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user’s guide
hp color inkjet printer cp1160
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user’s guide
hp color inkjet printer cp1160
table of contents
notices and acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
terms and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
using the onscreen user’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
your hp color inkjet printer cp1160 . . . . . . . . . . . . . . . . . . . . . . . . 2
printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
infrared lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ink delivery system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
automatic paper-type sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
automatic two-sided printing module (duplexer) . . . . . . . . . . . . . . . 22
connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
printer properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
changing default printer properties. . . . . . . . . . . . . . . . . . . . . . . . 37
printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
two-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
using the automatic paper-type sensor . . . . . . . . . . . . . . . . . . . . . 48
watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
plain paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
index cards and other small media . . . . . . . . . . . . . . . . . . . . . . . 60
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photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
iron-on transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
infrared printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
replacing ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
replacement alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
maintaining ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
ink cartridge selection numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 90
replacing printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
cleaning printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
printhead selection numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
maintaining the printer body . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
LCD panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
printer diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
diagnostic page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
printer is not printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
problems with printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
printer is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
two-sided printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
infrared printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
printer hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
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hp services and support . . . . . . . . . . . . . . . . . . . . . . . 162
contacting hp services and support . . . . . . . . . . . . . . . . . . . . . . 163
hp printer and software limited warranty statement . . . . . . . . . . . 172
hp inkjet printhead and ink cartridge product warranty information 176
supplies and accessories. . . . . . . . . . . . . . . . . . . . . . . 178
supply and accessory part numbers . . . . . . . . . . . . . . . . . . . . . . 179
paper and media part numbers . . . . . . . . . . . . . . . . . . . . . . . . . 181
how to order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
automatic two-sided printing module specifications . . . . . . . . . . . 191
infrared printing specifications . . . . . . . . . . . . . . . . . . . . . . . . . 193
minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
environmental statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
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notices and acknowledgments
hewlett-packard company notices
The information contained in this document is subject to change without
notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this
material including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or
use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material
is prohibited without prior written permission of Hewlett-Packard, except as
allowed under copyright laws.
acknowledgments
Microsoft, MS, MS-DOS, and Windows are registered trademarks of
Microsoft Corporation.
Pentium is a U.S. registered trademark of Intel Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Palm, Palm III, Palm V, and Palm VII are trademarks of Palm, Inc.
Copyright 2001 Hewlett-Packard Company
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terms and conventions
The following terms and word conventions are used in the onscreen User’s
Guide.
terms
The hp color inkjet printer cp1160 is referred to as hp cp1160 or printer.
symbols
The > symbol guides you through a series of software steps.
For example:
Click File > Print > Setup, then select Properties.
cautions and warnings
A Caution indicates possible damage to the printer or to other equipment. For
example:
Caution!
Touching these parts will result in clogs, ink failure, and bad electrical
connections.
A Warning indicates possible harm to yourself or to others.
For example:
Do not touch the printhead ink nozzles or copper contacts.
Warning!
Keep ink cartridges out of the reach of children.
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icons
A Note icon indicates that additional information is provided. For example:
For best results use HP products.
A Mouse icon indicates that additional information is available through the
What’s This? help feature.
To find more information about options on each tab screen, point to an
option and click the right mouse button to display the
box. Click
option.
What’s This? to view more information about the selected
What’s This? dialog
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using the onscreen user’s guide
This onscreen User’s Guide is viewed through Adobe Acrobat Reader 4.0.
1. View Buttons: Click these buttons to change page views:
View the page in actual size
Fit the page in the window.
Fit the page width in the window.
2. Zoom: Use to zoom in on a page.
3. Bookmarks: Click a bookmark to view a topic.
4. Navigation Buttons: Click these buttons to navigate:
Go to the first page of the document.
Go back one page.
Go forward one page.
Go to the last page of the document.
Go to the previous view.
Go to the next view.
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getting started
• your hp color inkjet printer cp1160
• printer features
• LCD panel
• buttons and lights
• infrared lens
• paper tray
• ink delivery system
• automatic paper-type sensor
• automatic two-sided printing module (duplexer)
• connectivity
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your hp color inkjet printer cp1160
Congratulations! You have purchased an hp color inkjet printer cp1160
which is equipped with features designed to make the printer easy to use and
the output look outstanding:
• Print speeds of up to 17 pages per minute for black text in draft mode
and 8 pages per minute in normal mode
• Automatic two-sided printing
• An LCD panel for monitoring the printer’s status
• An easy-access front door for replacing ink cartridges
• Greater flexibility in connectivity using a USB cable, a parallel cable,
or an optional LIO Ethernet module for easy network setup
• Better print quality using the Automatic Paper-Type Sensor
• Optional 250-sheet plain paper tray
HP printers are designed to help you get the best results for your printing
needs. Read about these and other features in the following sections.
During the initial start up of this printer, the ink is automatically filled into
the printer's ink distribution system. This operation typically takes nine
to ten minutes to complete. The user will notice movement of the printing
mechanism and may notice an odor during this operation. These are not
indications that the printer is malfunctioning. This operation occurs only
upon initial start up of the printer, and not during subsequent use or
startups.
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printer features
The printer has several features designed to make it easy to use. To learn
about a feature, click the name of the feature below:
1. LCD panel
2. b
uttons and lights
3. infrared lens
4. paper tray
5. ink delivery system
6. automatic paper type sensor
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7. automatic two-sided printing module (duplexer)
8. connectivity
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LCD panel
The LCD panel displays icons to show the printer’s status.
Each icon represents one of the following:
• An operating condition of the printer (such as an error)
• A physical part of the printer (such as the paper tray)
By combining these types of icons, the LCD panel shows the printer’s status.
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operating condition icons
The LCD panel displays icons that show the printer’s operating condition.
The printer needs attention. Other icons on
the LCD panel flash when the alert icon
appears to indicate that attention is needed.
The printer is busy. It may be receiving data.
This icon represents a normal operating
condition.
The printer is printing a two-sided document.
The printer is printing a banner.
The printer has established an infrared link
with another device.
The printer has encountered a communication
problem either with a direct connection to an
individual computer or with a network.
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ink cartridges
The LCD panel displays one icon for each ink cartridge.
1. black ink cartridge
2. tri-color ink cartridge
When replacing ink cartridges and printheads, purchase ink
cartridges and printheads with selection no. 14.
For more information, see ink
cartridge selection numbers.
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ink level gauge
The Ink Level Gauge shows you when one or both of the ink cartridges are
functioning properly, very low on ink, or out of ink.
Full.
Hall full.
Very low on ink. Last portion of ink level flashes. Replace
soon
.
ut of ink. Replace immediately.
O
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expired ink
The LCD panel indicates when an ink cartridge will expire soon or is expired.
Will expire soon. Ink level may vary. Replace soon
xpired. Ink level may vary. Replace immediately.
E
For an explanation of ink expiration, see expired ink cartridges
To see instructions for replacing an ink cartridge, see repla
cing ink
cartridges.
.
.
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printheads
The printhead icons appear when a printhead needs to be replaced. The
printhead that needs to be replaced flashes.
For a description of the printheads, see printheads
1. cyan
2. black
3. magenta
4. yellow
.
When replacing ink cartridges and printheads, purchase ink
cartridges and printheads with selection no. 14.
For more information, see pr
inthead selection numbers.
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normal operation conditions
Under normal operating conditions, the LCD panel displays the printer and
the ink cartridge icons (ink levels may vary).
When the printer is receiving data, the hourglass icon appears (ink levels
may vary).
error messages
When the printer encounters an error, the alert icon appears and one or
more icons flash to indicate the source of the error. In the example below, the
top printer door has been left open for too long.
For more information on error messages, see LCD panel error messages
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buttons and lights
The printer buttons let you turn the printer on and off, cancel a print job, or
resume printing. The lights give you visual cues about the status of the printer.
1. cancel button
2. resume button and light
3. power button and light
cancel button
Pressing this button cancels the current print job.
resume button and light
The Resume light flashes when an action is required such as loading paper
or clearing a paper jam. When the problem is solved, press the Resume
button to continue printing.
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power button and light
The Power button turns the printer on and off. It may take a few seconds for
the printer to turn on after pressing the Power button. The green light next to
the Power button flashes when the printer is busy.
Caution!
the printer on and off. Using a power strip, surge protector, or a wallmounted switch to turn the printer on and off may cause printer failure.
Always use the Power button on the front of the printer to turn
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infrared lens
The printer has a special Infrared (Ir) lens. The Infrared lens allows printing
from an infrared sending device such as a Palm device, laptop, or notebook
computer.
For a full description of infrared printing, see infrared printing
.
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paper tray
The printer comes with a 150-sheet capacity paper tray. The paper tray can
be removed from the printer.
1. paper tray top
2. put paper here for printing
Additionally, the printer can also use an optional 250-sheet plain paper
tray.
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loading the paper tray
The paper tray holds paper or other media to be printed. The length and
width guides adjust to the size of the media being used.
For ease of loading, the paper tray top raises. Lower the top when printing.
1. paper width guide
2. paper length guide
3. paper tray top up
To load a specific media type, see printing.
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output
The printer deposits printed pages on top of the paper tray.
Pull the paper tray extension out to prevent the paper from falling off the tray.
When the print job finishes, push the tray extension back into its storage slot.
1. printed pages are deposited here
2. paper tray extension
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ink delivery system
The printer’s ink delivery system consists of these parts:
•Ink cartridges
•Printheads
•Print carriage
ink cartridges
Ink cartridges supply ink to the printer.
1. black ink cartridge
2. tri-color ink cartridge
For installation instructions, see replacing ink cartridges.
For storage instructions, see maintaining ink cartridges
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printheads
The printer uses four printheads. The printheads apply ink to printable media.
1. cyan
2. black
3. magenta
4. yellow
For installation instructions, see replacing printheads.
Caution!
unless a printhead needs to be replaced. Opening the print carriage
needlessly can damage the printheads.
After installing printheads, do not open the print carriage
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print carriage
The print carriage is the main operating feature of the printer’s ink delivery
system. It holds the two ink cartridges and the four printheads.
1. ink cartridges
2. printheads
Caution!
replaced or you are asked to by an HP support agent. Opening the print
carriage needlessly can damage the printheads.
Do not open the print carriage unless a printhead needs to be
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auto
The Automatic Paper-Type Sensor automatically determines the correct paper
type and adjusts the print settings for most paper or media placed in the
paper tray.
This feature, particularly when used with HP paper and media, provides
better printing results.
When the Automatic Paper-Type Sensor is engaged, the printer scans the first
page of a document with a blue optical sensor light to determine the best
paper type setting. Once determined, the page is printed.
To see instructions for using the Automatic Paper-Type Sensor, see using the
automatic paper-type sensor.
matic paper-type sensor
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automatic two-sided printing module (duplexer)
The Automatic Two-Sided Printing Module (duplexer) is a special hardware
feature that enables the printer to automatically print on both sides of a page.
installing the duplexer
1.
Turn the latch counter-clockwise on the printer’s Rear Access Door and
remove the door.
Do not discard the Rear Access Door. In order to print, the duplexer or
the Rear Access Door must be attached to the printer.
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2.
Insert the duplexer in the back of the printer until both sides snap into
place.
Do not press the buttons on either side of the duplexer when installing it
in the printer. Use these buttons only when removing the duplexer from
the printer.
If you encounter a problem using the duplexer, see t
wo-sided printing
problems.
For Automatic Two-Sided Printing Module specifications, see automatic two-
sided printing module specifications.
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supported paper types
Not all paper types, weights, and sizes can be used with the duplexer. Use
one of the paper types listed below when using the duplexer.
• hp plain paper
• hp bright white inkjet paper
• hp premium inkjet heavyweight paper
• hp felt-textured greeting card paper
• hp professional brochure paper, glossy or matte
• hp photo quality inkjet paper, semi-gloss or matte
printing with the duplexer
For two-sided printing instructions, see two-sided printing.
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connectivity
The printer offers a number of options for connectivity, including:
• USB
• parallel
• network connections
For the latest updates on connectivity for your hp cp1160, visit
www.hp.com
.
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USB
The printer can connect to your computer with a USB cable if your computer
is running Windows 98, Me, or 2000.
1. USB cable
2. USB receptacle
For instructions on connecting the printer with a USB cable, see the Setup
poster that came with the printer.
For supply numbers, see interface cables
.
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parallel
The printer can connect to your computer with a parallel cable via a parallel
cable adapter and the LIO slot.
1. centronix parallel cable (IEEE 1284)
2. parallel cable adapter
3. LIO slot
For instructions on connecting with a parallel cable, see the Setup poster that
came with the printer.
For supply numbers, see interface cables
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network connections
The printer can connect to a network with an LIO module.
1. ethernet cable
2. LIO module
3. LIO slot
For instructions on connecting with an LIO module, see the Setup poster that
came with the printer or the documentation that came with the LIO module.
HP offers a number of LIO modules to connect the printer to several different
types of networks via the LIO slot.
For available LIO modules, see LIO modules
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To see more information on the printer’s networking feature:
1.
Insert the CD that came with the printer into your computer’s CD-ROM
drive.
1.
Click View Documentation.
2.
Click Networking.
3.
Select one of the following options:
• Network Basics Tutorial - A brief introduction to networks and network
printing.
• Network User’s Guide - Setup and configuration information for LIO
print servers.
• Network Troubleshooting - Troubleshooting steps for LIO network
printing connections.
You can also visit HP’s Website:
• Technical support: http://www.hp.com/support/net_printing
• Product information: http://www.hp.com/go/networkprinting
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printing
For an explanation of the printer software, click the following:
• printer properties
For instructions about printing functions, click the appropriate topic below:
• changing default printer proper
• printing a document
• two-sided printing
• using the automatic paper-type sensor
• watermarks
For instructions on printing on a specific type of media, click the appropriate
media type below:
• plain paper
• envelopes
• transparencies
• labels
• index cards and other small media
• photographs
• greeting cards
• posters
• banners
ties
• iron-on transfers
For instructions on infrared printing, click the following:
• infrared printing
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printer properties
The printer is controlled by software installed on your computer. Use the
printer software, also called the “printer driver”, to change the print settings
for a document.
displaying the printer properties dialog box
Follow these steps to display the Printer Properties dialog box:
1.
Open the file you want to print.
2.
Follow one of these paths to select the Printer Properties dialog box
depending on the software program you are using:
•Click File > Print, then select Properties.
•Click File > Print Setup, then select Properties.
•Click File > Print > Setup, then select Properties.
The Printer Properties dialog box appears.
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using the printer properties dialog box
The Printer Properties dialog box has several tools to make it easy to use.
1. Tabs: Click a tab to see its contents. To see a description of a
specific tab, see setup
2. Preview: Shows how changes to the print settings affect the
document.
, features, color, or services.
3. Buttons:
• OK: Saves and applies settings.
• Cancel: Closes dialog box without saving new settings.
• Help: Opens online help.
• Factory Settings: Restores default print settings.
The Printer Properties dialog box may display an Apply button. The
Apply button saves changes to settings without closing the dialog box.
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tabs
setup
The Setup tab allows you to set these options:
1. Print Quality: Quality and print speed.
2. Orientation: Page layout.
3. Rotate 180º: Use with envelopes and Hagaki cards.
4. Use Different First Page: Paper type, paper size, and paper tray for
the first page of a document.
5. Paper Type: The type of paper used.
6. Paper Size: The size of paper used.
7. Photo Paper Printing: Quality of photo printing on certain photo
papers.
8. Scale to Fit: Size of text and images on a page.
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features
The Features tab allows you to set these options:
1. Two-Sided Printing: See two-sided printing
2. Pages per Sheet: Number of pages printed on each sheet of paper.
3. Poster Printing: Number of sheets of paper used to print a poster.
4. Advanced Features: Ink volume and dry time.
5. Watermark: See watermarks
6. Copies: Number of copies printed.
7. Start Printing from Last Page: Print order.
.
.
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color
The Color tab allows you to set these options:
1. Print in Grayscale: Print in shades of gray.
2. Saturation: Intensity of printed colors.
3. Brightness: Lightness or darkness of printed colors.
4. Color Tone: Warmth or coolness of printed colors.
5. Automatic Image Enhancement: Automatic Contrast Enhancement and
Fixed Resolution Enhancement.
To find more information about options on each tab screen, point to an
option and click the right mouse button to display the
box. Click
option.
What’s This? to view more information about the selected
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What’s This? dialog
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services
The Services tab allows you to open the Toolbox.
1. Open the HP Toolbox: Click this button to open the Toolbox.
To see a description of the Toolbox, see toolbox
.
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changing default printer properties
The taskbar icon allows you to adjust default printer properties. Default
printer properties apply to all documents that you print.
1. taskbar icon
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setting default print quality and two-sided printing
1.
Click the taskbar icon.
The Default Printer Settings dialog box appears.
2.
Select from the available print options:
•Print Quality: Best, Normal, or Draft.
• Automatic Two-Sided Printing: Check to use the duplexer.
3.
Click outside of the dialog box.
A dialog box appears advising that the selections made determine what
printer properties the printer will use when printing. If you do not want to
see this dialog box again, select Don’t show me this message again.
4.
Click OK.
setting default printer properties
1.
Double-click the taskbar icon.
The Printer Properties dialog box appears.
2.
Select from the available print options.
3.
Click OK.
A dialog box appears advising that the selections made determine what
printer properties the printer will use when printing. If you do not want to
see this dialog box again, select Don’t show me this message again.
4.
Click OK.
To see a description of the Printer Properties dialog box, see printer
properties.
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selecting a default printer
Use this feature to select a default printer if you have more than one printer
installed on your computer.
1.
Right-click the taskbar icon.
A list of available printers appears.
2.
Select the printer you want.
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printing a document
Follow these instructions to print a document:
1.
Open the file you want to print.
2.
Follow one of these paths to open the Printer Properties dialog box:
•Click File > Print, then select Properties.
•Click File > Print Setup, then select Properties.
•Click File > Print > Setup, then select Properties.
The Printer Properties dialog box appears.
3.
Select the Setup tab to choose print quality options, paper source (if
applicable), page orientation, automatic paper-type sensor or a specific
paper type, paper size, and photo paper printing.
4.
Select the Features tab to choose two-sided printing, watermarks, multiple
pages per sheet, and poster printing.
5.
Select the Color tab to make color and contrast adjustments.
6.
Select the Services tab to open the Toolbox.
7.
Click OK to return to the Print or Print Setup screen.
8.
Click OK to print.
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two-sided printing
Use one of the following methods to print two-sided documents:
• automatic two-sided printing
• manual two-sided printing
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automatic two-sided printing
To print two-sided documents automatically, the duplexer must be attached
to the printer.
The duplexer only works with certain media types. For a list of supported
media types, see duplexer media types
If you want to print a two-sided document on a media type not supported by
the duplexer, see manual two-sided printing
printing instructions
Follow these instructions to print a two-sided document:
1.
Open the Printer Properties dialog box, then select the Features tab.
2.
Check Two-Sided Printing.
The Two-Sided Printing Margin dialog box appears.
3.
Select the appropriate page content option, then click OK to return to the
Features tab.
4.
Select the Automatic box.
.
.
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5.
Select Book or Tablet.
6.
Change any other desired print settings, then click OK.
When the first side prints, the printer pauses while the first side of the printed
page dries. Once dry, the second side of the page is printed and released
to the top of the paper tray.
For a description of the duplexer, see automatic two-sided printing module
(duplexer).
If you encounter a problem while printing a two-sided document, see
wo-sided printing problems.
t
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manual two-sided printing
Use the manual two-sided printing feature if:
• The duplexer is not attached to the printer
• You want to print a two-sided document on a media type the duplexer
does not support
rear access door
If the duplexer is not attached to the printer, the printer cannot feed paper
unless the Rear Access Door is attached.
1.
Push the Rear Access Door into place.
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2.
Turn the latch to the right to attach the Rear Access Door to the printer.
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printing instructions
Follow these instructions to print a two-sided document manually:
1.
Open the Printer Properties dialog box, then select the Features tab.
2.
Check Two-Sided Printing.
The Two-Sided Printing Margin dialog box appears.
3.
Select the appropriate page content option, then click OK to return to the
Features tab.
4.
Deselect the Automatic box.
5.
Select Book or Tablet.
6.
Change any other desired print settings, then click OK.
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7.
The printer automatically prints odd-numbered pages first. Once the
odd-numbered pages are printed, a message appears prompting you to
reload the paper so that the even-numbered pages can be printed.
book binding
tablet binding
8.
Reload the paper, then click Continue.
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using the automatic paper-type sensor
activating the automatic paper-type sensor
Open the file you want to print, follow the basic printing procedures and
select the following option:
tab setting
Setup Paper Type: Automatic
turning off the automatic paper-type sensor
Open the file you want to print, follow the basic printing procedures and
select the following option:
tab setting
Setup Paper Type: Any paper type other than Automatic.
For a description of the Automatic Paper-Type Sensor, see auto
type sensor.
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watermarks
Watermarks appear as background printing on documents.
applying an existing watermark to a document
Follow these steps to apply an existing watermark to a document:
1.
Open the Printer Properties dialog box.
2.
Click the Features tab.
3.
Select the watermark you want from the Current Watermarks list.
4.
Do one of the following:
• If you want the watermark to appear on the first page only, select First
Page Only.
• If you want the watermark to appear on all printed pages, leave First
Page Only unchecked.
5.
Print the document according to the instructions for the paper type.
For printing instructions about specific paper types, see printing
creating or changing a watermark
Follow these steps to create or change a watermark:
.
1.
Open the Printer Properties dialog box.
2.
Click the Features tab.
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3.
Click the Edit button.
The Watermark Details dialog box appears.
4.
Do one of the following:
• To create a watermark, click New.
• To change a watermark, select the watermark.
5.
Create or change the watermark message, message angle, and font
attributes as you want.
6.
After you have set the watermark details, click OK.
7.
Apply the watermark.
See applying an existing watermark to a document
To find more information about options on each tab screen, point to an
option and click the right mouse button to display the
box. Click
option.
What’s This? to view more information about the selected
50
.
What’s This? dialog
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plain paper
preparing to print
1.
Raise the top of the paper tray.
2.
Slide out both paper guides.
3.
Do one of the following:
•For executive, A4, and B5 sized paper, place the paper in the tray.
•For legal-sized paper, pull out the paper length guide, then place the
paper in the tray.
4.
Slide the paper guides snugly against the paper.
5.
Lower the top of the paper tray, then pull out the paper tray extension.
1. executive, A4, and B5 paper sizes
2. legal-sized paper
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printing on plain paper
1.
Open the Printer Properties dialog box, then select the following setting:
tab setting
Setup • Paper Type: Automatic, or Plain Paper
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
.
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envelopes
Print a single envelope using the envelope slot, or print multiple envelopes
using the paper tray.
printing guidelines
• Avoid using envelopes that have clasps or windows.
• Avoid using envelopes that are shiny or embossed, envelopes with
thick, irregular, or curled edges, or envelopes that are wrinkled, torn,
or otherwise damaged.
• Align the envelope edges before inserting them in the paper tray.
preparing to print a single envelope
1.
Place the envelope—with the flap side on the left and facing up—into the
single envelope slot.
2.
Push the envelope forward until it stops.
1. flap
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preparing to print multiple envelopes
1.
Raise the top of the tray.
2.
Slide out both paper guides and remove all paper from the tray.
3.
Place no more than 15 envelopes—with the flap side on the left and
facing up—in the tray.
4.
Push the envelopes forward until they stop.
5.
Slide the paper guides snugly against the edges of the envelopes.
6.
Lower the top of the tray, then pull out the paper tray extension.
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printing the envelopes
If your software program includes an envelope-printing feature, follow the
instructions provided with the software program.
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper Type: Automatic or Plain Paper
• Paper Size: Appropriate envelope size
• Orientation: Appropriate envelope orientation
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
.
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transparencies
printing guidelines
For best results use hp premium plus transparency film.
preparing to print
1.
Raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Fan the edges of the transparency sheets to separate them, then align the
edges.
4.
Place no more than 30 transparency sheets in the tray with the rough
side down and the adhesive strip toward the printer.
5.
Carefully push the transparencies forward until they stop so that none of
the adhesive strips catch on one another.
6.
Slide the paper guides snugly against the transparency sheets.
7.
Lower the top of the paper tray, then pull out the paper tray extension.
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printing transparencies
1.
Open the Printer Properties dialog box, then select the following setting:
tab setting
Setup • Paper Type: Automatic, or appropriate transparency film
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
The printer may wait for transparencies to dry before releasing them to the
top of the tray.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
.
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labels
printing guidelines
• Use only paper labels that are designed specifically for inkjet printers.
• Use only full sheets of labels.
• Verify that the labels are not sticky, wrinkled, or pulling away from the
protective backing.
• Do not use plastic or clear labels. The ink will not dry on these labels.
preparing to print
1.
Raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Fan the edges of the label sheets to separate them, then align the label
edges.
4.
Load no more than 30 label sheets—label side down—in the tray.
5.
Slide the paper guides snugly against the sheets.
6.
Lower the top of the paper tray, then pull out the paper tray extension.
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printing labels
If your software program includes a label-printing feature, follow the
instructions provided with the software program.
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper Type: Automatic, or the appropriate paper type
• Paper Size: Choose A4 or Letter (8.5 x 11 in)
• Orientation: Appropriate orientation
Features • Two-Sided Printing: Unchecked
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
.
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index cards and other small media
printing guidelines
Use only cards and small media that meet the printer’s paper size
specifications. For the printer’s paper size specifications, see size
specifications.
preparing to print a single index card and other small media
1.
Place the card into the single envelope slot.
2.
Push the card forward until it stops.
preparing to print multiple index cards and other small media
1.
Pull out the paper tray, then raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Align the card edges.
4.
Place no more than 60 cards in the tray.
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5.
Push the cards forward until they stop.
6.
Slide the paper length guide all the way in, then slide the fine length
guide snugly against the media.
1. fine paper length guide
7.
Slide the paper width guide snugly against the media.
8.
Lower the top of the paper tray, insert the paper tray into the printer, then
pull out the paper tray extension.
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printing index cards and other small media
If your software program includes a card-printing feature, follow the
instructions provided by the software program.
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper Type: Automatic or Plain Paper
• Paper Size: Appropriate card size
• Orientation: Appropriate orientation
Features • Two-Sided Printing: Unchecked for cards smaller than
5in. × 8 in.
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
If an out of paper message appears, verify the cards are positioned properly
in the paper tray.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
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photographs
printing guidelines
• The photo must be in an electronic format (digital) before it can be
printed. Take a digital picture, scan a photo, or have your local
camera shop provide an electronic file of the photo.
• Use PhotoREt for most photo paper printing.
•Use hp premium plus photo paper or hp premium photo paper for best
results.
preparing to print
1.
Raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Fan the edges of the photo paper to separate them, then align the photo
paper edges.
4.
Place no more than 20 sheets of photo paper—printable side down—in
the tray.
5.
Slide the paper guides snugly against the edges of the photo paper.
6.
Lower the top of the paper tray, then pull out the paper tray extension.
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printing photographs
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper Type: Automatic or the appropriate photo paper
type
• Photo Paper Printing:
- PhotoREt for best print speed and quality, or
- 2400 x 1200 dpi for source images greater than 600
dpi (requires 400 MB or more hard disk space and
takes longer to print)
• Paper Size: Appropriate paper size
Features • Two-Sided Printing: Unchecked
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
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greeting cards
printing guidelines
Unfold pre-folded cards before placing them in the paper tray.
preparing to print
1.
Pull out the paper tray, then raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Fan the edges of the greeting cards to separate them.
4.
Align the edges of the cards, then place no more than 5 cards in the
tray.
5.
Push the cards forward until they stop.
6.
Slide the paper width guide snugly against the edges of the cards.
7.
Slide the paper length guide all the way in, then slide the fine length
guide snugly against the cards.
1. fine paper length guide
8.
Lower the top of the paper tray, insert the paper tray into the printer, then
pull out the paper tray extension.
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printing greeting cards
If your software program includes a greeting card-printing feature, follow the
instructions provided with the software program.
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper Type: Automatic, or appropriate greeting card
paper
• Paper Size: Appropriate paper size
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
If an out of paper message appears, verify that the greeting cards are
positioned properly in the paper tray.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
.
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posters
preparing to print
1.
Raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Fan the edges of the sheets to separate them, then align the edges.
4.
Place the paper in the tray.
5.
Slide the paper guides snugly against the paper.
6.
Lower the top of the paper tray, then pull out the paper tray extension.
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printing posters
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper Type: Automatic or Plain Paper
• Paper Size: Appropriate size
• Orientation: Appropriate orientation
Features • Poster Printing: Select this option, then select 2x2, 3x3,
or 4x4
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
4.
After the poster has printed, trim the edges on the sheets then tape the
sheets together.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
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banners
printing guidelines
• See the printer Release Notes for specific printing information.
•Use hp banner paper for best results.
preparing to print
1.
Raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Select up to 20 sheets of banner paper. Remove and discard any
perforated strips.
4.
Place the banner paper in the paper tray with the unattached edge of
the paper facing the printer.
5.
Slide the paper guides snugly against the paper.
6.
Lower the top of the paper tray, then pull out the paper tray extension.
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printing banners
If your software program includes a banner-printing feature, follow the
instructions provided with the software program.
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper Type: hp banner paper or other banner paper
• Print Quality: Normal
• Paper Size: Banner [A4 (210 x 297 mm)] or Banner [Letter
(8.5 x 11 in.)]
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
.
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iron-on transfers
printing guidelines
• When printing a document with a mirror-image, the text and pictures
are horizontally reversed from what appears on the computer screen.
•Use hp iron-on t-shirt transfer paper for best results.
preparing to print
1.
Raise the top of the paper tray.
2.
Slide out both paper guides, then remove all paper from the tray.
3.
Fan the edges of the iron-on transfer paper to separate them, then align
the edges.
4.
Place the iron-on transfer paper in the tray with the printable side down.
5.
Slide the paper guides snugly against the transfer paper.
6.
Lower the top of the paper tray, then pull out the paper tray extension.
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printing iron-on transfers
If your software program includes an iron-on transfer-printing feature, follow
the instructions provided with the software program.
1.
Open the Printer Properties dialog box, then select the following settings:
tab setting
Setup • Paper type: Automatic or hp iron-on t-shirt transfers
• Print Quality: Normal or Best
• Paper Size: A4 (210 x 297 mm) or Letter (8.5 x 11 in.)
• Orientation: Mirror Image
2.
Select any other desired print settings.
3.
After you have selected the print settings, click OK.
For basic printing instructions, see printing a document
.
If you encounter a problem while printing, see troubleshooting
.
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infrared printing
For more information on infrared printing visit HP’s website at:
www.hp.com/support/cp1160
infrared printing with a laptop or notebook computer
setting up a laptop or notebook in Windows 98 and Me
If the operating system you are using is Windows 98 or Me, the computer’s
BIOS settings may need to be reconfigured for infrared printing. Use one of
the following methods to locate instructions for configuring the laptop or
notebook:
• See the instructions that came with the laptop or notebook.
• Log onto the laptop manufacturer’s Website or contact its customer
support.
• Log onto the Infrared Data Association (IrDA) website at:
http://www.irda.org
1.
Click Start > Settings > Control Panel.
The Control Panel screen appears.
.
2.
Do one of the following:
•Double-click the Infrared icon.
•Click the Infrared icon at the end of the taskbar if it is displayed.
3.
Select the Options tab.
4.
Select the Enable infrared communications box.
5.
Click OK.
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selecting the port in Windows 98 or Me
1.
Click Start > Settings > Printers to open the Printers window.
2.
Right-click hp cp1160 to view the shortcut menu.
3.
Select Properties.
4.
Select the Details tab.
5.
Select IR Local Port in the Print to the following port box.
6.
Click OK.
printing in Windows 98 or Me
1.
Locate the infrared lens on the laptop or notebook.
See the operating manual that came with the computer for the location
of the infrared lens.
2.
Align the computer’s infrared lens with the printer’s infrared lens.
The computer should be positioned no more than one meter (three feet)
from the printer and within a 30-degree total angle from the printer’s
infrared lens.
3.
Remove any obstacles between the two devices.
4.
Send a file to print following normal print procedures.
The infrared icon appears on the LCD panel.
If the laptop or notebook is moved out of the printer’s infrared lens range
at any time during the printing process, the infrared icon disappears,
and the printer stops printing. Realign the devices within 3-30 seconds,
and the print job will resume.
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selecting the port in Windows 2000
1.
Click Start > Settings > Printers to open the Printers window.
2.
Right-click hp cp1160 to view the shortcut menu.
3.
Select Properties.
4.
Select the Ports tab.
5.
Select IR Local Port in the Print to the following port box.
6.
Click OK.
printing in Windows 2000
1.
Locate the infrared lens on the laptop or notebook.
See the operating manual the came with your computer for the location
of the infrared lens.
2.
Align the computer’s infrared lens with the printer’s infrared lens.
The computer should be positioned no more than one meter (three feet)
from the printer and within a 30-degree total angle from the printer’s
infrared lens.
3.
Remove any obstacles between the two devices.
4.
Send a file to print following normal print procedures.
The infrared icon appears on the LCD panel.
If the laptop or notebook is moved out of the printer’s infrared lens range
at any time during the printing process, the infrared icon disappears,
and the printer stops printing. Realign the devices within 3-30 seconds,
and the print job will resume.
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displaying the infrared icon on the taskbar
The infrared icon appears on the taskbar after you configure your laptop or
notebook for infrared printing. If the icon does not appear, follow these
instructions to activate it:
1.
Click Start > Settings > Control Panel.
2.
Double-click the Infrared icon.
The Infrared Monitor dialog box appears.
3.
Select the Preferences tab.
4.
Click the Display the Infrared Monitor icon on the taskbar box.
5.
Click OK.
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infrared printing with a Palm device
1.
Locate the infrared lens on the Palm device.
2.
Align the Palm device’s infrared lens with the printer’s infrared lens.
The Palm device should be positioned no more than one meter (three
feet) from the printer and within a 30-degree total angle from the
printer’s infrared lens.
3.
Remove any obstacles between the Palm device and printer.
4.
Do one of the following:
•Use the Beam command to print a single calendar appointment, one
or more business cards, to-do list items, or memos.
•Use the Print command to send one or more items such as calendar
appointments, email messages, phone lists, or to-do lists to the printer.
The infrared light projects a solid beam on the printer during the
information transfer process. When the information transfer is complete,
the light turns off.
Printing, rather than beaming, requires a printing program which
enhances the appearance of your printed information. Follow the
specific procedures provided with the printing program when printing.
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infrared printing with a Windows CE device
1.
Locate the infrared lens on the Windows CE device.
See the device’s operating manual for the location of the infrared lens.
2.
Align the infrared lens on the Windows CE device with the printer’s
infrared lens.
The Windows CE device should be positioned no more than one meter
(three feet) from the printer and within a 30-degree total angle from the
printer’s infrared lens.
3.
Remove any obstacles between the CE device and the printer.
4.
Open the file you want to print.
5.
Open the Printer Properties dialog box.
6.
Choose PCL inkjet in the Printer box.
7.
Select IRDA in the Port box.
8.
Click OK.
The infrared icon projects a solid beam on the printer during the
information transfer process. When information transfer is complete, the
icon disappears.
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maintenance
• replacing ink cartridges
• replacement alternatives
• maintaining ink cartridges
• ink cartridge selection numbers
• repla
• cleaning printheads
• printhead selection numbers
• maintaining the printer body
• toolbox
cing printheads
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repla
cing ink cartridges
LCD panel messages
When it is time to replace an ink cartridge, one of the following messages
appears on the LCD panel (ink levels may vary):
For ink cartridge replacement alternatives, see replacement alternatives
For information on HP’s ink cartridge recycling program, see hp inkjet
product recovery program.
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selection numbers
When replacing ink cartridges and printheads, purchase ink
cartridges and printheads with selection no. 14.
For more information, see ink
Caution!
a printhead only when a replacement is available. If an ink cartridge
or a printhead is removed without being replaced:
• Close the print carriage and the printer doors.
• Replace the ink cartridge or printhead within 24 hours.
•Never remove an ink cartridge
To avoid damaging the printer, remove an ink cartridge or
cartridge selection numbers.
and
a printhead at the same time.
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replacing an ink cartridge
To replace an ink cartridge:
1.
Verify that the top of the paper tray is down.
2.
Verify that the printer is turned on.
3.
Open the printer’s front door.
The carriage moves to the center of the printer.
4.
Press the Release button on the ink cartridge to be replaced, lift the ink
cartridge out of the carriage, then discard it.
1. paper tray (in down position)
2. open front door
3. press release button
4. lift out cartridge
Warning!
reach of children.
Keep both new and used ink cartridges out of the
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5.
Remove the replacement ink cartridge from its packaging, then carefully
pull the tab to remove the foil seal from the bottom of the cartridge.
Caution!
around the ink wells. Touching these parts may adversely affect the
performance of the ink cartridge.
Do not touch the ink cartridge copper contacts or the surfaces
1. black cartridge
2. color cartridge
3. foil seal–remove only the foil seal
4. copper contacts–do not touch or remove the copper contacts
ink removal
Follow these guidelines if you get ink on the following:
Skin
: Wash with a gritty soap.
White fabric
Color fabric
Warm or hot water may set the ink color into the fabric.
: Wash with chlorine bleach and
: Wash with sudsy ammonia and
83
cold
cold
water.
water.
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6.
Insert the ink cartridge firmly into the print carriage, then press it down
until it snaps into place.
7.
Close the front door.
If the LCD panel continues to show a problem with the ink cartridge, remove
the cartridge from the printer, then reinstall it. Also verify the correct selection
number.
If you continue to have a problem, see contacting hp services and support
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replacement alternatives
hp supplies
To get the best performance from your printer, HP recommends using only
genuine HP supplies. For the correct selection numbers, see ink
selection numbers.
Caution! Damage that results from modifying or refilling HP ink
cartridges or the use of non-HP ink is specifically excluded from the
warranty coverage for the printer and printer supplies.
non-hp ink cartridges
The Ink Level Gauge may not work properly with a non-HP ink cartridge. If
you choose to print with a non-HP ink cartridge, you may not know when the
cartridge is running low or empty. Printing with an empty ink cartridge may
seriously damage the printheads.
Any damage resulting from the use of a non-HP ink cartridge is not the
responsibility of Hewlett-Packard.
refilled ink cartridges
cartridge
To install a refilled HP ink cartridge, you must override the Ink Level Gauge.
See the caution statement in overriding the ink level gauge
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overriding the ink level gauge
Overriding the Ink Level Gauge disables the printer’s ink level tracking
feature.
Caution! If you use the override sequence described below, you will
disable the Ink Level Gauge for your ink cartridge. If you choose to
continue printing with an ink cartridge that has had its Ink Level
Gauge disabled, you may not know when the cartridge is running
low or empty. Printing with an empty cartridge may seriously
damage your printheads. Damage that results from continued use of
an ink cartridge with a disabled Ink Level Gauge is not the
responsibility of HP. Damage that results from the use of non-HP ink
is not the responsibility of HP.
The Ink Level Gauge automatically resets when a different ink cartridge is
installed in the printer.
Overriding the Ink Level Gauge does not affect ink cartridge expiration
dates. The printer cannot use an expired ink cartridge.
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Follow these steps to override the Ink Level Gauge:
if you installed a black ink cartridge
1.
Press and hold down the Power button.
2.
While holding down the Power button:
•Press the Cancel button twelve times
•Press the Resume button once.
3.
Release the Power button.
if you installed a tri-color ink cartridge
1.
Press and hold down the Power button.
2.
While holding down the Power button:
•Press the Cancel button twelve times.
•Press the Resume button three times.
3.
Release the Power button.
Always install an ink cartridge before performing an Ink Level Gauge
override.
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maintaining ink cartridges
The following tips will help maintain HP ink cartridges and ensure consistent
print quality:
• Keep all ink cartridges in the original sealed packages until they are
needed. Ink cartridges should be stored at room temperature
(60–78 degrees F or 15.6–26.6 degrees C).
• If the protective tape has been removed from the ink cartridge, do not
attempt to reattach it. Reattaching the tape may damage the ink
cartridge. Place the cartridge in an airtight, plastic container.
• Once ink cartridges are installed in the print carriage, do not remove
them.
Caution!
unplug the printer until printing is complete, the print carriage returns to
the home position on the right side of the printer, and the printer has
been turned off. Ink cartridges dry out if not stored in the home position.
Always use the Power button to turn off the printer. Do not
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expired ink cartridges
To protect against deteriorated print quality and damage to your printer, the
printer monitors the age of the ink cartridges. When a cartridge has reached
its expiration date, the cartridge stops working and the printer ceases to
operate until the cartridge is replaced. If installed prior to the “Must Install
Before” date (see the back of the ink cartridge packaging) hp no. 14 ink
cartridges will expire 18 months after installed in the printer. If installed after
the “Must Install Before” date, the cartridges will expire in less than 18
months. The expiration period is the maximum time in which an ink cartridge
can be used, it is not a warranty period.
It is recommended that you do not stockpile ink cartridges.
To see the expiration date for an installed ink cartridge, print a diagnostic
page.
Caution!
a printhead only when a replacement is available. If an ink cartridge
or a printhead is removed without being replaced:
• Close the print carriage and the printer doors.
• Replace the ink cartridge or printhead within 24 hours.
•Never remove an ink cartridge
To avoid damaging the printer, remove an ink cartridge or
and
a printhead at the same time.
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ink
cartridge selection numbers
When replacing ink cartridges and printheads, purchase ink
cartridges and printheads with selection no. 14.
selection
no.
14 Black C5011A hp 14 black ink
14 Tri-color C5010A hp 14 tri-color ink
selection
color
product
number
product name
cartridge
cartridge
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repla
cing printheads
LCD panel messages
When a printhead fails, one of the following messages appears on the LCD
panel (ink levels may vary):
The printer will continue to print; however the failed printhead may affect
print quality and speed. If several printheads fail, the printer may stop
printing.
If you notice poor print quality, but a printhead icon is not flashing, print a
Diagnostic Page to gauge printhead performance.
For instructions on printing a Diagnostic Page, see diagnostic page.
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selection numbers
When replacing ink cartridges and printheads, purchase ink cartridges
and printheads with selection no. 14.
For more information, see pr
Caution!
a printhead only when a replacement is available. If an ink cartridge
or a printhead is removed without being replaced:
• Close the print carriage and the printer doors.
• Replace the ink cartridge or printhead within 24 hours.
•Never remove an ink cartridge and a printhead at the same time.
To avoid damaging the printer, remove an ink cartridge or
inthead selection numbers.
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