The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
IPv6-ready
Adobe®, Acrobat®, Adobe Photoshop® and
Adobe® PostScript® 3™ are trademarks of Adobe
Systems Incorporated.
ENERGY STAR and the ENERGY STAR mark are
registered U.S. trademarks.
Microsoft® and Windows® are U.S. registered
trademarks of Microsoft Corporation.
PANTONE® is Pantone, Inc.'s check-standard
trademark for color.
HP Start-Up Kit .......................................................................................................................................................................... 3
Using this document ................................................................................................................................................................ 3
The printer’s main features ..................................................................................................................................................... 5
The printer’s main components ............................................................................................................................................. 6
The front panel ......................................................................................................................................................................... 9
Web Services ........................................................................................................................................................................... 11
Turn the printer on and o ................................................................................................................................................... 11
The printer’s internal prints .................................................................................................................................................. 12
2 Installing the software ........................................................................................................................................................................... 13
Choose which connection method to use .......................................................................................................................... 14
Connect the printer to your network ................................................................................................................................... 14
Connect a computer to the printer by network (Windows) ............................................................................................. 15
Uninstall the printer software (Windows) .......................................................................................................................... 16
Connect a computer to the printer by network (Mac OS X) ............................................................................................. 16
Uninstall the printer software (Mac OS X) .......................................................................................................................... 18
Set up one-click printing with HP DesignJet Click Printing Software ............................................................................. 18
3 Setting up the printer ............................................................................................................................................................................. 19
Set up your Web-connected printer .................................................................................................................................... 20
Web Services manual conguration .................................................................................................................................... 20
Paper suitability options ....................................................................................................................................................... 22
Turn nesting on and o ......................................................................................................................................................... 22
Turn usage information on and o ..................................................................................................................................... 23
Turn email notications on and o ..................................................................................................................................... 24
Turn alerts on and o (Windows only) ................................................................................................................................ 24
Control access to the printer ................................................................................................................................................ 24
Require account ID ................................................................................................................................................................. 25
Set Windows driver preferences .......................................................................................................................................... 26
ENWWiii
4 Personalizing the printer ....................................................................................................................................................................... 27
Change the language of the front-panel display .............................................................................................................. 28
Access the HP DesignJet Utility ............................................................................................................................................ 28
Access the Embedded Web Server ...................................................................................................................................... 28
Change the language of the HP DesignJet Utility ............................................................................................................. 29
Change the language of the Embedded Web Server ....................................................................................................... 29
Change the sleep mode setting ........................................................................................................................................... 29
Turn the buzzer on and o ................................................................................................................................................... 29
Change the front-panel display brightness ....................................................................................................................... 29
Change the units of measurement ..................................................................................................................................... 29
Change the graphic language setting ................................................................................................................................. 31
Change your printer’s email address .................................................................................................................................. 31
5 Paper handling ........................................................................................................................................................................................ 32
General advice ........................................................................................................................................................................ 33
Load a roll onto the spindle .................................................................................................................................................. 33
Load a roll into the printer .................................................................................................................................................... 35
Unload a roll ............................................................................................................................................................................ 38
Load a single sheet ................................................................................................................................................................ 39
Unload a single sheet ............................................................................................................................................................ 40
View information about the paper ...................................................................................................................................... 42
Paper presets .......................................................................................................................................................................... 43
Printing paper info ................................................................................................................................................................. 45
Move the paper ....................................................................................................................................................................... 45
Maintain paper ........................................................................................................................................................................ 46
Change the drying time ......................................................................................................................................................... 46
Turn the automatic cutter on and o .................................................................................................................................. 46
Feed and cut the paper ......................................................................................................................................................... 47
6 Working with two rolls (Z5600 only) ................................................................................................................................................... 48
The uses of a multiroll printer .............................................................................................................................................. 48
How the printer allocates jobs to paper rolls ..................................................................................................................... 48
Print from a USB ash drive ................................................................................................................................................. 51
Print from a computer using the Embedded Web Server or HP DesignJet Utility ....................................................... 52
Print from a computer using a printer driver ..................................................................................................................... 53
Print by email .......................................................................................................................................................................... 65
The job queue in the front panel ......................................................................................................................................... 66
The job queue in the Embedded Web Server or HP DesignJet Utility ............................................................................ 69
10 Color management .............................................................................................................................................................................. 73
How colors are represented ................................................................................................................................................. 74
A summary of the color management process ................................................................................................................. 74
Color calibration ...................................................................................................................................................................... 74
Color management from printer drivers ............................................................................................................................ 75
Color management from the printer driver ....................................................................................................................... 76
Color management from the Embedded Web Server ...................................................................................................... 77
Color management from the front panel ........................................................................................................................... 79
Print a draft for revision with the correct scale ................................................................................................................. 81
Print a document with the correct colors ........................................................................................................................... 81
Print a project ......................................................................................................................................................................... 86
Print a presentation ............................................................................................................................................................... 89
Print and scale from Microsoft Oice .................................................................................................................................. 93
12 Retrieving printer usage information ................................................................................................................................................ 95
Get printer accounting information ..................................................................................................................................... 96
Check usage statistics for a job ............................................................................................................................................ 96
Request accounting data by email ...................................................................................................................................... 97
13 Handling ink cartridges and printheads ........................................................................................................................................... 99
About the ink cartridges ..................................................................................................................................................... 100
Check the ink cartridges status ......................................................................................................................................... 100
Remove an ink cartridge ..................................................................................................................................................... 100
Insert an ink cartridge ......................................................................................................................................................... 102
About the printheads .......................................................................................................................................................... 103
Check the printhead status ................................................................................................................................................ 103
Remove a printhead ............................................................................................................................................................ 103
Insert a printhead ................................................................................................................................................................ 106
14 Maintaining the printer ..................................................................................................................................................................... 109
Check printer status ............................................................................................................................................................ 110
Clean the exterior of the printer ........................................................................................................................................ 110
ENWWv
Maintain the ink cartridges ................................................................................................................................................. 110
Move or store the printer .................................................................................................................................................... 110
Update the rmware ........................................................................................................................................................... 111
Update the software ........................................................................................................................................................... 112
Secure Disk Erase ................................................................................................................................................................ 112
How to order supplies and accessories ............................................................................................................................ 115
Introduction to the accessories ......................................................................................................................................... 119
16 Troubleshooting paper issues ......................................................................................................................................................... 120
The paper cannot be loaded successfully ........................................................................................................................ 121
The paper type is not in the driver .................................................................................................................................... 122
The printer printed on the wrong paper type ................................................................................................................. 123
Automatic cut not available ................................................................................................................................................ 124
On hold for paper ................................................................................................................................................................. 124
The roll paper will not advance ......................................................................................................................................... 125
The paper has jammed ....................................................................................................................................................... 125
A strip stays on the output tray and generates jams ..................................................................................................... 128
The printer displays out of paper when paper is available ........................................................................................... 129
Prints do not fall neatly into the basket ........................................................................................................................... 129
The sheet stays in the printer when the print has been completed ............................................................................ 129
The paper is cut when the print has been completed ................................................................................................... 129
The cutter does not cut well .............................................................................................................................................. 129
The roll is loose on the spindle .......................................................................................................................................... 129
Recalibrate the paper advance .......................................................................................................................................... 130
General advice ...................................................................................................................................................................... 133
Horizontal lines across the image (banding) ................................................................................................................... 134
Thin vertical lines across the image .................................................................................................................................. 134
The whole image is blurry or grainy ................................................................................................................................. 135
The paper is not at ............................................................................................................................................................ 135
The print is scued or scratched ....................................................................................................................................... 136
Ink marks on the paper ....................................................................................................................................................... 136
Black ink comes o when you touch the print ................................................................................................................ 137
Edges of objects are stepped or not sharp ...................................................................................................................... 137
Edges of objects are darker than expected ..................................................................................................................... 138
Horizontal lines at the end of a cut sheet print .............................................................................................................. 138
Vertical lines of dierent colors ......................................................................................................................................... 138
viENWW
White spots on the print ..................................................................................................................................................... 138
Colors are inaccurate ........................................................................................................................................................... 139
The image is incomplete (clipped at the bottom) ........................................................................................................... 139
The image is clipped ............................................................................................................................................................ 140
Some objects are missing from the printed image ........................................................................................................ 140
Lines are too thick, too thin or missing ............................................................................................................................ 141
Lines appear stepped or jagged ........................................................................................................................................ 141
Lines print double or in the wrong colors ........................................................................................................................ 142
Lines are discontinuous ...................................................................................................................................................... 142
Lines are blurred .................................................................................................................................................................. 143
Line lengths are inaccurate ................................................................................................................................................ 143
The Image Diagnostics Print .............................................................................................................................................. 144
If you still have a problem .................................................................................................................................................. 146
18 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 147
Cannot insert an ink cartridge ........................................................................................................................................... 148
Ink cartridge status messages .......................................................................................................................................... 148
Cannot insert a printhead ................................................................................................................................................... 148
The front-panel display recommends reseating or replacing a printhead ................................................................. 148
Clean the printheads ........................................................................................................................................................... 149
Clean the printhead drop detector .................................................................................................................................... 149
Align the printheads ............................................................................................................................................................ 151
Printhead status messages ............................................................................................................................................... 153
19 Troubleshooting general printer issues ......................................................................................................................................... 154
The printer will not start ..................................................................................................................................................... 155
The printer does not print .................................................................................................................................................. 155
The printer seems slow ...................................................................................................................................................... 155
Communication failures between computer and printer .............................................................................................. 156
Cannot access the HP DesignJet Utility ............................................................................................................................ 156
Cannot access the Embedded Web Server ...................................................................................................................... 156
Cannot connect to the Internet ......................................................................................................................................... 157
Web Services issues ............................................................................................................................................................ 157
Automatic le system check .............................................................................................................................................. 157
The system error log ........................................................................................................................................................... 161
21 HP Customer Care .............................................................................................................................................................................. 162
HP Professional Services .................................................................................................................................................... 163
HP Proactive Support .......................................................................................................................................................... 164
Contact HP Support ............................................................................................................................................................. 164
Power specications ........................................................................................................................................................... 169
Index ........................................................................................................................................................................................................... 173
viiiENWW
1Introduction
●
Safety precautions
●
HP Start-Up Kit
●
Using this document
●
The printer’s main features
●
The printer’s main components
●
The front panel
●
Printer software
●
Web Services
●
Turn the printer on and o
●
The printer’s internal prints
ENWW1
Safety precautions
Follow at all times the precautions and warnings below to use the printer safely. Do not carry out any operations
or procedures other than as described in this document, because doing so may result in death, serious personal
injuries, or re.
Mains connection
●
Use the power-supply voltage specied on the label. Avoid overloading the printer's electrical outlet with
multiple devices. Doing so can cause a re or an electric shock hazard.
●
Ensure that the printer is well grounded. Failure to ground the printer may result in electric shock, re, and
susceptibility to electromagnetic interference.
●
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power cord. A
damaged power cord can cause re or electric shock. Replace a damaged power cord with an HP-approved
power cord.
●
Insert the power cord securely and completely into the wall socket and printer inlet. A poor connection can
cause a re or an electric shock hazard.
●
Never handle the power cord with wet hands. Doing so may cause an electric shock hazard.
●
Observe all warnings and instructions marked on the product.
Printer operation
●
●
●
●
Printer servicing
●
●
●
Caution
Turn o the printer and unplug the power cord from the power outlet in any of the following cases:
●
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the
printer. Doing so may cause re, electric shock, or other serious hazards.
Never insert your hand into the printer while it is printing. Moving parts inside the printer may cause
injuries.
Ventilation measures for your location, whether oice, copy room, or printer room, should meet local
environmental health and safety (EHS) guidelines and regulations.
Unplug the product from the wall before cleaning.
There are no operator-serviceable parts inside the product. Refer servicing to qualied service personnel;
see Contact HP Support on page 164.
Do not disassemble or repair the printer yourself. There are hazardous voltages inside the printer that can
cause a re or electric shock hazard.
Internal fan blades are hazardous moving parts. Disconnect the printer before servicing.
There is smoke or an unusual smell coming from the printer
●
The printer is making an unusual noise not heard during normal operation
●
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of the
printer
●
During a thunderstorm
●
During a power failure
2Chapter 1 IntroductionENWW
●
The power cord or plug is damaged
●
The printer has been dropped
●
The printer is not operating normally
HP Start-Up Kit
The HP Start-Up Kit is the DVD that comes with your printer; it helps you to download the printer’s software and
documentation from the Internet. You need an active Internet connection for this purpose.
Using this document
This document can be downloaded from http://www.hp.com/go/Z2600/manuals or http://www.hp.com/go/
Z5600/manuals.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
●
Installing the software on page 13
●
Setting up the printer on page 19
●
Personalizing the printer on page 27
●
Paper handling on page 32
●
Working with two rolls (Z5600 only) on page 48
●
Printing on page 50
●
Web-connected printing on page 65
●
Job queue management on page 66
●
Color management on page 73
●
Practical printing examples on page 80
●
Retrieving printer usage information on page 95
●
Handling ink cartridges and printheads on page 99
●
Maintaining the printer on page 109
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
●
Troubleshooting paper issues on page 120
●
Troubleshooting print-quality issues on page 132
●
Troubleshooting ink cartridge and printhead issues on page 147
ENWWHP Start-Up Kit3
●
Troubleshooting general printer issues on page 154
●
Front-panel error messages on page 159
Accessories, support and specications
The chapters Accessories on page 114, HP Customer Care on page 162, and Printer specications on page 166
contain reference information, including customer care, the printer specications and part numbers for paper
types, ink supplies and accessories.
Glossary
The Glossary on page 170 contains denitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to nd topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer
from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the printer.
4Chapter 1 IntroductionENWW
The printer’s main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm (24 in) wide
in the Z2600 printer, or up to 1118 mm (44 in) wide in the Z5600 printer. Some major features of the printer are
shown below:
●
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best printquality option, the Maximum Detail option and photo paper
●
The printer can be controlled from its front panel or from a remote computer using the Embedded Web
Server or the HP DesignJet Utility
●
Touch-sensitive front panel in color, with an intuitive graphical user interface
●
Job previews in the front panel
●
Job previews on remote computers
●
Includes Web-connected features such as automatic rmware updates and HP email printing
●
Driverless printing: Files in common graphical formats can be printed directly without needing a printer
driver. Just insert a USB ash drive or use the printer’s Embedded Web Server.
●
Paper exibility and automatic easy load, see Paper handling on page 32, with information and presets
accessible from the front panel and the HP DesignJet Utility
●
Handles cut-sheet and roll paper
●
Six-ink system
●
Accurate and consistent color reproduction with automatic color calibration
●
Economode for printing economically
●
Two rolls loaded at once (Z5600 only) provide fast and easy switching between dierent rolls, or long runs
of unattended printing
●
High productivity features such as job previewing and nesting using HP DesignJet Click Printing Software or
the printer's Embedded Web Server
●
Ink and paper usage information available from the Embedded Web Server, see Access the Embedded Web
Server on page 28
●
Access to the online HP Support Center (see HP Support Center on page 163)
ENWWThe printer’s main features5
The printer’s main components
The following front and rear views of the printer illustrate the main components.
Front view
1.Ink cartridge
2.Ink cartridge slots
3.Blue lever
4.Window
5.Front panel
6.Printhead carriage
7.Printhead
8.Output tray
9.Paper alignment lines
10. Basket
6Chapter 1 IntroductionENWW
Rear view
NOTE: This illustration shows the Z5600.
1.Roll cover
2.Communication ports
3.Power switch
4.Power socket
5.Spindle
6.Spindle stop
7.Paper roll
NOTE: The upper roll is roll 1 and the lower roll is roll 2.
ENWWThe printer’s main components7
Communication ports
1.Hi-Speed USB device port, not available in Z2600 or Z5600
2.Gigabit Ethernet port, to connect to a network
3.Diagnostic LEDs, to be used by service engineers
4.Hi-Speed USB host port, intended for connecting an accessory
There is another Hi-Speed USB host port on the other side of the printer, beside the front panel, intended for
connecting a USB ash drive.
The wall spacers
If you place the printer with its back against a wall, lower the two wall spacers at the rear of the printer to ensure
that the rear of the printer is a minimum distance from the wall. Otherwise, you may experience paper advance
problems.
8Chapter 1 IntroductionENWW
The front panel
The front panel is located on the front right of the printer. It gives you complete control of your printer: from the
front panel, you can print, view information about the printer, change printer settings, perform calibrations and
tests, and so on. The front panel also displays alerts (warning and error messages) when needed.
1.A Hi-Speed USB host port, intended for connecting a USB ash drive, which can provide les to be printed.
When a USB ash drive is inserted, a USB icon is displayed on the front panel's home screen.
2.The front panel itself: a touch-sensitive screen with a graphical user interface.
3.The Power key, with which you can turn the printer on or o. The key is illuminated when the printer is on. It
ashes when the printer is in transition between on and o.
The front panel has a large central area to display dynamic information and icons. On the left and right sides you
can see up to six xed icons at dierent times. Normally they are not all displayed at the same time.
Left and right xed icons
●
Press to return to the home screen.
●
Press to view help about the current screen.
●
Press to go to the previous item.
●
Press to go to the next item.
●
Press to go back to the previous screen. This does not discard any changes made in the current
screen.
●
Press to cancel the current process.
ENWWThe front panel9
Home screen dynamic icons
The following items are displayed only on the home screen.
●
Press to view information about printer status, change printer settings, or initiate actions such as
loading paper or replacing ink supplies. A smaller warning icon appears if there are actions that need to be
performed.
●
To the right of the above button is a message showing the printer status or the most important current
alert. Press this message to see a list of all current alerts, with an icon indicating the severity of each alert.
●
Press to display the printer’s email address. You can send les to that address to print them.
●
Press to print a le from a USB ash drive. See Printing on page 50.
●
Press to view information about the USB ash drive(s). This icon appears only when one or more USB
ash drives are inserted.
●
Press to view and manage the job queue. A smaller warning icon appears if there are jobs on hold. See
Job queue management on page 66.
●
While a PostScript or PDF job is printing, the Adobe PDF icon is displayed; pressing it has no eect.
If the printer is left idle for some time, it goes into sleep mode and switches o the front-panel display. To
change the time that elapses before sleep mode, press , then , then Setup > Front panel options > Sleep
mode wait time. You can set a time between 1 and 240 minutes; the default time is 20 minutes.
The printer wakes from sleep mode and switches on the front-panel display whenever there is some external
interaction with it.
Information about specic uses of the front panel can be found throughout this document.
Printer software
The following software is provided with your printer:
●
PostScript, PCL3, and HP-GL/2 drivers for Windows
●
PostScript and PCL3 drivers for Mac OS X
●
The Embedded Web Server and (alternatively) the HP DesignJet Utility allow you to:
–
Manage the printer from a remote computer
–
View the status of the ink cartridges, the printheads and the paper
–
Access the HP Support Center, see HP Support Center on page 163
–
Update the printer's rmware, see Update the rmware on page 111
–
Perform calibrations and troubleshooting
–
Submit print jobs
–
Manage the job queue, see Job queue management on page 66
10Chapter 1 IntroductionENWW
–
–
–
–
See Access the Embedded Web Server on page 28 and Access the HP DesignJet Utility on page 28.
NOTE: New versions of all printer software can be expected to appear from time to time. In some cases, when
you receive your printer there may already be later versions available on HP's website of some of the software
provided with it.
Web Services
Your printer can be connected to the Web, providing various benets:
●
Automatic rmware updates (see Update the rmware on page 111)
●
Print to your printer by sending it an email message with the le to be printed as an attachment. PDF, TIFF,
and JPG les are supported.
To take advantage of these benets, your printer must be connected to the Internet.
For the latest information, see http://www.hpconnected.com.
View job accounting information, see Retrieving printer usage information on page 95
Change various printer settings
Manage email notications
Change permissions and security settings
Turn the printer on and o
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time and
overall system reliability. When the printer has not been used for a certain period of time (the default time is
determined by Energy Star), it saves power by going into sleep mode. However, any interaction with the printer's
front-panel display, or sending a new job to print, returns it to active mode, and it can resume printing
immediately. To change the sleep mode time, see Change the sleep mode setting on page 29.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to time. This
avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer
powered on or in sleep mode to avoid wasting ink and time.
If you wish to turn the printer on or o or reset the printer, the normal and recommended method is to use the
Power key on the front panel.
However, if you plan to store the printer for a long period or the Power key does not seem to work, you are
recommended to turn it o using the power switch at the rear.
To turn it back on, use the power switch at the rear.
ENWWWeb Services11
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the
printheads. Preparing the printheads takes about 75 seconds. However, if the printer has been o for six weeks
or more, preparing the printheads could take up to 45 minutes.
The printer’s internal prints
The internal prints give various kinds of information about your printer. They can be requested from the front
panel.
Before requesting any internal print, check that the printer and the paper are ready for printing.
●
The loaded paper should be at least A3 landscape—420 mm (16.53in) wide—otherwise the print may be
clipped.
●
The front panel should be displaying the Ready message.
To print any internal print, press , then , then scroll down to Internal prints and press it, then select the
internal print you want. The following internal prints are available.
●
Demo prints (show some of the capabilities of the printer):
–
Print ne arts demo
–
Print retail demo 1
–
Print retail demo 2
–
Print drawing demo
–
Print GIS map
●
User information prints:
–
Print usage report: Shows estimates of the total number of prints, number of prints by paper type,
number of prints by print-quality option and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
–
Print HP-GL/2 palette: Shows the color or grayscale denitions in the currently selected color palette
–
Print PS font list: Shows PostScript fonts available
●
Service information print: Provides information needed by service engineers
12Chapter 1 IntroductionENWW
2Installing the software
●
Choose which connection method to use
●
Connect the printer to your network
●
Connect a computer to the printer by network (Windows)
●
Uninstall the printer software (Windows)
●
Connect a computer to the printer by network (Mac OS X)
●
Uninstall the printer software (Mac OS X)
●
Set up one-click printing with HP DesignJet Click Printing Software
ENWW13
Choose which connection method to use
The following methods can be used to connect your printer.
Connection typeSpeedCable lengthOther factors
Gigabit EthernetVery fast; varies according
to network traic
Jetdirect print server
(optional accessory)
Moderate; varies according
to network traic
Long: 100 m (328 ft)Requires extra equipment (switches)
Long: 100 m (328 ft)Requires extra equipment (switches)
NOTE: The printer provides a single RJ-45 connector port for a network connection. In order to meet Class A
limits, the use of shielded I/O cables is required.
NOTE: The speed of any network connection depends on all components used in the network, which can
include network interface cards, routers, switches and cables. If any one of these components cannot operate at
high speed, you will have a low-speed connection. The speed of your network connection can also be aected by
the total amount of traic from other devices on the network.
Connect the printer to your network
The printer is able to congure itself automatically for most networks, in a similar way to any computer in the
same network. The rst time you connect it to a network, this process may take a few minutes.
Once the printer has a working network conguration, you can check its network address from the front panel:
Provides additional features
See http://www.hp.com/go/jetdirect for more
details
press
, then .
Network conguration
For more details about the current network conguration, go to the front panel and press , then , then
Connectivity > Network connectivity > Gigabit Ethernet > Modify conguration; or, for Jetdirect, Connectivity >
Network connectivity > Jetdirect EIO > Modify conguration. From here it is possible, though not normally
necessary, to change the settings manually; this can also be done remotely using the Embedded Web Server or
the HP DesignJet Utility.
TIP: You may nd it helpful to print out the full printer network conguration on paper. This can be done from
the front panel: press , then , then Internal prints > Service information prints > Print connectivity cong.
If you do not print out the full network conguration, consider making a note of the printer's IP address and
network name.
If you accidentally miscongure the printer’s network settings, you can restore the network settings to their
factory values from the front panel: press
Ethernet
factory settings. Then you must restart the printer. This automatically provides a working network conguration
for most networks. The printer’s other settings remain unchanged.
, then , then Connectivity > Network connectivity > Gigabit
14Chapter 2 Installing the softwareENWW
Using IPv6
Your printer supports almost all network connectivity features using IPv6, just as it does using IPv4. To make full
use of IPv6, you may need to connect your printer to an IPv6 network in which there are IPv6 routers and
servers.
In most IPv6 networks, the printer will congure itself automatically as follows, and no user conguration is
necessary:
1.The printer assigns itself a link-local IPv6 address (which starts with “fe80::”).
2.The printer assigns itself stateless IPv6 addresses as indicated to it by any IPv6 routers on the network.
3.If no stateless IPv6 addresses can be assigned, the printer will try to obtain IPv6 addresses using DHCPv6.
The stateless and DHCPv6 IPv6 addresses can be used to access the printer, and in most IPv6 networks this will
be appropriate.
The link-local IPv6 address works only in the local subnet. Although it is possible to access the printer using this
address, it is not recommended.
It is possible to assign a manual IPv6 address to the printer, using the front panel or the Embedded Web Server. It
is also possible to disable IPv6 completely in the printer. However, it is not possible to disable IPv4 in the printer,
and therefore it is not possible to congure the printer as IPv6-only.
NOTE: In typical IPv6 use, your printer will have multiple IPv6 addresses, although it has only one IPv4 address.
It will also do so if the routers instruct it to do so.
TIP: You will generally nd it easier to use IPv4 unless you have a specic need to use IPv6.
Most of the current PC operating systems and HP printing and imaging devices have IPv6 enabled by default.
Using IPSec
Your printer supports IPSec.
However, successful IPSec conguration requires advanced network expertise, and is beyond the scope of this
document. For IPSec to work, the printer’s IPSec conguration must exactly match that of the other devices in
your network. Any discrepancy will prevent communication with your printer until the conguration is corrected
or IPSec is disabled. For more information on IPsec conguration, download the le IPsec_Admin_Guide.pdf from
http://www.hp.com/go/Z2600/manuals or http://www.hp.com/go/Z5600/manuals.
Connect a computer to the printer by network (Windows)
The following instructions apply if you intend to print from software applications using a printer driver. See
Printing on page 50 for alternative ways of printing.
Before you begin, check your equipment:
●
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see Connect the printer to your network
on page 14).
Now you can proceed to install the printer software and connect to your printer.
ENWWConnect a computer to the printer by network (Windows)15
Printer software installation
1.Make a note of the printer's IP address from the front panel (see Access the Embedded Web Server
on page 28).
2.Insert the HP Start-up Kit DVD into your computer.
3.In the window that opens on your screen, click Download. You will be taken to the HP DesignJet Z2600 and
Z5600 drivers webpage.
4.In your Web browser, select Windows or Mac OS X software, then choose which specic software you want
to install (by default, all of it).
The drivers can also be downloaded from http://www.hp.com/go/Z2600-Z5600/drivers.
If your computer fails to nd any printers on the network, the Printer Not Found window is displayed, which helps
you to try to nd your printer. If you have a rewall in operation; you may have to disable it temporarily in order
to nd the printer. You also have the options of searching for the printer by its hostname, IP address, or MAC
address.
In some cases, when the printer is not in the same sub-net as the computer, specifying the printer's IP address
may be the only successful option.
Uninstall the printer software (Windows)
Use the Control Panel to uninstall the software, in the same way as you can uninstall any other software.
Connect a computer to the printer by network (Mac OS X)
You can connect your printer to a network under Mac OS X by using the following methods:
●
Bonjour
●
TCP/IP
NOTE: The printer does not support AppleTalk.
The following instructions apply if you intend to print from software applications using a printer driver. See
Printing on page 50 for alternative ways of printing.
Before you begin, check your equipment:
16Chapter 2 Installing the softwareENWW
●
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see Connect the printer to your network
on page 14).
Now you can proceed to install the printer software and connect to your printer.
Bonjour or TCP/IP connection
1.
Go to the front panel and press . Note the mDNS service name of your printer.
2.Insert the HP Start-up Kit DVD into your computer.
3.Open the DVD icon on your desktop.
4.In the window that opens on your screen, click Download. You will be taken to the HP DesignJet Z2600 and
Z5600 drivers webpage.
5.In your Web browser, select Windows or Mac OS X software, then choose which specic software you want
to install (by default, all of it).
6.When the software has been installed, the HP DesignJet Utility Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
7.When you reach the Add Device screen, look for your printer's mDNS service name (which you noted in step
1) in the Printer Name column.
If you nd the right name, scroll sideways if necessary to see the Connection Type column, and check that it
shows Bonjour. Then highlight that line. Otherwise, continue searching further down the list.
Click Continue.
8.Continue following the instructions on the screen. Click Go back to return to the Add Device screen if you
want to connect another printer to the network. When you reach the Summary screen, click Done to exit.
9.When the HP DesignJet Utility Setup Assistant has nished, you can remove the DVD from the computer.
If the printer driver is already installed, the HP DesignJet Utility Setup Assistant can be run at any time from the
DVD.
The drivers can also be downloaded from http://www.hp.com/go/Z2600-Z5600/drivers.
ENWWConnect a computer to the printer by network (Mac OS X)17
Uninstall the printer software (Mac OS X)
During the installation procedure, you have the option to install the HP Uninstaller application in your system.
This should be available under HP in the system Applications folder.
IMPORTANT: The HP Uninstaller application will uninstall all HP software installed in your system.
To delete the print queue only, select the Print & Scan dialog from the system preferences. Select the name of
the printer and click the − button.
Set up one-click printing with HP DesignJet Click Printing Software
During software installation, you have the option to download HP DesignJet Click Printing Software. Available for
both Windows and Mac OS X, this application radically simplies the printing experience.
After auto-discovering your printers, you can quickly prepare your PDF, JPEG, TIFF, and HP-GL/2 documents,
using the real-time print preview and error checks to avoid reprints.
TIP: Automatic nesting can help you to optimize paper usage and cut costs.
HP DesignJet Click Printing Software can also be downloaded from http://www.hp.com/go/designjetclick.
18Chapter 2 Installing the softwareENWW
3Setting up the printer
●
Introduction
●
Set up your Web-connected printer
●
Web Services manual conguration
●
Paper suitability options
●
Turn nesting on and o
●
Turn usage information on and o
●
Turn email notications on and o
●
Turn alerts on and o (Windows only)
●
Control access to the printer
●
Require account ID
●
Set Windows driver preferences
ENWW19
Introduction
This chapter describes various printer settings that the printer administrator may wish to control as soon as a
new printer is assembled and ready for use.
Set up your Web-connected printer
Your printer can connect to the Internet to benet from the following Web Services (see also Web Services
on page 11):
●
Automatic rmware updates
●
Use HP ePrint to print by email
To set up your printer for Web Services, follow these steps, explained in more detail below:
1.Make sure that your printer is correctly connected to the Internet.
2.
Run the Connectivity Wizard: At the front panel, press , then , then Connectivity > Connectivity
.
wizard
If you cannot nd the Connectivity Wizard in the menu, update your rmware and then try again.
If the Wizard downloads new rmware, the printer may need to restart.
TIP: When the Wizard displays your printer code and email address, you are recommended to make a
note of them.
3.If you are the printer administrator, you can log in at HP Connected (http://www.hpconnected.com) to
customize your printer’s email address.
Congratulations, you now have completed Web Services setup. HP ePrint is ready to use.
For the latest information, support, and terms of use of HP Connected, see http://www.hpconnected.com (check
for availability in your region).
Web Services manual conguration
The Connectivity Wizard (see Set up your Web-connected printer on page 20) is normally suicient for Web
Services conguration, but there are also facilities for manual conguration if you wish to use them.
Congure the printer’s Internet connection
You can congure the printer's Internet connection from the Embedded Web Server or from the front panel.
NOTE: If an administrator password has been set, it will be required to change these settings. Thus, the
administrator can prevent the printer from being connected to the Internet, if desired.
●
In the Embedded Web Server: select Setup > Internet connection.
●
Using the front panel: press , then , then Connectivity > Internet connectivity.
The following settings are available:
●
Enable Internet connection: The default value is Yes.
●
Proxy > Enable proxy: Enable or disable a proxy server.
●
Proxy > Address: Enter the proxy address, empty by default.
20Chapter 3 Setting up the printerENWW
●
Proxy > Primary port: Enter the proxy port number, zero by default.
●
Proxy > Restore factory settings: Return to the initial default settings.
If you have trouble with your Internet connection, see Cannot connect to the Internet on page 157.
Congurermware updates
You can choose from the Embedded Web Server or from the front panel whether and how to download rmware
updates.
NOTE: If an administrator password has been set, it will be required to change these settings.
●
In the Embedded Web Server: select Setup > Firmware update.
●
Using the front panel: press , then , then Updates > Firmware update.
The following settings are available:
●
Check: If you select Automatically (the default setting), the printer will check automatically every week (or
after the printer has been restarted seven times, whichever happens rst) whether new rmware is
available. If you select Manually, the printer will not check automatically; you can check manually whenever
you like.
●
Download: If you select Automatically (the default setting), the printer will automatically download new
rmware whenever it becomes available. If you select Manually, you will be asked to approve each
download.
NOTE: Downloading the rmware does not mean that you have installed it in your printer. To install the
new rmware, you must conrm the installation manually.
●
Firmware update information: Information about the rmware currently installed
●
Firmware update history: A list of rmware versions that have been installed in the printer. It is usually
possible to reinstall the version immediately before the version that is currently installed, if you have some
problem with the current version.
Set remote printing preferences
At the front panel, press , then , then Setup > Printing preferences to dene the default properties of
jobs sent to your printer from remote locations.
●
Printer margins: Choose between Clip from contents and Add to content.
●
Color: Choose between Color and Grayscale printing.
●
Print quality: Choose between Best, Normal, and Fast.
●
Roll: Choose between Roll 1, Roll 2 (Z5600 only), and Save paper, which automatically chooses the
narrowest roll on which the print will t.
●
Jobs: Choose between On hold and Direct print. By default, jobs from the cloud are On hold. If you choose
Direct print, the front panel will not ask for permission before printing.
ENWWWeb Services manual conguration21
Paper suitability options
Paper mismatch action
If the paper currently loaded in the printer is not suitable for a particular job, the printer can either put the job on
hold until some suitable paper is loaded, or it can ignore the problem and print the job on the unsuitable paper.
There are several ways in which the loaded paper may be considered unsuitable:
●
The paper type is not as specied for the job
●
The paper source (roll 1, roll 2 or sheet) is not as specied for the job
●
The paper size is smaller than specied for the job
You can set the printer's behavior in such cases from the front panel.
●
Press , then , then Setup > Job management options > Paper mismatch action > Print anyway if
you want such jobs to print on whatever paper is loaded. This is the default option when printing from a
software application or from the Embedded Web Server; but it does not work when printing from a USB
ash drive, nor when copying.
●
Press , then , then Setup > Job management options > Paper mismatch action > Put job on hold if
you want such jobs to be put on hold. The printer will send an alert whenever a job is put on hold.
When a job is put on hold for paper, it is kept in the printer queue until some suitable paper is loaded (in which
case, all jobs waiting for that paper type can be printed). Meanwhile, other jobs with dierent requirements can
continue printing.
Roll switching options (Z5600 only)
If two rolls are loaded, both of which are suitable for the job, the roll will be chosen according to your
preferences. These can be set from the front panel: press
Paper options > Roll switching options.
●
Minimize paper waste. If this option is chosen, the printer will choose the narrowest roll that meets all the
criteria, to avoid wasting paper due to trimming. This is the default option.
●
Minimize roll changes. If this option is chosen, the printer will choose the roll that is currently active, to
avoid wasting time with a roll switch.
●
Use roll with less paper. If this option is chosen, the printer will choose the roll that has the least paper.
NOTE: This option is eective only if you have enabled Printing paper info (see Printing paper info
on page 45). Otherwise, it has the same eect as Minimize paper waste.
NOTE: In order to switch from one roll to another, the printer needs to cut the active roll. Therefore, automatic
roll switching is not possible when the active roll cannot be cut by the automatic cutter.
, then , then Setup > Printing preferences >
Turn nesting on and o
Nesting means automatically printing images or document pages side by side on the paper when feasible, rather
than one after the other. This is done to avoid wasting paper. See Nest jobs to save roll paper on page 61.
To turn nesting on or o, you must rst make sure that the job queue is enabled (see Turn o the job queue
on page 68 or Turn o the job queue on page 72) and the start of printing is set to After Processing (see
Select when to print a job in the queue on page 66 or Select when to print a job in the queue on page 70).
Then:
22Chapter 3 Setting up the printerENWW
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