HP Compaq 8710p, Compaq 8710w Maintenance and Service Guide

HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Third Edition: July 2008

First Edition: June 2007

Document Part Number: 453579-003

MSG revision history

Revision Publication date Description

A September 2010 The part number for the T7100 1.8-GHz (2-MB L2 cache, 800-MHz FSB)

processor has been updated to 446440-001 in the following locations:

major components on page 19, Sequential part number listing on page 31, and Processor on page 77.

The 120-GB, 7200-rpm hard drive part number has been corrected to 454987-001 in the following location:

Computer major components on page 19.

Computer

The AC adapters have been updated in the following locations:

parts on page 29 and Sequential part number listing on page 31.

Miscellaneous

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 8

Display components ............................................................................................................................. 8

Top components ................................................................................................................................... 9

Buttons, switches, and fingerprint reader ............................................................................ 9

Keys ................................................................................................................................... 10

Lights ................................................................................................................................. 11

Pointing devices ................................................................................................................. 13

Front components .............................................................................................................................. 14

Left-side components ......................................................................................................................... 15

Rear component ................................................................................................................................. 16

Right-side components ....................................................................................................................... 16

Bottom components ........................................................................................................................... 17

3 Illustrated parts catalog ............................................................................................................................... 18

Serial number location ........................................................................................................................ 18

Computer major components ............................................................................................................. 19

Plastics Kit .......................................................................................................................................... 27

Cable Kit ............................................................................................................................................. 28

Mass storage devices ......................................................................................................................... 29

Miscellaneous parts ............................................................................................................................ 29

Sequential part number listing ............................................................................................................ 31

4 Removal and replacement procedures ....................................................................................................... 39

Preliminary replacement requirements ............................................................................................... 39

Tools required .................................................................................................................... 39

Service considerations ....................................................................................................... 39

Plastic parts ....................................................................................................... 39

Cables and and pointing stick connectors ......................................................... 40

Drive handling ................................................................................................... 40

Grounding guidelines ......................................................................................................... 41

Electrostatic discharge damage ........................................................................ 41

vii

Packaging and transporting guidelines ............................................. 42

Workstation guidelines ..................................................................... 42

Equipment guidelines ....................................................................... 43

Unknown user password ................................................................................................... 44

Component replacement procedures ................................................................................................. 45

Serial number .................................................................................................................... 45

Computer feet .................................................................................................................... 45

Battery ............................................................................................................................... 46

Display inverter and ambient light sensor board ................................................................ 47

Hard drive .......................................................................................................................... 50

Bluetooth module ............................................................................................................... 53

Primary memory module .................................................................................................... 54

WLAN module .................................................................................................................... 56

RTC battery ....................................................................................................................... 59

Optical drive ....................................................................................................................... 60

Keyboard ........................................................................................................................... 62

Expansion memory module ............................................................................................... 65

TouchPad .......................................................................................................................... 66

Modem module .................................................................................................................. 68

Switch cover ...................................................................................................................... 69

Power button board ........................................................................................................... 71

Fan/heat sink assembly ..................................................................................................... 72

Graphics card .................................................................................................................... 74

Heat sink ............................................................................................................................ 76

Processor ........................................................................................................................... 77

Display assembly ............................................................................................................... 79

Top cover ........................................................................................................................... 85

Speaker assembly ............................................................................................................. 87

System board ..................................................................................................................... 89

USB/audio board ............................................................................................................... 93

PC Card assembly ............................................................................................................. 94

5 Computer Setup ............................................................................................................................................ 96

Starting Computer Setup .................................................................................................................... 96

Using Computer Setup ....................................................................................................................... 97

Navigating and selecting in Computer Setup ..................................................................... 97

Restoring factory settings in Computer Setup ................................................................... 97

Computer Setup menus ..................................................................................................................... 98

File menu ........................................................................................................................... 98

Security menu .................................................................................................................... 99

Diagnostics menu .............................................................................................................. 99

System Configuration menu ............................................................................................ 100

viii

6 Specifications .............................................................................................................................................. 102

Computer specifications ................................................................................................................... 102

17.0-inch, WUXGA+WVA display specifications .............................................................................. 103

17.0-inch, WSXGA+WVA display specifications .............................................................................. 104

17.0-inch, WXGA+WVA display specifications ................................................................................ 105

Hard drive specifications .................................................................................................................. 106

DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................. 107

DVD/CD-RW Combo Drive specifications ........................................................................................ 108

DVD-ROM Drive ............................................................................................................................... 109

System DMA specifications .............................................................................................................. 110

System memory map specifications ................................................................................................. 110

System interrupt specifications ......................................................................................................... 111

System I/O address specifications ................................................................................................... 112

7 Screw listing ................................................................................................................................................ 114

Phillips PM2.0×17.0 captive screw ................................................................................................... 115

Phillips PM2.5×13.0 captive screw ................................................................................................... 116

Phillips PM3.0×4.0 screw ................................................................................................................. 117

Phillips PM2.5×5.0 captive screw ..................................................................................................... 118

Phillips PM2.0×4.0 screw ................................................................................................................. 119

Torx TM2.5×9.0 screw ..................................................................................................................... 121

Torx TM2.5×4.0 screw ..................................................................................................................... 123

Phillips PM2.5×9.0 captive screw ..................................................................................................... 126

Torx T8M2.5×7.0 screw ................................................................................................................... 127

Phillips PM2.5×7.0 screw ................................................................................................................. 129

Torx T8M2.0×10.0 captive screw ..................................................................................................... 130

Hex Metric HM5.0×10.0 standoff ...................................................................................................... 131

Phillips PM2.5×7.0 captive screw ..................................................................................................... 132

Phillips PM2.0×6.0 screw ......................................................................................................

........... 133

8 Backup and recovery .................................................................................................................................. 134

Backup and recovery using Windows Vista ..................................................................................... 134

Creating recovery discs ................................................................................................... 134

Backing up your information ............................................................................................ 134

When to back up ............................................................................................. 135

Backup suggestions ........................................................................................ 135

Backing up specific files or folders .................................................................. 135

Backing up the entire hard drive ..................................................................... 136

Creating recovery points ................................................................................. 137

Scheduling backups ........................................................................................ 137

Performing a recovery ..................................................................................................... 137

Performing a recovery from the recovery discs ............................................... 138

Performing a recovery from the hard drive ...................................................... 138

Initiating a recovery in Windows ..................................................... 139

Initiating a recovery from the hard drive recovery partition ............. 139

Backup and recovery using Windows XP ......................................................................................... 140

Creating recovery discs ................................................................................................... 140

Backing up your information ............................................................................................ 140

When to back up ............................................................................................. 141

Backup suggestions ........................................................................................ 141

Backing up specific files or folders .................................................................. 141

Backing up the entire hard drive ..................................................................... 142

Creating recovery points ................................................................................. 143

Scheduling backups ........................................................................................ 143

Performing a recovery ..................................................................................................... 143

Performing a recovery from the recovery discs ............................................... 144

Performing a recovery from the hard drive ...................................................... 144

Initiating a recovery in Windows ..................................................... 145

Initiating a recovery from the hard drive recovery partition ............. 145

9 Connector pin assignments ....................................................................................................................... 146

1394 ................................................................................................................................................. 146

Audio-out (headphone) ..................................................................................................................... 146

Audio-in (microphone) ...................................................................................................................... 147

External monitor ............................................................................................................................... 147

HDMI ................................................................................................................................................ 148

RJ-11 (modem) ................................................................................................................................ 149

RJ-45 (network) ................................................................................................................................ 150

Universal Serial Bus ......................................................................................................................... 151

10 Power cord set requirements .................................................................................................................. 152

Requirements for all countries and regions ...................................................................................... 152

Requirements for specific countries and regions ............................................................................. 153

11 Recycling ................................................................................................................................................... 154

Battery .............................................................................................................................................. 154

Display .............................................................................................................................................. 154

Index ................................................................................................................................................................. 160

1 Product description

Category Description HP Compaq 8710w

Mobile Workstation

Product Name HP Compaq 8710w Mobile

Workstation

HP Compaq 8710p Notebook PC √

Processors Intel® Core™ 2 Duo processors

T9500 2.6-GHz processor 6-MB L2

cache, 800-MHz FSB

T9300 2.5-GHz processor 6-MB L2

cache, 800-MHz FSB

T8300 2.4-GHz processor 3-MB L2

cache, 800-MHz FSB

T8100 2.1-GHz processor 3-MB L2

cache, 800-MHz FSB

T7800 2.5-GHz processor 4-MB L2

cache, 800-MHz FSB

T7700 2.4-GHz processor 4-MB L2

cache, 800-MHz FSB

T7500 2.2-GHz processor 4-MB L2

cache, 800-MHz FSB

√

√√

HP Compaq 8710p Notebook PC

T7300 2.0-GHz processor 4-MB L2

cache, 800-MHz FSB

T7250 2.0-GHz processor 2-MB L2

cache, 800-MHz FSB

T7100 1.8-GHz processor 2-MB L2

cache, 800-MHz FSB

Chipset Northbridge: Intel 965PM with iAMT

support

Southbridge: Intel ICH8M-enhanced √√

Graphics nVidia NB8E-GLM (G84GLM-UU)

graphics card with 512-MB graphics subsystem memory operating at 800 MHz

√√

√

Category Description HP Compaq 8710w

Mobile Workstation

HP Compaq 8710p Notebook PC

nVidia NB8P-NVS2 (G84M-GT)

graphics card with 256-MB graphics subsystem memory operating at 700 MHz (supports TurboCache)

OpenGL driver support √

Panel All display assemblies include 3

wireless local area network (WLAN) antennae

17.0-inch WUXGA WVA AntiGlare √√

17.0-inch WSXGA+ WVA AntiGlare √√

17.0-inch WXGA+ AntiGlare √√

17.0-inch WSXGA+ Bright View √√

Supports privacy film √√

Memory 2 customer-accessible/upgradable

memory module slots

Supports dual-channel memory √√

Supports up to 8 GB of system RAM √√

PC2-5300, 667-MHz, DDR2 √√

√

√√

2 Chapter 1 Product description

Category Description HP Compaq 8710w

Mobile Workstation

HP Compaq 8710p Notebook PC

Supports the following configurations:

8192-MB total system memory

●

(4096 × 2, dual-channel)

6144-MB total system memory

●

(4096 + 2048)

5120-MB total system memory

●

(4096 + 1024)

4608-MB total system memory

●

(4096 + 512)

4096-MB total system memory

●

(2048 × 2, dual channel

4096-MB total system memory

●

(4096 × 1)

3072-MB total system memory

●

(2048 + 1024)

2560-MB total system memory

●

(2048 + 512)

2048-MB total system memory

●

(1024 × 2, dual-channel)

2048-MB total system memory

●

(2048 × 1)

√√

1536-MB total system memory

●

(1024 + 512)

1024-MB total system memory

●

(512 × 2, dual-channel)

1024-MB total system memory

●

(1024 × 1)

512-MB total system memory

●

(512 × 1)

Hard drives Supports 9.5-mm, 2.5-inch hard drives √√

Customer-accessible √√

Serial ATA √√

Supports the following drives:

250-GB, 5400-rpm

●

200-GB, 7200--rpm

●

160-GB, 7200- and 5400-rpm

●

120-GB, 7200- and 5400-rpm

●

100-GB, 7200-rpm

●

80-GB, 7200- and 5400-rpm

●

√√

Category Description HP Compaq 8710w

Mobile Workstation

HP 3D DriveGuard √√

Optical drives Fixed (removal of 1 screw required) √√

Customer-accessible √√

Parallel ATA √√

12.7-mm tray load √√

HP Compaq 8710p Notebook PC

Supports the following drives:

DVD±RW and CD-RW Super

●

Multi Double-Layer Combo Drive with LightScribe

DVD±RW and CD-RW Super

●

Multi Double-Layer Combo Drive

DVD-CD/RW Combo Drive

●

Blu-Ray DVD-RW Combo Drive

●

DVD-ROM Drive

●

Diskette drive Supports external USB diskette drive

only

Supports boot from external USB

diskette drive

Supports 3-mode diskette drive √√

Microphone Integrated microphone √√

Audio HD audio - ADI1981 √√

Modem 56K V.92 1.5-inch data/fax modem with

digital line guard

HD audio interface √√

√√

Modem cable included in Brazil, the

Czech Republic, Europe, France, Greece, Hungary, Israel, Latin America, Poland, Russia, Saudi Arabia, Slovakia, Slovenia, South Africa, Turkey, and the United Kingdom

Ethernet Intel 82566MM 10/100/1000 network

interface card (NIC) with iAMT

S3/S4/S5 wake on LAN: DC - no √√

S3/S4/S5 wake on LAN: AC - yes √√

NIC power-down technology √√

Wireless Integrated WLAN options by way of wireless module:

Three WLAN antennae built into

display assembly

Support for no-WLAN option √√

4 Chapter 1 Product description

√√

Category Description HP Compaq 8710w

Mobile Workstation

HP Compaq 8710p Notebook PC

Support for the following WLAN

formats:

Intel 802.11a/b/g/n with iAMT

●

support

Broadcom 802.11a/b/g

●

Intel 802.11a/b/g with iAMT

●

support

Broadcom 802.11b/g

●

Integrated personal area network (PAN) options by way of Bluetooth® module:

Support for no-WPAN option √√

Broadcom Bluetooth √√

External media card

Media Card Reader slot supporting SD,

Ports Audio-in (mono microphone) √√

Audio-out (stereo headphone) √√

One Type I/II PC Card slot, supporting 16-bit and 32-bit (Cardbus) PC Card modules

MMC, MS, MSP, xD, and Memory Stick Duo

√√

High-Definition Multimedia Interface

(HDMI)

RJ-11 (modem) √√

RJ-45 (Ethernet, includes link and

activity lights)

USB (6) √√

VGA (Dsub 15-pin) supporting 1600 ×

1200 external resolution at 75-GHz (hot plug/unplug with auto-detect)

3-pin AC power √√

Docking HP 3-in-1 NAS Docking Station, HP

Advanced Docking Station, and HP Docking Station

Keyboard/pointing devices

Dual point (pointing stick and

TouchPad only, with 2 TouchPad

14.4-inch keyboard with separate numeric keypad

TouchPad) with 3 pointing stick buttons and 3 TouchPad buttons and vertical scrolling (taps enabled as default)

buttons and vertical scrolling (taps enabled as default)

√√

√

Windows Vista™ Hardware Start

Button

√√

Category Description HP Compaq 8710w

Mobile Workstation

HP Compaq 8710p Notebook PC

Power requirements

8-cell, 2.55-Ah (73-Wh) Li-ion battery √√

Support for 8-cell Extended Life Battery √√

Support for 12-cell Ultra Capacity

Security Full volume encryption √√

Integrated fingerprint reader √√

Integrated smart card reader √√

Preboot authentication (password,

The following AC adapters with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector):

180-W PFC AC adapter

●

135-W PFC AC adapter

●

120-W non-PFC and PFC AC

●

adapters

90-W non-PFC and PFC AC

●

adapters

Battery

smart card)

√√

Security cable slot √√

Trusted platform module (TPM) V.1.2 √√

Operating system

Windows Vista Business 32/64 √√

Windows Vista Home Basic 32 √√

Windows® XP Professional √√

FreeDOS √√

Preinstalled with Microsoft® Office:

Windows Vista Business 32/64 with

Windows XP Professional with Office

Restore media:

Preinstalled:

√√

Office 2007 Ready

√

Office 2007 Personal

√√

2007 Ready

√√

2007 Personal

Windows Vista Business 32/64 √√

Windows Vista Home Basic 32 √√

6 Chapter 1 Product description

Category Description HP Compaq 8710w

Mobile Workstation

Windows XP Professional √√

DRDVD XP √√

DRDVD Vista √√

Supported:

Windows® 2000 √√

Certified:

Linux √√

Serviceability End-user replaceable parts:

AC adapter √√

Battery (system) √√

Battery (RTC) √√

Hard drive √√

Memory module √√

Modem module √√

Optical drive √√

HP Compaq 8710p Notebook PC

WLAN module √√

2 External component identification

Display components

Item Component Function

(1) Ambient light sensor When activated, the sensor automatically adjusts the

display brightness based on the surrounding lighting conditions.

(2) Wireless antenna locations Send and receive wireless signals to communicate with

(3) Internal microphone Records sound.

WLANs.

8 Chapter 2 External component identification

Top components

Buttons, switches, and fingerprint reader

Item Component Function

(1) Power button

(2) Info button Launches Info Center, which enables you to open various

(3) Wireless button Turns the wireless feature on or off, but does not

When the computer is off, press the button to turn

●

on the computer.

When the computer is on, press the button to shut

●

down the computer.

When the computer is in the Sleep state (Windows

●

Vista) or in Standby (Windows XP), press the button briefly to exit the Sleep state or Standby.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about power settings, follow these steps:

In Windows Vista, select Start > Control Panel >

●

System and Maintenance > Power Options.

In Windows XP, select Start > Control Panel >

●

Performance and Maintenance > Power Options.

software solutions.

establish a wireless connection.

NOTE: A wireless network must be set up in order to

establish a wireless connection.

(4) Presentation button Starts the presentation feature.

(5) Volume mute button Mutes and restores speaker sound.

Top components 9

Keys

Item Component Function

(6) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to

decrease volume and to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume.

(7) Calculator button Turns on the Windows calculator function.

(8) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows, instead of a

password logon.

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Function

(1) esc key Displays system information when pressed in

combination with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad Can be used like the keys on an external numeric

(6) Function keys Execute frequently used system functions when pressed

keypad.

in combination with the fn key.

10 Chapter 2 External component identification

Lights

Item Component Function

(1) Wireless lights (2)*

(2) Power lights (2)†

(3) Battery light

(4) Drive light

On: An integrated wireless device, such as a WLAN

●

device and/or a Bluetooth® device, is on.

Off: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state

●

(Windows Vista) or Standby (Windows XP).

Blinking rapidly: An AC adapter with a higher power

●

rating should be connected.

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Green: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available

●

power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external

●

power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Blinking green: The hard drive or optical drive is

●

being accessed.

Amber: HP 3D DriveGuard has temporarily parked

●

the internal hard drive.

(5) Caps lock light On: Caps lock is on.

(6) Num lock light On: Num lock is on or the integrated numeric keypad is

enabled.

Top components 11

Item Component Function

(7) Volume mute light

(8) Volume down light On: The volume scroll zone is being used to decrease

(9) Volume up light On: The volume scroll zone is being used to increase

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

Amber: Computer sound is turned off.

●

On: Computer sound is turned on.

●

speaker volume.

12 Chapter 2 External component identification

Pointing devices

Item Component Function

(1) Pointing stick* Moves the pointer and selects or activates items on the

screen.

(2) Left pointing stick button* Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Center TouchPad button* Functions like the center button on an external mouse.

(6) Right TouchPad button* Functions like the right button on an external mouse.

(7) TouchPad scroll zone Scrolls up or down.

(8) Right pointing stick button* Functions like the right button on an external mouse.

(9) Center pointing stick button* Functions like the center button on an external mouse.

*This table describes factory settings. View or change pointing device preferences as follows:

In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

●

In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.

●

screen.

Top components 13

Front components

Item Component Function

(1) Wireless light

(2) Power light

(3) Battery light

(4) Drive light

On: An integrated wireless device, such as a WLAN

●

device and/or a Bluetooth device, is on.

Off: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state

●

(Windows Vista) or in Standby (Windows XP).

Blinking rapidly: An AC adapter with a higher power

●

rating should be connected.

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Green: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available

●

power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external

●

Blinking green: The hard drive or optical drive is

●

being accessed.

(5) Speakers (2) Produce sound.

(6) Display release latch Opens the computer.

(7) Media Card Reader Supports the following optional digital card formats:

14 Chapter 2 External component identification

Amber: HP 3D DriveGuard has temporarily parked

●

the hard drive.

Secure Digital (SD) Memory Card, Memory Stick Pro, Memory Stick Duo, xD-Picture Card, and MultiMediaCard (MMC).

Left-side components

Item Component Function

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Vent Enables airflow to cool internal components.

(3) Power connector Connects an AC adapter.

(4) HDMI port Connects an optional HDMI device.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) External monitor port Connects an external VGA monitor or projector.

(6) USB ports (2) Connect optional USB devices.

(7) 1394 port Connects an optional IEEE 1394 or 1394a device, such

(8) Smart card reader Supports smart cards and Java™ cards.

(9) PC Card slot Supports optional Type I or Type II 32–bit (CardBus) or

(10) PC Card eject button Ejects a PC Card from the PC Card slot.

as a camcorder.

16–bit PC Cards.

Left-side components 15

Rear component

Component Function

Vent Enables airflow to cool internal components.

Right-side components

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Item Component Function

(1) Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

(2) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(3) USB ports (4) Connects up to 4 optional USB devices.

(4) Optical drive Reads an optical disc.

(5) Optical drive button Releases the media tray.

(6) RJ-11 (modem) jack Connects a modem cable.

(7) RJ-45 (network) jack Connects a network cable.

16 Chapter 2 External component identification

Bottom components

Item Component Function

(1) Battery bay Holds the battery.

(2) Battery release latches (2) Release the battery from the battery bay.

(3) Docking connector Connects an optional docking device.

(4) Accessory battery connector (slide open to expose) Connects an optional accessory battery.

(5) Hard drive bay Contains the hard drive and the Bluetooth module.

(6) Vents (3) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Memory module/WLAN module compartment Contains the expansion memory module slot, the WLAN

module slot, and the RTC battery.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom components 17

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

18 Chapter 3 Illustrated parts catalog

Computer major components

Item Description Spare part number

(1) Display assemblies (include 3 WLAN antenna transceivers and cables)

17.0-inch, WUXGA WVA AntiGlare 450582-001

Computer major components 19

Item Description Spare part number

17.0-inch, WSXGA+ WVA AntiGlare 450580-001

17.0-inch, WSXGA+ WVA BrightView 450581-001

17.0-inch, WXGA+ AnitGlare 450583-001

Display internal components (not illustrated):

Ambient light sensor board 450480-001

Display bezel 450500-001

Display inverter 450498-001

Display Bracket Kit (includes left and right display hinges) 450570-001

Display panel cable 450571-001

Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables) 450475-001

Display enclosure for use with WUXGA display assemblies (includes 3 WLAN antenna

transceivers and cables)

Display enclosure for use with WSXGA+ and WXGA+ display assemblies (includes 3 WLAN

antenna transceivers and cables)

Display Rubber Kit (includes display bezel rubber screw covers) 450573-001

Display Screw Kit 450574-001

(2) Switch cover (includes LED board and cable) 450479-001

(3) Power button board (includes cable) 450481-001

(4) Keyboards with pointing stick (include pointing stick cable)

For use in Belgium 450471-A41

For use in Brazil 450471-201

For use in the Czech Republic 450471-221

For use in Denmark 450471-081

For use in France 450471-051

For use in French Canada 450471-121

For use in Germany 450471-041

For use in Greece 450471-151

456223-001

450572-001

For use in Hungary 450471-211

For use in Iceland 450471-DD1

For use in Israel 450471-BB1

For use in Italy 450471-061

For use in Japan 450471-291

For use in Latin America 450471-161

For use in the Netherlands and Europe 450471-021

For use in Norway 450471-091

20 Chapter 3 Illustrated parts catalog

+ 145 hidden pages