HP Compaq 8710p, Compaq 8710w Service Manual
HP Compaq 8710p Notebook PC and
HP Compaq 8710w Mobile Workstation
Maintenance and Service Guide
© Copyright 2007, 2008 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are trademarks or registered
trademarks of Intel Corporation or its
subsidiaries in the United States and other
countries. Java is a US trademark of Sun
Microsystems, Inc. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or other
countries. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: July 2008
First Edition: June 2007
Document Part Number: 453579-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Display components ............................................................................................................................. 7
Top components ................................................................................................................................... 8
Buttons, switches, and fingerprint reader ............................................................................ 8
Keys ..................................................................................................................................... 9
Lights ................................................................................................................................. 10
Pointing devices ................................................................................................................. 12
Front components .............................................................................................................................. 13
Left-side components ......................................................................................................................... 14
Rear component ................................................................................................................................. 15
Right-side components ....................................................................................................................... 15
Bottom components ........................................................................................................................... 16
3 Illustrated parts catalog
Serial number location ........................................................................................................................ 17
Computer major components ............................................................................................................. 18
Plastics Kit .......................................................................................................................................... 26
Cable Kit ............................................................................................................................................. 27
Mass storage devices ......................................................................................................................... 28
Miscellaneous parts ............................................................................................................................ 28
Sequential part number listing ............................................................................................................ 30
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 37
Tools required .................................................................................................................... 37
Service considerations ....................................................................................................... 37
Plastic parts ....................................................................................................... 37
Cables and and pointing stick connectors ......................................................... 38
Drive handling ................................................................................................... 38
Grounding guidelines ......................................................................................................... 39
Electrostatic discharge damage ........................................................................ 39
v
Packaging and transporting guidelines ............................................. 40
Workstation guidelines ..................................................................... 40
Equipment guidelines ....................................................................... 41
Unknown user password ................................................................................................... 42
Component replacement procedures ................................................................................................. 43
Serial number .................................................................................................................... 43
Computer feet .................................................................................................................... 43
Battery ............................................................................................................................... 44
Display inverter and ambient light sensor board ................................................................ 45
Hard drive .......................................................................................................................... 48
Bluetooth module ............................................................................................................... 51
Primary memory module .................................................................................................... 52
WLAN module .................................................................................................................... 54
RTC battery ....................................................................................................................... 57
Optical drive ....................................................................................................................... 58
Keyboard ........................................................................................................................... 60
Expansion memory module ............................................................................................... 63
TouchPad .......................................................................................................................... 64
Modem module .................................................................................................................. 66
Switch cover ...................................................................................................................... 67
Power button board ........................................................................................................... 69
Fan/heat sink assembly ..................................................................................................... 70
Graphics card .................................................................................................................... 72
Heat sink ............................................................................................................................ 74
Processor ........................................................................................................................... 75
Display assembly ............................................................................................................... 77
Top cover ........................................................................................................................... 83
Speaker assembly ............................................................................................................. 85
System board ..................................................................................................................... 87
USB/audio board ............................................................................................................... 91
PC Card assembly ............................................................................................................. 92
5 Computer Setup
Starting Computer Setup .................................................................................................................... 94
Using Computer Setup ....................................................................................................................... 95
Computer Setup menus ..................................................................................................................... 96
vi
Navigating and selecting in Computer Setup ..................................................................... 95
Restoring factory settings in Computer Setup ................................................................... 95
File menu ........................................................................................................................... 96
Security menu .................................................................................................................... 97
Diagnostics menu .............................................................................................................. 97
System Configuration menu .............................................................................................. 98
6 Specifications
Computer specifications ................................................................................................................... 100
17.0-inch, WUXGA+WVA display specifications .............................................................................. 101
17.0-inch, WSXGA+WVA display specifications .............................................................................. 102
17.0-inch, WXGA+WVA display specifications ................................................................................ 103
Hard drive specifications .................................................................................................................. 104
DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................. 105
DVD/CD-RW Combo Drive specifications ........................................................................................ 106
DVD-ROM Drive ............................................................................................................................... 107
System DMA specifications .............................................................................................................. 108
System memory map specifications ................................................................................................. 108
System interrupt specifications ......................................................................................................... 109
System I/O address specifications ................................................................................................... 110
7 Screw listing
Phillips PM2.0×17.0 captive screw ................................................................................................... 113
Phillips PM2.5×13.0 captive screw ................................................................................................... 114
Phillips PM3.0×4.0 screw ................................................................................................................. 115
Phillips PM2.5×5.0 captive screw ..................................................................................................... 116
Phillips PM2.0×4.0 screw ................................................................................................................. 117
Torx TM2.5×9.0 screw ..................................................................................................................... 119
Torx TM2.5×4.0 screw ..................................................................................................................... 121
Phillips PM2.5×9.0 captive screw ..................................................................................................... 124
Torx T8M2.5×7.0 screw ................................................................................................................... 125
Phillips PM2.5×7.0 screw ................................................................................................................. 127
Torx T8M2.0×10.0 captive screw ..................................................................................................... 128
Hex Metric HM5.0×10.0 standoff ...................................................................................................... 129
Phillips PM2.5×7.0 captive screw ..................................................................................................... 130
Phillips PM2.0×6.0 screw ................................................................................................................. 131
8 Backup and recovery
Backup and recovery using Windows Vista ..................................................................................... 132
Creating recovery discs ................................................................................................... 132
Backing up your information ............................................................................................ 132
Performing a recovery ..................................................................................................... 135
When to back up ............................................................................................. 133
Backup suggestions ........................................................................................ 133
Backing up specific files or folders .................................................................. 133
Backing up the entire hard drive ..................................................................... 134
Creating recovery points ................................................................................. 135
Scheduling backups ........................................................................................ 135
Performing a recovery from the recovery discs ............................................... 136
Performing a recovery from the hard drive ...................................................... 136
vii
Backup and recovery using Windows XP ......................................................................................... 138
Creating recovery discs ................................................................................................... 138
Backing up your information ............................................................................................ 138
Performing a recovery ..................................................................................................... 141
9 Connector pin assignments
1394 ................................................................................................................................................. 144
Audio-out (headphone) ..................................................................................................................... 144
Audio-in (microphone) ...................................................................................................................... 145
External monitor ............................................................................................................................... 145
HDMI ................................................................................................................................................ 146
RJ-11 (modem) ................................................................................................................................ 147
RJ-45 (network) ................................................................................................................................ 148
Universal Serial Bus ......................................................................................................................... 149
Initiating a recovery in Windows ..................................................... 137
Initiating a recovery from the hard drive recovery partition ............. 137
When to back up ............................................................................................. 139
Backup suggestions ........................................................................................ 139
Backing up specific files or folders .................................................................. 139
Backing up the entire hard drive ..................................................................... 140
Creating recovery points ................................................................................. 141
Scheduling backups ........................................................................................ 141
Performing a recovery from the recovery discs ............................................... 142
Performing a recovery from the hard drive ...................................................... 142
Initiating a recovery in Windows ..................................................... 143
Initiating a recovery from the hard drive recovery partition ............. 143
10 Power cord set requirements
Requirements for all countries and regions ...................................................................................... 150
Requirements for specific countries and regions ............................................................................. 151
11 Recycling
Battery .............................................................................................................................................. 152
Display .............................................................................................................................................. 152
Index ................................................................................................................................................................. 158
viii
1 Product description
Category Description HP Compaq 8710w
Mobile Workstation
Product Name HP Compaq 8710w Mobile
Workstation
HP Compaq 8710p Notebook PC √
Processors Intel® Core™ 2 Duo processors
T9300 2.5-GHz processor 6-MB L2
T8300 2.4-GHz processor 3-MB L2
T8100 2.1-GHz processor 3-MB L2
T7800 2.5-GHz processor 4-MB L2
T7700 2.4-GHz processor 4-MB L2
T7500 2.2-GHz processor 4-MB L2
T9500 2.6-GHz processor 6-MB L2
cache, 800-MHz FSB
cache, 800-MHz FSB
cache, 800-MHz FSB
cache, 800-MHz FSB
cache, 800-MHz FSB
cache, 800-MHz FSB
cache, 800-MHz FSB
√
√ √
√ √
√ √
√ √
√ √
√ √
√ √
HP Compaq 8710p
Notebook PC
T7300 2.0-GHz processor 4-MB L2
cache, 800-MHz FSB
T7250 2.0-GHz processor 2-MB L2
cache, 800-MHz FSB
T7100 1.8-GHz processor 2-MB L2
cache, 800-MHz FSB
Chipset Northbridge: Intel 965PM with iAMT
support
Southbridge: Intel ICH8M-enhanced √ √
Graphics nVidia NB8E-GLM (G84GLM-UU)
graphics card with 512-MB graphics
subsystem memory operating at 800
MHz
nVidia NB8P-NVS2 (G84M-GT)
graphics card with 256-MB graphics
√ √
√ √
√ √
√ √
√
√
1
Category Description HP Compaq 8710w
Mobile Workstation
subsystem memory operating at 700
MHz (supports TurboCache)
OpenGL driver support √
HP Compaq 8710p
Notebook PC
Panel All display assemblies include 3 wireless
local area network (WLAN) antennae
17.0-inch WUXGA WVA AntiGlare √ √
17.0-inch WSXGA+ WVA AntiGlare √ √
17.0-inch WXGA+ AntiGlare √ √
17.0-inch WSXGA+ Bright View √ √
Supports privacy film √ √
Memory 2 customer-accessible/upgradable
memory module slots
Supports dual-channel memory √ √
Supports up to 8 GB of system RAM √ √
PC2-5300, 667-MHz, DDR2 √ √
Supports the following configurations:
8192-MB total system memory
●
(4096 × 2, dual-channel)
6144-MB total system memory
●
(4096 + 2048)
5120-MB total system memory
●
(4096 + 1024)
√ √
√ √
√√
4608-MB total system memory
●
(4096 + 512)
4096-MB total system memory
●
(2048 × 2, dual channel
4096-MB total system memory
●
(4096 × 1)
3072-MB total system memory
●
(2048 + 1024)
2560-MB total system memory
●
(2048 + 512)
2048-MB total system memory
●
(1024 × 2, dual-channel)
2048-MB total system memory
●
(2048 × 1)
1536-MB total system memory
●
(1024 + 512)
1024-MB total system memory
●
(512 × 2, dual-channel)
2 Chapter 1 Product description
Category Description HP Compaq 8710w
Mobile Workstation
1024-MB total system memory
●
(1024 × 1)
512-MB total system memory (512
●
× 1)
Hard drives Supports 9.5-mm, 2.5-inch hard drives √ √
Customer-accessible √ √
Serial ATA √ √
HP Compaq 8710p
Notebook PC
Supports the following drives:
250-GB, 5400-rpm
●
200-GB, 7200--rpm
●
160-GB, 7200- and 5400-rpm
●
120-GB, 7200- and 5400-rpm
●
100-GB, 7200-rpm
●
80-GB, 7200- and 5400-rpm
●
HP 3D DriveGuard √ √
Optical drives Fixed (removal of 1 screw required) √ √
Customer-accessible √ √
Parallel ATA √ √
12.7-mm tray load √ √
Supports the following drives:
DVD±RW and CD-RW Super Multi
●
Double-Layer Combo Drive with
LightScribe
DVD±RW and CD-RW Super Multi
●
Double-Layer Combo Drive
√ √
√ √
DVD-CD/RW Combo Drive
●
Blu-Ray DVD-RW Combo Drive
●
DVD-ROM Drive
●
Diskette drive Supports external USB diskette drive
only
Supports boot from external USB
diskette drive
Supports 3-mode diskette drive √ √
Microphone Integrated microphone √ √
Audio HD audio - ADI1981 √ √
Modem 56K V.92 1.5-inch data/fax modem with
digital line guard
√ √
√ √
√√
3
Category Description HP Compaq 8710w
Mobile Workstation
HD audio interface √ √
HP Compaq 8710p
Notebook PC
Modem cable included in Brazil, the
Czech Republic, Europe, France,
Greece, Hungary, Israel, Latin America,
Poland, Russia, Saudi Arabia, Slovakia,
Slovenia, South Africa, Turkey, and the
United Kingdom
Ethernet Intel 82566MM 10/100/1000 network
S3/S4/S5 wake on LAN: DC - no √ √
S3/S4/S5 wake on LAN: AC - yes √ √
NIC power-down technology √ √
Wireless Integrated WLAN options by way of wireless module:
Support for no-WLAN option √ √
Support for the following WLAN formats:
interface card (NIC) with iAMT
Three WLAN antennae built into display
assembly
Intel 802.11a/b/g/n with iAMT
●
support
Broadcom 802.11a/b/g
●
Intel 802.11a/b/g with iAMT
●
support
√ √
√ √
√ √
√ √
Broadcom 802.11b/g
●
Integrated personal area network (PAN) options by way of Bluetooth® module:
Broadcom Bluetooth √ √
External media card One Type I/II PC Card slot, supporting
Media Card Reader slot supporting SD,
Ports Audio-in (mono microphone) √ √
Audio-out (stereo headphone) √ √
High-Definition Multimedia Interface
RJ-11 (modem) √ √
RJ-45 (Ethernet, includes link and
USB (6) √√
Support for no-WPAN option √ √
√ √
16-bit and 32-bit (Cardbus) PC Card
modules
√ √
MMC, MS, MSP, xD, and Memory Stick
Duo
√ √
(HDMI)
√ √
activity lights)
4 Chapter 1 Product description
Category Description HP Compaq 8710w
Mobile Workstation
HP Compaq 8710p
Notebook PC
VGA (Dsub 15-pin) supporting 1600 ×
3-pin AC power √ √
Docking HP 3-in-1 NAS Docking Station, HP
Keyboard/pointing
devices
Dual point (pointing stick and
TouchPad only, with 2 TouchPad
Windows Vista™ Hardware Start Button √ √
Power requirements The following AC adapters with localized
1200 external resolution at 75-GHz (hot
plug/unplug with auto-detect)
Advanced Docking Station, and HP
Docking Station
14.4-inch keyboard with separate
numeric keypad
TouchPad) with 3 pointing stick buttons
and 3 TouchPad buttons and vertical
scrolling (taps enabled as default)
buttons and vertical scrolling (taps
enabled as default)
cable plug support (3-wire plug with
ground pin, supports 3-pin DC
connector):
180-W PFC AC adapter
●
√ √
√ √
√ √
√ √
√
√ √
135-W PFC AC adapter
●
120-W non-PFC and PFC AC
●
adapters
90-W non-PFC and PFC AC
●
adapters
8-cell, 2.55-Ah (73-Wh) Li-ion battery √ √
Support for 8-cell Extended Life Battery √ √
Support for 12-cell Ultra Capacity
Security Full volume encryption √ √
Integrated fingerprint reader √ √
Integrated smart card reader √ √
Preboot authentication (password,
Security cable slot √ √
Trusted platform module (TPM) V.1.2 √ √
Operating system Preinstalled:
Battery
smart card)
Windows Vista Business 32/64 √ √
√ √
√ √
Windows Vista Home Basic 32 √√
5
Category Description HP Compaq 8710w
Mobile Workstation
Windows® XP Professional √ √
FreeDOS √ √
Preinstalled with Microsoft® Office:
HP Compaq 8710p
Notebook PC
Windows Vista Business 32/64 with
Windows XP Professional with Office
Windows XP Professional with Office
Restore media:
Windows Vista Home Basic 32 √ √
Windows XP Professional √ √
DRDVD XP √ √
DRDVD Vista √ √
Supported:
Certified:
Windows Vista Business 32/64 with
Office 2007 Ready
Office 2007 Personal
2007 Ready
2007 Personal
Windows Vista Business 32/64 √ √
Windows® 2000 √ √
Linux √ √
√ √
√
√ √
√ √
Serviceability End-user replaceable parts:
Battery (system) √ √
Battery (RTC) √ √
Hard drive √ √
Memory module √ √
Modem module √ √
Optical drive √ √
WLAN module √√
AC adapter √ √
6 Chapter 1 Product description
2 External component identification
Display components
Item Component Function
(1) Ambient light sensor When activated, the sensor automatically adjusts the
display brightness based on the surrounding lighting
conditions.
(2) Wireless antenna locations Send and receive wireless signals to communicate with
WLANs.
(3) Internal microphone Records sound.
Display components 7
Top components
Buttons, switches, and fingerprint reader
Item Component Function
(1) Power button
(2) Info button Launches Info Center, which enables you to open various
(3) Wireless button Turns the wireless feature on or off, but does not establish
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to shut
●
down the computer.
When the computer is in the Sleep state (Windows
●
Vista) or in Standby (Windows XP), press the button
briefly to exit the Sleep state or Standby.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about power settings, follow these steps:
In Windows Vista, select Start > Control Panel >
●
System and Maintenance > Power Options.
In Windows XP, select Start > Control Panel >
●
Performance and Maintenance > Power Options.
software solutions.
a wireless connection.
(4) Presentation button Starts the presentation feature.
(5) Volume mute button Mutes and restores speaker sound.
8 Chapter 2 External component identification
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Keys
Item Component Function
(6) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You
can also press the left side of the volume slider to decrease
volume, or press the right side of the volume slider to
increase volume.
(7) Calculator button Turns on the Windows calculator function.
(8) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows, instead of a
password logon.
NOTE: Your computer may look slightly different from the illustration in this section.
Item Component Function
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed
with the fn key.
in combination with a function key or the esc key.
in combination with the fn key.
Top components 9
Lights
Item Component Function
(1) Wireless lights (2)*
(2) Power lights (2)†
(3) Battery light
(4) Drive light
On: An integrated wireless device, such as a WLAN
●
device and/or a Bluetooth® device, is on.
Off: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows
●
Vista) or Standby (Windows XP).
Blinking rapidly: An AC adapter with a higher power
●
rating should be connected.
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
Green: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available
●
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light turns off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
Blinking green: The hard drive or optical drive is being
●
accessed.
(5) Caps lock light On: Caps lock is on.
(6) Num lock light On: Num lock is on or the integrated numeric keypad is
10 Chapter 2 External component identification
Amber: HP 3D DriveGuard has temporarily parked the
●
internal hard drive.
enabled.
Item Component Function
(7) Volume mute light
(8) Volume down light On: The volume scroll zone is being used to decrease
(9) Volume up light On: The volume scroll zone is being used to increase
*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open.
The wireless light on the front of the computer is visible whether the computer is open or closed.
†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Amber: Computer sound is turned off.
●
On: Computer sound is turned on.
●
speaker volume.
speaker volume.
Top components 11
Pointing devices
Item Component Function
(1) Pointing stick* Moves the pointer and selects or activates items on the
screen.
(2) Left pointing stick button* Functions like the left button on an external mouse.
(3) TouchPad* Moves the pointer and selects or activates items on the
screen.
(4) Left TouchPad button* Functions like the left button on an external mouse.
(5) Center TouchPad button* Functions like the center button on an external mouse.
(6) Right TouchPad button* Functions like the right button on an external mouse.
(7) TouchPad scroll zone Scrolls up or down.
(8) Right pointing stick button* Functions like the right button on an external mouse.
(9) Center pointing stick button* Functions like the center button on an external mouse.
*This table describes factory settings. View or change pointing device preferences as follows:
In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●
In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
●
12 Chapter 2 External component identification
Front components
Item Component Function
(1) Wireless light
(2) Power light
(3) Battery light
(4) Drive light
On: An integrated wireless device, such as a WLAN
●
device and/or a Bluetooth device, is on.
Off: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows
●
Vista) or in Standby (Windows XP).
Blinking rapidly: An AC adapter with a higher power
●
rating should be connected.
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
Green: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available
●
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light turns off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
Blinking green: The hard drive or optical drive is being
●
accessed.
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive.
(5) Speakers (2) Produce sound.
(6) Display release latch Opens the computer.
(7) Media Card Reader Supports the following optional digital card formats: Secure
Digital (SD) Memory Card, Memory Stick Pro, Memory
Stick Duo, xD-Picture Card, and MultiMediaCard (MMC).
Front components 13
Left-side components
Item Component Function
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Vent Enables airflow to cool internal components.
(3) Power connector Connects an AC adapter.
(4) HDMI port Connects an optional HDMI device.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(5) External monitor port Connects an external VGA monitor or projector.
(6) USB ports (2) Connect optional USB devices.
(7) 1394 port Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(8) Smart card reader Supports smart cards and Java™ cards.
(9) PC Card slot Supports optional Type I or Type II 32–bit (CardBus) or 16–
bit PC Cards.
(10) PC Card eject button Ejects a PC Card from the PC Card slot.
14 Chapter 2 External component identification
Rear component
Component Function
Vent Enables airflow to cool internal components.
Right-side components
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Item Component Function
(1) Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
(2) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3) USB ports (4) Connects up to 4 optional USB devices.
(4) Optical drive Reads an optical disc.
(5) Optical drive button Releases the media tray.
(6) RJ-11 (modem) jack Connects a modem cable.
(7) RJ-45 (network) jack Connects a network cable.
Rear component 15
Bottom components
Item Component Function
(1) Battery bay Holds the battery.
(2) Battery release latches (2) Release the battery from the battery bay.
(3) Docking connector Connects an optional docking device.
(4) Accessory battery connector (slide open to expose) Connects an optional accessory battery.
(5) Hard drive bay Contains the hard drive and the Bluetooth module.
(6) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(7) Memory module/WLAN module compartment Contains the expansion memory module slot, the WLAN
module slot, and the RTC battery.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
16 Chapter 2 External component identification
3 Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
Serial number location 17
Computer major components
Item Description Spare part number
(1) Display assemblies (include 3 WLAN antenna transceivers and cables)
17.0-inch, WUXGA WVA AntiGlare
18 Chapter 3 Illustrated parts catalog
450582-001
Item Description Spare part number
17.0-inch, WSXGA+ WVA AntiGlare 450580-001
17.0-inch, WSXGA+ WVA BrightView 450581-001
17.0-inch, WXGA+ AnitGlare 450583-001
Display internal components (not illustrated):
Display bezel 450500-001
Display inverter 450498-001
Display Bracket Kit (includes left and right display hinges) 450570-001
Display panel cable 450571-001
Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables) 450475-001
Display enclosure for use with WUXGA display assemblies (includes 3 WLAN antenna
Display enclosure for use with WSXGA+ and WXGA+ display assemblies (includes 3 WLAN
Display Rubber Kit (includes display bezel rubber screw covers) 450573-001
Display Screw Kit 450574-001
(2) Switch cover (includes LED board and cable) 450479-001
(3) Power button board (includes cable) 450481-001
(4) Keyboards with pointing stick (include pointing stick cable)
For use in Brazil 450471-201
Ambient light sensor board 450480-001
456223-001
transceivers and cables)
450572-001
antenna transceivers and cables)
For use in Belgium 450471-A41
For use in the Czech Republic 450471-221
For use in Denmark 450471-081
For use in France 450471-051
For use in French Canada 450471-121
For use in Germany 450471-041
For use in Greece 450471-151
For use in Hungary 450471-211
For use in Iceland 450471-DD1
For use in Israel 450471-BB1
For use in Italy 450471-061
For use in Japan 450471-291
For use in Latin America 450471-161
For use in the Netherlands and Europe 450471-021
For use in Norway 450471-091
Computer major components 19
Item Description Spare part number
For use in Portugal 450471-131
For use in Russia 450471-251
For use in Saudi Arabia 450471-171
For use in Slovakia 450471-231
For use in Slovenia 450471-BA1
For use in South Korea 450471-AD1
For use in Spain 450471-071
For use in Sweden and Finland 450471-B71
For use in Switzerland 450471-111
For use in Taiwan 450471-AB1
For use in Thailand 450471-281
For use in Turkey 450471-141
For use in the United Kingdom 450471-031
For use in the United States 450471-001
Keyboards without pointing stick
For use in Brazil 450472-201
For use in the Czech Republic 450472-221
For use in Denmark 450472-081
For use in France 450472-051
For use in French Canada 450472-121
For use in Germany 450472-041
For use in Greece 450472-151
For use in Hungary 450472-211
For use in Iceland 450472-DD1
For use in Israel 450472-BB1
For use in Italy 450472-061
For use in Japan 450472-291
For use in Latin America 450472-161
For use in the Netherlands and Europe 450472-021
For use in Norway 450472-091
For use in Belgium 450472-A41
For use in Portugal 450472-131
For use in Russia 450472-251
For use in Saudi Arabia 450472-171
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
For use in Slovakia 450472-231
For use in Slovenia 450472-BA1
For use in South Korea 450472-AD1
For use in Spain 450472-071
For use in Sweden and Finland 450472-B71
For use in Switzerland 450472-111
For use in Taiwan 450472-AB1
For use in Thailand 450472-281
For use in Turkey 450472-141
For use in the United Kingdom 450472-031
For use in the United States 450472-001
(5) TouchPads (include TouchPad cable)
For use with keyboards without a pointing stick, includes 2 TouchPad buttons 450596-001
(6) Top covers (include fingerprint reader board and cable )
For use with HP Compaq 8710p computer models 450595-001
(7) Graphics card fan/heat sink (includes replacement thermal material) 450594-001
(8) Heat sink assemblies (include replacement thermal material)
For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450593-001
Plastics Kit (see Plastics Kit on page 26 for more Plastics Kit spare part information): 450585-001
(9a) PC Card slot bezel
(9b) Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips)
Computer feet (not illustrated; 9 feet in 4 different sizes)
(9c) Hard drive cover (includes 2 captive screws, secured by C-clips)
(10)
(11) Intel Core 2 Duo processors (include replacement thermal material)
For use with keyboards with a pointing stick, includes 3 pointing stick buttons and 3 TouchPad
buttons
For use with HP Compaq 8710w computer models 451379-001
For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468593-001
PC Card assembly 450584-001
450597-001
T9300 2.5-GHz processor (6-MB L2 cache, 800-MHz FSB) 463050-001
T8300 2.4-GHz processor (3-MB L2 cache, 800-MHz FSB) 463049-001
T8100 2.1-GHz processor (3-MB L2 cache, 800-MHz FSB) 463048-001
T7800 2.6-GHz processor (4-MB L2 cache, 800-MHz FSB) 458218-001
T7700 2.4-GHz processor (4-MB L2 cache, 800-MHz FSB) 450589-001
T9500 2.6-GHz processor (6-MB L2 cache, 800-MHz FSB) 463051-001
Computer major components 21
Item Description Spare part number
T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB) 450588-001
T7300 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 450587-001
T7250 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) 460283-001
T7100 1.8-GHz processor (2-MB L2 cache, 800-MHz FSB) 450586-001
(12) Graphics cards (include replacement thermal material)
For use only with HP Compaq 8710w computer models (nVidia NB8E-GLM graphics card with
For use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 graphics card
(13) USB/audio board (includes 2-into-1 USB board cable and audio board cable) 450483-001
(14) Bluetooth module (includes Bluetooth module cable) 450485-001
(15) System boards (include replacement thermal material)
For use only with computer models equipped with processors with 2- or 4-MB L2 cache 450482-001
(16) Modem module 443899-001
(17) Speaker assembly 450592-001
(18) Base enclosure (includes rubber feet) 450476-001
Rubber Kit (includes 9 feet in 4 different sizes) 450590-001
(19) RTC battery 450478-001
(20) 8-cell, 5.1-Ah, Li-ion battery 450477-001
(21) Memory modules
For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468592-001
451377-001
512-MB graphics subsystem memory operating at 800 MHz)
450484-001
with 256-MB graphics subsystem memory operating at 700 MHz; supports TurboCache)
For use only with computer models equipped with processors with 3- or 6-MB L2 cache 468591-001
2048-MB memory module (PC2-5300, 667-MHz, DDR2) 450576-001
1024-MB memory module (PC2-5300, 667-MHz, DDR2) 450575-001
512-MB memory module (PC2-5300, 667-MHz, DDR2) 450577-001
(22) WLAN modules
Intel 802.11a/b/g/n WLAN modules:
4096-MB memory module (PC2-5300, 667-MHz, DDR2) 469650-001
For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda,
●
Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican
Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India,
Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay,
the United States, Venezuela, and Vietnam
For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the
●
Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece,
Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania,
Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland,
Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia,
Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the
United Kingdom, and Uzbekistan
22 Chapter 3 Illustrated parts catalog
441086-001
441086-002
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