HP Digital Pen 250 User guide
HP Digital Pen 250 User’s Guide
HP Forms Automation System 1.1
September 20, 2004
Contents
Chapter 1 Introducing the Digital Pen
Introduction......................................................................................................................... 6
About the Digital Pen ...........................................................................................................6
Operating Conditions......................................................................................................... 6
Pen Components ............................................................................................................... 7
Power LED ..................................................................................................................... 7
Memory LED .................................................................................................................. 8
Vibration System ............................................................................................................. 8
About the Digital Pen Download Software .............................................................................. 8
About Digital Forms .............................................................................................................9
Chapter 2 Getting Started
Before You Begin................................................................................................................. 12
Installing the Download Software........................................................................................... 12
Uninstalling the Download Software....................................................................................... 13
Connecting the Digital Pen .................................................................................................... 13
Charging the Digital Pen....................................................................................................... 14
Changing the Ink Cartridge................................................................................................... 14
Chapter 3 Using the Download Software
Viewing Pen Settings ............................................................................................................18
Configuring the Pen Software ................................................................................................ 19
Configuring the Pen Power-Off ............................................................................................. 19
Configuring the Download Process ....................................................................................... 20
Identifying a Pen................................................................................................................ 21
Configuring a Pen Password................................................................................................ 22
Changing a Password ..................................................................................................... 23
Clearing a Password ....................................................................................................... 23
About the User Info Tab ...................................................................................................... 23
About the Enterprise Services Tab ......................................................................................... 24
Setting Transaction Log Reports............................................................................................. 25
Downloading Data............................................................................................................... 26
About the Download Manager............................................................................................. 26
Downloading Data in the “Prompt for Download” Mode ........................................................... 26
Downloading Data in the “Auto-Start Download” Mode ............................................................ 27
Downloading Data in the “Do nothing” Mode......................................................................... 27
Downloading Data in the “Silent Download” Mode ................................................................. 28
Viewing the Transaction Log.................................................................................................. 28
Transaction Log Example..................................................................................................... 30
Successful Download....................................................................................................... 30
‘Failed’ Transaction ......................................................................................................... 31
Incomplete Transaction..................................................................................................... 32
Failure Due to Authorization Problems ................................................................................. 33
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Contents
Chapter 4 Troubleshooting
Checking the Pen................................................................................................................. 36
Checking the Cradle ............................................................................................................ 36
Checking the Pen Download Software .................................................................................... 36
Other Problems.................................................................................................................... 37
Resetting the Digital Pen .......................................................................................................37
The pen vibrates three times when a Send Box is checked......................................................... 37
The Transaction Log contains error messages .......................................................................... 37
The pen does not capture data............................................................................................. 37
Performing a Pen Reset ....................................................................................................... 37
Performing a Pen Master Reset ............................................................................................. 38
HP Digital Pen 250 User’s Guide4
1 Introducing the Digital
Pen
The HP Digital Pen 250 is part of the HP Forms Automation System. As you write on a
digital form, the information you write is recorded electronically and stored in the pen.
This enables you to fill out forms simply by writing on them. You can then download the
information from the pen so that it can be processed.
This chapter introduces the features of your digital pen and the download software that
you use with it.
Chapter 1 Introducing the Digital Pen
Introduction
This book is for users of the HP Digital Pen 250 and the related software. It provides the information you
need to set up and use your digital pen, and includes troubleshooting information for some common
problems.
It assumes you are familiar with using a PC.
About the Digital Pen
Your digital pen writes like an ordinary pen, but it also contains a camera. When you use the pen to
write on specially printed paper (known as digital paper), the camera records each pen stroke
electronically in the pen memory.
The pen memory can store the equivalent of 40 A4 pages of full text or recording data for up to 200
forms, whichever comes first.
The pen battery when fully charged provides power for 2 hours of continuous writing use, or for the
equivalent of about 25 pages of full text. If the pen is left on but unused, a full charge lasts 10 hours. If
the pen is turned off, a charge lasts approximately four weeks.
Operating Conditions
To keep the HP Digital Pen 250 in working order, treat it like any electronic device:
• Keep it away from sources of heat, such as the dashboard of a car on a hot day. Operating
conditions are from 0ºC to 40ºC (32ºF to 104ºF). Never place the pen in conditions that exceed
60ºC (140ºF).
• Avoid drops and shocks; for example, the pen will fail if repeatedly dropped on the floor.
• Keep it away from damp environments and avoid spillages and immersion.
• Keep it away from dirty and dusty environments, which could block the pen optical system.
The pen can be used in a wide range of light conditions. It has been tested up to a light intensity of 100
kLux, the equivalent of using the pen outside on a sunny day. The pen contains an infrared light source
and camera, so it can also be used in bad light conditions or even in complete darkness.
You should only charge the battery in temperatures between 5Cº to 40ºC (41ºF to 104ºF).
The warranty does not cover damage as a result of accident or misuse of the pen or cradle.
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Pen Components
The HP Digital Pen has the following elements (which are illustrated in the following figure):
1. Pen cap. Acts as the on/off switch for the pen.
2. Power and memory LEDs. Provide power and memory status information.
3. Reset button. Resets the pen. (See “Resetting the Digital Pen” on page 37 for more information.)
4. Cradle. Downloads handwritten documents from the pen to the computer and charges the pen.
5. Ink cartridge removal hole. Used to change the ink cartridge of the digital pen.
Chapter 1 Introducing the Digital Pen
1
2
3
4
5
Protect your HP Digital Pen 250 from theft or loss by attaching your pen with the ring attachment at the
end of the pen. Use the screws at the bottom of the cradle to secure to a desk, table, or stand it in kiosk
situations.
A space for a sticker on the pen's exterior identifies the pen owner and avoids confusion in situations
where several pens are used.
Power LED
The power LED shows you the charge level of the battery. When you power on the pen (by removing the
cap), the power LED flashes rapidly and then becomes a color indicating the battery charge level:
Icon Battery Charge Level
green over 50%
amber 30-50%
red 10-30%
flashing red under 10%: pen will shut down
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Chapter 1 Introducing the Digital Pen
If the battery charge level falls below 10%, the pen shuts down automatically. This ensures that there is
sufficient battery power to preserve the information stored in the pen memory until the pen is charged
and the information downloaded, so no data is lost. A pen in this state retains information for up to two
years.
When the digital pen is writing on a digital form and capturing data, the power LED is bright green.
When the pen is in the cradle, the power LED flashes during battery charging and green when the
battery is fully charged.
Memory LED
The memory LED shows the amount of memory available for storing strokes and completed forms.
Note: The pen cannot store more than 200 completed forms. If this limit is reached, you will not be
able to tick the Send Box on any more forms and the pen will vibrate 3 times if you try to do
so.
When you power on the pen (by removing the cap), the memory LED flashes rapidly and then becomes
green, amber, or red according to how much memory is available or how many forms can be filled (up
to 200):
Icon Memory Available
green More that 50%
amber 30-50%
red 1-30%
flashing red No memory left
When the digital pen is writing on a digital form and capturing data, the memory LED is brighter.
When the pen is in the cradle, the memory LED is lit unless a data download is in progress, in which
case it flashes.
Vibration System
The digital pen contains a vibration system that gives you feedback as you use it. In normal use, it
vibrates once when you power up the pen and twice when you check the Send Box on a digital form. If
the pen vibrates at any other time, this indicates one of the following errors:
• The battery charge level is below 10%. The pen is about to shut down automatically to preserve the
information stored. Dock the pen so that it charges.
• The pen strokes memory is full. Dock the pen and download the stored information to free up
memory space.
• The pen cannot capture data because the form is badly printed.
• The pen cannot capture data because of black lines, text or graphics on the form.
About the Digital Pen Download Software
The Digital Pen Download Software is delivered as part of the HP Forms Automation System and is used
to download information captured with an HP Digital Pen 250 so that it can be processed. The
Download Software allows you to control how information is downloaded from your digital pen through
HP Digital Pen 250 User’s Guide8
your computer, to view the download status in the transaction log, and to clear the pen memory after a
successful download. It also lets you modify settings that are saved in the pen, such as a name
identifying the pen or a password.
About Digital Forms
A digital form is a printed paper form that has a special pattern that enables your digital pen to record
the information you write on the form with your digital pen. A digital form can contain items to select,
spaces for you to write in, either in block capitals or in ordinary handwriting, and areas for drawings or
sketches. Digital forms can be several pages long, and every digital form contains a Send Box.
When you write on a digital form the pen records the pen strokes. When you have finished filling out a
form, tick the Send Box. This indicates to the digital pen that the next time it is docked the information
from the form should be downloaded and processed.
Chapter 1 Introducing the Digital Pen
HP Digital Pen 250 User’s Guide 9
Chapter 1 Introducing the Digital Pen
HP Digital Pen 250 User’s Guide10
2 Getting Started
This chapter explains how to prepare your digital pen and the Download Software for
use. It describes how to install the Digital Pen Download Software and the pen
hardware.
Chapter 2 Getting Started
Before You Begin
Caution: You must install the Download Software before physically connecting the digital pen and
cradle. This will ensure that the correct pen driver is installed. If the Download Software is
not installed and you connect the cradle, you will see a “found new hardware” popup.
Close the popup and continue as described below.
You must have the following software on your PC:
• Microsoft Windows 2000 Professional (SP4) or Microsoft Windows XP Professional (SP1 or SP2).
• Microsoft .NET Framework 1.1. If this is not already installed, the files are available with the
Download Software installation files or can be downloaded from http://www.microsoft.com/net.
Refer to the readme file supplied with the software for any last-minute installation requirements and
notes.
Installing the Download Software
In some cases, the system administrator installs this software for users. If the system administrator asks
you to install the software, make sure that you know the Service Controller URL before you begin. The
Service Controller is the central database that controls the HP Forms Automation System. The system
administrator will give you this information.
Note: If you are using the Discovery Kit, the Download Software is installed and configured
automatically.
To install the Download Software, complete the following steps:
1. Double click setup.exe. After a Welcome screen, the following window will be displayed.
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