HP Compaq Elite 8300, 6300 Service and Maintain

Maintenance & Service Guide

HP Compaq Elite 8300 Touch All-in-One Business PC HP Compaq Elite 8300 All-in-One Business PC HP Compaq Pro 6300 All-in-One Business PC

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Maintenance & Service Guide

Fourth Edition (June 2013)

First Edition (August 2012)

Document Part Number: 701463-004

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product Features ............................................................................................................... 1

Overview ................................................................................................................................ 1

Front components ..................................................................................................................... 3

Side components ..................................................................................................................... 4

Rear components ..................................................................................................................... 5

Adjusting the tilt/swivel base ..................................................................................................... 6

Height adjustable/recline stand (optional) ................................................................................... 7

2 Activating and Customizing the Software .......................................................................... 9

Activating and customizing the software in Windows 7 ................................................................ 9

Activating the Windows operating system .................................................................... 9

Downloading Windows 7 updates ............................................................................ 10

Installing or upgrading device drivers ........................................................................ 10

Customizing the monitor display ............................................................................... 10

Activating and customizing the software in Windows 8 .............................................................. 10

Activating the Windows Operating System ................................................................. 10

Downloading Windows 8 updates ............................................................................ 11

Customizing the monitor display ............................................................................... 11

3 Computer Setup (F10) Utility ........................................................................................... 12

Computer Setup (F10) Utilities ................................................................................................. 12

Using Computer Setup (F10) Utilities .......................................................................... 13

Computer Setup—File .............................................................................................. 14

Computer Setup—Storage ........................................................................................ 15

Computer Setup—Security ........................................................................................ 18

Computer Setup—Power .......................................................................................... 23

Computer Setup—Advanced .................................................................................... 25

Recovering the Configuration Settings ....................................................................................... 27

4 HP PC Hardware Diagnostics .......................................................................................... 28

Why run HP PC Hardware Diagnostics – UEFI ........................................................................... 28

How to access and run HP PC Hardware Diagnostics - UEFI ........................................................ 28

Downloading HP PC Hardware Diagnostics to a USB device ....................................................... 29

5 Serial ATA (SATA) Drive Guidelines and Features ............................................................. 30

SATA Hard Drives .................................................................................................................. 30

SATA Hard Drive Cables ........................................................................................................ 30

SATA Data Cable ................................................................................................... 30

SMART ATA Drives ................................................................................................................ 31

6 Routine Care and Disassembly Preparation ..................................................................... 32

Electrostatic discharge information ........................................................................................... 33

Generating static .................................................................................................... 33

Preventing electrostatic damage to equipment ............................................................. 33

Personal grounding methods and equipment .............................................................. 34

Grounding the work area ......................................................................................... 34

Recommended materials and equipment .................................................................... 35

Operating Guidelines ............................................................................................................. 35

Routine Care ......................................................................................................................... 36

General cleaning safety precautions .......................................................................... 36

Cleaning the computer case ..................................................................................... 36

Cleaning the keyboard ............................................................................................ 36

Cleaning the display ............................................................................................... 37

Cleaning the mouse ................................................................................................. 37

Service Considerations ........................................................................................................... 37

Tools and software requirements ............................................................................... 38

Screws ................................................................................................................... 38

Cables and connectors ............................................................................................ 38

Hard drives ............................................................................................................ 38

Lithium coin cell battery ............................................................................................ 39

7 Removal and Replacement Procedures All-in One (AIO) Chassis ...................................... 40

Preparing to disassemble the computer ..................................................................................... 40

Removing the rear port cover ................................................................................................... 41

Cable management cover ....................................................................................................... 41

Installing an access panel security screw ................................................................................... 42

Synchronizing the optional wireless keyboard or mouse ............................................................. 42

Access panel ......................................................................................................................... 45

Stand ................................................................................................................................... 48

Lower panel .......................................................................................................................... 50

Metal plate ............................................................................................................................ 51

Replacing drives .................................................................................................................... 53

Replacing the hard disc drive with a 3.5-inch hard disc drive or a single 2.5-inch drive ... 53

Replacing the optical disc drive ................................................................................ 57

Memory ................................................................................................................................ 60

Replacing the battery .............................................................................................................. 63

Serial port ............................................................................................................................. 65

Webcam module ................................................................................................................... 67

Converter board .................................................................................................................... 70

Touch sensor board ................................................................................................................ 73

Heat sinks – Graphics board and processor .............................................................................. 75

Graphics heat sink .................................................................................................. 75

Processor heat sink – model 6300 ............................................................................. 76

Processor heat sink – model 8300 ............................................................................. 77

Processor .............................................................................................................................. 79

mSATA Solid-State Drive ......................................................................................................... 80

WLAN module ...................................................................................................................... 81

Graphics board ..................................................................................................................... 84

Speakers ............................................................................................................................... 86

Fan ...................................................................................................................................... 87

Side panels ........................................................................................................................... 88

Power supply ......................................................................................................................... 90

System board ........................................................................................................................ 93

Card reader board .............................................................................................................. 100

Power button board .............................................................................................................. 102

Front bezel .......................................................................................................................... 105

Antenna .............................................................................................................................. 109

Display panel ...................................................................................................................... 111

Hood sensor ........................................................................................................................ 118

Hard drive and optical drive cables and connectors ................................................................. 120

8 Troubleshooting Without Diagnostics ............................................................................ 122

Safety and Comfort .............................................................................................................. 122

Before You Call for Technical Support .................................................................................... 122

Helpful Hints ........................................................................................................................ 123

Solving General Problems ..................................................................................................... 125

Solving Power Problems ........................................................................................................ 129

Solving Hard Drive Problems ................................................................................................. 131

Solving Media Card Reader Problems .................................................................................... 134

Solving Display Problems ...................................................................................................... 136

Solving Audio Problems ........................................................................................................ 141

Solving Printer Problems ........................................................................................................ 143

vii

Solving Keyboard and Mouse Problems .................................................................................. 145

Solving Hardware Installation Problems .................................................................................. 147

Solving Network Problems .................................................................................................... 149

Solving Memory Problems ..................................................................................................... 153

Solving Processor Problems ................................................................................................... 155

Solving CD-ROM and DVD Problems ...................................................................................... 156

Solving USB Flash Drive Problems .......................................................................................... 158

Solving Front Panel Component Problems ................................................................................ 160

Solving Internet Access Problems ............................................................................................ 160

Solving Software Problems .................................................................................................... 162

Contacting Customer Support ................................................................................................ 164

9 Backup and Recovery ................................................................................................... 165

Restoring and recovering in Windows 7 ................................................................................. 165

System Restore ...................................................................................................... 165

System Recovery ................................................................................................... 166

System Recovery when Windows is responding ......................................... 166

System Recovery when Windows is not responding .................................... 167

System recovery using recovery media ...................................................... 167

Creating recovery media .......................................................... 168

Using recovery media .............................................................. 170

Backup and recovery in Windows 8 ....................................................................................... 171

Backing up your information ................................................................................... 171

Performing a system recovery ................................................................................. 172

Using the Windows recovery tools ........................................................... 172

Using f11 recovery tools ......................................................................... 173

Using Windows 8 operating system media (purchased separately) ............... 173

10 POST Error Messages .................................................................................................. 175

POST Numeric Codes and Text Messages ............................................................................... 176

Interpreting POST diagnostic front panel LEDs .......................................................................... 184

11 Password Security and Resetting CMOS ...................................................................... 187

Establishing a Setup or Power-on password ............................................................................. 188

Resetting the Setup and Power-on password ............................................................................ 189

Clearing and resetting the CMOS .......................................................................................... 190

Appendix A Power Cord Set Requirements ...................................................................... 192

General requirements ........................................................................................................... 192

Japanese Power Cord Requirements ....................................................................................... 192

viii

Country-specific requirements ................................................................................................ 193

Appendix B Specifications ................................................................................................ 194

8300 models ....................................................................................................................... 194

6300 models ....................................................................................................................... 195

Index ............................................................................................................................... 196

1 Product Features

Overview

Figure 1-1 HP Compaq All-in-One Business PC (model 8300 shown)

The HP Compaq All-in-One Business PC offers the following features:

Integrated All-in-One form factor

●

Full HD, LCD display (1920 x 1080) with LED backlighting

●

23-inch diagonal with optical touch

◦

23-inch diagonal

◦

21.5-inch diagonal

◦

Swivel pad under base of stand

●

Adjustable tilt

●

Optional height adjustable and reclining stand

●

Removable panel on the back of the computer allows users or technicians to easily and efficiently

●

service the PC

VESA mounting holes (100 mm x 100 mm)

●

2nd and 3rd generation Intel

Core™ processors

Overview

Up to 2 TB hard disc drive, or up to 300 GB Solid State Drive

●

Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive or DVD-ROM disc drive

●

Optional mSATA module that can be used as a cache or SSD for the Elite 8300 or as a second

●

drive for the Pro 6300

Intel Q77 Express chipset – Intel vPro (HP Compaq Elite 8300 All-in-One Business PC)

●

Intel Q75 Express chipset (HP Compaq Pro 6300 All-in-One Business PC)

●

Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory support

●

Intel integrated graphics

●

DisplayPort video out (with audio) for second display support

●

Optional MXM graphics card

●

DP audio, DP to VGA/DVI/HDMI dongle support

●

Integrated Gigabit Ethernet (Intel 82579 LM Gigabit Network Connection)

●

Wireless connectivity (optional):

●

Integrated 802.11 a/b/g/n or b/g/n wireless LAN module

◦

Bluetooth

Optional integrated full HD webcam and dual microphone array

●

Premium stereo speakers

●

Optional 6-in-1 media card reader

●

6 USB ports: 4 USB 3.0, 2 USB 2.0

●

Choice of wired or wireless keyboard and mouse

●

Wired USB keyboard and mouse

◦

Wired PS/2 keyboard and mouse

◦

Wireless keyboard and mouse

◦

Face Recognition for HP ProtectTools software with facial recognition auto-login capabilities (with

●

4.0

optional webcam)

●

Windows

90-percent energy-efficient power supply

●

ENERGY STAR

7 Professional 32-bit or 64-bit operating system

qualified, EPEAT® Gold registered

2 Chapter 1 Product Features

Front components

NOTE: Front components are the same for 6300 and 8300 models.

Figure 1-2 Front components

Table 1-1 Front components

Component Component

1 Webcam with privacy shutter (optional) 7 Mute speaker

2 Dual microphone array (with optional webcam) 8 Reduce volume

3 Webcam activity LED (with optional webcam) 9 Increase volume

4 16:9 widescreen LED-backlit LCD display 10 Mute microphone

5 Power LED 11 Decrease brightness

6 High-performance stereo speakers

NOTE: No speaker option available.

12 Increase brightness

NOTE: To wake touch panel equipped systems from Stand by, swipe the screen or touch the screen

and hold for at least one second.

To wake the systems from Hibernate, press the power button and release.

Touch the icon area (7–12 above) to cause the icons to illuminate, then touch an icon to activate it.

To change the volume or brightness, touch and hold the appropriate icon or touch it and repeat until the volume or brightness has reached the desired level.

To mute the speaker or microphone, just touch the appropriate icon. The icon remains illuminated until you touch it again to reactivate the speaker or microphone.

Front components

NOTE: If you mute or reactivate the speaker in a software application, the icon illuminates or darkens

accordingly.

You cannot mute or reactivate the microphone from a software application.

Side components

NOTE: Side components are the same for 6300 and 8300 models.

Figure 1-3 Side components

Table 1-2 Side components

Component Component

1 Hard disc drive activity LED 6 Tray-load optical disc drive

2 HP 6-in-1 media card reader (optional) 7 Optical disc drive eject button

3 (2) USB 3.0 ports 8 Optical disc drive activity LED

4 Microphone/line in jack 9 Power button

5 Headset/line out jack

4 Chapter 1 Product Features

Rear components

NOTE: Rear components are the same for 6300 and 8300 models.

Figure 1-4 Rear components

Table 1-3 Rear components

Component Component

1 Access panel 8 DisplayPort connector

2 Access panel latches 9 RJ-45 Gigabit Ethernet port

3 Security lock slot 10 Stereo audio line out

4 Power connector 11 Rear port cover

5 (2) PS/2 mouse and keyboard connectors 12 Serial port (optional)

6 (2) USB 2.0 ports 13 Access panel security screw

7 (2) USB 3.0 ports

Rear components

Adjusting the tilt/swivel base

Tilt the computer forward up to -5 degrees or backward up to +30 degrees to set it to a comfortable eye level.

Figure 1-5 Adjusting tilt

The tilt/swivel base has a swivel pad on the underside that allows you to swivel the computer up to 360 degrees left or right for the best viewing angle.

Figure 1-6 Adjusting swivel

6 Chapter 1 Product Features

Height adjustable/recline stand (optional)

An optional stand may be purchased to allow

height adjustment of 110 mm (4.3 inches)

●

rotation from landscape to portrait position

●

tilt backward up to +60 degrees

●

recline to 30 degrees from the desktop

●

WARNING! If the height adjustable/recline stand is installed, before laying the computer down for

service, position the computer vertically by grasping the sides of the display, and then raise the display to the highest position.

Do not lay the computer down with the sliding stand in the low position. The stand may suddenly release which could cause damage to equipment or injury.

Figure 1-7 Height adjustable stand position options

Height adjustable/recline stand (optional)

To install the height adjustable stand:

1. Insert the stand into the slots in the rear of the computer.

Figure 1-8 Installing the height adjustable stand

2. Install the screws that secure the stand to the computer.

Figure 1-9 Installing the height adjustable stand screws

8 Chapter 1 Product Features

2 Activating and Customizing the

Software

NOTE: This chapter provides information for both Windows 7 and Windows 8.

Activating and customizing the software in Windows 7

If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully activated. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows operating system

The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.

We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up for special offers.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive, the

activation process could take up to 60 minutes.

Activating and customizing the software in Windows 7

Downloading Windows 7 updates

Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions

on the screen.

2. After an Internet connection has been established, click the Start > All Programs > Windows

Update.

3. Run Windows Update monthly thereafter.

Installing or upgrading device drivers

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system, from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the monitor display

If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes, and power management settings.

For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Right-click on the Windows desktop, then click Personalize to change display settings.

Activating and customizing the software in Windows 8

Additional information is available in online help after you activate the operating system.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows Operating System

10 Chapter 2 Activating and Customizing the Software

We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

Downloading Windows 8 updates

Run Windows Update as soon as possible after you set up your computer.

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings > Windows Update.

3. Run Windows Update monthly thereafter.

Customizing the monitor display

You can customize display settings for Windows 8 separately for the Start screen and the Desktop.

To customize the Start screen:

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings.

3. Click Personalize to change the display settings.

To customize the Desktop:

1. Click the Desktop app on the Start screen.

2. Right-click on the desktop, and then click Personalize to change display settings.

Activating and customizing the software in Windows 8

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

Change factory default settings.

●

Set the system date and time.

●

Set, view, change, or verify the system configuration, including settings for processor, graphics,

●

memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash media

●

devices.

Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run

●

during a Full Boot. You can set the system to:

always Quick Boot (default);

❑

periodically Full Boot (from every 1 to 30 days); or

❑

always Full Boot.

❑

Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test

●

(POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or

●

restarted.

Enter the Asset Tag or property identification number assigned by the company to this computer.

●

Enable the power-on password prompt during system restarts (warm boots) as well as during

●

power-on.

Establish a setup password that controls access to the Computer Setup (F10) Utility and the settings

●

described in this section.

Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

●

embedded NIC, so that they cannot be used until they are unsecured.

12 Chapter 3 Computer Setup (F10) Utility

Enable or disable removable media boot ability.

●

Solve system configuration errors detected but not automatically fixed during the Power-On Self-

●

Test (POST).

Replicate the system setup by saving system configuration information on a USB device and

●

restoring it on one or more computers.

Execute self-tests on a specified ATA hard drive (when supported by drive).

●

Enable or disable DriveLock security (when supported by drive).

●

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer.

2. Repeatedly press F10 when the monitor light turns green to access the utility.

You can also press Esc to a menu that allows you to access different options available at startup, including the Computer Setup utility.

NOTE: If you do not press F10 at the appropriate time, you must restart the computer and again

repeatedly press F10 when the monitor light turns green to access the utility.

3. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,

Power, and Advanced.

4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down)

keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

5. To apply and save changes, select File > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and

●

Exit.

To reset to factory settings or previously saved default settings (some models), select Apply

●

Defaults and Exit. This option will restore the original factory system defaults.

NOTE: Not all settings shown in the following sections are available for all models

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup

(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.

Computer Setup (F10) Utilities

Computer Setup—File

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-1 Computer Setup—File

Option Description

System Information Lists:

●

Product name

SKU number

Processor type/speed/stepping

Cache size (L1/L2/L3) (dual core processors have this listed twice)

Installed memory size/speed, number of channels (single or dual) (if applicable)

Integrated MAC address for embedded, enabled NIC (if applicable)

System BIOS (includes family name and version)

Chassis serial number

Asset tracking number

ME firmware version

●

ME Management mode

●

About Displays copyright notice.

Set Time and Date Allows you to set system time and date.

Flash System ROM Allows you to update the system ROM with a BIOS image file located on removable media.

Replicated Setup Save to Removable Media

Saves system configuration to a formatted USB flash media device.

Restore from Removable Media

Restores system configuration from a USB flash media device.

Default Setup Save Current Settings as Default

Saves the current system configuration settings as the default.

Restore Factory Settings as Default

Restores the factory system configuration settings as the default.

Apply Defaults and Exit

Ignore Changes and Exit

Applies the currently selected default settings and clears any established passwords.

Exits Computer Setup without applying or saving any changes.

Save Changes and Exit

Saves changes to system configuration or default settings and exits Computer Setup.

14 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Storage

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-2 Computer Setup—Storage

Option Description

Device Configuration

Lists all installed BIOS-controlled storage devices.

When a device is selected, detailed information and options are displayed. The following options may be presented:

Hard Disk: Size, model, firmware version, serial number, connector color.

●

Translation mode (ATA disks only)

Lets you select the translation mode to be used for the device. This enables the BIOS to access disks partitioned and formatted on other systems and may be necessary for users of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and Off.

Available only when the drive translation mode is set to User, allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63.

CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not

be changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-

●

ROM).

SSD Life Used

●

NOTE: Displays for solid-state drives.

SMART (ATA disks only)

●

Diskette: Model and firmware version.

●

NOTE: Displays for USB diskette drives.

Default Values (ATA disks only)

●

See Translation Mode above for details.

SATA Defaults

Computer Setup (F10) Utilities

Table 3-2 Computer Setup—Storage (continued)

Storage Options eSATA Port

Allows you to set a SATA port as an eSATA port for use with an external drive. Default is enabled.

This setting affects only the port with the black connector, labeled as eSATA on the system board. This port should have the eSATA back panel connector attached to use eSATA drives. For more information, see the eSATA white paper at

SATA Emulation

Allows you to choose how the SATA controller and devices are accessed by the operating system. There are three supported options: IDE, RAID, and AHCI (default).

CAUTION: SATA emulation changes may prevent access to existing hard drive data and

degrade or corrupt established volumes.

IDE - This is the most backwards-compatible setting of the three options. Operating systems usually do not require additional driver support in IDE mode.

RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver loaded in the operating system to take advantage of RAID features.

AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take advantage of more advanced features of the SATA controller.

NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/

AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). RAID volumes may become corrupted if they are booted to after disabling RAID.

www.hp.com.

Removable Media Boot

Enables/disables ability to boot the system from removable media. Default is enabled.

Max eSATA Speed

Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.

CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed.

Some drive and cable combinations may not run reliably at 3.0 Gpbs.

16 Chapter 3 Computer Setup (F10) Utility

Table 3-2 Computer Setup—Storage (continued)

DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection

System (DPS) self-tests.

NOTE: This selection will only appear when at least one drive capable of performing the DPS self-

tests is attached to the system.

Boot Order Allows you to:

EFI Boot Sources: Specify the order in which EFI boot sources (such as a internal hard drive,

●

USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

EFI boot sources always have precedence over legacy boot sources.

Legacy Boot Sources: Specify the order in which legacy boot sources (such as a network

●

interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

Specify the order of attached hard drives. The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).

NOTE: To drag a device to a preferred place, press Enter. To remove the device from

consideration as a bootable device, press F5.

You can use F5 to disable individual boot items, as well as disable EFI boot and/or legacy boot.

NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system

has started.

Shortcut to Temporarily Override Boot Order

To boot one time from a device other than the default device specified in Boot Order, restart the computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping the boot menu) when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.

Computer Setup (F10) Utilities

Computer Setup—Security

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-3 Computer Setup—Security

Option Description

Setup Password Allows you to set and enable a setup (administrator) password.

NOTE: If the setup password is set, it is required to change Computer Setup options, flash the

ROM, and make changes to certain plug and play settings under Windows.

Power-On Password

Password Options

(This selection appears only if a power-on password or setup password is set.)

Allows you to set and enable a power-on password. The power-on password prompt appears after a power cycle or reboot. If the user does not enter the correct power-on password, the unit will not boot.

Allows you to enable/disable:

Lock Legacy Resources (determines whether or not Windows Device Manager is allowed to

●

change resource settings for serial and parallel ports).

Stringent security (enabling the stringent password disables the ability to reset the password by

●

moving the jumper on the system board). Default is disabled.

CAUTION: If you enable the stringent security feature and you forget the setup password or

the power-on password, the computer is inaccessible and can no longer be used.

If you lose or forget the password, the system board must be replaced. This scenario is not covered under warranty.

To prevent the computer from becoming permanently unusable, record your configured setup password or power-on password in a safe place away from your computer. Without these passwords, the computer cannot be unlocked.

Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,

●

the F10 Setup Options without entering setup password). Default is enabled.

Password prompt on F9 & F12 (requires setup password to use these boot functions). Default is

●

enabled.

Network Server Mode. Default is disabled.

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Smart Cover Allows you to:

Lock/unlock the Cover Lock.

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Set the Cover Removal Sensor to Disable/Notify User/Setup Password.

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NOTE: Notify User alerts the user that the sensor has detected that the cover has been removed.

Setup Password requires that the setup password be entered to boot the computer if the sensor detects that the cover has been removed.

18 Chapter 3 Computer Setup (F10) Utility

Table 3-3 Computer Setup—Security (continued)

Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:

Embedded security device

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System audio

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USB controller (varies by model)

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Network controller

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NOTE: You must disable AMT before trying to hide the network controller.

Serial port

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Parallel port

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SATA ports (varies by model)

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USB Security Allows you to set Enabled/Disabled (default is Enabled) for:

Front USB Ports

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Rear USB Ports

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Accessory USB Ports

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Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.

Network Boot Enables/disables the computer’s ability to boot from an operating system installed on a network

server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.) Default is enabled.

System IDs Allows you to set:

Asset tag (18-byte identifier), a property identification number assigned by the company to the

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computer.

Ownership tag (80-byte identifier) displayed during POST.

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Universal Unique Identifier (UUID) number. The UUID can only be updated if the current

●

chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)

Keyboard locale setting for System ID entry.

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Computer Setup (F10) Utilities

Table 3-3 Computer Setup—Security (continued)

Master Boot Record Security

Enables/disables Master Boot Record (MBR) security.

The MBR contains information needed to successfully boot from a disk and to access the data stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities. It also allows you to recover the "last known good" MBR, should changes to the MBR be detected when the system is restarted.

When MBR Security is enabled, the BIOS prevents any changes being made to the MBR of the current bootable disk while in MS-DOS or Windows Safe Mode.

NOTE: Most operating systems control access to the MBR of the current bootable disk; the BIOS

cannot prevent changes that may occur while the operating system is running.

Restores the backup Master Boot Record to the current bootable disk. Default is disabled.

Only appears if all of the following conditions are true:

MBR security is enabled

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A backup copy of the MBR has been previously saved

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The current bootable disk is the same disk from which the backup copy was saved

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CAUTION: Restoring a previously saved MBR after a disk utility or operating system has modified

the MBR, may cause the data on the disk to become inaccessible. Only restore a previously saved MBR if you are confident that the current bootable disk's MBR has been corrupted or infected with a virus.

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