HP Color Laserjet 2500 Schematic
hp color LaserJet
2500 series
service
HP Color LaserJet 2500 Series Printers
Service
Copyright Information
© 2002 Hewlett-Packard
Company
All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright laws.
Part number C9706-90926
Edition 1, 9/2002
Printed in USA
Warranty
The information contained in this
document is subject to change
without notice.
Hewlett-Packard makes no
warranty of any kind with respect
to this information. HEWLETTPACKARD SPECIFICALLY
DISCLAIMS THE IMPLIED
WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the Government
is subject to restrictions as set
forth in subparagraph (c) (1)(ii) of
the Rights in Technical Data
Clause at DFARS 52.227-7013.”
Trademark Credits
Microsoft®, Windows®, Windows
NT®, and MS-DOS® are U.S.
registered trademarks of
Microsoft Corporation.
TrueType™ is a U.S. trademark
of Apple Computer, Inc.
UNIX® is a registered trademark
of The Open Group.
E
NERGY STAR® is a U.S.
registered service mark of the
U.S. Environmental Protection
Agency.
All other products mentioned
herein may be trademarks of
their respective companies.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety
precautions when using this
product to reduce risk of injury
from fire or electric shock.
1. Read and understand all
instructions in the user
guide.
2. Observe all warnings and
instructions marked on the
product.
3. Use only a grounded
electrical outlet when
connecting the HP LaserJet
2500 printer to a power
source. If you don’t know
whether the outlet is
grounded, check with a
qualified electrician.
4. Do not touch the contacts
on the end of any of the
sockets on the HP LaserJet
2500 printer. Replace
damaged cords
immediately.
5. Unplug this product from
wall outlets before cleaning.
6. Do not install or use this
product near water or when
you are wet.
7. Install the product securely
on a stable surface.
8. Install the product in a
protected location where no
one can step on or trip over
the power cord and the
power cord will not be
damaged.
9. If the product does not
operate normally, see the
online user guide.
10. Refer all servicing questions
to qualified personnel.
Information regarding FCC Class
B, Parts 15 and 68 requirements
can be found in the user guide.
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Contents
1 Product Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Product configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Printer overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Front and left-side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Back and right-side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Warranty statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Limited warranty for the print cartridges and imaging drum . . . . . . . . . . . . . . . . . . . . . . . . . .24
Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Canadian DOC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Finnish laser statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
2 Installation and operation
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Understanding supplies status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Understanding printer status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Selecting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Supported print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Printer output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Top output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Rear output door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Loading media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Loading tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Loading optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Loading optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Using the embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Settings tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Networking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Other links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Using printer status and alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Contents 3
3 Maintenance
Life expectancies of supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Replacing the pickup roller and separation pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Replacing the separation pad in tray 2 or in optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . 51
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cleaning the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Calibrating the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Managing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Checking and ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Storing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing and recycling supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
HP policy on non-HP supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
HP fraud hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4 Theory of operation
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Basic sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Pickup and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Solenoid and clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Image formation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Latent image formation stage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Developing stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Transfer stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Fusing stage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Print cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Imaging-drum E-label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
4 C9706-90926
5 Removal and replacement
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Removal and replacement strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Before performing service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Pre-service procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Parts removal order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removal and replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Imaging drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Jetdirect card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Fuser cover (and fuser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Right- and left-side covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
On-off switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Interface cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Formatter
Formatter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Fuser motor (J702) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Dc controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Optional tray 2 (250-sheet tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Carousel motor (J704) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Front lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Top door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Air duct and fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Density sensor and top-of-page sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
E-label reader (for imaging-drum E-labels). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Tray 1 (multipurpose tray). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Tray 1 separation pad assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Waste-toner sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Top plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Print-cartridge carousel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Registration-roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Toner-catch tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Transfer-roller plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Feed-drive shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
ECU pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Sub-high-voltage transformer PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
High-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Low-voltage PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Paper-top sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Fuser-wrap sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
250-sheet feeder pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
250-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
250-sheet feeder PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
500-sheet feeder pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
500-sheet feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
500-sheet feeder motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
5
6 Troubleshooting
Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Control panel light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Supplies Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Printer Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Attention with Ability to Continue secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Accessory error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Service error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Solving image-quality problems (all print jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Solving image-quality problems (color print jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Resolving problems that generated messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Resolving problems that did not generate messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Solving general printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Solving PostScript (PS) errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Solving common Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Rotating the print-cartridge carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Functional checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Engine test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Half self-test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Drum-rotation functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Heating element check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
High-voltage power-supply check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Paper-path check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Service mode functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
NVRAM initializer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Demo page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Supplies Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
General timing charts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Locations of connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Dc controller connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Main wiring diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
HP Color LaserJet 2500 Series Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
6 C9706-90926
7 Parts and diagrams
Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Related documentation and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
How to use the parts lists and diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Printer (without optional trays) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Internal Components (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Internal components (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Middle frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Rotary (carousel) assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Center frame assembly—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Media tray—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256
Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Internal components—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
Media tray—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
Alphabetical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Index
7
8 C9706-90926
Figures
Figure 1. Front and left-side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Figure 2. Back and right-side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Figure 3. Space required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Figure 4. Interface ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Figure 5. Control panel lights and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Figure 6. Standard and optional input trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Figure 7. Printer output paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Figure 8. Toner specks and smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Figure 9. Loading the cleaning page in tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Figure 10. Cross-section of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Figure 11. Engine control system (includes the basic configuration of the printer) . . . . . . . . .61
Figure 12. Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Figure 13. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Figure 14. Laser/scanner system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Figure 15. Pickup and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Figure 16. Optional tray 2 (250-sheet paper tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Figure 17. Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Figure 18. Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Figure 19. Solenoid and clutches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Figure 20. Solenoid and clutches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Figure 21. Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Figure 22. Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Figure 23. Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Figure 24. Image formation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Figure 25. Step 1: primary charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Figure 26. Step 2: laser-beam exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Figure 27. Developing block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Figure 28. Step 3: developing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Figure 29. Step 4: primary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Figure 30. Step 5: secondary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Figure 31. Step 6: separation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Figure 32. Step 7: fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Figure 33. Step 8: roller charging (auxiliary transfer belt cleaning roller). . . . . . . . . . . . . . . . .78
Figure 34. Step 9: roller charging (transfer belt cleaning roller). . . . . . . . . . . . . . . . . . . . . . . .79
Figure 35. Step 10: transfer belt cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Figure 36. Step 11: drum cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Figure 37. Print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Figure 38. Print-cartridge E-label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Figure 39. Removing the fuser cover (and fuser). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Figure 40. Removing the right-side cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Figure 41. Removing the right-side cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Figure 42. Removing the control panel (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Figure 43. Removing the control panel (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Figure 44. Removing the on-off switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Figure 45. Removing the interface cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Figure 46. Removing the formatter cage (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Figure 47. Removing the formatter cage (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Figure 48. Removing the formatter (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Figure 49. Removing the formatter (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Figure 50. Removing the fuser motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Figure 51. Removing the dc controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Figure 52. Removing the dc controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Contents 9
Figure 53. Removing optional tray 2 (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 54. Removing optional tray 2 (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 55. Removing the carousel motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 56. Removing the front lower cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 57. Removing the back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 58. Removing the top cover (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 59. Removing the top cover (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 60. Removing the top door (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Figure 61. Removing the top door (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 62. Removing the air duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 63. Removing the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 64. Reinstalling the top output bin cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 65. Removing the front cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 66. Removing the density sensor cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 67. Removing the density sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 68. Removing the E-label reader (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Figure 69. Removing the E-label reader (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 70. Removing tray 1 (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 71. Removing tray 1 (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 72. Removing the tray 1 separation pad assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 73. Removing the gear assembly (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 74. Removing the gear assembly (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Figure 75. Removing the waste toner sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 76. Removing the rotary-drive assembly (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Figure 77. Removing the rotary-drive assembly (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Figure 78. Removing the rotary-drive assembly (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Figure 79. Removing the top plate (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Figure 80. Removing the top plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Figure 81. Removing the top plate (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Figure 82. Removing the print-cartridge carousel (1 of 5). . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Figure 83. Removing the print-cartridge carousel (2 of 5). . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 84. Removing the print-cartridge carousel (3 of 5). . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Figure 85. Reinstalling the print-cartridge carousel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Figure 86. Removing the registration-roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Figure 87. Removing the toner-catch tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 88. Removing the transfer-roller plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Figure 89. Removing the transfer roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Figure 90. Removing the feed-drive shaft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Figure 91. Removing the ECU pan (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Figure 92. Removing the ECU pan (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Figure 93. ECU connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Figure 94. Removing the sub-high-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . 147
Figure 95. Removing the high-voltage transformer PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Figure 96. Removing the low-voltage PCA (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Figure 97. Removing the low-voltage PCA (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Figure 98. Removing the paper-top sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Figure 99. Removing the fuser wrap sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Figure 100. Removing the 250-sheet feeder pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Figure 101. Removing the 250-sheet feeder cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Figure 102. Removing the 250-sheet feeder PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Figure 103. Removing the 500-sheet feeder pickup roller (1 of 2) . . . . . . . . . . . . . . . . . . . . . 156
Figure 104. Removing the 500-sheet feeder pickup roller (2 of 2) . . . . . . . . . . . . . . . . . . . . . 157
Figure 105. Removing the 500-sheet feeder cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Figure 106. Removing the 500-sheet feeder motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Figure 107. Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Figure 108. Rotating the print-cartridge carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Figure 109. Location of the engine-test switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Figure 110. Print cartridge high-voltage connection points. . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Figure 111. Overriding SW301 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
10 C9706-90926
Figure 112. General timing chart—WAIT period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Figure 113. General timing chart—one page, full-color, normal speed . . . . . . . . . . . . . . . . . .213
Figure 114. General timing chart—one page, full-color, half speed. . . . . . . . . . . . . . . . . . . . .214
Figure 115. Locations of printer connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Figure 116. Locations of printer connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Figure 117. Locations of printer connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Figure 118. Locations of 250-sheet tray connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Figure 119. Locations of 500-sheet tray connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Figure 120. Dc controller connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Figure 121. Main wiring (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Figure 122. Main wiring (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Figure 123. Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Figure 124. Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Figure 125. Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Figure 126. Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Figure 127. Internal components (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Figure 128. Internal components (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Figure 129. Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
Figure 130. Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Figure 131. Middle frame assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Figure 132. Rotary (carousel) assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Figure 133. Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Figure 134. Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Figure 135. Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
Figure 136. PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Figure 137. Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Figure 138. Center frame assembly—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Figure 139. Media tray—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256
Figure 140. Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Figure 141. Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Figure 142. Internal components—optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Figure 143. Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
Figure 144. Media tray—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
11
12 C9706-90926
Tables
Table 1. Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Table 2. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Table 3. Consumables specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Table 4. Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Table 6. Acoustic emissions (bystander position). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Table 7. Tray 1 specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Table 8. Optional tray 2 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Table 9. Optional tray 3 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Table 10. Supplies-status messages and actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Table 11. Printer-status messages and actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Table 12. Input tray configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Table 13. Supported sizes and types of print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Table 14. Life expectancies of supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Table 15. Basic sequence of operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Table 16. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Table 17. Photosensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Table 18. Solenoid and clutches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Table 19. Printed circuit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Table 20. Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Table 21. Control panel lights legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Table 22. Supplies Status light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Table 23. Printer Status light messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Table 24. Attention with Ability to Continue secondary messages . . . . . . . . . . . . . . . . . . . .177
Table 25. Accessory error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Table 26. Service error secondary messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Table 27. Solving general printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Table 28. Technical support websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Table 29. Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Table 30. Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Table 31. Front frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Table 32. Internal components (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Table 33. Internal components (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Table 34. Formatter assemblies (not pictured). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Table 35. Main drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Table 36. Rear frame assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
Table 37. Middle frame assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Table 38. Rotary assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Table 39. Power-supply base assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
Table 40. Fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Table 41. Rotary-drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
Table 42. PCA assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Table 43. Covers for optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Table 44. Center frame assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Table 45. Media tray—optional tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Table 46. Right cover assembly—optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Table 47. Covers for optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
Table 48. Internal components—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Table 49. Feed drive assembly—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Table 50. Media tray—optional tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
Table 51. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
Table 52. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Contents 13
14 C9706-90926
1 Product Information
Chapter contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Product configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front and left-side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Back and right-side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . 23
Limited warranty for the print cartridges and imaging drum . . . . . . . . . . . 24
Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Canadian DOC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Finnish laser statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
EN 1 Product Information 15
Introduction
The HP Color LaserJet 2500 series printer is a four-color laser printer that prints at 16 pages per
minute (ppm) in black and white, and 4 ppm in color.
Trays—The printer comes with a tray1 (multipurpose tray) that holds up to 125 sheets of
various print media or 10 envelopes. The HP Color LaserJet 2500L (base model) is
compatible with optional tray 2 (250-sheet tray) for standard sizes of paper and optional
tray 3 (500-sheet tra y) for A4 and letter sizes. (Optional tray 2 must be installed in order to
install optional tray 3.)
Connectivity—The printer provides parallel and universal serial bus (USB) ports for
connectivity. The printer also contains an enhanced input/output (EIO) slot for installing an
optional HP Jetdirect print server card.
Note The parallel and USB ports cannot be connected at the same time.
Memory—The printer contains three dual inline memory module (DIMM) slots. The standa rd
64-megabyte (MB) random access memory (RAM) DIMM resides in one of the slots. The
printer memory can be expanded to a total of 320 MB using 32-, 64-, or 128-MB RAM
DIMMs. A language font DIMM can be installed in one of the DIMM slots.
Product configurations
HP Color LaserJet 2500L
The HP Color LaserJet 2500L printer comes with tray 1 (multipurpose tray), and is compatible
with optional trays 2 and 3.
HP Color LaserJet 2500
The HP Color LaserJet 2500 printer comes with tray 1 and tray 2, and is compatible with optional
tray 3.
HP Color LaserJet 2500n
The HP Color LaserJet 2500n printer comes with tray 1 and tray 2, and is compatible with
optional tray 3.
The printer comes with an HP Jetdirect 615n print server card for connecting to a
10/100Base-T network.
HP Color LaserJet 2500tn
The HP Color LaserJet 2500tn printer comes with tray 1, tray 2, and tray 3.
The printer comes with an HP Jetdirect 615n print server card for connecting to a
10/100Base-T network.
Note Because tray 2 and tray 3 are not included with all models, they are ref erred to as optional tr a y 2
and optional tra y 3 in this documentation.
16 Product Information C9706-90926
Product specifications
Table 1. Product features
Category Feature
Color printing
Fast print speed
Excellent print quality
Ease of use
Expandability
Capable of laser printing in full color using the four process colors: cyan,
magenta, yellow, and black.
Prints letter-size paper at 16 ppm for black or 4 ppm for color.
True 600 by 600 dots per inch (dpi) text and graphics.
ImageREt 2400 provides 2400 dpi color laser-class quality through a
multilevel printing process.
Adjustable settings to optimize print quality.
The HP UltraPrecise print cartridge has a finer toner formulation that
provides sharper text and graphics.
Few supplies to order. Supplies are easy to install.
Convenient access to printer information and settings using software tools
(HP Color LaserJet 2500 Series Toolbox, embedded Web server, Printer
Status and Alerts).
Optional tray 2. Included with the 2500, 2500n, and 2500tn models;
compatible with the 2500L model. This 250-sheet tray for standard paper
sizes reduces the frequency with which you have to add paper to the printer.
Only one 250-sheet tray can be installed on the printer.
Optional tray 3. Included with the 2500tn model; compatible with the 2500L,
2500, and 2500n models. This 500-sheet tray for letter- and A4- sized paper
reduces the frequency with which you have to add paper to the printer. Only
one 500-sheet tray can be installed on the printer.
NOTE: Optional tray2 must be installed in order to install optional tray 3.
Flexible paper handling
Optional HP Jetdirect print server card for connecting to a network. Included
with the 2500n and 2500tn models; compatible with the 2500L and 2500
models.
Two additional DIMM slots for adding memory and fonts.
NOTE: The printer has three DIMM slots, but the first slot (the slot on the left)
might contain a flash DIMM.
Adjustable tray 1 for letterhead, envelopes, labels, transparencies, customsized media, postcards, and heavy paper.
Optional tray 2 for standard-size paper.
Optional tray 3 for letter- and A4-size paper.
One 125-sheet output bin (top output bin). Select the top output bin (facedown bin) for most jobs, including transparencies.
NOTE: HP LaserJet 2500 series printers do not print in color on
transparencies.
One rear output door. Use the rear output door (face-up bin) for jobs on
heavy paper, light paper, or special print media.
Straight-through paper path available from tray 1 to the rear output door.
Manual duplexing. See the HP Color LaserJet 2500 Series Printer User
Guide for more information.
EN 1 Product Information 17
Table 1. Product features (continued)
Category Feature
Printer control
language (PCL) printer
language and fonts
PostScript (PS) 3
emulation language
and fonts
Automatic language
switching
Interface connections
Networking
Fast printing performance, built-in Intellifont and TrueType™ scaling
technologies, built-in HP-GL/2 vector graphics, and advanced imaging
capabilities are benefits of the PCL 5 and PCL 6 printer languages. PCL 5
and PCL 6 also include 45 scalable TrueType fonts and one bitmapped line
printer (LP) font. PCL 5 and PCL 6 printer languages also included.
PostScript (PS) 3 emulation with 35 built-in PS language fonts included.
The printer automatically determines and switches to the appropriate printer
language (such as PS 3) for the print job.
Bidirectional enhanced capabilities port (ECP) type-B parallel port (IEEE1284 compliant).
USB port. A parallel cable and a USB cable cannot be connected at the
same time. If they are, the USB disables itself.
EIO slot in the 2500L and 2500 models. The 2500n and 2500tn models
include the optional HP Jetdirect 615n print server card.
The 2500L and 2500 models provide an EIO slot for an optional HP Jetdirect
print server card for fast and easy connectivity. (The 2500n and 2500tn
models include the HP Jetdirect 615n print server card.)
All common network protocols such as Ethernet, Token Ring, and LocalTalk
are available using HP Jetdirect print server cards.
Wireless networking (802.11b) is available with the HP Jetdirect 615n print
server card (model J6058A).
Memory expansion
The printer comes with 64 MB of memory and ca n be expanded to 320 MB
by using the DIMM slots.
Energy savings
The printer automatically conserves electricity by substantially reducing
power consumption when you are not printing.
As an ENERGY STAR® partner, Hewlett-Packard Company has determined
that this product meets E
ENERGY STAR® is a U.S. registered service mark of the United States
Environmental Protection Agency.
Economical printing
Pages-per-sheet printing and two-sided printing using manual duplexing
saves paper. See the HP Color LaserJet 2500 Series User Guide for more
information.
Print cartridges
The Supplies Status page includes print cartridge and imaging drum gauges
that show life remaining (for HP supplies only).
No-shake cartridge design.
Authentication for HP print cartridges.
Enabled supplies-ordering capability.
Table 2. Physical specifications
Category HP LaserJet 2500
without optional trays
2 and 3
NERGY STAR guidelines for energy efficiency.
HP LaserJet 2500
with optional tray 2
(250-sheet)
HP Las erJet 2500
with optional tray 3
(500-sheet)
Height 325 mm (12.80 inches) 376 mm (14.81 inches) 512 mm (20.16 inches)
Width 482 mm (18.98 inches) 482 mm (18.98 inches) 482 mm (18.98 inches)
Depth (body) 452 mm (17.80 inches) 452 mm (17.80 inches) 452 mm (17.80 inches)
Weight (with supplies) 21.52 kg (47.45 lbs) 23.9 kg (52.7 lbs) 29.27 kg (64.55 lbs)
18 Product Information C9706-90926
Table 3. Consumables specificatio ns
Category Specification
Imaging-drum life 20,000 pages when printing only in black.
5,000 pages when printing in color.
6,000 to 8,000 pages is the average life.
Print-cartridge life Black: 5,000 pages.
Yellow, cyan, and magenta: 4,000 pages each.
Table 4. Electrical specifications
Category 110-volt models 220-volt models
Power requirements 115 to 127 V (+/- 10%)
60 Hz (+/- 2 Hz)
Minimum
recommended circuit
capacity for typical
product
Average power
consumption (watts) —
HP Color LaserJet
2500 series printers
12 Amps 6 Amps
Printing, color = 400 W
Printing, monochrome = 224 W
Standby = 30 W
Off = 0 W
220 to 240 V (+/- 10%)
50 Hz (+/- 2 Hz)
Printing, color = 403 W
Printing, monochrome = 217 W
Standby = 31 W
Off = 0 W
CAUTION Po wer re quirements ar e based on the region where the printer is sold. Do not con vert operating
voltages. This will damage the printer and void the product warranty.
Table 5. Environmental specifications
Category Operating Storage
Temperature
(printer and print
cartridge)
Relative humidity 10% to 80% 95% or less
15° to 32.5° C
° to 90.5° F)
(59
-20
° to 40° C
(-4° to 104° F)
Table 6. Acoustic emissions (bystander position)
Sound power
Category
Printing (16 ppm) L
Standby (not audible) (not audible)
(declared Per ISO 9296)
= 6.6 bels(A) L
WAd
Bystander position
(declared Per ISO 9296)
= 51 dB(A)
pAm
Note Acoustic emissions values are subject to change. See http://www.hp.com/support/clj2500 for
current information.
EN 1 Product Information 19
Media specifications
This section contains information about the sizes, weights, and capacities of media that each tray
supports.
Table 7. Tray 1 specifications
Tr ay 1 Di mensions
1
Weight or thickness Capacity
2
Paper Minimum:
76 by 127 mm
(3 by 5 inches)
Transparencies and
opaque film
3
Labels
Maximum:
216 by 356 mm
(8.5 by 14 inches)
Weight:
60 to 177 g/m
2
(16 to 47 lb)
Thickness:
0.10 to 0.13 mm
(0.0039 to 0.0051 inches)
Thickness:
125 sheets of 75-g/m
(20-lb) paper
50 typically
50 typically
up to 0.23 mm
(up to 0.0091 inches)
Envelopes Weight:
up to 10
Up to 90 g/m2
(16 to 24 lb)
1. The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2. Capacity can vary depending on media weight and thickness, and environmental conditions.
3. Smoothness: 100 to 250 (Sheffield).
Table 8. Optional tray 2 specifications
1
Optional tray 2
(250-sheet tray)
Letter 216 by 279 mm
A4 210 by 297 mm
A5 148 by 210 mm
Dimensions
(8.5 by 11 inches)
2
Weight Capacity
60 to 105 g/m2
(16 to 28 lb)
250 sheets of 75-g/m2
(20-lb) paper
3
(8.3 by 11.7 inches)
(5.8 by 8.3 inches)
2
B5 (ISO) 176 by 250 mm
(6.9 by 9.9 inches)
B5 (JIS) 182 by 257 mm
(7.2 by 10 inches)
Executive 191 by 267 mm
(7.3 by 10.5 inches)
Legal 216 by 356 mm
(8.5 by 14 inches)
8.5 by 13 inch 216 by 330 mm
(8.5 by 13 inches)
1. Optional tray 2 supports paper only.
2. The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
3. Capacity can vary depending on media weight and thickness, and environmental conditions.
20 Product Information C9706-90926
Table 9. Optional tray 3 specifications
Optional tray 2
1
(250-sheet tray)
Letter 216 by 279 mm
A4 210 by 297 mm
1. Optional tray 3 supports paper only.
2. The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
3. Capacity can vary depending on media weight and thickness, and environmental conditions.
Model and serial numbers
The model number and serial number are listed on an identificat ion label located un derneath the
top door .
The serial number contains information ab o ut the coun try of origin and the revision level,
manufacturing date, production code, and production number of the product.
The label also contains power rating and regulatory information.
Dimensions
(8.5 by 11 inches)
(8.3 by 11.7 inches)
2
Weight Capacity
60 to 105 g/m
(16 to 28 lb)
2
500 sheets of 75-g/m2
(20-lb) paper
3
EN 1 Product Information 21
Printer overview
Front and left-side view
T op outpu t
Control panel
bin
Top cover
Power
switch
Figure 1. Front and left-side view
Back and right-side view
Control
panel
Interface
ports (see
figure 4 on
page 31)
Tray 1
Optional tray 2
(2500, 2500n, and
2500tn)
Rear output door
Power connector
Figure 2. Back and right-side view
22 Product Information C9706-90926
Warranty statements
Hewlett-Packard limited warranty statement
HP PRODUCT DURATION OF WARRANTY
HP Color LaserJet 2500L, 2500, 2500n, 2500tn 1 year, Return to Authorized Service Center
1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.
2. HP warrants to you that HP software will not f ail to execute its programming instructions after the date of
purchase, fo r the period specified abo ve , due to def ects in material and w orkmanship when properly installed an d
used. If HP receives notice of such defects during the warranty period, HP will replace software which does not
execute its programming instructions due to such defects.
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improp e r site pre pa ration or
maintenance.
6. TO THE EXTENT ALLOWED BY LOCAL LA W, THE ABO VE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the abo ve limitation or exclusion
might not apply to you. This war ranty giv es y ou specific legal rights and y ou mig ht also ha v e other rights that v ary
from country/region to country/region, state to state, or province to province.
7. HP’s limited warranty is valid in any country/region or locality where HP has a support presence for this product
and where HP has marketed this product. The level of warranty service you receive may vary according to local
standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it
was never intended to function for legal or regulatory reasons.
8. TO THE EXTENT ALLOWED BY LOCAL LA W, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
EN 1 Product Information 23
Limited warranty for the print cartridges and imaging drum
This HP product is warranted to be free from defects in materials and workmanship during its
useful life (end of life is indicated by a printer control panel low-life message).
This warranty does not cover products that have been modified, refurbished, remanufactured,
misused or tampered with in any way.
This limited warranty gives you specific legal rights. You may have other rights which vary from
state to state, province to province and country/region to country/region.
THE ABOVE WARRANTIES ARE E XCLUSIVE AND NO OTHER WARRANTY, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. THE HEWLETT-PACKARD COMPANY
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY APPLICABLE
LAW, IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY
DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR
OTHERWISE.
In the event that your product proves to be defective, please return to place of purchase with a
written description of the problem.
24 Product Information C9706-90926
Regulatory statements
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name: Hewlett-Packard Company
Manufacturer's Address: 11311 Chinden Boulevard
declares, that the product
Product Name: HP Color LaserJet 2500L, 2500, 2500n, 2500tn
Model Number: C9705A, C9706A, C9707A, C9708A
Product Options: ALL
conforms to the following Product Specifications:
Boise, Idaho 83714-1021, USA
Including: 250-sheet and 500-sheet paper feeder unit
Including: C9698A, C9699A
Safety: IEC 60950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4+A11
IEC 60825-1:1993+A1 / EN 60825-1:1994+A11 (Class 1 Laser/LED Product)
GB4943-1995
EMC: CISPR 22:1993+A1+A2 / EN 55022:1994+A1+A2 Class B
EN 61000-3-2:1995 / A14
EN 61000-3-3:1995
EN 55024:1998
FCC Title 47 CFR, Part 15 Class B
AS / NZS 3548:1995+A1+A2
2
/ ICES-003, Issue 3/ GB9254-1998
1*
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low
Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer
Systems.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
* This product includes LAN (Local Area Network) options. When the interface cable is attached
to LAN connectors, the product meets the requirements of EN55022 Class A in which case the
following applies: “Warning — This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take adequate
measures.”
3) The model number may include an additional suffix letter “R”.
Boise, Idaho USA
6 June, 2002
For regulatory topics only:
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph
European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard
USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail
Street, Blackburn, Victoria 3130, Australia
GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 130,
D-71034 Böblingen (FAX: +49-7031-14-3143)
Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)
EN 1 Product Information 25
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration has implemented regulations for laser products manufactured since August 1,
1976. Compliance is mandatory for products marketed in the United States. The printer is
certified as a “Class 1” laser product under the U.S. Department of Health and Human Services
(DHHS) Radiation Performance Standard according to the Radiation Control for Health and
Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within prot ective housings and
external covers, the laser beam cannot escape during any phase of normal user operation.
WARNING! Using controls, making adjustments , or perf orming procedures othe r than those specified in th is
user guide may result in exposure to hazardous radiation.
Canadian DOC statement
Complies with Canadian EMC Class B requirements.
«Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques (CEM).»
VCCI statement (Japan)
Korean EMI statement
26 Product Information C9706-90926
Finnish laser statement
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP Color LaserJet 2500 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användar en utsättas
för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP Color LaserJet 2500 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita.
Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi
huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita
käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja yll äpitotoimia, jotka voidaan
suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo a v ataan, olet alt tiina näkymättömälle lasersäteilylle laitteen ollessa
toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för
osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 770-795 nm
Teho 5 mW
Luokan 3B laser
EN 1 Product Information 27
28 Product Information C9706-90926
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