This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
AMD Athlon, AMD ATI Radeon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are trademarks of
Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2009
Document Part Number: 533504-001
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
(MMC), MultiMediaCard 4.2 (MMC Plus,
including MMC Plus HC), Secure Digital (SD)
Memory Card, Secure Digital High Capacity
(SDHC) Memory Card, and Secure Digital High
Speed (SDHS) Memory Card
x
xx
(Continued)
1–4Maintenance and Service Guide
Product description
Compaq 615
CategoryDescription
PortsAudio-in (mono microphone)xx
Audio-out (stereo headphone)x
Multi-pin AC powerxx
RJ-45 (Ethernet, includes link and
activity lights)
Keyboard
TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled as default
■ Windows Vista® Home Basic (32 bit,
English and Japanese only)
■ Windows Vista Business (32 bit, English
and Japanese only)
■ Windows Vista Business (32 bit,
Japanese only)
Preinstalled with MS Office:
Notebook PC
xx
xx
xx
Compaq 610
Notebook PC
x
■ Windows Vista ® Basic (32 bit) with
Office 2007 Ready
■ Windows Vista Home Basic (32 bit) with
Office 2007 Ready without Powerpoint
(Japanese only)
■ Windows Vista Home Basic (32 bit) with
Office 2007 Personal with Powerpoint
(Japanese only)
■ Windows Vista Home Basic (32 bit) with
Office 2007 Professional (Japanese only)
■ Windows Vista Business (32 bit) with
Office 2007 Ready
■ Windows Vista Business (32 bit) with
Office 2007 Personal without Powerpoint
(Japanese only)
■ Windows Vista Business (32 bit) with
Office 2007 Personal with Powerpoint
(Japanese only)
■ Windows Vista Business (32 bit) with
Office 2007 Professional (Japanese only)
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with
Office 2007 Ready
xx
x
x
x
xx
x
x
x
xx
(Continued)
Maintenance and Service Guide1–5
Product description
CategoryDescription
Operating system
(continued)
Preinstalled with MS Office
(continued):
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with Office 2007
Personal (Japanese only)
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with Office 2007
Personal with Powerpoint (Japanese only)
■ Windows Vista Business (32 bit, with
Windows XP Pro images) with Office 2007
Professional (Japanese only)
■ Windows Vista Home Premium (32 bit) with
Office 2007 Ready
Preinstalled:
■ FreeDOS
■ SUSE Linuxxx
Restore Media:
■ Windows Vista Basic (32 bit)
■ Windows Vista Business (32 bit)xx
Compaq 615
Notebook PC
xx
xx
xx
Compaq 610
Notebook PC
x
x
x
■ Windows Vista Business (64 bit)xx
■ Windows Vista Premiumxx
■ Windows XP Proxx
■ DRDVD Windows Vistaxx
■ DRDVD Windows XP Proxx
■ Red Flag Linuxxx
■ SRDVD SuSE Linuxx
■ Office Ready DVDxx
Certified:
■ Microsoft® WHQL
■ SuSE Linuxx
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory modules
Optical drive
WLAN module
xx
xx
1–6Maintenance and Service Guide
Top components
Display components
2
External component identification
ItemComponentDescription
(1)Wireless antennas (select
models only)
(2)Webcam light (select models only)On: The webcam is in use.
(3)Webcam (select models only)Records video and captures still photographs.
On select computer models, at least 2 antennas send and receive signals
from one or more wireless devices.
The antennas are not visible from the outside of the computer.
✎
For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the
Safety and Environmental Notices
These notices are located in Help and Support.
that applies to your country or region.
Regulatory,
(Continued)
2–1
External component identification
ItemComponentDescription
(4)SpeakerProduces sound.
(5)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
(6)Internal microphoneRecords sound.
(7)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
headphones, ear buds, a headset, or television audio.
When a device is connected to the headphone jack, the computer
✎
speakers are disabled.
microphone, or monaural microphone.
2–2Maintenance and Service Guide
Buttons, switch, and speaker
External component identification
ItemComponentDescription
(1)Internal display switchTurns off the display if the panel lid is closed while the power is on.
(2)Wireless buttonTurns the wireless feature on or off but does not establish a
wireless connection.
You must set up or access a wireless network to establish a
✎
wireless connection.
(3)Power button■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the computer.
■ When the computer is in the Sleep state, press the button briefly to
exit Sleep.
■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start > Control Panel >
System and Maintenance > Power Options.
(4)SpeakerProduces sound.
Maintenance and Service Guide2–3
External component identification
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in combination with
the fn key.
2–4Maintenance and Service Guide
Lights
External component identification
ItemComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Wireless light■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
(3)Power light■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
Maintenance and Service Guide2–5
External component identification
Pointing devices
ItemComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
2–6Maintenance and Service Guide
Front components
ItemComponentDescription
(1)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
(2)Internal microphoneRecords sound.
(3)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
(4)SD Card ReaderSupports the following optional digital card formats:
External component identification
headphones, ear buds, a headset, or television audio.
When a device is connected to the headphone jack, the computer
✎
speakers are disabled.
microphone, or monaural microphone.
■ MultiMediaCard (MMC)
■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity (SDHC) Memory Card
■ Secure Digital High Speed (SDHS) Memory Card
Maintenance and Service Guide2–7
External component identification
Right-side components
ItemComponentDescription
(1)Optical driveReads optical discs and, on select models, also writes to optical discs.
(2)Optical drive lightBlinking: The optical drive is being accessed.
(3)Security cable slotAttaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
(3)VentEnables airflow to cool internal components.
External component identification
Connects a modem cable.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)External monitor portConnects an external VGA monitor or projector.
(5)Battery light■ Amber: A battery is charging.
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source the light stays off until the
battery reaches a low battery level.
(6)Power connectorConnects an AC adapter.
(7)RJ-45 (network) jackConnects a network cable.
(8)USB ports (3)Connect optional USB devices.
Maintenance and Service Guide2–9
External component identification
Bottom components
ItemComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latches (2)Release the battery from the battery bay.
(3)Vents (4)Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)Memory module compartmentContains the memory module slots.
(5)WLAN module compartmentContains the wireless LAN module slot.
To prevent an unresponsive system, replace the wireless module with
Ä
only a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country. If
you replace the module and then receive a warning message, remove
the module to restore computer functionality, and then contact technical
support through Help and Support.
(6)Hard drive bayHolds the hard drive.
2–10Maintenance and Service Guide
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
3
Illustrated parts catalog
ItemComponentDescription
Product nameThis is the product name affixed to the front of the computer.
1
Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
2
Part number/Product number (p/n)This number provides specific information about the product’s
3
Model descriptionThis is the alphanumeric identifier used to locate documents,
4
Warranty periodThis number describes the duration of the warranty period for
5
Maintenance and Service Guide3–1
hardware components. The part number helps a service
technician to determine what components and parts are needed.
drivers, and support for the computer.
the computer.
Illustrated parts catalog
Computer major components
3–2Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(1)15.6-in, SVA, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):
For use only on computer models equipped with an AMD processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam572529-001
■ AntiGlare display assembly for use only on computer models not equipped with
a webcam
■ BrightView display assembly for use only on computer models equipped with a webcam572530-001
572527-001
■ BrightView display assembly for use only on computer models not equipped with
a webcam
For use only on computer models equipped with an Intel processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam538423-001
■ AntiGlare display assembly for use only on computer models not equipped with
a webcam
■ BrightView display assembly for use only on computer models equipped with a webcam538424-001
■ BrightView display assembly for use only on computer models not equipped with
a webcam
See “Display assembly subcomponents” on page 3-9 for display assembly internal component spare
✎
part information.
(2)Switch cover (includes power button board and cable)538452-001
(3)Keyboard (includes keyboard cable):
■ For use in Belgium539682-A41
■ For use in Brazil539682-201
■ For use in Bulgaria539682-261
■ For use in the Czech Republic539682-221
■ For use in Denmark539682-081
■ For use in France539682-051
572528-001
538421-001
538422-001
■ For use in French Canada539682-121
■ For use in Germany539682-041
■ For use in Greece539682-DJ1
■ For use in Hungary539682-211
■ For use in Iceland539682-DD1
■ For use in Israel539682-BB1
■ For use in Italy539682-061
■ For use in Japan539682-291
■ For use in Latin America539682-161
■ For use in the Netherlands539682-B31
■ For use in Norway539682-091
(Continued)
Maintenance and Service Guide3–3
Illustrated parts catalog
ItemDescriptionSpare Part Number
(3)Keyboard (includes keyboard cable):
■ For use in Portugal539682-131
■ For use in Russia539682-251
■ For use in Saudi Arabia539682-171
■ For use in Slovakia539682-231
■ For use in Slovenia539682-BA1
■ For use in South Korea539682-AD1
■ For use in Spain539682-071
■ For use in Sweden and Finland539682-B71
■ For use in Switzerland539682-BG1
■ For use in Taiwan539682-AB1
■ For use in Thailand539682-281
■ For use in Turkey539682-141
■ For use in the United Kingdom539682-031
■ For use in the United States539682-001
(4)Speaker538453-001
(5)Top cover (includes TouchPad button board and cable and TouchPad board and cable)538447-001
Plastics Kit, includes:538450-001
(6a)ExpressCard slot bezel
(6b)Wireless module compartment cover
(6c)Hard drive cover
(6d)Memory module compartment cover
See “Plastics Kit” on page 3-12 for more Plastics Kit spare part information.
802.11a/b/g/n WLAN module for use with all computer models:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada,
the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518434-001
518434-002
(Continued)
3–6Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(18)WLAN module:
802.11a/b/g WLAN modules for use on all computer models:
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
504593-003
504593-004
802.11a/b/g WLAN modules for use only on computer models equipped with an Intel processor:
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Antigua and Barbuda,
Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile,
the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia,
Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States,
and Vietnam
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Aruba, Austria,
Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia,
Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland,
France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia,
Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro,
the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia,
Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden,
Switzerland, Turkey, the United Kingdom, and Uzbekistan
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Ecuador, Haiti, Honduras,
Pakistan, the People's Republic of China, Peru, Qatar, Uruguay, and Venezuela
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Japan407575-291
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in South Korea409280-004
451861-001
451861-002
451861-003
(Continued)
Maintenance and Service Guide3–7
Illustrated parts catalog
ItemDescriptionSpare Part Number
(19)Hard drive (includes hard drive connector and hard drive bracket):
For use only on computer models equipped with an AMD processor:
■ 500-GB, 5400-rpm538405-001
■ 320-GB, 5400-rpm538404-001
■ 250-GB, 7200-rpm575199-001
■ 250-GB, 5400-rpm538403-001
■ 160-GB, 7200-rpm575198-001
■ 160-GB, 5400-rpm538402-001
For use only on computer models equipped with an Intel processor:
■ 500-GB, 5400-rpm538440-001
■ 320-GB, 5400-rpm538439-001
■ 250-GB, 7200-rpm575197-001
■ 250-GB, 5400-rpm538438-001
■ 160-GB, 7200-rpm575196-001
■ 160-GB, 5400-rpm538437-001
(20)Optical drive (includes bezel and bracket):
For use only on computer models equipped with an AMD processor:
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe538406-001
■ DVD-ROM Drive575200-001
For use only on computer models equipped with an Intel processor:
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe538442-001
■ DVD-ROM Drive538441-001
(21)Memory modules:
For use only on computer models equipped with an AMD processor:
■ 2048-MB (800-MHz, DDR2)538401-001
■ 1024-MB (800-MHz, DDR2)538400-001
■ 512-MB (800-MHz, DDR2)538399-001
■ 1024-MB (667-MHz, DDR2)538397-001
■ 512-MB (667-MHz, DDR2)538396-001
For use only on computer models equipped with an Intel processor:
■ 2048-MB (800-MHz, DDR2)538436-001
■ 1024-MB (800-MHz, DDR2)538435-001
■ 512-MB (800-MHz, DDR2)538434-001
■ 2048-MB (667-MHz, DDR2)538433-001
■ 1024-MB (667-MHz, DDR2)538432-001
■ 512-MB (667-MHz, DDR2)538431-001
3–8Maintenance and Service Guide
Display assembly subcomponents
Illustrated parts catalog
ItemDescriptionSpare part number
(1)Display bezel
For use only on computer models equipped with a webcam538428-001
For use only on computer models not equipped with a webcam538427-001
(2)Webcam module538443-001
(3)Display hinges538462-001
Display Cable Kit, includes:538463-001
(4a)Webcam module cable
(4b)Display panel cable
(4c)Wireless antenna cable
(5)Display enclosure538430-001
Maintenance and Service Guide3–9
Illustrated parts catalog
Mass storage devices
3–10Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare part number
(1)Hard drive (includes hard drive connector and hard drive bracket):
For use only on computer models equipped with an AMD processor:
■ 500-GB, 5400-rpm538405-001
■ 320-GB, 5400-rpm538404-001
■ 250-GB, 7200-rpm575199-001
■ 250-GB, 5400-rpm538403-001
■ 160-GB, 7200-rpm575198-001
■ 160-GB, 5400-rpm538402-001
For use only on computer models equipped with an Intel processor:
■ 500-GB, 5400-rpm538440-001
■ 320-GB, 5400-rpm538439-001
■ 250-GB, 7200-rpm575197-001
■ 250-GB, 5400-rpm538438-001
■ 160-GB, 7200-rpm575196-001
■ 160-GB, 5400-rpm538437-001
(2)Optical drive (includes bezel and bracket):
For use only on computer models equipped with an AMD processor:
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe538406-001
■ DVD-ROM Drive575200-001
For use only on computer models equipped with an Intel processor:
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe538442-001
■ DVD-ROM Drive538441-001
Maintenance and Service Guide3–11
Illustrated parts catalog
Plastics Kit
ItemDescriptionSpare part number
Plastics Kit:538450-001
(1)ExpressCard slot bezel
(2)Wireless module compartment cover
(3)Hard drive cover (includes three captive screws, secured by C-clips)
(4)Memory module compartment cover (includes one captive screw, secured by a C-clip)
(5)RJ-11 connector cover
(6)Optical drive bay bezel
3–12Maintenance and Service Guide
Miscellaneous parts
DescriptionSpare part number
AC adapters:
Illustrated parts catalog
■ 90-W PFC HP Smart Adapter (for use only on computer models equipped with graphics
subsystems with discrete memory)
■ 65-W PFC HP Smart Adapter (for use only on computer models equipped with graphics
subsystems with UMA memory)
Power cords:
■ For use in Argentina490371-D01
■ For use in Australia490371-111
■ For use in Brazil490371-201
■ For use in Europe, the Middle East, and Africa490371-021
■ For use in Israel490371-BB1
■ For use in India490371-D61
■ For use in Italy490371-061
■ For use in Japan490371-291
■ For use in the People’s Republic of China490371-AA1
■ For use in South Africa490371-AR1
■ For use in South Korea490371-AD1
■ For use in Switzerland490371-111
■ For use in Taiwan490371-AB1
432309-001
417220-001
■ For use in the United Kingdom and Singapore490371-031
■ For use in the United States490371-001
Screw Kit
■ Phillips PM3.0 × 4.0 screws
■ Phillips PM2.5 × 11.0 captive screws
■ Phillips PM2.5 × 9.0 captive screws
■ Phillips PM2.5 × 8.0 screws
■ Phillips PM2.5 × 6.0 screws
■ Phillips PM2.5 × 5.0 screws
■ Phillips PM2.5 × 4.0 screws
■ Phillips PM2.0 × 6.0 captive screws
■ Phillips PM2.0 × 5.0 captive screws
■ Phillips PM2.0 × 3.0 broadhead screws
■ Phillips PM2.0 × 3.0 screws
■ Phillips PM2.0 × 2.0 broadhead screws
■ Torx T8M2.5 × 8.0 screws
538449-001
Maintenance and Service Guide3–13
Illustrated parts catalog
Sequential part number listing
Spare part numberDescription
398393-002Full-sized Bluetooth module
The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth
✎
module cables are included in the Cable Kit, spare part number 538465-001.
407575-291Intel PRO/wireless 3945 802.11a/b/g WLAN module for use only on computer models equipped with
an Intel processor in Japan
409280-004Intel PRO/wireless 3945 802.11a/b/g WLAN module for use only on computer models equipped with
an Intel processor in South Korea
417220-00165-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems
with UMA memory)
432309-00190-W PFC HP Smart Adapter (for use only on computer models equipped with graphics subsystems
with discrete memory)
449137-001RTC battery
451861-001Intel PRO/wireless 3945 802.11a/b/g WLAN module for use only on computer models equipped with
an Intel processor in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei,
Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia,
Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam
451861-002Intel PRO/wireless 3945 802.11a/b/g WLAN module for use only on computer models equipped with
an Intel processor in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria,
the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador,
Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia,
Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands,
Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia,
Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom,
and Uzbekistan
451861-003Intel PRO/wireless 3945 802.11a/b/g WLAN module for use only on computer models equipped with
an Intel processor in Ecuador, Haiti, Honduras, Pakistan, the People's Republic of China, Peru,
Qatar, Uruguay, and Venezuela
490371-001Power cord for use in the United States
490371-011Power cord for use in Australia
490371-021Power cord for use in Europe, the Middle East, and Africa
490371-031Power cord for use in the United Kingdom and Singapore
490371-061Power cord for use in Italy
490371-111Power cord for use in Switzerland
490371-201Power cord for use in Brazil
490371-291Power cord for use in Japan
490371-AA1Power cord for use in the People’s Republic of China
490371-AB1Power cord for use in Taiwan
490371-AD1Power cord for use in South Korea
490371-AR1Power cord for use in South Africa
490371-BB1Power cord for use in Israel
490371-D01Power cord for use in Argentina
490371-D61Power cord for use in India
(Continued)
3–14Maintenance and Service Guide
Illustrated parts catalog
Spare part numberDescription
504593-003Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
504593-004Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South
Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
510100-001Modem module for use in all countries and regions except Australia and New Zealand
The modem module spare part kit does not include a modem module cable. The modem
✎
module cable is included in the Cable Kit, spare part number 538465-001.
510100-011Modem module for use only in Australia and New Zealand
The modem module spare part kit does not include a modem module cable. The modem
✎
module cable is included in the Cable Kit, spare part number 538465-001.
518434-001Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
(Continued)
Maintenance and Service Guide3–15
Illustrated parts catalog
Spare part numberDescription
518434-002Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South
Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
535835-001Intel Core2 Duo T5870 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB, includes replacement
thermal material)
537921-001Reduced form factor Bluetooth module
The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth
✎
module cables are included in the Cable Kit, spare part number 538465-001.
538391-001System board for use only on computer models equipped with an AMD processor and a graphics
subsystem with UMA memory (includes replacement thermal material)
538392-001System board for use only on computer models equipped with an AMD processor and a graphics
subsystem with discrete memory (includes replacement thermal material)
538396-001512-MB memory module (667-MHz, DDR2) for use only on computer models equipped with an
AMD processor
538397-0011024-MB memory module (667-MHz, DDR2) for use only on computer models equipped with an
AMD processor
538399-001512-MB memory module (800-MHz, DDR2) for use only on computer models equipped with an
AMD processor
538400-0011024-MB memory module (800-MHz, DDR2) for use only on computer models equipped with an
AMD processor
538401-0012048-MB memory module (800-MHz, DDR2) for use only on computer models equipped with an
AMD processor
538402-001160-GB, 5400-rpm hard drive for use only on computer models equipped with an AMD processor
(includes hard drive connector and hard drive bracket)
538403-001250-GB, 5400-rpm hard drive for use only on computer models equipped with an AMD processor
(includes hard drive connector and hard drive bracket)
538404-001320-GB, 5400-rpm hard drive for use only on computer models equipped with an AMD processor
(includes hard drive connector and hard drive bracket)
538405-001500-GB, 5400-rpm hard drive for use only on computer models equipped with an AMD processor
(includes hard drive connector and hard drive bracket)
(Continued)
3–16Maintenance and Service Guide
Illustrated parts catalog
Spare part numberDescription
538406-001DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe for use only on computer
models equipped with an AMD processor (includes bezel and bracket)
538407-001GL system board use only on computer models equipped with an Intel processor and a graphics
subsystem with UMA memory (includes replacement thermal material)
538408-001System board for use only on computer models equipped with an Intel processor and a graphics
subsystem with discrete memory (includes replacement thermal material)
538409-001GM system board for use only on computer models equipped with an Intel processor and a graphics
subsystem with UMA memory (includes replacement thermal material)
538421-00115.6-in, SVA, HD AntiGlare display assembly for use only on computer models equipped with an Intel
processor but not equipped with a webcam (includes 2 WLAN antenna transceivers and cables,
nameplate, and logo)
538422-00115.6-in, SVA, HD BrightView display assembly for use only on computer models equipped with an
Intel processor but not equipped with a webcam (includes 2 WLAN antenna transceivers and cables,
nameplate, and logo)
538423-00115.6-in, SVA, HD AntiGlare display assembly for use only on computer models equipped with an Intel
processor and with a webcam (includes 2 WLAN antenna transceivers and cables, nameplate,
and logo)
538424-00115.6-in, SVA, HD BrightView display assembly for use only on computer models equipped with an
Intel processor and with a webcam (includes 2 WLAN antenna transceivers and cables, nameplate,
and logo)
538427-001Display bezel for use only on computer models not equipped with a webcam
538428-001Display bezel for use only on computer models equipped with a webcam
538430-001Display enclosure
538431-001512-MB memory module for use only on computer models equipped with an Intel processor
(667-MHz, DDR2)
538432-0011024-MB memory module for use only on computer models equipped with an Intel processor
(667-MHz, DDR2)
538433-0012048-MB memory module for use only on computer models equipped with an Intel processor
(667-MHz, DDR2)
538434-001512-MB memory module for use only on computer models equipped with an Intel processor
(800-MHz, DDR2)
538435-0011024-MB memory module for use only on computer models equipped with an Intel processor
(800-MHz, DDR2)
538436-0012048-MB memory module for use only on computer models equipped with an Intel processor
(800-MHz, DDR2)
538437-001160-GB, 5400-rpm hard drive for use only on computer models equipped with an Intel processor
(includes hard drive connector and hard drive bracket)
538438-001250-GB, 5400-rpm hard drive for use only on computer models equipped with an Intel processor
(includes hard drive connector and hard drive bracket)
538439-001320-GB, 5400-rpm hard drive for use only on computer models equipped with an Intel processor
(includes hard drive connector and hard drive bracket)
538440-001500-GB, 5400-rpm hard drive for use only on computer models equipped with an Intel processor
(includes hard drive connector and hard drive bracket)
538441-001DVD-ROM Drive for use only on computer models equipped with an Intel processor
538442-001DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe for use only on computer
576209-001Intel Core2 Duo T1500 1.86-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement
and bracket)
thermal material)
thermal material)
thermal material)
3–20Maintenance and Service Guide
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■ Flat-bladed screwdriver
■ Phillips P0 screwdriver
■ Phillips P1 screwdriver
■ Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
4
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
✎
away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
Ä
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
Ä
process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide4–1
Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
Ä
drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the
connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical
drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label
the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
Ä
precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
4–2Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Ä
Typical electrostatic voltage levels
Relative humidity
Event
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items from their containers.
■ Always be properly grounded when touching a component or assembly.
10% 40% 55%
■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide4–3
Removal and replacement procedures
Workstation guidelines
Follow these grounding workstation guidelines:
■ Cover the workstation with approved static-shielding material.
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
4–4Maintenance and Service Guide
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 76 screws, in 15 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Removal and replacement procedures
ItemComponentDescription
Product nameThis is the product name affixed to the front of the computer.
1
Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
2
Part number/Product number (p/n)This number provides specific information about the product’s
3
Model descriptionThis is the alphanumeric identifier used to locate documents,
4
Warranty periodThis number describes the duration of the warranty period for
5
Maintenance and Service Guide4–5
hardware components. The part number helps a service
technician to determine what components and parts are needed.
drivers, and support for the computer.
the computer.
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number
538448-001. There are 7 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery
DescriptionSpare part number
For use only on computer models equipped with an AMD processor:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4–6Maintenance and Service Guide
Removal and replacement procedures
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latches 1 to release the battery.
3. Remove the battery 2 from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Maintenance and Service Guide4–7
Removal and replacement procedures
Hard drive
The hard drive spare part kit includes a hard drive connector and hard drive bracket.
✎
DescriptionSpare part number
For use only on computer models equipped with an AMD processor:
■ 500-GB, 5400-rpm538405-001
■ 320-GB, 5400-rpm538404-001
■ 250-GB, 7200-rpm575199-001
■ 250-GB, 5400-rpm538403-001
■ 160-GB, 7200-rpm575198-001
■ 160-GB, 5400-rpm538402-001
For use only on computer models equipped with an Intel processor:
■ 500-GB, 5400-rpm538440-001
■ 320-GB, 5400-rpm538439-001
■ 250-GB, 7200-rpm575197-001
■ 250-GB, 5400-rpm538438-001
■ 160-GB, 7200-rpm575196-001
■ 160-GB, 5400-rpm538437-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
4–8Maintenance and Service Guide
Removal and replacement procedures
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×6.0 captive screws 1 that secure the hard drive cover to the computer.
3. Lift the right side 2 of the hard drive cover to detach it from the computer.
4. Remove the hard drive cover 3. The hard drive cover is included in the Plastics Kit, spare part number
538450-001.
Maintenance and Service Guide4–9
Removal and replacement procedures
5. Loosen the Phillips PM2.5×11.0 captive screw 1 that secures the hard drive in the hard drive bay.
6. Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 to the left.
7. Remove the hard drive 4 from the hard drive bay.
4–10Maintenance and Service Guide
8. If it is necessary to replace the hard drive bracket, follow these steps:
a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the hard drive.
b. Lift the bracket 2 straight up to remove it from the hard drive.
Removal and replacement procedures
Reverse this procedure to reassemble and install the hard drive.
Maintenance and Service Guide4–11
Removal and replacement procedures
WLAN module
DescriptionSpare part number
802.11a/b/g/n WLAN module for use with all computer models:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
518434-001
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,
the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines,
Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
theUnitedArabEmirates, theUnitedKingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518434-002
(Continued)
4–12Maintenance and Service Guide
Removal and replacement procedures
DescriptionSpare part number
802.11a/b/g WLAN modules for use on all computer models:
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
504593-003
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,
the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines,
Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
802.11a/b/g WLAN modules for use only on computer models equipped with an Intel processor:
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentina,
Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam,
Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay,
Saudi Arabia, Taiwan, the United States, and Vietnam
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan,
Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus,
the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania,
Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines,
Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain,
Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Ecuador, Haiti, Honduras,
Pakistan, the People's Republic of China, Peru, Qatar, Uruguay, and Venezuela
504593-004
451861-001
451861-002
451861-003
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in Japan407575-291
■ Intel PRO/wireless 3945 802.11a/b/g WLAN module for use in South Korea409280-004
Maintenance and Service Guide4–13
Removal and replacement procedures
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the WLAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in
Ä
the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module
and then receive a warning message, remove the module to restore computer functionality, and then contact technical support
through Help and Support.
1. Position the computer with the front toward you.
2. Lift the rear edge 1 of the wireless module compartment cover to detach it from the computer.
3. Remove the wireless module compartment cover 2. The wireless module compartment cover is included in the
Plastics Kit, spare part number 538450-001.
4–14Maintenance and Service Guide
Removal and replacement procedures
4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN
✎
antenna cable is connected to the WLAN module “Aux” terminal.
5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the
module opposite the slot rises away from the computer.)
6. Remove the WLAN module 3 by pulling the module away from the slot at an angle.
WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into
✎
the WLAN module slot.
Reverse this procedure to install the WLAN module.
Maintenance and Service Guide4–15
Removal and replacement procedures
Memory module
DescriptionSpare part number
For use only on computer models equipped with an AMD processor:
■ 2048-MB (800-MHz, DDR2)538401-001
■ 1024-MB (800-MHz, DDR2)538400-001
■ 512-MB (800-MHz, DDR2)538399-001
■ 1024-MB (667-MHz, DDR2)538397-001
■ 512-MB (667-MHz, DDR2)538396-001
For use only on computer models equipped with an Intel processor:
■ 2048-MB (800-MHz, DDR2)538436-001
■ 1024-MB (800-MHz, DDR2)538435-001
■ 512-MB (800-MHz, DDR2)538434-001
■ 2048-MB (667-MHz, DDR2)538433-001
■ 1024-MB (667-MHz, DDR2)538432-001
■ 512-MB (667-MHz, DDR2)538431-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
4–16Maintenance and Service Guide
Removal and replacement procedures
Remove the memory module:
The top memory module slot is for expansion memory and the bottom slot is for primary memory.
✎
1. Position the computer with the front toward you.
2. Loosen the Phillips PM2.0×6.0 captive screw 1 that secures the memory module compartment cover to
the computer.
3. Lift the front edge 2 of the memory module compartment cover to detach it from the computer.
4. Remove the memory module compartment cover 3. The memory module compartment cover is included in the
Plastics Kit, spare part number 538450-001.
5. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of
the module opposite the slot rises away from the computer.)
6. Remove the memory module 2 by pulling the module away from the slot at an angle.
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory
✎
module slot.
Reverse this procedure to install a memory module.
Maintenance and Service Guide4–17
Removal and replacement procedures
Optical drive
The optical drive spare part kit includes an optical drive bezel and bracket.
✎
DescriptionSpare part number
For use only on computer models equipped with an AMD processor:
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe538406-001
■ DVD-ROM Drive575200-001
For use only on computer models equipped with an Intel processor:
■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe538442-001
■ DVD-ROM Drive538441-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the optical drive:
1. Position the computer with the front toward you.
2. Remove the Phillips PM2.5×8.0 screw 1 that secures the optical drive to the computer.
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the left to
release the optical drive from the computer.
4. Remove the optical drive 3 from the optical drive bay.
4–18Maintenance and Service Guide
Removal and replacement procedures
5. If it is necessary to replace the optical drive bracket, follow these steps:
a. Position the optical drive with the rear toward you.
b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive.
c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install the optical drive.
Maintenance and Service Guide4–19
Removal and replacement procedures
Keyboard and switch cover
For use in country or region:Spare part numberFor use in country or region:Spare part number
■ For use in Belgium539682-A41■ For use in Norway539682-091
■ For use in Brazil539682-201■ For use in Portugal539682-131
■ For use in Bulgaria539682-261■ For use in Russia539682-251
■ For use in the Czech Republic539682-221■ For use in Saudi Arabia539682-171
■ For use in Denmark539682-081■ For use in Slovakia539682-231
■ For use in France539682-051■ For use in Slovenia539682-BA1
■ For use in French Canada539682-121■ For use in South Korea539682-AD1
■ For use in Germany539682-041■ For use in Spain539682-071
■ For use in Greece539682-DJ1■ For use in Sweden and Finland539682-B71
■ For use in Hungary539682-211■ For use in Switzerland539682-BG1
■ For use in Iceland539682-DD1■ For use in Taiwan539682-AB1
■ For use in Israel539682-BB1■ For use in Thailand539682-281
■ For use in Italy539682-061■ For use in Turkey539682-141
■ For use in Japan539682-291■ For use in the United Kingdom539682-031
■ For use in Latin America539682-161■ For use in the United States539682-001
■ For use in the Netherlands539682-B31
4–20Maintenance and Service Guide
Removal and replacement procedures
DescriptionSpare part number
Switch cover (includes power button board and cable)538452-001
Before removing the keyboard and switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the keyboard and switch cover:
1. Position the computer with the front toward you.
2. Remove the following screws:
1 Two Phillips PM2.5×8.0 screws that secure the keyboard to the computer
2 Two slotted Torx T8M2.5×8.0 screws that secure the switch cover to the computer
3 Three Phillips PM2.0×3.0 broadhead screws that secure the switch cover to the computer
Maintenance and Service Guide4–21
Removal and replacement procedures
3. Turn the computer display-side up with the front toward you.
4. Open the computer as far as possible.
5. Lift the rear edge 1 of the switch cover until it rests at an angle.
6. Slide the switch cover 2 back until it rests on the display.
7. Lift the rear edge 1 of the keyboard until it rests at an angle.
8. Slide the keyboard 2 back until it rests on the switch cover and display.
4–22Maintenance and Service Guide
Removal and replacement procedures
9. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the
keyboard cable 2 from the system board.
10. Remove the keyboard.
11. Release the ZIF connector 1 to which the power button board cable is attached, and disconnect the power
button board cable 2 from the system board.
12. Remove the switch cover 3.
Reverse this procedure to install the keyboard and switch cover.
Maintenance and Service Guide4–23
Removal and replacement procedures
Speaker
DescriptionSpare part number
Speaker538453-001
Before removing the speaker, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-20).
Remove the speaker:
1. Disconnect the speaker cable 1 from the system board.
2. Release the speaker cable from the clips 2 built into the top cover.
3. Remove the two Phillips PM2.5×4.0 screws 3 that secure the speaker to the top cover.
4. Remove the speaker 4.
Reverse this procedure to install the speaker.
4–24Maintenance and Service Guide
Display assembly
DescriptionSpare part number
15.6-in, SVA, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):
For use only on computer models equipped with an AMD processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam572529-001
■ AntiGlare display assembly for use only on computer models not equipped with a webcam572527-001
■ BrightView display assembly for use only on computer models equipped with a webcam572530-001
■ BrightView display assembly for use only on computer models not equipped with a webcam572528-001
For use only on computer models equipped with an Intel processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam538423-001
■ AntiGlare display assembly for use only on computer models not equipped with a webcam538421-001
■ BrightView display assembly for use only on computer models equipped with a webcam538424-001
■ BrightView display assembly for use only on computer models not equipped with a webcam538422-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
Removal and replacement procedures
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-12).
6. Remove the keyboard and switch cover (see “Keyboard and switch cover” on page 4-20).
7. Remove the speaker (see “Speaker” on page 4-24).
Maintenance and Service Guide4–25
Removal and replacement procedures
Remove the display assembly:
1. Close the computer.
2. Turn the computer upside down with the front toward you.
3. Remove the WLAN antenna cables 1 from the clip 2 built into the base enclosure.
4. Turn the computer display-side up with the front toward you.
5. Open the computer as far as possible.
6. Disconnect the display panel cable 1 from the system board.
7. Release the display panel cable from the clip 2 built into the top cover.
4–26Maintenance and Service Guide
Removal and replacement procedures
8. Disconnect the webcam module cable 1 from the system board.
9. Remove the wireless antenna cables 2 and the microphone cable from the clips 3 and routing channel built
into the top cover.
CAUTION: Support the display assembly when removing the following screws. Failure to support the display
Ä
assembly can result in damage to the display assembly and other computer components.
10. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer.
11. Lift the display assembly 2 straight up and remove it.
Maintenance and Service Guide4–27
Removal and replacement procedures
12. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the
eight rubber screw covers 1 and 2 and the eight Phillips PM2.5×6.0 screws 3.
The rubber screw covers 1 on the display bezel top edge and bottom inside edge are larger than the rubber screw
✎
covers 2 on the display bezel bottom outside corners. The rubber screw covers are included in the Rubber Kit,
spare part number 538448-001.
13. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display bezel
until the bezel disengages from the display enclosure.
14. Remove the display bezel 4. The display bezel is available using the following spare part numbers:
❏ 538428-001—for use only on computer models equipped with a webcam
❏ 538427-001—for use only on computer models not equipped with a webcam
4–28Maintenance and Service Guide
Removal and replacement procedures
15. If it is necessary to replace the webcam module, release the webcam module 1 as far from the display
enclosure as the webcam module cable allows.
16. Disconnect the webcam module cable 2 from the webcam module.
17. Remove the webcam module. The webcam module is available using spare part number 538443-001.
18. If it is necessary to replace the display hinges, remove four Phillips PM2.5×5.0 screws 1 that secure the
display panel to the display enclosure.
19. Remove the display panel 2 from the display enclosure.
Maintenance and Service Guide4–29
Removal and replacement procedures
20. If it is necessary to replace the display hinges, remove the eight Phillips PM2.0×3.0 screws 1 that secure the
hinges to the display panel.
21. Remove the display hinges 2. The display hinges are available using spare part number 538462-001.
22. If it is necessary to replace the display panel cable, turn the display panel upside down with the bottom edge
toward you.
23. Release the adhesive support strip 1 that secures the display panel cable to the display panel.
24. Disconnect the display panel cable 2 from the connector on the back of the display panel.
25. Remove the display panel cable 3. The display panel cable is included in the Display Cable Kit, spare part
number 538463-001.
4–30Maintenance and Service Guide
Removal and replacement procedures
26. If it is necessary to replace the webcam module cable, release the tabs 1 built into the display enclosure
shielding.
27. Remove the webcam module cable 2. The webcam module cable is included in the Display Cable Kit, spare
part number 538463-001.
28. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×4.0
screws 1 that secure the transceivers to the display enclosure.
29. Release the transceivers 2 from the display enclosure. The transceivers are attached to the enclosure with
double-sided tape.
30. Release the tabs 3 built into the display enclosure shielding.
31. Remove the wireless antenna transceivers and cables 4. The wireless antenna transceivers and cables are
included in the Display Cable Kit, spare part number 538463-001.
Reverse this procedure to reassemble and install the display assembly.
Maintenance and Service Guide4–31
Removal and replacement procedures
Top cover
DescriptionSpare part number
Top cover (includes TouchPad on/off board and cable, TouchPad button board and cable, and
TouchPad board and cable)
538447-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
Remove the top cover:
1. Turn the computer upside down with the front toward you.
2. Remove the six slotted Torx T8M2.5×8.0 screws 1 and the three Phillips PM2.0×4.0 broadhead screws 2 that
secure the top cover to the base enclosure.
4–32Maintenance and Service Guide
Removal and replacement procedures
3. Turn the computer right-side up with the front toward you.
4. Remove the two Phillips PM2.5×6.0 screws 1 and the Phillips PM2.0×4.0 screw 2 that secure the top cover to
the base enclosure.
5. Lift the rear edge 1 of the top cover until it rests at an angle.
6. Slide the top cover 2 back at an angle until the TouchPad cable 3 is accessible.
7. Disconnect the TouchPad cable from the system board.
8. Remove the top cover 4 by lifting it straight up.
Reverse this procedure to install the top cover.
Maintenance and Service Guide4–33
Removal and replacement procedures
Bluetooth module
The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth module cables are
✎
included in the Cable Kit, spare part number 538465-001.
DescriptionSpare part number
Full-sized Bluetooth module
Reduced form factor Bluetooth module537921-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
Remove the Bluetooth module and cable:
398393-002
1. Disconnect the Bluetooth module cable 1 from the system board.
2. Remove the Bluetooth module cable from the clips 2 and routing channel built into the base enclosure.
3. Remove the Phillips PM2.0×3.0 screws 3 that secure the Bluetooth module to the base enclosure.
4. Remove the Bluetooth module and cable 4.
Reverse this procedure to install the Bluetooth module.
4–34Maintenance and Service Guide
System board and optical drive connector board
The system board spare part kit includes replacement thermal material.
✎
DescriptionSpare part number
For use only on computer models equipped with an AMD processor:
■ For use only on computer models equipped with a graphics subsystem with discrete memory538392-001
■ For use only on computer models equipped with a graphics subsystem with UMA memory538391-001
For use only on computer models equipped with an Intel processor:
■ For use only on computer models equipped with a graphics subsystem with discrete memory538408-001
Removal and replacement procedures
■ GL system board for use only on computer models equipped with a graphics subsystem with
UMA memory
■ GM system board for use only on computer models equipped with a graphics subsystem with
UMA memory
538407-001
538409-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
6. Disconnect the Bluetooth module cable from the system board (see “Bluetooth module” on page 4-34).
When replacing the system board, be sure that the following additional components are removed from the defective
system board and installed on the replacement system board:
■ WLAN module (see “WLAN module” on page 4-12)
■ Memory modules (see “Memory module” on page 4-16)
■ RTC battery (see “RTC battery” on page 4-40)
■ Modem module (see “Modem module” on page 4-42)
■ Heat sink (see “Heat sink” on page 4-44)
■ Modem module cable (see “Modem module cable” on page 4-48)
■ Processor (see “Processor” on page 4-49)
Maintenance and Service Guide4–35
Removal and replacement procedures
Remove the system board:
1. Disconnect the fan cable 1 from the system board.
2. Remove the Phillips PM2.5×4.0 screw 2 that secures the system board to the base enclosure.
3. Remove the two Phillips PM2.5×4.0 screws 3 that secure the optical drive connector board to the
base enclosure.
4. Release the RJ-11 connector 1 from the clip built into the base enclosure.
5. Flex the left side of the base enclosure 2 until the external monitor connector 3 is clear of the opening of the
base enclosure.
6. Lift the rear edge of the system board 4 until it rests at an angle.
7. Remove the system board 5 by sliding it back.
4–36Maintenance and Service Guide
Removal and replacement procedures
CAUTION: Do not attempt to remove the optical drive connector board until after the system board has been removed from the
Ä
base enclosure. Failure to follow this caution can result in damage to the system board, the base enclosure, and the optical drive
connector board.
8. If it is necessary to replace the optical drive connector board, disconnect the board from the system board. The
optical drive connector board is available using spare part number 538460-001.
Reverse this procedure to install the system board and optical drive connector board.
Maintenance and Service Guide4–37
Removal and replacement procedures
Fan
DescriptionSpare part number
Fan538455-001
To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The
✎
computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to
turn on automatically when high temperature conditions exist. These conditions are affected by high external
temperatures, system power consumption, power management/battery conservation configurations, battery fast
charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
g. System board (see “System board and optical drive connector board” on page 4-35)
4–38Maintenance and Service Guide
Removal and replacement procedures
Remove the fan:
1. Remove the two Phillips PM2.5×6.0 screws 1 that secure the fan to the base enclosure.
2. Remove the fan 2.
Reverse this procedure to install the fan.
Maintenance and Service Guide4–39
Removal and replacement procedures
RTC battery
DescriptionSpare part number
RTC battery449137-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
g. System board (see “System board and optical drive connector board” on page 4-35)
4–40Maintenance and Service Guide
Remove the RTC battery:
1. Turn the system board upside down with the front toward you.
2. Remove the RTC battery from the socket on the system board.
Reverse this procedure to install the RTC battery.
Removal and replacement procedures
Maintenance and Service Guide4–41
Removal and replacement procedures
Modem module
The modem module spare part kit does not include a modem module cable. The modem module cable is
✎
included in the Cable Kit, spare part number 538465-001. See “Modem module cable” on page 4-48 for modem
module cable removal information.
DescriptionSpare part number
For use in all countries and regions except Australia and New Zealand510100-001
For use only in Australia and New Zealand510100-011
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
g. System board (see “System board and optical drive connector board” on page 4-35)
4–42Maintenance and Service Guide
Removal and replacement procedures
Remove the modem module:
1. Turn the system board upside down with the front toward you.
2. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the system board.
3. Disconnect the modem module 2 from the system board.
4. Disconnect the modem module cable 3 from the modem module.
5. Remove the fingerprint reader board.
Reverse this procedure to install the modem module.
Maintenance and Service Guide4–43
Removal and replacement procedures
Heat sink
The heat sink spare part kit includes replacement thermal material.
✎
DescriptionSpare part number
For use only on computer models equipped with an AMD processor:
■ For use only on computer models equipped with a graphics subsystem with discrete memory538459-001
■ For use only on computer models equipped with a graphics subsystem with UMA memory538456-001
For use only on computer models equipped with an Intel processor:
■ For use only on computer models equipped with a graphics subsystem with discrete memory538458-001
■ For use only on computer models equipped with a graphics subsystem with UMA memory538457-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
g. System board (see “System board and optical drive connector board” on page 4-35)
4–44Maintenance and Service Guide
Removal and replacement procedures
Remove the heat sink:
1. Turn the system board upside down with the front toward you.
Steps 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory. See steps 4
✎
and 5 for instructions on removing the heat sink on computer models equipped with graphics subsystems with
UMA memory.
2. Loosen the four Phillips PM2.5×9.0 captive screws 1 and the two Phillips PM2.0×5.0 captive screws 2 that
secure the heat sink to the system board.
3. Remove the heat sink 3.
Due to the adhesive quality of the thermal material located between the heat sink and system board components,
✎
it may be necessary to move the heat sink from side to side to detach the heat sink.
Maintenance and Service Guide4–45
Removal and replacement procedures
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time
✎
the heat sink is removed:
■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
■ Thermal pads are used on the graphics subsystem memory module 5 and the heat sink section 6 that
services it.
Replacement thermal material is included with all system board, heat sink, and processor spare part kits.
Steps 4 and 5 apply to computer models equipped with graphics subsystems with UMA memory. See steps 2
✎
and 3 for instructions on removing the heat sink on computer models equipped with graphics subsystems with
discrete memory.
4. Loosen the four Phillips PM2.5×9.0 captive screws 1 and the two Phillips PM2.0×5.0 captive screws 2 that
secure the heat sink to the system board.
5. Remove the heat sink 3.
Due to the adhesive quality of the thermal material located between the heat sink and system board components,
✎
it may be necessary to move the heat sink from side to side to detach the heat sink.
4–46Maintenance and Service Guide
Removal and replacement procedures
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time
✎
the heat sink is removed:
■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
Replacement thermal material is included with all system board, heat sink, and processor spare part kits.
Reverse this procedure to install the heat sink.
Maintenance and Service Guide4–47
Removal and replacement procedures
Modem module cable
The modem module cable is included in the Cable Kit, spare part number 538465-001.
✎
Before removing the modem module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
g. System board (see “System board and optical drive connector board” on page 4-35)
h. Heat sink (see “Heat sink” on page 4-44)
Remove the modem module cable:
1. Disconnect the modem module cable 1 from the modem module.
2. Remove the modem module cable 2.
Reverse this procedure to install the modem module cable.
4–48Maintenance and Service Guide
Processor
The processor spare part kit includes replacement thermal material.
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Hard drive (see “Hard drive” on page 4-8)
b. Optical drive (see “Optical drive” on page 4-18)
c. Keyboard and switch cover (see “Keyboard and switch cover” on page 4-20)
d. Speaker (see “Speaker” on page 4-24)
e. Display assembly (see “Display assembly” on page 4-25)
f. Top cover (see “Top cover” on page 4-32)
g. System board (see “System board and optical drive connector board” on page 4-35)
h. Heat sink (see “Heat sink” on page 4-44)
Maintenance and Service Guide4–49
Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you
hear a click.
2. Lift the processor 2 straight up and remove it.
When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4
✎
embossed on the processor socket.
Reverse this procedure to install the processor.
4–50Maintenance and Service Guide
Computer Setup
Computer Setup for computer models equipped with an AMD processor
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not
working or will not load.
Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
✎
An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy
support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press
displayed at the bottom of the screen.
2. Press
f10 to enter BIOS Setup.
esc while the “Press the ESC key for Startup Menu” message is
5
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System
Configuration menus.
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press
displayed at the bottom of the screen.
❏ To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a
pointing device to click the item.
❏ To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use
the up arrow key or the down arrow key.
❏ To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the
on-screen instructions.
You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and
✎
make selections in Computer Setup.
2. Press
3. Select the File, Security, Diagnostics, or System Configuration menu.
f10 to enter BIOS Setup.
esc while the “Press the ESC key for Startup Menu” message is
Maintenance and Service Guide5–1
Computer Setup
To exit Computer Setup menus, choose one of the following methods:
■ To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the
screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press
■ To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the
screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save changes and exit, and then press
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
Restoring defaults will not change the hard drive mode.
✎
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press
displayed at the bottom of the screen.
2. Press
3. Use a pointing device or the arrow keys to select File > Restore defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit:
f10 to enter BIOS Setup.
Click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press
enter.
enter.
esc while the “Press the ESC key for Startup Menu” message is
enter.
Your changes go into effect when the computer restarts.
Your password settings and security settings are not changed when you restore the factory settings.
✎
5–2Maintenance and Service Guide
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.
✎
File Menu
SelectTo do this
System Information■ View identification information for the computer and the batteries in
Set System Date and TimeSet or change the date and time on the computer.
Restore defaultsReplace the configuration settings in Computer Setup with the original
Ignore changes and exitCancel any changes entered during the current session. Then exit and
Computer Setup
the system.
■ View specification information for the processor, cache and memory
size, system ROM, video revision, and keyboard controller version.
factory settings. (Hard drive mode, password settings, and security
settings are not changed when you restore the factory settings.)
restart the computer.
Save changes and exitSave any changes entered during the current session. Then exit and
restart the computer. Your changes go into effect when the computer
restarts.
Maintenance and Service Guide5–3
Computer Setup
Security Menu
Some of the menu items listed in this section may not be supported by your computer.
✎
SelectTo do this
Setup BIOS Administrator PasswordSet up a BIOS administrator password.
User Management (requires a BIOS administrator
password)
Password Policy (requires a BIOS administrator
password)
HP SpareKeyEnable/disable HP SpareKey (disabled by default).
Always Prompt for HP SpareKey EnrollmentEnable/disable HP SpareKey enrollment (disabled by default).
Allow Reset of HP ProtectTools security keysEnable/disable reset of HP ProtectTools security keys.
Change PasswordEnter, change, or delete a BIOS administrator password.
HP SpareKey EnrollmentEnroll or reset HP SpareKey, which is a set of security questions and
DriveLock Passwords■ Enable/disable DriveLock on any computer hard drive (enabled by
Built-In Device Options■ Enable/disable the wireless button state (enabled by default).
Port Options (all are enabled by default)
(continued)
■ Enable/disable embedded Bluetooth device radio (enabled by
default).
■ Enable/disable the Network Interface Controller (LAN) (enabled by
default).
■ Set the wake on LAN state. Options include the following:
❐ Disabled
❐ Boot to Network (set by default)
❐ Follow Boot Order
■ Enable/disable the optical disc drive (enabled by default).
■ Enable/disable the microphone.
■ Enable/disable a modem device (enabled by default).
■ Enable/disable the embedded WLAN device (enabled by default).
■ Enable/disable LAN/WLAN switching (disabled by default).
■ Enable/disable the integrated camera (select models only; enabled
by default).
All port options are enabled by default.
✎
■ Enable/disable the ExpressCard slot.
■ Enable/disable the flash media reader.
■ Enable/disable the USB port.
Disabling the USB port also disables MultiBay devices and
Ä
ExpressCard devices on the advanced port replicator.
Set Security LevelChange, view, or hide security levels for all BIOS menu items.
Restore Security DefaultsRestore the default security settings.
5–6Maintenance and Service Guide
Computer Setup
Computer Setup for computer models equipped with an Intel processor
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not
working or will not load.
Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
✎
Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.
An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer.
2. Before Windows opens and while the “F10=ROM Based Setup” message is displayed in the lower-left corner
of the screen, press
Using Computer Setup
Navigating and selecting in Computer Setup
f10.
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System
Configuration menus.
1. Open Computer Setup by turning on or restarting the computer, and then pressing
Based Setup” message is displayed in the lower-left corner of the screen.
Because Computer Setup is not Windows-based, it does not support the TouchPad. Navigation and selection are
by keystroke:
❏ To choose a menu or a menu item, use the arrow keys.
❏ To select an item, press enter.
❏ To close open dialog boxes and return to the main Computer Setup screen, press esc.
❏ To view navigation information, press f1.
❏ To change the language, press f2.
2. Select the File, Security, Diagnostics or System Configuration menu.
3. To exit Computer Setup, choose one of the following methods:
❏ To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore
changes and exit. Then follow the instructions on the screen.
❏ To save your preferences and exit Computer Setup, use the arrow keys to select File > Save changes
and exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
f10 while the “F10 = ROM
Maintenance and Service Guide5–7
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