HP Designjet 10000s User Manual
HP Designjet 10000s Printer series
User's Guide
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Table of contents
1 Introduction
Using this guide .................................................................................................................................. 2
Introduction ................................................................................................................. 2
How do I … ................................................................................................................. 2
The problem is … ....................................................................................................... 2
Tell me about … ......................................................................................................... 2
Index ........................................................................................................................... 2
The printer's main components .......................................................................................................... 2
Front view ................................................................................................................... 3
Rear view .................................................................................................................... 4
The heaters ................................................................................................................ 5
The printer's front panel ..................................................................................................................... 5
Front panel controls and indicators ............................................................................ 6
Using the front panel .................................................................................................. 7
Main scroller controls ......................................................................................................................... 9
Media feed side control panel ..................................................................................... 9
Take-up side control panel ......................................................................................... 9
Foot switches ............................................................................................................ 10
The printer's heaters ........................................................................................................................ 12
The heater's front panel ............................................................................................ 12
Defining heater parameters ...................................................................................... 12
Connect to a computer ..................................................................................................................... 13
Choose the system configuration ............................................................................. 13
Connection procedure .............................................................................................. 13
Turn the power on/off ....................................................................................................................... 14
Turn on the printer .................................................................................................... 15
Turn on the heater .................................................................................................... 16
Turn the power off .................................................................................................... 17
Turn off the printer ............................................................................ 17
Turn off the heaters ........................................................................... 18
Replace an ink cartridge .................................................................................................................. 18
Print Modes ...................................................................................................................................... 21
Safety precautions ........................................................................................................................... 22
General warnings ..................................................................................................... 22
General cautions ...................................................................................................... 23
Handling precautions ....................................................................................................................... 25
Power supply ............................................................................................................ 25
Printer ....................................................................................................................... 25
Regular inspection and maintenance ....................................................................... 25
Consumables ............................................................................................................ 25
ENWW iii
2 How do I perform basic media operations?
Install a media roll in the printer using the main scroller .................................................................. 28
Install a media roll in the printer using the sub-scroller .................................................................... 42
Use the take-up reel ......................................................................................................................... 49
Use the media edge guards ............................................................................................................. 57
Tension bars .................................................................................................................................... 58
Feed side tension bar assembly ............................................................................... 59
Take-up side assembly method ................................................................................ 59
Use media tube flanges ................................................................................................................... 60
Install the media tube flanges ................................................................................... 61
Change the printhead height ............................................................................................................ 64
Remove a media roll from the printer ............................................................................................... 66
Load cut sheet .................................................................................................................................. 68
Perform a manual media feed .......................................................................................................... 71
Use manual nesting ......................................................................................................................... 72
Increase/reduce pressure on media ................................................................................................. 76
Pause or cancel print jobs ................................................................................................................ 77
Offset media loading using the main scroller ................................................................................... 78
3 How do I use dual media rolls?
Install dual media rolls on separate scrollers ................................................................................... 95
Install dual media rolls on the main scroller ................................................................................... 108
Use the take-up reel (dual media rolls) .......................................................................................... 116
Dual media rolls take-up method 1 ......................................................................... 116
Dual media rolls take-up method 2 ......................................................................... 119
Dual media rolls take-up method 3 ......................................................................... 122
Dual media rolls take-up method 4 ......................................................................... 125
Adjust the back tension of the sub-scroller .................................................................................... 125
Remove dual rolls media edge guards for full width media printing ............................................... 127
4 How do I perform double-sided printing
Printing on the back of the media after rewinding .......................................................................... 131
Printing on the back of the media from the feed side (after relocating from take-up side) ............. 138
Printing on the back of the media from the take-up reel (without relocating from take-up
side) ............................................................................................................................................... 145
5 How do I print with a liner
Double sided printing with a liner ................................................................................................... 154
Print on mesh tarpaulin (without dedicated liner) ........................................................................... 167
Use the special edge guards for use with a liner ........................................................................... 178
Use the liner separator bar ............................................................................................................. 183
Install the separator bar support assembly ............................................................. 184
Install the separator bar .......................................................................................... 186
6 How do I maintain the printer?
Regular maintenance guide ........................................................................................................... 189
Daily printhead maintenance .......................................................................................................... 190
Wiper blade and sponge cleaning .......................................................................... 191
Capping unit cleaning ............................................................................................. 196
iv ENWW
Prepare for extended power down (two to four weeks) .................................................................. 198
Ink system storage ................................................................................................. 199
When returning to the printer after being switched off for an extended period (less than two
weeks) ............................................................................................................................................ 202
Clean ink system .................................................................................................... 202
Charge the ink system ................................................................................................................... 206
Clean the exterior of the printer ...................................................................................................... 206
Clean the rear cover and media feed ............................................................................................. 206
Clean the platen ............................................................................................................................. 207
Carriage cleaning ........................................................................................................................... 209
Replace the waste ink bottle .......................................................................................................... 210
Normal printhead recovery ............................................................................................................. 213
IQ print ........................................................................................................................................... 213
7 How do I get the best image quality?
Print the Image Quality print ........................................................................................................... 216
Interpret the image quality print ...................................................................................................... 218
Manage media types ...................................................................................................................... 219
Copy a media type to create a new one ................................................................. 219
Create a new media type ........................................................................................ 220
Modify media type settings ..................................................................................... 221
Delete a media type ................................................................................................ 222
Calibrate the printer ........................................................................................................................ 223
Calibrate media advance ........................................................................................ 223
Perform printhead position adjustment ................................................................... 225
Back feed adjustment print ..................................................................................... 227
Back feed adjustment while printing ............................................................................................... 228
Adjust heater and print mode settings ............................................................................................ 229
8 The problem is… (troubleshooting topics)
The problem is… (checklist) ........................................................................................................... 234
A printhead crash ........................................................................................................................... 235
Ink cartridge is not installed ............................................................................................................ 238
Ink cartridge is not detected ........................................................................................................... 238
Ink cartridge is near expiry date ..................................................................................................... 238
Ink cartridge has passed its expiry date ......................................................................................... 239
An error message ........................................................................................................................... 239
Service errors ......................................................................................................... 239
POC error messages ...................................................................... 240
Engine error messages ................................................................... 240
System error messages .................................................................. 240
Operator error messages ....................................................................................... 240
Ink cartridge .................................................................................... 240
Waste ink bottle is not installed ....................................................... 242
Waste ink bottle is full ..................................................................... 242
Media crash .................................................................................... 242
Media .............................................................................................. 242
Other messages .............................................................................. 243
The ink LED flashes ................................................ 242
Error LED is flashing ............................................... 243
ENWW v
An abnormal sound ........................................................................................................................ 244
9 The problem is print quality
10 Tell me about… (basic knowledge topics)
Operating conditions ...................................................................................................................... 248
Installation space .................................................................................................... 248
Environmental conditions ....................................................................................... 248
Operating temperature and humidity levels .................................... 248
Places where the printer must not be installed ............................... 249
The power supply ........................................................................................................................... 249
Power .................................................................................................................... 249
Dryer ....................................................................................................................... 250
Exhaust attachment ................................................................................................ 250
Front panel messages and printer state ......................................................................................... 250
Messages on the front panel .................................................................................. 250
Initialization display ......................................................................... 250
Online state (idle mode) display ...................................................... 251
Online state (print mode) display .................................................... 251
Online state (print pause mode) display ......................................... 251
Online state (print information mode) display ................................. 252
Offline (menu mode) display ........................................................... 252
Shutdown state display ................................................................... 253
11 Tell me about media
Storing media ................................................................................................................................. 255
Disposing of media ......................................................................................................................... 255
Using media ................................................................................................................................... 256
Handling prints ............................................................................................................................... 256
Other precautions ........................................................................................................................... 256
12 Tell me about the ink system
Ink cartridges .................................................................................................................................. 257
Replacing an ink cartridge .............................................................................................................. 259
Ink cartridge storage and disposal ................................................................................................. 260
HP 790 Waste Ink Bottle ................................................................................................................ 261
Precautions for handling the waste ink bottle ......................................................... 261
HP 790 Cap Cleaning Kit ............................................................................................................... 261
HP 790 Wiper Cleaning Liquid Kit .................................................................................................. 262
HP 790 Ink System Storage Kit ...................................................................................................... 262
HP 790 Ink System Cleaning Kit .................................................................................................... 262
Print stop and resume ............................................. 251
Print cancel (end) .................................................... 251
13 Tell me about waste management
General recommendations ............................................................................................................. 266
14 Tell me about front panel menus
vi ENWW
Menu operations ............................................................................................................................ 270
Menu structure ........................................................................................................ 270
Making front panel selections and settings ..................................... 270
To define a setting ................................................... 270
To define a value ..................................................... 271
Character list ........................................................... 272
The INK menu & messages ........................................................................................................... 273
Replacing an empty ink cartridge ........................................................................... 273
Replacing ink cartridges during printing ................................................................. 273
The ink cover is open ...................................................................... 273
The ink cartridge is empty ............................................................... 274
The MEDIA menu ........................................................................................................................... 274
The MEDIA REG menu .................................................................................................................. 275
Selecting a media type number (SELECT MEDIA) ................................................ 276
Setting a media type name (RENAME MEDIA) ...................................................... 276
Media advance value (MEDIA ADV VALUE) .......................................................... 276
Manufacturing default media advance value (MFNG VAL) .................................... 276
Dry time value (DRY TIME VALUE) ....................................................................... 277
Print mode setting (PRINT MODE) ......................................................................... 277
Print direction setting (PRINT DIRECTION) ........................................................... 277
Use media edge guard (USE EDGE GUARD) ....................................................... 278
Media advance mode (MEDIA ADV MODE) .......................................................... 278
Leading edge mode (LEADING EDGE) ................................................................. 278
Vacuum level setting (VACUUM LEVEL) ............................................................... 279
Initial temperature setting for the front heater (FRONT HEATER T) ...................... 279
Initial temperature setting for the print heater (PRINT HEATER T) ........................ 280
Initial temperature setting for the rear heater (REAR HEATER T) ......................... 280
Color stripe setting (COLOR STRIPE) ................................................................... 281
Printhead firing mode setting (IMAGE GRADIENT) ............................................... 281
Printhead height setting (PH HEIGHT VAL) ........................................................... 282
Bidirectional print position (Left) adjustment (YY BIDIR DEF(L)) ........................... 282
Bidirectional print position (Right) adjustment (YY BIDIR DEF(R)) ........................ 282
Bidirectional print position (Left) adjustment (YY BIDIR F.D (L)) ............................ 282
Bidirectional print position (Right) adjustment (YY BIDIR F.D (R)) ......................... 283
Printhead cleaning mode (PH CLEANING) ............................................................ 283
Media back feed adjustment (BACK ADJUST VAL) ............................................... 284
Media advance preference (ADVANCE PREF) ...................................................... 284
Print mode preference (PRINT MODE PREF) ....................................................... 284
Heater preference (HEATER PREF) ...................................................................... 285
Media width detection (WIDTH DETECTION) ........................................................ 285
Media width (MEDIA WIDTH) ................................................................................. 285
Liner width (LINER WIDTH) ................................................................................... 285
Unstick mode (UNSTICK MODE) ........................................................................... 286
Printhead rest period (PH REST PERIOD) ............................................................ 286
Printhead rest time (PH REST TIME) ..................................................................... 286
Printhead temperature rest (PH TEMP REST) ....................................................... 286
Deleting a media type (DELETE MEDIA) ............................................................... 287
Copying a media type (COPY MEDIA) ................................................................... 287
Pasting a media type (PASTE MEDIA) .................................................................. 287
Default values for media types ............................................................................... 288
ENWW vii
Media advance calibration ............................................................................................................. 289
Media advance calibration print .............................................................................. 289
Media advance adjustment print ............................................................................. 290
Back feed adjustment print ..................................................................................... 290
Media back feed adjustment value ......................................................................... 290
The PH. MAIN menu ...................................................................................................................... 291
Ink system optimization (INK SYS OPT) ................................................................ 291
Cap cleaning (CAP CLEANING) ............................................................................ 292
Wiper cleaning (WIPER CLEANING) ..................................................................... 292
Washing with printheads (WASH PRINTHEADS) .................................................. 292
Printhead height (PH HEIGHT ADJ) ....................................................................... 292
Ink (INK WASTE) .................................................................................................... 293
The PH RECOVERY menu ............................................................................................................ 293
The FEED menu ............................................................................................................................ 293
The PRINTER menu ...................................................................................................................... 294
Configuration print (CONFIG PRINT) ..................................................................... 294
Error log information print (ERROR LOG PRINT) .................................................. 294
History print (HISTORY PRINT) ............................................................................. 294
The ADJUST menu ........................................................................................................................ 295
Adjustment pattern print (TEST PRINTS) ............................................................... 295
Printhead nozzle position adjustment (#YY PH ROW VAL) ................................... 295
Printhead position adjustment (#YY PH TO PH VAL) ............................................ 295
Bidirectional print position (Left) adjustment (YY BIDIR DEF(L)) ........................... 296
Bidirectional print position (Right) adjustment (YY BIDIR DEF(R)) ........................ 296
Bidirectional print position (Left) adjustment (YY BIDIR F.D (L)) ............................ 296
Bidirectional print position (Right) adjustment (YY BIDIR F.D (R)) ......................... 297
The SETUP menu .......................................................................................................................... 297
Language for front panel (LANGUAGE) ................................................................. 297
Acoustic warning (BEEP) ....................................................................................... 297
End of ink acoustic warning (END OF INK BEEP) ................................................. 297
BOOT version display (BOOT VERSION) .............................................................. 298
F/W version display (F/W VERSION) ..................................................................... 298
Main PCA version display (MAIN PCA VER) ......................................................... 298
ICB board version display (CARRIAGE PCA) ........................................................ 298
ASIC version display (ASIC VER) .......................................................................... 298
Heater H/W version display (HEATER HW VER) ................................................... 299
Heater F/W version display (HEATER FW VER) ................................................... 299
HEB board H/W version (HEB Version) ................................................................. 299
USB address (USB ADDRESS) ............................................................................. 299
USB speed (USB SPEED) ..................................................................................... 299
Factory default setting (FACTORY DEFAULT) ...................................................... 300
15 Tell me about the heaters
The heaters .................................................................................................................................... 301
Heater temperature settings ........................................................................................................... 302
Heater preset temperature by medium ................................................................... 303
Flow of heater temperature setting ......................................................................... 304
Temperature control ............................................................................................... 304
Maintaining the preset temperature ................................................ 304
Maintaining the standby temperature .............................................. 305
viii ENWW
The heater front panel ............................................................................................ 305
Turning off the heaters .................................................................... 305
Display in normal mode .................................................................. 305
Display — heater on ....................................................................... 306
Display — heater off ....................................................................... 306
Display — heater AC power is turned off ........................................ 306
Heater parameter setup mode ................................................................................ 306
Setup items and parameters ........................................................... 306
Heater error messages .................................................................................................................. 307
16 Tell me about printer specifications
Specifications ................................................................................................................................. 310
Ecological specifications ................................................................................................................ 311
17 Tell me about ordering supplies and accessories
Ordering supplies ........................................................................................................................... 314
Ordering media .............................................................................................................................. 314
Ordering accessories ..................................................................................................................... 315
18 Tell me about getting help
HP Customer Care ......................................................................................................................... 317
HP Designjet Online ....................................................................................................................... 318
Index ...................................................................................................................................................................... 319
ENWW ix
x ENWW
1 Introduction
Using this guide
●
The printer's main components
●
The printer's front panel
●
Main scroller controls
●
The printer's heaters
●
Connect to a computer
●
Turn the power on/off
●
Replace an ink cartridge
●
Print Modes
●
Safety precautions
●
Handling precautions
●
Introduction
ENWW 1
Using this guide
Introduction
Using your printer is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
How do I …
These chapters help you to carry out various procedures such as loading media or changing an ink
cartridge. Many of these procedures are illustrated with drawings.
The problem is …
These chapters help you to solve problems that may occur while printing.
Tell me about …
These chapters contain reference information, including the specifications of the printer, and the part
numbers of media types, ink supplies, and other accessories.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
The printer's main components
The following front and rear views of the printer show the main components.
2 Chapter 1 Introduction ENWW
Front view
1. Media Load Lever
2. Printer front panel
3. Right ink supply station
4. Foot switch connection
5. Media winding direction switch
6. Media rewind switch (white)
7. Media advance switch (black)
8. Main scroller
9. Tension bar
10. Tension bar guide
11. Caster wheel
12. Left ink supply station
13. Heater front panel
14. Media pressure lever
15. Sub-scroller
Introduction
ENWW The printer's main components 3
Introduction
Rear view
1. Rear cover
2. Media outlet
3. Wiper cover
4. Printer Online — Cancel keys
5. Heater on/off switch
6. Heater power socket
7. Main scroller (take-up reel)
8. USB port
9. Foot switch connector
10. Media winding direction switch
11. Media rewind switch (white)
12. Media advance switch (black)
13. Waste ink bottle
14. Cap cover
15. Carriage Shield
16. Brush
4 Chapter 1 Introduction ENWW
17. Printhead height lever
18. Printer power socket
19. Printer power on/off switch
The heaters
The printer includes three heaters for fixing and stabilizing the printed image on the media. Each heater is
controlled separately.
1. Printhead
2. Rear heater (dries the ink and stabilizes the printed image)
3. Print heater (fixes the ink on to the media)
4. Front heater (preheats the media)
5. Tension bar
6. Main scroller
7. Media
Introduction
WARNING! Do not touch heater surfaces in the paper path. This may cause burns.
The printer's front panel
This section describes the various controls and indicators provided on the printer's front panel and how to
use them to control basic printer functions.
ENWW The printer's front panel 5
Introduction
Front panel controls and indicators
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following
important functions:
It must be used to perform certain operations, such as loading and unloading media.
●
It can display up-to-date information about the status of the printer, the ink cartridges, the media, etc.
●
It can provide guidance when using the printer.
●
It displays warning and error messages when appropriate.
●
It can be used to change the values of printer settings, consequently changing the operation of the
●
printer.
The front panel has the following components:
1. Audio warning beeper.
2. The keys to set printer functions.
The Online key switches the printer online or offline and provides access to the front panel menu
●
groups.
The Shift key is used to switch between the menu groups.
●
The Cancel key cancels an input parameter.
●
The OK key selects a menu or confirms a parameter.
●
The four arrow keys select a menu or select menu options (selection, number up/down).
●
3. The LEDs light, flash, or turn off to indicate the status of the printer.
A. The green Data LED shows the data reception state.
Flashing: print commands are being received from the computer
●
Off: nothing is being received from the computer
●
6 Chapter 1 Introduction ENWW
B. The orange Error LED indicates whether an error has occurred.
On: an error has occurred
●
Flashing: warning state (take-up reel time-out error)
●
Off: normal (no error has occurred)
●
C. The green Ink LED shows the status of the ink cartridges.
On: all ink cartridges are present
●
Flashing: ink is running out in at least one cartridge
●
Off: no ink (ink has run out in at least one cartridge)
●
D. The green Media LED shows whether media is loaded.
On: media is loaded (roll or cut sheet)
●
Off: no media is loaded
●
4. The power key turns the printer on and off.
5. The LCD displays information and menus.
6. The green Online LED indicates whether the printer is online.
On: online
●
Flashing: online pause mode
●
Off: offline
●
Using the front panel
To enable menu operations:
1. Enter the offline mode by pressing the Online key.
2. When the printer enters the offline mode, a menu group screen is displayed.
Introduction
Menu group selection:
Select a menu group using the
●
ENWW The printer's front panel 7
, , , and keys.
Introduction
Switch between menu group screens with the Shift key.
●
To access a menu, use the arrow key that corresponds to the menu group you want to access.
To switch to the next menu group, press Shift.
To switch to the next menu group, press Shift.
If you select a menu in the menu groups, you will then be able to select an option or submenu:
and keys: change between menus at the same level.
●
key: return to menu group selection.
●
OK key: select a submenu or option so that parameters can be changed.
●
Setting or changing parameters:
and keys: switch between parameters, or increase or decrease a selected value.
●
and keys: change the digit you need to modify when entering a value.
●
Setting a parameter or canceling:
OK key: sets a parameter.
●
Cancel key: cancels an input parameter value and returns to the submenu/option selection.
●
8 Chapter 1 Introduction ENWW
Main scroller controls
This section describes the controls provided for the feed and take-up side scroller drive units and the
associated remote foot switches.
Media feed side control panel
NOTE Media advance and rewind always refers to the media travel through the media path
from the feed side to the take-up side of the printer and NOT to the media advance or rewind on
the actual main scrollers.
The media feed controls are located on the control panel next to the main scroller drive unit at the feed side
of the printer. This control panel provides the necessary switches to control the manual advance or rewind
of media through the media path (from the feed side to take-up side of the printer). It also provides and
method of selecting which side of the main scroller to wind the media (inside or outside).
Main scroller drive controls:
1. The white two-position media winding direction switch (1) which is used to select which side of the
main scroller to wind the media on (inside or outside).
2. The black media advance push switch (2), which is used to feed media from the main scroller through
the print path (from the feed side to take-up side of the printer) in the direction set with the winding
direction switch (1). The same operation can also be controlled using the black button on the foot
switch connected at the feed side of the printer.
3. The white media rewind push switch (3), which is used to rewind media to the main scroller through
the print path (from the feed side to take-up side of the printer) back onto the main scroller. The same
operation can also be controlled using the black button on the foot switch connected to the feed side
of the printer.
Introduction
Take-up side control panel
NOTE Media advance and rewind always refers to the media travel through the media path
from the feed side to the take-up side of the printer and NOT to the media advance or rewind on
the actual main scrollers.
ENWW Main scroller controls 9
Introduction
The media take-up controls are located on the control panel next to the main scroller (take-up reel) drive
unit at the take-up side of the printer. This control panel provides the necessary switches to control the
manual advance or rewind of media through the media path (from the feed side to take-up side of the
printer). It also provides the method of selecting which side of the main scroller (for take-up) to wind the
media (inside or outside).
Scroller drive controls:
1. The white media rewind push switch (1), which is used to rewind media from the main scroller (take-
up reel) through the print path (from the feed side to take-up side of the printer) in the direction set
with the winding direction switch (3). The same operation can also be controlled using the black button
on the foot switch connected to the feed side of the printer
2. The black media advance push switch (2), which is used to feed media to the main scroller (take-up
reel) through the print path (from the feed side to take-up side of the printer). The same operation can
also be controlled using the black button on the foot switch connected at the feed side of the printer.
3. Three position media winding direction switch (3) which is used to disable the drive and to select which
side of the scroller to wind the media on (inside or outside).
Foot switches
The printer is equipped with two remote foot switches, one to control main scroller drive functions on the
feed side and the other to control the main scroller drive functions on the take-up side. Both foot switches
are identical and contain a black push switch (2) and a white push switch (1). These switches each have
exactly the same functions as their equivalent push switches on the control panels for the main feed and
take-up reel units.
10 Chapter 1 Introduction ENWW
Introduction
ENWW Main scroller controls 11
The printer's heaters
Introduction
This section describes how to control the printer's heaters used for drying the printed media.
The heater's front panel
The heater's front panel is located on the front of the printer, on the left-hand side. The heater front panel
displays the settings for the Front, Print, and Rear heaters. It can also be used to control the temperature
settings.
1. The display screen, at the top of the panel, shows the target temperature and the current temperature
of each heater.
2. The three On/Off switches turn the three heaters on or off. The three pairs of
to raise or lower the target temperatures of the respective heaters.
Defining heater parameters
1. On the heater front panel press the On/Off key, and the and keys at the same time to enter the
parameter setup mode.
or keys can be used
2. Select a setup parameter using the and keys on the heater front panel and press the On/Off key
on the heater front panel to modify the setup item displayed.
3. Use the
12 Chapter 1 Introduction ENWW
and keys to select the value and press the On/Off key to confirm.
NOTE If you have selected an incorrect setup value, you can press the On/Off key again
to cancel the setting and repeat from step 2.
4. To exit the parameter setup mode, scroll to the EXIT option and press the On/Off key to select YES.
5. Press the On/Off key on the heater front panel to confirm.
Connect to a computer
This section describes system configuration and cable connection procedures.
NOTE Before connecting or disconnecting the USB cable, turn the printer OFF.
Choose the system configuration
The following connections are possible.
1. Printer
2. USB interface
3. Printer server (RIP)
Connection procedure
CAUTION Make sure the USB cable is correctly routed to avoid contact with the media.
NOTE Before you connect the USB cable, you should ensure that the RIP is installed so that
the printer can be detected by your operating system. Refer to the instructions that came with
your RIP for installation instructions.
Introduction
ENWW Connect to a computer 13
Introduction
Connect a USB cable as follows:
1. Disconnect the USB cable (2) from the rear of your printer if it is already connected.
2. Turn the printer off at the front panel.
3. Power off the printer using the power switch at the rear.
4. Connect a USB cable (2) to the USB connector (1) at the rear of the printer.
5. Use the cable clamps (4) provided, to secure the USB cable (2) to either side, according to the location
of the computer relative to the printer.
6. Connect a USB cable to the USB connector on your computer (3).
7. Power on the printer using the power switch at the rear.
8. Turn the printer on at the front panel.
9. On your computer, select the printer.
Turn the power on/off
WARNING! Only use a 200-240 V AC power supply voltage.
Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
fire, and susceptibility to electromagnetic interference.
CAUTION Always hold the power cord by the plug when connecting and disconnecting from
the power outlet. Never pull on the cord because this may damage it and create risk of fire and
electric shock.
14 Chapter 1 Introduction ENWW
Turn on the printer
1. Turn off (position 0) the printer switch (1) on the rear of the printer, and plug one end of the supplied
power cable into the power socket (2) of the printer. Insert the other power plug of the cable into a
suitable electrical outlet.
WARNING! Avoid overloading the printer’s electrical outlet with multiple devices. Use only
the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
cord. A damaged power cord causes a risk of fire and electric shock. Replace a damaged
power cord with an HP-approved power cord.
2. Turn on (position 1) the printer switch (1) on the rear of the printer (left hand side viewed from the rear
of the printer).
3. Press the POWER ON/OFF key (1) on the front panel.
Introduction
ENWW Turn the power on/off 15
Introduction
4. When you press power on, the printer performs a power-on self-diagnostic test and the following
messages are displayed on the front panel.
(If a 64" paper roll is loaded).
NOTE Unless there is an emergency, only turn off the printer while PRINTER READY is
displayed on the front panel. Do not turn off the printer while INITIALIZING or PH
RECOVERY is displayed on the front panel to avoid ink drops and damage to the printhead.
5. When you turn the printer power on, the heater front panel display turns on. Turn on the heater power
on/off switch at the rear of the printer to use the heater.
When the heater power is off, the following message is displayed on the front panel.
Turn on the heater
Press the power switch (1) at the rear of the printer (right hand side viewed from the rear of the printer).
NOTE Use the heater switch at the rear of the printer only when turning the printer off completely
for removal, installation, or servicing.
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Turn the power off
Turn off the printer
WARNING! The printer has an internal clock which allows it to wash the printheads
automatically, flushing some ink through the printhead, which keeps the printheads in good
condition. This is done after the first 20 hours without printing and every 3 days. If the printer is
switched off for a long period, this process does not happen. If the ink does not flow through the
printheads from time to time, the ink will dry inside the nozzles, reaching a point where it is
impossible to recover them and the printhead will fail. This will mean an expensive printhead
replacement.
The printer power switch on the rear of the printer should be used only when the printer is turned
off to move it, to connect it to a computer, or to install or maintain printer parts.
CAUTION If you need to leave the printer unattended for any reason, ensure that the printer
is on, the ink cartridges are full, and the waste ink bottle is empty, so that automatic
maintenance (performed after the first 20 hours without printing and every 3 days) can be
completed successfully for the time you are not present. If needed, install new ink cartridges. The
ink cartridges that you replace can be reused when you return them to your printer, if they still
contain ink.
WARNING! Turn the printer off and unplug the power cable from the power outlet in any of the
following cases; when placing your hands inside the printer, if there is smoke or an unusual smell
coming from the printer, if the printer is making an unusual noise not heard during normal
operation, a piece of metal or a liquid (not part of cleaning and maintenance routines) touches
internal parts of the printer, during an electrical (thunder/lightning) storm, during a power failure.
CAUTION Always hold the power cord by the plug when connecting and disconnecting it from
the power outlet. Never pull on the cord because this may damage it and create risk of fire and
electric shock.
Introduction
Turn off the power by pressing the power on/off key on the front panel for a couple of seconds.
The front panel displays the message above to indicate that a shutdown process is in progress. After the
process ends, the power is turned off.
If you intend to turn the printer off for a short time, you can avoid the printhead wash operation by pressing
the power on/off key while pressing the Cancel key.
The printhead wash operation is always recommended.
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Introduction
CAUTION The printer power switch at the rear of the printer should only be used when the
printer is turned off to move it, connect it to a computer, or to install or maintain printer parts.
Turn off the power on/off switch, wait for at least ten seconds, then turn it on again.
The printer washes the printheads 20 hours after the last printing process and every 3 days. We
recommend that the printer power is always left on.
Turn off the heaters
Turn off the heaters by pressing the On/Off keys on the heater front panel.
Under normal conditions of use, you do not need to turn off the heaters using the heater power switch
(1) on the rear of the printer.
NOTE Use the heater switch at the rear of the printer only when turning the printer off completely
for removal, installation, or servicing.
Replace an ink cartridge
CAUTION Always use genuine HP ink cartridges. These have been designed for high-quality
imaging performance and reliable printer operation. Using non-HP inks may cause poor print
quality, printer malfunction, or printer failure. The hazard characteristics of different solvent inks
can vary widely. HP has not conducted product safety testing for non-HP inks with this printer
and is not responsible for any loss or damage that may result if non-HP inks are used.
HP ink cartridges must be installed before the “Install By” date printed on the cartridge. Use of
the ink cartridge 3 months beyond the “Install By” date may cause deterioration in print quality or
a printer malfunction.
NOTE
If an ink cartridge cannot be inserted, check that the color matches the slot. A mechanical key
prevents an ink cartridge from being inserted into the wrong slot.
Do not shake ink cartridges before inserting into the printer.
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The front panel will advise you when you need to change an ink cartridge.
XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan)
XX: Ink name (C: Cyan M: Magenta Y: Yellow)
NOTE The printer will continue to print while you are replacing an ink cartridge.
To replace an empty ink cartridge:
1. Press the clip (1) to open the ink cover (2).
Introduction
ENWW Replace an ink cartridge 19
Introduction
2. Remove an ink cartridge (1) from the printer.
3. Insert a new ink cartridge (1) into the printer.
4. Close the ink cover (1).
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