HP Compaq 6005 Pro Service and Maintain

Illustrated Parts & Service Map
HP Compaq 6005 Pro Microtower Business PC
© 2009 Hewlett-Packard Development Company, L.P. The information con-
tained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein.
Document Number 581654-001. 1st Edition September 2009.
Cables
1 Front I/O with USB 581573-001
2 Power switch/LED cable assembly 581574-001
3 SATA HDD cable, 18 inch, 1 straight end, 1 angled end 393958-001
4 Hard drive power cable 581575-001
* SATA cable, 14 inch, 2 straight ends 391740-001
* eSATA port assembly 497726-001
* Optical drive power cable 581576-001
* Display Port (DP) to DVI cable 484156-001
* Display Port (DP) to VGA cable 484155-001
*Not shown
Processor Type AMD Athlon dual core, Phenom Quad Core, Triple Core, Dual
RAM Type DDR3-SDRAM DIMMs, PC2-10600 (1333 MHz) non-ECC
Maximum RAM Supported 16 GB
Expansion Slots • 1 full-height PCI slot
Graphics Adapter Integrated Radeon HD 4200 supporting DirectX 10.1
Chipset AMD 785G
Drive Support • (2) 5.25-inch external optical drive bays
I/O Interfaces USB 2.0 (10, 4 front, 6 rear), DisplayPort, parallel (optional),
Operating Systems • Windows 7
Core, Sempron
• 2 full-height PCIe x1 slots
• 1 full-height PCIe x16 (ADD2/SDVO)
• (2) 3.5-inch internal hard disk drive bays
• (1) 3.5-inch external bay for optional HP 22-in-1 media card reader, pocket media drive, or other 3.5-inch device
serial (1 standard, 1 optional), RJ-45, front and rear audio jacks (2 each), PS/2 ports (2), VGA connector, dual color diagnostic LEDs
• Windows Vista
• Windows XP
Spare Parts
Keyboards (not illustrated)
PS/2, Basic USB, Standard USB SmartCard USB, Mini[a] Washable[b]
Arabic -171
Belgian -181 LA Spanish -161
BHCSY* -B41 Netherlands -331
Brazilian Portuguese -201 Norwegian[b] -091
Bulgarian -261 Polish -241
Czech -221 PRC[a][b]
Danish -081 Portuguese -131
Finnish -351 Romanian -271
French[b] -051 Russian -251
French Arabic -DE1
French Canadian[a][b] -121
German -041 Swedish[b] -101
Greek -151 Swiss -111
Hebrew -BB1 Taiwanese[a] -AB1
Hungarian -211 Thai[b] -281
Iceland
International -B31
Italian[b] -061 U.S.[a][b] -001
Japanese[a] -291 U.K.[b] -031
Kazakhstan -DF1
*Not for 537747-xxx [a] only countries marked with [a] are valid for 535873-xxx [b] only countries marked with [b] are valid for 577495-xxx
537745-xxx 537746-xxx 537747-xxx 535873-xxx 577495-xxx
Korean (Hangul)[a]
Slovakian -231
Spanish[b] -071
-DD1
Turkish -141
Turkish F -541
-KD1
-AA1
System Unit
1 Front bezel 581571-001
2 Access panel 585159-001
3 Power supply, 320W 508153-001
3 Power supply, 320W, 89% efficient 508154-001
* 5.25-inch bezel blank, jack black 570838-001
* Not shown
Mass Storage Devices (not illustrated)
22-in-1 media card reader, 3.5-inch 480032-001
Blu-ray ROM DVD+/-RW SuperMulti DL Drive 581601-001
16X DVD±RW SuperMulti drive with LightScribe 581059-001
16X DVD-ROM drive 581599-001
500 GB SATA hard drive 504339-001
500-GB hard drive, 2.5-inch 449980-001
250 GB, 7200-RPM SATA hard drive 504337-001
160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter 508312-001
160 GB, hard drive, 3.5-inch 504336-001
80 GB Solid-State Drive (SSD), 2.5-inch with adapter 508311-001
64 GB Solid-State Drive 581057-001
250-GB portable USB hard drive 500019-001
HP Compaq 6005 Pro, MT 581654-001 page 1
Standard and Optional Boards
System boards with thermal grease, alcohol pad, and CPU socket cover
1 System board 531966-001
* System board, excludes ES (for use in Russia) 581349-001
Memory modules
2 4 GB, PC3-10600
2 2 GB, PC3-10600
2 1 GB, PC3-10600
Other boards
* Broadcom NetXtreme GbE PCIe NIC 488293-001
* HP Wireless 802.11b/g/n WLAN card 538048-001
* Antenna for use with 538048-001 583345-001
* LSI 56K modem, PCIe 490689-001
* ATI HD3470 (RV620) 256-MB graphics card, one DP 1.1a connector, one
dual-link DVI connector, includes bracket
* ATI Radeon HD4550 (RV710) PCIe x16 graphics card, 512 MB 538051-001
* ATI Radeon HD4650 (RV730) PCIe x16 graphics card, 1 GB 538052-001
* Nvidia Quadro NVS290 256-MB PCIe graphics card 460815-001
* HP FireWire IEEE 1394 PCI card, FH 515182-001
AMD Athlon II X2 processors with alcohol pad and thermal grease:
* X2 B24, dual core, 2-MB cache, 3.0 GHz 585152-001
* X2 B22, dual core, 2-MB cache, 2.8 GHz 585151-001
AMD Phenom II processors with alcohol pad and thermal grease:
* X4 B95, quad core, 2-MB cache, 3.0 GHz 585156-001
* X4 B93, quad core, 2-MB cache, 2.8 GHz 585155-001
* X3 B75, triple core, 1.5-MB cache, 3.0 GHz 585154-001
* X3 B73, triple core, 1.5-MB cache, 2.8 GHz 585153-001
* X2 B55, dual core, 1-MB cache, 3.0 GHz 590134-001
* X2 B53, dual core, 1-MB cache, 2.8 GHz 590133-001
AMD Sempron processors with alcohol pad and thermal grease:
* 140, single core, 1-MB cache, 2.7 GHz 590132-001
* Not shown
585157-001
576110-001
576109-001
516913-001
Miscellaneous Parts
1 Chassis fan with guard 585884-001
2 Heatsink with alcohol pad and factory-applied thermal grease 581354-001
3 Internal speaker 581577-001
* Fan duct assy 581572-001
* Printer port 497727-001
* Mouse, PS2, optical 537748-001
* Mouse, optical, jack black 537749-001
* Mouse, USB laser 570580-001
* Powered USB speakers 571536-001
* Second serial port, LP 392414-001
* HP Business PC Security Lock Kit 508987-001
* Hard drive conversion kit, 2.5-inch to 3.5-inch 397117-001
* Solenoid lock 392416-001
*Not shown LP = Low profile
System Board
System Board Connectors and Jumpers (position of some untitled components may vary in location)
ROM RCVRY
X16PCIEXP PCIe x16 expansion slot PWR 6-pin main power connec-
PCI1 PCI expansion slot COMB Serial port connector
XU1 Processor slot IN/OUT External audio connectors
CHFAN1 System fan connector PS2 External PS2 connectors
CPU FAN Fan sink connector PAR Parallel port connector
PWR CPU 4-pin power connector PS STAT Power supply connector
DIMM1 - 4 Memory slots PSWD Password header
PB/LED Power switch connector DISPLAY
SPKR Internal speaker connector HLCK Hood lock connector
P23 Front panel audio connector USB External USB connectors
FRNT USB1 Front panel USB connector RJ45 External RJ45 connector
SATA0 - 3 SATA drive connectors X1PCIEXP1 PCIe x1 expansion slot
MEDIA Media card reader connector X1PCIEXP2 PCIe x1 expansion slot
USB Internal USB connector BAT RTC battery slot
SATS PWR2 Optical drive power connec-
ROM recovery header SATS PWR1 Hard drive power connec-
PORT
tor
tor
tor
External monitor connector
HP Compaq 6005 Pro, MT 581654-001 page 2
Setup Utility
Basic system information is in the Setup Utility held in the system ROM, accessed by pressing
F10 when prompted (on screen) during the boot sequence.
Computer Setup Menu
Heading Option/Description
File System Information - Lists the following main system specifications:
• Product name
• SKU number (some models)
• Processor type/speed/stepping
• Cache Size (L1/L2/L3)
• Memory size/speed/ no. channels
About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Flash System ROM - Allows you to select a drive containing a new BIOS.
Replicated Setup-Save to Removable Media & Restore from Removable Media
Default Setup
• Save Current Settings as Default
• Restore Factory Settings as Default
Apply Defaults and Exit - Applies the selected default settings and clears any established passwords.
Ignore Changes and Exit - Exits setup without applying or saving any changes.
Save Changes and Exit - Saves changes to system configuration or default set­tings and exits Computer Setup.
Storage Device Configuration - Lists all installed BIOS-controlled storage devices.
Security Setup Password - Allows you to set and enable setup (Administrator) password.
Power OS Power Management - Lets you enable/disable Idle Power Savings, ACPI S3
Advanced Power-On Options - Allows you to set:
• Emulation Type - ATAPI Zip or LS-120 drive, hard disk, CD-ROM drive
• Drive Emulation Type Options
• Translation Mode (ATA disks only)
• Translation Parameters (ATA disks only)
• SATA Default Values
Storage Options: Removable Media Boot, eSATA Port, Max eSATA Speed, SATA Emulation
DPS Self-Test - Allows you to execute self-tests on ATA hard drives.
Boot Order - Allows you to specify boot order.
• Shortcut to Temporarily Override Boot Order
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy resources, enable/disable network server mode, specify password requirement for warm boot, and allows you to enable/disable Setup Browse Mode, enable/ disable Stringent Password.
Smart Cover (some models) - Allows you to lock/unlock the Cover Lock or set Cover Removal Sensor to Disable/Notify User/Setup Password.
Device Security (some models) - Enables/disables all serial and parallel ports, audio, network controllers, embedded security devices., SATA0-3.
USB Security - Allows you to set Device Available/Device Hidden for: Front USB Ports 1-6, Rear USB Ports 1-12.
Slot Security - Allows you to disable PCIe/PCI slots and associated cards.
Network Service Boot - Enables/disables boot from OS on a server.
System IDs - Allows you to set Asset tag, ownership tag, chassis serial number/ UUID, and keyboard locale setting.
DriveLock Security-Lets you assign/modify hard drive p/w for added security.
System Security (some models) - Allows you to enable/disable:
• Data Execution Prevention
• Protected Audio Video Path (PAVP) (some models)
• Virtualization Technology(some models)
• Embedded Security Device Support
• OS management of Embedded Security Device (some models)
Master Boot Record Security - Allows you to save or restore master boot record.
Setup Security Level - Provides method to allow users limited access to change specified setup options without knowing Setup password.
Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on Device Inser­tion, Unique Sleep State Blink Rates.
Hardware Power Management-Lets you enable/disable SATA bus power mgmt.
Thermal - Allows you to control minimum permitted fan idle speed.
• POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days
• POST messages - Enable/disable
• F9 prompt - Enable/disable
• F10 prompt - Enable/disable
• F12 prompt - Enable/disable
• Factory Recovery Boot Support - Enable/disable
• Option ROM prompt - Enable/disable
• Remote wakeup boot source - Remote server/local hard drive
• After Power Loss - Off/on/previous state
• POST delay - None, 5, 10, 15, or 20 seconds
• Bypass F1 prompt
Execute Memory Test -Restarts computer and executes POST memory test.
BIOS Power-On - Allows you to set the computer to turn on at a preset time.
Onboard Devices - Lets you set resources or disable onboard system devices.
PCI Devices - Lists installed PCI devices with their IRQ settings and allows you to reconfigure IRQ or disable devices.
PCI VGA Configuration - Allows you to specify which VGA controller will be used when multiple video adapters are available.
Bus Options (some models) - Allows you to enable/disable PCI SERR# Genera­tion and PCI VGA palette snooping.
Device Options - Allows you to set:
• Printer Mode - Bi-Directional, EPP & ECP, Output Only
• Num Lock state at power-on - off/on
• S5 Wake on LAN - enable/disable
• Processor cache - enable/disable
• Multi-Processor - enable/disable
• Integrated graphics memory size - automatic, 32M, 64M, 128M, 256M
• Integrated Video - enable/disable
• Internal speaker - enable/disable
• NIC PXE Option ROM Download - enable/disable
• SATA RAID Option ROM Download - enable/disable
• HPET - enable/disable
• PCIe x16 Slot
• Integrated MAC Address
• System BIOS
• Chassis serial number
• Asset tracking number
• Management mode
Recovering the Configuration Settings
This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. NOTE: It is recommended that you save any modified computer configuration settings to a USB flash media device or a diskette-like device (a storage device set to emulate a diskette drive) and save the device for possible future use.
To restore the configuration, insert a USB flash media device or other storage media emulating a diskette with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility.
Drive Protection System
The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in some computers. DPS is designed to help diagnose problems that might result in unwarranted hard drive replacement. Running DPS will not affect any programs or data stored on the hard drive. The test resides in the hard drive firmware and can be executed even if the computer will not boot to an operating system. The time required to execute the test depends on the manufacturer and size of the hard drive; in most cases, the test will take approximately two minutes per gigabyte. Use DPS when you suspect a hard drive problem. If the computer reports a SMART Hard Drive Detect Imminent Failure message, there is no need to run DPS; instead, back up the information on the hard drive and contact a service provider for a replacement hard drive.
Accessing DPS through Computer Setup
1. Turn on or restart the computer.
2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10.
3. Select Storage > DPS Self-Test.
4. Select the hard drive to be tested and follow the screen prompts to complete the testing process.
Password Security
This computer supports security password features, which can be established through the Computer Setup Utilities menu. This computer supports two security password features that are established through the Computer Setup Utilities menu: setup password and power-on password. When you establish only a setup password, any user can access all the information on the computer except Computer Setup. When you establish only a power-on password, the power-on password is required to access Computer Setup and any other information on the computer. When you establish both passwords, only the setup password will give you access to Computer Setup. When both passwords are set, the setup password can also be used in place of the power-on password as an override to log in to the computer. This is a useful feature for a network administrator. If you forget the password for the computer, you can clear that password so you can gain access to the information on the computer by resetting the password jumper. CAUTION: Pushing the CMOS button will reset CMOS values to factory defaults.
Resetting the password jumper
1. Shut down the computer.
2. With the power cord disconnected, press the power button again to drain the system of any residual power.
3. Remove the access panel.
4. Locate the header and jumper.
5. Remove the jumper from pins 1 and 2. Place the jumper on either pin 1 or 2, but not both.
6. Replace the access panel.
7. Plug in and turn on power. Allow the operating system to start. This clears the current passwords and disables the password features.
8. To establish new passwords, repeat steps 1 - 4, replace the password jumper on pins 1 and 2, then repeat steps 6 - 8. Establish new passwords in Computer Setup.
Clearing and Resetting the CMOS
The CMOS button resets CMOS but does not clear the power-on and setup passwords. Clearing CMOS will clear the Active Management Technology (AMT) settings in the Manage­ment Engine BIOS Extension (MEBx), including the password. The password will default to “admin” and will need to be reset. The AMT settings will also need to be reset. To access the MEBx, press Ctrl+P during POST.
1. Turn off the computer and any external devices, and disconnect power.
2. Remove the access panel.
3. On the system board, press and hold the CMOS button for 5 seconds.
4. Replace the access panel, external devices, and reconnect the power cord.
5. Turn on the computer.
You will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred. Use Computer Setup to reset any special system setups along with the date and time.
HP Vision Field Diagnostics
The Hewlett-Packard Vision Field Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the sub­systems of the computer. The utility simplifies the process of effectively identifying, diagnos­ing, and isolating hardware issues. The Survey tab is displayed when you invoke HP Vision Field Diagnostics. This tab shows the current configuration of the computer. From the Survey tab, there is access to several categories of information about the computer. Other tabs provide additional information, including diag­nostic test options and test results. The information in each screen of the utility can be saved as an html file and stored on a diskette or USB flash drive. Use HP Vision Field Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device. Vision Field Diagnostics may be found on the CD that shipped with some computer models. The tool may also be downloaded from the HP Web site using the following procedure:
1. Go to www.hp.com
2. Click the Software & Download driver link.
3. Select Download drivers and software (and firmware).
4. Enter the product number in the text box and press Enter.
5. Select the specific product.
6. Select the OS.
7. Click the Diagnostic link.
8. Click Hewlett-Packard Vision Field Diagnostics.
9. Click Download.
NOTE: The download includes instructions on how to create a bootable CD or USB flash drive.
HP Compaq 6005 Pro, MT 581654-001 page 3
Common POST Error Messages
Screen Message Description Recommended Action
101-Option ROM Error 1. System ROM checksum.
2. Expansion board option ROM checksum.
103-System Board Failure
162-System Options Not Set
163-Time & Date Not Set
164-Memory Size Error
201-Memory Error RAM failure. 1. Ensure memory modules are
213-Incompatible Memory Module in Memory Socket(s) X, X, ...
214-DIMM Configura­tion Warning
215-DIMM Configura­tion Warning
219-ECC Memory Module Detected ECC Modules not supported on this Platform
301, 304-Keyboard error
501-Display Adapter Failure
510-Flash Screen Image Corrupted
511-CPU Fan not Detected
512-Rear Chassis Fan not Detected
605-Diskette Drive Type Error
917-Front Audio Not Connected
921-Device in PCI Express slot failed to initialize
DMA or timers 1. Clear CMOS.
Configuration incorrect. RTC battery may need to be replaced.
Invalid time or date in con­figuration memory. RTC battery may need to be replaced.
- or -
CMOS jumper may not be properly installed.
Memory amount has changed since the last boot (memory added or removed).
- or -
Incorrect memory configu­ration.
A memory module in mem­ory socket identified in error message missing critical SPD information, or incom­patible with the chipset.
Populated DIMM configura­tion is not optimized.
Populated DIMM configura­tion is not optimized.
Recently added memory module(s) support ECC memory error correction.
Keyboard failure or System Unit Error
Graphics display controller. 1. Reseat graphics card.
Flash Screen image has errors.
CPU fan is not connected or may have malfunctioned.
Rear chassis fan is not con­nected or may have mal­functioned.
Mismatch in drive type. 1. Disconnect any other diskette
Front audio harness has been detached or unseated from motherboard.
There is an incompatibility/ problem with this device and the system or PCI Express Link could not be retrained to an x1.
1. Verify ROM, reflash if required
2. If expansion board recently added, remove to see if problem remains.
3. Clear CMOS.
4. If message disappears, may be problem with expansion card.
5. Replace system board.
2. Remove expansion boards.
3. Replace the system board.
Run Computer Setup and check con­figuration in Advanced > Onboard Devices. Reset date and time in Con­trol Panel. If problem persists, replace RTC battery.
Reset the date and time under Con­trol Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery.
- or -
Check for proper placement of the CMOS jumper.
Press F1 to save memory changes.
-or-
1. Run Setup (F10).
2. Make sure the memory module(s) are installed properly.
3. If 3rd party memory added, test using HP-only memory.
4. Verify proper memory type.
correctly installed.
2. Verify proper memory type.
3. Remove and replace the identified faulty memory module(s).
4. If the error persists after replacing modules, replace system board.
1. Verify proper memory type.
2. Try another memory socket.
3. Replace DIMM with a module conforming to the SPD standard.
Rearrange DIMMs so each channel has the same amount of memory.
Remove power from the system and reinstall memory modules. On AMD systems, populate modules starting with slot XMM4, then XMM3, XMM2, XMM1. On Intel systems, populate modules starting with slot DIMM1, then DIMM3, DIMM2, DIMM4.
1. If additional memory was recently added, remove it to see if the problem remains.
2. Check product documentation for memory support information.
1. Reconnect keyboard with computer turned off.
2. Check connector for bent or missing pins.
3. Ensure no keys are depressed.
4. Replace keyboard.
5. If 304 possible system board issue
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card if possible
Reflash the system ROM with the latest BIOS image.
1. Reseat CPU fan.
2. Reseat fan cable.
3. Replace CPU fan.
1. Reseat rear chassis fan.
2. Reseat fan cable.
3. Replace rear chassis fan.
controller devices (tape drives).
2. Clear CMOS.
Reconnect or replace front audio harness.
Try rebooting the system. If the error reoccurs, the device may not work with this system
Common POST Error Messages (continued)
Screen Message Description Recommended Action
1720-SMART Hard Drive Detects Immi­nent Failure
1796-SATA Cabling Error
1797-SATA Drivelock is not supported in RAID mode.
1801-Microcode Patch Error
2200-PMM Allocation Error during MEBx Download
2201-MEBx Module did not checksum cor­rectly
2202-PMM Dealloca­tion Error during MEBx cleanup
2203-Setup error dur­ing MEBx execution
2204-Inventory error during MEBx execu­tion
2205-Interface error during MEBx execu­tion
2211-Memory not con­figured correctly for proper MEBx execu­tion.
Invalid Electronic Serial Number
Memory Parity Error Parity RAM failure.
Network Server Mode Active and No Key­board Attached
Parity Check 2 Parity RAM failure.
Hard drive is about to fail. (Some hard drives have a hard drive firmware patch that will fix an erroneous error message.)
One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 con­nectors must be used before SATA 2 and SATA 3.
Drivelock is enabled on one or more SATA hard drives, and they cannot be accessed while the system is config­ured for RAID mode.
Processor not supported by ROM B IOS.
Memory error during POST execution of the Manage­ment Engine (ME) BIOS Extensions option ROM.
Memory error during POST execution of the Manage­ment Engine (ME) BIOS Extensions option ROM.
Memory error during POST execution of the Manage­ment Engine (ME) BIOS Extensions option ROM.
MEBx selection or exit resulted in a setup failure.
BIOS information passed to the MEBx resulted in a fail­ure.
MEBx operation experi­enced a hardware error dur­ing communication with ME.
DIMM1 is not installed. Make sure there is a memory module
Electronic serial number is missing.
Third-party graphics card may be causing a problem.
Keyboard failure while Net­work Server Mode enabled.
Third-party graphics card may be causing a problem.
1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test.
2. Apply hard drive firmware patch if applicable.
3. Back up contents and replace hard drive.
Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 4.
Either remove the Drivelocked SATA device or disable the Drive­lock feature. To disable the Drive­lock feature, enter Computer Setup, change Storage > Storage Options > SATA Emulation to IDE, and select File > Save Changes and Exit. Re-enter Computer Setup and select Security > Drivelock Secu- rity. For each listed Drivelock-capa­ble SATA device, ensure Drivelock is Disabled. Lastly, change Storage
> Storage Options > SATA Emula­tion back to RAID and select File > Save Changes and Exit.
1. Upgrade BIOS to proper version.
2. Change the processor.
1. Reboot the computer.
2. Unplug power cord, reseat memory, reboot computer.
3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer.
4. If the error persists, replace the system board.
1. Reboot the computer.
2. Unplug power cord, reseat memory, reboot computer.
3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer.
4. If the error persists, replace the system board.
1. Reboot the computer.
2. Unplug power cord, reseat memory, reboot computer.
3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer.
4. If the error persists, replace the system board.
1. Reboot the computer.
2. Unplug power cord, reseat memory, reboot computer.
3. If memory configuration recently changed, unplug computer, restore original memory configuration, and reboot computer.
4. If the error persists, replace the system board.
1. Reboot the computer.
2. If error persists, update to latest BIOS version.
3. If the error still persists, replace the system board.
1. Reboot the computer.
2. If error persists, update to latest BIOS version.
3. If the error still persists, replace the system board.
in the black DIMM1 socket and that it is properly seated.
Enter the correct serial number in Computer Setup.
Run Computer Setup and Diagnostic utilities. Remove 3rd party graphics card to see if the problem goes away.
1. Reconnect keyboard with computer turned off.
2. Check connector for bent or missing pins.
3. Ensure that no keys are depressed.
4. Replace keyboard.
Run Computer Setup and Diagnostic utilities. Remove 3rd party graphics card to see if problem goes away.
HP Compaq 6005 Pro, MT 581654-001 page 4
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