HP Compaq 8710p, Compaq 8710w Service Manual

HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Third Edition: July 2008

First Edition: June 2007

Document Part Number: 453579-003

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Display components ............................................................................................................................. 7

Top components ................................................................................................................................... 8

Buttons, switches, and fingerprint reader ............................................................................ 8

Keys ..................................................................................................................................... 9

Lights ................................................................................................................................. 10

Pointing devices ................................................................................................................. 12

Front components .............................................................................................................................. 13

Left-side components ......................................................................................................................... 14

Rear component ................................................................................................................................. 15

Right-side components ....................................................................................................................... 15

Bottom components ........................................................................................................................... 16

3 Illustrated parts catalog

Serial number location ........................................................................................................................ 17

Computer major components ............................................................................................................. 18

Plastics Kit .......................................................................................................................................... 26

Cable Kit ............................................................................................................................................. 27

Mass storage devices ......................................................................................................................... 28

Miscellaneous parts ............................................................................................................................ 28

Sequential part number listing ............................................................................................................ 30

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 37

Tools required .................................................................................................................... 37

Service considerations ....................................................................................................... 37

Plastic parts ....................................................................................................... 37

Cables and and pointing stick connectors ......................................................... 38

Drive handling ................................................................................................... 38

Grounding guidelines ......................................................................................................... 39

Electrostatic discharge damage ........................................................................ 39

Packaging and transporting guidelines ............................................. 40

Workstation guidelines ..................................................................... 40

Equipment guidelines ....................................................................... 41

Unknown user password ................................................................................................... 42

Component replacement procedures ................................................................................................. 43

Serial number .................................................................................................................... 43

Computer feet .................................................................................................................... 43

Battery ............................................................................................................................... 44

Display inverter and ambient light sensor board ................................................................ 45

Hard drive .......................................................................................................................... 48

Bluetooth module ............................................................................................................... 51

Primary memory module .................................................................................................... 52

WLAN module .................................................................................................................... 54

RTC battery ....................................................................................................................... 57

Optical drive ....................................................................................................................... 58

Keyboard ........................................................................................................................... 60

Expansion memory module ............................................................................................... 63

TouchPad .......................................................................................................................... 64

Modem module .................................................................................................................. 66

Switch cover ...................................................................................................................... 67

Power button board ........................................................................................................... 69

Fan/heat sink assembly ..................................................................................................... 70

Graphics card .................................................................................................................... 72

Heat sink ............................................................................................................................ 74

Processor ........................................................................................................................... 75

Display assembly ............................................................................................................... 77

Top cover ........................................................................................................................... 83

Speaker assembly ............................................................................................................. 85

System board ..................................................................................................................... 87

USB/audio board ............................................................................................................... 91

PC Card assembly ............................................................................................................. 92

5 Computer Setup

Starting Computer Setup .................................................................................................................... 94

Using Computer Setup ....................................................................................................................... 95

Computer Setup menus ..................................................................................................................... 96

Navigating and selecting in Computer Setup ..................................................................... 95

Restoring factory settings in Computer Setup ................................................................... 95

File menu ........................................................................................................................... 96

Security menu .................................................................................................................... 97

Diagnostics menu .............................................................................................................. 97

System Configuration menu .............................................................................................. 98

6 Specifications

Computer specifications ................................................................................................................... 100

17.0-inch, WUXGA+WVA display specifications .............................................................................. 101

17.0-inch, WSXGA+WVA display specifications .............................................................................. 102

17.0-inch, WXGA+WVA display specifications ................................................................................ 103

Hard drive specifications .................................................................................................................. 104

DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................. 105

DVD/CD-RW Combo Drive specifications ........................................................................................ 106

DVD-ROM Drive ............................................................................................................................... 107

System DMA specifications .............................................................................................................. 108

System memory map specifications ................................................................................................. 108

System interrupt specifications ......................................................................................................... 109

System I/O address specifications ................................................................................................... 110

7 Screw listing

Phillips PM2.0×17.0 captive screw ................................................................................................... 113

Phillips PM2.5×13.0 captive screw ................................................................................................... 114

Phillips PM3.0×4.0 screw ................................................................................................................. 115

Phillips PM2.5×5.0 captive screw ..................................................................................................... 116

Phillips PM2.0×4.0 screw ................................................................................................................. 117

Torx TM2.5×9.0 screw ..................................................................................................................... 119

Torx TM2.5×4.0 screw ..................................................................................................................... 121

Phillips PM2.5×9.0 captive screw ..................................................................................................... 124

Torx T8M2.5×7.0 screw ................................................................................................................... 125

Phillips PM2.5×7.0 screw ................................................................................................................. 127

Torx T8M2.0×10.0 captive screw ..................................................................................................... 128

Hex Metric HM5.0×10.0 standoff ...................................................................................................... 129

Phillips PM2.5×7.0 captive screw ..................................................................................................... 130

Phillips PM2.0×6.0 screw ................................................................................................................. 131

8 Backup and recovery

Backup and recovery using Windows Vista ..................................................................................... 132

Creating recovery discs ................................................................................................... 132

Backing up your information ............................................................................................ 132

Performing a recovery ..................................................................................................... 135

When to back up ............................................................................................. 133

Backup suggestions ........................................................................................ 133

Backing up specific files or folders .................................................................. 133

Backing up the entire hard drive ..................................................................... 134

Creating recovery points ................................................................................. 135

Scheduling backups ........................................................................................ 135

Performing a recovery from the recovery discs ............................................... 136

Performing a recovery from the hard drive ...................................................... 136

vii

Backup and recovery using Windows XP ......................................................................................... 138

Creating recovery discs ................................................................................................... 138

Backing up your information ............................................................................................ 138

Performing a recovery ..................................................................................................... 141

9 Connector pin assignments

1394 ................................................................................................................................................. 144

Audio-out (headphone) ..................................................................................................................... 144

Audio-in (microphone) ...................................................................................................................... 145

External monitor ............................................................................................................................... 145

HDMI ................................................................................................................................................ 146

RJ-11 (modem) ................................................................................................................................ 147

RJ-45 (network) ................................................................................................................................ 148

Universal Serial Bus ......................................................................................................................... 149

Initiating a recovery in Windows ..................................................... 137

Initiating a recovery from the hard drive recovery partition ............. 137

When to back up ............................................................................................. 139

Backup suggestions ........................................................................................ 139

Backing up specific files or folders .................................................................. 139

Backing up the entire hard drive ..................................................................... 140

Creating recovery points ................................................................................. 141

Scheduling backups ........................................................................................ 141

Performing a recovery from the recovery discs ............................................... 142

Performing a recovery from the hard drive ...................................................... 142

Initiating a recovery in Windows ..................................................... 143

Initiating a recovery from the hard drive recovery partition ............. 143

10 Power cord set requirements

Requirements for all countries and regions ...................................................................................... 150

Requirements for specific countries and regions ............................................................................. 151

11 Recycling

Battery .............................................................................................................................................. 152

Display .............................................................................................................................................. 152

Index ................................................................................................................................................................. 158

viii

1 Product description

Category Description HP Compaq 8710w

Mobile Workstation

Product Name HP Compaq 8710w Mobile

Workstation

HP Compaq 8710p Notebook PC √

Processors Intel® Core™ 2 Duo processors

T9300 2.5-GHz processor 6-MB L2

T8300 2.4-GHz processor 3-MB L2

T8100 2.1-GHz processor 3-MB L2

T7800 2.5-GHz processor 4-MB L2

T7700 2.4-GHz processor 4-MB L2

T7500 2.2-GHz processor 4-MB L2

T9500 2.6-GHz processor 6-MB L2 cache, 800-MHz FSB

cache, 800-MHz FSB

√

√ √

HP Compaq 8710p Notebook PC

T7300 2.0-GHz processor 4-MB L2

cache, 800-MHz FSB

T7250 2.0-GHz processor 2-MB L2

cache, 800-MHz FSB

T7100 1.8-GHz processor 2-MB L2

cache, 800-MHz FSB

Chipset Northbridge: Intel 965PM with iAMT

support

Southbridge: Intel ICH8M-enhanced √ √

Graphics nVidia NB8E-GLM (G84GLM-UU)

graphics card with 512-MB graphics subsystem memory operating at 800 MHz

nVidia NB8P-NVS2 (G84M-GT)

graphics card with 256-MB graphics

√ √

√

Category Description HP Compaq 8710w

Mobile Workstation

subsystem memory operating at 700 MHz (supports TurboCache)

OpenGL driver support √

HP Compaq 8710p Notebook PC

Panel All display assemblies include 3 wireless

local area network (WLAN) antennae

17.0-inch WUXGA WVA AntiGlare √ √

17.0-inch WSXGA+ WVA AntiGlare √ √

17.0-inch WXGA+ AntiGlare √ √

17.0-inch WSXGA+ Bright View √ √

Supports privacy film √ √

Memory 2 customer-accessible/upgradable

memory module slots

Supports dual-channel memory √ √

Supports up to 8 GB of system RAM √ √

PC2-5300, 667-MHz, DDR2 √ √

Supports the following configurations:

8192-MB total system memory

●

(4096 × 2, dual-channel)

6144-MB total system memory

●

(4096 + 2048)

5120-MB total system memory

●

(4096 + 1024)

√ √

√√

4608-MB total system memory

●

(4096 + 512)

4096-MB total system memory

●

(2048 × 2, dual channel

4096-MB total system memory

●

(4096 × 1)

3072-MB total system memory

●

(2048 + 1024)

2560-MB total system memory

●

(2048 + 512)

2048-MB total system memory

●

(1024 × 2, dual-channel)

2048-MB total system memory

●

(2048 × 1)

1536-MB total system memory

●

(1024 + 512)

1024-MB total system memory

●

(512 × 2, dual-channel)

2 Chapter 1 Product description

Category Description HP Compaq 8710w

Mobile Workstation

1024-MB total system memory

●

(1024 × 1)

512-MB total system memory (512

●

× 1)

Hard drives Supports 9.5-mm, 2.5-inch hard drives √ √

Customer-accessible √ √

Serial ATA √ √

HP Compaq 8710p Notebook PC

Supports the following drives:

250-GB, 5400-rpm

●

200-GB, 7200--rpm

●

160-GB, 7200- and 5400-rpm

●

120-GB, 7200- and 5400-rpm

●

100-GB, 7200-rpm

●

80-GB, 7200- and 5400-rpm

●

HP 3D DriveGuard √ √

Optical drives Fixed (removal of 1 screw required) √ √

Customer-accessible √ √

Parallel ATA √ √

12.7-mm tray load √ √

Supports the following drives:

DVD±RW and CD-RW Super Multi

●

Double-Layer Combo Drive with LightScribe

DVD±RW and CD-RW Super Multi

●

Double-Layer Combo Drive

√ √

DVD-CD/RW Combo Drive

●

Blu-Ray DVD-RW Combo Drive

●

DVD-ROM Drive

●

Diskette drive Supports external USB diskette drive

only

Supports boot from external USB

diskette drive

Supports 3-mode diskette drive √ √

Microphone Integrated microphone √ √

Audio HD audio - ADI1981 √ √

Modem 56K V.92 1.5-inch data/fax modem with

digital line guard

√ √

√√

Category Description HP Compaq 8710w

Mobile Workstation

HD audio interface √ √

HP Compaq 8710p Notebook PC

Modem cable included in Brazil, the

Czech Republic, Europe, France, Greece, Hungary, Israel, Latin America, Poland, Russia, Saudi Arabia, Slovakia, Slovenia, South Africa, Turkey, and the United Kingdom

Ethernet Intel 82566MM 10/100/1000 network

S3/S4/S5 wake on LAN: DC - no √ √

S3/S4/S5 wake on LAN: AC - yes √ √

NIC power-down technology √ √

Wireless Integrated WLAN options by way of wireless module:

Support for no-WLAN option √ √

Support for the following WLAN formats:

interface card (NIC) with iAMT

Three WLAN antennae built into display assembly

Intel 802.11a/b/g/n with iAMT

●

support

Broadcom 802.11a/b/g

●

Intel 802.11a/b/g with iAMT

●

support

√ √

Broadcom 802.11b/g

●

Integrated personal area network (PAN) options by way of Bluetooth® module:

Broadcom Bluetooth √ √

External media card One Type I/II PC Card slot, supporting

Media Card Reader slot supporting SD,

Ports Audio-in (mono microphone) √ √

Audio-out (stereo headphone) √ √

High-Definition Multimedia Interface

RJ-11 (modem) √ √

RJ-45 (Ethernet, includes link and

USB (6) √√

Support for no-WPAN option √ √

√ √

16-bit and 32-bit (Cardbus) PC Card modules

√ √

MMC, MS, MSP, xD, and Memory Stick Duo

√ √

(HDMI)

√ √

activity lights)

4 Chapter 1 Product description

Category Description HP Compaq 8710w

Mobile Workstation

HP Compaq 8710p Notebook PC

VGA (Dsub 15-pin) supporting 1600 ×

3-pin AC power √ √

Docking HP 3-in-1 NAS Docking Station, HP

Keyboard/pointing devices

Dual point (pointing stick and

TouchPad only, with 2 TouchPad

Windows Vista™ Hardware Start Button √ √

Power requirements The following AC adapters with localized

1200 external resolution at 75-GHz (hot plug/unplug with auto-detect)

Advanced Docking Station, and HP Docking Station

14.4-inch keyboard with separate numeric keypad

TouchPad) with 3 pointing stick buttons and 3 TouchPad buttons and vertical scrolling (taps enabled as default)

buttons and vertical scrolling (taps enabled as default)

cable plug support (3-wire plug with ground pin, supports 3-pin DC connector):

180-W PFC AC adapter

●

√ √

√

√ √

135-W PFC AC adapter

●

120-W non-PFC and PFC AC

●

adapters

90-W non-PFC and PFC AC

●

adapters

8-cell, 2.55-Ah (73-Wh) Li-ion battery √ √

Support for 8-cell Extended Life Battery √ √

Support for 12-cell Ultra Capacity

Security Full volume encryption √ √

Integrated fingerprint reader √ √

Integrated smart card reader √ √

Preboot authentication (password,

Security cable slot √ √

Trusted platform module (TPM) V.1.2 √ √

Operating system Preinstalled:

Battery

smart card)

Windows Vista Business 32/64 √ √

√ √

Windows Vista Home Basic 32 √√

Category Description HP Compaq 8710w

Mobile Workstation

Windows® XP Professional √ √

FreeDOS √ √

Preinstalled with Microsoft® Office:

HP Compaq 8710p Notebook PC

Windows Vista Business 32/64 with

Windows XP Professional with Office

Restore media:

Windows Vista Home Basic 32 √ √

Windows XP Professional √ √

DRDVD XP √ √

DRDVD Vista √ √

Supported:

Certified:

Windows Vista Business 32/64 with Office 2007 Ready

Office 2007 Personal

2007 Ready

2007 Personal

Windows Vista Business 32/64 √ √

Windows® 2000 √ √

Linux √ √

√ √

√

√ √

Serviceability End-user replaceable parts:

Battery (system) √ √

Battery (RTC) √ √

Hard drive √ √

Memory module √ √

Modem module √ √

Optical drive √ √

WLAN module √√

AC adapter √ √

6 Chapter 1 Product description

2 External component identification

Display components

Item Component Function

(1) Ambient light sensor When activated, the sensor automatically adjusts the

display brightness based on the surrounding lighting conditions.

(2) Wireless antenna locations Send and receive wireless signals to communicate with

WLANs.

(3) Internal microphone Records sound.

Display components 7

Top components

Buttons, switches, and fingerprint reader

Item Component Function

(1) Power button

(2) Info button Launches Info Center, which enables you to open various

(3) Wireless button Turns the wireless feature on or off, but does not establish

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button to shut

●

down the computer.

When the computer is in the Sleep state (Windows

●

Vista) or in Standby (Windows XP), press the button briefly to exit the Sleep state or Standby.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about power settings, follow these steps:

In Windows Vista, select Start > Control Panel >

●

System and Maintenance > Power Options.

In Windows XP, select Start > Control Panel >

●

Performance and Maintenance > Power Options.

software solutions.

a wireless connection.

(4) Presentation button Starts the presentation feature.

(5) Volume mute button Mutes and restores speaker sound.

8 Chapter 2 External component identification

NOTE: A wireless network must be set up in order to

establish a wireless connection.

Keys

Item Component Function

(6) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to

decrease volume and to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume.

(7) Calculator button Turns on the Windows calculator function.

(8) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows, instead of a

password logon.

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Function

(1) esc key Displays system information when pressed in combination

(2) fn key Executes frequently used system functions when pressed

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed

with the fn key.

in combination with a function key or the esc key.

in combination with the fn key.

Top components 9

Lights

Item Component Function

(1) Wireless lights (2)*

(2) Power lights (2)†

(3) Battery light

(4) Drive light

On: An integrated wireless device, such as a WLAN

●

device and/or a Bluetooth® device, is on.

Off: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows

●

Vista) or Standby (Windows XP).

Blinking rapidly: An AC adapter with a higher power

●

rating should be connected.

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Green: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available

●

power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power

●

source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Blinking green: The hard drive or optical drive is being

●

accessed.

(5) Caps lock light On: Caps lock is on.

(6) Num lock light On: Num lock is on or the integrated numeric keypad is

10 Chapter 2 External component identification

Amber: HP 3D DriveGuard has temporarily parked the

●

internal hard drive.

enabled.

Item Component Function

(7) Volume mute light

(8) Volume down light On: The volume scroll zone is being used to decrease

(9) Volume up light On: The volume scroll zone is being used to increase

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

Amber: Computer sound is turned off.

●

On: Computer sound is turned on.

●

speaker volume.

Top components 11

Pointing devices

Item Component Function

(1) Pointing stick* Moves the pointer and selects or activates items on the

screen.

(2) Left pointing stick button* Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the

screen.

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Center TouchPad button* Functions like the center button on an external mouse.

(6) Right TouchPad button* Functions like the right button on an external mouse.

(7) TouchPad scroll zone Scrolls up or down.

(8) Right pointing stick button* Functions like the right button on an external mouse.

(9) Center pointing stick button* Functions like the center button on an external mouse.

*This table describes factory settings. View or change pointing device preferences as follows:

In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

●

In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.

●

12 Chapter 2 External component identification

Front components

Item Component Function

(1) Wireless light

(2) Power light

(3) Battery light

(4) Drive light

On: An integrated wireless device, such as a WLAN

●

device and/or a Bluetooth device, is on.

Off: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows

●

Vista) or in Standby (Windows XP).

Blinking rapidly: An AC adapter with a higher power

●

rating should be connected.

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Green: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available

●

power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power

●

Blinking green: The hard drive or optical drive is being

●

accessed.

Amber: HP 3D DriveGuard has temporarily parked the

●

hard drive.

(5) Speakers (2) Produce sound.

(6) Display release latch Opens the computer.

(7) Media Card Reader Supports the following optional digital card formats: Secure

Digital (SD) Memory Card, Memory Stick Pro, Memory Stick Duo, xD-Picture Card, and MultiMediaCard (MMC).

Front components 13

Left-side components

Item Component Function

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Vent Enables airflow to cool internal components.

(3) Power connector Connects an AC adapter.

(4) HDMI port Connects an optional HDMI device.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) External monitor port Connects an external VGA monitor or projector.

(6) USB ports (2) Connect optional USB devices.

(7) 1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

(8) Smart card reader Supports smart cards and Java™ cards.

(9) PC Card slot Supports optional Type I or Type II 32–bit (CardBus) or 16–

bit PC Cards.

(10) PC Card eject button Ejects a PC Card from the PC Card slot.

14 Chapter 2 External component identification

Rear component

Component Function

Vent Enables airflow to cool internal components.

Right-side components

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Item Component Function

(1) Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

(2) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(3) USB ports (4) Connects up to 4 optional USB devices.

(4) Optical drive Reads an optical disc.

(5) Optical drive button Releases the media tray.

(6) RJ-11 (modem) jack Connects a modem cable.

(7) RJ-45 (network) jack Connects a network cable.

Rear component 15

Bottom components

Item Component Function

(1) Battery bay Holds the battery.

(2) Battery release latches (2) Release the battery from the battery bay.

(3) Docking connector Connects an optional docking device.

(4) Accessory battery connector (slide open to expose) Connects an optional accessory battery.

(5) Hard drive bay Contains the hard drive and the Bluetooth module.

(6) Vents (3) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Memory module/WLAN module compartment Contains the expansion memory module slot, the WLAN

module slot, and the RTC battery.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

16 Chapter 2 External component identification

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial number location 17

Computer major components

Item Description Spare part number

(1) Display assemblies (include 3 WLAN antenna transceivers and cables)

17.0-inch, WUXGA WVA AntiGlare

18 Chapter 3 Illustrated parts catalog

450582-001

Item Description Spare part number

17.0-inch, WSXGA+ WVA AntiGlare 450580-001

17.0-inch, WSXGA+ WVA BrightView 450581-001

17.0-inch, WXGA+ AnitGlare 450583-001

Display internal components (not illustrated):

Display bezel 450500-001

Display inverter 450498-001

Display Bracket Kit (includes left and right display hinges) 450570-001

Display panel cable 450571-001

Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables) 450475-001

Display enclosure for use with WUXGA display assemblies (includes 3 WLAN antenna

Display enclosure for use with WSXGA+ and WXGA+ display assemblies (includes 3 WLAN

Display Rubber Kit (includes display bezel rubber screw covers) 450573-001

Display Screw Kit 450574-001

(2) Switch cover (includes LED board and cable) 450479-001

(3) Power button board (includes cable) 450481-001

(4) Keyboards with pointing stick (include pointing stick cable)

For use in Brazil 450471-201

Ambient light sensor board 450480-001

456223-001

transceivers and cables)

450572-001

antenna transceivers and cables)

For use in Belgium 450471-A41

For use in the Czech Republic 450471-221

For use in Denmark 450471-081

For use in France 450471-051

For use in French Canada 450471-121

For use in Germany 450471-041

For use in Greece 450471-151

For use in Hungary 450471-211

For use in Iceland 450471-DD1

For use in Israel 450471-BB1

For use in Italy 450471-061

For use in Japan 450471-291

For use in Latin America 450471-161

For use in the Netherlands and Europe 450471-021

For use in Norway 450471-091

Computer major components 19

Item Description Spare part number

For use in Portugal 450471-131

For use in Russia 450471-251

For use in Saudi Arabia 450471-171

For use in Slovakia 450471-231

For use in Slovenia 450471-BA1

For use in South Korea 450471-AD1

For use in Spain 450471-071

For use in Sweden and Finland 450471-B71

For use in Switzerland 450471-111

For use in Taiwan 450471-AB1

For use in Thailand 450471-281

For use in Turkey 450471-141

For use in the United Kingdom 450471-031

For use in the United States 450471-001

Keyboards without pointing stick

For use in Brazil 450472-201

For use in the Czech Republic 450472-221

For use in Denmark 450472-081

For use in France 450472-051

For use in French Canada 450472-121

For use in Germany 450472-041

For use in Greece 450472-151

For use in Hungary 450472-211

For use in Iceland 450472-DD1

For use in Israel 450472-BB1

For use in Italy 450472-061

For use in Japan 450472-291

For use in Latin America 450472-161

For use in the Netherlands and Europe 450472-021

For use in Norway 450472-091

For use in Belgium 450472-A41

For use in Portugal 450472-131

For use in Russia 450472-251

For use in Saudi Arabia 450472-171

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

For use in Slovakia 450472-231

For use in Slovenia 450472-BA1

For use in South Korea 450472-AD1

For use in Spain 450472-071

For use in Sweden and Finland 450472-B71

For use in Switzerland 450472-111

For use in Taiwan 450472-AB1

For use in Thailand 450472-281

For use in Turkey 450472-141

For use in the United Kingdom 450472-031

For use in the United States 450472-001

(5) TouchPads (include TouchPad cable)

For use with keyboards without a pointing stick, includes 2 TouchPad buttons 450596-001

(6) Top covers (include fingerprint reader board and cable )

For use with HP Compaq 8710p computer models 450595-001

(7) Graphics card fan/heat sink (includes replacement thermal material) 450594-001

(8) Heat sink assemblies (include replacement thermal material)

For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450593-001

Plastics Kit (see Plastics Kit on page 26 for more Plastics Kit spare part information): 450585-001

(9a) PC Card slot bezel

(9b) Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips)

Computer feet (not illustrated; 9 feet in 4 different sizes)

(9c) Hard drive cover (includes 2 captive screws, secured by C-clips)

(10)

(11) Intel Core 2 Duo processors (include replacement thermal material)

For use with keyboards with a pointing stick, includes 3 pointing stick buttons and 3 TouchPad buttons

For use with HP Compaq 8710w computer models 451379-001

For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468593-001

PC Card assembly 450584-001

450597-001

T9300 2.5-GHz processor (6-MB L2 cache, 800-MHz FSB) 463050-001

T8300 2.4-GHz processor (3-MB L2 cache, 800-MHz FSB) 463049-001

T8100 2.1-GHz processor (3-MB L2 cache, 800-MHz FSB) 463048-001

T7800 2.6-GHz processor (4-MB L2 cache, 800-MHz FSB) 458218-001

T7700 2.4-GHz processor (4-MB L2 cache, 800-MHz FSB) 450589-001

T9500 2.6-GHz processor (6-MB L2 cache, 800-MHz FSB) 463051-001

Computer major components 21

Item Description Spare part number

T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB) 450588-001

T7300 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 450587-001

T7250 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 460283-001

T7100 1.8-GHz processor (2-MB L2 cache, 800-MHz FSB) 450586-001

(12) Graphics cards (include replacement thermal material)

For use only with HP Compaq 8710w computer models (nVidia NB8E-GLM graphics card with

For use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 graphics card

(13) USB/audio board (includes 2-into-1 USB board cable and audio board cable) 450483-001

(14) Bluetooth module (includes Bluetooth module cable) 450485-001

(15) System boards (include replacement thermal material)

For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450482-001

(16) Modem module 443899-001

(17) Speaker assembly 450592-001

(18) Base enclosure (includes rubber feet) 450476-001

Rubber Kit (includes 9 feet in 4 different sizes) 450590-001

(19) RTC battery 450478-001

(20) 8-cell, 5.1-Ah, Li-ion battery 450477-001

(21) Memory modules

For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468592-001

451377-001

512-MB graphics subsystem memory operating at 800 MHz)

450484-001

with 256-MB graphics subsystem memory operating at 700 MHz; supports TurboCache)

For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468591-001

2048-MB memory module (PC2-5300, 667-MHz, DDR2) 450576-001

1024-MB memory module (PC2-5300, 667-MHz, DDR2) 450575-001

512-MB memory module (PC2-5300, 667-MHz, DDR2) 450577-001

(22) WLAN modules

Intel 802.11a/b/g/n WLAN modules:

4096-MB memory module (PC2-5300, 667-MHz, DDR2) 469650-001

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda,

●

Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the

●

Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

22 Chapter 3 Illustrated parts catalog

441086-001

441086-002

Item Description Spare part number

Broadcom 802.11a/b/g WLAN modules:

For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South

●

Korea

For use in Japan

●

For use in South Korea

●

For use in Canada, Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and

●

the United States

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,

●

Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

441086-003

441086-291

441086-AD1

441075-001

441075-002

Intel 802.11a/b/g WLAN modules:

Broadcom 802.11b/g WLAN modules:

For use in Japan

●

For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda,

●

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the

●

For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South

●

Korea

For use in Japan

●

441075-291

441082-001

441082-002

441082-003

441082-291 and 441082-292

Computer major components 23

Item Description Spare part number

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and

●

the United States

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina,

●

Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

441090-001

441090-002

Intel 802.11b/g WLAN module for use in Japan 448675-004

(23) Hard drives (include hard drive bracket)

200-GB, 7200-rpm 461876-001

160-GB, 7200-rpm 460282-001

160-GB, 5400-rpm 450495-001

120-GB, 7200-rpm 454487-001

120-GB, 5400-rpm 450494-001

100-GB, 7200-rpm 450493-001

80-GB, 7200-rpm 450497-001

80-GB, 5400-rpm 450496-001

(24) Optical drives

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 450491-001

DVD/CD-RW Combo Drive 450492-001

For use in Japan

●

250-GB, 5400-rpm 458219-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001

441090-291

Blu-ray DVD-RW Drive 450489-001

24 Chapter 3 Illustrated parts catalog

Item Description Spare part number

DVD-ROM Drive 450488-001

Cable Kit (not illustrated; see Cable Kit on page 27 for more Cable Kit spare part number

information)

450486-001

Computer major components 25

Plastics Kit

Item Description Spare part number

Plastics Kit: 450585-001

(1) Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips)

(2) Hard drive cover (includes 2 captive screws, secured by C-clips)

(3) PC Card slot bezel

26 Chapter 3 Illustrated parts catalog

Cable Kit

Item Description Spare part number

Cable Kit: 450486-001

(1) RJ-45 jack cable

(2) RJ-11 jack cable

(3) TouchPad cable

(4) Bluetooth module cable

(5) USB/audio board cable

(6) Microphone extension cable

(7) Power button board cable

Cable Kit 27

Mass storage devices

Item Description Spare part number

(1) Hard drives (include frame)

250-GB, 5400-rpm 458219-001

200-GB, 7200-rpm 461876-001

160-GB, 7200-rpm 460282-001

160-GB, 5400-rpm 450495-001

120-GB, 7200-rpm 454987-001

120-GB, 5400-rpm 450494-001

100-GB, 7200-rpm 450493-001

80-GB, 7200-rpm 450497-001

80-GB, 5400-rpm 450496-001

(2) Optical drives (include bezel)

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 450491-001

DVD/CD-RW Combo Drive 450492-001

Blu-ray DVD-RW Drive 450489-001

DVD-ROM Drive 450488-001

Miscellaneous parts

Description Spare part number

AC adapters

180-W PFC AC adapter

135-W PFC AC adapter 468590-001

28 Chapter 3 Illustrated parts catalog

463952-001

Description Spare part number

120-W non-PFC AC adapter 416391-001

120-W PFC AC adapter 391174-001

90-W non-PFC AC adapter 418873-001

90-W PFC AC adapter 418875-001

External MultiBay II 366143-001

External MultiBay II power cable and stand 366144-001

HP Extended Life Battery 367456-001

Label Kit 450499-001

MultiBay 8X DVD-ROM Drive 373314-001

MultiBay 24X DVD/CD-RW Combo Drive 373315-001

Nylon carrying case 325814-001

USB 1.1 diskette drive 359118-001

Power cords:

For use in Australia

For use in Brazil 403811-201

For use in Denmark 403811-081

For use in Europe, the Middle East, and Africa 403811-021

For use in India 403811-D61

For use in Israel 403811-BB1

For use in Italy 403811-061

For use in Japan 403811-291

For use in the People's Republic of China 403811-AA1

For use in South Korea 403811-AD1

For use in Switzerland 403811-111

For use in Taiwan 403811-AB1

For use in the United Kingdom 403811-031

For use the United States 403811-001

Screw Kit

Phillips PM2.5×4.0 screw

●

403811-011

450591-001

Phillips PM2.0×10.0 screw

●

Phillips PM2.0×5.0 captive screw

●

Phillips PM2.0×5.0 screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.0×3.0 screw

●

Miscellaneous parts 29

Description Spare part number

Phillips PM2.0×2.0 broad-head screw

●

Phillips PM2.0×2.0 screw

●

Phillips PM1.5×3.0 screw

●

Torx T8M2.5×7.0 screw

●

Torx T8M2.5×4.0 screw

●

Torx T6M2.0×5.0 screw

●

Sequential part number listing

Spare part number

391174-001 120-W PFC AC adapter

325814-001 Nylon carrying case

359118-001 USB 1.1 diskette drive

366143-001 External MultiBay II

366144-001 External MultiBay II power cable and stand

367456-001 HP Extended Life Battery

373314-001 MultiBay 8X DVD-ROM Drive

373315-001 MultiBay 24X DVD/CD-RW Combo Drive

403811-001 Power cord (3-wire) for use in North America

403811-011 Power cord (3-wire) for use in Australia

403811-021 Power cord (3-wire) for use in Europe, the Middle East, and Africa

403811-031 Power cord (3-wire) for use in the United Kingdom

403811-061 Power cord (3-wire) for use in Italy

403811-081 Power cord (3-wire) for use in Denmark

403811-111 Power cord (3-wire) for use in Switzerland

Description

403811-291 Power cord (3-wire) for use in Japan

403811-AA1 Power cord (3-wire) for use in the People's Republic of China

403811-AB1 Power cord (3-wire) for use in Taiwan

403811-AD1 Power cord (3-wire) for use in South Korea

403811-BB1 Power cord (3-wire) for use in Israel

403811-D61 Power cord (3-wire) for use in India

416931-001 120-W non-PFC AC adapter

418873-001 90-W non-PFC AC adapter

30 Chapter 3 Illustrated parts catalog

Spare part number

418875-001 90-W PFC AC adapter

441075-001 Broadcom 802.11a/b/g WLAN module for use in Canada, Cayman Islands, Guam, Puerto Rico, the U.S. Virgin

441075-002 Broadcom 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

Description

Islands, and the United States

Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

441075-291 Broadcom 802.11a/b/g WLAN module for use in Japan

441082-001 Intel 802.11a/b/g WLAN module for use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados,

Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, the United States, Uruguay, Venezuela, and Vietnam

441082-002 Intel 802.11a/b/g WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia,

Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

441082-003 Intel 802.11a/b/g WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China,

and South Korea

441082-291 Intel 802.11a/b/g WLAN module for use in Japan

441082-292 Intel 802.11a/b/g WLAN module for use in Japan

441086-001 Intel 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados,

441086-002 Intel 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia,

441086-003 Intel 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China,

and South Korea

Sequential part number listing 31

Spare part number

441086-291 Intel 802.11a/b/g/n WLAN module for use in Japan

441086-AD1 Intel 802.11a/b/g/n WLAN module for use in South Korea

441090-001 Broadcom 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.

441090-002 Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua &

Description

Virgin Islands, and the United States

Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

441090-291 Broadcom 802.11b/g WLAN module for use in Japan

443899-001 Modem module

448675-004 Intel 802.11b/g WLAN module for use in Japan

450471-001 Keyboard with pointing stick for use in the United States (includes keyboard and pointing stick cable)

450471-021 Keyboard with pointing stick for use in Europe (includes keyboard and pointing stick cable)

450471-031 Keyboard with pointing stick for use in the United Kingdom (includes keyboard and pointing stick cable)

450471-041 Keyboard with pointing stick for use in Germany (includes keyboard and pointing stick cable)

450471-051 Keyboard with pointing stick for use in France (includes keyboard and pointing stick cable)

450471-061 Keyboard with pointing stick for use in Italy (includes keyboard and pointing stick cable)

450471-071 Keyboard with pointing stick for use in Spain (includes keyboard and pointing stick cable)

450471-081 Keyboard with pointing stick for use in Denmark (includes keyboard and pointing stick cable)

450471-091 Keyboard with pointing stick for use in Norway (includes keyboard and pointing stick cable)

450471-111 Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cable)

450471-121 Keyboard with pointing stick for use in French Canada (includes keyboard and pointing stick cable)

450471-131 Keyboard with pointing stick for use in Portugal (includes keyboard and pointing stick cable)

450471-141 Keyboard with pointing stick for use in Turkey (includes keyboard and pointing stick cable)

450471-151 Keyboard with pointing stick for use in Greece (includes keyboard and pointing stick cable)

450471-161 Keyboard with pointing stick for use in Latin America (includes keyboard and pointing stick cable)

32 Chapter 3 Illustrated parts catalog

Spare part number

450471-171 Keyboard with pointing stick for use in Saudi Arabia (includes keyboard and pointing stick cable)

450471-201 Keyboard with pointing stick for use in Brazil (includes keyboard and pointing stick cable)

450471-211 Keyboard with pointing stick for use in Hungary (includes keyboard and pointing stick cable)

450471-221 Keyboard with pointing stick for use in the Czech Republic (includes keyboard and pointing stick cable)

450471-231 Keyboard with pointing stick for use in Slovakia (includes keyboard and pointing stick cable)

450471-251 Keyboard with pointing stick for use in Russia (includes keyboard and pointing stick cable)

450471-281 Keyboard with pointing stick for use in Thailand (includes keyboard and pointing stick cable)

450471-291 Keyboard with pointing stick for use in Japan (includes keyboard and pointing stick cable)

450471-A41 Keyboard with pointing stick for use in Belgium (includes keyboard and pointing stick cable)

450471-AB1 Keyboard with pointing stick for use in Taiwan (includes keyboard and pointing stick cable)

450471-AD1 Keyboard with pointing stick for use in South Korea (includes keyboard and pointing stick cable)

450471-B71 Keyboard with pointing stick for use in Sweden and Finland (includes keyboard and pointing stick cable)

450471-BA1 Keyboard with pointing stick for use in Slovenia (includes keyboard and pointing stick cable)

450471-BB1 Keyboard with pointing stick for use in Israel (includes keyboard and pointing stick cable)

450471-DD1 Keyboard with pointing stick for use in Iceland (includes keyboard and pointing stick cable)

Description

450472-001 Keyboard without pointing stick for use in the United States (includes keyboard cable)

450472-021 Keyboard without pointing stick for use in Europe (includes keyboard cable)

450472-031 Keyboard without pointing stick for use in the United Kingdom (includes keyboard cable)

450472-041 Keyboard without pointing stick for use in Germany (includes keyboard cable)

450472-051 Keyboard without pointing stick for use in France (includes keyboard cable)

450472-061 Keyboard without pointing stick for use in Italy (includes keyboard cable)

450472-071 Keyboard without pointing stick for use in Spain (includes keyboard cable)

450472-081 Keyboard without pointing stick for use in Denmark (includes keyboard cable)

450472-091 Keyboard without pointing stick for use in Norway (includes keyboard cable)

450472-111 Keyboard without pointing stick for use in Switzerland (includes keyboard cable)

450472-121 Keyboard without pointing stick for use in French Canada (includes keyboard cable)

450472-131 Keyboard without pointing stick for use in Portugal (includes keyboard cable)

450472-141 Keyboard without pointing stick for use in Turkey (includes keyboard cable)

450472-151 Keyboard without pointing stick for use in Greece (includes keyboard cable)

450472-161 Keyboard without pointing stick for use in Latin America (includes keyboard cable)

450472-171 Keyboard without pointing stick for use in Saudi Arabia (includes keyboard cable)

450472-201 Keyboard without pointing stick for use in Brazil (includes keyboard cable)

450472-211 Keyboard without pointing stick for use in Hungary (includes keyboard cable)

450472-221 Keyboard without pointing stick for use in the Czech Republic (includes keyboard cable)

Sequential part number listing 33

Spare part number

450472-231 Keyboard without pointing stick for use in Slovakia (includes keyboard cable)

450472-251 Keyboard without pointing stick for use in Russia (includes keyboard cable)

450472-281 Keyboard without pointing stick for use in Thailand (includes keyboard cable)

450472-291 Keyboard without pointing stick for use in Japan (includes keyboard cable)

450472-A41 Keyboard without pointing stick for use in Belgium (includes keyboard cable)

450472-AB1 Keyboard without pointing stick for use in Taiwan (includes keyboard cable)

450472-AD1 Keyboard without pointing stick for use in South Korea (includes keyboard cable)

450472-B71 Keyboard without pointing stick for use in Sweden (includes keyboard cable)

450472-BA1 Keyboard without pointing stick for use in Slovenia (includes keyboard cable)

450472-BB1 Keyboard without pointing stick for use in Israel (includes keyboard cable)

450472-DD1 Keyboard without pointing stick for use in Iceland (includes keyboard cable)

450475-001 Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables)

450476-001 Base enclosure (includes rubber computer feet)

450477-001 8-cell, 5.1-Ah battery

450478-001 RTC battery

Description

450479-001 Switch cover (includes LED board and cable)

450480-001 Ambient light sensor board

450481-001 Power button board (includes cable)

450482-001 System board for use only with computer models equipped with processors with 2- or 4-MB L2 cache (includes

replacement thermal material)

450483-001 USB/audio board (includes 2-into-1 USB board cable and audio board cable)

450484-001 Graphics card for use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 with 256 MB of

graphics subsystem memory operating at 700 MHz, supporting TurboCache; includes replacement thermal material)

450485-001 Bluetooth module (includes Bluetooth module cable)

450486-001 Cable Kit (see Cable Kit on page 27 for more Cable Kit spare part information

450488-001 DVD-ROM Drive

450489-001 Blu-ray DVD-RW Drive

450490-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe

450491-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

450492-001 DVD/CD-RW Combo Drive

450493-001 100-GB, 7200-rpm hard drive

450494-001 120-GB, 5400-rpm hard drive

450495-001 160-GB, 5400-rpm hard drive

450496-001 80-GB, 5400-rpm hard drive

34 Chapter 3 Illustrated parts catalog

Spare part number

450497-001 80-GB, 7200-rpm hard drive

450498-001 Display inverter

450499-001 Label Kit

450500-001 Display bezel

450570-001 Display Bracket Kit (includes left and right display hinges)

450571-001 Display cable

Description

450572-001 Display enclosure for use with WSXGA+ and WXGA+ display assemblies (includes 3 WLAN antenna

450573-001 Display Rubber Kit (includes display bezel rubber screw covers)

450574-001 Display Screw Kit

450575-001 1024-MB memory module (PC-5300, 667-GHz, DDR2)

450576-001 2048-MB memory module (PC-5300, 667-GHz, DDR2)

450577-001 512-MB memory module (PC-5300, 667-GHz, DDR2)

450578-001 Microphone extension cable

450580-001 17.0-inch, WSXGA+ WVA AntiGlare display assembly (includes 3 WLAN antenna transceivers and cables)

450581-001 17.0-inch, WSXGA+ WVA BrightView display assembly (includes 3 WLAN antenna transceivers and cables)

450582-001 17.0-inch, WUXGA+ WVA AntiGlare display assembly (includes 3 WLAN antenna transceivers and cables)

450583-001 17.0-inch, WXGA+ AntiGlare display assembly (includes 3 WLAN antenna transceivers and cables)

450584-001 PC Card assembly

450585-001 Plastics Kit (see Plastics Kit on page 26 for more Plastics Kit spare part information)

450586-001 Intel Core 2 Duo T7100 1.8-GHz processor (2-MB L2 cache, 800-MHz FSB; includes replacement thermal

450587-001 Intel Core 2 Duo T7300 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

transceivers and cables)

material)

450588-001 Intel Core 2 Duo T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

material)

450589-001 Intel Core 2 Duo T7700 2.4-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

450590-001 Rubber Kit (includes base enclosure rubber feet

450591-001 Screw Kit

450592-001 Speaker assembly

450593-001 Heat sink for use only with computer models equipped with processors with 2- or 4-MB L2 cache (includes

450594-001 Fan/heat sink assembly (includes replacement thermal material)

450595-001 Top cover for use with 8710p computer models (includes fingerprint reader board and cable)

450596-001 TouchPad with 2 TouchPad buttons (for use with keyboards without a pointing stick; includes TouchPad

material)

replacement thermal material)

cable)

Sequential part number listing 35

Spare part number

Description

450597-001 TouchPad with 3 pointing stick buttons and 3 TouchPad buttons (for use with keyboards with a pointing stick;

451377-001 Graphics card for use only with HP Compaq 8710w computer models (nVidia NB8E-GLM with 512 MB graphics

451379-001 Top cover for use with 8710w computer models (includes fingerprint reader board and cable)

416931-001 120-W non-PFC AC adapter

391174-001 120-W PFC AC adapter

454987-001 120-GB, 7200-rpm hard drive

456223-001 Display enclosure for use with WUXGA display assemblies (includes 3 WLAN antenna transceivers and

458218-001 Intel Core 2 Duo T7800 2.6-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

458219-001 250-GB, 5400-rpm hard drive

460282-001 160-GB, 7200-rpm hard drive

460283-001 Intel Core 2 Duo T7250 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

461876-001 200-GB, 7200-rpm hard drive

463048-001 Intel Core 2 Duo T8100 2.1-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

includes TouchPad cable)

subsystem memory operating at 800 MHz; includes replacement thermal material)

cables)

material)

463049-001 Intel Core 2 Duo T8300 2.4-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

material)

463050-001 Intel Core 2 Duo T9300 2.8-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

material)

463051-001 Intel Core 2 Duo T9500 2.6-GHz processor (4-MB L2 cache, 800-MHz FSB; includes replacement thermal

material)

463952-001 180-W PFC AC adapter

468590-001 135-W PFC AC adapter

468591-001 System board for use only with computer models equipped with processors with 3- or 6-MB L2 cache (includes

replacement thermal material)

468592-001 Graphics card for use only with computer models equipped with processors with 3- or 6-MB L2 cache

468593-001 Heat sink for use only with computer models equipped with processors with 3- or 6-MB L2 cache (includes

replacement thermal material)

469650-001 4096-MB memory module (PC-5300, 667-GHz, DDR2)

36 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Torx T8 screwdriver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 37

Cables and and pointing stick connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

38 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and and pointing stick can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you area ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and and pointing stick circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Relative humidity

Preliminary replacement requirements 39

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand and pointing stick contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved and pointing stick

●

containers or packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and and pointing stick conveyors made of antistatic belts and roller bushings. Be

●

sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid and pointing stick contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

40 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with bananaplug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground and pointing stick cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 41

Unknown user password

NOTE: This process will not work if Stringent Security is enabled in F10 Setup. Stringent Security

installs passwords into the ROM so that it is not affected when the RTC battery is removed.

If the computer you are servicing has an unknown user password, follow these steps to clear the password:

NOTE: These steps also clear CMOS.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the real-time clock (RTC) battery (see

6. Wait approximately 5 minutes.

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. Do not reinsert any batteries at this time.

9. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Battery on page 44).

RTC battery on page 57).

42 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 97 screws and screw locks, in 18 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Serial number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 450590-001. There are 9 rubber feet, in 4 different sizes, that attach to the base enclosure in the locations illustrated below.

Component replacement procedures 43

Battery

Description Spare part number

8-cell, 5.1-Ah, Li-ion battery 450477-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latches (1) to release the battery.

3. Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

44 Chapter 4 Removal and replacement procedures

Display inverter and ambient light sensor board

NOTE: If it has been determined that the display inverter or the ambient light sensor board are the

components that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter or ambient light sensor board . For information on replacing the display assembly, the display hinges, or the display bezel, see

Description Spare part number

Display inverter 450498-001

Ambient light sensor board 450480-001

Before removing the display inverter, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

Display assembly on page 77.

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the display inverter:

1. Turn the computer right-side up, with the front toward you.

2. Open the computer as far as possible.

Component replacement procedures 45

3. Remove the screw covers, screws, and stabilizer clips listed below. All rubber screw covers are

included in the Display Rubber Kit, spare part number 450573-001.

(1) Two flat rubber screw covers

(2) Two small oblong rubber screw covers

(3) Four Phillips PM2.0×6.0 screws

(4) Two stabilizer clips

4. Flex the inside edges of the left and right sides (1) and the display bezel bottom edge (2) until the

bezel disengages from the display assembly.

5. Release the display bezel bottom edge (3) from the display assembly.

6. Remove the Torx T8M2.5×4.0 screw (1) that secures the ambient light sensor board to the display

enclosure.

7. Release the ambient light sensor board (2) from the display enclosure as far as the ambient light

sensor board cable allows.

46 Chapter 4 Removal and replacement procedures

8. Disconnect the ambient light sensor board cable (3) from the ambient light sensor board.

9. Remove the Torx T8M2.5×4.0 screw (1) that secures the display inverter to the display enclosure.

10. Release the inverter (2) from the display enclosure as far as the display panel cable and backlight

cable allow.

11. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter.

12. Remove the display inverter.

Reverse this procedure to install the display inverter.

Component replacement procedures 47

Hard drive

Description Spare part number

250-GB, 5400-rpm hard drive 458219-001

200-GB, 7200-rpm hard drive 461876-001

160-GB, 7200-rpm hard drive 460282-001

160-GB, 5400-rpm hard drive 450495-001

120-GB, 7200-rpm hard drive 454987-001

120-GB, 5400-rpm hard drive 450494-001

100-GB, 7200-rpm hard drive 450493-001

80-GB, 7200-rpm hard drive 450497-001

80-GB, 5400-rpm hard drive 450496-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

computer on, and then shut it down through the operating system.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.0×17.0 captive screws (1) that secure the hard drive cover to the

computer.

48 Chapter 4 Removal and replacement procedures

3. Lift the right side of the hard drive cover (2), swing it to left, and remove the cover. The hard drive

cover is included in the Plastics Kit, spare part number 450585-001.

4. Loosen the Phillips PM2.5×13.0 captive screw (1) that secures the hard drive to the computer.

5. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the left to disconnect it from

the system board.

6. Remove the hard drive (4) from the hard drive bay.

7. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive

bracket screws (1) from each side of the hard drive.

Component replacement procedures 49

8. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

50 Chapter 4 Removal and replacement procedures

Bluetooth module

Description Spare part number

Bluetooth module (includes Bluetooth module cable) 450485-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the hard drive (see

Battery on page 44).

Hard drive on page 48).

Remove the Bluetooth® module:

1. Position the computer with the rear panel toward you.

2. Release the Bluetooth module (1) from the clip in the hard drive bay by sliding it forward.

3. Remove the Bluetooth module (2) from the hard drive bay by lifting it straight up.

4. Disconnect the Bluetooth module cable (3) from the Bluetooth module.

Reverse this procedure to reassemble and install the Bluetooth module.

Component replacement procedures 51

Primary memory module

Description Spare part number

4096-MB (PC2-5300, 667-MHz, DDR2) 469650-001

2048-MB (PC2-5300, 667-MHz, DDR2) 450576-001

1024-MB (PC2-5300, 667-MHz, DDR2) 450575-001

512-MB (PC2-5300, 667-MHz, DDR2) 450577-001

Before removing the primary memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the primary memory module:

1. Loosen the three Phillips PM2.5×5.0 captive screws (1) that secure the memory module/WLAN

module compartment cover to the computer.

2. Lift the front edge of the cover (2), swing it up and forward, and remove the cover. The memory

module/WLAN module compartment cover is included in the Plastics Kit, spare part number 450585-001.

3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

52 Chapter 4 Removal and replacement procedures

4. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the

memory module slot.

Reverse this procedure to install the primary memory module.

Component replacement procedures 53

WLAN module

Description Spare part number

Intel 802.11a/b/g/n WLAN modules:

For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,

●

Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech

●

Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea

●

For use in Japan

●

For use in South Korea

●

Broadcom 802.11a/b/g WLAN modules:

For use in Canada, Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United

●

States

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,

●

Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

441086-001

441086-002

441086-003

441086-291

441086-AD1

441075-001

441075-002

For use in Japan

●

Intel 802.11a/b/g WLAN modules:

For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,

●

54 Chapter 4 Removal and replacement procedures

441075-291

441082-001

Description Spare part number

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech

●

For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea

●

For use in Japan

●

802.11b/g Broadcom WLAN modules:

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the

●

United States

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina,

●

441082-002

441082-003

441082-291 and 441082-292

441090-001

441090-002

For use in Japan

●

802.11b/g Intel WLAN module for use in Thailand 448675-004

441090-291

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module/WLAN module compartment cover (see

Battery on page 44).

Primary memory module

on page 52).

Component replacement procedures 55

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The

white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable (2) is connected to the middle terminal on the WLAN module.

2. Remove the two Phillips PM2.0×3.0 screws (3) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

3. Remove the WLAN module (4) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation.

Reverse this procedure to install the WLAN module.

56 Chapter 4 Removal and replacement procedures

RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all

passwords and CMOS settings to be cleared.

Description Spare part number

RTC battery 450478-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the memory module/WLAN module compartment cover (see

on page 52).

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Remove the RTC battery (2) from the clip built into the base enclosure.

Primary memory module

Reverse this procedure to install the RTC battery.

Component replacement procedures 57

Optical drive

Description Spare part number

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 450490-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 450491-001

DVD/CD-RW Combo Drive 450492-001

Blu-ray DVD-RW Drive 450489-001

DVD-ROM Drive 450488-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the optical drive:

1. Position the computer with the left side toward you.

2. Remove the Phillips PM2.5×9.0 screw (1) that secures the optical drive to the computer.

3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the

tab to the left to release the optical drive from the computer.

4. Remove the optical drive (3).

5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward

you.

58 Chapter 4 Removal and replacement procedures

6. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical

drive.

7. Remove the optical drive bracket (2).

Reverse this procedure to install an optical drive.

Component replacement procedures 59

Keyboard

For use in: Spare part number For use in: Spare part number

Keyboards with pointing stick (includes pointing stick cable):

Belgium

Brazil

The Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Latin America

The Netherlands and Europe

Keyboards without pointing stick:

450471-A41

450471-201

450471-221

450471-081

450471-051

450471-121

450471-041

450471-151

450471-211

450471-DD1

450471-BB1

450471-061

450471-291

450471-161

450471-021

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

South Korea

Spain

Sweden and Finland

Switzerland

Taiwan

Thailand

Turkey

The United Kingdom

The United States

450471-091

450471-131

450471-251

450471-171

450471-231

450471-AD1

450471-BA1

450471-071

450471-B71

450471-111

450471-AB1

450471-281

450471-141

450471-031

450471-001

Belgium

Brazil

The Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Latin America

The Netherlands and Europe

450472-A41

450472-201

450472-221

450472-081

450472-051

450472-121

450472-041

450472-151

450472-211

450472-DD1

450472-BB1

450472-061

450472-291

450472-161

450472-021

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

South Korea

Spain

Sweden and Finland

Switzerland

Taiwan

Thailand

Turkey

The United Kingdom

The United States

450472-091

450472-131

450472-251

450472-171

450472-231

450472-AD1

450472-BA1

450472-071

450472-B71

450472-111

450472-AB1

450472-281

450472-141

450472-031

450472-001

60 Chapter 4 Removal and replacement procedures

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

Remove the keyboard:

1. Position the computer with the front toward you.

2. Loosen the four Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer.

3. Open the computer, and rest it on its right side.

Component replacement procedures 61

4. Lift the upper left corner of the keyboard (1) and swing the left side of the keyboard (2) forward.

5. Turn the computer right-side up, with the front toward you.

6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

disconnect the keyboard cable (2) from the system board.

7. Release the ZIF connector (3) to which the pointing stick cable is attached, and disconnect the

pointing stick cable (4) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

62 Chapter 4 Removal and replacement procedures

Expansion memory module

Description Spare part number

4096-MB (PC2-5300, 667-MHz, DDR2) 469650-001

2048-MB (PC2-5300, 667-MHz, DDR2) 450576-001

1024-MB (PC2-5300, 667-MHz, DDR2) 450575-001

512-MB (PC2-5300, 667-MHz, DDR2) 450577-001

Before removing the expansion memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

Battery on page 44).

Keyboard on page 60).

Remove the expansion memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

2. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the

memory module slot.

Reverse this procedure to install the expansion memory module.

Component replacement procedures 63

TouchPad

NOTE: All TouchPad spare part kits include a TouchPad cable.

Description Spare part number

For use with keyboards with a pointing stick, includes 3 pointing stick buttons and 3 TouchPad buttons

For use with keyboards without a pointing stick, includes 2 TouchPad buttons 450596-001

450597-001

Before removing the TouchPad, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

Battery on page 44).

Keyboard on page 60).

Remove the TouchPad:

1. Turn the computer upside down, with the front toward you.

2. Remove the Torx T8M2.5×9.0 screw that secures the TouchPad to the computer.

3. Turn the computer right-side up, with the front toward you.

4. Disconnect the TouchPad cable (1) from the system board.

64 Chapter 4 Removal and replacement procedures

5. Lift the rear edge of the TouchPad (2) until it disengages from the top cover.

6. Remove the TouchPad.

Reverse this procedure to install the TouchPad.

Component replacement procedures 65

Modem module

Description Spare part number

Modem module 443899-001

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the TouchPad (see

Battery on page 44).

Keyboard on page 60).

TouchPad on page 64).

Remove the modem module:

1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the modem module to the system board.

2. Disconnect the modem module (2) from the system board by lifting it straight up.

3. Disconnect the modem module cable (3) from the modem module.

4. Remove the modem module.

Reverse this procedure to install the modem module.

66 Chapter 4 Removal and replacement procedures

Switch cover

Description Spare part number

Switch cover (includes LED board and cable) 450479-001

Before removing the switch cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

Battery on page 44).

Keyboard on page 60).

Remove the switch cover:

1. Turn the computer upside down, with the rear panel toward you.

2. Remove the four Torx T8M2.5×4.0 screws that secure the switch cover to the computer.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

5. Disconnect the power button board cable (1) from the system board.

Component replacement procedures 67

6. Lift the front edge of the switch cover (2) until it disengages from the computer.

7. Release the ZIF connector (1) to which the LED board cable is connected and disconnect the cable

from the system board.

8. Remove the switch cover (2).

Reverse this procedure to install the switch cover.

68 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board (includes cable) 450481-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the switch cover (see

Battery on page 44).

Keyboard on page 60).

Switch cover on page 67).

Remove the power button board:

1. Turn the switch cover upside down, with the front toward you.

2. Remove the Torx T8M2.5×4.0 screw (1) that secures the power button board to the switch cover.

3. Remove the power button board (2).

Reverse this procedure to install the power button board.

Component replacement procedures 69

Fan/heat sink assembly

Description Spare part number

Fan/heat sink assembly (includes replacement thermal material) 450594-001

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the switch cover (see

Battery on page 44).

Keyboard on page 60).

Switch cover on page 67).

Remove the fan/heat sink assembly:

1. Disconnect the fan cable (1) from the system board.

2. Remove the Torx T8M2.5×7.0 screw (2) that secures the fan/heat sink assembly to the computer.

3. Loosen the four Torx T8M2.0×10.0 screws (3) that secure the fan/heat sink assembly to the

computer.

4. Lift the front edge of the fan/heat sink assembly (1) to disengage it from the system board and

graphics card.

70 Chapter 4 Removal and replacement procedures

5. Remove the fan/heat sink assembly (2) by sliding it forward.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics card (1)

and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed. Thermal material is included with all fan/heat sink assembly and graphics card spare part kits.

Reverse this procedure to reassemble and install the fan/heat sink assembly.

Component replacement procedures 71

Graphics card

NOTE: All graphics card spare part kits include replacement thermal material.

Description Spare part number

For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468952-001

For use only with HP Compaq 8710w computer models with processors with 2- or 4-MB L2 cache (nVidia NB8E-GLM graphics card with 512 MB graphics subsystem memory operating at 800 MHz)

For use only with HP Compaq 8710p computer models with processors with 2- or 4-MB L2 cache (nVidia NB8P-NVS2 graphics card with 256 MB of graphics subsystem memory operating at 700 MHz; supports TurboCache)

451377-001

450484-001

Before removing the graphics card, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Keyboard (see

b. Switch cover (see

c. Fan/heat sink assembly (see

Keyboard on page 60)

Switch cover on page 67)

Fan/heat sink assembly on page 70)

Remove the graphics card:

1. Remove the two HM5.0×10.0 standoffs (1) that secure the graphics card to the system board.

2. Lift the front edge of the graphics card (2) until it clears the adjacent edge of the top cover.

72 Chapter 4 Removal and replacement procedures

3. Remove the graphics card (3) by sliding it away from the graphics card slot at an angle.

NOTE: The graphics card is designed with a notch (4) to prevent incorrect installation.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics

card (1) and fan/heat sink assembly(2) each time the fan/heat sink assembly is removed. Thermal material is included with all fan/heat sink assembly and graphics card spare part kits.

Reverse this procedure to install the graphics card.

Component replacement procedures 73

Heat sink

NOTE: Replacement thermal material is included with all heat sink spare part kits.

Description Spare part number

For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468593-001

For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450593-001

Before removing the processor heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 44).

5. Remove the following components:

a. Keyboard (see

b. Switch cover (see

c. Fan/heat sink assembly (see

Keyboard on page 60)

Switch cover on page 67)

Fan/heat sink assembly on page 70)

Remove the processor heat sink:

1. Loosen the four Phillips PM2.5×7.0 screws (1) that secure the processor heat sink to the base

enclosure.

2. Lift the right side of the processor heat sink (2) until it disengages from the processor.

3. Release the processor heat sink (3) by sliding it to the right until it clears the base enclosure.

4. Remove the processor heat sink.

74 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the processor heat sink.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heat

sink (1) and the processor (2) each time the processor heat sink is removed. Thermal material is included with all processor heat sink and processor spare part kits.

Processor

NOTE: Replacement thermal material is included with all processor spare part kits.

Description Spare part number

Intel Core 2 Duo T9500 2.6-GHz processor (6-MB L2 cache, 800-MHz FSB) 463051-001

Intel Core 2 Duo T9300 2.5-GHz processor (6-MB L2 cache, 800-MHz FSB) 463050-001

Intel Core 2 Duo T8300 2.4-GHz processor (3-MB L2 cache, 800-MHz FSB) 463049-001

Intel Core 2 Duo T8100 2.1-GHz processor (3-MB L2 cache, 800-MHz FSB) 463048-001

Intel Core 2 Duo T7800 2.6-GHz processor (4-MB L2 cache, 800-MHz FSB) 458218-001

Intel Core 2 Duo T7700 2.4-GHz processor (4-MB L2 cache, 800-MHz FSB) 450589-001

Intel Core 2 Duo T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB) 450588-001

Intel Core 2 Duo T7300 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 450587-001

Intel Core 2 Duo T7250 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 460283-001

Intel Core 2 Duo T7100 1.8-GHz processor (2-MB L2 cache, 800-MHz FSB) 450586-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Component replacement procedures 75

4. Remove the battery (see Battery on page 44).

5. Remove the following components:

a. Keyboard (see

b. Switch cover (see

c. Fan/heat sink assembly (see

d. Processor heat sink (see

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise

until you hear a click.

2. Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on

the processor socket when you install the processor.

Keyboard on page 60)

Switch cover on page 67)

Fan/heat sink assembly on page 70)

Heat sink on page 74)

Reverse this procedure to install the processor.

76 Chapter 4 Removal and replacement procedures

Display assembly

NOTE: All display assembly spare part kits include 3 WLAN antenna transceivers and cables.

Description Spare part number

17.0-inch, WUXGA+ WVA AntiGlare display assembly 450582-001

17.0-inch, WSXGA+ WVA AntiGlare display assembly 450580-001

17.0-inch, WSXGA+ WVA BrightView display assembly 450581-001

17.0-inch, WXGA+ AntiGlare display assembly 450583-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the switch cover (see

Battery on page 44).

Keyboard on page 60).

Switch cover on page 67).

Remove the display assembly:

1. Turn the computer upside down, with the rear panel toward you.

2. Remove the two Torx T8M2.5×9.0 screws (1) from the rear panel that secure the display assembly

to the computer.

3. Remove the three Torx T8M2.5×9.0 screws (2) from the base enclosure that secure the display

assembly to the computer.

4. Turn the computer right-side up, with the front toward you.

Component replacement procedures 77

5. Disconnect the display panel cable (1) from the system board.

6. Remove the wireless antenna cables, the microphone cable, and the microphone extension cable

from the clips (2) and routing channels built into the top cover.

7. Disconnect the microphone cable (3) from the microphone extension cable.

8. Open the computer as far as possible.

9. Remove the two Torx T8M2.5×4.0 screws (1) that secure the display assembly to the computer.

10. Lift the display assembly (2) straight up and remove it.

78 Chapter 4 Removal and replacement procedures

11. If it is necessary to replace the display bezel or display hinges, remove the rubber screw covers

listed below. All rubber screw covers are included in the Display Rubber Kit, spare part number 450573-001.

NOTE: See Display inverter and ambient light sensor board on page 45 for display inverter and

ambient light sensor board replacement instructions.

(1) Two rounded rubber screw covers on the display bezel top edge corners

(2) Two flat rubber screw covers on the display bezel bottom edge corners

(3) Two small oblong rubber screw covers on the display bezel top edge

(4) Two large oblong rubber screw covers on the display bezel top edge

12. Remove the following screws:

(1) Six Phillips PM2.5×7.0 screws

(2) Two Phillips PM2.0×6.0 screws

(3) Two stabilizer clips

Component replacement procedures 79

13. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display

bezel until the bezel disengages from the display enclosure.

14. Remove the display bezel (3). The display bezel is available using spare part number 450500-001.

15. Remove the four mylar screw covers (1) from the left and right sides of the display enclosure.

16. Remove the four Torx T8M2.5×4.0 screws (2) that secure the display panel to the display enclosure.

80 Chapter 4 Removal and replacement procedures

17. Remove the following screws:

(1) Two Torx T8M2.5×4.0 screws on the display panel top edge

(2) Two Torx T8M2.5×7.0 screws on the display panel bottom edge

(3) One Torx T8M2.5×4.0 screw that secures the ambient light sensor to the display enclosure

(4) One Torx T8M2.5×4.0 screw that secures the display inverter to the display enclosure

18. Remove the display panel from the display enclosure.

19. Remove the four Phillips PM2.0×4.0 screws (1) that secure each display hinge to the display

panel.

Component replacement procedures 81

20. Remove the display hinges (2). The left and right display hinges are included in the Display Bracket

Kit, spare part number 450570-001.

Reverse this procedure to reassemble and install the display assembly.

82 Chapter 4 Removal and replacement procedures

Top cover

NOTE: All top cover spare part kits include a fingerprint reader board and cable.

Description Spare part number

For use only with HP Compaq 8710w computer models 451379-001

For use only with HP Compaq 8710p computer models 450595-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

4. Remove the following components:

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

a. Battery (see

b. Keyboard (see

c. Switch cover (see

d. Display assembly (see

Battery on page 44)

Keyboard on page 60)

Switch cover on page 67)

Display assembly on page 77)

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove the fourteen Torx T8M2.5×9.0 screws that secure the top cover to the base enclosure.

3. Turn the computer right-side up, with the front toward you.

Component replacement procedures 83

4. Disconnect the fingerprint reader board cable from the system board.

5. Remove the three Torx T8M2.5×7.0 screws that secure the top cover to the computer.

6. Lift the rear edge of the top cover (1) until it rests at an angle.

7. Swing the rear edge of the top cover (2) up and forward until it disengages from the base enclosure.

84 Chapter 4 Removal and replacement procedures

8. Remove the top cover (3).

Reverse this procedure to install the top cover.

Speaker assembly

Description Spare part number

Speaker assembly 450592-001

Before removing the speaker assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Keyboard (see

c. Switch cover (see

d. Display assembly (see

e. Top cover (see

Battery on page 44)

Keyboard on page 60)

Switch cover on page 67)

Display assembly on page 77)

Top cover on page 83)

Remove the speaker assembly:

1. Disconnect the speaker cable (1) from the system board.

Component replacement procedures 85

2. Remove the speaker assembly (2) from the base enclosure.

Reverse this procedure to install the speaker assembly.

86 Chapter 4 Removal and replacement procedures

System board

NOTE: Replacement thermal material is included with all system board spare part kits.

Description Spare part number

For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468591-001

For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450482-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Bluetooth module (see

d. Optical drive (see

e. Keyboard (see

f. TouchPad (see

g. Switch cover (see

h. Fan/heat sink assembly (see

i. Graphics card (see

j. Processor heat sink (see

k. Display assembly (see

l. Top cover (see

m. Speaker assembly (see

Battery on page 44)

Hard drive on page 48)

Bluetooth module on page 51)

Optical drive on page 58)

Keyboard on page 60)

TouchPad on page 64)

Switch cover on page 67)

Fan/heat sink assembly on page 70)

Graphics card on page 72)

Heat sink on page 74)

Display assembly on page 77)

Top cover on page 83)

Speaker assembly on page 85)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory modules (see

●

on page 63)

WLAN module (see

●

RTC battery (see

●

Modem module (see

●

Primary memory module on page 52 and Expansion memory module

WLAN module on page 54)

RTC battery on page 57)

Modem module on page 66)

Component replacement procedures 87

Processor (see

●

Processor on page 75)

PC Card assembly (see

●

PC Card assembly on page 92)

Remove the system board:

1. Turn the computer upside down, with the front toward you.

2. Remove the Torx T8M2.5×4.0 screw that secures the system board to the base enclosure.

3. Turn the computer right-side up, with the front toward you.

4. Disconnect the following cables from the system board:

(1) RJ-45 connector cable

(2) Modem module cable

(3) Bluetooth module cable

(4) USB/audio board cable

5. Remove the modem module cable (5) from the clip in the system board.

88 Chapter 4 Removal and replacement procedures

6. Remove the two Torx T8M2.5×7.0 screws (1) that secure the system board to the base enclosure.

7. Use the optical drive connector (2) to lift the right side of the system board (3) until it rests at an

angle.

8. Remove the system board (4) by sliding it away from the base enclosure at an angle.

9. If it is necessary to replace the Bluetooth module cable, remove the cable (1) from the clips (2)

and (3) built into the base enclosure. The Bluetooth module cable is included in the Cable Kit, spare part number 450486-001.

Component replacement procedures 89

10. If it is necessary to replace the microphone extension cable, disconnect the cable (1), push the

cable from the clips (2), and remove the cable(3). The microphone extension cable is available using spare part number 450578-001.

11. If it is necessary to replace the RJ-11 connector cable, remove the RJ-11 connector (1) from the

clip built into the base enclosure.

12. Remove the RJ-11 connector cable (2) from the clips and routing channel built into the base

enclosure. The RJ-11 connector cable is included in the Cable Kit, spare part number 450486-001.

13. If it is necessary to replace the RJ-45 connector cable, remove the RJ-45 connector (1) from the

clip built into the base enclosure. The RJ-45 connector cable is included in the Cable Kit, spare part number 450486-001

90 Chapter 4 Removal and replacement procedures

14. Remove the RJ-45 connector cable (2) from the clips and routing channel built into the base

enclosure.

Reverse the preceding procedure to install the system board, Bluetooth module cable, microphone extension cable, RJ-11 cable, and RJ-45 cable.

USB/audio board

Description Spare part number

USB/audio board (includes 2-into-1 USB board cable and audio board cable) 450483-001

Before removing the USB/audio board, follow these steps:

1. Battery (see

2. Hard drive (see

3. Bluetooth module (see

4. Optical drive (see

5. Keyboard (see

6. TouchPad (see

7. Switch cover (see

8. Fan/heat sink assembly (see

9. Graphics card (see

10. Processor heat sink (see

Battery on page 44)

Hard drive on page 48)

Bluetooth module on page 51)

Optical drive on page 58)

Keyboard on page 60)

TouchPad on page 64)

Switch cover on page 67)

Fan/heat sink assembly on page 70)

Graphics card on page 72)

Heat sink on page 74)

11. Display assembly (see

12. Top cover (see

Top cover on page 83)

Display assembly on page 77)

Component replacement procedures 91

13. Speaker assembly (see Speaker assembly on page 85)

14. System board (see

System board on page 87)

Remove the USB/audio board:

1. Remove the USB/audio board cables (1) from the clips (2) built into the base enclosure.

2. Remove the Torx T8M2.5×4.0 screw (3) that secures the USB/audio board to the base enclosure.

3. Lift the left side of the USB/audio board (4) until the USB and audio connectors disengage from

the openings in the base enclosure.

4. Remove the USB/audio board and cables from the base enclosure.

Reverse this procedure to install the USB/audio board.

PC Card assembly

Description Spare part number

PC Card assembly 450584-001

Before removing the PC Card assembly, follow these steps:

1. Battery (see

2. Hard drive (see

3. Bluetooth module (see

4. Optical drive (see

5. Keyboard (see

6. TouchPad (see

7. Switch cover (see

Battery on page 44)

Hard drive on page 48)

Bluetooth module on page 51)

Optical drive on page 58)

Keyboard on page 60)

TouchPad on page 64)

Switch cover on page 67)

8. Fan/heat sink assembly (see

Fan/heat sink assembly on page 70)

92 Chapter 4 Removal and replacement procedures

HP Compaq 8710p, Compaq 8710w Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display components

Top components

Buttons, switches, and fingerprint reader

Keys

Lights

Pointing devices

Front components

Left-side components

Rear component

Right-side components

Bottom components

3 Illustrated parts catalog

Serial number location

Computer major components

Plastics Kit

Cable Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and and pointing stick connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Unknown user password

Component replacement procedures

Serial number

Computer feet

Battery

Display inverter and ambient light sensor board

Hard drive

Bluetooth module

Primary memory module

WLAN module

RTC battery

Optical drive

Keyboard

Expansion memory module

TouchPad

Modem module

Switch cover

Power button board

Fan/heat sink assembly

Graphics card

Heat sink

Processor

Display assembly

Top cover

Speaker assembly

System board

USB/audio board

PC Card assembly