This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
AMD Athlon, AMD ATI Radeon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are trademarks of
Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2009
Document Part Number: 533504-001
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
(MMC), MultiMediaCard 4.2 (MMC Plus,
including MMC Plus HC), Secure Digital (SD)
Memory Card, Secure Digital High Capacity
(SDHC) Memory Card, and Secure Digital High
Speed (SDHS) Memory Card
x
xx
(Continued)
1–4Maintenance and Service Guide
Product description
Compaq 615
CategoryDescription
PortsAudio-in (mono microphone)xx
Audio-out (stereo headphone)x
Multi-pin AC powerxx
RJ-45 (Ethernet, includes link and
activity lights)
Keyboard
TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled as default
■ Windows Vista® Home Basic (32 bit,
English and Japanese only)
■ Windows Vista Business (32 bit, English
and Japanese only)
■ Windows Vista Business (32 bit,
Japanese only)
Preinstalled with MS Office:
Notebook PC
xx
xx
xx
Compaq 610
Notebook PC
x
■ Windows Vista ® Basic (32 bit) with
Office 2007 Ready
■ Windows Vista Home Basic (32 bit) with
Office 2007 Ready without Powerpoint
(Japanese only)
■ Windows Vista Home Basic (32 bit) with
Office 2007 Personal with Powerpoint
(Japanese only)
■ Windows Vista Home Basic (32 bit) with
Office 2007 Professional (Japanese only)
■ Windows Vista Business (32 bit) with
Office 2007 Ready
■ Windows Vista Business (32 bit) with
Office 2007 Personal without Powerpoint
(Japanese only)
■ Windows Vista Business (32 bit) with
Office 2007 Personal with Powerpoint
(Japanese only)
■ Windows Vista Business (32 bit) with
Office 2007 Professional (Japanese only)
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with
Office 2007 Ready
xx
x
x
x
xx
x
x
x
xx
(Continued)
Maintenance and Service Guide1–5
Product description
CategoryDescription
Operating system
(continued)
Preinstalled with MS Office
(continued):
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with Office 2007
Personal (Japanese only)
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with Office 2007
Personal with Powerpoint (Japanese only)
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with Office 2007
Professional (Japanese only)
■ Windows Vista Home Premium (32 bit) with
Office 2007 Ready
Preinstalled:
■ FreeDOS
■ SUSE Linuxxx
Restore Media:
■ Windows Vista Basic (32 bit)
■ Windows Vista Business (32 bit)xx
Compaq 615
Notebook PC
xx
xx
xx
Compaq 610
Notebook PC
x
x
x
■ Windows Vista Business (64 bit)xx
■ Windows Vista Premiumxx
■ Windows XP Proxx
■ DRDVD Windows Vistaxx
■ DRDVD Windows XP Proxx
■ Red Flag Linuxxx
■ SRDVD SuSE Linuxx
■ Office Ready DVDxx
Certified:
■ Microsoft® WHQL
■ SuSE Linuxx
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory modules
Optical drive
WLAN module
xx
xx
1–6Maintenance and Service Guide
Top components
Display components
2
External component identification
ItemComponentDescription
(1)Wireless antennas (select
models only)
(2)Webcam light (select models only)On: The webcam is in use.
(3)Webcam (select models only)Records video and captures still photographs.
On select computer models, at least 2 antennas send and receive signals
from one or more wireless devices.
The antennas are not visible from the outside of the computer.
✎
For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the
Safety and Environmental Notices
These notices are located in Help and Support.
that applies to your country or region.
Regulatory,
(Continued)
2–1
External component identification
ItemComponentDescription
(4)SpeakerProduces sound.
(5)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
(6)Internal microphoneRecords sound.
(7)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
headphones, ear buds, a headset, or television audio.
When a device is connected to the headphone jack, the computer
✎
speakers are disabled.
microphone, or monaural microphone.
2–2Maintenance and Service Guide
Buttons, switch, and speaker
External component identification
ItemComponentDescription
(1)Internal display switchTurns off the display if the panel lid is closed while the power is on.
(2)Wireless buttonTurns the wireless feature on or off but does not establish a
wireless connection.
You must set up or access a wireless network to establish a
✎
wireless connection.
(3)Power button■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the computer.
■ When the computer is in the Sleep state, press the button briefly to
exit Sleep.
■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start > Control Panel >
System and Maintenance > Power Options.
(4)SpeakerProduces sound.
Maintenance and Service Guide2–3
External component identification
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in combination with
the fn key.
2–4Maintenance and Service Guide
Lights
External component identification
ItemComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Wireless light■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
(3)Power light■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
Maintenance and Service Guide2–5
External component identification
Pointing devices
ItemComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
2–6Maintenance and Service Guide
Front components
ItemComponentDescription
(1)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
(2)Internal microphoneRecords sound.
(3)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
(4)SD Card ReaderSupports the following optional digital card formats:
External component identification
headphones, ear buds, a headset, or television audio.
When a device is connected to the headphone jack, the computer
✎
speakers are disabled.
microphone, or monaural microphone.
■ MultiMediaCard (MMC)
■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity (SDHC) Memory Card
■ Secure Digital High Speed (SDHS) Memory Card
Maintenance and Service Guide2–7
External component identification
Right-side components
ItemComponentDescription
(1)Optical driveReads optical discs and, on select models, also writes to optical discs.
(2)Optical drive lightBlinking: The optical drive is being accessed.
(3)Security cable slotAttaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
(3)VentEnables airflow to cool internal components.
External component identification
Connects a modem cable.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)External monitor portConnects an external VGA monitor or projector.
(5)Battery light■ Amber: A battery is charging.
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source the light stays off until the
battery reaches a low battery level.
(6)Power connectorConnects an AC adapter.
(7)RJ-45 (network) jackConnects a network cable.
(8)USB ports (3)Connect optional USB devices.
Maintenance and Service Guide2–9
External component identification
Bottom components
ItemComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latches (2)Release the battery from the battery bay.
(3)Vents (4)Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)Memory module compartmentContains the memory module slots.
(5)WLAN module compartmentContains the wireless LAN module slot.
To prevent an unresponsive system, replace the wireless module with
Ä
only a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country. If
you replace the module and then receive a warning message, remove
the module to restore computer functionality, and then contact technical
support through Help and Support.
(6)Hard drive bayHolds the hard drive.
2–10Maintenance and Service Guide
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
3
Illustrated parts catalog
ItemComponentDescription
Product nameThis is the product name affixed to the front of the computer.
1
Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
2
Part number/Product number (p/n)This number provides specific information about the product’s
3
Model descriptionThis is the alphanumeric identifier used to locate documents,
4
Warranty periodThis number describes the duration of the warranty period for
5
Maintenance and Service Guide3–1
hardware components. The part number helps a service
technician to determine what components and parts are needed.
drivers, and support for the computer.
the computer.
Illustrated parts catalog
Computer major components
3–2Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(1)15.6-in, SVA, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):
For use only on computer models equipped with an AMD processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam572529-001
■ AntiGlare display assembly for use only on computer models not equipped with
a webcam
■ BrightView display assembly for use only on computer models equipped with a webcam572530-001
572527-001
■ BrightView display assembly for use only on computer models not equipped with
a webcam
For use only on computer models equipped with an Intel processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam538423-001
■ AntiGlare display assembly for use only on computer models not equipped with
a webcam
■ BrightView display assembly for use only on computer models equipped with a webcam538424-001
■ BrightView display assembly for use only on computer models not equipped with
a webcam
See “Display assembly subcomponents” on page 3-9 for display assembly internal component spare
✎
part information.
(2)Switch cover (includes power button board and cable)538452-001
(3)Keyboard (includes keyboard cable):
■ For use in Belgium539682-A41
■ For use in Brazil539682-201
■ For use in Bulgaria539682-261
■ For use in the Czech Republic539682-221
■ For use in Denmark539682-081
■ For use in France539682-051
572528-001
538421-001
538422-001
■ For use in French Canada539682-121
■ For use in Germany539682-041
■ For use in Greece539682-DJ1
■ For use in Hungary539682-211
■ For use in Iceland539682-DD1
■ For use in Israel539682-BB1
■ For use in Italy539682-061
■ For use in Japan539682-291
■ For use in Latin America539682-161
■ For use in the Netherlands539682-B31
■ For use in Norway539682-091
(Continued)
Maintenance and Service Guide3–3
Illustrated parts catalog
ItemDescriptionSpare Part Number
(3)Keyboard (includes keyboard cable):
■ For use in Portugal539682-131
■ For use in Russia539682-251
■ For use in Saudi Arabia539682-171
■ For use in Slovakia539682-231
■ For use in Slovenia539682-BA1
■ For use in South Korea539682-AD1
■ For use in Spain539682-071
■ For use in Sweden and Finland539682-B71
■ For use in Switzerland539682-BG1
■ For use in Taiwan539682-AB1
■ For use in Thailand539682-281
■ For use in Turkey539682-141
■ For use in the United Kingdom539682-031
■ For use in the United States539682-001
(4)Speaker538453-001
(5)Top cover (includes TouchPad button board and cable and TouchPad board and cable)538447-001
Plastics Kit, includes:538450-001
(6a)ExpressCard slot bezel
(6b)Wireless module compartment cover
(6c)Hard drive cover
(6d)Memory module compartment cover
See “Plastics Kit” on page 3-12 for more Plastics Kit spare part information.
802.11a/b/g/n WLAN module for use with all computer models:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada,
the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518434-001
518434-002
(Continued)
3–6Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(18)WLAN module:
802.11a/b/g WLAN modules for use on all computer models:
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
504593-003
504593-004
802.11a/b/g WLAN modules for use only on computer models equipped with an Intel processor:
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Antigua and Barbuda,
Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile,
the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia,
Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States,
and Vietnam
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Aruba, Austria,
Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia,
Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland,
France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia,
Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro,
the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia,
Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden,
Switzerland, Turkey, the United Kingdom, and Uzbekistan
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Ecuador, Haiti, Honduras,
Pakistan, the People's Republic of China, Peru, Qatar, Uruguay, and Venezuela
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Japan407575-291
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in South Korea409280-004
451861-001
451861-002
451861-003
(Continued)
Maintenance and Service Guide3–7
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