Compaq 516 Notebook PC
Compaq 515 Notebook PC
Compaq 511 Notebook PC
Compaq 510 Notebook PC
Maintenance and Service Guide
Document Part Number: 534271-001
June 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
AMD Athlon, AMD ATI Radeon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are trademarks of
Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2009
Document Part Number:534271-001
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
■ 14.0-in, HD (1366 × 768),
AntiGlare,
LED display assembly
■ 14.0-in, HD (1366 × 768),
BrightView,
LED display assembly
with webcam
■ 14.0-in, HD (1366 × 768),
BrightView,
LED display assembly
■ 14.0-in, HD (1366 × 768),
EMPC BrightView,
LED display assembly
with webcam
■ Supports privacy filterxxxx
■ All display assemblies include
2 WLAN antennas
x
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
(Continued)
1–2Maintenance and Service Guide
Product description
CategoryDescription
Memory2 customer-accessible/upgradable
memory module slots
Supports dual-channel memory
Supports the following
configurations at 800 MHz and
667 MHz:
■ 8192-MB total system memory
(4096 × 2, dual-channel)
■ 4096-MB total system memory
(2048 × 2, dual-channel)
■ 4096-MB total system memory
(4096 × 1)
■ 3072-MB total system memory
(2048 + 1024, dual-channel)
■ 2560-MB total system memory
(2048 + 512, dual-channel)
■ 2048-MB total system memory
(1024 × 2, dual-channel)
■ 2048-MB total system memory
(2048 × 1)
■ 1536-MB total system memory
(1024 + 512, dual-channel)
■ 1024-MB total system memory
(512 × 2, dual-channel)
■ 1024-MB total system memory
(1024 × 1)
■ 512-MB total system memory
(512 × 1)
Compaq 516
Notebook PC
xxxx
Compaq 515
Notebook PC
Compaq 511
Notebook PC
Compaq 510
Notebook PC
(Continued)
Maintenance and Service Guide1–3
Product description
CategoryDescription
Memory
(continued)
Hard drivesSupports 9.50-mm, 6.35-cm
Supports the following
configurations at 667 MHz:
■ 4096-MB total system memory
(2048 × 2, dual-channel, only
on GME965 and PM965
system boards)
■ 4096-MB total system memory
(4096 × 1, only on GME965
and PM965 system boards)
■ 3072-MB total system memory
(2048 + 1024, dual-channel,
only on GME965 and PM965
system boards)
■ 2560-MB total system memory
(2048 + 512, dual-channel, only
on GME965 and PM965
system boards)
■ 2048-MB total system memory
(1024 × 2, dual-channel)
■ 2048-MB total system memory
(2048 × 1)
■ 1536-MB total system memory
(1024 + 512, dual-channel)
■ 1024-MB total system memory
(512 × 2, dual-channel)
■ 1024-MB total system memory
(1024 × 1)
■ 512-MB total system memory
(512 × 1)
(2.50-in) hard drives
Supports HP DriveGuard
Hard Drive Protection
Customer-accessible
Serial ATA (SATA)
Supports the following hard
drives:
■ 500-GB, 5400-rpm
■ 320-GB, 5400-rpm
■ 250-GB, 7200- and 5400-rpm
■ 160-GB, 7200- and 5400-rpm
Compaq 516
Notebook PC
xxxx
xxxx
Compaq 515
Notebook PC
Compaq 511
Notebook PC
Compaq 510
Notebook PC
(Continued)
1–4Maintenance and Service Guide
Product description
Compaq 516
CategoryDescription
Optical drives12.7-mm tray load
Serial ATA (SATA)
Fixed (removal of 1 screw
required)
Customer-accessible
Parallel ATA
Supports no-optical-drive option
Supports the following drives:
■ DVD±RW and CD-RW
SuperMulti Double-Layer Drive
with LightScribe
■ 8X DVD-ROM Drive
MicrophoneIntegrated IDT92HD75
microphone
AudioSingle mono speakerxxxx
Headphone jackxxxx
Microphone jackxxxx
WebcamIntegrated 2-megapixel webcam
with fixed focus
Modem56k, v.92 data/fax modem xxxx
Supports no modem option xxxx
Notebook PC
xxxx
xxxx
xxxx
Compaq 515
Notebook PC
Compaq 511
Notebook PC
Compaq 510
Notebook PC
EthernetMarvell 88E8042 10/100 network
interface card (NIC)
S3/S4/S5 wake on LAN
(AC mode only)
Power
requirements
90-W AC adapterxx
65-W AC adapterxx
6-cell, 2.20-Ah (47-Wh) Li-ion
battery
xxxx
xxxx
xxxx
(Continued)
Maintenance and Service Guide1–5
Product description
CategoryDescription
WirelessIntegrated WLAN options by way
of wireless module
2 wireless antennas built into
display assembly
Supports no-WLAN option
Support for the following WLAN
formats:
■ Broadcom 4322AGN
802.11a/b/g/n WLAN module
with Bluetooth®
■ Broadcom 4322AGN
802.11a/b/g/n WLAN module
■ Broadcom 4312G 802.11a/b/g
WLAN module with Bluetooth
■ Broadcom 4312G 802.11a/b/g
WLAN module
■ Intel PRO/wireless 3945
802.11a/b/g WLAN module with
Bluetooth
■ Intel PRO/wireless 3945
802.11a/b/g WLAN module
■ Intel PRO/wireless 3945
802.11b/g WLAN module with
Bluetooth (for use in Jordan,
Kuwait, and the United Arab
Emirates only)
■ Intel PRO/wireless 3945
802.11b/g WLAN module
(for use in Jordan, Kuwait, and
the United Arab Emirates only)
Compaq 516
Notebook PC
xxxx
Compaq 515
Notebook PC
Compaq 511
Notebook PC
xx
Compaq 510
Notebook PC
External media
cards
PortsAudio-in (mono microphone)xxxx
One ExpressCard slot, supporting
optional ExpressCard/34 cards
SD Card Reader supporting
MultiMediaCard (MMC),
MultiMediaCard 4.2 (MMC Plus,
including MMC Plus HC), Secure
Digital (SD) Memory Card, Secure
Digital High Capacity (SDHC)
Memory Card, and Secure Digital
High Speed (SDHS) Memory Card
Audio-out (stereo headphone)xx
Multi-pin AC powerxxxx
RJ-45 (Ethernet, includes link and
activity lights)
buttons
Supports 2-way scroll
Taps enabled as default
Preinstalled with MS Basics:
■ Windows Vista® Home Basic
(32 bit, English and
Japanese only)
■ Windows Vista Business
(32 bit, English
and Japanese only)
■ Windows Vista Business
(32 bit, Japanese only)
Preinstalled with MS Office:
■ Windows Vista Basic (32 bit)
with Office 2007 Ready
■ Windows Vista Home Basic
(32 bit) with Office 2007 Ready
without Powerpoint
(Japanese only)
Notebook PC
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
Compaq 515
Notebook PC
Compaq 511
Notebook PC
Compaq 510
Notebook PC
■ Windows Vista Home Basic
(32 bit) with Office 2007
Personal with Powerpoint
(Japanese only)
■ Windows Vista Home Basic
(32 bit) with Office 2007
Professional (Japanese only)
■ Windows Vista Business
(32 bit) with Office 2007 Ready
■ Windows Vista Business
(32 bit) with Office 2007
Personal without Powerpoint
(Japanese only)
■ Windows Vista Business
(32 bit) with Office 2007
Personal with Powerpoint
(Japanese only)
■ Windows Vista Business
(32 bit) with Office 2007
Professional (Japanese only)
■ Windows Vista Business
(32 bit, with Windows XP Pro
images) with Office 2007
Ready
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
(Continued)
Maintenance and Service Guide1–7
Product description
CategoryDescription
Operating
system
Preinstalled with MS Office
(continued):
(continued)
■ Windows Vista Business
(32 bit, with Windows XP Pro
images) with Office 2007
Personal (Japanese only)
■ Windows Vista Business
(32 bit, with Windows XP Pro
images) with Office 2007
Personal with Powerpoint
(Japanese only)
■ Windows Vista Business
(32 bit, with Windows XP Pro
images) with Office 2007
Professional (Japanese only)
Preinstalled:
■ FreeDOSxxxx
■ Red Flag Linux
(People’s Republic of China
only)
Restore Media:
■ Windows Vista Basic (32 bit)
Compaq 516
Notebook PC
xxxx
xxxx
xxxx
xxxx
xxxx
Compaq 515
Notebook PC
Compaq 511
Notebook PC
Compaq 510
Notebook PC
■ Windows Vista Business
(32 bit)
■ Windows Vista Business
(64 bit)
■ Windows XP Proxxxx
■ DRDVD Windows Vista xxxx
■ DRDVD Windows XP Proxxxx
■ SRDVD SUSE Linuxxx
■ Office Ready DVDxxxx
■ Red Flag Linux
(People’s Republic of China
only)
Certified:
■ Microsoft® WHQL
■ SuSE Linuxxxxx
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory modules
Optical drive
WLAN module
xxxx
xxxx
xxxx
xxxx
xxxx
1–8Maintenance and Service Guide
Top components
Display components
2
External component identification
ItemComponentDescription
(1)Wireless antennas (select
models only)
(2)Webcam light (select models only)On: The webcam is in use.
(3)Webcam (select models only)Records video and captures still photographs.
Maintenance and Service Guide2–1
On select computer models, at least 2 antennas send and receive signals
from one or more wireless devices.
The antennas are not visible from the outside of the computer.
✎
For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the
Safety and Environmental Notices
These notices are located in Help and Support.
that applies to your country or region.
Regulatory,
(Continued)
External component identification
ItemComponentDescription
(4)SpeakerProduces sound.
(5)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
(6)Internal microphoneRecords sound.
(7)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
headphones, ear buds, a headset, or television audio.
When a device is connected to the headphone jack, the computer
✎
speakers are disabled.
microphone, or monaural microphone.
2–2Maintenance and Service Guide
Buttons, switch, and speaker
External component identification
ItemComponentDescription
(1)Internal display switchTurns off the display if the panel lid is closed while the power is on.
(2)Wireless buttonTurns the wireless feature on or off but does not establish a
wireless connection.
You must set up or access a wireless network to establish a
✎
wireless connection.
(3)Power button■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the computer.
■ When the computer is in the Sleep state, press the button briefly to
exit Sleep.
■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start > Control Panel >
System and Maintenance > Power Options.
(4)SpeakerProduces sound.
Maintenance and Service Guide2–3
External component identification
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in combination with
the fn key.
2–4Maintenance and Service Guide
Lights
External component identification
ItemComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Wireless light■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
(3)Power light■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
Maintenance and Service Guide2–5
External component identification
Pointing devices
ItemComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
2–6Maintenance and Service Guide
Front components
ItemComponentDescription
(1)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
(2)Internal microphoneRecords sound.
(3)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
(4)SD Card ReaderSupports the following optional digital card formats:
External component identification
headphones, ear buds, a headset, or television audio.
When a device is connected to the headphone jack, the computer
✎
speakers are disabled.
microphone, or monaural microphone.
■ MultiMediaCard (MMC)
■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity (SDHC) Memory Card
■ Secure Digital High Speed (SDHS) Memory Card
Maintenance and Service Guide2–7
External component identification
Right-side components
ItemComponentDescription
(1)Optical driveReads optical discs and, on select models, also writes to optical discs.
(2)Optical drive lightBlinking: The optical drive is being accessed.
(3)Security cable slotAttaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
(3)VentEnables airflow to cool internal components.
External component identification
Connects a modem cable.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)External monitor portConnects an external VGA monitor or projector.
(5)Battery light■ Amber: A battery is charging.
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source the light stays off until the
battery reaches a low battery level.
(6)Power connectorConnects an AC adapter.
(7)RJ-45 (network) jackConnects a network cable.
(8)USB ports (3)Connect optional USB devices.
Maintenance and Service Guide2–9
External component identification
Bottom components
ItemComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latches (2)Release the battery from the battery bay.
(3)Vents (4)Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)Memory module compartmentContains the memory module slots.
(5)WLAN module compartmentContains the wireless LAN module slot.
To prevent an unresponsive system, replace the wireless module only
Ä
with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country.
If you replace the module and then receive a warning message, remove
the module to restore computer functionality, and then contact technical
support through Help and Support.
(6)Hard drive bayHolds the hard drive.
2–10Maintenance and Service Guide
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
3
Illustrated parts catalog
ItemComponentDescription
Product nameThis is the product name affixed to the front of the computer.
1
Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
2
Part number/Product number (p/n)This number provides specific information about the product’s
3
Model descriptionThis is the alphanumeric identifier used to locate documents,
4
Warranty periodThis number describes the duration of the warranty period for
5
Maintenance and Service Guide3–1
hardware components. The part number helps a service
technician to determine what components and parts are needed.
drivers, and support for the computer.
the computer.
Illustrated parts catalog
Computer major components
3–2Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(1)14.0-in, SVA, HD, LED display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):
For use only on computer models equipped with an AMD processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam572524-001
■ AntiGlare display assembly for use only on computer models not equipped with
a webcam
■ BrightView display assembly for use only on computer models equipped with a webcam572526-001
572523-001
■ BrightView display assembly for use only on computer models not equipped with
a webcam
For use only on computer models equipped with an Intel processor:
■ AntiGlare display assembly for use only on computer models equipped with a webcam538416-001
■ AntiGlare display assembly for use only on computer models not equipped with
a webcam
■ BrightView display assembly for use only on computer models equipped with a webcam538419-001
■ BrightView display assembly for use only on computer models not equipped with
a webcam
See “Display assembly subcomponents” on page 3-10 for display assembly internal component spare
✎
part information.
(2)Switch cover (includes power button board and cable)538451-001
(3)Keyboard (includes keyboard cable):
■ For use in Belgium539682-A41
■ For use in Brazil539682-201
■ For use in Bulgaria539682-261
■ For use in the Czech Republic539682-221
■ For use in Denmark539682-081
■ For use in France539682-051
572525-001
538415-001
538418-001
■ For use in French Canada539682-121
■ For use in Germany539682-041
■ For use in Greece539682-DJ1
■ For use in Hungary539682-211
■ For use in Iceland539682-DD1
■ For use in Israel539682-BB1
■ For use in Italy539682-061
(Continued)
Maintenance and Service Guide3–3
Illustrated parts catalog
ItemDescriptionSpare Part Number
(3)Keyboard:
■ For use in Japan539682-291
■ For use in Latin America539682-161
■ For use in the Netherlands539682-B31
■ For use in Norway539682-091
■ For use in Portugal539682-131
■ For use in Russia539682-251
■ For use in Saudi Arabia539682-171
■ For use in Slovakia539682-231
■ For use in Slovenia539682-BA1
■ For use in South Korea539682-AD1
■ For use in Spain539682-071
■ For use in Sweden and Finland539682-B71
■ For use in Switzerland539682-BG1
■ For use in Taiwan539682-AB1
■ For use in Thailand539682-281
■ For use in Turkey539682-141
■ For use in the United Kingdom539682-031
■ For use in the United States539682-001
(4)Speaker538453-001
(5)Top cover (includes TouchPad button board and cable and TouchPad board and cable)538446-001
Plastics Kit, includes:538450-001
(6a)ExpressCard slot bezel
(6b)Wireless module compartment cover
(6c)Hard drive cover
(6d)Memory module compartment cover
(Not illustrated: Optical drive bay bezel and RJ-11 connector cover)
See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information.