HP D4910A, D4911A Installation Manual

HP Ultra/Wide SCSI 4 GB and

9 GB Hard Disk Drive

Installation Guide

HP Part Number 5967-4544

Printed in June 1998

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard shall not

be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software
on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied, reproduced, or
translated to another la nguage without the prior written consent of Hewlett­Packard Company.

®

NetWare
Windows NT and NTAS® are registered trademarks of Microsoft Corporation.
SCO
Banyan

and UnixWare

®

UNIX® is a registered trademark of The Santa Cruz Operation, Inc.

®

and VINES® are the registered trademark of Banyan Systems
Incorporated. OS/2
Machines Corporation.

®

are registered trademarks of Novell, Inc. Microsoft



is the registered trademark of the International Business

®

Hewlett-Packard Company
Network Server Division
Technical Marketing/MS 49EU-FQ
5301 Stevens Creek Blvd.
P. O. Box 58059
Santa Clara, CA 95052-8059 USA

© Copyright 1998, Hewlett-Packard Company.

Audience A ssumptions

This guide is for the person who installs, administers, and troubleshoots LAN
servers. Hewlett-Packard Company assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with
hazardous energy levels.

ii

Contents

1 Prepare Drive for Installation.......................................................................... 1

Introduction........................................................................................................1

General Installation Steps ............................................................................. 1

Step 1: Prepare for Installation ..........................................................................2

Tools You Need............................................................................................. 2

Setup Information You Need......................................................................... 2

Unpack the Drive...........................................................................................3

Step 2: Determine the Drive Type ..................................................................... 3

Step 3: Set the SCSI Address ........................................................................... 8

Step 4: Connect SCSI Cable Adapter (if required) .......................................... 14

Step 5: Continue Installation............................................................................ 14

2 Mount the Drive in the NetServer L Series .................................................. 15

Step 1: Mount the Drive in the System ............................................................15

Step 2: Connect the Drive Activity Light........................................................... 16

Step 3: Connect the Drive................................................................................ 19

Step 4: Configure the Drive ............................................................................. 20

3 Mount the Drive in the NetServer E 45......................................................... 23

Step 1: Determine the Drive Location.............................................................. 23

Step 2: Mount the Drive in the System ............................................................25

Mount the Drive in Shelf 5 or 6....................................................................25

Mount the Drive in Shelf 3 or 4....................................................................26

Step 3: Connect the Drive................................................................................ 26

Step 4: Configure the Drive ............................................................................. 27

A Jumper Settings ............................................................................................ 29

Jumper Legend................................................................................................ 29

B Disk Drive Characteristics............................................................................ 31

NetWare and DOS........................................................................................... 31

OS/2 and Windows NT .................................................................................... 32

UNIX and Banyan Vines..................................................................................33

C Returning HP Hard Disk Drives.................................................................... 35

D Warranty and Support................................................................................... 37

Hardware Warranty.......................................................................................... 37

iii

Contents

HP Repair and Telephone Support.................................................................. 37

E Regulatory Information................................................................................. 39

Index.................................................................................................................... 41

iv

1 Prepare Drive for Installation

Introduction

This chapter describes the tools, setup information and the steps necessary to
install a SCSI hard disk drive into an HP NetServer. The drives do c umented in this
guide are listed in Table 1-1.

Table 1-1. Hard Disk Drive Product Numbers

HP Product Number

D4910A 4.26 GB

D4911A 9.10 GB

Capacity

1

General Installation Steps

In general, the steps for installing a hard drive are shown below. Please refer to the
detailed instructions in each step before attempting to install your drive.

1. Prepare for Installation

2. Determine the Drive Type

3. Set the SCSI Address

4. Connect SCSI Cable Adapter (if required)

5. Mount the Drive in the System

6. Connect the Drive Activity Light (if appropriate)

7. Connect the Drive

8. Configure the Dr ive

CAUTION In a few cases, drives with the same product number can be of

different types and require different jumper settings. If your
drive does not match the type in the figure, check the other
figures for the matching type.

1

The operating system may report a different capacity.

1

Chapter 1 Prepare Drive for Installation

Step 1: Prepare for Installation

Gather the tools and the setup information you need to install the drive, before
removing the drive from its packaging.

Tools You Need

To install the disk drive, you need the following tools:

•

Tweezers, needle-nose pliers or a similar tool for setting configuration

jumpers.

•

A Torx

Setup Information You Need

Before you begin, you need the following setup info rmation:

•

The HP NetServer Installation Road Map for your system or Information

•

The SCSI addresses available in your system. (Refer to your system in

TM

T-15 screwdriver or a regular blade screwdriver.

Assistant on the HP NetServer Navigator CD-ROM.

Information Assistant on the HP NetServer Navigator CD-ROM for
information on determining available SCSI addresses.)

2

Chapter 1 Prepare Drive for Installation

Unpack the Drive

CAUTION Shock: Hard disk drives are very susceptible to mechanical

shock and can be damaged by a drop as short as one-quarter of
an inch. Take care when unpacking and handling the disk
drive. If the drop would crack an egg, it will damage the drive.

Static: Protect the hard disk drive from static electricity by
leaving it in its anti-static bag until you are ready to install it.
Use an antistatic wrist strap and a grounding mat (3M
8501/8502/8505 or equivalent). If an antistatic work area is
not available, touch any unpainted metal surface to discharge
static electricity before handling the drive.

When you remove the hard disk drive from the anti-static bag,
handle it only by the frame. Do not touch the electrical
components. Place the drive on the anti-static bag whenever
you set it down.

After gathering the information and tools:



•

Remove the drive from the packaging.

Step 2: Determine the Drive Ty pe

The type of the drive varies and drives with the same part number may be of
different types.

•

Match the drive you unpacked with the type of drive shown in Figure 1-1.

3

Chapter 1 Prepare Drive for Installation

D4910A 4.26 GB Model

(T ype 1)

D4910A 4.26 GB Model

(Type 2)

D4910A 4.26 GB Model

(Type4)

D4911A 9.10 GB Model

(Type 3)

D4911A9.10 GB Model

(Type 2)

D4911A9.10 GB Model

(Type4)

4

D4910A 4.26 GB Model

(Type5)

D4911A9.10GBModel

(Type5)

Figure 1-1. Identification of the 4 Different Types of Drives

Chapter 1 Prepare Drive for Installation

NOTE Some of the product numbers are duplicated, because the type

of drive shipped is not always the same. Therefore, it is
important that you match your drive to the correct type.

The types of drives differ in that the jumpers are in different locations. Refer to the
appropriate illustration (Figure 1-2, 1-3, 1-4, 1-5 o r 1-6) for your type of drive,
and note the location of the jumpers.

The "Disk Drive Characteristics" appendix shows a legend of the drive control
settings and the jumper control settings for the individual drives.

J6

J2

SCSI Connector

J1

Power Connector

Figure 1-2. Component Identification, Type 1 Drives

5

Chapter 1 Prepare Drive for Installation

J4

SCSI

Connector

Power

Connector

Figure 1-3. Component Identification, Type 2 Drives

J6

J2

SCSI

Connector

Power Connector

Figure 1-4. Component Identification, Type 3 Drives

6

Chapter 1 Prepare Drive for Installation

Figure 1-5. Component Identification, Type 4 Drives

Figure 1-6. Component Identification, Type 5 Drives

7

Chapter 1 Prepare Drive for Installation

Step 3: Set the SCSI Address

The SCSI address is set using jumpers located on the drive. SCSI addresses range
from 0 to 15.

• Each drive is preset to SCSI address 3.

• Address 7 is reserved for communications with the SCSI host bus adapter.

• Addresses 8 to 15 should NOT be used because the HP NetServer will

time out waiting for the hard disk drive to spin up.

Set the drive to the lowest available SCSI address. Address 0 should be used for
the first drive in the system. Typically, address 1 is assigned to the second hard
disk drive, address 2 is assigned to the third drive, and so forth.

This step assumes the jumpers are accessible. If they are not accessible, it may be
necessary to remove the mounting tray or bracket to adjust the settings.

Each device on the channel needs a different SCSI address. If this is the first hard
drive in the system, complete this step to verify the jumper is set correctly. If this
is one of two or more SCSI devices in the system (and not the first drive), you
must change the SCSI address for the drive.

•

If you are connecting an Ultra/Wide SCSI drive to a narrow SCSI cable

and narrow SCSI controller, set the SCSI address to 0, 1, 2, or 3.

•

If you are connecting an Ultra/Wide SCSI drive to a wide SCSI cable and

wide SCSI controller, set the SCSI address to 0, 1, 2, 3, 4, 5, or 6.

Detailed descriptions of all the jumpers are provided in the "Jumper Settings"
appendix. Figures 1-7, 1-8, 1-9, 1-10 and 1-11 show the default SCSI address
settings for each drive.

8

Chapter 1 Prepare Drive for Installation

Figure 1-7. SCSI Address Settings, Type 1 Drives

9

Chapter 1 Prepare Drive for Installation

10

Figure 1-8. SCSI Address Settings, Type 2 Drives

Chapter 1 Prepare Drive for Installation

Figure 1-9. SCSI Address Settings, Type 3 Drives

11

Chapter 1 Prepare Drive for Installation

12

Figure 1-10. SCSI Address Settings, Type 4 Drives

Chapter 1 Prepare Drive for Installation

Figure 1-11. SCSI Address Settings, Type 5 Drives

13

Chapter 1 Prepare Drive for Installation

Step 4: Connect SCSI Cable Adapter (if required)

The SCSI cable adapter (see Figure 1-11) allows you to connect an Ultra/Wide
SCSI drive to a narrow SCSI cable and narrow SCSI controller. If you are not
connecting your drive to a narrow cable, continue with Step 5.

Figure 1-12. Narrow to Ultra/Wide SCSI Adapter

•

Plug the narrow SCSI cable into the adapter, aligning the notch in the

connector with the slot in the adapter.

•

Plug the other end of the adapter into the drive. The shape of the connector

prevents it from being plugged into the drive incor rectly.

Step 5: Continue Installation

If you are installing the drive in an HP NetServer L Series, continue with
Chapter 2. If you are installing the drive in an HP NetServer E 45, continue with
Chapter 3.

14

2 Mount the Drive in the NetServer

L Series

This chapter describes the installation of a drive in the NetServer L Series.

Step 1: Mount the Drive in the Sy stem

Determine what type of mounting tray or bracket is correct for the system.
Use the tray with the drive activity light for mounting a drive in the front of a

NetServer. The drives are shipped already mounted on this tray. To purchase the
tray separately, order Product Number D2198B (multipack).

Front view

Figure 2-1. Tray

Consult Information Assistant on the HP NetServer Navigator CD-ROM for your
system for additional information regarding the tray or bracket.

Attach a tray to a drive or change a factory-supplied tray (if needed) as follows:

•

Place the drive on a flat surface, free of static electricity, with the circuit

board of the drive facing up.

•

If your drive is on a tray that is not appropriate for your server, remove the

four screws attaching the drive to the tray and remove the tray. These
screws can be used to mount the drive on the tray or bracket.

•

Place the new tray or bracket on the drive.

15

Chapter 2 Mount the Drive in the NetServer L Series

•

Align the mounting holes on the tray or bracket with those on the drive.

•

Attach the tray or bracket to the drive using the four screws.

Step 2: Connect the Drive A ctivity Light

The mounting tray (D2198B) has a drive activity light on the front-panel. The
drive activity light flashes during data access and the drive power-on self-test.

Connect the drive activity light for your drive as shown in Figures 2-2, 2-3, 2-4, 2­5, and 2-6.

16

Figure 2-2. Activity Light Connection, Type 1 Drives

Chapter 2 Mount the Drive in the NetServer L Series

Figure 2-3. Activity Light Connection, Type 2 Drives

Figure 2-4. Activity Light Connection, Type 3 Drives

17

Chapter 2 Mount the Drive in the NetServer L Series

A0A1A2A

J3

Pin 1
Pin 2

+5VRedCable

Black Cable

Drive ActivityLED

R

L

E

E

DME

3

S

R

R

E

E

S

S

Figure 2-5. Activity Light Connection, Type 4 Drives

A0A1A2A

J3

Pin 1
Pin 2

+5V Red Cable

Black Cable

R

L

E

E

DME

3

S

R

R

E

E

S

S

18

Drive ActivityLED

Figure 2-6. Activity Light Connection, Type 5 Drives

Chapter 2 Mount the Drive in the NetServer L Series

Step 3: Connect the Drive

In this step, you install the drive in the system, and connect the SCSI data cable
and the drive power cable. The SCSI cable is connected to the SCSI connector on
the system board or to a SCSI host bus adapter board.

The correct cable for HP Ultra SCSI-3 drives has an active termination module on
one end of the cable. The active termination module is easy to recognize, because
it looks different from the other connectors on the cable, and the word "active"
should appear on the active termination module.

NOTE HP SCSI-3 drives must connect to the actively terminated

cable. Using an incorrect cable (or not using an active
termination module) will cause data transmission errors.
Do not use passively terminated cables with Ultra SCSI-3 hard
disk drives.

CAUTION The active termination module belongs on the last connector

on the cable, opposite the system board or host bus SCSI
adapter. Do not remove this module.

•

Turn off your system and the display.

•

Disconnect the power cords.

•

Detach any external cables.

•

Remove the cover from the HP NetServer.

•

Remove any hardware necessary to reach the cables or insert the drive.

Consult Information Assistant on the HP NetServer Navigator
CD-ROM for your system for instructions.

•

Insert the mounted hard dr ive in your HP NetServer.

•

Connect the internal power supply cable to the hard disk drive with one of

the unused cables fro m the power supply unit.

•

Select an available connector on the SCSI cable and connect it to the disk

drive.

19

Chapter 2 Mount the Drive in the NetServer L Series

CAUTION The connector is keyed. Do not force the connector in the slot.

(The red stripe on the edge of the cable denotes the positio n of
Pin 1 on the cable.)

•

Record information about the new hard disk setup, including: model

number, capacity, and SCSI address.

•

Reassemble your HP NetServer.

•

Connect all the cables and power cords.

•

Power up your HP NetSe rver.

NOTE If a drive recognition error displays during system startup, press

Ctrl+Alt+Del to restart the system. Do not power cycle the
system because the drive recognition error will likely repeat.

Step 4: Configure the Drive

The SCSI controller is configured for the drive using a configuration utility.

20

•

If the SCSI controller is not yet configured, run the appropriate

configuration utility, included with your system.

•

Consult your operating system documentation for information on

formatting the disk drive for use in the system. Typically, you create one or
more partitions on your new hard drive, using the guidelines in Appendix
B, "Disk Drive Characteristics."

•

Initialize the file system, using the operating system format utility.

CAUTION No low-level format is needed. HP performs the low-level

format at the factory.

NOTE If you are experiencing problems with the drive, watch the

messages on your monitor while the system boots. A message
appears if a drive is not recognized by the HP NetServer (which
happens when the HP NetServer attempts to communicate with
a drive before the drive has finished spinning up).

If the system did not recognize a hard drive:

Chapter 2 Mount the Drive in the NetServer L Series

• Wait until all drives reach full speed.

• Press the Reset button on the system or press the

Ctrl+Alt+Del hot-key combination to restart the HP
NetServer without powering it down.

Do not power-down (power-cycle) the system to restart it, as
this causes all the drives to stop spinning.

21

3 Mount the Drive in the NetServer

E 45

This chapter provides instructions for installing a hard disk d rive in the HP
NetServer E 45.

Consider the following when installing a drive in an HP NetServer E Series
system.

• The HP NetServer E 45 supports up to four 4 GB or four

9 GB drives.

• Drive types D4910A and D4911A are supported in the HP

NetServer E 45.

• Drive types D4910A and D4911A are not supported in the HP NetServer E

40 or the HP NetServer E 30.

NOTE The HP NetServer E 45 ships with drive mounting trays

installed in shelves 3 and 4. Drives shipped as accessories
usually come installed on a factory tray, which must be
removed. The drive must be put on an NetServer E 45 tray.

Step 1: Determine the Drive Location

The drive can be mounted in one of several possible locations in the system. If you
decide to mount the drive on shelf 5 or 6 (recommended), you will fasten the drive
to the chassis. If you decide to install the drive on shelf 3 or 4, you will mount the
drive onto a tray, which is installed in one of the shelves.

•

Decide whether to mount the drive on shelf 5 or 6 (recommended) or on

shelf 3 or 4. See Figure 3-1 for the locations of shelves in the system, and
some of the cabling options.

23

Chapter 3 Mount the Drive in the NetServer E 45

Power
Switch

FlexibleDisk
Controller

FlexibleDisk

CD-ROM

SystemBoard

IDE1
IDE2

F5

D5

Shelf 1
Shelf 2
Shelf 3
Shelf 4

For cabling options and connector locations, see the

Technical Reference Label inside your HP NetServer chassis.

*

C33

SCSI Card

PCI 1

Shelf 5
Shelf 6

Key

AvailableConnector
EngagedConnector

50-pinSCSI Cable

C33

D5

IDE CD-ROM Cable

FlexibleDisk Cable

F5

Built-inSCSI Terminator

*

Figure 3-1. NetServer E 45 Shelf Positions and Cabling Options

•

Use the guidelines in Table 3-1 to determine the proper location within

your HP NetServer E 45 to install your hard disk drive.

Table 3-1. Mass Storage Device Locations and SCSI ID Settings

Device Location SCSI Address

Standard Hard Drive

Shelf 5 0 (default)
(in models that include
one)

24

HP Accessory 4 GB
HD (D4910A)

Shelf 3, 4, 5 or 6 0, if it is the first hard drive; for

subsequent drives, use address 1, 2
or 3

HP Accessory 9 GB
HD (D4911A)

Shelf 3, 4, 5 or 6 0, if it is the first hard drive; for

subsequent drives, use address 1, 2

or 3
HP SureStore T4i Shelf 3 or 4 4 (default)
HP SureStore 8i,

5000i, 2000i
Standard SCSI

Shelf 3 or 4 2 (default)

(can be set to any unused address)

PCI 1 Slot 7

Controller

Chapter 3 Mount the Drive in the NetServer E 45

•

If the drive is in a factory-provided tray, place the drive on a flat surface

free from static electricity with the circuit board on the drive facing up.
Remove the four screws that attach the drive to the tray and remove the
drive. (These screws can be used to mount the drive in the HP NetServer E

45.)

Step 2: Mount the Drive in the Sy stem

To prepare to install the drive:

•

Turn off your system and the display.

•

Disconnect the power cords.

•

Detach any external cables.

•

Remove the cover from the HP NetServer.

•

Remove any hardware necessary to reach the cables or insert the drive.

Consult Information Assistant on the HP NetServer Navigator CD-ROM
for your system for specific instructions for removing components.

If you are mounting the drive in shelf 5 or 6, continue with "Mount the Drive in
Shelf 5 or 6" If you are mounting the drive in shelf 3 or 4, continue with "Mount
the Drive in Shelf 3 or 4."

Mount the Drive in Shelf 5 or 6

•

Remove the rear cooling fan.

•

Align the four screw holes of the rear shelf with the four screw holes of the

drive.

•

Loosely install all of the screws (provided with the drive), then tighten the

screws to no more than eight inch-po unds (0.9 newton meters).

•

Carefully insert the fan wire fully into the drive bay.

•

Replace the rear cooling fan.

Continue with Step 3.

25

Chapter 3 Mount the Drive in the NetServer E 45

Mount the Drive in Shelf 3 or 4

•

Remove the drive mounting tray from the system. (See Figure 3-2.)

Figure 3-2. Hard Disk Drive Mounting Tray

•

Align the four screw holes in the bottom of the NetServer E 45 tray with

the four screw holes in the bottom of the drive.

•

Loosely install all of the screws, then tighten the screws to no more than

eight inch-pounds (0.9 newton-meter).

•

Place the tray in the shelf opening and slide the tray into the shelf.

•

Align the screw holes at the front of the tray with the holes in the front of

the chassis.

•

Loosely install all screws, then tighten each screw to no more than eight

inch-pounds (0.9 newton-meter).

Step 3: Connect the Drive

Connect the SCSI data cable and power cable and complete the drive installation.
The SCSI cable is connected to the SCSI connector on the SCSI host bus adapter
board.

The correct cable for HP Ultra SCSI-3 drives has an active termination module on
one end of the cable. The active termination module is easy to recognize, because
it looks different from the other connectors on the cable. The cable bundled with
your system is actively terminated.

26

Chapter 3 Mount the Drive in the NetServer E 45

NOTE HP SCSI-3 drives must connect to the actively terminated

cable. Using an incorrect cable (or not using an active
termination module) will cause data transmission errors. Do not
use passively terminated cables with Ultra SCSI-3 hard disk
drives.

CAUTION The active termination module belongs on the last connector

on the cable. Do not remove this terminator.

•

Connect the internal power supply cable to the hard disk drive with one of

the unused cables fro m the power supply unit.

•

Select an available connector on the SCSI cable and connect it to the disk

drive.

CAUTION The connector is keyed. Do not force the connector in the slot.

(The red stripe on the edge of the cable denotes the positio n of
Pin 1 on the cable.)

•

Record information about the new hard disk setup, including: model

number, capacity, and SCSI.

•

Reassemble the HP NetServer.

•

Connect all the cables and power cords.

•

Turn on power to the HP NetServer.

Step 4: Configure the Drive

Configure the SCSI controller for the drive using the SCSI SelectTM utility.

•

If the SCSI controller is not yet configured, run the SCSI Select utility,

included with your system.

•

Consult your operating system documentation for information on how best

to format the disk drive for this HP NetServer. Typically, you create one or
more partitions on your new hard drive, using the guidelines in Appendix
B, "Disk Drive Characteristics."

27

Chapter 3 Mount the Drive in the NetServer E 45

CAUTION No low level format is needed. HP performs the low-level

format at the factory.

•

Initialize the file system, using the operating system format utility.

NOTE If you are experiencing problems with the drive, watch the

messages on your monitor while the system boots. A message
appears if a drive is not recognized by the HP NetServer (which
happens when the HP NetServer attempts to communicate with
a drive before the drive has finished spinning up).

If the system did not recognize a hard drive:

• Wait until all drives reach full speed.

• Press the Reset button on the system or press the

Ctrl+Alt+Del hot-key combination to restart the HP
NetServer without powering it down.

Do not power-down (power-cycle) the system to restart it, as
this causes all the drives to stop spinning.

28

A Jumper Settings

Each of the drives has an Ultra SCSI-3, single-ended, wide 8 or 16-bit interface
data connection. The hard disk drives are shipped without SCSI terminators. These
drives are ready to use on a SCSI cable with a built-in active terminator.

The terminator power options are:

1. No terminator power is connected to drive terminators or the SCSI bus I/O
pin 26 (recommended).

2. Drive supplies own terminator power only.

3. Drive supplies power to I/O pin 26 of the SCSI bus: no power is supplied
to the internal terminators.

4. Drive supplies terminator power to itself (internal connection) and to I/O
pin 26 of the SCSI bus.

5. Connects terminator power from the SCSI bus I/O pin 26 to the drive’s
internal terminator, if present.

Each hard disk drive is configured at the factory for optimum performance on
most systems. With the possible exception of setting the SCSI address, you should
not change default settings. Cha nging the disk drive configuration can cause
unexpected or undesirable results.

Jumper Legend

Table A-1 shows the jumper descriptions for all drives. All jumper controlled
features are not available on all drives. (An * indicates a factory default setting.)

Table A-1. General Jumper Description

ID Description

Ax SCSI Addresses (A0, A1, A2 and A3)

See the "Set the SCSI Address" step in the chapter "Prepare
Drive for Installation" for detailed information.

LED Light Emitting Diode Drive Activity Light

Not a jumper in the traditional sense. This is where the drive
activity light connects to the drive.

29

Appendix A Jumper Settings

ID Description

DS Delay Spin-Up

On* Motor start up is delayed by the sum of the SCSI ID times 6

seconds after power is applied; i.e., Drive 0 spindle starts
immediately, drive 1 starts after a 6 second delay, drive 2 starts
after a 12 second delay, and so forth.

Off Motor start up begins immediately after system power up,

unless Motor Start Enable is on. If Motor Start Enable is on, it
overrides this setting.

ME Motor Start Enable

On Drive spindle starts when the Start Unit command is received

from the host system. If the Delay Spin-Up feature is on, the
Delay Spin-Up feature is overridden.

Off* Spindle starts immediately after power up. If Delay Spin-Up is

on, it overrides this setting.

PD Parity Disable

On Parity checking and parity error reporting by the drive is

disabled.

RES Reserved

WP Write Protect

12/6 Delay Time

* Defa ult

NOTE Jumpers are "off," when the jumper is not installed (no

30

Off* Parity checking and parity error reporting by the drive is

enabled. The drive checks for parity and reports the results of
parity checking to the host system.

This pin set is not used and must remain as set at the factory.

On The drive is write protected.
Off* The drive is not write protected.

On The delay spin-up is 12 seconds.
Off* The delay spin-up is 6 seconds.

electrical connection) or "on," when the jumper is in place
(completing the electrical connection).

B Disk Drive Characteristics

The proper settings for the following items depend on the operating system
(NetWare, DOS, OS/2, Windows NT, UNIX or Banyan Vines) and corresponding
version number:

• Extended Translation setting for the controller

• Partitions, logical drives or divisions for the ho t swap hard disk drive

For non-UNIX systems, partition and logical hot swap hard disk drive sizes also
depend on:

• Partition type (Bootable or Non-bootable)

• File system (FAT, HPFS or NTFS)

To determine the appropriate controller and d isk d rive configuration, consult the
section below for your operating system.

NetWare and DOS

Table B-1. Partitioning Information for NetWare and DOS

Extended

Primary
(Boot)
Partition

1 GB max. for
DOS

Extended
Partition

None N/A

Operating
System

NetWare
with DOS

Disk Use

Operating
system
and data

Translation
for > 1 GB
Drive

Disabled 30-50 MB rec.,

Logical
disk

NetWare
only

DOS only Operating

DOS only Data only Enabled None Disk

Data only Disabled None None N/A

Enabled 2 GB max. Rest of disk 2 GB

system

capacity

max.
2 GB

max.

31

Appendix B Disk Drive Characteristics

OS/2 and Windows NT

NOTE Configure the controller with "Extended Translation for Drives

> 1 GB" enabled.

Table B-2. Partitioning Information for OS/2 and Windows NT

Maximum

Bootable Partition

Operating
System

OS/2 2.x 2 GB N/A 2 GB 2 GB N/A
OS/2 Warp

Family
Windows

NT 3.1
Windows

NT 3.5
Windows

NT 3.51
Windows

NT 4.0
Windows

NT 3.5.1

FAT or
HPFS

2 GB N/A 2 GB 64 GB N/A

2 GB 2 GB 2 GB Disk

2 GB 2 GB 2 GB Disk

4 GB 4 GB 4 GB Disk

4 GB 4 GB 4 GB N/A Disk

4 GB 4 GB 4 GB Disk

NTFS FAT HPFS NTFS

Maximum

Non-bootable Drive

Disk

capacity

capacity

capacity

capacity

capacity
Disk

capacity
Disk

capacity

capacity
Disk

capacity

32

Appendix B Disk Drive Characteristics

UNIX and Banyan Vines

Table B-3. Partitioning Information for UNIX

Maximum Size Maximum Number

Extended

File
System
(Division)

1 GB (root)
2 GB
(data)

Partitions
on Disk

47

Divisions in
Partition

Operating
System

SCO UNIX

3.2.4.2 and
ODT/OS 3.0

Translation
for > 1 GB
Drive

Disabled Disk

Partition

capacity

SCO UNIX

3.2v5.0 and
OS 5.0

UnixWare

1.1
UnixWare

2.0.X Disabled

UnixWare

2.1.X Disabled
Banyan

VINES 5.54,
6X and 7.X Disabled

SCO Open
Server 5.0 Disabled

Disabled Disk

Disabled Disk

capacity

capacity
Disk

capacity

Disk
capacity

Disk
capacity

Disk
capacity

1 TB 4 7

2 GB 4 16 slices

2 GB–1 TB 4 16 slices

2 GB–1 TB 4 184 slices

2 GB 1 N/A

1 TB 4 7

33

C Returning HP Hard Disk Drives

When returning a drive for service, repair, or replacement, use the packaging
supplied with the exchange drive.

Foam

Antistatic Bag

Hard Disk Drive

Figure C-1. Drive Repackaging

35

D Warranty and Support

The hardware warranty below applies to components purchased as accessories. If
your component was factory installed as part of an HP NetServer model, refer to
the warranty statement provided with your system documentation.

Hardware Warranty

This HP NetServer accessory is covered by a limited hardware warranty for a
period of one year from receipt by the original end-user purchaser.

Once installed in an HP NetServer, this accessory may carry the longer of either a
one-year warranty or the remainder of the warranty period for the HP NetServer in
which it is installed.

This accessory may be serviced through expedited part shipment. In this event, HP
will prepay shipping charges, duty, and taxes; provide telephone assistance on
replacement of the component; and pay shipping charges, duty, and taxes for any
part that HP asks to be returned.

The customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on-site visit is authorized.

Refer to the warranty statement provided with your original HP NetServer system
documentation for the warranty limitations, customer responsibilities, and other
terms and conditions.

HP Repair and Telephone Support

Refer to the Service and Support section of your HP NetServer system
documentation for instructions on how to obtain HP repair and telephone support.

37

E Regulatory Information

DECLARATION OF CONFORMITY

according to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Hewlett-Packard Company
Address: 5301 Stevens Creek Blvd.

Santa Clara, CA 95052
USA

declares, that the product

Product Name: 4 GB and 9 GB Ultra SCSI-3 Disk Drives
Model Number(s): HP D4910A and HP D4911A
Product Options: N/A

conforms to the following Product Specifications:

Safety: IEC 950:1991 + A1, A2 / EN 60950 (1992) + A1, A2
EMC: CISPR 22:1985 / EN 55022 (1988) - Class B

EN 50082-1:1992 - Generic Immunity

IEC 801-2:1991, 4 kV CD, 8 kV AD
IEC 801-3:1984, 3V/m
IEC 801-4:1988, 0.5 kV Signal Lines, 1 kV Power Lines

FCC Title 47 CFR, Part 15

1

Supplementary Information:
The product herewith complies with the requirements of the Low Voltage Directive

73/23/EEC and the EMC Directive 89/336/EEC.

1) This product was tested in a typical configuration with a Hewlett-Packard NetServer
computer and peripherals.

Santa Clara, May 20, 1998

Nigel Marrion/Quality Manager

North American Contact: Hewlett-Packard Company Product Regulations Manager/ 3000 Hanover Street/Palo
Alto, CA 94304 [phone]
European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,

Department ZQ / Standards Europe, Herrenberger Straße 130, D-7030 Böblingen (FAX: + 49-7031-143143)

39

Index

A

active termination, 19, 26
adapter, SCSI cable, 14

B

Banyan Vines, 33

D

delay spin-up, 29, 30
disk drive

configuration, 29

drive

format, 21, 27
logical partition, 21, 27
NetServer tray, 15
product number, 1

drive activity light, 16, 29

D4910A, 16
D4911A, 17, 18

drive style

D4910A, 5, 7
D4911A, 6, 7

F

fast SCSI-2, 29
file system initialization, 21, 28
front mounting tray, 16

H

hardware warranty, 37
HP fast SCSI-2 cables, 19, 26
HP Information Assistant CD-ROM, 2
HP NetServer Road Map, 2

I

installation

general proc edure, 1
NetServer E 45, 23

internal power supply cable, 19, 27

J

jumper descriptions, 29
jumper locations

D4910A, 5, 7
D4911A, 6, 7

M

mounted tray, 15

N

narrow interface data connection, 29
narrow SCSI adapter, 14
NetServer E 30, 23
NetServer E 40, 23
NetServer E 45, 23
NetWare, 31

O

operating system format utility, 21, 28
OS/2, 32

P

parity, 30
passively terminated

cables, 19, 27

R

restart system, 21, 28
returning a drive, 35

S

SCSI address, 29

default, 8
range, 8
typical settings, 8

SCSI address settings

D4910A, 9

D4911A, 10, 11
SCSI addresses, 2
SCSI cable, 19, 26, 29
SCSI cable adapter, 14

41

Index

SCSI connector, 19, 26
SCSI controller, 21, 27
SCSI drive power cable, 19, 26
SCSI hard drives

multiple, 8
SCSI host bus adapter, 8, 19, 26
SCSI Select utility, 21, 27
SCSI terminators, 29
setup information, 2
shock, 3
start unit command, 30
static electricity, 3
support, 37

system board, 19, 26
system boot, 21, 28

T

tools, 2

U

Ultra Wide SCSI connector, 14

W

Windows NT, 32
write protect, 30

42