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Contents
Getting started
Other resources for product information . . . . . . . . . . . . . . . . . . . 1-1
Thank you for buying the HP Color Inkjet CP1700 series printer. This
guide provides details about how to set up your computer, perform
simple printer tasks, and resolve printer problems.
Other resources for product information
You can obtain product information that is not included in this guide
from the following resource s:
lSetup Poster – Provides illustrated setup information. A printed
version of this document is provided with the printer. Also, an
electronic version is available as an Adobe® Acrobat® Portable
Document Format (PDF) file on the starter CD.
lReference Guide – Includes specific information about setting up
the printer and installing the software. You probably referred to this
guide when you set up the product.
lOnline Help – Includes overview information about and procedures
performed using the printer software .
lStarter CD –Includes printer driver, Toolbox, Installer
Customization utility, electronic copies of this User’s Guide, release
notes, and ordering information.
lToolbox – Contains “how-to” and troubleshooting instructions, and
provides information about printhead health. A Toolbox taskbar
icon appears after you install the software, unless you choose not
to install Toolbox. Toolbox is not available for Macintosh users.
lWorld Wide Web – The following websites contain information
In this chapter, you will learn about the components of the printer and
how to set up the printer.
Printer parts and locations
Front of printer
46
3
7
1
10
12
1Paper guides–Guide the print med ia into the prin ter .
2Tray 1–Holds the print media.
3Output tray–Collects the printed pages.
4Front manual feed–Holds media to be fed into the printer. Paper
width guide slides to fit the width of the paper.
5Tray 2–Holds regular and oversized pape r (opti ona l acce sso ry) .
6Top cover–Provides access to the interior of the printer.
2
5
11
8
9
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7Ink cartridge cover–Provides access to the ink cartridges.
8Printhead cover–Provides access to the printheads.
9Printhead access latch–Lifts to allow each printhead to be
removed from its color-coded socket.
10 Hook–Connects to the carriage lock. Must be engaged for the
printer to operate.
11 Carriage lock–Locks down the printhead access latch.
12 Tray Extension Lock–Unlocks to enable tray extension.
LCD panel and infrared lens
The LCD (liq uid crystal display) panel consists of the LCD, which
displays information about the current status of the printer, and buttons
that you can use to perform basic printer operations. The infrared lens
enables you to print from an infrared sending device.
3
6
5
12
4
7
1LCD–Displays messages relating to the current state of the printer
and the ink levels in the individual ink cartridges. For a complete
description of these messages, see “LCD Messages.”
OWER light–Is always lit when the printer is on. Blinks when printer
2P
is initializing, cancelling a job, or turning off.
3RESUME light–Blinks whenever the printer requires user
intervention (for example, to clear a paper jam or to close an open
cover.)
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4POWER button–Controls power to the printer. Press to turn the
printer on or off.
5RESUME button–Resumes current print operation after temporary
interruption, for example, when adding print media to printer.
6CANCEL button–Cancels the current print job.
7Infrared lens–Enables printing from an infrared sending device,
such as a handheld device or a laptop.
Back of printer
7
5
6
4
1
1Power input–Attach power cord here.
2LIO Adaptor Slot–Install an optional HP Jetdirect print server/
Internet connector (LIO module) here.
3
2
3Parallel port–Attach parallel cable here.
4USB port–Attach a USB cable here.
5Rear access panel–Gain access to the back of the printer by
removing this panel. The rear access panel must be removed to
install the optional auto-duplex unit.
6Rear manual feed–Print card stock and other special media using
this straight paper path.
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7Buttons–Push these buttons to remove the rear access panel from
the printer.
Auto-duplex unit (optional accessory)
The printer can automatically print on both sides of a sheet of paper
using a printing accessory called the auto-duplex unit. The auto-duplex
unit is a special device that attaches to the back of the printer.
The auto-duplex unit is standard with the HP Color Inkjet printer
CP1700D. You can also purchase the auto-duplex unit as an optional
accessory.
2
1
1Handles–Push these handles toward each other to remove the rear
cover from the auto-duplex unit.
2Rear cover–Remove this cover to clear paper jams from the auto-
duplex unit.
3Buttons–Push these buttons in to remove the auto-duplex unit
from the printer.
Setting up the printer
3
Step 1: Check the box contents
Refer to the Setup Poster for an illustrated guide to all the parts that
should come in the box.
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Step 2: Unpack the printer
Unpack the printer and remove the packing tape and any shipping
materials from inside the printer and inside the trays.
Step 3: Install Tray 2 (optional accessory)
Tray 2 is an optional accessory. You only need to complete this step if
you purchased Tray 2. For a complete list of available supplies and
accessories, see “HP Supplies and Accessories.”
1Position Tray 2 at the location where you want to place the printer.
The printer is designed to rest directly on top of the tray.
2Lift the printer and align the sides of Tray 1 with the sides of
Tray 2.
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3Set the printer on top of Tray 2.
Step 4: Install the auto-duplex unit
To install the auto-duplex unit, you must first remove the pre-installed
rear access panel. The rear manual feed is not available when you
install the auto-duplex unit.
1At the back of the printer, push the buttons on both sides of the rear
access panel, and pull out the rear access panel.
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2Slide the auto-duplex unit into the back of the printer until both
sides snap into place.
Do not press the buttons on either side of the auto-duplex unit when
installing it. Use these buttons only for removing the auto-duplex unit
from the printer.
For information about using the auto-duplex unit, see “Two-sided
printing (duplexing).”
Step 5: Turn on the printer
1Connect the power cord to the printer, and plug it in.
To prevent electric shock, connect the power cord only to a grounded
outlet. Only use the power cord that came with the printer.
2Press the POWER button to turn on the printer.
Step 6: Install the ink cartridges
1If it is not already on, turn on the printer.
2Lift the ink cartridge door.
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3Remove each ink cartridge from its package.
4Install each ink cartridge into its own color-coded socket. Follow the
colored arrows to properly install the ink cartridges.
5Press firmly on each ink cartridge to ensure proper contact after
installation.
Step 7: Install the printheads
1Make sure the printer is turned on.
2Lift the printhead cover. Open the printhead access latch by lifting it
from the rear. Pull the latch forward and down to release the hook
from the carriage lock.
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3Lift and push the printhead access latch toward the back of the
printer.
4Remove each printhead from its package. Remove the protective
film from each printhead.
5Insert each printhead into its own color-coded socket.
The color sequence of the printheads does not correspond to the color
sequence of the ink cartridges.
6Press firmly on each printhead to ensure proper contact after
installation.
7Lift the printhead access latch and bring it forward. Hook the
carriage lock to the latch and then push the latch backwards until it
is in its original position. You will have to use some force to close
the printhead access latch. If the printhead access latch will not
close, ensure that the printheads are seated properly by pushing
down firmly on each printhead.
8Close the printhead cover and the ink cartridge cover.
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9Wait while the printer initializes the printheads. This can take a few
minutes. When initialization is complete, an alignment page prints.
If no alignment page prints, check to make sure there is paper in
the printer.
Step 8: Load paper
The printer has four paper paths:
lTray 1 (default tray): Holds up to 150 sheets of 20 lb (75 gsm)
media.
lTray 2 (optional accessory): Holds up to 250 sheets of 20 lb (75
gsm) media.
lFront manual feed: Holds up to 10 sheets of media.
lRear manual feed: Holds one sheet of media.
The printer supports media from 4 by 6 in (102 by 152 mm) to 13 by 19
in (330 by 483 mm).The following table summarizes the type of media
you can print from each paper path. For more detailed information on
supported media, see “Selecting print media.”
Media typeTray 1Tray 2 Front
manual feed
Plain Paper
Inkjet Paper
Photo Paper
Transparency Film
Special Paper (Banner
paper, restickables,
iron transferables)
Greeting Cards,
including Hagaki Cards
Index Cards
Brochure Papers
Rear
manual feed
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Tips for loading paper
lThe default size of Tray 1 and Tray 2 is 8.5 by 14 in (215.9 by 355.6
mm). When you want to print on media smaller than this, you need
to adjust the paper width and paper length guides in the tray before
you load the media.
lYou can extend Tray 1 and Tray 2 to accommodate A3, 11 by 17 in,
and 13 by 19 in/A3+ media.
lInsert media vertically (portrait orientation). If you want to print
horizontally (landscape orientation), make the selection through
your software.
lTo prevent multiple picks and paper jams, load only one type of
media at a time into a paper path. Also, when adding media, always
remove the existing media and realign it with the new media before
loading.
To load Tray 1 or Tray 2
1To load Tray 1, lift the output tray. You can either load media with
Tray 1 in place, or pull Tray 1 out of the printer to load the media.
To load Tray 2, remove the tray completely by grasping the handle
under the front of the tray and pulling the tray towards you.
2Pinch and slide the paper length guide and paper width guide to
their outermost positions.
3If you are loading paper larger than legal size, follow these steps to
extend the tray:
a Locate the tray extension lock on the front left part of the tray.
b Slide it to the left, and then release it.
c Pull the tray out lengthwise until it clicks into place. This extends
the tray to support media up to 13 by 19 in/A3+ in size.
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4For Tray 1, place up to 150 sheets of paper or 30 transparencies
(up to .58 in or 15 mm thick) into the tray. For Tray 2, remove the
cover and place up to 250 sheets of paper (up to .98 in or 25 mm
thick) into the tray. Do not overload the tray.
5Pinch and slide the paper length guide and paper width guide until
they fit snugly against the media.
6If you removed Tray 1, reinsert it. Lower the output tray to its
original position.
If you removed Tray 2, replace the cover, then align it with the
opening in the printer and slide it back into place.
To retract the tray after extending it, slide the tray extension lock to the
left, and then release it. Push the tray inward until it clicks.
To load the front manual feed
1Slide the paper width guide on the output tray to its outermost
position.
2Insert up to 10 sheets of paper or 3 transparencies along the right
side of the front manual feed, print side down. Push the media in
until it reaches the maximum depth.
3Slide the paper width guide to fit snugly against the media.
Step 9: Install the printer software
After you have set up the printer, you can install the printer software.
HP recommends that you install the printer software from the starter CD
before you connect the interface cable.
For more information about software installation, see “Installing printer
software.”
Step 10: Connect the interface cable
For Windows
If your computer has a USB port and is using Microsoft® Windows®98,
Windows Me, or Windows 2000, you can connect the printer to the
computer using a USB cable.
If your computer is using Windows 95 or Windows NT®version 4.0 or if
your personal computer is not configured to use USB, you can connect
the printer to your computer with a parallel cable.
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For Macintos h
If your computer has a USB port and is using Mac OS 8.6 or later, you
can connect the printer to the computer using a USB cable. If your
computer does not have a USB port, you can connect the printer to the
computer using an LIO module.
Setting the LCD language
By default, the LCD displays messages in English. If necessary, set the
printer to display messages in another supported language. You can
set the LCD language from the Toolbox or from the LCD panel.
To set the LCD language
1Ensure that the printer is turned off. (Press the POWER button to
turn off the printer.)
2Hold down the CANCEL button and press the POWER button to
turn on the printer in a language-setting mode.
When the printer turns on, the LCD displays the current language.
3Press the CANCEL button to scroll through the language list.
4When you see the language you want to use, press the RESUME
button to confirm the language selection.
After you select a language, the language-setting mode ends, and the
printer resumes its normal functions with the new language in effect.
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Connecting to a
3
network
The printer can be shared on a network using an HP Jetdirect print
server/Internet connector (LIO module) or an HP Jetdirect external print
server.
This chapter explains how to set up the printer for network printing on a
peer-to-peer or client-server network.
Peer-to-peer networks
In a peer-to-peer network, the printer software is installed on each
computer, and the system is configured to send print jobs directly to the
printer. Each individual computer manages its own print jobs. Peer-topeer printing is more suitable for smaller networks.
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The following operating system s su ppor t peer -to- pe er printin g :
lMicrosoft Windows 95
lMicrosoft Windows 98
lMicrosoft Windows Me
lMicrosoft Windows NT 4.0 (with Service Pack 4 or later)
lMicrosoft Windows 2000
lMacintosh OS 8.6. or later
Client-server networks
If you are using Microsoft Windows NT 4.0 Server
or later)
or Windows 2000 Server in a client-server environment, please
(with Service Pack 4
refer to the document on server configuration recommendations at
http://www.hp.com/support/cp1700
.
On a client-server network, client computers send print jobs to
dedicated server computers that control the use of each printer.
Client-server networks use network operating systems (NOS) such as
®
Novell
NetWare® and Windows NT 4.0 Server, or Windows 2000.
3-2ENWW
HP supports the following network operating systems (NOS):
lWindows 2000
lWindows NT 4.0 (with Service Pack 4 or later)
lNovell Netware 4.11 (Bindery, NDS)
lNovell Netware 5.0 and 5.1 (Bindery, NDS and NDPS)
lWindows Terminal Server Edition 4.0
lWindows 2000 Server with Terminal Services
lWindows Terminal Server Edition 4.0 and Citrix Metaframe 1.8
lWindows 2000 Server with Terminal Services and Citrix Metaframe
1.8
The following operating systems are supported:
lWindows NT 4.0 (with Service Pack 4 or later)
lWindows 2000
lWindows 95
lWindows 98
lWindows Me
Establishing a network connection
Your printer can be shared in a network environment by using an LIO
module. The LIO module can be used in a peer-to-peer or client-server
network.
The LIO module is an optional accessory you can purchase. For
information about ordering this part, see “HP Supplies and
Accessories.”
For information about installation and setup of LIO modules, refer to the
documentation that came with it.
Installing the network printer on c lient
computers
Once you have installed the LIO module and set up your network
connection, you need to install the printer software on your client
computers.
You can install the software from the starter CD or by adding a printer to
the computer and browsing for the .inf file.
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To install a network printer on a client computer
1Click Start, click Settings, and then click Printers.
2Double-click Add Printer.
3In Windows 95, Windows 98, and Windows Me, click Network
Printer.
In Windows NT 4.0 (with Service Pack 4 or later) and Windows
2000, click Network Print Server, when prompted.
4Type in the network path or queue name of the shared printer. Click
the Have Disk… option when prompted to select the printer model.
5Click Browse… and browse to the .inf file located on your starter
CD.
• If you are using Windows 95, Windows 98, or Windows Me,
browse to \Drivers\PCL3\Win9X_Me\<language>\hp1700x.inf
• If you are using Windows 2000, browse to
\Drivers\PCL3\Win2K\<language>\hp1700k.inf
• If you are using Windows NT 4.0 (with Service Pack 4 or later),
browse to
\Drivers\PCL3\NT40\<language>\hp1700n.inf
In the directory paths, <language> represents the language you prefer.
If you need help locating the .inf file, contact your system
administrator.
6Follow the onscreen instructions to complete adding the printer.
Once you have installed the printer software on the computer, print a
test page to verify the connection. For information on installing the
software from the starter CD, see “Installing the printer driver.”
For more information about HP network printing software, visit the
website http://www.hp.com/support/net_printing
documentation that came with your LIO module.
or see the
To configure Mac AppleTalk
1Select Chooser from the Apple menu.
2Click the hp inkjet xx printer icon on the left side of the Chooser
window, where xx represents the version number of the current
printer driver.
3Select the printer from the right side of the Chooser window based
on the printer’s AppleTalk name.
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4Close the Chooser window.
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Installing printer
4
software
Printer software enables the computer to communicate with the printer.
One of the printer drivers on the starter CD must be installed on your
computer to allow you to take full advantage of the printer features.
If you do not have access to a CD-ROM drive, you can download the
printer software from the Internet at http://www.hp.com/support/cp1700
You can also download any updates to the printer software from this
website.
For information about using the printer driver or changing the printer
driver settings, see “Printer settings.”
Installing the Windows printer software
The software for the printer will run on the following Windows operating
systems:
lWindows 95
lWindows 98
lWindows Me
lWindows NT 4.0
lWindows 2000
When you are operating in a Windows environment, the setup software
detects the version of the operating system that you are using.
However, if you install a new version of Windows, you must reinstall the
printer driver. For example, if you upgrade from Window 98 to Windows
2000, you must reinstall the printer driver.
.
It is recommended that you install the printer software before you
connect the printer to your comput er .
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Making copies of the software
The starter CD contains a utility that lets you copy the printer software
on to disks. When you run the Installer, select Customization Ut il i ty to
copy disks.
You can also use this utility to copy the printer software to your hard
drive or to a network drive. After the files are copied to another location,
you can install the printer software from that location.
Installing the printer driver
It is a good idea to close all programs before you start the installation
process. If you do not close all programs, you might be prompted to do
so when you run the Setup Wizard.
To install the printer driver
You must have administrator privileges to install a printer driver on a
computer running Windows NT 4.0 or Windows 2000.
1Start Windows and make sure no other applications are running.
2Insert the starter CD into your CD-ROM drive. The System Setup
Wizard runs automatically.
3If the System Setup Wizard does not run automatically, click Start,
click Run, and then in the command line text box, type the letter of
your CD-ROM drive followed by: \SETUP (for example, type
D:\SETUP).
4Click Install Printer Driver from the CD Browser menu.
5Select the language of the printer software that you want to install,
and then click OK.
The software will be installed in the language that you have selected.
This means that you can be running an English version of Windows and
set the language preference to Spanish, and the installation utility will
install the Spanish version of the printing software.
6Click Yes to accept the terms of the license agreement.
7If the printer is set up for local printing, click Connected to this
computer, and then click Next. Otherwise, continue with step 9.
a In the Cable Type Selection window, select the type of cable
you are using to connect the printer to the computer (USB,
Parallel Cable, or Network Cable) and then click Next.
You can connect all three types of cables to your printer. The printer will
process jobs in the order in which they are sent.
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b Follow the instructions that appear on the screen to complete the
software installation for a local connection.
8If the printer is set up for network printing, click Connected via the
network, and then click Next.
9Click Client Setup if the printer is connected to a server or to
someone's computer. Click Server or Peer-to-Peer Setup if you
are setting up a print server for the first time, or if you will print
directly to the HP Jetdirect print server/Internet connector (LIO
module) installed in your printer.
10 Follow the instructions that appear on the screen to complete the
software installat ion.
To verify the instal lation
1Make sure that the interface cable is properly connected and the
printer is on.
2Click Settings, click Printers, and then right-click the printer icon
and select Properties.
3On the General tab, click Print Test Page. If the test page does not
print, see “Printer is not responding (nothing prints).”
To uninstall the software
You must have administrator privileges to uninstall the printer software
in Windows NT 4.0 (Service Pack 4.0 or later) or Windows 2000.
1Start Windows and make sure no other Windows applications are
running.
2Click Start, click Programs, click HP Color Inkjet CP1700
Installer, and then click HP Color Inkjet CP1700 Uninstaller.
3Follow the instructions that appear on the screen to complete the
removal of the printer software.
Installing the Macintosh printer software
You can connect the printer to the latest models of Apple computers
that use Mac OS 8.6 or later through the USB port. Users of Mac OS
8.6 or 9.1 only can also connect through the IR port. To connect to older
models that do not have a USB port, use an LIO module or contact
Apple for USB solutions.
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