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HP Color LaserJet 1600
User Guide
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HP Color LaserJet 1600 Printer
User Guide
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Copyright and License
Trademark Credits
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number CB373-90906
Edition 1, 4/2006
Adobe Photoshop® and PostScript are
trademarks of Adobe Systems Incorporated.
CorelDRAW™ is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft®, Windows®, MS-DOS®, and
Windows NT® are U.S. registered
trademarks of Microsoft Corporation.
Netscape™ and Netscape Navigator™ are
U.S. trademarks of Netscape
Communications Corporation.
TrueType™ is a U.S. trademark of Apple
Computer, Inc.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo."
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HP Customer Care
Online services
for 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer drivers in
several languages can be obtained from
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and
printing problems. The ISPE tools can be accessed from
Telephone support
Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team that is waiting to help you. For the telephone number for your country/
region, see the flyer that came in the box with the product, or visit
Before calling HP, have the following information ready: product name and serial number, date of
purchase, and description of the problem.
http://www.hp.com/support/clj1600. (The site is in English.)
http://instantsupport.hp.com.
http://www.hp.com/support.com.
You can also find support on the Internet at
Software utilities, drivers, and electronic information
http://www.hp.com/go/clj1600_software. (The site is in English, but printer drivers can be
Go to
downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
Order supplies from the following Web sites:
North America:
Latin America:
Europe and Middle East:
Asia Pacific countries/regions:
Order accessories from
ordering information.
To order supplies or accessories over the telephone, call the following numbers:
United States: 1-800-538-8787
https://www.hp.com/post-embed/ordersupplies-na
https://www.hp.com/post-embed/ordersupplies-la
https://www.hp.com/post-embed/ordersupplies-emea
https://www.hp.com/post-embed/ordersupplies-ap
http://www.hp.com/accessories. For more information, see Accessories and
http://www.hp.com. Click the support & drivers block.
Canada: 1-800-387-3154
To find the phone numbers for other countries/regions, see the flyer that came in the box with the printer.
HP service information
To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816 (United States)
or 1-800-387-3867 (Canada). Or, go to
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http://www.hp.com/go/cposupportguide.
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For service for your HP product in other countries/regions, call the HP Customer Support number for
your country/region. See the flyer that came in the box with the printer.
HP service agreements
Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada).
Out-of-Warranty Service: 1-800-633-3600.
Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). Or, go
to the HP Supportpack and Carepaq™ Services Web site at
10467a.
HP Toolbox
To check the printer status and settings and to view troubleshooting information and online
documentation, use the HP Toolbox software. You can view the HP Toolbox when the printer is directly
connected to your computer. You must have performed a complete software installation to use the
HP Toolbox. See
Managing the printer.
http://www.hpexpress-services.com/
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Table of contents
1 Printer basics
Quick access to printer information .......................................................................................................2
User guide links ....................................................................................................................2
Where to look for more information ......................................................................................2
Setting up the printer ............................................................................................2
Using the printer ...................................................................................................2
Printer configurations ............................................................................................................................4
HP Color LaserJet 1600 printer ............................................................................................4
Printer features ......................................................................................................................................5
Walk around ..........................................................................................................................................7
Software ................................................................................................................................................9
Software and supported operating systems .........................................................................9
Software tips .........................................................................................................................9
How do I gain access to the printer features? ......................................................9
How do I get the latest printing software? ............................................................9
What other software is available? ......................................................................10
Software for Windows .........................................................................................................10
Printer drivers .....................................................................................................10
Using Help .........................................................................................10
HP Toolbox ........................................................................................................10
Uninstalling the printer software .........................................................................................10
Uninstalling software for Windows .....................................................................10
To uninstall software for Windows 98 Second Edition and later ........................11
Uninstalling software for Windows by using Add or Remove Programs .............................11
Print-media specifications ...................................................................................................................12
General guidelines ..............................................................................................................12
Paper and print media ........................................................................................................12
Printing and storage environment .......................................................................................13
Envelopes ...........................................................................................................................13
Envelope storage and construction ....................................................................14
Labels .................................................................................................................................15
Transparencies ...................................................................................................................15
Supported media weights and sizes ...................................................................................16
Tray 1 and Tray 2 media specifications .............................................................16
2 Control panel
Control panel features .........................................................................................................................20
Display ................................................................................................................................20
Understanding Supplies Status ..........................................................................................20
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3 Printing tasks
Loading trays .......................................................................................................................................24
Printing on special media ....................................................................................................................28
Controlling print jobs ............................................................................................................................36
Printing on both sides ..........................................................................................................................41
Canceling a print job ............................................................................................................................43
Black, Yellow, Cyan, and Magenta Supplies Status gauges ..............................21
Understanding Printer Status ..............................................................................................21
Cancel Job button ..............................................................................................21
Attention light .....................................................................................................21
Ready light .........................................................................................................21
Ready light and Select button ............................................................................21
Left and Right arrow buttons ..............................................................................22
Loading Tray 1 ....................................................................................................................24
To load Tray 1 ....................................................................................................24
Loading Tray 2 or optional Tray 3 .......................................................................................25
To load Tray 2 or optional Tray 3 .......................................................................25
Printing on envelopes .........................................................................................................28
Printing on labels ................................................................................................................30
Transparencies ...................................................................................................................31
Printing on HP LaserJet glossy paper and HP LaserJet photo paper ................................32
Printing on letterhead or preprinted forms ..........................................................................33
Printing on HP LaserJet Tough paper ................................................................................34
Printing on custom-sized print media or cardstock .............................................................35
Printing by tray Source versus by paper Type or paper Size .............................................36
Features in the printer driver ..............................................................................36
Setting a custom paper size ..............................................................37
Printing in grayscale ..........................................................................37
Changing the color settings ...............................................................37
Creating and using watermarks .........................................................37
Printing multiple pages on one sheet of paper (N-up printing) ..........37
Creating and using Quick Sets ..........................................................38
Reducing or enlarging .......................................................................38
Printing on different paper for the first page ......................................38
Restoring the default printer-driver settings .......................................38
To print from Windows .......................................................................................39
Gaining access to printer driver settings .............................................................................39
Print on both sides of the paper ..........................................................................................41
4 Color
Using color ..........................................................................................................................................46
HP ImageREt 2400 .............................................................................................................46
Media selection ...................................................................................................................46
Color options .......................................................................................................................46
Standard red-green-blue (sRGB) ........................................................................................46
Managing color options .......................................................................................................................48
Print in Grayscale ...............................................................................................................48
Automatic versus Manual color adjustment ........................................................................48
Manual color options ...........................................................................................................48
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Matching colors ...................................................................................................................................50
5 How do I?
Print: How do I? ...................................................................................................................................52
Print on special media, such as glossy or photo paper ......................................................52
Print on both sides of the paper ..........................................................................................53
Print on envelopes and custom media sizes ......................................................................54
Change the device print settings, such as print quality, in HP Toolbox ..............................54
Print color documents from my computer in black and white only ......................................54
Change color options ..........................................................................................................55
Other: How do I? .................................................................................................................................56
Changing print cartridges ....................................................................................................56
6 Managing the printer
Special pages ......................................................................................................................................60
Demo page .........................................................................................................................60
Configuration page .............................................................................................................60
Supplies Status page ..........................................................................................................61
Menu map ...........................................................................................................................................63
HP Toolbox ..........................................................................................................................................64
Supported operating systems .............................................................................................64
Supported browsers ............................................................................................................64
To view the HP Toolbox ......................................................................................................64
Status tab ............................................................................................................................65
Troubleshooting tab ............................................................................................................65
Alerts tab .............................................................................................................................65
Documentation tab ..............................................................................................................66
Device Settings ...................................................................................................................66
Other links ...........................................................................................................................66
Halftone options .................................................................................................48
Edge Control ......................................................................................................48
RGB Color ..........................................................................................................49
Neutral Grays .....................................................................................................49
To change the print cartridge .............................................................................56
Set up Status Alerts page ..................................................................................65
7 Maintenance
Managing supplies ..............................................................................................................................68
Checking and ordering supplies .........................................................................................68
To check status and order using the control panel ............................................68
To check and order supplies using HP Toolbox .................................................68
Storing supplies ..................................................................................................................68
Replacing and recycling supplies .......................................................................................69
HP policy on non-HP supplies ............................................................................................69
Resetting the printer for non-HP supplies ..........................................................69
HP anti-counterfeit Web site ...............................................................................................69
Cartridge out override ..........................................................................................................................70
Configuration ......................................................................................................................70
On-going operation .............................................................................................................70
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Cleaning the printer .............................................................................................................................71
Calibrating the printer ..........................................................................................................................72
8 Problem solving
Support strategy ..................................................................................................................................74
Troubleshooting process .....................................................................................................................75
Control panel messages ......................................................................................................................77
Clearing jams ......................................................................................................................................80
Print problems .....................................................................................................................................84
Troubleshooting tools ..........................................................................................................................94
To clean the fuser using HP Toolbox ..................................................................................71
To calibrate the printer at the printer ...................................................................................72
To calibrate the printer from the HP Toolbox ......................................................................72
Troubleshooting checklist ...................................................................................................75
Alert and warning messages ..............................................................................................77
Alert and warning messages ..............................................................................77
Critical error messages .......................................................................................................78
Critical error messages ......................................................................................78
Where to look for jams ........................................................................................................80
To clear jams from inside the printer ..................................................................................81
To clear jams from Tray 2 or optional Tray 3 ......................................................................82
To clear jams from the top bin ............................................................................................83
Print quality problems .........................................................................................................84
Improving print quality ........................................................................................84
Understanding print-quality settings ..................................................84
To temporarily change print-quality settings .....................84
To change print-quality settings for all future jobs .............84
Identifying and correcting print defects ..............................................................84
Print-quality checklist .........................................................................85
General print quality issues ...............................................................85
Solving issues with color documents .................................................89
Media-handling problems ...................................................................................................91
Print-media guidelines ........................................................................................91
Solving print-media problems .............................................................................91
Performance problems .......................................................................................................92
Device pages and reports ...................................................................................................94
Demo page .........................................................................................................94
Configuration page .............................................................................................94
Supplies Status page .........................................................................................94
HP Toolbox .........................................................................................................................94
To view HP Toolbox ...........................................................................................95
Troubleshooting tab ...........................................................................................95
Service menu ......................................................................................................................95
Restoring the factory-set defaults ......................................................................95
To reset the factory pre-set defaults ..................................................95
Cleaning the paper path .....................................................................................95
To clean the paper path .....................................................................95
Calibrating the printer .........................................................................................96
Appendix A Accessories and ordering information
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Replacement supplies .........................................................................................................................98
Cable and interface accessories .........................................................................................................99
Paper handling accessories ..............................................................................................................100
Paper and other print media ..............................................................................................................101
User-replaceable parts ......................................................................................................................103
Supplementary documentation ..........................................................................................................104
Appendix B Service and support
Hewlett-Packard limited warranty statement .....................................................................................106
Print Cartridge Limited Warranty Statement ......................................................................................107
Availability of support and service .....................................................................................................108
HP Care Pack™ Services and Service Agreements ........................................................108
Repacking the printer ........................................................................................................................109
To repack the printer .........................................................................................................109
Service information form ...................................................................................................................110
Appendix C Specifications
MFP specifications ............................................................................................................................111
Appendix D Regulatory information
Introduction ........................................................................................................................................114
FCC regulations ................................................................................................................................115
Environmental Product Stewardship program ...................................................................................116
Protecting the environment ...............................................................................................116
Ozone production .............................................................................................................116
Energy consumption .........................................................................................................116
HP LaserJet printing supplies ...........................................................................................116
Disposal of waste equipment by users in private households in the European
Union ................................................................................................................................118
Material safety data sheet .................................................................................................................119
Declaration of conformity ...................................................................................................................120
Country/region-specific safety statements ........................................................................................121
Laser safety statement .....................................................................................................121
Canadian DOC statement .................................................................................................121
Korean EMI statement ......................................................................................................121
VCCI statement (Japan) ...................................................................................................121
Finnish laser statement .....................................................................................................122
Index.................................................................................................................................................................123
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1 Printer basics
This section provides information about the following topics:
Quick access to printer information
●
Printer configurations
●
Printer features
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Walk around
●
Software
●
Print-media specifications
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Quick access to printer information
User guide links
Walk around
●
Control panel features
●
Problem solving
●
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/clj1600.
Setting up the printer
Getting started guide—Provides step-by-step instructions for installing and setting up the printer.
Accessory installation guides—These guides provide step-by-step instructions for installing the printer
accessories and are provided with any accessories that are purchased.
Using the printer
User guide—Contains detailed information for using the printer and troubleshooting problems. This
guide is available in two formats on the CD-ROM that came with the printer: in PDF format for printing
and HTML format for online viewing. It is also available through the HP Toolbox software.
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Online Help—Contains information about printer options that are available within the printer drivers. To
view a Help file, open the online Help through the printer driver.
HTML (online) user guide—Contains detailed information for using the printer and troubleshooting
problems. Go to
http://www.hp.com/support/clj1600. After connecting, select Manuals.
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Printer configurations
Thank you for purchasing the HP Color LaserJet 1600 printer. This printer is available in the
configuration described below.
HP Color LaserJet 1600 printer
The HP Color LaserJet 1600 printer is a four-color laser printer that prints eight pages per minute (ppm)
in both monochrome (black and white) and color.
Trays. The printer comes with a single sheet priority feed slot (Tray 1) and a universal tray (Tray 2)
●
that holds up to 250 sheets of various paper types and sizes or 10 envelopes. It supports an optional
250-sheet paper tray (optional Tray 3). See
information.
Connectivity. The printer provides a Hi-Speed USB 2.0 port for connectivity.
●
Memory. The printer contains 16 megabytes (MB) of synchronous dynamic random access
●
memory (SDRAM). No additional memory can be added.
Supported media weights and sizes for more
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Printer features
Feature HP Color LaserJet 1600 printer
Color printing
Fast print speed
Excellent print quality
Ease of use
Flexible paper handling
Provides laser printing in full color by using the four
●
process colors: cyan, magenta, yellow, and black
(CMYK).
Prints in black on letter-size paper up to 8 ppm and on
●
A4-size paper up to 8 ppm. Prints in color on A4/letter at
8 ppm.
ImageREt 2400 provides 2400 dpi equivalent-color
●
quality through a multilevel printing process.
True 600 by 600 dots per inch (dpi) text and graphics.
●
Adjustable settings to optimize print quality.
●
The HP UltraPrecise print cartridge has a finer toner
●
formulation that provides sharper text and graphics.
Few supplies to order. Supplies are easy to install.
●
Convenient access to printer information and settings by
●
using the HP Toolbox software.
Convenient access to all supplies and to the paper path
●
through the front door.
Trays 1 and 2 for letterhead, envelopes, labels,
●
transparencies, custom-sized media, postcards,
HP LaserJet glossy paper, HP LaserJet Tough paper,
heavy paper, and HP Laser Photo paper.
A 125-sheet top output bin.
●
Print on Both Sides (manually). See
●
sides.
Interface connections Hi-Speed USB port.
Energy savings
Economical printing
Supplies
The printer automatically conserves electricity by
●
substantially reducing power consumption when it is not
printing.
As an ENERGY STAR® partner, Hewlett-Packard
●
Company has determined that this product meets
ENERGY STAR® guidelines for energy efficiency.
ENERGY STAR® is a U.S. registered service mark of the
United States Environmental Protection Agency.
N-up printing (printing more than one page on a sheet)
●
and Printing on Both Sides features save paper. See
Printing multiple pages on one sheet of paper (N-up
printing) and Printing on both sides.
A Supplies Status page with print cartridge gauges that
●
show the supply levels that remain. For HP supplies only.
No-shake cartridge design.
●
Authentication for HP print cartridges.
●
Printing on both
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Feature HP Color LaserJet 1600 printer
Enabled supplies-ordering capability.
●
Introductory black, yellow, cyan, and magenta print
●
cartridges approximately 1,000 pages each based on
approximately 5% coverage per color. See
supplies.
Replacement
Accessibility
Expandability Optional Tray 3. This 250-sheet universal tray reduces how
Online user guide that is compatible with text screen-
●
readers.
All doors and covers can be opened by using one hand.
●
often you have to add paper to the printer. Only one additional
250-sheet tray can be installed on the printer.
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Walk around
The following illustrations identify the locations and names of key components of this printer.
Figure 1-1 Front view (shown with optional Tray 3)
1 Output bin
2 Printer control panel
3 Front door
4 Tray 2 (250 sheets)
5 Tray 1 (single sheet priority feed slot)
6 Tray 3 (optional; 250 sheets)
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Figure 1-2 Back and side view
1 On/off switch
2 Power connection
3 Dust cover
4 USB connection
1 Transfer belt (ETB)
2 Print cartridges
CAUTION Do not place anything on the transfer belt , which is located on the inside of
the front door. Otherwise, the printer may be damaged, adversely affecting print quality.
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Software
Software and supported operating systems
For easy printer setup and access to the full range of printer features, HP strongly recommends that
you install the software that is provided. Not all software is available in all languages. See the Getting
Started Guide for installation instructions, and see the Readme file for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet and other
sources. If you do not have access to the Internet, see
The printer supports the following operating systems:
●
●
●
The following table lists the software that is available for your operating system.
Table 1-1 HP Color LaserJet 1600 printer software
Feature Windows 98 Second Edition, Me Windows 2000 and XP
Windows Installer
HP Customer Care.
Microsoft® Windows® 98 Second Edition and Windows Millennium Edition (Me) (Add Printer
installation)
Microsoft® Windows® 2000 and Windows XP
Microsoft® Windows® Server 2003
Windows printer driver
HP Toolbox software
Software tips
The following are some tips for working with the printer software.
How do I gain access to the printer features?
The printer features are available in the printer driver. Some features such as custom paper sizes and
page orientation might also be available in the program you are using to create a file. Change settings
in the program, if possible, because changes that are made in the program override changes that are
made in the printer driver.
How do I get the latest printing software?
When you want to check for and install upgrades to the printing software, you can download drivers
from the World Wide Web or HP’s file transfer protocol (FTP) servers.
To download drivers
1. Go to
http://www.hp.com/support/clj1600. Click the support & drivers block.
2. The Web page for the drivers might be in English, but you can download the drivers themselves
in several languages.
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If you do not have Internet access, contact HP Customer Care. (See HP Customer Care or the flyer that
came in the printer box.) See the Readme file for additional release information.
What other software is available?
See the Readme file that is provided on the HP Color LaserJet 1600 CD-ROM for additional, included
software and for supported languages.
Software for Windows
When you install the software for Windows, you can directly connect the printer to a computer by using
a USB cable. See the Getting Started Guide for installation instructions, and see the Readme file for the
latest software information.
The following software is available to all users of the printer.
Printer drivers
A printer driver is a software component that provides access to printer features and provides the means
for the computer to communicate with the printer. For help using your printer driver, see
to printer driver settings.
Using Help
The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver,
the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right corner of the
printer driver. These Help dialog boxes give detailed information about the specific printer driver. Help
for the printer driver is separate from the Help for your program.
Gaining access
HP Toolbox
You must perform a complete software installation to use the HP Toolbox.
The HP Toolbox provides links to printer status information and help information, such as this user guide;
and tools for diagnosing and solving problems. You can also view explanations and animations on the
control panel. See
Maintenance for more information.
Uninstalling the printer software
Uninstall software by using the following directions for your operating system.
Uninstalling software for Windows
The printer comes with an uninstall utility that you can use to select and remove any or all of the Windows
HP printing system components from your computer.
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To uninstall software for Windows 98 Second Edition and later
NOTE To uninstall the software from Windows 2000 or XP, you must log on with administrator
privileges.
1. Press Ctrl+Alt+Delete. The Close Program dialog box opens.
-or-
Select a program except Explorer or Systray, and click End Task.
-or-
Repeat step b until all of the programs except Explorer and Systray are closed.
-or-
Press Ctrl+Alt+Delete. The Windows Security dialog box opens.
-or-
Click Task Manager and then click the Applications tab.
-or-
Select a program, and then click End Task.
-or-
Repeat step c until all of the programs are closed.
2. On the Start menu, point to Programs, point to HP, point to HP Color LaserJet 1600, and click
Uninstall HP Color LaserJet 1600.
3. On the Setup screen, click Next.
4. Click Next, and follow the directions on the screen. If the message The following file is a shared
file but is not used by any other programs. Would you like to delete it? appears, click Yes to
All. The system finishes removing files.
5. If prompted to restart the computer, click OK.
Uninstalling software for Windows by using Add or Remove Programs
An alternate method for uninstalling the printer software is to use the Add or Remove Programs
method. This method does not require you to have the software CD.
1. Click Start, point to Settings, and click Control Panel.
2. Click Add or Remove Programs.
3. Scroll through the list of software programs and click HP Color LaserJet 1600 printer.
4. Click Remove.
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Print-media specifications
This section contains information about specifications for the quality of print media, guidelines for print
media usage, and guidelines for print media storage.
General guidelines
Some print media might meet all of the guidelines in this manual and still not produce satisfactory results.
This problem might be the result of improper handling, unacceptable temperature and humidity levels,
or other variables over which Hewlett-Packard has no control.
Before purchasing large quantities of print media, always test a sample and make sure that the print
media meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print
Media Guide. For ordering information, see
CAUTION Using print media that does not meet HP specifications can cause problems for the
printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service
agreements.
CAUTION Use only paper designed for laser printers. Paper for inkjet printers may damage the
printer.
This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled-fibercontent paper), envelopes, labels, transparencies, HP LaserJet glossy paper, HP LaserJet Tough
paper, HP LaserJet Photo paper, and custom-size paper. Properties such as weight, composition, grain,
and moisture content are important factors that affect printer performance and output quality. Print media
that does not meet the guidelines outlined in this manual can cause the following problems:
Accessories and ordering information.
Poor print quality
●
Increased jams
●
Premature wear on the printer, requiring repair
●
Paper and print media
Category Specifications
Acid content 5.5 pH to 8.0 pH
Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils)
Curl in ream Flat within 5 mm (0.02 in.)
Cut-edge conditions Cut with sharp blades with no visible fray
Fusing compatibility Must not scorch, melt, offset, or release hazardous emissions
when heated to 210° C (410° F) for 0.1 second
Grain Long Grain
Moisture content 4% to 6% by weight
Smoothness 100 to 250 Sheffield
For complete print-media specifications for all HP LaserJet printers, see the HP LaserJet Printer Family
Print Media Guide. To download the guide in PDF format, go to
http://www.hp.com/support/ljpaperguide.
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Printing and storage environment
Ideally, the printing and media-storage environment should be at or near room temperature, and not too
dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold
causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity
from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid
weather or water coolers can cause the humidity to increase in a room. As paper is opened and used
it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture
it can distort. This issue can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself. Paper
storage environmental conditions directly affect the feed operation and print quality.
Care should be taken not to purchase more paper than can be easily used in a short time (about three
months). Paper stored for long periods can experience heat and moisture extremes, which can cause
damage. Planning is important to prevent damage to a large supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened packages
of paper have more potential for environmental damage, especially if they are not wrapped with a
moisture-proof barrier.
The media-storage environment should be properly maintained to ensure optimum printer performance.
The required condition is 20° to 24° C (68° to 75° F), with a relative humidity of 45% to 55%. The following
guidelines should be helpful when evaluating the paper's storage environment:
Print media should be stored at or near room temperature.
●
The air should not be too dry or too humid (to moderate the hygroscopic properties of paper).
●
The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping.
●
If the printer environment is subject to extremes, unwrap only the amount of paper to be used during
the day's operation to prevent unwanted moisture changes.
Avoid storing paper and print media near heating and air conditioning vents or near windows and
●
doors that are frequently open.
Envelopes
Envelopes can be printed from Tray 1 or Tray 2. Select the type of envelope that you are using from the
Print dialog box or the printer driver.
In your program, set the margins for the envelope. The following table gives typical address margins for
a commercial #10 or DL envelope.
Type of address Top margin Left margin
Return address 15 mm (0.6 inch) 15 mm (0.6 inch)
Delivery address 51 mm (2 inches) 89 mm (3.5 inches)
For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the
●
envelope.
Avoid printing over the area where the envelope seams meet.
●
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Envelope storage and construction
Envelope storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is
trapped in an envelope and creates an air bubble, then the envelope might wrinkle during printing.
For more information, see
Printing on envelopes.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes
depends upon the quality of the envelopes. When selecting envelopes, consider the following
components:
2
Weight: The weight of the envelope paper should not exceed 90 g/m
●
(24 lb) or jamming might
occur.
Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and
●
should not contain air.
Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
●
Temperature: Use envelopes that are compatible with the heat and pressure of the printer. This
●
printer's fusing temperature is 210° C (410° F).
Size: Use only envelopes that are within the following size ranges.
●
Tray Minimum Maximum
Tray 1 or Tray 2 76 x 127 mm (3 x 5 inches) 216 x 356 mm (8.5 x 14 inches)
Envelopes with double side-seams
Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal
seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner
of the envelope as illustrated below.
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1
2
1 Acceptable
2 Unacceptable
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use
adhesives that are compatible with the heat and pressure in the printer. The extra flaps and strips might
cause wrinkling, creasing, or even jams and might damage the fuser.
Labels
Select the type of label that you are using from the Print dialog box or the printer driver.
CAUTION To avoid damaging the printer, use only labels that are recommended for laser
printers. To prevent serious jams, always use Tray 1 or Tray 2 to print on labels. Never print on
the same sheet of labels more than once or print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
Adhesives: The adhesive material should be stable at 210° C (410° F), which is the printer fusing
●
temperature.
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets
●
with spaces between the labels, causing serious jams.
Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.
●
Condition: Do not use labels that have wrinkles, bubbles, or other indications of separation.
●
For more information, see
Printing on labels.
Transparencies
Use only Tray 1 or Tray 2 to print on transparencies. Select Transparencies from the Print dialog box
or the printer driver.
The printer supports printing on color transparencies. Use only transparencies that are recommended
for use in laser printers.
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Transparencies that are used in the printer must be able to withstand 210° C (410° F), which is the
printer fusing temperature.
CAUTION To avoid damage to the printer, use only transparencies that are recommended for
use in laser printers. See
For more information, see Transparencies.
Supported media weights and sizes
This section contains information about the sizes, weights, and capacities of paper and other print media
that each tray supports.
Tray 1 and Tray 2 media specifications
Table 1-2 Tray 1 and Tray 2 specifications
Accessories and ordering information.
Tray 1 and Tray 2 Dimensions
Paper Minimum: 76 x 127 mm
HP LaserJet glossy paper and
HP LaserJet photo paper
HP Premium Cover paper
Transparencies and opaque film Thickness: 0.10 to 0.13 mm (3.9
3
Labels
(3 x 5 inches)
Maximum: 216 x 356 mm (8.5 x
14 inches)
Same as the preceding listed
minimum and maximum sizes.
4
1
Weight Capacity
60 to 163 g/m2 (16 to 43 lb)
Up to 176 g/m
postcards
75 to 163 g/m2 (20 to 32 lb)
200 g/m2 (75 lb) cover
to 5.1 mils)
Thickness: up to 0.23 mm (up to
9 mils)
2
(47 lb) for
2
Single sheet of 75 g/m2 (20 lb)
paper for Tray 1
Up to 250 sheets for Tray 2
Single sheet of HP LaserJet glossy
paper or HP LaserJet photo paper
for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
Single sheet of HP Cover paper for
Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
Single sheet of transparency or
opaque film for Tray 1
Up to 50 sheets for Tray 2
Single sheet of labels for Tray 1
Up to 25 mm (0.99 inch)stack
height for Tray 2
Envelopes
1
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield).
4
Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
Up to 90 g/m2 (16 to 24 lb)
Single envelope for Tray 1
Up to ten envelopes for Tray 2
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Table 1-3 Optional Tray 3 specifications
Optional Tray 3 (250-sheet
Dimensions
1
Weight Capacity
2
tray)
Plain paper Minimum: 76 x 127 mm
60 to 163 g/m
2
Up to 250 sheets
(3 x 5 inches)
Maximum: 216 x 356 mm (8.5 x
14 inches)
1
The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
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2 Control panel
This section provides information about the control panel features.
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Control panel features
The printer contains the following lights and buttons on the control panel:
1 Color print cartridge indicators
2 Attention light (amber)
3 Ready light (green)
4
Cancel Job button
5 Message area
1
6
Right arrow
7
Select button
8
Left arrow button
button
Display
The printer’s display gives you information about the printer, job status, and levels of supplies.
1 Message area
2 Supplies gauges
3 Print cartridge colors are indicated from left to right: black, yellow, cyan, and magenta
Understanding Supplies Status
The supplies gauges show the consumption levels of print cartridges (black, yellow, cyan, and magenta).
20 Chapter 2 Control panel ENWW
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Black, Yellow, Cyan, and Magenta Supplies Status gauges
A ? appears instead of the consumption level when the level is not known. This can occur in the following
circumstances:
Missing cartridges
●
Incorrectly placed cartridges
●
Cartridges with an error
●
Some non-HP cartridges
●
The supplies gauge appears whenever the printer shows the Ready state with no warnings. It will also
appear when the printer shows a warning or error message concerning a print cartridge or multiple
supplies. If a supply is empty, the gauge will flash.
Understanding Printer Status
The printer has four buttons and two lights to indicate and control the printer status.
Cancel Job button
●
When the Ready light is blinking, pressing
When a Supplies Status gauge is blinking and the Attention light is on (indicating that a non-HP
●
supply has been installed), pressing
(Cancel Job) cancels the current job.
(Select) allows you to continue printing.
CAUTION You might not receive any indication when a non-HP supply is empty. If you continue
printing after the supply is empty, damage to the printer can occur. See
warranty statement.
Hewlett-Packard limited
Attention light
Generally, the Attention light blinks when the printer is out of paper, when a jam has occurred, or when
other problems that need attention occur.
The Attention light is on and one of the Supplies Status gauges is blinking the first time a non-HP supply
is installed.
Ready light
The Ready light is on when the printer is ready to print (experiencing no errors that prevent printing) and
blinks when it is receiving data to be printed.
Ready light and Select button
●
When the Ready light is on and the Attention light is blinking, pressing
print job after you load print media for a manual feed, or clears some errors.
●
When the Ready light is blinking, the front door has been opened and then closed. Press
(Select) to return the printer to the Ready state. If you do not press (Select), the printer returns
to the Ready state on its own.
(Select) continues the
ENWW Control panel features 21
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Left and Right arrow buttons
Use the ( Left arrow) and (Right arrow) buttons to navigate through the printer control panel menus.
A Demo page can be printed by pressing the
(Left arrow) and (Right arrow) buttons simultaneously.
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3 Printing tasks
This section provides information about common printing tasks.
Loading trays
●
Printing on special media
●
Controlling print jobs
●
Printing on both sides
●
Canceling a print job
●
For information about managing the printer and its settings by using the HP Toolbox, see
Maintenance.
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Loading trays
Use special print media, such as envelopes, labels, HP LaserJet glossy paper, HP LaserJet Photo
paper, and transparencies in Tray 1 and Tray 2.
Loading Tray 1
Tray 1 (the single sheet priority feed slot) prints single sheets of print media or a single envelope. Use
Tray 1 when feeding one sheet of paper, envelope, postcard, label, HP LaserJet glossy paper,
HP LaserJet Photo paper, or transparency. You can also use Tray 1 to print the first page on different
media than the rest of the document.
For information about loading special print media such as envelopes, labels, and transparencies, see
Printing on special media.
To load Tray 1
1. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed
(crooked on the media). Slide the media-width guides slightly wider than the print media.
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2. Feed print media into Tray 1 with the side to be printed down, and the top, short edge in first. Make
sure that the media is inserted far enough into the printer for the paper feed mechanism to grab
the media.
NOTE If you are printing on both sides, see Printing on both sides for loading instructions.
Loading Tray 2 or optional Tray 3
Tray 2 and optional Tray 3 are accessed from the front of the printer and hold up to 250 sheets of paper.
Tray 2 also supports other media such as envelopes, postcards, transparencies, HP LaserJet glossy
paper, and HP LaserJet Photo paper.
CAUTION Do not fan paper before loading it into trays. Avoid overloading trays.
CAUTION Avoid reusing paper that has been stapled. Staples left in reused paper will cause
printer damage that will require repairs that may not be covered under the warranty.
To load Tray 2 or optional Tray 3
NOTE Instructions are the same for loading media in Tray 2 and optional Tray 3.
1. Pull Tray 2 or optional Tray 3 out of the printer and remove any paper.
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2. Move the rear guides to match the size of paper that you are loading. Tray 2 and optional Tray 3
accept several standard paper sizes.
3. If printing paper longer than Letter/A4, extend the rear of the tray until it matches the size you are
loading.
4. Slide the media-width guides slightly wider than the print media.
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5. Load the paper. If this is special paper such as letterhead, load it with the side to be printed on
facing up and the top edge toward the front of the tray.
NOTE If you print using the Print on Both Sides (manually) feature, see Printing on both
sides for loading instructions.
6. Make sure that the stack of paper is flat in the tray at all four corners, and keep it below the height
tabs on the media-length guide in the rear of the tray.
7. Slide the tray into the printer. The back of the tray will protrude from the back of the printer.
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Printing on special media
If printing on a special type of media, printing speeds might be automatically reduced to improve the
output quality for that specific media.
Use these guidelines when printing on special types of media.
Printing on envelopes
Use only envelopes that are recommended for laser printers. See Print-media specifications for more
information.
Load a single envelope into Tray 1 or up to ten envelopes in Tray 2.
●
Do not load more than ten envelopes into Tray 2.
●
The weight of the envelope paper should not exceed 90 g/m
●
Make sure that envelopes are not damaged and are not stuck together.
●
Never use envelopes that have clasps, snaps, windows, coated linings, self-stick adhesives, or
●
other synthetic materials.
If you are using a non-standard size of envelope, select the appropriate envelope as the Type. For
●
more information, see
CAUTION Failure to follow the guidelines above can result in jams.
For more information, see Print-media specifications.
To print on envelopes from Tray 1
1. Adjust the side-width guides.
Printing on custom-sized print media or cardstock.
2
(24 lb).
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2. Insert an envelope into Tray 1, with the short edge leading into the printer and the flap on the right
side facing up. Make sure that the envelope is inserted far enough into the printer for the paper
feed mechanism to grab the envelope.
To print on envelopes from Tray 2
1. Open Tray 2 and slide out the extender fully. If Tray 2 is already loaded, remove any paper or other
print media from it.
2. Slide the side-width guides in Tray 2 outward until they are slightly wider than the envelopes.
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3. Place the stack of envelopes into the tray with the flaps on the right side, the side to be printed
facing up, and with the short edge leading into the printer.
NOTE If the envelope has a flap on a short edge, this edge must enter the printer first.
4. Slide the side-width guides inward until they lightly touch the stack without bending it. The stack
should be centered between the guides and must be under the tabs on the guides.
5. Select the envelope you are using as the Size in the printer driver.
Printing on labels
Follow these guidelines for using labels. See Print-media specifications for more details.
CAUTION To avoid damaging the printer, use only labels that are recommended for laser
printers. Never print on the same sheet of labels more than once or print on a partial sheet of
labels.
Avoid labels that are separating from the backing sheet or are wrinkled or damaged in any way.
●
30 Chapter 3 Printing tasks ENWW
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Feed or place labels in the trays with the top, short edge in first and the side to be printed on facing
●
down for Tray 1 and the side to be printed on facing up for Tray 2. For Tray 1, make sure that the
media is inserted far enough into the printer for the paper feed mechanism to grab the media.
Select Labels as the Type in the Print dialog box or the printer driver.
●
If a sheet of labels jams in the printer, see
●
Clearing jams.
Transparencies
When printing on transparencies, use the following guidelines:
CAUTION To avoid damaging the printer, use only transparencies that are recommended for
laser printers.
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CAUTION Transparent print media that is not designed for LaserJet printing will melt in the
printer, and will damage the printer.
Feed or place transparencies in the trays with the top, short edge in first and the side to be printed
●
on facing down for Tray 1 and the side to be printed on facing up for Tray 2. For Tray 1, make sure
that the media is inserted far enough into the printer for the paper feed mechanism to grab the
media.
Select Transparencies as the Type in the printer driver.
●
Place transparencies on a flat surface after removing them from the printer.
●
Printing on HP LaserJet glossy paper and HP LaserJet photo paper
This printer supports printing on HP LaserJet glossy paper and HP LaserJet photo paper. Follow these
guidelines when printing on HP LaserJet glossy paper. See
information.
Handle HP LaserJet glossy paper and HP LaserJet photo paper by the edges. Oil from your fingers
●
that is deposited on HP LaserJet glossy paper and HP LaserJet photo paper can cause print-quality
problems.
Use HP LaserJet glossy paper and HP LaserJet photo paper only with this printer. HP products
●
are designed to work together for optimum printing results.
32 Chapter 3 Printing tasks ENWW
Print-media specifications for more
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Feed or place HP LaserJet glossy paper and HP LaserJet photo paper in the trays with the top,
●
short edge in first and the side to be printed on facing down for Tray 1 and the side to be printed
on facing up for Tray 2.
Select Light Glossy, Glossy, or Heavy Glossy as the Type (Windows) in the printer driver. Select
●
Light Glossy for media weights of 105 g/m
2
(32 lb), and select Heavy Glossy for media weights of 160 g/m2 (43 lb).
m
2
(28 lb), select Glossy for media weights of 120 g/
Printing on letterhead or preprinted forms
This section shows how to orient letterhead or preprinted forms when you are printing only on one side.
Tray 1: Feed paper with the top edge first and the side to be printed face down as shown in the
●
following figure.
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Tray 2: Orient paper in with the with the side to be printed face up and the top edge toward the
●
front of the printer as shown in the following figure.
Avoid using raised or embossed letterhead.
●
Avoid using letterhead that is printed with low-temperature inks, such as those used in some types
●
of thermography.
The printer uses heat and pressure to fuse toner to the print media. Make sure that any colored
●
paper or preprinted forms use inks that are compatible with this fusing temperature (210° C (410° F)
for 0.1 second).
Printing on HP LaserJet Tough paper
When printing on HP LaserJet Tough paper, follow these guidelines:
Handle HP LaserJet Tough paper by the edges. Oil from your fingers that is deposited on
●
HP LaserJet Tough paper can cause print-quality problems.
Use HP LaserJet Tough paper only with this printer. HP products are designed to work together
●
for optimum printing results.
In either the software program or the printer driver, select Tough Paper as the media type, or print
●
from a tray that is configured for HP LaserJet Tough paper.
For loading information, see
Printing on letterhead or preprinted forms.
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Printing on custom-sized print media or cardstock
Postcards, 3-x-5-inch (index) cards, and other custom-sized print media can be printed on from Tray 1
or Tray 2. The minimum size is 76 x 127 mm (3 x 5 inches) and the maximum size is 216 x 356 mm (8.5
x 14 inches).
Always insert the short edge first into Tray 1 or Tray 2. To print in landscape mode, make this
●
selection through your program. Inserting the media long-edge-first might cause a jam.
In your program, set margins at least 6.4 mm (0.25 inch) away from the edges of the print media.
●
Select the custom media that you are using as the Type in the printer driver and set the correct
●
Size.
For instructions on loading media in Tray 1, see
For instructions on loading media in Tray 2 or optional Tray 3, see
Print-media specifications for more information.
See
To load Tray 1.
To load Tray 2 or optional Tray 3.
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Controlling print jobs
This section provides basic printing instructions. When making changes to printing settings, follow the
hierarchy of how changes are prioritized. (Note that the names of commands and dialog boxes might
vary depending on your software program.)
Page Setup dialog box. This dialog box opens when you click Page Setup or a similar command
●
on the File menu in your software program. This dialog box is part of the program in which you are
working. Settings that are changed here override settings that are changed anywhere else.
Print dialog box. This dialog box opens when you click Print, Print Setup, or a similar command
●
on the File menu in your software program. It is also part of the program, but it has a lower priority
than the Page Setup dialog box. Settings that are changed in the Print dialog box do not override
settings that are changed in the Page Setup dialog box. Settings that are changed here do override
settings that are changed in the printer driver.
Printer driver. The printer driver opens when you click Properties in the Print dialog box. Settings
●
that are changed here do not override settings that are changed anywhere else.
Printing by tray Source versus by paper Type or paper Size
Three settings affect how the printer driver tries to pull media when you send a print job. These settings,
Source, Type, and Size, appear in your program Page Setup dialog box, the Print dialog box, or the
printer driver. The printer automatically selects a tray if you do not change these settings. If you do want
to change these settings, you can print by Source, by Type, by Size.
Source. Printing by Source means that you select a specific tray from which you want the printer
●
to pull paper. The printer tries to print from this tray, no matter what type or size is loaded in it.
However, if you select a tray that is configured from the HP Toolbox for a type or size and that does
not match your print job, the printer does not print automatically. Instead, it waits for you to load
the tray that you selected with the type or size of print media for your print job. When you load the
tray, the printer begins printing. (If it does not begin, you might need to configure the tray to match
the size or type of the print job.) Or, press
tray.
Type or Size. Printing by Type or Size means that you want the printer to pull paper or print media
●
from the first tray that is loaded with the type or size that you selected. Always print by Type for
special print media such as labels or transparencies.
If you want to print by Type or Size and the trays have not been configured for a certain type
●
or size from the HP Toolbox, load the paper or print media into a tray and then select the
Type or Size from the Page Setup dialog box, the Print dialog box, or the printer driver.
If you often print on a certain type or size of media, you can use the HP Toolbox to configure
●
a tray for that type or size. (See
print a job, the printer pulls from the tray that is configured for that type or size.
HP Toolbox.) Then, when you select that Type or Size as you
(Select) to have the printer try to print from another
Features in the printer driver
Some printer drivers and some operating systems do not support all of these printer features.
Setting a custom paper size
●
Printing in grayscale
●
Changing the color settings
●
36 Chapter 3 Printing tasks ENWW
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Creating and using watermarks
●
Printing multiple pages on one sheet of paper (N-up printing)
●
Creating and using Quick Sets
●
Reducing or enlarging
●
Printing on different paper for the first page
●
Changing the print quality
●
Restoring the default printer-driver settings
●
For printing using the Print on Both Sides (manually) feature, see
Setting a custom paper size
Use the Custom Paper feature to set up the printer to print to sizes other than standard ones.
Windows: Try to set this setting from one of these locations, in this order: the Page Setup dialog
●
box in the program, the Print dialog box in the program, or the Paper tab in the printer driver.
Printing in grayscale
If you have a document that you created in color, it will automatically print in color. Or, you can set the
printer to print a color document in grayscale (black and white) only.
Windows: Select the Print In Grayscale option on the Color tab of the printer driver.
●
Changing the color settings
When you are printing in color, the printer driver automatically sets the optimal color settings for you.
However, you can manually make adjustments to how the printer prints in color for text, graphics, and
photographs. See
Windows: On the Color tab of the printer driver, click Settings.
●
Creating and using watermarks
Printing on special media for more information.
Printing on both sides.
Use the Watermark options to specify that text be placed "underneath" (in the background of) an existing
document. For example, you might want to have large gray letters reading "draft" or "confidential" placed
diagonally across the first page or all pages of a document. You can change color, position, and wording
of the watermark.
NOTE If you are using Windows 2000 or XP, you must have Administrator privileges to create
watermarks. You do not need Administrator privileges to add existing watermarks to documents.
Windows: Gain access to the Watermark options on the Effects tab in your printer driver.
●
Printing multiple pages on one sheet of paper (N-up printing)
N-up printing is the ability to print multiple pages on one sheet of paper. The pages will appear decreased
in size. You can specify up to nine pages per sheet, and they will be arranged on the sheet as shown
in the following figures if you use the default arrangement. You can also choose whether a border
appears around each page or not.
Windows: Gain access to Pages per Sheet on the Finishing tab in the printer driver.
●
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2
1
2
1
3
1
1
Creating and using Quick Sets
Use Quick Sets to save the current print-driver settings such as the page orientation, N-up printing, or
the paper source for later use. You can save up to a total of 30 sets of settings. For convenience, Quick
Sets can be selected and saved from most printer-driver tabs.
NOTE If you are using Windows 2000, you must have Administrator privileges to save Quick
Sets.
Windows: Create Quick Sets from most printer-driver tabs. Later, you can gain access to Quick
●
Sets on the Finishing tab in the printer driver.
Reducing or enlarging
Use the Fit to Page option to scale your document to a percentage of its normal size. You can also
choose to scale your document to fit on any size of paper that the printer supports.
2
3
4
456
789
Windows: Gain access to Fit to Page settings on the Effects tab in the printer driver.
●
Printing on different paper for the first page
Printing on different paper for the first page is useful if, for example, you are printing a letter that uses
letterhead on the first page and plain sheets for the subsequent pages. The size for all pages of the
print job must be the same in the printer driver.
Windows: Try to set this setting from one of these locations, in this order: the Page Setup dialog
●
box in the program, the Print dialog box in the program, or the Paper/Quality tab in the printer
driver.
Restoring the default printer-driver settings
You can return all settings in the printer driver to their default values. This feature might be useful if you
are experiencing quality issues, or if the print media is not being selected from the correct tray.
Windows: Select Defaults in the Quick Sets dialog box on the Finishing tab of the printer driver.
●
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To print from Windows
1. Make sure that print media is loaded in the printer.
2. On the File menu, click Page Setup or a similar command. Make sure that the settings are correct
for this document.
3. From the File menu, click Print, Print Setup, or a similar command. The Print dialog box opens.
4. Select this printer and change settings as necessary. Do not change any settings, such as page
size or orientation, that you set in the Page Setup dialog box.
5. If this print job is for a standard size and weight of paper, you probably do not need to change the
Source is (tray), Type is, or Size is settings, and you can go to step 7. Otherwise, go to step 6.
6. If this print job is to be printed on a non-standard size or weight of paper, select how the printer
pulls paper.
To print by Source (tray), select the tray in the Print dialog box, if possible.
●
To print by Source (tray) when this setting is not available in the Print dialog box, click
●
Properties, and on the Paper tab, select the tray in the Source is field.
To print by Type or Size, click Properties and, on the Paper tab, select the type or size in the
●
Type is or Size is field. (For some paper, such as letterhead, you will set both the Type and
Size.) Always print by Type for special print media such as labels or transparencies.
7. If you have not yet done so, click Properties. The printer driver opens.
8. On the various tabs, set any settings that you want that did not appear in the Page Setup or
Print dialog box. For more information about printer-driver settings, see
driver.
9. Select the Print command to print the job.
Gaining access to printer driver settings
This section lists the common printing features that are controlled through the printer driver. (The printer
driver is the software component you use to send print jobs to the printer.) You can change settings
temporarily for the print jobs that you print while the program is still open. You can also make permanent
changes to the default settings, and those new settings will be in effect now and in the future.
Operating System Temporarily change settings for
Windows 98 Second
Edition and Me
jobs that are printed now
On the File menu, click Print, select
this printer, and then click
Properties. (The actual steps can
vary; this is the most common
method.)
Permanently change default
settings
Click Start, point to Settings, and
then click Printers. Right-click the
printer icon, and then click
Properties.
1
Features in the printer
Change configuration settings
(For example, to add an optional tray
or to enable or disable a driver feature
such as "Allow manual duplexing")
Click Start, point to Settings, and then
click Printers. Right-click the printer icon,
and then click Properties. Click the
Configure tab.
Windows 2000 and
XP (Classic Start
Menu)
On the File menu, click Print, select
this printer, and then click
Properties or Preferences. (The
actual steps can vary; this is the
most common method.)
Click Start, point to Settings, and
then click Printers or Printers and
Faxes. Right-click the printer icon,
and then click Printing
Preferences.
Click Start, point to Settings, and then
click Printers or Printers and Faxes.
Right-click the printer icon, and then click
Properties. Click the Configure tab.
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Operating System Temporarily change settings for
jobs that are printed now
Permanently change default
settings
1
Change configuration settings
(For example, to add an optional tray
or to enable or disable a driver feature
such as "Allow manual duplexing")
Windows XP
On the File menu, click Print, select
this printer, and then click
Properties or Preferences. (The
actual steps can vary; this is the
Click Start, click Printers and
Faxes, right-click the printer name
or icon, and then click Printing
Preferences.
most common method.)
1
Access to default printer settings might be restricted and therefore unavailable.
Click Start and then click Printers and
Faxes. Right-click the printer icon, and
then click Properties. Click the
Configure tab.
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Printing on both sides
To print on both sides of the paper, you must send the paper through the device twice.
CAUTION Do not print on both sides of labels or transparencies.
Print on both sides of the paper
1. Insert enough paper into Tray 2 or optional Tray 3 to accommodate the print job.
NOTE In Windows, Print on both sides (manually) must be enabled to complete these
instructions. To enable duplexing, in the printer driver, select Properties, and then click on
the Configure tab. Under Paper handling, select Allow Manual Duplexing, and then click
OK to save.
2. Use the following procedure to configure the printer to print on both sides (manually).
Windows: In the printer driver, select the Finishing tab, select the Print on both sides
●
(manually) option, and then send the job to print.
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3. After the job is finished printing, remove any blank paper from Tray 2 or optional Tray 3. Lift the
printed stack from the output bin and insert the printed stack without rotating or turning the stack
over into the printer tray that was used for the first part of the job.
A
4.
Press
(Select) to continue printing on the second side.
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Canceling a print job
A print job can be canceled from a program, from a print queue, or from the
the printer.
If the printer has not started printing, first try to cancel the job within the program that sent the print
●
job.
If the print job is waiting in a print queue or print spooler such as the Printers folder in Windows
●
(Printers and Faxes in Windows XP), try to delete the job from there next.
●
If the print job is already printing, press
any pages that are already moving through the printer and deletes the remainder of the print job.
●
Pressing
in printer memory, you must press
If the Printer Status lights continue to cycle after a job has been canceled, the computer is still sending
the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending
data.
(Cancel Job) cancels only the current job in the printer. If more than one print job is
(Cancel Job) on the printer. The printer finishes printing
(Cancel Job) once for each job after the job starts printing.
(Cancel Job) button on
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4 Color
This chapter describes how the printer provides great color printing. This chapter also describes ways
to produce the best possible color prints. The following topics are covered:
Using color
●
Managing color options
●
Matching colors
●
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Using color
This printer offers great color as soon as you set it up. It provides a combination of automatic color
features to generate excellent color results for the general user, plus sophisticated tools for the
experienced color user.
The printer provides carefully designed and tested color tables to provide smooth, accurate color
rendition of all printable colors.
HP provides free online tools to help businesses of all sizes with their color printing. HP's Office Color
Printing Center (
projects.
HP ImageREt 2400
ImageREt 2400 provides 2400 dots-per-inch (dpi) color laser-class quality through a multi-level printing
process. This process precisely controls color by combining up to four colors within a single dot and by
varying the amount of toner in a given area. ImageREt 2400 has been improved for this printer. The
improvements offer trapping technologies, greater control over dot placement, and more precise control
of toner quality in a dot. These new technologies, coupled with HP's multi-level printing process, result
in a 600 x 600 dpi printer that provides 2400-dpi color laser-class quality with millions of smooth colors.
In contrast, the single-level printing process found in the default mode of other color laser printers does
not allow the colors to be mixed within a single dot. This process, called dithering, significantly hinders
the ability to create a wide range of colors without reduced sharpness or visible dot structure.
http://www.hp.com/go/color) identifies solutions and information on creating finished
Media selection
For the best color and image quality, it is important to select the appropriate media type from the software
printer menu or from the printer driver. See
Print-media specifications for more information.
Color options
Color options enable optimal color output automatically for diverse types of documents.
Color options use object tagging, which allows optimal color settings to be used for different objects
(text, graphics, and photos) on a page. The printer driver determines which objects are used on a page
and uses color settings that provide the best print quality for each object. Object tagging, combined with
optimized default settings, produces great color from the printer without having to establish any special
settings.
In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer
driver.
Standard red-green-blue (sRGB)
Standard red-green-blue (sRGB) is a worldwide color standard that was originally developed by HP and
Microsoft as a common color language for monitors, input devices (scanners and digital cameras), and
output devices (printers and plotters). It is the default color space that is used for HP products, Microsoft
operating systems, the World Wide Web, and most office software that is sold today. The sRGB standard
is representative of the typical Windows computer monitor and is the convergence standard for highdefinition television.
NOTE Factors such as the type of monitor you use and the room's lighting can affect the
appearance of colors on your screen. For more information, see
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Matching colors.
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The latest versions of Adobe® PhotoShop®, CorelDRAW™, Microsoft Office, and many other
applications use sRGB to communicate color. Most importantly, as the default color space in Microsoft
operating systems, sRGB has gained broad adoption as a way to exchange color information between
software programs and devices by using a common definition that assures that typical users will
experience greatly improved color matching. The sRGB standard improves your ability to match colors
between the printer, the computer monitor, and other input devices (scanners and digital cameras)
automatically, without the need to become a color expert.
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Managing color options
Setting color options to Automatic typically produces the best possible print quality for color documents.
However, in some situations, you might want to print a color document in grayscale (black and shades
of gray) or to change one of the printer's color options.
Using Windows, print in grayscale or change the color options by using the settings on the Color
●
tab in the printer driver.
Print in Grayscale
Selecting the Print in Grayscale option from the printer driver prints a document in black and shades
of gray. This option is useful for printing color documents that will be photocopied or faxed.
When Print in Grayscale is selected, the printer goes into monochrome mode.
Automatic versus Manual color adjustment
The Automatic color adjustment option optimizes the neutral gray color treatment, and the edge
enhancements that are used for each element in a document. For more information, see your printerdriver online Help.
NOTE Automatic is the default setting and is recommended for printing all color documents.
Use the Manual color adjustment option to adjust the neutral gray color treatment, and the edge
enhancements for text, graphics, and photographs. To gain access to the Manual color options, on the
Color tab, click Manual, and then click Settings.
Manual color options
Use the Manual color adjustment to adjust the Color (or Color Map) options.
NOTE Some software programs convert text or graphics to raster images. In these cases, the
Photographs setting also controls the text and graphics.
Halftone options
Halftoning is the method by which the printer mixes the four primary colors (cyan, magenta, yellow, and
black) in varying proportions to create millions of colors. Halftone options affect the resolution and clarity
of your color output. The two halftone options are Smooth and Detail.
The Smooth option provides better results for large, solid-filled print areas. It also enhances photos
●
by smoothing out fine color gradations. Choose this option when uniform and smooth area fills are
the most important attributes.
The Detail option is useful for text and graphics that require sharp distinctions among lines or
●
colors, or images that contain a pattern or a high level of detail. Choose this option when sharp
edges and details are the most important attributes.
Edge Control
The Edge Control setting determines how edges are rendered. Edge Control consists of two
components: Adaptive Halftoning and Trapping. Adaptive Halftoning increases the edge sharpness.
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Trapping reduces the effect of color-plane misregistration by slightly overlapping the edges of adjacent
objects. The following levels of edge control are available:
Off sets Trapping and Adaptive Halftoning to Off.
●
Normal provides the default trapping settings. Adaptive Halftoning is set to On.
●
Maximum provides the most trapping. Adaptive Halftoning is set to On.
●
RGB Color
The RGB Color option determines how colors are rendered.
Default interprets RGB color as sRGB, which is the accepted standard for many software
●
companies and organizations, such as Microsoft and the World Wide Web Consortium. (See
http://www.w3.org.)
Device sets the printer to print RGB data in raw device mode. To render photographs properly
●
when this option is selected, you must manage color in the program in which you are working or
in the operating system.
Vivid instructs the printer to increase the color saturation in the midtones. Less colorful objects are
●
rendered more colorfully. This value is recommended for printing business graphics.
Photo Image interprets the RGB color as if it were printed as a photograph using a digital mini-
●
lab. It is designed to render the deeper, more saturated colors differently than Default mode. Use
this setting for printing photos.
Neutral Grays
The Neutral Grays setting determines the method for creating gray colors that are used in text, graphics,
and photographs.
Black Only generates neutral colors (grays and black) by using only black toner. This option
●
guarantees that neutral colors do not have a color cast.
4-Color generates neutral colors by combining all four colors of toner. This option produces
●
smoother gradients and transitions to non-neutral colors. It also produces the darkest possible
black.
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Matching colors
The process of matching printer output color to your computer screen is quite complex because printers
and computer monitors use different methods of producing color. Monitors display colors by light pixels
using an RGB (red, green, blue) color process, but printers print colors using a CMYK (black, yellow,
cyan, and magenta) process.
The following factors can influence your ability to match printed colors to those on your screen:
Print media
●
Printer colorants (inks or toners, for example)
●
Printing process (inkjet, press, or laser technology, for example)
●
Overhead lighting
●
Programs
●
Printer drivers
●
Computer operating system
●
Monitors
●
Video cards and drivers
●
Operating environment (very humid or very dry)
●
Personal differences in perception of color
●
Keep these factors in mind if colors on your screen do not perfectly match your printed colors. For most
users, the best method for matching colors on your screen to your printer is to print sRGB colors. The
printer uses sRGB and automatically optimizes color output.
For more information about solving issues that are related to color output, see
documents.
Solving issues with color
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5 How do I?
Use this section to perform basic tasks with the HP Color LaserJet 1600 printer.
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Print: How do I?
Use this section to answer printing questions.
Print on special media, such as glossy or photo paper
You can print on special media such as transparencies, labels, heavy paper, glossy paper, photo paper,
and card stock, by using the optimizing feature in the printer driver.
1. Load the media input tray. Make sure that the top of the media is forward and the side to be printed
on (the rough side of transparencies) is facing up.
2. Adjust the media guides to fit the width of the media.
3. Open a document in a program, such as Microsoft Word.
4. Select the print command. For most programs, click the File menu, and then click Print. The
Print dialog box appears.
5. On the Print dialog box, click Properties.
6. On the Paper or Quality tab, select one of these media types:
Plain
●
Preprinted
●
Letterhead
●
Transparency
●
Prepunched
●
Labels
●
Bond
●
Recycled
●
Color
●
HP Tough paper
●
Envelope
●
Light 60-74 g/m
●
Heavy paper 91-105 g/m
●
Cardstock 106-176 g/m
●
Light Glossy 75-105 g/m
●
Glossy 106-120 g/m
●
2
2
2
2
2
Heavy Glossy 121-163 g/m
●
2
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HP Premium Cover 200 g/m
●
2
HP Premium Plus Photo 220 g/m
●
7. Print the document. Remove the media from the device as it prints to prevent it from sticking
together, and place the printed pages on a flat surface.
The media type can also be selected and configured in HP Toolbox. To configure these media
types from HP Toolbox, click Device Settings, click the System Settings tab, and then open the
Print Modes page. Make any necessary changes, and then click Apply to save the changes.
To print a single-page cover letter on letterhead, followed by a multiple-page document, load a
single sheet of letterhead in Tray 1. After the letterhead page has printed, the device prompts you
to load paper. Load paper for the rest of the document.
2
Print on both sides of the paper
To manually print on both sides of the paper, you must send the paper through the device twice.
CAUTION Do not print on both sides of labels or transparencies.
1. Insert enough paper into Tray 2 or optional Tray 3 to accommodate the print job.
2. Use the following procedure to configure the printer to print on both sides (manually):
Windows: In the printer driver, select the Finishing tab, select the Print on both sides
●
(manually) option, and then send the job to print.
3. After the job finishes printing, remove any blank paper from Tray 2 or optional Tray 3. Insert the
printed stack, with the blank side up, and the top edge leading into the device. Print the second
side from Tray 2 or optional Tray 3.
A
4.
Press
(Select) to continue printing.
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Print on envelopes and custom media sizes
To print on envelopes, complete the following steps.
1. Set Tray 2 to the correct media size. See
2. Load no more than 10 envelopes face-up with the flap of the envelope to the right, and the short
edge feeding into the device first.
3. Use your computer software program to complete the printing process.
NOTE For Tray 1, load one envelope at a time, face down and the flap to the right.
NOTE Do not use envelopes with windows or clasps, and do not use envelopes that are
wrinkled, nicked, curled, or otherwise damaged.
To print on custom media sizes, complete the following steps.
Loading Tray 2 or optional Tray 3.
Change the device print settings, such as print quality, in HP Toolbox
To change the default print settings in HP Toolbox, complete the following steps.
NOTE The changes that you make to the print settings in HP Toolbox apply to all future print
jobs.
1. Open HP Toolbox and click Device Settings.
2. Click the Settings tab.
3. On the Settings tab, you can modify settings that appear on the following pages.
Paper Handling
●
Printing
●
Print Quality
●
Print Density
●
Paper type settings
●
Print Modes
●
System Setup
●
Service
●
4. Click Apply to save the changes that you make on these pages.
NOTE If you have similar settings in the printer driver, those settings take priority over the
settings that are established in HP Toolbox.
Print color documents from my computer in black and white only
In the software program, select File, Print, the HP Color LaserJet 1600 print driver, click Properties,
click the Color tab, and then select the Print in Grayscale check box. Click OK to save the print
properties, and then click OK again to print the document.
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Change color options
The Automatic color adjustment option optimizes the neutral gray color treatment, and the edge
enhancements that are used for each element in a document. For more information, see your printerdriver online Help.
NOTE Automatic is the default setting and is recommended for printing all color documents.
Use the Manual color adjustment option to adjust the neutral gray color treatment, and the edge
enhancements for text, graphics, and photographs. To gain access to the Manual color options, on the
Color tab, click Manual, and then click Settings. Use the Manual color adjustment to adjust the Color
(or Color Map) options.
NOTE Some software programs convert text or graphics to raster images. In these cases, the
Photographs setting also controls the text and graphics.
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Other: How do I?
Use this section to answer other questions about the device.
Changing print cartridges
When a print cartridge approaches the end of useful life, the control panel displays a message
recommending that you order a replacement. The printer can continue to print using the current print
cartridge until the control panel displays a message instructing you to replace the cartridge.
The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta
(M), and yellow (Y).
Replace a print cartridge when the printer control panel displays one of the following messages: Replace
yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge.
The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge
is not currently installed).
To change the print cartridge
1. Open the front door.
CAUTION Do not place anything on the transfer belt (ETB), which is located on the
inside of the front door.
2. Remove the used print cartridge from the printer.
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3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
4. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking
the print cartridge from side to side.
CAUTION Do not touch the shutter or the surface of the roller.
5. Remove the orange shipping locks and the orange shipping tape from the new print cartridge.
Discard the shipping tape and shipping locks according to local regulations.
6. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print
cartridge until it is firmly seated.
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7. Firmly close the front door.
After a short time, the control panel should display Ready.
NOTE If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel
will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect
cyan, Incorrect black.
8. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived.
See the enclosed recycling guide for recycling instructions.
9. If you are using a non-HP print cartridge, check the printer control panel for further instructions.
For additional help, go to
NOTE When replacing or changing a black print cartridge, a cleaning page will automatically
be printed. This helps prevent speckles on the front or back of printed documents. For a more
thorough cleaning, see
http://www.hp.com/support/clj1600.
To clean the fuser using HP Toolbox.
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6 Managing the printer
This printer comes with several software tools that help you monitor, troubleshoot problems with, and
maintain the printer. Information about using these tools is in the following sections:
Special pages
●
Menu map
●
HP Toolbox
●
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Special pages
Special pages reside within the memory of the printer. These pages help you to diagnose and solve
problems with the printer.
NOTE If the printer language was not correctly set during installation, you can set the language
manually so that the pages print in one of the supported languages. Change the language by
using the HP Toolbox.
Demo page
To print the Demo page, press the (Left arrow) and (Right arrow) buttons on the printer control
panel simultaneously. You can also print this page from the HP Toolbox.
Configuration page
The Configuration page lists current settings and properties of the printer. You can print a Configuration
page from the printer or the HP Toolbox.
To print the Configuration page from the control panel
1.
Press
(Left arrow) or (Right arrow) to select the Reports menu.
2.
3.
4.
Press
Press
Press
(Select).
(Left arrow) or
(Select) to print the Configuration Report page.
(Right arrow) to select Config Report.
1. Product Information. This section contains basic information about the printer, such as the
product name and the serial number.
2. Memory. This section lists memory-related information, such as the total memory that is installed.
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3. Paper Settings. This section lists information about the media type for each tray and about the
type settings for all the media that the printer supports.
4. Page Counts. This section lists the total number of pages printed, the number of color pages
printed, and information about paper jams.
5. Product Settings. This section lists information that is gathered during software installation,
including the language and the company name.
6. Paper Types. This section contains information about paper types that can be configured by the
user.
7. Status Log. This section contains information about printer errors.
Supplies Status page
The Supplies Status page lists the remaining life of HP print cartridges. It also lists the estimated pages
remaining, number of pages printed, and other supplies information. You can print a Supplies Status
page from the printer or the HP Toolbox.
To print the Supplies Status page from the control panel
1.
Press
(Left arrow) or (Right arrow) to select the Reports menu.
2.
Press
3.
Press
4.
Press
NOTE Supplies information is also available through the HP Toolbox.
(Select).
(Left arrow) or
(Select) to print the Supplies Status page.
(Right arrow) to select Supplies Status.
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1. Print cartridge area. This area contains a section for each of the print cartridges and provides
information about HP print cartridges. This information includes the part number for each print
cartridge, whether each print cartridge is low, and the life remaining for each print cartridge, which
is expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This
information might not be provided for non-HP supplies. In some cases, if a non-HP supply is
installed, you will see an alert message instead.
2. Ordering Information. This section contains basic information about how to order new HP
supplies.
3. Return & Recycling. This section contains a link to the Web site that you can visit for information
about recycling.
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Menu map
The menu map lists the menu structure for each option available on the printer control panel. Use the
following steps to print a menu map.
To print a menu map
1.
Press
(Left arrow) or (Right arrow) to select the Reports menu.
2.
3.
4.
Press
Press
Press
(Select).
(Left arrow) or (Right arrow) to select Menu Structure.
(Select) to print the Menu map.
NOTE The Menu map print as two pages.
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HP Toolbox
The HP Toolbox is a Web application that you can use for the following tasks:
Check the printer status.
●
Configure the printer settings.
●
View troubleshooting information.
●
View online documentation.
●
You must perform a complete software installation to use the HP Toolbox.
NOTE You do not need Internet access to open and use the HP Toolbox. However, if you click
a link in the Other Links area, you must have Internet access to go to the site that is associated
with the link. See
Supported operating systems
The HP Toolbox is supported for the following operating systems:
Windows 98 Second Edition
●
Windows 2000
●
Other links for more information.
Windows Me
●
Windows XP
●
Supported browsers
To use the HP Toolbox, you must have one of the following browsers:
Windows
Microsoft Internet Explorer 5.5 or later
●
Netscape Navigator 6.2 or later
●
All pages can be printed from the browser.
To view the HP Toolbox
1. Open the HP Toolbox in one of these ways:
On the Windows desktop, double-click the HP Toolbox icon.
●
On the Windows Start menu, point to Programs, and click the HP Toolbox.
●
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NOTE After you open the URL, you can bookmark it so that you can return to it quickly in
the future.
2. The HP Toolbox opens in a Web browser. The HP Toolbox software contains the following
sections:
Status tab
●
Troubleshooting tab
●
Alerts tab
●
Documentation tab
●
Device Settings
●
Other links
●
Status tab
The Status tab has links to the following main pages:
Device Status. View printer status information. This page indicates printer conditions such as a
●
jam or an empty tray. After you correct a problem with the printer, click the Refresh Status button
to update the device status.
Supplies Status. View detailed supplies status such as the percent of toner remaining in the print
●
cartridge and the number of pages that have been printed with the current print cartridge. This page
also has links to order supplies and to find recycling information.
Print Info Pages. Print the configuration page and various other information pages that are
●
available for the printer, such as the supplies status page and the demo page.
Troubleshooting tab
The Troubleshooting tab has links to the following main pages:
Clearing Jams. View information on locating and clearing jams, and view an animated demo of
●
how to clear jams.
Print Problems. View Help topics that can help you solve print problems.
●
Troubleshooting Tools. Print a page that assists in solving print-quality problems, view
●
information about print-quality problems, print the cleaning page and clean the printer, and calibrate
the printer to maintain color print quality.
Animated Demonstrations. View animated Help demonstrations for the device.
●
Alerts tab
Use the Alerts tab to configure the printer to automatically notify you of printer status alerts.
Set up Status Alerts page
On the Set up Status Alerts page, you can choose to turn alerts on or off, and specify when the printer
should send an alert.
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Click Apply to activate the settings.
Documentation tab
The Documentation tab contains links to these information sources:
Print: How Do I? View the How Do I? Help for print problems.
●
Other: How Do I? View the How Do I? Help for other device problems.
●
User Guide. Contains the information about the printer usage, warranty, specifications, and
●
support that you are currently reading. The user guide is available in both HTML and PDF format.
Readme. Contains important information about the printer that is not available in the user guide.
●
The Late-Breaking Readme contains last-minute information about the printer (in English only).
Device Settings
The Device Settings button opens the embedded Web server using a USB connection.
Other links
This section contains links that connect you to the Internet. You must have Internet access in order to
use any of these links. If you use a dial-up connection and did not connect when you first opened the
HP Toolbox, you must connect before you can visit these Web sites. Connecting might require that you
close the HP Toolbox and reopen it.
HP Instant Support.
●
Product Registration. Connects to the HP product registration Web site.
●
Order Supplies. Order device supplies at the HP Web site.
●
Product Support. Connects to the support site for the HP Color LaserJet 1600 series printer where
●
you can search for help with a specific problem.
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7 Maintenance
This chapter contains information about these maintenance topics:
Managing supplies
●
Cartridge out override
●
Cleaning the printer
●
Calibrating the printer
●
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Managing supplies
For warranty information about these supplies, see Print Cartridge Limited Warranty Statement.
Checking and ordering supplies
You can check the supplies status by using the printer control panel, printing a Supplies Status page,
or viewing the HP Toolbox, Hewlett-Packard recommends that you place an order for a replacement
print cartridge when you first receive the Low message for a print cartridge. For typical use, the Order
message indicates that approximately two weeks of life remains. When you use a new, authentic HP
print cartridge, you can obtain the following types of supplies information:
Amount of cartridge remaining
●
Estimated number of pages remaining
●
Number of pages printed
●
Other supplies information
●
To check status and order using the control panel
Do one of the following:
Check the supplies status gauges on the printer control panel. These gauges indicate when a print
●
cartridge is low or empty. The lights also indicate when a non-HP print cartridge is first installed.
To print the Supplies Status page from the printer, on the printer control panel, select Reports
●
Menu, Supplies Status, and then Print Supplies Status page. See
more information.
If the supplies levels are low, you can order supplies through your local HP dealer, by telephone, or
online. See
ljsupplies to order online.
Accessories and ordering information for part numbers. See http://www.hp.com/go/
Supplies Status page for
To check and order supplies using HP Toolbox
You can configure HP Toolbox to notify you when the supplies are low. You can choose to receive alerts
as a pop-up message or taskbar icon. To order supplies by using the HP Toolbox, in the Other Links
area, click Order supplies. You must have Internet access to connect to the Web site.
For more information, see
HP Toolbox.
Storing supplies
Follow these guidelines for storing print cartridges:
Do not remove the print cartridge from its package until you are ready to use it.
●
CAUTION To prevent damage, do not expose the print cartridge to light for more than a
few minutes.
See
●
●
●
68 Chapter 7 Maintenance ENWW
Table C-4 Environmental specifications for operating and storage temperature ranges.
Store the supply in a horizontal position.
Store the supply in a dark, dry location away from heat and magnetic sources.
Page 81
Replacing and recycling supplies
To install a new HP print cartridge, follow the instructions that are included on the box that contains the
new supply, or see the Getting Started Guide.
To recycle supplies, place the used supply in the box in which the new supply arrived. Use the enclosed
return label to send the used supply to HP for recycling. For complete information, see the recycling
guide that is included with each new HP supply item. See
information about HP's recycling program.
HP LaserJet printing supplies for more
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or control their
quality. Service or repairs required as a result of using a non-HP supply will not be covered under the
printer warranty.
When you insert a supply into the printer, the printer will inform you if the supply is not a genuine HP
supply. If you insert a genuine HP supply that has reached the low state from another HP printer, the
printer identifies the supply as non-HP. Simply return the supply to the original printer to reactivate HP
features and functionality.
Resetting the printer for non-HP supplies
When you install a non-HP print cartridge, the light next to the print cartridge you replaced blinks and
the Attention light is on. In order to print with this supply, you must press
install this non-HP supply. The status gauges will not indicate when this type of supply is low or empty.
(Select) the first time you
CAUTION The printer will not stop printing when this type of supply is empty. Printer damage
could occur if the printer prints with an empty print cartridge. See
warranty statement and Print Cartridge Limited Warranty Statement.
Hewlett-Packard limited
HP anti-counterfeit Web site
Visit the HP anti-counterfeit Web site at http://www.hp.com/go/anticounterfeit if the supplies status
gauges or HP Toolbox indicates that the print cartridge is not an HP print cartridge and you think that it
is genuine.
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Cartridge out override
What is it?
The HP Color LaserJet 1600 printer displays an Order supplies message when a cartridge is running
low and a Replace supplies message when a cartridge has been depleted. To ensure optimal print
quality, HP recommends replacing a cartridge when the Replace supplies message is
displayed. Replacing the cartridge at this point can help prevent waste of media or other cartridges
when one cartridge produces poor print quality.
The Cartridge Out Override feature allows the printer to continue using a cartridge that has reached the
recommended replacement point.
WARNING! Using Override may result in unsatisfactory print quality and unavailability of certain
features (such as toner remaining information).
WARNING! All print defects or supply failures incurred when an HP supply is used in Override
will not be considered defects in materials or workmanship in the supply under HP's Print
Cartridge Limited Warranty Statement. For Warranty information, see
Warranty Statement.
Configuration
Cartridge Out Override can only be enabled from the printer's control panel menu.
Print Cartridge Limited
1.
From the main menu, press
2.
Press
3.
Press
4.
Press
5.
Press
If Stop at out is selected, the printer will stop printing when a cartridge reaches the recommended
replacement point. If Override out is selected, the printer will continue printing when a cartridge reaches
the recommended replacement point. The factory default setting is Stop at out.
(Right arrow) to Print quality and press (Select).
(Right arrow) to Replace supplies and press (Select).
(Right arrow) to Override out and press
(Select).
(Right arrow) to System setup and press (Select).
(Select).
On-going operation
Override can be enabled or disabled at any time, and does not have to be re-enabled for each cartridge.
The printer will automatically continue printing when a cartridge reaches recommended replacement.
The printer will display a message Replace supply Override in use while a cartridge is used in Override
mode. When the cartridge is replaced with a new supply, Override will de-activate until another cartridge
reaches recommended replacement.
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Cleaning the printer
During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time,
this buildup can cause print-quality problems such as toner specks or smearing. This printer has a
cleaning mode that can correct and prevent these types of problems.
To clean the fuser using HP Toolbox
NOTE Use the following procedure to clean the fuser using the HP Toolbox. To clean the engine
when the computer is running an operating system that does not support HP Toolbox, see the
late-breaking Readme on the root of the CD-ROM, or visit
1. Make sure that the printer is turned on and in the Ready state.
2. Open the HP Toolbox.
3. On the Troubleshooting tab, click Maintenance, click Cleaning Page and then click Print. A page
with a pattern prints from the printer.
4. At the printer, remove any print media in Tray 2 or optional Tray 3.
5. Remove the page that printed and load it face-down into Tray 2 or optional Tray 3.
http://www.hp.com/support/clj1600.
6. At the computer, press Clean.
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Calibrating the printer
The printer automatically calibrates at various times. You can adjust the calibration settings by using
the HP Toolbox.
Environmental differences or aging print cartridges might cause fluctuations in image density. The printer
accounts for this with image stabilization control. The printer automatically calibrates at various times
to maintain the highest level of print quality. You can also request a calibration by using the HP Toolbox.
The printer does not interrupt a print job to calibrate. It waits until the job is complete before calibrating
or cleaning. While the printer is calibrating, it pauses printing for the time that is required to complete
the calibration.
To calibrate the printer at the printer
1.
To calibrate from the printer, press
setup.
2.
3.
4.
5.
6.
7.
8.
9.
Press
Press
Press
Press
Press
Press
Press
Press
(Select).
(Left arrow) or
(Select).
(Left arrow) or (Right arrow) until the display reads Calibrate color.
(Select).
(Left arrow) or (Right arrow) until the display reads Calibrate now.
(Select).
(Select) to confirm Calibrate now.
(Left arrow) or
(Right arrow) until the display reads Print quality.
(Right arrow) until the display reads System
To calibrate the printer from the HP Toolbox
NOTE This procedure applies to Windows operating systems only.
1. Open the HP Toolbox in one of these ways:
On the desktop, double-click the HP Toolbox icon.
●
On the Start menu, point to Programs, point to HP, point to HP Color LaserJet 1600, and
●
click HP Color LaserJet 1600 Toolbox.
2. Click the Troubleshooting tab and then click Troubleshooting Tools (on the left side of the
screen).
3. In the Calibration section, click Calibrate now.
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8 Problem solving
This troubleshooting information is organized to help you resolve printing problems. Choose the general
topic or type of problem from the following list.
Support strategy
●
Troubleshooting process
●
Control panel messages
●
Clearing jams
●
Print problems
●
Troubleshooting tools
●
ENWW 73
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Support strategy
This device has a 12-month limited warranty. Warranty service and support options might vary
depending on your country/region. Please refer to the support flyer that came in your box for contact
information, or visit
http://www.hp.com.
You can find additional support information in
Service and support.
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Troubleshooting process
Use the troubleshooting checklist to solve issues with the device.
Troubleshooting checklist
Follow the steps below when trying to solve a problem with the device.
Step
number
1 Is the power on?
2 Does Ready appear in
3 Do information pages
Verification step Possible problems Solutions
When the device is
connected to a grounded
power source, the control
panel shows Hewlett-
Packard with both the
Ready and Attention lights
blinking. The control panel
will then display
Initializing and then
Ready, at which time only
the green light will be on.
the device control
panel?
The control panel should
function without error
messages.
print?
Print a Configuration
page.
No power due to failed power source,
cable, switch, or fuse.
Control panel shows an error. See Control panel messages for a list of
Control panel displays an error message. See Control panel messages for a list of
Media does not move smoothly through
the device paper path.
1. Verify that the device is plugged in.
2. Verify that the power cable is
functional and that the power switch
is on.
3. Check the power source by
plugging the device directly into the
wall or into a different outlet.
4. Test the outlet or connect another
device to the outlet to verify that the
outlet is functioning.
common messages that will help you
correct the error.
If the error persists, contact
HP Customer Care. See
Care or the support flyer that came in the
device box.
common messages that will help you
correct the error.
Clean the paper path.
HP Customer
Poor print quality. See Print quality problems.
If the error persists, contact
4 Does the device print
from the computer?
Connect the USB cable to
the device and the
computer. Use a wordprocessing application to
send a print job to the
device.
HP Customer Care. See
Care or the support flyer that came in the
device box.
Software is not installed correctly or an
error occurred during software
installation.
The cable is not connected correctly. Reconnect the cable.
An incorrect driver is selected. Select the proper driver.
Other devices are connected to the USB
port.
Uninstall and then reinstall the device
software. Verify that you are using the
correct installation procedure and the
correct port setting.
Disconnect the other devices and try
again to print.
HP Customer
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Step
number
Verification step Possible problems Solutions
There is a port driver problem in
Microsoft Windows.
If the error persists, contact
HP Customer Care. See
Care or the support flyer that came in the
device box.
HP Customer
Uninstall and then reinstall the device
software. Verify that you are using the
correct installation procedure and the
correct port setting.
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Control panel messages
The majority of the control-panel messages are intended to guide the user through typical operation.
The control-panel messages indicate the status of the current operation, and include a page count on
the second line of the display, if appropriate. When the device is print data, control-panel messages
indicate this status. In addition, alert messages, warning messages, and critical error messages indicate
situations that might require some action.
Alert and warning messages
Alert and warning messages appear temporarily and might require the user to acknowledge the
message by pressing
certain warnings, the job might not complete or the print quality might be affected. If the alert or warning
message is related to printing and the auto-continue feature is on, the device will attempt to resume the
printing job after the warning has appeared for 10 seconds without acknowledgement.
Alert and warning messages
Table 8-1 Alert and warning messages
Control panel message Description Recommended action
(Select) to resume or by pressing (Cancel Job) to cancel the job. With
10.000x Supply error E-label cannot be read or print cartridge is not
Device error
Press [
Engine comm.
error
Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for
Invalid entry Invalid data or response. Correct the entry.
Jam in <>
(<> indicates an area where the jam has
occurred)
Memory is low
Press [
]
]
properly installed.
An internal error occurred in the device.
The device experienced an internal
communication error.
The device has detected a jam. Clear the jam from the area indicated on the
The device memory has been almost
completely filled.
1. Reinstall print cartridge.
2. Power cycle device.
3. If the problem is not solved, replace the
cartridge.
Press (Select) to resume the job.
This is a warning message only. Job output
might be affected.
your device.
control panel. The job should continue to
print. If it does not, try reprinting the job.
Allow the device to finish the job, or press
(Select) to cancel the job.
Break the job into smaller jobs that contain
fewer pages.
No paper pickup
Press [
]
The print engine has failed to pick up a piece
of media.
In Tray 1, verify that the media was inserted
far enough into the tray. In Tray 2 or optional
Tray 3, verify that the paper-length guide is in
the correct position for the media size that you
are using.
Reload the media in the input tray and
press
(Select) to continue the job.
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Table 8-1 Alert and warning messages (continued)
Control panel message Description Recommended action
If the error persists, contact HP Customer
Care. See
flyer that came in the device box.
Replace supplies
Override in use
Settings cleared The device has cleared job settings. Re-enter any appropriate job settings.
Unauthorized yellow
Unauthorized magenta
Unauthorized cyan
Unauthorized black
A supply is low and using Override may result
in unsatisfactory print quality.
A new supply has been installed that is not
made by HP. One of these four messages is
displayed until an HP supply is installed or
(Select) is pressed.
Replace the supply that is low.
If you believe you purchased an HP supply,
please call the HP fraud hotline at
1-877-219-3183. Service or repairs required
as a result of using non-HP supplies is not
covered under HP warranty.
To continue printing, press
HP Customer Care or the support
(Select).
Critical error messages
Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If a
critical error persists, the device might require service.
Critical error messages
Table 8-2 Critical error messages
Control panel message Description Recommended action
50 Fuser Error The device has experienced an internal
hardware error.
51 Laser Error The device has experienced an internal
hardware error.
52 Scanner Error The device has experienced an internal
hardware error.
Turn off the device, wait at least 25 minutes,
and then turn on the device.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn on the device.
If the error persists, contact HP Customer
Care. See
flyer that came in the device box.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer
Care. See
flyer that came in the device box.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
HP Customer Care or the support
HP Customer Care or the support
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Table 8-2 Critical error messages (continued)
Control panel message Description Recommended action
55.1 Error
59.A0 Error
54.1C Error
57 Fan Error
Turn off then on
79 Error
Turn off then on
The device has experienced an internal
hardware error.
The device has experienced a problem with
its internal fan.
The device has experienced an internal
firmware error.
If the error persists, contact HP Customer
Care. See
flyer that came in the device box.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
If the error persists, contact HP Customer
Care. See HP Customer Care or the support
flyer that came in the device box.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If the error persists, contact HP Customer
Care. See
flyer that came in the device box.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power switch to turn the device on.
HP Customer Care or the support
HP Customer Care or the support
If the error persists, contact HP Customer
Care. See HP Customer Care or the support
flyer that came in the device box.
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Clearing jams
Occasionally, paper or other print media can become jammed during a print job. Some causes include
the following events:
The input trays are loaded improperly or overfilled.
●
Tray 2 or optional Tray 3 is opened during a print job.
●
Too many sheets accumulated in the output area or sheets blocked the output area.
●
The print media that is being used does not meet HP specifications. See
●
The environment in which the print media was stored is too humid or too dry. See
●
specifications.
Print-media specifications.
Print-media
Where to look for jams
Jams can occur in these locations:
Inside the printer. See
●
In input areas. See
●
In the output area. See
●
Find and remove the jam by using the instructions on the following pages. If the location of the jam is
not obvious, first look inside the printer.
Loose toner might remain in the printer after a jam. This problem should resolve itself after a few sheets
have been printed.
Each section below corresponds to an area where a paper jam could occur. Use the following
procedures to clear the jam. In all cases, grasp the jammed paper by both corners and pull slowly to
remove the paper.
To clear jams from inside the printer.
To clear jams from Tray 2 or optional Tray 3.
To clear jams from the top bin.
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To clear jams from inside the printer
CAUTION Jams in this area might result in loose toner on the page. If you get toner on your
clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1. Open the front door.
CAUTION Do not place anything on the transfer belt, which is located on the inside
of the front door. Otherwise, the printer may be damaged, adversely affecting print
quality.
2. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper.
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3. Close the front door.
To clear jams from Tray 2 or optional Tray 3
NOTE Before attempting to clear jams from Tray 2 or optional Tray 3, remove any jams inside
the printer.
1. Pull Tray 2 or optional Tray 3 out of the printer.
2. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper.
3. Slide the tray into the printer.
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4. Open and close the front door.
To clear jams from the top bin
CAUTION Jams in these areas might result in loose toner on the page. If you get toner on your
clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper from the
top bin.
2. Open and close the front door.
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Print problems
Print quality problems
Occasionally, you might encounter problems with print quality. The information in the following sections
helps you identify and resolve these issues.
Improving print quality
Use the print-quality settings to prevent print-quality problems.
Understanding print-quality settings
Print-quality settings affect how light or dark the print is on the page and the style in which the graphics
are printed. You can also use the print-quality settings to optimize the print quality for a specific media
type.
You can change the settings in the device properties to accommodate the types of jobs that you are
printing. The following settings are available, depending on the printer driver that you are using:
600 dpi
●
Custom: This setting produces the same resolution as the default setting, but you can change the
●
scale patterns.
NOTE Changing the resolution can change the formatting of your text.
To temporarily change print-quality settings
To change the print-quality settings only for the current software program, open the properties through
the Print Setup menu in the program that you are using to print.
To change print-quality settings for all future jobs
For Windows 98, Windows 2000, and Windows Me:
1. In the Windows system tray, click Start, select Settings, and then click Printers.
2. Right-click the device icon.
3. Click Properties (in Windows 2000, you can also click Printing Preferences).
4. Change the settings, and click OK.
For Windows XP:
1. In the Windows system tray, click Start, click Control Panel, and then click Printers and Faxes.
2. Right-click the device icon.
3. Click Properties, or click Printing Preferences.
4. Change the settings, and click OK.
Identifying and correcting print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
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Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1. Make sure that the paper or print media that you are using meets specifications. Generally,
smoother paper provides better results.
2. If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure
that you have printed by type.
3. Print a Configuration page and Supplies Status page at the device. See
Check the Supplies Status page to see if any supplies are low or empty. No information is
●
Special pages.
provided for non-HP print cartridges.
If the pages do not print correctly, the problem is with the hardware. Contact HP Customer
●
Care. See
HP Customer Care or the flyer that came in the device box.
4. Print a Demo page from the HP Toolbox. If the page prints, the problem is with the printer driver.
5. Try printing from a different program. If the page prints correctly, the problem is with the program
from which you were printing.
6. Restart the computer and the device and try printing again. If the problem is not resolved, choose
one of these options:
If the problem is affecting all printed pages, see
●
If the problem is affecting only pages printed in color, see
●
General print quality issues.
Solving issues with color documents.
General print quality issues
The following examples depict letter-size paper that has passed through the device short edge first.
These examples illustrate problems that would affect all of the pages that you print, whether you print
in color or in black only. The topics that follow list the typical cause and solution for each of these
examples.
Problem Cause Solution
Print is light or faded. The media might not meet
HP specifications.
One or more print cartridges might be
low. If you are using non-HP print
cartridges, no messages appear on the
device control panel or in the
HP Toolbox.
Print the Supplies Status page to check
Toner specks appear. The media might not meet HP
specifications.
The paper path might need cleaning. Clean the paper path. See the
Use media that meets HP specifications.
Replace any low print cartridges. See
Changing print cartridges.
If none of the print cartridges is low or
empty, remove the print cartridges one at
a time and inspect the toner roller in each
to see if the roller is damaged. If so,
replace the print cartridge.
the remaining life. See
page.
Use media that meets HP specifications.
HP Toolbox online Help.
Supplies Status
ENWW Print problems 85
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Problem Cause Solution
Dropouts appear. A single sheet of print media might be
Vertical streaks or bands appear on the
page.
The amount of background toner
shading becomes unacceptable.
defective.
The moisture content of the paper is
uneven or the paper has moist spots on
its surface.
The paper lot is flawed. The
manufacturing processes can cause
some areas to reject toner.
One or more print cartridges might be low
or defective. If you are using non-HP
print cartridges, no messages appear on
the device control panel or in the
HP Toolbox.
The media might not meet HP
specifications.
Try reprinting the job.
Try different paper, such as high-quality
paper that is intended for color laser
printers.
Try different paper, such as high-quality
paper that is intended for color laser
printers.
Replace any low print cartridges.
Use a different paper with a lighter basis
weight.
Very dry (low humidity) conditions can
increase the amount of background
shading.
One or more print cartridges might be
low. If you are using non-HP print
cartridges, no messages appear on the
device control panel or in the
HP Toolbox.
Toner smears appear on the media. The media might not meet HP
specifications.
If toner smears appear on the leading
edge of the paper, the media guides are
dirty, or debris has accumulated in the
print path.
Check the device environment.
Replace any low print cartridges.
Use media that meets HP specifications.
Clean the media guides and the paper
path.
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Problem Cause Solution
The toner smears easily when touched. The device is not set to print on the type
of media on which you want to print.
The media might not meet HP
specifications.
The paper path might need cleaning. Clean the device.
Marks repeatedly appear at even
intervals on the printed side of the page.
The device is not set to print on the type
of media on which you want to print.
Internal parts might have toner on them. The problem typically corrects itself after
The paper path might need cleaning. Clean the device.
The fuser might be damaged or dirty. Clean using instructions in HP Toolbox.
In the printer driver, select the Paper tab
and set Type is to match the type of
media on which you are printing. Print
speed might be slower if you are using
heavy paper.
Use media that meets HP specifications.
In the printer driver, select the Paper tab
and set Type is to match the type of
paper on which you are printing. Print
speed might be slower if you are using
heavy paper.
a few more pages.
Contact HP Customer Care. See
HP Customer Care or the support flyer
that came in the device box.
Marks repeatedly appear at even
intervals on the unprinted side of the
page.
a
Aa
A print cartridge may have a problem. To determine which cartridge has a
Internal parts might have toner on them. The problem typically corrects itself after
The paper path might need cleaning. Clean the device.
The fuser might be damaged or dirty. Clean using instructions in HP Toolbox.
problem, print the PQ diagnostics page
from HP Toolbox.
a few more pages.
Contact HP Customer Care. See
HP Customer Care or the support flyer
that came in the device box.
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Problem Cause Solution
The printed page contains misformed
characters.
The printed page is curled or wavy. The device is not set to print on the type
Text or graphics are skewed on the
printed page.
The media might not meet HP
specifications.
If characters are incorrectly formed so
that they produce a wavy effect, the laser
scanner might need service.
of media on which you want to print.
The media might not meet HP
specifications.
Both high temperature and humidity can
cause paper curl.
The media might be loaded incorrectly. Make sure that the paper or other print
Use a different paper, such as highquality paper that is intended for color
laser printers.
Verify that the problem also occurs on
the Configuration page. If so, contact
HP Customer Care. See
Care or the support flyer that came in the
device box.
In the printer driver, select the Paper tab
and set Type is to match the type of
paper on which you are printing. Print
speed might be slower if you are using
heavy paper.
Use a different paper, such as highquality paper that is intended for color
laser printers.
Check the device environment.
media is loaded correctly and that the
media guides are not too tight or too
loose against the stack. See
trays.
HP Customer
Loading
The printed page contains wrinkles or
creases.
Toner appears around the printed
characters.
The media might not meet HP
specifications.
The media might be loaded incorrectly. Verify that the media is loaded correctly
The media might not meet HP
specifications.
The media might be loaded incorrectly. Turn over the stack of paper in the tray.
Use a different paper, such as highquality paper that is intended for color
laser printers.
and that the media guides are not too
tight or too loose against the stack.
Loading trays.
See
Turn over the stack of paper in the input
tray, or try rotating the paper 180° in the
input tray.
Use a different paper, such as highquality paper that is intended for color
laser printers.
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