HP D3T42AT User Manual

HP mt40 Mobile Thin Client

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Celeron are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: December 2012

Document Part Number: 709400-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 5

Display ................................................................................................................................... 5

TouchPad ................................................................................................................................ 6

Front ....................................................................................................................................... 7

Left side .................................................................................................................................. 7

Right side ................................................................................................................................ 8

Rear ....................................................................................................................................... 8

Bottom .................................................................................................................................... 9

3 Illustrated parts catalog .................................................................................................. 10

Service tag ............................................................................................................................ 11

Computer major components ................................................................................................... 12

Display assembly subcomponents ............................................................................................. 15

Plastics Kit ............................................................................................................................. 16

Mass storage devices ............................................................................................................. 17

Miscellaneous parts ................................................................................................................ 18

Sequential part number listing .................................................................................................. 19

4 Removal and replacement procedures ............................................................................ 22

Preliminary replacement requirements ....................................................................................... 22

Tools required ......................................................................................................... 22

Service considerations ............................................................................................. 22

Plastic parts ............................................................................................. 22

Cables and connectors ............................................................................. 23

Drive handling ......................................................................................... 23

Grounding guidelines .............................................................................................. 24

Electrostatic discharge damage .................................................................. 24

Packaging and transporting guidelines ........................................ 25

Component replacement procedures ........................................................................................ 27

Service tag ............................................................................................................. 27

Computer feet ......................................................................................................... 28

Battery ................................................................................................................... 29

Service cover .......................................................................................................... 30

Optical drive .......................................................................................................... 31

Solid-state drive ...................................................................................................... 32

RTC battery ............................................................................................................ 34

Memory module ...................................................................................................... 35

WLAN module ........................................................................................................ 37

Fan ....................................................................................................................... 39

Keyboard ............................................................................................................... 40

Base enclosure ........................................................................................................ 43

Speaker assembly ................................................................................................... 47

Service cover release latch assembly ......................................................................... 48

Battery release latch assembly .................................................................................. 51

System board ......................................................................................................... 53

Heat sink ................................................................................................................ 56

Processor ............................................................................................................... 58

Display assembly .................................................................................................... 60

5 Computer Setup (BIOS) and Advanced System Diagnostics .............................................. 67

Using Computer Setup ............................................................................................................ 67

Starting Computer Setup .......................................................................................... 67

Navigating and selecting in Computer Setup .............................................................. 67

Restoring factory settings in Computer Setup ............................................................... 68

Updating the BIOS .................................................................................................. 69

Downloading SoftPaqs to update the BIOS .................................................. 69

BIOS Setup Menu .................................................................................................... 69

Main menu .............................................................................................. 69

Security menu .......................................................................................... 69

Diagnostics menu ..................................................................................... 69

Using Advanced System Diagnostics ......................................................................... 70

6 Specifications ................................................................................................................. 71

Computer specifications .......................................................................................................... 71

14.0-inch SGA display specifications ....................................................................................... 72

7 Power cord set requirements .......................................................................................... 73

Requirements for all countries .................................................................................................. 73

Requirements for specific countries and regions ......................................................................... 74

8 Recycling ........................................................................................................................ 75

Index ................................................................................................................................. 76

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viii

1 Product description

Category Description

Product Name HP mt40 Mobile Thin Client

Processor Intel® Celeron® B840 1.90-GHz processor (1333-MHz FSB, 2.0-MB L3 cache,

35 W)

Chipset Mobile Intel HM76 chipset

Graphics Intel HD Graphics 4000 universal memory architecture (UMA) graphics with

shared video memory

Supports dual display ports through the dock

Panel 14.0-in light-emitting diode (LED), high-definition (HD), AntiGlare (AG), SVA

(1600×900) display with and without webcamera and microphone

All display assemblies include two wireless local area network (WLAN) antenna cables

Supports low voltage differential signalling (LVDS)

Supports 16:9 aspect ratio

Supports privacy filter

Memory Two customer-accessible/upgradable memory module slots

DDR3-12800 (1600-MHz) dual channel support

Supports 8192-MB of system RAM in the following configurations:

●

8192-MB (4096×2)

●

4096-MB (4096-MB×1)

Solid-state drive Solid-state drive (SSD) mounts in the hard drive bracket

Customer-accessible

Serial ATA

Supports a 16-GB SSD

Category Description

Optical drive Fixed

Serial ATA

12.7-mm tray load

Supports a DVD-ROM drive

Supports “no drive” option

Audio and video Two stereo speakers

HD audio with SRS Premium Sound

Integrated 720p HD webcam (supports no camera option)

Integrated dual-array microphone on computer models equipped with a webcam

Integrated mono microphone on computer models not equipped with a webcam

Ethernet Intel 82579V Gigabit 10/100/1000 Ethernet network interface card (NIC)

NIC Power Down technology

S3/S4/S5 wake on LAN

Ethernet cable not included

Wireless Integrated wireless local area network (WLAN) options by way of

wireless module

Three WLAN antennas built into display assembly

Supports the Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter

Supports no WLAN option

External media cards Integrated 54-mm ExpressCard

Secure Digital (SD) flash media slot with push-push technology, supporting the following digital card formats:

●

MultiMediaCard (MMC)

●

MMC+

●

Secure Digital (SD) Memory Card

●

SDHC

●

SDXC

2 Chapter 1 Product description

Category Description

Ports

Keyboard/pointing devices Full-size keyboard with numeric keypad (upper-left justified), dual-point, spill-

●

1394a port

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

Battery connector

●

DisplayPort 1.1a

●

Docking connector

●

eSATA/USB 2.0 combo port

●

HP Smart AC adapter

●

RJ-45 (Ethernet)

●

Secondary battery connector

●

USB 3.0 ports (2)

●

USB 2.0 port

●

VGA Dsub 15 pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and autodetection for correct output to wide-aspect vs. standard aspect video

resistant, chiclet-style, with durakeys

Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-

zoom as default

Taps enabled by default

Support for TouchPad with image sensor

Support for Windows 8 Indirect Touch

Power requirements Supports the following HP Smart AC adapters:

●

65-W HP Smart AC adapter (non-PFC, 3-wire)

●

65-W HP Smart AC adapter (RC/V, EM, 3-wire)

Supports the following batteries:

●

9-cell, 100-Wh, 3.0-Ah battery (does not support HP Fast Charge)

●

6-cell, 55-Wh, 2.5-Ah battery

Security Supports security cable lock

Supports Trusted Platform Module (TPM) 1.2 (Infineon, soldered down) and

TPM Enhanced Drive Lock (not supported in Asia and the People's Republic of China)

Integrated Smart Card reader (active)

Full volume encryption

Category Description

Security (continued) Preboot authentication (password, Smart Card)

Operating system Preinstalled: Microsoft® Windows® Enterprise System 7

Web-only support: Microsoft Windows Enterprise System 7

Serviceability End user replaceable parts:

●

AC adapter

●

Battery

●

Keyboard

●

Memory module

●

Optical drive

●

Solid-state drive

●

WLAN module

4 Chapter 1 Product description

2 External component identification

Display

Content Component Content Component

(1) Internal display switch (4) Webcam light (select models only)

(2) WLAN antennas (2)* (5) Webcam (select models only)

(3) Internal microphone(s) (1 without

webcam/2 with webcam)

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

Display

TouchPad

NOTE: Your computer may look slightly different from the illustration in this section.

Content Component Content Component

(1) TouchPad on/off button (3) Left TouchPad button

(2) TouchPad zone (4) Right TouchPad button

6 Chapter 2 External component identification

Front

Content Component Content Component

(1) Display release latch (4) Battery light

(2) Wireless light (5) Drive light

(3) Power light (6) Speakers (2)

Left side

Content Component Content Component

(1) Power connector (4) Media Card Reader

(2) USB 3.0 ports (2) (5) Upgrade bay (optical drive shown)

(3) HP ExpressCard slot or smart card

reader (depending on the configuration)

*For information regarding the status of the USB ports and the ExpressCard slot, contact your network administrator.

(6) Optical drive eject button

Front

Right side

Content Component Content Component

(1) Audio-out (headphone) jack (5) DisplayPort

(2) Audio-in (microphone) jack (6) Vents (2)

(3) eSATA/USB 2.0 port (7) Security cable slot

(4) USB 2.0 port

*For information regarding the status of the USB port, contact your network administrator.

Rear

Content Component

(1) External monitor port

(2) RJ-45 (network) jack

8 Chapter 2 External component identification

Bottom

Content Component Content Component

(1) Vents (4) (5) Battery bay

(2) Battery release latch (6) Accessory battery connector

(3) Docking connector (7) Bluetooth compartment

(4) Service cover release latch (8) Service cover

Bottom

3 Illustrated parts catalog

10 Chapter 3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 34 for battery removal instructions.

Item Description Function

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

the computer.

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

Service tag

Computer major components

12 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly

spare part information, see

(2) Keyboard (includes keyboard cable):

For use in Belgium 701976-A41

For use in Bulgaria 701976-261

For use in Canada 701976-DB1

For use in the Czech Republic and Slovakia 701976-A81

For use in Denmark 701976-081

For use in France 701976-051

For use in Germany 701976-041

For use in Hungary 701976-211

For use in Iceland 701976-DD1

For use in India 701976-D61

For use in Israel 701976-BB1

For use in Italy 701976-061

Display assembly subcomponents on page 15.

For use in Japan 701976-291

For use in Latin America 701976-161

For use in the Netherlands 701976-B31

For use in Norway 701976-091

For use in Northwest Africa 701976-FP1

For use in Portugal 701976-131

For use in Romania 701976-271

For use in Russia 701976-251

For use in Saudi Arabia 701976-171

For use in Slovenia 701976-BA1

For use in South Korea 701976-AD1

For use in Spain 701976-071

For use in Sweden and Finland 701976-B71

For use in Switzerland 701976-BG1

For use in Taiwan 701976-AB1

For use in Thailand 701976-281

For use in Turkey 701976-141

For use in the United Kingdom and Singapore 701976-031

Computer major components

Item Component Spare part number

For use in the United States 701976-001

(3) Top cover (includes TouchPad and 2 TouchPad buttons): 684338-001

(4) Fan (includes cable) 641839-001

(5) Heat sink (includes replacement thermal material) 693371-001

(6) System board equipped with the Mobile Intel HM76 chipset and a graphics

subsystem with UMA memory (includes replacement thermal material)

(7) Speaker assembly (includes cable) 641840-001

(8) Intel Celeron B840 1.90-GHz processor (1333-MHz FSB, 2.0-MB L3 cache,

35 W; includes replacement thermal material)

(9) Base enclosure (includes rubber feet, service cover release latch assembly, and

battery release latch assembly)

Rubber Kit (not illustrated, includes display bezel left and right rubber screw covers,

base enclosure front and rear rubber screw covers, top cover rubber bumper)

Latch Kit (not illustrated, includes service cover release latch assembly components

and battery release latch assembly components)

(10) Battery (Li ion):

9-cell, 100-Wh, 3.00-Ah 631243-001

6-cell, 62-Wh, 2.80-Ah 628668-001

(11) 4-GB memory module (PC3-12800, 1666-MHz, DDR3) 641369-001

(12) Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001

(13) RTC battery 651948-001

(14) DVD-ROM drive (includes optical drive bezel and optical drive bracket) 716387-001

710658-001

664663-001

687224-001

641831-001

684339-001

(15) 16-GB SATA solid-state drive (does not include bracket or screws): 716388-001

Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 642774-001

(16) Service cover:

Includes country of origin label 684326-001

Includes regional configure to order (RCTO) with “made in China” label 699324-001

14 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 685999-001

Display Hinge Cover Kit, includes: 642783-001

(2) Display hinge covers

(3) Display Hinge Kit (includes left and right display hinges and left and right

hinge brackets)

(4) 14.0-in, LED, SVA, HD, AntiGlare display panel 710653-001

(5) Webcam/microphone module 684346-001

Microphone module 642797-001

Display Cable Kit, includes: 693063-001

(6) Display panel cable

(7) WLAN Antenna Kit (includes left and right WLAN antenna cables and transceivers) 642799-001

(8) Display enclosure 642778-001

641836-001

Display assembly subcomponents

Item Component Spare part number

Display Panel Support Kit (not illustrated, includes WLAN antenna cables and

transceivers and display enclosure)

Display Rubber Kit (not illustrated, includes display bezel rubber screw covers and

display bezel rubber bumpers)

Plastics Kit

710654-001

642785-001

Item Description Spare part number

Plastics Kit, includes: 710656-001

(1) RJ-11 jack plug

(2) ExpressCard slot space saver

(3) Optical drive bay space saver

16 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number

Hard Drive Hardware Kit, includes: 642774-001

(1) Hard drive bracket

Hard drive bracket screws (not illustrated)

(2) DVD-ROM drive (includes optical drive bezel and optical drive bracket) 716387-001

(3) 16-GB SATA solid-state drive (does not include solid-state drive bracket or

screws):

716388-001

Mass storage devices

Miscellaneous parts

Component Spare part number

AC adapter:

65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-001

65-W HP Smart AC adapter (RC/V, EM, 3-wire) 693710-001

Power cord (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Denmark 490371-081

For use in Europe 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Japan 490371-291

For use in North America 490371-001

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in Thailand 490371-201

For use in the United Kingdom and Singapore 490371-031

Screw Kit 710657-001

18 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)

490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)

490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)

490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)

490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)

490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use in India (3-pin, black, 1.83-m)

628668-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery

631243-001 9-cell, 100-Wh, 3.0-Ah, Li-ion battery

641369-001 4-GB memory module (PC3, 12800, 1600-MHz)

641831-001 Rubber Kit (includes display bezel left and right rubber screw covers, base enclosure front and rear

rubber screw covers, top cover rubber bumper)

641836-001 Display Hinge Kit (includes left and right display hinges and left and right hinge brackets)

641839-001 Fan (includes cable)

641840-001 Speaker assembly (includes cable)

642774-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

642778-001 Display enclosure

642783-001 Display Hinge Cover Kit (includes left and right display hinge covers)

642785-001 Display Rubber Kit (includes display bezel rubber screw covers and display bezel rubber bumpers)

642797-001 Microphone module

642799-001 WLAN Antenna Kit (includes left and right WLAN antenna cables and transceivers)

651948-001 RTC battery (includes cable and double-sided tape)

Sequential part number listing

+ 60 hidden pages