your IT infrastructure through a single, simple management console. HP Insight Control also supports Location and Power Discovery Services to automate many configuration, asset tracking, and power management tasks to speed implementation and prevent downtime. For more information, see

HP Insight Control includes one year of 24 x 7 HP Software Technical Support and Update Service ensuring rapid access to HP support staff and proactive delivery of software updates. For more information about this service, see:

http://www.hp.com/services/insight

HP iLO Essentials license ideal for small and medium business customers. The specially created HP iLO Essentials (a subset of iLO Advanced functionality) saves SMB customers time and money, by ease of remote server set up through the interactive virtual media, lowering operational costs with remote access via the Integrated Remote Console, and faster time to resolution with email-based proactive notifications. With this newly designed HP iLO Essentials license SMB customers now have the option of a server management package solely design and priced just right for their IT environments. HP iLO Essentials is available on all HP ProLiant Gen8 e-series making this an ideal solution for small business owners. For more information, see:

HP Integrated Lights-Out Advanced License a product option, providing smart remote server management without compromise. iLO Advanced unlocks the full set of remote administration functionality for all HP ProLiant servers by activating the full Virtual Keyboard Video and Mouse remote console, multiuser collaboration, console record and replay, GUI-based and scripted virtual media and virtual folders, and enhanced security and power management functionality. For more information, see:

The HP Matrix Operating Environment (Matrix OE) for ProLiant and Integrity servers is an integrated command center that helps you instantly adjust to dynamic business demands. This advanced infrastructure management software lets you reduce the cost of common data center tasks by up to 40 percent while keeping pace with your changing business.

http://www.hp.com/go/iLO/essentials

http://www.hp.com/go/insightcontrol

http://www.hp.com/go/iloadvance

The HP Matrix OE includes the automated provisioning, optimization, and recovery management capabilities for HP CloudSystem Matrix, the ideal platform for private cloud and Infrastructure as a Service (IaaS).

NOTE:

For more information, visit:

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http://www.hp.com/go/matrixoe

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QuickSpecs

Optional Features

HP ProLiant DL320e Generation 8 (Gen8)

High Performance Clusters

Storage Software

HP Cluster Platforms

HP HPC Interconnects

HP Insight Cluster Management Utility

Whether you need to solve a specific data protection, archiving, or storage command and control challenge, or deliver on strategic consolidation, compliance, or continuity initiatives, look no further than HP storage software. Our storage software helps you reduce costs, simplify storage infrastructure, protect vital assets and respond faster to business opportunities. Storage software that gets the job done:

HP Cluster Platforms are specifically engineered, factory-integrated largescale ProLiant clusters optimized for High Performance Computing, with a choice of servers, networks and software. Operating system options include specially priced offerings for Red Hat Enterprise Linux and SUSE Linux Enterprise Server, as well as Microsoft Windows HPC Server. A Cluster Platform Configurator simplifies ordering.

High Performance Computing (HPC) interconnect technologies are available for this server as part of the HP Cluster Platform portfolio. These high-speed InfiniBand and Gigabit interconnects are fully supported by HP when integrated within an HP cluster. Flexible, validated solutions can be defined with the help of configuration tools.

http://www.hp.com/techservers/clusters/ucp/index.html

HP Insight Cluster Management Utility (CMU) is an HP-licensed and HPsupported suite of tools that are used for lifecycle management of hyperscale clusters of Linux ProLiant systems. CMU includes software for the centralized provisioning, management and monitoring of nodes. CMU makes the administration of clusters user friendly, efficient, and effective.

http://www.hp.com/go/cmu

http://www.hp.com/go/clusters

Data Protection and Recovery Software

Whether you're a large enterprise or a smaller business, HP data protection and recovery software will cost-effectively protect you against disaster and ensure business continuity.

Data Archive and Migration Software

HP's storage software enables you to comply with data retention and retrieval requirements, improve application performance, and reduce costs by efficiently migrating infrequently accessed or less valuable data to lower cost storage.

Storage Resource Management Software (SRM)

HP's storage resource management software reduces operational costs and provides the command and control foundation you need to efficiently manage and visualize your physical and virtual environments.

Data Replication Software

HP offers array-based and host-based replication software for use in disaster recovery, testing, application development and reporting.

Storage Device Management Software

Maximize your investment in HP storage and networking with software that enables hardwarespecific configuration, performance tuning and connectivity management.

HP StoreVirtual VSA

With HP StoreVirtual VSA you can use the power of virtualization to turn a set of heterogeneous and disconnected physical disk drives in your servers and storage devices into a single pool of logical storage capacity.

NOTE:

For more information available Storage Software including QuickSpecs, please see:

www.hp.com/go/storage/software

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QuickSpecs

Optional Features

HP ProLiant DL320e Generation 8 (Gen8)

HP Insight Online

HP Proactive Insight experience

Factory Express Portfolio for Servers and Storage

HP Insight Online is a new addition to the HP Support Center for one stop, secure access to product and HP support information personalized to your IT environment. Insight Online can automatically display devices remotely monitored by HP Insight Remote Support. With Insight Online's easy navigation you can efficiently track your IT support contracts and device status from anywhere and at anytime.

www.hp.com/go/insightonline

Prevent problems with innovative, automated monitoring tools and proactive services. The HP Proactive Insight experience consist of using Insight Online, Insight Remote Support, and Proactive Care Support Service as one integrated solution. The Proactive Insight experience provides you with expert advice and personalized, cloud-based automated IT support, helping to prevent unplanned down time and solve problems quickly. For more information, visit:

HP Factory Express offers configuration, customization, integration and deployment services for HP servers and storage products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.

Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as well as individual factory services, such as image loading, asset tagging, and custom packaging. HP products supported through Factory Express include a wide array of servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000 servers as well as the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network switches.

www.hp.com/go/proactiveinsightexperience

HP Simple Configurator

For more information on Factory Express services for your specific server model please contact your sales representative or go to:

SCE is a guided self service tool to help sales and non technical people provide customers with initial configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in your existing ordering processes. If you require "custom" rack configuration or configuration for products not available in SCE, please contact HP's Customer Business Center or an Authorized Partner for assistance.

http://www.hp.com/products/configurator

http://www.hp.com/go/factory-express

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QuickSpecs

Service and Support

HP ProLiant DL320e Generation 8 (Gen8)

Service and Support

HP Technology Services for Industry Standard Servers and BladeSystem

Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who understands your increasingly complex business technology environment. That's why it makes sense to team up with the people who know HP infrastructure hardware and software best - the experienced professionals at HP Services.

What HP ProLiant and BladeSystem Services can do for you

HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift of base warranty. Foundation Care services deliver scalable support-packages for HP industry-standard servers and software. You can choose the type and level of service that is most suitable for their business needs. New to this portfolio is HP Collaborative Support. If you are running business critical environments, HP offers Proactive Care or Critical Advantage. These services help deliver high levels of application availability through proactive service management and advanced technical response

You can get the support you need by choosing from one of a number of service packaged solutions we have designed to address wider set of customer support needs.

HP Technology Services meets business challenges with services offered in three support recommendations Such support solutions enable customers to optimize technology operations, minimize risk and drive better business outcomes with easy-to-buy, easy-to-use scalable support recommendations for servers, storage, networking and software designed to meet your specific needs.

Optimized Care, Standard Care, and Basic Care

- available for each product group.

Optimized Care

All three service recommendations include support services from the broader portfolio of Foundation Care and Proactive Care services.

Optimized Care: Supports maintaining servers at optimum performance availability

HP ProLiant Server Hardware Installation

Provides for the basic hardware installation of HP branded servers, storage devices and networking options to assist you in bringing your new hardware into operation in a timely and professional manner

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf

HP Installation and Startup for Insight Control Software / HP SIM

Provides for the deployment and basic configuration of HP Insight Control or HP SIM (Systems Insight Manager) on HP ProLiant ML and DL series servers or HP BladeSystem servers

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-9972ENW.pdf

3-Year HP 24x7 4 hour Response, Proactive Care

Helps optimize your systems and delivers high levels of application availability through proactive service management and advanced technical response. A skilled Technical Manager will own your call and end to end until resolved, delivering a single point of contact for you. Helping you to resolve your hardware and software issues and minimizing downtime in your business critical environment.

Additional Services:

Factory Express, Education Services, Proactive Select - 30 Credit Package

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