HP Compaq 620 User Manual

Notebook PC

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: March 2010

Document Part Number: 601867-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Features ........................................................................................................................................................... 1

Identifying hardware ............................................................................................................................. 1

Top components .................................................................................................................. 1

TouchPad ............................................................................................................ 1

Lights ................................................................................................................... 3

Buttons, switch, and speaker .............................................................................. 4

Keys .................................................................................................................... 6

Front components ................................................................................................................ 7

Right-side components ........................................................................................................ 8

Left-side components .......................................................................................................... 9

Bottom components ............................................................................................................. 9

Multimedia components ..................................................................................................... 11

Wireless antennas (select models only) ............................................................................ 12

Additional hardware components ...................................................................................... 13

Identifying the labels ........................................................................................................................... 13

2 Networking .................................................................................................................................................... 15

Using wireless devices (select models only) ...................................................................................... 15

Identifying wireless and network icons .............................................................................. 15

Using the wireless controls ................................................................................................ 16

Using the wireless key ....................................................................................................... 16

Using operating system controls ........................................................................................ 16

Using a WLAN .................................................................................................................................... 17

Setting up a WLAN ............................................................................................................ 17

Protecting your WLAN ....................................................................................................... 17

Connecting to a WLAN ...................................................................................................... 19

Roaming to another network .............................................................................................. 19

Using Bluetooth wireless devices (select models only) ...................................................................... 20

Bluetooth and Internet Connection Sharing (ICS) ............................................................. 20

Troubleshooting wireless connection problems ................................................................................. 21

Cannot create a WLAN connection ................................................................................... 21

Cannot connect to a preferred network ............................................................................. 22

Network icon is not displayed ............................................................................................ 22

Current network security codes are unavailable ................................................................ 22

WLAN connection is very weak ......................................................................................... 23

Cannot connect to the wireless router ............................................................................... 23

Using the modem (select models only) .............................................................................................. 24

Connecting a modem cable (purchased separately) ......................................................... 24

Connecting a country-specific modem cable adapter (purchased separately) .................. 25

Selecting a location setting ................................................................................................ 25

Viewing the current location selection ............................................................... 25

Adding new locations when traveling ................................................................ 26

Solving travel connection problems .................................................................. 27

Using preinstalled communication software ...................................................... 28

Connecting to a local area network (LAN) .......................................................................................... 29

3 Pointing devices and keyboard ................................................................................................................... 30

Using pointing devices ....................................................................................................................... 30

Setting pointing device preferences ................................................................................... 30

Using the TouchPad .......................................................................................................... 30

Connecting an external mouse .......................................................................................... 30

Using the keyboard ............................................................................................................................ 30

Using hotkeys .................................................................................................................... 30

Displaying system information .......................................................................... 32

Opening Help and Support ................................................................................ 33

Decreasing screen brightness ........................................................................... 33

Increasing screen brightness ............................................................................ 33

Switching the screen image .............................................................................. 33

Initiating Standby (fn+f5) ................................................................................... 34

Initiating QuickLock (fn+f6) (select models) ...................................................... 34

Launching Web browser (fn+f7) (select models) ............................................... 34

Launching printer (fn+f8) (select models) .......................................................... 34

Muting speaker sound (fn+f7) (select models) .................................................. 34

Decreasing speaker sound (fn+f8) (select models) ........................................... 34

Increasing speaker sound (fn+f9) (select models) ............................................ 35

Playing the previous track or section of an audio CD or a DVD (fn+f10) (select

models) ............................................................................................................. 35

Playing, pausing, or resuming an audio CD or a DVD (fn+f11) (select

models) ............................................................................................................. 35

Playing the next track or section of an audio CD or a DVD (fn+f12) (select

models) ............................................................................................................. 35

Using the embedded numeric keypad ................................................................................................ 36

Enabling and disabling the embedded numeric keypad .................................................... 36

Switching key functions on the embedded numeric keypad .............................................. 36

Using an optional external numeric keypad ....................................................................................... 37

4 Multimedia ..................................................................................................................................................... 38

Multimedia features ............................................................................................................................ 38

Identifying your multimedia components ........................................................................... 38

Adjusting the volume ......................................................................................................... 40

Multimedia software ........................................................................................................................... 41

Opening preinstalled multimedia software ......................................................................... 41

Using multimedia software ................................................................................................. 41

Installing multimedia software from a disc ......................................................................... 42

Audio .................................................................................................................................................. 43

Connecting external audio devices .................................................................................... 43

Checking your audio functions ........................................................................................... 43

Video .................................................................................................................................................. 45

Connecting an external monitor or projector ...................................................................... 45

Using the external monitor port ......................................................................... 45

Using the HDMI port .......................................................................................................... 45

Configuring audio for HDMI ............................................................................................... 46

Optical drive (select models only) ...................................................................................................... 47

Identifying the installed optical drive .................................................................................. 47

Using optical discs (CDs, DVDs, and BDs) ....................................................................... 47

Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 47

CD-R discs ........................................................................................................ 48

CD-RW discs ..................................................................................................... 48

DVD±R discs ..................................................................................................... 48

DVD±RW discs ................................................................................................. 48

LightScribe DVD+R discs .................................................................................. 48

Blu-ray Discs (BDs) ........................................................................................... 48

Playing a CD, DVD, or BD ................................................................................................. 49

Configuring AutoPlay ......................................................................................................... 49

Changing DVD region settings .......................................................................................... 50

Observing the copyright warning ....................................................................................... 50

Copying a CD or DVD ........................................................................................................ 50

Creating (burning) a CD or DVD ........................................................................................ 51

Removing an optical disc (CD, DVD, or BD) ..................................................................... 51

Troubleshooting ................................................................................................................. 52

The optical disc tray does not open for removal of a CD, DVD, or BD ............. 52

The computer does not detect the optical drive ................................................ 53

Preventing playback disruptions ....................................................................... 54

A disc does not play .......................................................................................... 54

A disc does not play automatically .................................................................... 55

A movie stops, skips, or plays erratically .......................................................... 55

A movie is not visible on an external display ..................................................... 55

The process of burning a disc does not begin, or it stops before

completion ......................................................................................................... 55

A device driver must be reinstalled ................................................................... 56

Obtaining the latest HP device drivers ............................................. 56

Obtaining Microsoft device drivers ................................................... 56

vii

Webcam ............................................................................................................................................. 57

Webcam tips ...................................................................................................................... 57

Adjusting webcam properties ............................................................................................. 57

5 Power management ...................................................................................................................................... 59

Setting power options ......................................................................................................................... 59

Using power-saving states ................................................................................................. 59

Initiating and exiting Standby ............................................................................ 59

Initiating and exiting Hibernation ....................................................................... 60

Using the Power Meter ...................................................................................................... 60

Using power schemes ....................................................................................................... 61

Viewing the current scheme .............................................................................. 61

Selecting a different power scheme .................................................................. 61

Customizing power schemes ............................................................................ 62

Setting password protection upon exiting Standby ............................................................ 62

Using external AC power .................................................................................................................... 62

Connecting the AC adapter ............................................................................................... 63

Using battery power ........................................................................................................................... 63

Displaying the remaining battery charge ........................................................................... 64

Inserting or removing the battery ....................................................................................... 64

Charging a battery ............................................................................................................. 66

Maximizing battery discharge time .................................................................................... 66

Managing low battery levels .............................................................................................. 66

Identifying low battery levels ............................................................................. 67

Resolving a low battery level ............................................................................. 67

Resolving a low battery level when external power is available ....... 67

Resolving a low battery level when a charged battery is

available ........................................................................................... 67

Resolving a low battery level when no power source is

available ........................................................................................... 67

Resolving a low battery level when the computer cannot exit

Hibernation ....................................................................................... 67

Calibrating a battery ........................................................................................................... 68

Step 1: Fully charge the battery ........................................................................ 68

Step 2: Disable Hibernation and Standby ......................................................... 68

Step 3: Discharge the battery ............................................................................ 69

Step 4: Fully recharge the battery ..................................................................... 69

Step 5: Reenable Hibernation and Standby ...................................................... 69

Conserving battery power .................................................................................................. 69

Storing a battery ................................................................................................................ 70

Disposing of a used battery ............................................................................................... 70

Replacing the battery ......................................................................................................... 70

Testing an AC adapter ....................................................................................................................... 71

Shutting down the computer ............................................................................................................... 71

viii

6 Drives ............................................................................................................................................................. 72

Identifying installed drives .................................................................................................................. 72

Handling drives ................................................................................................................................... 72

Improving hard drive performance ..................................................................................................... 74

Using Disk Defragmenter ................................................................................................... 74

Using Disk Cleanup ........................................................................................................... 74

Using external drives .......................................................................................................................... 75

Using optional external devices ......................................................................................... 75

Replacing the hard drive .................................................................................................................... 76

7 External devices ............................................................................................................................................ 80

Using a USB device ........................................................................................................................... 80

Connecting a USB device .................................................................................................. 80

Stopping and removing a USB device ............................................................................... 80

Using USB legacy support ................................................................................................. 81

Using external drives .......................................................................................................................... 82

Using optional external devices ......................................................................................... 82

8 External media cards .................................................................................................................................... 83

Using Media Card Reader cards ........................................................................................................ 83

Inserting a digital card ........................................................................................................ 83

Removing a digital card ..................................................................................................... 84

Using ExpressCards (select models only) .......................................................................................... 85

Configuring an ExpressCard .............................................................................................. 85

Inserting an ExpressCard .................................................................................................. 85

Stopping and removing an ExpressCard ........................................................................... 86

9 Memory modules .......................................................................................................................................... 88

Adding or replacing a memory module in the expansion memory module slot .................................. 89

Upgrading a memory module in the primary memory module slot ..................................................... 93

10 Security ........................................................................................................................................................ 97

Protecting the computer ..................................................................................................................... 97

Using passwords ................................................................................................................................ 98

Setting passwords in Windows .......................................................................................... 98

Setting passwords in Computer Setup .............................................................................. 98

BIOS administrator password ............................................................................................ 99

Managing a BIOS administrator password ........................................................ 99

Entering a BIOS administrator password ........................................................ 100

Using Computer Setup DriveLock ................................................................................... 100

Setting a DriveLock password ......................................................................... 101

Entering a DriveLock password ...................................................................... 101

Changing a DriveLock password .................................................................... 101

Removing DriveLock protection ...................................................................... 102

Using Computer Setup Auto DriveLock ........................................................................... 102

Entering an Automatic DriveLock password ................................................... 103

Removing Automatic DriveLock protection ..................................................... 103

Using Computer Setup security features .......................................................................................... 104

Securing system devices ................................................................................................. 104

Viewing Computer Setup System Information ................................................................. 104

Using Computer Setup System IDs ................................................................................. 105

Using antivirus software ................................................................................................................... 106

Using firewall software ..................................................................................................................... 107

Installing critical updates .................................................................................................................. 108

Using HP ProtectTools Security Manager (select models only) ....................................................... 109

Installing a security cable ................................................................................................................. 110

11 Software updates ...................................................................................................................................... 111

Updating software ............................................................................................................................ 111

Updating the BIOS ........................................................................................................................... 113

Determining the BIOS version ......................................................................................... 113

Downloading a BIOS update ........................................................................................... 114

Updating programs and drivers ........................................................................................................ 116

Using SoftPaq Download Manager .................................................................................................. 117

12 Backup and recovery ................................................................................................................................ 118

Backing up your information ............................................................................................................. 119

Performing a recovery ...................................................................................................................... 120

Recovering your information ............................................................................................ 120

Recovering the operating system and programs ............................................................. 120

13 Computer Setup ........................................................................................................................................ 121

Starting Computer Setup .................................................................................................................. 121

Using Computer Setup ..................................................................................................................... 121

Navigating and selecting in Computer Setup ................................................................... 121

Restoring factory settings in Computer Setup ................................................................. 122

Computer Setup menus ................................................................................................................... 122

File menu ......................................................................................................................... 123

Security menu .................................................................................................................. 123

System Configuration menu ............................................................................................ 124

14 MultiBoot ................................................................................................................................................... 129

About the boot device order ............................................................................................................. 129

Enabling boot devices in Computer Setup ....................................................................................... 131

Considering boot order changes ...................................................................................................... 132

Choosing MultiBoot preferences ...................................................................................................... 133

Setting a new boot order in Computer Setup ................................................................... 133

Dynamically choosing a boot device using the F9 prompt ............................................... 133

Setting a MultiBoot Express prompt ................................................................................ 134

Entering MultiBoot Express preferences ......................................................................... 134

15 Management and printing ........................................................................................................................ 135

Using Client Management Solutions ................................................................................................ 135

Configuring and deploying a software image ................................................................... 135

Managing and updating software ..................................................................................... 136

HP Client Manager for Altiris (select models only) .......................................... 136

HP Client Configuration Manager (CCM) (select models only) ....................... 137

HP System Software Manager (SSM) ............................................................. 137

16 Cleaning guidelines .................................................................................................................................. 139

Cleaning products ............................................................................................................................ 139

Cleaning procedures ........................................................................................................................ 140

Cleaning the display ........................................................................................................ 140

Cleaning the sides and cover .......................................................................................... 140

Cleaning the TouchPad and keyboard ............................................................................ 140

Cleaning a tablet PC pen and pen holder ........................................................................ 140

Index ................................................................................................................................................................. 141

xii

1Features

Identifying hardware

To see a list of hardware installed in the computer:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.

Top components

TouchPad

Component Description

(1) TouchPad* Moves the pointer and selects or activates items on the screen.

(2) TouchPad button* The left and right sides of the single button function like the left and

right buttons on an external mouse.

Identifying hardware 1

Component Description

(3) TouchPad scroll zone Scrolls up or down.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.

2 Chapter 1 Features

Lights

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Caps lock light On: Caps lock is on.

Identifying hardware 3

Component Description

(2) Power light

(3) Wireless light

Buttons, switch, and speaker

On: The computer is on.

●

Blinking: The computer is in Standby.

●

Off: The computer is off or in Hibernation.

●

White: An integrated wireless device, such as a wireless local

●

area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

Component Description

(1) Speaker Produces sound.

4 Chapter 1 Features

Component Description

(2) Internal display switch Turns off the display if the panel lid is closed while the power is on.

(3) Power button

When the computer is off, press the button to turn on the

●

computer.

When the computer is on, press the button to shut down the

●

computer.

When the computer is in Standby, press the button briefly to

●

exit Standby.

When the computer is in Hibernation, press the button briefly

●

to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel > Performance and Maintenance > Power Options.

Identifying hardware 5

Keys

NOTE: Refer to the illustration and table that most closely matches your computer.

Component Description

(1) esc key Displays system information when pressed in combination with the

fn key.

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the cursor.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when

(6) Function keys Execute frequently used system functions when pressed in

(7) Wireless key Because the wireless devices are enabled at the factory, use the

combination with a function key or the esc key.

pressed in combination with the fn and num lk keys.

combination with the fn key.

wireless key to turn on or turn off the wireless devices simultaneously.

6 Chapter 1 Features

Component Description

(1) esc key Displays system information when pressed in combination with the

fn key.

(2) fn key Executes frequently used system functions when pressed in

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the cursor.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when

(6) Wireless key Because the wireless devices are enabled at the factory, use the

(7) Function keys Execute frequently used system functions when pressed in

Front components

combination with a function key or the esc key.

pressed in combination with the fn and num lk keys.

wireless key to turn on or turn off the wireless devices simultaneously.

combination with the fn key.

Identifying hardware 7

Component Description

(1) SD Card Reader Supports the following optional digital card formats:

(2) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

(3) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

Right-side components

MultiMediaCard (MMC)

●

MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital High Speed (SDHS) Memory Card

●

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

microphone, or monaural microphone.

Component Description

(1) USB ports (2) Connect optional USB devices.

(2) RJ-11 (modem) jack (select models only) Connects a modem cable.

(3) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical

(4) Optical drive light (select models only) Blinking: The optical drive is being accessed.

(5) Optical drive button (select models only) Opens optical drive tray.

discs.

8 Chapter 1 Features

Left-side components

Component Description

(1) ExpressCard slot Supports optional ExpressCards.

(2) Security cable slot Attaches an optional security cable to the computer.

(3) Vent Enables airflow to cool internal components.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) External monitor port Connects an external VGA monitor or projector.

(5) Battery light

(6) Power connector Connects an AC adapter.

(7) RJ-45 (network) jack Connects a network cable.

(8) HDMI port Connects an optional HDMI device.

(9) USB port (1) Connect optional USB devices.

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level.

Bottom components

NOTE: Refer to the illustration that most closely matches your computer.

Identifying hardware 9

Component Description

(1) Battery release latches (2) Release the battery from the battery bay.

(2) Battery bay Holds the battery.

10 Chapter 1 Features

Component Description

(3) Vents (3) Enable airflow to cool internal components.

(4) Memory module compartment Contains the memory module slots.

WLAN module compartment Contains the wireless LAN module slot.

Hard drive bay Holds the hard drive and a Bluetooth device.

Multimedia components

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

CAUTION: To prevent an unresponsive system and the display

of a warning message, replace the WLAN module with only a module authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Component Description

(1) Webcam light (select models only) On: The webcam is in use.

(2) Webcam (select models only) Records video and captures still photographs.

Identifying hardware 11

Component Description

(3) Integrated microphone Records sound.

(4) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

(6) Speaker Produces sound.

Wireless antennas (select models only)

On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

microphone, or monaural microphone.

NOTE: For optimal transmission, keep the areas immediately around the antennas free from

obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

12 Chapter 1 Features

Additional hardware components

Component Description

(1) Power cord* Connects an AC adapter to an AC outlet.

(2) AC adapter Converts AC power to DC power.

(3) Battery* Powers the computer when the computer is not plugged into

*Modem cables, batteries, modem cable adapters, and power cords vary in appearance by country or region.

Identifying the labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:

Service tag—Provides important information, including the following:

●

Product name (1). This is the product name affixed to the front of your notebook.

◦

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

◦

Part number/Product number (p/n) (3). This number provides specific information about the

◦

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

external power.

Identifying the labels 13

Model description (4). This is the number you use to locate documents, drivers, and support

◦

for your notebook.

Warranty period (5). Describes the duration of the warranty period for this computer.

◦

Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.

Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the

●

Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

Regulatory label—Provides regulatory information about the computer. The regulatory label is

●

affixed to the bottom of the computer.

Modem approval label—Provides regulatory information about the modem and lists the agency

●

approval markings required by some of the countries in which the modem has been approved for use. You may need this information when traveling internationally. The modem approval label is affixed to the bottom of the computer.

Wireless certification label(s) (select models only)—Provide information about optional wireless

●

devices and the approval markings of some of the countries in which the devices have been approved for use. An optional device may be a WLAN device or a Bluetooth device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer.

14 Chapter 1 Features

2Networking

Using wireless devices (select models only)

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

WLAN device—Connects the computer to wireless local area networks (commonly referred to as

●

Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point.

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled

●

devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together— typically within 10 meters (approximately 33 feet) of each other.

Computers with WLAN devices support one or more of the following IEEE industry standards:

802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a

●

frequency of 2.4 GHz.

802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g

●

WLAN device is backward compatible with 802.11b devices, so they can operate on the same network.

802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.

●

NOTE: 802.11a is not compatible with 802.11b and 802.11g.

802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it

●

backward compatible with 802.11a, b, and g.

NOTE: The specifications for the 802.11n WLAN are draft specifications and are not final. If the

final specifications differ from the draft specifications, it may affect the ability of the computer to communicate with other 802.11n WLAN devices.

For more information on wireless technology, refer to the information and Web site links provided in Help and Support.

Identifying wireless and network icons

Icon Name Description

Wireless (connected) Identifies the location of the wireless lights and the wireless switch on

the computer.

Using wireless devices (select models only) 15

Wireless (disconnected)

Indicates that all of the wireless devices are off.

Network status (connected)

Network status (disconnected)

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless key or wireless button (referred to in this guide as the wireless key)

●

Operating system controls

●

Using the wireless key

The computer has a wireless key, one or more wireless devices, and one wireless light, All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is amber, all wireless devices are off.

Indicates that one or more of your network drivers are installed and one or more network devices are connected to the network.

Indicates that one or more of your network drivers are installed but no network devices are connected to the network.

Because the wireless devices are enabled at the factory, you can use the wireless key to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through Wireless Assistant software (select models only) or through Computer Setup.

NOTE: If the wireless devices are disabled by Computer Setup, the wireless key will not work until you

reenable your devices.

Using operating system controls

Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For more information, refer to the operating system documentation.

16 Chapter 2 Networking

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

●

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an

●

Internet service provider (ISP)

A wireless router (purchased separately) (2)

●

The wireless computer (3)

●

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP.

Protecting your WLAN

Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses.

WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.

Using a WLAN 17

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it. However, you can take precautions to protect your WLAN:

Use a wireless transmitter with built-in security

●

Many wireless base stations, gateways, and routers provide built-in security features such as wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your network from the most common wireless security risks.

Work behind a firewall

●

A firewall is a barrier that checks both data and requests for data that are sent to your network and then discards any suspicious items. Firewalls are available in many varieties, both software and hardware. Some networks use a combination of both types.

Use wireless encryption

●

A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security:

Wired Equivalent Privacy (WEP) is a wireless security protocol that uses a WEP key to

◦

encode or encrypt all network data before it is transmitted. Usually, you can allow the network to assign the WEP key. Alternatively, you can set up your own key, generate a different key, or choose other advanced options. Without the correct key, others will not be able to use the WLAN.

WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data

◦

that is transmitted over the network. However, instead of using one static security key for encryptions as WEP does, WPA uses temporal key integrity protocol (TKIP) to dynamically generate a new key for every packet. It also generates different sets of keys for each computer on the network.

Close your network

●

If possible, prevent your network name (SSID) from being broadcast by the wireless transmitter. Most networks initially broadcast the name, telling any computer nearby that your network is available. By closing the network, other computers are less likely to know that your network exists.

NOTE: If your network is closed and the SSID is not broadcast, you will need to know or remember

the SSID to connect new devices to the network. Write down the SSID and store it in a secure place before closing the network.

18 Chapter 2 Networking

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wireless light is amber,

slide the wireless switch.

2. Select Start > Connect To.

3. Select your WLAN from the list, and then type the network security key, if required.

If the network is unsecured, meaning that anyone can access the network, a warning is

●

displayed. Click Connect Anyway to accept the warning and complete the connection.

If the network is a security-enabled WLAN, you are prompted to enter a network security key,

●

which is a security code. Type the code, and then click Connect to complete the connection.

NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.

NOTE: If you do not see the network you want to connect to, click Show all connections. A list

of options will appear that includes creating a new network connection, as well as troubleshooting connection issues.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,

router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

More information about using a WLAN is available through the following resources:

Information from your ISP and the manufacturer's instructions included with your wireless router

●

and other WLAN equipment

Information and Web site links provided in Help and Support

●

For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with each public WLAN location for cost and connection requirements.

For additional information on connecting your computer to a corporate WLAN, contact your network administrator or IT department.

Roaming to another network

When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

Using a WLAN 19

Using Bluetooth wireless devices (select models only)

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

●

Phones (cellular, cordless, smart phone)

●

Imaging devices (printer, camera)

●

Audio devices (headset, speakers)

●

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system.

20 Chapter 2 Networking

Troubleshooting wireless connection problems

Some possible causes for wireless connection problems include the following:

Wireless device is not installed correctly or has been disabled.

●

Wireless device or router hardware has failed.

●

Network configuration (SSID or security) has been changed.

●

Wireless device encountered interference from other devices.

●

NOTE: Wireless networking devices are included with select computer models only. If wireless

networking is not listed in the feature list on the side of the original computer package, you may add wireless networking capability to the computer by purchasing a wireless networking device.

Before working your way through the sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices.

Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use.

Cannot create a WLAN connection

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer:

1. Select Start > My Computer.

2. Right-click in the My Computer window.

3. Select Properties > Hardware > Device Manager > Network Adapters.

4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include

the term wireless, wireless LAN, WLAN, or 802.11.

If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed.

For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.

Troubleshooting wireless connection problems 21

Cannot connect to a preferred network

Windows can automatically repair a corrupted WLAN connection:

If there is a network status icon in the notification area, at the far right of the taskbar, right-click the

●

icon, and then click Repair from the menu.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

If an “x” is superimposed over the network status icon, one or more of your WLAN or LAN drivers

●

are installed, but the computer is not connected.

If there is no network status icon in the notification area, follow these steps:

●

1. Click Start > Control Panel > Network and Internet Connections > Network Connections.

2. Click on one of the connections.

3. In the left pane, click Repair this connection.

The Network connections window is displayed, and Windows resets your network device and attempts to reconnect to one of the preferred networks.

Network icon is not displayed

If the network icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled.

To get the latest version of the WLAN device software for your computer, follow these steps:

1. Open your Internet browser and go to

2. Select your country or region.

3. Click the option for software and driver downloads, and then type your computer model number in

the Search box.

4. Press enter, and then follow the on-screen instructions.

NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web

site for the latest software.

http://www.hp.com/support.

Current network security codes are unavailable

If you are prompted for a network key or an SSID when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network.

For a network connected to your personal wireless router, review the router user guide for

●

instructions on setting up the same codes on both the router and the WLAN device.

For a private network, such as a network in an office or at a public Internet chat room, contact the

●

network administrator to obtain the codes, and then enter the codes when prompted to do so.

Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly.

22 Chapter 2 Networking

If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network:

1. Select Control Panel > Network and Internet Connections > Network Connections.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

2. Right-click the network, and then click Properties.

3. Click the Wireless Networks tab.

4. Select the network, and then click Properties.

NOTE: If the network you want is not listed, check with the network administrator to be sure that

the router or access point is operating.

5. Click the Association tab, and then enter the correct wireless encryption data into the Network

key field.

6. Click OK to save these settings.

WLAN connection is very weak

If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows:

Move your computer closer to the wireless router or access point.

●

Temporarily disconnect wireless devices such as a microwave, cordless phone, or cellular phone

●

to be sure that other wireless devices are not interfering.

If the connection does not improve, try forcing the device to reestablish all connection values:

1. Select Control Panel > Network and Internet Connections > Network Connections.

2. Right-click the network, and then click Properties.

3. Click the Wireless Networks tab.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

4. Select a network, and then click Remove.

Cannot connect to the wireless router

If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds.

If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions.

Troubleshooting wireless connection problems 23

Using the modem (select models only)

The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries, a country-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.

WARNING! Connecting the internal analog modem to a digital line can permanently damage the

modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.

If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end (2) of the cable toward the computer.

Connecting a modem cable (purchased separately)

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem

cable (purchased separately) or telephone cable into the RJ-45 (network) jack.

To connect a modem cable:

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the RJ-11 telephone wall jack (2).

24 Chapter 2 Networking

Connecting a country-specific modem cable adapter (purchased separately)

Telephone jacks vary by country. To use the modem and the modem cable (purchased separately) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (purchased separately).

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:

1. Plug the modem cable into the modem jack (1) on the computer.

2. Plug the modem cable into the country-specific modem cable adapter (2).

3. Plug the country-specific modem cable adapter (3) into the telephone wall jack.

Selecting a location setting

Viewing the current location selection

To view the current location setting for the modem, follow these steps:

1. Select Start > Control Panel.

2. Click Date, Time, Language, and Regional Options.

3. Click Regional and Language Options.

4. Your location is displayed under Location.

Using the modem (select models only) 25

Adding new locations when traveling

By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.

As you add new location settings, they are saved by the computer so that you can switch among settings at any time. You can add multiple location settings for any country.

CAUTION: To prevent losing your home country settings, do not delete your current modem country

settings. To enable modem use in other countries while preserving your home country configuration, add a new configuration for each location in which you will use the modem.

CAUTION: To prevent configuring the modem in a way that violates the telecommunications

regulations and laws of the country you are visiting, select the country in which the computer is located. The modem may not function properly if the correct country selection is not made.

To add a location setting for the modem, follow these steps:

1. Select Start > Control Panel > Network and Internet Connections.

2. In the left-side panel, click Phone and Modem Options.

3. Click the Dialing Rules tab.

4. Click New. (The New Location window is displayed.)

5. In the Location name box, type a name (such as “home” or “work”) for the new location setting.

6. Select a country or region from the Country/region drop-down list. (If you select a country or region

that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.)

7. Click OK to save your new location setting. (The Phone and Modem Options window is displayed.)

8. Do one of the following:

To set your new location setting as the current location, click OK.

●

To select another location setting as the current location setting, select your preference from

●

the settings in the Location list, and then click OK.

NOTE: You can use the preceding procedure to add location settings for places within your own

country as well as in other countries. For example, you could add a setting named “Work” that includes dialing rules for accessing an outside line.

26 Chapter 2 Networking

Solving travel connection problems

If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions:

Check the telephone line type.

●

The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is usually an analog line.

Check for pulse or tone dialing.

●

An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in the Phone and Modem Options settings. The dialing mode option selected must match the dialing mode supported by the telephone line in your location.

To determine the dialing mode supported by a telephone line, dial a few digits on the telephone, and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse dialing. Tones indicate that the telephone line supports tone dialing.

To change the dialing mode in your current modem location setting, follow these steps:

1. Select Start > Control Panel > Network and Internet Connections.

2. In the left-side panel, click Phone and Modem Options.

3. Click the Dialing Rules tab.

4. Select your modem location setting.

5. Click Edit.

6. Click either Tone or Pulse.

7. Click OK twice.

Check the telephone number you are dialing and the response of the remote modem.

●

Dial a telephone number, make sure there is a response from the remote modem, and then hang up.

Set the modem to ignore dial tones.

●

If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial Tone” error message.

To set the modem to ignore all dial tones before dialing, follow these steps:

1. Select Start > Control Panel > Network and Internet Connections.

2. In the left-side panel, click Phone and Modem Options.

3. Click the Modems tab.

4. Click the listing for the modem.

5. Click Properties.

6. Click Modem.

Using the modem (select models only) 27

7. Clear the check box for Wait for dial tone before dialing.

8. Click OK twice.

Using preinstalled communication software

To use preinstalled modem software for terminal emulation and data transfer:

1. Select Start > All Programs > Accessories > Communications.

2. Click a fax or terminal emulation program or Internet connection wizard.

28 Chapter 2 Networking

Connecting to a local area network (LAN)

Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.

To connect the network cable:

1. Plug the network cable into the network jack (1) on the computer.

2. Plug the other end of the cable into a network wall jack (2).

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a

modem or telephone cable into the RJ-45 (network) jack.

Connecting to a local area network (LAN) 29

3 Pointing devices and keyboard

Using pointing devices

Setting pointing device preferences

Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware >

Mouse.

Using the TouchPad

To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. Use the TouchPad buttons like the corresponding buttons on an external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down over the lines.

NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad

before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function.

Connecting an external mouse

You can connect an external USB mouse to the computer using one of the USB ports on the computer. A wireless Bluetooth mouse can be used only on Bluetooth-enabled computers (select models only); follow the instructions provided with the device. A USB device can be added by connecting the device to a USB port on the computer or on an optional docking device (select models only).

Using the keyboard

Using hotkeys

Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3).

The icons on the f1 through f12 keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections.

NOTE: Refer to the illustration that most closely matches your computer.

30 Chapter 3 Pointing devices and keyboard

Function Hotkey

Display system information. fn+esc

Open Help and Support. fn+f1

Decrease screen brightness. fn+f2

Increase screen brightness. fn+f3

Switch the screen image. fn+f4

Initiate Standby. fn+f5

Initiate QuickLock. fn+f6

Mute speaker sound. fn+f7

Decrease speaker sound. fn+f8

Increase speaker sound. fn+f9

Play previous track. fn+f10

Play, pause, or resume a CD, DVD, or BD. fn+f11

Play next track. fn+f12

Using the keyboard 31

Function Hotkey

Display system information. fn+esc

Open Help and Support. fn+f1

Decrease screen brightness. fn+f2

Increase screen brightness. fn+f3

Switch the screen image. fn+f4

Initiate Standby. fn+f5

Initiate QuickLock fn+f6

Launch Web browser. fn+f7

Launch printer. fn+f8

To use a hotkey command on the computer keyboard, follow either of these steps:

Briefly press the fn key, and then briefly press the second key of the hotkey command.

●

– or –

Press and hold down the fn key, briefly press the second key of the hotkey command, and then

●

release both keys at the same time.

Displaying system information

Press fn+esc to display information about system hardware components and the system BIOS version number.

In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number.

32 Chapter 3 Pointing devices and keyboard

Opening Help and Support

Press fn+f1 to open Help and Support.

In addition to providing information about your Windows operating system, Help and Support provides the following information and tools:

Information about your computer, such as model and serial number, installed software, hardware

●

components, and specifications

Answers to questions about using your computer

●

Tutorials to help you learn to use the computer and Windows features

●

Updates for the Windows operating system, drivers, and the software provided on your computer

●

Checkups for computer functionality

●

Automated and interactive troubleshooting, repair solutions, and system recovery procedures

●

Links to support specialists

●

Decreasing screen brightness

Press fn+f2 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally.

Increasing screen brightness

Press fn+f3 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally.

Switching the screen image

Press fn+f4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external VGA video standard. The fn+f4 hotkey can also alternate images among other devices receiving video information from the computer.

The following video transmission types, with examples of devices that use them, are supported by the

fn+f4 hotkey:

LCD (computer display)

●

External VGA (most external monitors)

●

HDMI (televisions, camcorders, DVD players, VCRs, and video capture cards with HDMI ports)

●

Composite video (televisions, camcorders, DVD players, VCRs, and video capture cards with

●

composite-video-in jacks)

NOTE: Composite video devices can be connected to the system only by using an optional

docking device or optional expansion product

Using the keyboard 33

Initiating Standby (fn+f5)

CAUTION: To reduce the risk of information loss, save your work before initiating Standby.

Press fn+f5 to initiate Standby.

When Standby is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in Standby, the power lights blink.

The computer must be on before you can initiate Standby.

NOTE: If a critical battery level occurs while the computer is in Standby, the computer initiates

Hibernation and the information stored in memory is saved to the hard drive. The factory setting for critical battery action is Hibernate, but this setting can be changed using Power Options in Windows Control Panel.

To exit Standby, briefly press the power button.

The function of the fn+f5 hotkey can be changed. For example, you can set the fn+f5 hotkey to initiate Hibernation instead of Standby.

NOTE: In all Windows operating system windows, references to the sleep button apply to the fn+f5

hotkey.

Initiating QuickLock (fn+f6) (select models)

Press fn+f6 to initiate the QuickLock security feature.

QuickLock protects your information by displaying the operating system Log On window. While the Log On window is displayed, the computer cannot be accessed until a Windows user password or a Windows administrator password is entered.

NOTE: Before you can use QuickLock, you must set a Windows user password or a Windows

administrator password. For instructions, refer to Help and Support.

To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the instructions on the screen to enter your Windows user password or your Windows administrator password and access the computer.

Launching Web browser (fn+f7) (select models)

To launch your default Web browser, press fn+f7.

Launching printer (fn+f8) (select models)

To print the item displayed, press fn+f8 to activate your printer.

Muting speaker sound (fn+f7) (select models)

Press fn+f7 to mute speaker sound. Press the hotkey again to restore speaker sound.

Decreasing speaker sound (fn+f8) (select models)

Press fn+f8 to decrease speaker volume. Hold down the hotkey to decrease speaker volume incrementally.

34 Chapter 3 Pointing devices and keyboard

Increasing speaker sound (fn+f9) (select models)

Press fn+f9 to increase speaker volume. Hold down the hotkey to increase speaker volume incrementally.

Playing the previous track or section of an audio CD or a DVD (fn+f10) (select models)

While an audio CD or a DVD is playing, press fn+f10 to play the previous track of the CD or the previous section of the DVD.

Playing, pausing, or resuming an audio CD or a DVD (fn+f11) (select models)

The fn+f11 hotkey functions only when an audio CD or a DVD is inserted.

If the audio CD or the DVD is not playing, press fn+f11 to begin or resume the play.

●

If the audio CD or the DVD is playing, press fn+f11 to pause the play.

●

Playing the next track or section of an audio CD or a DVD (fn+f12) (select models)

While an audio CD or a DVD is playing, press fn+f12 to play the next track of the CD or the next section of the DVD.

Using the keyboard 35

Using the embedded numeric keypad

The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

Enabling and disabling the embedded numeric keypad

Press fn+num lk to enable the embedded numeric keypad. Press fn+num lk again to return the keys to their standard keyboard functions.

NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad

is connected to the computer.

Switching key functions on the embedded numeric keypad

You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination.

To change the function of a keypad key to keypad functions while the keypad is off, press and hold

●

the fn key while pressing the keypad key.

To use the keypad keys temporarily as standard keys while the keypad is on:

●

Press and hold the fn key to type in lowercase.

◦

Press and hold fn+shift to type in uppercase.

◦

36 Chapter 3 Pointing devices and keyboard

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example:

When num lock is on, most keypad keys type numbers.

●

When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

●

When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

Press the num lk key on the external keypad, not on the computer.

▲

Using an optional external numeric keypad 37

4Multimedia

Multimedia features

Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components:

Optical drive for playing audio and video discs

●

Integrated speakers for listening to music

●

Integrated microphone for recording your own audio

●

Integrated webcam that allows you to capture and share video

●

Preinstalled multimedia software that allows you to play and manage your music, movies, and

●

pictures

Hotkeys that provide fast access to multimedia tasks

●

NOTE: Your computer may not include all of the components listed.

The following sections explain how to identify and use the multimedia components included with your computer.

Identifying your multimedia components

The following illustration and table describe the multimedia features of the computer.

NOTE: Your computer may look slightly different from the illustration in this section.

38 Chapter 4 Multimedia

Component Description

(1) Webcam light (select models only) On: The webcam is in use.

(2) Webcam Records video and captures still photographs.

(3) Integrated microphone Records sound.

(4) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

(6) Speaker Produce sound.

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

microphone, or monaural microphone.

Multimedia features 39

Adjusting the volume

You can adjust the volume using the following controls:

Computer volume keys: (select models only)

●

To mute or restore volume, press and hold the fn key (1), and then press the mute key f7

◦

(2).

To decrease volume, press and hold the fn key (1), and then tap the volume down key f8

◦

(3) until the desired volume level is reached.

To increase volume, press and hold the fn key (1), and then tap the volume up key f9 (4) until

◦

the desired volume level is reached.

Windows volume control:

●

a. Click the Volume icon in the notification area, at the far right of the taskbar.

b. Increase or decrease the volume by moving the slider up or down. Select the Mute check box

to mute the volume.

– or –

a. Double-click the Volume icon in the notification area.

b. In the Speakers column, you can increase or decrease the volume by moving the Volume

slider up or down. You can also adjust the balance or mute the volume.

If the Volume icon is not displayed in the notification area, follow these steps to add it:

a. Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio

Devices > Volume tab.

b. Select the Place volume icon in the taskbar check box.

c. Click Apply.

Program volume control:

●

40 Chapter 4 Multimedia

Volume can also be adjusted within some programs.

Multimedia software

The computer includes preinstalled multimedia software. Some computer models also include additional multimedia software on an optical disc.

Depending on the hardware and software included with the computer, the following multimedia tasks may be supported:

Playing digital media, including audio and video CDs, DVDs, and BDs, and Internet radio

●

Creating or copying data CDs

●

Creating, editing, and burning audio CDs

●

Creating, editing, and burning a video or movie to a DVD or video CD

●

CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:

Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power.

Before writing to a disc, close all open programs except the disc software you are using.

Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc. Instead, copy from a source disc or network drive to your hard drive, and then copy from your hard drive to the destination disc.

Do not use the computer keyboard or move the computer while the computer is writing to a disc. The write process is sensitive to vibration.

NOTE: For information about using software included with the computer, refer to the software

manufacturer's instructions that may be provided on disc, as online Help files, or on the software manufacturer's Web site.

Opening preinstalled multimedia software

1. Select Start > All Programs.

2. Click the program that you want to open.

Using multimedia software

1. Select Start > All Programs, and then open the multimedia program you want to use. For example,

if you want to use Windows Media Player to play an audio CD, click Windows Media Player.

NOTE: Some programs may be located in subfolders.

2. Insert the media disc, such as an audio CD, into the optical drive.

3. Follow the instructions on the screen.

Multimedia software 41

– or –

1. Insert the media disc, such as an audio CD, into the optical drive.

An AutoPlay dialog box opens.

2. Click a multimedia task from the list of tasks.

Installing multimedia software from a disc

1. Insert the disc into the optical drive.

2. When the installation wizard opens, follow the on-screen instructions.

3. Restart the computer if prompted to do so.

42 Chapter 4 Multimedia

Audio

Your computer enables you to use a variety of audio features:

Play music using your computer speakers and/or connected external speakers

●

Record sound using the internal microphone or connect an external microphone

●

Download music from the Internet

●

Create multimedia presentations using audio and images

●

Transmit sound and images with instant messaging programs

●

Stream radio programs (select models only) or receive FM radio signals

●

Create or “burn” audio CDs (select models only)

●

Connecting external audio devices

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.

To connect external devices such as external speakers, headphones, or a microphone, refer to the information provided with the device. For best results, remember the following tips:

Be sure that the device cable is securely connected to the correct jack on your computer. (Cable

●

connectors are normally color-coded to match the corresponding jacks on the computer.)

Be sure to install any drivers required by the external device.

●

NOTE: A driver is a required program that acts like a translator between the device and the

programs that use the device.

Checking your audio functions

To check the system sound on your computer, follow these steps:

1. Select Start > Control Panel.

2. Select Sounds, Speech, and Audio Devices > Sounds and Audio Devices.

3. When the Sounds and Audio Devices Properties window opens, click the Sounds tab. Under

Program events, select any sound event, such as a beep or alarm, and then click the right arrow

icon next to the listed sound.

You should hear sound through the speakers or through connected headphones.

To check the record functions of the computer, follow these steps:

1. Select Start > All Programs > Accessories > Entertainment > Sound Recorder.

2. Click Record and speak into the microphone. Save the file to your desktop.

3. Open Windows Media Player and play back the sound.

Audio 43

NOTE: For best results when recording, speak directly into the microphone and record sound in a

setting free of background noise.

To confirm or change the audio settings on your computer, right-click the Sound icon on the

▲

taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices.

44 Chapter 4 Multimedia

Video

Your computer enables you to use a variety of video features:

Watch movies

●

Play games over the Internet and offline

●

Edit pictures and video to create presentations

●

Connect external video devices

●

Connecting an external monitor or projector

Your computer has an external monitor port that allows you to connect external monitors and projectors.

Using the external monitor port

The external monitor port connects an external display device, such as an external monitor or a projector, to the computer.

To connect a display device, connect the device cable to the external monitor port.

▲

NOTE: If a properly connected external display device does not display an image, press fn+f4 to

transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.

Using the HDMI port

Select computer models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.

NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased

separately), available from most electronics retailers.

Video 45

To connect a video or audio device to the HDMI port:

1. Plug one end of the HDMI cable into the HDMI port on the computer.

2. Connect the other end of the cable to the video device, according to the device manufacturer's

instructions.

3. Press fn+f4 to switch the image between the display devices connected to the computer.

Configuring audio for HDMI

To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows:

1. Right-click the Speaker icon in the notification area, at the far right of the taskbar, and then click

Playback devices.

2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI).

3. Click Set Default, and then click OK.

To return audio to the computer speakers, follow these steps:

1. Right-click the Speaker icon in the notification area, at the far right of the taskbar, and then click

Playback devices.

2. On the Playback tab, click Speakers.

3. Click Set Default, and then click OK.

46 Chapter 4 Multimedia

Optical drive (select models only)

Depending on the type of optical drive and software installed in your computer, the optical drive plays, copies, and creates CDs, DVDs, or BDs.

Identifying the installed optical drive

Select Start > Computer.

▲

You will see a list of all the devices installed on your computer, including your optical drive. You may have one of the following types of drives:

DVD-ROM Drive

●

DVD±R SuperMulti DL LightScribe Drive

●

NOTE: Both drives listed above may not be supported by your computer.

Using optical discs (CDs, DVDs, and BDs)

An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.

Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD) drive, it can also read BDs.

NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are

not necessarily all of the supported optical drives.

Some optical drives can also write to optical discs, as described in the following table.

Optical drive type Write to CD-RWWrite to

DVD±RW/ R

DVD-ROM Drive No No No No No

DVD±R SuperMulti DL LightScribe Drive*

*Double-layer discs can store more data than single-layer discs. However, double-layer discs burned with this drive may not be compatible with many single-layer DVD drivers and players.

†

LightScribe discs must be purchased separately. LightScribe creates a grayscale image similar to black-and-white

photography.

†

Yes Yes Yes Yes No

Write to DVD±R DL Write label to

CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or

video playback functionality, do not initiate Standby or Hibernation while reading a CD, DVD, or BD, or writing to a CD or DVD.

Selecting the right disc (CDs, DVDs, and BDs)

Write to BD R/RE LightScribe CD or DVD ±RW/R

An optical drive supports optical discs (CDs and DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but have a much higher storage capacity.

Optical drive (select models only) 47

NOTE: The optical drive on your computer may not support all the types of optical discs discussed in

this section.

CD-R discs

Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone. Typical uses include the following:

●

After data is recorded, it cannot be erased or written over.

CD-RW discs

Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently. Typical uses include the following:

●

Distributing large presentations

Sharing scanned and digital photos, video clips, and written data

Making your own music CDs

Keeping permanent archives of computer files and scanned home records

Offloading files from your hard drive to free up disk space

Developing and maintaining large documents and project files

Transporting work files

●

Making weekly backups of hard drive files

●

Updating photos, video, audio, and data continuously

●

DVD±R discs

Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it cannot be erased or written over.

DVD±RW discs

Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed.

LightScribe DVD+R discs

Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer label to the outside of the disc.

Blu-ray Discs (BDs)

BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the storage capacity of a single-layer DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the storage capacity of a dual-layer DVD at 8.5 GB.

48 Chapter 4 Multimedia

Typical uses include the following:

Storage of large amounts of data

●

High-definition video playback and storage

●

Video games

●

NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection,

compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed.

Playing a CD, DVD, or BD

1. Turn on the computer.

2. Press the release button (1) on the drive bezel to release the disc tray.

3. Pull out the tray (2).

4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up

over the tray spindle.

NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

6. Close the disc tray.

If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

NOTE: For best results, be sure that your AC adapter is plugged into an external power source while

playing a BD.

Configuring AutoPlay

1. Select Start > My Computer.

2. Right-click the device (such as CD-ROM drive), and then click Properties.

Optical drive (select models only) 49

3. Click the AutoPlay tab, and then select one of the available actions.

4. Click OK.

NOTE: For more information about AutoPlay, select Start > Help and Support.

Changing DVD region settings

Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally.

You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.

CAUTION: The region settings on your DVD drive can be changed only 5 times.

The region setting you select the fifth time becomes the permanent region setting on the DVD drive.

The number of region changes remaining is displayed on the DVD Region tab.

To change settings through the operating system:

1. Select Start > My Computer.

2. Right-click in the window and select Properties > Hardware tab > Device Manager.

3. Click the plus sign (+) next to DVD/CD-ROM drives, right-click the DVD drive for which you want

to change region settings, and then click Properties.

4. Make the desired changes on the DVD Region tab.

5. Click OK.

Observing the copyright warning

It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

NOTE: For details about using software included with the computer, refer to the software

manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer's Web site.

Copying a CD or DVD

1. Select Start > All Programs > Roxio > Creator Business.

NOTE: If this is the first time you have used Roxio, you must accept the program license

agreement before you can complete this process.

2. In the right pane, click Copy Disc.

3. Insert the disc you want to copy into the optical drive.

4. Click Copy Disc at the bottom right of the screen.

50 Chapter 4 Multimedia

Creator Business reads the source disc and copies the data to a temporary folder on your hard drive.

5. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.

After the information is copied, the disc you created is ejected automatically.

Creating (burning) a CD or DVD

CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,

to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

If your optical drive is a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player to burn data and audio files, including MP3 and WAV music files.

Observe the following guidelines when burning a CD or DVD:

Before burning a disc, save and close any open files and close all programs.

●

A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it

●

cannot be changed.

Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.

●

A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings

●

before you burn them to a CD or DVD that cannot be changed.

DVD players used in home systems usually do not support all DVD formats. Refer to the user guide

●

that came with your DVD player for a list of supported formats.

An MP3 file uses less space than other music file formats, and the process for creating an MP3

●

disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players or on computers with MP3 software installed.

To burn a CD or DVD, follow these steps:

1. Download or copy the source files into a folder on your hard drive.

2. Insert a blank disc into the optical drive.

3. Select Start > All Programs and the name of the software you want to use.

4. Select the kind of disc you want to create—data, audio, or video.

5. Right-click Start, click Explore, and then navigate to the folder where the source files are stored.

6. Open the folder, and then drag the files to the drive that contains the blank disc.

7. Initiate the burning process as directed by the program you have selected.

For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer's Web site.

Removing an optical disc (CD, DVD, or BD)

1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the

tray (2) until it stops.

Optical drive (select models only) 51

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

3. Close the disc tray and place the disc in a protective case.

Troubleshooting

The following sections describe several common issues and resolutions.

The optical disc tray does not open for removal of a CD, DVD, or BD

1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it

stops.

52 Chapter 4 Multimedia

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4. Close the disc tray and place the disc in a protective case.

The computer does not detect the optical drive

If Windows does not detect an attached device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1. Remove any discs from the optical drive.

2. Select Start > My Computer.

3. In the Device Manager window, click the plus sign (+) next to Discs Drives or DVD/CD-ROM

drives, unless a minus sign (-) is already showing. Look for an optical drive listing.

4. Right-click the optical device listing to perform the following tasks:

Update the driver.

●

Uninstall the device.

●

Scan for hardware changes. Windows scans your system for installed hardware and installs

●

any required default drivers.

Click Properties to see if the device is working properly.

●

Click Troubleshoot to fix problems.

◦

Click the Driver tab to update, disable, or uninstall drivers for this device.

◦

Optical drive (select models only) 53

Preventing playback disruptions

To reduce the possibility of playback disruption:

Save your work and close all open programs before playing a CD, DVD, or BD.

●

Do not connect or disconnect hardware while playing a disc.

●

Do not initiate Hibernation or Standby while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

Playback may resume.

●

– or –

The playback window in the multimedia program may close. To return to playing the CD, DVD, or

●

BD, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

A disc does not play

Save your work and close all open programs before playing a CD, DVD, or BD.

●

Log off the Internet before playing a CD, DVD, or BD.

●

Be sure that you insert the disc properly.

●

Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.

●

Wipe from the center of the disc to the outer edge.

Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit

●

available at many electronics stores.

Disable Standby before playing the disc.

●

Playback may resume.

◦

– or –

The playback window in the multimedia program may close. To return to playing the disc, click

◦

the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

Increase system resources:

●

Turn off external devices such as printers and scanners. Disconnecting these devices frees up valuable system resources and results in better playback performance.

Change desktop color properties. Because the human eye cannot easily tell the difference between colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system color properties to 16-bit color, as follows:

1. Right-click anywhere on the desktop except on an icon, and then select Properties > Settings.

2. Set Color quality to Medium (16 bit).

54 Chapter 4 Multimedia

A disc does not play automatically

1. Click Start > My Computer.

2. Right-click the device (such as CD-ROM drive), and then click Properties.

3. Click the AutoPlay tab, and then select one of the available actions.

4. Click OK.

A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.

A movie stops, skips, or plays erratically

Clean the disc.

●

Conserve system resources by trying the following suggestions:

●

Log off the Internet.

◦

Change the color properties of the desktop:

◦

1. Right-click on a blank area of the computer desktop, and then select Properties > Settings.

2. Set Color quality to Medium (16 bit), if this setting is not already selected.

Disconnect external devices, such as a printer, scanner, camera, or handheld device.

◦

A movie is not visible on an external display

1. If both the computer display and an external display are turned on, press fn+f4 one or more times

to switch between the two displays.

2. Configure the monitor settings to make the external display primary:

a. Right-click on a blank area of the computer desktop, and then select Properties >

Settings.

b. Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as

the secondary display.

To get information about a multimedia question not covered in this guide, select Start > Help and

Support.

The process of burning a disc does not begin, or it stops before completion

Be sure that all other programs are closed.

●

Turn off Standby mode and Hibernation.

●

Be sure that you are using the right kind of disc for your drive. See your user guides for more

●

information about disc types.

Be sure that the disc is inserted properly.

●

Select a slower write speed and try again.

●

Optical drive (select models only) 55

If you are copying a disc, save the information on the source disc to your hard drive before trying

●

to burn the contents to a new disc, and then burn from your hard drive.

Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device

●

Manager.

A device driver must be reinstalled

Obtaining the latest HP device drivers

Follow either of the following procedures to obtain HP device drivers.

To use the HP Update Utility:

1. Select Start > All Programs > HP > HP Update.

2. On the HP Welcome screen, click Settings, and then select a time when the utility should check

for software updates on the Web.

3. Click Next to immediately check for HP software updates.

To use the HP Web site to obtain HP device drivers:

1. Open your Internet browser, go to

region.

2. Click the option for software and driver downloads, and then type your computer model number in

the product box.

3. Press enter, and then follow the on-screen instructions.

Obtaining Microsoft device drivers

You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature can be set to automatically check for and install updates for your hardware drivers, as well as for the Windows operating system and other Microsoft products.

To use Microsoft Update:

1. Open your Internet browser, go to

2. Click Microsoft Update to get the latest updates for your computer operating system, programs,

and hardware.

3. Follow the on-screen instructions to install Microsoft Update.

4. Click Change settings, and then select a time for Microsoft Update to check for updates to the

Windows operating system and other Microsoft products.

5. If prompted to do so, restart your computer.

http://www.hp.com/support, and then select your country or

http://www.microsoft.com, and click Security & Updates.

56 Chapter 4 Multimedia

Webcam

NOTE: This section describes features that are common to most models. Some features may not be

available on your computer.

Your computer includes an integrated webcam, located at the top of the display. With the preinstalled software, you can use the webcam to take a photo, record a video, or make an audio recording. You can preview the photo, video recording, or audio recording, and save it on your computer hard drive.

To access the webcam and HP Webcam software, select Start > All Programs > HP >HP Webcam.

The webcam software enables you to experiment with the following features:

Video—Record and play back webcam video.

●

Audio—Record and play back audio.

●

Streaming video—Use with instant message software solutions that support UVC (Universal Video

●

Class) cameras.

Snapshots—Take still photos.

●

Webcam tips

For optimum performance, observe the following guidelines while using the webcam:

Be sure that you have the latest version of an instant message program before starting a video

●

conversation.

The webcam may not work properly across some network firewalls.

●

NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN

or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and settings of other intrusion detection systems. For additional information, contact your network administrator or IT department.

Whenever possible, place bright light sources behind the webcam and out of the picture area.

●

NOTE: For details about using your webcam, click the Help menu in the webcam software Help.

Adjusting webcam properties

You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated webcam, usually from a configuration, settings, or properties menu:

Brightness—Controls the amount of light that is incorporated into the image. A higher brightness

●

setting creates a brighter image; a lower brightness setting creates a darker image.

Contrast—Controls the difference between lighter and darker areas on the image. A higher

●

contrast setting intensifies the image; a lower contrast setting maintains more of the original information’s dynamic range, but leads to a flatter image.

Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red,

●

green, or blue). Hue is distinct from saturation, which measures the intensity of the hue.

Saturation—Controls the strength of color in the final image. A higher saturation setting creates a

●

bolder image; a lower saturation setting creates a more subtle image.

Webcam 57

Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a

●

more defined image; a lower sharpness setting creates a softer image.

Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting

●

the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker.

For information about using the webcam, select Start > Help and Support.

58 Chapter 4 Multimedia

5 Power management

Setting power options

Using power-saving states

The computer has two power-saving states enabled at the factory: Standby and Hibernation.

When Standby is initiated, the power lights blink and the screen clears. Your work is saved to memory. Exiting Standby is faster than exiting Hibernation. If the computer is in Standby for an extended period or if the battery reaches a critical battery level while in Standby, the computer initiates Hibernation.

When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off.

CAUTION: To prevent possible audio and video degradation, loss of audio or video playback

functionality, or loss of information, do not initiate Standby or Hibernation while reading from or writing to a disc or an external media card.

NOTE: You cannot initiate any type of networking connection or perform any computer functions while

the computer is in Standby or in Hibernation.

NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Standby or

Hibernation, and the display will be turned off.

Initiating and exiting Standby

The system is set at the factory to initiate Standby after 10 minutes of inactivity when running on battery power and 25 minutes of inactivity when running on external power.

Power settings and timeouts can be changed using Power Options in Windows® Control Panel.

With the computer on, you can initiate Standby in any of the following ways:

Press f5.

●

Click Start > Turn Off Computer > Stand By.

●

If Stand by is not displayed, follow these steps:

a. Click the down arrow.

b. Select Stand by from the list.

c. Click OK.

Setting power options 59

To exit Standby:

Briefly press the power button.

▲

When the computer exits Standby, the power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required when the computer exits Standby, you must enter

your Windows password before your work will return to the screen.

Initiating and exiting Hibernation

The system is set at the factory to initiate Hibernation after 30 minutes of inactivity when running on battery power or when the battery reaches a critical battery level.

NOTE: The system will not initiate Hibernation when running on external power.

Power settings and timeouts can be changed using Power Options in Windows Control Panel.

To initiate Hibernation:

1. Select Start > Turn Off Computer.

2. Hold down the shift key and select Hibernate.

If Hibernate is not displayed, follow these steps:

a. Click the down arrow.

b. Select Hibernate from the list.

c. Click OK.

To exit Hibernation:

Briefly press the power button.

▲

The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required when the computer exits Hibernation, you must enter

your Windows password before your work will return to the screen.

Using the Power Meter

The Power Meter is located in the notification area, at the far right of the taskbar. The Power Meter allows you to quickly access power settings and view the remaining battery charge.

To access Power Options, right-click the Power Meter icon and select Adjust Power

●

Properties.

To display the percentage of remaining battery charge, double-click the Power Meter icon.

●

Different battery meter icons indicate whether the computer is running on battery or external power.

To remove the Power Meter icon from the notification area, follow these steps:

1. Right-click the Power Meter icon in the notification area, and then click Adjust Power

Properties.

2. Click the Advanced tab.

60 Chapter 5 Power management

3. Clear the Always show icon on the taskbar check box.

4. Click Apply, and then click OK.

To show the Power Meter icon in the notification area, follow these steps:

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Click the Advanced tab.

3. Select the Always show icon on the taskbar check box.

4. Click Apply, and then click OK.

NOTE: If you cannot see an icon you have placed in the notification area, click the Show Hidden

Icons icon (< or <<) in the notification area.

Using power schemes

A power scheme is a collection of system settings that manages how the computer uses power. Power schemes can help you conserve power and maximize computer performance.

The following power schemes are available:

Portable/Laptop (recommended)

●

Home/Office Desk

●

Presentation

●

Always On

●

Minimal Power Management

●

Max Battery

●

You can change the settings of these power plans through Power Options.

Viewing the current scheme

Click the Power Meter icon in the notification area, at the far right of the taskbar.

▲

– or –

Select Start > Control Panel > Performance and Maintenance > Power Options.

Selecting a different power scheme

Click the Power Meter icon in the notification area, at the far right of the taskbar, and then select

▲

a power scheme from the list.

– or –

a. Select Start > Control Panel > Performance and Maintenance > Power Options.

b. Select a power scheme from the Power schemes list.

c. Click OK.

Setting power options 61

Customizing power schemes

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Select a power scheme from the Power schemes list.

3. Modify the Plugged in and Running on batteries settings as needed.

4. Click OK.

Setting password protection upon exiting Standby

To set the computer to prompt for a password when the computer exits Standby, follow these steps:

1. Right-click the Power Meter icon in the notification area, and then click Adjust Power

Properties.

2. Click the Advanced tab.

3. Select the Prompt for password when computer resumes from standby check box.

4. Click Apply.

Using external AC power

External AC power is supplied through one of the following devices:

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,

a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

Approved AC adapter

●

Optional docking device or optional expansion product

●

Connect the computer to external AC power under any of the following conditions:

WARNING! Do not charge the computer battery while you are onboard aircraft.

When you are charging or calibrating a battery

●

When you are installing or modifying system software

●

When you are writing information to a CD or DVD

●

When you connect the computer to external AC power, the following events occur:

The battery begins to charge.

●

If the computer is turned on, the battery meter icon in the notification area changes appearance.

●

When you disconnect external AC power, the following events occur:

The computer switches to battery power.

●

The display brightness is automatically decreased to save battery life. To increase display

●

brightness, press the f4 key or reconnect the AC adapter.

62 Chapter 5 Power management

Connecting the AC adapter

WARNING! To reduce the risk of electric shock or damage to the equipment:

Plug the power cord into an AC outlet that is easily accessible at all times.

Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).

If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

To connect the computer to external AC power, follow these steps:

1. Plug the AC adapter into the power connector (1) on the computer.

2. Plug the power cord into the AC adapter (2).

3. Plug the other end of the power cord into an AC outlet (3).

Using battery power

When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power.

If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.

NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To

increase display brightness, use the f3 key or reconnect the AC adapter.

You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. However, a battery in the computer slowly discharges when the computer is off and unplugged from external power.

Using battery power 63

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP.

Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Displaying the remaining battery charge

Double-click the Power Meter icon in the notification area, at the far right of the taskbar.

▲

– or –

Select Start > Control Panel > Performance and Maintenance > Power Options > Power Meter tab.

Most charge indicators report battery status as both a percentage and as the number of minutes of charge remaining:

The percentage indicates the approximate amount of charge remaining in the battery.

●

The time indicates the approximate running time remaining on the battery if the battery continues

●

to provide power at the current level. For example, the time remaining will decrease when a DVD is playing and will increase when a DVD stops playing.

When a battery is charging, a lightning bolt icon may be superimposed over the battery icon on the Power Meter screen.

Inserting or removing the battery

CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent

loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery.

To insert the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

64 Chapter 5 Power management

2. Insert the battery into the battery bay (1) and push in until it is seated.

The battery release latches (2) automatically lock the battery into place.

To remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latches (1) to release the battery.

3. Remove the battery (2) from the computer.

Using battery power 65

Charging a battery

WARNING! Do not charge the computer battery while you are onboard aircraft.

The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device.

The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.

To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations:

If you are charging a new battery, charge it fully before turning on the computer.

●

Charge the battery until the battery light turns off.

●

NOTE: If the computer is on while the battery is charging, the battery meter in the notification

area may show 100 percent charge before the battery is fully charged.

Allow the battery to discharge below 5 percent of a full charge through normal use before charging

●

it.

If the battery has been unused for one month or more, calibrate the battery instead of simply

●

charging it.

The battery light displays charge status:

On: The battery is charging.

●

Blinking: The battery has reached a low battery level or critical battery level and is not charging.

●

Off: The battery is fully charged, in use, or not installed.

●

Maximizing battery discharge time

Battery discharge time varies, depending on the features you use while on battery power. Maximum discharge time gradually shortens as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

Lower the brightness on the display.

●

Remove the battery from the computer when it is not being used or charged.

●

Store the battery in a cool, dry location.

●

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights.

66 Chapter 5 Power management

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks.

If a low battery level is not resolved, the computer enters a critical battery level, and the battery light blinks rapidly.

The computer takes the following actions for a critical battery level:

If Hibernation is enabled and the computer is on or in Standby, the computer initiates Hibernation.

●

If Hibernation is disabled and the computer is on or in Standby, the computer remains briefly in

●

Standby, and then shuts down and loses any unsaved information.

Resolving a low battery level

CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level

and has initiated Hibernation, do not restore power until the power lights turn off.

Resolving a low battery level when external power is available

Connect one of the following devices:

▲

AC adapter

●

Optional expansion product or docking device

●

Optional power adapter

●

Resolving a low battery level when a charged battery is available

1. Turn off the computer or initiate Hibernation.

2. Remove the discharged battery, and then insert a charged battery.

3. Turn on the computer.

Resolving a low battery level when no power source is available

Initiate Hibernation.

▲

– or –

Save your work and shut down the computer.

Resolving a low battery level when the computer cannot exit Hibernation

When the computer lacks sufficient power to exit Hibernation, follow these steps:

1. Insert a charged battery or plug the computer into external power.

2. Exit Hibernation by briefly pressing the power button.

Using battery power 67

Calibrating a battery

Calibrate a battery under the following conditions:

When battery charge displays seem inaccurate

●

When you observe a significant change in battery run time

●

Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery.

Step 1: Fully charge the battery

WARNING! Do not charge the computer battery while you are onboard aircraft.

NOTE: The battery charges whether the computer is off or in use, but it charges faster when the

computer is off.

To fully charge the battery:

1. Insert the battery into the computer.

2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or

optional docking device, and then plug the adapter or device into external power.

The battery light on the computer turns on.

3. Leave the computer plugged into external power until the battery is fully charged.

The battery light on the computer turns off.

Step 2: Disable Hibernation and Standby

1. Right-click the Power Meter icon in the notification area, at the far right of the taskbar, and then

click Adjust Power Properties.

– or –

Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Record the 4 settings listed in the Running on batteries and Plugged in columns so that you can

reset them after the calibration.

3. Set the 4 options to Never.

4. Click OK.

68 Chapter 5 Power management

Step 3: Discharge the battery

The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it.

If you plan to leave the computer unattended during the discharge, save your information before

●

beginning the discharge procedure.

If you use the computer occasionally during the discharge procedure and have set energy-saving

●

timeouts, expect the following performance from the system during the discharge process:

The monitor will not turn off automatically.

◦

Hard drive speed will not decrease automatically when the computer is idle.

◦

System-initiated Hibernation will not occur.

◦

To discharge a battery:

1. Unplug the computer from its external power source, but do not turn off the computer.

2. Run the computer on battery power until the battery is discharged. The battery light begins to blink

when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.

Step 4: Fully recharge the battery

To recharge the battery:

1. Plug the computer into external power and maintain external power until the battery is fully

recharged. When the battery is recharged, the battery light on the computer turns off.

You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned

off.

Step 5: Reenable Hibernation and Standby

CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and

information loss if the computer reaches a critical battery level.

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Reenter the settings that you recorded for the items in the Plugged in column and the Running

on batteries column.

3. Click OK.

Conserving battery power

Select low power-use settings through Power Options in Windows Control Panel.

●

Turn off wireless and local area network (LAN) connections and exit modem applications when you

●

are not using them.

Disconnect external devices that are not plugged into an external power source, when you are not

●

using them.

Using battery power 69

Stop, disable, or remove any external media cards that you are not using.

●

Use the f2 and f3 keys to adjust screen brightness as needed.

●

If you leave your work, initiate Standby or Hibernation, or shut down the computer.

●

Storing a battery

CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods

of time.

If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately.

To prolong the charge of a stored battery, place it in a cool, dry place.

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,

recharge the battery before returning it to storage.

Calibrate a battery before using it if it has been stored for one month or more.

Disposing of a used battery

WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short

external contacts; do not dispose of in fire or water.

Refer to the Regulatory, Safety and Environmental Notices for battery disposal information.

Replacing the battery

Computer battery life varies, depending on the power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing

a new battery when the storage capacity indicator turns green-yellow.

70 Chapter 5 Power management

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms:

The computer will not turn on when connected to the AC adapter.

●

The display does not turn on when the computer is connected to the AC adapter.

●

The power light is off when the computer is connected to the AC adapter.

●

To test the AC adapter:

1. Remove the battery from the computer.

2. Connect the AC adapter.

3. Turn on the computer.

If the power light turns on, the AC adapter is functioning properly.

●

If the power light remains off, the AC adapter is not functioning and should be replaced.

●

Contact technical support for information on obtaining a replacement AC power adapter by selecting Start > Help and Support.

Shutting down the computer

CAUTION: Unsaved information will be lost when the computer is shut down.

The Shut Down command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a USB port

●

When the computer will be unused and disconnected from external power for an extended period

●

To shut down the computer, follow these steps:

NOTE: If the computer is in Standby or in Hibernation, you must first exit Standby or Hibernation before

shutdown is possible.

1. Save your work and close all open programs.

2. Select Start > Turn Off Computer > Turn Off.

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:

Press ctrl+alt+delete. Then, select Shut Down > Turn Off.

●

Press and hold the power button for at least 5 seconds.

●

Disconnect the computer from external power and remove the battery.

●

Testing an AC adapter 71

6 Drives

Identifying installed drives

To view the drives installed on the computer, select Start > My Computer.

On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter.

Handling drives

Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.

72 Chapter 6 Drives

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,

observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Standby and allow the screen to clear, or properly disconnect the external hard drive.

Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

Do not touch the connector pins on a removable drive or on the computer.

Handle a drive carefully; do not drop a drive or place items on it.

Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off, in Standby, or in Hibernation, turn the computer on and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

Do not type on the keyboard or move the computer while an optional optical drive is writing to a disc. The write process is sensitive to vibration.

When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media.

Avoid exposing a drive to temperature or humidity extremes.

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as conveyor belts, use X-rays instead of magnetism and will not damage a drive.

Handling drives 73

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

To run Disk Defragmenter:

1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.

2. Under Volume, click the listing for the hard drive, usually listed as (C:), and then click

Defragment.

For additional information, access the Disk Defragmenter online Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

To run Disk Cleanup:

1. Select Start > All Programs > Accessories> System Tools > Disk Cleanup.

2. Follow the on-screen instructions.

74 Chapter 6 Drives

Using external drives

Removable external drives expand your options for storing and accessing information. A USB device can be added by connecting the device to a USB port on the computer or on an optional docking device (select models only).

USB drives include the following types:

1.44-megabyte diskette drive

●

Hard drive module (a hard drive with an adapter attached)

●

DVD-ROM Drive

●

DVD+/-RW SuperMulti Double-Layer LightScribe Drive

●

Blu-ray ROM DVD+/-RW SuperMulti Double-Layer LightScribe Drive

●

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to

use, refer to the manufacturer's instructions.

To connect an external device to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be

sure that the device is turned off and the AC power cord is unplugged.

1. Connect the device to the computer.

2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.

3. Turn on the device.

To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord.

Using external drives 75

Replacing the hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Standby, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then, shut down the computer through the operating system.

To remove a hard drive:

1. Save your work.

2. Shut down the computer and close the display.

3. Disconnect all external hardware devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the hard drive bay toward you.

6. Remove the battery from the computer.

7. Loosen the bottom door screws (1).

8. Slide the bottom door forward (2), and then lift it away from the computer (3).

NOTE: Refer to the illustration that most closely matches your computer.

9. Remove the 2 screws securing the rear of the drive (1).

76 Chapter 6 Drives

10. Loosen the hard drive screw (2).

11. Pull the hard drive tab (3) to the left to disconnect the hard drive.

12. Lift the hard drive (4) out of the hard drive bay.

To install a hard drive:

1. Insert the hard drive into the hard drive bay (1).

2. Pull the hard drive tab (2) to the right to connect the hard drive.

3. Tighten the hard drive screw (3).

Replacing the hard drive 77

4. Replace and secure the 2 screws at the rear of the drive.

5. Replace the bottom door (1) sliding it securely into place (2).

78 Chapter 6 Drives

6. Tighten the bottom door screws (3).

NOTE: Refer to the illustration that most closely matches your computer.

Replacing the hard drive 79

7 External devices

Using a USB device

Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.

Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

Your computer model has 4 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. A USB hub provides additional USB ports that can be used with the computer.

Connecting a USB device

CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.

To connect a USB device to the computer, connect the USB cable for the device to the USB

▲

port.

You will hear a sound when the device has been detected.

NOTE: The first time you connect a USB device, a message is displayed in the notification area to let

you know the device is recognized by the computer.

Stopping and removing a USB device

CAUTION: To prevent loss of information or an unresponsive system, stop a USB device before

removing it.

80 Chapter 7 External devices

CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.

To stop and remove a USB device:

1. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the

taskbar.

NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon (< or

<<) in the notification area.

2. Click the name of the device in the list.

NOTE: If the USB device is not listed, you do not have to stop the device before you remove it.

3. Click Stop, and then click OK.

4. Remove the device.

Using USB legacy support

USB legacy support (enabled by default) permits the following actions:

Using a USB keyboard, mouse, or hub connected to a USB port on the computer during startup or

●

in an MS-DOS-based program or utility

Starting or restarting from an optional external MultiBay or an optional USB bootable device

●

USB legacy support is enabled at the factory. To disable or enable USB legacy support:

1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the

“F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select System Configuration > Device configurations, and then press enter.

3. Use the arrow keys to enable or disable USB legacy support, and then press f10.

4. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save

changes and exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

Using a USB device 81

Using external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer.

USB drives include the following types:

1.44-megabyte diskette drive

●

Hard drive module (a hard drive with an adapter attached)

●

DVD-ROM Drive

●

DVD+/-RW SuperMulti DL LightScribe Drive

●

Blu-ray ROM DVD+/-RW SuperMulti DL LightScribe Drive

●

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to

use, refer to the manufacturer's instructions.

To connect an external device to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be

sure that the device is turned off and the AC power cord is unplugged.

1. Connect the device to the computer.

2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.

3. Turn on the device.

82 Chapter 7 External devices

8 External media cards

Using Media Card Reader cards

Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs, as well as with other computers.

The Digital Media Slot supports the following digital card formats:

MultiMediaCard (MMC)

●

MultiMedia Card 4.2

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital High Speed (SDHS) Memory Card

●

Inserting a digital card

CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into

the SD Card Reader.

CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card.

1. Hold the digital card label-side up, with the connectors facing the computer.

2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated.

You will hear a sound when the device has been detected, and a menu of available options may be displayed.

Using Media Card Reader cards 83

Removing a digital card

CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely

remove the digital card.

Save your information and close all programs associated with the digital card.

NOTE: To stop a data transfer, click Cancel in the operating system Copying window.

To remove a digital card:

To eject the digital card, press in on the card (1), and then remove it from the slot (2).

▲

84 Chapter 8 External media cards

Using ExpressCards (select models only)

An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.

Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA).

Configuring an ExpressCard

Install only the software required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers:

Install only the device drivers for your operating system.

●

Do not install other software, such as card services, socket services, or enablers, supplied by the

●

ExpressCard manufacturer.

Inserting an ExpressCard

CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card

into an ExpressCard slot.

CAUTION: To prevent damage to the connectors:

Use minimal force when inserting an ExpressCard.

Do not move or transport the computer when an ExpressCard is in use.

The ExpressCard slot may contain a protective insert. To remove the insert:

1. Press in on the insert (1) to unlock it.

2. Pull the insert out of the slot (2).

To insert an ExpressCard:

1. Hold the card label-side up, with the connectors facing the computer.

Using ExpressCards (select models only) 85

2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated.

You will hear a sound when the device has been detected, and a menu of options may be displayed.

NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area

to let you know the device is recognized by the computer.

NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an

ExpressCard when it is not in use.

Stopping and removing an ExpressCard

CAUTION: To prevent loss of data or an unresponsive system, stop an ExpressCard before removing

it.

1. Save your information and close all programs associated with the ExpressCard.

NOTE: To stop a data transfer, click Cancel in the operating system Copying window.

2. Stop the ExpressCard:

a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the

taskbar.

NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon

(< or <<) in the notification area.

b. Click the name of the ExpressCard in the list.

c. Click Stop, and then click OK.

NOTE: If the ExpressCard is not listed, you do not have to stop the card before you remove

it.

3. Release and remove the ExpressCard:

a. Gently press in on the ExpressCard (1) to unlock it.

b. Pull the ExpressCard out of the slot (2).

86 Chapter 8 External media cards

Using ExpressCards (select models only) 87

9 Memory modules

The computer has one memory module compartment, which is located on the bottom of the computer.

The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.

All memory modules installed in the computer must be the same type. When upgrading memory capacity, verify that the upgrade modules are the same type as those already installed in the computer.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord

and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any

procedure, touch a grounded metal object to be sure that you are discharged of static electricity.

88 Chapter 9 Memory modules

HP Compaq 620 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Identifying hardware

Top components

TouchPad

Lights

Buttons, switch, and speaker

Keys

Front components

Right-side components

Left-side components

Bottom components

Multimedia components

Wireless antennas (select models only)

Additional hardware components

Identifying the labels

Using wireless devices (select models only)

Identifying wireless and network icons

Using the wireless controls

Using the wireless key

Using operating system controls

Using a WLAN

Setting up a WLAN

Protecting your WLAN

Connecting to a WLAN

Roaming to another network

Using Bluetooth wireless devices (select models only)

Bluetooth and Internet Connection Sharing (ICS)

Troubleshooting wireless connection problems

Cannot create a WLAN connection

Cannot connect to a preferred network

Network icon is not displayed

Current network security codes are unavailable

WLAN connection is very weak

Cannot connect to the wireless router

Using the modem (select models only)

Connecting a modem cable (purchased separately)

Connecting a country-specific modem cable adapter (purchased separately)

Selecting a location setting

Viewing the current location selection

Adding new locations when traveling

Solving travel connection problems

Using preinstalled communication software

Connecting to a local area network (LAN)

3 Pointing devices and keyboard

Using pointing devices

Setting pointing device preferences

Using the TouchPad

Connecting an external mouse

Using the keyboard

Using hotkeys

Displaying system information

Opening Help and Support

Decreasing screen brightness

Increasing screen brightness

Switching the screen image

Initiating Standby (fn+f5)

Initiating QuickLock (fn+f6) (select models)

Launching Web browser (fn+f7) (select models)

Launching printer (fn+f8) (select models)

Muting speaker sound (fn+f7) (select models)

Decreasing speaker sound (fn+f8) (select models)

Increasing speaker sound (fn+f9) (select models)

Playing the previous track or section of an audio CD or a DVD (fn+f10) (select models)

Playing, pausing, or resuming an audio CD or a DVD (fn+f11) (select models)

Playing the next track or section of an audio CD or a DVD (fn+f12) (select models)

Using the embedded numeric keypad

Enabling and disabling the embedded numeric keypad

Switching key functions on the embedded numeric keypad

Using an optional external numeric keypad

Multimedia features

Identifying your multimedia components

Adjusting the volume

Multimedia software

Opening preinstalled multimedia software

Using multimedia software

Installing multimedia software from a disc

Audio