HP (Hewlett-Packard) D4200 User Manual

HP Deskjet D4200 Printer series

HP Photosmart Software Help

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

TrueType is a U.S. trademark of Apple Computer, Inc.

Adobe, AdobeRGB, and Acrobat are trademarks of Adobe Systems Incorporated.

Terms and conventions

The following terms and conventions are used in this user's guide.

Visual

The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web

www.hp.com/accessibility.

site at:

Terms

The HP Deskjet printer is also referred to as the HP Deskjet, HP printer, or

printer.

Cautions and warnings

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:

CAUTION: Do not touch the print

cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.

A Warning indicates possible harm to you or to others. For example:

WARNING! Keep both new and

used print cartridges out of the reach of children.

Accessibility

Your HP printer provides a number of features that make it accessible for people with disabilities.

1Welcome....................................................................................................................................5

2 Special features........................................................................................................................7

3 Get started

The printer at a glance ...............................................................................................................8

Buttons and lights ....................................................................................................................10

Power button and light .......................................................................................................11

Print Cartridge Status lights ...............................................................................................12

Photosmart Essential button ..............................................................................................13

Resume button and light ....................................................................................................14

Front USB port lights .........................................................................................................14

Cancel icon ........................................................................................................................15

Paper trays ..............................................................................................................................15

Unfold the paper trays .......................................................................................................16

Input tray ............................................................................................................................17

Paper guide .......................................................................................................................17

Output tray .........................................................................................................................17

Fold the paper trays ...........................................................................................................18

Print cartridges .........................................................................................................................19

Replace print cartridges .....................................................................................................20

Ink-backup mode .....................................................................................................................20

Ink-backup mode output ....................................................................................................21

Exit ink-backup mode ........................................................................................................21

4 Connect the printer

USB .........................................................................................................................................22

5 Print using the Photosmart Essential button

About the Photosmart Essential button ...................................................................................23

About the HP Photosmart Software .........................................................................................23

6 Print photos using the front USB port

About the front USB port .........................................................................................................24

Print photos from the front USB port .......................................................................................24

About the front USB port lights ................................................................................................25

7 Print photos

Print borderless photos ............................................................................................................27

Print photos with a border ........................................................................................................29

HP Real Life Technologies photo fix .......................................................................................31

Photo print cartridge ................................................................................................................31

Advanced color settings ..........................................................................................................32

Exif Print ..................................................................................................................................32

Store and handle photo paper .................................................................................................33

Save money when printing photos ..........................................................................................33

Share photos with friends and family .......................................................................................34

Other photo projects ................................................................................................................34

8 Print other documents

Print e-mail ...............................................................................................................................35

Print documents .......................................................................................................................36

Print letters ...............................................................................................................................37

Print envelopes ........................................................................................................................38

Print postcards .........................................................................................................................39

Print hagaki cards ....................................................................................................................40

Print index cards and other small media .................................................................................41

Print labels ...............................................................................................................................42

Print CD/DVD tattoos ...............................................................................................................43

Print transparencies .................................................................................................................44

Print brochures ........................................................................................................................45

Print greeting cards .................................................................................................................46

Print booklets ...........................................................................................................................47

Print posters .............................................................................................................................49

Print iron-on transfers ..............................................................................................................50

9 Printing tips

Print a test page ......................................................................................................................52

Printing shortcuts .....................................................................................................................52

Create printing shortcuts ...................................................................................................53

Fast/Economical printing .........................................................................................................53

Select a paper type ..................................................................................................................54

Select a specific paper type ...............................................................................................54

Change the print speed or quality ............................................................................................54

Print resolution .........................................................................................................................55

Maximum dpi ...........................................................................................................................55

Print in grayscale .....................................................................................................................56

Set the page order ...................................................................................................................56

Set a custom paper size ..........................................................................................................56

Print multiple pages on a single sheet of paper .......................................................................57

Resize a document ..................................................................................................................57

Print preview ............................................................................................................................57

Two-sided printing ...................................................................................................................58

Bound two-sided documents ...................................................................................................58

10 Printer software

Make the HP Deskjet the default printer ..................................................................................60

Set default print settings ..........................................................................................................60

Printer Properties dialog box ...................................................................................................61

What's This? help ....................................................................................................................62

Ink Status window ....................................................................................................................62

Download printer software updates .........................................................................................63

Contents

11 Maintenance

Install print cartridges ..............................................................................................................64

Print cartridge combinations ..............................................................................................64

Selection numbers .............................................................................................................64

Printing with one print cartridge .........................................................................................65

Installation instructions ......................................................................................................65

Align print cartridges ................................................................................................................67

Automatically clean print cartridges .........................................................................................67

Calibrate print quality ...............................................................................................................68

View estimated ink levels ........................................................................................................68

Maintain the printer body .........................................................................................................69

Remove ink from your skin and clothing ..................................................................................69

Manually clean print cartridges ................................................................................................69

Maintain print cartridges ..........................................................................................................70

Print cartridge storage and handling ..................................................................................71

Print cartridge protector .....................................................................................................71

Printer Toolbox ........................................................................................................................72

12 Troubleshooting

Error messages .......................................................................................................................73

Print cartridge error messages ..........................................................................................73

Other error messages ........................................................................................................74

Installation problems ................................................................................................................74

Printer lights are on or flashing ................................................................................................76

What the flashing light means ...........................................................................................77

Power light is flashing ........................................................................................................77

Resume light is flashing .....................................................................................................78

Both Power and Resume lights are flashing ......................................................................78

Print Cartridge Status lights are on or flashing ..................................................................79

Front USB port lights are flashing ......................................................................................80

Printer does not print ...............................................................................................................80

Verify the following ............................................................................................................80

Check the printer lights ......................................................................................................80

Check the printer cable connection ...................................................................................80

Printer is stalled .................................................................................................................81

If the printer still does not print ..........................................................................................82

Document prints slowly ............................................................................................................82

Print cartridge problems ..........................................................................................................83

Paper problems .......................................................................................................................86

Paper jam ..........................................................................................................................86

Out-of-paper message .......................................................................................................88

Printer prints on multiple sheets at once ...........................................................................88

Photos do not print correctly ....................................................................................................89

Check the paper tray .........................................................................................................89

Check the printer properties ..............................................................................................89

Part of the photo is faded ..................................................................................................90

Fading occurs on the edges of a photo .......................................................................90

Fading occurs near the edges of a photo ....................................................................91

Problems with borderless documents ......................................................................................91

Borderless printing guidelines ...........................................................................................91

Part of the photo is faded ..................................................................................................93

Fading occurs on the edges of a photo .......................................................................94

Fading occurs near the edges of a photo ....................................................................94

Photo has an unwanted border .........................................................................................94

For most paper types ...................................................................................................95

For photo paper with a tear-off tab ..............................................................................95

Print quality is poor ..................................................................................................................96

Document is misprinted ...........................................................................................................98

Front USB port problems .......................................................................................................100

If you continue to have problems ...........................................................................................101

A HP support

Ink cartridge warranty information .........................................................................................102

Support process ....................................................................................................................102

HP support by phone .............................................................................................................103

Phone support period ......................................................................................................103

Placing a call ...................................................................................................................103

After the phone support period ........................................................................................103

B Order supplies

Order paper or other media ...................................................................................................104

Order print cartridges .............................................................................................................104

Order other supplies ..............................................................................................................104

C Technical information

Printer specifications .............................................................................................................106

Environmental product stewardship program ........................................................................106

Paper use ........................................................................................................................107

Plastics ............................................................................................................................107

Material safety data sheets ..............................................................................................107

Recycling program ...........................................................................................................107

HP inkjet supplies recycling program ..............................................................................107

Energy consumption ........................................................................................................107

Disposal of Waste Equipment by Users in Private Households in the European Union . 108

Regulatory notices .................................................................................................................109

FCC statement .................................................................................................................109

LED indicator statement ..................................................................................................109

Notice to users in Korea ..................................................................................................109

VCCI (Class B) compliance statement for users in Japan ...............................................109

Notice to users in Japan about power cord .....................................................................110

Index............................................................................................................................................111

1Welcome

Welcome to the HP Deskjet D4200 Printer series Help. This guide primarily explains how to print photos from memory cards, digital cameras, and other USB devices. For details on how to use your computer and the printer together, see the following table and select an appropriate topic. You can also use the table of contents pane on the left to locate information.

NOTE: For information about installing the software, see the Setup Guide that came

with the printer.

Section Description

Special features Learn about some of the printer's special features.

Get started Learn how to operate the printer and use and replace the print

Connect the printer Learn how to connect the printer to your computer.

Print using the PhotoEssential button

Print photos from a digital camera

Print photos Learn how to print photos, adjust the appearance of photos

Print other documents Learn how to print a variety of documents, including e-mail,

Printing tips Learn how to use printing shortcuts, select a paper type, change

Printer software Learn how to make the HP Deskjet the default printer, set default

Maintenance Learn how to install and care for print cartridges, view how much

cartridges.

Open the HP Photosmart Software and access the HP imaging features.

Learn how to use the front USB port on the printer to transfer and print photos from a digital camera.

before you print, install a photo print cartridge, store and handle photo paper, and share photos with friends and family.

greeting cards, envelopes, labels, posters, booklets, transparencies, and iron-on media.

the print resolution, set the page order, print multiple pages on a single sheet, preview a document, and use two-sided printing.

print settings, and download printer software updates.

ink is left in a print cartridge, print a test page, and remove ink stains.

Welcome 5

Chapter 1

(continued)

Section Description

HP support Find out how to contact HP support.

Troubleshooting Find a solution to a hardware or software problem.

Order supplies Learn how to order supplies for the printer.

Specifications Learn about the paper capacity, requirements, and other

specifications for the printer.

HP inkjet supplies recycling

Find out how to recycle print cartridges.

program

6Welcome

2 Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:

• Borderless printing: Use the entire page surface when printing

brochures with the borderless printing feature.

• Six-ink upgradeable printing: Enhance photo printing with a (purchased separately).

• Ink-backup mode: Continue printing with one print cartridge when the other print cartridge has run out of ink. For information, see

• Printing from a digital camera: Transfer and print photos from a digital camera using the

front USB port.

• Print Cartridge Status display: Know when a print cartridge is low on ink by viewing the

Print Cartridge Status lights.

• Panoramic printing: Print panoramic photos

• HP Vivera Inks: Get true-to-life photo quality and exceptional fade resistance with vivid colors that last. HP Vivera Inks are specially formulated and scientifically tested for quality, purity and fade resistance.

• Photosmart Essential button: Use the HP Photosmart Software, which provides a fast and easy way to make prints of your photos.

• CD/DVD Tattoos: Personalize your CDs and DVDs by printing high-quality, low-cost

CD/DVD Tattoos. (This feature might not be available in your country/region.)

photos and

photo print cartridge

Ink-backup mode.

with borders or without borders.

Photosmart Essential button to open the

Special features 7

3 Get started

• The printer at a glance Buttons and lights

• Paper trays

• Print cartridges

• Ink-backup mode

•

The printer at a glance

Click the links below to learn about the printer features.

1 Buttons and lights

2 Front USB port

3 Paper trays

8 Get started

1 Print cartridges

2 Ink-backup mode

1 USB port

The printer at a glance 9

Chapter 3

Buttons and lights

Use the printer buttons to turn the printer on and off, cancel a print job, restart a job, and open HP Photosmart Software. The printer lights give you visual cues about the status of the printer.

1 Power button and light

2 Print Cartridge Status lights

3 Photosmart Essential button

4 Resume button and light

5 Front USB port lights

6 Cancel icon

10 Get started

Power button and light

Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button.

1 Power button and light

The Power light flashes when the printer is processing.

CAUTION: Always use the Power button to turn the printer on and off. Using a power

strip, surge protector, or a wall-mounted switch to turn the printer on and off might cause printer failure.

Buttons and lights 11

Chapter 3

Print Cartridge Status lights

The Print Cartridge Status lights are located in the center of the control panel. For more information, see

1 Print Cartridge Status lights

Print cartridges.

1 Tri-color print cartridge light

2 Black/Photo print cartridge light

12 Get started

1. The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle.

• The light is on and solid when the tri-color print cartridge is low on ink.

• The light flashes when the tri-color print cartridge needs to be serviced.

2. The right status light represents the black or the photo print cartridge. For more information, see

Photo print cartridge. One of these print cartridges is installed in the

right side of the print cartridge cradle.

• The light is on and solid when the black or photo print cartridge is low on ink.

• The light flashes when the black or photo print cartridge needs to be serviced.

Photosmart Essential button

Use the Photosmart Essential button to open the HP Photosmart Software.

1 Photosmart Essential button

The HP Photosmart Software provides a fast and easy way to make prints of your photos. It also provides access to other basic HP imaging software features, such as saving, viewing, and sharing your photos.

Buttons and lights 13

Chapter 3

Resume button and light

The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.

1 Resume button and light

Front USB port lights

To transfer photos from a digital camera, external card reader, or USB flash drive, just plug the camera or other device into the printer's front USB port. You can then print the photos using HP Photosmart Software.

1 Connection light

2 Error light

When the camera is connected correctly, the Connection light is illuminated. The Connection light blinks green when printing from the camera. If the camera is not set to the correct mode for downloading photos, the Error light flashes.

14 Get started

Cancel icon

The printer has a Cancel icon located to the left of the Power button. When the printer is busy, the Power button functions like a Cancel button.

1 Cancel icon

NOTE: You can also use the front USB port to download images from external card

readers, USB flash drives, and other USB devices.

Pressing the Power button during a print job or print cartridge alignment job cancels the job. Pressing the Power button when the printer is idle turns the printer off.

Paper trays

For information about the paper trays, select one of these topics.

•

Unfold the paper trays Input tray

• Paper guide

• Output tray

• Fold the paper trays

•

Paper trays 15

Chapter 3

Unfold the paper trays

To unfold the paper trays

1. Lower the input tray.

2. Lower the output tray.

3. Pull out the output-tray extension.

16 Get started

Input tray

The input tray holds paper or other media.

1 Input tray

Paper guide

Print on different sizes of media by sliding the paper guide to the right or to the left.

Output tray

Printed pages are deposited in the output tray.

1 Output tray

Paper trays 17

Chapter 3

Raise the output tray to load paper or other media. Lower the output tray before printing.

To prevent paper from falling out of the output tray, pull out both sections of the outputtray extension. If you are printing in the Fast Draft mode, raise the output-tray extension stop.

1 Second section of output-tray extension

2 Output-tray extension stop

Fold the paper trays

To fold the paper trays

1. Remove paper or other media from the paper trays.

2. If the output-tray extension stop is raised, lower it and then push the second section

of the output-tray extension in.

3. Push the first section of the output-tray extension into the output tray.

18 Get started

4. Raise the output tray.

5. Raise the input tray.

Print cartridges

Three print cartridges can be used with the printer.

1 Black print cartridge

2 Tri-color print cartridge

3 Photo print cartridge

For information about using the print cartridges, see the following topics:

•

Use print cartridges Replace print cartridges

•

Print cartridges 19

Chapter 3

Use print cartridges

The print cartridges can be used in the following ways:

• Everyday printing: Use the black and tri-color print cartridges for everyday print jobs.

• Quality color photos: For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and install a photo print cartridge. The photo print cartridge, in combination with the tri-color print cartridge, provides you with virtually grain-free photos.

Replace print cartridges

When buying print cartridges, look for the print cartridge selection number.

You can find the selection number in three places:

• Selection number label: Look at the label on the print cartridge that you are replacing.

1 Selection number label

• Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer.

• Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer the Print Cartridge Information button.

If a print cartridge runs out of ink, the printer can operate in ink-backup mode. For more information, see

For information about installing a replacement print cartridge, see

Ink-backup mode

In the ink-backup mode, the printer operates with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle.

20 Get started

Toolbox, click the Estimated Ink Level tab, and then click

Ink-backup mode.

Installation instructions.

NOTE: When the printer operates in ink-backup mode, a message is displayed on

screen. If the message is displayed and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.

To remove plastic tape from a print cartridge

▲ Hold the print cartridge so that the copper strips are on the bottom and facing toward

the printer, and then carefully remove the plastic tape.

1 Remove plastic tape

CAUTION: Do not touch the print cartridge ink nozzles or copper contacts.

Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

For more information about ink-backup mode, see the following topics:

•

Ink-backup mode output Exit ink-backup mode

•

Ink-backup mode output

Printing in ink-backup mode slows the printer and affects the quality of printouts.

Installed print cartridge Result

Black print cartridge Colors print as grayscale.

Tri-color print cartridge Colors print but black is grayed and is not a true black.

Photo print cartridge Colors print as grayscale.

NOTE: HP does not recommend using the photo print cartridge for ink-backup mode.

Exit ink-backup mode

Install two print cartridges in the printer to exit ink-backup mode.

For information about installing a print cartridge, see

Installation instructions.

Ink-backup mode 21

4 Connect the printer

• USB

USB

The printer connects to the computer with a universal serial bus (USB) cable.

NOTE: For best printing performance, use a USB 2.0 compatible cable.

For instructions about connecting the printer with a USB cable, see the Setup Guide that came with the printer.

NOTE: A USB cable might not be packaged with your printer.

22 Connect the printer

5 Print using the Photosmart

Essential button

To quickly print photos, use the Photosmart Essential button.

•

About the Photosmart Essential button About the HP Photosmart Software

•

About the Photosmart Essential button

The Photosmart Essential button is located on the front panel of the printer. When you press the button, the HP Photosmart Software is opened on your computer.

1 Photosmart Essential button

About the HP Photosmart Software

NOTE: If the HP Photosmart Software is not installed on your computer, a message

is displayed when you press the Photosmart Essential button. For more information, see

I pressed the Photosmart Essential button, but nothing happens.

For more information on using the HP Photosmart Software:

• Check the Contents panel on the left. Look for the HP Photosmart Software Help contents book at the top.

• If you do not see the HP Photosmart Software Help contents book at the top of the Contents panel, access the software help through the HP Solution Center.

Print using the Photosmart Essential button 23

6 Print photos using the front USB

port

You can transfer photos from a digital camera, external card reader, or USB flash drive to your computer, and then print them. For more information, check the following topics:

•

About the front USB port Print photos from the front USB port

• About the front USB port lights

•

About the front USB port

In order to print photos from the front USB port you need a USB cable that is compatible with your camera. HP recommends that you use a cable that is less than 3 meters long.

Print photos from the front USB port

NOTE: To print using these instructions, the HP Photosmart Software must be

installed on your computer.

24 Print photos using the front USB port

To print from the front USB port

1. Load photo paper into the printer.

For instructions about loading photo paper, click one of the following options:

Print borderless photos

•

Print photos with a border

•

2. Connect your camera or other USB device to the front USB port using a USB cable. The green Connection light should be illuminated. For more information, see

the front USB port lights.

3. Turn on your camera or device, and then set it to transfer photos. If you do not know how to set the camera or device to transfer photos, see the

documentation that came with the camera or device.

4. Start the HP Photosmart Software. If you attached an HP digital camera to the front USB port, the HP Photosmart

Software starts automatically. If you attached a non-HP digital camera or another device, press the Photosmart

Essential button on the printer.

5. Before printing photos you must transfer them to your computer's hard drive. Do one of the following:

• If the photos are displayed at the top of the HP Photosmart Software dialog box,

click Save, and then follow the onscreen instructions.

• If the photos are not displayed at the top of the HP Photosmart Software dialog

box, click Browse photos. Follow the onscreen instructions to locate the photos. Click Save, and then follow the onscreen instructions.

After the files are transferred the HP Photosmart Software dialog box is displayed.

6. Click Print, and then follow the onscreen instructions.

For more information on using the HP Photosmart Software, see the HP Photosmart Software Help.

About

About the front USB port lights

The lights on the front USB port let you know if the device is connected correctly and if the photos are transferring.

• When the camera is connected correctly, the Connection light is illuminated. The Connection light blinks green when photos are transferring.

• If the camera is not set to the correct mode for transferring photos, the Error light flashes.

About the front USB port lights 25

Chapter 6

1 Connection light

2 Error light

26 Print photos using the front USB port

7 Print photos

The printer software offers several features that make printing digital photos easier and improve photo quality.

Learn how to print photos

Print a borderless photo. Print a photo with a border.

Learn how to perform other photo printing tasks

•Use the

• Improve printed colors with

•Print an

• Prevent photo paper from curling by following the

guidelines.

• Use HP Everyday Photo Paper to

• Share photos with

• Learn how to create

Print borderless photos

photo print cartridge for great colors and virtually grain-free photos.

Exif Print-formatted photo if you have Exif Print-enabled software.

friends and family.

other photo projects.

advanced color settings.

photo paper storage and handling

save money and ink when printing photos.

Use borderless printing to print to the edges of certain paper types and to print on a range of paper sizes—from 4 x 6 inch photo paper to a 210 x 594 mm (8.5 x 23.4 inch) custom photo size.

Guidelines

• For high-quality results, use a print cartridge.

• Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer.

For more information, see

• Open the file in a software program such as HP Photosmart Software and resize the photo. Ensure that the size corresponds to the paper size that you want to use.

• For maximum fade resistance, use HP Premium Plus Photo Paper.

• Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the

• Do not exceed the input tray capacity: 30 sheets of photo paper.

photo print cartridge in combination with the tri-color

Ink-backup mode.

photo paper storage instructions.

Print photos 27

Chapter 7

Prepare to print

1. Raise the output tray.

2. Slide the paper guide all the way to the left.

3. Verify that the photo paper is flat.

4. Place the photo paper in the right side of the input tray. The side to be printed on

should face down and the short edge should point towards the printer. If you are using photo paper that has a tear-off tab, verify that the tab is pointing away from the printer.

5. Push the paper into the printer until it stops.

6. Slide the paper guide firmly against the edge of the paper.

1 Small photos

2 Large photos

7. Lower the output tray.

NOTE: If your software program includes a photo printing feature, follow the

instructions that are provided with the software program. Otherwise, follow these instructions.

1. Open the photo in a software program that allows editing, such as HP Photosmart Software.

2. Open the

3. Click the Printing Shortcuts tab.

28 Print photos

Printer Properties dialog box.

+ 86 hidden pages