HP ConvergedSystem 500 Administration, Operations, And Troubleshooting Manual
HPE ConvergedSystem 500
for SAP HANA Scale-up Configurations
Administration, Operations, and Troubleshooting
Guide
Abstract
This document describes the administration, operation, and troubleshooting of the HPE
ConvergedSystem 500 for SAP HANA Scale-up configurations.
Part Number: 774751-401
Published: December 2018
Edition: 10
©
Copyright 2016, 2018 Hewlett Packard Enterprise Development LP
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Contents
Introduction............................................................................................. 5
Maintenance and operations tasks and responsibilities...................14
CS500 Scale-up introduction........................................................................................................ 5
SAP HANA license statement.......................................................................................................6
CS500 Scale-up components....................................................................................................... 6
CS500 Scale-up components for 128GB to 1.5TB models................................................7
CS500 Scale-up components for 2TB to 4TB models....................................................... 8
CS500 Scale-up prerequisites...................................................................................................... 9
CS500 Scale-up networking....................................................................................................... 10
CS500 Scale-up storage.............................................................................................................12
Support........................................................................................................................................15
CS500 Scale-up tools................................................................................................................. 15
SAP HANA Studio............................................................................................................15
YaST.................................................................................................................................15
Secure terminal emulator and file copy............................................................................16
X windows server............................................................................................................. 16
IP addresses............................................................................................................................... 16
Managing licenses...................................................................................................................... 16
Encryption................................................................................................................................... 16
Managing users.......................................................................................................................... 18
Updates.......................................................................................................................................18
Power-on sequence.................................................................................................................... 18
Power off sequence.................................................................................................................... 18
Backups...................................................................................................................................... 19
HPE OneView and ConvergedSystem SAP HANA Appliances .................................................19
SAP HANA best practices...........................................................................................................19
Troubleshooting.................................................................................... 21
Common problem resolution.......................................................................................................21
Service notifications.................................................................................................................... 21
Safety considerations...........................................................................22
Important safety information ...................................................................................................... 22
Warnings and cautions.....................................................................................................22
Electrostatic discharge..................................................................................................... 23
Resources..............................................................................................24
References..................................................................................................................................24
Proactive Care....................................................................................... 25
Submitting a support case for an HPE CS500 SAP HANA solution........................................... 25
3
Support and other resources...............................................................27
Accessing Hewlett Packard Enterprise Support......................................................................... 27
Accessing updates......................................................................................................................27
Customer self repair....................................................................................................................28
Remote support.......................................................................................................................... 28
Warranty information...................................................................................................................28
Regulatory information................................................................................................................29
Documentation feedback............................................................................................................ 29
4
Introduction
CS500 Scale-up introduction
HPE ConvergedSystem 500 for SAP HANA Scale-up Configurations provides a highly available and
resilient HANA in-memory database. The Hewlett Packard Enterprise solution for the SAP HANA
configuration is a hardware and software solution that integrates SAP HANA with HPE ProLiant DL580
Gen9 enterprise servers. The ConvergedSystem 500 for SAP HANA Scale-up Configuration is available
in ten configuration sizes: 128GB, 256GB, 384GB, 512GB, 768GB, 1TB, 1.5TB, 2TB, 3TB and 4TB.
These solutions are optimally configured software and hardware appliances for your SAP application
environment.
These configurations, in an appliance delivery model, provide the following benefits:
• Fully vetted hardware and software infrastructure architected by Hewlett Packard Enterprise product
engineers to host HANA and certified by SAP.
• Assembled and tested as a unit before shipment to customer datacenters.
• Hewlett Packard Enterprise on-site installation and configuration.
• Each release is subject to a full suite of validation and verification tests.
• Redundant network pathways for resilient highly available access to components and data.
• Disk redundancy using mirroring or parity.
• Each size compute engine is a ProLiant DL580 Gen9 server with either two or four Intel E7-8880 v4 or
E7-8890 v4 processors. This is a total of 24 cores per socket for high performance computing and
memory ranging from 128GB to 4TB of RAM.
• Each 128GB, 256GB, 384GB, 512GB, 768GB, 1TB, and 1.5TB model can be optionally paired with a
D3700 one I/O controller enclosure with fifteen 1.8TB SAS disks and five SSD disks (SmartCache) for
maximum availability and performance.
• Each 2TB, 3TB and 4TB model is always paired with a D3700 one I/O controller enclosure with fifteen
1.8TB SAS disks and five 400GB SSD (SmartCache) for maximum availability and performance.
An in-memory database requires high performance storage for data and log storage to preserve the
integrity and availability of information across shutdown and fail-over scenarios. The ConvergedSystem
500 for SAP HANA single system relies on HPE SmartArray 12G internal SAS Controller for internal
storage for the smaller and medium configurations up to 1.5TB models. For higher configurations
SmartArray 12G internal SAS Controllers are used for internal and external storage in 2TB, 3TB and 4TB
models and HPE Networking controller cards to best meet this requirement.
The SAP HANA platform, running on SUSE/Red Hat Enterprise Linux, provides the basis to dramatically
increase the performance of your applications. Customers are adopting SAP HANA quickly because they
value the ability to aggregate and analyze data in real time. HANA compression, in-memory caching, and
connections to big data technologies provide key elements in the formula for faster response times.
HANA is a database and must be integrated into your environment and applications to be useful. The
purchase of a ConvergedSystem 500 for HANA includes the installation and startup of HANA. Loading
operational data and integration with your applications are additional to this effort. It is important for the
success of your HANA implementation to engage the Hewlett Packard Enterprise sales team to plan the
extract, transform, and loading of data into HANA and integration with your applications.
Introduction 5
SAP HANA license statement
This Hewlett Packard Enterprise solution contains an unlicensed copy of the SAP HANA software by SAP.
Each SAP product is subject to its respective SAP end-user license agreement.
You are not licensed to use the copy of the SAP HANA software contained in the Hewlett Packard
Enterprise solution until you have purchased, or have available for use, the appropriate license from SAP
or its authorized distributors.
Contact your SAP representative to obtain the applicable license rights to use the SAP software.
CS500 Scale-up components
This section provides an overview of the components used in the 128GB, 256GB, 384GB, 512GB,
768GB, 1TB, and 1.5TB configurations and the 2TB, 3TB, and 4TB configurations. The HPE Rack is
optional and provides space for multiple single node solutions. Figure 1 provides a view of the 128GB,
256GB, 384GB, 512GB, 768GB, 1TB, and 1.5TB configurations, and Figure 2 provides a view of the 2TB,
3TB, and 4TB configurations.
Figure 1 - 128GB, 256GB, 384GB, 512GB, 768GB, 1TB, and 1.5TB configurations view
Component Description
1 4 x 1.8TB 12G SAS 10K HDD - HANA DATA
2 3 x 400GB 12G SSD - SmartCache
3 3 x 1.8TB 12G SAS 10K HDD - OS and HANA
4 *
Figure 2 - 2TB, 3TB, and 4TB configurations view
6 Introduction
LOG
Optional - D3700 - 12 x 1.8TB 12G SAS 10K HDD
(HANA DATA)
- 3 x 1.8TB 12G SAS 10K HDD (HANA LOG)
- 5 x 400GB 12G SSD (SmartCache)
Component Description
1 D3700 - 12 x 1.8TB 12G HDD (HANA DATA)
2 D3700 - 3 x 1.8TB 12G HDD – (HANA LOG)
3 D3700 - 5 x 400GB 12G SSD (SmartCache)
4 2 x 1.8TB 12G HDD – OS (Internal Storage)
CS500 Scale-up components for 128GB to 1.5TB models
The following is a list of software, Server Block, and Internal Storage Block components for 128GB,
256GB, 384GB, 512GB, 768GB, 1TB, and 1.5TB models. Each configuration occupies 4U of rack space.
Software
• SLES 12 SP1 for SAP HANA/RHEL 7.2
• SAP HANA Enterprise SPS12
• HPE Insight and Systems Insight Management Agents
Server Block
• One HPE ProLiant DL580 Gen9 E7-8880 v4 (2.1GHz)/E7-8890 v4 (2.2 GHz) with two or four
processors
• 128GB, 256GB, 384GB, 512GB, 768GB, 1TB, and 1.5TB of RAM
• 1x SmartArray P431/4G FBWC 12GB 2Port Ext SAS Controller (optional)
• 1x 4-Port 1GbE LAN (ALOM)
• 1x 4-Port 1GbE LAN PCI-e
• 2x Dual port 10/40 GbE LAN (HPE Infiniband FDR/Ethernet 10 Gb/40Gb 2-port 544-QSFP Adapter)
• HP Ethernet 10GbE 2P 561T Adptr/ copper
• HP Ethernet 10GbE 2P 560SFP+ Adptr / fiber
Introduction 7
NOTE: Instead of using HPE Infiniband FDR/Ethernet 10Gb/40Gb cards, the customer can choose to
replace the cards with 10GigE fiber cards, or 10GigE copper cards.
Internal Storage Block
• 3 x 1.8TB 12G SAS 10K HDD (OS and LOG)
• 4 x 1.8TB 12G SAS 10K HDD (Hana data)
• 3 x 400GB 12G SSD (SmartCache)
External Storage Block (Optional)
• For 128GB or 256GB or 384GB configurations
32GB DIMM: 4x or 8x or 12x 4R x 4 PC4 DDR4
• For 512 GB or 768GB, 1TB, or 1.5TB configurations
32GB DIMM: 16x or 24x or 32x or 48x 4R x 4 PC4 DDR4
64GB DIMM: 16x or 24x 4R x 4 PC4 DDR4 (only 1TB and 1.5TB supported)
CS500 Scale-up components for 2TB to 4TB models
The following is a list of software, Server Block, and Internal Storage Block components for 2TB, 3TB and
4TB models. Each configuration occupies 6U of rack space.
Software
• SLES 12 SP1 for SAP HANA/RHEL 7.2 with SAP HANA
• SAP HANA Enterprise SPS12
• HPE Insight and Systems Insight Management Agents
Server Block
• One HPE ProLiant DL580 Gen9 E7-8880 v4 (2.1GHz)/E7-8890 v4 (2.2GHz) with four processors
• 2TB, 3TB and 4TB of RAM
• 1x SmartArray P830i/4G FBWC 12G 2Port SAS/SATA RAID Controller
• 1x SmartArray P431/4G FBWC 12G 2P Ext SAS Controller
• 1x 4-Port 1GbE LAN PCI-e
• 1x 4-Port 1GbE LAN (ALOM)
• 4x Dual Port 10/40 GbE LAN (HPE InfiniBand FDR/Ethernet 10GB/40GB 2-port 544-QSFP Adapter)
• HP Ethernet 10Gb 2P 561T Adptr/ copper
• HP Ethernet 10Gb 2P 560SFP+ Adptr / fiber
NOTE: Instead of using HPE Infiniband FDR/Ethernet 10Gb/40Gb cards, the customer can choose to
replace the cards with 10GigE fiber cards, or 10GigE copper cards.
8 Introduction
Internal Storage Block
2x 1.8TB SAS 10K HDD (OS)
External Storage Block
• D3700 with 12 x 1.8TB 12G SAS 10K HDD (HANA data)
• D3700 with 3 x 1.8TB 12G SAS 10K HDD (HANA log)
• 5 x 400GB 12G SSD (SmartCache)
DIMM
• For 2TB configurations
32GB DIMM: 64x 4R x 4 PC4 DDR4 (or)
64GB DIMM: 32x 4R x 4 PC4 DDR4
• For 3TB configurations
32GB DIMM: 96x 4R x 4 PC4 DDR4 (or)
64GB DIMM: 48x 4R x 4 PC4 DDR4
• For 4TB configurations
64GB DIMM: 64x 4R x 4 PC4 DDR4
CS500 Scale-up prerequisites
Before deploying and configuring SAP HANA it is assumed that the ConvergedSystem 500 for SAP
HANA Single System Scale-up has been installed by Hewlett Packard Enterprise service teams and
connected to your network. It is also assumed that you know the operational components pieces, their
location, how to address them, how to login.
The following information is required for deployment and configuration:
• Management system IP address and log in information
• HANA Studio log in information
• Root password
• HANA system administrator user ID
• HANA administration password
• SSL keystore password
• Database user System password
• Keyboard layout
• VLAN ID (optional)
• IP Addresses
• Subnet mask
• Gateway address
Introduction 9
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