HP Compaq Evo n800c, Compaq Presario 2800AP, Compaq Presario 2800AU, Compaq Presario 2800CA, Compaq Presario 2800EA Getting Started Guide

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HP Compaq Evo n800c, Compaq Presario 2800AP, Compaq Presario 2800AU, Compaq Presario 2800CA, Compaq Presario 2800EA, Compaq Presario 2800SC, Compaq Presario 2800TC, Compaq Presario 2800US, Compaq Presario 2801AP, Compaq Presario 2801EA, Compaq Presario 2801SC, Compaq Presario 2801TC, Compaq Presario 2802AP, Compaq Presario 2802EA, Compaq Presario 2802SC, Compaq Presario 2802TC, Compaq Presario 2803TC, Compaq Presario 2804SC, Compaq Presario 2804TC, Compaq Presario 2805AP, Compaq Presario 2805AU, Compaq Presario 2805EA, Compaq Presario 2805TC, Compaq Presario 2806AP, Compaq Presario 2805US, Compaq Presario 2806AP1, Compaq Presario 2806EA, Compaq Presario 2806SC, Compaq Presario 2807AP, Compaq Presario 2807AP1, Compaq Presario 2808AP1, Compaq Presario 2808EA, Compaq Presario 2809AP, Compaq Presario 2809FR, Compaq Presario 2810AP, Compaq Presario 2810AP1, Compaq Presario 2810AU, Compaq Presario 2810CA, Compaq Presario 2810EA, Compaq Presario 2810LA, Compaq Presario 2810SC, Compaq Presario 2810TC, Compaq Presario 2811AP, Compaq Presario 2811AP1, Compaq Presario 2811EA, Compaq Presario 2811SW, Compaq Presario 2812AP, Compaq Presario 2812AP1, Compaq Presario 2812SP, Compaq Presario 2812TC, Compaq Presario 2812AU, Compaq Presario 2813AP1, Compaq Presario 2813TC, Compaq Presario 2814AP, Compaq Presario 2814AU, Compaq Presario 2815AP, Compaq Presario 2815AU, Compaq Presario 2815EA, Compaq Presario 2815LA, Compaq Presario 2815SP, Compaq Presario 2815TC, Compaq Presario 2816EA, Compaq Presario 2816KR, Compaq Presario 2816TC, Compaq Presario 2817AP, Compaq Presario 2817AR, Compaq Presario 2817EA, Compaq Presario 2817KR, Compaq Presario 2817TC, Compaq Presario 2818AP, Compaq Presario 2818FR, Compaq Presario 2818KR, Compaq Presario 2818TC, Compaq Presario 2819AP, Compaq Presario 2819TC, Compaq Presario 2820AP, Compaq Presario 2820AU, Compaq Presario 2820EA, Compaq Presario 2820SC, Compaq Presario 2820TC, Compaq Presario 2821AP, Compaq Presario 2821AU, Compaq Presario 2821DE, Compaq Presario 2821EA, Compaq Presario 2821SC, Compaq Presario 2821TC, Compaq Presario 2822AP, Compaq Presario 2822EA, Compaq Presario 2822TC, Compaq Presario 2823AP, Compaq Presario 2823AU, Compaq Presario 2823TC, Compaq Presario 2824AP, Compaq Presario 2824TC, Compaq Presario 2825AP, Compaq Presario 2825EA, Compaq Presario 2825TC, Compaq Presario 2826AP, Compaq Presario 2826EA, Compaq Presario 2826TC, Compaq Presario 2827AP, Compaq Presario 2827TC, Compaq Presario 2828AP, Compaq Presario 2828TC, Compaq Presario 2829AP, Compaq Presario 2829TC, Compaq Presario 2830AP, Compaq Presario 2830AU, Compaq Presario 2830EA, Compaq Presario 2830SC, Compaq Presario 2830TC, Compaq Presario 2831AP, Compaq Presario 2831SC, Compaq Presario 2831TC, Compaq Presario 2832AP, Compaq Presario 2832SC, Compaq Presario 2832TC, Compaq Presario 2833TC, Compaq Presario 2834TC, Compaq Presario 2835AP, Compaq Presario 2835EA, Compaq Presario 2836AP, Compaq Presario 2836TC, Compaq Presario 2837AP, Compaq Presario 2837EA, Compaq Presario 2837TC, Compaq Presario 2838AP, Compaq Presario 2838TC, Compaq Presario 2839AP, Compaq Presario 2839TC, Compaq Presario 2840AP, Compaq Presario 2840TC, Compaq Presario 2841AP, Compaq Presario 2842AP, Compaq Presario 2843AP, Compaq Presario 2844AP, Compaq Presario 2845AP, Compaq Presario 2846AP, Compaq Presario 2850AP, Compaq Presario 2851AP, Compaq Presario 2852AP, Compaq Presario 2853AP, Compaq Presario 2854AP, Compaq Presario 2855AP, Compaq Presario 2856AP, Compaq Presario 2858AP, Compaq Presario 2859AP, Compaq Presario 2860AP, Compaq Presario 2861AP, Compaq Presario 2862AP, Compaq Presario 2863AP, Compaq Presario 2864AP, Compaq Presario 2865AP, Compaq Presario 2866AP, Compaq Presario 2867AP, Compaq Presario 2868AP, Compaq Presario 2869AP, Compaq Presario 2870AP, Compaq Presario 2871AP, Compaq Presario 2872AP, Compaq Presario 2873AP, Compaq Presario 2874AP, Compaq Presario 2875AP, Compaq Presario 2876AP, Compaq Presario 2877AP, Compaq Presario 2878CL, Compaq Presario 2878AP, Compaq Presario 2879AP, Compaq Presario 2879CL, Compaq Presario 2880CL, Compaq Presario 2880AP, Compaq Presario 2882AP, Compaq Presario 2881CL, Compaq Presario 2883AP, Compaq Presario 2884AP, Compaq Presario 2885AP, Compaq Presario 2886AP, Compaq Presario 2887AP, Compaq Presario 2888AP, Compaq Presario 2889AP, Compaq Presario 2890AP, Compaq Presario 2891AP, Compaq Presario 2892AP, Compaq Presario 2893AP, Compaq Presario 2894AP, Compaq Presario 2895AP, Compaq Presario 2896AP, Compaq Presario 2897AP, Compaq Presario 2898AP, Compaq Presario 2899AP Getting Started Guide

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266551-003.book Page i Thursday, February 20, 2003 11:33 AM

Getting Started

compaq notebook series

Document Part Number: 266551-003

April 2003

This guide explains how to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you to the exterior features of the notebook.

266551-003.book Page ii Thursday, February 20, 2003 11:33 AM

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Getting Started Third Edition April 2003 First Edition April 2002 Reference Number: N800/2800 Document Part Number: 266551-003

266551-003.book Page iii Thursday, February 20, 2003 11:33 AM

Using This Guide

This preface explains how to interpret the symbols, text styles, and paths in your notebook documentation.

Warnings, Cautions and Notes

Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions.

Notes contain additional information about a topic. Some notes provide basic information for inexperienced users. Others provide technical information for advanced users.

The following icons identify warnings, cautions, and notes.

WARNING: The information in a warning protects against bodily

harm or loss of life.

CAUTION: The information in a caution protects against damage to

your work, your notebook, or an optional external device.

The information in a note provides supplementary information

✎

for inexperienced or advanced users.

Getting Started iii

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Using This Guide

Text Styles

Some text in your notebook documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: that display on the screen are styled like this: Next button.

The following table identifies and explains the text styles used in your notebook documentation.

Style Explanation

shift key. Buttons

keys

commands

Initial Capital Letters

Identifies a key, such as the enter key, on the notebook keyboard or on an optional external keyboard.

A plus sign (+) between 2 or more keys indicates that they are a key combination. To use most key combinations:

■ Briefly press the first key, then briefly press

each succeeding key. or

■ Press and hold the first key, press and hold

each succeeding key, then release all the keys simultaneously.

Unless you are instructed to do so, do not press the keys in a key combination simultaneously.

Identifies characters you are asked to type. For example, to visit the Compaq Web site, you would type

http://www.compaq.com into the address field

on your Web browser.

Identifies words that appear on the screen. For example, in a procedure for displaying an icon on the taskbar, you might be asked to select a Show Icon On The Taskbar check box.

iv Getting Started

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Paths

Following a Path

Many instructions in documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings.

As you follow paths, do nothing at each destination along the way except select the next destination. The paths in your notebook documentation:

■ Explain whether to look for an icon, a tab, or a button on the

screen. Tabs are displayed along the top edge of individual windows.

■ Are based on the notebook pointing device functions set at

the factory:

Using This Guide

❏ To select, press the left TouchPad button 1 once.

❏ To double-click, press the left TouchPad button twice.

❏ To right-click, press the right TouchPad button 2 once.

Most paths to Windows destinations begin with “Start >.” To select Start (and display the Windows Start menu), select the Start button in the lower left corner of your screen or press either of the

Microsoft logo keys 3 on the keyboard.

Identifying TouchPad buttons and the Microsoft logo keys

Getting Started v

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Using This Guide

Choosing a Path

Your notebook documentation provides paths for 3 operating systems.

■ Follow the Windows 2000 Professional paths if:

❏ The notebook is running Windows 2000 Professional.

❏ The notebook is running Windows XP Home or

Windows XP Professional in Classic view.

■ Follow the Windows XP Home or Windows XP Professional

paths if the notebook is running Windows XP Home or Windows XP Professional in Category view.

As installed, Windows XP Home and Windows XP Professional run in Category view. To compare Category view with Classic view or to select either view:

1. Right-click the Start button > Properties > Start Menu tab.

2. Select the Classic or Category radio button. (The views are displayed in the illustration on the Start Menu tab.)

3. Follow the instructions on the screen.

vi Getting Started

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Using This Guide

1 Setting Up the Notebook

Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Inserting the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–2

Connecting the Notebook to External Power . . . . . . 1–3

Opening the Notebook. . . . . . . . . . . . . . . . . . . . . . . . 1–4

Turning On the Notebook . . . . . . . . . . . . . . . . . . . . . 1–5

Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Turning Off the Notebook . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Using the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . . 1–7

Contents

2 Beginning to Use the Notebook

Selecting Regional Settings . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Protecting the Notebook Against Viruses . . . . . . . . . . . . 2–2

Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . 2–3

Accessing Notebook Documentation. . . . . . . . . . . . . . . . 2–5

Inserting a CD Drive or a DVD Drive. . . . . . . . . . . . 2–5

Inserting the Documentation Library CD . . . . . . . . . 2–6

Opening the Documentation Library CD . . . . . . . . . 2–7

Using the Documentation Library CD . . . . . . . . . . . . . . . 2–8

Selecting a Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Finding a Topic Within a Guide . . . . . . . . . . . . . . . . 2–9

Getting Started vii

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Contents

3 Troubleshooting

Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Is the Notebook Receiving Power? . . . . . . . . . . . . . . 3–2

Is the Notebook Turned On? . . . . . . . . . . . . . . . . . . . 3–3

Is the Notebook in Standby or Hibernation? . . . . . . . 3–3

Is the Notebook Overheated? . . . . . . . . . . . . . . . . . . 3–4

Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–4

Is an External Device Not Working?. . . . . . . . . . . . . 3–5

Are You Using All Available Documentation?. . . . . 3–5

Is Software Functioning Abnormally? . . . . . . . . . . . 3–6

Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Preparing to Call Technical Support . . . . . . . . . . . . . 3–7

Taking the Notebook to a Service Provider. . . . . . . . 3–8

4 Identifying Exterior Hardware

Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 4–2

TouchPad Models . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Dual Device Models . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Power Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Keyboard and Drive Lights . . . . . . . . . . . . . . . . . . . . 4–5

Power and Volume Controls . . . . . . . . . . . . . . . . . . . 4–6

Easy Access Buttons and Keyboard Keys. . . . . . . . . 4–7

Function and Keypad Keys . . . . . . . . . . . . . . . . . . . . 4–8

Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Vent, Port and Jacks . . . . . . . . . . . . . . . . . . . . . . . . 4–11

Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

viii Getting Started

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Underside Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Memory and Mini PCI Compartments . . . . . . . . . . 4–14

Bay Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Vent and Docking Components. . . . . . . . . . . . . . . . 4–16

Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Additional Standard Components . . . . . . . . . . . . . . . . . 4–18

Documentation and Restore CDs . . . . . . . . . . . . . . 4–18

Cord and Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

Adapters and Accessories . . . . . . . . . . . . . . . . . . . . 4–20

Index

Contents

Getting Started ix

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Contents

x Getting Started

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Setting Up the Notebook

Setting Up the Hardware

To set up the notebook for the first time, you will need the notebook, the battery pack 1, the AC Adapter 2, and the power cord 3.

Identifying the battery pack, the AC Adapter, and the power cord (AC Adapters and power cords vary by region.)

Getting Started 1–1

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Setting Up the Notebook

Inserting the Battery Pack

To insert the battery pack, slide the battery pack into the battery bay until it clicks into place.

Inserting the battery pack

1–2 Getting Started

266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM

Setting Up the Notebook

Connecting the Notebook to External Power

CAUTION: To prevent file corruption and be sure that the correct

drivers load, do not turn on the notebook for the first time while it is

docked in an optional port replicator.

To connect the notebook to external power:

1. Place the notebook on a flat surface near an electrical outlet.

2. Plug the AC Adapter cable into the DC power connector 1.

1. Plug the power cord into the AC Adapter 2 and into an accessible electrical outlet 3.

When the notebook receives AC power, the AC Adapter light 4 turns on.

Connecting the notebook to external power (AC Adapters, power cords, and electrical outlets vary by region.)

Getting Started 1–3

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Setting Up the Notebook

Opening the Notebook

To open the notebook, briefly press the display release latch 1 as you raise the display 2.

Opening the notebook

1–4 Getting Started

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Turning On the Notebook

To turn on the notebook, briefly press the power button 1. When the notebook is on, the power/standby light 2 turns on, and you are prompted to begin software setup.

If the notebook does not turn on, refer in this guide to Chapter 3.

Setting Up the Notebook

Turning on the notebook

Getting Started 1–5

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Setting Up the Notebook

Setting Up the Software

A prompt to set up your software is displayed on the screen when the notebook is turned on for the first time.

Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information.

CAUTION: To prevent file corruption and be sure that the correct device drivers install, during software setup:

■ Do not unplug the notebook from the electrical outlet.

■ Do not shut down the notebook.

■ Do not remove or insert a drive.

■ Once you begin the software setup, you must complete the

entire process without interruption. Setup time varies.

■ If you are prompted to select a language, choose carefully.

The languages that you do not choose are deleted from the system and cannot be restored during the installation.

■ When you are prompted to accept the End User License

Agreement, you must choose Accept to continue the software setup.

1–6 Getting Started

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Turning Off the Notebook

Whenever possible, shut down the notebook by following the Windows shut down procedure provided below for your operating system. For information about using these procedures, refer in this guide to “Using This Guide,” “Paths.”

To shut down the notebook using a Windows shut down procedure:

■ In Windows 2000 Professional:

1. Select Start > Shut Down.

2. Select and hold the down arrow beside the What Do You

Want the Computer To Do drop-down list until Shut Down is displayed.

3. Select the OK button.

Setting Up the Notebook

■ In Windows XP Home or Windows XP Professional, select

Start > Turn Off Computer button > Turn Off button.

If the notebook does not respond to a Windows shut down procedure, refer in this guide to Chapter 3, “Troubleshooting,” “Quick Solutions Checklist” section, “Is the Notebook Unresponsive?”

Using the Notebook Safely

To protect the notebook from the power surges that may be caused by an uncertain power supply or an electrical storm:

■ Plug the notebook power cord into an optional, high-quality

surge protector.

■ Provide surge protection on the cable that connects the

modem to the telephone line.

■ During an electrical storm, run the notebook on battery power

or shut down the notebook and disconnect the power cord.

Getting Started 1–7

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Setting Up the Notebook

Surge protectors are available from most computer or electronics retailers.

To learn more about protecting yourself, your work, and your notebook from electrical and other risks, read the following warnings:

WARNING: The notebook is designed to run demanding

applications at full power. As a result of increased power consumption, it is normal for the notebook to feel warm or hot when used continuously. To avoid potential discomfort or burns, do not block the air vents or use the notebook on your lap for extended periods. The notebook complies with the user-accessible surface temperature limits defined by the international Standard for Safety of Information Technology Equipment (ICE 60950).

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

WARNING: To reduce the risk of electric shock or damage to your equipment:

■ Plug the power cord into an electrical outlet that is easily

accessible at all times.

■ Disconnect power from the product by unplugging the power

cord from the electrical outlet.

■ If provided with a three-wire power supply cord having a

three-pin attachment plug, plug the cord into a grounded (earthed) outlet. Do not disable the power cord grounding pin. The grounding pin is an important safety feature.

WARNING: To reduce the risk of serious injury, read the

Comfort

health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at <<www.compaq.com/ergo>> and on the hard drive or on the

1–8 Getting Started

Guide. It describes proper workstation setup, posture, and

Documentation Library

CD that is included with the product.

Safety &

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Beginning to Use the Notebook

Selecting Regional Settings

Keyboard language and other regional preferences, such as time, date, and currency format, are set in the operating system.

To access regional settings:

■ In Windows 2000 Professional, select Start > Settings >

Control Panel > Regional Options.

■ In Windows XP Home or Windows XP Professional, select

Start > Control Panel > Date, Time, Language and Regional Options.

For information about selecting regional settings, open the Regional Options window, then use context-sensitive Help. To use context-sensitive Help, select the question mark button in the upper right corner of the window, then select an item. A definition, explanation, or procedure is displayed.

Selecting Screen Settings

If you would like to see more items on your screen or to see the items on your screen displayed larger, change the screen resolution setting in your operating system.

Getting Started 2–1

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Beginning to Use the Notebook

To access the screen resolution setting:

■ In Windows 2000 Professional, select Start > Settings >

Control Panel > Display > Settings tab.

■ In Windows XP Home or Windows XP Professional, select

Start > Control Panel > Appearance and Themes icon > Change The Screen Resolution task > Settings tab.

To change the screen resolution setting, which is called the screen area setting in Windows 2000 Professional:

1. Press and hold down the left TouchPad button as you move the slider on the Settings tab. The image on the monitor illustrated above the slide bar changes as you move the slide bar.

2. When the image on the illustrated monitor is the image you would like to use on the notebook, select the OK button, then follow the instructions on the screen.

For information about setting other screen preferences in the Display Properties window, use context-sensitive Help. To use context-sensitive Help, select the question mark button in the upper right corner of the window, then select an item. A definition, explanation, or procedure is displayed.

Protecting the Notebook Against Viruses

When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused.

Compaq strongly recommends that you install optional antivirus software before using your modem or a network connection. Antivirus software is available from most computer or electronics retailers.

2–2 Getting Started

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Installing Optional Software

Step-by-step instructions for installing and using many of the applications and utilities included with the notebook are provided on the Documentation Library CD included with the notebook. Instructions for using the CD are provided next in this guide.

If you prefer to install optional software now, without referring to the Documentation Library CD, the following information may be helpful:

CAUTION: To prevent file corruption and be sure that the correct drivers are installed, install software only when the notebook is connected to

external power through the AC Adapter. (Do not install software while the notebook is docked in an optional port replicator or while the notebook is running on battery power.) During the installation:

■ Do not unplug the notebook from external power.

■ Do not shut down the notebook.

■ Do not remove or insert a drive.

Beginning to Use the Notebook

■ To install an application or a utility from a CD, refer to the

documentation included with the CD. In most cases, installation instructions are included in the CD package or are displayed on the screen when the CD is inserted.

■ To install a preloaded Compaq utility:

❏ In Windows XP Professional, select Start > Setup

Compaq Software icon, then follow the instructions on the screen.

❏ In Windows 2000 Professional and Windows XP Home:

◆ If the Setup Compaq Software icon is displayed on

the Desktop, select the icon, then follow the instructions on the screen.

Getting Started 2–3

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Beginning to Use the Notebook

◆ If the Setup Up Compaq Software icon does not

display on the Desktop, select Start > Run. Then:

❖ In Windows 2000 Professional, on the command

line, type:

c:\cpqapps\setup.exe preload /s

The Setup Compaq Software icon is displayed on the Desktop. Select the icon, then follow the instructions on the screen.

❖ In Windows XP Home, on the command line,

type:

c:\cpqapps\setup.exe preload programs /s

The Setup Compaq Software icon is displayed in the All Programs menu. Select Start > All Programs, then follow the instructions on the screen.

■ To view the descriptions and space requirements of preloaded

Compaq utilities without installing them, select the Setup Compaq Software icon, then select the Next button. After viewing the utility information, select the Cancel button.

2–4 Getting Started

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Beginning to Use the Notebook

Accessing Notebook Documentation

To access information about using the notebook:

1. If a CD drive or DVD drive is not in the MultiBay, insert either a CD drive or a DVD drive into the MultiBay.

2. Insert the Documentation Library CD included with the notebook into the CD drive or DVD drive.

3. Open the Documentation Library CD.

Inserting a CD Drive or a DVD Drive

With the connectors 1 on the drive facing into the MultiBay 2, slide the drive into the MultiBay until it is seated 3.

Inserting a CD drive or a DVD drive into the MultiBay

Getting Started 2–5

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Beginning to Use the Notebook

Inserting the Documentation Library CD

1. Be sure the notebook is on.

2. Press the media release button 1 on the drive bezel to release the media tray, then pull the tray outward until it is fully extended 2.

3. Position the CD over the tray label side up.

4. Gently press the CD onto the tray spindle 3 until the CD snaps into place. Handle the CD by the edges, not the flat surfaces. (If the media tray is not fully extended, tilt the CD to position it over the tray spindle, then press it downward into position.)

5. Close the media tray.

Inserting the

2–6 Getting Started

Documentation Library

CD into a CD drive

266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM

Beginning to Use the Notebook

Opening the Documentation Library CD

Displaying the Documentation Library Menu

When the Documentation Library CD is inserted into a drive and if autorun is enabled on the notebook, the CD menu is displayed on the screen after a pause of up to several seconds.

If autorun is disabled and the menu is not displayed, you can display the menu manually:

1. Select Start > Run.

2. In the Open field, type:

explorer x:

(where X is your CD drive designation).

3. Select the file that includes an “.exe” extension; for example, “Filename.exe.”

4. Select the OK button.

A drive designation is a letter of the alphabet that the notebook

✎

uses to identify a drive. To display the drive designation of your CD drive, double-click the My Computer icon on the desktop.

Responding to an Acrobat Reader Prompt

Adobe Acrobat Reader is an application that displays the notebook documentation on the screen.

If messages about Acrobat Reader are displayed on the screen as you open the Documentation Library CD:

■ Choose to install Acrobat Reader.

■ Choose to accept the Acrobat Reader license agreement.

Getting Started 2–7

266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM

Beginning to Use the Notebook

Using the Documentation Library CD

This section describes how to select a guide and find a specific topic within a guide.

For information about using documentation symbols, text styles, and paths, refer in this guide to the preface, “Using This Guide.”

Selecting a Guide

Information about the notebook is provided in the 7 guides described in the following table.

For Information About These Topics Select This Guide

■ Using the external hardware features

identified in Chapter 4 of this guide.

■ Running the notebook on a

battery pack.

■ Upgrading memory.

■ Power and environmental

specifications.

■ Playing, creating, or copying CDs

or DVDs.

■ Using Standby and Hibernation and

selecting power preferences.

■ Using security features, such as

passwords, to protect against unauthorized access to the notebook.

■ Updating or restoring Compaq

software.

■ Using the MultiBoot, Compaq

Diagnostics, and Computer Setup utilities.

■ Using the modem.

■ Using a network connection.

Hardware Guide

Software Guide

Modem and Networking

Continued

2–8 Getting Started

266551-003.book Page 9 Thursday, February 20, 2003 11:33 AM

Beginning to Use the Notebook

Selecting a Guide,

continued

For Information About These Topics Select This Guide

■ Using modem AT commands.

■ Accessing the command sets for your

notebook.

■ Caring for the notebook and drives.

■ Preparing the notebook for transport.

■ Traveling with the notebook (including

air and international travel).

■ Solving notebook problems yourself.

■ Getting help from Compaq.

■ Governmental approvals and safety

information.

■ Protecting the notebook from static

electricity.

Finding a Topic Within a Guide

To find specific information within a guide:

■ Use the bookmarks or search features in Acrobat Reader.

Modem Command Guidelines (Advanced Users Only)

Maintenance, Shipping and Travel

Troubleshooting

Regulatory and Safety Notices

❏ Select any plus sign (+) in the left pane of the Acrobat

Reader window to display subheadings.

❏ Select File > Find to search quickly for a topic. For

addtional information about Acrobat Reader search, navigation, or print procedures, select the Help button.

■ Use the guide Index.

❏ Indexes list specific items under group headings, such as

“lights”, which may be helpful if you do not know the name of an item.

❏ Index listings direct you to the first page of a topic. You

may find more information about the topic by scrolling through a few of the pages that follow.

Getting Started 2–9

266551-003.book Page 10 Thursday, February 20, 2003 11:33 AM

Beginning to Use the Notebook

2–10 Getting Started

266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM

Troubleshooting

To solve a problem:

1. Refer to the Quick Solutions Checklist, next in this chapter.

2. Refer on the Documentation Library CD to the Troubleshooting guide.

3. If the problem persists, refer to “Contacting Compaq,” last in this chapter.

Getting Started 3–1

266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM

Troubleshooting

Quick Solutions Checklist

Is the Notebook Receiving Power?

If the AC Adapter light is off and the notebook cannot be turned on, adequate power may not be available to the notebook.

■ If the notebook is running on battery power or is connected to

an external power source other than an electrical outlet, connect the notebook to an electrical outlet using the AC Adapter.

■ Make sure the power cord and AC Adapter cable connections

are secure.

■ Verify that the electrical outlet is providing adequate power

by plugging another electrical device into the outlet.

When the AC Adapter light turns on, the notebook is receiving adequate power.

If the notebook turns on when connected to external power but

✎

not when running on a battery pack, recharge the battery pack. For more information about running the notebook on battery power, refer on the Documentation Library CD to the Hardware Guide, “Battery Packs” section.

Identifying the AC Adapter light

3–2 Getting Started

266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM

Is the Notebook Turned On?

If the power/standby 1 light is off, the notebook may not be turned on. To turn on the notebook, briefly press the power button the power/standby light is on, the notebook is turned on.

Troubleshooting

. If

Identifying the power/standby light and the power button

Is the Notebook in Standby or Hibernation?

Standby and Hibernation are energy-saving features that may initiate while the notebook is turned on but not in use.

■ When Hibernation is initiated, the power/standby light 1

turns off and the notebook saves your work to the hard drive, then shuts down. To exit Hibernation, briefly press the power button 2.

■ When Standby is initiated, the power/standby light 1 blinks

and the notebook saves your work in Random Access Memory (RAM), then clears the screen. To exit Standby, briefly press the power button 2.

For more information about Standby and Hibernation, refer on the Documentation Library CD to the Software Guide, “Power” section.

Getting Started 3–3

266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM

Troubleshooting

Is the Notebook Overheated?

It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. Overheating can cause the notebook to become unresponsive. Vents are on the rear panel, right side, and underside of the notebook.

If you suspect that overheating could be causing the problem, allow the notebook to cool to room temperature. Then:

■ Use the notebook on a hard surface, not on a soft surface. A

rug, pillow, or thick clothing could block the underside vent.

■ Be sure that the rear panel and right side vents are not

blocked by hard surfaces, such as an adjoining optional printer, or by fabrics such as bedding or thick or loose clothing.

Is the System Unresponsive?

If the system has stopped responding and you are unable to use normal Windows shut down procedures:

1. Press

2. If you are unable to shut down the notebook with

3. If you are unable to turn off the notebook with the power

3–4 Getting Started

ctrl+alt+delete. Then:

❏ In Windows 2000 Professional, select the Shut Down

button, press the down arrow beside the What Do You Want The Computer To Do field until Restart or Shut Down is displayed, then select the OK button.

❏ In Windows XP Home or Windows XP Professional,

select the Turn Off Computer button, then select the Turn Off button.

ctrl+alt+delete, press and hold the power button for 4 seconds.

button, remove the battery pack and disconnect the notebook from external power.

266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM

Is an External Device Not Working?

If an external device does not function as expected:

■ Turn on the device as instructed in the device documentation.

Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook is turned on.

■ Verify that:

❏ All device connections are secure.

❏ The device is receiving electrical power.

❏ The correct device drivers are installed.

■ Install the latest available system ROM. For instructions,

refer on the Documentation Library CD to the Software Guide, “Software Updates and Restorations” section.

Troubleshooting

Are You Using All Available Documentation?

To access the current procedures for using the hardware and software on your notebook:

■ Refer in this guide to Chapter 2 for information about using

the Documentation Library CD. The CD provides information about Compaq hardware and software and about connecting or installing optional devices or software.

■ Refer to the Windows Help files for information about the

operating system. To access Windows Help files, select Start > Help. For more information, which is available in limited languages, visit the Microsoft Web site at:

http://www.microsoft.com

Refer to the Help files within most applications and utilities

■

for information about using a specific application or utility. To access these Help files, open the software, then select the Help option. The Help option is often a button or menu item that is labeled “Help” or identified with a question mark icon.

Getting Started 3–5

266551-003.book Page 6 Thursday, February 20, 2003 11:33 AM

Troubleshooting

Is Software Functioning Abnormally?

If your software becomes unresponsive or seems abnormal:

■ Restart the notebook.

■ Run a virus scan.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused.

Optional antivirus software is available from most computer or electronics retailers. For information about running a virus scan, refer to the documentation included with the antivirus software.

■ Reinstall the software.

❏ To reinstall the operating system or a Compaq

application or utility, follow the instructions with the Restore CDs included with the notebook. For more information about the Restore CDs, refer on the Documentation Library CD to the Software Guide, “Restoring Software.”

❏ To reinstall software that was not preloaded or

preinstalled, follow the instructions in the documentation included with the software.

CAUTION: To prevent file corruption and be sure that the correct drivers are installed, reinstall software only when the notebook is connected to

external power through the AC Adapter. (Do not restore software while the notebook is docked in an optional port replicator or while the notebook is running on battery power.) During the reinstallation:

■ Do not unplug the notebook from external power.

■ Do not shut down the notebook.

■ Do not remove or insert a drive.

3–6 Getting Started

266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM

Contacting Compaq

If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq.

■ If the notebook is connected to the Internet, visit the Compaq

Web site.

❏ For home, home office, and small business support, type

the following in your Web browser address field:

http://www.compaq.com/consumersupport

This area of the Compaq Web site is available in English worldwide. Other languages are offered in some regions.

❏ For commercial business support in English only, visit:

http://www.compaq.com/support

If the notebook is not connected to the Internet, refer to the

■

Worldwide Telephone Numbers booklet, included with the notebook, to contact a support technician or a Compaq authorized dealer, reseller, or service provider.

Troubleshooting

Preparing to Call Technical Support

To provide the fastest possible resolution of your problem, have the following items available when you call:

■ The notebook.

■ Serial number and model description, which are provided on

the serial number label on the underside of the notebook.

■ Purchase date on the invoice.

■ Conditions under which the problem occurred.

■ Error messages that have been displayed.

■ Operating system version number and registration number.

The following procedures provide the paths to these numbers. For information about using paths, refer in this guide to “Using This Guide,” “Paths” section.

Getting Started 3–7

266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM

Troubleshooting

To display the operating system version number and registration number:

❏ In Windows 2000 Professional, select Start > Settings >

Control Panel > System > General tab.

❏ In Windows XP Home or Windows XP Professional,

select Start > Control Panel > Performance and Maintenance > System > General tab.

■ Brand and model of an optional printer.

■ Reports from any tests you have run in Compaq Diagnostics.

For information about using Compaq Diagnostics to report configuration or diagnostic information, refer on the Documentation Library CD to the Software Guide, “Setup and Diagnostic Utilities” section.

Taking the Notebook to a Service Provider

In addition to providing the items listed in the preceding section, “Preparing to Call Technical Support,” be sure to:

■ Delete all passwords.

■ Disclose all passwords to the service provider.

For information about using passwords, refer on the Documentation Library CD to the Software Guide, “Security” section.

3–8 Getting Started

266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Display Components

Microphone Inputs single-channel sound.

MultiPort Supports an optional USB-enabled

Display release latch Opens the notebook.

Getting Started 4–1

wireless device such as a Bluetooth MultiPort, 802.11b Wireless LAN MultiPort, and future wireless technologies.

266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Pointing Device Components

TouchPad Models

Pointing Device Components: TouchPad Models

TouchPad Moves the cursor. Can be set to

Left and right TouchPad

buttons

Scroll button Scrolls up, down, left, or right through

*For information about modifying pointing device functions, refer on the

Documentation Library

Keyboard” section, “Setting Pointing Device Preferences.”

4–2 Getting Started

CD to the

perform additional mouse functions such as scroll, select, and double-click.*

Function like the left and right buttons on an external mouse.

most application and Internet browser windows.

Hardware Guide,

“Pointing Devices and

266551-003.book Page 3 Thursday, February 20, 2003 11:33 AM

Dual Device Models

Identifying Exterior Hardware

Pointing Device Components: Dual Device Models

Pointing stick Moves the cursor and selects and

Left and right pointing-stick

buttons

TouchPad Moves the pointer. Can be set to

Left and right TouchPad

buttons

*For information about modifying pointing device functions, refer on the

Documentation Library

Keyboard” section, “Setting Pointing Device Preferences.”

Getting Started 4–3

CD to the

activates items on the screen.

Function like the left and right buttons on an external mouse.

perform additional mouse functions such as scroll, select, and double-click.*

Function like the left and right buttons on an external mouse.

Hardware Guide,

“Pointing Devices and

266551-003.book Page 4 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Top Components

Power Lights

Top Components: Power Lights

AC Adapter light On: AC power is being supplied through

Power/standby light On: Power is turned on.

Battery light On: A battery pack is charging.

4–4 Getting Started

the AC Adapter.

Blinking: Notebook is in Standby.

Blinking: A battery pack that is the only available power source has reached a low-battery condition.

266551-003.book Page 5 Thursday, February 20, 2003 11:33 AM

Keyboard and Drive Lights

Identifying Exterior Hardware

Top Components: Keyboard and Drive Lights

Num lock light On: Num lock is on or the internal

Caps lock light On: Caps lock is on.

IDE (Integrated Drive

Electronics) drive light

*For more information about using num lock, the internal keypad, or an external keypad, refer on the

Guide,

“Pointing Devices and Keyboard” section, “Keypads.”

Getting Started 4–5

keypad is on.*

On: One of the following drives is being accessed:

■ Hard drive in the hard drive bay.

■ Optional hard drive, Zip drive,

SuperDisk drive, or any type of CD or DVD drive in the MultiBay.

Documentation Library

CD to the

Hardware

266551-003.book Page 6 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Power and Volume Controls

Top Components: Power and Volume Controls

Display

switch*

Power

button*

Volu me

buttons (2)

*This table describes default settings. For information about changing the function of the power button, display switch, or refer on this CD to the

Turns off the notebook display if the notebook is closed while it is on.

When the notebook is:

■ Off, briefly press to turn on the notebook.

■ On, briefly press to initiate Hibernation.

■ In Standby, briefly press to exit Standby.

■ In Hibernation, briefly press to exit

Hibernation.

If the system has stopped responding and Windows shut down procedures cannot be used, press and hold for 4 seconds to turn off the notebook.

Adjust, mute, or restore system volume. To mute or restore volume, press both volume buttons at the same time.

Fn+F3 hotkeys,

Software Guide,

“Power” section.

4–6 Getting Started

266551-003.book Page 7 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Easy Access Buttons and Keyboard Keys

Top Components: Easy Access Buttons and Keyboard Keys

Easy Access Buttons (4) Provide quick access to Internet or

Microsoft logo keys (2) Display Windows Start menu.

Applications key Displays shortcut menu for item

Getting Started 4–7

network destinations, or to software applications or data files on a drive.

The icon on each button represents the default destination. Buttons can be programmed to different destinations.

beneath the pointer.

266551-003.book Page 8 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Function and Keypad Keys

Top Components: Function and Keypad Keys

Function keys (12) Perform system and application tasks. For

example, in Windows and many applications, pressing combined with the

F1 opens a Help file. When

Fn key, the function keys

F2 through F4 and F7 through F12 perform

additional tasks as hotkeys.*

Fn key Combines with other keys to perform system

Keypad keys (15)* Can be used like the keys on an external

*For more information about using hotkeys or keypad keys, refer on the

Documentation Library

Keyboard” section.

4–8 Getting Started

tasks. For example, pressing the Fn+F7 hotkeys decreases screen brightness and pressing the brightness.

numeric keypad.

CD to the

Hardware Guide,

Fn+F8 hotkeys increases screen

“Pointing Devices and

266551-003.book Page 9 Thursday, February 20, 2003 11:33 AM

Front Panel Components

Identifying Exterior Hardware

Front Panel Components

Stereo speakers (2) Produce stereo sound.

Getting Started 4–9

266551-003.book Page 10 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Rear Panel Components

Connectors

Rear Panel Components: Connectors

Parallel connector Connects an optional parallel device

External monitor connector Connects an optional external

USB connectors (2) Connect optional USB devices.

DC power connector Connects an AC Adapter or an

4–10 Getting Started

such as a printer.

monitor or overhead projector.

optional DC Cable, Aircraft Power Adapter, or Automobile Power Adapter/Charger.

266551-003.book Page 11 Thursday, February 20, 2003 11:33 AM

Vent, Port and Jacks

Rear Panel Components: Vent, Port and Jacks

Vent (1 of 3) Allows airflow to cool internal

components.

Identifying Exterior Hardware

CAUTION: To p reve nt

overheating, do not obstruct the vent. Do not allow a hard surface, such as an adjoining optional printer, or a fabric, such as bedding or clothing, to block airflow.

Infrared port Provides wireless communication

S-video-out jack Connects an optional S-video device

RJ-11 telephone jack Connects the modem cable.

RJ-45 network jack Connects a network cable. A network

Getting Started 4–11

between the notebook and an optional IrDA-compliant device.

such as a television, VCR, or camcorder.

cable is included with select models.

266551-003.book Page 12 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Left Side Components

Microphone jack Connects an optional single-sound channel

Audio-out jack Connects optional headphones, a headset, or

PC Card slot Supports an optional Type I or Type II 32-bit

PC Card eject

button

MultiBay Supports an optional MultiBay device such as a

4–12 Getting Started

microphone.

powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.

(CardBus) or 16-bit PC Card.

Ejects an optional PC Card from the PC Card slot.

drive or a battery pack.

■ If a MultiBay drive is included with your

notebook, the drive may ship inside the MultiBay.

■ If your notebook did not ship with a drive

inside the MultiBay, the MultiBay contains a weight saver. The weight saver protects the MultiBay and reduces notebook weight.

266551-003.book Page 13 Thursday, February 20, 2003 11:33 AM

Right Side Components

Identifying Exterior Hardware

Right Side Components

Security cable slot Attaches an optional security cable to

Vent (1 of 3) Allows airflow to cool internal

Hard drive bay Holds the primary hard drive.

Battery bay Holds the primary battery pack.

Getting Started 4–13

the notebook.

components.

CAUTION: To p reve nt

overheating, do not obstruct the vent. Do not allow a hard surface, such as an adjoining optional printer, or a fabric, such as bedding or clothing, to block airflow.

266551-003.book Page 14 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Underside Components

Memory and Mini PCI Compartments

Underside Components: Memory and Mini PCI Compartments

Memory compartment Contains 2 memory slots for

Mini PCI (personal

computer interface) compartment

4–14 Getting Started

PC21000-compliant memory boards. As shipped, the memory compartment may contain 1 or 2 memory boards.

Supports an optional mini PCI board such as a modem board. (A modem board is included with some notebook models.)

266551-003.book Page 15 Thursday, February 20, 2003 11:33 AM

Bay Components

Identifying Exterior Hardware

Underside Components: Bay Components

Hard drive bay retaining

screw

Battery release latch Releases the primary battery pack

Battery bay recess Provides a grip area for removing

MultiBay recess Provides a grip area for removing an

MultiBay release latch Releases an optional MultiBay device

Getting Started 4–15

Secures the primary hard drive in the hard drive bay.

from the battery bay.

a primary battery pack from the battery bay.

optional MultiBay device from the MultiBay.

from the MultiBay.

266551-003.book Page 16 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Vent and Docking Components

Underside Components: Vent and Docking Components

Vent (1 of 3) Provides airflow to cool internal

Docking latch recesses (2) Help secure the notebook to a port

Docking connector Connects the notebook to an optional

4–16 Getting Started

components.

CAUTION: To preve n t

overheating, do not obstruct the vent. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

replicator.

port replicator.

266551-003.book Page 17 Thursday, February 20, 2003 11:33 AM

Labels

Identifying Exterior Hardware

Underside Components: Labels

Microsoft Certificate of

Authenticity label*

Product Information label* Identifies the notebook. You will need

90W label Indicates the requirement for a

System label* Provides regulatory information about

*The appearance and position of labels varies by model.

Getting Started 4–17

Contains your Product Key number. You may need this information to

update or troubleshoot the operating system.

this number if you call Compaq customer support or download software from the Compaq Web site.

90-watt adapter instead of a 65-watt adapter.

the notebook.

266551-003.book Page 18 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Additional Standard Components

The components included with the notebook vary by geographical region and the notebook hardware ordered. The following illustrations and tables identify the standard external components included with most notebook models.

These illustrations do not include printed documentation,

✎

supplementary software, or drives. The primary hard drive ships inside the hard drive bay. An optional MultiBay drive may ship inside the MultiBay.

Documentation and Restore CDs

Additional Standard Components: Documentation and Restore CDs

Documentation

Library

Restore CDs Contain the software preinstalled on the

4–18 Getting Started

Includes the following guides:

■

Hardware Guide

■

Software Guide

■

Modem and Networking

■

Modem Command Guidelines (Advanced Users Only)

■

Maintenance, Shipping and Travel

■

Troubleshooting

■

Regulatory and Safety Notices

notebook.

266551-003.book Page 19 Thursday, February 20, 2003 11:33 AM

Cord and Cables

Identifying Exterior Hardware

Additional Standard Components: Cord and Cables

Power cord* Connects the AC Adapter to an

Modem cable Connects the modem to an RJ-11

Network cable (select

models only)

*Power cords vary in appearance by region.

Getting Started 4–19

AC electrical outlet.

telephone jack or to a country-specific modem adapter.

The modem cable has a

✎

6-pin

RJ-11 telephone

connector at each end.

Connects the notebook to an Ethernet network jack.

The network cable has an

✎

8-pin

RJ-45 network

connector at each end.

266551-003.book Page 20 Thursday, February 20, 2003 11:33 AM

Identifying Exterior Hardware

Adapters and Accessories

Additional Standard Components: Adapters and Accessories

AC Adapter* Converts AC power to DC power.

Country-specific modem

adapter (included by region as required)

Japan-specific outlet

adapter (Japan only)

Spare pointing stick cap

(dual device models only)

Weight saver (may ship in

MultiBay)

*AC Adapters vary in appearance by region.

4–20 Getting Started

Adapts the modem cable to a non-RJ-11 telephone jack.

Connects the AC Adapter to a 2-prong electrical outlet.

Replaces a worn pointing stick cap.

Can replace an optional MultiBay device to protect the MultiBay and reduce notebook weight.

266551-003.book Page 1 Thursday, February 20, 2003 11:33 AM

AC Adapter

connecting identifying light troubleshooting

Acrobat Reader

installing using

adapter

for connecting AC Adapter to

electrical outlet (Japan only) 4–20

for connecting notebook to AC

power

for modem

Aircraft Power Adapter (optional)

4–10 applications key applications. See software audio-out jack Automobile Power

Adapter/Charger (optional) autorun

1–3 4–20

4–4

3–2

2–7

2–9

1–3

4–20

4–7

4–12

4–10

2–7

battery

4–13

bay installing

1–2

Index

light

4–4

1–7

power release latch

Bluetooth, 802.11b wireless

devices (optional)

location

board

memory mini PCI modem

button(s)

Easy Access PC Card eject pointing stick power

4–2

scroll TouchPad volume See also key(s); latch(es);

switch, display

cable

AC Adapter DC (optional) modem modem vs. network network power cord

4–15

4–1

4–14

4–7

4–12

4–3

4–6

4–2

4–6

1–3

4–10

4–19

Getting Started Index–1

266551-003.book Page 2 Thursday, February 20, 2003 11:33 AM

Index

camcorder (optional)

connector for

troubleshooting cap, replacing pointing stick caps lock light CD drive (optional)

inserting

inserting CD into

HP Compaq Evo n800c, Compaq Presario 2800AP, Compaq Presario 2800AU, Compaq Presario 2800CA, Compaq Presario 2800EA Getting Started Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Using This Guide

Setting Up the Notebook

Setting Up the Hardware

Inserting the Battery Pack

Connecting the Notebook to External Power

Opening the Notebook

Turning On the Notebook

Setting Up the Software

Turning Off the Notebook

Using the Notebook Safely

Beginning to Use the Notebook

Selecting Regional Settings

Selecting Screen Settings

Protecting the Notebook Against Viruses

Installing Optional Software

Accessing Notebook Documentation

Inserting a CD Drive or a DVD Drive

Inserting the Documentation Library CD

Opening the Documentation Library CD

Displaying the Documentation Library Menu

Responding to an Acrobat Reader Prompt

Using the Documentation Library CD

Selecting a Guide

Finding a Topic Within a Guide

Troubleshooting

Quick Solutions Checklist

Is the Notebook Receiving Power?

Is the Notebook Turned On?

Is the Notebook in Standby or Hibernation?

Is the Notebook Overheated?

Is the System Unresponsive?

Is an External Device Not Working?

Are You Using All Available Documentation?

Is Software Functioning Abnormally?

Contacting Compaq

Preparing to Call Technical Support

Taking the Notebook to a Service Provider

Identifying Exterior Hardware

Display Components

Pointing Device Components

TouchPad Models

Dual Device Models

Top Components

Power Lights

Keyboard and Drive Lights

Power and Volume Controls

Easy Access Buttons and Keyboard Keys

Function and Keypad Keys

Front Panel Components

Rear Panel Components

Connectors

Vent, Port and Jacks

Left Side Components

Right Side Components

Underside Components

Memory and Mini PCI Compartments

Bay Components

Vent and Docking Components

Labels

Additional Standard Components

Documentation and Restore CDs

Cord and Cables

Adapters and Accessories

Index