HP cp1160 User Manual

user’s guide
hp color inkjet printer cp1160
user’s guide
hp color inkjet printer cp1160

table of contents

notices and acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
terms and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
using the onscreen user’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
your hp color inkjet printer cp1160 . . . . . . . . . . . . . . . . . . . . . . . . 2
printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
infrared lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ink delivery system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
automatic paper-type sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
automatic two-sided printing module (duplexer) . . . . . . . . . . . . . . . 22
connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
printer properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
changing default printer properties. . . . . . . . . . . . . . . . . . . . . . . . 37
printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
two-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
using the automatic paper-type sensor . . . . . . . . . . . . . . . . . . . . . 48
watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
plain paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
index cards and other small media . . . . . . . . . . . . . . . . . . . . . . . 60
photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
iron-on transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
infrared printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
replacing ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
replacement alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
maintaining ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
ink cartridge selection numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 90
replacing printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
cleaning printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
printhead selection numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
maintaining the printer body . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
LCD panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
printer diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
diagnostic page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
printer is not printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
problems with printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
printer is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
two-sided printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
infrared printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
printer hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
hp services and support . . . . . . . . . . . . . . . . . . . . . . . 162
contacting hp services and support . . . . . . . . . . . . . . . . . . . . . . 163
hp printer and software limited warranty statement . . . . . . . . . . . 172
hp inkjet printhead and ink cartridge product warranty information 176
supplies and accessories. . . . . . . . . . . . . . . . . . . . . . . 178
supply and accessory part numbers . . . . . . . . . . . . . . . . . . . . . . 179
paper and media part numbers . . . . . . . . . . . . . . . . . . . . . . . . . 181
how to order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
automatic two-sided printing module specifications . . . . . . . . . . . 191
infrared printing specifications . . . . . . . . . . . . . . . . . . . . . . . . . 193
minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
environmental statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

notices and acknowledgments

hewlett-packard company notices

The information contained in this document is subject to change without notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.

acknowledgments

Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Pentium is a U.S. registered trademark of Intel Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Palm, Palm III, Palm V, and Palm VII are trademarks of Palm, Inc.
Copyright 2001 Hewlett-Packard Company
iv

terms and conventions

The following terms and word conventions are used in the onscreen User’s Guide.

terms

The hp color inkjet printer cp1160 is referred to as hp cp1160 or printer.

symbols

The > symbol guides you through a series of software steps. For example:
Click File > Print > Setup, then select Properties.

cautions and warnings

A Caution indicates possible damage to the printer or to other equipment. For example:
Caution!
Touching these parts will result in clogs, ink failure, and bad electrical connections.
A Warning indicates possible harm to yourself or to others. For example:
Do not touch the printhead ink nozzles or copper contacts.
Warning!
Keep ink cartridges out of the reach of children.
v

icons

A Note icon indicates that additional information is provided. For example:
For best results use HP products.
A Mouse icon indicates that additional information is available through the What’s This? help feature.
To find more information about options on each tab screen, point to an option and click the right mouse button to display the box. Click option.
What’s This? to view more information about the selected
What’s This? dialog
vi

using the onscreen user’s guide

This onscreen User’s Guide is viewed through Adobe Acrobat Reader 4.0.
 
1. View Buttons: Click these buttons to change page views:
View the page in actual size Fit the page in the window. Fit the page width in the window.
2. Zoom: Use to zoom in on a page.
3. Bookmarks: Click a bookmark to view a topic.
4. Navigation Buttons: Click these buttons to navigate:
Go to the first page of the document. Go back one page. Go forward one page. Go to the last page of the document. Go to the previous view. Go to the next view.
vii

getting started

your hp color inkjet printer cp1160
printer features
LCD panel
buttons and lights
infrared lens
paper tray
ink delivery system
automatic paper-type sensor
automatic two-sided printing module (duplexer)
connectivity
1

your hp color inkjet printer cp1160

Congratulations! You have purchased an hp color inkjet printer cp1160 which is equipped with features designed to make the printer easy to use and the output look outstanding:
• Print speeds of up to 17 pages per minute for black text in draft mode and 8 pages per minute in normal mode
• Automatic two-sided printing
• An LCD panel for monitoring the printer’s status
• An easy-access front door for replacing ink cartridges
• Greater flexibility in connectivity using a USB cable, a parallel cable, or an optional LIO Ethernet module for easy network setup
• Better print quality using the Automatic Paper-Type Sensor
• Optional 250-sheet plain paper tray
HP printers are designed to help you get the best results for your printing needs. Read about these and other features in the following sections.
During the initial start up of this printer, the ink is automatically filled into the printer's ink distribution system. This operation typically takes nine to ten minutes to complete. The user will notice movement of the printing mechanism and may notice an odor during this operation. These are not indications that the printer is malfunctioning. This operation occurs only upon initial start up of the printer, and not during subsequent use or startups.
2

printer features

The printer has several features designed to make it easy to use. To learn about a feature, click the name of the feature below:

1. LCD panel

2. b
uttons and lights

3. infrared lens

4. paper tray

5. ink delivery system

6. automatic paper type sensor

3

7. automatic two-sided printing module (duplexer)

8. connectivity

4

LCD panel

The LCD panel displays icons to show the printer’s status.
Each icon represents one of the following:
An operating condition of the printer (such as an error)
A physical part of the printer (such as the paper tray)
By combining these types of icons, the LCD panel shows the printer’s status.
5

operating condition icons

The LCD panel displays icons that show the printer’s operating condition.
The printer needs attention. Other icons on the LCD panel flash when the alert icon appears to indicate that attention is needed.
The printer is busy. It may be receiving data. This icon represents a normal operating condition.
The printer is printing a two-sided document.
The printer is printing a banner.
The printer has established an infrared link with another device.
The printer has encountered a communication problem either with a direct connection to an individual computer or with a network.
6

ink cartridges

The LCD panel displays one icon for each ink cartridge.

1. black ink cartridge
2. tri-color ink cartridge
When replacing ink cartridges and printheads, purchase ink cartridges and printheads with selection no. 14.
For more information, see ink
cartridge selection numbers.
7
ink level gauge
The Ink Level Gauge shows you when one or both of the ink cartridges are functioning properly, very low on ink, or out of ink.
Full.
Hall full.
Very low on ink. Last portion of ink level flashes. Replace soon
.
ut of ink. Replace immediately.
O
8
expired ink
The LCD panel indicates when an ink cartridge will expire soon or is expired.
Will expire soon. Ink level may vary. Replace soon
xpired. Ink level may vary. Replace immediately.
E
For an explanation of ink expiration, see expired ink cartridges
To see instructions for replacing an ink cartridge, see repla
cing ink
cartridges.
.
.
9

printheads

The printhead icons appear when a printhead needs to be replaced. The printhead that needs to be replaced flashes.
For a description of the printheads, see printheads
1. cyan
2. black
3. magenta
4. yellow
.
When replacing ink cartridges and printheads, purchase ink cartridges and printheads with selection no. 14.
For more information, see pr
inthead selection numbers.
10

normal operation conditions

Under normal operating conditions, the LCD panel displays the printer and the ink cartridge icons (ink levels may vary).
When the printer is receiving data, the hourglass icon appears (ink levels may vary).

error messages

When the printer encounters an error, the alert icon appears and one or more icons flash to indicate the source of the error. In the example below, the top printer door has been left open for too long.
For more information on error messages, see LCD panel error messages
11
.

buttons and lights

The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer.
1. cancel button
2. resume button and light
3. power button and light

cancel button

Pressing this button cancels the current print job.

resume button and light

The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.
12

power button and light

The Power button turns the printer on and off. It may take a few seconds for the printer to turn on after pressing the Power button. The green light next to the Power button flashes when the printer is busy.
Caution!
the printer on and off. Using a power strip, surge protector, or a wall­mounted switch to turn the printer on and off may cause printer failure.
Always use the Power button on the front of the printer to turn
13

infrared lens

The printer has a special Infrared (Ir) lens. The Infrared lens allows printing from an infrared sending device such as a Palm device, laptop, or notebook computer.
For a full description of infrared printing, see infrared printing
.
14

paper tray

The printer comes with a 150-sheet capacity paper tray. The paper tray can be removed from the printer.
1. paper tray top
2. put paper here for printing
Additionally, the printer can also use an optional 250-sheet plain paper tray.
15

loading the paper tray

The paper tray holds paper or other media to be printed. The length and width guides adjust to the size of the media being used.
For ease of loading, the paper tray top raises. Lower the top when printing.
1. paper width guide
2. paper length guide
3. paper tray top up
To load a specific media type, see printing.
16

output

The printer deposits printed pages on top of the paper tray.
Pull the paper tray extension out to prevent the paper from falling off the tray. When the print job finishes, push the tray extension back into its storage slot.
1. printed pages are deposited here
2. paper tray extension
17

ink delivery system

The printer’s ink delivery system consists of these parts:
•Ink cartridges
•Printheads
•Print carriage

ink cartridges

Ink cartridges supply ink to the printer.

1. black ink cartridge
2. tri-color ink cartridge
For installation instructions, see replacing ink cartridges.
For storage instructions, see maintaining ink cartridges
18
.

printheads

The printer uses four printheads. The printheads apply ink to printable media.

1. cyan
2. black
3. magenta
4. yellow
For installation instructions, see replacing printheads.
Caution!
unless a printhead needs to be replaced. Opening the print carriage needlessly can damage the printheads.
After installing printheads, do not open the print carriage
19

print carriage

The print carriage is the main operating feature of the printer’s ink delivery system. It holds the two ink cartridges and the four printheads.
1. ink cartridges
2. printheads
Caution!
replaced or you are asked to by an HP support agent. Opening the print carriage needlessly can damage the printheads.
Do not open the print carriage unless a printhead needs to be
20
auto
The Automatic Paper-Type Sensor automatically determines the correct paper type and adjusts the print settings for most paper or media placed in the paper tray.
This feature, particularly when used with HP paper and media, provides better printing results.
When the Automatic Paper-Type Sensor is engaged, the printer scans the first page of a document with a blue optical sensor light to determine the best paper type setting. Once determined, the page is printed.
To see instructions for using the Automatic Paper-Type Sensor, see using the

automatic paper-type sensor.

matic paper-type sensor
21

automatic two-sided printing module (duplexer)

The Automatic Two-Sided Printing Module (duplexer) is a special hardware feature that enables the printer to automatically print on both sides of a page.

installing the duplexer

1.
Turn the latch counter-clockwise on the printer’s Rear Access Door and remove the door.
Do not discard the Rear Access Door. In order to print, the duplexer or the Rear Access Door must be attached to the printer.
22
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