HP CP4005N User Guide

HP Color LaserJet CP4005
User Guide
HP Color LaserJet CP4005
User Guide
Copyright and License
Trademark Credits
© 2006 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical errors or omissions contained herein.
Part number: CB503-90901 Edition 2: 6/2006
Adobe® and PostScript® are registered trademarks of Adobe Systems Incorporated.
Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.
Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.
Microsoft®, Windows®, Windows® XP are U.S. registered trademarks of Microsoft Corporation.
Netscape Navigator is a U.S. trademark of Netscape Communications.
PANTONE® Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for accurate color. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.
HP customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: For the HP Color LaserJet CP4005 Series printers, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from
http://www.hp.com/support/ljcp4005. (The sites are in English.)
http://www.hp.com/support/net_printing for information about network printing using
Go to HP Jetdirect print servers.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools may be accessed from
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product. You can also visit HP, and then click Contact HP Worldwide. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.
http://instantsupport.hp.com.
http://www.hp.com, and then click Contact
You can also find support on the Internet at
Software utilities, drivers, and electronic information
http://www.hp.com/go/ljcp4005_software for the HP Color LaserJet CP4005 Series printer. The
Go to Web page for the drivers might be in English, but you can download the drivers themselves in several languages.
For telephone support, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from Canada, supplies can be ordered from ordered from
http://www.hp.com/paper/.
Accessories can be ordered from
Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service for your product, call the customer support number for your country/region. See the flyer that came in the box with the printer.
http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from
http://www.hp.com/go/accessories.
http://www.hp.com. Click the support & drivers block.
http://www.hp.com/sbso/product/supplies. In
http://www.hp.ca/catalog/supplies. In Europe, supplies can be
HP service agreements
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
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HP support and information for Macintosh computers
http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription
Go to service for driver updates.
http://www.hp.com/go/mac for products designed specifically for the Macintosh user.
Go to
iv HP customer care ENWW
Table of contents
1 Printer basics
Quick access to printer information ...................................................................................................... 2
World Wide Web links .......................................................................................................... 2
User guide links ................................................................................................................... 2
Where to look for more information ..................................................................................... 2
Setting up the printer ........................................................................................... 2
Using the printer .................................................................................................. 3
Printer configurations ........................................................................................................................... 4
HP Color LaserJet CP4005n (product number CB503A) .................................................... 4
HP Color LaserJet CP4005dn (product number CB504A) .................................................. 4
Printer features ..................................................................................................................................... 5
Walk around ......................................................................................................................................... 7
Printer software .................................................................................................................................... 9
Software ............................................................................................................................... 9
Software features ................................................................................................ 9
Driver Autoconfiguration ...................................................................................... 9
Update Now ........................................................................................................ 9
HP Driver Preconfiguration ................................................................................. 9
Installing the printing system software ............................................................................... 10
Installing Windows printing system software for direct connections ................. 10
Installing the software after the USB cable has been connected ...................... 11
Installing Windows printing system software for networks ................................ 11
Setting up a Windows computer to use the network printer with Windows-
sharing .............................................................................................................. 12
Uninstalling the software .................................................................................................... 12
Removing software from Windows operating systems ..................................... 12
Software for networks ........................................................................................................ 12
HP Web Jetadmin ............................................................................................. 13
Utilities ............................................................................................................................... 13
HP Easy Printer Care Software ......................................................................... 13
Embedded Web server ..................................................................................... 14
Features ........................................................................................... 14
Other components and utilities .......................................................................... 14
Printer drivers ..................................................................................................................................... 16
Supported printer drivers ................................................................................................... 16
Additional drivers ............................................................................................................... 16
Select the correct printer driver .......................................................................................... 17
Printer-driver Help (Windows) ............................................................................................ 17
Gaining access to the printer drivers ................................................................................. 17
Printer drivers for Macintosh computers ............................................................................................. 19
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Supported printer drivers ................................................................................................... 19
Gaining access to the printer drivers ................................................................................. 19
Software for Macintosh computers ..................................................................................................... 21
Installing Macintosh printing system software for networks ............................................... 21
Installing Macintosh printing system software for direct connections (USB) ..................... 22
To remove software from Macintosh operating systems ................................................... 22
Using the HP Printer Utility for Macintosh .......................................................................................... 23
Opening the HP Printer Utility ............................................................................................ 23
Printing a cleaning page .................................................................................................... 23
Printing a configuration page ............................................................................................. 23
Viewing supplies status ..................................................................................................... 24
Ordering supplies online and using other support features ............................................... 24
Uploading a file to the printer ............................................................................................. 24
Updating the firmware ........................................................................................................ 25
Activating the two-sided printing (duplexing) mode ........................................................... 25
Printing stored jobs ............................................................................................................ 25
Configuring trays ................................................................................................................ 25
Changing network settings ................................................................................................ 26
Opening the embedded Web server .................................................................................. 26
Setting up e-mail alerts ...................................................................................................... 26
Print media specifications ................................................................................................................... 28
Supported media weights and sizes .................................................................................. 28
2 Control panel
Introduction ......................................................................................................................................... 32
Control panel buttons ......................................................................................................................... 35
Interpreting control panel indicator lights ............................................................................................ 36
Control panel menus .......................................................................................................................... 37
Menu hierarchy ................................................................................................................................... 38
Retrieve job menu .............................................................................................................................. 42
Information menu ............................................................................................................................... 43
Paper handling menu ......................................................................................................................... 44
Configure device menu ...................................................................................................................... 45
Diagnostics menu ............................................................................................................................... 53
Changing printer control panel configuration settings ........................................................................ 54
Display ............................................................................................................................... 32
Accessing the control panel from a computer .................................................................... 34
Getting started basics ........................................................................................................ 37
To enter the menus ............................................................................................................ 38
Retrieve job menu .............................................................................................................. 38
Information menu ............................................................................................................... 38
Paper handling menu ......................................................................................................... 39
Configure device menu ...................................................................................................... 39
Diagnostics menu .............................................................................................................. 40
Printing menu ..................................................................................................................... 45
Print quality menu .............................................................................................................. 46
System setup menu ........................................................................................................... 48
I/O menu ............................................................................................................................ 51
Resets menu ...................................................................................................................... 51
Show IP address ................................................................................................................ 54
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Showing the IP address .................................................................................... 54
Color/black mix .................................................................................................................. 54
Setting the color/black mix ................................................................................ 54
Tray behavior options ........................................................................................................ 55
Setting the printer to use the requested tray ..................................................... 55
Setting manually feed prompt ........................................................................... 56
Setting the printer default for PS defer media ................................................... 56
Setting the printer to use size/type prompt ........................................................ 57
Setting the printer to use another tray ............................................................... 57
Setting the printer to duplex blank pages .......................................................... 57
Setting the printer to rotate images ................................................................... 58
Sleep delay ........................................................................................................................ 58
Setting sleep delay ............................................................................................ 58
Disabling/enabling sleep mode ......................................................................... 59
Wake time .......................................................................................................................... 59
Setting the wake time ........................................................................................ 59
Display brightness ............................................................................................................. 60
Setting the display brightness ........................................................................... 60
Personality ......................................................................................................................... 61
Setting the personality ....................................................................................... 61
Clearable warnings ............................................................................................................ 61
Setting the clearable warnings .......................................................................... 61
Auto continue ..................................................................................................................... 62
Setting auto continue ........................................................................................ 62
Replace supplies ............................................................................................................... 62
Setting replace supplies response .................................................................... 63
Order at .............................................................................................................................. 63
Setting order at response .................................................................................. 63
Color supply out ................................................................................................................. 63
Setting color supply out response ..................................................................... 64
Jam recovery ..................................................................................................................... 64
Setting jam recovery response .......................................................................... 64
RAM disk ........................................................................................................................... 65
Changing RAM disk behavior ............................................................................ 65
Language ........................................................................................................................... 65
Selecting the language ...................................................................................... 65
Selecting the language if the display is in a language you do not
understand ........................................................................................................ 66
Using the printer control panel in shared environments ..................................................................... 67
3 I/O configuration
Network configuration ......................................................................................................................... 70
Configuring TCP/IP parameters ......................................................................................... 70
Manually configuring TCP/IP parameters from the printer control panel .......... 70
Setting an IP address ........................................................................................ 70
Setting the subnet mask .................................................................................... 71
Setting the default gateway ............................................................................... 72
USB configuration .............................................................................................................................. 73
HP Jetdirect print servers ................................................................................................................... 74
Available software solutions .............................................................................................. 74
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Wireless printing ................................................................................................................................. 75
4 Printing tasks
Controlling print jobs ........................................................................................................................... 78
Selecting print media .......................................................................................................................... 80
Automatic media type sensing (auto sense mode) ............................................................................ 81
Configuring input trays ....................................................................................................................... 83
Printing on special media ................................................................................................................... 95
Using features in the printer driver ..................................................................................................... 99
IEEE 802.11 standard ........................................................................................................ 75
Source ............................................................................................................................... 78
Type and size .................................................................................................................... 78
Print setting priorities ......................................................................................................... 78
Media to avoid ................................................................................................................... 80
Paper that can damage the printer .................................................................................... 80
Tray 1 sensing ................................................................................................................... 81
Tray 2 and optional Tray 3 sensing ................................................................................... 82
Configuring trays when the printer gives a prompt ............................................................ 83
Configuring a tray when loading paper .............................................................................. 83
Configuring a tray to match print job settings .................................................................... 84
Configuring trays using the paper handling menu ............................................................. 84
Configuring Tray 2 and optional Tray 3 for a custom paper size ....................................... 85
Printing from Tray 1 (multipurpose tray) ............................................................................ 86
Loading Tray 1 .................................................................................................. 86
Printing envelopes from Tray 1 .......................................................................................... 87
Loading envelopes into Tray 1 .......................................................................... 87
Printing envelopes ............................................................................................. 88
Printing from Tray 2 or optional Tray 3 .............................................................................. 88
Loading detectable standard-sized media into Tray 2 and optional Tray 3 ....................... 89
Loading undetectable standard-sized media into Tray 2 and optional Tray 3 ................... 91
Loading custom-sized media into Tray 2 and optional Tray 3 ........................................... 93
Transparencies .................................................................................................................. 95
Glossy paper ...................................................................................................................... 95
Colored paper .................................................................................................................... 96
Envelopes .......................................................................................................................... 96
Labels ................................................................................................................................ 96
Heavy paper ...................................................................................................................... 96
HP LaserJet Tough paper .................................................................................................. 97
Preprinted forms and letterhead ........................................................................................ 97
Recycled paper .................................................................................................................. 98
Creating and using quick sets ............................................................................................ 99
Creating and using watermarks ....................................................................................... 100
Resizing documents ........................................................................................................ 100
Setting a custom paper size from the printer driver ......................................................... 101
Using different paper/covers ............................................................................................ 101
Printing a blank first page ................................................................................................ 101
Printing multiple pages on one sheet of paper ................................................................ 101
Printing on both sides of the paper .................................................................................. 102
To print on both sides by using the duplex-printing accessory ....................... 102
To print on both sides manually ...................................................................... 103
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Layout options for printing on both sides ........................................................ 103
Setting the color options .................................................................................................. 104
Using the HP Digital Imaging Options dialog box ............................................................ 104
Using the Services tab ..................................................................................................... 105
Using features in the Macintosh printer driver .................................................................................. 106
Creating and using presets in Mac OS X ......................................................................... 106
Printing a cover page ....................................................................................................... 106
Printing multiple pages on one sheet of paper ................................................................ 107
Printing on both sides of the paper .................................................................................. 107
Setting the color options .................................................................................................. 108
Two-sided (duplex) printing .............................................................................................................. 110
Control panel settings for automatic two-sided printing ................................................... 111
To enable or disable two-sided printing from the printer control panel ........... 111
Options for binding two-sided printing jobs ...................................................................... 112
Manual two-sided printing ................................................................................................ 112
Printing booklets .............................................................................................................. 113
Special printing situations ................................................................................................................. 114
Printing a different first page ............................................................................................ 114
Printing a blank back cover .............................................................................................. 114
Printing on custom-size media ......................................................................................... 114
Stopping a print request ................................................................................................... 115
Stopping the current print job from the printer control panel ........................... 115
Stopping the current print job from a software application .............................. 115
Job storage features ......................................................................................................................... 116
Proofing and holding a job ............................................................................................... 116
Printing stored jobs ......................................................................................... 116
Deleting stored jobs ........................................................................................ 116
Private jobs ...................................................................................................................... 117
Printing a private job ....................................................................................... 117
Deleting a private job ...................................................................................... 118
Mopier mode .................................................................................................................... 11 8
Managing memory ............................................................................................................................ 120
5 Managing the printer
Printer information pages ................................................................................................................. 122
Menu map ........................................................................................................................ 122
Configuration page .......................................................................................................... 122
Supplies status page ....................................................................................................... 123
Usage page ..................................................................................................................... 123
Demo page ...................................................................................................................... 124
Print CMYK samples ........................................................................................................ 124
Print RGB samples .......................................................................................................... 124
File directory .................................................................................................................... 125
PCL or PS font list ........................................................................................................... 125
Event log .......................................................................................................................... 125
Using the embedded Web server ..................................................................................................... 126
Accessing the embedded Web server ............................................................................. 126
Information tab ................................................................................................................. 127
Settings tab ...................................................................................................................... 127
Setting the real-time clock ............................................................................................... 128
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6 Color
Networking tab ................................................................................................................. 12 8
Other links ........................................................................................................................ 128
Using the HP Easy Printer Care Software ........................................................................................ 129
Supported operating systems .......................................................................................... 129
To use the HP Easy Printer Care Software ..................................................................... 129
HP Easy Printer Care Software sections ......................................................................... 129
Using color ....................................................................................................................................... 132
HP ImageREt 3600 .......................................................................................................... 132
Paper selection ................................................................................................................ 132
Color options .................................................................................................................... 132
sRGB ............................................................................................................................... 132
Printing in four colors — CMYK ....................................................................................... 133
CMYK ink set emulation (PostScript only) ....................................................................... 133
Color matching ................................................................................................................................. 134
Sample book color matching ........................................................................................... 134
Printing color samples ..................................................................................................... 134
Managing printer color options on Windows computers ................................................................... 136
Print in grayscale ............................................................................................................. 136
RGB Color (Color Themes) ............................................................................................. 136
Automatic or manual color adjustment ............................................................................ 136
Manual color options ....................................................................................... 137
Restricting color printing .................................................................................................. 138
Managing printer color options on Macintosh computers ................................................................. 139
Print Color as Gray .......................................................................................................... 139
Advanced color options for text, graphics, and photographs ........................................... 139
Halftone options .............................................................................................. 139
Neutral Grays .................................................................................................. 139
RGB Color ....................................................................................................... 140
Edge Control ................................................................................................... 140
7 Maintenance
Managing print cartridges ................................................................................................................. 142
HP print cartridges ........................................................................................................... 142
Non-HP print cartridges ................................................................................................... 142
Print cartridge authentication ........................................................................................... 142
HP fraud hotline ............................................................................................................... 142
Print cartridge storage ..................................................................................................... 143
Print cartridge life expectancy .......................................................................................... 143
Checking the print cartridge life ....................................................................................... 143
Using the printer control panel ........................................................................ 143
Using the embedded Web server .................................................................... 143
Using HP Easy Printer Care Software ............................................................ 143
Using HP Web Jetadmin ................................................................................. 143
Changing print cartridges ................................................................................................................. 144
Replacing a print cartridge ............................................................................................... 144
To replace the print cartridge ........................................................................................... 144
Replacing supplies ........................................................................................................................... 147
Locating supplies ............................................................................................................. 147
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Using the cleaning page ................................................................................................................... 149
Configuring alerts ............................................................................................................................. 152
8 Problem solving
Basic troubleshooting checklist ........................................................................................................ 154
Factors affecting printer performance .............................................................................................. 155
Troubleshooting information pages .................................................................................................. 156
Control panel message types ........................................................................................................... 158
Control panel messages ................................................................................................................... 159
Paper jams ....................................................................................................................................... 183
Common causes of paper jams ........................................................................................................ 185
Clearing jams ................................................................................................................................... 186
Media-handling problems ................................................................................................................. 194
Printer response problems ............................................................................................................... 199
Printer control panel problems ......................................................................................................... 202
Supply replacement guidelines ........................................................................................ 147
Making room around the printer for replacing supplies .................................................... 148
Approximate replacement intervals for supplies .............................................................. 148
Configuration page .......................................................................................................... 156
Paper path test page ....................................................................................................... 156
Registration page ............................................................................................................. 157
Event log .......................................................................................................................... 157
Status messages ............................................................................................................. 158
Warning messages .......................................................................................................... 158
Error messages ............................................................................................................... 158
Critical error messages .................................................................................................... 158
Message listing ................................................................................................................ 15 9
Paper jam recovery .......................................................................................................... 183
To disable paper jam recovery ........................................................................ 184
Paper jams ....................................................................................................................... 185
Jam in Tray 1 ................................................................................................................... 186
Jam in Tray 2 or optional Tray 3 ...................................................................................... 187
Jams in top cover area .................................................................................................... 188
Clearing a jam in the top cover area ............................................................... 189
Clearing other jams .......................................................................................................... 191
Multiple sheets ................................................................................................................. 194
Incorrect page size .......................................................................................................... 194
Incorrect tray .................................................................................................................... 195
Automatic feed error ........................................................................................................ 195
Tray 2 or optional Tray 3 feed error ................................................................................. 195
Special media feed error .................................................................................................. 196
Envelope printing error .................................................................................................... 197
Output quality ................................................................................................................... 197
Duplexing error ................................................................................................................ 198
Control panel display is blank .......................................................................................... 199
Printer does not print ....................................................................................................... 199
Printer not receiving data ................................................................................................. 200
Printer selection ............................................................................................................... 200
Control panel setting ........................................................................................................ 202
Selecting optional Tray 3 ................................................................................................. 202
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Incorrect printer output ..................................................................................................................... 203
Incorrect fonts .................................................................................................................. 203
Symbol sets ..................................................................................................................... 203
Drifting text ....................................................................................................................... 203
Output errors .................................................................................................................... 203
Partial printout .................................................................................................................. 204
Guidelines for printing with different fonts ........................................................................ 204
Software application problems ......................................................................................................... 205
System selection through software .................................................................................. 205
Font selection from software ............................................................................................ 205
Color selection from software .......................................................................................... 205
Optional Tray 3 and duplexer recognition ........................................................................ 206
Troubleshooting common Macintosh problems ................................................................................ 207
Solving problems with Mac OS X. ................................................................................... 207
Color printing problems .................................................................................................................... 210
Printout color error ........................................................................................................... 210
Incorrect shade ................................................................................................................ 210
Missing color .................................................................................................................... 210
Cartridge error ................................................................................................................. 211
Color match error ............................................................................................................. 211
Print quality troubleshooting ............................................................................................................. 212
Print quality problems associated with media .................................................................. 212
Overhead transparency defects ....................................................................................... 212
Print quality problems associated with the environment .................................................. 213
Print quality problems associated with jams .................................................................... 213
Print quality troubleshooting pages .................................................................................. 213
Print quality troubleshooting tool ...................................................................................... 213
Calibrating the printer ...................................................................................................... 214
Repetitive defect ruler ...................................................................................................... 214
Print quality defect chart .................................................................................................. 215
Appendix A Working with memory
Printer memory ................................................................................................................................. 222
Installing memory ............................................................................................................................. 223
Installing DDR memory DIMMs ....................................................................................... 223
Enabling memory ............................................................................................................................. 228
To enable memory for Windows 2000 and Windows XP ................................................. 228
Appendix B Supplies and accessories
Ordering directly through the embedded Web server (for printers with network connections) ......... 230
Part numbers .................................................................................................................................... 231
Appendix C Service and Support
Hewlett-Packard limited warranty statement .................................................................................... 236
Print cartridge limited warranty statement ........................................................................................ 237
Fuser and transfer unit limited warranty statement .......................................................................... 238
HP maintenance agreements ........................................................................................................... 239
On-site service agreements ............................................................................................. 239
Priority on-site service ..................................................................................... 239
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Next-day on-site service .................................................................................. 239
Weekly (volume) on-site service ..................................................................... 239
Appendix D Printer specifications
Physical dimensions ......................................................................................................................... 242
Electrical specifications .................................................................................................................... 243
Acoustic emissions ........................................................................................................................... 244
Environmental specifications ............................................................................................................ 245
Appendix E Regulatory information
FCC regulations ............................................................................................................................... 248
FCC regulations ............................................................................................................... 248
Environmental product stewardship program ................................................................................... 249
Protecting the environment .............................................................................................. 249
Ozone production ............................................................................................................ 249
Power consumption ......................................................................................................... 249
Paper use ........................................................................................................................ 249
Plastics ............................................................................................................................ 249
HP LaserJet print supplies ............................................................................................... 249
Return and recycling instructions ..................................................................................... 250
United States and Puerto Rico ........................................................................ 250
Non-US returns ............................................................................................... 250
Paper ............................................................................................................................... 250
Material restrictions .......................................................................................................... 250
Disposal of waste equipment by users in private households in the European
Union ............................................................................................................................... 251
Material Safety Data Sheet (MSDS) ................................................................................ 251
For more information ....................................................................................................... 252
Declaration of Conformity ................................................................................................................. 253
Safety statements ............................................................................................................................. 254
Laser safety ..................................................................................................................... 254
Canadian DOC regulations .............................................................................................. 254
EMI statement (Korea) ..................................................................................................... 254
VCCI statement (Japan) .................................................................................................. 254
AC cordset statement (Japan) ......................................................................................... 254
Laser Statement for Finland ............................................................................................ 255
Multiple returns (two to eight cartridges) ........................................ 250
Single returns ................................................................................. 250
Shipping .......................................................................................... 250
Glossary ........................................................................................................................................................... 257
Index ................................................................................................................................................................. 261
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1 Printer basics

This chapter contains information on setting up your printer and becoming familiar with its features. The following topics are covered:
Quick access to printer information
Printer configurations
Printer features
Walk around
Printer software
Printer drivers
Printer drivers for Macintosh computers
Software for Macintosh computers
Using the HP Printer Utility for Macintosh
Print media specifications
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Quick access to printer information

World Wide Web links

Printer drivers, updated HP printer software, and product information and support may be obtained from the following URLs:
http://www.hp.com/support/ljcp4005
Printer drivers may be obtained from the following sites:
In China:
In Japan:
In Korea:
In Taiwan:
http://www.dds.com.tw
To order supplies:
United States:
Worldwide:
To order accessories:
http://www.hp.com/go/accessories
http://www.hp.com.cn/support/cp4005
http://www.jpn.hp.com/support/cp4005
http://www.hp.co.kr/support/cp4005
http://www.hp.com.tw/support/cp4005, or the local driver Web site:
http://www.hp.com/go/ljsupplies
http://www.hp.com/ghp/buyonline.html

User guide links

For the latest version of the HP Color LaserJet CP4005 user guide, go to http://www.hp.com/support/
ljcp4005.

Where to look for more information

Several references are available for use with this printer. See http://www.hp.com/support/ljcp4005.
Setting up the printer
Start Guide
Provides step-by-step instructions for installing and setting up the printer. This document is located on the CD_ROM provided with the printer.
HP Driver Pre-Configuration Guide
For detailed information about configuring printer drivers, go to
2 Chapter 1 Printer basics ENWW
http://www.hp.com/go/hpdpc_sw.
HP Embedded Web Server User Guide
Information about using the embedded Web server is available on the CD-ROM that came with the printer.
Accessory and Consumable Installation Guides
Provides step-by-step instructions for installing the printer’s accessories and consumables. Supplied with the printer’s optional accessories and consumables.
Using the printer
CD-ROM User Guide
Provides detailed information on using and troubleshooting the printer. Available on the CD-ROM included with the printer.
Online Help
Provides information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver.
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Printer configurations

Thank you for purchasing the HP Color LaserJet CP4005 Series printer. This printer is available in two configurations.

HP Color LaserJet CP4005n (product number CB503A)

The HP Color LaserJet CP4005 printer is a four-color laser printer that prints up to 30 pages per minute (ppm) for black and 25 pages per minute (ppm) for color.
Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of various
print media or 20 envelopes. A standard 500-sheet paper feeder (Tray 2) supports letter, legal, executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, and A5, and custom media. The printer also supports one optional 500-sheet paper feeder (Tray 3).
Connectivity. The printer provides a network port (RJ-45 connector) and universal serial bus
(USB).
Memory. 128 megabytes (MB) of dual data-rate (DDR) synchronous dynamic random access
memory (SDRAM) in a single DIMM slot that can be upgraded to a maximum of 512 MB.
NOTE To accommodate memory expansion, the available 200-pin small outline dual inline
memory module (SODIMM) slot accepts 128, 256, or 512 MB RAM. The printer can support up to 512 MB of memory.

HP Color LaserJet CP4005dn (product number CB504A)

The HP Color LaserJet CP4005dn Series printer includes the features of the CP4005n, plus a duplexer for automatic two-sided printing, and an additional 128 MB of memory for a total of 258 MB of memory.
4 Chapter 1 Printer basics ENWW

Printer features

This printer combines the quality and reliability of Hewlett-Packard printing with the following new features and standard capabilities. For more information about printer features, see the Hewlett-Packard Web site at
Table 1-1 Features
http://www.hp.com/support/ljcp4005.
Performance
Memory
User interface
Supported printer personalities
Prints up to 30 pages per minute (ppm) in black & white and 25 ppm in color for letter-
sized (8.5"x11") and A4-size paper.
First page prints in 10 seconds or less for black & white and 12 seconds or less for color
from the Ready prompt. This wait time is similar for first page out times from Powersave or sleep mode.
128 MB of memory for the HP Color LaserJet CP4005n, 256 MB for the HP Color
LaserJet CP4005dn.
NOTE Memory specification: HP Color LaserJet CP4005 Series printers use
200-pin small outline dual inline memory modules (SODIMM) that accepts 128, 256, or 512 MB RAM. The printer can support up to 512 MB of memory.
Four-line graphic display on control panel.
Enhanced Help with animated graphics.
Embedded Web server to access support and order supplies (network-connected
printers).
HP Easy Printer Care Software (a Web-based status and troubleshooting tool).
HP PCL 6.
HP PCL 5c.
PostScript® 3 emulation.
Portable document format (PDF).
Job storage features
Environmental features
Full job storage features.
Personal identification number (PIN) printing. A user can send a print file to the
printer with a PIN embedded in the job print it by typing in the PIN at the control panel.
Mopier mode. A print file is processed on the computer and sent one time only to
the printer. It is then spooled at the printer, and the requested numbers of copies are printed.
Proof and hold. A multi-copy print file is sent to the printer, the first copy is printed
for proofing, and the remainder of the job is held at the printer for printing or cancellation.
Personal identification number (PIN) printing.
Fonts and forms.
Sleep mode setting.
High content of recyclable components and materials.
Energy Star® compliant.
ENWW Printer features 5
Table 1-1 Features (continued)
Fonts
80 internal fonts available for both PCL and PostScript emulation.
80 printer-matching screen fonts in TrueType format available with the software
solution.
Supports forms and fonts on the disk using HP Web Jetadmin.
Paper handling
Accessories
Prints on media from 77 mm x 127 mm (3 inches x 5 inches) up to 216 mm x 356 mm
(8.5 inches x 14 inches) (legal size). For ordering information, see
Tray 1 can process heavy media from 60 g/m
standard 80 lb cover stock. For ordering information, see
Tray 2 and optional Tray 3 can process media from 60 g/m
Prints on a wide range of media types, including HP laser photo media, glossy papers,
2
to 220 g/m2 (16 lb to 60 lb), as well as
Part numbers.
2
Part numbers.
to 120 g/m2 (16 lb to 32 lb).
and transparencies, as well as heavy stock, labels, and envelopes.
Prints multiple gloss levels.
Standard 100-sheet multi-purpose paper tray (Tray 1) supports letter, legal, executive,
8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
Standard 500-sheet paper feeder (Tray 2) that supports letter, legal, executive, 8.5 X 13,
JIS B5, executive (JIS), 16K, A4, A5, and custom media.
One optional 500-sheet paper feeder (Tray 3) support letter, legal, executive, 8.5 X 13,
JIS B5, executive (JIS), 16K, A4, A5, and custom media.
Standard 500-sheet face-down output bin.
Duplexer for automatic two-sided printing (duplexing) standard on the HP Color
LaserJet CP4005dn Series printer.
Automatic duplexing of 120 g/m
2
(32 lb) paper at full speed - 30 sides (15 sheets) per
minute.
Small outline dual inline memory modules (SODIMMs).
Connectivity
Supplies
Flash memory slot for firmware upgrades.
Printer stand.
One optional 500-sheet paper feeder (Tray 3).
USB 2.0 Hi-Speed Device port (Type B connector).
HP Jetdirect embedded print server to enable network connectivity.
Optional HP Jetdirect external print servers to enable alternative network connectivity
through the USB port.
Supplies status page contains information on toner level, page count, and estimated
pages remaining.
High-capacity no-shake cartridge pre-installed in the printer automatic-toner seal
removal feature.
Printer checks for authentic HP print cartridges at cartridge installation.
Internet-enabled supply-ordering capabilities through the embedded Web server, Web
Jetadmin network printer software, and HP Easy Printer Care Software. For more information, see
http://www.hp.com/go/easyprintercare.
6 Chapter 1 Printer basics ENWW

Walk around

The following illustrations identify the locations and names of key components of this printer.
Figure 1-1 Front view (HP Color LaserJet CP4005dnwith optional 500-sheet feeder shown)
1 Duplexer
2 Top cover
3 Control panel
4 Front cover (access to print cartridges, transfer unit, and fuser)
5 Tray 1
6 On/off switch
7 Tray 2
8 Optional Tray 3
ENWW Walk around 7
Figure 1-2 Back/side view (HP Color LaserJet CP4005dn with optional 500-sheet feeder shown)
1 Formatter board
2 Upper formatter board tab
3 USB 2.0 Hi-Speed Device port (Type B connector)
4 Ethernet Base 10/100T Networking port (RJ-45 connector)
5 Lower formatter board tab
6 Power cord connection
8 Chapter 1 Printer basics ENWW

Printer software

Included with the printer is a CD-ROM containing the printing system software. The software components and printer drivers on this CD-ROM help you use the printer to its fullest potential. See the Getting Started Guide for installation instructions.
NOTE For the latest information about the printing system software components, see the
readme file on the Web at the printer software, view the Install Notes on the CD-ROM included with the printer.
This section summarizes the software included on the CD-ROM. The printing system includes software for end users and network administrators operating in the following operating environments:
Microsoft® Windows® 2000, XP (32-bit), and XP Pro (64-bit)
Microsoft Server 2003 (32-bit and 64-bit)
Mac OS X v10.2, v10.3, and v10.4
NOTE For a list of the network environments supported by the network administrator software
components, see
NOTE For a list of printer drivers, updated HP printer software, and product support information,
http://www.hp.com/support/ljcp4005.
go to
http://www.hp.com/support/ljcp4005. For information about installing
Network configuration.

Software

Software features
Automatic Configuration, Update Now, and Preconfiguration features are available with the HP Color LaserJet CP4005 Series printer.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation. Some accessories that Driver Autoconfiguration supports are the duplexing unit, optional paper Tray 3, and dual inline memory modules (DIMMs). If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation and for a Custom Installation.
Update Now
If you have modified the configuration of the HP Color LaserJet CP4005 printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Click the Update Now button to automatically reflect the new configuration in the driver.
NOTE The Update Now feature is not supported in environments where shared Windows 2000
or Windows XP clients are connected to Windows 2000 or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that allows HP software to be customized and distributed in managed corporate printing environments. Using HP Driver
ENWW Printer software 9
Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at
support/ljcp4005 and http://www.hp.com/hpdpc_se
http://www.hp.com/

Installing the printing system software

The following sections contain instructions for installing the printing system software.
The printer comes with printing system software and printer drivers on a CD-ROM. The printing system software on the CD-ROM must be installed to take full advantage of the printer features.
If you do not have access to a CD-ROM drive, you can download the printing system software from the Internet at
You can download the latest software free of charge at http://www.hp.com/go/ljcp4005.
Installing Windows printing system software for direct connections
This section explains how to install the printing system software for Microsoft Windows 2000 and Windows XP.
http://www.hp.com/support/ljcp4005.
NOTE You can obtain Model Scripts for Linux by downloading them from the Internet. For Linux
support see
http://www.hp.com/go/ljcp4005_software.
When installing the printing software in a direct-connect environment, always install the software before connecting the USB cable. If the USB cable was connected before the software installation, see
the software after the USB cable has been connected.
Use a USB cable for the direct connection. Use a standard 2 meter (6 foot) USB cable.
Installing the printing system software
1. Close all software programs that are open or running.
2. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
On the Start menu, click Run.
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
Click OK.
3. When prompted, click Install and follow the instructions on the computer screen.
4. Click Finish when the installation has completed.
5. You might need to restart the computer.
6. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
Installing
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the printer CD-ROM or the flyer that came in the printer box, or go to for help or more information.
10 Chapter 1 Printer basics ENWW
http://www.hp.com/support/ljcp4005
Installing the software after the USB cable has been connected
If you have already connected a USB cable to a Windows computer, the New Hardware Found dialog box appears when you turn on the computer.
Installing the software for Windows 2000 or Windows XP
1. In the New Hardware Found dialog box, click Search.
2. On the Locate Driver Files screen, select the Specify a Location check box, clear all other check
boxes, and then click Next.
3. Type the letter for the root directory. For example, X:\ (where "X:\" is the letter of the root directory
on the CD-ROM drive).
4. Click Next.
5. Follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. Select a language and follow the instructions on the computer screen.
8. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
ljcp4005 for help or more information.
http://www.hp.com/support/
Installing Windows printing system software for networks
The software on the printer CD-ROM supports network installation with a Microsoft network. For network installation on other operating systems, go to
The HP Jetdirect embedded print server in the HP Color LaserJet CP4005n or HP Color LaserJet CP4005dn Series printers includes a 10/100 Base-TX network port. For other available HP Jetdirect print servers, go to
Installing the printing system software
1. If you are installing the software on Windows 2000 or Windows XP make sure that you have
administrator privileges.
2. Make sure that the HP Jetdirect print server and printer are properly connected to the network.
Print a configuration page (see page, locate the IP address that is currently configured. You might need this address to initially identify the printer on your network and complete the installation.
3. Close all software programs that are open or running.
4. Insert the printer CD-ROM into the CD-ROM drive.
http://www.hp.com/go/jetdirect.
Printer information pages). On the second page of the configuration
http://www.hp.com/support/ljcp4005.
ENWW Printer software 11
If the welcome screen does not open, start it by using the following procedure:
On the Start menu, click Run.
Type the following: X:\setup (where X is the letter of the CD-ROM drive).
Click OK.
5. When prompted, click Install Printer and follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. You might need to restart the computer.
8. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
ljcp4005 for help or more information.
http://www.hp.com/support/
Setting up a Windows computer to use the network printer with Windows­sharing
If the computer will print directly to the printer, you can share the printer on the network so that other network users can print to it.
See your Windows documentation to enable Windows-sharing. After the printer is shared, install the printer software on all computers that share the printer.

Uninstalling the software

This section explains how to uninstall the printing system software.
Removing software from Windows operating systems
Use Add/Remove Programs to select and remove any or all of the Windows HP printing system components.
1. Click Start, click Control Panel, and then click Add/Remove Programs.
2. Point to HP Color LaserJet CP4005 and then click Change/Remove.
3. Click Uninstaller.
4. Click Next.
5. Select the HP printing system components you want to uninstall.
6. Click OK.
7. Follow the instructions on the computer screen to complete the uninstallation.

Software for networks

For a summary of available HP network installation and configuration software solutions, see the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD-ROM included with the printer.
12 Chapter 1 Printer basics ENWW
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect-connected printers within your intranet using a Web browser. HP Web Jetadmin is a browser-based management tool, and should be installed only on a single network administration server. It can be installed and run on these systems:
Fedora Core and SuSe Linux
Windows 2000 Professional, Server, and Advanced Server
Windows XP Professional Service Pack 1
Windows Server 2003
When installed on a host server, HP Web Jetadmin can be accessed by any client through a supported web browser, such as Microsoft Internet Explorer 5.5 and 6.0 or Netscape Navigator 7.0.
HP Web Jetadmin has the following features:
Task-oriented user interface provides configurable views, saving network managers significant
time.
Customizable user profiles let network administrators include only the function viewed or used.
Instant e-mail notification of hardware failure, low supplies, and other printer problems now route
to different people.
Remote installation and management from anywhere using only a standard Web browser.
Advanced autodiscovery locates peripherals on the network, without manually entering each printer
into a database.
Simple integration into enterprise management packages.
Ability to quickly find peripherals based on parameters such as IP address, color capability, and
model name.
Ability to easily organize peripherals into logical groups, with virtual office maps for easy navigation.
Ability to manage and configure multiple printers at once.
To download a current version of HP Web Jetadmin and to see the latest list of supported host systems, visit
http://www.hp.com/go/webjetadmin.

Utilities

The HP Color LaserJet CP4005 Series printer is equipped with several utilities that make it easy to monitor and manage the printer on a network.
HP Easy Printer Care Software
The HP Easy Printer Care Software is a software program that you can use for the following tasks:
Viewing color usage information
Checking the printer status
Checking the supplies status
Setting up alerts
ENWW Printer software 13
Viewing printer documentation
Gaining access to troubleshooting and maintenance tools
You can use the HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to a network. The HP Easy Printer Care Software is available at
http://www.hp.com/go/easyprintercare.
Embedded Web server
This printer is equipped with an embedded Web server, which allows access to information about printer and network activities. A Web server provides an environment in which web programs may run, much in the same way that an operating system, such as Windows, provides an environment for programs to run on your computer. The output from these programs can then be displayed by a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.
When a Web server is "embedded", that means it resides on a hardware device (such as a printer) or in firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the printer that anyone can access with a network-connected computer or a standard Web browser. There is no special software to install or configure. For more information about the HP embedded Web server, see the Embedded Web Server User Guide. You can find this guide on the CD-ROM included with the printer.
Features
The HP embedded Web server allows you to view printer and network card status and manage printing functions from your computer. With the HP embedded Web server, you can do the following:
View printer status information.
Determine the remaining life on all supplies and order new ones.
View and change tray configurations.
View and change the printer control panel menu configuration.
View and print internal pages.
Receive notification of printer and supplies events.
Add or customize links to other Web sites.
Select the language in which to display the embedded Web server pages.
View and change network configuration.
For a complete explanation of the features and functionality of the embedded Web server, see
the embedded Web server.
Using
Other components and utilities
Several software applications are available for Windows and Mac OS users, as well as for network administrators.
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