HP COMPAQ A1000 User Manual

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Using This Guide

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Basic Troubleshooting

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Index

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Model

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Model Number: A1000

Serial Number:

Purchase Date:

Store Name:

1

Getting Additional Help

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Application Help

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2

Getting Started

Step 1: Unpack the Box

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Box#Contents

1

One Compaq A1000 All-In-One—use the All-In-One for all of your
printing, faxing, copying, and scanning needs.

2

One document exit tray—supports the original document when
faxing, copying, or scanning is complete.

3

One AC power (electrical) cord—plugs into the rear of the All-In-One
to supply electrical power.

4

The telephone cord—plugs into the A1000 telephone line jack.

5

Two ink cartridges—1 color cartridge and 1 black cartridge.

6

CD-ROM—contains the software drivers and application software
required to operate the A1000.

Not Shown:

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Required Purchases

Printer cable—The Compaq A1000 uses a standard USB Device cable
(A Plug/B Plug). This cable is not included with your All-In-One.

Optional Purchases

Photo cartridge —The color cartridge that comes with your A1000 will
provide excellent near photo quality printing. However, an optional
photo cartridge is also available for even higher quality results. You may
purchase this cartridge separately.

3

Step 2: Choose a Location to Operate the
A1000

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Step 3: Prepare the A1000 for Use

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7KH#$4333#DSSHDUV#DV#LOOXVWUDWHG=

Step 4: Set Up the Document Trays

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GRFXPHQWV1

Document Exit Tray

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$OLJQ#WKH#ODWFKHV#RQ#WKH#WUD\V#ZLWK#WKH#VORWV#RQ

81

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6OLGH#WKH#WUD\#ODWFKHV#LQWR#WKH#DSSURSULDWH#VORWV

91

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Extending the paper trays

Installing the document exit tray

4

Step 5: Connect the Telephone (Line) Cord

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+OLQH,#FRUG#WR#WKH#$43331#<RX#PD\#DOVR#FKRRVH#WR#DGG

DQ#H[WHQVLRQ#WHOHSKRQH/#DQVZHULQJ#PDFKLQH#RU
FRPSXWHU#PRGHP1#,I#\RX#KDYH#D#VLQJOH#WHOHSKRQH#OLQH/
WKLV#DOORZV#\RX#WR#XVH#\RXU#WHOHSKRQH#ZKHQ#\RX#DUH#QRW
ID[LQJ1

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SRZHUHG#RQ/#WKH#FDUWULGJH#FDUULDJH#PRYHV#WR#WKH#ORDG
SRVLWLRQ#DQG#WKH#IROORZLQJ#PHVVDJH#LV#GLVSOD\HG=

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HTXLSPHQW#WR#WKH#$4333/#VHH#$SSHQGL[#$1

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41

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$4333#11

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51

WHOHSKRQH#ZDOO#MDFN#21

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WKH#GLVSOD\#LV#EOLQNLQJ1#<RXU#3&#VHWV#DQG#PDLQWDLQV
WKH#GDWH#DQG#WLPH1#+RZHYHU/#LI#\RX#DUH#XVLQJ#WKH
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DQG#7LPH´#LQ#WKH#&RPPRQ#3URFHGXUHV#FKDSWHU1

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\RX#ZDQW#WR#WXUQ#RII#WKH#$4333/#XQSOXJ#WKH#SRZHU
FRUG1

Step 7: Move Cartridge Carriage into the Load
Position

41 3UHVV#WKH#6HWXS#EXWWRQ1
51 3UHVV#WKH#0HQX#EXWWRQ#XQWLO#WKH#IROORZLQJ

PHVVDJH#LV#GLVSOD\HG=

Connecting the cables

Step 6: Connect the AC Power Cord

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WKH#HOHFWULFDO#RXWOHW#XVLQJ#WKH#$&#SRZHU#FRUG1

&RQQHFW#RQH#HQG#RI#WKH#$&#SRZHU#FRUG#LQWR#WKH

41

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&RQQHFW#WKH#RWKHU#HQG#LQWR#D#VWDQGDUG#$&#SRZHU

51

RXWOHW#+4539/#93+],#61

CAUTION:

Make certain that you plug the cord into a grounded
(three-prong) wall outlet. Using an outlet that is not grounded
may damage the A1000.

3UHVV#WKH#6WDUW

61

EXWWRQ#DQG#WKH#FDUULDJH#ZLOO

PRYH#LQWR#WKH#/RDG#SRVLWLRQ1

5

Step 8: Install the Ink Cartridges

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WKH#WRS#HGJH1

51 3XOO#WKH#FRQWURO#SDQHO#IRUZDUG1

Lifting the control panel

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WKH#ULJKW#FDUULDJH#VORW1#3UHVV#EDFN#XQWLO#WKH
FDUWULGJH#ORFNV#ILUPO\#LQWR#SODFH1

61 /LIW#WKH#LQN#FDUWULGJH#DFFHVV#GRRU1#)RU#EHWWHU

DFFHVV/#VWRZ#WKH#GRFXPHQW#LQSXW#WUD\#DZD\1

Lifting the ink cartridge access door

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SDFNDJLQJ1#+ROG#WKH#LQN#FDUWULGJH#E\#WKH#EODFN
DUHDV#RU#FRORUHG#WRS#RQO\1

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FDUHIXOO\#SXOOLQJ#RQ#WKH#\HOORZ#WDE1#%H#VXUH#WR
UHPRYH#DOO#RI#WKH#WDSH1#'R#QRW#WRXFK#WKH#FRSSHU
DUHD#RQ#WKH#ERWWRP#RI#WKH#FDUWULGJH1

Installing the printer cartridge

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WKH#OHIW#FDUULDJH#VORW1#3UHVV#EDFN#XQWLO#WKH
FDUWULGJH#ORFNV#ILUPO\#LQWR#SODFH1

If the ink cartridges move loosely in the carriage, they are not
locked into place.

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FDUWULGJH#WR#KHOS#ZLWK#WKHLU#LQVWDOODWLRQ1

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WKH#FRQWURO#SDQHO#XQWLO#LW#VQDSV#FORVHG1#7KH
IROORZLQJ#PHVVDJH#GLVSOD\V#RQ#WKH#/&'#SDQHO=

<1 3UHVV#6WRS

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&DUWULGJHV´#LQ#WKH#&RPPRQ#3URFHGXUHV#FKDSWHU#RI
WKLV#JXLGH1

1

6

Step 9: Check Phone Line

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Start

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GLDO#WRQH/#\RX#DUH#SURSHUO\#FRQQHFWHG1#3UHVV#6WRS#WR
KDQJ#XS1

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OLQH#FRUG#LV#FRQQHFWHG#VHFXUHO\#LQWR#WKH#ZDOO#DQG#LQWR
WKH#VRFNHW#RI#WKH#$4333#PDUNHG#/,1(1

Step 10: Load Paper

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SDSHU#LQSXW#WUD\1

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IDFLQJ#\RX1#2ULHQW#WKH#KHDG#RI#WKH#SDSHU#VR#WKDW
WKH#KHDG#LV#IDFLQJ#GRZQ1

51 $OLJQ#WKH#SDSHU#ZLWK#WKH#SDSHU#JXLGH1#6TXHH]H

WKH#OHIW#SDSHU#JXLGH#DQG#PRYH#LW#WR#WKH#ULJKW#WR
PDWFK#WKH#ZLGWK#RI#WKH#SDSHU1#2

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LQWR#WKH#SDSHU#LQSXW#WUD\#WKHQ#SUHVV#WKH#)RUP#)HHG
EXWWRQ1

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;#ò´#E\#44´0VL]HG#SDSHU#LQWR#WKH#SDSHU#LQSXW#WUD\/#\RX

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SDSHU#VL]H#LQ#WKH#SULQWHU#VRIWZDUH#DQG#RQ#WKH#$4333
EHIRUH#SULQWLQJ#RQ#WKDW#SDSHU1#6HH#WKH#³/RDGLQJ
'LIIHUHQW#6L]HG#3DSHU´#VHFWLRQ#RI#WKH#&RPPRQ
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EH#LQVWDOOHG#EHIRUH#WKH#SDSHU#VL]H#PD\#EH#VHW#LQ#WKH
SULQWHU#VRIWZDUH1

Inserting paper into the A1000

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SDSHU#WUD\#LV#HPSW\#GXH#WR#RQH#RI#WKH#IROORZLQJ
UHDVRQV=

• 7KH#SDSHU#GRHV#QRW#ORDG#ZKHQ#VWDUWLQJ#WR#SULQW#D

MRE1

• 7KH#SULQWHU#UXQV#RXW#RI#SDSHU#ZKLOH#SULQWLQJ1

7KH#/&'#SDQHO#ZLOO#WKHQ#GLVSOD\#WKH#IROORZLQJ
PHVVDJH=

Connecting the cables

Step 11: Connect the USB Printer Cable

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VWDQGDUG#ZLWK#\RXU#XQLW1#<RX#PXVW#SXUFKDVH#DQ#86%
FDEOH#VHSDUDWHO\1

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41 &RQQHFW#RQH#HQG#RI#WKH#86%#SULQWHU#FDEOH#WR#WKH

SULQWHU#SRUW#RQ#WKH#UHDU#RI#WKH#$4333#31

51 &RQQHFW#WKH#RWKHU#HQG#RI#WKH#86%#SULQWHU#FDEOH

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\RXU#FRPSXWHU#41

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3URFHHG#WR#WKH#&RPSDT#$4333#6RIWZDUH#,QVWDOODWLRQ
FKDSWHU#WKDW#IROORZV1

7

Compaq A1000 Software Installation

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$4333#6RIWZDUH1#<RX#ZLOO#QHHG#WR#GR#WKLV#DIWHU#\RX
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'ULYHUV#&'1#7KH#$4333#'ULYHUV#&'#LQFOXGHV#WKH
IROORZLQJ#VRIWZDUH=

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&'#PXVW#EH#LQVWDOOHG#IRU#WKH#$4333#WR#IXQFWLRQ
SURSHUO\1

Description of Programs and Drivers

Printer Driver

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SULQWHU#\RX#DUH#XVLQJ#DQG#FRQWUROV#WKH#YDULRXV#VHWWLQJV/
VXFK#DV#SULQW#TXDOLW\#DQG#SDSHU#W\SH1#<RX#GHILQH#WKHVH
VHWWLQJV#ZLWKLQ#WKH#SULQWHU#GULYHU/#ZKLFK#WKHQ
FRPPXQLFDWHV#WKH#VHWWLQJV#WR#ERWK#WKH#FRPSXWHU#DQG
WKH#SULQWHU1

Scanner Driver

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JUDSKLFV#RU#2&5#+2SWLFDO#&KDUDFWHU#5HFRJQLWLRQ,
DSSOLFDWLRQV#SURJUDP#WKDW#VXSSRUWV#WKH#7:$,1
VWDQGDUG>#IRU#H[DPSOH/#06#,PDJLQJ/#06#3DLQW1

)RU#LQIRUPDWLRQ#RQ#KRZ#WR#XVH#WKH#VFDQ#RSWLRQV/#VHH#WKH
6FDQQLQJ#FKDSWHU1

Compaq A1000 Software and Compaq Internet
Desktop

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KRZ#\RX#ZDQW#WR#XVH#\RXU#&RPSDT#$4333#WR#SULQW/
ID[/#FRS\/#DQG#VFDQ1

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ZKLFK#SURYLGHV#DFFHVV#WR#D#QXPEHU#RI#IHDWXUHV
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FRS\LQJ/#DQG#VFDQQLQJ1

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TXLFNO\#WUDQVPLW#VFDQQHG#GRFXPHQWV#E\#ID[#RU
HOHFWURQLF#PDLO/#WR#SULQW#D#GRFXPHQW#RQ#\RXU#SULQWHU/
DQG#GRZQORDG#SDJHV#WR#\RXU#ZHE#VLWH1#6HH#WKH
H[WHQVLYH#2QOLQH#+HOS#IRU#LQVWUXFWLRQV#RQ#KRZ#WR#XVH
WKH#DYDLODEOH#IHDWXUHV1

System Requirements

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FRPSXWHU#VHWXS=

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• &'0520#GULYH#UHTXLUHG#IRU#VRIWZDUH

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1

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QRW#IRU#XVH#RXWVLGH#RI#WKH#FRXQWU\#SXUFKDVHG1

Installing the Software for Your Compaq
A1000

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H[FHHGV#WKH#V\VWHP#UHTXLUHPHQWV#IRU#WKH#GULYHUV#DQG
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5HTXLUHPHQWV´#OLVWHG#DERYH1

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86%#W\SH#$2%#FDEOH#ZKLFK#PXVW#EH#SXUFKDVHG
VHSDUDWHO\1

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3RZHU#XS#WKH#$4333#WKHQ#FRQQHFW#WKH#86%

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3URFHGXUHV#FKDSWHU#RI#WKLV#JXLGH1

10

Compaq A1000 Controls and Features

Control Locations and Functions

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FRPSRQHQWV#RI#\RXU#$43331

Front view of the A1000

&RQWUROV

Control Panel Accesses the functions of the A1000.

1

Document Input

2

Tray

Document Input

3

Guides

Paper Input Tray

4

Extension

Paper Exit Tray Holds printed pages.

5

Document Exit

6

Tray

Supports documents for faxing,
copying, or scanning.

Aligns original document for faxing,
copying, or scanning.

Supports paper.

Holds original documents that have
been fed through the A1000 scanner.

Control Panel

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&RQWURO#3DQHO#)HDWXUHV

Fax Use to fax a document.

1

Copy Copies a document.

2

Scan

3

Setup

4

Menu Displays features for each operation.

5

Options Changes the settings for that feature when

6

Pause/

7

Redial

Stop/Clear

8

Form Feed Use to continue printing after reloading the paper

9

Start/Dial Begin a selected action, such as faxing.

:

Compaq

;

Control Form

Keypad Dials a number or selects a value for printing

<

#/

=

Speed Send

Creates electronic files on your host computer
from hardcopy documents.

Provides menus to access the system setup,
cartridge maintenance, and print report features.

pressed after the menu button.

Adds a three-second pause when dialing or dials
the last number called.

Halts an action or clears an incorrect value.
When multiple jobs are running, use the
button to select a job. Press

to let the job continue.

Start

tray when it runs out of paper during a print job.
Also removes paper if paper does not exit
completely after printing.

Press this button first for On Hook Dialing (OHD).

Prints out the Compaq Control Form or starts a
task using this form.

copies.

Enters the “#” symbol when dialing. If pressed
when system is in the idle state, this button
provides access to the Speed Send menu. (Send
to Fax or Email.)

Stop

Option

to stop it or

11

Rear View

5HDU#9LHZ#)HDWXUHV

AC power cord connector.

1

USB port (top right).

2

Extension (EXT) Line to telephone or answering machine.

3

Telephone (LINE) to wall jack.

4

12

Common Procedures

Common Procedures

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\RX#ZLOO#QHHG#WR#RSHUDWH#\RXU#&RPSDT#$43331#7KHVH
SURFHGXUHV#LQFOXGH=

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• 8VLQJ#WKH#$4333#0RQLWRU#3URJUDP1

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• 6HWWLQJ#WKH#GDWH#DQG#WLPH1

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• $OLJQLQJ#SULQW#FDUWULGJHV1

• &OHDQLQJ#SULQW#FDUWULGJHV1

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Accessing the Compaq A1000 Internet Desktop

Using the A1000 Monitor Program

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WKH#86%#FDEOH#DQG#WKH#VRIWZDUH#LV#LQVWDOOHG/#WKH#$4333
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LV#UXQQLQJ/#WKH#IROORZLQJ#LFRQ#ZLOO#DSSHDU#LQ#WKH#V\VWHP
WUD\1

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13

Changing Default Settings

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SURYLGHV#D#VLPSOH#XVHU#LQWHUIDFH#WR#FKDQJH#DQG#VHW#XS#WKH
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Stand Alone Operation

Setting the Date and Time

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Setting the Date and Time from the Computer

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51 6HOHFW#WKH#)D[#WDE1
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Setting the Date and Time from the A1000 Control
Panel

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SHUIRUP#WKH#IROORZLQJ#WDVNV=

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z

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14

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WKURXJK#WKH#FRUUHFW#VHWWLQJV1#3UHVVLQJ#6WRS#DW#DQ\#WLPH
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Printing Reports

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Transmission Report Default Settings

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Fax Confirmation Report

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1

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#

Transmission and Reception Logs

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Speed Send List

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Self Test

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71 3UHVV#6WDUW#WR#SULQW#WKH#VHOI#WHVW1

15

Changing Print Cartridges

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Changing Print Cartridges from the Computer

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1

Changing Print Cartridges from the A1000 Control
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16

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Aligning Print Cartridges from the Computer

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Aligning Print Cartridges

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17

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Aligning Print Cartridges from the A1000 Control Panel

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Cleaning Print Cartridges

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Printing the Cartridge Clean and Nozzle Test
from the Computer

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Printing the Cartridge Clean and Nozzle Test
from the Control Panel

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Checking the Clean Nozzle Printout

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Wipe the Print Nozzles

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Cleaning the print cartridges

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19

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Installing and Using the Optional Photo Cartridge

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Loading Different Sized Paper

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Setting Paper Size for Standalone Copying and Faxing
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Setting the Default Paper Size for Computer-assisted
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Printing on Envelopes

Preparing Envelopes for Printing

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Calibrating the Scanner

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Loading an Envelope

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Inserting an envelope

21

Control Panel Setup Button

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Date/Time

Maintenance

Print Report

Paper Size

Fax Print

Ringer Volume

Silent Operation

Fax Receive Mode

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These options allow you to change the date and time.

Use Cartridge Change to gain access to the Printer Cartridges for removal or insertion.
Use Print Align when the printed text looks jagged.
Use Print Clean when the Self Test page shows a clogged nozzle.
Use Scanner Init to recalibrate the scanner after cleaning the scanner or when vertical

stripes are visible in scanned images.
Press the

This setting allows you to print five different reports.
The Fax Confirm Report prints a report for the last fax sent.
The Transmit Log lists the faxes that were sent.
The Receive Log lists the faxes that were received.
The Speed Send List lists the Speed Send numbers and names.
The Self Test checks that the printer is functioning correctly.
Press the

Use this feature for fax printing and standalone copy functions only. The size of paper
loaded into the paper input tray should always be selected here.

Use Letter Quality for the best quality print.
Use Draft Quality to print faster and use less ink.
Use Ink Saver to use less ink.

Use these settings to adjust the ringer volume.
Use with Silent Operation for silent reception of faxes.

Select this mode for quiet fax reception. When
generated. Use with ringer volume

The Tel setting allows you to use an extension telephone and start the fax by pressing
*9* on the handset if an incoming fax is heard.

The Ans/Fax settings allow an answering machine to be attached to your A1000.
When a call comes in, the fax senses the fax tones. If it doesn’t sense these tones,
then the answering machine allows the caller to leave a message.

The Fax setting should be used when the A1000 is attached to a dedicated Fax
telephone line.

The DRPD mode is available once a distinctive ring pattern is learned.

button to initiate the selected report.

Start

button to initiate the selected report.

Start

for quiet fax reception.

Off

is selected, error tones are not

Yes

continued

22

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Setup DRPD

Fax Memory XMIT

•

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Press

Start

number from another telephone within three minutes. You must have the DRPD
Service enabled by your telephone company.

When On, all faxes will be scanned into memory and then faxed. When Off, all faxes
will be faxed and scanned at the same time.

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to set the A1000 to learn the next ring pattern. Call the Fax telephone

23

Compaq A1000 Settings Utility

Changing Settings Overview

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Print Settings

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Printer
Control
Program

Print Allows you to print the

Allows you to access
the Printer Control
Program.

Compaq Control
Forms.

Click this button to access the
Printer Control Program.

Select the number of copies to
print. Click
ready to print.

Print

when you are

Accessing the Compaq A1000 Settings Utility

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24

Fax Settings

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Fax Settings

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Station Fax Id Station ID. This info

appears in the header
of outgoing faxes.

Name Your company or

personal name. This
information appears
in the header of
outgoing faxes.

Message
Confirm

Print Quality Quality of incoming

Paper Size Change size for the

Dial Mode Type of phone line.

Receive Mode

Answer on
Ring

Confirmation report. Settings are Off, On, or

fax.

paper in the input
tray.

Allows you to set the
mode from Fax, Tel,
Ans/Fax, and DRPD.
For more information
on the various modes,
see the

Faxing

chapter in this guide.

The number of rings
before the fax
answers in Fax mode.

It is suggested that this
be set to the fax phone
number.

On-Error.

Letter Quality, Draft
Quality, or Ink Save.

Settings are Letter, A4,
or Legal.

Settings are Tone or
Pulse.

Press arrow down to
select from the pull
down menu. See the

section in the

DRPD

chapter before

Faxing

selecting DRPD.

Settings are 1-7.

continued

Fax Settings

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Resolution Resolution of

outgoing fax.

Email Type Type of email image

to send.

Contrast Darkens or lightens

copy.

Forced
Memory
Transmission

Speed Send
Setup

Set Defaults Changes settings to

Time/Date
Settings

Advanced Fax
Settings

Outgoing faxes are
transferred to A1000
memory then faxed.

Allows you to access
the Compaq Desktop
Address Book to
setup Speed Send
and Control Form
destinations.

factory default
settings.

Access Time and
Date settings.

Access Advanced
Fax Settings.

Settings are Standard,
Fine, or Fine Photo.

Settings are Black,
Photo, and Color.

Settings are Darkest,
Darker, Normal, Lighter,
or Lightest.

When checked, all pages
are scanned before the
fax operation begins.

Press this button to
modify Speed Send and
Control Form settings.

Press this button to set
the defaults.

Sets auto reduction,
discard sized, redial,
options, ringer and
speaker volume and
miscellaneous options.

25

Speed Send and Control Form Setup

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Speed Send setup

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Address Book

Create Access to create a

Modify Access to modify an

Speed Send
Entries

Display Name Allows you to edit

Add Entry to
Control Form

Send to EMail

Send to Fax Select this option if

Fax when PC is
not available

Create Group

Modify Group

Name of currently
selected Address
Book.

new Address Book
entry.

existing Address
Book entry.

Displays all of the
current Speed Send
entries selected that
will appear in the
LCD display.

the name so that it
fits on the LCD
display.

Check the From box
or the To box to add
Address Book
entries to the control
form.

Select this option if
you prefer to email
to your recipient.

you prefer to fax to
your recipient.

If the PC is not
connected, use the
Fax telephone
number.

Select to create a
new Group that will
replace the current
Speed Send entry.
with the new group.

Select to Modify
Group for
modification of the
currently selected
group.

Select any previously
created Address Book.

The Entry Number is the
number that can be used
for direct selection on
the control panel. The
name is the name from
the Address Book. The
Type indicates if it is a
Group Send, Fax or
Email destination.

Up to a maximum of 8
From selections and 16
To selections may be
made.

This option will only be
presented if there is an
Email address in the
Address Book.

This option will only be
presented if there is a
Fax address in the
Address Book.

26

Create or Modify Address

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Advanced Fax Settings

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27

Advanced Fax Settings

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Automatic
Reduction

Discard Size Allows you to set the

Set Defaults Changes Advanced Fax

Log Fax
Transmis­sions and
Receptions

Redialing
Options

Error
Correction
Mode (ECM)

Print
Terminal ID

Ring Volume Set the ring volume.

Speaker
Volume

Silent
Operation

Reduces an incoming fax
to fit on the paper in the
input tray.

discard size for incoming
faxes that are slightly
longer than the paper in
the A1000.

settings to factory default
settings.

Prints out a log every 40
transactions.

Allows you to set how
many minutes to wait
before redialing and how
many times to redial
when a line is busy.

Allows you to ensure
error-free transmission
with another fax machine
running ECM when the
line quality is poor.

Allows the machine to
print the page number,
date, time of reception,
the Station Fax ID and
Name of the remote fax at
the top of a received
document.

Set the speaker volume.

Allows alarm sound to be
turned off. When used in
conjunction with Ring
Volume set to Off, faxes
can be received silently.

Settings are Off, On with
Vertical only (reduces
vertically), On (reduces
horizontally and
vertically).

Settings are 0mm –
30mm in 1mm
increments. Setting a
discard size prevents a
tiny amount of data
being printed at the top
of a second page.

Press this button to set
the defaults to factory
defaults.

Select this box to print
out a log every 40
transactions.

Settings are 1-7 minutes
and 0-2 times to redial.

Select this box to turn on
this feature.

Select this box to turn on
this feature.

Settings are Off, Low,
Mid, or High.

Settings are Low, Mid,
Mid-High, or High.

When checked, turns off
All-In-One alarm sounds.
For silent reception of
faxes, use in conjunction
with Ring Volume Off.

Time/Date Settings

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A1000 Time
and Date
Settings

Set the time
settings for
Compaq
A1000.

Select Set A1000 Time to PC
time or set the time using the
down arrows to select the
month, day, year, hour,
minute, and second.

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28

Copy Settings

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Scan Settings

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Type Changes type of copy. Settings are Black Draft,

Black Normal, Black
Photo, Color Draft, Color
Normal, and Color Best.

Contrast Darkens or lightens

copy.

Scale Reduces or enlarges

copy.

Collate Arranges multiple

copies in 1-2-3 order.

Reverse
Print Order

Set Defaults Changes settings to

Selecting reverse Print
Order will print the last
page scanned first.

As pages are printed
face up, selecting this
feature will maintain
the original page order
for the copy. All pages
will be scanned to
memory then printed.

factory default settings.

Settings are Darkest,
Darker, Normal, Lighter,
and Lightest.

Settings are 75% Lg to
Ltr, 80% Lgl to A4, 90%
A4 to Ltr, 93% Ltr to A4,
and 100% Normal.

Check this box to
activate the collate
feature.

Can be On(checked) or
Off.

Press this button to set
the defaults.

Scan Settings

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Type Changes type of scan. Settings are Black Draft,

Black Normal, Black
Photo, Color Draft, Color
Normal, and Color Best.

Contrast Darkens or lightens

scan.

Set Defaults Changes settings to

factory default settings.

User
Directory
Setup

Scan To
Application
Setup

Folder to save images
scanned to User
Directory from the
control panel.

Set up the software
application names that
will appear in the
control panel Scan
menu.

Settings are Darkest,
Darker, Normal, Lighter,
and Lightest.

Press this button to set
the defaults.

Type or press Browse to
browse, to select a file
location, and select the
file type (*.bmp, *.tif,
*.jpeg).

Press this button to
access the Scan To
Application Setup panel.

29

Scan To Application Setup

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PC
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Add

Delete Deletes the selected

Applications
in All-In-One
Scan Menu

Short Name Shortened name

Create Link

Lists the software
applications in your
computer.

Adds the highlighted
name to the
Applications in Scan
Menu list.

name from the
A1000 Control Panel
Scan To Menu.

Shows the current
applications loaded
in the control panel
of the Compaq
A1000.

appears on the
A1000 control panel
Scan To menu.

Use to set up
additional PC
applications as
destinations for
scanning.

Highlight the software
application you want to
add to the Scan To menu
of your Compaq A1000
control panel.

Press this button to add
the highlighted name from
the PC Application list.

Press this button to delete
the highlighted name in
the A1000 Control Panel
Scan To Menu.

Scroll up or down to
select from the list.

Highlight the name in the
Applications in the A1000
Scan Menu and type the
short name.

Press this button to create
a text (OCR) or graphic
link to a PC application.

30

Compaq A1000 Control Form

Overview

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You may want to print several copies. Keeping a supply of
printed Control Forms available will save time when you are
ready for the A1000 to perform a task.

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31

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33

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1R1 %R[ )XQFWLRQ

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

Fax Check to send a Fax.

Copy Check to make a Copy.

Scan Check to Scan.

Contrast Sets contrast lighter or darker for faxes, copies, or scans.

Fax From Check to identify the Fax sender (select one only).

Fax To Check to identify the Fax recipients (select one or more).

Default Mark Identifies settings used if nothing is checked.

Fax Cover Page Automatically generates a cover sheet.

Fax Note

Fax Resolution Sets the Fax Resolution.

Copy/Scan Type Sets the type of Copy or Scan to be performed.

Copy Size (Scaling) Reduces or enlarges your copies.

Copy Quantity Sets number of copies.

Copy Collate Puts pages of multiple copies in order.

Scan To Directory Determines the directory to which your scanned image will be saved.

Scan To File Format Determines the format in which your scanned image will be saved.

If you choose YES for cover page, anything you've written in the note box will be copied onto the
cover page.

: This will be ignored if scan or fax options are also checked.

NOTE

34

Printing

Printing Overview

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GRFXPHQW1#7KH#H[DFW#VWHSV#IRU#SULQWLQJ#PD\#YDU\#IURP
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Printing a Document

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SULQWLQJ#WKDW#GRFXPHQW1

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81 6HOHFW#2.#WR#SULQW#DIWHU#PDNLQJ#DQ\#QHFHVVDU\

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Printer Settings

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Booklet

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Job Finishing

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IROORZV=

35

Poster

Handout

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RQ#ERWK#VLGHV#RI#WKH#SDSHU/#\RX#FDQ#FKDQJH#WKH#ELQGLQJ
HGJH#WR#FKDQJH#KRZ#WKH#LPDJH#LV#SULQWHG1

36

Two-Sided Printing

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0RU0

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FRUQHU#RI#WKH#WDVNEDU#WKHQ#FOLFN#RQ#WKH#&RPSDT

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WDE1

1

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)LQLVKLQJ#2SHUDWLRQV#GURS#GRZQ#ER[#WR#SULQW#WKH

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3ULQW#,QVWUXFWLRQ#3DJH#ER[/#D#VKHHW#ZLOO#SULQW#GHVFULELQJ
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Status Displays the printer status and the ink level.

Options Controls program options.

Cartridges Installs, cleans, and aligns ink cartridges.

About Displays information on the program version.

37

Using the Status Tab

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Using the Options Tab

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Ink Levels Shows how much ink remains.

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Run Minimized

Enable Sound Effects Activates the sound effects.

Enable Buffer Mode Activates the buffer mode.

Displays the Control Program in the
taskbar when a job is printing.

38

Using the Cartridge Tab

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Install Black Cartridge

Install Color Cartridge Select to change the color cartridge (left).
Install Photo Cartridge Select to install the photo cartridge (right).

Clean Print Nozzles

Align Cartridges

Print Test Page

Order Supplies

Select to change the black ink cartridge
(right).

The photo cartridge fits into the same slot
as the black cartridge.

Use this when there are missing portions
on the printed page.

Use this after you install a new cartridge or
when the black portions of text or graphics
do not line up with the color portions.

Use this to view the printer supplies for
your printer.

39

Faxing

Faxing Overview

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VHQG#D#ID[=

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Preparing Documents for Faxing

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SDQHO#GLVSOD\V#WKH#PHVVDJH=

Sending a Fax Using the Control Panel

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IROORZLQJ#VWHSV1

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51 3UHVV#WKH#)D[#EXWWRQ1

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61 (QWHU#WKH#ID[#QXPEHU#XVLQJ#WKH#QXPHULF#NH\V#RU

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Loading the Documents

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7KH#$OO0,Q02QH#GLDOV#WKH#HQWHUHG#ID[#QXPEHU#DQG#WKH
GRFXPHQW#WUDQVPLWV1

41

Faxing in Quick Mode

To send a fax using the default settings simply Load the
documents, enter the fax number, and press the

Fax

button.

Advanced Faxing Features

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51 3UHVV#WKH#)D[#EXWWRQ1
61 (QWHU#WKH#ID[#QXPEHU#XVLQJ#WKH#QXPHULF#NH\SDG1
71 3UHVV#WKH#0HQX#EXWWRQ#WR#F\FOH#WKURXJK#WKH#DGYDQFHG#ID[#IHDWXUHV1#+6HH#WKH#WDEOH#EHORZ1,
81 3UHVV#WKH#2SWLRQV#EXWWRQ#WR#FKDQJH#WKH#VHWWLQJV1
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Fax Resolution

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Fax Contrast

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Use when the originals are black text or line art. This mode provides the fastest fax
speed, but resolution is 203 x 98 dpi.

Use when the originals are black text or line art. Slower than Standard, but resolution is
203 x 196 dpi.

Use when the originals are photos or have color content. Slower than Fine, but resolution
is 203 x 196 dpi and gray level imaging is used.

Use when the originals are small black text or line art. Slower than Fine Photo, but
resolution is 300 x 300 dpi.

Use when the originals are photos or have color content. Slower than Super Fine, but
resolution is 300 x 300 dpi and gray level imaging is used.

Use for text documents and quickest transmission.

Use for documents that include photos or graphics that require shading.

Use for documents where color is important. Note that large files will be generated
resulting in the longest transmission times.

Adjust this when your originals are too light or too dark.

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42

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Speed Sending

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ODVW#HQWHUHG1#<RX#FDQ#DOVR#PRGLI\#WKH#QXPEHU#XVLQJ#WKH
&OHDU#EXWWRQ#DQG#WKH#QXPHULF#NH\SDG1

On Hook Dialing (OHD)

7KLV#IHDWXUH#SURYLGHV#WKH#DELOLW\#WR#GLDO#D#QXPEHU/
UHVSRQG#WR#DQ#DXWRPDWHG#DQVZHULQJ#V\VWHP#DQG#WKHQ
UHFHLYH#RU#VHQG#D#ID[1

%HFDXVH#WKH#$OO0,Q02QH#GRHV#QRW#KDYH#D#PLFURSKRQH/
\RX#FDQ#RQO\#OLVWHQ1

)RU#2+'/#FRPSOHWH#WKH#IROORZLQJ#SURFHGXUH=

41 :KHQ#WKH#/&'#SDQHO#GLVSOD\V#5HDG\

GRFXPHQWV#IDFH#GRZQ#RQ#WKH#GRFXPHQW#LQSXW
WUD\1

51 3UHVV#6WDUW2'LDO#EXWWRQ#WR#VLPXODWH#OLIWLQJ#WKH

KDQGVHW1

61 'LDO#WKH#QXPEHU#MXVW#DV#\RX#ZRXOG#RQ#D#VWDQGDUG

WHOHSKRQH1

Make sure to dial the number carefully. If you make a
mistake, press the

button and start over.

STOP

#SODFH

/

43

41 :KHQ#WKH#FDOOHG#VWDWLRQ#DQVZHUV/#\RX#FDQ#OLVWHQ

WR#WKH#DQVZHULQJ#PHVVDJH1

$#YROXPH#FRQWURO#IHDWXUH#LV#DYDLODEOH#ZKHQ#\RX
SUHVV#WKH#0HQX#EXWWRQ1#7R#FKDQJH#WKH#YROXPH/#SUHVV
WKH#0HQX#EXWWRQ#XQWLO#WKLV#GLVSOD\#DSSHDUV=

7KHQ#XVH#WKH#2SWLRQV#EXWWRQ#WR#VHOHFW#WKH#GHVLUHG
YROXPH1

51 3UHVV#6WDUW#ZKHQ#\RX#KHDU#WKH#ID[#WRQHV1#7KH#ID[

EHJLQV1

127(= 2Q#+RRN#'LDOLQJ#LV#QRW#DYDLODEOH#ZKHQ#ID[HV

DUH#SHQGLQJ#DQ#DXWRPDWLF#UHGLDO1

Confirming Transmission

:KHQ#WKH#ODVW#SDJH#RI#\RXU#GRFXPHQW#KDV#EHHQ#VHQW
VXFFHVVIXOO\/#WKH#PDFKLQH#EHHSV#DQG#UHWXUQV#WR#WKH
5HDG\#VWDWH1#,I#VRPHWKLQJ#JRHV#ZURQJ#GXULQJ#WKH#ID[
WUDQVPLVVLRQ/#DQ#HUURU#PHVVDJH#DSSHDUV#RQ#WKH#/&'
SDQHO1

8VH#WKH#&RPSDT#$4333#6HWWLQJV#8WLOLW\#WR#SULQW#D
FRQILUPDWLRQ#UHSRUW#HDFK#WLPH#ID[LQJ#LV#FRPSOHWH#RU
ZKHQ#WKHUH#LV#DQ#HUURU1#6HH#WKH#³&RPSDT#$4333
6HWWLQJV#8WLOLW\´#VHFWLRQ1

Automatic Redial

:KHQ#\RX#VHQG#D#ID[/#LI#WKH#QXPEHU#\RX#KDYH#GLDOHG#LV
EXV\#RU#WKHUH#LV#QR#DQVZHU/#WKH#$4333#KDQJV#XS/#ZDLWV
IRU#D#VSHFLILHG#LQWHUYDO/#DQG#UHGLDOV#WKH#QXPEHU1#:KHQ
WKLV#RFFXUV/#WKH#/&'#SDQHO#VKRZV#WKH#UHWU\#FRXQW#DQG
WKH#QXPEHU#RI#PLQXWHV#OHIW#EHIRUH#WKH#QH[W#UHWU\1#,I
DIWHU#D#VSHFLILHG#QXPEHU#RI#UHWU\#DWWHPSWV#+UHWU\#FRXQW,
WKH#$OO0,Q02QH#IDLOV#WR#FRQQHFW/#WKH#PDFKLQH#UHWXUQV#WR
WKH#5HDG\#VWDWH1

6HW#WKH#UHWU\#LQWHUYDO#DQG#FRXQW#IURP#WKH#&RPSDT
$4333#6HWWLQJV#8WLOLW\1

3UHVV#WKH#6WRS
UHWU\LQJ#WR#WUDQVPLW1#3UHVVLQJ#WKH#6WRS#EXWWRQ#GXULQJ
WKH#UHWU\#SHULRG#ZLOO#EULQJ#XS#WKH#IROORZLQJ#PHVVDJH=

EXWWRQ#WR#VWRS#VHQGLQJ#D#ID[#WKDW#LV

,I#PRUH#WKDQ#RQH#MRE#LV#UHWU\LQJ#WR#WUDQVPLW/#XVH#WKH
2SWLRQV#EXWWRQ#WR#VHOHFW#WKH#MRE#\RX#ZDQW#WR#VWRS#WKHQ
SUHVV#WKH#6WRS#EXWWRQ#WR#VWRS#\RXU#VHOHFWLRQ1

3UHVVLQJ#WKH#6WDUW#EXWWRQ/#ZKLOH#D#UHWU\#LV#ZDLWLQJ#IRU
WKH#UHWU\#LQWHUYDO#WR#FRPSOHWH/#ZLOO#FDXVH#WKH#UHWU\#WR
VWDUW#LPPHGLDWHO\1

Receiving a Fax

7KH#$OO0,Q02QH#KDV#IRXU#UHFHLYLQJ#PRGHV1

• ,Q#)$;#PRGH/#WKH#$OO0,Q02QH#DQVZHUV#DQ

LQFRPLQJ#FDOO#DQG#LPPHGLDWHO\#JRHV#LQWR
UHFHLYH#PRGH1

• ,Q#$162)$;#PRGH/#WKH#DQVZHULQJ#PDFKLQH

DQVZHUV#WKH#LQFRPLQJ#FDOO#DQG#WKH#FDOOHU#FDQ
OHDYH#D#PHVVDJH#RQ#WKH#DQVZHULQJ#PDFKLQH1#,I
WKH#$OO0,Q02QH#VHQVHV#D#ID[#WRQH#RQ#WKH#OLQH/#WKH
FDOO#DXWRPDWLFDOO\#VZLWFKHV#RYHU#WR#WKH#$OO0,Q0
2QH1#7R#XVH#WKH#$162)$;/#\RX#KDYH#WR#DWWDFK
DQ#DQVZHULQJ#PDFKLQH#WR#WKH#(;7#VRFNHW#RQ#WKH
$OO0,Q02QH1#<RX#DOVR#QHHG#WR#VHW#WKH#PDFKLQH#WR
DQVZHU#DIWHU#RQH#ULQJ1

• ,Q#7(/#PRGH/#DXWRPDWLF#ID[#UHFHSWLRQ#LV#WXUQHG

2))1#<RX#FDQ#UHFHLYH#D#ID[#E\#SLFNLQJ#XS#WKH
KDQGVHW#DQG#SUHVVLQJ#-<-#+VWDU0QLQH0VWDU,#RU
SUHVV#WKH#6WDUW#EXWWRQ#WZLFH#RQ#WKH#FRQWURO#SDQHO1

• ,Q#'53'#+'LVWLQFWLYH#5LQJ#3DWWHUQ#'HWHFWLRQ,

PRGH/#WKH#$OO0,Q02QH#ZLOO#DQVZHU#D#FDOO#RQ#WKH
OLQH#WKDW#KDV#D#VSHFLILF#ULQJ#SDWWHUQ1#,W#WKHQ
LPPHGLDWHO\#JRHV#LQWR#UHFHLYH#PRGH/#ZDLWLQJ
IRU#WKH#ID[#WR#EH#VHQW1#8VH#WKH#'53'#VHWXS#WR
WHDFK#WKH#$OO0,Q02QH#WKH#ULQJ#SDWWHUQ#LW#VKRXOG
UHVSRQG#WR1#'53'#VHUYLFH#PXVW#EH#REWDLQHG
IURP#\RXU#ORFDO#WHOHSKRQH#FRPSDQ\1

7KH#FXUUHQW#UHFHLYH#PRGH#LV#GLVSOD\HG#LQ#WKH#WRS#ULJKW
FRUQHU#RI#WKH#/&'#SDQHO#ZKHQ#WKH#$4333#LV#LQ#5HDG\
PRGH1

<RX#FDQ#FKDQJH#WKH#5(&(,9(#02'(#HLWKHU#RQ#WKH
FRPSXWHU#XVLQJ#WKH#$4333#6HWWLQJV#8WLOLW\#RU#IURP#WKH
6(783/#)$;#5(&(,9(#02'(#PHQX#RQ#WKH#$4333
FRQWURO#SDQHO1#6HH#WKH#³&RPSDT#$4333#6HWWLQJV´
VHFWLRQ1

While you are printing from the computer to the All-In-One, an
incoming fax will be received into memory. The memory can
store up to 42 pages. However, other tasks, such as copying
or sending a fax, may temporarily reduce the amount of
memory available.

44

Receiving Automatically in FAX Mode

41 3UHVV#6HWXS#WKHQ#WKH#0HQX#EXWWRQ#WR#DFFHVV#WKH

)$;#5(&(,9(#02'(1#3UHVV#WKH#2SWLRQV
EXWWRQ#XQWLO#WKH#)$;#VHWWLQJ#GLVSOD\V1

51 :KHQ#\RX#UHFHLYH#D#FDOO/#WKH#$OO0,Q02QH

DQVZHUV#WKH#FDOO#RQ#WKH#VHFRQG#ULQJ#DQG#UHFHLYHV
D#ID[#DXWRPDWLFDOO\1#<RX#FDQ#FKDQJH#WKH#QXPEHU
RI#ULQJV#IURP#WKH#&RPSDT#$4333#6HWWLQJV
8WLOLW\1

The fax mode is recommended when you have a dedicated
telephone line for your Compaq A1000.

Receiving Manually in TEL Mode Using an Extension
Telephone

7KLV#IHDWXUH#ZRUNV#EHVW#ZKHQ#\RX#DUH#XVLQJ#DQ
H[WHQVLRQ#WHOHSKRQH#FRQQHFWHG#WR#WKH#(;7#MDFN#RQ#WKH
$43331#<RX#FDQ#UHFHLYH#D#ID[#IURP#VRPHRQH#\RX#DUH
WDONLQJ#WR#RQ#WKH#H[WHQVLRQ#WHOHSKRQH#ZLWKRXW#KDYLQJ#WR
JR#WR#WKH#FRQWURO#SDQHO1

41 3UHVV#6HWXS#WKHQ#WKH#0HQX#EXWWRQ#WR#DFFHVV#WKH

)$;#5(&(,9(#02'(#IHDWXUH1#3UHVV#WKH
2SWLRQV#EXWWRQ#XQWLO#WKH#7(/#VHWWLQJ#GLVSOD\V1

51

,I#\RX#UHFHLYH#D#FDOO#RQ#WKH#H[WHQVLRQ#WHOHSKRQH
DQG#KHDU#ID[#WRQHV/#SUHVV#WKH#6WDUW#EXWWRQ#WZLFH
RQ#WKH#FRQWURO#SDQHO#RU#SUHVV#WKH#EXWWRQV#-<-
+VWDU0QLQH0VWDU,#RQ#WKH#H[WHQVLRQ#WHOHSKRQH1
:KHQ#XVLQJ#WKH#H[WHQVLRQ#WHOHSKRQH/#SUHVV#WKHVH
EXWWRQV#VORZO\#LQ#VHTXHQFH1#,I#\RX#VWLOO#KHDU#WKH
ID[#WRQH#DQG#GR#QRW#KHDU#WKH#VRXQG#LQGLFDWLQJ
GDWD#WUDQVIHU#IURP#WKH#UHPRWH#PDFKLQH/#WU\
SUHVVLQJ#-<-#RQFH1

61 7KH#PDFKLQH#UHFHLYHV#WKH#GRFXPHQW1#5HSODFH

WKH#KDQGVHW#RQ#WKH#H[WHQVLRQ#WHOHSKRQH1

127(=##<RX#FDQQRW#VHQG#D#ID[#LQ#WKLV#PRGH1

Receiving Automatically in ANS/FAX Mode

7R#XVH#WKLV#PRGH/#\RX#PXVW#DWWDFK#DQ#DQVZHULQJ
PDFKLQH#WR#WKH#(;7#VRFNHW#RQ#WKH#$OO0,Q02QH1

41 3UHVV#6HWXS#WKHQ#WKH#0HQX#EXWWRQ#WR#DFFHVV#WKH

)$;#5(&(,9(#02'(#IHDWXUH1#3UHVV#WKH
2SWLRQV#EXWWRQ#XQWLO#WKH#$162)$;#VHWWLQJ
GLVSOD\V1

51 :KHQ#\RX#JHW#D#FDOO/#WKH#DQVZHULQJ#PDFKLQH

DQVZHUV#LW1#,I#WKH#FDOOHU#OHDYHV#D#PHVVDJH/#WKH
DQVZHULQJ#PDFKLQH#VWRUHV#WKH#PHVVDJH
QRUPDOO\1#,I#WKH#$OO0,Q02QH#KHDUV#D#ID[#WRQH#RQ
WKH#OLQH/#WKH#UHFHLYH#ID[#PRGH#LV#DFWLYDWHG1

If you have set the All-In-One to ANS/FAX mode and your
answering machine is turned off,

is connected to the All-In-One,

automatically attempt to receive a fax after 6 rings.

If your answering machine has a ‘user-selectable ring
counter,’ set it to answer incoming calls within 1 ring.

or no answering machine

the All-In-One will

Receiving Automatically in DRPD Mode

'LVWLQFWLYH#ULQJ#LV#D#WHOHSKRQH#FRPSDQ\#VHUYLFH#WKDW
HQDEOHV#D#XVHU#WR#XVH#D#VLQJOH#WHOHSKRQH#OLQH#WR#DQVZHU
VHYHUDO#GLIIHUHQW#WHOHSKRQH#QXPEHUV1#7KH#SDUWLFXODU
QXPEHUV#WKDW#VRPHRQH#FDOOV#LV#LGHQWLILHG#E\#D
GLVWLQFWLYH#ULQJLQJ#SDWWHUQ#FRQVLVWLQJ#RI#YDULRXV
FRPELQDWLRQV#RI#ORQJ#DQG#VKRUW#ULQJLQJ#VRXQGV1

8VH#WKH#IROORZLQJ#VWHSV#RQ#WKH#&RPSDT#$4333#FRQWURO
SDQHO#WR#WHDFK#WKH#$OO0,Q02QH#WKH#ULQJ#SDWWHUQ#WKDW#LW
VKRXOG#DQVZHU=

41 3UHVV#6HWXS1
51 3UHVV#WKH#0HQX

EXWWRQ#XQWLO#\RX#VHH#WKLV#GLVSOD\=

#

61 3UHVV#6WDUW1
71 &DOO#WKH#WHOHSKRQH#QXPEHU#WKDW#\RX#ZDQW#WKH

GLVWLQFWLYH#ULQJ#SDWWHUQ#WR#UHFRJQL]H1

127(=##<RX#KDYH#WKUHH#PLQXWHV#WR#FDOO#WKH
$4333#WR#OHDUQ#WKH#GLVWLQFWLYH#ULQJ1#,I#WKUHH
PLQXWHV#KDYH#SDVVHG/#IROORZ#WKHVH#VWHSV#DJDLQ1

81 7KH#$OO0,Q02QH#ZLOO#OHDUQ#WKH#GLVWLQFWLYH#ULQJ

SDWWHUQ1

91 3UHVV#6HWXS#WKHQ#WKH#0HQX#EXWWRQ#WR#DFFHVV#WKH

)$;#5(&(,9(#02'(#IHDWXUH1#3UHVV#WKH

2SWLRQV EXWWRQ#WR#VHOHFW#'53'#PRGH1

:1 3UHVV#6WDUW1

127(=##'53'#PRGH#LV#QRW#DYDLODEOH#LQ#WKH#)$;
5(&(,9(#02'(#PHQX#XQWLO#D#ULQJ#SDWWHUQ#KDV
EHHQ#VXFFHVVIXOO\#OHDUQHG1

;1 :KHQ#WKH#GLVWLQFWLYH#ULQJ#SDWWHUQ#LV#GHWHFWHG/#WKH

$OO0,Q02QH#DQVZHUV#WKH#FDOO#RQ#WKH#VHFRQG#ULQJ
DQG#UHFHLYHV#D#ID[#DXWRPDWLFDOO\1#$OO#RWKHU#ULQJ
SDWWHUQV#ZLOO#EH#LJQRUHG1

45

Faxing to and from the Computer

8VLQJ#\RXU#FRPSXWHU¶V#PRGHP/#\RX#FDQ#VHQG#RU
UHFHLYH#ID[HV#IURP#WKH#&RPSDT#$4333#,QWHUQHW
'HVNWRS1#6HH#WKH#2QOLQH#+HOS#IRU#GHWDLOV1

&OLFN#6WDUWÆÆÆÆ3URJUDPV#ÆÆÆÆ&RPSDT#$4333#$OO0,Q02QHÆÆÆÆ

$4333#,QWHUQHW#'HVNWRS1

Using the Compaq Control Form to Fax

<RX#FDQ#XVH#WKH#&RPSDT#&RQWURO#)RUP#WR#ID[
GRFXPHQWV1#7KH#&RPSDT#&RQWURO#)RUP#PXVW#EH#VHW#XS
LQ#WKH#FRPSXWHU#EHIRUH#SULQWLQJ#D#FRS\#RI#&RPSDT
&RQWURO#)RUP1#6HH#WKH#&RPSDT#$4333#6HWWLQJV#8WLOLW\
VHFWLRQ#IRU#LQVWUXFWLRQV1

Faxing with the Compaq Control Form

41 3UHVV#WKH#&RQWURO#)RUP#EXWWRQ#DQG#WKHQ#SUHVV#WKH

6WDUW#EXWWRQ1#$#FRS\#RI#WKH#&RQWURO#)RUP#SULQWV1

'HIDXOW#VHWWLQJV#DUH#LGHQWLILHG#ZLWK#D#WULDQJOH
QH[W#WR#WKH#VHWWLQJ#ER[1

51 $IWHU#SULQWLQJ#WKH#&RPSDT#&RQWURO#)RUP/#FKHFN

WKH#)D[#ER[#DW#WKH#WRS#RI#WKH#SDJH#DQG#WKH
GHVLUHG#VHWWLQJV#LQ#WKH#&RQWUDVW#DQG
DUHDV1

61 &KHFN#WKH#QDPH#RI#WKH#SHUVRQ#ZKR#LV#VHQGLQJ

WKH#)D[#)URP#VHFWLRQ1

71 &KHFN#WKH#QDPHV#RI#WKH#SHRSOH#ZKR#DUH

UHFHLYLQJ#WKH#ID[#LQ#WKH#)D[#7R#VHFWLRQ1

81 :ULWH#\RXU#PHVVDJH/#ZLWKLQ#WKH#ER[/#LQ#WKH#1RWH

VHFWLRQ1

91 :KHQ#\RX#DUH#ILQLVKHG/#SXW#WKH#GRFXPHQWV#WKDW

\RX#ZDQW#WR#ID[#EHKLQG#WKH#&RPSDT#&RQWURO
)RUP1#3ODFH#WKH#GRFXPHQWV#SULQWHG#VLGH#IDFH

GRZQ#DQG#WRS#GRZQ#LQ#WKH#GRFXPHQW#LQSXW#WUD\1

:1 3UHVV#WKH#&RQWURO#)RUP#EXWWRQ#RQ#WKH#FRQWURO

SDQHO1#7KH#ID[#EHJLQV1

)D[#6HWWLQJV

46

Copying

Copying Overview

7KH#&RPSDT#$4333#$OO0,Q02QH#RIIHUV#WKUHH#ZD\V#WR
PDNH#FRSLHV1#<RX#FDQ#PDNH#FRSLHV=

• 8VLQJ#WKH#FRQWURO#SDQHO

• 8VLQJ#WKH#&RPSDT#&RQWURO#)RUP

• 8VLQJ#WKH#FRPSXWHU

8QWLO#D#WDVN#LV#VHOHFWHG/#WKH#/&'#SDQHO#GLVSOD\V
5($'<1

Loading the Documents

<RX#FDQ#XVH#WKH#$4333#WR#FRS\#GRFXPHQWV#WKDW#DUH
SULQWHG#RQ#VWDQGDUG#OHWWHU/#OHJDO/#RU#$70VL]HG#SDSHU1
)ROORZ#WKHVH#JXLGHOLQHV#WR#SUHSDUH#\RXU#GRFXPHQWV1

)RU#WKH#IROORZLQJ#W\SHV#RI#GRFXPHQWV/#XVH#WKH
&RS\26FDQ#6OHHYH=

• (QYHORSHV

• &KHFNV

• 5HFHLSWV

• )UDJLOH#RU#WKLQ#GRFXPHQWV

• 3KRWRJUDSKV

• :ULQNOHG#RU#FUHDVHG#SDSHU

• &XUOHG#RU#UROOHG#SDSHU

• 7RUQ#SDSHU

• &DUERQ#RU#FDUERQ0EDFNHG#SDSHU

• &RDWHG#RU#JORVV\#SDSHU

• 2QLRQ#VNLQ#RU#WKLQ#SDSHU

$OVR/#SUHSDUH#\RXU#GRFXPHQWV#E\=

• 5HPRYLQJ#DOO#VWDSOHV/#SDSHU#FOLSV/#DQG#VLPLODU

LWHPV#EHIRUH#IHHGLQJ#WKH#GRFXPHQW1

• 0DNLQJ#VXUH#DQ\#JOXH/#LQN/#RU#FRUUHFWLRQ#IOXLG

RQ#WKH#SDSHU#LV#FRPSOHWHO\#GU\#EHIRUH#IHHGLQJ
WKH#GRFXPHQW1

41 3ODFH#WKH#GRFXPHQW+V,#WR#EH#FRSLHG#IDFH#GRZQ

DQG#WRS#GRZQ#LQ#WKH#GRFXPHQW#LQSXW#WUD\1

51 $GMXVW#GRFXPHQW#JXLGHV#WR#PDWFK#WKH#ZLGWK#RI

WKH#GRFXPHQW/#LI#QHFHVVDU\1

Loading the Document Using the Copy/Scan Sleeve

7R#SURWHFW#LUUHJXODU0VL]HG#RU#GHOLFDWH#GRFXPHQWV#RU
SKRWRV#WKDW#ZHUH#PHQWLRQHG#DERYH/#XVH#WKH#FRS\2VFDQ
VOHHYH#ZKHQ#PDNLQJ#FRSLHV1

41 3RVLWLRQ#WKH#GRFXPHQW#RU#SKRWRJUDSK#LQ#WKH

XSSHU#OHIW#FRUQHU#RI#WKH#VOHHYH1

51 3ODFH#WKH#FRS\2VFDQ#VOHHYH#IDFH#GRZQ#DQG#WRS

GRZQ#LQ#WKH#GRFXPHQW#LQSXW#WUD\1

Copying

41 6OLGH#GRFXPHQW#GRZQ#LQWR#WKH#WUD\#XQWLO#WKH

PDFKLQH#JULSV#WKH#ILUVW#VKHHW1#7KH#ORZHU#/&'
SDQHO#GLVSOD\V#WKH#PHVVDJH=

51 3UHVV#WKH#&RS\#EXWWRQ1

61 8VH#WKH#QXPHULF#NH\SDG#WR#HQWHU#WKH#QXPEHU#RI

FRSLHV#WR#EH#PDGH1

71 3UHVV#6WDUW1

7KH#$OO0,Q02QH#ZLOO#WKHQ#PDNH#WKH#UHTXHVWHG#FRSLHV#RI
DOO#WKH#GRFXPHQWV#LQ#WKH#GRFXPHQW#LQSXW#WUD\1#1RWH#WKDW
IRU#VRPH#W\SHV#RI#FRSLHV#WKH#FRPSXWHU#PD\#EH
UHTXLUHG1

47

Advanced Copy Features

,Q#DGGLWLRQ#WR#WKH#FRS\#TXDQWLW\/#\RX#FDQ#DGMXVW#WKH#FRS\#W\SH/#FRQWUDVW/#VL]H/#FROODWH/#DQG#RUGHU1#7KLV#LV#GRQH#XVLQJ#WKH#0HQX
DQG#2SWLRQV NH\V#ORFDWHG#RQ#WKH#OHIW#DQG#ULJKW#VLGH#RI#WKH#/&'#SDQHO1#7R#DGMXVW#WKH#FRS\#W\SH/#FRQWUDVW/#VL]H/#DQG#FROODWLRQ/
FRPSOHWH#WKH#IROORZLQJ#SURFHGXUH1

7R#DFFHVV#DGYDQFHG#FRS\#IHDWXUHV=

41 /RDG#WKH#GRFXPHQWV#SULQWHG#VLGH#IDFLQJ#GRZQ#LQ#WKH#GRFXPHQW#LQSXW#WUD\1
51 3UHVV#WKH#&RS\#EXWWRQ1
61 (QWHU#WKH#QXPEHU#RI#FRSLHV#\RX#ZDQW#XVLQJ#WKH#QXPHULF#NH\SDG1
71 3UHVV#WKH#0HQX#EXWWRQ#WR#F\FOH#WKURXJK#DGYDQFHG#FRS\#IHDWXUHV1#+6HH#WKH#WDEOH#EHORZ1,
81 3UHVV#WKH#2SWLRQV
91 3UHVV#WKH#6WDUW#EXWWRQ#WR#FRS\1

0HQX 2SWLRQV 'HVFULSWLRQ

Copy Quantity 1-99 Use the numeric keypad to enter the quantity of copies you want.

Copy Type

Copy Contrast

Copy Size

Copy Collate

Copy Print Order

41#

)RU#PXOWLSOH#FRSLHV/#WKH#FRPSXWHU#PXVW#EH#RSHUDWLRQDO1

51#

7KH#FRPSXWHU#PXVW#EH#RSHUDWLRQDO#IRU#FRORU#FRSLHV1

EXWWRQ#WR#FKDQJH#WKH#FRS\#IHDWXUH#VHWWLQJV1

$GYDQFHG#&RS\#)HDWXUHV

%ODFN#'UDIW

•

%ODFN#1RUPDO

•

%ODFN#3KRWR

•

&RORU#'UDIW

•

&RORU#1RUPDO

•

&RORU#%HVW

•

'DUN#WR#/LJKW

•

433(

•

<6(#)LW/#/HWWHU#WR#$7

•

<3(#$7#WR#/HWWHU

•

;3(#/HJDO#WR#$7

•

:8(#/HJDO#WR#/HWWHU

•

&XVWRP##+58#WR#533(,

•

2Q

•

2II

•

$V#6FDQQHG

•

5HYHUVH

•

4

5

5

5

Use Black Draft when the originals are black text or line art. Black Draft is the fastest copy setting,
but the resolution is reduced.

Use Black Normal when the originals are black text or line art. Black Text is slower than Black
Draft, but the resolution is better.

Use Black Photo when the originals are photos or have color content. Black Photo is faster than
the color settings, but it prints in grayscale.

Use Color Draft to make quick color copies.

Use Color Normal to make color copies with a better resolution than Color Draft.

Use Color Best to make color copies with the best quality.

Adjust this when your originals are too light or too dark.

Use this when you want the copied image the same size as the original.

Use this to copy the full page, including areas outside of printable margins. This will also reduce
from Letter to A4.

Use this to reduce from A4 to letter.

Use this to reduce from Legal to A4.

Use this to reduce from Legal to Letter.

Use this for a custom reduction. Use the numeric keypad to enter the size you want.

Use this to collate copies when the copy quantity selected is greater than one. When selected, all
pages will be scanned into memory then printed.

Use this to print the selected copy quantity of each page before printing the next page or
document.

Use this to print the pages in the order scanned. The result of doing this is that the first page
scanned will end face up at the bottom of the printed output pile. For single copies, printing and
scanning will occur at the same time.

Use this if the final printed output stack is to be in the same order as the original stack fed into
the scanner. When selected all pages will be scanned into memory then printed.

This option is available for single and multiple copies when selecting copy collate.

NOTE:

48

Copying with the Computer

Copying with the Compaq Control Form

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1

49

Scanning

Scanning Overview

All scanning activities require the host computer to be
connected and powered up.

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Loading Documents for Scanning

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&RS\26FDQ#VOHHYH=

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Loading the Document Using the Copy/Scan Sleeve

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LQSXW#WUD\1

Scanning

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LQIRUPDWLRQ#RQ#VHWWLQJ#XS#D#VFDQ#GHVWLQDWLRQ1

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WR#WKH#FKRVHQ#GHVWLQDWLRQ1

1

51

Advanced Scanning

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SDQHO#WR#PDNH#DGMXVWPHQWV1

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41 /RDG#WKH#GRFXPHQWV#SULQWHG#VLGH#IDFLQJ#GRZQ#LQ#WKH#GRFXPHQW#LQSXW#WUD\1
51 3UHVV#WKH#6FDQ#EXWWRQ1
61 6HOHFW#WKH#6FDQ#7R#GHVWLQDWLRQ#XVLQJ#WKH#2SWLRQV#EXWWRQ1
71 3UHVV#WKH#0HQX#EXWWRQ#WR#F\FOH#WKURXJK#DGYDQFHG#VFDQ#IHDWXUHV1
81 3UHVV#WKH#2SWLRQV#EXWWRQ#WR#FKDQJH#WKH#VFDQ#IHDWXUH#VHWWLQJV1
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Scan Type*

Scan Contrast*

•

•

•

•

•

•

•

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Use when the originals are black text or line art. This is the fastest scan, but the
resolution is reduced.

Use when the originals are black text or line art. This is slower than Black Draft,
but the resolution is better.

Use when the originals are photos or have color content. Black Photo is slower
than Black Normal but it captures grayscale information.

Use when the originals are color photos. This is the fastest color scan, but the
resolution is reduced.

Use when you want a better quality color scan. This is slower than Color Draft.

Use when you want the best quality color scan. This is slower than Color Normal
and the slowest scan possible. The resolution is the best.

Adjust this when your originals are too light or too dark.

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52

Scanning with the Computer

Scanning with the Compaq Control Form

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PRUH#GHWDLOV1

53

Maintaining Your A1000

Cleaning the Document Scanner

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DV#WKH=

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8QSOXJ#WKH#SRZHU#FRUG#IURP#WKH#HOHFWULFDO#RXWOHW

41

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51

Removing the white roller

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91

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Opening the control panel

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61

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Cleaning the Cartridge Carrier

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51

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431

Replacing the Document Separator Pad

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WLPH#WKURXJK#WKH#VFDQQHU#DVVHPEO\/#\RX#PD\#QHHG#WR
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6HUYLFH#YLD#WKH#&RPSDT#ZHE#VLWH#DW#ZZZ1FRPSDT1FRP
IRU#PRUH#LQIRUPDWLRQ1

The life of the automatic document feed rubber varies with
use. You may not have to replace this pad during the life of
the A1000.

56

Basic Troubleshooting

Preparation

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Clearing Document and Paper Jams

Document Jams during Copying, Scanning or
Sending Faxes

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PDFKLQH1

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81

Paper Jams during Printing, Copying, or
Printing Faxes

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41

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61

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91

Error Messages

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RQ#WKH#&RQWURO#3DQHO¶V#/LTXLG#&U\VWDO#'LVSOD\#+/&',
VFUHHQ1#2IWHQ/#WKH#HUURU#FDQ#EH#HDVLO\#UHVROYHG#DQG#WKH
FXUUHQW#WDVN#FDQ#EH#FRPSOHWHG1#7KH#IROORZLQJ#WDEOH
OLVWV#WKH#HUURU#PHVVDJHV#\RX#PD\#HQFRXQWHU/#WKH#PRVW
SUREDEOH#FDXVH/#DQG#D#VLPSOH#VROXWLRQ1

57

7URXEOHVKRRWLQJ#(UURU#0HVVDJHV

5HDG\#6WDWH#0HVVDJHV

6<0372020(66$*( &$86( 62/87,21

“ADD PAPER THEN PRESS FORM FEED”

“CHANGE BLACK INK”
Received faxes are stored to memory, not

printed.

“CLR DOCUMENT JAM”

“REMOVE PAPER JAM THEN PRESS
CLEAR”

“MEMORY TO PRINT” A copy collate or incoming fax is in

“CARTRIDGES?” No cartridges detected in the A1000.

“ADD RIGHT CART.”
“ADD LEFT CART.”

No paper detected in the paper input

•

tray.
Paper in paper input tray but not

•

feeding into printer.

All-In-One detects that the ink cartridge is
empty.

A document jam or a very long document
was scanned.

Paper jam occurred in printer paper path. Clear paper jam then press

memory while the printer is busy.

Cartridge did not detect one of the
cartridge locations.

Load paper in the paper input tray then

•

press

Form Feed

Remove paper, check that sheets are in

•

good condition and not stuck together.
Replace paper and retry, then press

Form Feed

Replace the Black ink cartridge. Replacing
the Black ink cartridge and selecting NEW
BLACK CARTRIDGE will reset the ink
monitoring system and print any faxes in
memory. (Note that if you keep the old
cartridge installed and tell the system you
have installed new cartridges, you may get
some more pages printed but you will
defeat the ink management system and
may lose incoming faxes.)

Open the cover and remove document or
jam.

Clear Paper Jam” instructions.

See “

A copy job will complete when printer
becomes available.

Open covers and install cartridges then
close covers. Press OPTIONS button until
the appropriate message displays.

If you are replacing cartridges that were
previously in use, then select NONE
CHANGED, NEW LEFT, NEW RIGHT or NEW
BOTH. Next press the START button.
Answer any additional questions by
pressing OPTIONS until correct answer
appears, then press START.

Move cartridge carriage to load position by
pressing SETUP->MENU->START. Open
covers and install or reinstall the indicated
cartridge. Close covers. Press OPTIONS
button until the appropriate message
displays.

If you are replacing cartridges that were
previously in use, then select NONE
CHANGED, NEW LEFT, NEW RIGHT or NEW
BOTH. Next, press the START button.
Answer any additional questions by
pressing OPTIONS until the correct answer
appears, then press START.

.

.

CLEAR/STOP.

58

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“ENTER FAX NUMBER TO DIAL" with beep
warning tone and return to READY state.

“LOAD DOCUMENT" with beep warning
tone and return to READY state.

“RESOURCE BUSY, TRY LATER” with beep
warning tone and return to prior state.

“CLR DOCUMENT JAM”

“DOCUMENT OUT, PLEASE WAIT” Pressing

“FAX SPEED # ?
UNDEFINED”
beep warning tone and return to READY

state.

Display “MEMORY FULL!” and returns to
READY state

“MEMORY FULL, TO CONTINUE, START “ Memory Full occurred after the first page of

“NO LINE CONNECTION”, beep warning
tone and return to READY state.

“STOP PRESSED, PLEASE WAIT” STOP key pressed during fax transmission. Wait for the fax job to be terminated.

“CHANGE BLACK INK
MEMORY TO PRINT”

“MEMORY FULL!” The memory becomes full while receiving a

An attempt to send a fax without entering a
fax number.

An attempt to start a fax operation before
loading the document.

Tried to fax a document with MEMORY
XMIT OFF while another fax operation is
happening.

A document jam or very long document
was scanned.

after document is loaded. Wait for all document(s) in the document

STOP

Entered a number of an unassigned Speed
Send.

Memory Full occurred while scanning the
first page of a document.

a document has been scanned into
memory.

Phone line disconnected while trying to
send a fax.

Smart Ink has determined that the ink
cartridge is empty. An incoming FAX has
been saved to memory.

fax.
A1000 will print out (or save to memory)

the received pages.

Enter a fax number before sending a fax.

Load the document to be copied before
pressing

Wait for the current fax operation to
complete.

Open the cover and remove document or
jam.

input tray to be fed to the document exit
tray.

Enter an assigned Speed Send number.
Use the A1000 Settings Utility to set up
Speed Send numbers.

Wait for memory to become available, then
try again or Turn Memory XMIT off from
SETUP or A1000 Settings Utility.

Press

START

completely stored pages. Current and
remaining pages will not be sent.

Pressing

Check the phone line connection.

Faxes will continue to be received to
memory (until full). Replace Black ink
cartridge to print out received faxes.
Replacing the Black ink cartridge and
selecting NEW BLACK CARTRIDGE will
reset the ink counting system. (Note that if
you keep the old cartridge installed and tell
the system you have installed new
cartridges you may get some more pages
printed but you will defeat the ink
management system and may lose
incoming faxes.)

Sending station should see a transmission
error and re-send the fax.

.

START

and the A1000 will send

STOP/CLEAR

will cancel the job.

Continued

59

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6<0372020(66$*( &$86( 62/87,21

"PC DRPD SETUP
FAILED!”

A1000 failed to learn the DRPD tones.
Ring pattern not detected.
System timed out waiting for ring.
Note that DRPD mode can not be selected

until a ring pattern has been successfully
learned.

Check phone line connection.

60

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“LOAD DOCUMENT" with beep warning
tone and return to READY state.

“ADD PAPER” with beep warning tone and
return to READY state.

“RESOURCE BUSY, TRY LATER” with beep
warning tone and return to prior state.

“REMOVE PAPER JAM THEN PRESS
CLEAR”

“DOCUMENT OUT, PLEASE WAIT” STOP pressed after paper is loaded.

“CLR DOCUMENT JAM” A document jam or a very long document

“PC NOT AVAILABLE” displayed on the LCD
panel with a beep warning tone and return
to READY state.

“ADD PAPER THEN PRESS FORM FEED”

“ADD PAPER THEN PRESS FORM FEED”
with beep warning tone and return to
READY state.

“MEMORY TO PRINT” Starting a copy collate or multiple copy

“MEMORY FULL!” Collate is off and insufficient memory to

“MEMORY FULL, TO CONTINUE, START”

Tried to start a copy operation before
loading the document.

Tried to start a copy operation with no
paper in the paper input tray.

Tried to copy when the scanner is in use.
Tried to copy when printer is in use.
Tried to start a computer-assisted copy

while parallel port is in use by another
task.

Paper jam occurred in paper path. Clear paper jam, then press

was scanned.

Computer is not available for a copy task
that required computer assistance (multiple
photo or color copies).

Making copies without paper and collate
on.

Making copies without paper and collate
off.

operation while the printer is busy.

copy current sheet of document.

During a multiple copy operation, the
memory became full.

Load document to be copied before
pressing

START

Load paper in the input tray.

Verify that the computer is connected and
available.

Wait for resource to become free then try
again.

See “Clearing Documents and Paper Jam”
section

.

Wait for all document(s) in the document
input tray to be fed to the document output
tray.

Open the control panel and remove
document or jam.

Verify that the computer is connected and
available.

Make sure the cables are connected, the
computer is on and not in sleep mode.

Retry when the computer is available.

Add paper, press
will continue.

Add paper before attempting to copy.

Copy job will complete when print job is
finished.

Job will be automatically aborted. Retry
when more memory becomes available.

Press

START

full pages scanned so far, then continue
the scanning process.

Press

STOP

Selecting a single copy, turning Copy

Note:

Collate off, or selecting Copy Print Order as
scanned will reduce the memory
requirement of the selected copy operation.

.

CLEAR /STOP

Form Feed

to print (collated) the current

to cancel the copy operation.

and printing

.

61

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“SCAN TO
UNDEFINED.” with beep warning tone and

return to READY state.

“LOAD DOCUMENT" with beep warning
tone and return to READY state.

“RESOURCE BUSY, TRY LATER” with beep
warning tone and return to prior state.

“CLR DOCUMENT JAM” A document jam or a very long document

“DOCUMENT OUT, PLEASE WAIT” Pressing

PC NOT AVAILABLE” with beep warning

“

tone and return to READY state

.

Trying to scan to an undefined scan
destination.

Trying to start a scan operation before
loading the document.

Trying a SCAN operation while the scanner
is busy.

Trying to scan while parallel port is in use
by another task.

was scanned.

after document is loaded. Wait for all document(s) in the document

STOP

There is no response from computer. Verify that a standard USB cable is

Use A1000 Settings Utility to define the
scan locations.

Load document to be scanned before
pressing

START

Verify that the computer is connected and
available.

Wait for resource to become free then try
again.

Open the cover and remove document or
jam.

input tray to be fed to the document output
tray.

connected to the computer and that the
computer is on and not in sleep mode.

Verify that the A1000 software is properly
installed and running by selecting A1000
Settings from the Compaq A1000 program
group.

Retry.

.

62

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6<0372020(66$*( &$86( 62/87,21

“RESOURCE BUSY, TRY LATER” with beep
warning tone and return to prior state.

“CLR DOCUMENT JAM”

“DOCUMENT OUT, PLEASE WAIT” Pressing

“ADD PAPER” with beep warning tone and
return to READY state.

“CHANGE BLACK INK” Trying to print a Control Form but Smart Ink

“REMOVE PAPER JAM THEN PRESS
CLEAR”

“PC NOT AVAILABLE” with beep warning
tone and return to READY state.

Trying to scan Control Form sheet while the
computer is using parallel port for another
job.

Trying to print a Control form sheet while
computer is using parallel port for another
job.

A document jam or a very long document
was scanned.

after paper is loaded Wait for all document(s) in the document

STOP

Trying to print a Control Form when no
paper is in the paper input tray.

has determined that the ink cartridge is
empty.

Trying to print a Control Form when a
paper jam occurred in the paper path.

There is no response from the computer. Verify that a standard USB cable is

Wait for current computer to printer port
activity to complete, then try again.

Open the cover and remove document or
jam.

input tray to be fed to the document output
tray.

Load paper into the paper input tray.

Replace Black ink cartridge. Replacing the
Black ink cartridge and selecting NEW
BLACK CARTRIDGE will reset the ink
counting system. (Note that if you keep the
old cartridge installed and tell the system
you have installed new cartridges you may
get some more pages printed but you will
defeat the ink management system and
may lose incoming faxes.)

Clear paper jam, then press

connected to the computer and that the
computer is on and not in sleep mode.

Verify that the A1000 software is properly
installed and running by selecting A1000
Settings from the Compaq A1000 program
group.

Retry.

STOP/CLEAR

.

63

Correcting Problems

6RPH#RI#WKH#SUREOHPV#WKDW#\RX#PD\#HQFRXQWHU#DUH#OLVWHG#LQ#WKH#WDEOH#WLWOHG#³(UURU#0HVVDJHV1´#2FFDVLRQDOO\/#RWKHU#SUREOHPV
PD\#DULVH#WKDW#\RX#FRXOG#VROYH#\RXUVHOI1#7KH\#DUH#OLVWHG#LQ#WKH#IROORZLQJ#WDEOHV#DORQJ#ZLWK#D#SRVVLEOH#FDXVH#DQG#SRVVLEOH
VROXWLRQ1

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6\PSWRP 6ROXWLRQ

Check the power cord connection.

The machine is not working. There is no
display. The buttons do not work.

No dial tone (when START key is pressed
form READY display.)

The numbers stored in the SPEED SEND
memory do not dial correctly.

The document does not feed into the
machine.

Incoming faxes are not received
automatically.

Faxes can not be received manually.

The machine will not send a fax.

Incoming faxes are incomplete or contain
blank spaces.

Spots on incoming faxes.

You are receiving poor quality faxes.

Stretched words on incoming faxes.

There are vertical lines or stripes on copies
or documents you send.

The machine dials a number, but fails to
make a connection with another fax
machine.

Pages have a small strip of text printed at the
top with a large blank area below.

Losing characters on the bottom edge of the
page.

•

Check to make sure your electrical outlet is live.

•

Cycle power to the unit.

•

Cycle power to the unit leaving it without power for at least five minutes.

•

Ensure that the telephone cord is connected properly.

•

Plug another telephone into the phone jack to check the socket.

•

Make sure the numbers are stored in the memory correctly. To print Speed Send

•

list press
Press the

Make sure the document is not wrinkled or folded and is not too thick or too thin.

•

Make sure that the cover is firmly closed.

•

Make sure that the A1000 FAX RECEIVE mode is not set to TEL. The current receive

•

mode is displayed in the upper right corner of the LCD panel.
Make sure the extension phone is on the hook properly.

•

Check to see if there is paper in the paper input tray.

•

Insufficient memory to receive fax. – (See Memory To Print, Memory Full in “Fax

•

Messages.”)
Press

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

START

you hang up the handset.
Make sure the document is loaded face down.
Check the machine you are sending to for problems.
The machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Make a copy to check your machine.
The cartridge may be running out of ink. See “Print Quality Problems
Check the phone for line noise.
Run a printer self test to be sure the print head is clean. See “Print Quality

Problems
The machine sending you a fax may have a dirty scan glass.
Check the phone for line noise.
The machine sending you the fax had a temporary document jam.

Check your scan glass. It may need to be cleaned. See the
chapter.

The fax machine you are trying to reach may be turned off, out of paper, or cannot
answer incoming calls.

You may have selected the wrong paper size setting. See the “Loading Different
Size Paper” section.

Set AUTO REDUCTION ON. This control is located in the A1000 Settings Utility on
the

FAX

, then press

SETUP

OPTIONS

.”

tab.

button to select the

twice on the A1000 control panel, or *9* on the EXT phone, before

button to select the PRINT REPORT feature.

MENU

SPEED SEND LIST.

Press

Maintaining Your A1000

START

.”

to print.

64

3ULQW#4XDOLW\#3UREOHPV

6\PSWRP 6ROXWLRQ

The print cartridge may be running out of ink.

Light or blurred characters

Smudged or dark characters

Characters with white lines

Color print quality is poor.

Characters are improperly formed or not
aligned correctly.

Vertical straight lines in tables, borders and
graphs are not smooth.

Solid black areas on transparencies contain
white streaks.

Printed color does not match screen color.

Documents are printing black and white
instead of color.

Printer pauses frequently during a print job

•

The print cartridge may need to be cleaned. See “Cleaning Print Cartridges”

•

section
Make sure you are using the correct type of paper.

•

Make sure you are using the correct type of paper.

•

The paper should be straight and without wrinkles.

•

Let the ink dry for a moment before handling the document.

•

Adjust the Print Quality settings.

•

The print cartridge may need to be cleaned. See “Cleaning Print Cartridges”

•

section
The print cartridge may be running low on ink.

•

Remove and reinstall the print cartridge.

•

The print cartridge may need to be cleaned. See

•

section
Make sure you are using the correct type of paper.

•

Adjust the Print Quality settings.

•

The media is loaded incorrectly or is an unsupported size or type. Try feeding one

•

sheet at a time.
Make sure you do not have hard-coded spaces at the left margin in your

•

application.
The print cartridge may need to be cleaned. See

•

section
The print cartridge may need to be aligned. See “Aligning Print Cartridges” section

•

The print cartridge may need to be aligned. See “Aligning Print Cartridges” section

•

The print cartridge may need to be cleaned. See

•

section
Try changing the fill pattern in your application software.

•

The color print cartridge has run out of one or more ink colors. Install a new color

•

ink cartridge.
The print cartridge may need to be cleaned. See

•

section
The print settings may be incorrect.

•

If your printer pauses frequently (every two or three lines) during a print job and the

•

printed pages have alternating bands of light and dark print, choose Enable Buffer
Mode from the

1. From the printer's Control Program, click the

2. Choose the

.

.

Cleaning Print Cartridges

“

.

Cleaning Print Cartridges

“

.

Cleaning Print Cartridges

“

.

Cleaning Print Cartridges

“

.

tab.

Options

tab.

Options

Enable Buffer Mode

option.

”

”

.
.

”

”

65

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The printer may be improperly connected to the computer. Check the cable

Printer is on, but nothing prints.

Printer seems to be printing, but no
characters are printing.

Unexpected characters print or characters
are missing.

Printer prints very slowly.

The Control Panel does not respond.

Making a local copy at 100% does not print
on a single sheet although the same size
paper is in the paper input tray.

Page does not print.

The A1000 doesnot respond.

•

connections at the All-In-One and at the computer.
Make sure that the printer cable is a standard USB cable.

•

The USB cable may be defective. Try another cable.

•

Make sure your application has the A1000 selected as the default printer.

•

Make sure there is paper in the paper input tray.

•

Make sure that the paper path is not blocked.

•

Be sure the tape covering the nozzle of the print cartridge has been removed.

•

The print cartridge may be out of ink.

•

Make sure that your application has the A1000 selected as the default printer.

•

Check the USB cable connections.

•

The print head may need to be cleaned. See

•

You may be using “High” print quality. Adjust your Print Quality settings to

•

NORMAL

Graphics print more slowly than text.

•

Color prints more slowly than black.

•

Special media prints more slowly than plain paper.

•

If printing in black, make sure photo cartridge is not installed.

•

Open applications affect print speed. Close other running programs if they are not

•

required.
Unplug the A1000 power cord, then plug it back in.

•

The A1000 does not know the paper size that is loaded in the printer output tray.

•

Press
button until the correct paper size (letter, legal, A4) is displayed.

Complicated page formats may not be printable on the printer. Too many fonts

•

and/or complex graphics can cause this problem. Simplify your page.
Unplug the A1000’s USB cable for at least 10 seconds, then reconnect.

•

Unplug the A1000 power cord, then plug back in.

•

Restart Windows.

•

or

QUICK PRINT.

, use the menu key to select the

Setup

Cleaning Print Cartridges

“

Paper Size

menu. Press the

section

”

.

Options

66

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Clear the paper jam. See section, “Clearing Document And Paper Jams.”

Paper is jammed

Paper sticks together.

Paper fails to feed.

Multiple sheets of paper fed.

Paper skews or buckles in the paper bin.

Envelopes skew or fail to feed correctly in the
paper bin.

Transparencies stick together in the paper
exit.

•

Make sure there is not too much paper in the paper input tray.

•

Make sure you are using the correct type of paper.

•

Fan the paper to allow some air between the sheets.

•

Humid conditions may cause some paper to stick together.

•

Make sure there is not too much paper in the paper input tray.

•

Some types of paper may require more than one sheet of paper to be loaded in the

•

input tray to feed correctly.
Make sure that the envelope guide is not in the install position.

•

Remove any obstructions from inside the printer.

•

Press

•

Make sure there is not too much paper in the paper input tray.

•

Load paper of only one type, size, and weight.

•

Do not force paper down into the printer when loading.

•

If multiple sheets have caused a paper jam, clear the paper jam.

•

Make sure there is not too much paper in the paper input tray.

•

Make sure the paper guide does not push the paper and cause it to bow.

•

Make sure you are using the correct type of paper.

•

Do not force paper down into the printer when loading.

•

Make sure that the right side of the paper is aligned with the right edge of the

•

feeder and the left paper guide is set against the left side of the paper.
Make sure that the envelope guide is not in the envelope position.

•

Make sure that the paper guide is against the left side of the envelopes.

•

Use only transparencies designed for Inkjet Printers.

•

Remove each transparency as it exits from the printer.

•

Form Feed

to retry.

67

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Make sure you load the document to be scanned into the document tray.

Cannot scan a document into memory.

Scanning very slowly.

“There is no document or the document is
loaded improperly. Insert the document
properly and try again,” message appears on
the screen.

“Scanner is busy receiving or printing data.
When the current job is completed, try
again,” message appears on the screen.

“The scanner driver is not installed or an
operation environment is not set up properly.
Reinstall the scanner driver and try again,”
message appears on the screen.

“Port is disabled. Check if the port is properly
connected, or power is on. Then restart your
computer,” message appears on the screen.

“Port is disabled. Check if the port is properly
connected, power is on, scanner is not
busy,” message appears on the screen.

Vertical black line or strip over the entire
length of the scan or copy.

•

Clear the problem that is preventing received documents that are stored in the

•

memory from printing, i.e. low black ink or a paper jam.
If there are any outgoing faxes stored in the memory waiting to be sent, print out

•

the received documents that are stored in memory.
Graphics are scanned more slowly than text and color is slower than black.

•

Increasing resolution will slow scanning.
Adding more memory to the computer can dramatically improve scanning speed,

•

especially for higher resolution color images. If there is a lot of disk activity when
scanning is the only application running on the computer, this is a good indication
that additional memory is needed.

Insert the document properly and push it down until the A1000 grips the

•

document.

Your scanner may be busy with a copying or faxing job. When the current job is

•

completed, try again.

Make sure that the application selects the Compaq A1000 Scanner as the Twain

•

Scanner
Reinstall the scanner driver by re-installing the A1000 software.

•

I/O errors can occur during scanning. Check the cable and cable connections.

•

The printer cable may be improperly connected or the power may be turned off.

•

Check the cable. Make sure the power is turned on.

Contaminated scanner lens. See the

•

instructions.

Maintaining Your A1000

chapter for cleaning

68

Regulatory and Safety Notices

Federal Communication Commission Notice

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69

European Union Notice

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SRZHU#VWULS#GR#QRW#H[FHHG#;3(#RI#WKH#H[WHQVLRQ
FRUG#RU#VWULS#DPSHUH#UDWLQJV#OLPLW1

• 2YHUORDGLQJ

'R#QRW#RYHUORDG#DQ#HOHFWULFDO#RXWOHW/#SRZHU
VWULS/#RU#FRQYHQLHQFH#UHFHSWDFOH1#7KH#RYHUDOO
V\VWHP#ORDG#PXVW#QRW#H[FHHG#;3(#RI#WKH#EUDQFK
FLUFXLW#UDWLQJ1#,I#SRZHU#VWULSV#DUH#XVHG/#WKH#ORDG
VKRXOG#QRW#H[FHHG#;3(#RI#WKH#SRZHU#VWULS#LQSXW
UDWLQJ1

72

• &OHDQLQJ

8QSOXJ#WKH#SURGXFW#IURP#WKH#ZDOO#RXWOHW#EHIRUH
FOHDQLQJ1#'R#QRW#XVH#OLTXLG#FOHDQHUV#RU#DHURVRO
FOHDQHUV1#8VH#D#GDPS#FORWK#IRU#FOHDQLQJ1

• +HDW

7KH#SURGXFW#VKRXOG#EH#SODFHG#DZD\#IURP
UDGLDWRUV/#KHDW#UHJLVWHUV/#VWRYHV/#RU#RWKHU#SLHFHV
RI#HTXLSPHQW#+LQFOXGLQJ#DPSOLILHUV,#WKDW
SURGXFH#KHDW1

• 5HSODFHPHQW#3DUWV

:KHQ#UHSODFHPHQW#SDUWV#DUH#UHTXLUHG/#EH#VXUH
WKH#VHUYLFH#SURYLGHU#XVHV#UHSODFHPHQW#SDUWV
VSHFLILHG#E\#&RPSDT1

• 6DIHW\#&KHFN

8SRQ#FRPSOHWLRQ#RI#DQ\#VHUYLFH#RU#UHSDLUV#WR#WKH
SURGXFW/#KDYH#\RXU#&RPSDT#DXWKRUL]HG#VHUYLFH
SURYLGHU#SHUIRUP#VDIHW\#FKHFNV#WR#GHWHUPLQH
WKDW#WKH#SURGXFW#LV#LQ#SURSHU#RSHUDWLQJ#FRQGLWLRQ1

• 2SWLRQV#DQG#8SJUDGHV

8VH#RQO\#WKH#RSWLRQV#DQG#XSJUDGHV
UHFRPPHQGHG#E\#&RPSDT1

• 2EMHFW#(QWU\

1HYHU#SXVK#D#IRUHLJQ#REMHFW#WKURXJK#DQ#RSHQLQJ
LQ#WKH#SURGXFW1

• 'R#QRW#FRQQHFW#RU#XVH#D#PRGHP#RU#WHOHSKRQH

+RWKHU#WKDQ#D#FRUGOHVV#W\SH,#GXULQJ#D#OLJKWQLQJ

VWRUP1#7KHUH#PD\#EH#D#UHPRWH#ULVN#RI#HOHFWULF
VKRFN#IURP#OLJKWQLQJ1

• 1HYHU#FRQQHFW#RU#XVH#D#PRGHP#RU#WHOHSKRQH#LQ#D

ZHW#ORFDWLRQ1

• 'R#QRW#SOXJ#D#PRGHP#RU#WHOHSKRQH#FDEOH#LQWR

WKH#1HWZRUN#,QWHUIDFH#&DUG#+1,&,#UHFHSWDFOH1

• 'LVFRQQHFW#WKH#PRGHP#FDEOH#EHIRUH#RSHQLQJ#D

SURGXFW#HQFORVXUH/#WRXFKLQJ#RU#LQVWDOOLQJ
LQWHUQDO#FRPSRQHQWV/#RU#WRXFKLQJ#DQ#XQLQVXODWHG
PRGHP#FDEOH#RU#MDFN1

• 'R#QRW#XVH#D#WHOHSKRQH#OLQH#WR#UHSRUW#D#JDV#OHDN

ZKLOH#\RX#DUH#LQ#WKH#YLFLQLW\#RI#WKH#OHDN1

Precautions for Products with Modems,
Telecommunications, or Local Area Network
Options

,Q#DGGLWLRQ#WR#WKH#JHQHUDO#SUHFDXWLRQV#GHVFULEHG#HDUOLHU
LQ#WKLV#FKDSWHU/#EH#VXUH#WR#REVHUYH#WKH#IROORZLQJ
SUHFDXWLRQV#ZKHQ#RSHUDWLQJ#WHOHFRPPXQLFDWLRQV#DQG
QHWZRUN#HTXLSPHQW1#)DLOXUH#WR#REVHUYH#WKHVH
SUHFDXWLRQV#FRXOG#UHVXOW#LQ#ILUH/#ERGLO\#LQMXU\/#DQG
GDPDJH#WR#WKH#HTXLSPHQW1

73

Appendix A

j

Using the A1000 Extension Feature

:KHQ#VKDULQJ#D#WHOHSKRQH#OLQH#EHWZHHQ#WKH#&RPSDT
$4333#$OO0,Q02QH#DQG#RWKHU#HTXLSPHQW#XVH#WKH#(;7
FRQQHFWLRQ1#,I#\RX#ZLVK#WR#FRQQHFW#PRUH#WKDQ#RQH
GHYLFH/#D#PXOWLSOH#RXWOHW#DGDSWHU#PD\#EH#UHTXLUHG1

7R#FRQQHFW#WKH#$4333#WR#DQ#RSWLRQDO#H[WHQVLRQ
WHOHSKRQH=

3OXJ#RQH#HQG#RI#WKH#WHOHSKRQH#FRUG#LQWR#WKH

41

WHOHSKRQH1

3OXJ#WKH#RSSRVLWH#HQG#RI#WKH#FRUG#LQWR#WKH#VRFNHW

51

PDUNHG#(;7#RQ#WKH#OHIW#VLGH#RI#WKH#$43331

Connecting an extension telephone to the A1000

127(=#,I#\RX#XVH#+RPH#3KRQHOLQH#1HWZRUNLQJ#RU
'6/#GHYLFHV/#WKHVH#FRPSRQHQWV#VKRXOG#QRW#EH
FRQQHFWHG#WKURXJK#WKH#$43331#'RLQJ#VR#ZLOO#FDXVH
\RXU#QHWZRUN#FRQQHFWLRQ#WR#EH#ORVW#GXULQJ#$4333#)D[
DFWLYLW\1#6HH
KWWS=22ZZZ1FRPSDT1FRP2DWKRPH2SFBWHFKQRORJLHV#IRU
DGGLWLRQDO#LQIRUPDWLRQ1

Sharing a Telephone Line with Other Devices

Telephone

Wall Jack

Telephone

Wall Jack

Telephone

Telephone

Wall Jack

Answering

machine

Telephone

Wall Jack

Modem

&RPSDT#UHFRPPHQGV#WKDW#\RX#GR#QRW#FRQQHFW#DQ
DQVZHULQJ#PDFKLQH#RU#FRPSXWHU#PRGHP#WR#DQRWKHU
ZDOO#MDFN#RQ#WKH#VDPH#WHOHSKRQH#OLQH#DV#WKH#$43331#7KH
ID[#LQIRUPDWLRQ#FDQ#EH#FRUUXSWHG#E\#DQ\#YRLFH/
DQVZHULQJ#PDFKLQH#RU#PRGHP#DFWLYLW\#WKDW#RFFXUV
GXULQJ#ID[#UHFHSWLRQ1#(TXLSPHQW#SOXJJHG#LQWR#WKH#(;7
FRQQHFWLRQ#LV#GLVFRQQHFWHG#IURP#WKH#OLQH#GXULQJ#$4333
ID[#DFWLYLWLHV#UHGXFLQJ#WKH#SRVVLELOLW\#RI#ID[#FRUUXSWLRQ1

Telephones

:KHQ#D#WHOHSKRQH#LV#FRQQHFWHG#GLUHFWO\#+RU#WKURXJK#DQ
DQVZHULQJ#PDFKLQH,#WR#WKH#(;7#FRQQHFWLRQ#RQ#WKH
$4333/#\RX#FDQ#LQVWUXFW#WKH#$4333#WR#UHFHLYH#DQ
LQFRPLQJ#ID[1#3UHVV#-<-#+VWDU0QLQH0VWDU,#LI#\RX#SLFN#XS
WKH#KDQGVHW#DQG#KHDU#D#ID[#WRQH1#$#WHOHSKRQH#FRQQHFWHG
WR#WKH#(;7#FRQQHFWLRQ#ZLOO#QRW#LQWHUIHUH#ZLWK#)D[
WUDQVDFWLRQV#ZKHQ#LW#LV#RII#KRRN1

PC Modem

Answering

machine

If another phone must
connected to another

ack on the same line as
the A900 then use one
that has a line busy
indicator

Telephone

,I#\RX#PXVW#KDYH#RWKHU#WHOHSKRQHV#FRQQHFWHG#WR#WKH
VDPH#WHOHSKRQH#OLQH#DW#RWKHU#ORFDWLRQV#+QRW#WKURXJK#WKH
(;7#SRUW,/#WKHQ#XVH#WHOHSKRQHV#WKDW#LQGLFDWH#WKDW#WKH
OLQH#LV#EXV\1#7KLV#KHOSV#SUHYHQW#WKH#FRUUXSWLRQ#RI#ID[
GDWD#WKDW#ZRXOG#RFFXU#LI#WKH#WHOHSKRQH#LV#SLFNHG#XS
GXULQJ#ID[#WUDQVPLVVLRQV1

A-1

Answering Machines

,I#WKH#DQVZHULQJ#PDFKLQH#DQG#$4333#ZLOO#VKDUH#WKH
VDPH#OLQH#WKHQ/#IRU#UHOLDEOH#ID[#RSHUDWLRQ/#\RX#PXVW#XVH
WKH#(;7#FRQQHFWLRQ#RQ#WKH#$43331

Computer Modems (internal or external)

,I#\RX#KDYH#D#PRGHP#LQ#\RXU#FRPSXWHU#WKDW#ZLOO#XVH
WKH#VDPH#OLQH#DV#WKH#$4333/#XVH#WKH#(;7#FRQQHFWLRQ
RQ#WKH#$43331#,I#WKH#FRPSXWHU#PRGHP#KDV#D
7(/(3+21(#RU#(;7#FRQQHFWLRQ#WR#LW/#XVH#WKLV#WR
FRQQHFW#DQ\#DGGLWLRQDO#HTXLSPHQW#VXFK#DV#WHOHSKRQHV
RU#DQVZHULQJ#PDFKLQHV#LQVWHDG#RI#XVLQJ#D#PXOWLSOH
RXWOHW#DGDSWHU1#'HSHQGLQJ#RQ#WKDW#HTXLSPHQW¶V#GHVLJQ/
WKLV#SUHYHQWV#VXFK#HTXLSPHQW#IURP#LQWHUIHULQJ#ZLWK
FRPSXWHU#PRGHP#DFWLYLWLHV1

DRPD

7KH#UHFRPPHQGDWLRQV#DERYH#IRU#FRQQHFWLQJ#DGGLWLRQDO
GHYLFHV#VWLOO#DSSO\#LI#XVLQJ#'LVWLQFWLYH#5LQJ#3DWWHUQ
'HWHFWLRQ#+'53',1#7KH#$4333#ZLOO#RQO\#SLFN#XS#FDOOV
PDGH#WR#WKH#WHOHSKRQH#QXPEHU#WKDW#KDV#WKH#5LQJ
3DWWHUQ#WKDW#LW#KDV#OHDUQHG1#'53'#VHWXS#LQVWUXFWLRQV
PD\#EH#IRXQG#LQ#WKH#³5HFHLYLQJ#$XWRPDWLFDOO\#LQ
'53'#0RGH´#VHFWLRQ#RI#WKH#)D[LQJ#FKDSWHU1

Connecting and Configuring Equipment

'HFLGLQJ#KRZ#WR#FRQQHFW#DQG#FRQILJXUH#HTXLSPHQW
GHSHQGV#RQ#WKH#QXPEHU#RI#OLQHV#DYDLODEOH#DQG#WKH
LQWHQGHG#XVDJH1#7KH#PDLQ#IXQFWLRQV#DUH=

A. A1000 and Telephone (optional)

Telephone

Wall Jack

Telephone

B. A1000 Answering Machine and Telephone

Telephone

Wall Jack

Answering

machine

Telephone

C. A1000 Computer Modem (internal or external) and
Telephone

Telephone

Wall Jack

PC Modem

Telephone

D. A1000, Computer Modem, Answering Machine and
Telephone

• )D[

• $XGLR#+LQFOXGLQJ#DQVZHULQJ#PDFKLQHV#DQG#YRLFH

PHVVDJLQJ#V\VWHPV,

• ,QWHUQHW#+LQFOXGHV#GDWD#RU#EXOOHWLQ#ERDUG#OLQN,

,I#\RX#RQO\#KDYH#D#VLQJOH#OLQH/#WKHQ#RQO\#RQH#RI#WKHVH
IXQFWLRQV#FDQ#EH#DFWLYH#DW#DQ\#RQH#WLPH1

,I#\RX#KDYH#PRUH#WKDQ#RQH#OLQH/#WKHQ#LW#PD\#EH
DGYDQWDJHRXV#WR#GHGLFDWH#D#OLQH#WR#D#VSHFLILF#IXQFWLRQ1
)RU#H[DPSOH/#ZLWK#WZR#WHOHSKRQH#OLQHV#\RX#FDQ#ID[#DQG
EURZVH#WKH#,QWHUQHW#DW#WKH#VDPH#WLPH1

Devices and Connections

7KLV#VHFWLRQ#GHVFULEHV#IRXU#ZD\V#WR#FRQQHFW#WKH#$4333
WR#D#VLQJOH#WHOHSKRQH#OLQH#ZLWK#RWKHU#HTXLSPHQW1
$GGLWLRQDO#HTXLSPHQW#FRQQHFWHG#WR#RWKHU#OLQHV#LV#QRW
VKRZQ1

)LQG#WKH#'LDJUDP#WKDW#VKRZV#WKH#GHYLFHV#WKDW#\RX#ZLVK
WR#FRQQHFW#WR#WKH#VDPH#WHOHSKRQH#OLQH1

Telephone

Wall Jack

PC Modem

Telephone

6HFWLRQV#$/#%/#&/#RU#'#WKDW#IROORZ#GHVFULEH#WKH#)D[
5HFHLYH#0RGH#RSWLRQV#RQ#WKH#$4333#QHFHVVDU\#WR#JHW
\RXU#GHVLUHG#IXQFWLRQDOLW\1

Changing A1000 FAX RECEIVE MODE

6HW#XS#DV#GHVFULEHG#LQ#WKH#³&RQWURO#3DQHO#6HWXS
%XWWRQ´#VHFWLRQ#RI#WKH#&RPPRQ#3URFHGXUHV#FKDSWHU1

127(=##$OO#ID[HV#UHFHLYHG#E\#RU#VHQW#IURP#WKH
FRPSXWHU#XVLQJ#WKH#&RPSDT#&RQWURO#)RUP#XVH#WKH
3&¶V#LQWHUQDO#PRGHP1

A-2

A. A1000 and Telephone (optional)

C. A1000 Computer Modem (Internal or External) and
Telephone

Telephone

Wall Jack

Telephone

$4333#)D[#5HFHLYH#0RGHV

0RGH 6HOHFWLRQ#'HVFULSWLRQ

FAX Receives faxes automatically.

TEL To receive faxes manually, press

the A1000 or press *9* on the extension
telephone.

ANS/FAX Do not use for this configuration.

DRPD The A1000 answers the previously learned ring

pattern on 2 rings

B. A1000 Answering Machine and Telephone

Telephone

Wall Jack

Answering

machine

Telephone

Start

twice on

Telephone

Wall Jack

PC Modem

Telephone

$4333#)D[#5HFHLYH#0RGH#6HOHFWLRQV

0RGH 6HOHFWLRQ#'HVFULSWLRQ

FAX Receives faxes automatically. Use if computer

modem is not set up to answer incoming calls.

TEL To receive faxes manually, press

the A1000 or press *9* on the telephone.
Use this mode if you wish to receive faxes

through the computer modem instead of the
A1000.

ANS/FAX Use only if computer modem is providing

answering machine functionality. Receives faxes
automatically. The computer modem will answer
the call and the A1000 will listen for fax tones. It
will intercept the call if fax tones are detected.
Set the computer modem to answer in 1 or less
rings. The A1000 will pick up after 6 rings.

DRPD The A1000 answers the learned ring pattern on 2

rings. Make sure that the computer modem is set
to answer after 4 or more rings if it does not
recognize DRPD patterns.

Start

twice on

$4333#)D[#5HFHLYH#0RGH#6HOHFWLRQV

0RGH 0RGH#'HVFULSWLRQ

FAX Do not use for this configuration.

TEL To receive faxes manually, press

on the A1000 or press *9* on the telephone.

ANS/FAX Receives faxes automatically. The answering

machine will answer the call and the A1000
will listen for fax tones. It will intercept the call
if fax tones are detected. Set the answering
machine to answer in 1 or less rings. The
A1000 will pick up after 6 rings.

DRPD The A1000 answers the learned ring pattern

on 2 rings. Make sure that the Answering
Machine is set to answer after 4 or more rings
if it does not recognize DRPD patterns.

Start

twice

A-3

D. A1000, Computer Modem, Answering Machine,
and Telephone

Telephone

Wall Jack

PC Modem

Answering

machine

Telephone

$4333#)D[#5HFHLYH#0RGH#6HOHFWLRQV

0RGH 6HOHFWLRQ#'HVFULSWLRQ

FAX Do not use for this configuration.

TEL To receive faxes manually, press

the A1000 or press *9* on the telephone.
Also use this mode if you wish to receive faxes

through the computer modem instead of the
A1000.

ANS/FAX

Receives faxes automatically. The answering
machine will answer the call and the A1000 will
listen for fax tones. It will intercept the call if fax
tones are detected. Set the answering machine to
answer in 1 or less rings. The A1000 will pick up
after 6 rings. The computer modem should be
disabled from answering calls.

DRPD The A1000 answers the learned ring pattern on 2

rings. Make sure that the computer modem is set
to answer after 4 or more rings if it does not
recognize DRPD patterns. Also make sure that the
answering machine is set to answer after more
rings than both the A1000 and computer modem if
it does not recognize DRPD patterns.

START

twice on

A-4

I

NDEX

$4333

$OO0,Q02QH/#6
SUHSDULQJ#IRU#XVH/#7

VHWWLQJ#XS/#8
$&#SRZHU#FRUG/#8
DFFHVVLQJ

&RQWURO#3URJUDP/#6:

DGYDQFHG#FRS\#VHWWLQJV

%ODFN#'UDIW

%ODFN#1RUPDO

%ODFN#3KRWR

&RORU#%HVW

&RORU#'UDIW

&RORU#1RUPDO

$GYDQFHG#)D[#6HWWLQJV

ID[#FRQWUDVW/#75

ID[#UHVROXWLRQ/#75
DGYDQFHG#IHDWXUHV

ID[/#75
DGYDQFHG#VFDQ#VHWWLQJV

%ODFN#'UDIW

%ODFN#1RUPDO

%ODFN#3KRWR

&RORU#%HVW

&RORU#'UDIW

&RORU#1RUPDO

VFDQ#FRQWUDVW/#85

VFDQ#W\SH/#85
$OO0,Q02QH

$4333/#6
$OO0,Q02QH#'HIDXOW#6HWWLQJV/#57

$GYDQFHG#)D[#6HWWLQJV/#5:

&RQWURO#3URJUDP/#57/#5<

GDWH#DQG#WLPH/#5;

ID[#VHWWLQJV/#58

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SULQW#VHWWLQJV/#57

VFDQ#VHWWLQJV/#5<
$162)$;#PRGH/#77
DQVZHU#RQ#ULQJ

ID[/#58
DQVZHULQJ#PDFKLQH

RSWLRQDO#SXUFKDVH/#8/#5
DSSOLFDWLRQ#VRIWZDUH/#;
DWWDFKLQJ

SULQWHU#FDEOH/#:
DXWRPDWLF#UHGLDO/#77
DXWRPDWLF#UHGXFWLRQ

ID[/#5;
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FDUWULGJH

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&RQWURO#)RUP

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FRQWURO#SDQHO

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DFFHVVLQJ/#6:

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XVLQJ#FRS\2VFDQ#VOHHYH/#7:
FRS\#HUURU#PHVVDJHV/#94

Index-1

FRS\#VHWWLQJV

%ODFN#'UDIW
%ODFN#1RUPDO
%ODFN#3KRWR
&RORU#%HVW
&RORU#'UDIW
&RORU#1RUPDO

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FRS\#TXDQWLW\/#7;
FRS\#VL]H/#7;
FRS\#W\SH/#7;

FRS\2VFDQ#VOHHYH

XVLQJ#WR#FRS\/#7:
FRUUHFWLQJ#SUREOHPV/#97
GDWH

$4333#VHWWLQJV/#5;
GDWH2WLPH#VHWWLQJV/#55
GHIDXOW#VHWWLQJV

ID[/#58
GHVFULSWLRQ

&RPSDT#$4333#VRIWZDUH/#;

SULQWHU#GULYHU/#;

VFDQQHU#GULYHU/#;
GLVFDUG#VL]H

ID[/#5;
GRFXPHQW

SULQWLQJ/#68

WUD\V/#7
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GRFXPHQW#WUD\V

LQVWDOOLQJ/#7
GRFXPHQWV

SUHSDULQJ#WR#FRS\/#7:

SUHSDULQJ#WR#ID[/#74

SUHSDULQJ#WR#VFDQ/#84
'53'/#55
'53'#PRGH/#77
HOHFWURPDJQHWLF#LQWHUIHUHQFH#FRPSOLDQFH#QRWLFHV/#9<
HQHUJ\#FRPSOLDQFH/#:4
HQYHORSHV

ORDGLQJ/#54

SUHSDULQJ#IRU#SULQWLQJ/#54
(UURU#&RUUHFWLRQ#0RGH

ID[/#5;
HUURU#PHVVDJHV/#8:/#96

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FRS\#PHVVDJHV/#94

ID[#PHVVDJHV/#8<

UHDG\#VWDWH#PHVVDJHV/#8;

VFDQ#PHVVDJHV/#95
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ID[

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DGYDQFHG#IHDWXUHV/#75

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ID[#HUURU#PHVVDJHV/#8<
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IURQW

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KRZ#WR#FRQQHFW#WKH#SULQWHU#FDEOH/4/##:
LOOXVWUDWHG

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FRQQHFWLQJ#WKH#SKRQH#OLQH/#8

FRQQHFWLQJ#WKH#SULQWHU#FDEOH/#:

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Index-2

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Index-4