HP Designjet 10000s service manual part 2

Parts and Diagrams7

Right Hand Covers 7-2
Left Hand Covers 7-4
Center Covers 7-6
Electronics Module 7-8
Control Panels 7-10
Carriage Assembly 7-12
Scan-Axis Assemblies 7-14
Paper Path Assemblies 7-16
Media Entry Assemblies 7-18
Take-Up-Reel Assemblies 7-20
Capping Assemblies 7-22
Wiping Assemblies 7-24
Ink Supply and Subtank Tubes 7-26
Ink Supply and Subtank Assemblies 7-28
Printer Stand and Waste Bottle 7-30
Media Feed and TUR Sensors 7-32
Accessories 7-34
Service Tools 7-36

7

HP Designjet 10000s Series Printer Service Manual

7-1

Parts and Diagrams

Right Hand Covers

Right Hand Covers

Reference

on

Drawing

1 Q6665-60011 2 Top Side Cover

2 Q6693-60003 2 Upper Side Cover

3 Q6665-60008 2

4 Q6665-60005 1 Capping Door

5 Q6665-60006 1 Lower Capping Cover

6 Q6693-60004 1 Right Subtank Cover

7 Q6665-60014 1

8 Q6665-60016 4 Side Ink Cartridge Cover

9Q6693-600071Right Rear Ink Cartridge Cover

10 Q6665-60091 1 Plastic Exhaust Attachment

HP Part Number Quantity Description/Comments

Lower Side Cover (includes both the left
(wiping) and right (capping) Lower Side
Cover)

Right Ink Cartridge Door (contains the
hinges)

7-2

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

9

5

4

8

3

2

7

1

10

7

6

Figure 1: Right Hand Covers

HP Designjet 10000s Series Printer Service Manual

7-3

Parts and Diagrams

Left Hand Covers

Left Hand Covers

Reference

on

Drawing

1 Q6665-60011 2 Top Side Cover

2 Q6665-60007 2 Upper Side Cover

3 Q6665-60008 2

4 Q6693-60001 1 Wiping Door

5 Q6665-60003 1 Lower Wiping Cover

6 Q6693-60005 1 Left Subtank Cover

7 Q6665-60015 1 Left Ink Cartridge Door (contains the hinges)

8 Q6665-60016 4 Side Ink Cartridge Cover

9 Q6665-60081 1 Left Rear Ink Cartridge Cover

HP Part Number Quantity Description/Comments

Lower Side Cover (includes both the left
(wiping) and right (capping) Lower Side
Cover

7-4

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

7

6

7

8

3

2

1

4

9

5

Figure 2: Left Hand Covers

HP Designjet 10000s Series Printer Service Manual

7-5

Parts and Diagrams

Center Covers

Center Covers

Reference

on

Drawing

1 Q6693-60006 1 Rear Cover ***

2Q6693-600021Top Cover ***

3 Q6693-60011 1 Electronics Module Cover ***

4 Q6665-60021 1 Firmware Access Cover

HP Part Number Quantity Description/Comments

*** These parts are contained in boxes that measure at least 3 meters, so

should be dispatched directly from the parts stock to the customer.

7-6

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

1

2

3

4

Figure 3: Center Covers

HP Designjet 10000s Series Printer Service Manual

7-7

Parts and Diagrams

Electronics Module

Electronics Module

Reference

on

Drawing

1 Q6693-60010 1 Power Supply Unit

2 Q6665-60017 1 NVRAM

3Q6693-600081

4 Q6665-60019 1 Head Relay Board

5 Q6693-60009 1

6 Q6693-60031 1 Add-on (HEB2) Control PCA

7 Q6693-60032 1 Switching Power Supply

HP Part Number Quantity Description/Comments

Main PCA (includes NVRAM, part #
Q6665-60017)

Heater Relay Assembly (includes the metal
support tray and the AC2 Power Connector)

7-8

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

1

3

4

6

2

7

5

Figure 4: Electronics Module

HP Designjet 10000s Series Printer Service Manual

7-9

Parts and Diagrams

Control Panels

Control Panels

Reference

on

Drawing

1Q6665-600271Front Panel

2 Q6665-60025 1 Heater Panel

HP Part Number Quantity Description/Comments

7-10

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

1

2

Figure 5: Control Panels

HP Designjet 10000s Series Printer Service Manual

7-11

Parts and Diagrams

Carriage Assembly

Carriage Assembly

Reference

on

Drawing

1 Q6665-60052 2 Printhead Cooling Fan (includes two fans)

2 Q6665-60048 1 Carriage PCA

3 Q6665-60001 6

4 Q6665-60047 6

5 Q6665-60049 1 Encoder Sensor

6 Q6665-60050 1 Line Sensor

7Q6693-600216

8 Q6693-60018 1 Encoder Strip

9Q6665-600261

10 Q6693-60039 1 Discharge Brush

HP Part Number Quantity Description/Comments

Printhead (does not include the Printhead
Connector Assembly)

Printhead Connector Assembly (comes in a
kit of 3 Cables - one for the left hand
Printhead, one for the Center Printhead and
one for the right hand Printhead).

Air Damper Kit (includes six Air Dampers,
tubes going to the Printheads and 1 tie
wrap to secure the Light Cyan tube)

Carriage Home Position Sensor (this Sensor
is also the same as the Media Lever Sensor)

7-12

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

3

4

1

10

6

5

8

2

7

9

Figure 6: Carriage Assembly

HP Designjet 10000s Series Printer Service Manual

7-13

Parts and Diagrams

Scan-Axis Assemblies

Scan-Axis Assemblies

Reference

on

Drawing

1 Q6693-60020 1

2 Q6693-60019 1 Belt

3 Q6665-60045 1 Tension Pulley

4 Q6665-60043 1 Drive Pulley (includes the Black Rubber Belt)

5 Q6665-60044 1 Scan-Axis Motor Assembly

6Q6665-600921Media-Axis Motor Belt

HP Part Number Quantity Description/Comments

Trailing Cable Assembly (includes four pre­folded cables)

7-14

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

3

1

5

2

4

6

Figure 7: Scan-Axis Assemblies

HP Designjet 10000s Series Printer Service Manual

7-15

Parts and Diagrams

Paper Path Assemblies

Paper Path Assemblies

Reference

on

Drawing

1 Q6693-60013 1 Front Heater ***

2 Q6693-60012 1 Center Platen ** ***

3 Q6693-60014 1 Rear Heater ***

4Q6665-600305Vacuum Fan

5 Q6693-60016 1

6 Q6665-60028 2

7 Q6693-60017 40 Pinch Roller Kit

8 Q6693-60060 40 Pinch Roller Blade

9 Q6665-60033 2 Media Sensor (Front and Rear)

10 Q6665-60026 1

11 Q6693-60015 1 Front and Rear Net Kit

12 Q6665-60034 2 Lever Knob

13 Q6693-60038 1 Media Drive Roller ** ***

HP Part Number Quantity Description/Comments

Paper-Axis Motor (includes Belt, Gear,
Spring, Washer and Bearing)

Media Edge Guard (includes eight screws
and four small Guides)

Media Lever Sensor (this Sensor is also the
same as the Carriage Home Position Sensor)

** When ordering the Center Platen or the Media Drive Roller, you MUST
also order the Platen Flatness Adjustment Tools (Part Number Q6693-

60037). Also, due to the size and weight of the Center Platen and the
Media Drive Roller, two Customer Engineers are required when installing
these parts.

*** These parts are contained in boxes that measure at least 3 meters, so
should be dispatched directly from the parts stock to the customer.

7-16

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

6

13

11

5

3

2

9

10

6

7

8

4

9

Figure 8: Paper Path Assemblies

HP Designjet 10000s Series Printer Service Manual

11

1

12

7-17

Parts and Diagrams

Media Entry Assemblies

Media Entry Assemblies

Reference

on

Drawing

1 Q6693-60028 1 Feeder Drive Unit Assembly

2 Q6693-60029 1 Left Bottom Leg Covers (Front and Rear)

3 Q6693-60030 2 Media Scroller Support

4 Q6693-60034 2

5 Q6693-60059 2

HP Part Number Quantity Description/Comments

Roller (for Feed/TUR Unit) (includes a robust
Allen Key)

Timing Belt (for Feed/TUR Unit) (includes
two belts per support part)

7-18

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

5

4

1

2

3

Figure 9: Media Entry Assemblies

HP Designjet 10000s Series Printer Service Manual

7-19

Parts and Diagrams

Take-Up-Reel Assemblies

Take-Up-Reel Assemblies

Reference

on

Drawing

1 Q6693-60027 1 Take-Up-Reel Drive Unit Assembly

2 Q6693-60029 1 Left Bottom Leg Covers (Front and Rear)

3 Q6693-60030 2 Media Scroller Support

4 Q6693-60034 2

5 Q6693-60059 2

6 Q6693-60050 1 Right Tension Bar Guide

7 Q6693-60051 1 Left Tension Bar Guide

8 Q6693-60039 1 Discharge Brush

HP Part Number Quantity Description/Comments

Roller (for Feed/TUR Unit) (includes a robust
Allen Key)

Timing Belt (for Feed/TUR Unit) (includes
two belts) per support part)

7-20

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

2

7

8

3

6

4

1

5

Figure 10: Take-Up-Reel Assemblies

HP Designjet 10000s Series Printer Service Manual

7-21

Parts and Diagrams

Capping Assemblies

Capping Assemblies

Reference

on

Drawing

1 Q6693-60022 1 Capping Station Assembly

2 Q6665-60061 6 Capping Unit (includes 6 units)

3 Q6665-60062 2 Solenoid Assembly

4 Q6665-60063 6 Prime Assembly

5 Q6665-60024 2 Rear Cover Sensor (includes 2 sensors)

HP Part Number Quantity Description/Comments

7-22

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

4

3

1

2

5

Figure 11: Capping Assemblies

HP Designjet 10000s Series Printer Service Manual

7-23

Parts and Diagrams

Wiping Assemblies

Wiping Assemblies

Reference

on

Drawing

1 Q6665-60064 1 Wiping Station Assembly

2 Q6665-60066 1 Wiper Blade

3 Q6665-60067 1 Wiper Belt (includes 2 belts)

4 Q6665-60065 1 Wiper Cleaning Assembly

5 Q6665-60024 1 Rear Cover Sensor (includes 2 sensors)

HP Part Number Quantity Description/Comments

7-24

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

4

2

3

1

5

Figure 12: Wiping Assemblies

HP Designjet 10000s Series Printer Service Manual

7-25

Parts and Diagrams

Ink Supply and Subtank Tubes

Ink Supply and Subtank Tubes

Reference

on

Drawing

1 Q6693-60068 1 (set of 6) Tubes Kit 10000

2 Q6665-60086 1 (set of 6) Pump to Subtank Tubes

HP Part Number Quantity Description/Comments

7-26

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

2

1

HP Designjet 10000s Series Printer Service Manual

7-27

Parts and Diagrams

Ink Supply and Subtank Assemblies

Ink Supply and Subtank Assemblies

Reference

on

Drawing

1 Q6665-60055 1 Right Ink Supply Station

- Q6665-60056 1 Left Ink Supply Station

2Q6665-600536

3 Q6665-60054 6 Ink Pump Tube

4 Q6665-60057 2 Ink Cartridge Door Sensor

5 Q6665-60059 2 Subtank Assembly (includes 3 assemblies)

6 Q6665-60058 2 Subtank Sensors (includes 3 sensors)

HP Part Number Quantity Description/Comments

Ink Pump Assembly (includes Ink Pump Tube
and needle)

7-28

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

5

6

3

1

2

4

Figure 13: Ink Supply and Subtank Assemblies

HP Designjet 10000s Series Printer Service Manual

7-29

Parts and Diagrams

Printer Stand and Waste Bottle

Printer Stand and Waste Bottle

Reference

on

Drawing

1 Q6693-60023 2 Foot Casters (includes 2 Foot casters)

2Q6665-600681Waste Bottle

3 Q6665-60057 1 Waste Bottle Sensor

4 Q6693-60025 1 Waste Bottle Holder Assembly and Sensor

5 Q6693-60035 2 Leveler

HP Part Number Quantity Description/Comments

7-30

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

4

1

3

5

Figure 14: Printer Stand and Waste Bottle

HP Designjet 10000s Series Printer Service Manual

7-31

Parts and Diagrams

Media Feed and TUR Sensors

Media Feed and TUR Sensors

Reference

on

Drawing

1Q6693-600331

HP Part Number Quantity Description/Comments

Media Sensor Kit (Includes 2 Receiving
Units and 2 Emitting Units)

7-32

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

1

1

1

1

Figure 15: Media Feed and TUR Sensors

HP Designjet 10000s Series Printer Service Manual

7-33

Parts and Diagrams

Accessories

Accessories

Reference

on

Drawing

1Q6693-600472

2Q6693-600481

3Q6693-600491

4 Q6693-60054 2 Foot Switch

5 Q6693-60057 1

6 Q6693-60055 4 Flange Spacer

7 Q6693-60056 4 Flange Stopper

8 Q6693-60041 2 Subscroller Flange

9 Q6693-60050 1 Right Tension Bar Guide

10 Q6693-60051 1 Left Tension Bar Guide

11 Q6693-60062 2 Tension Bar Flange

12 Q6693-60063 1 Media Roll Spacer (includes two screws)

HP Part Number Quantity Description/Comments

Main Scroller *** (for the Media feed side
or for the Take-up-reel side)

Sub Scroller *** (includes the Sub-Scroller
Assembly)

Tension Bar Kit (can be used to replace any
of the three tension bars and includes the
black flanges and yellow flanges which can
be used on the Media feed side and Take­up-reel side)

Sub Scroller Holder Assembly (includes the
Tension Arm Assembly)

7-34

- Q6693-60064 1 Tension Bar Holder

- Q6693-60040 1 Edge Guard Kit (when using a Liner)

-Q6693-600421

- Q6693-60046 1 Liner Separator Bar Set ***

- Q6693-60052 1

- Q6693-60053 1 Paper Set Gauge

- Q6693-60058 1 Flange Joint

- C7790-60425 1 USB Cable (5 m)

*** These parts are contained in boxes that measure at least 3 meters, so
should be dispatched directly from the parts stock to the customer.

HP Designjet 10000s Series Printer Service Manual

Edge Guard Kit for Dual-Roll Printing
(includes eight crews and four small guides)

Paper Tube Flanges Kit (Includes two big
black Media Tubes Flanges, one rubber
spacer A, one rubber spacer B and one
rubber spacer C)

Parts and Diagrams

5

2

4

9

11

8

1

12

6

3

7

10

Figure 16: Accessories

HP Designjet 10000s Series Printer Service Manual

7-35

Parts and Diagrams

Service Tools

Service Tools

Reference

on

Drawing

1 Q6693-60024 1 Carriage Height Adjustment Tools

2 Q6665-60071 1 Printhead Position Adjustment Tools

3 Q6665-60075 1 Capping Height Adjustment Tools

4 Q6693-60037 1

HP Part Number Quantity Description/Comments

Platen Flatness Adjustment Tools (includes
Shims and Dummy Heater Sensor).
Shims included are:

 30 small Shims 0.1 mm (100 µm).
 30 small Shims 0.2 mm (200 µm).
 15 large Shims 0.1 mm (100 µm).
 15 large Shims 0.2 mm (200 µm).

If any of the above tools are required, please contact the HP Response
Center or the nearest HP Support Office.

7-36

HP Designjet 10000s Series Printer Service Manual

Parts and Diagrams

2

3

1

4

Figure 17: Service Tools

HP Designjet 10000s Series Printer Service Manual

7-37

Parts and Diagrams

Air Purifier System

Service Tools

Reference

on

Drawing

1 Q6668-60007 1 Turbine Assembly 110V

2 Q6668-60008 1 Turbine Assembly 220V

3 Q6668-60009 1 APS Electronic Module / Front Panel

4 Q6668-60010 1 Foot Casters

5 Q6668-60012 1

6 Q6668-60017 1

7 Q6679-60001 1 APS Replacement Filter

HP Part Number Quantity Description/Comments

APS Tubes Kit (with tubes of 4 meters for HP
Designjet 8000s and 9000s)

APS Tubes Kit (with tubes of 6 meters for HP
Designjet 8000s, 9000s and 10000s)

7-38

HP Designjet 10000s Series Printer Service Manual

Removal and Installation 8

Introduction 8-2
Covers 8-3
Front Panel 8-25
Heater Panel 8-27
Front Heater 8-29
Rear Heater 8-32
Center Platen 8-34
Vacuum Fan 8-35
Main PCA 8-36
NVRAM 8-41
Head Relay Board 8-42
Add-On (HEB2) Control PCA 8-45
Switching Power Supply Unit 8-47
Power Supply Unit 8-50
Heater Relay Assembly 8-52
Waste Bottle Sensor 8-54
Front Media Sensor 8-56
Rear Media Sensor 8-58
Media Lever Sensor 8-59
Rear Cover Sensor 8-61
Home Position Sensor 8-66
Paper-Axis Motor and Belt 8-68
Scan-Axis Motor and Belt 8-72
Carriage Drive Assembly (Includes Carriage Belt) 8-75
Encoder Strip 8-79
Trailing Cable 8-80
Printhead Cooling Fans 8-88
Printhead 8-92
Printhead Connector Assembly 8-95
Carriage PCA 8-97
Carriage Base Plate Replacement 8-101
Air Damper 8-112
Encoder Sensor 8-116
Line Sensor 8-118
Ink Pump Assembly 8-120
Ink Supply Station (Left or Right) 8-122
Ink-supply and Subtank Tubes 8-125
Subtank Sensors 8-151
Capping Station Assembly 8-156
Capping Unit 8-165
Prime Assembly 8-166
Solenoid Assembly 8-170
Waste Bottle Holder and Sensor Assembly 8-175
Wiping Station Assembly 8-181
Wiper Cleaning Assembly 8-185
Wiper Blade 8-186
Wiper Belts 8-188
Pinchwheel Assembly 8-192
Drive Roller 8-196
Media Feed Drive Unit Assembly 8-201
Take-Up-Reel Drive Unit Assembly 8-205
Drive Unit Rollers 8-210
Drive Unit Timing Belt 8-216
Media Sensors (Media End, Media Slack and Take-Up-Reel) 8-220
White Nets (For Front and Rear Heaters) 8-226
Sub-Scroller Flange 8-229

8

HP Designjet 10000s Series Printer Service Manual

8-1

Removal and Installation

Introduction

This chapter is a step by step guide to the removal and installation of the key components in the
printer. You may find it useful to tick off the steps as they are performed. Use the illustration at
each procedure to identify the parts referred to in the text.

The procedures appear in order of removal. So the whole machine can be stripped down by
starting at the beginning of this chapter and working through the subsequent procedures.

Before using this chapter to remove and install a new component, always
make sure that you have performed the relevant service test from Chapter 4. If
the test passes you will not need to replace the component.

Safety Precautions

Review WARNING and CAUTION symbols and instructions before you service the printer.
Follow these warnings and cautions for your protection and to avoid damaging the printer.

Serious shock hazard leading to death or injury may result if you do not take
the following precautions:

Ensure that the ac power outlet (mains) has a protective earth (ground)
terminal.

Switch the Printer Off, and disconnect it from the power source prior to
performing any maintenance.

Prevent water or other liquids from running onto electrical components or
circuits, or through openings in the module.

Electrostatic Discharge (ESD) Precautions

To prevent damage to the Printer circuits from high-voltage electrostatic discharge (ESD):

1. Do not wear clothing that is subject to static build-up.

2. Do not handle integrated circuits (ICs) in carpeted areas.

3. Do not remove an IC or a printed circuit assembly (PCA) from its conductive foam pad or

conductive packaging until you are ready to install it.

4. Ground (earth) your body while disassembling and working on the Printer.

5. After removing a cover from the Printer, attach an earthing (ground) lead between the PCA

common and earth ground. Touch all tools to earth ground to remove static charges before
using them on the Printer.

6. After removing any PCA from the Printer, place it on a conductive foam pad or into its

conductive packaging to prevent ESD damage to any ICs on the PCA.

8-2

HP Designjet 10000s Series Printer Service Manual

Rear Cover

Removal

Switch off the product and remove the power cable.

1. Remove two screws that secure the Rear

Cover to the right hinge.

2. Remove two screws that secure the Rear

Cover to the left hinge.

Removal and Installation

3. Remove the Rear Cover from the Printer.

HP Designjet 10000s Series Printer Service Manual

8-3

Removal and Installation

Upper Side Cover (Left or Right)

Removal

Switch off the product and remove the power cable.

1. Remove four screws that secure the Upper

Side Cover to the Printer.

2. Remove the Upper Side Cover from the

Printer.

8-4

HP Designjet 10000s Series Printer Service Manual

Top Side Cover (Left or Right)

Removal

Switch off the product and remove the power cable.

1.

Remove the Upper Side Cover (Left or Right)

⇒

Page 8-4.

2. Remove four screws that secure the Top

Side Cover to the Printer.

Removal and Installation

3. Remove the Top Side Cover from the

Printer.

HP Designjet 10000s Series Printer Service Manual

8-5

Removal and Installation

Top Cover

Removal

Switch off the product and remove the power cable.

1. Remove the Rear Cover ⇒ Page 8-3.

2. Remove the Upper Side Cover (Left and

Right) ⇒ Page 8-4.

3. Remove the Top Side Cover (left and Right)

⇒ Page 8-5.

In steps 4 and 5, the screws at
the bottom of the Cover are short
screws (M4 x 6) and the screws
at the top and at the sides are
long screws (M4 x 10).

4. Remove seven screws that secure the Top

Cover to the left hand side of the Printer.

8-6

5. Remove nine screws that secure the Top

Cover to the right hand side of the Printer.

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

6. Remove the Top Cover from the Printer.

HP Designjet 10000s Series Printer Service Manual

8-7

Removal and Installation

Lower Side Cover (Left or Right)

Removal

Switch off the product and remove the power cable.

1. Open the Ink Cartridge Door and remove

two screws that secure the metal cover to
the Ink Supply Station. Remove the metal
cover from the Ink Supply Station.

2. Remove two screws that secure the Lower

Side Cover to the Printer.

8-8

3. Remove the Lower Side Cover from the

Printer.

HP Designjet 10000s Series Printer Service Manual

Subtank Cover (Left or Right)

Removal

Switch off the product and remove the power cable.

1. Remove the Upper Side Cover (Left or

Right) ⇒ Page 8-4.

2. Remove the Lower Side Cover (Left or Right)

⇒ Page 8-8.

3. Remove two screws that secure the

Electronics Module Side Trim to the Printer.

Removal and Installation

4. Remove the Electronics Module Side Trim

from the Printer.

5. Remove two screws that secure the Subtank

Cover to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-9

Removal and Installation

6. Remove two screws that secure the Subtank

Cover to the Printer.

7. Remove the Subtank Cover from the Printer.

8-10

HP Designjet 10000s Series Printer Service Manual

Lower Capping Cover

Removal

Switch off the product and remove the power cable.

1. Remove the Upper Side Cover (Right) ⇒

Page 8-4.

2. Remove the Lower Side Cover (Right) ⇒

Page 8-8.

3. Open the Capping Door.

Removal and Installation

4. Remove three screws that secure the Lower

Capping Cover to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-11

Removal and Installation

5. Remove one screw that secures the Lower

Capping Cover to the Printer.

6. Remove the Lower Capping Cover from the

Printer.

8-12

HP Designjet 10000s Series Printer Service Manual

Capping Door

Removal

Switch off the product and remove the power cable.

1.

Remove the Upper Side Cover (Right)
Page 8-4.

2. Remove the Lower Side Cover (Right) ⇒

Page 8-8.

3. Open the Window.

Removal and Installation

⇒

4. Open the Capping Door.

5. Remove one screw that secures the

Capping Door hinge to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-13

Removal and Installation

6. Remove the Hinge from the Printer.

7. Slide the Capping Door to the left and

remove from the Printer.

8-14

HP Designjet 10000s Series Printer Service Manual

Lower Wiping Cover

Removal

Switch off the product and remove the power cable.

1. Remove the Upper Side Cover (Left) ⇒

Page 8-4.

2. Remove the Lower Side Cover (Left) ⇒

Page 8-8.

3. Open the Wiping Door.

Removal and Installation

4. Remove three screws that secure the Lower

Wiping Cover to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-15

Removal and Installation

5. Remove one screw that secures the Lower

Wiping Cover to the Printer.

6. Remove the Lower Wiping Cover from the

Printer.

8-16

HP Designjet 10000s Series Printer Service Manual

Wiping Door

Removal

Switch off the product and remove the power cable.

1.

Remove the Upper Side Cover (Left)
Page 8-4.

2. Remove the Lower Side Cover (Left) ⇒

Page 8-8.

3. Open the Window.

Removal and Installation

⇒

4. Open the Wiping Door.

5. Remove one screw that secures the Wiping

Door hinge to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-17

Removal and Installation

6. Remove the Hinge from the Printer.

7. Slide the Wiping Door to the right and

remove from the Printer.

8-18

HP Designjet 10000s Series Printer Service Manual

Ink Cartridge Door (Left or Right)

Removal

Switch off the product and remove the power cable.

1. Remove one screw that secures the Ink

Cartridge Door Hinge to the Printer.

2. Remove the Hinge from the Printer.

Removal and Installation

3. Open the Ink Cartridge Door and remove

from the Printer.

HP Designjet 10000s Series Printer Service Manual

8-19

Removal and Installation

Rear Ink Cartridge Cover (Left or Right)

Removal

Switch off the product and remove the power cable.

1. Remove three screws that secure the Rear

Ink Cartridge Cover to the Printer.

2. Loosen one screw that secures the Rear Ink

Cartridge Cover to the Printer.

8-20

3. Remove the Rear Ink Cartridge Cover from

the Printer.

HP Designjet 10000s Series Printer Service Manual

Electronics Module Cover

Removal

Switch off the product and remove the power cable.

1. Remove two screws that secure the Left

Electronics Module Side Trim to the Printer.

2. Remove the Left Electronics Module Side

Trim from the Printer.

Removal and Installation

3. Remove two screws that secure the Right

Electronics Module Side Trim to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-21

Removal and Installation

4. Remove the Right Electronics Module Side

Trim from the Printer.

5. Remove eight screws that secure the top

and the side of the Electronics Module
Cover to the Printer.

6. Loosen eight screws that secure the bottom

of the Electronics Module Cover to the
Printer.

8-22

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

7. Remove the Electronics Module Cover from

the Printer.

HP Designjet 10000s Series Printer Service Manual

8-23

Removal and Installation

Firmware Access Cover

Removal

Switch off the product and remove the power cable.

1. Remove two screws that secure the

Firmware Access Cover to the Printer.

2. Remove the Firmware Access Cover from

the Printer.

8-24

HP Designjet 10000s Series Printer Service Manual

Front Panel

Removal

Switch off the product and remove the power cable.

1. Remove the Upper Side Cover (Right) ⇒

Page 8-4.

2. Remove the Lower Side Cover (Right) ⇒

Page 8-8.

3. Remove the Subtank Cover (Right) ⇒ Page

8-9.

4. Disconnect the Front Panel Cable from the

Front Panel.

Removal and Installation

5. Loosen two screws that secure the Front

Panel to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-25

Removal and Installation

6. Remove two screws that secure the Front

Panel to the Printer.

7. Remove the Front Panel from the Printer.

8-26

HP Designjet 10000s Series Printer Service Manual

Heater Panel

Removal

Switch off the product and remove the power cable.

1. Remove the Upper Side Cover (Left) ⇒

Page 8-4.

2. Remove the Lower Side Cover (Left) ⇒

Page 8-8.

3.

Remove the Subtank Cover (Left) ⇒ Page 8-9.

4. Disconnect ALL the Heater Panel Cables

from the Heater Panel.

Removal and Installation

5. Loosen two screws that secure the Heater

Panel to the Printer.

HP Designjet 10000s Series Printer Service Manual

8-27

Removal and Installation

6. Remove two screws that secure the Heater

Panel to the Printer.

7. Remove the Heater Panel from the Printer.

8-28

HP Designjet 10000s Series Printer Service Manual

Front Heater

Removal

Switch off the product and remove the power cable.

1. Remove the Upper Side Cover (Left) ⇒

Page 8-4.

2. Remove the Lower Side Cover (Left) ⇒

Page 8-8.

3. Remove the Subtank Side Cover (Left) ⇒

Page 8-9.

4. Carefully pull out the Left Subtank Station

slightly ⇒ Page 8-151.

5. Remove three screws that secure the Sub-

Scroller Holder to the Printer.

Removal and Installation

6. Remove the Sub-Scroller Holder from the

Printer.

HP Designjet 10000s Series Printer Service Manual

8-29

Removal and Installation

7. Remove one screw from either side of the

Printer.

8. Remove seven screws that secure the

bottom of the Front Heater to the Printer.

9. Pull out the Front Heater slightly.

8-30

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

10. Disconnect the Front Heater Cables from

the Front Heater.

11. Remove the Front Heater (including the

white net) from the Printer.

HP Designjet 10000s Series Printer Service Manual

8-31

Removal and Installation

Rear Heater

Removal

Switch off the product and remove the power cable.

1. Loosen the screw that secures each Tension

Bar Holder and remove the five Holders
from the Printer.

2. Loosen nine screws that secure the bottom

of the Rear Heater to the Printer.

8-32

3. Remove 11 screws that secure the top of

the Rear Heater to the Printer.

Make sure that the washers do
NOT slip underneath the Center
Platen.

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

4. Pull out the Rear Heater slightly.

5. Disconnect the Rear Heater Cables from

the Rear Heater.

6. Remove the Rear Heater (including the

white net) from the Printer.

When re-installing the Rear heater, make sure you push the white net evenly
underneath the Center Platen (start from the center and move outwards).

When ins talling the top 11 sc rews, make sure you tighten them starting from the
center and then moving outwards.

When positioning the Rear Heater, make sure you do NOT trap the captive
washers (on the bottom) between the Rear heater and the Printer.

HP Designjet 10000s Series Printer Service Manual

8-33

Removal and Installation

Center Platen

Removal

Switch off the product and remove the power cable.

1. Remove the Rear Heater ⇒ Page 8-32.

2. Disconnect ALL the cables connected to the

Center Platen.

3. Remove 55 screws that secure the Center

Platen to the Printer.

4. Remove the Center Platen from the Printer.

When removing the Center
Platen, take care not to disturb
the Shims that are placed
underneath the Center Platen.

Once the Center Platen has been
installed correctly, you must
perform the Platen Flatness
Adjustment. For further
information, refer to Page

5-45

.

8-34

HP Designjet 10000s Series Printer Service Manual

Vacuum Fan

Removal

Switch off the product and remove the power cable.

1. Remove the Rear Heater ⇒ Page 8-32.

2. Disconnect the Vacuum Fan Cable.

Removal and Installation

3. Using a small 5mm Allen Key, remove 3

screws that secure the Vacuum Fan to the
Printer.

4. Remove the Vacuum Fan from the Printer.

HP Designjet 10000s Series Printer Service Manual

8-35

Removal and Installation

Main PCA

Removal

Switch off the product and remove the power cable.

1. Remove the Electronics Module Cover ⇒

Page 8-21.

2. Remove five screws that secure the Main

PCA Tray to the Printer from the rear.

3. Remove three screws that secure the Main

PCA Tray to the front of the Printer.

4. Disconnect ALL the cables connected to the

Main PCA.

8-36

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

5. Disconnect ALL the cables connected to the

Add-On Control PCA (no need to
disconnect cables connected between the
Add-On Control PCA and the Switching
Power Supply Unit).

6. Remove one screw that secures the

Grounding Strip and disconnect the cable
from the Switching Power Supply Unit.

7. Remove the Main PCA Tray from the

Printer.

HP Designjet 10000s Series Printer Service Manual

8-37

Removal and Installation

8. Pull up and remove the NVRAM from the

Main PCA.

9. Remove four screws that secure the Head

Relay Board to the Main PCA.

10. Remove the Head Relay Board from the

Main PCA.

8-38

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

11. Remove 10 screws that secure the Main

PCA to the Tray.

12. Remove one screw that secures the USB

Connector to the Tray.

13. Remove the Main PCA from the Tray.

Make sure that you re-install the NVRAM and the Head Relay Board on the NEW Main PCA.

Once the NEW Main PCA is installed, power ON the Printer and do the following:

1. Enter into the Maintenance Mode ⇒ Page 4-7.

2. Press

the

Shift

key once and then

the W key to enter in to the Setup menu.

HP Designjet 10000s Series Printer Service Manual

8-39

Removal and Installation

3. In the Setup submenu, scroll to "Save Calibs" and press the OK key.

# SAVE CALIBS

>

4.

You will need to confirm that you want to save the NVRAM Calibrations by pressing the OK key.

# SAVE CALIBS

OK?

*

5. In the Setup submenu, scroll to "Save NVRAM" and press the OK key.

# SAVE NVRAM

>

6. You will need to confirm that you want to save the NVRAM contents by pressing the OK key.

# SAVE NVRAM

OK?

*

If both the NVRAM and the Main PCA are replaced at the same time, please re­fer to Chapter 1 for further information.

8-40

HP Designjet 10000s Series Printer Service Manual

NVRAM

Removal

Switch off the product and remove the power cable.

1. Remove the Electronics Module Cover ⇒

Page 8-21.

2. Carefully pull up and remove the NVRAM

from the Main PCA.

Removal and Installation

Once the NEW NVRAM is installed, power ON the Printer and do the following:

1. Enter into the Maintenance Mode ⇒ Page 4-7.

2. Press

3.

4.

5. In the Setup submenu, scroll to "

the

Shift

key once and then

the W key to enter in to the Setup menu.

In the Setup submenu, scroll to "NVRAM Init" and press th

# NVRAM INIT

>

You will need to confirm

# NVRAM INIT

OK?

*

# RESTORE NVRAM

>

that you want to initialize the NVRAM by pressing the OK key

Restore NVRAM

" and press the OK key.

e OK

key.

.

6. You will need to confirm that you want to restore the NVRAM contents by pressing the OK key.

# RESTORE NVRAM

OK?

*

7. Power Off the Printer, wait a few seconds and then power the Printer On again.

If both the NVRAM and the Main PCA are replaced at the same time, please
refer to Chapter 1 for further information.

HP Designjet 10000s Series Printer Service Manual

8-41

Removal and Installation

Head Relay Board

Removal

Switch off the product and remove the power cable.

1. Remove the Electronics Module Cover ⇒

Page 8-21.

2. Remove five screws that secure the Main

PCA Tray to the Printer from the rear.

3. Remove three screws that secure the Main

PCA Tray to the front of the Printer.

4. Disconnect ALL the cables connected to the

Main PCA.

8-42

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

5. Disconnect ALL the cables connected to the

Add-On Control PCA (no need to
disconnect cables connected between the
Add-On Control PCA and the Switching
Power Supply Unit).

6. Remove one screw that secures the

Grounding Strip and disconnect the cable
from the Switching Power Supply Unit.

7. Remove the Main PCA Tray from the

Printer.

HP Designjet 10000s Series Printer Service Manual

8-43

Removal and Installation

8. Remove four screws that secure the Head

Relay Board to the Main PCA.

9. Remove the Head Relay Board from the

Main PCA.

8-44

HP Designjet 10000s Series Printer Service Manual

Add-On (HEB2) Control PCA

Removal

Switch off the product and remove the power cable.

1. Remove the Electronics Module Cover ⇒

Page 8-21.

2. Remove five screws that secure the Main

PCA Tray to the Printer from the rear.

Removal and Installation

3. Remove three screws that secure the Main

PCA Tray to the front of the Printer.

4. Disconnect ALL the cables connected to the

Add-On Control PCA.

HP Designjet 10000s Series Printer Service Manual

8-45

Removal and Installation

5.

Pull out slightly the Main PCA Tray from the
Printer and remove five screws that secure the
Add-On Control PCA to the Main PCA Tray.

If you cannot access the screws
that secure the Add-On Control
PCA, then it is recommended to
disconnect ALL the cables from
the Main PCA and remove the
Main PCA Tray from the Printer.

6. Remove the Add-On Control PCA from the

Main PCA Tray.

8-46

HP Designjet 10000s Series Printer Service Manual

Switching Power Supply Unit

Removal

Switch off the product and remove the power cable.

1. Remove the Electronics Module Cover ⇒

Page 8-21.

2. Remove five screws that secure the Main

PCA Tray to the Printer from the rear.

Removal and Installation

3. Remove three screws that secure the Main

PCA Tray to the front of the Printer.

4. Disconnect ALL the cables connected to the

Main PCA.

HP Designjet 10000s Series Printer Service Manual

8-47

Removal and Installation

5. Disconnect ALL the cables connected to the

Add-On Control PCA (no need to
disconnect cables connected between the
Add-On Control PCA and the Switching
Power Supply Unit).

6. Remove one screw that secures the

Grounding Strip and disconnect the cable
from the Switching Power Supply Unit.

7. Remove the Main PCA Tray from the

Printer.

8-48

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

8. Disconnect ALL the cables connected to the

Switching Power Supply Unit.

9. Remove three screws that secure the

Switching Power Supply Unit to the Main
PCA Tray.

10. Remove the Switching Power Supply Unit

from the Main PCA Tray.

HP Designjet 10000s Series Printer Service Manual

8-49

Removal and Installation

Power Supply Unit

Removal

Switch off the product and remove the power cable.

1. Remove the Electronics Module Cover ⇒

Page 8-21.

2. Remove four screws that secure the Power

Supply Unit to the Printer from the rear.

3. Remove three screws that secure the Power

Supply Unit to the Printer from the front.

4. Disconnect ALL the cables connected to the

Power Supply Unit.

8-50

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

5. Remove the Power Supply Unit from the

Printer.

HP Designjet 10000s Series Printer Service Manual

8-51

Removal and Installation

Heater Relay Assembly

Removal

Switch off the product and remove the power cable.

1. Remove the Electronics Module Cover ⇒

Page 8-21.

2. Remove three screws that secure the Heater

Relay Assembly Tray to the Printer from the
rear.

3. Disconnect ALL the cables from the Heater

Relay Assembly (except for the long black
and white cable).

To help identify the cables when
reconnecting, it is useful to label
the cables before disconnecting.

4. Remove two screws that secure the Heater

Relay Assembly to the Printer.

8-52

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

5. Pull out slightly the Heater Relay Assembly

from the Printer.

6. Remove two screws that secure the black

and white cable (with the red sleeves) to
the relay.

7. Release the black and white cable from the

relay and remove the Heater Relay
Assembly from the Printer.

HP Designjet 10000s Series Printer Service Manual

8-53

Removal and Installation

Waste Bottle Sensor

Removal

Switch off the product and remove the power cable.

1. Remove the Waste Ink Bottle from the

Printer.

2. Remove two screws that secure the Waste

Bottle Locking Bracket.

8-54

3. Disconnect the Waste Bottle Sensor Cable.

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

4. Turn the Waste Bottle Bracket 180 degrees

and remove two screws that secure the
Waste Bottle Sensor to the Bracket.

5. Remove the Waste Bottle Sensor from the

Bracket.

HP Designjet 10000s Series Printer Service Manual

8-55

Removal and Installation

Front Media Sensor

Removal

Switch off the product and remove the power cable.

1. Remove the Front Heater ⇒ Page 8-29.

2. Disconnect the Front Media Sensor Cable.

3. Remove one screw that secure the Cable

Holder to the Printer.

4. Remove one screw that secures the Front

Media Sensor to the Bracket.

8-56

HP Designjet 10000s Series Printer Service Manual

Removal and Installation

5. Remove the Front Media Sensor from the

Printer.

HP Designjet 10000s Series Printer Service Manual

8-57

Removal and Installation

Rear Media Sensor

Removal

Switch off the product and remove the power cable.

1. Remove the Rear Heater ⇒ Page 8-32.

2. Disconnect the Rear Media Sensor Cable.

3. Remove one screw that secures the Rear

Media Sensor to the Bracket.

4. Remove the Rear Media Sensor from the

Printer.

8-58

HP Designjet 10000s Series Printer Service Manual

Media Lever Sensor

Removal

Switch off the product and remove the power cable.

1. Remove the Front Heater ⇒ Page 8-29.

2. Disconnect the Media Lever Sensor Cable.

Removal and Installation

3. Remove one screw that secures the Media

Lever Sensor to the Bracket.

4. Remove the Media Lever Sensor from the

Printer.

HP Designjet 10000s Series Printer Service Manual

8-59

Removal and Installation

5. Remove the Media Lever Sensor from the

Bracket.

8-60

HP Designjet 10000s Series Printer Service Manual

Rear Cover Sensor

Removal

Switch off the product and remove the power cable.

1. Remove the Upper Side Cover (Left and

Right) ⇒ Page 8-4.

2. Remove the Top Side Cover (Left and Right)

⇒ Page 8-5.

3. Remove the Lower Side Cover (Left and

Right) ⇒ Page 8-8.

4.

Remove the Lower Capping Cover ⇒ Page 8-

11.

5.

Remove the Capping Door ⇒ Page 8-13.

6.

Remove the Lower Wiping Cover ⇒ Page 8-

15.

7.

Remove the Wiping Door ⇒ Page 8-17.

8.

Remove two screws that secure the metal
bracket to the chassis (on the Capping Side).

Removal and Installation

9. Remove the metal bracket from the Printer.

HP Designjet 10000s Series Printer Service Manual

8-61

Removal and Installation

10. Remove one screw from each side of the

Solenoid Assembly.

11. Rotate the Solenoid Assembly so that the

Right Rear Cover Sensor can be accessed.

Be very careful when rotating the
Solenoid Assembly as the tube
joint can easily break when
handled incorrectly.

12. Disconnect the Cable from the Right Rear

Cover Sensor.

8-62

HP Designjet 10000s Series Printer Service Manual