HP Compaq 6000 Pro Reference Guide

Illustrated Parts & Service Map

HP Compaq 6000 Pro All-In One Business PC

© 2010, 2011, 2013 Hewlett-Packard Development Company, L.P. The informa­tion contained herein is subject to change without notice. HP shall not be lia­ble for technical or editorial errors or omissions contained herein. Intel,
Pentium, Intel Inside, and the Intel logo are trademarks or registered trade­marks of the Intel Corporation and its subsidiaries in the U. S. and other
countries.

Document Number 628500-003. 3rd Edition July 2013.

Key Specifications

Processor Type Intel® Pentium dual core, Intel Core™2 Duo, Intel Cel-

RAM Type DDR3-SDRAM DIMMs, PC2-10600 (1333 MHz) non-

Maximum RAM Supported 8 GB
Expansion Slots • (1) full-height mini PCIe x1

Graphics Adapter Integrated Intel Graphics Media Accelerator 4500;

Chipset Intel Q43 Express
Drive Support • (1) 5.25-inch Slimline

I/O Interfaces (2) side USB ports, (5) rear USB ports, DisplayPort

Operating Systems • Windows 7

Spare Parts

Mass Storage Devices (bracket not spared, reuse existing bracket)
8X DVD-ROM drive 637998-001

8X DVD±RW SuperMulti DL drive 619238-001
4X DVD±RW SuperMulti DL drive 619239-001
8X DVD±RW SuperMulti DL drive, LightScribe, HF 615944-001
8X DVD±RW SuperMulti DL drive, non-LightScribe 657959-001
1 TB hard drive 621418-001
500 GB hard drive 621421-001
320 GB hard drive 621420-001
250 GB hard drive 621419-001
80 GB solid-state drive 607817-001

eron® dual core

ECC

• (1) half-height mini PCIe x1

• (1) MXM 3.0 graphics slot

MXM graphics

• (1) 3.5-inch or 2.5-inch

monitor output, RJ-45 network connection, 1394 port,
PS/2 keyboard and mouse ports, stere o a udio line out ­put; with optional TV tuner: (2) coax jacks, IR Emitter
(Blaster) output (optional)

• Windows Vista

• Windows XP

• Novell SuSE Linux Enterprise Desktop 11

• FreeDOS

Standard and Optional Boards

System boards with thermal grease, alcohol pad, and CPU socket cover
1 System board 607818-001
2 Graphics card, G210, 512 MB 621426-001
* Graphics card, HD5570, 1 GB 628380-001
* Graphics card, GFX, 1 GB 652164-001
3 HP TV tuner 613990-001
* TV tuner module for use in the Asia-Pacific region 621424-001
* TV tuner module for use in Hong Kong and the People’s Republic

of China
4 Bluetooth module 617047-001
5 WLAN module (802.11b/g/n) 593897-001
* WLAN module (802.11a/b/g/n), 2x2 652165-001
6 Webcam module 625254-001
7 Optical drive board 643153-001
* Brightness board 643152-001
* Hood sensor board 643154-001
Memory modules (PC3-10600)
*2 GB
*4 GB
Intel Core2 Duo processors with alcohol pad and thermal grease:
E8600, 6-MB cache, 3.33 GHz 497732-001
E8500, 6-MB cache, 3.16 GHz 466170-001
E8400, 6-MB cache, 3.00 GHz 466169-001
E7600, 3-MB cache, 3.06 GHz 573954-001
E7500, 3-MB cache, 2.93 GHz 531988-001
Intel Pentium processors with alcohol pad and thermal grease:
E6700, 2-MB cache, 3.20 GHz 418950-001
E6600, 2-MB cache, 3.06 GHz 602070-001
E6500, 2-MB cache, 2.93 GHz 586748-001
E5500, 2-MB cache, 2.80 GHz 613035-001
E5400, 2-MB cache, 2.70 GHz 586743-001
Intel Celeron processor with alcohol pad and thermal grease:
E3300, 1-MB cache, 2.50 GHz 585886-001

* Not shown

Keyboards (not illustrated)

USB
USB, blue
PS/2
PS2/, blue
Wireless
Wireless, blue
USB, Smartcard
USB, Washable
USB, mini

Brazilian Portuguese -201 LA Spanish -161

French Canadian -121

International -371 Taiwanese -AB1

International English -AR1 Thai -281

Japanese -291 U.S. -001

Korean (Hangul)

-AD1

590271-xx1
658321-xx1
611374-xx1
665887-xx1
611376-xx3
647446-xx1
613463-xx3
613125-xx1
611375-xx3

People’s Republic of China

U.K. -031

621423-001

593895-001
593896-001

-AA1

HP Compaq 6000 Pro AIO Illustrated Parts & Service Map 628500-003 page 1

Miscellaneous Parts

1 Heat sink (thermal module), MXM graphics not spared
* Heat sink (thermal module), UMA graphics not spared
2 Display panel, 21.5-inch, non-glare, AUO (includes cable and

inverter; does not include bezel)

* Display panel, 21.5-inch, CMO (includes cable and inverter; does

not include bezel)

* Display panel, 21.5-inch, SMG (includes cable and inverter; does

not include bezel)

633225-001

657230-001

657231-001

3 Sp eaker, left 644382-001
3 Sp eaker, right 644383-001
4 Stand 643141-001
5 Port cover 643148-001
6 Rear I/O cover 643160-001
7 Fan/blower 644381-001
* Small fan/blower 733734-001
* Bezel, display 662912-001
* Front bezel, computer 679217-001
* Optical drive bezel 654297-001
* Stand cover 643144-001
* Hard drive cover 643142-001
* Memory cover 643143-001
* Postponement door (part of rear cover) 643156-001
* Tape, used to ground the WLAN antenna 643147-001
* Power control assembly 643151-001
* Rear cover 643155-001
* Power supply, 150W, external 618019-001
* Power supply, 180W, external 618020-001
* Remote control for use in North America 642086-001
* Remote control for use in the Asia/Pacific and Latin American

regions

642181-001

* Mouse, USB, Jack Black 570580-001
* Mouse, PS/2, optical 609250-001
* Mouse, optical, Carbon 444740-001
* Mouse, USB, optical, Portia 621416-001
* Mouse, wireless, includes dongle 621417-001
* Mouse, washable 619580-001

*Not shown

Cables (not illustrated)
Power button cable 643145-001

Optical drive eject/brightness cable 643146-001
Hood sensor cable 643149-001
Camera to MPCA cable 643150-001
Display cable 643157-001
Inverter power cable 643158-001
Optical drive SATA cable 643159-001
Bluetooth/USB cable 643161-001
Hard drive SATA cable 658144-001
DisplayPort (DP) to HDMI adapter 617450-001

System Board

System Board Connectors and Jumpers (component location may vary)
DP, J64 DisplayPort connector PSWRD System password header
HDD

POWER
HDD Hard drive connector 1394 1394 port
ODD Optical drive connector USB USB connectors
SYSTEM

FAN
Bluetooth Bluetooth module connec-

HSENSE Hood sensor connector BATTERY RTC battery socket
INV Inverter board connector P6, SPKR Speaker jack
GRAPHICS

CARD
PROCES-

SOR
CAMERA Webcam connector IR BLASTER IR extended connector
MXM LVDS MXM display connector KBD PS/2 keyboard connector
UMS LVDS
P11 Auxiliary audio connector
XMM1 Memory socket 1 RJ-45 Network connector
XMM3 Memory socket 2 DC INPUT AC adapter connector
SW50,

CMOS

Common POST Error Messages

Screen Message Probable Cause Recommended Action

101-Option ROM Error System ROM or expansion

103-System Board
Failure

164-Memory Size Error Memory amount has

164-Memory Size Error Incorrect memory configu-

201-Memory Size Error RSM failure 1. Ensure memory modules are

214-DIMM Configuration
Warning

301-, 304-Keyboard error Keyboard failure. 1. Reconnect keyboard with

511-Display Adapter Fail­ure

1801-Microcode Patch
Error

1801-Microcode Patch
Error

Hard drive power connec­tor

CARD
READER

Media card reader con­nector

System fan connector MIC, J72 Microphone connector

tor

Graphics card connector

J75 Headphone jack

LINE OUT

Headphone jack

CPU USB USB connectors

UMA display connector MS PS/2 mouse connector

USB

CMOS password header PB/LED

board option ROM check­sum.

DMA or timers 1. Clear CMOS memory.

changed since the last boot
(memory added or
removed).

ration

Populated DIMM configura­tion is not optimized

CPU Fan no Detected. 1. Reseat CPU fan.

Processor not supported by
ROM BIOS.

Processor is not supported by
ROM BIOS.

USB connector

Power button/LED connec­tor

1. Verify ROM, reflash if required

2. Remove any recently added
cards to see if problem
remains.

3. Clear CMOS. If message
disappears, may be problem
with card.

4. Replace system board

2. Remove expansion boards.

3. Replace system board.

Press the F1 key to save the
memory changes.

1. Run Setup (F10).

2. Make sure memory module(s)
installed properly.

3. If third-party memory added,
test using HP-only memory.

1. Verify proper module type.

correctly installed.

2. Verify proper module type.

3. Remove and replace identified
faulty memory module(s).

4. If error persists after replacing
modules, replace system
board.

Rearrange the DIMMs so that
each channel has the same
amount of memory.

system turned off.

2. Check keyboard connection or
keys.

3. Check connector for bent or
missing pins.

4. Replace keyboard.

5. If 304, possible system board
problem.

2. Reseat fan cable.

3. Replace CPU fan.

1. Upgrade BIOS to proper version.

2. Change the processor.

1. Upgrade ROM proper version.

2. Change the processor.

HP Compaq 6000 Pro AIO Illustrated Parts & Service Map 628500-003 page 2